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• What's the vbs code to schedule a task every time Windows starts up?

  - by Wing C. Chen

  I would like to know how to write up the vbs code to schedule a windows task to start a .exe program every time the Windows starts up. I found the following code online: strComputer = "." Set objWMIService = GetObject("winmgmts:" _ & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2") Set objNewJob = objWMIService.Get("Win32_ScheduledJob") errJobCreated = objNewJob.Create _ ("Notepad.exe", "********123000.000000-420", _ True , 1 OR 4 OR 16, , , JobID) Wscript.Echo errJobCreated But it only tells me how to schedule the task every on some specific days and hours. I thought of creating a windows service. However the following is the story why I must look for an alternative to it. I created a windows service with RunAsService for my java program wrapped with Janel. The Service worked fine when I first installed and started it. However, after restarting my windows xp, a dialog window poped out saying that my janel generated .exe file has crashed, with my RunAsService service kept on going. The service worked fine when I terminated the service and restarted it again manually. Nevertheless, the same crash happens over and over again every time I restart my Windows.

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• Javamail doesn't send a mail

  - by Jose Hdez

  I am developing a Java application and I am using Javamail to send a mail. My code is the following: Properties props = new Properties(); props.put("mail.smtp.host", "diana.cartif.es"); props.put("mail.smtp.socketFactory.port", "465"); props.put("mail.smtp.socketFactory.class","javax.net.ssl.SSLSocketFactory"); props.put("mail.smtp.auth", "true"); props.put("mail.smtp.port", "465"); Session session = Session.getDefaultInstance(props, new javax.mail.Authenticator() { protected PasswordAuthentication getPasswordAuthentication() { return new PasswordAuthentication("alerts","pass"); } }); Message message = new MimeMessage(session); message.setFrom(new InternetAddress("[email protected]")); message.setRecipients(Message.RecipientType.TO,InternetAddress.parse("[email protected]")); message.setSubject("Testing Subject"); message.setText("Dear Mail Crawler," +"\n\n No spam to my email, please!"); Transport.send(message); However when I execute this code it throws an Exception: javax.mail.MessagingException: Could not connect to SMTP host: diana.cartif.es, port: 465, response: -1 at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1960) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:642) at javax.mail.Service.connect(Service.java:317) at javax.mail.Service.connect(Service.java:176) at javax.mail.Service.connect(Service.java:125) at javax.mail.Transport.send0(Transport.java:194) at javax.mail.Transport.send(Transport.java:124) at com.cartif.data.MainConnection.getFTPConnection(MainConnection.java:106) at com.cartif.main.Main.connectToServer(Main.java:72) at com.cartif.main.Main.main(Main.java:60) Data to connect is right because I checked it in my Mail Server. Could someone help me please? Thanks!

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• WCF cross-domain policy security error

  - by George2

  Hello everyone, I am using VSTS 2008 + C# + WCF + .Net 3.5 + Silverlight 3.0. I host Silverlight control in an html page and debug it from VSTS 2008 (press F5, then run in VSTS 2008 built-in ASP.Net development web server), then call another WCF service (hosted in another machine running IIS 7.0 + Vista). The WCF service is very simple, just return a constant string to client. When invoking the WCF service from Silverlight, I got the following error message, An error occurred while trying to make a request to URI 'https://LabTest/Test.svc'. This could be due to attempting to access a service in a cross-domain way without a proper cross-domain policy in place, or a policy that is unsuitable for SOAP services. You may need to contact the owner of the service to publish a cross-domain policy file and to ensure it allows SOAP-related HTTP headers to be sent. This error may also be caused by using internal types in the web service proxy without using the InternalsVisibleToAttribute attribute. Please see the inner exception for more details. Here is the clientaccesspolicy.xml file, anything wrong? <?xml version="1.0" encoding="utf-8" ?> <access-policy> <cross-domain-access> <policy> <allow-from http-request-headers="*"> <domain uri="*"> </domain> </allow-from> <grant-to> <resource path="/" include-subpaths="true"></resource> </grant-to> </policy> </cross-domain-access> </access-policy> thanks in advance, George

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• Perl Tk closing windows

  - by guy ergas

  in my perl tk script i have opened 2 windows and after a spacific button click i want to close one of them. how can i do it? code example: main: $main = new MainWindow; $sidebar = $main-Frame(-relief = "raised", -borderwidth = 2) -pack (-side="left" , -anchor = "nw", -fill = "y"); $Button1 = $sidebar - Button (-text="Open\nNetlist", -command= \&GUI_OPEN_NETLIST) -pack(-fill="x"); MainLoop; sub GUI_OPEN_NETLIST { $component_dialog = new MainWindow; $Button = $component_dialog - Button (-text="Open\nNetlist", -command= close new window) -pack(-fill="x"); MainLoop; }

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• Preventing a heavy process from sinking in the swap file

  - by eran

  Our service tends to fall asleep during the nights on our client's server, and then have a hard time waking up. What seems to happen is that the process heap, which is sometimes several hundreds of MB, is moved to the swap file. This happens at night, when our service is not used, and others are scheduled to run (DB backups, AV scans etc). When this happens, after a few hours of inactivity the first call to the service takes up to a few minutes (consequent calls take seconds). I'm quite certain it's an issue of virtual memory management, and I really hate the idea of forcing the OS to keep our service in the physical memory. I know doing that will hurt other processes on the server, and decrease the overall server throughput. Having that said, our clients just want our app to be responsive. They don't care if nightly jobs take longer. I vaguely remember there's a way to force Windows to keep pages on the physical memory, but I really hate that idea. I'm leaning more towards some internal or external watchdog that will initiate higher-level functionalities (there is already some internal scheduler that does very little, and makes no difference). If there were a 3rd party tool that provided that kind of service is would have been just as good. I'd love to hear any comments, recommendations and common solutions to this kind of problem. The service is written in VC2005 and runs on Windows servers.

