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  • Social Media's and Customer Service

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 How do you know when it’s time to change customer interaction to another channel? Find out from this interesting blog post and then watch this interesting 1'26 YouTube video /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • Cognizant: commited in Oracle Fusion Applications and Oracle Cloud

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Cognizant is a Global System Integrator strongly committed in Oracle Fusion Applications and Oracle Cloud, offering fixed scope implementation. In this short video, you can learn more about Cognizant strategy, experience and offerings Cognizant is Platinum Partner specialized in several Oracle Fusion Cloud Service areas /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • What will help you get an entry-level position?

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} “Finishing your studies and getting a great job.” Isn’t this the biggest dream of most of the young people? At the beginning you think it’s easy, but when it’s your turn, you realize that actually it’s not as easy as you thought it would be. Especially nowadays, when we’re living difficult times and finding a job is a challenge. This is why I felt lucky when I joined Oracle. Do you want to know how did I do it? My name is Markéta Kocová and I am working as a Customer Intelligence Support Intern within Oracle Prague. Before this job I have, I was focused on my studies, going also abroad for one semester in Rostock University in Germany. I decided though to gain some working experience. In November 2011, I joined Oracle, this one being my first job. I never thought I would be part of such a big company, but here I am! I have to say that I think it’s quite difficult to find a job and thus job search might be exhausting. What did help me? I think it was the networking. The more people you know, the more chances you have to find a job. This is how I’ve heard about this internship. I think internship programs are a great opportunity for young people to gain experience and also to start building a career. As companies are looking for the candidates with the best skills and some experience, it’s difficult to get a job. It’s a paradox isn’t it? You are applying for a entry-level position, but you won’t get it because they’ll be searching for someone who has experience. This is why internship is a good solution to improve your skills. You will learn many things, you might get a mentor and also perform given tasks. What else could you do? In my opinion you should invest in yourself. Try to focus on both education and skills. In order to get a good job in an international and successful company, it’s not enough a university diploma. You could learn a foreign language because it’s usually required. Employers are also looking for good computer skills, so this could be something you could take into consideration before applying to a job. There are also some personal characteristics like communication abilities, self-reliance, self-confidence or ability to solve the crisis situations that companies look at when hiring a person. You could consider attending some training in order to improve these soft skills. Getting a job is difficult, but also when you make it and get one you’ll still finding challenging to stay there. You might realize it is not the dream job, but being patient and trying to learn as much as possible will help you to achieve more. I think every experience is valuable. I’ve been through this type of situation, but the environment, my colleagues and the atmosphere in office have always been great and made me love my job! Thanks guys! If you’re searching for a job and you want to join Oracle, I recommend you to check http://campus.oracle.com

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  • Engineered Systems Announcements at OOW

    - by Cinzia Mascanzoni
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} See below the  announcements of new Exa systems at OOW Oracle Exadata X3 Database In-Memory Machine and  Oracle Exalogic Elastic Cloud X3-2 announcements.

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  • Blank lines between sourcecode [closed]

    - by manix
    I'm so confused with a strange behaviour. Actually I have edited some php files remotely with my PhpDesigner8 (a php editor). Everything goes right, but when my teammates reopen the files that I have edited the source code have blank lines like below: class AdminController extends Controller { function __construct() { parent::__construct(); if (!$this->session->can_admin()) { show_error('Solo para administradores.'); } $this->load->library('backend'); } } Instead of class AdminController extends Controller { function __construct() { parent::__construct(); if (!$this->session->can_admin()) { show_error('Solo para administradores.'); } $this->load->library('backend'); } } Did you have experience these kinds of problems?

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  • ?My Oracle Support???????????????

    - by user763198
    Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:105%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:major-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:major-latin; mso-fareast-language:EN-US; mso-bidi-language:EN-US;} l ????????? ??????Help ??????? Table of Contents? ????Certification? ??,????????: My Oracle Support Help - Certifications (Doc ID 870956.5) l ????????? ?????????????????????????,???My Oracle Support Help - Certifications (Doc ID 870956.5)????????????????????,??? Global Customer Support ????? l ??????????? ????????????: http://www.oracle.com/support/contact.html l ???????????? ????????????: https://shop.oracle.com/pls/ostore/f?p=dstore:home:0:::::&tz=8:00 ????????????????,???? “Contact Us” ??? l ???????,??? Export ??? ???????:    1. ???????,????,????Copy Selected Row,??Actions?????Copy Selected Rows? 2. ??????spreadsheet,??????? email ???? ?????????????table ??,????table ??,????Printable View????????????????,?????????????? ????tables????Export??, ??????export???????CSV???? ??:???Printable View ?Export?????????,??????????????? l ?????????? ?Oracle Education ??????????: http://education.oracle.com ????????????? ???????????,???Oracle Education ??(????????????)? l ????? License codes/Keys? http://www.oracle.com/us/support/licensecodes/index.html ?????????License Codes ?????????????(?????),????????????????????Oracle license code ?????????,????Customer Support Identifier (CSI)? l ???Software Delivery Cloud ????????? ???Software Delivery Cloud ???????? (Doc ID 1070969.1) ??? http://edelivery.oracle.com/ ,Oracle Software Delivery Cloud. ??“Sign In/Register” button. ??Terms & Restrictions ????Continue ????????,????Go ????????Continue ????????? l ??????Oracle.com ???? 1, ? www.oracle.com 2, ???????“Help” 3, ?????,???“Oracle.com login FAQ” 4, ???????????? 5, Oracle.com ???????????? l ????CRM Ondemand ????? ?CRMOD ??,????????: (i) CRMOD ??????: http://www.oracle.com/us/products/applications/crmondemand/support/customer-care-support-337680.html (ii) CRMOD ?????????,?????????????????: https://ebusiness.siebel.com/odcustomercare/contact/contact_cc.asp l ???? Oracle Software Delivery Cloud ??? ????Oracle Software Delivery Cloud – ??Oracle ??????,???/????????email ???????? ???????: 1. ? www.oracle.com ?????Single Sign-On (SSO) ?? 2. ?????"Account" 3. ????,?? "Please verify account(?????)" ,????????????email ID 4. ????????,???????? l ???My Oracle Support??????Oracle Database Patchset ? 1. ?????? 2. ??Product ?Product Family: Oracle database. 3. ????:? Oracle 10.2.0.4. 4. ????:?Microsoft x64 (64-bit). 5. ??????: Patchset/Minipack. 6. ?? Go. l ?????????????FTP ??? ???? CD/DVD ? FTP ??: ???My Oracle Support ( https://support.oracle.com ) ???????Contact Us?? ???????????? CD/DVD ? FTP ???????????? ????????,????????,?????????????,????????????

