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  • INSERT INTO ...SELECT syntax error in join operator

    - by user1477356
    I'm trying to write a shopping basket into a order + orderline in a sql database from C# asp.net. the orderline will contain a ordernumber, total price, productid, quantity etc. for every item in the basket. The order itself will contain the ordernumber as primary key and will be linked to the different lines through it. Everything worked fine yesterday, but now as i tried to use a SELECT command in the insert into statement to get things more dynamic i'm getting the above described syntax error. Does anybody know what's wrong with this statement: INSERT INTO [order] (klant_id,totaalprijs,btw,subtotaal,verzendkosten) SELECT klant.id , SUM(orderregel.totaalprijs) , SUM(orderregel.btw) , SUM(orderregel.totaalprijs) - SUM(orderregel.btw) , 7.50 FROM orderregel INNER JOIN klant ON [order].klant_id = klant.id WHERE klant.username = 'jerry' GROUP BY id; the ordernumber in the "order" table is on autonumber, in the asp codebehind there is a for each which handles the lines being written for every product, there's an index set on 0 outside of this loop and is heightened with 1 every end of it. The executenonquery of the order is only executed once at the beginning of the first loop and the lines are added after with MAX(ordernumber) as ordernumber. I hope i have provided enough information and somebody is capable of helping me. Thanks in advance!

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  • A question of long-running and disruptive branches

    - by Matt Enright
    We are about to begin prototyping a new application that will share some existing infrastructure assemblies with an existing application, and also involve a significant subset of the existing domain model. Parts of the domain model will likely undergo some serious changes for this new application, and the endgame for all of this, once the new application has been fully specified and is launch-ready is that we would like to re-unify the models of the two applications (as well as share a database, link functionality, etc.), but for the duration of development, prototyping, etc, we will be using a separate database so that we can change things without worrying about impact to development or use of the existing application. Since it is a prototype, there will be a pretty long window during which serious changes or rearchitecturing can occur as product management experiments with different workflows, different customer bases are surveyed, and we try and keep up. We have already made a Subversion branch, so as to not impact concurrent development on the mature application, and are toying with 2 potential ways of moving forward with this: Use the svn branch as the sole mechanism of separation. Make our changes to the existing domain models, and evaluate their impact on the existing application (and make requisite changes to ProjectA) when we have established that our long-running side branch is stable enough for re-entry to trunk. "Fork" the shared code (temporarily): Copy ProjectA.Entities to NewProject.Entities, and treat all of the NewProject code as self-contained. When all of the perturbations around the model have died down and we feel satisfied, manually re-integrate the changes (as granular or sweeping as warranted) back into ProjectA.Entities, updating ProjectA to use the improved models at each step (this can take place either before or after the subversion merge has occurred). The subversion merge will then not handle recombination of any of the heavy changes here. Note: the "fork" method only applies to the code we see significant changes in store for, and whose modification will break ProjectA - shared infrastructure stuff for example, we would just modify in place (on our branch) and let the merge sort out. Development is hard, go shopping. Naturally, after not coming to an agreement, we're turning it over to the oracle of power that is SO. Any experience with any of these methods, pain points to watch out for, something new entirely?

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  • MVC and binding to List of Checkboxes

    - by Josh
    Here is my problem. I have a list of models that are displayed to the user. On the left is a checkbox for each model to indicate that the user wants to choose this model (in this case, we're building products a user can add to their shopping cart). The model has no concept of being chosen...it strictly has information about the product in question. I've talked with a few other developers after having gone through and the best I could come up with is getting the formcollection and string parsing the key values to determine whether the checkbox is checked or not. This doesn't seem ideal. I was thinking there would be something more strongly bound, but I can't figure out a way to do it. I tried creating another model that had a boolean property to represent being checked and a property of the model and passing a list of that model type to the view and creating a ActionResult on the controller that accepts a list of the new model / checked property, but it comes back null. Am I just thinking too much like web forms and should just continue on with parsing checkbox values? Here's what I've done for wrapping the models inside a collection: public class SelectableCollection[T] : IList[T] {} public class SelectableTrack{ public bool IsChecked{get;set;} public bool CurrentTrack{get;set;} } For the view, I inherit from ViewPage[SelectableCollection[SelectableTrack]] For the controller, I have this as the ActionResult: [HttpPost] public ActionResult SelectTracks(SelectableCollection sc) { return new EmptyResult(); } But when I break inside the ActionResult, the collection is null. Any reason why it isn't coming through?

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  • Close modal window

    - by Eyal
    I have page with products. When adding a product to the shopping cart a modal window is fired up for confirmation - this can take up to 2 seconds. I want to show another modal window just before the confirmation modal to show "loading..." my problem is that I don't know how to close the "loading..." modal. This the code which fired up the confirmation modal: $(document).ready(function () { var $dialog = $('<div style="background-color:red"></div>') .html('<h1>loading...</h1>') .dialog({ autoOpen: false, title: 'loading...' }); $('.AddToCartButton').click(function () { $dialog.dialog('open'); }); }); On the 'confirmation' modal I am trying to close the the 'loading..." modal with this code: <script type="text/javascript"> $('#AddToCartButton').dialog('close'); </script> Please help. Thanks.

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  • Update table instantly or “Bulk” Update in database later? And is it advisable?

    - by Mestika
    Hi, I have a question regarding a semi-constant update in a database. In short it is regarding a checkout function on a web page, which each time the checkout function is evoked it do five steps. I want to try to optimize this function and have my eye on a step where I update a table each time the checkout is performed. I take the information retrieved from the shopping cart and then update the table in question. I do have some indexes on the table, the gain from those are greater than leaving them so this is a cost I’m willing to take. Now, my question is. Could it in some way regarding to performance be better to not update the table instantly but collect every checkout items and save them in some way (maybe in a file) and then at a specific time (or several times) at day take this file and then update the table with the new information. Then I started thinking about if there was a possibility to use some sort of Bulk Update to take a file, hashmap, array (or?) and then update it. And I’m using IBM DB2 version 9.7 Mestika

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  • new project app; use entirely node.js

    - by Jared
    I have been looking into Node.js, express and Nowjs and love how easy it is to have real time interactions between clients. My background is mostly from CodeIgniter MVC using PHP and MYSql. I want to re make a current web project of mine from scratch to make everything better and more real time with this newer technology. After researching and doing test examples I want to use node.js , express and Nowjs for the real time interactions once someone connects to the socket.io to pull data back to clients. But use Code Igniter for the control of the site and user management , possible shopping cart/store , pretty much everything else. This is purely due to time constraints and that I am already familiar with doing it that way. I have been looking at MongoDB as an alternative to MySql, Basically the app is going to be multiple chat rooms all on one page. with the ability of notifications and private messaging. Lots of data transfer and images. before I started piecing it together I wanted to get people who have already done something similar. My model would use Code Igniter and MySQL to render the page and then connect them onto a node.js server and broadcast using express and nowjs would using a mongoDB be better than mySQL for tons of messages and data being stored or MYSQL? Also does it make since to not make the whole site on Node.js , kinda piece it together like that?

