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• UCM 11g is 4 days old!

  - by kyle.hatlestad

  Ok...so I missed posting a blog entry when UCM 11g and the entire ECM suite released on Tuesday. Hopefully you've already seen the announcements on any number of the Oracle ECM blogs out there such as ECM Alerts, Fusion ECM, bex huff, or C4. So I won't bore you with the same talking points like 179 million check-ins per day or 124 web site page hits per second. Instead, I thought I'd show some screenshots of the new features in UCM and URM 11g. WebLogic Server and Enterprise Manager So probably the biggest change in 11g is UCM and URM now run on top of the WebLogic Server application server. This is a huge step as ECM is now on a standard platform with the rest of Oracle Fusion Middleware which makes installation, configuration, and integration consistent among all the products. From a feature perspective, it's also beneficial because it's now integrated with Oracle Enterprise Manager. Enterprise Manager provides a lot of provisioning control over servers as well as performance monitoring and access to logs and debugging information. Desktop Integration Suite Desktop Integration Suite got a complete overhaul for 11g. It exposes a lot more features within Windows Explorer such as saved searches, workflow queue, and checked-out items. It also now support metadata pop-up screens to let users fill in additional metadata when they drag-n-drop files in! And the integration within Office applications has changed significantly by introducing a dedicated UCM menu to do open, save, compare, etc. Site Studio for External Applications In UCM Site Studio 10gR4, a major architectural shift was introduced which brought several new objects such as elements, region definitions, region templates, and placeholder definitions. This truly separated the content from the display and from the definition. It also allowed separation of the content from needing to be rendered on a complete Site Studio page. Well, the new Site Studio for External Applications takes advantage of that architecture and introduces pre-built tags and plug-ins to JDeveloper to allow to go from simply adding a content area to your web application page to building an entire web site, just like you would have done in Site Studio Designer. In addition to these changes, enhancements to the core Site Studio have been added as well. One of the big ones is called Designer Mode which allows power-users to bypass the standard rules defined by the placeholder definition or template and perform any number of additional actions. This reduces the need to go back to Site Studio Designer or JDeveloper to make more advanced changes to the site. Dashboards As part of the updated records management functionality in both UCM and URM, users can now set a dashboard view on their home page to surface common functions in a single view. It has pre-built "portlets" users can choose from to display and organize they way they want. Behind the scenes, these dashboards are stored as Content Folios. So the dashboards themselves are content items that can be revisioned and shared between users. And new dashboard portlets can be easily added (like the User Profile one in the screenshots) by getting a copy of an existing one, modifying the display, and then checking it in as a new one to select from. URM Interface Enhancements URM includes several new UI and usability enhancements in 11g. There is a new view for physical records, a place to configure "favorite" items to quickly get to, and new placement of the records management menu. BI Publisher Reports Records management in UCM and URM now offer reports generated through embedded BI Publisher. Templates are controlled by rich text files checked directly into the repository, so they can be easily modified. Other Features A new Inbound Refinery conversion option is available that does native Microsoft Office HTML conversion. If your IBR is on Windows and you have the native applications loaded, the IBR can use them to produce HTML. A new GUI template editor for Dynamic Converter is available. It's written in Java so is available through all the supported browsers and platforms. The original ActiveX based editor is also still available. The Component Manager interface has changed to help provide an easier and more descriptive way to enable core components that are installed along with UCM. All of the supported components are immediately available to turn on and do not have to be installed separately as in previous versions. My Downloads is located in the My Content Server menu and provides for easy download of client installs including Desktop Integration Suite and Site Studio Designer. Well, hopefully that gives you a taste for some of the new things in 11g. We're all pretty excited here at Oracle about all the new changes and enhancements. Over the next few months I hope to highlight some of these features more in-depth, so keep your eye out for those posts.

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• ¿Oficina sin papeles?

