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• How to Calibrate HP Laptop Battery

  - by batteryfast

  Calibrating the HP Laptop Battery This document pertains to HP Notebook PCs with Windows 7 and Vista. Calibrating the laptop battery Calibrating the battery means recharging the battery to its maximum capacity and resetting the battery gauge to display the level of charge accurately. The Windows system tray battery meter may not correctly display the battery charge level when a notebook is new or has not been used for a long period of time. If the battery gauge becomes inaccurate, use one of the methods below to calibrate the battery gauge reading. Calibrate the battery while PC is in use A calibration cycle requires that the battery be completely charged and then completely discharged. During the calibration cycle, the power management properties must be disabled to allow the battery to completely discharge.

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• How can we configure the Bitnami Joomla stack to open a socket on startup?

  - by bobo

  I have deployed the Bitnami Ubuntu Joomla! 3.1.5-2 (64-bit) stack on Amazon Cloud: http://bitnami.com/stack/joomla/cloud/amazon By default, the stack is configured to run PHP using PHP-FPM. I have no problem getting the Joomla and phpmyadmin running as virtual hosts on Apache. But now, I would like to add another virtual host. The problem I am having is, I have no idea how to get the system creating a socket on startup in the following folder: bitnami@ip-172-31-15-99:/opt/bitnami/php/var/run$ ls -al total 12 drwxr-xr-x 2 root root 4096 Nov 3 20:43 . drwxr-xr-x 4 root root 4096 Oct 9 15:39 .. srw-rw-rw- 1 root root 0 Nov 3 20:43 joomla.sock -rw-r--r-- 1 root root 4 Nov 3 20:43 php5-fpm.pid srw-rw-rw- 1 root root 0 Nov 3 20:43 phpmyadmin.sock srw-rw-rw- 1 root root 0 Nov 3 20:43 www.sock bitnami@ip-172-31-15-99:/opt/bitnami/php/var/run$ I have the following /opt/bitnami/apps/mywebsite/conf/php-fpm/pool.conf file: [mywebsite] listen=/opt/bitnami/php/var/run/mywebsite.sock include=/opt/bitnami/php/etc/common-dynamic.conf include=/opt/bitnami/apps/mywebsite/conf/php-fpm/php-settings.conf pm=dynamic As it can be seen, listen points to the mywebsite.sock which does not currently exist. I did an experiment, by removing the .sock files in the /opt/bitnami/php/var/run folder and they would come back on reboot. So how can we configure it to open a socket for mywebsite on startup?

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• Is anyone using KVM in production?

  - by Andy Shellam

  I've been trying to set up a pair of servers utilising KVM on Ubuntu 9.10 to host 8 virtual machines between them and ended up with various issues from the VMs freezing, to not powering on. I had one virtual server set up and running and was setting up a second, when any operation involving OpenSSL would cause the VM to lock up in a weird way - all network traffic would cease, it wouldn't process logins on the console, but it wasn't taking any CPU time off the host. The first virtual server was identical and worked perfectly. Another VM I tried to setup had installed Ubuntu fine then refused to reboot, throwing kernel exceptions to do with XFS. I've now installed Citrix XenServer 5.5 on both hosts, and am now setting up my third VM with absolutely no issues. I also had the same experience when I tried VMware, but I preferred Xen as it appears to give more features on the free license. My question is am I just unlucky with KVM, or is KVM as unstable as it appears? Are you using, or planning on using, KVM in production, and how successful have you been?

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• First Request to IIS Express Fails with 503 Service Unavailable, Second Succeeds

  - by Chris Moschini

  Each time I start my ASP.Net MVC 3 app from Visual Studio 2010, IIS Express launches and IE spins waiting. The request fails with HTTP 503 Service Unavailable. I hit Refresh in IE, and the request succeeds. All subsequent requests succeed until I stop debugging. The next time I go to start debugging, the first request fails again. Has anyone else experienced this? In IISExpress\applicationhost.config I have: <site name="ProjectName" id="6"> <application path="/" applicationPool="Clr4IntegratedAppPool"> <virtualDirectory path="/" physicalPath="c:\users\chris\dropbox\code\2010\SolutionName\ProjectName" /> </application> <bindings> <binding protocol="http" bindingInformation="*:80:laptop" /> </bindings> </site> I have this in my hosts file: 127.0.0.1 laptop And my Project is set to start with IIS Express, with Project Url set to: http://laptop It's very strange that only the first request fails, perhaps as though Visual Studio isn't waiting long enough for IIS Express to start? Is there some way to make it wait? Stopping debugging, making a change, and then starting again is one of the most common tasks I do so adding another step to get there is pretty annoying.

