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  • Exposed: Fake Social Marketing

    - by Mike Stiles
    Brands and marketers who want to build their social popularity on a foundation of lies are starting to face more of an uphill climb. Fake social is starting to get exposed, and there are a lot of emperors getting caught without any clothes. Facebook is getting ready to do a purge of “Likes” on Pages that were a result of bots, fake accounts, and even real users who were duped or accidentally Liked a Page. Most of those accidental Likes occur on mobile, where it’s easy for large fingers to hit the wrong space. Depending on the degree to which your Page has been the subject of such activity, you may see your number of Likes go down. But don’t sweat it, that’s a good thing. The social world has turned the corner and assessed the value of a Like. And the verdict is that a Like is valuable as an opportunity to build a real relationship with a real customer. Its value pales immensely compared to a user who’s actually engaged with the brand. Those fake Likes aren’t doing you any good. Huge numbers may once have impressed, but it’s not fooling anybody anymore. Facebook’s selling point to marketers is the ability to use a brand’s fans to reach friends of those fans. Consequently, there has to be validity and legitimacy to a fan count. Speaking of mobile, Trademob recently reported 40% of clicks are essentially worthless, because 22% of them are accidental (again with the fat fingers), while 18% are trickery. Publishers will but huge banner ads next to tiny app buttons to increase the odds of an accident. Others even hide a banner behind another to score 2 clicks instead of 1. Pontiflex and Harris Interactive last year found 47% of users were more likely to click a mobile ad accidentally than deliberately. Beyond that, hijacked devices are out there manipulating click data. But to what end for a marketer? What’s the value of a click on something a user never even saw? What’s the value of a seen but accidentally clicked ad if there’s no resulting transaction? Back to fake Likes, followers and views; they’re definitely for sale on numerous sites, none of which I’ll promote. $5 can get you 1,000 Twitter followers. You can even get followers targeted by interests. One site was set up by an unemployed accountant out of his house in England. He gets them from a wholesaler in Brooklyn, who gets them from a 19-year-old supplier in India. The unemployed accountant is making $10,000 a day. That means a lot of brands, celebrities and organizations are playing the fake social game, apparently not coming to grips with the slim value of the numbers they’re buying. But now, in addition to having paid good money for non-ROI numbers, there’s the embarrassment factor. At least a couple of sites have popped up allowing anyone to see just how many fake and inactive followers you have. Britain’s Fake Follower Check and StatusPeople are the two getting the most attention. Enter any Twitter handle and the results are there for all to see. Fake isn’t good, period. “Inactive” could be real followers, but if they’re real, they’re just watching, not engaging. If someone runs a check on your Twitter handle and turns up fake followers, does that mean you’re suspect or have purchased followers? No. Anyone can follow anyone, so most accounts will have some fakes. Even account results like Barack Obama’s (70% fake according to StatusPeople) and Lady Gaga’s (71% fake) don’t mean these people knew about all those fakes or initiated them. Regardless, brands should realize they’re now being watched, and users are judging the legitimacy of their social channels. Use one of any number of tools available to assess and clean out fake Likes and followers so that your numbers are as genuine as possible. And obviously, skip the “buying popularity” route of social marketing strategy. It doesn’t work and it gets you busted…a losing combination.

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  • Java in Flux: Utopia or Deuteranopia?

    - by Tori Wieldt
    What a difference a year makes, indeed. Steve Harris, Senior VP, App Server Dev, Oracle and Adam Messinger, VP, Fusion Middleware Group, Oracle presented an informative keynote at the TheServerSide Java Symposium today. With a title "Java in Flux: Utopia or Deuteranopia?" you know things are going to be interesting (see Aeon Flux if you don't get the title reference).What a YearThey started with a little background, explaining that the reactions to Oracle's acquisition of Sun (and therefore Java) one year ago varied greatly, from "Freak Out!" to "Don't Panic." From the Oracle perspective, being the steward of and key contributor to Java requires a lot of sausage making.  They admitted to Oracle's fair share of Homer Simpson-esque "D'oh" moments in the past year, which was complicated by Oracle's communication style.   "Oracle has a tradition has a saying a few things and sticking by then, in contrast to Sun who was much more open," Adam explained. "We laid out the Java roadmap and are executing on it, and we hope that speaks to our commitment."Java SEAdam talked about having a long term perspective on the Java language (20+ years), letting ideas mature in more experimental languages, then bringing them into Java. Current priorities include: JVM convergence (getting the best features of JRockit into Hotspot); support of parallel/multi-core programming, and of course, all the improvements in JDK7. The JDK7 Developer Preview is underway (please download now and report bugs!). The Oracle development team is also working on Lambda and modularity (Jigsaw) for SE 8. Less certain, but also under discussion are improvements for Java SE 9. Adam is thinking of it as a "back to basics" release. He mentioned reworking JNI, improving data integration and improved device support.Java EE To provide context about Java EE, Steve said Java EE was great at getting businesses on the internet. The success of Java EE resulted in an incredible expansion of the middleware marketplace for developers and vendors.  But with success, came more. Java EE kept piling on capabilities, but that created excess baggage.  Doing simple things was no longer so simple. That's where Java community is so valuable: "When Java EE was too complex and heavyweight, many people were happy to tell us what we were doing wrong and popularize solutions," Steve explained. Because of that feedback, the Java EE teams focused on making things simple again: POJOs and annotations, and leveraging changes in Java SE.  Steve said that "innovation doesn't happen in expert groups, it happens on the ground where developers are solving problems," and platform stewards need to pay attention and take advantage of changes that are taking place.Enter the Cloud "Developers are restless, they want cloud functionality from their own IT dept" Steve explained. With the cloud, the scope of problem has expanded to include the data center itself, with multiple tenants. To move forward, existing APIs in Java EE need to be updated to be tenant-aware, service-enabled, and EE needs to support various styles of deployment. The goal is to get all that done in Java EE 8.Adam questioned Steve about timing and schedule. "Yes, the schedule is aggressive, but it'll work" Steve said. Then Adam asked about modularization. If Java SE 8 comes out at the end of 2012, when can Java EE deliver modularization? Steve suggested that key stakeholders can come with up some pre-SE 8 agreement on how to expose the metadata about modules. He then alluded to Mark Reinhold and John Duimovich's keynote at EclipseCON next week. Stay tuned.Evil Master PlanIn conclusion, Adam finally admitted to Oracle's Evil Master Plan: 1) Invest in and improve Java SE and EE 2) Collaborate with the community 3) Broaden the marketplace for Java development. Bwaaaaaaaaahahaha! <rubs hands together>Key LinksJDK7 Developer Preview  http://jdk7.java.net/preview/Oracle Technology Network http://www.oracle.com/technetwork/java/index.htmlTheServerSide Java Symposium  http://javasymposium.techtarget.com/"Utopia or Deuteranopia?" http://en.wikipedia.org/wiki/Aeon_Flux

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  • Where can you find the Oracle Applications User Experience team in the next several months?

