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• Issue 15: The Benefits of Oracle Exastack

  - by rituchhibber

       SOLUTIONS FOCUS The Benefits of Oracle Exastack Paul ThompsonDirector, Alliances and Solutions Partner ProgramsOracle EMEA Alliances & Channels RESOURCES -- Oracle PartnerNetwork (OPN) Oracle Exastack Program Oracle Exastack Ready Oracle Exastack Optimized Oracle Exastack Labs and Enablement Resources Oracle Exastack Labs Video Tour SUBSCRIBE FEEDBACK PREVIOUS ISSUES Exastack is a revolutionary programme supporting Oracle independent software vendor partners across the entire Oracle technology stack. Oracle's core strategy is to engineer software and hardware together, and our ISV strategy is the same. At Oracle we design engineered systems that are pre-integrated to reduce the cost and complexity of IT infrastructures while increasing productivity and performance. Oracle innovates and optimises performance at every layer of the stack to simplify business operations, drive down costs and accelerate business innovation. Our engineered systems are optimised to achieve enterprise performance levels that are unmatched in the industry. Faster time to production is achieved by implementing pre-engineered and pre-assembled hardware and software bundles. Our strategy of delivering a single-vendor stack simplifies and reduces costs associated with purchasing, deploying, and supporting IT environments for our customers and partners. In parallel to this core engineered systems strategy, the Oracle Exastack Program enables our Oracle ISV partners to leverage a scalable, integrated infrastructure that delivers their applications tuned, tested and optimised for high-performance. Specifically, the Oracle Exastack Program helps ISVs run their solutions on the Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4 - integrated systems products in which the software and hardware are engineered to work together. These products provide OPN members with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. Ready and Optimized Oracle Partners can now leverage our new Oracle Exastack Program to become Oracle Exastack Ready and Oracle Exastack Optimized. Partners can achieve Oracle Exastack Ready status through their support for Oracle Solaris, Oracle Linux, Oracle VM, Oracle Database, Oracle WebLogic Server, Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. By doing this, partners can demonstrate to their customers that their applications are available on the latest major releases of these products. The Oracle Exastack Ready programme helps customers readily differentiate Oracle partners from lesser software developers, and identify applications that support Oracle engineered systems. Achieving Oracle Exastack Optimized status demonstrates that an OPN member has proven itself against goals for performance and scalability on Oracle integrated systems. This status enables end customers to readily identify Oracle partners that have tested and tuned their solutions for optimum performance on an Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. These ISVs can display the Oracle Exadata Optimized, Oracle Exalogic Optimized or Oracle SPARC SuperCluster Optimized logos on websites and on all their collateral to show that they have tested and tuned their application for optimum performance. Deliver higher value to customers Oracle's investment in engineered systems enables ISV partners to deliver higher value to customer business processes. New innovations are enabled through extreme performance unachievable through traditional best-of-breed multi-vendor server/software approaches. Core product requirements can be launched faster, enabling ISVs to focus research and development investment on core competencies in order to bring value to market as quickly as possible. Through Exastack, partners no longer have to worry about the underlying product stack, which allows greater focus on the development of intellectual property above the stack. Partners are not burdened by platform issues and can concentrate simply on furthering their applications. The advantage to end customers is that partners can focus all efforts on business functionality, rather than bullet-proofing underlying technologies, and so will inevitably deliver application updates faster. Exastack provides ISVs with a number of flexible deployment options, such as on-premise or Cloud, while maintaining one single code base for applications regardless of customer deployment preference. Customers buying their solutions from Exastack ISVs can therefore be confident in deploying on their own networks, on private clouds or into a public cloud. The underlying platform will support all conceivable deployments, enabling a focus on the ISV's application itself that wouldn't be possible with other vendor partners. It stands to reason that Exastack accelerates time to value as well as lowering implementation costs all round. There is a big competitive advantage in partners being able to offer customers an optimised, pre-configured solution rather than an assortment of components and a suggested fit. Once a customer has decided to buy an Oracle Exastack Ready or Optimized partner solution, it will be up and running without any need for the customer to conduct testing of its own. Operational costs and complexity are also reduced, thanks to streamlined customer support through standardised configurations and pro-active monitoring. 'Engineered to Work Together' is a significant statement of Oracle strategy. It guarantees smoother deployment of a single vendor solution, clear ownership with no finger-pointing and the peace of mind of the Oracle Support Centre underpinning the entire product stack. Next steps Every OPN member with packaged applications must seriously consider taking steps to become Exastack Ready, or Exastack Optimized at the first opportunity. That first step down the track is to talk to an expert on the OPN Portal, at the Oracle Partner Business Center or to discuss the next steps with the closest Oracle account manager. Oracle Exastack lab environments and other technical enablement resources are available for OPN members wishing to further their knowledge of Oracle Exastack and qualify their applications for Oracle Exastack Optimized. New Boot Camps and Guided Learning Paths (GLPs), tailored specifically for ISVs, are available for Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, Oracle Linux, Oracle Solaris, Oracle Database, and Oracle WebLogic Server. More information about these GLPs and Boot Camps (including delivery dates and locations) are posted on the OPN Competency Center and corresponding OPN Knowledge Zones. Learn more about Oracle Exastack labs and ISV specific enablement resources. "Oracle Specialized partners are of course front-and-centre, with potential customers clearly directed to those partners and to Exadata Ready partners as a matter of priority." --More OpenWorld 2011 highlights for Oracle partners and customers Oracle Application Testing Suite 9.3 application testing solution for Web, SOA and Oracle Applications Oracle Application Express Release 4.1 improving the development of database-centric Web 2.0 applications and reports Oracle Unified Directory 11g helping customers manage the critical identity information that drives their business applications Oracle SOA Suite for healthcare integration Oracle Enterprise Pack for Eclipse 11g demonstrating continued commitment to the developer and open source communities Oracle Coherence 3.7.1, the latest release of the industry's leading distributed in-memory data grid Oracle Process Accelerators helping to simplify and accelerate time-to-value for customers' business process management initiatives Oracle's JD Edwards EnterpriseOne on the iPad meeting the increasingly mobile demands of today's workforces Oracle CRM On Demand Release 19 Innovation Pack introducing industry-leading hosted call centre and enterprise-marketing capabilities designed to drive further revenue and productivity while reducing costs and improving the customer experience Oracle's Primavera Portfolio Management 9 for businesses delivering on project portfolio goals with increased versatility, transparency and accuracy Oracle's PeopleSoft Human Capital Management (HCM) 9.1 On Demand Standard Edition helping customers manage their long-term investment in enterprise-wide business applications New versions of Oracle FLEXCUBE Universal Banking and Oracle FLEXCUBE Investor Servicing for Financial Institutions, as well as Oracle Financial Services Enterprise Case Management, Oracle Financial Services Pricing Management, Oracle Financial Management Analytics and Oracle Tax Analytics Oracle Utilities Network Management System 1.11 offering new modelling and analysis features to improve distribution-grid management for electric utilities Oracle Communications Network Charging and Control 4.4 helping communications service providers (CSPs) offer their customers more flexible charging options Plus many, many more technology announcements, enhancements, momentum news and community updates -- Oracle OpenWorld 2012 A date has already been set for Oracle OpenWorld 2012. Held once again in San Francisco, exhibitors, partners, customers and Oracle people will gather from 30 September until 4 November to meet, network and learn together with the rest of the global Oracle community. Register now for Oracle OpenWorld 2012 and save $$$! We'll reward your early planning for Oracle OpenWorld 2012 with reduced rates. Super Saver deals are now available! -- Back to the welcome page

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• What is SharePoint Out of the Box?

  - by Bil Simser

  It’s always fun in the blog-o-sphere and SharePoint bloggers always keep the pot boiling. Bjorn Furuknap recently posted a blog entry titled Why Out-of-the-Box Makes No Sense in SharePoint, quickly followed up by a rebuttal by Marc Anderson on his blog. Okay, now that we have all the players and the stage what’s the big deal? Bjorn started his post saying that you don’t use “out-of-the-box” (OOTB) SharePoint because it makes no sense. I have to disagree with his premise because what he calls OOTB is basically installing SharePoint and admiring it, but not using it. In his post he lays claim that modifying say the OOTB contacts list by removing (or I suppose adding) a column, now puts you in a situation where you’re no longer using the OOTB functionality. Really? Side note. Dear Internet, please stop comparing building software to building houses. Or comparing software architecture to building architecture. Or comparing web sites to making dinner. Are you trying to dumb down something so the general masses understand it? Comparing a technical skill to a construction operation isn’t the way to do this. Last time I checked, most people don’t know how to build houses and last time I checked people reading technical SharePoint blogs are generally technical people that understand the terms you use. Putting metaphors around software development to make it easy to understand is detrimental to the goal. </rant> Okay, where were we? Right, adding columns to lists means you are no longer using the OOTB functionality. Yeah, I still don’t get it. Another statement Bjorn makes is that using the OOTB functionality kills the flexibility SharePoint has in creating exactly what you want. IMHO this really flies in the absolute face of *where* SharePoint *really* shines. For the past year or so I’ve been leaning more and more towards OOTB solutions over custom development for the simple reason that its expensive to maintain systems and code and assets. SharePoint has enabled me to do this simply by providing the tools where I can give users what they need without cracking open up Visual Studio. This might be the fact that my day job is with a regulated company and there’s more scrutiny with spending money on anything new, but frankly that should be the position of any responsible developer, architect, manager, or PM. Do you really want to throw money away because some developer tells you that you need a custom web part when perhaps with some creative thinking or expectation setting with customers you can meet the need with what you already have. The way I read Bjorn’s terminology of “out-of-the-box” is install the software and tell people to go to a website and admire the OOTB system, but don’t change it! For those that know things like WordPress, DotNetNuke, SubText, Drupal or any of those content management/blogging systems, its akin to installing the software and setting up the “Hello World” blog post or page, then staring at it like it’s useful. “Yes, we are using WordPress!”. Then not adding a new post, creating a new category, or adding an About page. Perhaps I’m wrong in my interpretation. This leads us to what is OOTB SharePoint? To many people I’ve talked to the last few hours on twitter, email, etc. it is *not* just installing software but actually using it as it was fit for purpose. What’s the purpose of SharePoint then? It has many purposes, but using the OOTB templates Microsoft has given you the ability to collaborate on projects, author/share/publish documents, create pages, track items/contacts/tasks/etc. in a multi-user web based interface, and so on. Microsoft has pretty clear definitions of these different levels of SharePoint we’re talking about and I think it’s important for everyone to know what they are and what they mean. Personalization and Administration To me, this is the OOTB experience. You install the product and then are able to do things like create new lists, sites, edit and personalize pages, create new views, etc. Basically use the platform services available to you with Windows SharePoint Services (or SharePoint Foundation in 2010) to your full advantage. No code, no special tools needed, and very little user training required. Could you take someone who has never done anything in a website or piece of software and unleash them onto a site? Probably not. However I would argue that anyone who’s configured the Outlook reading layout or applied styles to a Word document probably won’t have too much difficulty in using SharePoint OUT OF THE BOX. Customization Here’s where things might get a bit murky but to me this is where you start looking at HTML/ASPX page code through SharePoint Designer, using jQuery scripts and plugging them into Web Part Pages via a Content Editor Web Part, and generally enhancing the site. The JavaScript debate might kick in here claiming it’s no different than C#, and frankly you can totally screw a site up with jQuery on a CEWP just as easily as you can with a C# delegate control deployed to the server file system. However (again, my blog, my opinion) the customization label comes in when I need to access the server (for example creating a custom theme) or have some kind of net-new element I add to the system that wasn’t there OOTB. It’s not content (like a new list or site), it’s code and does something functional. Development Here’s were the propeller hats come on and we’re talking algorithms and unit tests and compilers oh my. Software is deployed to the server, people are writing solutions after some kind of training (perhaps), there might be some specialized tools they use to craft and deploy the solutions, there’s the possibility of exceptions being thrown, etc. There are a lot of definitions here and just like customization it might get murky (do you let non-developers build solutions using development, i.e. jQuery/C#?). In my experience, it’s much more cost effective keeping solutions under the first two umbrellas than leaping into the third one. Arguably you could say that you can’t build useful solutions without *some* kind of code (even just some simple jQuery). I think you can get a *lot* of value just from using the OOTB experience and I don’t think you’re constraining your users that much. I’m not saying Marc or Bjorn are wrong. Like Obi-Wan stated, they’re both correct “from a certain point of view”. To me, SharePoint Out of the Box makes total sense and should not be dismissed. I just don’t agree with the premise that Bjorn is basing his statements on but that’s just my opinion and his is different and never the twain shall meet.

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• Use Those Extra Mouse Buttons to Increase Efficiency

  - by Mark Virtue

  Did you know that the most commonly used mouse actions are clicking a window’s “Close” button (the X in the top-right corner), and clicking the “Back” button (in a browser and various other programs)?  How much time do you spend every day locating the Close button or the Back button with your mouse so that you can click on them?  And what about that mouse you’re using – how many buttons does it have, besides the two main ones?  Most mouses these days have at least four (including the scroll-wheel, which a lot of people don’t realize is also a button as well).  Why not assign those extra buttons to your most common mouse actions, and save yourself a bundle of mousing-around time every day? If your mouse was manufactured by one of the “premium” mouse manufacturers (Microsoft, Logitech, etc), it almost certain came with driver software to allow you to customize your mouse’s controls and take advantage of your mouse’s special features.  Microsoft, for example, provides driver software called IntelliPoint (link below), while Logitech provides SetPoint.  It’s possible that your mouse has some extra buttons but doesn’t come with its own driver software (the author is using a Microsoft Bluetooth Notebook Mouse 5000, which amazingly is not supported by the Microsoft IntelliPoint software!).  If your mouse falls into this category, you can use a marvelous free product called X-Mouse Button Control, from Highresolution Enterprises (link below).  It provides a truly amazing array of mouse configuration options, including assigning actions to buttons on a per-application basis. Once X-Mouse Button Control is downloaded, its setup process is quite straightforward. Once downloaded, you can start the program via Start / Highresolution Enterprises / X-Mouse Button Control.  You will find the program’s icon in the system tray: Right-click on the icon and select Setup from the pop-up menu.  The program’s configuration window appears: It’s extremely unlikely that we will want to change the functionality of our mouse’s two main buttons (left and right), so instead we’ll look at the rest of the options on the right side of the window.  The Middle Button refers to either the third, middle button (found on some old mouses), or the pressing of the wheel itself, as a button (if you didn’t know you could press your wheel like a button, try it out now).  Mouse Button 4 and Mouse Button 5 usually refer to the extra buttons found on the side of the mouse, often near your thumb. So what can we use these extra mouse buttons for?  Well, clearly Close and Back are two obvious candidates.  Each of these can be found by selecting them from the drop-down menu next to each button field: Once the two options are chosen, the window will look something like this: If you’re not interested in choosing Back or Close, you may like to try some of the other options in the list, including: Cut, Copy and Paste Undo Show the Desktop Next/Previous track (for media playback) Open any program Simulate any keystroke or combination of keystrokes ….and many other options.  Explore the drop-down list to see them all. You may decide, for example, that closing the current document (as opposed to the current program) would be a good use for Mouse Button 5.  In other words, we need to simulate the keypress of Ctrl-F4.  Let’s see how we achieve this. First we select Simulated Keystrokes from the drop-down list: The Simulated Keystrokes window opens: The instructions on the page are pretty comprehensive.  If you want to simulate the Ctrl-F4 keystroke, you need to type {CTRL}{F4} into the box: …and then click OK. Assigning Actions to Buttons on a Per-Application Basis One of the most powerful features of X-Mouse Button Control is the ability to assign actions to buttons on a per-application basis.  This means that if we have a particular program open, then our mouse will behave differently – our buttons will do different things. For example, when we have Windows Media Player open, for example, we may wish to have buttons assigned to Play/Pause, Next track and Previous track, as well as changing the volume with the mouse!  This is easy with X-Mouse Button Control.  We start by opening Windows Media Player.  This makes the next step easier.  Then we return to X-Mouse Button Control and add a new “configuration”.  This is done by clicking the Add button: A window opens containing a list of all running programs, including our recently opened Windows Media Player: We select Windows Media Player and click OK.  A new, blank “configuration” is created: We repeat the earlier steps to assign buttons to Play/Pause, Next track and Previous track, and assign scrolling the wheel to alter the volume:   To save all our changes and close the window, we click Apply. Now spend a few minutes thinking of all the applications you use the most, and what are the most common simple tasks you perform in each of those applications.  Those tasks are then perfect candidates for per-application button assignments. There are many more configuration options and capabilities of X-Mouse Button Control – too many to list here.  We encourage you to spend a bit of time exploring the Setup window.  Then, most important of all, don’t forget to use your new mouse buttons!  Get into the habit of using them, and then after a while you’ll start to wonder how you ever tolerated the laborious, tedious, time-consuming process of actually locating each window’s Close button… Download X-Mouse Button Control Highresolution Enterprise Similar Articles Productive Geek Tips Add Specialized Toolbar Buttons to Firefox the Easy WayBoost Your Mouse Pointing Accuracy in WindowsMake Mouse Navigation Faster in WindowsVista Style Popup Previews for Firefox TabsStupid Geek Tricks: Using the Quick Zoom Feature in Outlook TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Download Videos from Hulu Pixels invade Manhattan Convert PDF files to ePub to read on your iPad Hide Your Confidential Files Inside Images Get Wildlife Photography Tips at BBC’s PhotoMasterClasses Mashpedia is a Real-time Encyclopedia

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• Big Data – Is Big Data Relevant to me? – Big Data Questionnaires – Guest Post by Vinod Kumar

