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• Tweeting about Oracle Applications Usability: Points to Consider

  - by ultan o'broin

  Here are a few pointers to anyone interested in tweeting about Oracle Applications usability or user experience (UX). These are based on my own experiences and practice, and may not necessarily reflect the views of Oracle, of course (touché, see the footer). If you are an Oracle employee and tweet about our offerings, then read up and follow the corporate social media policy. For the record, I tweet under the following account names: @ultan, @localization, @gamifyOracle, and @usableapps. The last two are supposedly Oracle subject-dedicated, but I mix it up on occassion. Fill out your Twitter account profile, and add a profile picture too. Disclose your interest. Don’t leave either the profile or image blank if you want to be taken seriously (or followed by me). Don’t tweet from a locked down Twitter account, as the message cannot be circulated to anyone who doesn't follow you. Open up the account if you really want to get that UX message out. Stay on message. The usable apps website, Misha Vaughan's VoX blog, and the Oracle Applications blog are good sources of UX messages and information, but you can find many other product team, individual, and corporate-wide sources with a little bit of searching. Set up a Google Alert with pertinent related keywords to get a daily digest of new information right in your inbox. Be original about it. Add your own insight and wit to the message, were relevant. Just circulating and RTing stock headlines adds no value to your effort or to the reader, and is somewhat lazy, in my opinion. Leave room for RTing of your tweet. So, don’t max out those 140 characters. Keep it under 130 if you want to be RTed without modification (or at all-I am not a fan of modifying tweets [MT], way too much effort for the medium). Remove articles and punctuation marks and use fragments, abbreviations, and so on at will to keep the tweet short enough, but leave keywords intact, as people search on those. Follow any Fusion UX Advocates who are on Twitter too (you can search for these names), and not just Oracle employees. Don't just follow people you like or think like you, or those who you think like you or are like-minded. Take a look at who is following or being followed by other tweeters and er, follow up. Create and socialize others to use an easily remembered or typed hashtag, or use what’s already popularized (for an event or conference, for example). We used #gamifyOracle for the applications UX gamification design jam, and other popular applications UX ones are #fusionapps and #usableapps (or at least I’m trying to popularize it). But, before you start the messaging, if you want to keep a record of the hashtag traffic, then set it up with an archiving service. Twitter’s own tweet lifespan is short. Don't mix up hashtags (#) with Twitter handles (@) that have the same name. Sending a tweet to @gamifyOracle will just be seen by @gamifyOracle (me) and any followers we have in common. Sending it to #gamifyOracle is seen by anyone following or searching for that hashtag. No dissing the competition. But there is no rule about not following them on Twitter to see the market reactions to Oracle announcements and this can even let you can tailor your own message accordingly. Don’t be boring. Mix it up a bit. Every 10th or so tweet, divert into other areas of interest, personal ones, even. No constant “I just received K+ in this and that” or “I just checked into wherever” on foursquare pouring into the Twittersteam, please. I just don’t care and will probably unfollow such people pretty quickly. And now, your Twitter tips and experiences with this subject? Them go in the comments...

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• Create a Remote Git Repository from an Existing XCode Repository

  - by codeWithoutFear

  Introduction Distributed version control systems (VCS’s), like Git, provide a rich set of features for managing source code.  Many development tools, including XCode, provide built-in support for various VCS’s.  These tools provide simple configuration with limited customization to get you up and running quickly while still providing the safety net of basic version control. I hate losing (and re-doing) work.  I have OCD when it comes to saving and versioning source code.  Save early, save often, and commit to the VCS often.  I also hate merging code.  Smaller and more frequent commits enable me to minimize merge time and effort as well. The work flow I prefer even for personal exploratory projects is: Make small local changes to the codebase to create an incrementally improved (and working) system. Commit these changes to the local repository.  Local repositories are quick to access, function even while offline, and provides the confidence to continue making bold changes to the system.  After all, I can easily recover to a recent working state. Repeat 1 & 2 until the codebase contains “significant” functionality and I have connectivity to the remote repository. Push the accumulated changes to the remote repository.  The smaller the change set, the less likely extensive merging will be required.  Smaller is better, IMHO. The remote repository typically has a greater degree of fault tolerance and active management dedicated to it.  This can be as simple as a network share that is backed up nightly or as complex as dedicated hardware with specialized server-side processing and significant administrative monitoring. XCode’s out-of-the-box Git integration enables steps 1 and 2 above.  Time Machine backups of the local repository add an additional degree of fault tolerance, but do not support collaboration or take advantage of managed infrastructure such as on-premises or cloud-based storage. Creating a Remote Repository These are the steps I use to enable the full workflow identified above.  For simplicity the “remote” repository is created on the local file system.  This location could easily be on a mounted network volume. Create a Test Project My project is called HelloGit and is located at /Users/Don/Dev/HelloGit.  Be sure to commit all outstanding changes.  XCode always leaves a single changed file for me after the project is created and the initial commit is submitted. Clone the Local Repository We want to clone the XCode-created Git repository to the location where the remote repository will reside.  In this case it will be /Users/Don/Dev/RemoteHelloGit. Open the Terminal application. Clone the local repository to the remote repository location: git clone /Users/Don/Dev/HelloGit /Users/Don/Dev/RemoteHelloGit Convert the Remote Repository to a Bare Repository The remote repository only needs to contain the Git database.  It does not need a checked out branch or local files. Go to the remote repository folder: cd /Users/Don/Dev/RemoteHelloGit Indicate the repository is “bare”: git config --bool core.bare true Remove files, leaving the .git folder: rm -R * Remove the “origin” remote: git remote rm origin Configure the Local Repository The local repository should reference the remote repository.  The remote name “origin” is used by convention to indicate the originating repository.  This is set automatically when a repository is cloned.  We will use the “origin” name here to reflect that relationship. Go to the local repository folder: cd /Users/Don/Dev/HelloGit Add the remote: git remote add origin /Users/Don/Dev/RemoteHelloGit Test Connectivity Any changes made to the local Git repository can be pushed to the remote repository subject to the merging rules Git enforces. Create a new local file: date > date.txt /li> Add the new file to the local index: git add date.txt Commit the change to the local repository: git commit -m "New file: date.txt" Push the change to the remote repository: git push origin master Now you can save, commit, and push/pull to your OCD hearts’ content! Code without fear! --Don

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• First Foray&ndash;About timeout

  - by SQLMonger

  It has been quite a while since I signed up for this blog site and high time that something was posted.  I have a list of topics that I will be working through and posting.  Some I am sure will have been posted by others, but I will be sticking to the technical problems and challenges that I’ve recently faced, and the solutions that worked for me.  My motto when learning something new has always been “My kingdom for an example!”, and I plan on delivering useful examples here so others can learn from my efforts, failures and successes.   A bit of background about me… My name is Clayton Groom. I am a founding partner of a consulting firm in St. Louis Missouri, Covenant Technology Partners, LLC and focus on SQL Server Data Warehouse design, Analysis Services and Enterprise Reporting solutions.  I have been working with SQL Server since the early nineties, when it still only ran on OS/2. I love solving puzzles and technical challenges.   Enough about me… On to a real problem… SSIS Connection Time outs versus Command Time outs Last week, I was working on automating the processing for a large Analysis Services cube.  I had reworked an SSIS package and script task originally posted by Vidas Matelis that automates the process of adding new and dropping old partitions to/from an Analysis Services cube.  I had the package working great, tested, and ready for deployment.  It basically performs a query against the source system to determine if there is new data in the warehouse that will require a new partition to be added to the cube, and it checks the cube to see if there are any partitions that are present that are no longer needed in a rolling 60 month window. My client uses Tivoli for running all their production jobs, and not SQL Agent, so I had to build a command line file for Tivoli to use to run the package. Everything was going great. I had tested the command file from my development workstation using an XML configuration file to pass in server-specific parameters into the package when executed using the DTExec utility. With all the pieces ready, I updated the dtsconfig file to point to the UAT environment and started working with the Tivoli developer to test the job.  On the first run, the job failed, and from what I could see in the SSIS log, it had failed because of a timeout. Other errors in the log made me think that perhaps the connection string had not been passed into the package correctly. We bumped the Connection Manager  timeout values from 20 seconds to 120 seconds and tried again. The job still failed. After changing the command line to use the /SET option instead of the /CONFIGFILE option, we tested again, and again failure. After a number more failed attempts, and getting the Teradata DBA involved to monitor and see if we were connecting and failing or just failing to connect, we determined that the job was indeed connecting to the server and then disconnecting itself after 30 seconds.  This seemed odd, as we had the timeout values for the connection manager set to 180 seconds by then.  At this point one of the DBA’s found a post on the Teradata forum that had the clues to the puzzle: There is a separate “CommandTimeout” custom property on the Data source object that may needed to be adjusted for longer running queries.  I opened up the SSIS package, opened the data flow task that generated the partition list table and right-clicked on the data source. from the context menu, I selected “Show Advanced Editor” and found the property. Sure enough, it was set to 30 seconds. The CommandTimeout property can also be edited in the SSIS Properties sheet. In order to determine how long the timeout needed to be, I ran the query from the task in the development environment and received a response in a matter of seconds.  I then tried the same query against the production database and waited several minutes for a response. This did not seem to be a reasonable response time for the query involved, and indeed it wasn’t. The Teradata DBA’s adjusted the query governor settings for the service account I was testing with, and we were able to get the response back down under a minute.  Still, I set the CommandTimeout property to a much higher value in case the job was ever started during a time of high-demand on the production server. With this change in place, the job finally completed successfully.  The lesson learned for me was two-fold: Always compare query execution times between development and production environments, and don’t assume that production will always be faster.  With higher user demands, query governors, and a whole lot more data, the execution time of even what might seem to be simple queries can vary greatly. SSIS Connection time out settings do not affect command time outs.  Connection timeouts control how long the package will wait for a response from the server before assuming the server is not available or is not responding. Command time outs control how long a task will wait for results to start being returned before deciding that the server is not responding. Both lessons seem pretty straight forward, and I felt pretty sheepish once I finally figured out what the issue was.  To be fair though, In the 5+ years that I have been working with SSIS, I could only recall one other time where I had to set the CommandTimeout property, and that memory only resurfaced while I was penning this post.