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  • PCI configuration method error (Linux Kernel)

    - by user326580
    (I'm not sure if here is the best place for that question, so I will be pleased if anyone suggests me a more proper forum for that.) I'm trying to install Ubuntu 12.04.4 in a netbook (from an usb), but the kernel stops very early in initialization process. After two days of research, I've found that it boots with the parameter pci=conf2 but not with the default conf1 method. Nevertheless, after kernel boot, it seems that Ubuntu can't find usb devices and I'm not be able to install it. Trying with Debian, its a graphic installer and I found that the mouse isn't working neither.I think pci devices are not working. I tried about 50% of kernel pci boot options in the kernel-parameters file (in conjunction with the implicit default conf1) without luck. Any suggestions? PS: The problem is the same with kernel 2.6 or 3. (In Spanish) No estoy seguro si éste es el mejor lugar para esta pregunta, por lo cual estaré encantado si alguno me sugiere un mejor lugar para ella. Estoy intentando instalar Ubuntu 12.04.4 en una netbook (desde un usb), pero el kernel se detiene muy temprano en la inicialización. Después de dos días de investigar, encontré que arranca con el parámetro pci=conf2 pero no con método default conf1. Sin embargo después de que el kernel arranca, parece que Ubuntu no logra encontrar los dispositivos usb y no puedo instalar el sistema. Intentando con Debian y su instalador gráfico, encontré que el ratón tampoco funcionaba, así que pienso que los dispositivos pci no están funcionando. Intenté con aproximadamente el 50% de las opciones de arranque del kernel para pci (en conjunción con el método implícito conf1) sin suerte. Alguna idea? PS: El problema es el mismo con el kernel 2.6 o 3.

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  • Combining MVVM Light Toolkit and Unity 2.0

    - by Alan Cordner
    This is more of a commentary than a question, though feedback would be nice. I have been tasked to create the user interface for a new project we are doing. We want to use WPF and I wanted to learn all of the modern UI design techniques available. Since I am fairly new to WPF I have been researching what is available. I think I have pretty much settled on using MVVM Light Toolkit (mainly because of its "Blendability" and the EventToCommand behavior!), but I wanted to incorporate IoC also. So, here is what I have come up with. I have modified the default ViewModelLocator class in a MVVM Light project to use a UnityContainer to handle dependency injections. Considering I didn't know what 90% of these terms meant 3 months ago, I think I'm on the right track. // Example of MVVM Light Toolkit ViewModelLocator class that implements Microsoft // Unity 2.0 Inversion of Control container to resolve ViewModel dependencies. using Microsoft.Practices.Unity; namespace MVVMLightUnityExample { public class ViewModelLocator { public static UnityContainer Container { get; set; } #region Constructors static ViewModelLocator() { if (Container == null) { Container = new UnityContainer(); // register all dependencies required by view models Container .RegisterType<IDialogService, ModalDialogService>(new ContainerControlledLifetimeManager()) .RegisterType<ILoggerService, LogFileService>(new ContainerControlledLifetimeManager()) ; } } /// <summary> /// Initializes a new instance of the ViewModelLocator class. /// </summary> public ViewModelLocator() { ////if (ViewModelBase.IsInDesignModeStatic) ////{ //// // Create design time view models ////} ////else ////{ //// // Create run time view models ////} CreateMain(); } #endregion #region MainViewModel private static MainViewModel _main; /// <summary> /// Gets the Main property. /// </summary> public static MainViewModel MainStatic { get { if (_main == null) { CreateMain(); } return _main; } } /// <summary> /// Gets the Main property. /// </summary> [System.Diagnostics.CodeAnalysis.SuppressMessage("Microsoft.Performance", "CA1822:MarkMembersAsStatic", Justification = "This non-static member is needed for data binding purposes.")] public MainViewModel Main { get { return MainStatic; } } /// <summary> /// Provides a deterministic way to delete the Main property. /// </summary> public static void ClearMain() { _main.Cleanup(); _main = null; } /// <summary> /// Provides a deterministic way to create the Main property. /// </summary> public static void CreateMain() { if (_main == null) { // allow Unity to resolve the view model and hold onto reference _main = Container.Resolve<MainViewModel>(); } } #endregion #region OrderViewModel // property to hold the order number (injected into OrderViewModel() constructor when resolved) public static string OrderToView { get; set; } /// <summary> /// Gets the OrderViewModel property. /// </summary> public static OrderViewModel OrderViewModelStatic { get { // allow Unity to resolve the view model // do not keep local reference to the instance resolved because we need a new instance // each time - the corresponding View is a UserControl that can be used multiple times // within a single window/view // pass current value of OrderToView parameter to constructor! return Container.Resolve<OrderViewModel>(new ParameterOverride("orderNumber", OrderToView)); } } /// <summary> /// Gets the OrderViewModel property. /// </summary> [System.Diagnostics.CodeAnalysis.SuppressMessage("Microsoft.Performance", "CA1822:MarkMembersAsStatic", Justification = "This non-static member is needed for data binding purposes.")] public OrderViewModel Order { get { return OrderViewModelStatic; } } #endregion /// <summary> /// Cleans up all the resources. /// </summary> public static void Cleanup() { ClearMain(); Container = null; } } } And the MainViewModel class showing dependency injection usage: using GalaSoft.MvvmLight; using Microsoft.Practices.Unity; namespace MVVMLightUnityExample { public class MainViewModel : ViewModelBase { private IDialogService _dialogs; private ILoggerService _logger; /// <summary> /// Initializes a new instance of the MainViewModel class. This default constructor calls the /// non-default constructor resolving the interfaces used by this view model. /// </summary> public MainViewModel() : this(ViewModelLocator.Container.Resolve<IDialogService>(), ViewModelLocator.Container.Resolve<ILoggerService>()) { if (IsInDesignMode) { // Code runs in Blend --> create design time data. } else { // Code runs "for real" } } /// <summary> /// Initializes a new instance of the MainViewModel class. /// Interfaces are automatically resolved by the IoC container. /// </summary> /// <param name="dialogs">Interface to dialog service</param> /// <param name="logger">Interface to logger service</param> public MainViewModel(IDialogService dialogs, ILoggerService logger) { _dialogs = dialogs; _logger = logger; if (IsInDesignMode) { // Code runs in Blend --> create design time data. _dialogs.ShowMessage("Running in design-time mode!", "Injection Constructor", DialogButton.OK, DialogImage.Information); _logger.WriteLine("Running in design-time mode!"); } else { // Code runs "for real" _dialogs.ShowMessage("Running in run-time mode!", "Injection Constructor", DialogButton.OK, DialogImage.Information); _logger.WriteLine("Running in run-time mode!"); } } public override void Cleanup() { // Clean up if needed _dialogs = null; _logger = null; base.Cleanup(); } } } And the OrderViewModel class: using GalaSoft.MvvmLight; using Microsoft.Practices.Unity; namespace MVVMLightUnityExample { /// <summary> /// This class contains properties that a View can data bind to. /// <para> /// Use the <strong>mvvminpc</strong> snippet to add bindable properties to this ViewModel. /// </para> /// <para> /// You can also use Blend to data bind with the tool's support. /// </para> /// <para> /// See http://www.galasoft.ch/mvvm/getstarted /// </para> /// </summary> public class OrderViewModel : ViewModelBase { private const string testOrderNumber = "123456"; private Order _order; /// <summary> /// Initializes a new instance of the OrderViewModel class. /// </summary> public OrderViewModel() : this(testOrderNumber) { } /// <summary> /// Initializes a new instance of the OrderViewModel class. /// </summary> public OrderViewModel(string orderNumber) { if (IsInDesignMode) { // Code runs in Blend --> create design time data. _order = new Order(orderNumber, "My Company", "Our Address"); } else { _order = GetOrder(orderNumber); } } public override void Cleanup() { // Clean own resources if needed _order = null; base.Cleanup(); } } } And the code that could be used to display an order view for a specific order: public void ShowOrder(string orderNumber) { // pass the order number to show to ViewModelLocator to be injected //into the constructor of the OrderViewModel instance ViewModelLocator.OrderToShow = orderNumber; View.OrderView orderView = new View.OrderView(); } These examples have been stripped down to show only the IoC ideas. It took a lot of trial and error, searching the internet for examples, and finding out that the Unity 2.0 documentation is lacking (at best) to come up with this solution. Let me know if you think it could be improved.

