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• An Interview with JavaOne Rock Star Martijn Verburg

  - by Janice J. Heiss

  An interview with JavaOne Rock Star Martijn Verburg, by yours truly, titled “Challenging the Diabolical Developer: A Conversation with JavaOne Rock Star Martijn Verburg,” is now up on otn/java. Verburg, one of the leading movers and shakers in the Java community, is well known for his ‘diabolical developer” talks at JavaOne where he uncovers some of the worst practices that Java developers are prone to. He mentions a few in the interview: * “A lack of communication: Software development is far more a social activity than a technical one; most projects fail because of communication issues and social dynamics, not because of a bad technical decision. Sadly, many developers never learn this lesson.* No source control: Some developers simply store code in local file systems and e-mail the code in order to integrate their changes; yes, this still happens.* Design-driven design: Some developers are inclined to cram every design pattern from the Gang of Four (GoF) book into their projects. Of course, by that stage, they've actually forgotten why they're building the software in the first place.” He points to a couple of core assumptions and confusions that lead to trouble: “One is that developers think that the JVM is a magic box that will clean up their memory and make their code run fast, as well as make them cups of coffee. The JVM does help in a lot of cases, but bad code can and will still lead to terrible results! The other trend is to try to force Java (the language) to do something it's not very good at, such as rapid Web development. So you get a proliferation of overly complex frameworks, libraries, and techniques trying to get around the fact that Java is a monolithic, statically typed, compiled, OO environment. It's not a Golden Hammer!” Verburg has many insightful things to say about how to keep a Java User Group (JUG) going, about the “Adopt a JSR” program, bugathons, and much more. Check out the article here.

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• Is it correct to fix bugs without adding new features when releasing software for system testing?

  - by Pratik

  This question is to experienced testers or test leads. This is a scenario from a software project: Say the dev team have completed the first iteration of 10 features and released it to system testing. The test team has created test cases for these 10 features and estimated 5 days for testing. The dev team of course cannot sit idle for 5 days and they start creating 10 new features for next iteration. During this time the test team found defects and raised some bugs. The bugs are prioritised and some of them have to be fixed before next iteration. The catch is that they would not accept the new release with any new features or changes to existing features until all those bugs fixed. The test team says that's how can we guarantee a stable release for testing if we also introduce new features along with the bug fix. They also cannot do regression tests of all their test cases each iteration. Apparently this is proper testing process according to ISQTB. This means the dev team has to create a branch of code solely for bug fixing and another branch where they continue development. There is more merging overhead specially with refactoring and architectural changes. Can you agree if this is a common testing principle. Is the test team's concern valid. Have you encountered this in practice in your project.

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• Heading Out to Oracle Open World

  - by rickramsey

  In case you haven't figured it out by now, Oracle reserves an awful lot of announcements for Oracle Open World. As a result, the show is always a lot of fun for geeks. What will the Oracle Solaris team have to say? Will the Oracle Linux team have any surprises? And what about Oracle hardware? For my part, I'll be one of the lizards at the OTN Lounge with the OTN crew, handing out t-shirts to system admins and developers, or anyone who is willing to impersonate one. I understand, not everyone can have the raw animal magnetism of a sysadmin, or the debonair sophistication of a C++ developer, so some of you have no choice but to pretend. I won't judge. I'll also be doing video interviews of as many techie people as I can corner. I've got more than 30 interviews already scheduled. Most of them will be 3-5 minutes long. I'll be asking our best technical minds what's cool about their latest technologies and what impact it will have on system admins or system developers. I'll be posting those videos here: Find OTN Systems Videos from Oracle Open World Here! We've got some great topics in mind. A dummies guide to hardware-assisted cryptography with Glenn Brunette. ZFS deduplication. The momentum building around Oracle Solaris 11, with Lynn Rohrer, plus conversations with partners who have deployed Oracle Solaris 11. Migrating to Oracle Database with SQL Developer. The whole database cloud thing. Oracle VM and, of course, Oracle Linux. So even if you can't be part of the fun, keep an eye out for the videos on our YouTube channel. - Rick Website Newsletter Facebook Twitter

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• JavaOne + Develop Registration is Open!