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• Many Different Things Rolled into a Ball

  - by MOSSLover

  Yeah I know I don’t blog much anymore, because life has taken me places that don’t involve the interwebs unfortunately.  I am in the midst of planning two events, starting a non for profit, creating more sessions for various conferences, submitting to various conferences, working a 40 hour a week job, attempting to hang out with boyfriend/friends/family.  So you can see that list does not include this blog sadly that’s how it goes sometimes.  The bottom piece very important over any of the top pieces.  I haven’t seen St. Louis in a while and I get to go back.  I was gone from home for MVP Summit and Best Practices Conference, so the boyfriend and cat didn’t get to see me either for a bit.  Then you have to add in the whole toilet being broken fiasco this week.  Maintenance really thought it would be cool to turn off the ability to flush.  I mean who does that?  Then when we call the owner he comes by turns it on and we figure it was an accident, because well the next day no one came by to tell us there was a leak.  It was all kinds of strangeness and involved me running to other people’s toilets.  As Dan Usher would say, I was a sad panda for a few days.  So I guess I wanted to post a few thoughts here just because I can.  I do not like multiple content editor webparts embedded with html files in numerous pages doing the same thing.  I will tell you why I don’t like these particular webparts and the way they are being used.  First off if you have a bunch of pages with script includes it’s about time you should just dump them into the masterpage.  Why bother finding all 20 pages and changing those pages when you can just use a single masterpage that already exists? The other thing that is bothering me days is screen scraping.  Just don’t do it, because in 2010 you will find the UI is substantially slower.  I understand you are new and you have no idea what to do.  You are also using 2007 am I right?  So then you need to go to codeplex.com and type in a search for SPServices.  Download it, use it, love it and then have it’s babies (well maybe don’t go so far this is not the GRID in Tron). If you have a ton of constants in your code why did you not go in and create a webpart with a bunch of properties and/or link to a configuration list hidden in the browser?  This type of property and list could help you out in the long run.  The power users and administrators can now change the control without you having to compile it over and over again.  It’s good stuff.  Also, you can change the control without compiling it, especially in 2007 where you have to do a farm solution.  In 2010 you can do a sandbox solution I guess, but shouldn’t you make it as easy and supportable as possible for other users? In conclusion I’m an angry person when it comes to viewing something repeatedly and analyzing it in a system.  Now we will move on to the next topic…MVP Summit…So yeah I can’t really talk about particulars, but I can talk about my experience as a person.  Don’t build something up to be cooler than it is only to be dropped from your 10,000 foot perch.  My experience was great, but the content overall was something to be desired.  It’s ok I got to meet a lot of people I would not have met if I had not gone.  Some of it was surreal, such as product group members showing up and talking to us.  It was pretty neat.  Plus I never had the chance to get to that mythical MS Office in Redmond.  Prior to Summit it was like Rainbow Brites unicorn trying taunting me on television when I was a kid.  So I guess with all that said I give it a B.  It was awesome in some way, but lacking in other ways.  The cool part is that I got to go.  Would I have lived without going? Yes, but it was still cool. I could prattle on about other things and make this post massive, but I’m going to pass and give myself a piece of Sunday to play Rockband and do 800 other things.  I hope the two of you who read this blog are well.  I’ll catch you all at another juncture.  Have a good weekend and varying holidays in between. Technorati Tags: SharePoint,MVP Summit,JQuery,Javascript

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• Security and the Mobile Workforce

  - by tobyehatch

  Now that many organizations are moving to the BYOD philosophy (bring your own devices), security for phones and tablets accessing company sensitive information is of paramount importance. I had the pleasure to interview Brian MacDonald, Principal Product Manager for Oracle Business Intelligence (BI) Mobile Products, about this subject, and he shared some wonderful insight about how the Oracle Mobile Security Tool Kit is addressing mobile security and doing some pretty cool things.  With the rapid proliferation of phones and tablets, there is a perception that mobile devices are a security threat to corporate IT, that mobile operating systems are not secure, and that there are simply too many ways to inadvertently provide access to critical analytic data outside the firewall. Every day, I see employees working on mobile devices at the airport, while waiting for their airplanes, and using public WIFI connections at coffee houses and in restaurants. These methods are not typically secure ways to access confidential company data. I asked Brian to explain why. “The native controls for mobile devices and applications are indeed insufficiently secure for corporate deployments of Business Intelligence and most certainly for businesses where data is extremely critical - such as financial services or defense - although it really applies across the board. The traditional approach for accessing data from outside a firewall is using a VPN connection which is not a viable solution for mobile. The problem is that once you open up a VPN connection on your phone or tablet, you are creating an opening for the whole device, for all the software and installed applications. Often the VPN connection by itself provides insufficient encryption – if any – which means that data can be potentially intercepted.” For this reason, most organizations that deploy Business Intelligence data via mobile devices will only do so with some additional level of control. So, how has the industry responded? What are companies doing to address this very real threat? Brian explained that “Mobile Device Management (MDM) and Mobile Application Management (MAM) software vendors have rapidly created solutions for mobile devices that provide a vast array of services for controlling, managing and establishing enterprise mobile usage policies. On the device front, vendors now support full levels of encryption behind the firewall, encrypted local data storage, credential management such as federated single-sign-on as well as remote wipe, geo-fencing and other risk reducing features (should a device be lost or stolen). More importantly, these software vendors have created methods for providing these capabilities on a per application basis, allowing for complete isolation of the application from the mobile operating system. Finally, there are tools which allow the applications themselves to be distributed through enterprise application stores allowing IT organizations to manage who has access to the apps, when updates to the applications will happen, and revoke access after an employee leaves. So even though an employee may be using a personal device, access to company data can be controlled while on or near the company premises. So do the Oracle BI mobile products integrate with the MDM and MAM vendors? Brian explained that our customers use a wide variety of mobile security vendors and may even have more than one in-house. Therefore, Oracle is ensuring that users have a choice and a mechanism for linking together Oracle’s BI offering with their chosen vendor’s secure technology. The Oracle BI Mobile Security Toolkit, which is a version of the Oracle BI Mobile HD application, delivered through the Oracle Technology Network (OTN) in its component parts, helps Oracle users to build their own version of the Mobile HD application, sign it with their own enterprise development certificates, link with their security vendor of choice, then deploy the combined application through whichever means they feel most appropriate, including enterprise application stores.  Brian further explained that Oracle currently supports most of the major mobile security vendors, has close relationships with each, and maintains strong partnerships enabling both Oracle and the vendors to test, update and release a cooperating solution in lock-step. Oracle also ensures that as new versions of the Oracle HD application are made available on the Apple iTunes store, the same version is also immediately made available through the Security Toolkit on OTN.  Rest assured that as our workforce continues down the mobile path, company sensitive information can be secured.  To listen to the entire podcast, click here. To learn more about the Oracle BI Mobile HD, click  here To learn more about the BI Mobile Security Toolkit, click here 