  - by [email protected]

  Recientemente hemos organizado un evento de Digitalización para mostrar algunos de los últimos productos de Oracle en éste área.Siempre tendemos a pensar que en España estamos retrasados en estas tecnologías y que el mercado no está preparado para eliminar el papel. En algunos casos es cierto, pero también nos hemos llevado sorpresas con clientes extremadamente avanzados en la gestión electrónica del papel.Para los clientes que no tienen una solución corporativa ya desplegada, nuestra oferta de Imaging les parece completa e integrada, porque les permite digitalizar el papel en el punto más cercano a su recepción y posteriormente realizar todo el trámite interno de forma digital.Este proceso es el que se muestra en la siguiente imágen: Sobre todo en el entorno financiero los clientes ya tienen grandes infraestructuras desplegadas (algunos con funcionalidades muy sofisticadas que han desarrollado a medida durante estos últimos años).En estos casos, su interés está centrado en 2 capacidades clave de nuestros productos: La digitalización distribuidaEl OCR inteligenteCuando ya disponemos de una infraestructura de digitalización centralizada, tenemos varios puntos de mejora con los que conseguir mayores ratios de ahorro en la gestión del papel. Uno de ellos es digitalizar en origen, de forma que ahorraremos en logística de desplazamiento y almacenamiento de papel (reducimos valijas) y en velocidad de arranque de los procesos (desde el momento de la recepción).El hecho de poder hacer esto sólo con un explorador de internet es muy novedoso para los clientes.El no instalar ninguna pieza de software de cliente parece que es un requisito que muchos clientes estaban demandando desde hace tiempo. De hecho, estamos realizando demos en vivo con un escáner del cliente (solo necesitamos el driver de windows para ese escáner). El resultado es sorprendente porque mostramos cómo: escaneamos con sólo un explorador de internet; el documento escaneado, con sus metadatos, se incorporan al gestor documental; y se dispara su workflow de aprobación.Hacer esto en segundos es algo que genera mucho interés en los clientes de cara a acelerar la gestión de muchos de sus trámites en papel.Por último, lo más novedoso de la oferta es el OCR inteligente. Hay quien ya tiene absolutamente operativas sus infraestructuras de digitalización con todas estas capacidades, y buscan un paso más allá con el reconocimiento inteligente de todos los metadatos posibles.El beneficio es rápido, claramente cuantificable y muy alto. El software de OCR inteligente se basa en lógica difusa y nos permite definir los umbrales de validación totalmente adecuados a nuestros factores de confianza. Es decir, configuramos el umbral para que cuando el software acepta un acierto tengamos la seguridad total de que dichos metadatos se han reconocido perfectamente. En caso contrario, el software lanza una validación manual.¿Qué pasa si conseguimos que para determinados documentos, el 40%, 50%, 60% o incluso el 70% u 80% de ellos fueran procesados 100% automáticamente?. El ahorro es inmenso, la reducción del tiempo de proceso también, y la integración con nuestras infraestructuras de digitalización es muy sencilla (basta con desviar unos cuantos documentos de un tipo concreto a Oracle Forms Recognition y evaluar el resultado).Os animo a que veáis estos productos y consigamos hacer realidad la reducción de papel.

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• A couple of nice features when using OracleTextSearch

  - by kyle.hatlestad

  If you have your UCM/URM instance configured to use the Oracle 11g database as the search engine, you can be using OracleTextSearch as the search definition. OracleTextSearch uses the advanced features of Oracle Text for indexing and searching. This includes the ability to specify metadata fields to be optimized for the search index, fast rebuilding, and index optimization. If you are on 10g of UCM, then you'll need to load the OracleTextSearch component that is available in the CS10gR35UpdateBundle component on the support site (patch #6907073). If you are on 11g, no component is needed. Then you specify the search indexer name with the configuration flag of SearchIndexerEngineName=OracleTextSearch. Please see the docs for other configuration settings and setup instructions. So I thought I would highlight a couple of other unique features available with OracleTextSearch. The first is the Drill Down feature. This feature allows you to specify specific metadata fields that will break down the results of that field based on the total results. So in the above graphic, you can see how it broke down the extensions and gives a count for each. Then you just need to click on that link to then drill into that result. This setting is perfect for option list fields and ones with a distinct set of values possible. By default, it will use the fields Type, Security Group, and Account (if enabled). But you can also specify your own fields. In 10g, you can use the following configuration entry: DrillDownFields=xWebsiteObjectType,dExtension,dSecurityGroup,dDocType And in 11g, you can specify it through the Configuration Manager applet. Simply click on the Advanced Search Design, highlight the field to filter, click Edit, and check 'Is a filter category'. The other feature you get with OracleTextSearch are search snippets. These snippets show the occurrence of the search term in context of their usage. This is very similar to how Google displays its results. If you are on 10g, this is enabled by default. If you are on 11g, you need to turn on the feature. The following configuration entry will enable it: OracleTextDisableSearchSnippet=false Once enabled, you can add the snippets to your search results. Go to Change View -> Customize and add a new search result view. In the Available Fields in the Special section, select Snippet and move it to the Main or Additional Information. If you want to include the snippets with the Classic results, you can add the idoc variable of <$srfDocSnippet$> to display them. One caveat is that this can effect search performance on large collections. So plan the infrastructure accordingly.