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  • MVC and Checkboxes...leaves a bit to be desired

    - by Josh
    Here is my problem. I have a list of models that are displayed to the user. On the left is a checkbox for each model to indicate that the user wants to choose this model (in this case, we're building products a user can add to their shopping cart). The model has no concept of being chosen...it strictly has information about the product in question. I've talked with a few other developers after having gone through and the best I could come up with is getting the formcollection and string parsing the key values to determine whether the checkbox is checked or not. This doesn't seem ideal. I was thinking there would be something more strongly bound, but I can't figure out a way to do it. I tried creating another model that had a boolean property to represent being checked and a property of the model and passing a list of that model type to the view and creating a ActionResult on the controller that accepts a list of the new model / checked property, but it comes back null. Am I just thinking too much like web forms and should just continue on with parsing checkbox values?

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  • Looping through array values using JQuery and show them on separate lines

    - by user3192948
    I'm building a simple shopping cart where visitors can select a few items they want, click on the "Next" button, and see the confirmation list of things they just selected. I would like to have the confirmation list shown on each line for each item selected. HTML selection <div id="c_b"> <input type="checkbox" value="razor brand new razor that everyone loves, price at $.99" checked> <input type="checkbox" value="soap used soap for a nice public shower, good for your homies, price at $.99" checked> <input type="checkbox" value="manpacks ultimate choice, all in 1, price at $99"> </div> <button type='button' id='confirm'>Next</button> HTML confirmation list <div id='confirmation_list' style='display:none;'> <h2>You have selected item 1</h2> <h2>Your have selected item 2 </h2> </div> JS $(function(){ $('#confirm').click(function(){ var val = []; $(':checkbox:checked').each(function(i){ val[i] = $(this).val(); }); }); }); I ultimately want to replace the words 'Your have selected item 2' in h2s with the values selected from each check box. With the code above I'm able to collect the values of each checkbox into an array val, but having difficulty looping through and displaying them. Any advice would be appreciated.

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  • Great Customer Service Example

    - by MightyZot
    A few days ago I wrote about what I consider a poor customer service interaction with TiVo, a company that I have been faithful to for the past 12 years or so. In that post I talked about how they helped me, but I felt like I was doing something wrong at the end of the call – when in reality I was just following through with an offer that TiVo made possible through my cable company. Today I had a wonderful customer service interaction with American Express, another company that I have been loyal to for many years.(I am a Gold Card member.) I like my Amex card because I can use it for big purchases and it forces me to pay them off at the end of the month. Well, the reality is that I’m not always so good at doing that, so sometimes my payments are over a couple of months.  :) A few days ago I received an email from “American Express” fraud detection. The email stated that I should call a toll free number and have the last four digits of my card handy. I grew up during the BBS era with some creative and somewhat mischievous friends. I’ve learned to be extremely cautious with regard to my online life! So, I did what you would expect…I sent them a nice reply that said “Go screw yourself.” For the past couple of days someone has been trying to call me and I assumed it was the same prankster trying to get the last four digits of my card. The last caller left a message indicating that they were from American Express and they wanted to talk to me about my card. After looking up their customer service numbers on the www.americanexpress.com web site, I called and was put through to the fraud detection group. The rep explained that there were some charges on my wife’s card that did not fit our purchase profile. She went through each charge and, for the most part, they looked like charges my wife may have made. My wife had asked to use the card for some Christmas shopping during the same timeframe as the charges. The American Express rep very politely explained that these looked out of character to her. She continued through the charges. She listed a charge for $160 – at this point my adrenaline started kicking in. My wife said she was going to charge about $25 or $30 dollars, not $160. Next, the rep listed a charge for over $1200. Uh oh!! Now I know that my account has been compromised. I informed the rep that we definitely did not make those charges. She replied with, “that’s ok Mr Pope, we declined those charges as well as some others.” We went through the pending charges and there were a couple more that were questionable. The rep very patiently waited while I called my wife on my office phone to verify the charges. Sure enough, my wife had not ordered anything from Netflix or purchased anything with Yahoo Wallet! “No problem Mr Pope, we will remove those charges as well.” “We are going to cancel your wife’s card and send her a new one. She will receive it by 7pm tomorrow via Federal Express. Please watch your statements over the next couple of months. If you notice anything fishy, give us a call and we will take care of it for you.” (Wow, I’m thinking to myself!) “Is there anything else I can help you with Mr Pope?” “Nope, thank you very much for catching this so early and declining those charges!”, I said smiling. Apparently she could hear me smiling on the other end of the phone line because she replied with “keep smiling Mr Pope and have a good rest of your week.” Now THAT’s customer service!  Thank you American Express!!! I shall remain an ever faithful customer. Interesting…

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  • Oracle Fusion Procurement Designed for User Productivity

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience Oracle Fusion Procurement Design Goals In Oracle Fusion Procurement, we set out to create a streamlined user experience based on the way users do their jobs. Oracle has spent hundreds of hours with customers to get to the heart of what users need to do their jobs. By designing a procurement application around user needs, Oracle has crafted a user experience that puts the tools that people need at their fingertips. In Oracle Fusion Procurement, the user experience is designed to provide the user with information that will drive navigation rather than requiring the user to find information. One of our design goals for Oracle Fusion Procurement was to reduce the number of screens and clicks that a user must go through to complete frequently performed tasks. The requisition process in Oracle Fusion Procurement (Figure 1) illustrates how we have streamlined workflows. Oracle Fusion Self-Service Procurement brings together billing metrics, descriptions of the order, justification for the order, a breakdown of the components of the order, and the amount—all in one place. Previous generations of procurement software required the user to navigate to several different pages to gather all of this information. With Oracle Fusion, everything is presented on one page. The result is that users can complete their tasks in less time. The focus is on completing the work, not finding the work. Figure 1. Creating a requisition in Oracle Fusion Self-Service Procurement is a consumer-like shopping experience. Will Oracle Fusion Procurement Increase Productivity? To answer this question, Oracle sought to model how two experts working head to head—one in an existing enterprise application and another in Oracle Fusion Procurement—would perform the same task. We compared Oracle Fusion designs to corresponding existing applications using the keystroke-level modeling (KLM) method. This method is based on years of research at universities such as Carnegie Mellon and research labs like Xerox Palo Alto Research Center. The KLM method breaks tasks into a sequence of operations and uses standardized models to evaluate all of the physical and cognitive actions that a person must take to complete a task: what a user would have to click, how long each click would take (not only the physical action of the click or typing of a letter, but also how long someone would have to think about the page when taking the action), and user interface changes that result from the click. By applying standard time estimates for all of the operators in the task, an estimate of the overall task time is calculated. Task times from the model enable researchers to predict end-user productivity. For the study, we focused on modeling procurement business process task flows that were considered business or mission critical: high-frequency tasks and high-value tasks. The designs evaluated encompassed tasks that are currently performed by employees, professional buyers, suppliers, and sourcing professionals in advanced procurement applications. For each of these flows, we created detailed task scenarios that provided the context for each task, conducted task walk-throughs in both the Oracle Fusion design and the existing application, analyzed and documented the steps and actions required to complete each task, and applied standard time estimates to the operators in each task to estimate overall task completion times. The Results The KLM method predicted that the Oracle Fusion Procurement designs would result in productivity gains in each task, ranging from 13 percent to 38 percent, with an overall productivity gain of 22.5 percent. These performance gains can be attributed to a reduction in the number of clicks and screens needed to complete the tasks. For example, creating a requisition in Oracle Fusion Procurement takes a user through only two screens, while ordering the same item in a previous version requires six screens to complete the task. Modeling user productivity has resulted not only in advances in Oracle Fusion applications, but also in advances in other areas. We leveraged lessons learned from the KLM studies to establish products like Oracle E-Business Suite (EBS). New user experience features in EBS 12.1.3, such as navigational improvements to the main menu, a Google-type search using auto-suggest, embedded analytics, and an in-context list of values tool help to reduce clicks and improve efficiency. For more information about KLM, refer to the Measuring User Productivity blog.