    - by mvaughan
    By Misha Vaughan, Applications User ExperienceNovember is one of my favorite times of year at Oracle. The blast of OpenWorld work is over, and it’s time to get down to business and start taking our messages and our work on the road out to the user groups. We’re in the middle of planning all of that right now, so we decided to provide a snapshot of where you can see us and hear about the Oracle Applications User Experience – whether it’s Fusion Applications, PeopleSoft, or what we’re planning for the next-generation of Oracle Applications.On the road with Apps UX...In December, you can find us at UKOUG 2012 in Birmingham, UK: UKOUG, UK Oracle User Group Conference 2012?December 3 – 5, 2012?ICC, Birmingham, UKIn March, we will be at Alliance 2013 in Indianapolis, and our fingers are crossed for OBUG Connect 2013 in Antwerp:? Alliance 2013March 17 - 20, 2013 ?Indianapolis, IndianaOBUG Benelux Connect 2013?March 26, 2013?Antwerp, Belgium?? In April, you will see us at COLLABORATE13 in Denver:? Collaborate13April 7 - April 11, 2013 ?Denver, Colorado?? And in June, we round out the kick-off to summer at OHUG 2013 in Dallas and Kscope13 in New Orleans:? OHUG 2013June 9 -13, 2013?Dallas, Texas ODTUG Kscope13?June 23-27, 2013 ?New Orleans, LA? The Labs & DemosAs always, a hallmark of our team is our mobile usability labs. If you haven’t seen them, they are a great way for customers and partners to get a peek at what Oracle is working on next, and a chance for you to provide your candid perspective. Based on the interest and enthusiasm from customers last year at Collaborate, we are adding more demo-stations to our user group presence in the year ahead. If you want to see some of the work we are doing first-hand but don’t have a lot of time, the demo stations are a great way to get a quick update on the latest wow-factor we are researching. I can promise that you will see whatever we think is new and interesting at the demo stations first. Oracle OpenWorld 2012 Apps UX DemostationFor Applications DevelopersMore and more, I get asked the question, “How do I build an application that looks like a Fusion?” My answer is Fusion Applications Design Patterns. You can find out more about how Fusion Applications developers can leverage ADF and the user experience best practices we developed for Fusion at sessions lead by Ultan O’Broin, Director of Global User Experience, in the year ahead. Ultan O'Broin, On Fusion Design Patterns Building mobile applications are also top of mind these days. If you want to understand how Oracle is approaching this strategy, check out our session on Mobile user experience design patterns with Mobile ADF.  In many cases, this will be presented by Lynn Rampoldi-Hnilo, Senior Manager of Mobile User Experiences, and in a few cases our ever-ready traveler Ultan O’Broin will be on deck. Lynn Rampoldi-Hnilo, on Mobile User Experience Design PatternsApplications User ExperiencesFusion Applications continues to evolve, and you will see the new face of Fusion Applications at our executive sessions in the year ahead, which are led by vice president Jeremy Ashley or a hand-picked presenter, such as one of our Fusion User Experience Advocates.  Edward Roske, CEO InterRel Consulting & Fusion User Experience AdvocateAs always, our strategy is to take our lessons learned and spread them across the Applications product lines. A great example is the enhancements coming in the PeopleSoft user experience, which you can hear about from Harris Kravatz, Senior Manager, PeopleSoft User Experience. Fusion Applications ExtensibilityWe can’t talk about Fusion Applications without talking about how to make it look like your business. If tailoring Fusion applications is a question in your mind, and it should be, you should hit one of these sessions. These sessions will be lead by our own Killian Evers, Senior Director, Tim Dubois, User Experience Architect, and some well-trained Fusion User Experience Advocates.Find out moreIf you want to stay on top of where and when we will be, you can always sign up for our newsletter or check out the events page of usableapps.

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  • Rails paginate array items one-by-one instead of page-by-page

    - by hnovick
    Hi Guys, I have a group of assets, let's call them "practitioners". I'm displaying these practitioners in the header of a calendar interface. There are 7 columns to the calendar. 7 columns = 7 practitioners per view/page. Right now: if the first page shows you practitioners 1-7, when you go the next page you will see practitioners 8-15, next page 16-23, etc. etc. i am wondering how to page the practitioners so that if the first page shows you practitioners 1-7, the next page will show you practitioners 2-8, then 3-9, etc. etc. i would greatly appreciate any help you can offer. here is the rails code i am working with. best regards, harris novick # get the default sort order sort_order = RESOURCE_SORT_ORDER # if we've been given asset ids, start our list with them unless params[:asset_ids].blank? params[:asset_ids] = params[:asset_ids].values unless params[:asset_ids].is_a?(Array) sort_order = "#{params[:asset_ids].collect{|id| "service_provider_resources.id = #{id} DESC"}.join(",")}, #{sort_order}" end @asset_set = @provider.active_resources(:include => {:active_services => :latest_approved_version}).paginate( :per_page => RESOURCES_IN_DAY_VIEW, :page => params[:page], :order => sort_order )

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  • How can I change how OS X's 'say' command pronounces a word?

    - by jwhitlock
    OS X's say command is useful for some tasks (such as Skype's 'notify me when a contact comes online), but it is pronouncing some names incorrectly. Is there a way to teach say to pronounce a word differently? For example, try: say "Hi, Joel Spolsky" The 'ol' sounds like 'ball' rather than 'old'. I'd like to add an exception that say "Pronounce Spolsky like this", rather than try to teach new linguistic rules. I bet there is a way since it can pronounce "iphone" as Apple wants. Update - After some research, here's what I've learned: Text-to-speech is split between turning the text to phonemes, and then the phonemes are turned into audio using a voice. Changing the voice doesn't effect the phonemes. The Speech Synthesis Manager has some functions for turning text to phonemes, and a method for registering a speech dictionary that will add new text-phoneme maps. However, Apple's speech dictionary must be in a binary form - I didn't find any plist XML. Using dtrace while running say, I found some interesting files opened in /System/Library/PrivateFrameworks/SpeechDictionary.framework/Resources. This is probably the speech dictionary, but they are all binary, except for Homophones, which is XML. Adding entries to Homophones does nothing - it is probably used in speech-to-text. They are also code signed by Apple - changing them may prevent some programs from working. PrefixDictionary CartNames CartLite SymbolDictionary Homophones There are ways to add text versions of application interface elements so VoiceOver works, a lot of which a developer gets for free, but there are tricky bits. The standard here appears to be to use a phonetic spelling as needed. My guesses are: say is a light layer of code on top of the Speech Synthesis Manager. It would be easy for the Apple devs to add a command line option to take the path to a speech dictionary plist for alternate phoneme mapping, but they didn't. It may be a useful open-source project to write a better say. Skype probably uses Speech Synthesis Manager directly, leaving no hooks to change the way my friend's names are pronounced, other than spelling them phonetically, which is silly. The easiest way to make a command line version of say is how JRobert suggested. Here's my quick implementation, using Doug Harris's spelling suggestion: #!/bin/sh echo $@ | tr '[A-Z]' '[a-z]' | sed "s/spolsky/spowlsky/g" | /usr/bin/say Finally, some fun command line stuff: # Apple is weird sqlite3 /System/Library/PrivateFrameworks/SpeechDictionary.framework/Resources/Tuples .dump # Get too much information about what files are being opened sudo dtrace -n 'syscall::open*:entry { printf("%s %s",execname,copyinstr(arg0)); }' # Just fun say -v bad "Joel Spolsky Spolsky Spolsky Spolsky Spolsky, Joel Spolsky Spolsky Spolsky Spolsky Spolsky" echo "scale=1000; 4*a(1)" | bc -l | say