  - by Pinal Dave

  This guest post is by Vinod Kumar. Vinod Kumar has worked with SQL Server extensively since joining the industry over a decade ago. Working on various versions of SQL Server 7.0, Oracle 7.3 and other database technologies – he now works with the Microsoft Technology Center (MTC) as a Technology Architect. Let us read the blog post in Vinod’s own voice. I think the series from Pinal is a good one for anyone planning to start on Big Data journey from the basics. In my daily customer interactions this buzz of “Big Data” always comes up, I react generally saying – “Sir, do you really have a ‘Big Data’ problem or do you have a big Data problem?” Generally, there is a silence in the air when I ask this question. Data is everywhere in organizations – be it big data, small data, all data and for few it is bad data which is same as no data :). Wow, don’t discount me as someone who opposes “Big Data”, I am a big supporter as much as I am a critic of the abuse of this term by the people. In this post, I wanted to let my mind flow so that you can also think in the direction I want you to see these concepts. In any case, this is not an exhaustive dump of what is in my mind – but you will surely get the drift how I am going to question Big Data terms from customers!!! Is Big Data Relevant to me? Many of my customers talk to me like blank whiteboard with no idea – “why Big Data”. They want to jump into the bandwagon of technology and they want to decipher insights from their unexplored data a.k.a. unstructured data with structured data. So what are these industry scenario’s that come to mind? Here are some of them: Financials Fraud detection: Banks and Credit cards are monitoring your spending habits on real-time basis. Customer Segmentation: applies in every industry from Banking to Retail to Aviation to Utility and others where they deal with end customer who consume their products and services. Customer Sentiment Analysis: Responding to negative brand perception on social or amplify the positive perception. Sales and Marketing Campaign: Understand the impact and get closer to customer delight. Call Center Analysis: attempt to take unstructured voice recordings and analyze them for content and sentiment. Medical Reduce Re-admissions: How to build a proactive follow-up engagements with patients. Patient Monitoring: How to track Inpatient, Out-Patient, Emergency Visits, Intensive Care Units etc. Preventive Care: Disease identification and Risk stratification is a very crucial business function for medical. Claims fraud detection: There is no precise dollars that one can put here, but this is a big thing for the medical field. Retail Customer Sentiment Analysis, Customer Care Centers, Campaign Management. Supply Chain Analysis: Every sensors and RFID data can be tracked for warehouse space optimization. Location based marketing: Based on where a check-in happens retail stores can be optimize their marketing. Telecom Price optimization and Plans, Finding Customer churn, Customer loyalty programs Call Detail Record (CDR) Analysis, Network optimizations, User Location analysis Customer Behavior Analysis Insurance Fraud Detection & Analysis, Pricing based on customer Sentiment Analysis, Loyalty Management Agents Analysis, Customer Value Management This list can go on to other areas like Utility, Manufacturing, Travel, ITES etc. So as you can see, there are obviously interesting use cases for each of these industry verticals. These are just representative list. Where to start? A lot of times I try to quiz customers on a number of dimensions before starting a Big Data conversation. Are you getting the data you need the way you want it and in a timely manner? Can you get in and analyze the data you need? How quickly is IT to respond to your BI Requests? How easily can you get at the data that you need to run your business/department/project? How are you currently measuring your business? Can you get the data you need to react WITHIN THE QUARTER to impact behaviors to meet your numbers or is it always “rear-view mirror?” How are you measuring: The Brand Customer Sentiment Your Competition Your Pricing Your performance Supply Chain Efficiencies Predictive product / service positioning What are your key challenges of driving collaboration across your global business?  What the challenges in innovation? What challenges are you facing in getting more information out of your data? Note: Garbage-in is Garbage-out. Hold good for all reporting / analytics requirements Big Data POCs? A number of customers get into the realm of setting a small team to work on Big Data – well it is a great start from an understanding point of view, but I tend to ask a number of other questions to such customers. Some of these common questions are: To what degree is your advanced analytics (natural language processing, sentiment analysis, predictive analytics and classification) paired with your Big Data’s efforts? Do you have dedicated resources exploring the possibilities of advanced analytics in Big Data for your business line? Do you plan to employ machine learning technology while doing Advanced Analytics? How is Social Media being monitored in your organization? What is your ability to scale in terms of storage and processing power? Do you have a system in place to sort incoming data in near real time by potential value, data quality, and use frequency? Do you use event-driven architecture to manage incoming data? Do you have specialized data services that can accommodate different formats, security, and the management requirements of multiple data sources? Is your organization currently using or considering in-memory analytics? To what degree are you able to correlate data from your Big Data infrastructure with that from your enterprise data warehouse? Have you extended the role of Data Stewards to include ownership of big data components? Do you prioritize data quality based on the source system (that is Facebook/Twitter data has lower quality thresholds than radio frequency identification (RFID) for a tracking system)? Do your retention policies consider the different legal responsibilities for storing Big Data for a specific amount of time? Do Data Scientists work in close collaboration with Data Stewards to ensure data quality? How is access to attributes of Big Data being given out in the organization? Are roles related to Big Data (Advanced Analyst, Data Scientist) clearly defined? How involved is risk management in the Big Data governance process? Is there a set of documented policies regarding Big Data governance? Is there an enforcement mechanism or approach to ensure that policies are followed? Who is the key sponsor for your Big Data governance program? (The CIO is best) Do you have defined policies surrounding the use of social media data for potential employees and customers, as well as the use of customer Geo-location data? How accessible are complex analytic routines to your user base? What is the level of involvement with outside vendors and third parties in regard to the planning and execution of Big Data projects? What programming technologies are utilized by your data warehouse/BI staff when working with Big Data? These are some of the important questions I ask each customer who is actively evaluating Big Data trends for their organizations. These questions give you a sense of direction where to start, what to use, how to secure, how to analyze and more. Sign off Any Big data is analysis is incomplete without a compelling story. The best way to understand this is to watch Hans Rosling – Gapminder (2:17 to 6:06) videos about the third world myths. Don’t get overwhelmed with the Big Data buzz word, the destination to what your data speaks is important. In this blog post, we did not particularly look at any Big Data technologies. This is a set of questionnaire one needs to keep in mind as they embark their journey of Big Data. I did write some of the basics in my blog: Big Data – Big Hype yet Big Opportunity. Do let me know if these questions make sense?  Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• A Look Back at 2010 Predictions

  - by David Dorf

  Now is the time of year people make their predictions for next year, but before I start thinking about 2011 it's worth a look back to see how my predictions for 2010 fared. 1. Borders and Blockbuster bite the dust. I would have never predicted a strong brand such as Circuit City could die, but now I know it can happen to anyone. Borders has lost the battle with Barnes & Noble and Blockbuster has lost to Netflix. And just to be sure, Amazon put an extra nail in each coffin. Borders received additional investment from Bennett LeBow to keep it afloat, but the stock is down around $1.25 with no profits in sight. Blockbuster filed for bankruptcy back in September. 2. Every retailer finally has a page on Facebook... but very few figure out how to keep fans engaged. Retailer postings become noise, and fans start to unsubscribe. Twitter goes in the same direction. A few standout retailers will figure out how to use social media, and the rest will remain dumbfounded. Most retailers are on the Facebook bandwagon, and their fan bases seem to be increasing thanks to promotions like The Gap's logo redesign, Lowes' black Friday sneak peak, and Walmart's Crowd Savers. There are several examples of f-commerce advancements, including some interesting integrations from Amazon.3. Smartphones consolidate and grow. More and more people will step-up to smartphones, most of which will choose iPhone, Blackberry, and Android phones. Other smartphones will vanish, and networks will start to strain. But retailers will finally embrace mobile as the next big channel. Retail marketing departments will build mobile apps without the help of their IT department, and eventually they will get into a bind. Android has been on a tear lately stealing market share from Blackberry. Palm and Microsoft are trending down, and Apple is holding steady. Smartphone sales are up 15% and expected to continue. Retailers understand the importance of mobile, and some innovative applications have been produced this year. 4. Google helps the little guys. Google will push its Favorite Places project to help give exposure to small retailers and restaurants. They will enable small retailers to act like big ones by providing storefronts, detailed product information, and coupons for consumers. Google will find a way to bring augmented reality to the masses. I can't say I've seen much new from Google regarding Favorite Places, but they've continued to push local product search. From the PC or smartphone, consumers can search for products and see which nearby stores have it stock. Oracle Retail even productized an integration to Google to support this effort. I suppose if Google ever buys Groupon then it will bring them even closer to local shopping. Google talked about augmented humanity, but that has nothing to do with augmented reality. 5. Steve Jobs Is Bugs Bunny and Steve Ballmer is Elmer Fudd. (OK, I stole that headline from an InformationWeek article. I couldn't resist.) Both Apple and Microsoft will continue to open new stores, but only Apple will show real growth. POSReady 2009 (formerly WEPOS) will continue to share the POS market with Linux. The iPhone and iPod will continue to capture market share, but there won't be an Apple tablet. There won't be an Apple tablet? What was I thinking? While Apple has well over 300 stores, there are less than 10 Microsoft stores. Initial impressions show that even though Microsoft is locating its store near Apple Stores, they are not converting customers, with shoppers citing a lack of assortment and high prices. 6. Consolidation of e-commerce software providers. Software vendors in the areas of search, reviews, online call-centers, payments, and e-commerce will consolidate, partly driven by the success of m-commerce and SaaS. Amazon will find someone else to buy, and eBay will continue to lose momentum. Consolidation of e-commerce providers continued with IBM acquiring Sterling Commerce and CoreMetrics, and Oracle recently announcing the acquisition of ATG. Amazon grabbed Zappos, Woot, and Diapers.com to continue its dominance of online selling. While eBay's Marketplace growth may have slowed, its PayPal division is doing quite well, fueled in part by demand for mobile payments. 7. Book publishers mirror music labels. Just as the iPod brought digital downloads to the masses, the Kindle and Nook will power the e-book revolution. Books will continue to use DRM for a few more years before following the path of music. Publishers will try to preserve the margins of hardbacks by associating e-book releases with paperbacks. Amazon has done a good job providing e-reader clients for smartphones, PCs, and tablets. Competition from Barnes & Noble has forced Amazon to support book loaning, and both companies are making it easier for people to publish ebooks (with or without DRM). Progress is slow but steady. 8. NFC makes inroads, RFID treads water. Near Field Communications start to appear in mobile phones, and retailers beta test its use for payments and loyalty programs. RFID tag costs come down a bit, but not enough to spur accelerated adoption.Nokia announced plans to offer NFC-enabled phones in 2011, and rumors are swirling about NFC in the upcoming iPhone.  I think NFC is heading in the right direction, and I've heard more interest from retailers about specialized uses for RFID.9. Digital Signage goes the way of augmented reality. People use their camera phones to leave geo-tagged notes all over cities, rating stores and restaurants, and "painting" graffiti. But people get tired of holding their phones in front of their faces, so AR glasses are offered in much the same way bluetooth headsets emerged. Retailers experiement with in-store advertising using AR. Several retailers like Pizza Hut, Benetton, and Target have experimented with AR but its still somewhat of a gimmick used by marketing.  I think this prediction is a year or two too early. 10. JDA flip-flops again. After announcing their embracing of the .Net architecture, then switching to J2EE after the Manugistics acquisition, JDA will finally decide to standardize on Apple's Objective C. Everything will be ported to the iPhone and be available on the AppStore. After all, there's not much left to try. This was, of course, a joke but the sentiment is still valid.  JDA seems more supply-chain focused than retail focused, which is a an outcrop if their i2 acquisition.  Of the 10 predictions, I'm going to say I got 6 somewhat correct.  (Don't you just love grading your own paper?)  Soon I'll post my predictions for 2011 so be on the lookout.  Until then here's one more prediction:  Va Tech beats Stanford in the Orange Bowl -- count on it!

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Combination of Operating Mode and Commit Strategy

  - by Kevin Yang

  If you want to populate a source into multiple targets, you may also want to ensure that every row from the source affects all targets uniformly (or separately). Let’s consider the Example Mapping below. If a row from SOURCE causes different changes in multiple targets (TARGET_1, TARGET_2 and TARGET_3), for example, it can be successfully inserted into TARGET_1 and TARGET_3, but failed to be inserted into TARGET_2, and the current Mapping Property TLO (target load order) is “TARGET_1 -> TARGET_2 -> TARGET_3”. What should Oracle Warehouse Builder do, in order to commit the appropriate data to all affected targets at the same time? If it doesn’t behave as you intended, the data could become inaccurate and possibly unusable.                                               Example Mapping In OWB, we can use Mapping Configuration Commit Strategies and Operating Modes together to achieve this kind of requirements. Below we will explore the combination of these two features and how they affect the results in the target tables Before going to the example, let’s review some of the terms we will be using (Details can be found in white paper Oracle® Warehouse Builder Data Modeling, ETL, and Data Quality Guide11g Release 2): Operating Modes: Set-Based Mode: Warehouse Builder generates a single SQL statement that processes all data and performs all operations. Row-Based Mode: Warehouse Builder generates statements that process data row by row. The select statement is in a SQL cursor. All subsequent statements are PL/SQL. Row-Based (Target Only) Mode: Warehouse Builder generates a cursor select statement and attempts to include as many operations as possible in the cursor. For each target, Warehouse Builder inserts each row into the target separately. Commit Strategies: Automatic: Warehouse Builder loads and then automatically commits data based on the mapping design. If the mapping has multiple targets, Warehouse Builder commits and rolls back each target separately and independently of other targets. Use the automatic commit when the consequences of multiple targets being loaded unequally are not great or are irrelevant. Automatic correlated: It is a specialized type of automatic commit that applies to PL/SQL mappings with multiple targets only. Warehouse Builder considers all targets collectively and commits or rolls back data uniformly across all targets. Use the correlated commit when it is important to ensure that every row in the source affects all affected targets uniformly. Manual: select manual commit control for PL/SQL mappings when you want to interject complex business logic, perform validations, or run other mappings before committing data. Combination of the commit strategy and operating mode To understand the effects of each combination of operating mode and commit strategy, I’ll illustrate using the following example Mapping. Firstly we insert 100 rows into the SOURCE table and make sure that the 99th row and 100th row have the same ID value. And then we create a unique key constraint on ID column for TARGET_2 table. So while running the example mapping, OWB tries to load all 100 rows to each of the targets. But the mapping should fail to load the 100th row to TARGET_2, because it will violate the unique key constraint of table TARGET_2. With different combinations of Commit Strategy and Operating Mode, here are the results ¦ Set-based/ Correlated Commit: Configuration of Example mapping:                                                     Result:                                                      What’s happening: A single error anywhere in the mapping triggers the rollback of all data. OWB encounters the error inserting into Target_2, it reports an error for the table and does not load the row. OWB rolls back all the rows inserted into Target_1 and does not attempt to load rows to Target_3. No rows are added to any of the target tables. ¦ Row-based/ Correlated Commit: Configuration of Example mapping:                                                   Result:                                                  What’s happening: OWB evaluates each row separately and loads it to all three targets. Loading continues in this way until OWB encounters an error loading row 100th to Target_2. OWB reports the error and does not load the row. It rolls back the row 100th previously inserted into Target_1 and does not attempt to load row 100 to Target_3. Then, if there are remaining rows, OWB will continue loading them, resuming with loading rows to Target_1. The mapping completes with 99 rows inserted into each target. ¦ Set-based/ Automatic Commit: Configuration of Example mapping: Result: What’s happening: When OWB encounters the error inserting into Target_2, it does not load any rows and reports an error for the table. It does, however, continue to insert rows into Target_3 and does not roll back the rows previously inserted into Target_1. The mapping completes with one error message for Target_2, no rows inserted into Target_2, and 100 rows inserted into Target_1 and Target_3 separately. ¦ Row-based/Automatic Commit: Configuration of Example mapping: Result: What’s happening: OWB evaluates each row separately for loading into the targets. Loading continues in this way until OWB encounters an error loading row 100 to Target_2 and reports the error. OWB does not roll back row 100th from Target_1, does insert it into Target_3. If there are remaining rows, it will continue to load them. The mapping completes with 99 rows inserted into Target_2 and 100 rows inserted into each of the other targets. Note: Automatic Correlated commit is not applicable for row-based (target only). If you design a mapping with the row-based (target only) and correlated commit combination, OWB runs the mapping but does not perform the correlated commit. In set-based mode, correlated commit may impact the size of your rollback segments. Space for rollback segments may be a concern when you merge data (insert/update or update/insert). Correlated commit operates transparently with PL/SQL bulk processing code. The correlated commit strategy is not available for mappings run in any mode that are configured for Partition Exchange Loading or that include a Queue, Match Merge, or Table Function operator. If you want to practice in your own environment, you can follow the steps: 1. Import the MDL file: commit_operating_mode.mdl 2. Fix the location for oracle module ORCL and deploy all tables under it. 3. Insert sample records into SOURCE table, using below plsql code: begin     for i in 1..99     loop         insert into source values(i, 'col_'||i);     end loop;     insert into source values(99, 'col_99'); end; 4. Configure MAPPING_1 to any combinations of operating mode and commit strategy you want to test. And make sure feature TLO of mapping is open. 5. Deploy Mapping “MAPPING_1”. 6. Run the mapping and check the result.

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• techniques for an AI for a highly cramped turn-based tactics game

  - by Adam M.

  I'm trying to write an AI for a tactics game in the vein of Final Fantasy Tactics or Vandal Hearts. I can't change the game rules in any way, only upgrade the AI. I have experience programming AI for classic board games (basically minimax and its variants), but I think the branching factor is too great for the approach to be reasonable here. I'll describe the game and some current AI flaws that I'd like to fix. I'd like to hear ideas for applicable techniques. I'm a decent enough programmer, so I only need the ideas, not an implementation (though that's always appreciated). I'd rather not expend effort chasing (too many) dead ends, so although speculation and brainstorming are good and probably helpful, I'd prefer to hear from somebody with actual experience solving this kind of problem. For those who know it, the game is the land battle mini-game in Sid Meier's Pirates! (2004) and you can skim/skip the next two paragraphs. For those who don't, here's briefly how it works. The battle is turn-based and takes place on a 16x16 grid. There are three terrain types: clear (no hindrance), forest (hinders movement, ranged attacks, and sight), and rock (impassible, but does not hinder attacks or sight). The map is randomly generated with roughly equal amounts of each type of terrain. Because there are many rock and forest tiles, movement is typically very cramped. This is tactically important. The terrain is not flat; higher terrain gives minor bonuses. The terrain is known to both sides. The player is always the attacker and the AI is always the defender, so it's perfectly valid for the AI to set up a defensive position and just wait. The player wins by killing all defenders or by getting a unit to the city gates (a tile on the other side of the map). There are very few units on each side, usually 4-8. Because of this, it's crucial not to take damage without gaining some advantage from it. Units can take multiple actions per turn. All units on one side move before any units on the other side. Order of execution is important, and interleaving of actions between units is often useful. Units have melee and ranged attacks. Melee attacks vary widely in strength; ranged attacks have the same strength but vary in range. The main challenges I face are these: Lots of useful move combinations start with a "useless" move that gains no immediate advantage, or even loses advantage, in order to set up a powerful flank attack in the future. And, since the player units are stronger and have longer range, the AI pretty much always has to take some losses before they can start to gain kills. The AI must be able to look ahead to distinguish between sacrificial actions that provide a future benefit and those that don't. Because the terrain is so cramped, most of the tactics come down to achieving good positioning with multiple units that work together to defend an area. For instance, two defenders can often dominate a narrow pass by positioning themselves so an enemy unit attempting to pass must expose itself to a flank attack. But one defender in the same pass would be useless, and three units can defend a slightly larger pass. Etc. The AI should be able to figure out where the player must go to reach the city gates and how to best position its few units to cover the approaches, shifting, splitting, or combining them appropriately as the player moves. Because flank attacks are extremely deadly (and engineering flank attacks is key to the player strategy), the AI should be competent at moving its units so that they cover each other's flanks unless the sacrifice of a unit would give a substantial benefit. They should also be able to force flank attacks on players, for instance by threatening a unit from two different directions such that responding to one threat exposes the flank to the other. The AI should attack if possible, but sometimes there are no good ways to approach the player's position. In that case, the AI should be able to recognize this and set up a defensive position of its own. But the AI shouldn't be vulnerable to a trivial exploit where the player repeatedly opens and closes a hole in his defense and shoots at the AI as it approaches and retreats. That is, the AI should ideally be able to recognize that the player is capable of establishing a solid defense of an area, even if the defense is not currently in place. (I suppose if a good unit allocation algorithm existed, as needed for the second bullet point, the AI could run it on the player units to see where they could defend.) Because it's important to choose a good order of action and interleave actions between units, it's not as simple as just finding the best move for each unit in turn. All of these can be accomplished with a minimax search in theory, but the search space is too large, so specialized techniques are needed. I thought about techniques such as influence mapping, but I don't see how to use the technique to great effect. I thought about assigning goals to the units. This can help them work together in some limited way, and the problem of "how do I accomplish this goal?" is easier to solve than "how do I win this battle?", but assigning good goals is a hard problem in itself, because it requires knowing whether the goal is achievable and whether it's a good use of resources. So, does anyone have specific ideas for techniques that can help cleverize this AI? Update: I found a related question on Stackoverflow: http://stackoverflow.com/questions/3133273/ai-for-a-final-fantasy-tactics-like-game The selected answer gives a decent approach to choosing between alternative actions, but it doesn't seem to have much ability to look into the future and discern beneficial sacrifices from wasteful ones. It also focuses on a single unit at a time and it's not clear how it could be extended to support cooperation between units in defending or attacking.