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• Page debugging got easier in UCM 11g

  - by kyle.hatlestad

  UCM is famous for it's extra parameters you can add to the URL to do different things. You can add &IsJava=1 to get all of the local data and result set information that comes back from the idc_service. You can add &IsSoap=1 and get back a SOAP message with that information. Or &IsJson=1 will send it in JSON format. There are ones that change the display like &coreContentOnly=1 which will hide the footer and navigation on the page. In 10g, you could add &ScriptDebugTrace=1 and it would display the list of resources that were called through includes or eval functions at the bottom of the page. And it would list them in nested order so you could see the order in which they were called and which components overrode each other. But in 11g, that parameter flag no longer works. Instead, you get a much more powerful one called &IsPageDebug=1. When you add that to a page, you get a small gray tab at the bottom right-hand part of the browser window. When you click it, it will expand and let you choose several pieces of information to display. You can select 'idocscript trace' and display the nested includes you used to get with ScriptDebugTrace. You can select 'initial binder' and see the local data and result sets coming back from the service, just as you would with IsJava. But in this display, it formats the results in easy to read tables (instead of raw HDA format). Then you can get the final binder which would contain all of the local data and result sets after executing all of the includes for the display of the page (and not just from the Service call). And then a 'javascript log' for reporting on the javascript functions and times being executed on the page. Together, these new data displays make page debugging much easier in 11g. *Note: This post also applies to Universal Records Management (URM).

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• Maintaining Revision Levels

  - by kyle.hatlestad

  A question that came up on an earlier blog post was how to limit the number of revisions on a piece of content. UCM does not inherently enforce any sort of limit on how many revisions you can have. It's unlimited. In some cases, there may be content that goes through lots of changes, but there just simply isn't a need to keep all of its revisions around. Deleting those revisions through the content information screen can be very cumbersome. And going through the Repository Manager applet can take time as well to filter and find the revisions to get rid of. But there is an easier way through the Archiver. The Export Query criteria in Archiver includes a very handy field called 'Revision Rank'. With revision labels, they typically go up as new revisions come in (e.g. 1, 2, 3, 4, etc...). But you can't really use this field to tell it to keep the top 5 revisions. Those top 5 revision numbers are always going up. But revision rank goes the opposite direction. The very latest revision is always 0. The previous revision to that is 1. Previous revision to that is 2. And so on and so forth. With revision rank, you can set your query to look for any Revision Rank greater or equal to 5. Now as older revisions move down the line, their revision rank gets higher and higher until they reach that threshold. Then when you run that archive export, you can choose to delete and remove those revisions. Running that export in Archiver is normally a manual process. But with Idc Command, you can script the process and have it run automatically from the server. Idc Command is a utility that allows you to run any of the content server services via the command line. You basically feed it a text file with the services and parameters defined along with the user to run it as. The Idc Command executable is located within the \bin\ directory: $ ./IdcCommand -f DeleteOlderRevisions.txt -u sysadmin -l delete_revisions.log In this example, our IdcCommand file to run the export and do the deletions would look like: IdcService=EXPORT_ARCHIVE aArchiveName=DeleteOlderRevisions aDoDelete=1 IDC_Name=idc dataSource=RevisionIDs <<EOD>> You can then use automated scheduling routines in the OS to run the command and command file at the frequency needed. Remember that you are deleting the revisions from within UCM, but they are still getting placed within the archive. So you will need to delete those batches to have them fully removed (or re-import if you need to recover them). For more information about Idc Command, you can find that in the Idc Command Reference Guide.

