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• Looking for a help desk ticketing system..

  - by Dan

  Hi guys Im looking for a good help desk ticket solution. It must perform the following actions for it to be useful. It needs to have a single point of contact via email..e.g [email protected] If we recieve a telephone(or an email outside of the system) we need to be able to create a ticket as if had been added via the single point of contact, this needs to be done with ease in order to save time. Certain people within our organisation deal with certain customers, so if the email/ custom input support call as mentioned in bullet 2 is picked up as having a relationship with that certain person in our organisation it needs to be sent to them/put in their queue for them to work on. If a person is out of office or sick any tickets sent to them must be forwarded to somebody else or put into a seperate pool of tickets that anybody can access. Perhaps have an agent that sorts through tickets in the pool and assigns them to anybody who is available, preferably the person with fewest tickets in their queue/list. Once a customer emails and the system logs it they immediately get a response with a ticket number and maybe details of who is dealing with the problem. Any correspondance in relation to a particular ticket is automatically grouped into some sort of message, and not made into a load of separate tickets. I.e system scans incoming email subjects for ticket numbers and assosciates it with exisiting tickets if that number exists. Any help is much appreciated Thanks P.S I have taken a look at OTRS but i'm not feeling it so unless someone can convince me I guess i'm after an alternative.

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• How can I add a wireless router to a wired router?

  - by Tester101

  The Setup: wired D-link (EBR-2310) router connected to my cable modem. Wireless NetGear N300 (WNR2000v3) router connected to a LAN port on the wired router. What I'm trying to do: I'm trying to setup the wireless router to be a separate network, that only accesses the internet through the wired router. What I've done so far. I setup the wireless router's WAN port to get an address from ISP (which should be coming from my wired router running DHCP), and the LAN as a subnet (192.168.1). Wired router's LAN is 192.168.0. The problem: I'm not able to connect to the internet from the wireless router. At one point my wired router showed that it was handing out an IP to the wireless router, but that is not happening anymore. The question: Is what I'm trying to do possible? Am I not thinking about this properly? Do I need to buy a better wired router, with 2 WAN ports? How can I configure these routers to work together?

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• DRBD on a disk with existing file system that takes all the place

  - by Karolis T.

  I'm currently trying to simulate the environment via XEN. I have installed two debian systems with such FS layout: cltest1:/etc# df -h Filesystem Size Used Avail Use% Mounted on /dev/xvda2 6.0G 417M 5.2G 8% / tmpfs 257M 0 257M 0% /lib/init/rw udev 10M 16K 10M 1% /dev tmpfs 257M 4.0K 257M 1% /dev/shm Host cltest2 is identical. Here's my drbd.conf global { minor-count 1; } resource mysql { protocol C; syncer { rate 10M; # 10 Megabytes } on cltest1 { device /dev/drbd0; disk /dev/xvda2; address 192.168.1.186:7789; meta-disk internal; } on cltest2 { device /dev/drbd0; disk /dev/xvda2; address 192.168.1.187:7789; meta-disk internal; } } I have not created filesystem on drbd0 Starting DRBD via init.d script errors out with: Starting DRBD resources: [ d(mysql) /dev/drbd0: Failure: (114) Lower device is already claimed. This usually means it is mounted. [mysql] cmd /sbin/drbdsetup /dev/drbd0 disk /dev/xvda2 /dev/xvda2 internal --set-defaults --create-device failed - continuing! Running: drbdadm create-md mysql gives: cltest1:/etc# drbdadm create-md mysql md_offset 6442446848 al_offset 6442414080 bm_offset 6442217472 Found ext3 filesystem which uses 6291456 kB current configuration leaves usable 6291228 kB Device size would be truncated, which would corrupt data and result in 'access beyond end of device' errors. You need to either * use external meta data (recommended) * shrink that filesystem first * zero out the device (destroy the filesystem) Operation refused. Command 'drbdmeta /dev/drbd0 v08 /dev/xvda2 internal create-md' terminated with exit code 40 drbdadm aborting As I understand, all of my problems are because I don't have unallocated disk space on xvda2. What are my options besides shrinking FS and connecting a separate physical disk? Can't the meta-data be stored on a file in the local filesystem?