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• Cloud Computing = Elasticity * Availability

  - by Herve Roggero

  What is cloud computing? Is hosting the same thing as cloud computing? Are you running a cloud if you already use virtual machines? What is the difference between Infrastructure as a Service (IaaS) and a cloud provider? And the list goes on… these questions keep coming up and all try to fundamentally explain what “cloud” means relative to other concepts. At the risk of over simplification, answering these questions becomes simpler once you understand the primary foundations of cloud computing: Elasticity and Availability.   Elasticity The basic value proposition of cloud computing is to pay as you go, and to pay for what you use. This implies that an application can expand and contract on demand, across all its tiers (presentation layer, services, database, security…).  This also implies that application components can grow independently from each other. So if you need more storage for your database, you should be able to grow that tier without affecting, reconfiguring or changing the other tiers. Basically, cloud applications behave like a sponge; when you add water to a sponge, it grows in size; in the application world, the more customers you add, the more it grows. Pure IaaS providers will provide certain benefits, specifically in terms of operating costs, but an IaaS provider will not help you in making your applications elastic; neither will Virtual Machines. The smallest elasticity unit of an IaaS provider and a Virtual Machine environment is a server (physical or virtual). While adding servers in a datacenter helps in achieving scale, it is hardly enough. The application has yet to use this hardware.  If the process of adding computing resources is not transparent to the application, the application is not elastic.   As you can see from the above description, designing for the cloud is not about more servers; it is about designing an application for elasticity regardless of the underlying server farm.   Availability The fact of the matter is that making applications highly available is hard. It requires highly specialized tools and trained staff. On top of it, it's expensive. Many companies are required to run multiple data centers due to high availability requirements. In some organizations, some data centers are simply on standby, waiting to be used in a case of a failover. Other organizations are able to achieve a certain level of success with active/active data centers, in which all available data centers serve incoming user requests. While achieving high availability for services is relatively simple, establishing a highly available database farm is far more complex. In fact it is so complex that many companies establish yearly tests to validate failover procedures.   To a certain degree certain IaaS provides can assist with complex disaster recovery planning and setting up data centers that can achieve successful failover. However the burden is still on the corporation to manage and maintain such an environment, including regular hardware and software upgrades. Cloud computing on the other hand removes most of the disaster recovery requirements by hiding many of the underlying complexities.   Cloud Providers A cloud provider is an infrastructure provider offering additional tools to achieve application elasticity and availability that are not usually available on-premise. For example Microsoft Azure provides a simple configuration screen that makes it possible to run 1 or 100 web sites by clicking a button or two on a screen (simplifying provisioning), and soon SQL Azure will offer Data Federation to allow database sharding (which allows you to scale the database tier seamlessly and automatically). Other cloud providers offer certain features that are not available on-premise as well, such as the Amazon SC3 (Simple Storage Service) which gives you virtually unlimited storage capabilities for simple data stores, which is somewhat equivalent to the Microsoft Azure Table offering (offering a server-independent data storage model). Unlike IaaS providers, cloud providers give you the necessary tools to adopt elasticity as part of your application architecture.    Some cloud providers offer built-in high availability that get you out of the business of configuring clustered solutions, or running multiple data centers. Some cloud providers will give you more control (which puts some of that burden back on the customers' shoulder) and others will tend to make high availability totally transparent. For example, SQL Azure provides high availability automatically which would be very difficult to achieve (and very costly) on premise.   Keep in mind that each cloud provider has its strengths and weaknesses; some are better at achieving transparent scalability and server independence than others.    Not for Everyone Note however that it is up to you to leverage the elasticity capabilities of a cloud provider, as discussed previously; if you build a website that does not need to scale, for which elasticity is not important, then you can use a traditional host provider unless you also need high availability. Leveraging the technologies of cloud providers can be difficult and can become a journey for companies that build their solutions in a scale up fashion. Cloud computing promises to address cost containment and scalability of applications with built-in high availability. If your application does not need to scale or you do not need high availability, then cloud computing may not be for you. In fact, you may pay a premium to run your applications with cloud providers due to the underlying technologies built specifically for scalability and availability requirements. And as such, the cloud is not for everyone.   Consistent Customer Experience, Predictable Cost With all its complexities, buzz and foggy definition, cloud computing boils down to a simple objective: consistent customer experience at a predictable cost.  The objective of a cloud solution is to provide the same user experience to your last customer than the first, while keeping your operating costs directly proportional to the number of customers you have. Making your applications elastic and highly available across all its tiers, with as much automation as possible, achieves the first objective of a consistent customer experience. And the ability to expand and contract the infrastructure footprint of your application dynamically achieves the cost containment objectives.     Herve Roggero is a SQL Azure MVP and co-author of Pro SQL Azure (APress).  He is the co-founder of Blue Syntax Consulting (www.bluesyntax.net), a company focusing on cloud computing technologies helping customers understand and adopt cloud computing technologies. For more information contact herve at hroggero @ bluesyntax.net .

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• Using Sitecore RenderingContext Parameters as MVC controller action arguments

  - by Kyle Burns

  I have been working with the Technical Preview of Sitecore 6.6 on a project and have been for the most part happy with the way that Sitecore (which truly is an MVC implementation unto itself) has been expanded to support ASP.NET MVC. That said, getting up to speed with the combined platform has not been entirely without stumbles and today I want to share one area where Sitecore could have really made things shine from the "it just works" perspective. A couple days ago I was asked by a colleague about the usage of the "Parameters" field that is defined on Sitecore's Controller Rendering data template. Based on the standard way that Sitecore handles a field named Parameters, I was able to deduce that the field expected key/value pairs separated by the "&" character, but beyond that I wasn't sure and didn't see anything from a documentation perspective to guide me, so it was time to dig and find out where the data in the field was made available. My first thought was that it would be really nice if Sitecore handled the parameters in this field consistently with the way that ASP.NET MVC handles the various parameter collections on the HttpRequest object and automatically maps them to parameters of the action method executing. Being the hopeful sort, I configured a name/value pair on one of my renderings, added a parameter with matching name to the controller action and fired up the bugger to see... that the parameter was not populated. Having established that the field's value was not going to be presented to me the way that I had hoped it would, the next assumption that I would work on was that Sitecore would handle this field similar to how they handle other similar data and would plug it into some ambient object that I could reference from within the controller method. After a considerable amount of guessing, testing, and cracking code open with Redgate's Reflector (a must-have companion to Sitecore documentation), I found that the most direct way to access the parameter was through the ambient RenderingContext object using code similar to: string myArgument = string.Empty; var rc = Sitecore.Mvc.Presentation.RenderingContext.CurrentOrNull; if (rc != null) {     var parms = rc.Rendering.Parameters;     myArgument = parms["myArgument"]; } At this point, we know how this field is used out of the box from Sitecore and can provide information from Sitecore's Content Editor that will be available when the controller action is executing, but it feels a little dirty. In order to properly test the action method I would have to do a lot of setup work and possible use an isolation framework such as Pex and Moles to get at a value that my action method is dependent upon. Notice I said that my method is dependent upon the value but in order to meet that dependency I've accepted another dependency upon Sitecore's RenderingContext.  I'm a big believer in, when possible, ensuring that any piece of code explicitly advertises dependencies using the method signature, so I found myself still wanting this to work the same as if the parameters were in the request route, querystring, or form by being able to add a myArgument parameter to the action method and have this parameter populated by the framework. Lucky for us, the ASP.NET MVC framework is extremely flexible and provides some easy to grok and use extensibility points. ASP.NET MVC is able to provide information from the request as input parameters to controller actions because it uses objects which implement an interface called IValueProvider and have been registered to service the application. The most basic statement of responsibility for an IValueProvider implementation is "I know about some data which is indexed by key. If you hand me the key for a piece of data that I know about I give you that data". When preparing to invoke a controller action, the framework queries registered IValueProvider implementations with the name of each method argument to see if the ValueProvider can supply a value for the parameter. (the rest of this post will assume you're working along and make a lot more sense if you do) Let's pull Sitecore out of the equation for a second to simplify things and create an extremely simple IValueProvider implementation. For this example, I first create a new ASP.NET MVC3 project in Visual Studio, selecting "Internet Application" and otherwise taking defaults (I'm assuming that anyone reading this far in the post either already knows how to do this or will need to take a quick run through one of the many available basic MVC tutorials such as the MVC Music Store). Once the new project is created, go to the Index action of HomeController.  This action sets a Message property on the ViewBag to "Welcome to ASP.NET MVC!" and invokes the View, which has been coded to display the Message. For our example, we will remove the hard coded message from this controller (although we'll leave it just as hard coded somewhere else - this is sample code). For the first step in our exercise, add a string parameter to the Index action method called welcomeMessage and use the value of this argument to set the ViewBag.Message property. The updated Index action should look like: public ActionResult Index(string welcomeMessage) {     ViewBag.Message = welcomeMessage;     return View(); } This represents the entirety of the change that you will make to either the controller or view.  If you run the application now, the home page will display and no message will be presented to the user because no value was supplied to the Action method. Let's now write a ValueProvider to ensure this parameter gets populated. We'll start by creating a new class called StaticValueProvider. When the class is created, we'll update the using statements to ensure that they include the following: using System.Collections.Specialized; using System.Globalization; using System.Web.Mvc; With the appropriate using statements in place, we'll update the StaticValueProvider class to implement the IValueProvider interface. The System.Web.Mvc library already contains a pretty flexible dictionary-like implementation called NameValueCollectionValueProvider, so we'll just wrap that and let it do most of the real work for us. The completed class looks like: public class StaticValueProvider : IValueProvider {     private NameValueCollectionValueProvider _wrappedProvider;     public StaticValueProvider(ControllerContext controllerContext)     {         var parameters = new NameValueCollection();         parameters.Add("welcomeMessage", "Hello from the value provider!");         _wrappedProvider = new NameValueCollectionValueProvider(parameters, CultureInfo.InvariantCulture);     }     public bool ContainsPrefix(string prefix)     {         return _wrappedProvider.ContainsPrefix(prefix);     }     public ValueProviderResult GetValue(string key)     {         return _wrappedProvider.GetValue(key);     } } Notice that the only entry in the collection matches the name of the argument to our HomeController's Index action.  This is the important "secret sauce" that will make things work. We've got our new value provider now, but that's not quite enough to be finished. Mvc obtains IValueProvider instances using factories that are registered when the application starts up. These factories extend the abstract ValueProviderFactory class by initializing and returning the appropriate implementation of IValueProvider from the GetValueProvider method. While I wouldn't do so in production code, for the sake of this example, I'm going to add the following class definition within the StaticValueProvider.cs source file: public class StaticValueProviderFactory : ValueProviderFactory {     public override IValueProvider GetValueProvider(ControllerContext controllerContext)     {         return new StaticValueProvider(controllerContext);     } } Now that we have a factory, we can register it by adding the following line to the end of the Application_Start method in Global.asax.cs: ValueProviderFactories.Factories.Add(new StaticValueProviderFactory()); If you've done everything right to this point, you should be able to run the application and be presented with the home page reading "Hello from the value provider!". Now that you have the basics of the IValueProvider down, you have everything you need to enhance your Sitecore MVC implementation by adding an IValueProvider that exposes values from the ambient RenderingContext's Parameters property. I'll provide the code for the IValueProvider implementation (which should look VERY familiar) and you can use the work we've already done as a reference to create and register the factory: public class RenderingContextValueProvider : IValueProvider {     private NameValueCollectionValueProvider _wrappedProvider = null;     public RenderingContextValueProvider(ControllerContext controllerContext)     {         var collection = new NameValueCollection();         var rc = RenderingContext.CurrentOrNull;         if (rc != null && rc.Rendering != null)         {             foreach(var parameter in rc.Rendering.Parameters)             {                 collection.Add(parameter.Key, parameter.Value);             }         }         _wrappedProvider = new NameValueCollectionValueProvider(collection, CultureInfo.InvariantCulture);         }     public bool ContainsPrefix(string prefix)     {         return _wrappedProvider.ContainsPrefix(prefix);     }     public ValueProviderResult GetValue(string key)     {         return _wrappedProvider.GetValue(key);     } } In this post I've discussed the MVC IValueProvider used to map data to controller action method arguments and how this can be integrated into your Sitecore 6.6 MVC solution.

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• The Business of Winning Innovation: An Exclusive Blog Series

  - by Kerrie Foy

  "The Business of Winning Innovation” is a series of articles authored by Oracle Agile PLM experts on what it takes to make innovation a successful and lucrative competitive advantage. Our customers have proven Agile PLM applications to be enormously flexible and comprehensive, so we’ve launched this article series to showcase some of the most fascinating, value-packed use cases. In this article by Keith Colonna, we kick-off the series by taking a look at the science side of innovation within the Consumer Products industry and how PLM can help companies innovate faster, cheaper, smarter. This article will review how innovation has become the lifeline for growth within consumer products companies and how certain companies are “winning” by creating a competitive advantage for themselves by taking a more enterprise-wide,systematic approach to “innovation”.   Managing the Science of Innovation within the Consumer Products Industry By: Keith Colonna, Value Chain Solution Manager, Oracle The consumer products (CP) industry is very mature and competitive. Most companies within this industry have saturated North America (NA) with their products thus maximizing their NA growth potential. Future growth is expected to come from either expansion outside of North America and/or by way of new ideas and products. Innovation plays an integral role in both of these strategies, whether you’re innovating business processes or the products themselves, and may cause several challenges for the typical CP company, Becoming more innovative is both an art and a science. Most CP companies are very good at the art of coming up with new innovative ideas, but many struggle with perfecting the science aspect that involves the best practice processes that help companies quickly turn ideas into sellable products and services. Symptoms and Causes of Business Pain Struggles associated with the science of innovation show up in a variety of ways, like: · Establishing and storing innovative product ideas and data · Funneling these ideas to the chosen few · Time to market cycle time and on-time launch rates · Success rates, or how often the best idea gets chosen · Imperfect decision making (i.e. the ability to kill projects that are not projected to be winners) · Achieving financial goals · Return on R&D investment · Communicating internally and externally as more outsource partners are added globally · Knowing your new product pipeline and project status These challenges (and others) can be consolidated into three root causes: A lack of visibility Poor data with limited access The inability to truly collaborate enterprise-wide throughout your extended value chain Choose the Right Remedy Product Lifecycle Management (PLM) solutions are uniquely designed to help companies solve these types challenges and their root causes. However, PLM solutions can vary widely in terms of configurability, functionality, time-to-value, etc. Business leaders should evaluate PLM solution in terms of their own business drivers and long-term vision to determine the right fit. Many of these solutions are point solutions that can help you cure only one or two business pains in the short term. Others have been designed to serve other industries with different needs. Then there are those solutions that demo well but are owned by companies that are either unable or unwilling to continuously improve their solution to stay abreast of the ever changing needs of the CP industry to grow through innovation. What the Right PLM Solution Should Do for You Based on more than twenty years working in the CP industry, I recommend investing in a single solution that can help you solve all of the issues associated with the science of innovation in a totally integrated fashion. By integration I mean the (1) integration of the all of the processes associated with the development, maintenance and delivery of your product data, and (2) the integration, or harmonization of this product data with other downstream sources, like ERP, product catalogues and the GS1 Global Data Synchronization Network (or GDSN, which is now a CP industry requirement for doing business with most retailers). The right PLM solution should help you: Increase Revenue. A best practice PLM solution should help a company grow its revenues by consolidating product development cycle-time and helping companies get new and improved products to market sooner. PLM should also eliminate many of the root causes for a product being returned, refused and/or reclaimed (which takes away from top-line growth) by creating an enterprise-wide, collaborative, workflow-driven environment. Reduce Costs. A strong PLM solution should help shave many unnecessary costs that companies typically take for granted. Rationalizing SKU’s, components (ingredients and packaging) and suppliers is a major opportunity at most companies that PLM should help address. A natural outcome of this rationalization is lower direct material spend and a reduction of inventory. Another cost cutting opportunity comes with PLM when it helps companies avoid certain costs associated with process inefficiencies that lead to scrap, rework, excess and obsolete inventory, poor end of life administration, higher cost of quality and regulatory and increased expediting. Mitigate Risk. Risks are the hardest to quantify but can be the most costly to a company. Food safety, recalls, line shutdowns, customer dissatisfaction and, worst of all, the potential tarnishing of your brands are a few of the debilitating risks that CP companies deal with on a daily basis. These risks are so uniquely severe that they require an enterprise PLM solution specifically designed for the CP industry that safeguards product information and processes while still allowing the art of innovation to flourish. Many CP companies have already created a winning advantage by leveraging a single, best practice PLM solution to establish an enterprise-wide, systematic approach to innovation. Oracle’s Answer for the Consumer Products Industry Oracle is dedicated to solving the growth and innovation challenges facing the CP industry. Oracle’s Agile Product Lifecycle Management for Process solution was originally developed with and for CP companies and is driven by a specialized development staff solely focused on maintaining and continuously improving the solution per the latest industry requirements. Agile PLM for Process helps CP companies handle all of the processes associated with managing the science of the innovation process, including: specification management, new product development/project and portfolio management, formulation optimization, supplier management, and quality and regulatory compliance to name a few. And as I mentioned earlier, integration is absolutely critical. Many Oracle CP customers, both with Oracle ERP systems and non-Oracle ERP systems, report benefits from Oracle’s Agile PLM for Process. In future articles we will explain in greater detail how both existing Oracle customers (like Gallo, Smuckers, Land-O-Lakes and Starbucks) and new Oracle customers (like ConAgra, Tyson, McDonalds and Heinz) have all realized the benefits of Agile PLM for Process and its integration to their ERP systems. More to Come Stay tuned for more articles in our blog series “The Business of Winning Innovation.” While we will also feature articles focused on other industries, look forward to more on how Agile PLM for Process addresses innovation challenges facing the CP industry. Additional topics include: Innovation Data Management (IDM), New Product Development (NPD), Product Quality Management (PQM), Menu Management,Private Label Management, and more! . Watch this video for more info about Agile PLM for Process

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• The challenge of communicating externally with IRM secured content