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• Article about Sun ZFS Storage Appliances

  - by Owen Allen

  Sun ZFS Storage Appliances are versatile storage systems. Discovering and managing them in Ops Center, though, makes them even more versatile. If you discover a Sun ZFS Storage Appliance in Ops Center 12c, you can create iSCSI and Fibre Channel LUNS, and make the LUNs available to server pools and virtualization hosts as a storage library. Barbara Higgins has written an excellent article that walks you through the process of setting up a Sun ZFS Storage Appliance and discovering and managing it in Ops Center. If you're looking into ways to make a Sun ZFS Storage Appliance work for you, it's worth a look.

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• Workflow: Operate Zones

  - by Owen Allen

  The Operate Zones workflow is another of the workflow documents that we introduced recently. It follows naturally after the Deploy Oracle Solaris 11 Zones workflow that I talked about last week, so I thought I'd talk about it next. This workflow is less linear than the zone deployment workflow. It's built around this image: The left side shows you the prerequisites for zone operation: you have to deploy libraries and deploy either Oracle Solaris 10 or 11 zones - whichever type you want to manage using this workflow. Once you have the zones deployed, you can begin to operate them. If you want to associate resources with the global zone, the workflow directs you to the Exploring Your Server Pools how-to, which talks about adding global zones to server pools and associating libraries and network resources with them. Otherwise, it directs you to a set of how-tos about zone management: Managing the Configuration of a Zone, which explains how to add storage, edit zone attributes, and connect zones to networks; Lifecycle Management of Zones, which explains how to halt, shut down, boot, reboot, or delete a zone; and Migrating Zones, which explains how to move a zone to a new global zone in the same server pool. Finally, it directs you to the Update Oracle Solaris workflow when you want to update your zones, and to the Monitor and Manage Incidents workflow to learn more about monitoring your assets.

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• How To: Use Monitoring Rules and Policies

  - by Owen Allen

  One of Ops Center's most useful features is its asset monitoring capability. When you discover an asset - an operating system, say, or a server - a default monitoring policy is applied to it, based on the asset type. This policy contains rules that specify what properties are monitored and what thresholds are considered significant. Ops Center will send a notification if a monitored asset passes one of the specified thresholds. But sometimes you want different assets to be monitored in different ways. For example, you might have a group of mission-critical systems, for which you want to be notified immediately if their file system usage rises above a specific threshold. You can do so by creating a new monitoring policy and applying it to the group. You can also apply monitoring policies to individual assets, and edit them to meet the requirements of your environment. The Tuning Monitoring Rules and Policies How-To walks you through all of these procedures.

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• Agent versus Agentless management

  - by Owen Allen

  I got a couple of questions about Agentless asset management: "What does agentless management do for an asset?" Agentless management is one of the two ways that you can manage an operating system. Rather than installing an Agent Controller on the OS, agentless management uses SSH to regularly check the system and gather monitoring data. Many of the actions that would be available on an agent-managed system are available on an agentless system, but actions such as running reports or updating an Oracle Solaris 10 or Linux OS are not available. A table showing the capabilities of agentless management is here. "What permissions does agentless management require?" Agentless management still requires root credentials. If you can't log into the system as root, you can provide one set of credentials for the login, and then a set of root credentials to switch to.

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• Creating metadata value relationships

