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  • Laptop wont start after BIOS update

    - by Maven
    I have a HP Probook 4540s i recently update its BIOS from HP's site after the installation the notebook re started but since after that there is no display i waited for an hour until the battery ran off after when i plugged in its same: Capslock is contunously blinking Fan is running faster than the usual speed i can tell this from the sound And no display i waited for more than hour for any response but no gain. Searched Internet and find out that alot people fails to update their BIOS in HP laptop i dont know why official HP sites has such updates even avaialble. Is there a way i can reset the BIOS, Hard reset, through USB of something i have another PC over which i can download anything if its required? Can anyone please help.

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  • HP Loadrunner failed to start .NET Diagnostics probe

    - by Johnbo
    I've got a HP Diagnostics Server (commander mode) installed in the same PC where HP Loadrunner is. I've installed the .NET probe in the web application server. When I navigate localhost:2006/registrar/health I can see the CommandingServer and three instances of the probe, all in green and connected. Then, when in LoadRunner controller I enable Diagnostics, select the probe and start the scenario, I get the next error: Failed to start J2EE/.NET Diagnostics run. (Facade error: Unable to send 'startRun' notification to probe MyAgent.1347615505142149) I've looked at the firewall logs and the rule that lets the server send commands to the probes has been matched three times. What else could it be what doesn't let me start the probe?

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  • Monitoring HP and Dell hardware in Gentoo.

    - by ewwhite
    I'm working in an environment that features a large number of Gentoo servers running on HP ProLiant and Dell PowerEdge equipment. While I've moved some of these systems to RedHat or CentOS for consistency, I'm still left with a good number of systems that will remain Gentoo. One of the issues I see with the Gentoo arrangement is lack of vendor-supported hardware monitoring. There doesn't seem to be an equivalent to the HP ProLiant Support Pack or Dell's agents for Gentoo. Is this simply something that you give up when using this distribution? How do you monitor hardware health and the like with Gentoo systems?

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  • Sharing hp Deskjet F380 using cups via http driver issues with xp client

    - by ageis23
    Hi the problem is xp doesn't have built in drivers for my printer but vista does. On vista it works perfectly without any issues. However when I try using xp, it insists that I select a driver from the selection xp offers by default. The drivers I've downloaded from HP don't support networking. Hp have stated they're non networkable. Is there anything I can do about this? Any help is greatly appreciated and would save me getting ear ache!

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  • HP Envy 14, Ubuntu 10.10 and trouble with the graphics cards

    - by Carsten Gehling
    A few days ago I bought a HP Envy 14, containing 2 graphics card: An integrated Intel graphics card, and an ATI HD 5650. I've installed Ubuntu 10.10 32-bit on the machine. Most things work fine out of the box, but the graphics cards are giving me trouble. When booting, I get the message "failed to get i915 symbols, graphics turbo disabled". Then the screen blanks out during the remaining boot period. I am able to get the display working by changing to one of the consoles, then closing and opening the laptop's lid. It seems that Ubuntu gets confused about which card to use. I've read here: http://www.andreas-demmer.de/en/2010/07/18/testbericht-linux-auf-dem-hp-envy-14 that I should be able to turn off one the cards by echoing keywords into /sys/kernel/debug/vgaswitcheroo/switch, but that path is not available on my system. The BIOS does not have any methods to switch of the ATI card. Help anyone? /Carsten

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  • HP Blade ILO not responding in chassis ILO

    - by bobinabottle
    I have just started at a new company and I am inspecting their current server config. The HP 480c blades in a c7000 chassis aren't responding to ILO, although the chassis ILO is working fine. I have a feeling the last sysadmin configured the blades ILO as static IPs and it is not responding correctly. The servers are sitting in a datacenter and I'm hoping to be able to fix this remotely. Is there a way that I can change the ILO static IPs for the blades remotely? If not and I do have to go onsite, how do I change the IP addresses of the ILO for the blades? (Sorry I'm not very familiar with HP servers) thanks for you help!

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  • Find BIOS update for HP Pavilion xt966

    - by NitroxDM
    I installed FreeNAS on a HP Pavilion xt966. Every three seconds or so I message comes up on the console. acpi_tz0: _TMP value is absurd, ignored (-270.2C) From what I have been able to find this is because of a bug in the BIOS... but I have yet to find an update for it. HP's site only shows drivers. FreeNAS is build on BSD. Anyone know where to find a BIOS update for this unit?