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• ClearType setting ignored in Windows Virtual PC with Windows XP Pro

  - by Yadyn

  I have a VM set up through Windows Virtual PC for Windows XP Pro and I have been completely unable to get ClearType to work. I have turned it on in the Display - Appearance - Effects dialog but it seems like it completely ignores this. All text is still without any anti-aliasing. Even setting it to normal smoothing doesn't work. If I disable Integration Features, it seems to work, but then I lose a lot of nice features. What's weirder, is that the Windows XP Mode installed with Windows Virtual PC (this is separate from my XP Pro VM) works with both ClearType and Integration Features just fine. I turned it on the same way and it works like a charm, no problems. I'm running Windows 7 Professional 64-bit as the host OS and have the latest (to my knowledge) Windows Virtual PC installed. The only funny business I can think of is that I've enabled 24-bit color via the Group Policy setting inside each XP virtual machine (both Pro and the stripped down XP mode copy). This is a fairly well-known trick documented all over the web, but here's a typical post about it.

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• Ripping CD Audio simultaneously from 2 drives on one PC via USB or PATA - rip accuracy preserved?

  - by Rob

  I'm considering ripping audio (reading audio) from CDs using 2 drives simultaneously to speed up the process of ripping the CDs - i.e. 2 at a time rather than 1. Are there any issues with achieving maximum rip accuracy? In general I wondered if people have tried this and if the simultaneous streams from both rip activities would overload the host machine and cause packet loss or read retries resulting in a sub-standard CD-DA Audio CD rip? If it just means the rip is slightly slower (but still faster than sequentially doing one rip followed by another) but still of maximum accuracy then that is OK for me. I will be using dbPowerAmp to rip the CDs and converting to FLAC lossless format. Specific examples: There are 2 machines I intend to do it on: A Toshiba NB100 1.6Ghz Atom netbook, 2Gb RAM, running Windows XP Home with 1 external LG DVD/CD burner and external 1 LG Blu-ray burner attached via USB 2.0, ripping to the machine's 5400rpm internal hard drive. This rips from one CD drive very well, more than adequate, it is a nippy, fast little machine for its specification. A Desktop PC running Windows 7 Home Premium with MSI P4M900M2-L/ MS-7255v2.0 motherboard and 1.86Ghz Intel Core 2 Duo E6320, 7200rpm hard drive and 2Gb RAM, with an internal LG PATA DVD/CD burner (master) and a Philips DVD/CD burner (slave) on the same PATA bus (perhaps separate buses would be another option to consider here). Thoughts?

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• Ping: sendmsg: operation not permitted error after installing iptables on Arch GNU/Linux

  - by estol

  Yesterday I got a new computer as my homeserver, a HP Proliant Microserver. Installed Arch Linux on it, with kernel version 3.2.12. After installing iptables (1.4.12.2 - the current version afaik) and changing the net.ipv4.ip_forward key to 1, and enabling forwarding in the iptables configuration file (and rebooting), the system cannot use any of its network itnerfaces. Ping fails with Ping: sendmsg: operation not permitted If I remove iptables completely, networking is okay, but I need to share the Internet connection to the local network. eth0 - wan NIC integrated on the motherboard (no idea of vendor, probably HP). eth1 - lan NIC in a pci-express slot (Intel Gigabit CT Desktop http://www.intel.com/content/www/us/en/network-adapters/gigabit-network-adapters/gigabit-ct-desktop-adapter.html) Since it works without iptables(server can access the internet, and I can login with ssh from the internal network), I assume it has something to do with iptables. I do not have much experience with iptables, so I used these as reference (separate from each other of course...): wiki.archlinux.org/index.php/Simple_stateful_firewall#Setting_up_a_NAT_gateway revsys.com/writings/quicktips/nat.html howtoforge.com/nat_iptables On my previous server, I used the revsys guide to set up nat, worked like a charm. Anyone experienced anything like this before? What am I doing wrong? Thanks, estol

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• Ensuring a repeatable directory ordering in linux

  - by Paul Biggar

  I run a hosted continuous integration company, and we run our customers' code on Linux. Each time we run the code, we run it in a separate virtual machine. A frequent problem that arises is that a customer's tests will sometimes fail because of the directory ordering of their code checked out on the VM. Let me go into more detail. On OSX, the HFS+ file system ensures that directories are always traversed in the same order. Programmers who use OSX assume that if it works on their machine, it must work everywhere. But it often doesn't work on Linux, because linux file systems do not offer ordering guarantees when traversing directories. As an example, consider there are 2 files, a.rb, b.rb. a.rb defines MyObject, and b.rb uses MyObject. If a.rb is loaded first, everything will work. If b.rb is loaded first, it will try to access an undefined variable MyObject, and fail. But worse than this, is that it doesn't always just fail. Because the file system ordering on Linux is not ordered, it will be a different order on different machines. This is worse because sometimes the tests pass, and sometimes they fail. This is the worst possible result. So my question is, is there a way to make file system ordering repeatable. Some flag to ext4 perhaps, that says it will always traverse directories in some order? Or maybe a different file system that has this guarantee?