  - by justin.kestelyn

  Welcome to "The Zone". Here's what the new JavaOne + Develop registration Website says: The world's most important developer conferences are creating the world's coolest neighborhood for the developer community. Having been intimately involved in the planning process, I can vouch for that statement. Remember, if either co-located conference - JavaOne or Oracle Develop - are the confines of your interest, you can experience either one in standalone mode, if you like (although there are some areas of common interest, of course). Or, considering that a single Full Conference Pass gives you access to both of them, you can partake in any measure that you like. It's up to you. Either way, you will get access not only to session content and keynotes, but also to the massive OTN Night party on Monday night, to open unconference sessions, and to the legendary Appreciate Night concert (acts TBD) on Wednesday. Furthermore, as is customary, the Oracle Technology Network team will offer a full slate of community-focused activities and goodies while the conferences are running - more details on those as we have them. A GOOD time is ensured for all; I look forward to seeing you there!

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• Brain picking during job interview

  - by mark

  Recently, I had a job interview at a big Silicon Valley company for a senior software developer/R&D position. I had several technical phone screens, an all day on-site interview and more technical phone screens for another position later. The interviews went really well, I have a PhD and working experience in the area I was applying for yet no offer was made. So far, so good. It was an interesting experience, I am employed, absolutely no hard feelings about this. Some of the interviewers asked really detailed questions to the point of being suspicious about new technologies I have been working on. These technologies are still in development and have not come to market yet. I know some major hardware/software companies are working on this too. I have had many interviews before and based on my former interviewing experience and the impression some of the interviewers left behind, I know now all this company wanted from me is to extract some ideas about what I did in this field. Remember, I am referring to a R&D position, not the standard software developer stuff. Has anybody encountered this situation so far? And how did you deal with it? I am not so much concerned about "stealing" ideas but more about being tricked into showing up for an interview when there is no intension to hire anyway. I am considering refusing technical interviews in the future and instead proposing a trial period in which the company can easily reconsider its hiring decision.

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• A (slight) Change of Focus

  - by StuartBrierley

  When I started this blog in September 2009 I was working as a BizTalk developer for a financial institution based in the South West of England.  At the time I was developing using BizTalk Server 2004 and intended to use my blog to collate and share any useful information and experiences that I had using this version of BizTalk (and occasionally other technologies) in an effort to bring together as many useful details as I could in one place. Since then my circumstances have changed and I am no longer working in the financial industry using BizTalk 2004.  Instead I have recently started a new post in the logistics industry, in the North of England, as "IT Integration Manager".  The company I now work for has identified a need to boost their middleware/integration platform and have chosen BizTalk Server 2009 as their platform of choice; this is where I come in. To start with my role is to provide the expertise with BizTalk that they currently lack, design and direct the initial BizTalk 2009 implementation and act as lead developer on all pending BizTalk projects.  Following this it is my hope that we will be able to build on the initial BizTalk "proof of concept" and eventually implement a fully robust enterprise level BizTalk 2009 environment. As such, this blog is going to see a shift in focus from BizTalk 2004 to BizTalk 2009 and at least initially is likely to include posts on the design and installation of our BizTalk environment - assuming of course that I have the time to write them! The last post I made was the start of a chapter by chapter look at the book SOA Patterns with BizTalk Server 2009.  Due to my change of job I am currently "paused" half way through this book, and my lack of posts on the subject are directly as a result of the job move and the pending relocation of my family.  I am hoping to write about my overall opinion of this book sometime soon; so far it certainly looks like it will be a positive one. Thanks for reading; I'm off to manage some integration.