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  • Silverlight Cream for March 31, 2010 -- #826

    - by Dave Campbell
    In this Issue: Andrea Boschin, Radenko Zec, Andrej Tozon, Bobby Diaz, Brad Abrams, Wolf Schmidt, Colin Eberhardt, Anand Iyer, Matthias Shapiro, Jaime Rodriguez, Bill Reiss, and Lee. Shoutouts: Cigdem has a post up about here MIX10 Interviewing experiences: MIX10 SilverlightShow Interviews Ian T. Lackey has his material up from his talk Silverlight SEO at the St. Louis .Net Users Group Not Silverlight but definitely WP7 cool, Michael Klucher reports that there are New Windows Phone Samples on Creators Club Online Tim Heuer posted a survey: What tools are the minimum to get started in Silverlight? From SilverlightCream.com: A RoleManager to apply roles declaratively to user interface Andrea Boschin also has a new post at SilverlightShow discussing the use of a RoleManager in WCF RIA Services to apply user roles to elements of the UI... good stuff, Andrea. Virtualization in Silverlight 4 RC Radenko Zec has a post out at SilverlightShow where he explains UI and Data Virtualization then gives some examples of their use in Silverlight 4RC, and some issues as well. MS Word Mail Merge with Silverlight 4 COM Automation Andrej Tozon has a post up at SilverlightShow that I missed in the rush of MIX10. He's doing MailMerge with COM automation and Silverlight 4... actually prett cool stuff and all the source! KISS and Tell - MVVM and the ViewModelLocator Bobby Diaz is blogging about a very popular subject right now: ViewModelLocator. He's not showing production code, but it's a thought... check it out. Silverlight 4 + RIA Services - Ready for Business: Validating Data I'm running behind, but Brad Abrams' next post in his series is about validating data in the business application. He also discusses setting up shared code validation. A One-stop Shopping XAML Namespace for Silverlight Client SDK Controls Wolf Schmidt at the Silverlight SDK has a post up highlighting the SL4 XAML namespace prefix. He starts with SL3 then demonstrates the feature's use in SL4. Binding a Silverlight 3 DataGrid to dynamic data via IDictionary (Updated) Colin Eberhardt has an update to his previous article of the same title. This one is a bug fix on an upgrade to SL3 and also an expansion of the previous post. Demo Apps from MIX10 on Windows Phone 7 Anand Iyer posted links to all the WP7 demos used at MIX10 and at least in the case of FourSquare, the source is on CodePlex. XAML Files for Location Visualizations in Silverlight and WPF Matthias Shapiro has graciously provided XAML for us for Silverlight and WPF for a bunch of different US maps... too cool, now we don't have to be asking 'where did you get that map?'... thanks Matthias! Theming in Windows Phone Jaime Rodriguez has a post up that deep-dives theming in general and demonstrates using it on WP7... end-user configurations and developer stuff. Space Rocks game step 7: Moving the ship It appears that in the heat of battle (blogging) I said Bill Reiss' Space Rocks game he's building is for WP7... obviously it's not, but it's a game folks... :) THis is Episode 7 and he's moving the ship now. SL4(RC) RichTextBox and Access Violation Lee has some code that looks like it should work for a RichTextBox in SL4RC, and it's throwing an error... see if you have a solution for him... or is it a bug? Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • The Oracle Retail Week Awards - most exciting awards yet?

    - by sarah.taylor(at)oracle.com
    Last night's annual Oracle Retail Week Awards saw the UK's top retailers come together to celebrate the very best of our industry over the last year.  The Grosvenor House Hotel on Park Lane in London was the setting for an exciting ceremony which this year marked several significant milestones in British - and global - retail.  Check out our videos about the event at our Oracle Retail YouTube channel, and see if you were snapped by our photographer on our Oracle Retail Facebook page. There were some extremely hot contests for many of this year's awards - and all very deserving winners.  The entries have demonstrated beyond doubt that retailers have striven to push their standards up yet again in all areas over the past year.  The judging panel includes some of the most prestigious names in the retail industry - to impress the panel enough to win an award is a substantial achievement.  This year the panel included the likes of Andy Clarke - Chief Executive of ASDA Group; Mark Newton Jones - CEO of Shop Direct Group; Richard Pennycook - the finance director at Morrisons; Rob Templeman - Chief Executive of Debenhams; and Stephen Sunnucks - the president of Gap Europe.  These are retail veterans  who have each helped to shape the British High Street over the last decade.  It was great to chat with many of them in the Oracle VIP area last night.  For me, last night's highlight was honouring both Sir Stuart Rose and Sir Terry Leahy for their contributions to the retail industry.  Both have set the standards in retailing over the last twenty years and taken their respective businesses from strength to strength, demonstrating that there is always a need for innovation even in larger businesses, and that a business has to adapt quickly to new technology in order to stay competitive.  Sir Terry Leahy's retirement this year marks the end of an era of global expansion for the Tesco group and a milestone in the progression of British retail.  Sir Terry has helped steer Tesco through nearly 20 years of change, with 14 years as Chief Executive.  During this time he led the drive for international expansion and an aggressive campaign to increase market share.  He has led the way for High Street retailers in adapting to the rise of internet retailing and nurtured a very successful home delivery service.  More recently he has pioneered the notion of cross-channel retailing with the introduction of Tesco apps for the iPhone and Android mobile phones allowing customers to scan barcodes of items to add to a shopping list which they can then either refer to in store or order for delivery.  John Lewis Partnership was a very deserving winner of The Oracle Retailer of the Year award for their overall dedication to excellent retailing practices.  The business was also named the American Express Marketing/Advertising Campaign of the Year award for their memorable 'Never Knowingly Undersold' advert series, which included a very successful viral video and radio campaign with Fyfe Dangerfield's cover of Billy Joel's 'She's Always a Woman' used for the adverts.  Store Design of the Year was another exciting category with Topshop taking the accolade for its flagship Oxford Street store in London, which combines boutique concession-style stalls with high fashion displays and exclusive collections from leading designers.  The store even has its own hairdressers and food hall, making it a truly all-inclusive fashion retail experience and a global landmark for any self-respecting international fashion shopper. Over the next few weeks we'll be exploring some of the winning entries in more detail here on the blog, so keep an eye out for some unique insights into how the winning retailers have made such remarkable achievements. 