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  • PHP mysqli wrapper: passing by reference with __call() and call_user_func_array()

    - by Dave
    Hi everyone. I'm a long running fan of stackoverflow, first time poster. I'd love to see if someone can help me with this. Let me dig in with a little code, then I'll explain my problem. I have the following wrapper classes: class mysqli_wrapper { private static $mysqli_obj; function __construct() // Recycles the mysqli object { if (!isset(self::$mysqli_obj)) { self::$mysqli_obj = new mysqli(MYSQL_SERVER, MYSQL_USER, MYSQL_PASS, MYSQL_DBNAME); } } function __call($method, $args) { return call_user_func_array(array(self::$mysqli_obj, $method), $args); } function __get($para) { return self::$mysqli_obj->$para; } function prepare($query) // Overloaded, returns statement wrapper { return new mysqli_stmt_wrapper(self::$mysqli_obj, $query); } } class mysqli_stmt_wrapper { private $stmt_obj; function __construct($link, $query) { $this->stmt_obj = mysqli_prepare($link, $query); } function __call($method, $args) { return call_user_func_array(array($this->stmt_obj, $method), $args); } function __get($para) { return $this->stmt_obj->$para; } // Other methods will be added here } My problem is that when I call bind_result() on the mysqli_stmt_wrapper class, my variables don't seem to be passed by reference and nothing gets returned. To illustrate, if I run this section of code, I only get NULL's: $mysqli = new mysqli_wrapper; $stmt = $mysqli->prepare("SELECT cfg_key, cfg_value FROM config"); $stmt->execute(); $stmt->bind_result($cfg_key, $cfg_value); while ($stmt->fetch()) { var_dump($cfg_key); var_dump($cfg_value); } $stmt->close(); I also get a nice error from PHP which tells me: PHP Warning: Parameter 1 to mysqli_stmt::bind_result() expected to be a reference, value given in test.php on line 48 I've tried to overload the bind_param() function, but I can't figure out how to get a variable number of arguments by reference. func_get_args() doesn't seem to be able to help either. If I pass the variables by reference as in $stmt->bind_result(&$cfg_key, &$cfg_value) it should work, but this is deprecated behaviour and throws more errors. Does anyone have some ideas around this? Thanks so much for your time.

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  • Beautiful Soup Unicode encode error

    - by iamrohitbanga
    I am trying the following code with a particular HTML file from BeautifulSoup import BeautifulSoup import re import codecs import sys f = open('test1.html') html = f.read() soup = BeautifulSoup(html) body = soup.body.contents para = soup.findAll('p') print str(para).encode('utf-8') I get the following error: UnicodeEncodeError: 'ascii' codec can't encode character u'\u2019' in position 9: ordinal not in range(128) How do I debug this?

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  • jquery anchor to html extract

    - by Benjamin Ortuzar
    I would like to implement something similar to the Google quick scroll extension with jquery for the extracts of a search result, so when the full document is opened (within the same website) it gives the user the opportunity to go straight to the extract location. Here is a sample of what I get returned from the search engine when I search for 'food'. <doc> <docid>129305</docid> <title><span class='highlighted'>Food</span></title> <summary> <summarytext>Papers subject to Negative Resolution: 4 <span class='highlighted'>Food</span> <span class='highlighted'>Food</span> Irradiation (England) Regulations 2009 (S.I., 2009, No. 1584), dated 24 June 2009 (by Act), </summarytext> </summary> <paras> <paraitemcount>2</paraitemcount> <para> <paraitem>1</paraitem> <paraid>42</paraid> <pararelevance>100</pararelevance> <paraweights>50</paraweights> <paratext>4 <span class='highlighted'>Food</span></paratext> </para> <para> <paraitem>2</paraitem> <paraid>54</paraid> <pararelevance>100</pararelevance> <paraweights>50</paraweights> <paratext><span class='highlighted'>Food</span> Irradiation (England) Regulations 2009 (S.I., 2009, No. 1584), dated 24 June 2009 (by Act), with an Explanatory Memorandum and an Impact Assessment (</paratext> </para> </paras> </doc> As you see the search engine has returned a document that contains one summary and two extracts. So let's say the user clicks on the second extract in the search resutls page, the browser would open the detailed document in the same website, and would offer the user the possibility to go to the extract as the Google quick scroll extension does. Is there an existing jquery script for this? If not, can you suggest any jquery/javascript code that would simplify my task to implement this. Notes: I can access the extracts from the document details page. I'm aware that the HTML in some cases could be slightly different in the extract than in the details page, finding no match. The search engine does not return where the extract was located. At the moment I'm trying to understand the JS code that the extension uses.