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  • Deafault password for hp c7000 blade servers.

    - by stillStudent
    Has anybody worked on hp c7000 blade servers before. I have just ordered them and brought them on network. I tried logging in from web browser but I do not have the default password to log in. User guide says default password is provided with the tag supplied with the KVM module but I did not find any such tag. I am also working with hp customer care but it's taking too much time. So posted here to get some quick help from you guys. Thanks!

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  • Upgrading RAM in HP Compaq d530

    - by Mike
    I want to upgrade my hp compaq d530 from 1.2GB to 4GB of RAM. I look at the specs: http://h18000.www1.hp.com/products/quickspecs/11632_ca/11632_ca.html and saw that I could get up to 4GB of RAM that is DDR, PC3200. So, I got 4GB of RAM. I ordered 4 of these http://www.ebay.com/itm/190398777195?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649. When I installed all 4 I get 5 beeps and 5 red blinks which I've concluded means I'm having a memory problem. When I switch back to 1.2 GB it works fine. I was wondering, am I doing something wrong?

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  • hp g7-1070us does not post to windows

    - by lexlyn4
    Ok basically my laptop screen is broken and only a small portion of the screen is viewable. When I boot my laptop it gets to a screen where it shows startup/hp.com. That's all I can see because of the screens state. I can enter bios bit again cannot see much. My laptop is an hp g7-1070us and I was thinking of hooking it up to a monitor then going into the bios but that's not possible unless the computer posts to windows. So I don't care about the data all I want is to boot to windows. I'm wondering if I insert a copy of windows,7 and do,a,clean install will,it work. I don't have the cd yet but working on it. I need help please

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  • On HP Mini, unable to select 800x600 resolution

    - by Roboto
    I have an HP Mini laptop. I can only make resolution setting for my display of 1024x576. The HP Deskjet 6988 driver only allows resolution settings of 800x600. I don't care how 800x600 would look on my laptop, I only want to install the driver for the printer and set it back. I went into the registry, but it was showing a resolution setting of 800x600. How else can I set the resolution or at least add the option in my Display Properties for 800x600?

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  • HP LaserJet 1020 doesn't print

    - by Rod
    I've got a HP LaserJet 1020 printer connected to my 64-bit Windows 7 Ultimate machine. I'm sharing this printer out. Got another 64-bit Windows 7 machine, with Home Premium. I installed the printer driver from HP for 64-bit on both machines. However, the strange thing is that if the Home Premium machine prints something, it never comes out unless I reboot the Ultimate machine. This is less than optimal. Any idea what's causing this and if there's anything I can do about it?

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  • Configuring mouse buttons

    - by Gilad Naaman
    I am using a HP NK527AA Wireless mouse with two side buttons. His mouse wheel is half broken: I can scroll but I can't click it. In windows I configured the side buttons as 3rd mouse button but unfortunately the only available drivers are for windows. Ubuntu treats the side-buttons as back\forward buttons and it's really annoying. Is there a way to configure the buttons if though the is no driver?

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  • No Option To Duel Boot Ubuntu 12.04 USB

    - by Jordan
    I have used universal usb installer on my HP probook 2000 on my Kingston data traveler (8GB). When I boot I select to boot from USB and then click on Install Ubuntu 12.04 LTS, I get to the partition part, but there is no option to keep existing Windows and dual boot. I only have Erase entire disk and something else. How can I get this dual boot to come up? Screen Shot Here I also cannot use a CD/DVD

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  • hpdv6 6080 two graphic card

    - by Taher
    My laptop has two graphic card one is ati radeon 6770m and other intel sandybridge. i install ati driver from repository but i can't select ati as my graphic card after installing ati ubuntu lose 3d mode how can i set graphic card? and switch between two graphic cards? or how can i set one of them? my laptop is hp dv6 6080 and i add blacklist radeon to /etc/modprobe.d/blacklist.conf and add below lines to /etc/rc.local file: modprobe radeon echo OFF /sys/kernel/debug/vgaswitcheroo/switch exit 0

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  • Why won't my Broadcom BCM4312 LP-PHY work with the STA driver?