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• Eclipse and Oracle Fusion Development - Free Virtual Event, July 10th

  - by Carlos Chang

    Below is one of many sessions covering Oracle Fusion Development.  It's a free virtual event on July 10. Live chats with Oracle's technical staff.  Check it out! Oracle Enterprise Pack for Eclipse - ADF Development Oracle ADF Development has never been easier in Eclipse. During this session we will explore best practices to use standard Java EE technologies like EJBs and JPA to build rich ADF applications based on ADF Data Controls, Task Flows, and ADF Faces components all within Oracle Enterprise Pack for Eclipse (OEPE) 12c. We will also look at how OEPE’s AppXRay technology enables developers to understand and visualize dependency relationships between ADF components, xml descriptors, and Java objects in order to drive validation, content assist, and refactoring. Free Virtual Developer Day - Fusion Middleware Development Join a free online developer day where you can learn about the various components that make up the Oracle Fusion Development platform including ADF, ADF Mobile, Oracle WebCenter Portal, Business Intelligence and more. Online seminars and hands-on labs available directly from your browser. Join us on July 10!  Register here. 

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• The MsC gray zone: How to deal with the "too unexperienced on engineering/too under-qualified for research" situation?

  - by Hunter2

  Last year I've got a MsC degree on CS. On the beginning of the MsC course, I was keen on moving on with research and go for a PhD. However, as the months passed, I started to feel the urge to write software that people would, well, actually use. The programming bug had bitten me, again. So, I decided that before deciding on getting a PhD degree, I would spend some time on the "real world", working as a software developer. Sadly, most companies here in Brazil are "services" companies that seem to be stuck on the 80s when it comes to software development. I have to fend off pushy managers, less-than-competent coworkers and outrageous software requirements (why does everyone seem to need a 50k Oracle license and a behemoth Websphere AS for their CRUD applications?) on a daily basis, and even though I still love software development, the situation is starting to touch a nerve. And, mind you, I'm already lucky for getting a job at a place that isn't a plain software sweatshop. Sure, there are better places around here or I could always try my luck abroad, but then I hit the proverbial brick wall: Sorry, you're too unexperienced as a developer and too under-qualified as a researcher I've already heard this, and variations of that, multiple times. Research position recruiters look for die-hard, publication-ridden, rockstar PhDs, while development position recruiters look for die-hard, experience-ridden, rockstar programmers. To most, my MsC degree seems like a minor bump on my CV (and an outright waste of time for some). Applying for abroad positions is even harder, since the employer would have to deal of the hassle of a VISA process, which I understand that, sometimes, is too much. Now I'm feeling I've reached a dead-end. I'm certain that development (and not research) is my thing, so should I just dismiss my MsC (or play it as a "trump card") and play the "big fish on a small pond" role while I gather some experience and contribute on some open-source projects as a plus? Is there a better way to handle this?

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• Welcome to the Red Gate BI Tools Team blog!

  - by BI Tools Team

  Welcome to the first ever post on the brand new Red Gate Business Intelligence Tools Team blog! About the team Nick Sutherland (product manager): After many years as a software developer and project manager, Nick took an MBA and turned to product marketing. SSAS Compare is his second lean startup product (the first being SQL Connect). Follow him on Twitter. David Pond (developer): Before he joined Red Gate in 2011, David made monitoring systems for Goodyear. Follow him on Twitter. Jonathan Watts (tester): Jonathan became a tester after finishing his media degree and joining Xerox. He joined Red Gate in 2004. Follow him on Twitter. James Duffy (technical author): After a spell as a writer in the video game industry, James lived briefly in Tokyo before returning to the UK to start at Red Gate. What we're working on We launched a beta of our first tool, SSAS Compare, last month. It works like SQL Compare but for SSAS cubes, letting you deploy just the changes you want. It's completely free (for now), so check it out. We're still working on it, and we're eager to hear what you think. We hope SSAS Compare will be the first of several tools Red Gate develops for BI professionals, so keep an eye out for more from us in the future. Why we need you This is your chance to help influence the course of SSAS Compare and our future BI tools. If you're a business intelligence specialist, we want to hear about the problems you face so we can build tools that solve them. What do you want to see? Tell us! We'll be posting more about SSAS Compare, business intelligence and our journey into BI in the coming days and weeks. Stay tuned!

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• Office arangement - comfort vs. teamwork?

