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• Windows 8.1 backlight turns off

  - by tenhouse

  This is one of the strangest things I have ever seen. I have an HP Elitebook 8460p and recently updated my Windows 8 to Windows 8.1. Now when I have certain windows open and focused (it's always different, sometimes it's chrome, sometimes it's the control-panel and so on, there is no clear pattern) the backlight of the screen is completely turned off - when I take a torch and point it to the screen or hold it to a bright-light source I can see there is still a picture there you can even work (or better said you cuold if you'd see anything). When I tab to certain other windows the screen goes back to normal back light - I can then tab back to the other window and the backlight will be turned off again. I have no idea what's going on and also no idea what information you need. The display-adapter I got is the AMD Radeon HD 6400M - I tried updating to the newest driver but that didn't help. Here's a video of the whole thing: http://www.youtube.com/watch?v=kIV_Q8uayUA

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• Toshiba satellite u400 hardware buttons, which software?

  - by Kugel

  I've recently intalled Windows 7 64bit onto my Toshiba U400 laptop. I went over to toshiba support-download-drivers page and downloaded every driver that was missing. I chose not to download bloated stuff, only the drivers. Win7 has much better control over hardware buttons out of the box then I had before. But there is one thing that annoys me. I have hardware button on the laptom that is supposed to switch LEDs on/off. Windows 7 turns my sound on/off instead. The second minor thing is, when I turn off sound by pressing Fn+Esc (or light off button;-), the sound is off, however any slight touch with volume wheel turns it right back on! This is something that Ubuntu does also out of the box. I wonder what's the logic behind this. Any lightweight solutions to these out there? Thank you

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• How to troubleshoot memory card read?

  - by shinjin

  The built in memory card reader in my laptop mounts SD cards as read-only only. This happens both in Windows 7 and Ubuntu. Most of the time. Ever now an then it works. After a some non-deterministic combination of uninstalling/reinstalling/disabling/enabling of the driver with the mandatory reboots the card reader works for a while. Is there any sane way to troubleshoot if it's an actual hardware problem, or just a matter of drivers? I've tested it with several SD cards, that work just fine in other devices. System: Acer Aspire 8951G, Windows 7-64bit

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• Mouse wheel does not work in Excel 2007

  - by Chris Noe

  I am running Office 2007 on Windows XP-SP3. My mouse wheel works fine in other applications, meaning that it scrolls information up and down when the mouse is positioned over a given panel. It's even working fine in the other Office 2007 apps, so this is not a hardware or driver problem. It doesn't help to click on a cell to give the worksheet focus. I've tried various Advanced options that people recommend, to no avail: Allow editing directly in cell Zoom on roll with IntelliMouse What the heck, has Microsoft disabled this most useful functionality?

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• How do I determine which HD is involved in the Event Viewer?

  - by Rod

  My PC apparently crashed before I came home from work (so my daugthers tell me; they rebooted it). The first thing I did, after it came up, was got into the Event Viewer to see what it said. Several hours before they rebooted it, there's a message in the event viewer that says: The driver detected a controller error on \Device\Harddisk5\DR5 I've no idea what that means. I got into Computer Manager, to take a look at the disks on my machine. There's only 1 hard drive, and a few slots for microSD, etc, but none of them are labeled "Harddisk5", nor is there anything there labeled "DR5". How do I determine what, if anything, those are? Could they be USB drives that my daughters used?

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• How do I do a mail merge that includes images?

  - by Ian Ringrose

  I am trying to find out the practicalities of doing a mail merge when each “record” to be merged on includes some images. I need to: print letters And envelopes Both the letters and the envelopes have: Fixed text Fixed images Text that come from the mail merge record Images that come from the mail merge record I don’t know if all images will be the same size for every record, so a bit of simple “on the fly” automatic formatting may be needed . I need to be able to repeat a single item if I get a problem (e.g when folding the letter). What problems am I likely to have? Is Word 2007 up to this sort of mail merging, or should I be looking at a report writing tool? How do I restart a print run after a printer jam etc? What format should I store the “records” and there images in? E.g Can standard software cope with images that are stored in separate files named after the “CustomerId” that is in the “record” (I can write custom software if needed, but would rather use standard “of-the-shelf” software for the printing, I am planning on custom software for the data creation, so can output in whatever format is needed)

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• VGA resolution with Sony Bravia TV

  - by prestomation

  I just bought Sony Bravia KDL40S5100 tv. The VGA input is acting weird. I have a Gateway desktop with Windows 7 and Intel 945 graphics. I also have a laptop running Ubuntu 9.04. The TV will not display the gateway when the resolution is over 1360x768, I have to wait for it to time out and bring me back. The Intel driver even urges me to switch to the "recommended" 1920x1080. I just installed Win7 using this tv as the monitor. When the orginial welcome screen started after setup, it started me at 1080. I had to start in safemode to set a res that would work! When I plug my laptop into the TV, 1920x1080 works just fine. Any ideas? This laptop also has Win7, which I am going to try, but I haven't gotten a chance yet.

