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  • Mixed sessions with Classic ASP on IIS 7.5 and Windows 2008 R2 64 bit

    - by Marcin
    Recently had an issues with a server upgrade from IIS 6 on Windows 2003 to IIS 7.5 on Windows 2008 R2 64 bit. We have a number of websites running on Classic ASP. All the sites sit under a particular site, e.g. www.example.com/foo and www.example.com/foobar. On IIS 6 each site was set up as a virtual directory and things worked fine. Since moving to the new set up, a lot of websites seem to have mixed Sessions. To be clear, this is not a app pool recycling issue; rather the sessions are populated with information when the user hits the site and while browsing they get sessions from different sites. We've determined this based on - a few customers called up and reported having their shopping cart with items with names of items belonging to a different site - also our own testing showed that some queries being run would try to bring products in from a different site We've tried - disabling dynamic caching - converting each site to be a virtual application (if I understand correctly, the virtual directory/application concepts were changed/refined somewhat in IIS 7 although to be honest, I'm not clear what the difference is) - various application pool changes (using .NET 2 framework), classic and integrated modes, changing the Process model to NetworkIdentity), all to no avail. The only thing we haven't tried is changing it to run as a 32 bit application. We're not using http only cookies, so when I open up a browser and type document.cookie into the dev console in Firefox/Chrome/IE that there will be multiple ASPSESSIONID=... values whereas previously I believe there was only one. Finally, we use server side JScript for the classic ASP pages, not VBScript, so we have code similar to the below. //the user's login account as a jscript object Session("user") = { email : "[email protected]", id : 123 }; and if we execute a line of code like below: Response.Write( typeof(Session("user")) ); When things are running correctly, we get "object" - as expected. When the Session gets trashed, the output is "unknown" and we are also unable to access the fields within the JScript object (e.g. the .email or .id fields). Much appreciated if anyone can provide any pointers about how to resolve this, everything on google seems to point to different issues.

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  • Cooling Server Rack with Water? Sensible? Reuse energy for small installation?

    - by TomTom
    First - this is not a shopping question, this is not so much about concrete prices but about general feasibility. Makes no sense to get looking fo ra manufacturer it the approach is bad. I am moving my company to new Offices in September, and among them we will expand and consolidate our number crunch cluster. It is so far in a data center. I have a nice room in the basement prepared now. I think about cooling. We will likely run up a power usage of around 10kw by end of the year. That is a LOT of stuff, and cooling will be expensive. I am located in south Poland, close to the German border. This is an area where water is available for relatively cheap price - "wasting water" is not a concern here. My situation is thus a lot different for example than in Spain ;) Physics tells me that to heat 1 liter of water by 1 degree I use 1 Calorie (1KCal), and a kwh power is (and we can assume 100% efficiency - water heaters are pretty efficient) 750 Calories. That means that 1 KWH is 750 liter by 1 degree. 10kw and a 20 degree heat would mean that per hour I need 375 liters. That is 6.25 liters per minute and not WHAT much ;) We talk 270 cubic meters here. Even in summer, the significant underground pipes really cool down the water a LOT more ;) Question: This such an approach feasible? Anyone done that? We talk of a 10kw installation for now. Is it feasible to reuse that heat? The alternative is a decent cooling system that WILL use around 2.5kwh for running. Dropping the water would basically (a) get me a quite cold input compared to the outside air even in summer (I.e. a lower temperature medium to drop the heat in) and (b) replace the need to actually have the outside cooling (which may b problematic - if the air is 22 degree, that is a LOT to fight off, but OTOH the water will be quite cold). I also would possibly save the investment for the outside part of the cooling circuit. Now, second question - is there a feasible way to heat a house with that? ;) After all, brutally speaking, it is a LOT of energy in that water ;) If it is a bad idea, I stop here - if it is not, I start looking for suppliers. Maybe my math is wrong?

