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• How to use non-free drivers during debian install

  - by blokeley

  I'm trying to install debian stable using unetbootin. The install process fails with "network autoconfiguration failed", probably due to the ethernet driver not working. My Lenovo U350 has a Broadcom BCM57780 which does not seem to be supported out-of-the-box: there are various bug reports here, here and here, but I don't know if the fix has made it into debian (6) stable. One discussion says that you have to use an ethernet driver from the firmware-linux-nonfree package. I'm not sure that this is correct because the BCM57780 is not in the list of drivers in firmware-linux-nonfree. The specific question tree is: Is BCM57780 supported in debian stable? If so, what could be wrong? Should I install debian unstable instead? If not, do I need to use firmware-linux-nonfree during installation and, if so, how do I do this? Please note: I've used ubuntu and debian loads in the past but please post line-by-line guidance rather than some cryptic abbreviation of any instructions. Thanks in advance for any help. Updates: Debian stable with non-free drivers did not work. Debian unstable (free drivers only) did not work. Tried loading firmware-iwlwifi_0.28_all.deb from another USB stick to get wireless working rather than BCM57780. The .deb file was found but the network configuration still failed! That's it, I'm giving up. Unfortunately I'll use ubuntu even though the Unity user interface will be very unstable for the next couple of years :(

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• Windows 7 misses keystrokes from internal keyboard after hibernation (on Acer Aspire 5820)

  - by ron

  I face a very strange symptom on my Acer Aspire laptop (with the factory default Win7 install and divers. Windows update running). After waking the computer from hibernation, it is a pain to type, since on average 5-10 keypresses are missing per 100 presses, using the laptop's keyboard. Steps to reproduce: 1) Power off 2) Power on, wait for system to become usable 3) Open notepad, for 5 times do hit 10x the same character. This gives a similar pattern of 50 chars total: xxxxxxxxxxyyyyyyyyyyaaaaaaaaaassssssssssdddddddddd 4) Optionally repeat. Everything is fine this far. 5) Hibernate. 6) Power on and resume. 7) Repeat steps 3)-4). This time approximately 3-5 character will be missing from each 50 characters. What I ruled out: putting to Sleep or just Locking and resuming from there does not cause problem battery / AC usage does not matter net connection does not matter running processes seem to be the same before and after hibernation key press speed doesn't really matter. For the test I use a nominal 3-5 strokes/second beat. plugging in an external USB keyboard works fine, but the built-in one still misbehaves What could be the problem? How could I diagnose if the keypresses arrive in, but get swallowed at some point? (maybe some nasty keyboard handler hook misbehaves?). Update: It seems that pushing the PowerSmart button and toggling to power saving state fixes the problem. Also, toggling it again back to the original state keeps it fixed. So this may be a fine workaround, but is not a conforming solution.

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• How to fix Windows 7 device removal notification loop

  - by Barry Kelly

  Bit of an odd one this. One of our PCs is getting caught in a loop some time after being turned on, usually after a USB storage device has been attached - sometimes an iPod, sometimes a GPS. Specifically, Windows Explorer starts showing a drive icon and letter (E:, as of right now) for the System partition (the small hidden one at the start of the boot drive). Then, the icon disappears. Then it reappears again. And disappears. It does this very quickly, at what looks like maybe 50 times a second. CPU usage in this loop is also very high; averages about 66%. This machine has an i7 920 CPU, which is quad core with hyperthreading; so this usage rate works out to about 5 100% busy threads, along with whatever normal idle load is (particularly Task Manager itself). Inspecting with Process Explorer shows that the device removal notification infrastructure has gone berserk. The threads in system service processes (i.e. apart from Windows Explorer) which are using all the CPU power relate to device notification. The Disk Management MMC snap-in also fails to run when the loop starts. The only way to break the loop, it seems, is to reboot the machine. Anyone seen anything similar to this, and know of a way to fix it? Machine details: Windows 7 x64, fully patched i7 920, 12GB RAM Intel SSD 80GB (X25-M, I believe; not G2) 2TB 5.2K disk for bulk storage AMD HD 5870 Further hardware details await. I'm going to go through and update all drivers I can find.