  - by Simon Thorpe

  I am often asked by customers about how they handle sending IRM secured documents to external parties. Their concern is that using IRM to secure sensitive information they need to share outside their business, is troubled with the inability for third parties to install the software which enables them to gain access to the information. It is a very legitimate question and one i've had to answer many times in the past 10 years whilst helping customers plan successful IRM deployments. The operating system does not provide the required level of content security The problem arises from what IRM delivers, persistent security to your sensitive information where ever it resides and whenever it is in use. Oracle IRM gives customers an array of features that help ensure sensitive information in an IRM document or email is always protected and only accessed by authorized users using legitimate applications. Examples of such functionality are; Control of the clipboard, either by disabling completely in the opened document or by allowing the cut and pasting of information between secured IRM documents but not into insecure applications. Protection against programmatic access to the document. Office documents and PDF documents have the ability to be accessed by other applications and scripts. With Oracle IRM we have to protect against this to ensure content cannot be leaked by someone writing a simple program. Securing of decrypted content in memory. At some point during the process of opening and presenting a sealed document to an end user, we must decrypt it and give it to the application (Adobe Reader, Microsoft Word, Excel etc). This process must be secure so that someone cannot simply get access to the decrypted information. The operating system alone just doesn't have the functionality to deliver these types of features. This is why for every IRM technology there must be some extra software installed and typically this software requires administrative rights to do so. The fact is that if you want to have very strong security and access control over a document you are going to send to someone who is beyond your network infrastructure, there must be some software to provide that functionality. Simple installation with Oracle IRM The software used to control access to Oracle IRM sealed content is called the Oracle IRM Desktop. It is a small, free piece of software roughly about 12mb in size. This software delivers functionality for everything a user needs to work with an Oracle IRM solution. It provides the functionality for all formats we support, the storage and transparent synchronization of user rights and unique to Oracle, the ability to search inside sealed files stored on the local computer. In Oracle we've made every technical effort to ensure that installing this software is a simple as possible. In situations where the user's computer is part of the enterprise, this software is typically deployed using existing technologies such as Systems Management Server from Microsoft or by using Active Directory Group Policies. However when sending sealed content externally, you cannot automatically install software on the end users machine. You need to rely on them to download and install themselves. Again we've made every effort for this manual install process to be as simple as we can. Starting with the small download size of the software itself to the simple installation process, most end users are able to install and access sealed content very quickly. You can see for yourself how easily this is done by walking through our free and easy self service demonstration of using sealed content. How to handle objections and ensure there is value However the fact still remains that end users may object to installing, or may simply be unable to install the software themselves due to lack of permissions. This is often a problem with any technology that requires specialized software to access a new type of document. In Oracle, over the past 10 years, we've learned many ways to get over this barrier of getting software deployed by external users. First and I would say of most importance, is the content MUST have some value to the person you are asking to install software. Without some type of value proposition you are going to find it very difficult to get past objections to installing the IRM Desktop. Imagine if you were going to secure the weekly campus restaurant menu and send this to contractors. Their initial response will be, "why on earth are you asking me to download some software just to access your menu!?". A valid objection... there is no value to the user in doing this. Now consider the scenario where you are sending one of your contractors their employment contract which contains their address, social security number and bank account details. Are they likely to take 5 minutes to install the IRM Desktop? You bet they are, because there is real value in doing so and they understand why you are doing it. They want their personal information to be securely handled and a quick download and install of some software is a small task in comparison to dealing with the loss of this information. Be clear in communicating this value So when sending sealed content to people externally, you must be clear in communicating why you are using an IRM technology and why they need to install some software to access the content. Do not try and avoid the issue, you must be clear and upfront about it. In doing so you will significantly reduce the "I didn't know I needed to do this..." responses and also gain respect for being straight forward. One customer I worked with, 6 months after the initial deployment of Oracle IRM, called me panicking that the partner they had started to share their engineering documents with refused to install any software to access this highly confidential intellectual property. I explained they had to communicate to the partner why they were doing this. I told them to go back with the statement that "the company takes protecting its intellectual property seriously and had decided to use IRM to control access to engineering documents." and if the partner didn't respect this decision, they would find another company that would. The result? A few days later the partner had made the Oracle IRM Desktop part of their approved list of software in the company. Companies are successful when sending sealed content to third parties We have many, many customers who send sensitive content to third parties. Some customers actually sell access to Oracle IRM protected content and therefore 99% of their users are external to their business, one in particular has sold content to hundreds of thousands of external users. Oracle themselves use the technology to secure M&A documents, payroll data and security assessments which go beyond the traditional enterprise security perimeter. Pretty much every company who deploys Oracle IRM will at some point be sending those documents to people outside of the company, these customers must be successful otherwise Oracle IRM wouldn't be successful. Because our software is used by a wide variety of companies, some who use it to sell content, i've often run into people i'm sharing a sealed document with and they already have the IRM Desktop installed due to accessing content from another company. The future In summary I would say that yes, this is a hurdle that many customers are concerned about but we see much evidence that in practice, people leap that hurdle with relative ease as long as they are good at communicating the value of using IRM and also take measures to ensure end users can easily go through the process of installation. We are constantly developing new ideas to reducing this hurdle and maybe one day the operating systems will give us enough rich security functionality to have no software installation. Until then, Oracle IRM is by far the easiest solution to balance security and usability for your business. If you would like to evaluate it for yourselves, please contact us.

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• The Faces in the Crowdsourcing

  - by Applications User Experience

  By Jeff Sauro, Principal Usability Engineer, Oracle Imagine having access to a global workforce of hundreds of thousands of people who can perform tasks or provide feedback on a design quickly and almost immediately. Distributing simple tasks not easily done by computers to the masses is called "crowdsourcing" and until recently was an interesting concept, but due to practical constraints wasn't used often. Enter Amazon.com. For five years, Amazon has hosted a service called Mechanical Turk, which provides an easy interface to the crowds. The service has almost half a million registered, global users performing a quarter of a million human intelligence tasks (HITs). HITs are submitted by individuals and companies in the U.S. and pay from $.01 for simple tasks (such as determining if a picture is offensive) to several dollars (for tasks like transcribing audio). What do we know about the people who toil away in this digital crowd? Can we rely on the work done in this anonymous marketplace? A rendering of the actual Mechanical Turk (from Wikipedia) Knowing who is behind Amazon's Mechanical Turk is fitting, considering the history of the actual Mechanical Turk. In the late 1800's, a mechanical chess-playing machine awed crowds as it beat master chess players in what was thought to be a mechanical miracle. It turned out that the creator, Wolfgang von Kempelen, had a small person (also a chess master) hiding inside the machine operating the arms to provide the illusion of automation. The field of human computer interaction (HCI) is quite familiar with gathering user input and incorporating it into all stages of the design process. It makes sense then that Mechanical Turk was a popular discussion topic at the recent Computer Human Interaction usability conference sponsored by the Association for Computing Machinery in Atlanta. It is already being used as a source for input on Web sites (for example, Feedbackarmy.com) and behavioral research studies. Two papers shed some light on the faces in this crowd. One paper tells us about the shifting demographics from mostly stay-at-home moms to young men in India. The second paper discusses the reliability and quality of work from the workers. Just who exactly would spend time doing tasks for pennies? In "Who are the crowdworkers?" University of California researchers Ross, Silberman, Zaldivar and Tomlinson conducted a survey of Mechanical Turk worker demographics and compared it to a similar survey done two years before. The initial survey reported workers consisting largely of young, well-educated women living in the U.S. with annual household incomes above $40,000. The more recent survey reveals a shift in demographics largely driven by an influx of workers from India. Indian workers went from 5% to over 30% of the crowd, and this block is largely male (two-thirds) with a higher average education than U.S. workers, and 64% report an annual income of less than $10,000 (keeping in mind $1 has a lot more purchasing power in India). This shifting demographic certainly has implications as language and culture can play critical roles in the outcome of HITs. Of course, the demographic data came from paying Turkers $.10 to fill out a survey, so there is some question about both a self-selection bias (characteristics which cause Turks to take this survey may be unrepresentative of the larger population), not to mention whether we can really trust the data we get from the crowd. Crowds can perform tasks or provide feedback on a design quickly and almost immediately for usability testing. (Photo attributed to victoriapeckham Flikr While having immediate access to a global workforce is nice, one major problem with Mechanical Turk is the incentive structure. Individuals and companies that deploy HITs want quality responses for a low price. Workers, on the other hand, want to complete the task and get paid as quickly as possible, so that they can get on to the next task. Since many HITs on Mechanical Turk are surveys, how valid and reliable are these results? How do we know whether workers are just rushing through the multiple-choice responses haphazardly answering? In "Are your participants gaming the system?" researchers at Carnegie Mellon (Downs, Holbrook, Sheng and Cranor) set up an experiment to find out what percentage of their workers were just in it for the money. The authors set up a 30-minute HIT (one of the more lengthy ones for Mechanical Turk) and offered a very high $4 to those who qualified and $.20 to those who did not. As part of the HIT, workers were asked to read an email and respond to two questions that determined whether workers were likely rushing through the HIT and not answering conscientiously. One question was simple and took little effort, while the second question required a bit more work to find the answer. Workers were led to believe other factors than these two questions were the qualifying aspect of the HIT. Of the 2000 participants, roughly 1200 (or 61%) answered both questions correctly. Eighty-eight percent answered the easy question correctly, and 64% answered the difficult question correctly. In other words, about 12% of the crowd were gaming the system, not paying enough attention to the question or making careless errors. Up to about 40% won't put in more than a modest effort to get paid for a HIT. Young men and those that considered themselves in the financial industry tended to be the most likely to try to game the system. There wasn't a breakdown by country, but given the demographic information from the first article, we could infer that many of these young men come from India, which makes language and other cultural differences a factor. These articles raise questions about the role of crowdsourcing as a means for getting quick user input at low cost. While compensating users for their time is nothing new, the incentive structure and anonymity of Mechanical Turk raises some interesting questions. How complex of a task can we ask of the crowd, and how much should these workers be paid? Can we rely on the information we get from these professional users, and if so, how can we best incorporate it into designing more usable products? Traditional usability testing will still play a central role in enterprise software. Crowdsourcing doesn't replace testing; instead, it makes certain parts of gathering user feedback easier. One can turn to the crowd for simple tasks that don't require specialized skills and get a lot of data fast. As more studies are conducted on Mechanical Turk, I suspect we will see crowdsourcing playing an increasing role in human computer interaction and enterprise computing. References: Downs, J. S., Holbrook, M. B., Sheng, S., and Cranor, L. F. 2010. Are your participants gaming the system?: screening mechanical turk workers. In Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10. ACM, New York, NY, 2399-2402. Link: http://doi.acm.org/10.1145/1753326.1753688 Ross, J., Irani, L., Silberman, M. S., Zaldivar, A., and Tomlinson, B. 2010. Who are the crowdworkers?: shifting demographics in mechanical turk. In Proceedings of the 28th of the international Conference Extended Abstracts on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI EA '10. ACM, New York, NY, 2863-2872. Link: http://doi.acm.org/10.1145/1753846.1753873

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• The Sensemaking Spectrum for Business Analytics: Translating from Data to Business Through Analysis

  - by Joe Lamantia

  One of the most compelling outcomes of our strategic research efforts over the past several years is a growing vocabulary that articulates our cumulative understanding of the deep structure of the domains of discovery and business analytics. Modes are one example of the deep structure we’ve found.  After looking at discovery activities across a very wide range of industries, question types, business needs, and problem solving approaches, we've identified distinct and recurring kinds of sensemaking activity, independent of context.  We label these activities Modes: Explore, compare, and comprehend are three of the nine recognizable modes.  Modes describe *how* people go about realizing insights.  (Read more about the programmatic research and formal academic grounding and discussion of the modes here: https://www.researchgate.net/publication/235971352_A_Taxonomy_of_Enterprise_Search_and_Discovery) By analogy to languages, modes are the 'verbs' of discovery activity.  When applied to the practical questions of product strategy and development, the modes of discovery allow one to identify what kinds of analytical activity a product, platform, or solution needs to support across a spread of usage scenarios, and then make concrete and well-informed decisions about every aspect of the solution, from high-level capabilities, to which specific types of information visualizations better enable these scenarios for the types of data users will analyze. The modes are a powerful generative tool for product making, but if you've spent time with young children, or had a really bad hangover (or both at the same time...), you understand the difficult of communicating using only verbs.  So I'm happy to share that we've found traction on another facet of the deep structure of discovery and business analytics.  Continuing the language analogy, we've identified some of the ‘nouns’ in the language of discovery: specifically, the consistently recurring aspects of a business that people are looking for insight into.  We call these discovery Subjects, since they identify *what* people focus on during discovery efforts, rather than *how* they go about discovery as with the Modes. Defining the collection of Subjects people repeatedly focus on allows us to understand and articulate sense making needs and activity in more specific, consistent, and complete fashion.  In combination with the Modes, we can use Subjects to concretely identify and define scenarios that describe people’s analytical needs and goals.  For example, a scenario such as ‘Explore [a Mode] the attrition rates [a Measure, one type of Subject] of our largest customers [Entities, another type of Subject] clearly captures the nature of the activity — exploration of trends vs. deep analysis of underlying factors — and the central focus — attrition rates for customers above a certain set of size criteria — from which follow many of the specifics needed to address this scenario in terms of data, analytical tools, and methods. We can also use Subjects to translate effectively between the different perspectives that shape discovery efforts, reducing ambiguity and increasing impact on both sides the perspective divide.  For example, from the language of business, which often motivates analytical work by asking questions in business terms, to the perspective of analysis.  The question posed to a Data Scientist or analyst may be something like “Why are sales of our new kinds of potato chips to our largest customers fluctuating unexpectedly this year?” or “Where can innovate, by expanding our product portfolio to meet unmet needs?”.  Analysts translate questions and beliefs like these into one or more empirical discovery efforts that more formally and granularly indicate the plan, methods, tools, and desired outcomes of analysis.  From the perspective of analysis this second question might become, “Which customer needs of type ‘A', identified and measured in terms of ‘B’, that are not directly or indirectly addressed by any of our current products, offer 'X' potential for ‘Y' positive return on the investment ‘Z' required to launch a new offering, in time frame ‘W’?  And how do these compare to each other?”.  Translation also happens from the perspective of analysis to the perspective of data; in terms of availability, quality, completeness, format, volume, etc. By implication, we are proposing that most working organizations — small and large, for profit and non-profit, domestic and international, and in the majority of industries — can be described for analytical purposes using this collection of Subjects.  This is a bold claim, but simplified articulation of complexity is one of the primary goals of sensemaking frameworks such as this one.  (And, yes, this is in fact a framework for making sense of sensemaking as a category of activity - but we’re not considering the recursive aspects of this exercise at the moment.) Compellingly, we can place the collection of subjects on a single continuum — we call it the Sensemaking Spectrum — that simply and coherently illustrates some of the most important relationships between the different types of Subjects, and also illuminates several of the fundamental dynamics shaping business analytics as a domain.  As a corollary, the Sensemaking Spectrum also suggests innovation opportunities for products and services related to business analytics. The first illustration below shows Subjects arrayed along the Sensemaking Spectrum; the second illustration presents examples of each kind of Subject.  Subjects appear in colors ranging from blue to reddish-orange, reflecting their place along the Spectrum, which indicates whether a Subject addresses more the viewpoint of systems and data (Data centric and blue), or people (User centric and orange).  This axis is shown explicitly above the Spectrum.  Annotations suggest how Subjects align with the three significant perspectives of Data, Analysis, and Business that shape business analytics activity.  This rendering makes explicit the translation and bridging function of Analysts as a role, and analysis as an activity. Subjects are best understood as fuzzy categories [http://georgelakoff.files.wordpress.com/2011/01/hedges-a-study-in-meaning-criteria-and-the-logic-of-fuzzy-concepts-journal-of-philosophical-logic-2-lakoff-19731.pdf], rather than tightly defined buckets.  For each Subject, we suggest some of the most common examples: Entities may be physical things such as named products, or locations (a building, or a city); they could be Concepts, such as satisfaction; or they could be Relationships between entities, such as the variety of possible connections that define linkage in social networks.  Likewise, Events may indicate a time and place in the dictionary sense; or they may be Transactions involving named entities; or take the form of Signals, such as ‘some Measure had some value at some time’ - what many enterprises understand as alerts.   The central story of the Spectrum is that though consumers of analytical insights (represented here by the Business perspective) need to work in terms of Subjects that are directly meaningful to their perspective — such as Themes, Plans, and Goals — the working realities of data (condition, structure, availability, completeness, cost) and the changing nature of most discovery efforts make direct engagement with source data in this fashion impossible.  Accordingly, business analytics as a domain is structured around the fundamental assumption that sense making depends on analytical transformation of data.  Analytical activity incrementally synthesizes more complex and larger scope Subjects from data in its starting condition, accumulating insight (and value) by moving through a progression of stages in which increasingly meaningful Subjects are iteratively synthesized from the data, and recombined with other Subjects.  The end goal of  ‘laddering’ successive transformations is to enable sense making from the business perspective, rather than the analytical perspective.Synthesis through laddering is typically accomplished by specialized Analysts using dedicated tools and methods. Beginning with some motivating question such as seeking opportunities to increase the efficiency (a Theme) of fulfillment processes to reach some level of profitability by the end of the year (Plan), Analysts will iteratively wrangle and transform source data Records, Values and Attributes into recognizable Entities, such as Products, that can be combined with Measures or other data into the Events (shipment of orders) that indicate the workings of the business.  More complex Subjects (to the right of the Spectrum) are composed of or make reference to less complex Subjects: a business Process such as Fulfillment will include Activities such as confirming, packing, and then shipping orders.  These Activities occur within or are conducted by organizational units such as teams of staff or partner firms (Networks), composed of Entities which are structured via Relationships, such as supplier and buyer.  The fulfillment process will involve other types of Entities, such as the products or services the business provides.  The success of the fulfillment process overall may be judged according to a sophisticated operating efficiency Model, which includes tiered Measures of business activity and health for the transactions and activities included.  All of this may be interpreted through an understanding of the operational domain of the businesses supply chain (a Domain).   We'll discuss the Spectrum in more depth in succeeding posts.