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  • Things you can draw with HTML tables

    - by Coronatus
    So I was watching a talk by Google's Marissa Mayer about speeding up Google's pages. They found that a shopping cart icon increased load time by 2%, and users then searched 2% less. They managed to replace the icon with an HTML table. Here is my attempt at drawing a shopping cart: (live example page) <html> <head> <style> table {border-collapse: collapse;} th, td {width: 8px; height: 8px;} th {background-color: blue;} td {background-color: white;} </style> </head> <body> <table> <!-- this row is just to see alignment --> <tr> <td></td><td></td><td></td><td></td><td></td> <td></td><td></td><td></td><td></td><td></td> <td></td><td></td><td></td><td></td><td></td> <td></td><td></td><td></td><td></td><td></td> </tr> <!-- handle --> <tr> <td colspan="14"></td> <th colspan="3"></th> <td colspan="3"></td> </tr> <tr> <td colspan="13"></td> <th colspan="2"></th> <td colspan="1"></td> <th colspan="2"></th> <td colspan="2"></td> </tr> <tr> <td colspan="13"></td> <th colspan="2"></th> <td colspan="1"></td> <th colspan="2"></th> <td colspan="2"></td> </tr> <tr> <td colspan="14"></td> <th colspan="3"></th> <td colspan="3"></td> </tr> <!-- main body --> <tr> <td colspan="5"></td> <th colspan="13"></th> <td colspan="2"></td> </tr> <tr> <td colspan="5"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="2"></td> </tr> <tr> <td colspan="5"></td> <th colspan="1"></th> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <th colspan="1"></th> <td colspan="3"></td> </tr> <tr> <td colspan="5"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="2"></td> </tr> <tr> <td colspan="5"></td> <th colspan="1"></th> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <th colspan="1"></th> <td colspan="3"></td> </tr> <tr> <td colspan="5"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="2"></td> </tr> <tr> <td colspan="5"></td> <th colspan="1"></th> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <th colspan="1"></th> <td colspan="3"></td> </tr> <tr> <td colspan="5"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="2"></td> </tr> <tr> <td colspan="5"></td> <th colspan="1"></th> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <td colspan="1"></td> <th colspan="1"></th> <th colspan="1"></th> <td colspan="3"></td> </tr> <tr> <td colspan="5"></td> <th colspan="13"></th> <td colspan="2"></td> </tr> <!-- wheels --> <tr> <td colspan="7"></td> <th colspan="2"></th> <td colspan="4"></td> <th colspan="2"></th> <td colspan="5"></td> </tr> <tr> <td colspan="6"></td> <th colspan="4"></th> <td colspan="2"></td> <th colspan="4"></th> <td colspan="4"></td> </tr> <tr> <td colspan="7"></td> <th colspan="2"></th> <td colspan="4"></td> <th colspan="2"></th> <td colspan="5"></td> </tr> </table> </body> </html> What can you draw in tables?! Impress us.

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  • Google Rules for Retail

    - by David Dorf
    In the book What Would Google Do?, Jeff Jarvis outlines ten "Google Rules" that define how Google acts.  These rules help define how Web 2.0 businesses operate today and into the future.  While there's a chapter in the book on applying these rules to the retail industry, it wasn't very in-depth.  So I've decided to more directly apply the rules to retail, along with some notable examples of success.  The table below shows Jeff's Google Rule, some Industry Examples, and New Retailer Rules that I created. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid black 1.0pt; mso-border-themecolor:text1; mso-border-alt:solid black .5pt; mso-border-themecolor:text1; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid black; mso-border-insideh-themecolor:text1; mso-border-insidev:.5pt solid black; mso-border-insidev-themecolor:text1; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Google Rule Industry Examples New Retailer Rule New Relationship Your worst customer is your friend; you best customer is your partner Newegg.com lets manufacturers respond to customer comments that are critical of the product, and their EggXpert site lets customers help other customers. Listen to what your customers are saying about you.  Convert the critics to fans and the fans to influencers. New Architecture Join a network; be a platform Tesco and BestBuy released APIs for their product catalogs so third-parties could create new applications. Become a destination for information. New Publicness Life is public, so is business Zappos and WholeFoods founders are prolific tweeters/bloggers, sharing their opinions and connecting to customers.  It's not always pretty, but it's genuine. Be transparent.  Share both your successes and failures with your customers. New Society Elegant organization Wet Seal helps their customers assemble outfits and show them off to each other.  Barnes & Noble has a community site that includes a bookclub. Communities of your customers already exist, so help them organize better. New Economy Mass market is dead; long live the mass of niches lululemon found a niche for yoga inspired athletic wear.  Threadless uses crowd-sourcing to design short-runs of T-shirts. Serve small markets with niche products. New Business Reality Decide what business you're in When Lowes realized catering to women brought the men along, their sales increased. Customers want experiences to go with the products they buy. New Attitude Trust the people and listen In 2008 Starbucks launched MyStartbucksIdea to solicit ideas from their customers. Use social networks as additional data points for making better merchandising decisions. New Ethic Be honest and transparent; don't be evil Target is giving away reusable shopping bags for Earth Day.  Kohl's has outfitted 67 stores with solar arrays. Being green earns customers' respect and lowers costs too. New Speed Life is live H&M and Zara keep up with fashion trends. Be prepared to pounce on you customers' fickle interests. New Imperatives Encourage, enable and protect innovation 1-800-Flowers was the first do sales in Facebook and an early adopter of mobile commerce.  The Sears Personal Shopper mobile app finds products based on a photo. Give your staff permission to fail so innovation won't be stifled. Jeff will be a keynote speaker at Crosstalk, our upcoming annual user conference, so I'm looking forward to hearing more of his perspective on retail and the new economy.