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• Can I use this power supply + case combination without causing problems?

  - by evan

  I am putting together a computer with a Antec P180 case and a Thermaltake TR2 RX 650 W power supply. The problem is that the Antec P180 case has a separate compartment for the power supply. With an opening for the on/off switch + ac connector to one side, a wall with a small hole for cables to route through on top, a wall on the bottom, and on the other side a fan which pushes air from the hard drive compartment to the power supply compartment. I think the design of the case assumes the power supplies fan is on the side next to the on/off switch, but the fan on the power supply I have is on top, which makes me worry about overheating the power supply. There is about half an inch between the top of the power supply and the wall and the other fan should keep air flowing to push out the air that the power supply pushes upwards. Do you think this setup should work, or should I go get another power supply? Thanks!! PS: This computer will be running an Ubuntu server, so it will always be on, but the rest of the components shouldn't be generating as much heat as they would on say a gaming machine.

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• how to split a very large database on sql server

  - by ken jackson

  I have a 90 GB SQL Server database that I want to make more manageable. It stores stock data from 50+ different stocks from 2009 and 2010, and each stock is a separate table. Some tables have hundreds of millions of rows, and other have just a few million. What I want to do is somehow split the database, so that I don't have a single database file that is 90 GB. What I want is to be able to somehow magically split all the tables so that I can backup the 2009 data once and not have to keep on including it in the backup every time I backup the entire database, however, I would like the 2009 data to be included whenever I do a query. Is partitioning the database the way to go? Will it do the above for me, or will I need some other solution? I research partitioning, but I wasn't sure if that would solve all my problems. I wasn't able to find anything that would tell me whether or not it would migrate prexisting data, or whether it only worked for newly inserted data. Any help or pointers would be much appreciated. Thanks in advance, Ken

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• sorry, the maximum allowed clients from your host (10) are already connected" FTP error

  - by Sejanus

  Hello, I keep getting the "sorry, the maximum allowed clients from your host (10) are already connected" error whenever I try to transfer a large number of files. At first I thought it's a filezilla bug, however I get the same error basically with every FTP client I've tried, including Total Commander under Wine. I do not get that error using Windows. I did try to limit maximum allowed connections for Filezilla, both in server settings and in global settings, it didnt change anything. I did try to switch between passive and active modes (not sure if it's related at all, just last desperate attempt), and it didnt change anything either. When I try to use native ftp client (not sure how is it called, the one in Places - Connect to a server) I get abstract "connection refused" error every time I transfer large number of files. Connection is refused for separate particular files, if I click "Ignore" each time the rest of files are transfered perfectly well, so I assume it's the very same error. Anything I could do? This really drives me mad, transfering large numbers of files is a part of my everyday job... P.S. and this happens with many different FTP servers. Also I dont get this error in Windows. So I assume it's not a server problem. P.P.S. I am aware of similar question here, the answer provided just didn't solve it to me.

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• HTML Redirect issue with Apache2