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  • Java Resources for Windows Azure

    - by BuckWoody
    Windows Azure is a Platform as a Service – a PaaS – that runs code you write. That code doesn’t just mean the languages on the .NET platform – you can run code from multiple languages, including Java. In fact, you can develop for Windows and SQL Azure using not only Visual Studio but the Eclipse Integrated Development Environment (IDE) as well.  Although not an exhaustive list, here are several links that deal with Java and Windows Azure: Resource Link Windows Azure Java Development Center http://www.windowsazure.com/en-us/develop/java/  Java Development Guidance http://msdn.microsoft.com/en-us/library/hh690943(VS.103).aspx  Running a Java Environment on Windows Azure http://blogs.technet.com/b/port25/archive/2010/10/28/running-a-java-environment-on-windows-azure.aspx  Running a Java Environment on Windows Azure http://blogs.technet.com/b/port25/archive/2010/10/28/running-a-java-environment-on-windows-azure.aspx  Run Java with Jetty in Windows Azure http://blogs.msdn.com/b/dachou/archive/2010/03/21/run-java-with-jetty-in-windows-azure.aspx  Using the plugin for Eclipse http://blogs.msdn.com/b/craig/archive/2011/03/22/new-plugin-for-eclipse-to-get-java-developers-off-the-ground-with-windows-azure.aspx  Run Java with GlassFish in Windows Azure http://blogs.msdn.com/b/dachou/archive/2011/01/17/run-java-with-glassfish-in-windows-azure.aspx  Improving experience for Java developers with Windows  Azure http://blogs.msdn.com/b/interoperability/archive/2011/02/23/improving-experience-for-java-developers-with-windows-azure.aspx  Java Access to SQL Azure via the JDBC Driver for SQL  Server http://blogs.msdn.com/b/brian_swan/archive/2011/03/29/java-access-to-sql-azure-via-the-jdbc-driver-for-sql-server.aspx  How to Get Started with Java, Tomcat on Windows Azure http://blogs.msdn.com/b/usisvde/archive/2011/03/04/how-to-get-started-with-java-tomcat-on-windows-azure.aspx  Deploying Java Applications in Azure http://blogs.msdn.com/b/mariok/archive/2011/01/05/deploying-java-applications-in-azure.aspx  Using the Windows Azure Storage Explorer in Eclipse http://blogs.msdn.com/b/brian_swan/archive/2011/01/11/using-the-windows-azure-storage-explorer-in-eclipse.aspx  Windows Azure Tomcat Solution Accelerator http://archive.msdn.microsoft.com/winazuretomcat  Deploying a Java application to Windows Azure with  Command-line Ant http://java.interoperabilitybridges.com/articles/deploying-a-java-application-to-windows-azure-with-command-line-ant  Video: Open in the Cloud: Windows Azure and Java http://channel9.msdn.com/Events/PDC/PDC10/CS10  AzureRunMe  http://azurerunme.codeplex.com/  Windows Azure SDK for Java http://www.interoperabilitybridges.com/projects/windows-azure-sdk-for-java  AppFabric SDK for Java http://www.interoperabilitybridges.com/projects/azure-java-sdk-for-net-services  Information Cards for Java http://www.interoperabilitybridges.com/projects/information-card-for-java  Apache Stonehenge http://www.interoperabilitybridges.com/projects/apache-stonehenge  Channel 9 Case Study on Java and Windows Azure http://www.microsoft.com/casestudies/Windows-Azure/Gigaspaces/Solution-Provider-Streamlines-Java-Application-Deployment-in-the-Cloud/400000000081   

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  • Java Resources for Windows Azure

    - by BuckWoody
    Windows Azure is a Platform as a Service – a PaaS – that runs code you write. That code doesn’t just mean the languages on the .NET platform – you can run code from multiple languages, including Java. In fact, you can develop for Windows and SQL Azure using not only Visual Studio but the Eclipse Integrated Development Environment (IDE) as well.  Although not an exhaustive list, here are several links that deal with Java and Windows Azure: Resource Link Windows Azure Java Development Center http://www.windowsazure.com/en-us/develop/java/  Java Development Guidance http://msdn.microsoft.com/en-us/library/hh690943(VS.103).aspx  Running a Java Environment on Windows Azure http://blogs.technet.com/b/port25/archive/2010/10/28/running-a-java-environment-on-windows-azure.aspx  Running a Java Environment on Windows Azure http://blogs.technet.com/b/port25/archive/2010/10/28/running-a-java-environment-on-windows-azure.aspx  Run Java with Jetty in Windows Azure http://blogs.msdn.com/b/dachou/archive/2010/03/21/run-java-with-jetty-in-windows-azure.aspx  Using the plugin for Eclipse http://blogs.msdn.com/b/craig/archive/2011/03/22/new-plugin-for-eclipse-to-get-java-developers-off-the-ground-with-windows-azure.aspx  Run Java with GlassFish in Windows Azure http://blogs.msdn.com/b/dachou/archive/2011/01/17/run-java-with-glassfish-in-windows-azure.aspx  Improving experience for Java developers with Windows  Azure http://blogs.msdn.com/b/interoperability/archive/2011/02/23/improving-experience-for-java-developers-with-windows-azure.aspx  Java Access to SQL Azure via the JDBC Driver for SQL  Server http://blogs.msdn.com/b/brian_swan/archive/2011/03/29/java-access-to-sql-azure-via-the-jdbc-driver-for-sql-server.aspx  How to Get Started with Java, Tomcat on Windows Azure http://blogs.msdn.com/b/usisvde/archive/2011/03/04/how-to-get-started-with-java-tomcat-on-windows-azure.aspx  Deploying Java Applications in Azure http://blogs.msdn.com/b/mariok/archive/2011/01/05/deploying-java-applications-in-azure.aspx  Using the Windows Azure Storage Explorer in Eclipse http://blogs.msdn.com/b/brian_swan/archive/2011/01/11/using-the-windows-azure-storage-explorer-in-eclipse.aspx  Windows Azure Tomcat Solution Accelerator http://archive.msdn.microsoft.com/winazuretomcat  Deploying a Java application to Windows Azure with  Command-line Ant http://java.interoperabilitybridges.com/articles/deploying-a-java-application-to-windows-azure-with-command-line-ant  Video: Open in the Cloud: Windows Azure and Java http://channel9.msdn.com/Events/PDC/PDC10/CS10  AzureRunMe  http://azurerunme.codeplex.com/  Windows Azure SDK for Java http://www.interoperabilitybridges.com/projects/windows-azure-sdk-for-java  AppFabric SDK for Java http://www.interoperabilitybridges.com/projects/azure-java-sdk-for-net-services  Information Cards for Java http://www.interoperabilitybridges.com/projects/information-card-for-java  Apache Stonehenge http://www.interoperabilitybridges.com/projects/apache-stonehenge  Channel 9 Case Study on Java and Windows Azure http://www.microsoft.com/casestudies/Windows-Azure/Gigaspaces/Solution-Provider-Streamlines-Java-Application-Deployment-in-the-Cloud/400000000081   

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  • Oracle Announces Oracle Insurance Policy Administration for Life and Annuity 9.4