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  • Oracle Products Reflect Key Trends Shaping Enterprise 2.0

    - by kellsey.ruppel(at)oracle.com
    Following up on his predictions for 2011, we asked Enterprise 2.0 veteran Andy MacMillan to map out the ways Oracle solutions are at the forefront of industry trends--and how Oracle customers can benefit in the coming year. 1. Increase organizational awareness | Oracle WebCenter Suite Oracle WebCenter Suite provides a unique set of capabilities to drive organizational awareness. In particular, the expansive activity graph connects users directly to key enterprise applications, activities, and interests. In this way, applicable and critical business information is automatically and immediately visible--in the context of key tasks--via real-time dashboards and comprehensive reporting. Oracle WebCenter Suite also integrates key E2.0 services, such as blogs, wikis, and RSS feeds, into critical business processes, including back-office systems of records such as ERP and CRM systems. 2. Drive online customer engagement | Oracle Real-Time Decisions With more and more business being conducted on the Web, driving increased online customer engagement becomes a critical key to success. This effort is usually spearheaded by an increasingly important executive role, the Head of Online, who usually reports directly to the CMO. To help manage the Web experience online, Oracle solutions are driving a new kind of intelligent social commerce by combining Oracle Universal Content Management, Oracle WebCenter Services, and Oracle Real-Time Decisions with leading e-commerce and product recommendations. Oracle Real-Time Decisions provides multichannel recommendations for content, products, and services--including seamless integration across Web, mobile, and social channels. The result: happier customers, increased customer acquisition and retention, and improved critical success metrics such as shopping cart abandonment. 3. Easily build composite applications | Oracle Application Development Framework Thanks to the shared user experience strategy across Oracle Fusion Middleware, Oracle Fusion Applications and many other Oracle Applications, customers can easily create real, customer-specific composite applications using Oracle WebCenter Suite and Oracle Application Development Framework. Oracle Application Development Framework components provide modular user interface components that can build rich, social composite applications. In addition, a broad set of components spanning BPM, SOA, ECM, and beyond can be quickly and easily incorporated into composite applications. 4. Integrate records management into a global content platform | Oracle Enterprise Content Management 11g Oracle Enterprise Content Management 11g provides leading records management capabilities as part of a unified ECM platform for managing records, documents, Web content, digital assets, enterprise imaging, and application imaging. This unique strategy provides comprehensive records management in a consistent, cost-effective way, and enables organizations to consolidate ECM repositories and connect ECM to critical business applications. 5. Achieve ECM at extreme scale | Oracle WebLogic Server and Oracle Exadata To support the high-performance demands of a unified and rationalized content platform, Oracle has pioneered highly scalable and high-performing ECM infrastructures. Two innovations in particular helped make this happen. The core ECM platform itself moved to an Enterprise Java architecture, so organizations can now use Oracle WebLogic Server for enhanced scalability and manageability. Oracle Enterprise Content Management 11g can leverage Oracle Exadata for extreme performance and scale. Likewise, Oracle Exalogic--Oracle's foundation for cloud computing--enables extreme performance for processor-intensive capabilities such as content conversion or dynamic Web page delivery. Learn more about Oracle's Enterprise 2.0 solutions.

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  • Java EE 6 Pocket Guide from O'Reilly - Now Available in Paperback and Kindle Edition

    - by arungupta
    Hot off the press ... Java EE 6 Pocket Guide from 'OReilly Media is now available in Paperback and Kindle Edition. Here are the book details: Release Date: Sep 21, 2012 Language: English Pages: 208 Print ISBN: 978-1-4493-3668-4 | ISBN 10:1-4493-3668-X Ebook ISBN:978-1-4493-3667-7 | ISBN 10:1-4493-3667-1 The book provides a comprehensive summary of the Java EE 6 platform. Main features of different technologies from the platform are explained and accompanied by tons of samples. A chapter is dedicated to Managed Beans, Servlets, Java Persistence API, Enterprise JavaBeans, Contexts and Dependency Injection, JavaServer Faces, SOAP-Based Web Services, RESTful Web Services, Java Message Service, and Bean Validation in that format. Many thanks to Markus Eisele, John Yeary, and Bert Ertman for reviewing and providing valuable comments. This book was not possible without their extensive feedback! This book was mostly written by compiling my blogs, material from 2-day workshops, and several hands-on workshops around the world. The interactions with users of different technologies and whiteboard discussions with different specification leads helped me understand the technology better. Many thanks to them for helping me be a better user! The long international flights during my travel around the world proved extremely useful for authoring the content. No phone, no email, no IM, food served on the table, power outlet = a perfect recipe for authoring ;-) Markus wrote a detailed review of the book. He was one of the manuscript reviewers of the book as well and provided valuable guidance. Some excerpts from his blog: It covers the basics you need to know of Java EE 6 and gives good examples of all relevant parts. ... This is a pocket guide which is comprehensively written. I could follow all examples and it was a good read overall. No complicated constructs and clear writing. ... GO GET IT! It is the only book you probably will need about Java EE 6! It is comprehensive, wonderfully written and covers everything you need in your daily work. It is not a complete reference but provides a great shortcut to the things you need to know. To me it is a good beginners guide and also works as a companion for advanced users. Here is the first tweet feedback ... Jeff West was super prompt to place the first pre-order of my book, pretty much the hour it was announced. Thank you Jeff! @mike_neck posted the very first tweet about the book, thanks for that! The book is now available in Paperback and Kindle Edition from the following websites: O'Reilly Media (Ebook, Print & Ebook, Print) Amazon.com (Kindle Edition and Paperback) Barnes and Noble Overstock (1% off Amazon) Buy.com Booktopia.com Tower Books Angus & Robertson Shopping.com Here is how I can use your help: Help spread the word about the book If you bought a Paperback or downloaded Kindle Edition, then post your review here. If you have not bought, then you can buy it at amazon.com and multiple other websites mentioned above. If you are coming to JavaOne, you'll have an opportunity to get a free copy at O'Reilly's booth on Monday (October 1) from 2-3pm. And you can always buy it from the JavaOne Bookstore. I hope you enjoy reading it and learn something new from it or hone your existing skills. As always, looking forward to your feedback!

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  • Welcome to the Oracle Retail International Blog