  - by Vijit Jain

  I am facing an issue with the ProxyPass on my Apache server on Ubuntu. I have configured Apache to deal with Virtual Hosts on my server. There is an application with runs on the server and uses ports 8001 8002. I need to do something like www.example.com/demo/origin to display the contents that I would see when I visit www.example.com:8000. The contents to be displayed are a host of HTML pages. This is the section of the virtual host config that has issues ProxyPass /demo/vader http://www.example.com:8001/ ProxyPassReverse /demo/vader http://www.example:8001/ ProxyPass /demo/skywalker http://www.example.com:8002/ ProxyPassReverse /demo/skywalker http://www.example.com:8002/ Now when I visit example.com/demo/skywalker, I see the first page of port 8002, say the login.html page. The second should have been www.example.com/demo/skywalker/userAction.html, instead the server shows www.example.com:8000/login.html. In the error logs I see something like: [Mon Nov 11 18:01:20 2013] [debug] mod_proxy_http.c(1850): proxy: HTTP: FILE NOT FOUND /htdocs/js/demo.72fbff3c9a97f15a4fff28e19b0de909.min.js I do not have any folder htdocs in the system. This is only an issue while viewing .html pages. Otherwise, no such issue occurs. When I visit localhost:8001 it will show any and all contents without any errors or issues. www.example.com/demo/skywalker displays a separate webpage www.example.com/demo/origin displays a different webpage and www.example.com/demo/vader displays a different webpage. I have also tried to use one more type of combination, <Location /demo/origin/> ProxyPass http://localhost:8000/ ProxyPassReverse http://localhost:8000/ ProxyHTMLURLMap http://localhost:8000/ / </Location> This fails as well. I would greatly appreciate if anyone can help me resolve this issue.

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• sequential SSH command execution not working in Ubuntu/Bash

  - by kumar

  My requirement is I will have a set of commands that needs to be executed in a text file. My Shell script has to read each command, execute and store the results in a separate file. Here is the snippet which does the above requirement. while read command do echo 'Command :' $command >> "$OUTPUT_FILE" redirect_pos=`expr index "$command" '>>'` if [ `expr index "$command" '>>'` != 0 ];then redirect_fn "$redirect_pos" "$command"; else $command state=$? if [ $state != 0 ];then echo "command failed." >> "$OUTPUT_FILE" else echo "executed successfully." >> "$OUTPUT_FILE" fi fi echo >> "$OUTPUT_FILE" done < "$INPUT_FILE" Sample Commands.txt will be like this ... tar -rvf /var/tmp/logs.tar -C /var/tmp/ Commands_log.txt gzip /var/tmp/logs.tar rm -f /var/tmp/list.txt This is working fine for commands which needs to be executed in local machine. But When I am trying to execute the following ssh commands only the 1st command getting executed. Here are the some of the ssh commands added in my text file. ssh uname@hostname1 tar -rvf /var/tmp/logs.tar -C /var/tmp/ Commands_log.txt ssh uname@hostname2 gzip /var/tmp/logs.tar ssh .. etc When I am executing this in cli it is working fine. Could anybody help me in this?

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• Increasing SQL Server / Sage performance with SSD? (Dell PE T410)

  - by Anthony

  I have a client wanting better performance of their Sage (Accpac & CRM) server (v5.5, soon to be v7). It's running on 1 of 2 Hyper-V VMs (Svr2008) on a Dell PE T410 server with 24GB of RAM (1333MHz) & dual quad-core, and both VMs (only their C: drives) are on a single RAID5 array. All clients connect via 1Gb ethernet. The 2nd VM is SBS2008 with 9GB RAM (& all SBS dbs & company data are on a separate RAID5 array), & 3GB RAM for the Svr2008 hypervisor. I've given the Sage/SQL Server VM all the RAM I can (12GB) & SQL Server RAM caching (~8GB, never exceeds ~7.5GB, eg. entire db can now be cached in RAM) and that's helped significantly. Upgrading the Hypervisor to Svr2012 is an obvious step, but probably not a dramatic improvement? What about an SSD for this Sage/SQL Server VM (VM = 100GB, <10GB for the actual live DB) ? Can SSDs be put into the SAS hot-swap bays? Or will I have to use the mobo SATA(3Gbps?) ports, or PCI-E SSD card? Should SSDs be RAIDed for this situation? Or is SSD's higher reliability offsetting the need for RAID1/5/10? (I have nightly full disk backups) New territory for me, would appreciate some feedback. Thanks, Anthony.

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• Weird Apache Crash (with Dump) zend_hash_find (), libphp5.so