    - by helen.pitts(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Today's global insurers require the ability to provide higher levels of service and quickly bring to market life insurance and annuity products that not only help them stand out from the competition, but also stay current with local legislation. To succeed, they require agile and flexible core systems that enable them to meet the unique localization requirements of the markets in which they operate, whether in North America, Asia Pacific or the Pan-European Region. The release of Oracle Insurance Policy Administration for Life and Annuity 9.4, announced today, helps insurers meet this need with expanded international market capabilities that enable them to reduce risk and profitably compete wherever their business takes them. It offers expanded multi-language along with unit-linked product and fund processing capabilities that enable regional and global insurers to rapidly configure and deliver localized products – along with providing better service for end users through a single policy admin solution. Key enhancements include: Kanji/Kana language support, pre-defined content, and imperial date processing for the Japanese market New localization flexibility for configuring and managing international mailing addresses along with regional variations for client information Enhanced capability to calculate unit-linked pricing and valuation, in addition to market-based processing and pre-configured unit linked content Expanded role-based security and masking capability to further protect sensitive customer data Enhanced capability to restrict processing specified activities based on time of day and user role, reducing exposure to market timing risks Further capability to eliminate duplicate client records, helping to reduce underwriting risks and enhance servicing through a single view of the client "The ability to leverage a single, rules-driven policy administration system for multiple global operation centers can help insurers realize significant improvements in speed to market, customer service, compliance with regional regulations, and consolidation efforts,” noted Celent's Craig Weber, senior vice president, Insurance. “We believe such initiatives are necessary to help the industry address service and distribution imperatives." Helping our customers meet these mission-critical business imperatives is a key objective for Oracle Insurance. Active, ongoing dialogue with our customers is an important part of the process to help understand how our solutions are and can continue to help them achieve success in the marketplace. I had the opportunity to meet with several of our insurance customers at the Oracle Insurance Policy Administration Client Advisory Board meeting last week in Philadelphia, Penn. (View photos on the Oracle Insurance Facebook page.)   It was a great forum for Oracle Insurance and our clients. Discussion centered on the latest business and IT trends, with opportunities to learn more about the latest release of Oracle Insurance Policy Administration for Life and Annuity and other Oracle Insurance solutions such as data warehousing / business intelligence, while exchanging best practices for product innovation and servicing customers and sales channels. Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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  • 10 Best Programming Podcast 2010 Edition

    - by mbcrump
    This list is in no particular order. Just the 10 best programming podcast that I have found so far. Stack Overflow Podcast -  Jeff Atwood (of codinghorror.com) and Joel Spolsky (of joelonsoftware.com) discuss the development of their new programming community, StackOverflow.com. [This Podcast hasn’t been updated in a while, but its always great to hear more from Jeff Atwood] Hanselminutes - Hanselminutes is a weekly audio talk show with noted web developer and technologist Scott Hanselman and hosted by Carl Franklin. Scott discusses utilities and tools, gives practical how-to advice, and discusses ASP.NET or Windows issues and workarounds. [This Podcast has recently started talking about random topics like diabetes, plane travel and geek relationship tips.  I am not sure if Scott is trying to move to a more mainstream audience or not] Herding Code - A weekly discussion featuring K. Scott Allen (odetocode.com), Kevin Dente, Scott Koon (lazycoder.com), and Jon Galloway. [Great all all-around podcast that I would recommend to all] Deep Fried Bytes - Deep Fried Bytes is an audio talk show with a Southern flavor hosted by technologists and developers Keith Elder and Chris Woodruff. The show discusses a wide range of topics including application development, operating systems and technology in general. Anything is fair game if it plugs into the wall or takes a battery. [This is one that just keeps getting better] Dot Net Rocks - .NET Rocks! is an Internet Audio Talk Show for Microsoft .NET Developers. [One of the first and usually very high quality content] Connected Show - Connected Show Podcast! A podcast covering new Microsoft technology for the developer community. The show is hosted by Dmitry Lyalin and Peter Laudati. [This and Polymorphic are one of my favorite podcast – Dmitry is a great host and would recommend this to all] Polymorphic Podcast - Object oriented development, architecture and best practices in .NET [Craig is a ASP.NET MVP and a great presenter. His podcast is great and it could only be better if he recorded it more often] ASP.NET Podcast - Wallace B. (Wally) McClure presents interviews and short technical talks on .NET Technologies. [Has great information on ASP.NET of course as well as iPhone Dev] Ruby on Rails Podcast - News and interviews about the Ruby language and the Rails website framework. [Even though I am not a Ruby programmer, I’ve found this podcast very interesting] Software Engineering Radio - Software Engineering Radio is a podcast targeted at the professional software developer. The goal is to be a lasting educational resource, not a newscast. Every ten days, a new episode is published that covers all topics software engineering. Episodes are either tutorials on a specific topic, or an interview with a well-known character from the software engineering world. All SE Radio episodes are original content ? we do not record conferences or talks given in other venues. Each episode comprises two speakers to ensure a lively listening experience. SE Radio is an independent and non-commercial organization. [Another excellent podcast – I would recommend any programmer add this to his/her drive home] If I have missed something, please feel free to email me and it might make the 2011 list. =)

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  • DeveloperDeveloperDeveloper! Scotland 2010 - DDDSCOT

    - by Plip
    DDD in Scotland was held on the 8th May 2010 in Glasgow and I was there, not as is uaual at these kind of things as an organiser but actually as a speaker and delegate. The weekend started for me back on Thursday with the arrival of Dave Sussman to my place in Lancashire, after a curry and watching the Electon night TV coverage we retired to our respective beds (yes, I know, I hate to shatter the illusion we both sleep in the same bed wearing matching pijamas is something I've shattered now) ready for the drive up to Glasgow the following afternoon. Before heading up to Glasgow we had to pick up Young Mr Hardy from Wigan then we began the four hour drive back in time... Something that struck me on the journey up is just how beautiful Scotland is. The menacing landscapes bordered with fluffy sheep and whirly-ma-gigs are awe inspiring - well worth driving up if you ever get the chance. Anywho we arrived in Glasgow, got settled intot he hotel and went in search of Speakers for pre conference drinks and food. We discovered a gaggle (I believe that's the collective term) of speakers in the Bar and when we reached critical mass headed off to the Speakers Dinner location. During dinner, SOMEONE set my hair on FIRE. That's all I'm going to say on the matter. Whilst I was enjoying my evening there was something nagging at me, I realised that I should really write my session as I was due to give it the following morning. So after a few more drinks I headed back to the hotel and got some well earned sleep (and washed the fire damage out of my hair). Next day, headed off to the conference which was a lovely stroll through Glasgow City Centre. Non of us got mugged, murdered (or set on fire) arriving safely at the venue, which was a bonus.   I was asked to read out the opening Slides for Barry Carr's session which I did dilligently and with such professionalism that I shocked even myself. At which point I reliased in just over an hour I had to give my presentation, so headed back to the speaker room to finish writing it. Wham, bam and it was all over. Session seemed to go well. I was speaking on Exception Driven Development, which isn't so much a technical solution but rather a mindset around how one should treat exceptions and their code. To be honest, I've not been so nervous giving a session for years - something about this topic worried me, I was concerned I was being too abstract in my thinking or that what I was saying was so obvious that everyone would know it, but it seems to have been well recieved which makes me a happy Speaker. Craig Murphy has some brilliant pictures of DDD Scotland 2010. After my session was done I grabbed some lunch and headed back to the hotel and into town to do some shopping (thus my conspicuous omission from the above photo). Later on we headed out to the geek dinner which again was a rum affair followed by a few drinks and a little boogie woogie. All in all a well run, well attended conference, by the community for the community. I tip my hat to the whole team who put on DDD Scotland!       