  - by finrod

  Our team works in an open-space office. Luckily the cubicles are quite big (L shaped tables for everyone!), there is quite a lot of space so we are not sandwiched. Without going into further detail, there are comfortable spots (window), normal spots and stupid spots (near the corridor). Until recently, the development team of twelve engineers was seated so that all types of spots were occupied and we were all close together. In the old arrangement, verbal communication was very easy - half of the team was withing talking distance. The other half was like ten steps away. Often times I could ask, discuss, solve problems without leaving the cube. Most of the communication is work related, no bullshit or mental masturbation that would unnecessarily distract others. Now we have moved to another part of the building and have larger space to occupy. At this point, everyone could pick their spot. Naturally all stupid spots are left empty (for the poor newcomers to occupy bwehaha). In the new arrangement, the development team is stretched across the floor and some of the key engineers are seated 'far' from each other - definitely not within talking distance. I have yet to experience how this works out but am getting concerned that team work and communication may have been traded for personal comfort. Finally the questions... What do you think is better office arrangement? Such that allows for free verbal communication but trading for some developer's comfort, or such that potentially hinders verbal communication but makes developer's more comfortable in their spot? Or maybe it does not matter at all and we will evolve to be efficient in any arrangement? What is your personal experience? Note - yes I read books and posts how workplace is important in our job. However in this case - we are all still in open space and the difference between the different spots are not really groundbreaking. So I'm thinking the little comfort that few developers gain is not worth the loss of easy communication.

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• Microsoft releases Visual Studio 2010 SP1

  - by brian_ritchie

  Microsoft has been beta testing SP1 since December of last year.  Today, it was released to MSDN subscribers and will be available for public download on March 10, 2011.The service pack includes a slew of fixes, and a number of new features: Silverlight 4 supportBasic Unit Testing support for the .NET Framework 3.5Performance Wizard for SilverlightIntelliTrace for 64-bit and SharePointIIS Express supportSQL CE 4 supportRazor supportHTML5 and CSS3 support (IntelliSense and validation)WCF RIA Services V1 SP1 includedVisual Basic Runtime embeddingALM Improvements Of all the improvements, IIS Express probably has the largest impact on web developer productivity.  According to Scott Gu, it provides the following:It’s lightweight and easy to install (less than 10Mb download and a super quick install)It does not require an administrator account to run/debug applications from Visual Studio It enables a full web-server feature set – including SSL, URL Rewrite, Media Support, and all other IIS 7.x modules It supports and enables the same extensibility model and web.config file settings that IIS 7.x support It can be installed side-by-side with the full IIS web server as well as the ASP.NET Development Server (they do not conflict at all) It works on Windows XP and higher operating systems – giving you a full IIS 7.x developer feature-set on all OS platforms IIS Express (like the ASP.NET Development Server) can be quickly launched to run a site from a directory on disk.  It does not require any registration/configuration steps. This makes it really easy to launch and run for development scenarios.Good stuff indeed.  This will make our lives much easier.  Thanks Microsoft...we're feeling the love!  

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• Why do programmers write closed source applications and then make them free? [closed]

  - by Ken

  As an entrepreneur/programmer who makes a good living from writing and selling software, I'm dumbfounded as to why developers write applications and then put them up on the Internet for free. You've found yourself in one of the most lucrative fields in the world. A business with 99% profit margin, where you have no physical product but can name your price; a business where you can ship a buggy product and the customer will still buy it. Occasionally some of our software will get a free competitor, and I think, this guy is crazy. He could be making a good living off of this but instead chose to make it free. Do you not like giant piles of money? Are you not confident that people would pay for it? Are you afraid of having to support it? It's bad for the business of programming because now customers expect to be able to find a free solution to every problem. (I see tweets like "is there any good FREE software for XYZ? or do I need to pay $20 for that".) It's also bad for customers because the free solutions eventually break (because of a new OS or what have you) and since it's free, the developer has no reason to fix it. Customers end up with free but stale software that no longer works and never gets updated. Customer cries. Developer still working day job cries in their cubicle. What gives? PS: I'm not looking to start an open-source/software should be free kind of debate. I'm talking about when developers make a closed source application and make it free.