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• How to create a virtual network with Azure Connect

  - by Herve Roggero

  If you are trying to establish a virtual network between machines located in disparate networks, you can either use VPN, Virtual Network or Azure Connect. If you want to establish a connection between machines located in Windows Azure, you should consider using the Virtual Network service. If you want to establish a connection between local machines and Virtual Machines in Windows Azure, you may be able to use your existing VPN device (assuming you have one), as long as the device is supported by Microsoft. If the VPN device you are using isn’t supported, or if you are trying to create a virtual network between machines from disparate networks (such as machines located in another cloud provider), you can use Azure Connect. This blog post explains how Azure Connect can help you create virtual networks between multiple servers in the cloud, various servers in different cloud environments, and on-premise. Note: Azure Connect is currently in Technical Preview. About Azure Connect Let’s do a quick review of Azure Connect. This technology implements an IPSec tunnel from machines to to a relay service located in the Microsoft cloud (Azure). So in essence, Azure Connect doesn’t provide a point-to-point connection between machines; the network communication is tunneled through the relay service. The relay service in turn offers a mechanism to enforce basic communication rules that you define through Groups. We will review this later. You could network two or more VMs in the Azure cloud (although you should consider using a Virtual Network if you go this route), or servers in the Azure cloud and other machines in the Amazon cloud for example, or even two or more on-premise servers located in different locations for which a direct network connection is not an option. You can place any number of machines in your topology. Azure Connect gives you great flexibility on how you want to build your virtual network across various environments. So Azure Connect makes sense when you want to: Connect machines located in different cloud providers Connect on-premise machines running in different locations Connect Azure VMs with on-premise (if you do not have a VPN device, or if your device is not supported) Connect Azure Roles (Worker Roles, Web Roles) with on-premise servers or in other cloud providers The diagram below shows you a high level network topology that involves machines in the Windows Azure cloud, other cloud providers and on-premise. You should note that the only required component in this diagram is the Relay itself. The other machines are optional (although your network is useful only if you have two or more machines involved). Relay agents are currently available in three geographic areas: US, Europe and Asia. You can change which region you want to use in the Windows Azure management portal. High Level Network Topology With Azure Connect Azure Connect Agent Azure Connect establishes a virtual network and creates virtual adapters on your machines; these virtual adapters communicate through the Relay using IPSec. This is achieved by installing an agent (the Azure Connect Agent) on all the machines you want in your network topology. However, you do not need to install the agent on Worker Roles and Web Roles; that’s because the agent is already installed for you. Any other machine, including Virtual Machines in Windows Azure, needs the agent installed.  To install the agent, simply go to your Windows Azure portal (http://windows.azure.com) and click on Networks on the bottom left panel. You will see a list of subscriptions under Connect. If you select a subscription, you will be able to click on the Install Local Endpoint icon on top. Clicking on this icon will begin the download and installation process for the agent. Activating Roles for Azure Connect As previously mentioned, you do not need to install the Azure Connect Agent on Worker Roles and Web Roles because it is already loaded. However, you do need to activate them if you want the roles to participate in your network topology. To do this, you will need to click on the Get Activation Token icon. The activation token must then be copied and placed in the configuration file of your roles. For more information on how to perform this step, visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg432964.aspx. Firewall Rules Note that specific firewall rules must exist to allow the agent to communicate through the Relay. You will need to allow TCP 443 and ICMPv6. For additional information, please visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg433061.aspx. CA Certificates You can optionally require agents to sign their activation request with the Relay using a trusted certificate issued by a Certificate Authority (CA). Click on Activation Options to learn more. Groups To create your network topology you must first create a group. A group represents a logical container of endpoints (or machines) that can communicate through the Relay. You can create multiple groups allowing you to manage network communication differently. For example you could create a DEVELOPMENT group and a PRODUCTION group. To add an endpoint you must first install an agent that will create a virtual adapter on the machine on which it is installed (as discussed in the previous section). Once you have created a group and installed the agents, the machines will appear in the Windows Azure management portal and you can start assigning machines to groups. The next figure shows you that I created a group called LocalGroup and assigned two machines (both on-premise) to that group. Groups and Computers in Azure Connect As I mentioned previously you can allow these machines to establish a network connection. To do this, you must enable the Interconnected option in the group. The following diagram shows you the definition of the group. In this topology I chose to include local machines only, but I could also add worker roles and web roles in the Azure Roles section (you must first activate your roles, as discussed previously). You could also add other Groups, allowing you to manage inter-group communication. Defining a Group in Azure Connect Testing the Connection Now that my agents have been installed on my two machines, the group defined and the Interconnected option checked, I can test the connection between my machines. The next screenshot shows you that I sent a PING request to DEVLAP02 from DEVDSK02. The PING request was successful. Note however that the time is in the hundreds of milliseconds on average. That is to be expected because the machines are connecting through the Relay located in the cloud. Going through the Relay introduces an extra hop in the communication chain, so if your systems rely on high performance, you may want to conduct some basic performance tests. Sending a PING Request Through The Relay Conclusion As you can see, creating a network topology between machines using the Azure Connect service is simple. It took me less than five minutes to create the above configuration, including the time it took to install the Azure Connect agents on the two machines. The flexibility of Azure Connect allows you to create a virtual network between disparate environments, as long as your operating systems are supported by the agent. For more information on Azure Connect, visit the MSDN website at http://msdn.microsoft.com/en-us/library/windowsazure/gg432997.aspx. About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting, a company specialized in cloud computing products and services. Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" from Apress and runs the Azure Florida Association (on LinkedIn: http://www.linkedin.com/groups?gid=4177626). For more information on Blue Syntax Consulting, visit www.bluesyntax.net. Special Thanks I would like thank those that helped me figure out how Azure Connect works: Marcel Meijer - http://blogs.msmvps.com/marcelmeijer/ Michael Wood - Http://www.mvwood.com Glenn Block - http://www.codebetter.com/glennblock Yves Goeleven - http://cloudshaper.wordpress.com/ Sandrino Di Mattia - http://fabriccontroller.net/ Mike Martin - http://techmike2kx.wordpress.com

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• Integration Patterns with Azure Service Bus Relay, Part 3: Anonymous partial-trust consumer

  - by Elton Stoneman

  This is the third in the IPASBR series, see also: Integration Patterns with Azure Service Bus Relay, Part 1: Exposing the on-premise service Integration Patterns with Azure Service Bus Relay, Part 2: Anonymous full-trust .NET consumer As the patterns get further from the simple .NET full-trust consumer, all that changes is the communication protocol and the authentication mechanism. In Part 3 the scenario is that we still have a secure .NET environment consuming our service, so we can store shared keys securely, but the runtime environment is locked down so we can't use Microsoft.ServiceBus to get the nice WCF relay bindings. To support this we will expose a RESTful endpoint through the Azure Service Bus, and require the consumer to send a security token with each HTTP service request. Pattern applicability This is a good fit for scenarios where: the runtime environment is secure enough to keep shared secrets the consumer can execute custom code, including building HTTP requests with custom headers the consumer cannot use the Azure SDK assemblies the service may need to know who is consuming it the service does not need to know who the end-user is Note there isn't actually a .NET requirement here. By exposing the service in a REST endpoint, anything that can talk HTTP can be a consumer. We'll authenticate through ACS which also gives us REST endpoints, so the service is still accessed securely. Our real-world example would be a hosted cloud app, where we we have enough room in the app's customisation to keep the shared secret somewhere safe and to hook in some HTTP calls. We will be flowing an identity through to the on-premise service now, but it will be the service identity given to the consuming app - the end user's identity isn't flown through yet. In this post, we’ll consume the service from Part 1 in ASP.NET using the WebHttpRelayBinding. The code for Part 3 (+ Part 1) is on GitHub here: IPASBR Part 3. Authenticating and authorizing with ACS We'll follow the previous examples and add a new service identity for the namespace in ACS, so we can separate permissions for different consumers (see walkthrough in Part 1). I've named the identity partialTrustConsumer. We’ll be authenticating against ACS with an explicit HTTP call, so we need a password credential rather than a symmetric key – for a nice secure option, generate a symmetric key, copy to the clipboard, then change type to password and paste in the key: We then need to do the same as in Part 2 , add a rule to map the incoming identity claim to an outgoing authorization claim that allows the identity to send messages to Service Bus: Issuer: Access Control Service Input claim type: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier Input claim value: partialTrustConsumer Output claim type: net.windows.servicebus.action Output claim value: Send As with Part 2, this sets up a service identity which can send messages into Service Bus, but cannot register itself as a listener, or manage the namespace. RESTfully exposing the on-premise service through Azure Service Bus Relay The part 3 sample code is ready to go, just put your Azure details into Solution Items\AzureConnectionDetails.xml and “Run Custom Tool” on the .tt files.  But to do it yourself is very simple. We already have a WebGet attribute in the service for locally making REST calls, so we are just going to add a new endpoint which uses the WebHttpRelayBinding to relay that service through Azure. It's as easy as adding this endpoint to Web.config for the service:         <endpoint address="https://sixeyed-ipasbr.servicebus.windows.net/rest"                   binding="webHttpRelayBinding"                    contract="Sixeyed.Ipasbr.Services.IFormatService"                   behaviorConfiguration="SharedSecret">         </endpoint> - and adding the webHttp attribute in your endpoint behavior:           <behavior name="SharedSecret">             <webHttp/>             <transportClientEndpointBehavior credentialType="SharedSecret">               <clientCredentials>                 <sharedSecret issuerName="serviceProvider"                               issuerSecret="gl0xaVmlebKKJUAnpripKhr8YnLf9Neaf6LR53N8uGs="/>               </clientCredentials>             </transportClientEndpointBehavior>           </behavior> Where's my WSDL? The metadata story for REST is a bit less automated. In our local webHttp endpoint we've enabled WCF's built-in help, so if you navigate to: http://localhost/Sixeyed.Ipasbr.Services/FormatService.svc/rest/help - you'll see the uri format for making a GET request to the service. The format is the same over Azure, so this is where you'll be connecting: https://[your-namespace].servicebus.windows.net/rest/reverse?string=abc123 Build the service with the new endpoint, open that in a browser and you'll get an XML version of an HTTP status code - a 401 with an error message stating that you haven’t provided an authorization header: <?xml version="1.0"?><Error><Code>401</Code><Detail>MissingToken: The request contains no authorization header..TrackingId:4cb53408-646b-4163-87b9-bc2b20cdfb75_5,TimeStamp:10/3/2012 8:34:07 PM</Detail></Error> By default, the setup of your Service Bus endpoint as a relying party in ACS expects a Simple Web Token to be presented with each service request, and in the browser we're not passing one, so we can't access the service. Note that this request doesn't get anywhere near your on-premise service, Service Bus only relays requests once they've got the necessary approval from ACS. Why didn't the consumer need to get ACS authorization in Part 2? It did, but it was all done behind the scenes in the NetTcpRelayBinding. By specifying our Shared Secret credentials in the consumer, the service call is preceded by a check on ACS to see that the identity provided is a) valid, and b) allowed access to our Service Bus endpoint. By making manual HTTP requests, we need to take care of that ACS check ourselves now. We do that with a simple WebClient call to the ACS endpoint of our service; passing the shared secret credentials, we will get back an SWT: var values = new System.Collections.Specialized.NameValueCollection(); values.Add("wrap_name", "partialTrustConsumer"); //service identity name values.Add("wrap_password", "suCei7AzdXY9toVH+S47C4TVyXO/UUFzu0zZiSCp64Y="); //service identity password values.Add("wrap_scope", "http://sixeyed-ipasbr.servicebus.windows.net/"); //this is the realm of the RP in ACS var acsClient = new WebClient(); var responseBytes = acsClient.UploadValues("https://sixeyed-ipasbr-sb.accesscontrol.windows.net/WRAPv0.9/", "POST", values); rawToken = System.Text.Encoding.UTF8.GetString(responseBytes); With a little manipulation, we then attach the SWT to subsequent REST calls in the authorization header; the token contains the Send claim returned from ACS, so we will be authorized to send messages into Service Bus. Running the sample Navigate to http://localhost:2028/Sixeyed.Ipasbr.WebHttpClient/Default.cshtml, enter a string and hit Go! - your string will be reversed by your on-premise service, routed through Azure: Using shared secret client credentials in this way means ACS is the identity provider for your service, and the claim which allows Send access to Service Bus is consumed by Service Bus. None of the authentication details make it through to your service, so your service is not aware who the consumer is (MSDN calls this "anonymous authentication").

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• Orchestrating the Virtual Enterprise

  - by John Murphy

  During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems.  Case in point, almost everyone has ordered from Amazon.com at one time or another. Our orders are as likely to be fulfilled by third parties as they are by Amazon itself. To deliver the order promptly and efficiently, Amazon has to send it to the right fulfillment location and know the availability in that location. It needs to be able to track status of the fulfillment and deal with exceptions. As a virtual enterprise, Amazon's operations, using thousands of trading partners, requires a very different approach to fulfillment than the traditional 'take an order and ship it from your own warehouse' model. Amazon had no choice but to develop a complex, expensive and custom solution to tackle this problem as there used to be no product solution available. Now, other companies who want to follow similar models have a better off-the-shelf choice -- Oracle Distributed Order Orchestration (DOO).  Consider how another of our customers is using our distributed orchestration solution. This major airplane manufacturer has a highly complex business and interacts regularly with the U.S. Government and major airlines. It sits in the middle of an intricate supply chain and needed to improve visibility across its many different entities. Oracle Fusion DOO gives the company an orchestration mechanism so it could improve quality, speed, flexibility, and consistency without requiring an organ transplant of these highly complex legacy systems. Many retailers face the challenge of dealing with brick and mortar, Web, and reseller channels. They all need to be knitted together into a virtual enterprise experience that is consistent for their customers. When a large U.K. grocer with a strong brick and mortar retail operation added an online business, they turned to Oracle Fusion DOO to bring these entities together. Disturbing the Peace with Acquisitions Quite often a company's ERP system is disrupted when it acquires a new company. An acquisition can inject a new set of processes and systems -- or even introduce an entirely new business like Sun's hardware did at Oracle. This challenge has been a driver for some of our DOO customers. A large power management company is using Oracle Fusion DOO to provide the flexibility to rapidly integrate additional products and services into its central fulfillment operation. The Flip Side of Fulfillment Meanwhile, we haven't ignored similar challenges on the supply side of the equation. Specifically, how to manage complex supply in a flexible way when there are multiple trading parties involved? How to manage the supply to suppliers? How to manage critical components that need to merge in a tier two or tier three supply chain? By investing in supply orchestration solutions for the virtual enterprise, we plan to give users better visibility into their network of suppliers to help them drive down costs. We also think this technology and full orchestration process can be applied to the financial side of organizations. An example is transactions that flow through complex internal structures to minimize tax exposure. We can help companies manage those transactions effectively by thinking about the internal organization as a virtual enterprise and bringing the same solution set to this internal challenge.  The Clear Front Runner No other company is investing in solving the virtual enterprise supply chain issues like Oracle is. Oracle is in a unique position to become the gold standard in this market space. We have the infrastructure of Oracle technology. We already have an Oracle Fusion DOO application which embraces the best of what's required in this area. And we're absolutely committed to extending our Fusion solution to other use cases and delivering even more business value.

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• Augmenting your Social Efforts via Data as a Service (DaaS)

  - by Mike Stiles

  The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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• Webcast Q&A: ING on How to Scale Role Management and Compliance

  - by Tanu Sood

  Thanks to all who attended the live webcast we hosted on ING: Scaling Role Management and Access Certifications to Thousands of Applications on Wed, April 11th. Those of you who couldn’t join us, the webcast replay is now available. Many thanks to our guest speaker, Mark Robison, Enterprise Architect at ING for walking us through ING’s drivers and rationale for the platform approach, the phased implementation strategy, results & metrics, roadmap and recommendations. We greatly appreciate the insight he shared with us all on the deployment synergies between Oracle Identity Manager (OIM) and Oracle Identity Analytics (OIA) to enforce streamlined user and role management and scalable compliance. Mark was also kind enough to walk us through specific solutions features that helped ING manage the problem of role explosion and implement closed loop remediation. Our host speaker, Neil Gandhi, Principal Product Manager, Oracle rounded off the presentation by discussing common use cases and deployment scenarios we see organizations implement to automate user/identity administration and enforce closed-loop scalable compliance. Neil also called out the specific features in Oracle Identity Analytics 11gR1 that cater to expediting and streamlining compliance processes such as access certifications. While we tackled a few questions during the webcast, we have captured the responses to those that we weren’t able to get to here; our sincere thanks to Mark Robison for taking the time to respond to questions specific to ING’s implementation and strategy. Q. Did you include business friendly entitlment descriptions, or is the business seeing application descriptors A. We include very business friendly descriptions.  The OIA tool has the facility to allow this. Q. When doing attestation on job change, who is in the workflow to review and confirm that the employee should continue to have access? Is that a best practice?   A. The new and old manager  are in the workflow.  The tool can check for any Separation of Duties (SOD) violations with both having similiar accesses.  It may not be a best practice, but it is a reality of doing your old and new job for a transition period on a transfer. Q. What versions of OIM and OIA are being used at ING?   A. OIM 11gR1 and OIA 11gR1; the very latest versions available. Q. Are you using an entitlements / role catalog?   A. Yes. We use both roles and entitlements. Q. What specific unexpected benefits did the Identity Warehouse provide ING?   A. The most unanticipated was to help Legal Hold identify user ID's in the various applications.   Other benefits included providing a one stop shop for all aggregated ID information. Q. How fine grained are your application and entitlements? Did OIA, OIM support that level of granularity?   A. We have some very fine grained entitlements, but we role this up into approved Roles to allow for easier management.   For managing very fine grained entitlements, Oracle offers the Oracle Entitlement Server.  We currently do not own this software but are considering it. Q. Do you allow any individual access or is everything truly role based?   A. We are a hybrid environment with roles and individual positive and negative entitlements Q. Did you use an Agile methodology like scrum to deliver functionality during your project? A. We started with waterfall, but used an agile approach to provide benefits after the initial implementation Q. How did you handle rolling out the standard ID format to existing users? A. We just used the standard IDs for new users.  We have not taken on a project to address the existing nonstandard IDs. Q. To avoid role explosion, how do you deal with apps that require more than a couple of entitlement TYPES? For example, an app may have different levels of access and it may need to know the user's country/state to associate them with particular customers.   A. We focus on the functional user and craft the role around their daily job requirements.  The role captures the required application entitlements.  To keep role explosion down, we use role mining in OIA and also meet and interview the business.  It is an iterative process to get role consensus. Q. Great presentation! How many rounds of Certifications has ING performed so far?  A. Around 7 quarters and constant certifications on transfer. Q. Did you have executive support from the top down   A. Yes  The executive support was key to our success. Q. For your cloud instance are you using OIA or OIM as SaaS?  A. No.  We are just provisioning and deprovisioning to various Cloud providers.  (Service Now is an example) Q. How do you ensure a role owner does not get more priviliges as are intended and thus violates another role, e,g, a DBA Roles should not get tor rigt to run somethings as root, as this would affect the root role? A. We have SOD  checks.  Also all Roles are initially approved by external audit and the role owners have to certify the roles and any changes Q. What is your ratio of employees to roles?   A. We are still in process going through our various lines of business, so I do not have a final ratio.  From what we have seen, the ratio varies greatly depending on the Line of Business and the diversity of Job Functions.  For standardized lines of business such as call centers, the ratio is very good where we can have a single role that covers many employees.  For specialized lines of business like treasury, it can be one or two people per role. Q. Is ING using Oracle On Demand service ?   A. No Q. Do you have to implement or migrate to OIM in order to get the Identity Warehouse, or can OIA provide the identity warehouse as well if you haven't reached OIM yet? A. No, OIM deployment is not required to implement OIA’s Identity Warehouse but as you heard during the webcast, there are tremendous deployment synergies in deploying both OIA and OIM together. Q. When is the Security Governor product coming out? A. Oracle Security Governor for Healthcare is available today. Hope you enjoyed the webcast and we look forward to having you join us for the next webcast in the Customers Talk: Identity as a Platform webcast series: Toyota: Putting Customers First – Identity Platform as a Business Enabler Wednesday, May 16th at 10 am PST/ 1 pm EST Register Today You can also register for a live event at a city near you where Aberdeen’s Derek Brink will discuss the survey results from the recently published report “Analyzing Platform vs. Point Solution Approach in Identity”. And, you can do a quick (& free)  online assessment of your identity programs by benchmarking it against the 160 organizations surveyed  in the Aberdeen report, compliments of Oracle. Here’s the slide deck from our ING webcast: ING webcast platform View more presentations from OracleIDM