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  • expected identity upn connecting to service as network service,

    - by Jim
    Hi, We have a web application, running in an application pool as 'NETWORK SERVICE'. The web application connects to a service (.svc) on another web server. The other web server also has the service hosted as 'NETWORK SERVICE'. I believe this is the default. The following endpoint, when run anywhere else works perfectly. <endpoint address="http://server123/UnitTrustService/UnitTrustService.svc" binding="wsHttpBinding" bindingConfiguration="WSHttpBinding_UnitTrustService" contract="UnitTrustServiceReference.UnitTrustService" name="WSHttpBinding_UnitTrustService"> <identity> <servicePrincipalName value="server123" /> </identity> </endpoint> Unfortunately when executed from the web site, we get the following error. System.ServiceModel.Security.MessageSecurityException: The identity check failed for the outgoing message. The expected identity is 'identity(http://schemas.xmlsoap.org/ws/2005/05/identity/right/possessproperty: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/upn)' for the 'http://server123/UnitTrustService/UnitTrustService.svc' target endpoint. Server stack trace: at System.ServiceModel.Security.IdentityVerifier.EnsureIdentity(EndpointAddress serviceReference, AuthorizationContext authorizationContext, String errorString)... Any ideas? I have tried running this as local system on the web server machine with exactly the same configuration and it works perfectly. It has something to do with IIS? Regards Craig.

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  • Represent multiple Null/Generic objects in an ActiveRecord association?

    - by slothbear
    I have a Casefile model that belongs_to a Doctor. In additional to all the "real" doctors, there are several generic Doctors: "self-treated", "not specified", and "removed" (it used to have a real doctor, but no longer does). I suspect there will be even more generic values in the future. I started with special "doctors" in the database, generated from seed. The generic Doctors only need to respond to the "name" and "real_doctor?" methods. This worked with one, was strained with two, and now feels completely broken. I want to change the behavior and can't figure out how to test it, a bad sign. Creating all the generic objects for testing is also trouble, including fake values to pass validation of the required Doctor attributes. The Null Object pattern works well for one generic object. The "name" method could check casefile.doctor.nil? and return "self-treated", as demonstrated by Craig Ambrose. What pattern should I use when there are multiple generic objects with very limited state?

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  • calll html button onclick event from asp server side login authenticate event

    - by CraigJSte
    Need to programmatically click an html button from a login event (code behind? the html button sends variables to Flash using method: no response - with no postback and uses ExternalInterface API via javascript. Going from SWF ASPX is great, but need to send User.Identity to SWF from ASPX via javascript after authenticate with login event which am having impossible time getting to work... (calling HTML event from Login button) tried scripting in javascript to login event with no luck, possibly because postback clears SWF variables - so perhaps keeping separate (login then html send) would work... Here is my relevant code: function sendToActionScript(value) { swfobject.getObjectById("Property").sendToActionScript(value); } </script> <object ..// SWF File embedded> </object <form id="form1" runat="server"> <asp:Login id="login1" OnAuthenticate="login1_Authenticate"/> </form> <form id="form" onsubmit="return false;"> <input type="text" name="input" id="input" value="" runat="server" /> <button id="btnInput" runat="server" causesvalidation="false" visible="true" style="width: 51px" onclick="sendToActionScript(this.form.input.value);" >Send</button><br /> </form> // CODE BEHIND protected void Login1_Authenticate(object sender, AuthenticateEventArgs e) { // do something to get User Id and Role //bind the string (user or role) to input.value //then call the HTML button onclick event to send it to SWF file. //which I could put in separate function and call from Login_Authenticate } Can anyone help me I am out of ideas. Craig

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  • PDO Database Connections Problem

    - by Metropolis
    Hey Everyone, Over a year ago I created my own database classes which use PDO, and handle all preparing, executing, and closing connections. These classes have been working great up until now. There are two different database severs I am grabbing from, MySQL, and MS SQL Express. I am retrieving an employee id from the MySQL server and using it to get that employees information from the MS SQL server. There are about 11k records coming from the MySQL server and my program is only making it through 1200 before crashing with an error like the following. Connection failed (odbc:Driver=FreeTDS;Servername=MSSQLExpress;Database=SMDINC) Class (PDOException) SQLSTATE[08001] SQLDriverConnect: 0 [unixODBC][FreeTDS][SQL Server]Unable to connect to data source It seems like the program is not able to connect to the data source, but it is running the exact same query about 30 times before this and having no problem. Also, I have thoroughly checked all of the data coming into the query and it all looks fine. I believe the issue may be that there are to many connections being created, but I have tried to close all connections in many different places, and nothing seems to be fixing the problem. Any debugging help, or suggestions would be appreciated! Craig Metrolis

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  • How can I solve the Log Pile wooden puzzle with a computer program?

    - by craig1410
    Can anyone suggest how to solve the Log Pile wooden puzzle using a computer program? See here to visualise the puzzle: http://www.puzzlethis.co.uk/products/madcow/the_log_pile.htm The picture only shows some of the pieces. The full set of 10 pieces are configured as follows with 1 representing a peg, -1 representing a hole and 0 representing neither a peg nor a hole. -1,1,0,-1,0 1,0,1,0,0 1,-1,1,0,0 -1,-1,0,0,-1 -1,1,0,1,0 0,1,0,0,1 1,0,-1,0,-1 0,-1,0,1,0 0,0,-1,1,-1 1,0,-1,0,0 The pieces can be interlocked in two layers of 5 pieces each with the top layer at 90 degrees to the bottom layer as shown in the above link. I have already created a solution to this problem myself using Java but I feel that it was a clumsy solution and I am interested to see some more sophisticated solutions. Feel free to either suggest a general approach or to provide a working program in the language of your choice. My approach was to use the numeric notation above to create an array of "Logs". I then used a combination/permutation generator to try all possible arrangements of the Logs until a solution was found where all the intersections equated to zero (ie. Peg to Hole, Hole to Peg or Blank to Blank). I used some speed-ups to detect the first failed intersection for a given permutation and move on to the next permutation. I hope you find this as interesting as I have. Thanks, Craig.

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  • Detecting what the target object is when NullReferenceException is thrown.

    - by StingyJack
    I'm sure we all have received the wonderfully vague "Object reference not set to instance of an Object" exception at some time or another. Identifying the object that is the problem is often a tedious task of setting breakpoints and inspecting all members in each statement. Does anyone have any tricks to easily and efficiently identify the object that causes the exception, either via programmatical means or otherwise? --edit It seems I was vague like the exception =). The point is to _not have to debug the app to find the errant object. The compiler/runtime does know that the object has been allocated, and that the object has not yet been instantiated. Is there a way to extract / identify those details in a caught exception @ W. Craig Trader Your explanation that it is a result of a design problem is probably the best answer I could get. I am fairly compulsive with defensive coding and have managed to get rid of most of these errors after fixing my habits over time. The remaining ones just tweak me to no end, and lead me to posting this question to the community. Thanks for everyone's suggestions.