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• How does one go about fixing a pixelation issue?

  - by Tyler

  I've been having a lot of trouble with pixelation and also in-game display driver crashes. At first I thought the problem may have been my graphics card (Sapphire 5750) but I have RMA'd it three times and I'm still having trouble. So what I think it might be is my PSU, its 650Watt but its made by Azza so it was cheap and not made by a necessarily good company. Or maybe it could be the CPU (AMD Phenom Black Edition 3.4Ghz) It runs hot (60C) but it passes Everest's test. Someone told me it could be the memory (8GB DDR3) but I don't really see how RAM has anything to do with my problem. So what are some of you suggestions? Here is a video a made awhile ago of what is happening. http://www.metacafe.com/watch/4392213/ati_radeon_5750/ That was just a stress test most games tend to just freeze and crash or lock my system up.

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• Canon HV20 recognized, but no drivers in Windows 7 x64

  - by Tuminoid

  My Canon HV20 camcorder is properly recognized when connected via Firewire to Windows 7 x64, but no drivers are installed for it. Windows or I cannot locate any drivers for it as, but it should be working off-the-shelf. I googled a lot, and found instructions to set IEEE 1394 host to legacy mode via Device Manager, but Windows doesn't offer me the legacy option at all. If I check the properties of Canon&HV20 device in Other devices section it says The drivers for this device are not installed. (Code 28) There is no driver selected for the device information set or element. It used to work just fine on my previous installation of Vista x64 and same hardware :/

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• Why is the size of windows off by 226x238 if defined via the Window Rules?

  - by Bobby

  I have installed Sawfish 1.8.2 from source on my new Ubuntu 12.04 installation following the Debian instructions, but I had this problem also with the stock 1.5.3. Whenever I define dimensions in the Window Rules for a window, the size is off by exactly 226x238 pixels, which means that 100x100 turns into 326x328. That's a very odd behavior, given that Sawfish is saving and loading the dimensions of the windows correctly (if saved via the window menu). Some additional system information: $ uname -a Linux Dagon 3.2.0-24-generic-pae #39-Ubuntu SMP Mon May 21 18:54:21 UTC 2012 i686 i686 i386 GNU/Linux $ sawfish --version sawfish version 1.8.2 nvidia proprietary driver, 9600GT Two monitors, 1920x1080 + 1440x900 in one session. Positionng the windows is working fine, only the dimensions are off by that odd number. Does somebody have an idea why?

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• How do I turn on bluetooth on a Dell Latitude E6410?

  - by Rob Stevenson-Leggett

  I have recently acquired a Dell Latitude E6410. It's great but I can't get Bluetooth to work. I have enabled bluetooth for the Wireless Switch in the BIOS. However whenever I try and install the bluetooth driver from the CD I get the message: Activate Bluetooth using the Wireless Switch. There is only a cancel button on this dialog. There is no bluetooth icon on any function key and I have tried switching the what I assume to be the Wireless Switch (the switch which controls wireless internet, on the right side of the laptop) to on and off positions to no avail. Does anyone know what the problem is?

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• Windows 8 will only recognize the Blu-Ray drive, if the Windows 8 disc is present at boot time

  - by aceinthehole

  If I have the install disc in the Blu-Ray ROM drive at boot time and subsequently remove the disc and replace it with Blu-Ray media, everything functions as I’d expect. However, if I have no media present, or another disc in the drive at boot time, then Windows 8 does not seem to recognize that the Blu-Ray player is even present in the computer. It is not present in My Computer, the Device Manager does not show the player, and scanning for new hardware yields nothing. It seems that the driver is installed and working as expected, but what is it about having the Windows 8 install disc in the drive or not that would cause this kind of behavior?