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• Windows 7 misses keystrokes from internal keyboard after hibernation (on Acer Aspire 5820)

  - by ron

  I face a very strange symptom on my Acer Aspire laptop (with the factory default Win7 install and divers. Windows update running). After waking the computer from hibernation, it is a pain to type, since on average 5-10 keypresses are missing per 100 presses, using the laptop's keyboard. Steps to reproduce: 1) Power off 2) Power on, wait for system to become usable 3) Open notepad, for 5 times do hit 10x the same character. This gives a similar pattern of 50 chars total: xxxxxxxxxxyyyyyyyyyyaaaaaaaaaassssssssssdddddddddd 4) Optionally repeat. Everything is fine this far. 5) Hibernate. 6) Power on and resume. 7) Repeat steps 3)-4). This time approximately 3-5 character will be missing from each 50 characters. What I ruled out: putting to Sleep or just Locking and resuming from there does not cause problem battery / AC usage does not matter net connection does not matter running processes seem to be the same before and after hibernation key press speed doesn't really matter. For the test I use a nominal 3-5 strokes/second beat. plugging in an external USB keyboard works fine, but the built-in one still misbehaves What could be the problem? How could I diagnose if the keypresses arrive in, but get swallowed at some point? (maybe some nasty keyboard handler hook misbehaves?). Update: It seems that pushing the PowerSmart button and toggling to power saving state fixes the problem. Also, toggling it again back to the original state keeps it fixed. So this may be a fine workaround, but is not a conforming solution.

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• HDD dead forever???

  - by Roberto

  Yesterday I turned on my computer and it couldn't boot. I found out the hd (320GB SATA Seagate Momentus 7200.3 for notebook) was broken, it couldn't be recognized by the BIOS. I have another of the same hd, so I exchanged the boards. I found out that there is a problem on its board since my good hd didn't work. But the broken hd doesn't work with the good board as well: it can be recognized but when I insert a Windows Instalation DVD it says the hd is 0GB. I put it in a case and use it in another computer via USB, and but it doesn't show up in the "My Computer". I used a software to recover files called "GetDataBack for NTFS", it recognized the hd but with the wrong size (2TB). I try to make it read the hd but it get an I/O error reading sector. It tries to read, the hd spins... So, since I'm using a good board on it, the problem seems to be internal. Is there anything someone could do recover the files from it?

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• MicroSD card getting corrupted for no good reason

  - by ChaosR

  I recently bought an MicroSD card online. It's a Sandisk 16GB class 2. However, it has a nasty problem. Every time I fill it with my data, the fat tables get corrupted. I've tried reformatting it, blanking it, doesn't seem to solve the problem. I have tried windows and linux (ubuntu), both have the problem. I've used my usb microsd readers, and even tried putting it in my phone and putting data on it from there. All have this problem. Now the really odd thing is, besides the corrupted file tables, no programs can find anything wrong with the hardware. I've tried both chkdisk and "badblocks -w", neither give any type of error. Now I don't know if the actual data gets corrupted, or if its just filesystem tables. What happens is that one or more folders start showing a load of chinese-charred (random UTF8 symbols I suppose) folders and files, and it is impossible to do anything with those. All the other data (outside of the corrupted folders) seems fine. I've tried to test it, and the problem doesn't seem to show up until I fill the disk upto about 3~4GB. After that I can still access the data. But as soon as I eject/safely remove/unmount it, the bad things happen somehow. Next time I plug it in, the folders I most recently wrote to (but sometimes also the folders I wrote the time before last time to) are all gibberish. Does anybody have any clue what might be going on here?

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• How To Completely Move Users/Program Files/Program Files (x86)/ProgramData (Folders) To Another Partition(s) On Windows 8?