  - by kyle.hatlestad

  I was recently asked an question about an interesting use case. They wanted content to be submitted into UCM with a particular ID in a custom metadata field. But they wanted that ID to be translated during submission into an employee name in another metadata field upon submission. My initial thought was that this could be done with a dependent choice list (DCL). One option list field driving the choices in another. But this didn't work in this case for a couple of reasons. First, the number of IDs could potentially be very large. So making that into a drop-down list would not be practical. The preference would be for that field to simply be a text field to type in the ID. Secondly, data could be submitted through different methods other then the web-based check-in form. And without an interface to select the DCL choices, the system needed a way to determine and populate the name field. So instead I went the approach of having the value of the ID field drive the value of the Name field using the derived field approach in my rule. In looking at it though, it was easy to simply copy the value of the ID field into the Name field...but to have it look up and translate the value proved to be the tricky part. So here is the approach I took... First I created my two metadata fields as standard text fields in the Configuration Manager applet. Next I create a table that stores the relationship between the IDs and Names. I then create a View into that table and set the column to the EmployeeID. I now create a new Application Field and set it as an option list using the View I created in the previous step. The reason I create it as an Application field is because I don't need to display the field or store a value in it. I simply need to make use of the option list in the next step... Finally, I create a Rule in which I select the Employee Name field and turn on the 'Is derived field' checkbox. I edit the derived value and add a new condition. Because the option list is a Application field and not an Information field, I can't use the Compute button. Instead, I insert this line directly in the Value field: @getFieldViewValue("EmployeeMapping",#active.xEmployeeID, "EmployeeName") The "EmployeeMapping" parameter designates that the value should be pulled from the EmployeeMapping Application field that I had created in the previous step. The #active.xEmployeeID field is the ID value that should be pulled from what the user entered. "EmployeeName" is the column name in the table which has the value which corresponds to the ID. The extracted name then becomes the value within our Employee Name field. That's it. You can then add additional Rules to make the Name field read-only/hidden on the check-in page and such.

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• Building a virtualized SPARC environment

  - by Owen Allen

  If you're interested in making effective use of virtualization tools like Oracle VM Server, there's a whitepaper on oracle.com that you should check out. The whitepaper starts with a few specific technologies and hardware: Oracle VM Server for SPARC, T4 Servers, Ops Center, Solaris 11, Sun Network 10GbE Switches, and Sun ZFS Storage Appliances. It then explains how to use them to plan and set up a virtualized environment, in which guests are grouped in Server Pools with high availability and are managed through Ops Center. It explains how Ops Center simplifies the management of logical domains by using custom plans to create new logical domains and managing their life cycle through its user interface. So, if you're interested in setting up a cloud and you want to avoid surprises along the way, have a look.

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• Provisioning Oracle Solaris 11

  - by Owen Allen

  OS Provisioning is one of the major features of Ops Center. You can set up an OS provisioning plan and profile, which specify how an OS is deployed, and then use them to create new operating systems on any number of systems. Oracle Solaris 11 works a bit differently than older versions of Oracle Solaris, though, and even if you've done OS provisioning before you might have some questions about how to provision it. The Provisioning Oracle Solaris 11 OS how-to walks you through discovering the target hardware, creating a simple OS provisioning plan and profile, and launching a job to provision an OS. There's further information in the Provisioning Operating Systems section of the Feature Guide.

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• Workflow: Deploy Oracle Solaris 11 Zones

  - by Owen Allen

  One of the new workflows that we've introduced, which is a pretty good example of what workflows can do for you, is the Deploy Oracle Solaris 11 Zones workflow. This workflow was designed to show you everything you need to do in order to create and manage an environment with zones. It tells you what roles are needed, and it shows you the process using this image: The left side shows you the prerequisites for deploying Oracle Solaris 11 Zones - you need to have Ops Center configured on Oracle Solaris 11, have your libraries set up, and have your hardware ready to go. Once you've done that, you can begin the workflow. If you haven't provisioned Oracle Solaris 11, you do so, then create one or more zones, and create a server pool for those zones. Each one of these steps has an existing How-To, which walks you through the process in detail, and the final step of the workflow directs you to the next workflow that you're likely to be interested in - in this case, the Operating Zones workflow.

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• Asset displays in the UI

  - by Owen Allen

  I've seen a little bit of confusion about how the UI displays assets and asset information, so I thought I'd explain how information and actions are displayed.  In Ops Center, operating systems, servers, zones, Oracle VM Servers, and anything else that you can manage are called assets. When you discover them, Ops Center puts together a model in the navigation pane that shows the relationships between the assets. For example: This tree shows three servers, and the Operating Systems on each one. If one of the operating systems was a global zone, we'd see the non-global zones beneath the global zone as well. However, when you select an asset, the info in the center pane and the actions in the actions pane are the ones that apply to that specific asset, and not to its related assets. If you select a server, for example, you'll see service request info and have the option to provision a new OS. If you select an existing OS, you'll see file system information and have the option to update the OS. Actions that apply directly to the hardware aren't visible from the OS view, and vice versa.