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• iPhone Peripherals for Retailers

  - by David Dorf

  I saw RedLaser on the latest "Shopper" iPhone commercial on TV. Works great for consumers, but retailers will be more interested in a true barcode reader from someone like Infinite Peripherals, which also comes with a magstripe reader I previously mentioned the offerings from Square Verifone, and Mophie that allow swiping credit cards with an iPhone as well. So what's next? There's a decent list at WireLust that includes an IR dongle that turns your iPhone into a TV remote, armband monitors for use when exercising, and most recently a NFC/RFID reader. iCarte from Canadian firm Wireless Dynamics looks interesting. This device can be used for NFC payments and for reading RFID tags. The Canon printer I just bought for home has an iPhone app that lets me send iPhone pictures directly to the printer for printing. In that same vein, Seems like retailers could use bluetooth to print receipts on strategically place printers on the floor. I can't wait to see what they come up with for the iPad.

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• nmap on my webserver shows TCP ports 554 and 7070 open

  - by atc

  I have a webserver that hosts various websites for me. The two services that are accessible outside are SSH and Apache2. These are running on a non-standard and standard port, respectively. All other ports are closed explicitly via arno-iptables-firewall. The host is running Debian Testing. I noticed that a scan of the host using nmap produced different results from different PCs. From my laptop on my home network (behind a BT Homehub), I get the following: Not shown: 996 filtered ports PORT STATE SERVICE 80/tcp open http 554/tcp open rtsp 7070/tcp open realserver 9000/tcp open cslistener whereas scanning from a US-based server with nmap 5.00 and a Linux box in Norway running nmap 5.21 I get the following: Not shown: 998 filtered ports PORT STATE SERVICE 80/tcp open http 9000/tcp open cslistener so I hope it's my internal network or ISP that's playing up, but I cannot be sure. Running a netstat -l | grep 7070 produces nothing. Similarly for port 554. Can anyone explain the peculiarities I'm seeing?

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• EC2 Ubuntu - Force instance to use internal IP

  - by Peter

  I've just set up a micro instance on EC2 (AMI ID ami-e59ca991). I had hoped to avoid charges for a year as my usage falls well within the bound of the free tier. I have been charged $0.01 for "regional data transfer". I read here that this is because my instance is talking to its self via it's external IP address. From what I've Googled it looks like you can stop the charges by making sure that the instance uses its internal IP address. However, when I ping the hostname of my instance internally (via an ssh session) it resolves to the instances internal IP address. How can I configure my instance so that I do not get these charges? Is it as simple as adding a line to my hosts file? Additionally, is this the real reason for the charge? I'm concerned that I've misunderstood the pricing somewhere. I have Apace and MySQL (with phpmyadmin) running on the machine - could I be being charged for data transfer associated with these (I have only one flat HTML page and I have only logged in via phpmyadmin - I have no data in my database). Edit: Additionally, my user account on MySQL was declared as: grant all privileges on *.* to 'peter'@'localhost'; Should I have instead used the internal hostname for the instance? grant all privileges on *.* to '[email protected]'; Cheers, Pete

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• Don&rsquo;t break that sandbox

  - by Sahil Malik

  SharePoint 2010 Training: more information Hmm .. I hear that some soldiers are spreading rumors that it is OKAY to edit the WSS_Sandbox trust level inside of SharePoint. Afterall, it is just .NET code right? And it’s just a CAS policy, so why not make that tempting little tweet, and well – all I wanna do is call web services! Ummmm ..   DON’T DO IT!   Yes I know it’s just .NET code! But Microsoft has spent a great deal of time, resources, and thoughts in crafting up the boundary of what a sandbox solution can do, and what it cannot do. Soon as you make that tiny little tweak to allow calling web services, you just opened a bunch of security holes in your SharePoint installation. Not to mention, you broke the first cardinal rule of your SharePoint solutions, which is, “No Microsoft files were hurt in the building of this solution” Read full article ....