    - by sarah.taylor(at)oracle.com
    Welcome to the first post of the new Oracle Retail International Blog. Retail is an international business and today's successful retailers view themselves in the context of a global market. A niche fashion business in Tokyo will learn marketing strategies from the luxury brands of Milan, an independent grocer in Oslo will source the same global brands as a supermarket in Oklahoma, and every retailer in the world will measure their multi-channel operation against the international e-commerce giant Amazon.  Why? Because today's customer is a global customer with unparalleled expectations on choice, price and service. Today's consumers have access to more information on retail than ever before. Technology allows people to shop from their home, their office or from the phone in their pocket, wherever they are and at whatever time suits them. Customers are using the web to search for products and promotions. They are also using the web to develop their voice in commenting on products and services that have delighted or disappointed. In an information rich industry, this customer element creates a new world of data. The best retailers are developing eagle eyes for reading customer activity and turning it into profitable decisions. Ultimately, whether you choose to compete or shop on price, service, product innovation, excellent operations or all of the above - the international world of retail has become an inspiration for all - retailer and consumer alike.  Retail as an industry is growing and diversifying at a faster rate than ever before. Yet it is still the customer who picks the winners and the losers on the retail field. Economic circumstances transform the rules, but it is still the customer who dictates the game, the pace, the price, and the perception of the brand. Wise retailers never rest on their laurels. They are always shopping for ideas on how to improve and differentiate the offer at every touch point to meet the customer's needs better than anyone else and to gain each customer's loyalty at a time when loyalty can be cheap. With this blog, I hope that we might provide a hub for discussion around what unifies retail and how technology supports both the retailer and customer experience. Despite the competitive nature of this market, we hope that this will provide an opportunity to share experiences and lessons learnt with a view that knowledge can only help this industry to grow and develop. At Oracle we've been supporting retailers for many years. Many of us have worked within retail organisations all over the world, myself included. With this in mind, I don't feel it is too bold a statement to say that Oracle understands retail. We wouldn't be so heavily integrated in some of the biggest and most well-known names in retail if we didn't. With this blog, we intend to create a community of international retailers that can exchange ideas and experiences, debate collective challenges and drive a better understanding of this continually evolving industry. Events such as the World Retail Congress and NRF's Big Show bring enormous value to the retail industry providing platforms for discussion and learning but they happen once a year. We wanted to create a platform for discussion on a different level and that like retail, is always on. We hope not only to bring commitment to being not only the infrastructure that brings all of their systems together within a retail business, but an infrastructure that supports the industry internationally to grow and flourish through creating a platform for networking, discussion, creativity, vision and strategy. Please feel free to ask questions or comment using the comments functionality.  You might also want to visit our other Oracle Retail social media sites: Facebook - http://www.facebook.com/oracleretail YouTube - http://www.youtube.com/user/oracleretail Twitter - http://twitter.com/#!/oracleretailInsight-Driven Retailing Blog - http://blogs.oracle.com/retail/

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  • Bad Spot to Be In: Playing Catch-up with Mobile Advertising

    - by Mike Stiles
    You probably noticed, there’s a mass migration going on from online desktop/laptop usage to smartphone/tablet usage.  It’s an indicator of how we live our lives in the modern world: always on the go, with no intention of being disconnected while out there. Consequently, paid as it relates to mobile advertising is taking the social spotlight. eMarketer estimated that in 2013, US adults would spend about 2 hours, 21 minutes a day on mobile, not counting talking time. More people in the world own smartphones than own toothbrushes (bad news I suppose if you’re marketing toothpaste). They’re using those mobile devices to access social networks, consuming at least 17% of their mobile time on them. Frankly, you don’t need a deep dive into mobile usage stats to know what’s going on. Just look around you in any store, venue or coffee shop. It’s really obvious…our mobile devices are now where we “are,” so that’s where marketers can increasingly reach us. And it’s a smart place for them to do just that. Mobile devices can be viewed more and more as shopping facilitators. Usually when someone is on mobile, they are not in passive research mode. They are likely standing near a store or in front of a product, using their mobile to seek reassurance that buying that product is the right move. They are the hottest of hot prospects. Consider that 4 out of 5 consumers use smartphones to shop, 52% of Americans use mobile devices for in-store for research, 70% of mobile searches lead to online action inside of an hour, and people that find you on mobile convert at almost 3x the rate as those that find you on desktop or laptop. But what are marketers doing? Enter statistics from Mary Meeker’s latest State of the Internet report. Common sense says you buy advertising where people are spending their eyeball time, right? But while mobile is 20% of media use and rising, the ad spend there is 4%. Conversely, while print usage is at 5% and falling, ad spend there is 19%. We all love nostalgia, but come on. There are reasons marketing dollar migration to mobile has not matched user migration, including the availability of mobile ad products and the ability to measure user response to mobile ads. But interesting things are happening now. First came Facebook’s mobile ad, which let app developers pay to get potential downloads. Then their mobile ad network was announced at F8, allowing marketers to target users across non-Facebook apps while leveraging the wealth of diverse data Facebook has on those users, a big deal since Nielsen has pointed out mobile apps make up 89% of the media time spent on mobile. Twitter has a similar play in motion with their MoPub acquisition. And now mobile deeplinks have arrived, which can take users straight to sub-pages of mobile apps for a faster, more direct shopper/researcher user experience. The sooner the gratification, the smoother and faster the conversion. To be clear, growth in mobile ad spending is well underway. After posting $13.1 billion in 2013, Gartner expects global mobile ad spending to reach $18 billion this year, then go to $41.9 billion by 2017. Cheap smartphones and data plans are spreading worldwide, further fueling the shift to mobile. Mobile usage in India alone should grow 400% by 2018. And, of course, there’s the famous statistic that mobile should overtake desktop Internet usage this year. How can we as marketers mess up this opportunity? Two ways. We could position ourselves in perpetual “catch-up” mode and keep spending ad dollars where the public used to be. And we could annoy mobile users with horrid old-school marketing practices. Two-thirds of users told Forrester they think interruptive in-app ads are more annoying than TV ads. Make sure your brand’s social marketing technology platform is delivering a crystal clear picture of your social connections so the mobile touch point is highly relevant, mobile optimized, and delivering real value and satisfying experiences. Otherwise, all we’ve done is find a new way to be unwanted. @mikestiles @oraclesocialPhoto: Kate Mallatratt, freeimages.com

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  • DeveloperDeveloperDeveloper! Scotland 2010 - DDDSCOT

    - by Plip
    DDD in Scotland was held on the 8th May 2010 in Glasgow and I was there, not as is uaual at these kind of things as an organiser but actually as a speaker and delegate. The weekend started for me back on Thursday with the arrival of Dave Sussman to my place in Lancashire, after a curry and watching the Electon night TV coverage we retired to our respective beds (yes, I know, I hate to shatter the illusion we both sleep in the same bed wearing matching pijamas is something I've shattered now) ready for the drive up to Glasgow the following afternoon. Before heading up to Glasgow we had to pick up Young Mr Hardy from Wigan then we began the four hour drive back in time... Something that struck me on the journey up is just how beautiful Scotland is. The menacing landscapes bordered with fluffy sheep and whirly-ma-gigs are awe inspiring - well worth driving up if you ever get the chance. Anywho we arrived in Glasgow, got settled intot he hotel and went in search of Speakers for pre conference drinks and food. We discovered a gaggle (I believe that's the collective term) of speakers in the Bar and when we reached critical mass headed off to the Speakers Dinner location. During dinner, SOMEONE set my hair on FIRE. That's all I'm going to say on the matter. Whilst I was enjoying my evening there was something nagging at me, I realised that I should really write my session as I was due to give it the following morning. So after a few more drinks I headed back to the hotel and got some well earned sleep (and washed the fire damage out of my hair). Next day, headed off to the conference which was a lovely stroll through Glasgow City Centre. Non of us got mugged, murdered (or set on fire) arriving safely at the venue, which was a bonus.   I was asked to read out the opening Slides for Barry Carr's session which I did dilligently and with such professionalism that I shocked even myself. At which point I reliased in just over an hour I had to give my presentation, so headed back to the speaker room to finish writing it. Wham, bam and it was all over. Session seemed to go well. I was speaking on Exception Driven Development, which isn't so much a technical solution but rather a mindset around how one should treat exceptions and their code. To be honest, I've not been so nervous giving a session for years - something about this topic worried me, I was concerned I was being too abstract in my thinking or that what I was saying was so obvious that everyone would know it, but it seems to have been well recieved which makes me a happy Speaker. Craig Murphy has some brilliant pictures of DDD Scotland 2010. After my session was done I grabbed some lunch and headed back to the hotel and into town to do some shopping (thus my conspicuous omission from the above photo). Later on we headed out to the geek dinner which again was a rum affair followed by a few drinks and a little boogie woogie. All in all a well run, well attended conference, by the community for the community. I tip my hat to the whole team who put on DDD Scotland!       