  - by Jacob84

  To be honest I don't have experience working with Apache. I'm just putting the best of my intentions on solving this and don't know if I'm making it right. So any help will be greatly appreciated. We have a php page wich is throwing the following message in the browser: Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data. The logs from /var/log/httpd doesn't seem to help because It seems that the Apache is unable to write any information. So the exception or error is preventing the writing (maybe ocurring in some stage of the process that makes impossible to log?). I've read about the procedure to make dumps of the apache, and here we have the content: Reading symbols from /lib64/libgpg-error.so.0...(no debugging symbols found)...done. Loaded symbols for /lib64/libgpg-error.so.0 Reading symbols from /usr/lib64/php/modules/zip.so...(no debugging symbols found)...done. Loaded symbols for /usr/lib64/php/modules/zip.so Core was generated by `/usr/sbin/httpd'. Program terminated with signal 11, Segmentation fault. 0 0x00007fb828fff712 in zend_hash_find () from /etc/httpd/modules/libphp5.so Missing separate debuginfos, use: debuginfo-install httpd-2.2.15-15.el6.centos.1.x86_64 I've been looking in the PHP files and I haven't found any direct call to zend_hash_find (wich seems to be causing the error). I've been looking at Google but found nothing related. Can somebody please help? Is there any step that I need to accomplish to know more? Thanks a lot, as always!

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• What do I need in order to extract and combine text files from multiple ZIP files, via command line?

  - by Iszi

  I've got an interesting scripting challenge in front of me. I'm fairly certain there's a way to do it, but I feel like I'm probably lacking some particular tools and/or functional knowledge. There's some fifty-plus ZIP files that each contain, among other things, text files that need to be merged with one another. The structure is something like this: C:\Reports\FirstJob-1.zip |-MyName |-FirstJob |-1 |-[Some other folders] |-TXTReports |-English |-[Some other files] |-Report.txt C:\Reports\FirstJob-2.zip |-MyName |-FirstJob |-1 |-[Some other folders] |-TXTReports |-English |-[Some other files] |-Report.txt C:\Reports\SecondJob-1.zip |-MyName |-SecondJob |-1 |-[Some other folders] |-TXTReports |-English |-[Some other files] |-Report.txt If I had all the Report.txt files in one regular folder, and uniquely named, I could probably just write a FOR statement that targets *.txt and runs something like type filename.txt >> Consolidated.txt on each. However, these all have the same file name and are embedded deep within separate ZIP files. The potentially useful tools I currently have at my disposal are Windows XP Professional SP3, PowerShell, and WinZip. I'd rather not download or install anything else, but I do understand that third-party tools (or additional tools from Microsoft or WinZip) may be necessary. Whatever tools I use should run natively in Windows. I really don't want to have to mess with Cygwin or other emulators on this system. At the very least, I need a tool that will allow me to analyze and manipulate ZIP files from the command line. Also, are there any other particular complications to this that I've not yet thought of?

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• How to improve Windows Server 2008 R2 to handle many connections?

  - by invisal

  It has been a few days so far that I am trying to figure how to solve this problem. First of all, I am running a website with an average daily page view of 350,000. Previously, all ads management (tracking click and impression that each ads has served) and content were served in a single server with the following spec: Server 1 OS: Windows 2008 R2 64-Bit CPU: Intel® Core™ i5 - 4 cores RAM: 8 GB Storage: 2 x 1 TB hard drives Bandwidth: 10 TB per month To improve our website speed, I decided to separate the ads management script to another dedicated server because we have more than 15 advertisers to 30 advertisers per each page. Server 2 OS: Windows 2008 R2 64-Bit CPU: Intel® Core™ i5 - 4 cores RAM: 4 GB Storage: 2 x 300 GB hard drives Bandwidth: 10 TB per month The Problem The problem is that Server 1 can handle both content and ads system. Now, that I take away the ads system and put it at Server 2. Server 2 can barely serve only ads system. Test First of all, I moved 75% of the ads to Server 2. And then, perform a ping to server: ping -t xxxxx. [I did the ping for 10 minutes and its following similar pattern as below] Reply from xxxxx bytes=32 time=290ms TTL=116 Reply from xxxxx bytes=32 time=289ms TTL=116 Reply from xxxxx bytes=32 time=320ms TTL=116 Reply from xxxxx bytes=32 time=286ms TTL=116 Reply from xxxxx bytes=32 time=286ms TTL=116 Reply from xxxxx bytes=32 time=348ms TTL=116 Reply from xxxxx bytes=32 time=284ms TTL=116 Then, I moved 100% of the ads to Server 2. Then, perform a ping to server again. [I did the ping for 10 minutes and its following similar pattern as below] Reply from xxxxx bytes=32 time=290ms TTL=116 Request timed out Reply from xxxxx bytes=32 time=320ms TTL=116 Reply from xxxxx bytes=32 time=286ms TTL=116 Request timed out Request timed out Reply from xxxxx bytes=32 time=284ms TTL=116 Attempts Increase MaxUserPort and TcpNumConnection Restart the server Increase IIS Max Instances and Instance MaxRequests Server Resource Only 10%-15% of the network connection is used Only 10%-15% of the CPU is used Only 25% of the memory is used