  - by Enigma83

  I am attempting to move folders Users Program Files Program Files (x86), ProgramData (at the root of the C drive) to at least 2 other partitions, preferably on a fresh install. I have read that there are methods for doing this post-install, but it seems like it would be a bit more tedious to do things that way. I want to move the 2 Program Files folders to another partition on the same HDD, and Users/ProgramData will go to yet another partition on same HDD. I have done a bit of research on this, read up on some things that involved booting into Audit Mode, using the RoboCopy command to copy folders via booting into my Windows 8 USB drive, creating NTFS junctions/symbolic links, Registry edits, as well as accomplishing this automatically by creating an auto-attend file which Windows Setup processes automatically before the user is ever booted in for the 1st time. I tried this morning and now have a basic installation in which programs like Internet Explorer fail to open, certain files can't be found/opened (even if I click on them directly), an example is Regedit. Also, I can't run the Command/DOS (CMD) prompt as Administrator (or otherwise, as any other user), can't activate the real Administrator account or open any of the Administrative Tools (despite having added them to my Start Screen). So far I have only tried RoboCopy-ing Program Files and Program Files (x86) so far, creating junction points for them, and editing the Registry in the relevant locations. This is what I'm left with now. I also found the following blog article which describes how to do this for Windows 7 So, where should I go from here and where can I find more information? And how can this be done without disabling the Metro apps, which I've read will stop working if you move ProgramData. Once I have everything moved, where do I install programs to? Do I tell them to install to C:\Program Files\Program Files (x86) or to the junctioned/symbolic-linked partition/drive? I plan to test in VMware virtual machines from here on until things are working correctly, while using a baseline default install for daily tasks.

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• How to fix a damaged/corrupted NTFS filesystem/partition without losing the data on it?

  - by Gareth

  I was going to install Fedora 15 along side my Windows 7 Starter on my Acer Apire One D255E and at some point during the resizing of the NTFS partition (the one with Windows on it) the setup failed. Now I cannot access this partition from any OS. When I tried to access it from a Fedora install running on a USB flashdrive I get this error: Error mounting: mount exited with exit code 12: Failed to read last sector (452534271): Invalid argument HINTS: Either the volume is a RAID/LDM but it wasn't setup yet, or it was not setup correctly (e.g. by not using mdadm --build ...), or a wrong device is tried to be mounted, or the partition table is corrupt (partition is smaller than NTFS), or the NTFS boot sector is corrupt (NTFS size is not valid). Failed to mount '/dev/sda5': Invalid argument The device '/dev/sda5' doesn't seem to have a valid NTFS. Maybe the wrong device is used? Or the whole disk instead of a partition (e.g. /dev/sda, not /dev/sda1)? Or the other way around? It doesn't make a lot of sense to me but I was really hoping it would to someone and they can give me a way to restore the partition without losing everything on it (I have a lot of important notes from various classes on there)? Cheers.

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• Recovering a broken NTFS filesystem?

  - by OverTheRainbow

  A much-needed Windows Update broke a Vista laptop that was running fine until then: After booting up, Windows displays "Please wait..." but it never goes anywhere. I waited for a couple of hours, there is a bit of disk activity, but it didn't work out in the end. I booted with the Vista DVD, chose "Repair your computer" which said that there was nothing wrong :-/ Next, I booted it up with a Linux USB keydrive, and ran Gparted 0.8.1 (which includes ntfsresize v2011.4.12AR.4 libntfs-3g) which displays a bunch of warnings for the NTFS partition where the Vista system is located such as: ntfs_mst_post_read_fixup: magic: 0x00000000 size: 1024 usa_ofs: 0 usa_count: 65535: Invalid argument Record 16 has no FILE magic (0x0) Next, I ran ntfsfix /dev/sda2, which said: Mounting volume... OK Processing of $MFT and $MFTMirr completed successfully. NTFS volume version is 3.1. NTFS partition /dev/sda2 was processed successfully. Next, I rebooted Vista, which did a CHKDSK, before rebooting. But I'm still getting nowhere with "Please wait..." Before I copy the user's data to another host and reinstall Vista from a DVD, does someone know what I could try? Thank you. Edit: In case someone else has the same issue... After the BIOS, hit F8 and choose "Repair your computer", followed by "Toshiba HDD Recovery". In addition to a 1,5GB partition labelled "WinRE", the hard disk contains a second partition labeled "Data" from which the application will fetch a system image and reinstall it in the "Vista" partition. Make sure you copy your data out of the system partition before doing this.

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• Receiving and processing SMS messages through a script?

  - by ShankarG

  I am attempting to setup a system to receive and process SMS messages automatically. The system is intended for use in a context (an unfunded migrant workers' union in India) where both finances and sysadmin skills are extremely constrained (I would be the only person, in the near future, who would be administering the system). The intention is to make some functions - registration of members, generation of ID cards, communication of alerts and other information - easier. However, for receiving and sending SMS, I have not been able to find any email to SMS or other kind of gateway that functions in India. Perhaps there is one (edit: apparently Clickatell does have an India service, but the prices appear astronomical). If not, can one rely on a USB mobile modem (such as those provided by many mobile providers in India)? It seems like, with utilities such as gammu or bitpim, SMS operations on such a modem could be scripted. Is this actually feasible, though? Thanks in advance for your thoughts and suggestions. edit: Original first question removed since the two questions had little to do with each other. The original first question has been asked separately here

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• Grub Installation Failed: Fatal Error ... now what I do?