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  • The Oracle Retail Week Awards - in review

    - by user801960
    The Oracle Retail Week Awards 2012 were another great success, building on the legacy of previous award ceremonies. Over 1,600 of the UK's top retailers gathered at the Grosvenor House Hotel and many of Europe's top retail leaders attended the prestigious Oracle Retail VIP Reception in the Grosvenor House Hotel's Red Bar. Over the years the Oracle Retail Week Awards have become a rallying point for the morale of the retail industry, and each nominated retailer served as a demonstration that the industry is fighting fit. It was an honour to speak to so many figureheads of UK - and global - retail. All of us at Oracle Retail would like to congratulate both the winners and the nominees for the awards. Retail is a cornerstone of the economy and it was inspiring to see so many outstanding demonstrations of innovation and dedication in the entries. Winners 2012   The Market Force Customer Service Initiative of the Year Winner: Dixons Retail: Knowhow Highly Commended: Hughes Electrical: Digital Switchover     The Deloitte Employer of the Year Winner: Morrisons     Growing Retailer of the Year Winner: Hallett Retail - The Concessions People Highly Commended: Blue Inc     The TCC Marketing/Advertising Campaign of the Year Winner: Sainsbury's: Feed your Family for £50     The Brandbank Multichannel Retailer of the Year Winner: Debenhams Highly Commended: Halfords     The Ashton Partnership Product Innovation of the Year Winner: Argos: Chad Valley Highly Commended: Halfords: Private label bikes     The RR Donnelley Pure-play Online Retailer of the Year Winner: Wiggle     The Hitachi Consulting Responsible Retailer of the Year Winner: B&Q: One Planet Home     The CA Technologies Retail Technology Initiative of the Year Winner: Oasis: Argyll Street flagship launch with iPad PoS     The Premier Tax Free Speciality Retailer of the Year Winner: Holland & Barrett     Store Design of the Year Winner: Next Home and Garden, Shoreham, Sussex Highly Commended: Dixons Retail, Black concept store, Birmingham Bullring     Store Manager of the Year Winner: Ian Allcock, Homebase, Aylesford Highly Commended: Darren Parfitt, Boots UK, Melton Mowbray Health Centre     The Wates Retail Destination of the Year Winner: Westfield, Stratford     The AlixPartners Emerging Retail Leader of the Year Winner: Catriona Marshall, HobbyCraft, Chief Executive     The Wipro Retail International Retailer of the Year Winner: Apple     The Clarity Search Retail Leader of the Year Winner: Ian Cheshire, Chief Executive, Kingfisher     The Oracle Retailer of the Year Winner: Burberry     Outstanding Contribution to Retail Winner: Lord Harris of Peckham     Oracle Retail and "Your Experience Platform" Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes. This business systems architecture simultaneously: Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations. Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc; Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.   Working in unison, these three goals not only help retailers to successfully navigate the challenges of today but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.  

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

    - by Richard Lefebvre
    Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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  • Social Engagement: One Size Doesn't Fit Anyone

    - by Mike Stiles
    The key to achieving meaningful social engagement is to know who you’re talking to, know what they like, and consistently deliver that kind of material to them. Every magazine for women knows this. When you read the article titles promoted on their covers, there’s no mistaking for whom that magazine is intended. And yet, confusion still reigns at many brands as to exactly whom they want to talk to, what those people want to hear, and what kind of content they should be creating for them. In most instances, the root problem is brands want to be all things to all people. Their target audience…the world! Good luck with that. It’s 2012, the age of aggregation and custom content delivery. To cope with the modern day barrage of information, people have constructed technological filters so that content they regard as being “for them” is mostly what gets through. Even if your brand is for men and women, young and old, you may want to consider social properties that divide men from women, and young from old. Yes, a man might find something in a women’s magazine that interests him. But that doesn’t mean he’s going to subscribe to it, or buy even one issue. In fact he’ll probably never see the article he’d otherwise be interested in, because in his mind, “This isn’t for me.” It wasn’t packaged for him. News Flash: men and women are different. So it’s a tall order to craft your Facebook Page or Twitter handle to simultaneously exude the motivators for both. The Harris Interactive study “2012 Connecting and Communicating Online: State of Social Media” sheds light on the differing social behaviors and drivers. -65% of women (vs. 59% of men) stay glued to social because they don’t want to miss anything. -25% of women check social when they wake up, before they check email. Only 18% of men check social before e-mail. -95% of women surveyed belong to Facebook vs. 86% of men. -67% of women log in to Facebook once a day or more vs. 54% of men. -Conventional wisdom is Pinterest is mostly a woman-thing, right? That may be true for viewing, but not true for sharing. Men are actually more likely to share on Pinterest than women, 23% to 10%. -The sharing divide extends to YouTube. 68% of women use it mainly for consumption, as opposed to 52% of men. -Women are as likely to have a Twitter account as men, but they’re much less likely to check it often. 54% of women check it once a week compared to 2/3 of men. Obviously, there are some takeaways from this depending on your target. Women don’t want to miss out on anything, so serialized content might be a good idea, right? Promotional posts that lead to a big payoff could keep them hooked. Posts for women might be better served first thing in the morning. If sharing is your goal, maybe male-targeted content is more likely to get those desired shares. And maybe Twitter is a better place to aim your male-targeted content than Facebook. Some grocery stores started experimenting with male-only aisles. The results have been impressive. Why? Because while it’s true men were finding those same items in the store just fine before, now something has been created just for them. They have a place in the store where they belong. Each brand’s strategy and targets are going to differ. The point is…know who you’re talking to, know how they behave, know what they like, and deliver content using any number of social relationship management targeting tools that meets their expectations. If, however, you’re committed to a one-size-fits-all, “our content is for everybody” strategy (or even worse, a “this is what we want to put out and we expect everybody to love it” strategy), your content will miss the mark for more often than it hits. @mikestilesPhoto via stock.schng