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• Increasing MSSQL/Sage performance with SSD? (Dell PE T410)

  - by Anthony

  I have a client wanting better performance of their Sage (Accpac & CRM) server (v5.5, soon to be v7). It's running on 1 of 2 Hyper-V VMs (Svr2008) on a Dell PE T410 server with 24GB of RAM (1333MHz) & dual quad-core, and both VMs (only their C: drives) are on a single RAID5 array. All clients connect via 1Gb ethernet. The 2nd VM is SBS2008 with 9GB RAM (& all SBS dbs & company data are on a separate RAID5 array), & 3GB RAM for the Svr2008 hypervisor. I've given the Sage/MSSQL VM all the RAM I can (12GB) & SQL RAM caching (~8GB, never exceeds ~7.5GB, eg. entire db can now be cached in RAM) and that's helped significantly. Upgrading the Hypervisor to Svr2012 is an obvious step, but probably not a dramatic improvement? What about an SSD for this Sage/SQL VM (VM = 100GB, <10GB for the actual live DB) ? Can SSDs be put into the SAS hot-swap bays? Or will I have to use the mobo SATA(3Gbps?) ports, or PCI-E SSD card? Should SSDs be RAIDed for this situation? Or is SSD's higher reliability offsetting the need for RAID1/5/10? (I have nightly full disk backups) New territory for me, would appreciate some feedback. Thanks, Anthony.

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• Is On-The-Fly string replacement possible using GreaseMonkey and Firefox

  - by Gary M. Mugford

  I have looked for means to stop Brightcove videos from autostarting in Firefox and have come to the conclusion it isn't possible without external programming via something like Grease Monkey. However, I'm not proficient in javascript let alone GM. So I thought I'd ask here first whether what I want to do is feasible, or whether it's a fool's errand. What I want to accomplish is have a site specific script executed to replace a string value on the run in that site's code. Specifically, what I am looking for is something GM-style that would do this: if site_domain = 'www.SiteWithAutoPlayVideos.com' then replace_all('<param name="autoStart" value="true" />', '<param name="autoStart" value="false" />'); Having looked through Super User for anything GreaseMonkey that might relate, I see notices that the sandbox GM executes scripts in has to remain separate for security reasons. So, I suspect I might be in for disappointment. BUT if it is accomplishable and somebody here can confirm it, then I will do my best to struggle through the learning curve and get this noisome little problem put to rest. Yes, I have tried Flash Block and FlashDisable in order to attack this issue with no avail. Thanks in advance for your time.

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• how to run multiple shell scripts in parallel

  - by tom smith

  I've got a few test scripts, each of which runs a test php app. Each script runs forever. So, cat.sh, dog.sh, and foo.sh, each run a php script, and each shell script runs the php app in a loop, so it runs forever, sleeping after each run. I'm trying to figure out how to run the scripts in parallel, and at the same time, see the output of the php apps in the stdout/term window. I thought, simply doing something like foo.sh > &2 dog.sh > &2 cat.sh > &2 in a shell script would be sufficient, but it's not working. foo.sh, runs foo.php once, and it runs correctly dog.sh, runs dog.php in a never ending loop. it runs as expected cat.sh, runs cat.php in a never ending loop *** this never runs!!! it appears that the shell script never gets to run cat.sh. if i run cat.sh by itself in a separate window/term, it runs as expected... thoughts/comments

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• Computer loses all installed programs and appears to return OS-only state

  - by Jake

  This is a story regarding 3 laptops of different brand and models. On separate occassions, I configured each of these Windows 7 / Vista computers with the necessary configuration and applications (which are supposedly the same actually), e.g. join office domain, same windows updates, microft office etc. These machinese were configure in our office in Singapore, and then they were taken to India for use. Someday in India, when booting up the laptop, all went fine except when it reach the log in screen, it was no longer possible to login with domain credentials. Logging into the laptop local admin account will lead to discover that the machine has returned to "OS-only state". All the configurations and applications were gone. The actual user profiles are still in the C: drive so files can still be retrieved, but under Control Panel Uninstall Programs it is evident that at least the registry is corrupted. The above scenario happen to the first 2 laptops. For the third, the system reports "Operating System Not Found" on boot up. I cannot think of any reason except to suspect a power fluctuation issue. Question is, will a power issue create this behaviour? What else can cause this issue?