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• Axis2 SOAP Envelope Header Information

  - by BigZig

  I'm consuming a web service that places an authentication token in the SOAP envelope header. It appears (through looking at the samples that came with the WS WSDL) that if the stub is generated in .NET, this header information is exposed through a member variable in the stub class. However, when I generate my Axis2 java stub using WSDL2Java it doesn't appear to be exposed anywhere. What is the correct way to extract this information from the SOAP envelope header? WSDL: http://www.vbar.com/zangelo/SecurityService.wsdl C# Sample: using System; using SignInSample.Security; // web service using SignInSample.Document; // web service namespace SignInSample { class SignInSampleClass { [STAThread] static void Main(string[] args) { // login to the Vault and set up the document service SecurityService secSvc = new SecurityService(); secSvc.Url = "http://localhost/AutodeskDM/Services/SecurityService.asmx"; secSvc.SecurityHeaderValue = new SignInSample.Security.SecurityHeader(); secSvc.SignIn("Administrator", "", "Vault"); DocumentServiceWse docSvc = new DocumentServiceWse(); docSvc.Url = "http://localhost/AutodeskDM/Services/DocumentService.asmx"; docSvc.SecurityHeaderValue = new SignInSample.Document.SecurityHeader(); docSvc.SecurityHeaderValue.Ticket = secSvc.SecurityHeaderValue.Ticket; docSvc.SecurityHeaderValue.UserId = secSvc.SecurityHeaderValue.UserId; } } } The sample illustrates what I'd like to do. Notice how the secSvc instance has a SecurityHeaderValue member variable that is populated after a successful secSvc.SignIn() invocation. Here's some relevant API documentation regarding the SignIn method: Although there is no return value, a successful sign in will populate the SecurityHeaderValue of the security service. The SecurityHeaderValue information is then used for other web service calls.

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• Creating sublines on Joomla menu items

  - by ploughansen

  In my toplevel menu items, I would like to make a subline for each item. I don't think it's possible to do by default, byt YooTheme has done it in many of their templates. The menu output look like this <div class="moduletable_menu"> <ul id="mainmenu" class="menu"> <li class="active item1" id="current"> <a href="URL_HIDDEN"> <span>Services</span> </a> </li> </ul> This basically outputs a one line menu item like so: Services What I would like to do is have a menu item like this: Services Service x, Service y, Service z For reference, have a look at the main menu on the YooTheme demo page. The way YooTheme does this, is using two pipes (||) as a linebreak, so in the Joomla backend you type "Services||Service x, Service y, Service z" as the menu title, and then there must be some fancy javascript that breaks this title into two spans, ready to be styled using css. Does anyone know of an easy way to code this? Please note that I am looking to build this feature into a custom template (ie. non-yootheme). Also note that I am not using MooTools, but Jquery instead.

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• HTML input not working correctly with AJAX update panels used else where on page

  - by Sean P

  I have some update panels on my page that do some asyncpostbacks to keep some dropdownlists correctly populated. My problem is that on my page i have an HTML input that is handling some file uploads. With the AJAX on the page with asyncpostbacks, and while i step through my code behind, the files arent being uploaded. Using a postbacktrigger (non-async) is not possible because of my layout. Here is my code: <div id="divFileInputs" runat="server"> <input id="file1" name="fileInput" type="file" runat="server" size="50" style="width: 50em" onfocus="AddFileInput()" class="textbox" /></div> <select id="selectFileList" name="ListBox1" size="5" style="width: 50em; text-align: left;" class="textbox" /> <input id="RemoveAttachmentButton" type="button" value="Remove" onclick="RemoveFileInput()" class="removebutton " /> </div> Here is my code behind: Protected Sub CopyAttachments(ByVal issueId As String) Dim files As HttpFileCollection = Request.Files Dim myStream As System.IO.Stream Dim service As New SubmitService.Service For i As Integer = 0 To files.Count - 1 Dim postedFile As HttpPostedFile = files(i) Dim fileNameWithoutPath As String = System.IO.Path.GetFileName(postedFile.FileName) If fileNameWithoutPath.Length > 0 And issueId.Length > 0 Then Dim fileLength As Integer = postedFile.ContentLength Dim fileContents(fileLength) As Byte ' Read the file into the byte array. Send it to the web service. myStream = postedFile.InputStream myStream.Read(fileContents, 0, fileLength) service.ClearQuestAttachToIssue(issueId, fileNameWithoutPath, fileContents) End If Next service = Nothing End Sub When I put a breakpoint in at the declaration of service and then check the value of "files", the count is 0. I am expecting it to be 2 when i have one file uploaded. Anyone know how to fix this?

