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  • 11gR2 ??????????

    - by Allen Gao
    ???????11gR2 GI????????????????????,?10g????,???????GI?????????????1.Ocssd.bin:????????10g??????????,???????(Node Monitoring)????(Group Management)?????????????“??????????”????????2.Cssdagent.bin/Cssdmonitor.bin:?2????11gR2??????????????ocssd.bin??????(Local HeartBeat),??????1??????????????????ocssd.bin???????????,????????ocssd.bin????????,??????,???????????10g??oclsomon/oclsvmon(?????????????)?oprocd????,????11gR2???????—rebootless restart,?????????11.2.0.2????????????,????????????(????????)??????ocssd.bin?????,??????????????,??????????GI stack?????,??GI stack??????????(short disk I/O timeout)??graceful shutdown,????????,??,????????????????????????11gR2 ??????????????1.Ocssd.log2.Cssdagent ? cssdmonitor logs<GI_home>/log/<node_name>/agent/ohasd/oracssdagent_root/oracssdagent_root.log<GI_home>/log/<node_name>/agent/ohasd/oracssdmonitor_root_root/oracssdmonitor_root.log3.Cluster alert log<GI_home>/log/<node_name>/alert<node_name>.log4.OS log5.OSW ?? CHM ????,??????????????????1.???????????????????????????????,??????10g???????????????????????????GI alert log ??,?????node2?2012-08-15 16:30:06.554 [cssd(11011) ]CRS-1612:Network communication with node node1 (1) missing for 50% of timeout interval.  Removal of this node from cluster in 14.510 seconds2012-08-15 16:30:13.586 [cssd(11011) ]CRS-1611:Network communication with node node1 (1) missing for 75% of timeout interval.  Removal of this node from cluster in 7.470 seconds2012-08-15 16:30:18.606 [cssd(11011) ]CRS-1610:Network communication with node node1 (1) missing for 90% of timeout interval.  Removal of this node from cluster in 2.450 seconds2012-08-15 16:30:21.073 [cssd(11011) ]CRS-1632:Node node1 is being removed from the cluster in cluster incarnation 2363798322012-08-15 16:30:21.086 [cssd(11011) ]CRS-1601:CSSD Reconfiguration complete. Active nodes are node2 .?????????????node1?????????????????,???????, node2?? node1 ?????????node1 ???,???node1 ???????????????(????os log ??OSW ????),??node1 ???????node2??node1?????????,????node1??????????,???reconfiguration,????????????,????????????,?11.2.0.2??,??rebootless restart???,node eviction ????????GI stack??,????????????,???node2?node1?????????,node1?ocssd.bin??????(????ocssd.log??)??node1???????????????,??node1??????GI node eviction????2.???????????????,?????10g???????,???????????3.??ocssd.bin ????Cssdagent/Cssdmonitor.bin????????????,??????,????,????oracssdagent_root.log ?oracssdmonitor_root.log ????????2012-07-23 14:09:58.506: [ USRTHRD][1095805248] (:CLSN00111: )clsnproc_needreboot: Impending reboot at 75% of limit 28030; disk timeout 28030, network timeout 26380, last heartbeat from CSSD at epoch seconds 1343023777.410, 21091 milliseconds ago based on invariant clock 269251595; now polling at 100 ms……2012-07-23 14:10:02.704: [ USRTHRD][1095805248] (:CLSN00111: )clsnproc_needreboot: Impending reboot at 90% of limit 28030; disk timeout 28030, network timeout 26380, last heartbeat from CSSD at epoch seconds 1343023777.410, 25291 milliseconds ago based on invariant clock 269251595; now polling at 100 ms……???????????????timeout???28 ???(misscount – reboot time)?4.?????????????????? ??????????????????????,????ocssd.bin??????,?????????????,?????????????ocssd.bin??,????????os???????????OSW??,???? ??????? cpu ???Linux OSWbb v5.0 node1SNAP_INTERVAL 30CPU_COUNT 8OSWBB_ARCHIVE_DEST /osw/archiveprocs -----------memory---------- ---swap-- -----io---- -system-- -----cpu------r  b   swpd   free   buff  cache   si   so    bi    bo   in    cs us sy id wa……zzz ***Mon Aug 30 17:55:21 CST 2012158  6 4200956 923940   7664 19088464    0    0  1296  3574 11153 231579  0 100  0  0  0zzz ***Mon Aug 30 17:55:53 CST 2012135  4 4200956 923760   7812 19089344    0    0     4    45  570 14563  0 100  0  0  0zzz ***Mon Aug 30 17:56:53 CST 2012126  2 4200956 923784   8396 19083620    0    0   196  1121  651 15941  2 98  0  0  0?????????????,????10g??????11gR2????????????????,??????,????????Note 1050693.1 : Troubleshooting 11.2 Clusterware Node Evictions (Reboots)

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  • ?RAC??????(Rolling)??/????????