  - by eklavya

  I know there are some threads that touch this but I feel I have done something uniquely stupid. hence the post and plea for help. I am a beginner @ Linux. So I have a PC with a HDD (hard disk drive) and SSD (solid state drive) It was running Linux Mint /dev/sda1 - HDD Partition 1 - 2 TB (mounted this is /home /dev/sda2 - HDD Partition 2 - 1 TB (separate back up drive, i was backing up files to this) /dev/sdb1 - SSD Partition 1 - 100 GB (OS) /dev/sdb2 - SSD Partition 2 - 20 GB (Swap) The operating system was Linux Mint and was installed on the /dev/sdb1 i.e the solid state drive. I had partitioned off the sda into 2 TB and 1TB and presented the 2 TB as the /home to the OS. Anyway last night I decided to make a return to Ubuntu via the path of Elementary OS. Everything went fine with the install until it stated that GRUB installed failed and this was a Fatal error (no kidding I said). No I am stuck. I have definitely done something wrong and don't know what it is... My biggest pain is the files on the /dev/sda2. I want to save these before I try something drastic like wiping off the /dev/sda completely. So I have the following questions... Can I use a liveCD USB to save these files ? I can see the /dev/sda2 but was unable to access the files in the liveCD last not least ... how do I fix the main issue here. Why could the OS not install GRUB 2b... why is my SSD the /dev/sdb ... and not /dev/sda. Does that have something to do with it that my master boot record sits on the HDD /dev/sda and not /dev/sdb

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• Route all traffic of home network through VPN

  - by user436118

  I have a typical semi advanced home network scenario: A cable modem - eth A wireless router (netgear n600) eth and wlan A home server (Running ubuntu 12.04 LTS, connected over wlan) A bunch of wireless clients (wlan) Lying around I have anoher cheaper wlan router, and two different USB wlan NIC's that are known to work with Linux. ACTA struck. I want to route ALL of my WAN traffic through a remote server through a VPN. For sake of completition, lets say there is a remote server running debian sqeeze where a VPN server is to be installed. The network is then to behave so that if the VPN is not operative, it is separated from the outside world. I am familiar with general system/network practices, but lack the specific detailed knowledge to accomplish this. Please suggest the right approach, packages and configurations you'd use to reach said solution. I've also envisioned the following network configuration, please improve it if you see fit: ==LAN== Client ip:10.1.1.x nm:255.0.0.0 gw:10.1.1.1 reached via WLAN Wlan router 1: ip: 10.1.1.1 nm:255.0.0.0 gw: 10.10.10.1 reached via ETH Homeserver: <<< VPN is initiated here, and the other endpoint is somewhere on the internet. eth0: ip:10.10.10.1 nm: 0.0.0.0 gw:192.168.0.1 reached via WLAN Homeserver: wlan0: ip: 192.168.0.2 nm: 255.255.255.0 gw: 192.168.0.1 reached via WLAN ==WAN== Wlan router 2: ip: 192.168.0.1 nm: 0.0.0.0 gw: set via dhcp uplink connector: cable modem Cable Modem: Remote DHCP. Has on-board DHCP server for ethernet device that connects to it, and only works this way. All this WLAN fussery is because my home server is located in a part of the house where a cable link isnt possible unfortunately.

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• MacMini transmit rate stuck at 11, every other device can connect at full 54Mbit/s?

  - by chum of chance

  I have a MacMini circa 2007 that's getting very low transmit rates via wifi, 8-11. I have other devices that are getting full 54, including a MacBook Air. With everything else off, the MacMini doesn't want to seem to go any faster. Since it has been previously connected to ethernet its entire life, I was wondering if there were some settings I can change to speed up the connection. Option-clicking the network icon gives this read out: PHY Mode: 802.11g Channel: 1 (2.4 Ghz) Security: WPA2 Personal RSSI: -73 Transmit Rate: 11 My new MacBook Air has the following readout: PHY Mode: 802.11n Channel: 1 (2.4 Ghz) Security: WPA2 Personal RSSI: -66 Transmit Rate: 79 Both have full bars and the wireless router is in the same room to eliminate any obstructions from the equation. Could the MacMini be connecting at an older protocol, like 802.11b and be reporting erroneously that it is connected at 802.11g? This would explain why I haven't seen a transmit rate above 11. Any further trouble shooting I can try before buying a new USB 802.11n device? The WiFi router is a DLink DIR-615. I can see other devices, and none, even the other g connected devices, are getting below 30-40 MBit/s. What's going on here?