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• Free object/widget in GTK?

  - by wag2639

  I've got a pack box in my GTK application and I'm replacing it every once in a while with a completely new entry (at least for now cause I'm in a hurry). Since I'm replacing it with a new instance, do I need to explicitly free from memory the old pack box contents or is there some garbage collection in GTK? If I do need to explicitly need to free the object, is there a command that will recursively go to all objects in that tree (like will it clear my button in a box container inside my main pack box)? I'm using C/GTK-2.0 (gcc v4.4.3 and GTK 2.20.0).

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• Enterprise Platform in Python, Design Advice

  - by Jason Miesionczek

  I am starting the design of a somewhat large enterprise platform in Python, and was wondering if you guys can give me some advice as to how to organize the various components and which packages would help achieve the goals of scalability, maintainability, and reliability. The system is basically a service that collects data from various outside sources, with each outside source having its own separate application. These applications would poll a central database and get any requests that have been submitted to perform on the external source. There will be a main website and REST/SOAP API that should also have access to the central data service. My initial thought was to use Django for the web site, web service and data access layer (using its built-in ORM), and then the outside source applications can use the web service(s) to get the information they need to process the request and save the results. Using this method would allow me to have multiple instances of the service applications running on the same or different machines to balance out the load. Are there more elegant means of accomplishing this? i've heard of messaging systems such as MQ, would something like that be beneficial in this scenario? My other thought was to use a completely separate data service not based on Django, and use some kind of remoting or remote objects (in they exist in Python) to interact with the data model. The downside here would be with the website which would become much slower if it had to push all of its data requests through a second layer. I would love to hear what other developers have come up with to achieve these goals in the most flexible way possible.

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• Can I use notepad++ exe in my application ?

  - by Harikrishna

  I am parsing html file with the help of the html agility pack to extract the table data from the html file. But there is some html files where there is no ending tags which is optional or there is no starting tag which is also optional.So html agility pack does not parse that html page properly.If I open the content of that html file in the notepad++ then with the option TestFX-->TestFX HTML Tidy-->TiDy clean document and make the content tidy like this. And now this file If I parse with the html agility pack then it parse it properly. Making html page tidy with notepad++ is best option. So I don't know but user can not do this like first he/she makes the page tidy with notepad++ and then go ahead.Then what should I do ?

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• Integrated Security on Reporting Services XML Datasource

  - by Nathan

  Hey all, I am working on setting up my report server to use a web service as an XML datasource. I seem to be having authentication issues between the web service and the report with I choose to use Integrated security. Here's what I have: 1) I have a website w/ an exposed service. This website is configured to run ONLY on Integrated Security. This means that we have all other modes turned off AND Enabled anonymous access turned off under directory security. 2) Within the Web.config of the website, I have the authentication mode set to Windows. 3) I have the report datasource set to being an XML data source. I have the correct URL to the service and have it set to Windows Integrated Security. Since I am making a hop from the Browser to the Reporting Server to the Web Service, I wonder if I am having an issue w/ Kerberos, but I am not sure. When I try to access the service, I get a 401 error. Here are the IIS logs that I am generating: 2011-01-07 14:52:12 W3SVC IP_ADDY POST /URL.asmx - 80 - IP_ADDY - 401 1 0 2011-01-07 14:52:12 W3SVC IP_ADDY POST /URL.asmx - 80 - IP_ADDY - 401 1 5 Has anyone worked out this issue before? Thanks!

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• Any web services with APIs for outsourcing webapp transactional email? [closed]

  - by Tauren

  My webapp needs to send customized messages to members and I'm wondering if there is an inexpensive and easy to use web service that would meet my needs. The types of mail I will be sending include: New account activation email (sent ASAP) Daily status report of user's account (sent anytime) Event reminders (sent at specific time) Specifically, I would like the following features: RESTful API to add an email message into the send queue A way to add a priority to each message (account signup activations should be sent immediately, while a daily status report could be sent anytime each day) They manage the sending of mail and the processing of bounces Possibly, they manage opt-out/opt-in features They offer features such as DKIM, VERP, etc. If their service determines an address is undeliverable (via VERP or other means, a user unsubscribes, etc), they make a RESTful call to my web service to notify me Nice if they had some reporting features, WebBugs, link tracking, etc. What I am NOT looking for is an email marketing service that caters only to sending out copies of the same mail to masses of recipients. I need to send out unique and custom messages to individuals. I had a chat with MailChimp about using their services for sending these types of messages and they said their service does not support customized emails per recipient. Edit: I just discovered a service called JangoSMTP that appears to meet many of my requirements. It provides an API for sending mail, supports DKIM, bounce management, and even feedback loops. Unfortunately, their idea of inexpensive doesn't mesh with mine, as it would cost $180/mo to send a single daily message to my 1000 users.

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• How to add or remove a value inside a table cell on selection / de-selection of checkbox of that row, trying to submit the value via Jquery?