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  • What’s New for Oracle Commerce? Executive QA with John Andrews, VP Product Management, Oracle Commerce

    - by Katrina Gosek
    Oracle Commerce was for the fifth time positioned as a leader by Gartner in the Magic Quadrant for E-Commerce. This inspired me to sit down with Oracle Commerce VP of Product Management, John Andrews to get his perspective on what continues to make Oracle a leader in the industry and what’s new for Oracle Commerce in 2013. Q: Why do you believe Oracle Commerce continues to be a leader in the industry? John: Oracle has a great acquisition strategy – it brings best-of-breed technologies into the product fold and then continues to grow and innovate them. This is particularly true with products unified into the Oracle Commerce brand. Oracle acquired ATG in late 2010 – and then Endeca in late 2011. This means that under the hood of Oracle Commerce you have market-leading technologies for cross-channel commerce and customer experience, both designed and developed in direct response to the unique challenges online businesses face. And we continue to innovate on capabilities core to what our customers need to be successful – contextual and personalized experience delivery, merchant-inspired tools, and architecture for performance and scalability. Q: It’s not a slow moving industry. What are you doing to keep the pace of innovation at Oracle Commerce? John: Oracle owes our customers the most innovative commerce capabilities. By unifying the core components of ATG and Endeca we are delivering on this promise. Oracle Commerce is continuing to innovate and redefine how commerce is done and in a way that drive business results and keeps customers coming back for experiences tailored just for them. Our January and May 2013 releases not only marked the seventh significant releases for the solution since the acquisitions of ATG and Endeca, we also continue to demonstrate rapid and significant progress on the unification of commerce and customer experience capabilities of the two commerce technologies. Q: Can you tell us what was notable about these latest releases under the Oracle Commerce umbrella? John: Specifically, our latest product innovations give businesses selling online the ability to get to market faster with more personalized commerce experiences in the following ways: Mobile: the latest Commerce Reference Application in this release offers a wider range of examples for online businesses to leverage for iOS development and specifically new iPad reference capabilities. This release marks the first release of the iOS Universal application that serves both the iPhone and iPad devices from a single download or binary. Business users can now drive page content management and layout of search results and category pages, as well as create additional storefront elements such as categories, facets / dimensions, and breadcrumbs through Experience Manager tools. Cross-Channel Commerce: key commerce platform capabilities have been added to support cross-channel commerce, including an expanded inventory model to maintain inventory for stores, pickup in stores and Web-based returns. Online businesses with in-store operations can now offer advanced shipping options on the web and make returns and exchange logic easily available on the web. Multi-Site Capabilities: significant enhancements to the Commerce Platform multi-site architecture that allows business users to quickly launch and manage multiple sites on the same cluster and share data, carts, and other components. First introduced in 2010, with this latest release business users can now partition or share customer profiles, control users’ site-based access, and manage personalization assets using site groups. Internationalization: continued language support and enhancements for business user tools as well and search and navigation. Guided Search now supports 35 total languages with 11 new languages (including Danish, Arabic, Norwegian, Serbian Cyrillic) added in this release. Commerce Platform tools now include localized support for 17 locales with 4 new languages (Danish, Portuguese (European), Finnish, and Thai). No development or customization is required in order for business users to use the applications in any of these supported languages. Business Tool Experience: valuable new Commerce Merchandising features include a new workflow for making emergency changes quickly and increased visibility into promotions rules and qualifications in preview mode. Oracle Commerce business tools continue to become more and more feature rich to provide intuitive, easy- to-use (yet powerful) capabilities to allow business users to manage content and the shopping experience. Commerce & Experience Unification: demonstrable unification of commerce and customer experience capabilities include – productized cartridges that provide supported integration between the Commerce Platform and Experience Management tools, cross-channel returns, Oracle Service Cloud integration, and integrated iPad application. The mission guiding our product development is to deliver differentiated, personalized user experiences across any device in a contextual manner – and to give the business the best tools to tune and optimize those user experiences to meet their business objectives. We also need to do this in a way that makes it operationally efficient for the business, keeping the overall total cost of ownership low – yet also allows the business to expand, whether it be to new business models, geographies or brands. To learn more about the latest Oracle Commerce releases and mission, visit the links below: • Hear more from John about the Oracle Commerce mission • Hear from Oracle Commerce customers • Documentation on the new releases • Listen to the Oracle ATG Commerce 10.2 Webcast • Listen to the Oracle Endeca Commerce 3.1.2 Webcast