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• Two mouse, one left handed and another right handed. At the same time

  - by trailmax

  I would like to have two mouse connected to my computer, and have one mouse left-handed, another right-handed. And not needing to change any settings for using any of them. I've googled for this and did not find some information, but nothing helpful. Somebody suggested to have 2 accounts, some other suggested a short-cut that changes mouse buttons over. I did not like any of that. And I remember, I saw somebody using their laptop with right-handed touch-pad and left-handed mouse. At the same time. Both of my mouse are plain vanilla USB, with no drivers, tried finding drivers for any of the mouse did not get me anywhere. This is how mouse configuration looks like: There is no option for different mouse to be configured different. I think I need to install some mouse drivers/software that allow different configuration. Is there anything like this availble?? Many thanks in advance! p.s. Using Windows 7 Pro, one mouse is Fujitsu, another Sandsrom.

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• can't save or create files in external hard disk

  - by Rodniko

  i formatted my computer and installed new win7. i connected my external hard disk (usb connector) and i have some kind of permission problem. i can't save files after opening them and right clicking and choosing "new" shows that i can only create folders. what is wrong ? why doesn't the external hd doesn't have permission and how do i cahnge it? in microsoft they probably thought: "hmmm.... how would i make it difficult for the user to use our product..." , "we will have to make the difficulty as soon as the windows is installed...." " but how would we guarantee 100% for the user to have problems? "oh yhe! block creating files and saving them, yes!" i'm so tired of those guys... my HD is half a Terra, changing ownership of all the files inside will take a couple of hours , i need other ideas... if any...

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• netbook screen stays black

  - by sam113101

  I have an acer aspire one netbook. The screen is black but the computer turns on (LED's are on, fan is spinning, etc.) By black I mean absolutely no backlight. I tried to remove the battery and power it on to "discharge" it (I read that on the Internet, not sure if that ever fixes anything), but no luck. I also tried to replace the RAM stick with another one (which I know for sure is working properly), still no luck. I tried to connect an external monitor and switch to it (fn + f5 on this particular model), still no luck, nothing on the external monitor. I read that flashing the BIOS could fix it (http://community.spiceworks.com/how_to/show/22042-acer-aspire-one-black-screen-of-death), I tried to flash it but basically it doesn't do anything when I power it on with the usb thumb drive. No blinking power button. To me it sounds like it might be a dead motherboard, a dead RAM slot (there's only one), or the BIOS thing. I would like to rule out the BIOS possibility, but I need help. The reason I ruled out the dead screen possibility is that it did not switch to the external display when I pressed fn + f5, am I wrong by assuming so? Thank you for your help.

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• Working with an external button box

  - by Scott

  I tried this question on Stack Overflow, but I was pointed here, so here goes: For a new project for myself, I am looking for a way to be able to (for example) open a pop-up window on my laptop, by pressing a button on an external device (to be build by myself, or at least bought) connected with USB. Basically I would be looking at something like a Arduino or Raspberry (IF I am looking in the right direction) with buttons on it, and as soon as I hit a button on the external box with physical buttons, a command activates on my laptop and for example opens a popup window in which I can input tekst. Does anyone know: 1) if it is possible to do this at all. 2) What equipment is needed for the external box, what programming is needed. I preffer .net (dot net) but maybe it can only be done with software from the external box. If anyone can point me in the right direction, like make/model of the external box or websites I would be very happy. I have knowledge of Visual Studio/.net but I am willing to learn other languages if .net is not an option for this project. Thanks in advance Scott PS: If anyone knows of some better tags, or at least knows what I mean and needs me to edit the question, please do tell me... I am new on Stack Overflow/Superuser.