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  • SQL SERVER – Why Do We Need Master Data Management – Importance and Significance of Master Data Management (MDM)

    - by pinaldave
    Let me paint a picture of everyday life for you.  Let’s say you and your wife both have address books for your groups of friends.  There is definitely overlap between them, so that you both have the addresses for your mutual friends, and there are addresses that only you know, and some only she knows.  They also might be organized differently.  You might list your friend under “J” for “Joe” or even under “W” for “Work,” while she might list him under “S” for “Joe Smith” or under your name because he is your friend.  If you happened to trade, neither of you would be able to find anything! This is where data management would be very important.  If you were to consolidate into one address book, you would have to set rules about how to organize the book, and both of you would have to follow them.  You would also make sure that poor Joe doesn’t get entered twice under “J” and under “S.” This might be a familiar situation to you, whether you are thinking about address books, record collections, books, or even shopping lists.  Wherever there is a lot of data to consolidate, you are going to run into problems unless everyone is following the same rules. I’m sure that my readers can figure out where I am going with this.  What is SQL Server but a computerized way to organize data?  And Microsoft is making it easier and easier to get all your “addresses” into one place.  In the  2008 version of SQL they introduced a new tool called Master Data Services (MDS) for Master Data Management, and they have improved it for the new 2012 version. MDM was hailed as a major improvement for business intelligence.  You might not think that an organizational system is terribly exciting, but think about the kind of “address books” a company might have.  Many companies have lots of important information, like addresses, credit card numbers, purchase history, and so much more.  To organize all this efficiently so that customers are well cared for and properly billed (only once, not never or multiple times!) is a major part of business intelligence. MDM comes into play because it will comb through these mountains of data and make sure that all the information is consistent, accurate, and all placed in one database so that employees don’t have to search high and low and waste their time. MDM also has operational MDM functions.  This is not a redundancy.  Operational MDM means that when one employee updates one bit of information in the database, for example – updating a new address for a customer, operational MDM ensures that this address is updated throughout the system so that all departments will have the correct information. Another cool thing about MDM is that it features Master Data Services Configuration Manager, which is exactly what it sounds like.  It has a built-in “helper” that lets you set up your database quickly, easily, and with the correct configurations.  While talking about cool features, I can’t skip over the add-in for Excel.  This allows you to link certain data to Excel files for easier sharing and uploading. In summary, I want to emphasize that the scariest part of the database is slowly disappearing.  Everyone knows that a database – one consolidated area for all your data – is a good idea, but the idea of setting one up is daunting.  But SQL Server is making data management easier and easier with features like Master Data Services (MDS). Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Master Data Services, MDM

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  • Hey Retailers, Are You Ready For The Holiday Season?

    - by Jeri Kelley
    With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how ready is your business for the 2012 holiday season?   ?? Today’s shoppers do not take their purchases lightly.  They are more connected, interact with more resources to make decisions, diligently compare products and services, seek out the best deals, and ask for input from friends and family.   This holiday season, as consumers browse for apparel, tablets, toys, and much more, they will be bombarded with retailer communication - from emails and commercials to countless search engine results and social recommendations.  With a flurry of activity coming at consumers from every channel and competitor, your success this year will rely on communicating a consistent, personalized message no matter where your customers are shopping.  Here are a few ideas to help with your commerce strategy this holiday season: CONSISTENCY COUNTS FOR MULTICHANNEL SHOPPERS??According to a November 2011 study commissioned by Oracle, “Channel Commerce 2011: The Consumer View,” 54% of consumers in the U.S. and Canada regularly employ two or more channels before they make a purchase.  While each channel has its own unique benefit, user profile, and purpose, it’s critical that your shoppers have a consistent core experience wherever they’re looking for information or making a purchase.  Be sure consumers can consistently search and browse the same product information and receive the same promotions online, on their mobile devices, and in-store.? USE YOUR CUSTOMER’S CONTEXT TO SURFACE RELEVANT CONTENTYour Web site is likely the hub of your holiday activity.  According to a Monetate infographic, 39% of shoppers will visit your Web site directly to find out about the best holiday deals.   Use everything you know about your customers from past purchase data to browsing history to provide a relevant experience at every click, and assemble content in a context that entices shoppers to buy online, or influences an offline purchase.? TAKE ADVANTAGE OF MOBILE BEHAVIOR?Having a mobile program is no longer a choice.   Armed with smartphones and tablets, consumers now have access to more and more product information and can compare products and prices from anywhere.  In fact, approximately 52% of smartphone users will use their device to research products, redeem coupons and use apps to assist in their holiday gift purchase.  At a minimum, be sure your mobile environment has store information, consistent pricing and promotions, and simple checkout capabilities. ARM IN-STORE ASSOCIATES WITH TABLETS?According to RISNews.com, 31% of retailers plan to begin testing tablets in stores in 2012, 22% have already begun such testing and 6% had fully deployed tablets within stores.   Take advantage of this compelling sales tool to get shoppers interacting with videos, user reviews, how-to guides, side-by-side product comparisons, and specs.  Automatically trigger upsell and cross sell suggestions for store associates to recommend for each product or category, build in alerts for promotions, and allow associates to place orders and check inventory from their tablet.  ? WISDOM OF THE CROWDS IS GOOD, BUT WISDOM FROM FRIENDS IS BETTER?Shoppers who grapple with options are looking for recommendations; they’d rather get advice from friends, and they’re more likely to spend more while doing so.    In fact, according to an infographic by Mr. Youth, 66% of social media users made a purchase on Black Friday or Cyber Monday as a direct result of social media interactions with brands or family.   This holiday season, be sure you are leveraging your social channels from Facebook to Pinterest to drive consistent promotions and help your brand to become part of the conversation. So, are you ready for the holidays this year?  

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  • Deploying an SSL Application to Windows Azure &ndash; The Dark Secret