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• SQL Rally Nordic & Amsterdam slides & demos

  - by Davide Mauri

  Last week I had the pleasure to speak at two GREAT conferences (as you can see from the wordcloud I’ve posted, here for Stockholm and here for Amsterdam. I used two different filtering techniques to produce the wordcloud, that’s why they look different. I’m playing a lot with R in these days…so I like to experiment different stuff). The workshop with my friend Thomas Kejser on “Data Warehouse Modeling – Making the Right Choices” and my sessions on “Automating DWH Patterns through Metadata” has been really appreciated by attendees, give the amount of good feedback I had on twitter and on some blog posts (Here and here). Of course many asked for slides & demos to download, so here you are! Automating DWH Patterns through Metadata – Stockholm http://sdrv.ms/1bcRAaW Automating DWH Patterns through Metadata – Amsterdam http://sdrv.ms/1cNDAex I’m still trying to understand if and how I can publicly post slides & demos of the workshop, so for that you have to wait a couple of days. I will post about it as soon as possible. Anyway, if you were in the workshop and would like to get the slide & demos ASAP, just send me an email, I’ll happily sent the protected link to my skydrive folder to you. Enjoy!

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• What are some general guidelines for setting up an iOS project I will want to personally publish but sell in the future?

  - by RLH

  I have an idea for a personal iOS project that I would like to write and release to the iOS store. I'm the type of developer who enjoys developing and publishing. I want to write quality software and take care of my customers. Assuming that I wrote an application that had reasonable success, there is a fair chance that I would want to sell the ownership rights of the app to another party and I'd use the proceeds to develop my next personal project which, in turn, I'd probably want to sell in the future. With that said, what are some general guidelines for creating, making and publishing an iOS project that I will eventually want to transfer to another company/developer? I know this is a bit of a broad question, but I request that the given advice be a general list of tips, suggestions and pitfalls to avoid. If any particular bullet point on your list needs more explanation, I'll either search for the answer or post a new question specific to that requirement. Thank you! Note Regarding this Question I am posting this question on Programmers.SO because I think that this is an issue of software architecting, seeking advice for setting a new application project and publishing a project to the Apple iOS store-- all within the requirements for questions on this site.

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• Book Review: Professional ASP.Net MVC4

  - by Sam Abraham

  The past few weeks have been particularly busy as I continue to dedicate a bigger portion of my free time to refreshing my memory and enhancing my knowledge of best practices pertaining to technologies we plan on using for a major upcoming project. In this blog post, I will be providing a brief overview of my latest reading “Professional ASP.Net MVC4” by Jon Galloway, Phil Haack, Brad Wilson and K. Scott Allen. This book is a must read for web developers looking to enhance their MVC expertise with best practices and tips shared from recognized industry experts. This book takes the reader on a 16-chapter long journey towards being a better ASP.NET MVC developer with chapter 16 putting all information covered in practical context by dissecting the implementation of Nuget.org, a real-life open-source, ASP.NET MVC project.  All code samples referenced in this book are conveniently accessible via NuGet, a free, open-source Library package manager that installs as a Visual Studio Extension. Chapters 2, 3 and 4 thoroughly cover MVC’s various components: Controllers “C”, Views “V” and Models “M” respectively. Chapter 5 covers additional extension methods (Helpers) provided to speed and ease the use of common HTML elements such as forms, textboxes, grids, to name a few… Chapter 6 tackles built-in validation while providing examples and use cases on implementing custom validation that plugs into the MVC framework. Chapters 7 thru 13 discusses the latest on Membership, Ajax, Routing, NuGet and the ASP.Net Web API. Chapters 12 (Dependency Injection) and 13 (Unit Testing) demonstrate a big competitive advantage of MVC with its ease of test-ability and plug-ability. Chapters 14 and 15 targets the advanced developer showcasing how to extend MVC to customize and replace every piece in the framework.In conclusion, I strongly recommend Professional ASP.NET MVC 4 as an excellent read for both developers already using MVC as well as those getting started with the framework.   Many thanks to the Wiley/Wrox User Group Program for their support of our West Palm Beach Developers’ Group.  You can access my reviews of books I recently read: Professional ASP.NET Design Patterns Professional WCF 4.0 Inside Windows Communication Foundation Inside Microsoft SQL Server 2008 series

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• Is it wise for a programmer to move into management?