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• links for 2010-12-23

  - by Bob Rhubart

  Oracle VM Virtualbox 4.0 extension packs (Wim Coekaerts Blog) Wim Coekaerts describes the the new extension pack in Oracle VM Virtualbox 4.0 and how it's different from 3.2 and earlier releases. (tags: oracle otn virtualization virtualbox) Oracle Fusion Middleware Security: Creating OES SM instances on 64 bit systems "I've already opened a bug on this against OES 10gR3 CP5, but in case anyone else runs into it before it gets fixed I wanted to blog it too. (NOTE: CP5 is when official support was introduced for running OES on a 64 bit system with a 64 bit JVM)" - Chris Johnson (tags: oracle otn fusionmiddleware security) Oracle Enterprise Manager Grid Control: Shared loader directory, RAC and WebLogic Clustering "RAC is optional. Even the load balancer is optional. The feed from the agents also goes to the load balancer on a different port and it is routed to the available management server. In normal case, this is ok." - Porus Homi Havewala (tags: WebLogic oracle otn grid clustering) Magic Web Doctor: Thought Process on Upgrading WebLogic Server to 11g "Upgrading to new versions can be challenging task, but it's done for linear scalability, continuous enhanced availability, efficient manageability and automatic/dynamic infrastructure provisioning at a low cost." - Chintan Patel (tags: oracle otn weblogic upgrading) InfoQ: Using a Service Bus to Connect the Supply Chain Peter Paul van de Beek presents a case study of using a service bus in a supply channel connecting a wholesale supplier with hundreds of retailers, the overall context and challenges faced – including the integration of POS software coming from different software providers-, the solution chosen and its implementation, how it worked out and the lessons learned along the way. (tags: ping.fm) Oracle VM VirtualBox 4.0 is released! - The Fat Bloke Sings The Fat Bloke spreads the news and shares some screenshots.  (tags: oracle otn virtualization virtualbox) Leaks on Wikis: "Corporations...You're Next!" Oracle Desktop Virtualization Can Help. (Oracle's Virtualization Blog) "So what can you do to guard against these types of breaches where there is no outsider (or even insider) intrusion to detect per se, but rather someone with malicious intent is physically walking out the door with data that they are otherwise allowed to access in their daily work?" - Adam Hawley (tags: oracle otn virtualization security) OTN ArchBeat Podcast Guest Roster As the OTN ArchBeat Podcast enters its third year, it's time to acknowledge the invaluable contributions of the guests who have participated in ArchBeat programs. Check out this who's who of ArchBeat podcast panelists, with links to their respective interviews and more. (tags: oracle otn oracleace podcast archbeat) Show Notes: Architects in the Cloud (ArchBeat) Now available! Part 2 (of 4) of the ArchBeat interview with Stephen G. Bennett and Archie Reed, the authors of "Silver Clouds, Dark Linings: A Concise Guide to Cloud Computing." (tags: oracle otn podcast cloud) A Cautionary Tale About Multi-Source JNDI Configuration (Scott Nelson's Portal Productivity Ponderings) "I ran into this issue after reading that p13nDataSource and cgDataSource-NonXA should not be configured as multi-source. There were some issues changing them to use the basic JDBC connection string and when rolling back to the bad configuration the server went 'Boom.'" - Scott Nelson (tags: weblogic jdbc oracle jndi)

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• Be the surgeon

  - by Rob Farley

  It’s a phrase I use often, especially when teaching, and I wish I had realised the concept years earlier. (And of course, fits with this month’s T-SQL Tuesday topic, hosted by Argenis Fernandez) When I’m sick enough to go to the doctor, I see a GP. I used to typically see the same guy, but he’s moved on now. However, when he has been able to roughly identify the area of the problem, I get referred to a specialist, sometimes a surgeon. Being a surgeon requires a refined set of skills. It’s why they often don’t like to be called “Doctor”, and prefer the traditional “Mister” (the history is that the doctor used to make the diagnosis, and then hand the patient over to the person who didn’t have a doctorate, but rather was an expert cutter, typically from a background in butchering). But if you ask the surgeon about the pain you have in your leg sometimes, you’ll get told to ask your GP. It’s not that your surgeon isn’t interested – they just don’t know the answer. IT is the same now. That wasn’t something that I really understood when I got out of university. I knew there was a lot to know about IT – I’d just done an honours degree in it. But I also knew that I’d done well in just about all my subjects, and felt like I had a handle on everything. I got into developing, and still felt that having a good level of understanding about every aspect of IT was a good thing. This got me through for the first six or seven years of my career. But then I started to realise that I couldn’t compete. I’d moved into management, and was spending my days running projects, rather than writing code. The kids were getting older. I’d had a bad back injury (ask anyone with chronic pain how it affects  your ability to concentrate, retain information, etc). But most of all, IT was getting larger. I knew kids without lives who knew more than I did. And I felt like I could easily identify people who were better than me in whatever area I could think of. Except writing queries (this was before I discovered technical communities, and people like Paul White and Dave Ballantyne). And so I figured I’d specialise. I wish I’d done it years earlier. Now, I can tell you plenty of people who are better than me at any area you can pick. But there are also more people who might consider listing me in some of their lists too. If I’d stayed the GP, I’d be stuck in management, and finding that there were better managers than me too. If you’re reading this, SQL could well be your thing. But it might not be either. Your thing might not even be in IT. Find out, and then see if you can be a world-beater at it. But it gets even better, because you can find other people to complement the things that you’re not so good at. My company, LobsterPot Solutions, has six people in it at the moment. I’ve hand-picked those six people, along with the one who quit. The great thing about it is that I’ve been able to pick people who don’t necessarily specialise in the same way as me. I don’t write their T-SQL for them – generally they’re good enough at that themselves. But I’m on-hand if needed. Consider Roger Noble, for example. He’s doing stuff in HTML5 and jQuery that I could never dream of doing to create an amazing HTML5 version of PivotViewer. Or Ashley Sewell, a guy who does project management far better than I do. I could go on. My team is brilliant, and I love them to bits. We’re all surgeons, and when we work together, I like to think we’re pretty good! @rob_farley

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• As a person getting into mobile development, what's the best mobile platform in terms of profitability? [closed]

  - by Kyle Loman

  I realize this question can range very far so would love to hear any and all opinions on this. However, I'll be honest and say that I have been thinking of this in terms of most profitable. I know how this may sound either way but this is one of my main sticking points. I realize that I'm not guaranteed a single cent and success is never guaranteed but I'm going into this with the thought of making something out of it both financially and also for my own interest. I know that iOS gets a lot of attention on this front but Android commands a lot more market share. However, I know there are drawbacks to Android too, whether it's in the actual development process and programming (though I've heard conflicting reports on this, such as how easy/difficult it is for to address screen res in different devices) or the app ecosystem being flooded. But iOS's app ecosystem has been described as too saturated and harder to compete in for that reason. Since Windows Phone has fewer apps than both of those two, that might be the best place to start in order to be closer to the ground floor of the store and be noticed more? Less saturation = better chances of sales or differentiating? Something like the gold rush during the first years of the iOS App Store (not exactly but at least in concept)? Would it be that despite fewer users on the platform, there's more exposure due to less competition so that may translate to better success at sales? Plus, I know MS is in it for the long haul so I'm not too fearful of something like WebOS going away. Obviously RIM isn't very popular nowadays but I read a recent article that says Blackberry actually has the apps that make the most money, any thoughts on that: http://gigaom.com/mobile/which-mobile-oss-apps-make-most-money-surprise-its-blackberry/ Again, this is all I've heard or known about so if there's anything to add or correct here, please do. In addition, this has actually affected my next personal phone upgrade. I'm eligible for a carrier discount now and I've had my eye on the iPhone 5. However, the Lumia 920 is the one I'm holding out for and I'm open to trying an Android but I'm not sure I can wait that long for any new Nexus or even the Razr HD. Even the new Lumia in November is making me antsy, I'm so close to just getting an iPhone 5. But when I say this has affected my phone choice, I'd want to be able to carry the apps I write with me so that I'm able to pull my phone out to show people without having to carry around a second device to do so. So that's why I'd like to make my personal phone match the main platform I'm developing for. Of course, I will likely expand to other platforms if I gain any decent success but the one I target now would serve well as my personal phone I carry around so that I can use it as a marketing tool, in a sense, showing people my apps if the opportunity presents itself. So what's the best mobile platform to choose, and especially in regards to most lucrative? As said previously, this would influence my personal phone choice greatly. Thanks in advance and I hope this isn't taken the wrong way - I understand there are trade-offs and other factors that may balance this out but making some revenue is key among that. For some background, I have done software development and know programming language concepts so I'm not entirely new to it and I do get the notion of being familiar with these things so that I can translate this skill among a variety of languages but I'm currently just having difficulty choosing my first main mobile platform based on the criteria I've outlined above.

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• SQL Server Date Comparison Functions