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• SAN Replication for Fault tolerance using EVA4400

  - by Sergei

  Hi Everyone, I hope that someone would point me in the correct direction - it looks like I have no enough konwledge in the subject and timeframes are too tight for me to explore different scenarios in depth.. We have two datacenters few miles away from each other connected by 100 Mbps link.Each datacenter will have 5 BL490 blades with ESX Standard hosting about 50 VMs. Eac hsite has HP eva4400 SAN with SAN replication set up.VC is going to be in the first datacenter and both datacenter are networked. SAN Replication is block level so it seems like I cannot just replicate changes but all writes would have to be replicated.This should not be a problem as link can sustain about 1.8 TB a dayand data can be buffered. I am having trouble however visioning how recovery would work in this case.We don't need instant recovery , I would say 4 hours recovery time is accepted so fancy automatic SRM like DR scenario would not be easily accepted due to the financial reasons, however any comments are welcomed. Current idea is following: replicate LUNs from primary site to the secondary.When disaster strikes, IT personnel switches on ESX hosts on the remote side and connects replicated LUNS to them, then registers VMs and changes IP address. I understand that this seems like horribly manual process and I almost sure I have missed some obvious pitfalls here. Could someone let me know what direction should I go?An articles regarding the subject? This is a brand new setup and we would rather build up basic recovery process and scale it later.I just need to have a right direction to allow for such scalability. Thank you very much in advance!

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• How to find out where or if MYSQL5 logs are stored on a machine WHM/Cpanel

  - by moi

  I have a WHM/Cpanel re-seller hosting account on a virtual private server (Linux). I have root access to the machine via SSH I am trying to locate a file that contains information that will help me to determine which users have accessed what db and from which hosts. I would imagine this kind of data is stored in a log file somewhere. The MySQL page says: The general query log - Established client connections and statements received from clients See: http://dev.mysql.com/doc/refman/5.0/en/server-logs.html It also says: By default, all log files are created in the mysqld data directory. So, I am am NOT asking where are the general query log logs stored, (cos I expect I will get answers saying "it depends") Please help me work out: "How can go about finding out where MySQL general query log logs are stored on a linux machine" Couple of things i've already tried: I looked at /etc/my.cnf it was a tiny file that only contained the following info: [mysqld] skip-bdb skip-innodb set-variable = max_connections=500 safe-show-database ~ ~ I have looked in: /var/lib/mysql/ But I could not see any log-like file names in that directory. Any clues on this would be most welcome.

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• Address (url) forwarding with Vyatta

  - by Trikks

  Hi Got this kind of noob question i suppose. I got this very basic network setup and need help to set up some address forwarding. As seen in my illustration below all traffic enters via the eth0 interface (85.123.32.23). The external dns is setup to direct all hosts to this ip as well. Now, how on earth do I filter the incoming requests to each box? The Ip's are static! Se the network layout here: http://vyatta.org/files/u11160/setup.png I do not wish to solve this by assigning tons of ports etc. In my wishful thinking something like this would be nice :) set service nat rule 10 type destination set service nat rule 10 inbound-interface eth0 set service nat rule 10 destination address ftp.myhost.com set service nat rule 10 inside-address address 192.168.100.20 This way ALL traffic to the address ftp.myhost.com (at eth0) should be routed to the internal ip, 192.168.100.20. Right, is there anyone who could point in some direction? Maybe it's wrong to use nat? Please help me! :)

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• Programming languages, positional languages and natural languages

  - by Vitalij Zadneprovskij

  Some programming languages are modeled on machine code, like assembly languages. Other languages are modeled on a natural language, the English language. Others are not modeled on either machine code or natural language. Languages such as PROLOG, for example, don't follow either model. I came across this Perl module Lingua::Romana::Perligata, that allows to write programs using a syntax that is very similar to Latin. Are there programming languages that have less positional syntax? Are there other languages or modules that allow you to write in syntaxes inspired by other natural languages, like French, Hebrew or Farsi? There is a very long list on Wikipedia, but most of those projects are dead. There is a related question on StackOverflow. The answer that was accepted is "Use Google".