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• Bug Triage

  In this blog post brain dump, I'll attempt to describe the process my team tries to follow when dealing with new bug reports (specifically, code defect reports). This is not official Microsoft policy, just the way we do things… if you do things differently and want to share, you can do so at the bottom in the comments (or on your blog).Feature Triage TeamA subset of the feature crew, the triage team (which has representations from the PM, Dev and QA disciplines), looks at all unassigned bugs at regular intervals. This can be weekly or daily (or other frequency) dependent on which part of the product cycle we are in and what the untriaged bug load looks like. They discuss each bug considering the evidence and make a decision of whether the bug goes from Not Yet Assigned to Assigned (plus the name of the DEV to fix this) or whether it goes from Active to Resolved (which means it gets assigned back to the requestor for closure or further debate if they were not present at the triage meeting). Close to critical milestones, the feature triage team needs to further justify bugs they take to additional higher-level triage teams.Bug Opened = Not Yet AssignedSomeone (typically an SDET from the QA team) creates the bug item (e.g. in TFS), ensuring they populate all the relevant fields including: Title, Description, Repro Steps (including the Actual Result at the end of the steps), attachments of code and/or screenshots, Build number that they observed the issue in, regression details if applicable, how it was found, if a test case exists or needs to be created etc. They also indicate their opinion on the Priority and Severity. The bug status is left as Not Yet Assigned."Issue" versus "Fix for issue"The solution to some bugs is easy to determine, e.g. "bug: the column name is misspelled". Obviously the fix is to correct the spelling – still, the triage team should be explicit and enter the correct spelling in the bug's Description. Note that a bad bug name here would be "bug: fix the spelling of the column" (it describes the solution, rather than the problem).Other solutions are trickier to establish, e.g. "bug: the column header is not accessible (can only be clicked on with the mouse, not reached via keyboard)". What is the correct solution here? The last thing to do is leave this undetermined and just assign it to a developer. The solution has to be entered in the description. Behind this type of a bug usually hides a spec defect or a new feature request.The person opening the bug should focus on describing the issue, rather than the solution. The person indicates what the fix is in their opinion by stating the Expected Result (immediately after stating the Actual Result). If they have a complex suggested solution, that should be split out in a separate part, but the triage team has the final say before assigning it. If the solution is lengthy/complicated to describe, the bug can be assigned to the PM. Note: the strict interpretation suggests that any bug with no clear, obvious solution is always a hole in the spec and should always go to the PM. This also ensures the spec gets updated.Not Yet Assigned - Not Yet Assigned (on someone else's plate)If the bug is observed in our feature, but the cause is actually another team, we change the Area Path (which is the way we identify teams in TFS) and leave it as Not Yet Assigned. The triage team may add more comments as appropriate including potentially changing the repro steps. In some cases, we may even resolve the bug in our area path and open a new bug in the area path of the other team.Even though there is no action on a dev on the team, the bug still needs to be tracked. One way of doing this is to implement some notification system that informs the team when the tracked bug changed status; another way is to occasionally run a global query (against all area paths) for bugs that have been opened by a member of the team and follow up with the current owners for stale bugs.Not Yet Assigned - ResolvedThis state transition can only be made by the Feature Triage Team.0. Sometimes the bug description is not clear and in that case it gets Resolved as More Information Needed, so the original requestor can provide it.After understanding what the bug item is about, the first decision is to determine whether it needs to go to a dev.1. If it is a known bug, it gets resolved as "Duplicate" and linked to the existing bug.2. If it is "By Design" it gets resolved as such, indicating that the triage team does not think this is a bug.3. If the bug does not repro on latest bits, it is resolved as "No Repro"4. The most painful: If it is decided that we cannot fix it for this release it gets resolved as "Postponed" or "Won't Fix". The former is typically due to resources and time constraints, while the latter is due to deciding that it is not important enough to consume our resources in any release (yes, not all bugs must be fixed!). For both cases, there are other factors that contribute to the decision such as: existence of a reasonable workaround, frequency we expect users to encounter the issue, dependencies on other team to offer a solution, whether it breaks a core scenario, whether it prohibits customer feedback on a major feature, is it a regression from a previous release, impact of the fix on other partner teams (e.g. User Education, User Experience, Localization/Globalization), whether this is the right fix, does the fix impact performance goals, and last but not least, severity of bug (e.g. loss of customer data, security threat, crash, hang). The bar for fixing a bug goes up as the release date approaches. The triage team becomes hardnosed about which bugs to take, while the developers are busy resolving assigned bugs thus everyone drives for Zero Bug Bounce (ZBB). ZBB is when you have 0 active bugs older than 48 hours.Not Yet Assigned - AssignedIf the bug is something we decide to fix in this release and the solution is known, then it is assigned to a DEV. This is either the developer that will do the work, or a Lead that can further assign it to one of his developer team based on a load balancing algorithm of their choosing.Sometimes, the triage team needs the dev to do some investigation work before deciding whether to take the fix; similarly, the checkin for the fix may be gated on code review by the triage team. In these cases, these instructions are provided in the comments section of the bug and when the developer is done they notify the triage team for final decision.Additionally, a Priority and Severity (from 0 to 4) has to be entered, e.g. a P0 means "drop anything you are doing and fix this now" whereas a P4 is something you get to after all P0,1,2,3 bugs are fixed.From a testing perspective, if the bug was found through ad-hoc testing or an external team, the decision is made whether test cases should be added to avoid future regressions. This is communicated to the QA team.Assigned - ResolvedWhen the developer receives the bug (they should be checking daily for new bugs on their plate looking at bugs in order of priority and from older to newer) they can send it back to triage if the information is not clear. Otherwise, they investigate the bug, setting the Sub Status to "Investigating"; if they cannot make progress, they set the Sub Status to "Blocked" and discuss this with triage or whoever else can help them get unblocked. Once they are unblocked, they set the Sub Status to "Working on Solution"; once they are code complete they send a code review request, setting the Sub Status to "Fix Available". After the iterative code review process is over and everyone is happy with the fix, the developer checks it in and changes the state of the bug from Active (and Assigned to them) to Resolved (and Assigned to someone else).The developer needs to ensure that when the status is changed to Resolved that it is assigned to a QA person. For example, maybe the PM opened the bug, but it should be a QA person that will verify the fix - the developer needs to manually change the assignee in that case. Typically the QA person will send an email to the original requestor notifying them that the fix is verified.Resolved - ??In all cases above, note that the final state was Resolved. What happens after that? The final step should be Closed. The bug is closed once the QA person verifying the fix is happy with it. If the person is not happy, then they change the state from Resolved to Active, thus sending it back to the developer. If the developer and QA person cannot reach agreement, then triage can be brought into it. An easy way to do that is change the status back to Not Yet Assigned with appropriate comments so the triage team can re-review.It is important to note that only QA can close a bug. That means that if the opener of the bug was a PM, when the bug gets resolved by the dev it may land on the PM's plate and after a quick review, the PM would re-assign to an SDET, which is the only role that can close bugs. One exception to this is if the person that filed the bug is external: in that case, we leave it Resolved and assigned to them and also send them a notification that they need to verify the fix. Another exception is if specialized developer knowledge is needed for verifying the bug fix (e.g. it was a refactoring suggestion bug typically not observable by the user) in which case it is fine to have a developer verify the fix, and ideally a different developer to the one that opened the bug.Other links on bug triageA quick search reveals that others have talked about this subject, e.g. here, here, here, here and here.Your take?If you have other best practices your team uses to deal with incoming bug reports, feel free to share in the comments below or on your blog. Comments about this post welcome at the original blog.

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• Issue 15: Oracle PartnerNetwork Exchange @ Oracle OpenWorld

  - by rituchhibber

       ORACLE FOCUS Oracle PartnerNetwork Exchange@ ORACLE OpenWorld Sylvie MichouSenior DirectorPartner Marketing & Communications and Strategic Programs RESOURCES -- Oracle OpenWorld 2012 Oracle PartnerNetwork Exchange @ OpenWorld Oracle PartnerNetwork Exchange @ OpenWorld Registration Oracle PartnerNetwork Exchange SpecializationTest Fest Oracle OpenWorld Schedule Builder Oracle OpenWorld Promotional Toolkit for Partners Oracle Partner Events Oracle Partner Webcasts Oracle EMEA Partner News SUBSCRIBE FEEDBACK PREVIOUS ISSUES If you are attending our forthcoming Oracle OpenWorld 2012 conference in San Francisco from 30 September to 4 October, you will discover a new dedicated programme of keynotes and sessions tailored especially for you, our valued partners. Oracle PartnerNetwork Exchange @ OpenWorld has been created to enhance the opportunities for you to learn from and network with Oracle executives and experts. The programme also provides more informal opportunities than ever throughout the week to meet up with the people who are most important to your business: customers, prospects, colleagues and the Oracle EMEA Alliances & Channels management team. Oracle remains fully focused on building the industry's most admired partner ecosystem—which today spans over 25,000 partners. This new OPN Exchange programme offers an exciting change of pace for partners throughout the conference. Now it will be possible to enjoy a fully-integrated, partner-dedicated session schedule throughout the week, as well as key social events such as the Sunday night Welcome Reception, networking lunches from Monday to Thursday at the Howard Street Tent, and a fantastic closing event on the last Thursday afternoon. In addition to the regular Oracle OpenWorld conference schedule, if you have registered for the Oracle PartnerNetwork Exchange @ OpenWorld programme, you will be invited to attend a much anticipated global partner keynote presentation, plus more than 40 conference sessions aimed squarely at what's most important to you, as partners. Prominent topics for discussion will include: Oracle technologies and roadmaps and how they fit with partners' business plans; business development; regional distinctions in business practices; and much more. Each session will provide plenty of food for thought ahead of the numerous networking opportunities throughout the week, encouraging the knowledge exchange with Oracle executives, customers, prospects, and colleagues that will make this conference of even greater value for you. At Oracle we always work closely with our partners to deliver solution offerings that improve business value, simplify the IT experience and drive innovation and efficiencies for joint customers. The most important element of our new OPN Exchange is content that helps you get more from technology investments, more from your peer-to-peer connections, and more from your interactions with customers. To this end we've created some partner-specific tools which can be used by OPN members ahead of the conference itself. Crucially, a comprehensive Content Catalog already lists and organises details of every OPN Exchange session, speaker, exhibitor, demonstration and related materials. This Content Catalog can be used by all our partners to identify interesting content that you can add to your own personalised Oracle OpenWorld Schedule Builder, allowing more effective planning and pre-enrolment for vital sessions. There are numerous highlights that you will definitely want to include in those personal schedules. On Sunday morning, 30 September we will start the week with partner dedicated OPN Exchange sessions, following our Global Partner Keynote at 13:00 with Judson Althoff, SVP, Worldwide Alliances & Channels and Embedded Sales and senior executives, giving insight into Oracle's partner vision, strategy, and resources—all designed to help build and strengthen market opportunities for you. This will be followed by a number of OPN Exchange general sessions, the Oracle OpenWorld Opening Keynote with Larry Ellison, CEO, Oracle and concluded with the OPN Exchange AfterDark Welcome Reception, starting at 19:30 at the Metreon. From Monday 1 to Thursday 4 October, you can attend the OPN Exchange sessions that are most relevant to your business today and over the coming year. Oracle's top product and sales leaders will be on hand to discuss Oracle's strategic direction in 40+ targeted and in-depth sessions focussing on critical success factors to develop your business. Oracle's dedication to innovation, specialization, enablement and engineering provides Oracle partners with a huge opportunity to create new services and solutions, differentiate themselves and deliver extreme value to joint customers across the globe. Oracle will even be helping over 1000 partners to earn OPN Specialization certification during the Oracle OpenWorld OPN Exchange Test Fest, which will be providing all the study materials and exams required to drive Specialization for free at the conference. You simply need to check the list of current certification tracks available, and make sure you pre-register to reserve a seat in one of the ten sessions being offered free to OPN Exchange registered attendees. And finally, let's not forget those all-important networking opportunities, which can so often provide partners with valuable long-term alliances as well as exciting new business leads. The Oracle PartnerNetwork Lounge, located at Moscone South, exhibition hall, room 100 is the place where partners can meet formally or informally with colleagues, customers, prospects, and other industry professionals. OPN Specialized partners with OPN Exchange passes can also visit the OPN Video Blogging room to record and share ideas, and at the OPN Information Station you will find consultants available to answer your questions. "For the first time ever we will have a full partner conference within OpenWorld. OPN Exchange @ OpenWorld will kick-off on the first Sunday and run the entire week. We'll have over 40 sessions throughout that time and partners will hear from our top development executives, with special sessions dedicated to partnering throughout. It's going to be a phenomenal event, and we look forward to seeing our partners there." Judson Althoff, SVP, Oracle Worldwide Alliances & Channels and Embedded Sales So if you haven't done so already, please register for Oracle PartnerNetwork Exchange @ OpenWorld today or add OPN Exchange to your existing registration for just $100 through My Account. And if you have any further questions regarding partner activities at Oracle OpenWorld, please don't hesitate to contact the Oracle PartnerNetwork team at [email protected] will be on hand to share the very latest information about: Oracle's SPARC Superclusters: the latest Engineered Systems from Oracle, delivering radically improved performance, faster deployment and greatly reduced operational costs for mixed database and enterprise application consolidation Oracle's SPARC T4 servers: with the newly developed T4 processor and Oracle Solaris providing up to five times the single threaded performance and better overall system throughput for expanded application versatility Oracle Database Appliance: a new way to take advantage of the world's most popular database, Oracle Database 11g, in a single, easy-to-deploy and manage system. It's a complete package engineered to deliver simple, reliable and affordable database services to small and medium size businesses and departmental systems. All hardware and software components are supported together and offer customers unique pay-as-you-grow software licensing to quickly scale from two to 24 processor cores without incurring the costs and downtime usually associated with hardware upgrades Oracle Exalogic: the world's only integrated cloud machine, featuring server hardware and middleware software engineered together for maximum performance with minimum set-up and operational cost Oracle Exadata Database Machine: the only database machine that provides extreme performance for both data warehousing and online transaction processing (OLTP) applications, making it the ideal platform for consolidating onto grids or private clouds. It is a complete package of servers, storage, networking and software that is massively scalable, secure and redundant Oracle Sun ZFS Storage Appliances: providing enterprise-class NAS performance, price-performance, manageability and TCO by combining third-generation software with high-performance controllers, flash-based caches and disks Oracle Pillar Axiom Quality-of-Service: confidently consolidate storage for multiple applications into a single datacentre storage solution Oracle Solaris 11: delivering secure enterprise cloud deployments with the ability to run hundreds of virtual application with no overhead and co-engineered with other Oracle software products to provide the highest levels of security, manageability and performance Oracle Enterprise Manager 12c: Oracle's integrated enterprise IT management product, providing the industry's only complete, integrated and business-driven enterprise cloud management solution Oracle VM 3.0: the latest release of Oracle's server virtualisation and management solution, helping to move datacentres beyond server consolidation to improve application deployment and management. Register today and ensure your place at the Extreme Performance Tour! Extreme Performance Tour events are free to attend, but places are limited. To make sure that you don't miss out, please visit Oracle's Extreme Performance Tour website, select the city that you'd be interest in attending an event in, and then click on the 'Register Now' button for that city to secure your interest. Each individual city page also contains more in-depth information about your local event, including logistics, agenda and maybe even a preview of VIP guest speakers. -- Oracle OpenWorld 2010 Whether you attended Oracle OpenWorld 2009 or not, don't forget to save the date now for Oracle OpenWorld 2010. The event will be held a little earlier next year, from 19th-23rd September, so please don't miss out. With thousands of sessions and hundreds of exhibits and demos already lined up, there's no better place to learn how to optimise your existing systems, get an inside line on upcoming technology breakthroughs, and meet with your partner peers, Oracle strategists and even the developers responsible for the products and services that help you get better results for your end customers. Register Now for Oracle OpenWorld 2010! Perhaps you are interested in learning more about Oracle OpenWorld 2010, but don't wish to register at this time? Great! Please just enter your contact information here and we will contact you at a later date. How to Exhibit at Oracle OpenWorld 2010 Sponsorship Opportunities at Oracle OpenWorld 2010 Advertising Opportunities at Oracle OpenWorld 2010 -- Back to the welcome page

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• SQL Server and Hyper-V Dynamic Memory Part 2