    - by JaneZhang(???)
       ?RAC??????????,???????,???????????(Rolling),????,???????,??????????,???????????,????????,???????????????,?????????????????,???????   ?????????????????Rolling???,???????????Rolling?,?????????? ????,???Rolling???????:1. ?????2. ?????,????????????3. ????????????????????4. ??????,????????????????5. ?????????Readme????????????:1). ?oracle???????????????????.2). ??????:3). ??1????ORACLE_HOME?????????+ASM??(???);4). ?1?????:$cd $ORACLE_HOME/OPatch/10082277$opatch apply5). ??opatch????????????,??????????:6). ??1????ORACLE_HOME?????????+ASM??(???);7). ??2????ORACLE_HOME?????????+ASM??(???);8). ?????????????,??????????;9). ??2????ORACLE_HOME?????????+ASM??(???);10).???????,????? ????10.2.0.4 RAC???(Rolling)????8575528???:1).?oracle???????????????????,??:$ORACLE_HOME/OPatch??.$ pwd/u01/app/oracle/OPatch$ lsdocs  emdpatch.pl  jlib  opatch  opatch.ini  opatch.pl  opatchprereqs  p8575528_10204_Linux-x86.zip2).??????:su - oracle$ unzip p8575528_10204_Linux-x86.zipArchive:  p8575528_10204_Linux-x86.zip  creating: 8575528/  creating: 8575528/files/  creating: 8575528/files/lib/  creating: 8575528/files/lib/libserver10.a/ inflating: 8575528/files/lib/libserver10.a/kks1.o inflating: 8575528/files/lib/libserver10.a/kksc.o inflating: 8575528/files/lib/libserver10.a/kksh.o inflating: 8575528/files/lib/libserver10.a/ksmp.o  creating: 8575528/etc/  creating: 8575528/etc/config/ inflating: 8575528/etc/config/inventory inflating: 8575528/etc/config/actions  creating: 8575528/etc/xml/ inflating: 8575528/etc/xml/GenericActions.xml inflating: 8575528/etc/xml/ShiphomeDirectoryStructure.xml inflating: 8575528/README.txt    $ ls8575528  docs  emdpatch.pl  jlib  opatch  opatch.ini  opatch.pl  opatchprereqs  p8575528_10204_Linux-x86.zip3).????????????RAC?????(rolling)?$ $ORACLE_HOME/OPatch/opatch query -all /u01/app/oracle/OPatch/8575528|grep rollingPatch is a rolling patch: true <=====??????4).??1??????ORACLE_HOME?????????(???ASM,????):$srvctl stop instance -d <dbname> -i <instance_name>$srvctl stop asm -n <nodename>??:$srvctl stop instance -d ONEPIECE -i ONEPIECE1$srvctl stop asm -n nascds14$ crs_stat -tName           Type           Target    State     Host      ------------------------------------------------------------ora....E1.inst application    OFFLINE   OFFLINE            ora....SM1.asm application    OFFLINE   OFFLINE5). ?1?????:??:$su - oracle$cd /u01/app/oracle/OPatch/8575528$opatch applyInvoking OPatch 10.2.0.4.2Oracle Interim Patch Installer version 10.2.0.4.2Copyright (c) 2007, Oracle Corporation.  All rights reserved.Oracle Home       : /u01/app/oracleCentral Inventory : /home/oracle/oraInventory  from           : /etc/oraInst.locOPatch version    : 10.2.0.4.2OUI version       : 10.2.0.4.0OUI location      : /u01/app/oracle/ouiLog file location : /u01/app/oracle/cfgtoollogs/opatch/opatch2012-06-13_01-27-38AM.logApplySession applying interim patch '8575528' to OH '/u01/app/oracle'Running prerequisite checks...OPatch detected the node list and the local node from the inventory.  OPatch will patch the local system thenpropagate the patch to the remote nodes.This node is part of an Oracle Real Application Cluster.Remote nodes: 'nascds15'Local node: 'nascds14'Please shutdown Oracle instances running out of this ORACLE_HOME on the local system.