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• SSIS Expression Tester Tool

  - by Davide Mauri

  Thanks to my friend's Doug blog I’ve found a very nice tool made by fellow MVP Darren Green which really helps to make SSIS develoepers life easier: http://expressioneditor.codeplex.com/Wikipage?ProjectName=expressioneditor In brief the tool allow the testing of SSIS Expression so that one can evaluate and test them before using in SSIS packages. Cool and useful! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Apache2 config problem

  - by Hellnar

  For using my Debian VPS for multiple domains , I did such actions: removed the default one from sites-enabled/ and sites-available/ (config and the symbolic link) and I added this under sites-available/www.mysite.com : <VirtualHost MYIP:80> ServerName mysite.com ServerAlias www.mysite.com Alias /media/ /home/myuser/mysite/media/ Alias /admin_media/ /home/myuser/django/Django-1.2/django/contrib/admin/media/ WSGIScriptAlias / /home/myuser/mysite/wsgi.py ErrorLog /home/myuser/mysite/logs/error.log CustomLog /home/myuser/mysite/logs/access.log combined </VirtualHost> And I have changed my ports.conf to: NameVirtualHost MYIP:80 Listen 80 <IfModule mod_ssl.c> # SSL name based virtual hosts are not yet supported, therefore no # NameVirtualHost statement here Listen 443 </IfModule> Lastly I enabled the new domain via the command: a2ensite www.mysite.com After restart I get this error: myuser:~# /etc/init.d/apache2 restart Restarting web server: apache2apache2: Syntax error on line 281 of /etc/apache2/apache2.conf: Syntax error on line 1 of /etc/apache2/sites-enabled/www.birertek.com: /etc/apache2/sites-enabled/www.birertek.com:1: <VirtualHost> was not closed. failed! Please help this poor soul.

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• Hyper V Server 2012 Remote Management Using Workgroup

  - by Chris Kolenko

  I'm trying to remotely manage Hyper V server 2012 from a windows 8 pc, both client and server are on a workgroup. I've spent about 3-4 hours trying to get this working with no luck so far trying the following: Creating a new administrator on the server with the same details as the client ie. username / password. Add an entry into my hosts file to point to the remote ip by server name. Tried using HVRemote. Disabled both firewalls. The error that I'm getting is RPC Service Unavailable. How can I accomplish what I'm trying to do? Update Some of the operations on the Hyper-V Manager work. IE. Virtual Switch Works. I can open the New VM Wizard. I run into an error when creating a new Virtual Hard Disk tho. I've tried creating a VM without a hard disk, which works. Using the new hard disk wizard does not work either. I still can not see any Virtual Machines. RPC server unavailable. Unable to establish communication between 'ServerName' and 'ClientName'

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• Address (url) forwarding with Vyatta

  - by Trikks

  Got this kind of noob question i suppose. I got this very basic network setup and need help to set up some address forwarding. As seen in my illustration below all traffic enters via the eth0 interface (85.123.32.23). The external dns is setup to direct all hosts to this ip as well. Now, how on earth do I filter the incoming requests to each box? The Ip's are static! My network layout: I do not wish to solve this by assigning tons of ports etc. In my wishful thinking something like this would be nice :) set service nat rule 10 type destination set service nat rule 10 inbound-interface eth0 set service nat rule 10 destination address ftp.myhost.com set service nat rule 10 inside-address address 192.168.100.20 This way ALL traffic to the address ftp.myhost.com (at eth0) should be routed to the internal ip, 192.168.100.20. Right, is there anyone who could point in some direction? Maybe it's wrong to use nat? Please help me! :)

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• Site Review: MortgageCalculator.org - Forms Evaluation

  This site allows users to enter basic loan information into a form and when the user clicks the submit button the information is used to calculate a loan summary which includes: monthly payment, total interest paid, and the last payment date. This site uses server side validation and replaces any value not within a normal range with the calculator default for the form field. In addition, they also use server side code to calculate the items on the loan summary which is then displayed to the user. I personally think that by adding client side validation, it would improve the users experience because it would ensure that the data being submitted is within an acceptable norm and if the data entered was not within this range then it would allow the user to adjust the data.

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• DNAT to 127.0.0.1 with iptables / Destination access control for transparent SOCKS proxy