  - by SQLOS Team

  Part 1 of this series was an introduction and overview of Hyper-V Dynamic Memory. This part looks at SQL Server memory management and how the SQL engine responds to changing OS memory conditions.   Part 2: SQL Server Memory Management As with any Windows process, sqlserver.exe has a virtual address space (VAS) of 4GB on 32-bit and 8TB in 64-bit editions. Pages in its VAS are mapped to pages in physical memory when the memory is committed and referenced for the first time. The collection of VAS pages that have been recently referenced is known as the Working Set. How and when SQL Server allocates virtual memory and grows its working set depends on the memory model it uses. SQL Server supports three basic memory models:   1. Conventional Memory Model   The Conventional model is the default SQL Server memory model and has the following properties: - Dynamic - can grow or shrink its working set in response to load and external (operating system) memory conditions. - OS uses 4K pages – (not to be confused with SQL Server “pages” which are 8K regions of committed memory).- Pageable - Can be paged out to disk by the operating system.   2. Locked Page Model The locked page memory model is set when SQL Server is started with "Lock Pages in Memory" privilege*. It has the following characteristics: - Dynamic - can grow or shrink its working set in the same way as the Conventional model.- OS uses 4K pages - Non-Pageable – When memory is committed it is locked in memory, meaning that it will remain backed by physical memory and will not be paged out by the operating system. A common misconception is to interpret "locked" as non-dynamic. A SQL Server instance using the locked page memory model will grow and shrink (allocate memory and release memory) in response to changing workload and OS memory conditions in the same way as it does with the conventional model.   This is an important consideration when we look at Hyper-V Dynamic Memory – “locked” memory works perfectly well with “dynamic” memory.   * Note in “Denali” (Standard Edition and above), and in SQL 2008 R2 64-bit (Enterprise and above editions) the Lock Pages in Memory privilege is all that is required to set this model. In 2008 R2 64-Bit standard edition it also requires trace flag 845 to be set, in 2008 R2 32-bit editions it requires sp_configure 'awe enabled' 1.   3. Large Page Model The Large page model is set using trace flag 834 and potentially offers a small performance boost for systems that are configured with large pages. It is characterized by: - Static - memory is allocated at startup and does not change. - OS uses large (>2MB) pages - Non-Pageable The large page model is supported with Hyper-V Dynamic Memory (and Hyper-V also supports large pages), but you get no benefit from using Dynamic Memory with this model since SQL Server memory does not grow or shrink. The rest of this article will focus on the locked and conventional SQL Server memory models.   When does SQL Server grow? For “dynamic” configurations (Conventional and Locked memory models), the sqlservr.exe process grows – allocates and commits memory from the OS – in response to a workload. As much memory is allocated as is required to optimally run the query and buffer data for future queries, subject to limitations imposed by:   - SQL Server max server memory setting. If this configuration option is set, the buffer pool is not allowed to grow to more than this value. In SQL Server 2008 this value represents single page allocations, and in “Denali” it represents any size page allocations and also managed CLR procedure allocations.   - Memory signals from OS. The operating system sets a signal on memory resource notification objects to indicate whether it has memory available or whether it is low on available memory. If there is only 32MB free for every 4GB of memory a low memory signal is set, which continues until 64MB/4GB is free. If there is 96MB/4GB free the operating system sets a high memory signal. SQL Server only allocates memory when the high memory signal is set.   To summarize, for SQL Server to grow you need three conditions: a workload, max server memory setting higher than the current allocation, high memory signals from the OS.    When does SQL Server shrink caches? SQL Server as a rule does not like to return memory to the OS, but it will shrink its caches in response to memory pressure. Memory pressure can be divided into “internal” and “external”.   - External memory pressure occurs when the operating system is running low on memory and low memory signals are set. The SQL Server Resource Monitor checks for low memory signals approximately every 5 seconds and it will attempt to free memory until the signals stop.   To free memory SQL Server does the following: ·         Frees unused memory. ·         Notifies Memory Manager Clients to release memory o   Caches – Free unreferenced cache objects. o   Buffer pool - Based on oldest access times.   The freed memory is released back to the operating system. This process continues until the low memory resource notifications stop.    - Internal memory pressure occurs when the size of different caches and allocations increase but the SQL Server process needs to keep its total memory within a target value. For example if max server memory is set and certain caches are growing large, it will cause SQL to free memory for re-use internally, but not to release memory back to the OS. If you lower the value of max server memory you will generate internal memory pressure that will cause SQL to release memory back to the OS.    Memory pressure handling has not changed much since SQL 2005 and it was described in detail in a blog post by Slava Oks.   Note that SQL Server Express is an exception to the above behavior. Unlike other editions it does not assume it is the most important process running on the system but tries to be more “desktop” friendly. It will empty its working set after a period of inactivity.   How does SQL Server respond to changing OS memory?    In SQL Server 2005 support for Hot-Add memory was introduced. This feature, available in Enterprise and above editions, allows the server to make use of any extra physical memory that was added after SQL Server started. Being able to add physical memory when the system is running is limited to specialized hardware, but with the Hyper-V Dynamic Memory feature, when new memory is allocated to a guest virtual machine, it looks like hot-add physical memory to the guest. What this means is that thanks to the hot-add memory feature, SQL Server 2005 and higher can dynamically grow if more “physical” memory is granted to a guest VM by Hyper-V dynamic memory.   SQL Server checks OS memory every second and dynamically adjusts its “target” (based on available OS memory and max server memory) accordingly.   In “Denali” Standard Edition will also have sqlserver.exe support for hot-add memory when running virtualized (i.e. detecting and acting on Hyper-V Dynamic Memory allocations).   How does a SQL Server workload in a guest VM impact Hyper-V dynamic memory scheduling?   When a SQL workload causes the sqlserver.exe process to grow its working set, the Hyper-V memory scheduler will detect memory pressure in the guest VM and add memory to it. SQL Server will then detect the extra memory and grow according to workload demand. In our tests we have seen this feedback process cause a guest VM to grow quickly in response to SQL workload - we are still working on characterizing this ramp-up.    How does SQL Server respond when Hyper-V removes memory from a guest VM through ballooning?   If pressure from other VM's cause Hyper-V Dynamic Memory to take memory away from a VM through ballooning (allocating memory with a virtual device driver and returning it to the host OS), Windows Memory Manager will page out unlocked portions of memory and signal low resource notification events. When SQL Server detects these events it will shrink memory until the low memory notifications stop (see cache shrinking description above).    This raises another question. Can we make SQL Server release memory more readily and hence behave more "dynamically" without compromising performance? In certain circumstances where the application workload is predictable it may be possible to have a job which varies "max server memory" according to need, lowering it when the engine is inactive and raising it before a period of activity. This would have limited applicaability but it is something we're looking into.   What Memory Management changes are there in SQL Server “Denali”?   In SQL Server “Denali” (aka SQL11) the Memory Manager has been re-written to be more efficient. The main changes are summarized in this post. An important change with respect to Hyper-V Dynamic Memory support is that now the max server memory setting includes any size page allocations and managed CLR procedure allocations it now represents a closer approximation to total sqlserver.exe memory usage. This makes it easier to calculate a value for max server memory, which becomes important when configuring virtual machines to work well with Hyper-V Dynamic Memory Startup and Maximum RAM settings.   Another important change is no more AWE or hot-add support for 32-bit edition. This means if you're running a 32-bit edition of Denali you're limited to a 4GB address space and will not be able to take advantage of dynamically added OS memory that wasn't present when SQL Server started (though Hyper-V Dynamic Memory is still a supported configuration).   In part 3 we’ll develop some best practices for configuring and using SQL Server with Dynamic Memory. Originally posted at http://blogs.msdn.com/b/sqlosteam/

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• Quartz.Net Writing your first Hello World Job

  - by Tarun Arora

  In this blog post I’ll be covering, 01: A few things to consider before you should schedule a Job using Quartz.Net 02: Setting up your solution to use Quartz.Net API 03: Quartz.Net configuration 04: Writing & scheduling a hello world job with Quartz.Net If you are new to Quartz.Net I would recommend going through, A brief introduction to Quartz.net Walkthrough of Installing & Testing Quartz.Net as a Windows Service A few things to consider before you should schedule a Job using Quartz.Net - An instance of the scheduler service - A trigger - And last but not the least a job For example, if I wanted to schedule a script to run on the server, I should be jotting down answers to the below questions, a. Considering there are multiple machines set up with Quartz.Net windows service, how can I choose the instance of Quartz.Net where I want my script to be run b. What will trigger the execution of the job c. How often do I want the job to run d. Do I want the job to run right away or start after a delay or may be have the job start at a specific time e. What will happen to my job if Quartz.Net windows service is reset f. Do I want multiple instances of this job to run concurrently g. Can I pass parameters to the job being executed by Quartz.Net windows service Setting up your solution to use Quartz.Net API 1. Create a new C# Console Application project and call it “HelloWorldQuartzDotNet” and add a reference to Quartz.Net.dll. I use the NuGet Package Manager to add the reference. This can be done by right clicking references and choosing Manage NuGet packages, from the Nuget Package Manager choose Online from the left panel and in the search box on the right search for Quartz.Net. Click Install on the package “Quartz” (Screen shot below). 2. Right click the project and choose Add New Item. Add a new Interface and call it ‘IScheduledJob.cs’. Mark the Interface public and add the signature for Run. Your interface should look like below. namespace HelloWorldQuartzDotNet { public interface IScheduledJob { void Run(); } }   3. Right click the project and choose Add new Item. Add a class and call it ‘Scheduled Job’. Use this class to implement the interface ‘IscheduledJob.cs’. Look at the pseudo code in the implementation of the Run method. using System; namespace HelloWorldQuartzDotNet { class ScheduledJob : IScheduledJob { public void Run() { // Get an instance of the Quartz.Net scheduler // Define the Job to be scheduled // Associate a trigger with the Job // Assign the Job to the scheduler throw new NotImplementedException(); } } }   I’ll get into the implementation in more detail, but let’s look at the minimal configuration a sample configuration file for Quartz.Net service to work. Quartz.Net configuration In the App.Config file copy the below configuration <?xml version="1.0" encoding="utf-8" ?> <configuration> <configSections> <section name="quartz" type="System.Configuration.NameValueSectionHandler, System, Version=1.0.5000.0,Culture=neutral, PublicKeyToken=b77a5c561934e089" /> </configSections> <quartz> <add key="quartz.scheduler.instanceName" value="ServerScheduler" /> <add key="quartz.threadPool.type" value="Quartz.Simpl.SimpleThreadPool, Quartz" /> <add key="quartz.threadPool.threadCount" value="10" /> <add key="quartz.threadPool.threadPriority" value="2" /> <add key="quartz.jobStore.misfireThreshold" value="60000" /> <add key="quartz.jobStore.type" value="Quartz.Simpl.RAMJobStore, Quartz" /> </quartz> </configuration>   As you can see in the configuration above, I have included the instance name of the quartz scheduler, the thread pool type, count and priority, the job store type has been defined as RAM. You have the option of configuring that to ADO.NET JOB store. More details here. Writing & scheduling a hello world job with Quartz.Net Once fully implemented the ScheduleJob.cs class should look like below. I’ll walk you through the details of the implementation… - GetScheduler() uses the name of the quartz.net and listens on localhost port 555 to try and connect to the quartz.net windows service. - Run() an attempt is made to start the scheduler in case it is in standby mode - I have defined a job “WriteHelloToConsole” (that’s the name of the job), this job belongs to the group “IT”. Think of group as a logical grouping feature. It helps you bucket jobs into groups. Quartz.Net gives you the ability to pause or delete all jobs in a group (We’ll look at that in some of the future posts). I have requested for recovery of this job in case the quartz.net service fails over to the other node in the cluster. The jobType is “HelloWorldJob”. This is the class that would be called to execute the job. More details on this below… - I have defined a trigger for my job. I have called the trigger “WriteHelloToConsole”. The Trigger works on the cron schedule “0 0/1 * 1/1 * ? *” which means fire the job once every minute. I would recommend that you look at www.cronmaker.com a free and great website to build and parse cron expressions. The trigger has a priority 1. So, if two jobs are run at the same time, this trigger will have high priority and will be run first. - Use the Job and Trigger to schedule the job. This method returns a datetime offeset. It is possible to see the next fire time for the job from this variable. using System.Collections.Specialized; using System.Configuration; using Quartz; using System; using Quartz.Impl; namespace HelloWorldQuartzDotNet { class ScheduledJob : IScheduledJob { public void Run() { // Get an instance of the Quartz.Net scheduler var schd = GetScheduler(); // Start the scheduler if its in standby if (!schd.IsStarted) schd.Start(); // Define the Job to be scheduled var job = JobBuilder.Create<HelloWorldJob>() .WithIdentity("WriteHelloToConsole", "IT") .RequestRecovery() .Build(); // Associate a trigger with the Job var trigger = (ICronTrigger)TriggerBuilder.Create() .WithIdentity("WriteHelloToConsole", "IT") .WithCronSchedule("0 0/1 * 1/1 * ? *") // visit http://www.cronmaker.com/ Queues the job every minute .WithPriority(1) .Build(); // Assign the Job to the scheduler var schedule = schd.ScheduleJob(job, trigger); Console.WriteLine("Job '{0}' scheduled for '{1}'", "", schedule.ToString("r")); } // Get an instance of the Quartz.Net scheduler private static IScheduler GetScheduler() { try { var properties = new NameValueCollection(); properties["quartz.scheduler.instanceName"] = "ServerScheduler"; // set remoting expoter properties["quartz.scheduler.proxy"] = "true"; properties["quartz.scheduler.proxy.address"] = string.Format("tcp://{0}:{1}/{2}", "localhost", "555", "QuartzScheduler"); // Get a reference to the scheduler var sf = new StdSchedulerFactory(properties); return sf.GetScheduler(); } catch (Exception ex) { Console.WriteLine("Scheduler not available: '{0}'", ex.Message); throw; } } } }   The above highlighted values have been taken from the Quartz.config file, this file is available in the Quartz.net server installation directory. Implementation of my HelloWorldJob Class below. The HelloWorldJob class gets called to execute the job “WriteHelloToConsole” using the once every minute trigger set up for this job. The HelloWorldJob is a class that implements the interface IJob. I’ll walk you through the details of the implementation… - context is passed to the method execute by the quartz.net scheduler service. This has everything you need to pull out the job, trigger specific information. - for example. I have pulled out the value of the jobKey name, the fire time and next fire time. using Quartz; using System; namespace HelloWorldQuartzDotNet { class HelloWorldJob : IJob { public void Execute(IJobExecutionContext context) { try { Console.WriteLine("Job {0} fired @ {1} next scheduled for {2}", context.JobDetail.Key, context.FireTimeUtc.Value.ToString("r"), context.NextFireTimeUtc.Value.ToString("r")); Console.WriteLine("Hello World!"); } catch (Exception ex) { Console.WriteLine("Failed: {0}", ex.Message); } } } }   I’ll add a call to call the scheduler in the Main method in Program.cs using System; using System.Threading; namespace HelloWorldQuartzDotNet { class Program { static void Main(string[] args) { try { var sj = new ScheduledJob(); sj.Run(); Thread.Sleep(10000 * 10000); } catch (Exception ex) { Console.WriteLine("Failed: {0}", ex.Message); } } } }   This was third in the series of posts on enterprise scheduling using Quartz.net, in the next post I’ll be covering how to pass parameters to the scheduled task scheduled on Quartz.net windows service. Thank you for taking the time out and reading this blog post. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Stay tuned!

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• top tweets WebLogic Partner Community – November 2011