    - by Jackson Taylor
    I tried the steps here for a 4312: https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx Both of these: sudo modprobe -r b43 ssb wl sudo modprobe wl return: FATAL: Module wl not found. FATAL: Error running install command for wl (this one is only for the second one actually) I tried the broadcom-sta, didn't work. What's confusing is down below in the next steps for STA with internet access it says to use the bcmwl one. So I install that and it succeeds but with some errors: sudo apt-get install bcmwl-kernel-source Reading package lists... Done Building dependency tree Reading state information... Done The following package was automatically installed and is no longer required: module-assistant Use 'apt-get autoremove' to remove it. The following NEW packages will be installed: bcmwl-kernel-source 0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 0 B/1,181 kB of archives. After this operation, 3,609 kB of additional disk space will be used. Selecting previously unselected package bcmwl-kernel-source. (Reading database ... 168005 files and directories currently installed.) Unpacking bcmwl-kernel-source (from .../bcmwl-kernel-source_5.100.82.112+bdcom-0ubuntu3_amd64.deb) ... Setting up bcmwl-kernel-source (5.100.82.112+bdcom-0ubuntu3) ... Loading new bcmwl-5.100.82.112+bdcom DKMS files... Building only for 3.5.0-21-generic Building for architecture x86_64 Module build for the currently running kernel was skipped since the kernel source for this kernel does not seem to be installed. ERROR: Module b43 does not exist in /proc/modules ERROR: Module b43legacy does not exist in /proc/modules ERROR: Module ssb does not exist in /proc/modules ERROR: Module bcm43xx does not exist in /proc/modules ERROR: Module brcm80211 does not exist in /proc/modules ERROR: Module brcmfmac does not exist in /proc/modules ERROR: Module brcmsmac does not exist in /proc/modules ERROR: Module bcma does not exist in /proc/modules FATAL: Module wl not found. FATAL: Error running install command for wl update-initramfs: deferring update (trigger activated) Processing triggers for initramfs-tools ... update-initramfs: Generating /boot/initrd.img-3.5.0-21-generic jtaylor991@jtaylor991-whiteHP:~$ sudo modprobe wl FATAL: Module wl not found. FATAL: Error running install command for wl Then I do the modprobe wl commands listed above and it gives the above listed errors. It didn't work with the broadcom-sta driver either. I installed the b43 ones but nothing happened, and I don't know why so those are still installed. firmware-b43legacy-installer, b43-fwcutter and firmware-b43-lpphy-installer (yes it is a LP-PHY) are currently installed. If I go into System Settings Software Sources Additional Drivers it says "Using Broadcom 802.11 Linux STA wireless driver source from bcmwl-kernel-source (proprietary) But bcmwl-kernel-source isn't installed. I could try again but I remember rebooting and it still said this. What's funny is it found wireless networks during the Ubuntu setup/installation, I don't remember if I got it to connect or not though. I think it kept asking for a password when I put it in (yes it was right I showed password and looked at it) so I just ignored it. But right now the Enable Wireless option in the top right is just gone, it's just Enable Networking and I'm on ethernet on this HP Pavilion dv4-1435dx right here. If I run rfkill list it shows: 0: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: no It was hard blocked at the beginning but unblocking it makes no change. Also it's a touch sensitive button, and it appears to be always orange no matter if it's enabled or not because when I touch it the hard blocked changes between yes and no in rfkill list. I think it was blue for a minute at one point. What is going on?!?! Help me! Lol, thanks for any and all of your time guys. Oh yeah this is Ubuntu 12.10 fresh install.

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  • Proliant server will not accept new hard disks in RAID 1+0?