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• Network Sharing Issues

  - by Mark Kramer

  I have two computers I want to have on a network share together (so the laptop can print through the desktop's printer). These are both connected to the same router. (One wired and one wireless) And they both have the same workgroup name. However, when I type "net view" in the command prompt, the only computer that shows up is the computer I type the command into. How do I get these computers to be shared with each other? Update: The tower is running Windows XP, the Laptop is running Windows 7. I have disabled the Firewall on both until I get this set up. Update 2: Typing the command net view on my desktop is acting very strangely. Noe sometimes it only shows itself on the list of computers, sometimes it shows itself and the laptop and sometimes it doesn't work at all and displays system error 6118. I typed net view into the command prompt on the Windows 7 laptop and both computers showed up, so I went to connect to the desktop from the laptop and it said the dekptop could not be found, even though it is showing up int he list of shared computers. Here are supporting pictures (these are coming from the laptop)

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• How To Cancel Pending Windows 7 Updates

  - by Itai

  How To Cancel Pending Windows 7 Updates? The key is pending. The shutdown button has the windows update symbol meaning that there are updates that were selected to be installed which were download and will be installed upon shutdown. The only thing is that my machine will no longer boot if I let it install those updates! They are incompatible with a driver needed in the system and I did not found out until too late. The system admin used a recovery disk to get back to the previous restore point, only the updates are now pending, so I need to cancel those before the machine shutdowns next.

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• Windows 8.1 & manual removal of "Sentinel Runtime Drivers"

  - by uos??

  I'm trying to install Windows 8.1 (basic upgrade from Windows 8). It is complaining of Sentinel Runtime Drivers incompatibility. I've looked for it in my Programs & Features list, but it's not there by that name nor SafeNet (as related by google search) nor do I see any obvious candidates for it having been bundled with another listed application. I tried the "Sentinel Runtime Driver Cleanup" program from the SafeNet website. It ran but was ineffective, even after a reboot. Do you recognize this "Sentinel Runtime Drivers"? I ran MalwareBytes too, just in case, but it found nothing.

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• wifi connection turns off oll the time

  - by er-v

  Hello! I realy need help with one strange problem. I have a wifi network in my appartment with wireless N home router Trendnet tew-652BRP. Everething work fine for three of my laptops, but I have one PC with D-Link DWA-140 adapter. It looses connection 2-3 times in 5 minutes. There is following messages in my system log when it does so: The browser has forced an election on network \Device\NetBT_Tcpip_{9537A5C1-3B43-4C56-B94C-CE69A257C3AD} because a master browser was stopped. The TCP/IP NetBIOS Helper service was successfully sent a stop control. The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)] Comment: None The TCP/IP NetBIOS Helper service entered the stopped state. in order of appearence. How can I stop it? I have the latest driver installed.

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• Network Block Device (NBD) clients for Windows or similar solutions

  - by przemoc

  Are there any NBD clients for Windows? Strangely, I cannot find any, or I am searching for them in a wrong way. Such client should be possibly a driver with front-end tool (may be a command-line one) allowing to create virtual drives and associate them with given hosts (or simply localhost) and ports where NBD servers are listening. From user perspective virtual drive should be close to what physical drive is, so it should be accessible as something like \\.\PhysicalDriveX (maybe \\.\VirtualDriveX?), be visible in Disk Management (diskmgmt.msc) and mountvol tools at least. (The only thing I found remotely close to NBD on Windows is ImDisk's proxy mode and companion tool devio, but AFAIK ImDisk only works at partition level (so no virtual drive) and devio uses different protocol.) Secondary question is: Are there any (preferably simple) Windows-specific solutions allowing creation of virtual drive delegating read/write request to user-space via some explicit way (like via TCP, IPC, DLL implementing given API, etc.)?

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• Windows 7 - Wireless connection before login possible?

  - by EJ

  Is there a way for Windows 7 to connect to a wireless network before a user has logged in? I have found no good answers to this question elsewhere. Some say it should already be happening if I am using Windows' connection management (WLAN AutoConnect, formerly WirelessZero), but I am using that, and it is not. I can sit at the login screen for as long as you please and it will not connect (watching the router from a separate PC), moments after I login it will connect. Others have said that you need to use the manufacturer's connection management (not Windows'), and they can sometimes have the option for prelogin/prelogon connections, but I am using generic drivers. The device is a Netgear/Cisco WMP300N, with a Broadcom chipset. Netgear/Cisco and Broadcom all claim to not have drivers for Win7, but Win7 apparently comes with a functional driver.

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• How could I embed formatted XML source in WORD documents?

  - by eckes

  I'm writing a documentation with WORD that contains XML source code (whole files) as examples. The way I'm embedding the currently XML is quite cumbersome and doesn't seem to me as really maintainable: I'm finishing the editing of the document in WORD and create a PDF from it using Acrobat next, I open my XML files (2x input files, 2x generated output files) with IE and print them with the PDF printer supplied by Acrobat now, I open up Acrobat Pro and attach the four XML-PDF files to my original document The problem with that work flow for me is that it involves too much manual labor in order to get the documentation done. What I've tried up to now is not really satisfying for me: converting each XML to PDF and appending them like described above opening the XML files with SCiTE, copy as RTF and paste into Word playing around with the LaTeX packages minted, pygments and listings (I could write the docs with LaTeX too) but found some unsolvable problems in each of these packages I'm searching for a way that produces my documentation more automatic. For example embedding the XML files including formatting of IE (which I find quite readable). The files should be included by reference so that I don't have to paste the XML sources manually every time the XML changes.