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• Route all traffic of home network through VPN [migrated]

  - by user436118

  I have a typical semi advanced home network scenario: A cable modem - eth A wireless router (netgear n600) eth and wlan A home server (Running ubuntu 12.04 LTS, connected over wlan) A bunch of wireless clients (wlan) Lying around I have anoher cheaper wlan router, and two different USB wlan NIC's that are known to work with Linux. ACTA struck. I want to route ALL of my WAN traffic through a remote server through a VPN. For sake of completition, lets say there is a remote server running debian sqeeze where a VPN server is to be installed. The network is then to behave so that if the VPN is not operative, it is separated from the outside world. I am familiar with general system/network practices, but lack the specific detailed knowledge to accomplish this. Please suggest the right approach, packages and configurations you'd use to reach said solution. I've also envisioned the following network configuration, please improve it if you see fit: Client ip:10.1.1.x nm:255.0.0.0 gw:10.1.1.1 reached via WLAN Wlan router 1: ip: 10.1.1.1 nm:255.0.0.0 gw: 10.10.10.1 reached via ETH Homeserver: <<< VPN is initiated here, and the other endpoint is somewhere on the internet. eth0: ip:10.10.10.1 nm: 0.0.0.0 gw:192.168.0.1 reached via WLAN Homeserver: wlan0: ip: 192.168.0.2 nm: 255.255.255.0 gw: 192.168.0.1 reached via WLAN Wlan router 2: ip: 192.168.0.1 nm: 0.0.0.0 gw: set via dhcp uplink connector: cable modem Cable Modem: Remote DHCP. Has on-board DHCP server for ethernet device that connects to it, and only works this way. All this WLAN fussery is because my home server is located in a part of the house where a cable link isnt possible unfortunately.

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• Toshiba Satellite C665 Rebooting from Standby

  - by Coodu

  I currently am working on a C665 with a strange issue. When the panel is closed the notebook will put itself to sleep in the usual way, and the power LED changes to the pulse to indicate that the device is asleep. However, when the panel is opened to resume using the notebook, the system will restart itself, instead beginning from the Toshiba logo and proceed to boot back in to W7. I should also note that each time this occurs, the "Windows Startup Recovery" option occurs, indicating that the system was not shut down correctly. Some things I have tried: Updated to latest Toshiba BIOS. Returned BIOS settings to their defaults. Swapped Memory to known good module, tested KGM in both memory slots within system. Confirmed that power settings are set to sleep/wake when power button is pressed. Ran a quick HDD fitness test using a parted magic USB stick. Checked for BSOD logs using BlueScreenView, none found. Ran src, no violations found. Any ideas? I have a good feeling the system is restarting itself, but in the event viewer there is a "Kernel Power" error, but it simply says "The system was not shut down correctly." Perhaps a bad driver? I'm not sure. Any advice would be great.

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• How to decouple development server from Internet?

  - by intoxicated.roamer

  I am working in a small set-up where there are 4 developers (might grow to 6 or 8 in cuople of years). I want to set-up an environment in which developers get an internet access but can not share any data from the company on internet. I have thought of the following plan: Set-up a centralized git server (Debian). The server will have an internet access. A developer will only have git account on that server, and won't have any other account on it. Do not give internet access to developer's individual machine (Windows XP/Windows 7). Run a virtual machine (any multi-user OS) on the centralized server (the same one on which git is hosted). Developer will have an account on this virtual machine. He/she can access internet via this virtual machine. Any data-movement between this virtual machine and underlying server, as well as any of the developer's machine, is prohibited. All developers require USB port on their local machine, so that they can burn their code into a microcontroller. This port will be made available only to associated software that dumps the code in a microcontroller (MPLAB in current case). All other softwares will be prohibited from accessing the port. As more developers get added, providing internet support for them will become difficult with this plan as it will slow down the virtual machine running on the server. Can anyone suggest an alternative ? Are there any obvious flaws in the above plan ? Some key details of the server are as below: 1) OS:Debian 2) RAM: 8GB 3) CPU: Intel Xeon E3-1220v2 4C/4T

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• Is a modem required to be programmed when using with an internet provider?