  - by Raul

  Here is the table: <%= form_tag '', :id => "costs" do %> <table class="table table-bordered" id="service_cost"> <% @services.each do |service| %> <tbody> <tr> <td><%= check_box_tag :open_service, {}, false, :class => 'checkable' %></td> <td><%= service.phone %></td> <td><%= service.internet %></td> <td></td> <td></td> <td></td> <td></td> <td></td> <td><%= service.house_keeping %> </td> <td>0.0 </td> <td><%= service.laundry %></td> <td><%= text_field_tag "service_cost", service.total, :class => "input-small" %></td> </tr> <% end %> when the form gets submitted, the javascript gets into action: $("#costs").submit(function(){ formData=$("#costs").serializeArray(); processFormData(formData) return false; }); This ensures form submission on selecting the checkbox: $('.checkable').live('change', function() { $(this).parents('form:first').submit(); }); But, what I am looking for is adding or removing a cell value based on checkbox selection/de-selection and submitting it, kindly suggest a way to do it.

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• Running an application from an USB device...

  - by Workshop Alex

  I'm working on a proof-of-concept application, containing a WCF service with console host and client, both on a single USB device. On the same device I will also have the client application which will connect to this service. The service uses the entity framework to connect to the database, which in this POC will just return a list of names. If it works, it will be used for a larger project. Creating the client and service was easy and this works well from USB. But getting the service to connect to the database isn't. I've found this site, suggesting that I should modify machine.config but that stops the XCopy deployment. This project cannot change any setting of the PC, so this suggestion is bad. I cannot create a deployment setup either. The whole thing just needs to run from USB disk. So, how do I get it to run? (The service just selects a list of names from the database, which it returns to the client. If this POC works, it will do far more complex things!)

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• E: Sub-process /usr/bin/dpkg returned an error code (1) seems to be choking on kde-runtime-data version issue

  - by BMT

  12.04 LTS, on a dell mini 10. Install stable until about a week ago. Updated about 1x a week, sometimes more often. Several days ago, I booted up and the system was no longer working correctly. All these symptoms occurred simultaneously: Cannot run (exit on opening, every time): Update manager, software center, ubuntuOne, libreOffice. Vinagre autostarts on boot, no explanation, not set to startup with Ubuntu. Using apt-get to fix install results in the following: maura@pandora:~$ sudo apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following package was automatically installed and is no longer required: libtelepathy-farstream2 Use 'apt-get autoremove' to remove them. The following extra packages will be installed: gwibber gwibber-service kde-runtime-data software-center Suggested packages: gwibber-service-flickr gwibber-service-digg gwibber-service-statusnet gwibber-service-foursquare gwibber-service-friendfeed gwibber-service-pingfm gwibber-service-qaiku unity-lens-gwibber The following packages will be upgraded: gwibber gwibber-service kde-runtime-data software-center 4 upgraded, 0 newly installed, 0 to remove and 39 not upgraded. 20 not fully installed or removed. Need to get 0 B/5,682 kB of archives. After this operation, 177 kB of additional disk space will be used. Do you want to continue [Y/n]? debconf: Perl may be unconfigured (Can't locate Scalar/Util.pm in @INC (@INC contains: /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl .) at /usr/lib/perl/5.14/Hash/Util.pm line 9. BEGIN failed--compilation aborted at /usr/lib/perl/5.14/Hash/Util.pm line 9. Compilation failed in require at /usr/share/perl/5.14/fields.pm line 122. Compilation failed in require at /usr/share/perl5/Debconf/Log.pm line 10. Compilation failed in require at (eval 1) line 4. BEGIN failed--compilation aborted at (eval 1) line 4. ) -- aborting (Reading database ... 242672 files and directories currently installed.) Preparing to replace gwibber 3.4.1-0ubuntu1 (using .../gwibber_3.4.2-0ubuntu1_i386.deb) ... Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging dpkg: warning: subprocess old pre-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging dpkg: error processing /var/cache/apt/archives/gwibber_3.4.2-0ubuntu1_i386.deb (--unpack): subprocess new pre-removal script returned error exit status 1 Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pycompile", line 27, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pycompile", line 27, in <module> import logging ImportError: No module named logging dpkg: error while cleaning up: subprocess installed post-installation script returned error exit status 1 Preparing to replace gwibber-service 3.4.1-0ubuntu1 (using .../gwibber-service_3.4.2-0ubuntu1_all.deb) ... Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging dpkg: warning: subprocess old pre-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging dpkg: error processing /var/cache/apt/archives/gwibber-service_3.4.2-0ubuntu1_all.deb (--unpack): subprocess new pre-removal script returned error exit status 1 Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pycompile", line 27, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pycompile", line 27, in <module> import logging ImportError: No module named logging dpkg: error while cleaning up: subprocess installed post-installation script returned error exit status 1 Preparing to replace kde-runtime-data 4:4.8.3-0ubuntu0.1 (using .../kde-runtime-data_4%3a4.8.4-0ubuntu0.1_all.deb) ... Unpacking replacement kde-runtime-data ... dpkg: error processing /var/cache/apt/archives/kde-runtime-data_4%3a4.8.4-0ubuntu0.1_all.deb (--unpack): trying to overwrite '/usr/share/sounds', which is also in package sound-theme-freedesktop 0.7.pristine-2 dpkg-deb (subprocess): subprocess data was killed by signal (Broken pipe) dpkg-deb: error: subprocess <decompress> returned error exit status 2 Preparing to replace python-crypto 2.4.1-1 (using .../python-crypto_2.4.1-1_i386.deb) ... Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging dpkg: warning: subprocess old pre-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging dpkg: error processing /var/cache/apt/archives/python-crypto_2.4.1-1_i386.deb (--unpack): subprocess new pre-removal script returned error exit status 1 No apport report written because MaxReports is reached already Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pycompile", line 27, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pycompile", line 27, in <module> import logging ImportError: No module named logging dpkg: error while cleaning up: subprocess installed post-installation script returned error exit status 1 Preparing to replace software-center 5.2.2.2 (using .../software-center_5.2.4_all.deb) ... Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging dpkg: warning: subprocess old pre-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging dpkg: error processing /var/cache/apt/archives/software-center_5.2.4_all.deb (--unpack): subprocess new pre-removal script returned error exit status 1 No apport report written because MaxReports is reached already Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pycompile", line 27, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pycompile", line 27, in <module> import logging ImportError: No module named logging dpkg: error while cleaning up: subprocess installed post-installation script returned error exit status 1 Preparing to replace xdiagnose 2.5 (using .../archives/xdiagnose_2.5_all.deb) ... Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging dpkg: warning: subprocess old pre-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pyclean", line 25, in <module> import logging ImportError: No module named logging dpkg: error processing /var/cache/apt/archives/xdiagnose_2.5_all.deb (--unpack): subprocess new pre-removal script returned error exit status 1 No apport report written because MaxReports is reached already Could not find platform dependent libraries <exec_prefix> Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>] Traceback (most recent call last): File "/usr/bin/pycompile", line 27, in <module> import logging ImportError: No module named logging Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 64, in apport_excepthook from apport.fileutils import likely_packaged, get_recent_crashes File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module> from apport.report import Report File "/usr/lib/python2.7/dist-packages/apport/report.py", line 16, in <module> from xml.parsers.expat import ExpatError File "/usr/lib/python2.7/xml/parsers/expat.py", line 4, in <module> from pyexpat import * ImportError: No module named pyexpat Original exception was: Traceback (most recent call last): File "/usr/bin/pycompile", line 27, in <module> import logging ImportError: No module named logging dpkg: error while cleaning up: subprocess installed post-installation script returned error exit status 1 Errors were encountered while processing: /var/cache/apt/archives/gwibber_3.4.2-0ubuntu1_i386.deb /var/cache/apt/archives/gwibber-service_3.4.2-0ubuntu1_all.deb /var/cache/apt/archives/kde-runtime-data_4%3a4.8.4-0ubuntu0.1_all.deb /var/cache/apt/archives/python-crypto_2.4.1-1_i386.deb /var/cache/apt/archives/software-center_5.2.4_all.deb /var/cache/apt/archives/xdiagnose_2.5_all.deb E: Sub-process /usr/bin/dpkg returned an error code (1) maura@pandora:~$ ^C maura@pandora:~$