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• How to play audio through a bluetooth headset in Windows 7.

  - by palehorse

  I recently did an in-place upgrade from Vista to Windows 7 RTM. For the most part, things have went brilliantly. The only issue I've been facing is regarding my bluetooth headset, a Dell BH200. The laptop is an Inspiron 1720. I can get Windows 7 to pair with the headset, and even get the bluetooth settings to show that there is stereo audio available. The problem is that the bluetooth headset never shows up in my sound output devices list. I've uninstalled and reinstalled the bluetooth drivers from Dell, tried turning on/off all of the features of the headset, removing the bluetooth driver and letting windows redetect and install but nothing has worked so far. I guess I should mention that the headset worked fine in Vista. Anyone have any ideas?

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• Why does Hyper-V and Windows Backup crash (BSOD) after successfull backup?

  - by Payson Welch

  Hello I am running Server 2008 R2 with a handful of Hyper-V guest nodes. If Windows backup runs without any of the Hyper-V nodes running, the server is fine. If Hyper-V runs a backup while the Hyper-V nodes are running, it is fine until a few minutes after the backup completes, and then it BSODs. The storage location for the backup is iSCSI - I am wondering if anyone has any input on what might be causing this? I don't have the Hyper-V nodes setup on a vlan and there is only one NIC on the server. Is it possible this is a networking / driver issue, and if so how would I reconfigure the networking to fix this?

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• How can I ensure my Samsung Series 7 is actually using the Radeon switchable graphics?

  - by patricksweeney

  I have a Samsung Series 7 with the Radeon 6750M switchable graphics. The ATI software lets you force programs to use the dedicated card. However, I'm not convinced it is actually ever using it, as the frame rates on some non-taxing games (Portal, TF2) are merely OK. To make matters worse, it looks like the ATI Catalyst Control has vanished from my laptop. To make it even worse, you can't download the driver and ATI CCC from ATI's site, you need to download it from Samsung, and the ZIP they provide is corrupted. How can I ensure my Samsung Series 7 is actually using the Radeon switchable graphics?

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• Can I change from BIOS IDE mode to AHCI mode at any time?

  - by Software Monkey

  Currently my Windows 7 computer is crashing during startup, after loading the AMD achix64s.sys driver, if I enable BIOS AHCI mode for the disks. It boots fine with IDE mode. Since I need my computer working, I am wondering if I can just use IDE mode for now, and later change to AHCI mode, when I figure out what is wrong. Background: I was running RAID mode, which needed additional drivers to install/boot Windows. But the MoBo RAID is flaky so I'm trying to switch to using a Windows mirrored volume instead - for that I expected to use AHCI mode.

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• Bad HD video deinterlacing processing

  - by Guy Fawkes

  I have Ubuntu 12.04 32-bit with Unity. My system configuration is: CPU: Core 2 Quad Q6600 (2.4 GHz) RAM: 8192 Mb DDR2 Kingston Video: Palit GeForce GTX 260 216 SP, and my screen resolution is 1680x1050. I also have Window 7 Ulitimate installed, and I can see the same files in Media Player Classic without any horizontal lines. I've installed vdpau driver, NVIDIA drivers 304.51, and MPlayer 2 (within SMPlayer). I've disabled "Sync to VBlank" option in CCSM (because in other way, by default, MPlayer process use about 50-60 percents of my processor load), tried to swich between different deinterlace options in SMPlayer, used "-vc ffh264vdpau,ffmpeg12vdpau" (without quotes) parameters for MPlayer, switched to "Ubuntu 2D", but, finally, have no results. Any suggestions? How must I to set up MPlayer?

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• Clonezilla , NLite and PCs with different hardware specs

  - by r2b2

  I used Clonezilla to create and restore images from a master computer to other workstations with the same specs. But the problem now is there are new computers whose hardware specs are different than the ones I maintained (mostly the videocard is different). Is it possible to create a customize Windows XP installer using Nlite and integrate all potential videocard and motherboard drivers ? If I then used this NLite ISO to install to a master computer which i will later clone and restore the image to other workstations, will windows xp still pick up the correct driver set? During XP installation, does the installer transfers all the drivers to the computer's harddisk? Thanks! Ryan

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