    - by ToStringTheory
    When working on an application that had been in production for some time, but was about to have a shopping cart added to it, the necessity for SSL certificates came up.  When ordering the certificates through the vendor, the certificate signing request (CSR) was generated through the providers (http://register.com) web interface, and within a day, we had our certificate. At first, I thought that the certification process would be the hard part…  Little did I know that my fun was just beginning… The Problem I’ll be honest, I had never really secured a site before with SSL.  This was a learning experience for me in the first place, but little did I know that I would be learning more than the simple procedure.  I understood a bit about SSL already, the mechanisms in how it works – the secure handshake, CA’s, chains, etc…  What I didn’t realize was the importance of the CSR in the whole process.  Apparently, when the CSR is created, a public key is created at the same time, as well as a private key that is stored locally on the PC that generated the request.  When the certificate comes back and you import it back into IIS (assuming you used IIS to generate the CSR), all of the information is combined together and the SSL certificate is added into your store. Since at the time the certificate had been ordered for our site, the selection to use the online interface to generate the CSR was chosen, the certificate came back to us in 5 separate files: A root certificate – (*.crt file) An intermediate certifcate – (*.crt file) Another intermediate certificate – (*.crt file) The SSL certificate for our site – (*.crt file) The private key for our certificate – (*.key file) Well, in case you don’t know much about Windows Azure and SSL certificates, the first thing you should learn is that certificates can only be uploaded to Azure if they are in a PFX package – securable by a password.  Also, in the case of our SSL certificate, you need to include the Private Key with the file.  As you can see, we didn’t have a PFX file to upload. If you don’t get the simple PFX from your hosting provider, but rather the multiple files, you will soon find out that the process has turned from something that should be simple – to one that borders on a circle of hell… Probably between the fifth and seventh somewhere… The Solution The solution is to take the files that make up the certificates chain and key, and combine them into a file that can be imported into your local computers store, as well as uploaded to Windows Azure.  I can not take the credit for this information, as I simply researched a while before finding out how to do this. Download the OpenSSL for Windows toolkit (Win32 OpenSSL v1.0.1c) Install the OpenSSL for Windows toolkit Download and move all of your certificate files to an easily accessible location (you'll be pointing to them in the command prompt, so I put them in a subdirectory of the OpenSSL installation) Open a command prompt Navigate to the folder where you installed OpenSSL Run the following command: openssl pkcs12 -export –out {outcert.pfx} –inkey {keyfile.key}      –in {sslcert.crt} –certfile {ca1.crt} –certfile (ca2.crt) From this command, you will get a file, outcert.pfx, with the sum total of your ssl certificate (sslcert.crt), private key {keyfile.key}, and as many CA/chain files as you need {ca1.crt, ca2.crt}. Taking this file, you can then import it into your own IIS in one operation, instead of importing each certificate individually.  You can also upload the PFX to Azure, and once you add the SSL certificate links to the cloud project in Visual Studio, your good to go! Conclusion When I first looked around for a solution to this problem, there were not many places online that had the information that I was looking for.  While what I ended up having to do may seem obvious, it isn’t for everyone, and I hope that this can at least help one developer out there solve the problem without hours of work!

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  • Analytics in an Omni-Channel World

    - by David Dorf
    Retail has been around ever since mankind started bartering.  The earliest transactions were very specific to the individuals buying and selling, then someone had the bright idea to open a store.  Those transactions were a little more generic, but the store owner still knew his customers and what they wanted.  As the chains rolled out, customer intimacy was sacrificed for scale, and retailers began to rely on segments and clusters.  But thanks to the widespread availability of data and the technology to convert said data into information, retailers are getting back to details. The retail industry is following a maturity model for analytics that is has progressed through five stages, each delivering more value than the previous. Store Analytics Brick-and-mortar retailers (and pure-play catalogers as well) that collect anonymous basket-level data are able to get some sense of demand to help with allocation decisions.  Promotions and foot-traffic can be measured to understand marketing effectiveness and perhaps focus groups can help test ideas.  But decisions are influenced by the majority, using faceless customer segments and aggregated industry data points.  Loyalty programs help a little, but in many cases the cost outweighs the benefits. Web Analytics The Web made it much easier to collect data on specific, yet still anonymous consumers using cookies to track visits. Clickstreams and product searches are analyzed to understand the purchase journey, gauge demand, and better understand up-selling opportunities.  Personalization begins to allow retailers target market consumers with recommendations. Cross-Channel Analytics This phase is a minor one, but where most retailers probably sit today.  They are able to use information from one channel to bolster activities in another. However, there are technical challenges combining data silos so its not an easy task.  But for those retailers that are able to perform analytics on both sources of data, the pay-off is pretty nice.  Revenue per customer begins to go up as customers have a better brand experience. Mobile & Social Analytics Big data technologies are enabling a 360-degree view of the customer by incorporating psychographic data from social sites alongside traditional demographic data.  Retailers can track individual preferences, opinions, hobbies, etc. in order to understand a consumer's motivations.  Using mobile devices, consumers can interact with brands anywhere, anytime, accessing deep product information and reviews.  Mobile, combined with a loyalty program, presents an opportunity to put shopping into geographic context, understanding paths to the store, patterns within the store, and be an always-on advertising conduit. Omni-Channel Analytics All this data along with the proper technology represents a new paradigm in which the clock is turned back and retail becomes very personal once again.  Rich, individualized data better illuminates demand, allows for highly localized assortments, and helps tailor up-selling.  Interactions with all channels help build an accurate profile of each consumer, and allows retailers to tailor the retail experience to meet the heightened expectations of today's sophisticated shopper.  And of course this culminates in greater customer satisfaction and business profitability.

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  • Oracle Retail Mobile Point-of-Service

    - by David Dorf
    When most people discuss mobile in retail, they immediately go to shopping applications.  While I agree the consumer side of mobile is huge, I believe its also important to arm store associates with mobile tools.  There are around a dozen major roll-outs of mobile POS to chain retailers, and all have been successful.  This does not, however, signal the demise of traditional registers.  Retailers will adopt mobile POS slowly and reduce the number of fixed registers over time, but there's likely to be a combination of both for the foreseeable future.  Even Apple retains at least one fixed register in every store, you just have to know where to look. The business benefits for mobile POS are pretty straightforward: 1. Faster checkout.  Walmart's CFO recently reported that for every second they shave off the average transaction time, they can potentially save $12M a year in labor.  I think its more likely that labor will be redeployed to enhance the customer experience. 2. Smarter associates.  The sales associates on the floor need the same access to information that consumers have, if not more.  They need ready access to product details, reviews, inventory, etc. to meet consumer expectations.  In a recent study, 40% of consumers said a savvy store associate can impact their final product selection more than a website. 3. Lower costs.  Mobile POS hardware (iPod touch + sled) costs about a fifth of fixed registers, not to mention the reclaimed space that can be used for product displays. But almost all Mobile POS solutions can claim those benefits equally.  Where there's differentiation is on the technical side.  Oracle recently announced availability of the Oracle Retail Mobile Point-of-Service, and it has three big technology advantages in the market: 1. Portable. We used a popular open-source component called PhoneGap that abstracts the app from the underlying OS and hardware so that iOS, Android, and other platforms could be supported.  Further, we used Web technologies such as HTML5 and JavaScript, which are commonly known by many programmers, as opposed to ObjectiveC which is more difficult to find.  The screen can adjust to different form-factors and sizes, just like you see with browsers.  In the future when a new, zippy device gets released, retailers will have the option to move to that device more easily than if they used a native app. 2. Flexible.  Our Mobile POS is free with the Oracle Retail Point-of-Service product.  Retailers can use any combination of fixed and mobile registers, and those ratios can change as required.  Perhaps start with 1 mobile and 4 fixed per store, then transition over time to 4 mobile and 1 fixed without any additional software licenses.  Our scalable solution supports lots of combinations. 3. Consistent.  Because our Mobile POS is fully integrated to our traditional POS, the same business logic is reused.  Third-party Mobile POS solutions often handle pricing, promotions, and tax calculations separately leading to possible inconsistencies within the store.  That won't happen with Oracle's solution. For many retailers, Mobile POS can lower costs, increase customer service, and generally enhance a consumer's in-store experience.  Apple led the way, but lots of other retailers are discovering the many benefits of adding mobile capabilities in their stores.  Just be sure to examine both the business and technology benefits so you get the most value from your solution for the longest period of time.