  - by HighAltitudeCoder

  A few months ago, I found myself working with a repetitive cursor that looped until the data had been manipulated enough times that it was finally correct.  The cursor was heavily dependent upon dates, every time requiring the earlier of two (or several) dates in one stored procedure, while requiring the later of two dates in another stored procedure. In short what I needed was a function that would allow me to perform the following evaluation: WHERE MAX(Date1, Date2) < @SomeDate The problem is, the MAX() function in SQL Server does not perform this functionality.  So, I set out to put these functions together.  They are titled: EarlierOf() and LaterOf(). /**********************************************************                               EarlierOf.sql   **********************************************************/ /**********************************************************   Return the later of two DATETIME variables.   Parameter 1: DATETIME1 Parameter 2: DATETIME2   Works for a variety of DATETIME or NULL values. Even though comparisons with NULL are actually indeterminate, we know conceptually that NULL is not earlier or later than any other date provided.   SYNTAX: SELECT dbo.EarlierOf('1/1/2000','12/1/2009') SELECT dbo.EarlierOf('2009-12-01 00:00:00.000','2009-12-01 00:00:00.521') SELECT dbo.EarlierOf('11/15/2000',NULL) SELECT dbo.EarlierOf(NULL,'1/15/2004') SELECT dbo.EarlierOf(NULL,NULL)   **********************************************************/ USE AdventureWorks GO   IF EXISTS       (SELECT *       FROM sysobjects       WHERE name = 'EarlierOf'       AND xtype = 'FN'       ) BEGIN             DROP FUNCTION EarlierOf END GO   CREATE FUNCTION EarlierOf (       @Date1                              DATETIME,       @Date2                              DATETIME )   RETURNS DATETIME   AS BEGIN       DECLARE @ReturnDate     DATETIME         IF (@Date1 IS NULL AND @Date2 IS NULL)       BEGIN             SET @ReturnDate = NULL             GOTO EndOfFunction       END         ELSE IF (@Date1 IS NULL AND @Date2 IS NOT NULL)       BEGIN             SET @ReturnDate = @Date2             GOTO EndOfFunction       END         ELSE IF (@Date1 IS NOT NULL AND @Date2 IS NULL)       BEGIN             SET @ReturnDate = @Date1             GOTO EndOfFunction       END         ELSE       BEGIN             SET @ReturnDate = @Date1             IF @Date2 < @Date1                   SET @ReturnDate = @Date2             GOTO EndOfFunction       END         EndOfFunction:       RETURN @ReturnDate   END -- End Function GO   ---- Set Permissions --GRANT SELECT ON EarlierOf TO UserRole1 --GRANT SELECT ON EarlierOf TO UserRole2 --GO                                                                                             The inverse of this function is only slightly different. /**********************************************************                               LaterOf.sql   **********************************************************/ /**********************************************************   Return the later of two DATETIME variables.   Parameter 1: DATETIME1 Parameter 2: DATETIME2   Works for a variety of DATETIME or NULL values. Even though comparisons with NULL are actually indeterminate, we know conceptually that NULL is not earlier or later than any other date provided.   SYNTAX: SELECT dbo.LaterOf('1/1/2000','12/1/2009') SELECT dbo.LaterOf('2009-12-01 00:00:00.000','2009-12-01 00:00:00.521') SELECT dbo.LaterOf('11/15/2000',NULL) SELECT dbo.LaterOf(NULL,'1/15/2004') SELECT dbo.LaterOf(NULL,NULL)   **********************************************************/ USE AdventureWorks GO   IF EXISTS       (SELECT *       FROM sysobjects       WHERE name = 'LaterOf'       AND xtype = 'FN'       ) BEGIN             DROP FUNCTION LaterOf END GO   CREATE FUNCTION LaterOf (       @Date1                              DATETIME,       @Date2                              DATETIME )   RETURNS DATETIME   AS BEGIN       DECLARE @ReturnDate     DATETIME         IF (@Date1 IS NULL AND @Date2 IS NULL)       BEGIN             SET @ReturnDate = NULL             GOTO EndOfFunction       END         ELSE IF (@Date1 IS NULL AND @Date2 IS NOT NULL)       BEGIN             SET @ReturnDate = @Date2             GOTO EndOfFunction       END         ELSE IF (@Date1 IS NOT NULL AND @Date2 IS NULL)       BEGIN             SET @ReturnDate = @Date1             GOTO EndOfFunction       END         ELSE       BEGIN             SET @ReturnDate = @Date1             IF @Date2 > @Date1                   SET @ReturnDate = @Date2             GOTO EndOfFunction       END         EndOfFunction:       RETURN @ReturnDate   END -- End Function GO   ---- Set Permissions --GRANT SELECT ON LaterOf TO UserRole1 --GRANT SELECT ON LaterOf TO UserRole2 --GO                                                                                             The interesting thing about this function is its simplicity and the built-in NULL handling functionality.  Its interesting, because it seems like something should already exist in SQL Server that does this.  From a different vantage point, if you create this functionality and it is easy to use (ideally, intuitively self-explanatory), you have made a successful contribution. Interesting is good.  Self-explanatory, or intuitive is FAR better.  Happy coding! Graeme

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• SQLAuthority News – Advantages of Distance Learning

  - by Pinal Dave

  Distance education is extremely popular – almost overnight, it seems.  Almost everyone has taken an online course, or knows someone who has, or is considering joining an online school.  There are many advantages and disadvantages to attending an online school – but the same can be said of attending a physical school!  Let’s take a look at the top reasons to use distance education. 1) Flexibility.  Physical universities are usually willing to make some concessions to student – like night classes, study hours, and online networks.  However, nothing is going to beat the flexibility of distance education.  You can attend classes and take notes anytime, anywhere, wearing anything you’d like! 2) Affordability.  We don’t need to get into hard numbers to understand how an expensive university can be.  Students are taking on more and more debt just to get an education.  Many of these fees pay for room, board, and facilities.   Distance education cuts out all these costs, and makes attending school much more affordable for the average student. 3) Try before you buy.  Did you know that the average college student changes his or her major 10 times before they graduate?  You can imagine that this kind of indecision plays a huge part in WHEN you graduate – not being able to make up your mind can cost you big bucks if you have to stay in school for extra years!  Distance education allows you to take different classes from a wide range of disciplines.  Do you want to study forensic science or English literature?  Now you don’t have to pay for classes you can’t afford just to find out. 4) Pace yourself.  Some students struggle in a traditional classroom setting – classes can be taught too fast, too slow, or there are too many distractions.  Distance education allows mature students to set the pace themselves.  They can rewatch lectures they didn’t catch the first time, or go through classes quickly if they are already familiar with the material – cutting out the chance of burning out or getting bored. 5) Lifelong learning.  Maybe you already have a degree, but would like to learn more about your field, or a related field, or maybe even about something completely unrelated – just because you are curious!  Distance education allows you to learn whatever you want ,whenever you want (and yes, wearing anything you’d like!). 6) Attend whatever college you want.  Because of the popularity of distance education, physical campuses are getting in on the game by offering online courses – often just uploaded versions of classes already taught at their campus.  Ever wanted to attend Harvard, but knew you couldn’t get in?  Take a class online!  Of course, you probably should not attempt to lie and say you have a Harvard degree, but Ivy League colleges are prestigious because they are the best in their field – take advantage of the best by taking an online course! I am a big believer in continuing education, whether it is online courses, returning to school, or even take informal classes online.  Distance education can be a great way to accomplish these goals and become a lifelong learner. My friends at provides training through virtual classrooms for students who want to avoid travelling. Distance learning course allows IT aspirants to connect with trainers using the internet.  I encourage everyone to check it out! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, T SQL, Technology

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Richard Lefebvre

  The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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• PowerShell: Read Excel to Create Inserts

  - by BuckWoody

  I’m writing a series of articles on how to migrate “departmental” data into SQL Server. I also hold workshops on the entire process – from discovering that the data exists to the modeling process and then how to design the Extract, Transform and Load (ETL) process. Finally I write about (and teach) a few methods on actually moving the data. One of those options is to use PowerShell. There are a lot of ways even with that choice, but the one I show is to read two columns from the spreadsheet and output statements that would insert the data using a stored procedure. Of course, you could re-write this as INSERT statements, out to a text file for bcp, or even use a database connection in the script to move the data directly from Excel into SQL Server. This snippet won’t run on your system, of course – it assumes a Microsoft Office Excel 2007 spreadsheet located at c:\temp called VendorList.xlsx. It looks for a tab in that spreadsheet called Vendors. The statement that does the writing just uses one column: Vendor Code. Here’s the breakdown of what I’m doing: In the first block, I connect to Microsoft Office Excel. That connection string is specific to Excel 2007, so if you need a different version you’ll need to look that up. In the second block I set up a selection from the entire spreadsheet based on that tab. Note that if you’re only after certain data you shouldn’t get the whole spreadsheet – that’s just good practice. In the next block I create the text I want, inserting the Vendor Code field as I go. Finally I close the connection. Enjoy! $ExcelConnection= New-Object -com "ADODB.Connection" $ExcelFile="c:\temp\VendorList.xlsx" $ExcelConnection.Open("Provider=Microsoft.ACE.OLEDB.12.0;` Data Source=$ExcelFile;Extended Properties=Excel 12.0;") $strQuery="Select * from [Vendors$]" $ExcelRecordSet=$ExcelConnection.Execute($strQuery) do { Write-Host "EXEC sp_InsertVendors '" $ExcelRecordSet.Fields.Item("Vendor Code").Value "'" $ExcelRecordSet.MoveNext()} Until ($ExcelRecordSet.EOF) $ExcelConnection.Close() Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Ask HTG: How Can I Check the Age of My Windows Installation?