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  • Big Data – Buzz Words: Importance of Relational Database in Big Data World – Day 9 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned what is HDFS. In this article we will take a quick look at the importance of the Relational Database in Big Data world. A Big Question? Here are a few questions I often received since the beginning of the Big Data Series - Does the relational database have no space in the story of the Big Data? Does relational database is no longer relevant as Big Data is evolving? Is relational database not capable to handle Big Data? Is it true that one no longer has to learn about relational data if Big Data is the final destination? Well, every single time when I hear that one person wants to learn about Big Data and is no longer interested in learning about relational database, I find it as a bit far stretched. I am not here to give ambiguous answers of It Depends. I am personally very clear that one who is aspiring to become Big Data Scientist or Big Data Expert they should learn about relational database. NoSQL Movement The reason for the NoSQL Movement in recent time was because of the two important advantages of the NoSQL databases. Performance Flexible Schema In personal experience I have found that when I use NoSQL I have found both of the above listed advantages when I use NoSQL database. There are instances when I found relational database too much restrictive when my data is unstructured as well as they have in the datatype which my Relational Database does not support. It is the same case when I have found that NoSQL solution performing much better than relational databases. I must say that I am a big fan of NoSQL solutions in the recent times but I have also seen occasions and situations where relational database is still perfect fit even though the database is growing increasingly as well have all the symptoms of the big data. Situations in Relational Database Outperforms Adhoc reporting is the one of the most common scenarios where NoSQL is does not have optimal solution. For example reporting queries often needs to aggregate based on the columns which are not indexed as well are built while the report is running, in this kind of scenario NoSQL databases (document database stores, distributed key value stores) database often does not perform well. In the case of the ad-hoc reporting I have often found it is much easier to work with relational databases. SQL is the most popular computer language of all the time. I have been using it for almost over 10 years and I feel that I will be using it for a long time in future. There are plenty of the tools, connectors and awareness of the SQL language in the industry. Pretty much every programming language has a written drivers for the SQL language and most of the developers have learned this language during their school/college time. In many cases, writing query based on SQL is much easier than writing queries in NoSQL supported languages. I believe this is the current situation but in the future this situation can reverse when No SQL query languages are equally popular. ACID (Atomicity Consistency Isolation Durability) – Not all the NoSQL solutions offers ACID compliant language. There are always situations (for example banking transactions, eCommerce shopping carts etc.) where if there is no ACID the operations can be invalid as well database integrity can be at risk. Even though the data volume indeed qualify as a Big Data there are always operations in the application which absolutely needs ACID compliance matured language. The Mixed Bag I have often heard argument that all the big social media sites now a days have moved away from Relational Database. Actually this is not entirely true. While researching about Big Data and Relational Database, I have found that many of the popular social media sites uses Big Data solutions along with Relational Database. Many are using relational databases to deliver the results to end user on the run time and many still uses a relational database as their major backbone. Here are a few examples: Facebook uses MySQL to display the timeline. (Reference Link) Twitter uses MySQL. (Reference Link) Tumblr uses Sharded MySQL (Reference Link) Wikipedia uses MySQL for data storage. (Reference Link) There are many for prominent organizations which are running large scale applications uses relational database along with various Big Data frameworks to satisfy their various business needs. Summary I believe that RDBMS is like a vanilla ice cream. Everybody loves it and everybody has it. NoSQL and other solutions are like chocolate ice cream or custom ice cream – there is a huge base which loves them and wants them but not every ice cream maker can make it just right  for everyone’s taste. No matter how fancy an ice cream store is there is always plain vanilla ice cream available there. Just like the same, there are always cases and situations in the Big Data’s story where traditional relational database is the part of the whole story. In the real world scenarios there will be always the case when there will be need of the relational database concepts and its ideology. It is extremely important to accept relational database as one of the key components of the Big Data instead of treating it as a substandard technology. Ray of Hope – NewSQL In this module we discussed that there are places where we need ACID compliance from our Big Data application and NoSQL will not support that out of box. There is a new termed coined for the application/tool which supports most of the properties of the traditional RDBMS and supports Big Data infrastructure – NewSQL. Tomorrow In tomorrow’s blog post we will discuss about NewSQL. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • BI&EPM in Focus June 2014