  - by Desolate Planet

  Many times, a developer has suggested that I become a team leader because I'm motivated, but during my career in the IT industry, I've seen so many people who are great at programming, move into management and they are miserable. I've also seen many managers return to programming stating "I'm a technical person, I like technical problems". If this is such a common thing, why do developers feel compelled to leave the technical domain and move into management? Sure you'll have more money and more control, but if you don't enjoy your work and take your problems out on your tream. Secondly, I've been asked in developer interviews, "Would you consider leading a team?" and I'm always tempted to cite the Peter Principle based on what I've seen. I am interested in furthering myself, but not in the way the company may want i.e "Vice President of department blah". To be honest, I've seen this more often in the corporate world than in small development houses and it's always put me off ever going back to a corporate environment. I just feel that this is becoming more and more the norm and it's impacting team morale and degrading the quality of the work. Question: Based on what I've said, Is it a smart move for a technical person to move into management?

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• Putting DSMD into Remission

  - by Justin Greenwood

  As a programmer with over ten years of professional experience, I've often suffered from DSMD (distraction surplus/motivation deficit) disorder. I know I'm not alone. Many of my colleagues have shared their experiences with this productivity cancer to me in support groups or in moments of inebriated intimacy. Often, I observe friends unknowingly surrendering to it - sitting at their computer, cycling through the same set of web sites (blogs, facebook, youtube, news providers, wikipeida, etc.), over and over again. Intermittently, they get up, take a walk around the office, make small talk with their colleagues, get another cup of coffee, then sit down and start the cycle all over again. It is completely controlled by the subconscious mind and will destroy your ability to get into that groove you used to live in back in your better days. Programming requires extended periods of focused attention, and this type of behavior will really kill productivity and in the end, when deadlines are near, launch your stress level to near emotional breakdown levels.DiagnosisThe best way to diagnose infection is to completely disconnect your devices from the internet while working. If you find yourself launching web browsers every minute or so, then you're down with the sickness.TreatmentA few techniques I've found that will help send this ailment into regression are as follows:Segment your day into two to three hour work segments. For example: 9:00-11:00, 1:00-3:00, 3:30-5:00.Define a few small one to two hour tasks you want to accomplish in your day. Assign each of those tasks to one of the short work segments.If possible, turn off the internet and any other distractions during these work segments (at least until you regain control of your browsing habits) - this includes instant messaging and email. You can check your email and waste time surfing in the hours between work segments.Reward yourself on productive days with a beer or whatever butters your muffins.

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• Trying to compile from source newest apache with newest openssl