  - by Jason Fitzpatrick

  Curious about when you installed Windows and how long you’ve been chugging along without a system refresh? Read on as we show you a simple way to see how long-in-the-tooth your Windows installation is. Dear How-To Geek, It feels like it has been forever since I installed Windows 7 and I’m starting to wonder if some of the performance issues I’m experiencing have something to do with how long ago it was installed. It isn’t crashing or anything horrible, mind you, it just feels slower than it used to and I’m wondering if I should reinstall it to wipe the slate clean. Is there a simple way to determine the original installation date of Windows on its host machine? Sincerely, Worried in Windows Although you only intended to ask one question, you actually asked two. Your direct question is an easy one to answer (how to check the Windows installation date). The indirect question is, however, a little trickier (if you need to reinstall Windows to get a performance boost). Let’s start off with the easy one: how to check your installation date. Windows includes a handy little application just for the purposes of pulling up system information like the installation date, among other things. Open the Start Menu and type cmd in the run box (or, alternatively, press WinKey+R to pull up the run dialog and enter the same command). At the command prompt, type systeminfo.exe Give the application a moment to run; it takes around 15-20 seconds to gather all the data. You’ll most likely need to scroll back up in the console window to find the section at the top that lists operating system stats. What you care about is Original Install Date: We’ve been running the machine we tested the command on since August 23 2009. For the curious, that’s one month and a day after the initial public release of Windows 7 (after we were done playing with early test releases and spent a month mucking around in the guts of Windows 7 to report on features and flaws, we ran a new clean installation and kept on trucking). Now, you might be asking yourself: Why haven’t they reinstalled Windows in all that time? Haven’t things slowed down? Haven’t they upgraded hardware? The truth of the matter is, in most cases there’s no need to completely wipe your computer and start from scratch to resolve issues with Windows and, if you don’t bog your system down with unnecessary and poorly written software, things keep humming along. In fact, we even migrated this machine from a traditional mechanical hard drive to a newer solid-state drive back in 2011. Even though we’ve tested piles of software since then, the machine is still rather clean because 99% of that testing happened in a virtual machine. That’s not just a trick for technology bloggers, either, virtualizing is a handy trick for anyone who wants to run a rock solid base OS and avoid the bog-down-and-then-refresh cycle that can plague a heavily used machine. So while it might be the case that you’ve been running Windows 7 for years and heavy software installation and use has bogged your system down to the point a refresh is in order, we’d strongly suggest reading over the following How-To Geek guides to see if you can’t wrangle the machine into shape without a total wipe (and, if you can’t, at least you’ll be in a better position to keep the refreshed machine light and zippy): HTG Explains: Do You Really Need to Regularly Reinstall Windows? PC Cleaning Apps are a Scam: Here’s Why (and How to Speed Up Your PC) The Best Tips for Speeding Up Your Windows PC Beginner Geek: How to Reinstall Windows on Your Computer Everything You Need to Know About Refreshing and Resetting Your Windows 8 PC Armed with a little knowledge, you too can keep a computer humming along until the next iteration of Windows comes along (and beyond) without the hassle of reinstalling Windows and all your apps.         

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• Three Buckets of Knowledge

  - by BuckWoody

  As I learn more and more about SQL Server every day, I divide up my information into three “buckets”: Concepts In the first bucket are the general concepts about the topic. What is it? What does it do (or sometimes, what is is supposed to do?) How does one operation flow to another? For this information I use books, magazine articles and believe it or not – Wikipedia. I don’t always trust that last source, but I do use it to see how others lay out their thoughts around a concept. I really like graphical charts that show me the process flow if I can get it, and this is an ideal place for a good presentation. In fact, this may be the only real use for a presentation – I’ll explain what I mean in a moment. Reference The references for a topic include things like Transact-SQL (T-SQL) syntax, or the screen layout on a panel, things like that. Think Dictionary. The only reference I trust for this information is Books Online – presentations are fine, but we’re talking about a dictionary. Ever go to a movie that just reads through a dictionary? Me neither. But I have gone to presentations where people try to include tons of reference materials in their slides. Even if you give me the presentation material later, it’s not really a searchable, readable medium. How To A how-to for me is an example, or even better, a tutorial about an example. Whatever it is shows me a practical use for the concepts and of course involves the syntax. The important thing here is that you need to be able to separate out the example the person is showing you from the stuff you need to know. I can’t tell you how many times folks have told me, “well, sure, if yours is red then that works. But mine is blue.” And I have to explain, “then use “blue” for the search word here.” You get the idea. No one will do your work for you – the examples are meant as a teaching tool only. I accept that, learn what I can, and then run off to create my own thing. You might think a How To works well in a presentation, and it does, for the most part. For a complex example or tutorial, I still prefer the printed word (electronic if possible) so that I can go over the example multiple times, skip around and so on.   The order here isn’t actually that important. Most of the time I start with a concept, look at an example, and then read the reference material. But sometimes I look up an example, read a little of concepts and then check the reference. The only primary thing I try to enforce is to read something from each of them. It’s dangerous to base your work on any single example, reference or concept.  Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Ti Launchpad

  - by raysmithequip

  Just thought I would get a couple of notes up here for reference to anyone that is interested...it is now Feb 2011 and I have not been posting here enough to remember this blog. Back in Nov 2010 I ordered the Ti launchpad msp430, it is a little target board kit replete with a mini USB cable, two very inexpensive programmable mcu's and a couple of pin headers with a couple of led's on board, a spi connector some on board jumpers and two programmable micro switches....all for less than $5.00...INCLUDING SHIPPING!!....not bad when the ardruino's are running around 20.00 for the target board, atmega328 and cable off of eBay...I wont even mention the microchip pic right now.  Naw, for $5.00 the Ti launchpad kit is about the cheapest fun around...if-uns your a geek that is... Well, the launchpad was backordered for almost two months, came like Xmas eve in fact...I had almost forgotten it!! And really, it was way late and not my idea of an Xmas present for myself.  That would of been the web expressions 4 I bought a few weeks back.  With all the holidays, I did not even look at it till last week, in fact I passed the wrapped board around at my local ham club meeting during points of personal privilege....some oh's and ahhs but mostly duhs...I actually ordered it to avoid downloading the huge code compressor studio 4 (CCS) that was supposed to be included on the cd.  No cd.  I had already downloaded IAR  another programming IDE for these little micro bugs. In my spare time I toyed with IAR and the launchpad board but after about two days of playing delete the driver with windows I decided to just download CCS 4, the code limited version, and give that a shot......CCS 4, is a good rewrite from the earlier versions, it is based on Eclipse as an IDE and includes the drivers for the msp430 target board I received in the kit.  Once installed I quickly configured the debugger for the target chip which was already plugged into the dip socket at the factory, msp430G2131 from he drop down list and clicked ok...I was in!! The CCS4 is full of bells and whistles compared to the IAR, which I would of preferred for the simplicity.  But the code compressor studio really does have it all!!..the code limited version is free, and of all things will give you java script editor box.  The whole layout in debugger mode reminds me of any modern programmer IDE...I mean sure give me Tex anytime but you simply must admire all the boxes and options included in the GUI.  It was a simple matter to check the assembly code in the flash and ram memory that came preloaded for the launchpad kit.  Assembly.  I am right now looking for my old assembly textbooks...sure I remember how to use mov and add etc but a couple of the commands are a little more than vague anymore.  Still, these little mcu's are about 50 cents each and might just work in a couple of projects I have lined up for the near future.  I may document the code here.  Luckily, I plan to write the code in c++ for the main project but if it has to be assembly, no prob.  For reference, the program that came already on the 2131 in the kit was a temperature indicator that alternately flashed red and green leds and changed the intensity of either depending on whether the temp was rising or falling...neat.  Neat enough that it might be worthwhile banging out a little GUI in windows 7 to test the new user device system calls, maybe put a temp gauge widget up on the desktop...just to keep from getting bored.  If you see some assembly code on this blog, you know I was doing something with one of the many mcu's out there.....thats all for now, more to follow...a bit later, of course.

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• Oracle Fusion Supply Chain Management (SCM) Designs May Improve End User Productivity

  - by Applications User Experience

  By Applications User Experience on March 10, 2011 Michele Molnar, Senior Usability Engineer, Applications User Experience The Challenge: The SCM User Experience team, in close collaboration with product management and strategy, completely redesigned the user experience for Oracle Fusion applications. One of the goals of this redesign was to increase end user productivity by applying design patterns and guidelines and incorporating findings from extensive usability research. But a question remained: How do we know that the Oracle Fusion designs will actually increase end user productivity? The Test: To answer this question, the SCM Usability Engineers compared Oracle Fusion designs to their corresponding existing Oracle applications using the workflow time analysis method. The workflow time analysis method breaks tasks into a sequence of operators. By applying standard time estimates for all of the operators in the task, an estimate of the overall task time can be calculated. The workflow time analysis method has been recently adopted by the Applications User Experience group for use in predicting end user productivity. Using this method, a design can be tested and refined as needed to improve productivity even before the design is coded. For the study, we selected some of our recent designs for Oracle Fusion Product Information Management (PIM). The designs encompassed tasks performed by Product Managers to create, manage, and define products for their organization. (See Figure 1 for an example.) In applying this method, the SCM Usability Engineers collaborated with Product Management to compare the new Oracle Fusion Applications designs against Oracle’s existing applications. Together, we performed the following activities: Identified the five most frequently performed tasks Created detailed task scenarios that provided the context for each task Conducted task walkthroughs Analyzed and documented the steps and flow required to complete each task Applied standard time estimates to the operators in each task to estimate the overall task completion time Figure 1. The interactions on each Oracle Fusion Product Information Management screen were documented, as indicated by the red highlighting. The task scenario and script provided the context for each task.  The Results: The workflow time analysis method predicted that the Oracle Fusion Applications designs would result in productivity gains in each task, ranging from 8% to 62%, with an overall productivity gain of 43%. All other factors being equal, the new designs should enable these tasks to be completed in about half the time it takes with existing Oracle Applications. Further analysis revealed that these performance gains would be achieved by reducing the number of clicks and screens needed to complete the tasks. Conclusions: Using the workflow time analysis method, we can expect the Oracle Fusion Applications redesign to succeed in improving end user productivity. The workflow time analysis method appears to be an effective and efficient tool for testing, refining, and retesting designs to optimize productivity. The workflow time analysis method does not replace usability testing with end users, but it can be used as an early predictor of design productivity even before designs are coded. We are planning to conduct usability tests later in the development cycle to compare actual end user data with the workflow time analysis results. Such results can potentially be used to validate the productivity improvement predictions. Used together, the workflow time analysis method and usability testing will enable us to continue creating, evaluating, and delivering Oracle Fusion designs that exceed the expectations of our end users, both in the quality of the user experience and in productivity. (For more information about studying productivity, refer to the Measuring User Productivity blog.)