    - by Mike.Hallett(at)Oracle-BI&EPM
    Applications Webcast Centre – A Library of Discussion and Research for Best Practice: Achieving Reliable Planning, Budgeting and Forecasting Talent Analytics and Big Data – Is HR ready for the challenge Enterprise Data – The cost of non-quality Customers Josephine Niemiec from ADP talks about Oracle Hyperion Workforce Planning at Collaborate 2014 (link) Video Chris Nelms from Ameren talks about Oracle BI Spend and Procurement Analytics at Collaborate 2014 (link) Video Leggett & Platt Leverages Oracle Hyperion EPM and Demantra (link) Video Pella Corporation Accelerates Close Cycle by Cutting Time for Financial Consolidation from Three Days to Less Than One Day (link) Secretaría General de Administración de Justicia en España Enhances Citizen Services with Near-Real-Time Business Intelligence Gleaned from 500 Databases  (link) Bellco Credit Union Speeds Budget Development by 30%—Gains Insight into Specific Branch and Financial Product Profitability  (link)  Video QDQ media Speeds up Financial Reporting by 24x, Gains Business Agility, and Integrates Seamlessly into Corporate Accounting System  (link) Westfield Group Maximizes Shopping Mall Revenue, Shortens Year-End Financial Consolidation by 75%  (link)  IL&FS Transportation Networks Shortens Financial Consolidation and Reporting Cycle by Eight Days, Gains In-Depth Insight into Business Performance   (link) Angel Trains Optimizes Rail Operations for Purchasing, Sourcing, and Project Management to Meet Challenges of Evolving Rail Industry  (link) Enterprise Performance Management June 11, at Oracle Utrecht, NL: Morning session: Explore Planning and Budgeting in the Cloud (link) June 12, London: PureApps Presents: Best Practice Financial Consolidation and Reporting Workshop (link) July 3, Koln: Oracle Hyperion Business Analytics Roundtable (link) Blog: What's Your Tax Strategy? Automate the Operational Transfer Pricing Process (link) YouTube Video: Automate Tax Reporting with Oracle Hyperion Tax Provision (link) YouTube Video: Introducing Oracle Hyperion Planning’s Tablet Optimized Interface (link) OracleEPMWebcasts @ YouTube (link) Partner webcasts: Wednesday, 4 June, 5.00 GMT - Case Study:  Lessons Learned from Edgewater Ranzal's Internal Implementation of Oracle Planning & Budgeting Cloud Service (PBCS) - Learn more and register here! Thursday, 5 June, 4.00 GMT - Achieving Accountable Care Using Oracle Technology - Learn more and register here! Tuesday, 17 June, 4.00 GMT - Optimizing Performance for Oracle EPM Systems - Learn more and register here! Oracle University Blog: The Coolest Features Available with Oracle Hyperion 11.1.2.3 – Training from OU to help you to best use them (link) Support: Proactive Support: EPM Hyperion Planning 11.1.2.3.500 Using RMI Service [Blog] Proactive Support: Planning and Budgeting Cloud Service Videos (link) Planning and Budgeting Cloud Service (PBCS) 11.1.2.3.410 Patch Bundle [Doc ID 1670981.1] Hyperion Analytic Provider Services 11.1.2.2.106 Patch Set Update [Doc ID 1667350.1] Hyperion Essbase 11.1.2.2.106 Patch Set Update [Doc ID 1667346.1] Hyperion Essbase Administration