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• How to set up IP forwarding on Nexenta (Solaris)?

  - by Gleb

  I am trying to set up IP forwarding on my Nexenta box: root@hdd:~# uname -a SunOS hdd 5.11 NexentaOS_134f i86pc i386 i86pc Solaris The box has 2 network interfaces: root@hdd:~# ifconfig -a lo0: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index 1 inet 127.0.0.1 netmask ff000000 e1000g1: flags=1001100843<UP,BROADCAST,RUNNING,MULTICAST,ROUTER,IPv4,FIXEDMTU> mtu 1500 index 2 inet 192.168.12.2 netmask ffffff00 broadcast 192.168.12.255 ether 68:5:ca:9:51:b8 myri10ge0: flags=1100843<UP,BROADCAST,RUNNING,MULTICAST,ROUTER,IPv4> mtu 9000 index 3 inet 10.10.10.10 netmask ffffff00 broadcast 10.10.10.255 ether 0:60:dd:47:87:2 lo0: flags=2002000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv6,VIRTUAL> mtu 8252 index 1 inet6 ::1/128 192.168.12.0 is my normal LAN with 192.168.12.1 being the firewall/gateway 10.10.10.0 is a separate LAN for iSCSI (with no internet access) I want to set up IP forwarding so that a computer on 10.10.10.0 will be able to access the internet by using 10.10.10.10 as a gateway (I don't need any port forwarding) I have turned on IP forwarding: root@hdd:~# routeadm Configuration Current Current Option Configuration System State --------------------------------------------------------------- IPv4 routing disabled disabled IPv6 routing disabled disabled IPv4 forwarding enabled enabled IPv6 forwarding disabled disabled Routing services "route:default ripng:default" Routing daemons: STATE FMRI disabled svc:/network/routing/rdisc:default disabled svc:/network/routing/route:default disabled svc:/network/routing/legacy-routing:ipv4 disabled svc:/network/routing/legacy-routing:ipv6 disabled svc:/network/routing/ripng:default online svc:/network/routing/ndp:default But when I dry to start ipnat, I get an error: root@hdd:~# ipnat -CF -f /etc/ipf/ipnat.conf ioctl(SIOCGNATS): I/O error Here is the config: root@hdd:~# cat /etc/ipf/ipnat.conf #!/sbin/ipnat -f - # map e1000g1 10.10.10.10/24 -> 192.168.12.2/32 So the question is how to fix this.. Thanks in advance!

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• Joining Samba to Active Directory with local user authentication

  - by Ansel Pol

  I apologise that this is somewhat incoherent, but hopefully someone will be able to make enough sense of this to understand what I'm trying to achieve and provide pointers. I have a machine with two network interfaces connected to two different networks (one of which it's providing several other services for, such as DNS), running two separate instances of Samba, one bound to each interface. One of the instances is just a workgroup-style setup using share-level authentication, which is all working fine. The problem is that I'm looking to join the other instance to an MS Active Directory domain (provided by MS Windows Small Business Server 2003) to enable a subset of the domain users to access the shares from Windows machines on the other network. The users who need access from the domain environment have accounts (whose names are all-lowercase versions of their domain usernames) on the machine running Samba, but I'm not sure about how to map the UIDs and everything I've read concerns authenticating accounts on that machine against either AD or another LDAP server. To clarify: I only want the credentials for AD users accessing the non-workgroup Samba instance to be authenticated against AD, not the accounts on the machine running Samba. I hope this is sufficiently clear. EDIT: In addition to being able to access the Samba shares from AD, I do also need to be able to access a share on the domain from the machine running Samba but would still like everything non-Samba-related to authenticate locally.