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• Acceptance tests done first...how can this be accomplished?

  - by Crazy Eddie

  The basic gist of most Agile methods is that a feature is not "done" until it's been developed, tested, and in many cases released. This is supposed to happen in quick turnaround chunks of time such as "Sprints" in the Scrum process. A common part of Agile is also TDD, which states that tests are done first. My team works on a GUI program that does a lot of specific drawing and such. In order to provide tests, the testing team needs to be able to work with something that at least attempts to perform the things they are trying to test. We've found no way around this problem. I can very much see where they are coming from because if I was trying to write software that targeted some basically mysterious interface I'd have a very hard time. Although we have behavior fairly well specified, the exact process of interacting with various UI elements when it comes to automation seems to be too unique to a feature to allow testers to write automated scripts to drive something that does not exist. Even if we could, a lot of things end up turning up later as having been missing from the specification. One thing we considered doing was having the testers write test "scripts" that are more like a set of steps that must be performed, as described from a use-case perspective, so that they can be "automated" by a human being. This can then be performed by the developer(s) writing the feature and/or verified by someone else. When the testers later get an opportunity they automate the "script" for regression purposes mainly. This didn't end up catching on in the team though. The testing part of the team is actually falling behind us by quite a margin. This is one reason why the apparently extra time of developing a "script" for a human being to perform just did not happen....they're under a crunch to keep up with us developers. If we waited for them, we'd get nothing done. It's not their fault really, they're a bottle neck but they're doing what they should be and working as fast as possible. The process itself seems to be set up against them. Very often we end up having to go back a month or more in what we've done to fix bugs that the testers have finally gotten to checking. It's an ugly truth that I'd like to do something about. So what do other teams do to solve this fail cascade? How can we get testers ahead of us and how can we make it so that there's actually time for them to write tests for the features we do in a sprint without making us sit and twiddle our thumbs in the meantime? As it's currently going, in order to get a feature "done", using agile definitions, would be to have developers work for 1 week, then testers work the second week, and developers hopefully being able to fix all the bugs they come up with in the last couple days. That's just not going to happen, even if I agreed it was a reasonable solution. I need better ideas...

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• History of Mobile Technology

  - by David Dorf

  Over the last ten years, mobile phones have gone through several incremental technology leaps that have added capabilities that impact the retail industry.  I've listed the six major ones below, along with their long-lasting impact. 1. Location In the US, the FCC required mobile phones to implement E911 (emergency calls) by 2006, requiring the caller to be located to within 300 meters.  Back in 2000, GPS was opened up for civilian use, and by 2004 Qualcomm had figured out how to use GPS in mobile phones.  So mobile operators moved from cell tower triangulation to GPS, principally for E911.  But then lots of other uses became apparent, especially navigation.  The earliest mobile apps from retailers made it easy to find nearby stores, and companies are looking at ways to use WiFi triangulation inside stores. 2. Computer Vision In 1997 Philippe Kahn shared a photo of his newborn using a mobile phone thus launching the popularity of instant visual communications.  Over the years the quality of the cameras got better, reaching the point where barcodes could be read around 2008.  That's when Occipital came on the scene with their Red Laser application, which was eventually acquired by eBay.  This opened up the ability for consumers to easily price compare inside stores.  Other interesting apps included Tesco's Wine Finder and Amazon's Price Checker, both allowing products to be identified by picture. 3. Augmented Reality Once the mobile phone had GPS, a video camera, and compass functionality it was suddenly possible to overlay digital information on the screen in real-time.  Yelp, which was using GPS to find nearby merchants, created a backdoor called Monocle on the iPhone that showed nearby merchants overlayed on the video camera view.  Today AR apps are mostly used by retailers for marketing, like Moosejaw's app that undresses models in their catalog. 4. Geo-Fencing So if we're able to track the location of a mobile phone, why not use that context to offer timely information?  My first experience with geo-fencing came courtesy of North Face, the outdoor enthusiast store. When a mobile phone enters a predetermined area, like near a store, a text message is sent to phone with an offer or useful information.  Of course retailers can geo-fence their competitors as well and find out which customers are aren't so loyal. 5. Digital Wallet Mobile payments leverage different technologies such as NFC, QRCodes, bluetooth, and SMS to facilitate communication between the consumers's phone and the retailer's point-of-sale. The key here is the potential to consolidate loyalty cards, coupons, and bank cards into the mobile phone and enable faster checkout.  Nobody does this better than Starbucks today, but McDonald's and Duncan Donuts aren't far behind.  Google, Isis, Paypal, Square, and MCX are all vying for leadership in this area.  If NFC does finally take off, it will be leveraged by retailers in more places than just the POS. 6. Voice Response Mobile Phones have had the ability to interpret simple voice commands for a while, but Google and Amazon were the first to use voice to allow searches for products.  Allowing searches by text, barcode, and voice makes it easy to comparison shop in the aisles.  Walmart even uses voice to build shopping lists, and if the Siri API is even opened we could see lots more innovation in this area.

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• jqGrid - dynamically load different drop down values for different rows depending on another column value

  - by Renso

  Goal: As we all know the jqGrid examples in the demo and the Wiki always refer to static values for drop down boxes. This of course is a personal preference but in dynamic design these values should be populated from the database/xml file, etc, ideally JSON formatted. Can you do this in jqGrid, yes, but with some custom coding which we will briefly show below (refer to some of my other blog entries for a more detailed discussion on this topic). What you CANNOT do in jqGrid, referrign here up and to version 3.8.x, is to load different drop down values for different rows in the jqGrid. Well, not without some trickery, which is what this discussion is about. Issue: Of course the issue is that jqGrid has been designed for high performance and thus I have no issue with them loading a  reference to a single drop down values list for every column. This way if you have 500 rows or one, each row only refers to a single list for that particuolar column. Nice! SO how easy would it be to simply traverse the grid once loaded on gridComplete or loadComplete and simply load the select tag's options from scratch, via ajax, from memory variable, hard coded etc? Impossible! Since their is no embedded SELECT tag within each cell containing the drop down values (remeber it only has a reference to that list in memory), all you will see when you inspect the cell prior to clicking on it, or even before and on beforeEditCell, is an empty <TD></TD>. When trying to load that list via a click event on that cell will temporarily load the list but jqGrid's last internal callback event will remove it and replace it with the old one, and you are back to square one. Solution: Yes, after spending a few hours on this found a solution to the problem that does not require any updates to jqGrid source code, thank GOD! Before we get into the coding details, the solution here can of course be customized to suite your specific needs, this one loads the entire drop down list that would be needed across all rows once into global variable. I then parse this object that contains all the properties I need to filter the rows depending on which ones I want the user to see based off of another cell value in that row. This only happens when clicking the cell, so no performance penalty. You may of course to load it via ajax when the user clicks the cell, but I found it more effecient to load the entire list as part of jqGrid's normal editoptions: { multiple: false, value: listingStatus } colModel options which again keeps only a reference to the sinlge list, no duplciation. Lets get into the meat and potatoes of it.         var acctId = $('#Id').val();         var data = $.ajax({ url: $('#ajaxGetAllMaterialsTrackingLookupDataUrl').val(), data: { accountId: acctId }, dataType: 'json', async: false, success: function(data, result) { if (!result) alert('Failure to retrieve the Alert related lookup data.'); } }).responseText;         var lookupData = eval('(' + data + ')');         var listingCategory = lookupData.ListingCategory;         var listingStatus = lookupData.ListingStatus;         var catList = '{';         $(lookupData.ListingCategory).each(function() {             catList += this.Id + ':"' + this.Name + '",';         });         catList += '}';         var lastsel;         var ignoreAlert = true;         $(item)         .jqGrid({             url: listURL,             postData: '',             datatype: "local",             colNames: ['Id', 'Name', 'Commission<br />Rep', 'Business<br />Group', 'Order<br />Date', 'Edit', 'TBD', 'Month', 'Year', 'Week', 'Product', 'Product<br />Type', 'Online/<br />Magazine', 'Materials', 'Special<br />Placement', 'Logo', 'Image', 'Text', 'Contact<br />Info', 'Everthing<br />In', 'Category', 'Status'],             colModel: [                 { name: 'Id', index: 'Id', hidden: true, hidedlg: true },                 { name: 'AccountName', index: 'AccountName', align: "left", resizable: true, search: true, width: 100 },                 { name: 'OnlineName', index: 'OnlineName', align: 'left', sortable: false, width: 80 },                 { name: 'ListingCategoryName', index: 'ListingCategoryName', width: 85, editable: true, hidden: false, edittype: "select", editoptions: { multiple: false, value: eval('(' + catList + ')') }, editrules: { required: false }, formatoptions: { disabled: false} }             ],             jsonReader: {                 root: "List",                 page: "CurrentPage",                 total: "TotalPages",                 records: "TotalRecords",                 userdata: "Errors",                 repeatitems: false,                 id: "0"             },             rowNum: $rows,             rowList: [10, 20, 50, 200, 500, 1000, 2000],             imgpath: jQueryImageRoot,             pager: $(item + 'Pager'),             shrinkToFit: true,             width: 1455,             recordtext: 'Traffic lines',             sortname: 'OrderDate',             viewrecords: true,             sortorder: "asc",             altRows: true,             cellEdit: true,             cellsubmit: "remote",             cellurl: editURL + '?rows=' + $rows + '&page=1',             loadComplete: function() {               },             gridComplete: function() {             },             loadError: function(xhr, st, err) {             },             afterEditCell: function(rowid, cellname, value, iRow, iCol) {                 var select = $(item).find('td.edit-cell select');                 $(item).find('td.edit-cell select option').each(function() {                     var option = $(this);                     var optionId = $(this).val();                     $(lookupData.ListingCategory).each(function() {                         if (this.Id == optionId) {                                                       if (this.OnlineName != $(item).getCell(rowid, 'OnlineName')) {                                 option.remove();                                 return false;                             }                         }                     });                 });             },             search: true,             searchdata: {},             caption: "List of all Traffic lines",             editurl: editURL + '?rows=' + $rows + '&page=1',             hiddengrid: hideGrid   Here is the JSON data returned via the ajax call during the jqGrid function call above (NOTE it must be { async: false}: {"ListingCategory":[{"Id":29,"Name":"Document Imaging & Management","OnlineName":"RF Globalnet"} ,{"Id":1,"Name":"Ancillary Department Hardware","OnlineName":"Healthcare Technology Online"} ,{"Id":2,"Name":"Asset Tracking","OnlineName":"Healthcare Technology Online"} ,{"Id":3,"Name":"Asset Tracking","OnlineName":"Healthcare Technology Online"} ,{"Id":4,"Name":"Asset Tracking","OnlineName":"Healthcare Technology Online"} ,{"Id":5,"Name":"Document Imaging & Management","OnlineName":"Healthcare Technology Online"} ,{"Id":6,"Name":"Document Imaging & Management","OnlineName":"Healthcare Technology Online"} ,{"Id":7,"Name":"EMR/EHR Software","OnlineName":"Healthcare Technology Online"}]} I only need the Id and Name for the drop down list, but the third column in the JSON object is important, it is the only that I match up with the OnlineName in the jqGrid column, and then in the loop during afterEditCell simply remove the ones I don't want the user to see. That's it!