    - by Leigh
    I have a HP ProLiant DL380 G5, I have two logical drives configured with RAID. I have one logical drive RAID 1+0 with two 72 gb 10k sas 1 port spare no 376597-001. I had one hard disk fail and ordered a replacement. The configuration utility showed error and would not rebuild the RAID. I presumed a hard disk fault and ordered a replacement again. In the mean time I put the original failed disk back in the server and this started rebuilding. Currently shows ok status however in the log I can see hardware errors. The new disk has come and I again have the same problem of not accepting the hard disk. I have updated the P400 controller with the latest firmware 7.24 , but still no luck. The only difference I can see is the original drive has firmware 0103 (same as the RAID drive) and the new one has HPD2. Any advice would be appreciated. Thanks in advance Logs from server ctrl all show config Smart Array P400 in Slot 1 (sn: PAFGK0P9VWO0UQ) array A (SAS, Unused Space: 0 MB) logicaldrive 1 (68.5 GB, RAID 1, Interim Recovery Mode) physicaldrive 2I:1:1 (port 2I:box 1:bay 1, SAS, 73.5 GB, OK) physicaldrive 2I:1:2 (port 2I:box 1:bay 2, SAS, 72 GB, Failed array B (SAS, Unused Space: 0 MB) logicaldrive 2 (558.7 GB, RAID 5, OK) physicaldrive 1I:1:5 (port 1I:box 1:bay 5, SAS, 300 GB, OK) physicaldrive 2I:1:3 (port 2I:box 1:bay 3, SAS, 300 GB, OK) physicaldrive 2I:1:4 (port 2I:box 1:bay 4, SAS, 300 GB, OK) ctrl all show config detail Smart Array P400 in Slot 1 Bus Interface: PCI Slot: 1 Serial Number: PAFGK0P9VWO0UQ Cache Serial Number: PA82C0J9VWL8I7 RAID 6 (ADG) Status: Disabled Controller Status: OK Hardware Revision: E Firmware Version: 7.24 Rebuild Priority: Medium Expand Priority: Medium Surface Scan Delay: 15 secs Surface Scan Mode: Idle Wait for Cache Room: Disabled Surface Analysis Inconsistency Notification: Disabled Post Prompt Timeout: 0 secs Cache Board Present: True Cache Status: OK Cache Status Details: A cache error was detected. Run more information. Cache Ratio: 100% Read / 0% Write Drive Write Cache: Disabled Total Cache Size: 256 MB Total Cache Memory Available: 208 MB No-Battery Write Cache: Disabled Battery/Capacitor Count: 0 SATA NCQ Supported: True Array: A Interface Type: SAS Unused Space: 0 MB Status: Failed Physical Drive Array Type: Data One of the drives on this array have failed or has Logical Drive: 1 Size: 68.5 GB Fault Tolerance: RAID 1 Heads: 255 Sectors Per Track: 32 Cylinders: 17594 Strip Size: 128 KB Full Stripe Size: 128 KB Status: Interim Recovery Mode Caching: Enabled Unique Identifier: 600508B10010503956574F305551 Disk Name: \\.\PhysicalDrive0 Mount Points: C:\ 68.5 GB Logical Drive Label: A0100539PAFGK0P9VWO0UQ0E93 Mirror Group 0: physicaldrive 2I:1:2 (port 2I:box 1:bay 2, S Mirror Group 1: physicaldrive 2I:1:1 (port 2I:box 1:bay 1, S Drive Type: Data physicaldrive 2I:1:1 Port: 2I Box: 1 Bay: 1 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 73.5 GB Rotational Speed: 10000 Firmware Revision: 0103 Serial Number: B379P8C006RK Model: HP DG072A9B7 PHY Count: 2 PHY Transfer Rate: Unknown, Unknown physicaldrive 2I:1:2 Port: 2I Box: 1 Bay: 2 Status: Failed Drive Type: Data Drive Interface Type: SAS Size: 72 GB Rotational Speed: 15000 Firmware Revision: HPD9 Serial Number: D5A1PCA04SL01244 Model: HP EH0072FARUA PHY Count: 2 PHY Transfer Rate: Unknown, Unknown Array: B Interface Type: SAS Unused Space: 0 MB Status: OK Array Type: Data Logical Drive: 2 Size: 558.7 GB Fault Tolerance: RAID 5 Heads: 255 Sectors Per Track: 32 Cylinders: 65535 Strip Size: 64 KB Full Stripe Size: 128 KB Status: OK Caching: Enabled Parity Initialization Status: Initialization Co Unique Identifier: 600508B10010503956574F305551 Disk Name: \\.\PhysicalDrive1 Mount Points: E:\ 558.7 GB Logical Drive Label: AF14FD12PAFGK0P9VWO0UQD007 Drive Type: Data physicaldrive 1I:1:5 Port: 1I Box: 1 Bay: 5 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 300 GB Rotational Speed: 10000 Firmware Revision: HPD4 Serial Number: 3SE07QH300009923X1X3 Model: HP DG0300BALVP Current Temperature (C): 32 Maximum Temperature (C): 45 PHY Count: 2 PHY Transfer Rate: Unknown, Unknown physicaldrive 2I:1:3 Port: 2I Box: 1 Bay: 3 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 300 GB Rotational Speed: 10000 Firmware Revision: HPD4 Serial Number: 3SE0AHVH00009924P8F3 Model: HP DG0300BALVP Current Temperature (C): 34 Maximum Temperature (C): 47 PHY Count: 2 PHY Transfer Rate: Unknown, Unknown physicaldrive 2I:1:4 Port: 2I Box: 1 Bay: 4 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 300 GB Rotational Speed: 10000 Firmware Revision: HPD4 Serial Number: 3SE08NAK00009924KWD6 Model: HP DG0300BALVP Current Temperature (C): 35 Maximum Temperature (C): 47 PHY Count: 2 PHY Transfer Rate: Unknown, Unknown