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• How to direct reverse proxy requests using wildcard vhosts

  - by HonoredMule

  I'm interested in running a reverse proxy with 2-3 virtual machines behind it. Each internal server will run multiple virtual hosts, and rather than manually configuring each individual vhost on the proxy (a variety of vhosts come and go too often for this to be practical), I would like to use something which can employ pattern matching in a sequential order to find the appropriate back-end server. For example: Server 1: *.dev.mysite.com Server 2: *.stage.mysite.com Server 3: *.mysite.com, dev.mysite.com, stage.mysite.com, mysite.com Server 4: * In the above configuration, task.dev.mysite.com would go to Server 1, dev.mysite.com would go to Server 3, yoursite.stage.mysite.com to Server 2, www.mysite.com to Server 3, and yoursite.com to Server 4. I've looked into using Squid, Varnish, and nginx so far. I have my opinions regarding their respective desirability and general suitability, but it's not readily apparent if any of them can handle dynamic server selection in this manner and not require per-vhost configuration. Apache on the other hand can do this handily and simply, but otherwise (aside from being well-known and familiar) seems very poorly suited to the partly-performance-serving task. Performance isn't actually a major concern yet, but it seems foolish to use Apache if another system will perform far better and can also handle the desired 'hands-free' configuration. But so is frequently having to adjust the gateway for all production services and risk network-wide outage...and so also is setting oneself up for longer downtime later if Apache becomes a too-small bottleneck. Which of these (or other) reverse proxies can do it/would do it best? And maybe I should post this as a separate question, but if Apache is the only practical option, how safe/reliable/predictable is apache-mpm-event in apache2.2 (Ubuntu 12.04.1) particularly for a dedicated reverse proxy? As I understand it the Event MPM was declared "safe" as of 2.4 but it's unclear whether reaching stability in 2.4 has any implications for the older (2.2) versions available in official/stable package channels of various distros.

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• Apple Service Diagnostic application on USB key?

  - by Matt 'Trouble' Esse

  I found the following in a text file, and I would like to use the Apple Service Diagnostic Application from a bootable USB key but I cannot find where to download it or set it up? Also is this free software or does it require a separate licence? It sounds like it would be a useful tool for diagnosing Mac problems. The Apple Service Diagnostic application is designed to run both EFI and Mac OS X tests from an external USB hard drive. Apple Service Diagnostic (EFI) runs low-level tests of the hardware directly and does not require Mac OS X, while Apple Service Diagnostic (OS) uses Mac OS X to run tests. Booting and Using the Apple Service Diagnostic Application - Before using Apple Service Diagnostic, disconnect any Ethernet network, USB, and audio cables. - With the USB hard drive containing ASD 3S123 plugged into a USB port, restart the computer and hold down the option key as the computer boots up into the Startup Manager. To run ASD (EFI) select the "ASD EFI 3S123" drive icon and press return or select it with a mouse click. To run ASD (OS) select the "ASD OS 3S123" drive icon and press return or select it with a mouse click. ASD (EFI) will load in 20-30 seconds; ASD (OS) will load in 2-3 minutes. - After running ASD (OS) or ASD (EFI), press the Restart button to restart the computer back into the normal startup volume, or hold down the option key to get back to the Startup Manager. ASD is no longer delivered as an image to be restored onto a DVD. ASD 3S117 and newer versions requires installation onto an external USB hard drive. For more information, please refer to the document "Installing ASD on a USB hard drive".

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• Confused about the Windows 7 Preinstallation Kit

  - by David Brown

  I build custom PCs and would like to use the Windows 7 Preinstallation Kit to make installation go a little quicker and customize the Windows image. However, since each PC is built to a particular customer's specifications, the hardware will rarely be the same. So, I would like to have a single answer file that will work for everything. I'm not sure if that's possible, however. What I mostly want to do for now is add my support information as well as pre-set anything that I would normally change after each installation completes. I have a Windows 7 Professional Upgrade DVD set (both 32-bit and 64-bit), but no OEM disks. I copied the Install.wim file to my local drive and opened it in the Windows System Image Manager, but it asks me to choose a catalog file specifically for each edition of Windows 7. Will this limit the answer file to whichever edition I choose? I would think choosing Starter would give me the most basic settings, which would apply to all other editions, but I'm not entirely sure of this. I don't intend to install any extra applications or drivers. I merely want to insert an OEM disk, my OPK USB drive, and have it work for whatever edition of Windows 7 I'm installing. If a large number of similarly-configured PCs need to be built, I'll go ahead and create a custom answer file in that case, but for a single machine order, that seems like overkill. In addition, do I need a separate answer file for 32-bit and 64-bit versions of Windows 7? Or will it work for both, even though I copied the Install.wim file from the 32-bit disk? Thanks!

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