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• Why Is Hibernation Still Used?

  - by Jason Fitzpatrick

  With the increased prevalence of fast solid-state hard drives, why do we still have system hibernation? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Moses wants to know why he should use hibernate on a desktop machine: I’ve never quite understood the original purpose of the Hibernation power state in Windows. I understand how it works, what processes take place, and what happens when you boot back up from Hibernate, but I’ve never truly understood why it’s used. With today’s technology, most notably with SSDs, RAM and CPUs becoming faster and faster, a cold boot on a clean/efficient Windows installation can be pretty fast (for some people, mere seconds from pushing the power button). Standby is even faster, sometimes instantaneous. Even SATA drives from 5-6 years ago can accomplish these fast boot times. Hibernation seems pointless to me [on desktop computers] when modern technology is considered, but perhaps there are applications that I’m not considering. What was the original purpose behind hibernation, and why do people still use it? Quite a few people use hibernate, so what is Moses missing in the big picture? The Answer SuperUser contributor Vignesh4304 writes: Normally hibernate mode saves your computer’s memory, this includes for example open documents and running applications, to your hard disk and shuts down the computer, it uses zero power. Once the computer is powered back on, it will resume everything where you left off. You can use this mode if you won’t be using the laptop/desktop for an extended period of time, and you don’t want to close your documents. Simple Usage And Purpose: Save electric power and resuming of documents. In simple terms this comment serves nice e.g (i.e. you will sleep but your memories are still present). Why it’s used: Let me describe one sample scenario. Imagine your battery is low on power in your laptop, and you are working on important projects on your machine. You can switch to hibernate mode – it will result your documents being saved, and when you power on, the actual state of application gets restored. Its main usage is like an emergency shutdown with an auto-resume of your documents. MagicAndre1981 highlights the reason we use hibernate everyday: Because it saves the status of all running programs. I leave all my programs open and can resume working the next day very easily. Doing a real boot would require to start all programs again, load all the same files into those programs, get to the same place that I was at before, and put all my windows in exactly the same place. Hibernating saves a lot of work pulling these things back up again. It’s not unusual to find computers around the office here that have been hibernated day in and day out for months without an actual full system shutdown and restart. It’s enormously convenient to freeze your work space at the exact moment you stopped working and to turn right around and resume there the next morning. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• Social Search: Looking for Love

  - by Mike Stiles

  For marketers and enterprise executives who have placed a higher priority on and allocated bigger budgets to search over social, it might be time to notice yet another shift that’s well underway. Social is search. Search marketing was always more of an internal slam-dunk than other digital initiatives. Even a C-suite that understood little about the new technology world knew it’s a good thing when people are able to find you. Google was the new Yellow Pages. Only with Google, you could get your listing first without naming yourself “AAAA Plumbing.” There were wizards out there who could give your business prominence in front of people who were specifically looking for what you offered. Other search giants like Bing also came along to offer such ideal matchmaking possibilities. But what if the consumer isn’t using a search engine to find what they’re looking for? And what if the search engines started altering their algorithms so that search placement manipulation was more difficult? Both of those things have started to happen. Experian Hitwise’s numbers show that visits to the major search engines in the UK dropped 100 million through August. Search engines are far from dead, or even challenged. But more and more, the public is discovering the sites and brands they need through advice they get via social, not search. You’ll find the worlds of social and search increasingly co-mingling as well. Search behemoths Google and Bing are including Facebook and Google+ into their engines. Meanwhile, Facebook and Twitter have done some integration of global web search into their platforms. So what makes social such a worthwhile search entity for brands? First and foremost, the consumer has demonstrated a behavior of acting on recommendations from social connections. A cry in the wilderness like, “Anybody know any good catering companies?” will usually yield a link (and an endorsement) from a friend such as “Yeah, check out Just-Cheese-Balls Catering.” There’s no such human-driven force/influence behind the big search engines. Facebook’s Mark Zuckerberg and others call it “Friend Mining.” It is, in essence, searching for answers from friends’ experiences as opposed to faceless code. And Facebook has all of those friends’ experiences already stored as data. eMarketer says search in an $18 billion business, and investors are really into it. So no shock Facebook’s ready to leverage their social graph into relevant search. What do you do about all this as a brand? For one thing, it’s going to lead to some interesting paid marketing opportunities around the corner, including Sponsored Stories bought against certain queries, inserting deals into search results, capitalizing on social search results on mobile, etc. Apart from that, it might be time to stop mentally separating social and search in your strategic planning and budgeting. Courting your fans on social will cumulatively add up to more valuable, personally endorsed recommendations for your company when a consumer conducts a search on social. Fail to foster those relationships, fail to engage, fail to provide knock-em-dead customer service, fail to wow them with your actual products and services…and you’ll wind up with the visibility you deserve in social search results.

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• 11.10 desktop alerts (volume change and terminal bell) stopped working but all other audio still works

  - by FlabbergastedPickle

  All, My sound works just fine in 11.10 64-bit install on HP dm1-4050 Sandy Bridge notebook (e.g. audio works in Banshee, flash, games, browser, Thunderbird email notification, etc.), but the core desktop notifications (e.g. pressing a tab in a terminal where there is more than one option should trigger a terminal bell, or changing volume using volume keys should be accompanied with the supporting "quack" that the volume app makes) do not work. I've intentionally disabled login sound as explained here on ask ubuntu but even enabling it back makes no difference. These notifications did work before just fine and I am not sure when did the actually stop working but it must've been fairly recently. Only things I did were trying to install some ppa edge xorg drivers for my intel card (a separate issue) but also reverted them all with ppa-purge once I discovered they did not improve anything. Other thing I did was check volume settings with alsamixer and did alsactl store for the soundcard after I did some experimenting with volume settings for PCM (on my laptop PCM at 100% crackles so I had to lower it and make pulseaudio ignore its setting as per ask ubuntu's page). That said, neither of these should have any bearing on the said notifications since the volume is up and they clearly work everywhere else but the core desktop events. The system ready drum sound when Ubuntu boots and user reaches the login screen also does not work. The guest login behaves exactly same as mine. Audio works (including the login sound since I've not disabled it for the guest account), but no quacks when changing the volume or terminal bell sounds... I've tried copying ubuntu sounds to /usr/share/sounds/ as suggested on ask ubuntu and that did not work. I also tried using dconf-editor to check sound theme settings and tried both freedesktop (which is what it was set to) and ubuntu, as suggested on ask ubuntu. This did not work either. I tried purging the ~/.pulse folder and the /tmp/*pulse* entries, rebooting and restarting pulseaudio with -D flag. While audio came back on and behaved just fine in all aspects (e.g. one can adjust volume levels, play music, games, in-browser sound stuff, and other app alerts) except for the system ready drum sound (at the login screen), and any system event (terminal bell and volume change quack sound). It is interesting that the quack sound works inside system settings-sound when adjusting levels there, but it does not when volume is changed via top bar's volume settings... I do recall that at one point yesterday when I was restarting pulseaudio the quacks that accompany volume change did start working but I have no idea what caused that. This was also when I first realized those alerts were not working. After rebooting it was again gone. I did compile my own 3.0.14-rt31 kernel a little while ago as instructed on one of the wiki's for the 11.10 rt kernel. Everything works as before except for the said sound alerts. I am not sure if this began happening since I started using the rt kernel though and yesterday's momentary ability to hear those quacks while changing the volume make me believe that the kernel is not one responsible for this problem. One more thing I can think of is that I used alsoft-conf tool to configure buffering on the OpenAL (due to TA Spring's choppy audio) and changed in there default audio device to ALSA. I also tried reverting it to Pulseaudio as the only allowed output but the bottom part of the Backend tab always reverts to ALSA even when I select Pulseaudio. The pulseaudio does remain as the only active choice on top. This, however, once again does not make any sense in terms of preventing desktop audio alerts when everything else including OpenAL games plays sound just fine... So, there you have it, as verbose as I could make it :-). I tried all I could find on this issue and had no luck so far... Any ideas?