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• Claims-based Identity Terminology

  - by kaleidoscope

  There are several terms commonly used to describe claims-based identity, and it is important to clearly define these terms. · Identity In terms of Access Control, the term identity will be used to refer to a set of claims made by a trusted issuer about the user. · Claim You can think of a claim as a bit of identity information, such as name, email address, age, and so on. The more claims your service receives, the more you’ll know about the user who is making the request. · Security Token The user delivers a set of claims to your service piggybacked along with his or her request. In a REST Web service, these claims are carried in the Authorization header of the HTTP(S) request. Regardless of how they arrive, claims must somehow be serialized, and this is managed by security tokens. A security token is a serialized set of claims that is signed by the issuing authority. · Issuing Authority & Identity Provider An issuing authority has two main features. The first and most obvious is that it issues security tokens. The second feature is the logic that determines which claims to issue. This is based on the user’s identity, the resource to which the request applies, and possibly other contextual data such as time of day. This type of logic is often referred to as policy[1]. There are many issuing authorities, including Windows Live ID, ADFS, PingFederate from Ping Identity (a product that exposes user identities from the Java world), Facebook Connect, and more. Their job is to validate some credential from the user and issue a token with an identifier for the user's account and  possibly other identity attributes. These types of authorities are called identity providers (sometimes shortened as IdP). It’s ultimately their responsibility to answer the question, “who are you?” and ensure that the user knows his or her password, is in possession of a smart card, knows the PIN code, has a matching retinal scan, and so on. · Security Token Service (STS) A security token service (STS) is a technical term for the Web interface in an issuing authority that allows clients to request and receive a security token according to interoperable protocols that are discussed in the following section. This term comes from the WS-Trust standard, and is often used in the literature to refer to an issuing authority. STS when used from developer point of view indicates the URL to use to request a token from an issuer. For more details please refer to the link http://www.microsoft.com/windowsazure/developers/dotnetservices/ Geeta, G

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• Asp.net session on browser close