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• Mass Metadata Updates with Folders

  - by Kyle Hatlestad

  With the release of WebCenter Content PS5, a new folder architecture called 'Framework Folders' was introduced.  This is meant to replace the folder architecture of 'Folders_g'.  While the concepts of a folder structure and access to those folders through Desktop Integration Suite remain the same, the underlying architecture of the component has been completely rewritten.  One of the main goals of the new folders is to scale better at large volumes and remove the limitations of 1000 content items or sub-folders within a folder.  Along with the new architecture, it has a new look and a few additional features have been added.  One of those features are Query Folders.  These are folders that are populated simply by a query rather then literally putting items within the folders.  This is something that the Library has provided, but it always took an administrator to define them through the Web Layout Editor.  Now users can quickly define query folders anywhere within the standard folder hierarchy.   Within this new Framework Folders is the very handy ability to do metadata updates.  It's similar to the Propagate feature in Folders_g, but there are some key differences that make this very flexible and much more powerful. It's used within regular folders and Query Folders.  So the content you're updating doesn't all have to be in the same folder...or a folder at all.   The user decides what metadata to propagate.  In Folders_g, the system administrator controls which fields will be propagated using a single administration page.  In Framework Folders, the user decides at that time which fields they want to update. You set the value you want on the propagation screen.  In Folders_g, it used the metadata defined on the parent folder to propagate.  With Framework Folders, you supply the new metadata value when you select the fields you want to update.  It does not have to be defined on the parent folder. Because of these differences, I think the new propagate method is much more useful.  Instead of always having to rely on Archiver or a custom spreadsheet, you can quickly do mass metadata updates right within folders.   Here are the basic steps to perform propagation. First create a folder for the propagation.  You can use a regular folder, but a Query Folder will work as well. Go into the folder to get the results.   In the Edit menu, select 'Propagate'. Select the check-box next to the field to update and enter the new value  Click the Propagate button. Once complete, a dialog will appear showing it is complete What's also nice is that the process happens asynchronously in the background which means you can browse to other pages and do other things while it is still working.  You aren't stuck on the page waiting for it to complete.  In addition, you can add a configuration flag to the server to turn on a status indicator icon.  Set 'FldEnableInProcessIndicator=1' and it will show a working icon as its doing the propagation. There is a caveat when using the propagation on a Query Folder.   While a propagation on a regular folder will update all of the items within that folder, a Query Folder propagation will only update the first 50 items.  So you may need to run it multiple times depending on the size...and have the query exclude the items as they get updated. One extra note...Framework Folders is offered as the default folder architecture in the PS5 release of WebCenter Content.  But if you are using WebCenter Content integrated with another product that makes use of folders (WebCenter Portal/Spaces, Fusion Applications, Primavera, etc), you'll need to continue using Folders_g until they are updated to use the new folders.

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• OVM Server for SPARC Enhancements

  - by Owen Allen

  Oracle VM Servers for SPARC saw a few improvements in Ops Center 12.2. In addition to brownfield support, we've made a number of enhancements to let you add OVM Servers for SPARC to a Server Pool and enable migration of their guests. -When you discover an OVMSS Control Domain and manage it with an Ops Center Agent, its guests are automatically discovered as well. The guest metadata is initially put in the local metadata library in the /guests directory, but you can move it from one library to another to enable migration.-Once you've discovered an OVMSS control domain, you can add it to a server pool, even if it's already configured and running logical domains. Even if live migration between OVMSS systems isn't possible due to CPU incompatibilities, you can still put them in a server pool together and enable guest recovery by configuring the CPU architecture of the guest domain as generic. -You can mark a guest's storage as shared to indicate that it's available to other managed OVM Server systems with the same back-end name. This lets you use storage not fully managed in an Ops Center library as part of guest migration. Put together, these enhancements make it much easier to manage and maintain OVMSS guests.