  - by JuergenKress

  Send us your tweets @wlscommunity #WebLogicCommunity and follow us on twitter http://twitter.com/wlscommunity glassfish GlassFish Marek’s JAX-RS 2.0 content from Devoxx 2011 – bit.ly/sp2NJO chriscmuir chriscmuir New blog post: ADF bug: missing af:column borders in af:table for IE7 – t.co/81np2jug chriscmuir chriscmuir Reading: Oracle’s ADF Rich Client User Interface (RCUI) Guidelines – oracle.com/webfolder/ux/m… netbeans NetBeans Team Bottlenecks be gone! #Java Performance Tuning workshop in Munich w Kirk Pepperdine, Nov 29-Dec 2: ow.ly/7Akh5 OracleBlogs OracleBlogs Creating ADF Faces Comamnd Button at Runtime ow.ly/1fM9dE alexismp Alexis MP blogged "GlassFish Back from Devoxx 2011, Mature Java EE 6 and EE 7 well on its way" – bit.ly/rP8LV0 JDeveloper JDeveloper & ADF Usage of jQuery in ADF dlvr.it/x3t84 20 hours ago Favorite Retweet Reply OTNArchBeat OTNArchBeat Webcast: Introducing Oracle WebLogic Server 12c: Developer Deep Dive – Dec 1 – 11am PT / 2pm ET bit.ly/t61W4G oraclepartners ORCL PartnerNetwork Brand new Oracle WebLogic 12c will launch on December 1, 10AM PT with a global Webcast highlighting salient… t.co/aflQQ3IX OracleBlogs OracleBlogs JDeveloper and ADF at UKOUG t.co/2CQTiB9n fnimphiu Frank Nimphius Attending UKOUG? All ADF sessions at a glance: t.co/TcMNTMXp 21 Nov Favorite Retweet Reply JDeveloper JDeveloper & ADF Free Webinar ‘ADF Task Flows for Beginners’, information and registration t.co/66jXnGgo via javafx4you javafx4you Java Developer Workshop #2 – Dec 1, 2011 @ Oracle Aoyama center in Tokyo t.co/8p9q3W2B AMIS_Services AMIS Services #vacature #Oracle #ADF ontwikkelaars. bit.ly/AMISADF Gun jezelf een nieuwe uitdaging? Meer op: dld.bz/azZ5N OracleBlogs OracleBlogs Launch Invitation: Introducing Oracle WebLogic Server 12c t.co/bRxCKwAk fnimphiu Frank Nimphius The brand new WebLogic 12c will be released on December 1st 2011 !!! Register for online launch event t.co/pPScg4Xh glassfish GlassFish Announcing Oracle WebLogic 12c – t.co/qh8TdFEl AdamBien Adam Bien Sun Coding Conventions–The Only Standard (Stop Inventing): Code written according to the Sun Coding Conventions… t.co/qaUWp5Mz wlscommunity WebLogic Community Launch Invitation: Introducing Oracle WebLogic Server 12c wp.me/p1LMIb-4y andrejusb Andrejus Baranovskis Andrejus Baranovskis’s Blog: Custom Exception Registration for ADF BC EO Attribute fb.me/1m6nXQD52 MNEMONIC01 Michel Schildmeijer Blog by Michel Schildmeijer: "Oracle WebLogic 12c has been announced" bit.ly/vk6WQL glassfish GlassFish Tab Sweep – Coherence, SBT for GlassFish, OSGi in question, Java EE plugins, … t.co/tVIL95lj OracleBlogs OracleBlogs JavaFX 2.0 at Devoxx 2011 ow.ly/1fJ5iT JDeveloper JDeveloper & ADF Experimenting with ADF BC Application Module Pool Tuning dlvr.it/wjLC1 OracleWebLogic Oracle WebLogic Brand New #WebLogic 12c Launch Event, Dec 1 10am PT. Hasan Rizvi, SVP Fusion Middleware. Developer session. bit.ly/weblogic12clau… JDeveloper JDeveloper & ADF PopUp and Esc/Cancel operations. ADF 11g dlvr.it/whrmC JDeveloper JDeveloper & ADF BPM Workspace: issue loading ADF task flows t.co/vk1gKPx5 OpenJDK OpenJDK Kelly O’Hair — OpenJDK B24 Available : t.co/1bFws6Nw JDeveloper JDeveloper & ADF Oracle ADF setting Task flow to use same page definition file of caller page t.co/9k6UIoYZ JDeveloper JDeveloper & ADF Master Detail Data presentation and CRUD Operations. Detail records in an Editable Popup. ADF 11g t.co/H8uudR0Y JDeveloper JDeveloper & ADF Entity Attribute Validation Rule (Business Rule) based on Master View Object Attribute Example ADF 11g t.co/1agxEQcZ oracletechnet Justin Kestelyn Webcast: Oracle WebLogic Server 12c Launch/Developer Deep-Dive (Dec. 1) t.co/OVBdGKzC JDeveloper JDeveloper & ADF How to render different node icons for different tree levels dlvr.it/wY2jL JDeveloper JDeveloper & ADF Query Component with ‘dynamic’ view criteria dlvr.it/wXlF1 JDeveloper JDeveloper & ADF How to play Flash .swf file in Oracle ADF application t.co/zaSONWAH Devoxx Devoxx Duke at the #Devoxx 2011 Noxx Party! pic.twitter.com/bVJWyu1Z brhubart Bob Rhubart Adam Leftik: JavaEE adoption continues to increase, reaching 40+ million downloads this year. #qconsf11 JDeveloper JDeveloper & ADF Free #ODTUG Seminar – #ADF Task Flows for Beginners – sign up today. www3.gotomeeting.com/register/13372… java Java New Project: OpenJFX j.mp/tI4k3s #javafx #openjdk #devoxx << JavaFX is open source! /via frankmunz Frank Munz WebLogic 12c launch event Dec 1st. t.co/jQKinBqN brhubart Bob Rhubart Spring to Java EE Migration | David Heffelfinger feedly.com/k/td8ccG odtug ODTUG Mark your calendars and register for our upcoming webinars: bit.ly/dWKG1C ADF Task Flows & Measuring Scalability & Performance w/TCP myfear Markus Eisele Anybody willing to take this question? Using #JavaMail with #Weblogic Server bit.ly/stJOET AMIS_Services AMIS Services 20-22 december #training #Oracle JHeadstart #11g, productief ontwikkelen met ADF. Schrijf je in op: amis.nl/trainingen/ora… AdamBien Adam Bien Stress Testing Java EE 6 Applications – Free Article In Free Java Magazine: In the November / December 2011 issu… bit.ly/vmzKkc java Java New Tech Article: Spring to #JavaEE Migration t.co/0EvdHNxb OracleBlogs OracleBlogs WebLogic Java record SPARC T4-4 Servers Set World Record on SPECjEnterprise2010 t.co/Eu1b6ZE0 OracleBlogs OracleBlogs What Is JavaFX? ow.ly/1frb6I OTNArchBeat OTNArchBeat The openJDK Windows Binary Download | Adam Bien ow.ly/7fRiG wlscommunity WebLogic Community WebLogic – Java record – SPARC T4-4 Servers Set World Record on SPECjEnterprise2010 glassfish GlassFish "youtube.com/java" blogs.oracle.com/theaquarium/en… OTNArchBeat OTNArchBeat Beta Testing Concludes: 1Z1-102 – "Oracle WebLogic Server 11g: System Administration I" (Oracle Certification) ow.ly/7fJCl wlscommunity WebLogic Community A deep dive in Oracle WebLogic! @ Contribute – November 29th, 2011 Kontich Belgium wp.me/p1LMIb-4u glassfish GlassFish Gartner’s Latest Enterprise Application Server Magic Quadrant – Oracle’s leadership t.co/aYDqipD8 OpenJDK OpenJDK Terrence Barr – Open sourcing of JavaFX: OpenJFX Project proposed – bit.ly/uKVnEl OpenJDK OpenJDK Maurizio Cimadamore – Testing overload resolution: bit.ly/vgXAbQ java Java Java User Groups Roundup, November 2011 : t.co/hea6vVnk /via @robilad << in German JavaSpotlight The Java Spotlight Java Spotlight Episode 54: Stuart Marks on the Coinification of JDK7 goo.gl/fb/3UXoM OTNArchBeat OTNArchBeat Article Series: Migrating Spring to Java EE 6 | Arun Gupta bit.ly/twUJtz glassfish GlassFish New Java EE 6 Hands-On lab, Devoxx-approved! bit.ly/vup5uE java Java Brian Goetz’s enthusiasm for Java is palpable! #devoxx interview adf_emg ADF EMG "ADF testing with a mock framework" – what is a mock framework? Visit the forum and see: groups.google.com/forum/#!topic/… java Java Taping a bunch of interviews today with Java experts at #devoxx. View on Parleys.com tomorrow. glassfish GlassFish New screencast to configure and run a cross-machine cluster using GlassFish 3.1.1 in < 7 mins faissalb.blogspot.com/2011/11/glassf… (via @bfaissal) glassfish GlassFish Oracle Contributor Agreements – New Home! bit.ly/tD2eLo OTNArchBeat OTNArchBeat Java Magazine – by and for the Java Community- inaugural issue bit.ly/tTv8UD OTNArchBeat OTNArchBeat The Heroes of Java: Michael Hüttermann | @MyFear bit.ly/rYYOFe javafx4you javafx4you Development with #JavaFX on #Linux j.mp/uOpe69 #not_for_the_faint_of_heart java Java Contribute Technical Questions for Java Experts at #devoxx bit.ly/up2cN0 netbeans NetBeans Team A simple REST service using #NetBeans 7, #Java Servlet, and #JAXB: t.co/pKkufsD8 AdamBien Adam Bien The most beautiful, and portable slide of the whole #jaxcon for "Die Hard Java EE 6"session checked-in: kenai.com/projects/javae… jaxlondon JAX London Mark Little’s (@nmcl) excellent keynote from #jaxlondon ‘Middleware Everywhere…’ is available in full – t.co/8vBmtDJ1 AdamBien Adam Bien Calculator sample from "Die Hard Java EE 6" #jaxcon session checked-in: t.co/0UqaULfg OTNArchBeat OTNArchBeat ADF Faces – a logic bomb in the order of bean instantiations | @ChrisCMuir bit.ly/vjqRaZ OracleBlogs OracleBlogs ODI 11g y JMS Queue de Weblogic ow.ly/1fzfQJ frankmunz Frank Munz Which WebLogic book do you recommend? Review of S. Alapati’s WebLogic 11g Administration Handbook. bit.ly/rP0RtW JDeveloper JDeveloper & ADF PageFlowScope with Unbounded Task Flows: the magic sauce for multi-browser-tab support in JDeveloper ADF applications dlvr.it/vNFgn OracleBlogs OracleBlogs 3 New ADF Insider Essential training videos published. ow.ly/1fz94q OracleBlogs OracleBlogs Weblogic Server 11gR1 PS2: Administration Essentials book and eBook t.co/ykzwIaqs OracleBlogs OracleBlogs Specialized Partners Only! New Service to Promote Your Events t.co/qTgyEpY4 wlscommunity WebLogic Community Oracle Weblogic Server 11gR1 PS2: Administration Essentials book and eBook andrejusb Andrejus Baranovskis Andrejus Baranovskis’s Blog: Stress Testing Oracle ADF BC Applications – Intern… andrejusb.blogspot.com/2011/11/stress… OracleBlogs OracleBlogs Frank Nimphius presenting a full day of Oracle ADF in Switzerland ow.ly/1fxU78 java Java #JavaEE and #GlassFish: #JavaOne11 Slides, Demos, Replays, Hands-on Labs t.co/tLM0ehrD OracleBlogs OracleBlogs weblogic.security.SecurityInitializationException: Authentication for user weblogic denied ow.ly/1fxmiu glassfish GlassFish The Last Migration – GlassFish Wiki : t.co/Dc5FT1SJ OTNArchBeat OTNArchBeat A Successful Year of @MiddlewareMagic t.co/amcGGTTk OracleWebLogic Oracle WebLogic Unbeatable Performance for your Cloud Applications with Exalogic, #OracleCoherence and #WebLogic. ow.ly/7lYKm OTNArchBeat OTNArchBeat Stress Testing Oracle ADF BC Applications – Passivation and Activation | @AndrejusB bit.ly/sASssL OTNArchBeat OTNArchBeat Review: "Oracle Weblogic Server 11gR1 PS2: Administration Essentials" by Michel Schildmeijer | @MyFear t.co/ll6ra0J9 OTNArchBeat OTNArchBeat GlassFish 3.1.2 themes and features | The Aquarium bit.ly/vVqr9r Andre_van_Dalen Andre van Dalen Masterclass: Advanced Oracle ADF 11g lnkd.in/M_45Pi AdamBien Adam Bien The "lunch" edition of RentACar is pushed into: kenai.com/projects/javae… #wjax AdamBien Adam Bien In munich, room munich at #wjax. Welcome to #javaee workshop. Gather your questions. 15 minutes to go lucasjellema Lucas Jellema Review by Markus of Michel’s book: t.co/41U9wvOb In short: valuable for novice WLS users, maybe not so much for die-hard WLS admin. biemond Edwin Biemond “@myfear: [blog] #Review: "#Weblogic Server 11gR1 PS2: Administration Essentials" t.co/LsODcb3e” got the same conclusion on amazon glassfish GlassFish Practical advice for deploying Lift apps to GlassFish: bit.ly/t3KUml glassfish GlassFish The unbearable lightness of GlassFish t.co/v9307SEJ javafx4you javafx4you Building Java EE applications in JavaFX: JavaFX 2.0, FXML and Spring j.mp/tiMDUh andrejusb Andrejus Baranovskis Andrejus Baranovskis’s Blog: Stress Testing Oracle ADF BC Applications – Passiv… andrejusb.blogspot.com/2011/11/stress… wlscommunity WebLogic Community “@AMIS_Services: Follow @amis_services To Win a copy of SOA Suite 11g Handbook by @lucasjellema dld.bz/axD22 pls RT” excellent book! glassfish GlassFish GlassFish 3.1.2 themes and features bit.ly/uEc6uZ biemond Edwin Biemond Weblogic pre-sales exam was hard, you really need to know the versions , upgrade path and have a score above 80% monkchips James Governor The Rise and Fall and Rise of Java. JAX 2011 london keynote. how big data and the web are floating the boat. slidesha.re/u3Kzlo glassfish GlassFish Tab Sweep – Jersey, Hudson, GlassFish Hosting, GC’s compared, Spring to JavaEE, Modularity, … bit.ly/u9Cc30 oracletechnet Justin Kestelyn Oracle Tuxedo: A renewed acquaintance t.co/gp0mmf20 OTNArchBeat OTNArchBeat Oracle Enterprise Pack for Eclipse, OEPE 11.1.1.8 bit.ly/tC3eKp OracleBlogs OracleBlogs NetBeans HTML Editor and Groovy Editor in a Multiview Component (Part 2) ow.ly/1ftCeI myfear Markus Eisele [blog] #Oracle 2008 – 2011 in Gartners Magic Quadrant for Enterprise Application Servers t.co/2Bs1vgMZ myfear Markus Eisele [blog] #EclipseCon Europe – Java 7 in the Enterprise goo.gl/fb/r80df #ece2011 #java7 javafx4you javafx4you JavaFX 2.0 for Mac build b07 (developer preview) is available for download j.mp/vSwmBP Enjoy! #JavaFX #Mac OracleBlogs OracleBlogs A deep dive in Oracle WebLogic! @ Contribute November 29th, 2011 Kontich Belgium ow.ly/1fsEZs arungupta Arun Gupta #JavaEE7 slides from #jaxlondon and #jfall11 now available: slidesha.re/sh4iFq AdamBien Adam Bien Just checked-in the results of the #jaxlondon community night (somehow beer related): kenai.com/projects/javae… glassfish GlassFish GlassFish Podcast Episode #080 – User Stories, Part 3: Adam Bien and Sean Comerford (ESPN) blogs.oracle.com/glassfishpodca… glassfish GlassFish Story: t.co/jQPqihJb using GlassFish blogs.oracle.com/stories/entry/… "3000+ requests/sec" and more enterprisejava Java EE Mentions New blog post WebLogic deployment status checks for CI wp.me/pOOSs-F #weblogic #continuousintegration /vi… bit.ly/uZz0fk The become a member in the WebLogic Partner Community please first login at http://partner.oracle.com and then visit: http://www.oracle.com/partners/goto/wls-emea Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: twitter,WebLogic,WebLogic Community,OPN,Oracle,Jürgen Kress

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• CodePlex Daily Summary for Saturday, May 01, 2010

  CodePlex Daily Summary for Saturday, May 01, 2010New ProjectsAjaxControlToolkit additional extenders: AjaxControlToolkit based additionals extenders. Now it contains BreadCrumbsExtender and UpdatePanelExtender for long opertions using Comet. It's d...Data Ductus Malmö Utilities: This is a collection of various utilities used / may be used by Data Ductus Malmö. Utilities ranges from postsharp aspects, WCF utils both inhouse ...DestinationPDF a PDF exporter that works from the browser: Generate a PDF document from your webpage, selecting the HTML portions you want to add. DynamicJson: dynamic json structure for C# 4.0. Event-Based Components Tooling: Event-Based Components (EBC) bring software development on par with mechanical engineering and electrical engineering in that they describe how sof...Find diff of two text or xml files. Transform from one to another.: An algorithm to diff two strings or XElements. Not only get the diff, but also get how to transform one string to another. Two methods are provid...Fireworks: Fireworks is an extensible application framework designed to create custom tools for managing XML (XSD only) documents. Fireworks is especially us...General Ontology & Text Engineering Architecture for .NET: GOTA is an OpenSource online & collaborative text engineering development environment for .NET. GOTA aims to simplify and parallelize the developme...IsWiX: IsWiX is a Windows Installer XML ( WiX ) document editor based on the Fireworks Application Framework. Is WiX enables non-setup developers to colla...kp.net: Managed ADO.Net provider for kdb+ database.LinqToTextures: A node-based editor for creating procedural textures and HLSL shaders. Developed in C#. Can export PNG images, .fx files for HLSL, or XML that can ...MTG Match Counter: MTG Match Counter is a simple life\match counter, designed for Magic: The Gathering players.MVP Passive View Control Model Framework: Framework that builds on the power of my view on the Passive View pattern which I call the Passive Ciew Control Model. This framework is my impleme...My Notepad: Get an all-tabbed, free floating type of a notepad - a perfect replacement for the current notepad for a normal computer user. You no longer have t...NerdDinnerAddons: Add-ons for ASP.NET MVC NerdDinner ApplicationrITIko: Questo progetto è stato creato come esperimento dalla classe 4G dell'ITIS B. Pascal di Cesena. Serve (per ora) solo per testate il funzionamento d...Semester Manager: CVUT Semester ManagerSharePoint 2010 PowerShell Scripts & Utilities: A collection of PowerShell modules / scirpts for managing SharePoint 2010 deployments and product releated featuresSmartBot: Irc client for searching information.StackOverflow Desktop Client in C# and WPF: StackOverflow client written in WPF and C# that can notify you of new posts for tags that you've marked interesting on the actual website. Works...TimeSaver - virtual worlds at the service of e-Gov: TimeSaver aims at the construction of tools to build specialized virtual worlds for the provision of services for e-Gov. TimeSaver has received fin...TinyProject: This is a tiny project developing code.Turtle Logo (programming language) for Kids: Turtle Logo for Kids teaches kids step by step the basic of computers programmong. LOGO is a computer programming language used for functional prog...UITH- Hospital Manaegment: A simple hospital or clinic management softwareUniHelper: UniHelper is a tool to help simplify .NET development with UniData/UniVerse database servers.Value Injecter: useful for filling/reading forms (asp.net-mvc views, webforms, winforms, any object) with data from another (or more) object(s) and after you can g...Vortex2D.NET Game Engine: Easy to use 2D game engine for Windows based on .NET and Direct3D9Yame Sample Project: 这个是学习项目，可能用内容：ExtJs，VS2010，Enterprise Library 5，Unity 2New ReleasesAll-In-One Code Framework: All-In-One Code Framework 2010-04-30: Improved and Newly Added Examples:For an up-to-date list, please refer to All-In-One Code Framework Sample Catalog. Samples for ASP.NET Name D...C#Mail: Higuchi.Mail.dll (2010.4.30 ver): Higuchi.Mail.dll at 2010-3-30 version.CycleMania Starter Kit EAP - ASP.NET 4 Problem - Design - Solution: Cyclemania 0.08.66: see Source Code tab for recent change historyDestinationPDF a PDF exporter that works from the browser: Initial release: DestinationPDF library DestinationPDF javascript helper functions Sample htmlDotNetNuke 5 Thai Language Pack: Resource Pack Core: Bata Released for DNN Core & Module Thai LanuageDotNetNuke Skins Pack: DNN 80 Skins Pack.: This released is the first for DNN 4 & 5 with Skin Token Design (legacy skin support on DNN 4 & 5)DynamicJson: Release 1.0.0.0: 1st ReleaseFamAccountor: 家庭账薄 预览版v0.0.3: 家庭账薄 预览版v0.0.3 该版本提供基本功能，还有待扩展! Feature: 完成【系统管理】下【注销用户】、【重新记账】功能。 添加导出EXCEL功能。Feed Viewer: 3.7.0.0: new tray icon better fitting with Windows 7 and Vista tray icons style bugfixesFind diff of two text or xml files. Transform from one to another.: Beta1 Release Source Code and Sample App: This is the first release. The source code compiled on VS2010 DotNET4.0. The Sample App EXE and DLL require DotNET4.0 I did not use any new featu...Fireworks: Fireworks 1.0.264.0: Build 1.0.264.0 - Internal TFS Changeset 815 Fireworks.msi - Integrated Fireworks Application example packaged with Windows Installer. FireworksM...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.0.9 beta Released: Hi, This release contains the following enhancements: 1) Multilevel property path in DataBinding- Now onwards you will be able to work with multi...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.5.2 beta Released: Hi, This release contains the following enhancements: 1) Multilevel property path in DataBinding- Now onwards you will be able to work with multi...General Ontology & Text Engineering Architecture for .NET: GOTA Server Types: This document shows current GOTA Server TypesHammock for REST: Hammock v1.0.2: v1.0.2 Changes.NET 4.0 and Client Profile security model fix Fixes for OAuth access tokens and verifiers Silverlight proxy values are now surfa...Industrial Dashboard: ID 3.0: Added Example with IndustrialGrid. Added Example with SidebarAccordionMenu.IsWiX: IsWiX 1.0.258.0: Build 1.0.258.0 built against Fireworks 1.0.264.0JpAccountingBeta: JpBeta: This is A testNerdDinnerAddons: NerdDinnerAddons: Add-ons for ASP.NET MVC NerdDinner Applicationopen gaze and mouse analyzer: Ogama 3.2: This release was published on 30.04.2010 and is mainly a bugfix release on improving the interface to the ITU GazeTracker. For the list of changes ...Perspective - Easy 2D and 3D programming with WPF: Perspective 2.0 beta: A .NET 4.0 version of Perspective with many improvements : New panels (see also Silverlight version) : BeePanel : a honeycomb layout wrap panel. ...Protoforma | Tactica Adversa: Skilful 0.3.5.562 RC2: RC2 MD5 checksum: 95703dcd6085f0872e9b34c2e1a8337d SHA-1 checksum: 8e63f6fe7e3a01e7e47bc2cbf20210725ddd11cfRule 18 - Love your clipboard: Rule 18 - version 1.2: This is the forth public release for Rule 18 and includes a bunch of bug fixes and tweaks to the tool. The tool has extensive usage in the field an...Sharp DOM: Sharp DOM 1.0: This is the first release of Sharp DOM project. It includes the major features needed for stronly typed HTML code development, including support fo...sMAPedit: sMAPedit v0.7: Added: segment visualization Added: remove & create paths, points, segments Added: saving file function Added: editing of fields in points an...sTASKedit: sTASKedit v0.7b (Alpha): Fixed: leave focus when saving to avoid missing change of last edited field Fixed: when changing task id, all cryptkeys are changed and all texts...TidyTinyPics: TidyTinyPics 0.13: We can avoid to have the renaming done automatically.TimeSaver - virtual worlds at the service of e-Gov: JamSession4TimeSaver: JamSession v0.9 - this is the first draft source code for the JamSession orchestration language, which shall be used in TimeSaver. Future versions...Tribe.Cache: Tribe.Cache 1.0: Release 1.0Turtle Logo (programming language) for Kids: Logo: Source code in C# on Silverlight using Visual Studio 2010UITH- Hospital Manaegment: UITH-Hospital: A simple hospital management system. to use the program you need to install sql express server 2005 .net framework 3.5VCC: Latest build, v2.1.30430.0: Automatic drop of latest buildVisual Studio 2010 AutoScroller Extension: AutoScroller v0.2: A Visual studio 2010 auto-scroller extension. Simply hold down your middle mouse button and drag the mouse in the direction you wish to scroll, fu...Most Popular ProjectsRawrWBFS ManagerAJAX Control Toolkitpatterns & practices – Enterprise LibraryMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)iTuner - The iTunes CompanionASP.NETDotNetNuke® Community EditionMost Active Projectspatterns & practices – Enterprise LibraryRawrIonics Isapi Rewrite FilterHydroServer - CUAHSI Hydrologic Information System Serverpatterns & practices: Azure Security GuidanceGMap.NET - Great Maps for Windows Forms & PresentationTinyProjectSqlDiffFramework-A Visual Differencing Engine for Dissimilar Data SourcesFarseer Physics EngineNB_Store - Free DotNetNuke Ecommerce Catalog Module

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