  - by budugu

  Note: Cross posted from Vijay Kodali's Blog. Permalink How to capture logoff time when user closes browser? Or How to end user session when browser closed? These are some of the frequently asked questions in asp.net forums. In this post I'll show you how to do this when you're building an ASP.NET web application. Before we start, one fact: There is no full-proof technique to catch the browser close event for 100% of time. The trouble lies in the stateless nature of HTTP. The Web server is out of the picture as soon as it finishes sending the page content to the client. After that, all you can rely on is a client side script. Unfortunately, there is no reliable client side event for browser close. Solution: The first thing you need to do is create the web service. I've added web service and named it AsynchronousSave.asmx.    Make this web service accessible from Script, by setting class qualified with the ScriptServiceAttribute attribute...  Add a method (SaveLogOffTime) marked with [WebMethod] attribute. This method simply accepts UserId as a string variable and writes that value and logoff time to text file. But you can pass as many variables as required. You can then use this information for many purposes. To end user session, you can just call Session.Abandon() in the above web method. To enable web service to be called from page’s client side code, add script manager to page. Here i am adding to SessionTest.aspx page When the user closes the browser, onbeforeunload event fires on the client side. Our final step is adding a java script function to that event, which makes web service calls. The code is simple but effective My Code HTML:( SessionTest.aspx ) C#:( SessionTest.aspx.cs ) That’s’ it. Run the application and after browser close, open the text file to see the log off time. The above code works well in IE 7/8. If you have any questions, leave a comment.

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• Asp.net session on browser close

  - by budugu

  Note: Cross posted from Vijay Kodali's Blog. Permalink How to capture logoff time when user closes browser? Or How to end user session when browser closed? These are some of the frequently asked questions in asp.net forums. In this post I'll show you how to do this when you're building an ASP.NET web application. Before we start, one fact: There is no full-proof technique to catch the browser close event for 100% of time. The trouble lies in the stateless nature of HTTP. The Web server is out of the picture as soon as it finishes sending the page content to the client. After that, all you can rely on is a client side script. Unfortunately, there is no reliable client side event for browser close. Solution: The first thing you need to do is create the web service. I've added web service and named it AsynchronousSave.asmx.    Make this web service accessible from Script, by setting class qualified with the ScriptServiceAttribute attribute...  Add a method (SaveLogOffTime) marked with [WebMethod] attribute. This method simply accepts UserId as a string variable and writes that value and logoff time to text file. But you can pass as many variables as required. You can then use this information for many purposes. To end user session, you can just call Session.Abandon() in the above web method. To enable web service to be called from page’s client side code, add script manager to page. Here i am adding to SessionTest.aspx page When the user closes the browser, onbeforeunload event fires on the client side. Our final step is adding a java script function to that event, which makes web service calls. The code is simple but effective My Code HTML:( SessionTest.aspx ) C#:( SessionTest.aspx.cs ) That’s’ it. Run the application and after browser close, open the text file to see the log off time. The above code works well in IE 7/8. If you have any questions, leave a comment.

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• Sesame update du jour: SL 4, OOB, Azure, and proxy support

  - by Fabrice Marguerie

  I've just published a new version of Sesame Data Browser. Here's what's new this time: Upgraded to Silverlight 4 Can run out-of-browser (OOB), with elevated permissions. This gives you an icon on your desktop and enables new scenarios. Note: The application is unsigned for the moment. Support for Windows Azure authentication Support for SQL Azure authentication If you are behind a proxy that requires authentication, just give Sesame a new try after clicking on "If you are behind a proxy that requires authentication, please click here" An icon and a button for closing connections are now displayed on connection tabsSome less visible improvements Here is the connection view with anonymous access: If you want to access Windows Azure tables as OData, all you have to do is use your table storage endpoint as the URL, and provide your access key: A Windows Azure table storage address looks like this: http://<your account>.table.core.windows.net/ If you want to browse your SQL Azure databases with Sesame, you have to enable OData support for them at https://www.sqlazurelabs.com/ConfigOData.aspx. I won't show how it works because it's already been done in several places over the Web. Here are pointers: OData.org: Got SQL Azure? Then you've got OData OakLeaf Systems: Enabling and Using the OData Protocol with SQL Azure Patrick Verbruggen: Creating an OData feed for your Azure databases Shawn Wildermuth: SQL Azure's OData Support Jack Greenfield: How to Use OData for SQL Azure with AppFabric Access Control You can choose to enable anonymous access or not. When you don't enable anonymous access, you have to provide an Issuer name and a Secret key, and optionally an Security Token Service (STS) endpoint: Excerpt from Jack Greenfield's blog: To enable OData access to the currently selected database, check the box labeled "Enable OData". When OData access is enabled, database user mapping information is displayed at the bottom of the form.Use the drop down list labeled "Anonymous Access User" to select an anonymous access user. If an anonymous access user is selected, then all queries against the database presented without credentials will execute by impersonating that user. You can access the database as the anonymous user by clicking on the link provided at the bottom of the page. If no anonymous access user is selected, then the OData Service will not allow anonymous access to the database.Click the link labeled "Add User" to add a user for authenticated access. In the pop up panel, select the user from the drop down list. Leave the issuer name empty for simple authentication, or provide the name of a trusted Security Token Service (STS) for federated authentication. For example, to federate with another ACS based STS, provide the base URI for the STS endpoint displayed by the Windows Azure AppFabric Portal for the STS.Click the "OK" button to complete the configuration process and dismiss the pop up panel. When one or more authenticated access users are added, the OData Service will impersonate them when appropriate credentials are presented. You can designate as many authenticated access users as you like. The OData Service will decide which one to impersonate for each query by inspecting the credentials presented with the query.Next time I'll give an overview of how Sesame Data Browser is built.In the meantime, happy data browsing!