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  • TFS 2010 Basic Concepts

    - by jehan
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Here, I’m going to discuss some key Architectural changes and concepts that have taken place in TFS 2010 when compared to TFS 2008. In TFS 2010 Installation, First you need to do the Installation and then you have to configure the Installation Feature from the available features. This is bit similar to SharePoint Installation, where you will first do the Installation and then configure the SharePoint Farms. 1) Installation Features available in TFS2010: a) Basic: It is the most compact TFS installation possible. It will install and configure Source Control, Work Item tracking and Build Services only. (SharePoint and Reporting Integration will not be possible). b) Standard Single Server: This is suitable for Single Server deployment of TFS. It will install and configure Windows SharePoint Services for you and will use the default instance of SQL Server. c) Advanced: It is suitable, if you want use Remote Servers for SQL Server Databases, SharePoint Products and Technologies and SQL Server Reporting Services. d) Application Tier Only: If you want to configure high availability for Team Foundation Server in a Load Balanced Environment (NLB) or you want to move Team Foundation Server from one server to other or you want to restore TFS. e) Upgrade: If you want to upgrade from a prior version of TFS. Note: One more important thing to know here about  TFS 2010 Basic is that,  it can be installed on Client Operations Systems(Windows 7 and Windows Vista SP3), Where as  earlier you cannot Install previous version of TFS (2008 and 2005) on client OS. 2) Team Project Collections: Connect to TFS dialog box in TFS 2008:  In TFS 2008, the TFS Server contains a set of Team Projects and each project may or may not be independent of other projects and every checkin gets a ever increasing  changeset ID  irrespective of the team project in which it is checked in and the same applies to work items  also, who also gets unique Work Item Ids.The main problem with this approach was that there are certain things which were impossible to do; those were required as per the Application Development Process. a)      If something has gone wrong in one team project and now you want to restore it back to earlier state where it was working properly then it requires you to restore the Database of Team Foundation Server from the backup you have taken as per your Maintenance plans and because of this the other team projects may lose out on the work which is not backed up. b)       Your company had a merge with some other company and now you have two TFS servers. One TFS Server which you are working on and other TFS server which other company was working and now after the merge you want to integrate the team projects from two TFS servers into one, which is almost impossible to achieve in TFS 2008. Though you can create the Team Projects in one server manually (In Source Control) which you want to integrate from the other TFS Server, but will lose out on History of Change Sets and Work items and others which are very important. There were few more issues of this sort, which were difficult to resolve in TFS 2008. To resolve issues related to above kind of scenarios which were mainly related TFS Maintenance, Integration, migration and Security,  Microsoft has come up with Team Project Collections concept in TFS 2010.This concept is similar to SharePoint Site Collections and if you are familiar with SharePoint Architecture, then it will help you to understand TFS 2010 Architecture easily. Connect to TFS dialog box in TFS 2010: In above dialog box as you can see there are two Team Project Collections, each team project can contain any number of team projects as you can see on right side it shows the two Team Projects in Team Project Collection (Default Collection) which I have chosen. Note: You can connect to only one Team project Collection at a time using an instance of  TFS Team Explorer. How does it work? To introduce Team Project Collections, changes have been done in reorganization of TFS databases. TFS 2008 was composed of 5-7 databases partitioned by subsystem (each for Version Control, Work Item Tracking, Build, Integration, Project Management...) New TFS 2010 database architecture: TFS_Config: It’s the root database and it contains centralized TFS configuration data, including the list of all team projects exist in TFS server. TFS_Warehouse: The data warehouse contains all the reporting data of served by this server (farm). TFS_* : This contains individual team project collection data. This database contains all the operational data of team project collection regardless of subsystem.In additional to this, you will have databases for SharePoint and Report Server. 3) TFS Farms:  As TFS 2010 is more flexible to configure as multiple Application tiers and multiple Database tiers, so it will be more appropriate to call as TFS Farm if you going for multi server installation of TFS. NLB support for TFS application tiers – With TFS 2010: you can configure multiple TFS application tier machines to serve the same set of Team Project Collections. The primary purpose of NLB support is to enable a cleaner and more complete high availability than in TFS 2008. Even if any application tier in the farm fails then farm will automatically continue to work with hardly any indication to end users of a problem. SQL data tiers: With 2010 you can configure many SQL Servers. Each Database can be configured to be on any SQL Server because each Team Project Collection is an independent database. This feature can also be used to load balance databases across SQL Servers.These new capabilities will significantly change the way enterprises manage their TFS installations in the future. With Team Project Collections and TFS farms, you can create a single, arbitrarily large TFS installation. You can grow it incrementally by adding ATs and SQL Servers as needed.

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  • How Oracle Data Integration Customers Differentiate Their Business in Competitive Markets

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 With data being a central force in driving innovation and competing effectively, data integration has become a key IT approach to remove silos and ensure working with consistent and trusted data. Especially with the release of 12c version, Oracle Data Integrator and Oracle GoldenGate offer easy-to-use and high-performance solutions that help companies with their critical data initiatives, including big data analytics, moving to cloud architectures, modernizing and connecting transactional systems and more. In a recent press release we announced the great momentum and analyst recognition Oracle Data Integration products have achieved in the data integration and replication market. In this press release we described some of the key new features of Oracle Data Integrator 12c and Oracle GoldenGate 12c. In addition, a few from our 4500+ customers explained how Oracle’s data integration platform helped them achieve their business goals. In this blog post I would like to go over what these customers shared about their experience. Land O’Lakes is one of America’s premier member-owned cooperatives, and offers an extensive line of agricultural supplies, as well as production and business services. Rich Bellefeuille, manager, ETL & data warehouse for Land O’Lakes told us how GoldenGate helped them modernize their critical ERP system without impacting service and how they are moving to new projects with Oracle Data Integrator 12c: “With Oracle GoldenGate 11g, we've been able to migrate our enterprise-wide implementation of Oracle’s JD Edwards EnterpriseOne, ERP system, to a new database and application server platform with minimal downtime to our business. Using Oracle GoldenGate 11g we reduced database migration time from nearly 30 hours to less than 30 minutes. Given our quick success, we are considering expansion of our Oracle GoldenGate 12c footprint. We are also in the midst of deploying a solution leveraging Oracle Data Integrator 12c to manage our pricing data to handle orders more effectively and provide a better relationship with our clients. We feel we are gaining higher productivity and flexibility with Oracle's data integration products." ICON, a global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries, highlighted the competitive advantage that a solid data integration foundation brings. Diarmaid O’Reilly, enterprise data warehouse manager, ICON plc said “Oracle Data Integrator enables us to align clinical trials intelligence with the information needs of our sponsors. It helps differentiate ICON’s services in an increasingly competitive drug-development industry."  You can find more info on ICON's implementation here. A popular use case for Oracle GoldenGate’s real-time data integration is offloading operational reporting from critical transaction processing systems. SolarWorld, one of the world’s largest solar-technology producers and the largest U.S. solar panel manufacturer, implemented Oracle GoldenGate for real-time data integration of manufacturing data for fast analysis. Russ Toyama, U.S. senior database administrator for SolarWorld told us real-time data helps their operations and GoldenGate’s solution supports high performance of their manufacturing systems: “We use Oracle GoldenGate for real-time data integration into our decision support system, which performs real-time analysis for manufacturing operations to continuously improve product quality, yield and efficiency. With reliable and low-impact data movement capabilities, Oracle GoldenGate also helps ensure that our critical manufacturing systems are stable and operate with high performance."  You can watch the full interview with SolarWorld's Russ Toyama here. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Starwood Hotels and Resorts is one of the many customers that found out how well Oracle Data Integration products work with Oracle Exadata. Gordon Light, senior director of information technology for StarWood Hotels, says they had notable performance gain in loading Oracle Exadata reporting environment: “We leverage Oracle GoldenGate to replicate data from our central reservations systems and other OLTP databases – significantly decreasing the overall ETL duration. Moving forward, we plan to use Oracle GoldenGate to help the company achieve near-real-time reporting.”You can listen about Starwood Hotels' implementation here. Many companies combine the power of Oracle GoldenGate with Oracle Data Integrator to have a single, integrated data integration platform for variety of use cases across the enterprise. Ufone is another good example of that. The leading mobile communications service provider of Pakistan has improved customer service using timely customer data in its data warehouse. Atif Aslam, head of management information systems for Ufone says: “Oracle Data Integrator and Oracle GoldenGate help us integrate information from various systems and provide up-to-date and real-time CRM data updates hourly, rather than daily. The applications have simplified data warehouse operations and allowed business users to make faster and better informed decisions to protect revenue in the fast-moving Pakistani telecommunications market.” You can read more about Ufone's use case here. In our Oracle Data Integration 12c launch webcast back in November we also heard from BT’s CTO Surren Parthab about their use of GoldenGate for moving to private cloud architecture. Surren also shared his perspectives on Oracle Data Integrator 12c and Oracle GoldenGate 12c releases. You can watch the video here. These are only a few examples of leading companies that have made data integration and real-time data access a key part of their data governance and IT modernization initiatives. They have seen real improvements in how their businesses operate and differentiate in today’s competitive markets. You can read about other customer examples in our Ebook: The Path to the Future and access resources including white papers, data sheets, podcasts and more via our Oracle Data Integration resource kit. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