(Oracle Home = '/u01/app/oracle')Is the local system ready for patching? [y|n]y <======??yUser Responded with: YBacking up files and inventory (not for auto-rollback) for the Oracle HomeBacking up files affected by the patch '8575528' for restore. This might take a while...Backing up files affected by the patch '8575528' for rollback. This might take a while...Patching component oracle.rdbms, 10.2.0.4.0...Updating archive file "/u01/app/oracle/lib/libserver10.a"  with "lib/libserver10.a/kks1.o"Updating archive file "/u01/app/oracle/lib/libserver10.a"  with "lib/libserver10.a/kksc.o"Updating archive file "/u01/app/oracle/lib/libserver10.a"  with "lib/libserver10.a/kksh.o"Updating archive file "/u01/app/oracle/lib/libserver10.a"  with "lib/libserver10.a/ksmp.o"Running make for target ioracleApplySession adding interim patch '8575528' to inventoryVerifying the update...Inventory check OK: Patch ID 8575528 is registered in Oracle Home inventory with proper meta-data.Files check OK: Files from Patch ID 8575528 are present in Oracle Home.The local system has been patched.  You can restart Oracle instances on it.Patching in rolling mode.The node 'nascds15' will be patched next.Please shutdown Oracle instances running out of this ORACLE_HOME on 'nascds15'.(Oracle Home = '/u01/app/oracle')Is the node ready for patching? [y|n]6). ??opatch????????????????????????7). ??1???ASM ????????:$srvctl start asm -n <nodename>$srvctl start instance -d <dbname> -i <instance_name>??:$srvctl start asm -n nascds14$srvctl start instance -d ONEPIECE -i ONEPIECE1$crs_stat -tora....E1.inst application    ONLINE    ONLINE    nascds14  ora....SM1.asm application    ONLINE    ONLINE    nascds148).??2???ASM????????:$srvctl stop instance -d <dbname> -i <instance_name>$srvctl stop asm -n <nodename>$srvctl stop instance -d ONEPIECE -i ONEPIECE2$srvctl stop asm -n nascds15$crs_statora....E2.inst application    OFFLINE   OFFLINE            ora....SM2.asm application    OFFLINE   OFFLINE9). ?????????????,???????????Is the node ready for patching? [y|n] y <====??yUser Responded with: YUpdating nodes 'nascds15'  Apply-related files are:    FP = "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_files.txt"    DP = "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_dirs.txt"    MP = "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/make_cmds.txt"    RC = "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/remote_cmds.txt"Instantiating the file "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_files.txt.instantiated"by replacing $ORACLE_HOME in "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_files.txt" withactual path.Propagating files to remote nodes...Instantiating the file "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_dirs.txt.instantiated"by replacing $ORACLE_HOME in "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_dirs.txt" withactual path.Propagating directories to remote nodes...Instantiating the file "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/make_cmds.txt.instantiated"by replacing $ORACLE_HOME in "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/make_cmds.txt" withactual path.Running command on remote node 'nascds15':cd /u01/app/oracle/rdbms/lib; /usr/bin/make -f ins_rdbms.mk ioracle ORACLE_HOME=/u01/app/oracle || echoREMOTE_MAKE_FAILED::>&2The node 'nascds15' has been patched.  You can restart Oracle instances on it.There were relinks on remote nodes.  Remember to check the binary size and timestamp on the nodes 'nascds15' .The following make commands were invoked on remote nodes:'cd /u01/app/oracle/rdbms/lib; /usr/bin/make -f ins_rdbms.mk ioracle ORACLE_HOME=/u01/app/oracle'OPatch succeeded.10). ??2???ASM????????:$srvctl start asm -n <nodename>$srvctl start instance -d <dbname> -i <instance_name>??:$srvctl start asm -n nascds15$srvctl start instance -d ONEPIECE -i ONEPIECE211).??????????????????????????$ORACLE_HOME/OPatch/opatch lsinventory[oracle@nascds14 8575528]$ $ORACLE_HOME/OPatch/opatch lsinventoryInvoking OPatch 10.2.0.4.2Oracle Interim Patch Installer version 10.2.0.4.2Copyright (c) 2007, Oracle Corporation.  