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• Introducing the Documentation Workflows

  - by Owen Allen

  The how-to documents  provide end to end examples of specific features, such as creating a new zone or discovering a new system. We are enhancing the individual how-tos with documents called Workflows. These workflows are each built around procedural flowcharts that show these larger and more complex tasks. The workflow indicates which how-tos or other workflows you should follow to complete a more complex process, and give you a flow for planning the execution of a process. Over the coming days I'll highlight each of these workflows, and talk about the tasks that each one guides you through.

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• Recording Available: March 2012 Quarterly Customer Update Webcast

  - by John Klinke

  Missed the recent Quarterly Customer Update Webcast? We covered several topics including: * WebCenter 4 Pillars overview * Support Update * WebCenter Content 11gR1 Update * WebCenter Portal 11gR1 Update * Oracle Social Network Overview VIEW WEBCAST RECORDING: Access the March 2012 Webcast recording and presentation by going to: My Oracle Support Site Note: 568127.1 We'll announce the next Quarterly Customer Update Webcast here on the WebCenter Content Alerts blog.

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• Why does my Canon printer print document pages at ~25% size?

  - by Erlend Alvestad

  I'm using a Canon PIXMA MP250, and I'm running 12.04 LTS. The printer's been working fine for the couple of months I've been a Linux user. That is, until today. I just printed a 1-page ODT document from LibreOffice. Instead of filling the sheet, the document occupies only a little less than 25% of the paper, in the top left corner, and the text has also shrunk to something like 5pt. I looked at the paper format settings for the document and printer, which were set to "letter". I changed these to "A4", hoping that would solve the issue. There was no change, however. I tried printing a different document in LibreOffice and got the same result. I tried exporting the original document to PDF and printing it through Document Viewer. Same result. I then printed a web page from Google Chrome. No formatting problems there. In all cases the print preview looks fine.

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• converting dates things from visual basic to c-sharp

  - by sinrtb

  So as an excercise in utility i've taken it upon myself to convert one of our poor old vb .net 1.1 apps to C# .net 4.0. I used telerik code conversion for a starting point and ended up with ~150 errors (not too bad considering its over 20k of code and rarely can i get it to run without an error using the production source) many of which deal with time/date in vb versus c#. my question is this how would you represent the following statement in VB If oStruct.AH_DATE <> #1/1/1900# Then in C#? The converter gave me if (oStruct.AH_DATE != 1/1/1900 12:00:00 AM) { which is of course not correct but I cannot seem to work out how to make it correct.

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• Why do some opensouce libraries lack comments?

  - by entropy

  I don't know if this happens to most Opensource libraries, but many of I know and use (for example OpenSSL, Webkit, ...) they all lack comments, or contain very few comments. Not to mention their very few documents, it is hard to read their source code. We can hardly understand what a member variable means, or what this function does. This seems to be against coding standard practice Why is that? How can people collaborate to these opensource with very few comments?

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• LDoms and Maintenance Mode

  - by Owen Allen

   I got a few questions about how maintenance mode works with LDoms. "I have a Control Domain that I need to do maintenance on. What does being put in maintenance mode actually do for a Control Domain?" Maintenance mode is what you use when you're going to be shutting a system down, or otherwise tinkering with it, and you don't want Ops Center to generate incidents and notification of incidents. Maintenance mode stops new incidents from being generated, but it doesn't stop polling, or monitoring, the system and it doesn't prevent alerts. "What does maintenance mode do with the guests on a Control Domain?" If you have auto recovery set and the Control Domain is a member of a server pool of eligible systems, putting the Control Domain in maintenance mode automatically migrates guests to an available Control Domain.  When a Control Domain is in maintenance mode, it is not eligible to receive guests and the placement policies for guest creation and for automatic recovery won't select this server as a possible destination. If there isn't a server pool or there aren't any eligible systems in the pool, the guests are shut down. You can select a logical domain from the Assets section to view the Dashboard for the virtual machine and the Automatic Recovery status, either Enabled or Disabled. To change the status, click the action in the Actions pane. "If I have to do maintenance on a system and I do not want to initiate auto-recovery, what do I have to do so that I can manually bring down the Control Domain (and all its Guest domains)?" Use the Disable Automatic Recovery action. "If I put a Control Domain into maintenance mode, does that also put the OS into maintenance mode?" No, just the Control Domain server. You have to put the OS into maintenance mode separately. "Also, is there an easy way to see what assets are in maintenance mode? Can we put assets into, or take them out of, maintenance mode on some sort of group level?" You can create a user-defined group that will automatically include assets in maintenance mode. The docs here explain how to set up these groups. You'll use a group rule that looks like this:

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• HCM: North America: Year End Knowledge Content References

  - by CaroleB

  As we all know, the next couple of months will be busy ones for the Payroll and IT department in relation to preparing for Year End,as a means of assisting you to find documented knowledge in reference to North American (NA) Year End, the following reference guide has been put together: General Knowledge: Doc ID 404478.1 Americas (US, CA, MX) HCM High Priority Alert Doc ID 1577601.1 North American Year End 2013 / 2014 Year Begin Patch Information and Useful Links. Monitor this note as it will be updated as new information becomes available NA Year End Processing: Document 255466.1 - End of Year Processing Using Oracle HRMS (US)  Document 260344.1 - End Of Year Processing Using Oracle HRMS (Canada) Document 395622.1 - End Of Year Processing Using Oracle HRMS (Mexican) Patching : Document 216109.1 - Oracle Human Resources (HRMS) Payroll North America Annual Patching Schedule Document 1160507.1 - Oracle E-Business Suite - Consolidated HRMS Mandatory Patch List Document 1144633.1 - US Year End Patch Flow Advisor: E-Business Suite (EBS) Human Capital Management (HCM) for US Legislation patching 2013 YE Phase I Readme's US Document 1584795.1 Release 11i   - 2013 US Payroll Year End Phase 1 Readme Document 1584796.1 Release 12.0 - 2013 US Payroll Year End Phase 1 Readme Document 1584797.1 Release 12.1 - 2013 US Payroll Year End Phase 1 Readme CA Document 1585365.1 2013 Canadian Payroll Year End Phase 1 Readme Release 11i Document 1585366.1 2013 Canadian Payroll Year End Phase 1 Readme Release 12.0 Document 1585367.1 2013 Canadian Payroll Year End Phase 1 Readme Release 12.1 Known Issues / How To: Document 1527958.2 - Information Center: Oracle HRMS (US) (All Application Versions) Look specifically at the US- Year End Tab for information on: Year End Pre-Processor 1099R Federal, State, and Local Magnetic Media W-2 Paper Reports W-2 PDF W-2 Register Additional Resources: Webcast: Document 1455851.1 - Advisor Webcasts for Oracle E-Business Suite- Human Capital Management (HCM) Document 1592483.1 - Webcast: EBS North American Payroll Year End Process Flow November 20, 2013 at 3:30 pm ET, 2:30 pm CT, 1:30 pm MT, 12:30 pm PT Communities: Payroll – EBS HCM - EBS Community E-Business Patching Community

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• Storing documents in DMS

  - by Shaza

  I need your opinions and suggestions about storing documents in a DMS system. I think the DMS should save its own copies of the documents, not their original path on the disk. So, the DMS should have its own space to write on. But what about the way they're stored? Do they have their own extension different from the original one? What about the algorithm that stores them? What about the algorithm that retrieves them? What do you suggest??

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• Brownfield Support for OVMSS

  - by Owen Allen

  The area of virtualization saw quite a few enhancements with version 12.2. There's one particular virtualization enhancement that can make a big difference for a lot of people: support for brownfield Oracle VM Servers for SPARC. Brownfield refers to Oracle VM Servers for SPARC that were created outside of Ops Center. In older versions of Ops Center, you couldn't really do anything with them - Ops Center could only manage OVM Servers that it created. If you had OVM Servers outside of Ops Center, you'd have to recreate them if you wanted to manage them. In 12.2, though, this problem is cleared up. You can discover and manage OVM Servers for SPARC that you created outside of Ops Center, so long as the LDom Manager is running. When you discover the control domain, all of the logical domains are automatically discovered and managed and appear under the control domain in the Asset tree. If you want to use server pools and migrate the logical domains to a different Oracle VM Server for SPARC system, you'll need to move the metadata to a shared library and use shared Fibre Channel or iSCSI LUNs for the guest domain storage and add the server to a server pool. See the Oracle VM Server for SPARC chapter for more information.

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