    - by yaldahhakim
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} The debate of which is better: “best of breed” business applications vs. an integrated suite is certainly not a new conversation. This has been argued between IT vendors and CIOs for years. It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Why It Is So Important to Know Your Customer

    - by Christie Flanagan
    Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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  • How-to tell the ViewCriteria a user chose in an af:query component

    - by frank.nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The af:query component defines a search form for application users to enter search conditions for a selected View Criteria. A View Criteria is a named where clauses that you can create declaratively on the ADF Business Component View Object. A default View Criteria that allows users to search in all attributes exists by default and exposed in the Data Controls panel. To create an ADF Faces search form, expand the View Object node that contains the View Criteria definition in the Data Controls panel. Drag the View Criteria that should be displayed as the default criteria onto the page and choose Query in the opened context menu. One of the options within the Query option is to create an ADF Query Panel with Table, which displays the result set in a table view, which can have additional column filters defined. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} To intercept the user query for modification, or just to know about the selected View Criteria, you override the QueryListener property on the af:query component of the af:table component. Overriding the QueryListener on the table makes sense if the table allows users to further filter the result set using column filters.To override the default QueryListener, copy the existing string referencing the binding layer to the clipboard and then select Edit from the field context menu (press the arrow icon to open it) to selecte or create a new managed bean and method to handle the query event.  The code below is from a managed bean with custom query listener handlers defined for the af:query component and the af:table component. The default listener entry copied to the clipboard was "#{bindings.ImplicitViewCriteriaQuery.processQuery}"  public void onQueryList(QueryEvent queryEvent) {   // The generated QueryListener replaced by this method   //#{bindings.ImplicitViewCriteriaQuery.processQuery}        QueryDescriptor qdes = queryEvent.getDescriptor();          //print or log selected View Criteria   System.out.println("NAME "+qdes.getName());           //call default Query Event        invokeQueryEventMethodExpression("      #{bindings.ImplicitViewCriteriaQuery.processQuery}",queryEvent);  } public void onQueryTable(QueryEvent queryEvent) {   // The generated QueryListener replaced by this method   //#{bindings.ImplicitViewCriteriaQuery.processQuery}   QueryDescriptor qdes = queryEvent.getDescriptor();   //print or log selected View Criteria   System.out.println("NAME "+qdes.getName());                   invokeQueryEventMethodExpression(     "#{bindings.ImplicitViewCriteriaQuery.processQuery}",queryEvent); } private void invokeQueryEventMethodExpression(                        String expression, QueryEvent queryEvent){   FacesContext fctx = FacesContext.getCurrentInstance();   ELContext elctx = fctx.getELContext();   ExpressionFactory efactory   fctx.getApplication().getExpressionFactory();     MethodExpression me =     efactory.createMethodExpression(elctx,expression,                                     Object.class,                                     new Class[]{QueryEvent.class});     me.invoke(elctx, new Object[]{queryEvent}); } Of course, this code also can be used as a starting point for other query manipulations and also works with saved custom criterias. To read more about the af:query component, see: http://download.oracle.com/docs/cd/E15523_01/apirefs.1111/e12419/tagdoc/af_query.html

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • Who is Jeremiah Owyang?

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • Java Cloud Service Integration using Web Service Data Control