All rights reserved.Oracle Home       : /u01/app/oracleCentral Inventory : /home/oracle/oraInventory  from           : /etc/oraInst.locOPatch version    : 10.2.0.4.2OUI version       : 10.2.0.4.0OUI location      : /u01/app/oracle/ouiLog file location : /u01/app/oracle/cfgtoollogs/opatch/opatch2012-06-13_01-44-11AM.logLsinventory Output file location : /u01/app/oracle/cfgtoollogs/opatch/lsinv/lsinventory2012-06-13_01-44-11AM.txt--------------------------------------------------------------------------------Installed Top-level Products (2):Oracle Database 10g                                                  10.2.0.1.0Oracle Database 10g Release 2 Patch Set 3                            10.2.0.4.0There are 2 products installed in this Oracle Home.Interim patches (1) :Patch  8575528      : applied on Wed Jun 13 01:28:24 CST 2012<<<<<<<<<<<<<<<<<<<  Created on 17 Aug 2010, 07:56:36 hrs PST8PDT  Bugs fixed:    8575528Rac system comprising of multiple nodes Local node = nascds14 Remote node = nascds15--------------------------------------------------------------------------------OPatch succeeded.Rac system comprising of multiple nodes Local node = nascds14 Remote node = nascds15--------------------------------------------------------------------------------OPatch succeeded. ????10.2.0.4 RAC???(Rolling)????8575528???: 1).??1?????ORACLE_HOME?????????(???ASM,????):$srvctl stop instance -d <dbname> -i <instance_name>$srvctl stop asm -n <nodename>??:$srvctl stop instance -d ONEPIECE -i ONEPIECE1$srvctl stop asm -n nascds14$crs_stat -tName           Type           Target    State     Host        ------------------------------------------------------------ora....E1.inst application    OFFLINE   OFFLINE              ora....SM1.asm application    OFFLINE   OFFLINE  2). ?1??????:??:$su - oracle$cd $ORACLE_HOME/OPatch/8575528$opatch rollback -id 8575528Invoking OPatch 10.2.0.4.2Oracle Interim Patch Installer version 10.2.0.4.2Copyright (c) 2007, Oracle Corporation.  All rights reserved.Oracle Home       : /u01/app/oracleCentral Inventory : /home/oracle/oraInventory  from           : /etc/oraInst.locOPatch version    : 10.2.0.4.2OUI version       : 10.2.0.4.0OUI location      : /u01/app/oracle/ouiLog file location : /u01/app/oracle/cfgtoollogs/opatch/opatch2012-06-13_18-22-10PM.logRollbackSession rolling back interim patch '8575528' from OH '/u01/app/oracle'Running prerequisite checks...OPatch detected the node list and the local node from the inventory.  OPatch will patch the local system thenpropagate the patch to the remote nodes.This node is part of an Oracle Real Application Cluster.Remote nodes: 'nascds15'Local node: 'nascds14'Please shut down Oracle instances running out of this ORACLE_HOME on all the nodes.(Oracle Home = '/u01/app/oracle')Are all the nodes ready for patching? [y|n]y <=========??yUser Responded with: YBacking up files affected by the patch '8575528' for restore. This might take a while...Patching component oracle.rdbms, 10.2.0.4.0...Updating archive file "/u01/app/oracle/lib/libserver10.a"  with "lib/libserver10.a/kks1.o"Updating archive file "/u01/app/oracle/lib/libserver10.a"  with "lib/libserver10.a/kksc.o"Updating archive file "/u01/app/oracle/lib/libserver10.a"  with "lib/libserver10.a/kksh.o"Updating archive file "/u01/app/oracle/lib/libserver10.a"  with "lib/libserver10.a/ksmp.o"Running make for target ioracleRollbackSession removing interim patch '8575528' from inventoryPatching in rolling mode.The node 'nascds15' will be patched next.Please shutdown Oracle instances running out of this ORACLE_HOME on 'nascds15'.(Oracle Home = '/u01/app/oracle')Is the node ready for patching? [y|n]3). ??opatch????????????????????????????4). ??1??ASM ????????:$srvctl start asm -n <nodename>$srvctl start instance -d <dbname> -i <instance_name>??:$srvctl start asm -n nascds14$srvctl start instance -d ONEPIECE -i ONEPIECE1$crs_stat -tora....E1.inst application    ONLINE    ONLINE    nascds14    ora....SM1.asm application    ONLINE    ONLINE    nascds145).??2???ASM????????:$srvctl stop instance -d <dbname> -i <instance_name>$srvctl stop asm -n <nodename>$srvctl stop instance -d ONEPIECE -i ONEPIECE2$srvctl stop asm -n nascds15$crs_stat -tora....E2.inst application    OFFLINE   OFFLINE              ora....SM2.asm application    OFFLINE   OFFLINE  6). ??????????????,??????????The node 'nascds15' will be patched next.Please shutdown Oracle instances running out of this ORACLE_HOME on 'nascds15'.