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• Cloud Computing : publication du volet 3 du Syntec Numérique

  - by Eric Bezille

  Une vision client/fournisseur réunie autour d'une ébauche de cadre contractuel Lors de la Cloud Computing World Expo qui se tenait au CNIT la semaine dernière, j'ai assisté à la présentation du nouveau volet du Syntec numérique sur le Cloud Computing et les "nouveaux modèles" induits : modèles économiques, contrats, relations clients-fournisseurs, organisation de la DSI. L'originalité de ce livre blanc vis à vis de ceux déjà existants dans le domaine est de s'être attaché à regrouper l'ensemble des acteurs clients (au travers du CRIP) et fournisseurs, autour d'un cadre de formalisation contractuel, en s'appuyant sur le modèle e-SCM. Accélération du passage en fournisseur de Services et fin d'une IT en silos ? Si le Cloud Computing permet d'accélérer le passage de l'IT en fournisseur de services (dans la suite d'ITIL v3), il met également en exergue le challenge pour les DSI d'un modèle en rupture nécessitant des compétences transverses permettant de garantir les qualités attendues d'un service de Cloud Computing : déploiement en mode "self-service" à la demande, accès standardisé au travers du réseau,  gestion de groupes de ressources partagées,  service "élastique" : que l'on peut faire croitre ou diminuer rapidement en fonction de la demande mesurable On comprendra bien ici, que le Cloud Computing va bien au delà de la simple virtualisation de serveurs. Comme le décrit fort justement Constantin Gonzales dans son blog ("Three Enterprise Principles for Building Clouds"), l'important réside dans le respect du standard de l'interface d'accès au service. Ensuite, la façon dont il est réalisé (dans le nuage), est de la charge et de la responsabilité du fournisseur. A lui d'optimiser au mieux pour être compétitif, tout en garantissant les niveaux de services attendus. Pour le fournisseur de service, bien entendu, il faut maîtriser cette implémentation qui repose essentiellement sur l'intégration et l'automatisation des couches et composants nécessaires... dans la durée... avec la prise en charge des évolutions de chacun des éléments. Pour le client, il faut toujours s'assurer de la réversibilité de la solution au travers du respect des standards... Point également abordé dans le livre blanc du Syntec, qui rappelle les points d'attention et fait un état des lieux de l'avancement des standards autour du Cloud Computing. En vous souhaitant une bonne lecture...

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• Oracle SOA Security for OUAF Web Services

  - by Anthony Shorten

  With the ability to use Oracle SOA Suite 11g with the Oracle Utilities Application Framework based products, an additional consideration needs to be configured to ensure correct integration. That additional consideration is security. By default, SOA Suite propagates any credentials from the calling application through to the interfacing applications. In most cases, this behavior is not appropriate as the calling application may use different credential stores and also some interfaces are “disconnected” from a calling application (for example, a file based load using the File Adapter). These situations require that the Web Service calls to the Oracle Utilities Application Framework based products have their own valid credentials. To do this the credentials must be attached at design time or at run time to provide the necessary credentials for the call. There are a number of techniques that can be used to do this: At design time, when integrating a Web Service from an Oracle Utilities Application Framework based product you can attach the security policy “oracle/wss_username_token_client_policy” in the composite.xml view. In this view select the Web Service you want to attach the policy to and right click to display the context menu and select “Configure WS Policies” and select the above policy from the list. If you are using SSL then you can use “oracle/wss_username_token_over_ssl_client_policy” instead. At design time, you can also specify the credential key (csf-key) associated with the above policy by selecting the policy and clicking “Edit Config Override Properties”. You name the key appropriately. Everytime the SOA components are deployed the credential configuration is also sent. You can also do this after deployment, or what I call at “runtime”, by specifying the policy and credential key in the Fusion Middleware Control. Refer to the Fusion Middleware Control documentation on how to do this. To complete the configuration you need to add a map and the key specified earlier to the credential store in the Oracle WebLogic instance used for Oracle SOA Suite. From Fusion Middleware Control, you do this by selecting the domain the SOA Suite is installed in a select “Credentials” from the context menu. You now need to add the credentials by adding the map “oracle.wsm.security” (the name is IMPORTANT) and creating a key with the necessary valid credentials. The example below added a key called “mdm.key”. The name I used is for example only. You can name the key anything you like as long as it corresponds to the key you specified in the design time component. Note: I used SYSUSER as an example credentials in the example, in real life you would use another credential as SYSUSER is not appropriate for production use. This key can be reused for other Oracle Utilities Application Framework Web Service integrations or you can use other keys for individual Web Service calls. Once the key is created and the SOA Suite components deployed the transactions should be able to be called as necessary. If you need to change the password for the credentials it can be done using the Fusion Middleware Control functionality.

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• Issues with timed out downloads via TomCat?