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  • History of Mobile Technology

    - by David Dorf
    Over the last ten years, mobile phones have gone through several incremental technology leaps that have added capabilities that impact the retail industry.  I've listed the six major ones below, along with their long-lasting impact. 1. Location In the US, the FCC required mobile phones to implement E911 (emergency calls) by 2006, requiring the caller to be located to within 300 meters.  Back in 2000, GPS was opened up for civilian use, and by 2004 Qualcomm had figured out how to use GPS in mobile phones.  So mobile operators moved from cell tower triangulation to GPS, principally for E911.  But then lots of other uses became apparent, especially navigation.  The earliest mobile apps from retailers made it easy to find nearby stores, and companies are looking at ways to use WiFi triangulation inside stores. 2. Computer Vision In 1997 Philippe Kahn shared a photo of his newborn using a mobile phone thus launching the popularity of instant visual communications.  Over the years the quality of the cameras got better, reaching the point where barcodes could be read around 2008.  That's when Occipital came on the scene with their Red Laser application, which was eventually acquired by eBay.  This opened up the ability for consumers to easily price compare inside stores.  Other interesting apps included Tesco's Wine Finder and Amazon's Price Checker, both allowing products to be identified by picture. 3. Augmented Reality Once the mobile phone had GPS, a video camera, and compass functionality it was suddenly possible to overlay digital information on the screen in real-time.  Yelp, which was using GPS to find nearby merchants, created a backdoor called Monocle on the iPhone that showed nearby merchants overlayed on the video camera view.  Today AR apps are mostly used by retailers for marketing, like Moosejaw's app that undresses models in their catalog. 4. Geo-Fencing So if we're able to track the location of a mobile phone, why not use that context to offer timely information?  My first experience with geo-fencing came courtesy of North Face, the outdoor enthusiast store. When a mobile phone enters a predetermined area, like near a store, a text message is sent to phone with an offer or useful information.  Of course retailers can geo-fence their competitors as well and find out which customers are aren't so loyal. 5. Digital Wallet Mobile payments leverage different technologies such as NFC, QRCodes, bluetooth, and SMS to facilitate communication between the consumers's phone and the retailer's point-of-sale. The key here is the potential to consolidate loyalty cards, coupons, and bank cards into the mobile phone and enable faster checkout.  Nobody does this better than Starbucks today, but McDonald's and Duncan Donuts aren't far behind.  Google, Isis, Paypal, Square, and MCX are all vying for leadership in this area.  If NFC does finally take off, it will be leveraged by retailers in more places than just the POS. 6. Voice Response Mobile Phones have had the ability to interpret simple voice commands for a while, but Google and Amazon were the first to use voice to allow searches for products.  Allowing searches by text, barcode, and voice makes it easy to comparison shop in the aisles.  Walmart even uses voice to build shopping lists, and if the Siri API is even opened we could see lots more innovation in this area.

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  • Pinterest and the Rising Power of Imagery

    - by Mike Stiles
    If images keep you glued to a screen, you’re hardly alone. Countless social users are letting their eyes do the walking, waiting for that special photo to grab their attention. And perhaps more than any other social network, Pinterest has been giving those eyes plenty of room to walk. Pinterest came along in 2010. Its play was that users could simply create topic boards and pin pictures to the appropriate boards for sharing. Yes there are some words, captions mostly, but not many. The speed of its growth raised eyebrows. Traffic quadrupled in the last quarter of 2011, with 7.51 million unique visitors in December alone. It now gets 1.9 billion monthly page views. And it was sticky. In the US, the average time a user spends strolling through boards and photos on Pinterest is 15 minutes, 50 seconds. Proving the concept of browsing a catalogue is not dead, it became a top 5 referrer for several apparel retailers like Land’s End, Nordstrom, and Bergdorfs. Now a survey of online shoppers by BizRate Insights says that Pinterest is responsible for more purchases online than Facebook. Over 70% of its users are going there specifically to keep up with trends and get shopping ideas. And when they buy, the average order value is $179. Pinterest is also scoring better in terms of user engagement. 66% of pinners regularly follow and repin retailers, whereas 17% of Facebook fans turn to that platform for purchase ideas. (Facebook still wins when it comes to reach and driving traffic to 3rd-party sites by the way). Social posting best practices have consistently shown that posts with photos are rewarded with higher engagement levels. You may be downright Shakespearean in your writing, but what makes images in the digital world so much more powerful than prose? 1. They transcend language barriers. 2. They’re fun and addictive to look at. 3. They can be consumed in fractions of a second, important considering how fast users move through their social content (admit it, you do too). 4. They’re efficient gateways. A good picture might get them to the headline. A good headline might then get them to the written content. 5. The audience for them surpasses demographic limitations. 6. They can effectively communicate and trigger an emotion. 7. With mobile use soaring, photos are created on those devices and easily consumed and shared on them. Pinterest’s iPad app hit #1 in the Apple store in 1 day. Even as far back as 2009, over 2.5 billion devices with cameras were on the streets generating in just 1 year, 10% of the number of photos taken…ever. But let’s say you’re not a retailer. What if you’re a B2B whose products or services aren’t visual? Should you worry about your presence on Pinterest? As with all things, you need a keen awareness of who your audience is, where they reside online, and what they want to do there. If it doesn’t make sense to put a tent stake in Pinterest, fine. But ignore the power of pictures at your own peril. If not visually, how are you going to attention-grab social users scrolling down their News Feeds at top speed? You’re competing with every other cool image out there from countless content sources. Bore us and we’ll fly right past you.

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  • Wireless 802.11x Disconnects

    - by BillP3rd
    I've looked at (and read) all of the similar questions and none of them get exactly to the issue I'm having at home. I have an 802.11g access point (two, actually, with different SSIDs and on different channels). One is an Airlink AR525W. The other is a Linksys WRT54G v.2. The issue is that at random times, my laptop will lose its wireless connection. This occurs regardless of which access point I'm connected to. When I lose the connection, the affected AP no longer appears in the list of available APs. Also, it doesn't have anything to do with walls or distance. It can happen within 30' and when my laptop is literally within line-of-sight. When it loses the signal, it can take from 10 to 30 minutes to reconnect and it always will without intervention. I've done all the “standard” things to troubleshoot the problem and it has improved. For example, I surveyed other access points in my vicinity and have selected a different channel for each of my APs that no one else nearby is using. Both APs are configured WPA2/AES. I'm down to wondering [Note: This is not a shopping question. I'm not buying a new AP] if the fact that I didn't drop two bills on my APs and instead opted for more modest solutions has anything to do with it? I've oft wondered why anyone would go for the high-end AP when they didn't have to. Also, I am aware of DD-WRT and have chosen not to go there because only one of my APs is supported. Oh, and one final thing. It an HP x64 laptop running Windows 7 Ultimate. The wireless interface is an Atheros AR9285 802.11b/g/n WiFi Adapter. All the latest drivers and service packs have been applied. It did the same thing with my old laptop (a Lenovo) so I don't the problem is in the laptop. It's really annoying when this happens and suggestions of things I haven't thought of or may have overlooked (No, really. As unlikely as it is, I admit that I may have overlooked something :-)) are appreciated.

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