(Oracle Home = '/u01/app/oracle')Is the node ready for patching? [y|n]y <=========??yUser Responded with: YUpdating nodes 'nascds15'  Rollback-related files are:    FR = "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/remove_files.txt"    DR = "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/remove_dirs.txt"    FP = "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_files.txt"    MP = "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/make_cmds.txt"    RC = "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/remote_cmds.txt"Instantiating the file "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/remove_dirs.txt.instantiated"by replacing $ORACLE_HOME in "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/remove_dirs.txt" withactual path.Removing directories on remote nodes...Instantiating the file "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_files.txt.instantiated"by replacing $ORACLE_HOME in "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_files.txt" withactual path.Propagating files to remote nodes...Instantiating the file "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_dirs.txt.instantiated"by replacing $ORACLE_HOME in "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/copy_dirs.txt" withactual path.Propagating directories to remote nodes...Instantiating the file "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/make_cmds.txt.instantiated"by replacing $ORACLE_HOME in "/u01/app/oracle/.patch_storage/8575528_Aug_17_2010_07_56_36/rac/make_cmds.txt" withactual path.Running command on remote node 'nascds15':cd /u01/app/oracle/rdbms/lib; /usr/bin/make -f ins_rdbms.mk ioracle ORACLE_HOME=/u01/app/oracle || echoREMOTE_MAKE_FAILED::>&2The node 'nascds15' has been patched.  You can restart Oracle instances on it.There were relinks on remote nodes.  Remember to check the binary size and timestamp on the nodes 'nascds15' .The following make commands were invoked on remote nodes:'cd /u01/app/oracle/rdbms/lib; /usr/bin/make -f ins_rdbms.mk ioracle ORACLE_HOME=/u01/app/oracle'OPatch succeeded.7). ??2???ASM????????:$srvctl start asm -n <nodename>$srvctl start instance -d <dbname> -i <instance_name>??:$srvctl start asm -n nascds15$srvctl start instance -d ONEPIECE -i ONEPIECE28).??????????????????????????$ $ORACLE_HOME/OPatch/opatch lsinventoryInvoking OPatch 10.2.0.4.2Oracle Interim Patch Installer version 10.2.0.4.2Copyright (c) 2007, Oracle Corporation.  All rights reserved.Oracle Home       : /u01/app/oracleCentral Inventory : /home/oracle/oraInventory  from           : /etc/oraInst.locOPatch version    : 10.2.0.4.2OUI version       : 10.2.0.4.0OUI location      : /u01/app/oracle/ouiLog file location : /u01/app/oracle/cfgtoollogs/opatch/opatch2012-06-13_19-40-41PM.logLsinventory Output file location : /u01/app/oracle/cfgtoollogs/opatch/lsinv/lsinventory2012-06-13_19-40-41PM.txt--------------------------------------------------------------------------------Installed Top-level Products (2):Oracle Database 10g                                                  10.2.0.1.0Oracle Database 10g Release 2 Patch Set 3                            10.2.0.4.0There are 2 products installed in this Oracle Home.There are no Interim patches installed in this Oracle Home.Rac system comprising of multiple nodes Local node = nascds14 Remote node = nascds15--------------------------------------------------------------------------------OPatch succeeded.