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  • HP DL160G6 bios update fails

    - by Bojo
    I tried to update the BIOS from my HP DL160G6's. Unfortunately the Windows update degraded my BIOS version from 243 to 237. But when I try to upgrade both servers to version the update fails. First I got a warning like: CMOS Layout difference between System ROM and ROM file has detected. AFU recommand (sic) adding /C commands of your original input commands. Press "A" to accept AFU's recommendation. Press "F" to keep original input commands. And the update did not do anything. But now I get a message like: Reading flash ........ done Bootblock checksum ... ok Module checksums ..... bad Error: BIOS checksum error And the update stops. I tried some commands form this page: http://www.ami.com/support/downloads/txt/AFU_README.TXT But I don't try to much, the servers are still booting. Does anyone know how to update my servers to BIOS version 245? I used this version http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3884344&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_7bd12651ab954fdcb0d7ee164a%257CswEnvOID%253D54%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken and created a bootable USB stick sith HPQUSB.exe

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  • HP Storageworks 448 tape drive input/output error with Ubuntu

    - by Dan D
    I'm trying to set a backup to tape of a machine using flexbackup. However any attempt to write to the tape drive (via either flexbackup or just tar) results in "/dev/st0: Input/output error" The machine seems to recognise the drive (HP Storageworks Ultrium 448) and that there's a tape in it and "mt status" seems to work... "mt -f /dev/st0 rewind" or "erase" throw no errors... root@stor001:/# mt status SCSI 2 tape drive: File number=0, block number=0, partition=0. Tape block size 0 bytes. Density code 0x42 (LTO-2). Soft error count since last status=0 General status bits on (41010000): BOT ONLINE IM_REP_EN root@stor001:/# cat /proc/scsi/scsi Attached devices: Host: scsi0 Channel: 00 Id: 00 Lun: 00 Vendor: HL-DT-ST Model: DVDRAM GSA-4084N Rev: KS02 Type: CD-ROM ANSI SCSI revision: 05 Host: scsi2 Channel: 00 Id: 03 Lun: 00 Vendor: HP Model: Ultrium 2-SCSI Rev: S65D Type: Sequential-Access ANSI SCSI revision: 03 "tell" does however root@stor001:/# mt -f /dev/st0 tell /dev/st0: Input/output error Based on a forum post I found, I tried: root@stor001:/# dd if=/dev/zero of=/dev/nst0 bs=1024 count=10 10+0 records in 10+0 records out 10240 bytes (10 kB) copied, 5.0815 s, 2.0 kB/s which gave the person on the forum an error but seems to work for me. If anyone has any suggestions, I'm all ears...

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  • Red Hat 5.3 on HP Proliant DL380 G5 and failed drive on RAID controller

    - by thinkdreams
    I have a development ERP server here in my office that I assist with support on, and originally the DBA requested a single drive setup for some of the drives on the server. Thus the hardware RAID controller (an HP embedded controller) looks like: c0d0 (2 drive) RAID-1 c0d1 (2 drive) RAID-1 c0d2 (1 drive) No RAID <-- Failed c0d3 (1 drive) No RAID c0d4 (1 drive) No RAID c0d5 (1 drive) No RAID c0d2 has failed. I replaced the drive immediately with a spare using the hot-swap, but the c0d2 continues to mark itself as failed, even when I umount the partition. I'm loathe to reboot the server since I'm concerned about the server coming back up in rescue mode but I'm afraid that's the only way to get the system to re-read the drive. I assumed there was some sort of auto-detection routine for this, but I haven't been able to figure out the proper procedure. I have installed the HP ACU CLI utilties, so I can see the hardware RAID setup. I'd really like to find out what the proper procedure should have been, where I went wrong, and how to correct it now. Obviously this goes without saying I should NOT have listened to the DBA and set the drives up as RAID-1 throughout as was my first instinct. He wasn't worried about data loss, but it sure would have been easier to replace the failed drive. :)