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• Talking JavaOne with Rock Star Kirk Pepperdine

  - by Janice J. Heiss

  Kirk Pepperdine is not only a JavaOne Rock Star but a Java Champion and a highly regarded expert in Java performance tuning who works as a consultant, educator, and author. He is the principal consultant at Kodewerk Ltd. He speaks frequently at conferences and co-authored the Ant Developer's Handbook. In the rapidly shifting world of information technology, Pepperdine, as much as anyone, keeps up with what's happening with Java performance tuning. Pepperdine will participate in the following sessions: CON5405 - Are Your Garbage Collection Logs Speaking to You? BOF6540 - Java Champions and JUG Leaders Meet Oracle Executives (with Jeff Genender, Mattias Karlsson, Henrik Stahl, Georges Saab) HOL6500 - Finding and Solving Java Deadlocks (with Heinz Kabutz, Ellen Kraffmiller Martijn Verburg, Jeff Genender, and Henri Tremblay) I asked him what technological changes need to be taken into account in performance tuning. “The volume of data we're dealing with just seems to be getting bigger and bigger all the time,” observed Pepperdine. “A couple of years ago you'd never think of needing a heap that was 64g, but today there are deployments where the heap has grown to 256g and tomorrow there are plans for heaps that are even larger. Dealing with all that data simply requires more horse power and some very specialized techniques. In some cases, teams are trying to push hardware to the breaking point. Under those conditions, you need to be very clever just to get things to work -- let alone to get them to be fast. We are very quickly moving from a world where everything happens in a transaction to one where if you were to even consider using a transaction, you've lost." When asked about the greatest misconceptions about performance tuning that he currently encounters, he said, “If you have a performance problem, you should start looking at code at the very least and for that extra step, whip out an execution profiler. I'm not going to say that I never use execution profilers or look at code. What I will say is that execution profilers are effective for a small subset of performance problems and code is literally the last thing you should look at.And what is the most exciting thing happening in the world of Java today? “Interesting question because so many people would say that nothing exciting is happening in Java. Some might be disappointed that a few features have slipped in terms of scheduling. But I'd disagree with the first group and I'm not so concerned about the slippage because I still see a lot of exciting things happening. First, lambda will finally be with us and with lambda will come better ways.” For JavaOne, he is proctoring for Heinz Kabutz's lab. “I'm actually looking forward to that more than I am to my own talk,” he remarked. “Heinz will be the third non-Sun/Oracle employee to present a lab and the first since Oracle began hosting JavaOne. He's got a great message. He's spent a ton of time making sure things are going to work, and we've got a great team of proctors to help out. After that, getting my talk done, the Java Champion's panel session and then kicking back and just meeting up and talking to some Java heads."Finally, what should Java developers know that they currently do not know? “’Write Once, Run Everywhere’ is a great slogan and Java has come closer to that dream than any other technology stack that I've used. That said, different hardware bits work differently and as hard as we try, the JVM can't hide all the differences. Plus, if we are to get good performance we need to work with our hardware and not against it. All this implies that Java developers need to know more about the hardware they are deploying to.”

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• No external microphone Acer AO722

  - by Leeghwater

  The ACER AO722 comes with an external mic input, and this input is not recognised by Alsa mixer or Sound (in System Settings). There are various comments on this problem, but no real solutions. For example External Mic not working but Internal Mic works on an Acer Aspiron AO722. Using the internal mic is not an option, as I need to use skype professionally. I have tried everything in alsamixer (accessible through the Terminal Ctrl+Alt+t, command: alsamixer), and in Sound (under System Settings). I have also installed Pulseaudio. But to no avail. The headset is working normally under Skype in Windows. My AO722 came with Windows 7 on it, so I have installed Skype there too. My headset has separate connectors for ears and mic, and these go into the respective output and input on the right side of the laptop. This location: http://bernaerts.dyndns.org/linux/202-ubuntu-acer-ao722 sounds like an effective solution but it is for Ubuntu Natty 11.04. The solution suggested sounds drastic to me: replace the kernel 2.6.38-13 with version 2.6.38-12. I use Ubuntu 12.04, and my kernel is 3.2.0-30-generic-pae. Question: could I try this solution with Ubuntu 12.04? Is this a risky thing to do? I have found harware work around this problem. The audio output seems to be a combi output with also a microphone connection. I have made an adapter for this output. I used a 4 contacts 3,5 mm audio jack plug. To this plug I have soldered 2 female (common stereo) connectors, one for ears and one for the mic of my headset. The 4 contacts jack, which goes into the laptop (in audio OUTput) is wired as follows: tip = hot audio right; first sleeve after tip = hot audio left; second sleeve = common earth (for both ears and microphone); the 3rd sleeve = microphone signal input. In the connector which I could buy, the 3rd sleeve is not so much a sleeve, but part of the metal base of the connector; normally you would expect this one to be connect to earth. But connecting the mic signal to it works. Maybe ready made adapters of this kind and even headsets with a combi jack can simply be purchased; I didn't check. When I plug in the 4 contacts jack, Sound and Alsamixer immediately recognise an external microphone (even if no mic is connected to the adapter). In Sound, under the Input tab, 'Settings for internal microphone' changes into 'Setting for microphone'. The microphone comes through loud and clear, however there is a constant noise in the background. Others have reported this too. If I disconnect the external mic from the adapter, or shortcircuit the external microphone, the noise gets less but does not disappear. Therefore, it is not background noise from the room, but it comes from the computer itself. However, if you talk directly in the microphone of the headset, the noise level is acceptable for VOIP. The headset of my mobile phone Nokia C1 mobile comes wwith a 4 contacts combi 3,5mm jack plug. However, this one works (ear and mic) with the AO722 only if not inserted fully. Possibly the wiring of this headset jack is different. I cannot find detailed specs of the AO722, and don't know whether the audio 'output' was actually designed as a combi input/output. I have seen that at least one other AO model has a combi connector only. In any case, I do not believe that connecting your headset in this way will harm your computer. I would still appreciate a software solution. This must be possible, because the proper microphone input connector works under MS Windows.

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• Going by the eBook

  - by Tony Davis

  The book and magazine publishing world is rapidly going digital, and the industry is faced with making drastic changes to their ways of doing business. The sudden take-up of digital readers by the book-buying public has surprised even the most technological-savvy of the industry. Printed books just aren't selling like they did. In contrast, eBooks are doing well. The ePub file format is the standard around which all publishers are converging. ePub is a standard for formatting book content, so that it can be reflowed for various devices, with their widely differing screen-sizes, and can be read offline. If you unzip an ePub file, you'll find familiar formats such as XML, XHTML and CSS. This is both a blessing and a curse. Whilst it is good to be able to use familiar technologies that have been developed to a level of considerable sophistication, it doesn't get us all the way to producing a viable publication. XHTML is a page-description language, not a book-description language, as we soon found out during our initial experiments, when trying to specify headers, footers, indexes and chaptering. As a result, it is difficult to predict how any particular eBook application will decide to render a book. There isn't even a consensus as to how the cover image is specified. All of this is awkward for the publisher. Each book must be created and revised in a form from which can be generated a whole range of 'printed media', from print books, to Mobi for kindles, ePub for most Tablets and SmartPhones, HTML for excerpted chapters on websites, and a plethora of other formats for other eBook readers, each with its own idiosyncrasies. In theory, if we can get our content into a clean, semantic XML form, such as DOCBOOKS, we can, from there, after every revision, perform a series of relatively simple XSLT transformations to output anything from a HTML article, to an ePub file for reading on an iPad, to an ICML file (an XML-based file format supported by the InDesign tool), ready for print publication. As always, however, the task looks bigger the closer you get to the detail. On the way to the utopian world of an XML-based book format that encompasses all the diverse requirements of the different publication media, ePub looks like a reasonable format to adopt. Its forthcoming support for HTML 5 and CSS 3, with ePub 3.0, means that features, such as widow-and-orphan controls, multi-column flow and multi-media graphics can be incorporated into eBooks. This starts to make it possible to build an "app-like" experience into the eBook and to free publishers to think of putting context before container; to think of what content is required, be it graphical, textual or audio, from the point of view of the user, rather than what's possible in a given, traditional book "Container". In the meantime, there is a gap between what publishers require and what current technology can provide and, of course building this app-like experience is far from plain sailing. Real portability between devices is still a big challenge, and achieving the sort of wizardry seen in the likes of Theodore Grey's "Elements" eBook will require some serious device-specific programming skills. Cheers, Tony.

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