  - by Tim

  I wonder if a modem is required to be programmed when using with an internet provider? If yes, what is the purpose of programming a modem? Do both a DSL and a cable ISP both require a modem to be used in an individual home? For example, I have a Motorola modem SURFboard Model:SB5101, Customer S/N: xxx S/N? xxx HFC MAC ID: xxx USB CPE MAC ID: xxx a coil of cable and a splitter from Comcast High-Speed internet Self-Installation Kit, which were bought 5 years ago, when I purchased Comcast internet service from its retailer www.comcastoffers.com. With them, I was hoping to reduce the amount of fee by avoiding to ask Comcast people to come over to install. But I remember at that time Comcast sent its technician here, dismissed my idea of self-installation, saying they needed to use their own modem and charging me a hefty fee, and so my equipments have never been used. I haven't been using Comcast for a long time. I wonder if my modem, cable and splitter (brand new, never used) are still good to use with an internet provider such as Comcast? If needed, we can ignore their policy and just consider the technology side? Or they are not good to use and I must throw them away like trash? Thanks and regards!

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• Printer irregularly producing garbage output

  - by John Gardeniers

  Every now and then instead of getting the proper output we get numerous pages, mostly with just a single line, of output which appears to be the raw PCL. My theory is that this happens when the first byte or two of the document is somehow not received by the printer, which then doesn't know how to interpret the rest and does it's best by spitting it out as text. This is a problem I've seen many times over the years but has been popping up more often since we upgraded to Win 7 64 bit, which introduced a number of headaches because of the HP lack of real support for 64 bits. It also appears to happen most often when printing PDF files. We have tried several different PDF readers in addition to Adobe's own but that hasn't helped. While we mainly use HP printers, and the problem is not limited to any particular model, I've also seen it happen on other brands, albeit to a lesser extent. I've also been unable to discern a difference between printers used via a print server or those connected directly by IP address. It also happens to USB attached printers. Because of the erratic nature of this problem there is precious little I can think of to try and debug it, so I'm after any ideas that might help to eliminate it.

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• Moving an external hard drive while running

  - by user1108939

  I mean physically moving the drive around. I've never dealt with external hard drives before. Just plugged this wd mypassport to test the transfer rate. At one point I 'safely ejected' the drive. A minute later I decide to check the underside of the drive, not realizing the disk is still spinning. I lift the drive, rotating my writs about 70 degrees to the left... I hear a sequence of three high pitched sounds. I couldn't determine whether that was an indication beep by an internal security feature or the head scratching the plate (oh god...). Drive stops and usb power is disconnected. I reconnect it - it shows up fine - reads/writes. The drive was not reading/writing when i moved it. Did I damage my drive? Are these things that fragile? I thought them to be at least as durable as a standard 2.5" internal drive. Am I mistaken?

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• Connecting WD World Book to my new laptop using downloaded win 7 driver

  - by Jeanie

  HELP!!! I have just been reading through and seeing that you can connect using a USB straight to your laptop. This would be great is I actually had the cable! My problem is I have a lovely new laptop with windows 7 - I had to buy this as my old laptop isnt working anymore and I have just ordered an external sata enclosure to see whether I can get any inormation of the old drive and put onto my new laptop, so at least I don't lose any work. This in itself will probably present problems as my old OS was Windows XP! I will deal with that when i get to it!! My problem at present is that I have a World Book and I wish to connect and configure it to my new laptop but again I need to download drivers for Windows 7, which I believe I have done, but now I can't seem to work out just what to do next to help these 2 devices to recognize each other and configure. If anyone has any answers or could talk me through it I would be really grateful. Thanks - Jeanie

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• Software disables itself when the PC is accessed via RDP

  - by blckgrffn

  We have a large, specialty printer that has vendor specific software that enables its use outside of it showing up simply as a printer in the Windows Control Panel. This software recognizes when we RDP into the machine and "disconnects" the PC from the printer within its proprietary control panel. All is well when an application like TeamViewer is used to access the machine. Ostensibly, the application is helping us be safe by "enforcing" that the machine used for the printer is a walk up workstation, or so the support folks informed me. If TeamViewer etc, fixes the issue, then what is the problem? We have many headless workstations in our warehouse attached to a variety of specialty machines, all used via RDP. We want/need to keep access to the machines the same for the sanity of our production staff. The meat of the question - how, specifically, might a machine know that it is being accessed via RDP (terminal services management???) and how might this be defeated without altering an application or driver. Of note, the system being used is a Windows 7 Pro machine hooked to the printer via USB. Thanks! Nat edit Is there any combination of /admin switches, etc. that will possibly fix this? Simply putting /admin did not.

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