  - by AlexMA

  I need to install apache 2.4.10 using openssl 1.0.1i. I compiled openssl from source with: $ ./config \ --prefix=/opt/openssl-1.0.1i \ --openssldir=/opt/openssl-1.0.1i $ make $ sudo make install and Apache with: ./configure --prefix=/etc/apache2 \ --enable-access_compat=shared \ --enable-actions=shared \ --enable-alias=shared \ --enable-allowmethods=shared \ --enable-auth_basic=shared \ --enable-authn_core=shared \ --enable-authn_file=shared \ --enable-authz_core=shared \ --enable-authz_groupfile=shared \ --enable-authz_host=shared \ --enable-authz_user=shared \ --enable-autoindex=shared \ --enable-dir=shared \ --enable-env=shared \ --enable-headers=shared \ --enable-include=shared \ --enable-log_config=shared \ --enable-mime=shared \ --enable-negotiation=shared \ --enable-proxy=shared \ --enable-proxy_http=shared \ --enable-rewrite=shared \ --enable-setenvif=shared \ --enable-ssl=shared \ --enable-unixd=shared \ --enable-ssl \ --with-ssl=/opt/openssl-1.0.1i \ --enable-ssl-staticlib-deps \ --enable-mods-static=ssl make (would run sudo make install next but I get an error) I'm essentially following the guide here except with newer slightly newer versions. My problem is I get a linker error when I run make for apache: Making all in support make[1]: Entering directory `/home/developer/downloads/httpd-2.4.10/support' make[2]: Entering directory `/home/developer/downloads/httpd-2.4.10/support' /usr/share/apr-1.0/build/libtool --silent --mode=link x86_64-linux-gnu-gcc -std=gnu99 -pthread -L/opt/openssl-1.0.1i/lib -lssl -lcrypto \ -o ab ab.lo /usr/lib/x86_64-linux-gnu/libaprutil-1.la /usr/lib/x86_64-linux-gnu/libapr-1.la -lm /usr/bin/ld: /opt/openssl-1.0.1i/lib/libcrypto.a(dso_dlfcn.o): undefined reference to symbol 'dlclose@@GLIBC_2.2.5' I tried the answer here, but no luck. I would prefer to just use aptitude, but unfortunately the versions I need aren't available yet. If anyone knows how to fix the linker problem (or what I think is a linker problem), or knows of a better way to tell apache to use a newer openssl, it would be greatly appreciated; I've got apache 1.0.1i working otherwise.

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• How do you communicate improvements in tools and process to the development team?

  - by birryree

  Hi everyone, My team does a lot of internal tooling and infrastructure work - you can think of us as a small scale version of the teams Facebook, Etsy, Netflix, etc. who build all the infrastructure for scaling their services up to thousands/tens of thousands of servers and supporting millions of users. Lately, we've been running full steam ahead improving much of the tools we use internally, like tools for automatically creating new servers, setting up new application instances, etc. An end result of this has been decreased developer frustration, but increased 'ignorance' by most of the developer team about how to use our tools correctly and effectively. More often than not, my team will be asked by other teams to help them use the tools. Solutions we've thought up or things already in place: All our code is relatively simple and self-explanatory, with good comments where necessary, so developers could read the scripts. Counterargument: You can guess this isn't a particularly good idea, having people read our tools' code to figure out how to use it. All our code is committed to Subversion with very detailed commit messages about changes, developers could read the commit emails. Counterargument: Expect the developers to read all our commits? Ludicrous. Wiki - we have an internal company wiki, that we try to maintain with up to date information, but as we are moving so fast, the wiki has to keep pace as well. Counterargument: As mentioned, we move fast in my team, as more improvements on our tools are added daily. Again still relies on people to read something that might change constantly. Email the team? We could email the team when we have a glut of improvements to communicate. So as you can all see, we are trying to find new ideas, and explore options we haven't thought of yet. Anyone else ever been in a similar situation and have some guidance?

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• Do support sites like Stack Overflow upset the paid-support open source model?

  - by ajax81

  In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the Stack Exchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, Stack Overflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc?

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• Iterative and Incremental Principle Series 1: The Dreaded Assignment

  - by llowitz

  A few days ago, while making breakfast for my teenage son… he turned to me and happily exclaimed, “I really like how my high school Government class assigns our reading homework.  In middle school, we had to read a chapter each week.  Everyone dreaded it.  In high school, our teacher assigns us a section or two every day.  We still end up reading a chapter each week, but this way is so much easier and I’m actually remembered what I’ve read!” Wow!  Once I recovered from my initial shock that my high school son actually initiated conversation with me, it struck me that he was describing one of the five basic OUM principles -- Iterative and Incremental.   Not only did he describe how his teacher divided a week long assignment into daily increments, but he went on to communicate some of the major benefits of having shorter, more achievable milestones.  I started to think about other applications of the iterative and incremental approach and I realized that I had incorporated this approach when I recently rededicated myself to physical fitness.  Join me over the next four days as I present an Iterative and Incremental blog series where I relate my personal experience incorporating the iterative and incremental approach and the benefits that I achieved.