  - by cdauth

  I have a server running on my local network that acts as a router for the computers in my network. I want to achieve now that outgoing TCP requests to certain IP addresses are tunnelled through an SSH connection, without giving the people from my network the possibility to use that SSH tunnel to connect to arbitrary hosts. The approach I had in mind until now was to have an instance of redsocks listening on localhost and to redirect all outgoing requests to the IP addresses I want to divert to that redsocks instance. I added the following iptables rule: iptables -t nat -A PREROUTING -p tcp -d 1.2.3.4 -j DNAT --to-destination 127.0.0.1:12345 Apparently, the Linux kernel considers packets coming from a non-127.0.0.0/8 address to an 127.0.0.0/8 address as “Martian packets” and drops them. What worked, though, was to have redsocks listen on eth0 instead of lo and then have iptables DNAT the packets to the eth0 address instead (or using a REDIRECT rule). The problem about this is that then every computer on my network can use the redsocks instance to connect to every host on the internet, but I want to limit its usage to a certain set of IP addresses only. Is there any way to make iptables DNAT packets to 127.0.0.1? Otherwise, does anyone have an idea how I could achieve my goal without opening up the tunnel to everyone? Update: I have also tried to change the source of the packets, without any success: iptables -t nat -A POSTROUTING -p tcp -s 192.168.1.0/24 -d 1.2.3.4 -j SNAT --to-source 127.0.0.1 iptables -t nat -A POSTROUTING -p tcp -s 192.168.1.0/24 -d 127.0.0.1 -j SNAT --to-source 127.0.0.1

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• MAMP - Host name changes to first vhost SSL entry for project with two localhosts

  - by user1322092

  I have two projects that are a copy of each other on my Mac with MAMP. They both have SSL pages. However, whenever I hit the a secured SSL page of project 2, the base_url or host changes to project1 instead of remaining project2. I know this is an issue with the vhosts, because if I switch the order of the entries, the reverse happens. Here's my config files: /Applications/MAMP/conf/extra/httpd-ssl.conf <VirtualHost _default_:443> DocumentRoot "/Applications/MAMP/htdocs/proj1" ServerName proj1.localhost:443 ErrorLog "/Applications/MAMP/Library/logs/error_log" TransferLog "/Applications/MAMP/Library/logs/access_log" SSLEngine on SSLCertificateFile "/Applications/MAMP/conf/apache/ssl/server.crt" SSLCertificateKeyFile "/Applications/MAMP/conf/apache/ssl/server.key" </VirtualHost> <VirtualHost _default_:443> DocumentRoot "/Applications/MAMP/htdocs/proj2" ServerName proj2.localhost:443 ErrorLog "/Applications/MAMP/Library/logs/error_log" TransferLog "/Applications/MAMP/Library/logs/access_log" SSLEngine on SSLCertificateFile "/Applications/MAMP/conf/apache/ssl/server.crt" SSLCertificateKeyFile "/Applications/MAMP/conf/apache/ssl/server.key" </VirtualHost> -------------------- cat /etc/hosts ## # Host Database # # localhost is used to configure the loopback interface # when the system is booting. Do not change this entry. ## 127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost fe80::1%lo0 localhost 127.0.0.1 proj1.localhost 127.0.0.1 proj2.localhost

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• A tale of two useful utilities

  - by TATWORTH

  This time I want to introduce you to two utilities that both have a tail! The first is the BeaverTail ADSI browser at http://adsi.mvps.org/adsi/CSharp/beavertail.html. This is a useful utility for doing active directory queries. This is free for both personal and commercial use. The souece code is also available. The second is a windows equivalent to the unit tail command to allow easy reading of flat file logs. This is free for personal use but must be registered for commercial use. Download it from http://www.uvviewsoft.com/logviewer/

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• XAMPP - Apache service stops running after few seconds.

  - by Fábio Antunes

  Hello I have this big problem with my Xampp server, for some reason the Apache service stops running after a few seconds it as been started, and i have no idea what the problem is, and the error logs don't say much about the problem. [Fri May 07 01:09:32 2010] [notice] Digest: generating secret for digest authentication ... [Fri May 07 01:09:32 2010] [notice] Digest: done [Fri May 07 01:09:33 2010] [notice] Apache/2.2.14 (Win32) DAV/2 mod_ssl/2.2.14 OpenSSL/0.9.8l mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.10.1 configured -- resuming normal operations [Fri May 07 01:09:33 2010] [notice] Server built: Nov 11 2009 14:29:03 [Fri May 07 01:09:33 2010] [crit] (22)Invalid argument: Parent: Failed to create the child process. [Fri May 07 01:09:33 2010] [crit] (OS 6)O identificador é inválido. : master_main: create child process failed. Exiting. [Fri May 07 01:09:33 2010] [notice] Parent: Forcing termination of child process 36 identificador é inválido (pt_PT) = identifier is invalid. Note: No other applications is using the Apache port. I have done some changes to the httpd.conf file but, it as worked well for allot of time. Added some virtual hosts. Enabled xdebug. As this happen to anyone, that could tell me whats the problem? Thanks for your time.