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  • World Backup Day

    - by red(at)work
    Here at Red Gate Towers, the SQL Backup development team have been hunkered down in their shed for the last few months, with the toolbox, blowtorch and chamois leather out, upgrading SQL Backup. When we started, autumn leaves were falling. Now we're about to finish, spring flowers are budding. If not quite a gleaming new machine, at the very least a familiar, reliable engine with some shiny new bits on it will trundle magnificently out of the workshop. One of the interesting things I've noticed about working on software development teams is that the team is together for so long 'implementing' stuff - designing, coding, testing, fixing bugs and so on - that you occasionally forget why you're doing what you're doing. Doubt creeps in. It feels like a long time since we launched this project in a fanfare of optimism and enthusiasm, and all that clarity of purpose and mission "yee-haw" has dissipated with the daily pressures of development. Every now and again, we look up from our bunker and notice all those thousands of users out there, with their different configurations and working practices and each with their own set of problems and requirements, and we ask ourselves "does anyone care about what we're doing?" Has the world moved on while we've been busy? Could we have been doing something more useful with the time and talent of all these excellent people we've assembled? In truth, you can research and test and validate all you like, but you never really know if you've done the right thing (or at least, something valuable for some users) until you release. All projects suffer this insecurity. If they don't, maybe you're not worrying enough about what you're building. The two enemies of software development are certainty and complacency. Oh, and of course, rival teams with Nerf guns. The goal of SQL Backup 7 is to make it so easy to schedule regular restores of your backups that you have no excuse not to. Why schedule a restore? Because your data is not as good as your last backup. It's only as good as your last successful restore. If you're not checking your backups by restoring them and running an integrity check on the database, you're only doing half the job. It seems that most DBAs know that this is best practice, but it can be tricky and time-consuming to set up, so it's one of those tasks that can get forgotten in the midst all the other demands on their time. Sometimes, they're just too busy firefighting. But if it was simple to do? That was our inspiration for SQL Backup 7. So it was heartening to read Brent Ozar's blog post the other day about World Backup Day. To be honest, I'd never heard of World Backup Day (Talk Like a Pirate Day, yes, but not this one); however, its emphasis on not just backing up your data but checking the validity of those backups was exactly the same message we had in mind when building SQL Backup 7. It's printed on a piece of A3 above our planning board - "Make backup verification so easy to do that no DBA has an excuse for not doing it" It's the missing piece that completes the puzzle. Simple idea, great concept, useful feature, but, as it turned out, far from straightforward to implement. The problem is the future. As Marty McFly discovered over the course of three movies, the future is uncertain and hard to predict - so when you are scheduling a restore to take place an hour, day, week or month after the backup, there are all kinds of questions that you wouldn't normally have to consider. Where will this backup live? Will it even exist at the time? Will it be split into multiple files? What will the file names be? Will it be encrypted? What files should it be restored to? SQL Backup needs to know what to expect at the time the restore job is actually run. Of course, a DBA will know the answer to all these questions, but to deliver the whole point of version 7, we wanted to make it easy for them to input that information into SQL Backup. We think we've done that. When you create your scheduled backup job, there is now an option to create a "reminder" to follow it up with a scheduled restore to verify the resulting backups. Actually, it's much more than a reminder, as it stores all the relevant data so you can click it and pre-populate the wizard with all the right settings to set up your verification restores. Simple. But, what do you think? We'd love you to try it. Post by Brian Harris

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  • Deduping your redundancies

    - by nospam(at)example.com (Joerg Moellenkamp)
    Robin Harris of Storagemojo pointed to an interesting article about about deduplication and it's impact to the resiliency of your data against data corruption on ACM Queue. The problem in short: A considerable number of filesystems store important metadata at multiple locations. For example the ZFS rootblock is copied to three locations. Other filesystems have similar provisions to protect their metadata. However you can easily proof, that the rootblock pointer in the uberblock of ZFS for example is pointing to blocks with absolutely equal content in all three locatition (with zdb -uu and zdb -r). It has to be that way, because they are protected by the same checksum. A number of devices offer block level dedup, either as an option or as part of their inner workings. However when you store three identical blocks on them and the devices does block level dedup internally, the device may just deduplicated your redundant metadata to a block stored just once that is stored on the non-voilatile storage. When this block is corrupted, you have essentially three corrupted copies. Three hit with one bullet. This is indeed an interesting problem: A device doing deduplication doesn't know if a block is important or just a datablock. This is the reason why I like deduplication like it's done in ZFS. It's an integrated part and so important parts don't get deduplicated away. A disk accessed by a block level interface doesn't know anything about the importance of a block. A metadata block is nothing different to it's inner mechanism than a normal data block because there is no way to tell that this is important and that those redundancies aren't allowed to fall prey to some clever deduplication mechanism. Robin talks about this in regard of the Sandforce disk controllers who use a kind of dedup to reduce some of the nasty effects of writing data to flash, but the problem is much broader. However this is relevant whenever you are using a device with block level deduplication. It's just the point that you have to activate it for most implementation by command, whereas certain devices do this by default or by design and you don't know about it. However I'm not perfectly sure about that ? given that storage administration and server administration are often different groups with different business objectives I would ask your storage guys if they have activated dedup without telling somebody elase on their boxes in order to speak less often with the storage sales rep. The problem is even more interesting with ZFS. You may use ditto blocks to protect important data to store multiple copies of data in the pool to increase redundancy, even when your pool just consists out of one disk or just a striped set of disk. However when your device is doing dedup internally it may remove your redundancy before it hits the nonvolatile storage. You've won nothing. Just spend your disk quota on the the LUNs in the SAN and you make your disk admin happy because of the good dedup ratio However you can just fall in this specific "deduped ditto block"trap when your pool just consists out of a single device, because ZFS writes ditto blocks on different disks, when there is more than just one disk. Yet another reason why you should spend some extra-thought when putting your zpool on a single LUN, especially when the LUN is sliced and dices out of a large heap of storage devices by a storage controller. However I have one problem with the articles and their specific mention of ZFS: You can just hit by this problem when you are using the deduplicating device for the pool. However in the specifically mentioned case of SSD this isn't the usecase. Most implementations of SSD in conjunction with ZFS are hybrid storage pools and so rotating rust disk is used as pool and SSD are used as L2ARC/sZIL. And there it simply doesn't matter: When you really have to resort to the sZIL (your system went down, it doesn't matter of one block or several blocks are corrupt, you have to fail back to the last known good transaction group the device. On the other side, when a block in L2ARC is corrupt, you simply read it from the pool and in HSP implementations this is the already mentioned rust. In conjunction with ZFS this is more interesting when using a storage array, that is capable to do dedup and where you use LUNs for your pool. However as mentioned before, on those devices it's a user made decision to do so, and so it's less probable that you deduplicating your redundancies. Other filesystems lacking acapability similar to hybrid storage pools are more "haunted" by this problem of SSD using dedup-like mechanisms internally, because those filesystem really store the data on the the SSD instead of using it just as accelerating devices. However at the end Robin is correct: It's jet another point why protecting your data by creating redundancies by dispersing it several disks (by mirror or parity RAIDs) is really important. No dedup mechanism inside a device can dedup away your redundancy when you write it to a totally different and indepenent device.

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  • ACORD LOMA Session Highlights Policy Administration Trends