    - by Jani Rautiainen
    Java Cloud Service (JCS) provides a platform to develop and deploy business applications in the cloud. In Fusion Applications Cloud deployments customers do not have the option to deploy custom applications developed with JDeveloper to ensure the integrity and supportability of the hosted application service. Instead the custom applications can be deployed to the JCS and integrated to the Fusion Application Cloud instance.This series of articles will go through the features of JCS, provide end-to-end examples on how to develop and deploy applications on JCS and how to integrate them with the Fusion Applications instance.In this article a custom application integrating with Fusion Application using Web Service Data Control will be implemented. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Pre-requisites Access to Cloud instance In order to deploy the application access to a JCS instance is needed, a free trial JCS instance can be obtained from Oracle Cloud site. To register you will need a credit card even if the credit card will not be charged. To register simply click "Try it" and choose the "Java" option. The confirmation email will contain the connection details. See this video for example of the registration. Once the request is processed you will be assigned 2 service instances; Java and Database. Applications deployed to the JCS must use Oracle Database Cloud Service as their underlying database. So when JCS instance is created a database instance is associated with it using a JDBC data source. The cloud services can be monitored and managed through the web UI. For details refer to Getting Started with Oracle Cloud. JDeveloper JDeveloper contains Cloud specific features related to e.g. connection and deployment. To use these features download the JDeveloper from JDeveloper download site by clicking the “Download JDeveloper 11.1.1.7.1 for ADF deployment on Oracle Cloud” link, this version of JDeveloper will have the JCS integration features that will be used in this article. For versions that do not include the Cloud integration features the Oracle Java Cloud Service SDK or the JCS Java Console can be used for deployment. For details on installing and configuring the JDeveloper refer to the installation guide. For details on SDK refer to Using the Command-Line Interface to Monitor Oracle Java Cloud Service and Using the Command-Line Interface to Manage Oracle Java Cloud Service. Create Application In this example the “JcsWsDemo” application created in the “Java Cloud Service Integration using Web Service Proxy” article is used as the base. Create Web Service Data Control In this example we will use a Web Service Data Control to integrate with Credit Rule Service in Fusion Applications. The data control will be used to query data from Fusion Applications using a web service call and present the data in a table. To generate the data control choose the “Model” project and navigate to "New -> All Technologies -> Business Tier -> Data Controls -> Web Service Data Control" and enter following: Name: CreditRuleServiceDC URL: https://ic-[POD].oracleoutsourcing.com/icCnSetupCreditRulesPublicService/CreditRuleService?WSDL Service: {{http://xmlns.oracle.com/apps/incentiveCompensation/cn/creditSetup/creditRule/creditRuleService/}CreditRuleService On step 2 select the “findRule” operation: Skip step 3 and on step 4 define the credentials to access the service. Do note that in this example these credentials are only used if testing locally, for JCS deployment credentials need to be manually updated on the EAR file: Click “Finish” and the proxy generation is done. Creating UI In order to use the data control we will need to populate complex objects FindCriteria and FindControl. For simplicity in this example we will create logic in a managed bean that populates the objects. Open “JcsWsDemoBean.java” and add the following logic: Map findCriteria; Map findControl; public void setFindCriteria(Map findCriteria) { this.findCriteria = findCriteria; } public Map getFindCriteria() { findCriteria = new HashMap(); findCriteria.put("fetchSize",10); findCriteria.put("fetchStart",0); return findCriteria; } public void setFindControl(Map findControl) { this.findControl = findControl; } public Map getFindControl() { findControl = new HashMap(); return findControl; } Open “JcsWsDemo.jspx”, navigate to “Data Controls -> CreditRuleServiceDC -> findRule(Object, Object) -> result” and drag and drop the “result” node into the “af:form” element in the page: On the “Edit Table Columns” remove all columns except “RuleId” and “Name”: On the “Edit Action Binding” window displayed enter reference to the java class created above by selecting “#{JcsWsDemoBean.findCriteria}”: Also define the value for the “findControl” by selecting “#{JcsWsDemoBean.findControl}”. Deploy to JCS For WS DC the authentication details need to be updated on the connection details before deploying. Open “connections.xml” by navigating “Application Resources -> Descriptors -> ADF META-INF -> connections.xml”: Change the user name and password entry from: <soap username="transportUserName" password="transportPassword" To match the access details for the target environment. Follow the same steps as documented in previous article ”Java Cloud Service ADF Web Application”. Once deployed the application can be accessed with URL: https://java-[identity domain].java.[data center].oraclecloudapps.com/JcsWsDemo-ViewController-context-root/faces/JcsWsDemo.jspx When accessed the first 10 rules in the system are displayed: Summary In this article we learned how to integrate with Fusion Applications using a Web Service Data Control in JCS. In future articles various other integration techniques will be covered. 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  • You Say You Want a (Customer Experience) Revolution

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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  • Big Data Matters with ODI12c

    - by Madhu Nair
    contributed by Mike Eisterer On October 17th, 2013, Oracle announced the release of Oracle Data Integrator 12c (ODI12c).  This release signifies improvements to Oracle’s Data Integration portfolio of solutions, particularly Big Data integration. Why Big Data = Big Business Organizations are gaining greater insights and actionability through increased storage, processing and analytical benefits offered by Big Data solutions.  New technologies and frameworks like HDFS, NoSQL, Hive and MapReduce support these benefits now. As further data is collected, analytical requirements increase and the complexity of managing transformations and aggregations of data compounds and organizations are in need for scalable Data Integration solutions. ODI12c provides enterprise solutions for the movement, translation and transformation of information and data heterogeneously and in Big Data Environments through: The ability for existing ODI and SQL developers to leverage new Big Data technologies. A metadata focused approach for cataloging, defining and reusing Big Data technologies, mappings and process executions. Integration between many heterogeneous environments and technologies such as HDFS and Hive. Generation of Hive Query Language. Working with Big Data using Knowledge Modules  ODI12c provides developers with the ability to define sources and targets and visually develop mappings to effect the movement and transformation of data.  As the mappings are created, ODI12c leverages a rich library of prebuilt integrations, known as Knowledge Modules (KMs).  These KMs are contextual to the technologies and platforms to be integrated.  Steps and actions needed to manage the data integration are pre-built and configured within the KMs.  The Oracle Data Integrator Application Adapter for Hadoop provides a series of KMs, specifically designed to integrate with Big Data Technologies.  The Big Data KMs include: Check Knowledge Module Reverse Engineer Knowledge Module Hive Transform Knowledge Module Hive Control Append Knowledge Module File to Hive (LOAD DATA) Knowledge Module File-Hive to Oracle (OLH-OSCH) Knowledge Module  Nothing to beat an Example: To demonstrate the use of the KMs which are part of the ODI Application Adapter for Hadoop, a mapping may be defined to move data between files and Hive targets.  The mapping is defined by dragging the source and target into the mapping, performing the attribute (column) mapping (see Figure 1) and then selecting the KM which will govern the process.  In this mapping example, movie data is being moved from an HDFS source into a Hive table.  Some of the attributes, such as “CUSTID to custid”, have been mapped over. Figure 1  Defining the Mapping Before the proper KM can be assigned to define the technology for the mapping, it needs to be added to the ODI project.  The Big Data KMs have been made available to the project through the KM import process.   Generally, this is done prior to defining the mapping. Figure 2  Importing the Big Data Knowledge Modules Following the import, the KMs are available in the Designer Navigator. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US ZH-TW X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Figure 3  The Project View in Designer, Showing Installed IKMs Once the KM is imported, it may be assigned to the mapping target.  This is done by selecting the Physical View of the mapping and examining the Properties of the Target.  In this case MOVIAPP_LOG_STAGE is the target of our mapping. Figure 4  Physical View of the Mapping and Assigning the Big Data Knowledge Module to the Target Alternative KMs may have been selected as well, providing flexibility and abstracting the logical mapping from the physical implementation.  Our mapping may be applied to other technologies as well. The mapping is now complete and is ready to run.  We will see more in a future blog about running a mapping to load Hive. To complete the quick ODI for Big Data Overview, let us take a closer look at what the IKM File to Hive is doing for us.  ODI provides differentiated capabilities by defining the process and steps which normally would have to be manually developed, tested and implemented into the KM.  As shown in figure 5, the KM is preparing the Hive session, managing the Hive tables, performing the initial load from HDFS and then performing the insert into Hive.  HDFS and Hive options are selected graphically, as shown in the properties in Figure 4. Figure 5  Process and Steps Managed by the KM What’s Next Big Data being the shape shifting business challenge it is is fast evolving into the deciding factor between market leaders and others. Now that an introduction to ODI and Big Data has been provided, look for additional blogs coming soon using the Knowledge Modules which make up the Oracle Data Integrator Application Adapter for Hadoop: Importing Big Data Metadata into ODI, Testing Data Stores and Loading Hive Targets Generating Transformations using Hive Query language Loading Oracle from Hadoop Sources For more information now, please visit the Oracle Data Integrator Application Adapter for Hadoop web site, http://www.oracle.com/us/products/middleware/data-integration/hadoop/overview/index.html Do not forget to tune in to the ODI12c Executive Launch webcast on the 12th to hear more about ODI12c and GG12c. 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  • Developing with Fluid UI – The Fluid Home Page