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• Xen HVM networking wont work

  - by Nathan

  I'm trying to get a Xen HVM network working using route however I am failing. Xen PV works fine using Ubuntu but when installing Ubuntu on HVM it fails to pick up the network. I'll let you know now that I'm not that experienced with Xen so I would appreciate any help. vm104 is the HVM thats causing me the problems, here is the configs that I believe should help resolve the problem. [root@eros vm104]# cat vm104.cfg import os, re arch = os.uname()[4] if re.search('64', arch): arch_libdir = 'lib64' else: arch_libdir = 'lib' kernel = '/usr/lib/xen/boot/hvmloader' builder = 'hvm' memory = 6000 shadow_memory = '8' cpu_weight = 256 name = 'vm104' vif = ['type=ioemu, ip=85.25.x.y, vifname=vifvm104.0, mac=00:16:3e:52:3d:fe, bridge=xenbr0'] acpi = 1 apic = 1 vnc = 1 vcpus = 4 vncdisplay = 3 vncviewer = 0 vncconsole = 1 vnclisten = '217.118.x.y' vncpasswd = 'kCfb5S4tE7' serial = 'pty' disk = ['phy:/dev/vpsvg/vm104_img,hda,w', 'file:/home/solusvm/xen/iso/Windows-Server-2008-RC2.iso,hdc:cdrom,r'] device_model = '/usr/' + arch_libdir + '/xen/bin/qemu-dm' boot = 'cd' sdl = '0' usbdevice = 'tablet' pae=1 [root@eros /]# cat /etc/xen/xend-config.sxp | egrep -v "(^#.*|^$)" (xend-unix-server yes) (xend-unix-path /var/lib/xend/xend-socket) (xend-relocation-hosts-allow '^localhost$ ^localhost\\.localdomain$') (network-script network-route) (vif-script vif-route) (network-script 'network-route netdev=eth0') (dom0-min-mem 256) (dom0-cpus 0) (vnc-listen '0.0.0.0') (vncpasswd '') (keymap 'en-us') The Windows install will not pick up the network - I've tried setting the IP manually by using the Xen servers IP as the gateway and setting the main IP in Windows but no luck. If anyone needs any more information let me know and I appreciate any input!

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• The Beginner’s Guide To Tabbed Browsing

  - by Chris Hoffman

  Tabs allow you to open multiple web pages in a single browser window without cluttering your desktop. Mastering tabbed browsing can speed up your browsing experience and make multiple web pages easier to manage. Tabbed browsing was once the domain of geeks using alternative browsers, but every popular browser now supports tabbed browsing – even mobile browsers on smartphones and tablets. This article is intended for beginners. If you know someone that doesn’t fully understand tabbed browsing and how awesome it is, feel free to send it to them! How Hackers Can Disguise Malicious Programs With Fake File Extensions Can Dust Actually Damage My Computer? What To Do If You Get a Virus on Your Computer

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• How does cross domain authentication work in a firewalled environment?

  - by LVLAaron

  This is a simplification and the names have been changed to protect the innocent. The assets: Active Directory Domains corp.lan saas.lan User accounts [email protected] [email protected] Servers dc.corp.lan (domain controller) dc.saas.lan (domain controller) server.saas.lan A one way trust exists between the domains so user accounts in corp.lan and log into servers in saas.lan No firewall between dc.corp.lan and dc.saas.lan server.saas.lan is in a firewalled zone and a set of rules exist so it can talk to dc.saas.lan I can log into server.saas.lan with [email protected] - But I don't understand how it works. If I watch firewall logs, I see a bunch of login chatter between server.saas.lan and dc.saas.lan I also see a bunch of DROPPED chatter between server.saas.lan and dc.corp.lan. Presumably, this is because server.saas.lan is trying to authenticate [email protected] But no firewall rule exists that allows communication between these hosts. However, [email protected] can log in successfully to server.saas.lan - Once logged in, I can "echo %logonserver%" and get \dc.corp.lan. So.... I am a little confused how the account actually gets authenticated. Does dc.saas.lan eventually talk to dc.corp.lan after server.saas.lan can't talk to dc.corp.lan? Just trying to figure out what needs to be changed/fixed/altered.

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• Measuring Usability with Common Industry Format (CIF) Usability Tests

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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