    - by [email protected]
    Helen Pitts, senior product marketing manager for Oracle Insurance, attended and is blogging from the ACORD LOMA Insurance Forum this week. Above: Paul Vancheri, Chief Information Officer, Fidelity Investments Life Insurance Company. Vancheri gave a presentation during the ACORD LOMA Insurance Systems Forum about the key elements of modern policy administration systems and how insurers can mitigate risk during legacy system migrations to safely introduce new technologies. When I had a few particularly challenging honors courses in college my father, a long-time technology industry veteran, used to say, "If you don't know how to do something go ask the experts. Find someone who has been there and done that, don't be afraid to ask the tough questions, and apply and build upon what you learn." (Actually he still offers this same advice today.) That's probably why my favorite sessions at industry events, like the ACORD LOMA Insurance Forum this week, are those that include insight on industry trends and case studies from carriers who share their experiences and offer best practices based upon their own lessons learned. I had the opportunity to attend a particularly insightful session Wednesday as Craig Weber, senior vice president of Celent's Insurance practice, and Paul Vancheri, CIO of Fidelity Life Investments, presented, "Managing the Dynamic Insurance Landscape: Enabling Growth and Profitability with a Modern Policy Administration System." Policy Administration Trends Growing the business is the top issue when it comes to IT among both life and annuity and property and casualty carriers according to Weber. To drive growth and capture market share from competitors, carriers are looking to modernize their core insurance systems, with 65 percent of those CIOs participating in recent Celent research citing plans to replace their policy administration systems. Weber noted that there has been continued focus and investment, particularly in the last three years, by software and technology vendors to offer modern, rules-based, configurable policy administration solutions. He added that these solutions are continuing to evolve with the ongoing aim of helping carriers rapidly meet shifting business needs--whether it is to launch new products to market faster than the competition, adapt existing products to meet shifting consumer and /or regulatory demands, or to exit unprofitable markets. He closed by noting the top four trends for policy administration either in the process of being adopted today or on the not-so-distant horizon for the future: Underwriting and service desktops New business automation Convergence of ultra-configurable and domain content-rich systems Better usability and screen design Mitigating the Risk When Making the Decision to Modernize Third-party analyst research from advisory firms like Celent was a key part of the due diligence process for Fidelity as it sought a replacement for its legacy policy administration system back in 2005, according to Vancheri. The company's business opportunities were outrunning system capability. Its legacy system had not been upgraded in several years and was deficient from a functionality and currency standpoint. This was constraining the carrier's ability to rapidly configure and bring new and complex products to market. The company sought a new, modern policy administration system, one that would enable it to keep pace with rapid and often unexpected industry changes and ahead of the competition. A cross-functional team that included representatives from finance, actuarial, operations, client services and IT conducted an extensive selection process. This process included deep documentation review, pilot evaluations, demonstrations of required functionality and complex problem-solving, infrastructure integration capability, and the ability to meet the company's desired cost model. The company ultimately selected an adaptive policy administration system that met its requirements to: Deliver ease of use - eliminating paper and rework, while easing the burden on representatives to sell and service annuities Provide customer parity - offering Web-based capabilities in alignment with the company's focus on delivering a consistent customer experience across its business Deliver scalability, efficiency - enabling automation, while simplifying and standardizing systems across its technology stack Offer desired functionality - supporting Fidelity's product configuration / rules management philosophy, focus on customer service and technology upgrade requirements Meet cost requirements - including implementation, professional services and licenses fees and ongoing maintenance Deliver upon business requirements - enabling the ability to drive time to market for new products and flexibility to make changes Best Practices for Addressing Implementation Challenges Based upon lessons learned during the company's implementation, Vancheri advised carriers to evaluate staffing capabilities and cultural impacts, review business requirements to avoid rebuilding legacy processes, factor in dependent systems, and review policies and practices to secure customer data. His formula for success: upfront planning + clear requirements = precision execution. Achieving a Return on Investment Vancheri said the decision to replace their legacy policy administration system and deploy a modern, rules-based system--before the economic downturn occurred--has been integral in helping the company adapt to shifting market conditions, while enabling growth in its direct channel sales of variable annuities. Since deploying its new policy admin system, the company has reduced its average time to market for new products from 12-15 months to 4.5 months. The company has since migrated its other products to the new system and retired its legacy system, significantly decreasing its overall product development cycle. From a processing standpoint Vancheri noted the company has achieved gains in automation, information, and ease of use, resulting in improved real-time data edits, controls for better quality, and tax handling capability. Plus, with by having only one platform to manage, the company has simplified its IT environment and is well positioned to deliver system enhancements for greater efficiencies. Commitment to Continuing the Investment In the short and longer term future Vancheri said the company plans to enhance business functionality to support money movement, wire automation, divorce processing on payout contracts and cost-based tracking improvements. It also plans to continue system upgrades to remain current as well as focus on further reducing cycle time, driving down maintenance costs, and integrating with other products. Helen Pitts is senior product marketing manager for Oracle Insurance focused on life/annuities and enterprise document automation.

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  • WPF DataGrid, Help with Binding to a List<X> where each X has a Dictionary<Y,object> property.

    - by panamack
    I'm building an application which helps someone manage an event and works with data originating from Excel. I want to use the WPF Toolkit DataGrid to display the incoming data but can't guarantee how many Columns there are going to be or what information they will contain. I'd like to have an Info class that stores column information and have each Visitor at my Event own a Dictionary that uses shared references to Info objects for the keys. Here's the general gist: public class Info{ public string Name{get;set;} public int InfoType{get;set;} } public class Visitor{ public Dictionary<Info,object> VisitorInfo {get;set;} } public class Event{ public List<Visitor> Visitors{get;set;} public Event(){ Info i1 = new Info(){ Name = "ID", InfoType = 0};// type 0 for an id Info i2 = new Info(){ Name = "Name", InfoType = 1};// type 1 for a string Info i3 = new Info(){ Name = "City", InfoType = 1}; Visitor v1 = new Visitor(); v1.VisitorInfo.Add(i1, 0); v1.VisitorInfo.Add(i2, "Foo Harris"); v1.VisitorInfo.Add(i3, "Barsville"); Visitor v2 = new Visitor(); ... this.Visitors.Add(v1); this.Visitors.Add(v2); ... } } XAML: <!-- Window1.xaml --> ... <local:Event x:Key="MyEvent"/> ... <wpftk:DataGrid DataContext="{StaticResource MyEvent}" ItemsSource="{Binding Path=Visitors}" /> Disappointingly, DataGrid just sees a collection of Visitors each having a VisitorInfo property and displays one column called VisitorInfo with the string "(Collection)" once for each Visitor. As a workaround I've created a ListTVisitorToDataTableConverter that maps Infos to DataColumns and Visitors to DataRows and used it like this: <wpftk:DataGrid DataContext="{StaticResource Event}" ItemsSource{Binding Path=Visitors, Converter={StaticResource MySmellyListTVisitorToDataTableConverter}}" /> I don't think this is good though, I haven't started trying to convert back yet which I guess I'll need to do if I want to be able to edit any data! How can I do better? Thanks.

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  • Memory efficient int-int dict in Python

    - by Bolo
    Hi, I need a memory efficient int-int dict in Python that would support the following operations in O(log n) time: d[k] = v # replace if present v = d[k] # None or a negative number if not present I need to hold ~250M pairs, so it really has to be tight. Do you happen to know a suitable implementation (Python 2.7)? EDIT Removed impossible requirement and other nonsense. Thanks, Craig and Kylotan! To rephrase. Here's a trivial int-int dictionary with 1M pairs: >>> import random, sys >>> from guppy import hpy >>> h = hpy() >>> h.setrelheap() >>> d = {} >>> for _ in xrange(1000000): ... d[random.randint(0, sys.maxint)] = random.randint(0, sys.maxint) ... >>> h.heap() Partition of a set of 1999530 objects. Total size = 49161112 bytes. Index Count % Size % Cumulative % Kind (class / dict of class) 0 1 0 25165960 51 25165960 51 dict (no owner) 1 1999521 100 23994252 49 49160212 100 int On average, a pair of integers uses 49 bytes. Here's an array of 2M integers: >>> import array, random, sys >>> from guppy import hpy >>> h = hpy() >>> h.setrelheap() >>> a = array.array('i') >>> for _ in xrange(2000000): ... a.append(random.randint(0, sys.maxint)) ... >>> h.heap() Partition of a set of 14 objects. Total size = 8001108 bytes. Index Count % Size % Cumulative % Kind (class / dict of class) 0 1 7 8000028 100 8000028 100 array.array On average, a pair of integers uses 8 bytes. I accept that 8 bytes/pair in a dictionary is rather hard to achieve in general. Rephrased question: is there a memory-efficient implementation of int-int dictionary that uses considerably less than 49 bytes/pair?

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