  - by Ira Baxter

  We get, in our opinion, a lot of failed download attempts and want to understand why. We offer downloads via an email link (typical): http://www.semanticdesigns.com/deliverEval/<productname> This is processed by Tomcat on Linux via a jsp file, with the following code: response.addHeader( "Content-Disposition", "attachment; filename=" + fileTail ); response.addHeader( "Content-Type", "application/x-msdos-program" ); byte[] buf = new byte[8192]; int read; try { java.io.FileInputStream input = new java.io.FileInputStream( filename ); java.io.OutputStream o = response.getOutputStream(); while( ( read = input.read( buf, 0, 8192 ) ) != -1 ){ o.write( buf, 0, read ); } o.flush(); } catch( Exception e ){ util.fatalError( request.getRequestURI(), "Error sending file '" + filename + "' to client", e ); throw e; } We get a lot of reported errors (about 50% error rate): URI --- /deliverEval/download.jsp Code Message: Error sending file '/home/sd/ShippingMasters/DMS/Domains/C/GCC3/Tools/TestCoverage/SD_C~GCC3_TestCoverage.1.6.12.exe' to client Stack Trace ----------- null at org.apache.coyote.tomcat5.OutputBuffer.realWriteBytes(byte[], int, int) (Unknown Source) at org.apache.tomcat.util.buf.ByteChunk.append(byte[], int, int) (Unknown Source) at org.apache.coyote.tomcat5.OutputBuffer.writeBytes(byte[], int, int) (Unknown Source) at org.apache.coyote.tomcat5.OutputBuffer.write(byte[], int, int) (Unknown Source) at org.apache.coyote.tomcat5.CoyoteOutputStream.write(byte[], int, int) (Unknown Source) at org.apache.jsp.deliverEval.download_jsp._jspService(javax.servlet.http.HttpServletRequest, javax.servlet.http.HttpServletResponse) (Unknown Source) at org.apache.jasper.runtime.HttpJspBase.service(javax.servlet.http.HttpServletRequest, javax.servlet.http.HttpServletResponse) (Unknown Source) at javax.servlet.http.HttpServlet.service(javax.servlet.ServletRequest, javax.servlet.ServletResponse) (Unknown Source) at org.apache.jasper.servlet.JspServletWrapper.service(javax.servlet.http.HttpServletRequest, javax.servlet.http.HttpServletResponse, boolean) (Unknown Source) at org.apache.jasper.servlet.JspServlet.serviceJspFile(javax.servlet.http.HttpServletRequest, javax.servlet.http.HttpServletResponse, java.lang.String, java.lang.Throwable, boolean) (Unknown Source) at org.apache.jasper.servlet.JspServlet.service(javax.servlet.http.HttpServletRequest, javax.servlet.http.HttpServletResponse) (Unknown Source) at javax.servlet.http.HttpServlet.service(javax.servlet.ServletRequest, javax.servlet.ServletResponse) (Unknown Source) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(javax.servlet.ServletRequest, javax.servlet.ServletResponse) (Unknown Source) at org.apache.catalina.core.ApplicationFilterChain.doFilter(javax.servlet.ServletRequest, javax.servlet.ServletResponse) (Unknown Source) at org.apache.catalina.core.StandardWrapperValve.invoke(org.apache.catalina.Request, org.apache.catalina.Response, org.apache.catalina.ValveContext) (Unknown Source) We don't understand why this rate should be so high. Is there any way to get more information about the cause of the error? It is useful to know that these are pretty big documents, 3-50 megabytes. They reside on the Linux server so reading them is just a local disk read, and is unlikely to be a contributor to the problem. But sheer size might be an issue for the recipients browser? Is this kind of error rate typical for downloads? My personal experience downloading other's documents suggests no; our internal attempts show this to be very reliable, but we're operating on our internal network for such experiments so we're missing the complexity of the intervening internet.

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• A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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• Do you care about your Oracle System Support experience?

  - by user12244613

  It has been a while since I blogged about Systems Support within Oracle. I want to take this opportunity to raise awareness of how Oracle is communicating out to its systems customers. Previously every item to be communicated was sent independently via an email message however, not all messages appear to be being getting the attention they require. In an effort to ensure Oracle is reaching all of our Sun and Oracle System customers, we have created the Oracle Systems Support Newsletter. This monthly newsletter will have a summary of customer support relevant information for you to use and will cover topics that impact your support experience. For example: 1. Did you know that sending explorer content to email addresses with @sun.com is going away soon? For more information, review the Document 1362484.1 2. Are you an Auto Service Request (ASR) user? If yes, here are the latest changes: · ASR Manager accepts My Oracle Support User Name (email address) and password. [Doc ID 1345484.1] · ASR IP Address for secure file transfer has changed [Doc ID 1338575.1] · ASR No Heartbeat Status - Find out how to resolve [Doc ID 1346328.1] 3. Did you notice we have changed the Service Request options for Hardware and introduced a new problem category called “Automated Diagnosis”? This service streamlines the data you send in and then automatically provides an update of known issues found in your My Oracle Support Service Request. This feature also fast tracks hardware failures by sending parts as soon as the data is analyzed. Have you used this new feature? If yes tell us about it – take the 5minute survey 4. Are you being proactive or are you still ‘fire fighting’ in the reactive mode? If you are being proactive for your Oracle System products you might have used Oracle Sun System Analysis. Did you finding this helpful? Can we improve it? You tell us, take the 5minute survey 5. Are you aware that if you attach files to your Service Request it enables the support engineer to start work straight away? For a summary of products and files review the Newsletter. 6. Are you struggling to find patches or firmware or product downloads? If yes, these types of issues are all addressed in the Newsletter. If this is the type of information you want to know about each month, then take time to read the Newsletter link and bookmark it in My Oracle Support so you can stay informed. Thanks for your time.

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