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  • Unicenter Software Delivery 4 not able to connect to MS SQL 2000 Database after W2003 SP2 upgrade

    - by grub
    Hello Everyone Yesterday I installed the Windows Server 2003 Service Pack 2 on a Windows Server 2003 which has Unicenter Software Delivery 4 installed. Prior to the installation I disabled every CA service on the server (Brightstor, SDO , RCO, TNG) and the MS SQL 2000 service. After the installation of the SP2 I enabled the services again but the Unicenter Service is not able to connect to the MS SQL 2000 Database anymore. The database itself is up and running and I can connect to it with the Enterprise Manager. A dbcc checkdb doesnt return any errors on the Unicenter database. The Unicenter service throws the following error messages during startup: IM[1] 27/05 10:38:31,272 Installation Manager in init phase IM[1] 27/05 10:38:31,694 Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:31,694 sqls error details: IM[1] 27/05 10:38:31,694 (null) IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596. IM[1] 27/05 10:38:32,069 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:32,069 sqls error details: IM[1] 27/05 10:38:32,069 (null) IM[1] 27/05 10:38:32,069 returned 0. IM[1] 27/05 10:38:32,084 Persistent Storage could not be opened. Error cause is found in the ASM Event Log. Restart Task Manager. IM[1] 27/05 10:38:32,084 Failed to open database. IM[1] 27/05 10:38:32,084 Installation Manager ends> If I check the Unicenter configutation with *chkmib_l* the tool throws an exception and creates a small dump file. An Exception Occurred: Time: 27/05 09:49:38,928 Reason: ChkMIB_l.exe caused an UNKNOWN_EXCEPTION in module kernel32.dll at 7C82001B:77E4BEE7 Registers: EAX=0012F908 EBX=00000000 ECX=00000000 EDX=02410004 ESI=0012F998 EDI=0012F998 EBP=0012F958 ESP=0012F904 EIP=77E4BEE7 FLG=00000206 CS =7C82001B DS =B90023 SS =120023 ES =120023 FS =7C82003B GS =3F0000 Call Stack: 7C82001B:77E4BEE7 (0xE06D7363 0x00000001 0x00000003 0x0012F98C) kernel32.dll 7C82001B:77BB3259 (0x0012F9B8 0x2B017C50 0x2B024404 0x00B68C98) MSVCRT.dll 7C82001B:2B010C42 (0x00020003 0x010C00FE 0x003F0190 0x00B69050) PS.dll << SOFTWARE DELIVERY INSTANCE INFO >> TRIGGER 0(1) instances: JCE 0(1) instances: TM 0(1) instances: IM 0(1) instances: DM 0(1) instances: DPU 0(71) instances: NATF 0(1) instances: MIBCONV 0(0) instances: API 0(4) instances: DTSFT 0(0) instances: TNGPOP 0(0) instances: DGATE 0(0) instances: << FLUSHING MEMORY TRACES >> << STOP FLUSHING MEMORY TRACES >> I compared the configuration of the SDO service and the system configuration with another server on which the Windows Server 2003 SP2 is installed and SDO is working. The configuration is the same and the same driver and software versions are used. Do you have any idea what causes the connection issue? Should I deinstall the unicenter service and make a fresh installation on the server or should I remove the Windows Server 2003 SP2? I don't want to remove the SP2 because it's a requirement for WSUS3 SP2 and I really don't want to know how many possible exploits are possible in such an old system ;-) Thank you very much and have a nice day. Below you can find more detailed information about the system and the SDO service. psinfo output (system information) System information for \\CZZAAS1003: Uptime: 0 days 14 hours 38 minutes 50 seconds Kernel version: Microsoft Windows Server 2003, Multiprocessor Free Product type: Standard Edition Product version: 5.2 Service pack: 2 Kernel build number: 3790 Install date: 23.9.2004, 11:16:11s IE version: 6.0000 System root: C:\WINDOWS Processors: 2 Processor speed: 2.3 GHz Processor type: Intel(R) Xeon(TM) CPU Physical memory: 1024 MB Video driver: RAGE XL PCI Family (Microsoft Corporation) sdver output (Unicenter Software delivery version) Unicenter Software Delivery 4.0 SP1 I2 ENU [2901] Copyright 2004 Computer Associates International, Incorporated ms sql 2000 version and odbc driver version MS SQL 2000 Server Standard Edition Product Version: 8.00.760 (SP3) ODBC Driver: SQL Server - Version 2000.86.3959.00 complete Unicenter Software delivery service log file TRIGGER[1] 27/05 10:38:28,366 SD Trigger Agent has started NATF[1] 27/05 10:38:28,928 Initiation phase finished IM[1] 27/05 10:38:31,272 Installation Manager in init phase IM[1] 27/05 10:38:31,694 Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:31,694 sqls error details: IM[1] 27/05 10:38:31,694 (null) IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596. IM[1] 27/05 10:38:32,069 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:32,069 sqls error details: IM[1] 27/05 10:38:32,069 (null) IM[1] 27/05 10:38:32,069 returned 0. IM[1] 27/05 10:38:32,084 Persistent Storage could not be opened. Error cause is found in the ASM Event Log. Restart Task Manager. IM[1] 27/05 10:38:32,084 Failed to open database. IM[1] 27/05 10:38:32,084 Installation Manager ends TM[1] 27/05 10:38:32,116 Task Manager in init phase TM[1] 27/05 10:38:32,334 Process TM(L) - [006132] failed to open database SDDATA. dbopen() call failed. TM[1] 27/05 10:38:32,334 sqls error details: TM[1] 27/05 10:38:32,334 (null) TM[1] 27/05 10:38:32,381 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. TM[1] 27/05 10:38:32,381 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596. TM[1] 27/05 10:38:32,381 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process TM(L) - [006132] failed to open database SDDATA. dbopen() call failed. TM[1] 27/05 10:38:32,381 sqls error details: TM[1] 27/05 10:38:32,381 (null) TM[1] 27/05 10:38:32,381 returned 0. TM[1] 27/05 10:38:32,381 Persistent Storage could not be opened. Error cause is found in the ASM Event Log. Restart Task Manager. TM[1] 27/05 10:38:32,381 Failed to open database. TM[1] 27/05 10:38:32,381 Task Manager ends DM[1] 27/05 10:38:33,272 Dialogue Manager is now active API[1] 27/05 10:38:34,397 API Server Process in init phase API[1] 27/05 10:38:34,397 API - SDNLS_Init API[1] 27/05 10:38:34,397 API - connectEM API[1] 27/05 10:38:34,412 API - apiServ.init DM[1] 27/05 10:38:34,678 **AND** 1 Agents triggered API[1] 27/05 10:38:34,709 Process API(L) - [005680] failed to open database SDDATA. dbopen() call failed. API[1] 27/05 10:38:34,709 sqls error details: API[1] 27/05 10:38:34,709 (null) API[1] 27/05 10:38:34,756 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. API[1] 27/05 10:38:34,756 ##EXCEPTION## TableError C@:MainAPIL\APISERVL.CXX:246. API[1] 27/05 10:38:34,756 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process API(L) - [005680] failed to open database SDDATA. dbopen() call failed. API[1] 27/05 10:38:34,756 sqls error details: API[1] 27/05 10:38:34,756 (null) API[1] 27/05 10:38:34,756 returned 0. API[1] 27/05 10:38:34,756 Open of the database failed. API[1] 27/05 10:38:34,756 API - apiServ.init complete API[1] 27/05 10:38:34,756 API - start_APIServer DM[1] 27/05 10:38:34,803 CZZAAR1037 DPU[1:CZZAAR1037] 27/05 10:38:35,772 DPU in init phase DPU[1:CZZAAR1037] 27/05 10:38:36,100 >> GetManagerData DPU[1:CZZAAR1037] 27/05 10:38:36,287 >> SetCompInfo DPU[1:CZZAAR1037] 27/05 10:38:36,334 >> GetContainerList DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6ad DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6ad DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6b7 DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6b7 DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6c1 DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6c1 DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6cb DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6cb DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6f9 DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6f9 DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b71a DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b71a DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b724 DPU[1:CZZAAR1037] 27/05 10:38:36,381 getJobState 3 from 5b724 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b72e DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b72e DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b738 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b738 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b742 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b742 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b74c DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b74c DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b756 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b756 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b78a DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b78a DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b7af DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b7af DPU[1:CZZAAR1037] 27/05 10:38:36,522 >> SetCompAttr DPU[1:CZZAAR1037] 27/05 10:38:36,569 >> SetDetected DPU[1:CZZAAR1037] 27/05 10:38:36,584 disconnect DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6ad DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6b7 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6c1 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6cb DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6f9 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b71a DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b724 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b72e DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b738 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b742 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b74c DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b756 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b78a DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b7af DPU[1:CZZAAR1037] 27/05 10:38:36,584 DPU ends DM[1] 27/05 10:38:38,006 **AND** 0 Agents triggered JCE[1] 27/05 10:38:38,053 JCE starts DM[1] 27/05 10:38:38,287 CZZAAS1003 DPU[2:CZZAAS1003] 27/05 10:38:38,412 DPU in init phase DPU[2:CZZAAS1003] 27/05 10:38:38,647 >> GetManagerData DPU[2:CZZAAS1003] 27/05 10:38:38,756 >> SetCompInfo DPU[2:CZZAAS1003] 27/05 10:38:38,787 >> GetContainerList DM[1] 27/05 10:38:38,850 **AND** 1 Agents triggered DM[1] 27/05 10:38:38,928 CZZAAR1124 DPU[3:CZZAAR1124] 27/05 10:38:39,053 DPU in init phase DPU[3:CZZAAR1124] 27/05 10:38:39,272 >> GetManagerData DM[1] 27/05 10:38:39,334 **AND** 1 Agents triggered DPU[3:CZZAAR1124] 27/05 10:38:39,381 >> SetCompInfo DPU[3:CZZAAR1124] 27/05 10:38:39,412 >> GetContainerList DM[1] 27/05 10:38:39,412 CZZAAR1125 DPU[3:CZZAAR1124] 27/05 10:38:39,428 getJobState 3 from 5b88e DPU[3:CZZAAR1124] 27/05 10:38:39,428 getJobState 3 from 5b88e DPU[2:CZZAAS1003] 27/05 10:38:39,491 >> SetCompAttr DPU[3:CZZAAR1124] 27/05 10:38:39,522 >> SetCompAttr DPU[4:CZZAAR1125] 27/05 10:38:39,522 DPU in init phase DPU[3:CZZAAR1124] 27/05 10:38:39,584 >> SetDetected DPU[2:CZZAAS1003] 27/05 10:38:39,584 >> SetDetected DPU[3:CZZAAR1124] 27/05 10:38:39,584 disconnect DPU[3:CZZAAR1124] 27/05 10:38:39,600 getJobState 3 from 5b88e DPU[3:CZZAAR1124] 27/05 10:38:39,600 DPU ends DPU[2:CZZAAS1003] 27/05 10:38:39,631 disconnect DPU[2:CZZAAS1003] 27/05 10:38:39,631 DPU ends DPU[4:CZZAAR1125] 27/05 10:38:39,756 >> GetManagerData DPU[4:CZZAAR1125] 27/05 10:38:39,850 >> SetCompInfo DPU[4:CZZAAR1125] 27/05 10:38:39,881 >> GetContainerList DPU[4:CZZAAR1125] 27/05 10:38:39,897 getJobState 3 from 5b8a9 DPU[4:CZZAAR1125] 27/05 10:38:39,897 getJobState 3 from 5b8a9 DPU[4:CZZAAR1125] 27/05 10:38:39,991 >> SetCompAttr DPU[4:CZZAAR1125] 27/05 10:38:40,100 >> SetDetected DPU[4:CZZAAR1125] 27/05 10:38:40,116 disconnect 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