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• webhost4life, please give me, my data back. My website will not work without the database.

  - by Shervin Shakibi

  I have about 4 or 5 accounts with WebHost4life.com, these are all my customers that based on my recommendation have been hosting with webhost4life.com. A few days ago for some reason they decided to migrate one of these accounts to a new server. They moved everything created a new database on the new server but the new database is empty. after spending hours with Tech support they acknowledged the problem and assured me it will take up to an hour or two and my database will be populated with the data. this was about 7 hours ago. Oh by the way I pay extra for the backup plan and yes you guessed it, none of my backups are there. Needless to say I’m very scared and disappointed. No one is responding to my emails  or phone calls. After searching the web, I found out, this has happened before, in some cases it took them days to fix the problem and many never got it resolved and switched hosting companies, I would love to do that but I need my 2 GB database before I start shopping around for a new hosting company. Stay away from Webhost4life.

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• Review of TechEd 2012 - so far

  - by Stefan Barrett

  Disclaimer: probably going to next years TechEd.  (but not 100% sure) As with most TechEd's, this is not one of the best - but it's not bad.  Some impressions so far: The food is not bad, through perhaps not as much choice as in previous years.  The snacks, while a bit limited, are at least available.  The alumni lounge is ok, through perhaps not as good as last years.  Wifi is a bit worse than previous years - not really working in the big room, and a bit sporadic in the rest of the building. The device seems to make a big difference - the iPad seems to connect the easiest, while the iPhone & Lumia 800 are really struggling.  The real problem is the content - not as developer focused as in previous years.  This shows up in a number of different ways, for example while there is a visual studio booth, there is not much sign of anybody from the language teams.  This is one of few TechEd's where I don't feel very surprised about anything - seen most of the developer stuff in previews. One example where I was surprised was the pre-conf on c++ - its been years since I did any c++, but based on that session perhaps I should start again. While there are sessions, I'm not finding my schedule very challenged. For each time-slot there only seems to 1, or rarely 2, interesting sessions.  The focus seems to be on windows 8, Azure and the phone, which while interesting (might give win8 a go), are not enough.

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• Support Question? Immediate response!

  - by Alliances & Channels Redaktion

  In the support case, it usually has to go fast - as it is well if you have already resolved fundamental questions in advance. For all partners who wish to learn more about support topics, about the use of the SI number, about My Oracle Support, the exact sequence of support processes and service request edits or simply about the Oracle Support Portfolio, it is advisable to visit the Oracle Partner Days. There Oracle Support in the exhibition area is represented with an information booth! Our team will be there individually on general and very specific questions, such as: - What are my rights with which partner SI number? - How do I open or escalate a service request? - What should I do when a service request is processed in the U.S.? - What exactly is Platinum Support? - Can we use Platinum Support as a partner? - How can I use "My Oracle Support" efficiently? Incidentally: The participation at the Oracle Partner Day is also worthwhile, if you are already a Support Professional. As always attracts a varied program of training opportunities, information, networking and entertainment! Please register here for the Oracle Partner Days: 22. 10.2013 Montreux/ Switzerland 29.10.2013 Zürich/ Switzerland 29.10.2013 Utrecht/ Netherlands 07.11.2013 Gent/ Belgium

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• How to promote an open-source project?

  - by Shehi

  First of all, I apologize if this is the wrong section of network to post this question. If it is, please feel free to move it to more appropriate location... Question: I would like to hear your ideas regarding the ways of open source projects being started and run. I have an open-source content management system project and here some questions arise: How should I act? Shall I come up with a viable pre-alpha edition with working front- and back-ends first and then announce the project publicly? Or shall I announce it right away from the scratch? As a developer I know that one should use versioning system like Git or SVN, which I do, no problems there. And the merit of unit-testing is also something to remember, which, to be frank, I am not into at all... Project management - I am a beginner in that, at best. Coding techniques and experiences such as Agile development is something I want to explore... In short, any ideas for a developer who is new to open-source world, is most welcome.

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