    - by Dave Bain
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} The first place to start with Fluid UI is with the Fluid Home Page. Sometimes it’s referred to as the landing page, but it’s formally called the Fluid Home Page. It’s delivered with PeopleTools 8.54, and the nice thing about it is, it’s a component. That’s one thing you’ll discover with Fluid UI. Fluid UI is built int PeopleTools with Fluid UI. The Home Page is a component, the tiles or grouplets are group boxes, and the search and prompt pages are just pages. It makes it easy to find things, customize and brand the applications (and of course to see what’s going on) when you can open it in AppDesigner. To see what makes a component fluid, let’s start with the Fluid Home Page. It’s a component called PT_LANDINGPAGE. You can open it in AppDesigner and see what’s unique and different about Fluid UI. If you open the Component Properties dialog, you’ll see a new tab called Fluid On the Component Properties Fluid tab you’ll see the most important checkbox of all, Fluid Mode. That is the one flag that will tell PeopleSoft if the component is Fluid (responsive, dynamic layout) or classic (pixel perfect). Now that you know it’s a single flag, you know that a component can’t be both Fluid UI and Classic at the same time, it’s one or the other. There are some other interesting fields on this page. The Small Form Factor Optimized field tells us whether or not to display this on a small device (think smarphone). Header Toolbar Actions offer standard options that are set at the component level so you have complete control of the components header bar. You’ll notice that the PT_LANDINGPAGE has got some PostBuild PeopleCode. That’s to build the grouplets that are used to launch Fluid UI Pages (more about those later). Probably not a good idea to mess with that code! The next thing to look at is the Page Definition for the PT_LANDINGPAGE component. When you open the page PT_LANDINGPAGE it will look different than anything you’ve ever seen. You’re probably thinking “What’s up with all the group boxes”? That is where Fluid UI is so different. In classic PeopleSoft, you put a button, field, group, any control on a page and that’s where it shows up, no questions asked. With Fluid UI, everything is positioned relative to something else. That’s why there are so many containers (you know them as group boxes). They are UI objects that are used for dynamic positioning. The Fluid Home Page has some special behavior and special settings. The first is in the Web Profile Configuration settings (Main Menu->PeopleTools->Web Profile->Web Profile Configuration from the main menu). There are two checkboxes that control the behavior of Fluid UI. Disable Fluid Mode and Disable Fluid On Desktop. Disable Fluid Mode prevents any Fluid UI component from being run from this installation. This is a web profile setting for users that want to run later versions of PeopleTools but only want to run Classic PeopleSoft pages. The second setting, Disable Fluid On Desktop allows the Fluid UI to be run on mobile devices such as smartphones and tablets, but prevents Fluid UI from running on a desktop computer. Fluid UI settings are also make in My Personalizations (Main Menu->My Personalizations from the Main Menu), in the General Options section. In that section, each user has the choice to determine the home page for their desktop and for tablets. Now that you know the Fluid UI landing page is just a component, and the profile and personalization settings, you should be able to launch one. It’s pretty easy to add a menu using Structure and Content, just make sure the proper security is set up. You’ll have to run a Fluid UI supported browser in order to see it. Latest versions of Chrome, Firefox and IE will do. Check the certification page on MOS for all the details. When you open the first Fluid Landing Page, there’s not much there. Not to worry, we’ll get some content on it soon. Take a moment to navigate around and look at some of the header actions that were set up from the component properties. The home button takes you back to the classic system. You won’t see any notifications and the personalization doesn’t have any content to add. The NavBar icon on the top right has a lot of content, including a Navigator and Classic home. Spend some time looking through what’s available. Stay tuned for more. Next up is adding some content. 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  • Contracting as a Software Developer in the UK

    - by Frez
    Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Having had some 15 years’ experience of working as a software contractor, I am often asked by developers who work as permanent employees (permies) about the pros and cons of working as a software consultant through my own limited company and whether the move would be a good one for them. Whilst it is possible to contract using other financial vehicles such as umbrella companies, this article will only consider limited companies as that is what I have experience of using. Contracting or consultancy requires a different mind-set from being a permanent member of staff, and not all developers are capable of this shift in attitude. Whilst you can look forward to an increase in the money you take home, there are real risks and expenses you would not normally be exposed to as a permie. So let us have a look at the pros and cons: Pros: More money There is no doubt that whilst you are working on contracts you will earn significantly more than you would as a permanent employee. Furthermore, working through a limited company is more tax efficient. Less politics You really have no need to involve yourself in office politics. When the end of the day comes you can go home and not think or worry about the power struggles within the company you are contracted to. Your career progression is not tied to the company. Expenses from gross income All your expenses of trading as a business will come out of your company’s gross income, i.e. before tax. This covers travelling expenses provided you have not been at the same client/location for more than two years, internet subscriptions, professional subscriptions, software, hardware, accountancy services and so on. Cons: Work is more transient Contracts typically range from a couple of weeks to a year, although will most likely start at 3 months. However, most contracts are extended either because the project you have been brought in to help with takes longer to deliver than expected, the client decides they can use you on other aspects of the project, or the client decides they would like to use you on other projects. The temporary nature of the work means that you will have down-time between contracts while you secure new opportunities during which time your company will have no income. You may need to attend several interviews before securing a new contract. Accountancy expenses Your company is a separate entity and there are accountancy requirements which, unless you like paperwork, means your company will need to appoint an accountant to prepare your company’s accounts. It may also be worth purchasing some accountancy software, so talk to your accountant about this as they may prefer you to use a particular software package so they can integrate it with their systems. VAT You will need to register your company for VAT. This is tax neutral for you as the VAT you charge your clients you will pass onto the government less any VAT you are reclaiming from expenses, but it is additional paperwork to undertake each quarter. It is worth checking out the Fixed Rate VAT Scheme that is available, particularly after the initial expenses of setting up your company are over. No training Clients take you on based on your skills, not to train you when they will lose that investment at the end of the contract, so understand that it is unlikely you will receive any training funded by a client. However, learning new skills during a contract is possible and you may choose to accept a contract on a lower rate if this is guaranteed as it will help secure future contracts. No financial extras You will have no free pension, life, accident, sickness or medical insurance unless you choose to purchase them yourself. A financial advisor can give you all the necessary advice in this area, and it is worth taking seriously. A year after I started as a consultant I contracted a serious illness, this kept me off work for over two months, my client was very understanding and it could have been much worse, so it is worth considering what your options might be in the case of illness, death and retirement. Agencies Whilst it is possible to work directly for end clients there are pros and cons of working through an agency.  The main advantage is cash flow, you invoice the agency and they typically pay you within a week, whereas working directly for a client could have you waiting up to three months to be paid. The downside of working for agencies, especially in the current difficult times, is that they may go out of business and you then have difficulty getting the money you are owed. Tax investigation It is possible that the Inland Revenue may decide to investigate your company for compliance with tax law. Insurance is available to cover you for this. My personal recommendation would be to join the PCG as this insurance is included as a benefit of membership, Professional Indemnity Some agencies require that you are covered by professional indemnity insurance; this is a cost you would not incur as a permie. Travel Unless you live in an area that has an abundance of opportunities, such as central London, it is likely that you will be travelling further, longer and with more expense than if you were permanently employed at a local company. This not only affects you monetarily, but also your quality of life and the ability to keep fit and healthy. Obtaining finance If you want to secure a mortgage on a property it can be more difficult or expensive, especially if you do not have three years of audited accounts to show a mortgage lender.   Caveat This post is my personal opinion and should not be used as a definitive guide or recommendation to contracting and whether it is suitable for you as an individual, i.e. I accept no responsibility if you decide to take up contracting based on this post and you fare badly for whatever reason.