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  • Intel DriverInstall issue on HP ProLiant server DL580G5

    - by TomTom
    Given: A HP ProLiant server to be used for Hyper-V server (R 2) Problem: The server has a HP NC364T quad port card, which actually is an Intel 1000 Pro adapter. We are stuck getting this adapter properly working. We need to get it working with: 2 trunks of 2 ports each one of them fully vlan "aware" (without filtering anything - so that Hyper-V can do the VLAN filtering). So far we did: Install the server Install latest PSP. Problem here - tool does not work to set up teaming. We tried to install the latest ProWin pack from Intel - the drivers there are a LOT more current (26th of Marrch 2010, 9.13.41.0). The intalled driver (Microsoft) is ancient (march 2009, 9.13.4.10) A driver update fails both on command line (pnputil) as well as the PortLock device manager executable. No informatoin is provided. the ANS toolset can not create teams (fails with error - again, no reason provided), I know of no logs and the event log has no information either. Questions: What are the best drivers to use? How do we actually install them? How can we then set up teaming and how do we set up the VLAN behavior wanted?

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  • HP Officejet 4500 G510n-z Not Showing up in Remote Desktop (Terminal Services)

    - by Greg_the_Ant
    I installed this printer on a windows XP machine. First using the wireless option, and later using USB. In both cases when I connect to my other computer (also Windows XP) via terminal services and check printers in the local resources tab it does not show up on the remote session. I used to have a Samsung connected to my local computer over USB and and that worked fine over terminal services. Things I tried so far: I did read this page and installed the software fix on both computers: (Printers that use ports that do not begin with...) I installed the minimum HP software install on the remote computer and that didn't help either. I also tried running the add new printer wizard on the remote computer: I selected "local printer attached to this computer" and did not check the "automatically.." option. On the next page of the wizard I can select an option for "use the following port". I see options for TS001 through TS009 there. I'm assuming those are coming from the local machine. I tried clicking each one and then checking "have disk" and pointing it to C:\3be8dc611b11322e8ddf8a67\i386\msxpsdrv.inf 1 but for every single TS00.. port it says "The specified location does not contain information about your hardware." Any help would be greatly appreciated. I'm pretty stuck at this point. 1 C:\3be8dc611b11322e8ddf8a67 is the folder I extracted the HP driver software to after I downloaded it.

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  • Cannot find wireless driver for HP laptop

    - by rodey
    I have an HP laptop (model: dv7-1267cl, Windows 7 64-bit Home Premium) and I cannot find the wireless driver for the laptop. I am need of a different version because my wireless connection under Windows is flaky and unreliable. I have problems printing to my wireless printer and logging in to and using several sites like reddit.com, phoenix.edu and facebook.com - I get several "page cannot be displayed" messages while using my wireless connection. I disable my wireless adapter and use an ethernet cable and it all works fine. I also used an Ubuntu Live CD to confirm that there is not a problem with the hardware. This is software/driver issue. The drivers were auto installed by the OS. The Device Manager shows the wireless adapter as Atheros AR5009 802.11 a/g/n WiFi Adapter. I have checked the HP website for my laptop and they do not have wireless drivers listed for that model wireless adapter. I have also checked with atheros.com and I do not see my model adapter on their list of available hardware. Device Manager lists the Hardware ID's for my adapter as: PCI\VEN_168C&DEV_002A&SUBSYS_1381103C&REV_01 PCI\VEN_168C&DEV_002A&SUBSYS_1381103C PCI\VEN_168C&DEV_002A&CC_028000 PCI\VEN_168C&DEV_002A&CC_0280 A search for the first Hardware ID turned up this question from experts-exchange.com. tl;dr A driver does not exist for that model adapter.

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