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  • Configuring Oracle HTTP Server 12c for WebLogic Server Domain

    - by Emin Askerov
    Oracle HTTP Server (OHS) 12c 12.1.2 which was released in July 2013 as a part of Oracle Web Tier 12c is the web server component of Oracle Fusion Middleware. In essence this is Apache HTTP Server 2.2.22 (with critical bug fixes from higher versions) which includes modules developed specifically by Oracle. It provides a listener functionality for Oracle WebLogic Server and the framework for hosting static pages, dynamic pages, and applications over the Web. OHS can be easily managed by Weblogic Management Framework, a set of tools which provides administrative capabilities (start, stop, lifecycle operations, etc.) for Oracle Fusion Middleware products. In other words all tools which are familiar to us (Node Manager, WLST, Administration Console, Fusion Middleware Control etc.) presented as a part of Weblogic Management Framework and using for managing Java and System Components both for Weblogic Server and Standalone Domain types. You can familiarize yourself with these terms using related documentation: 1. Introduction to Oracle HTTP Server: http://docs.oracle.com/middleware/1212/webtier/index.html 2. Weblogic Management Framework: http://docs.oracle.com/middleware/1212/core/ASCON/terminology.htm#ASCON11260 In the given post I would like to cover rather simple use case how to configure OHS as web proxy in Weblogic Cluster environment. For example, we have existing Weblogic Domain where some managed servers have been joined to cluster and host business applications. We need to configure web proxy component which will act as entry point, load balancer for our cluster for user requests. Of course, we could install old good Apache HTTP Server and configure mod_wl plugin. However this solution not optimal from manageability perspective: we need to install Apache, install additional plugin then configure it by editing configuration file which is not really convenient for FMW Administrators and often increase time of performing of simple administrative task. Alternatively, we could use OHS as System Component within Weblogic Domain and use full power of Weblogic Management Framework in order to configure, manage and monitor it! I like this idea! What about you? I hope after reading this post you will agree with me. First of all it is necessary to download OHS binaries. You can use this link for downloading: http://www.oracle.com/technetwork/java/webtier/downloads/index2-303202.html As we will use Fusion Middleware Control for managing OHS instances it is necessary to extend your domain with Enterprise Manager and Oracle ADF and JRF templates. This is not topic for focusing in this post, but you could get more information from documentation or one of my previous posts: http://docs.oracle.com/middleware/1212/wls/WLDTR/fmw_templates.htm#sthref64 https://blogs.oracle.com/imc/entry/the_specifics_of_adf_12c Note: you should have properly configured Node Manager utility for managing OHS instances Let’s consider configuration process step by step: 1. Shut down all Weblogic instances of existing domain including Admin Server; 2. Install Oracle HTTP Server. You should use your Fusion Middleware Home Path (e.g. /u01/Oracle/FMW12) for Installation Location and select Colocated HTTP Server option as Installation Type. I will not focus on this topic in this post. All information related to OHS installation you could find here: http://docs.oracle.com/middleware/1212/webtier/WTINS/install_gui.htm#i1082009 3. Next we need to extend our existing domain with OHS component. In order to do this you should do the following: a. Run Fusion Middleware Configuration Wizard (ORACLE_HOME/oracle_common/common/bin/config.sh); b. On the step 1 select Update an existing domain option and point your Fusion Middleware Home Path; c. On the step 2 check Oracle HTTP Server, Oracle Enterprise Manager Plugin for WEBTIER templates; d. Go through other steps without any changes and finish configuration process. 4. Start Admin Server and all managed servers related to your cluster 5. Log in to Enterprise Manager FMW Control using http://<hostname>:<port>/em URL 6. Now we will create OHS instance within our Weblogic Domain Infrastructure. Navigate to Weblogic Domain -> Administration -> Create/Delete OHS menu item; 7. Enter to edit mode, clicking Changes -> Lock&Edit menu item; 8. Create new OHS instance clicking Create button; 9. Define Instance Name (e.g. DevOSH) and Machine parameters; 10. Now we need to define listen port. By default OHS will use 7777 port number for income HTTP requests. We could change it to any free port number we would like to use. In order to do it, right click on our created OHS instance (left hand panel) and navigate to Administration -> Port Configuration; 11. Click on record with port number 7777 and then click Edit button; 12. Change port number value (in our case this will be 8080) and then click OK button; 13. Now we need to edit mod_wl_ohs configuration in order to enable OHS to act as proxy for WebLogic Server Instances/Cluster; 14. In order to do it right click on our created OHS instance (left panel) and navigate to Administration -> mod_wl_ohs Configuration; a. In Weblogic Cluster you should enter cluster address (define <host:port> for all managed servers which participated in cluster), e.g: 192.168.56.2:7004,192.168.56.2:7005 b. Define Weblogic Port parameter at which the Oracle WebLogic Server host is listening for connection requests from the module (or from other servers); c. Check Dynamic Server List option. This will dynamically update cluster list for every request; d. In the Location table define list of endpoint locations which you would like to process. In order to do this click Add Row button and define Location, Weblogic Cluster, Path Trim and Path Prefix parameters (if required); e. Click Apply button in order to save changes. 15. Activate changes clicking Changes ? Activate Changes menu item; 16. Finally we will start configured OHS instance. Right click on OHS instance tree item under Web Tier folder, select Control -> Start Up menu item; 17. Ensure that OHS instance up and running and then test your environment. Run deployed application to your Weblogic Cluster accessing via OHS web proxy; Normal 0 false false false RU X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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