Services 11.1.2.2.106 Patch Set Update [Doc ID 1667348.1] Hyperion Essbase Studio 11.1.2.2.106 Patch Set Update [Doc ID 1667329.1] Hyperion Smart View 11.1.2.5.210 Patch Set Update [Doc ID 1669427.1] Using HPCM, HSF or DRM Communities (link) Business Intelligence June 12, Birmingham, UK: Oracle Big Data at Work - Use Cases and Architecture (link) June 17, London: Oracle at Cloud & Big Data World Forums (link) June 17, Partner Webcast: Transform your Planning Capabilities with Peloton's CloudAccelerator for Oracle PBCS (link) June 19, London: Oracle at the Whitehall Media Big Data Analytics Conference and Exhibition (link) June 19, London: Partner Event - Agile BI Conference by Peak Indicators [link] June 25, Munich: Oracle Special Day auf der TDWI 2014 Konferenz (link) July 15, London: Oracle Endeca Information Discovery Workshop (link) July 16, London: BI Applications Workshop – Financial Analytics & Procurement Analytics (link) July 17, London: BI Applications Workshop – HR Analytics (link) Milan, Italy: L’Osservatorio Big Data Analytics & Business Intelligence with Politecnico di Milano (link) OBIA 11.1.1.8.1 - Now Available [Blog] What’s New in OBIA 11.1.1.8.1 [Blog] BI Blog: A closer look at Oracle BI Applications 11.1.1.8.1 release (link) Press Release: BI Applications Deliver Greater Insight into Talent and Procurement (link) Support Blog: OBIA 11.1.1.8.1 Upgrade Guide & Documentation (link) YouTube Video: Glenn Hoormann of Ludus talks to us about Oracle Business Intelligence and ERP at Collaborate 2014 (Link) YouTube Video: Performance Architects talks about key BI and Mobile trends, including Endeca at Collaborate 2014 (link) Big Data Blog: 3 Keys for Using Big Data Effectively for Enhanced Customer Experience (link) Big Data Lite Demo VM 3.0 Now Available on OTN BI Blog: Data Relationship Governance - Workflow in a Bottle (link) MDM Blog: Register for Product Data Management Weekly Cloudcasts (link) MDM Blog: Improve your Customer Experience with High Quality Information (link) MDM Blog: Big Data Challenges & Considerations (link) Oracle University: Oracle BI Applications 11g: Implementation using ODI (link) Proactive Support: Monthly Index [Blog] My Oracle Support: Partner Accreditation for Business Analytics Support [Blog] OBIEE 11g Test-to-Production (T2P) / Clone Procedures Guide [Blog] Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Goodby jQuery Templates, Hello JsRender

    - by SGWellens
    A funny thing happened on my way to the jQuery website, I blinked and a feature was dropped: jQuery Templates have been discontinued. The new pretender to the throne is JsRender. jQuery Templates looked pretty useful when they first came out. Several articles were written about them but I stayed away because being on the bleeding edge of technology is not a productive place to be. I wanted to wait until it stabilized…in retrospect, it was a serendipitous decision. This time however, I threw all caution to the wind and took a close look at JSRender. Why? Maybe I'm having a midlife crisis; I'll go motorcycle shopping tomorrow. Caveat, here is a message from the site: Warning: JsRender is not yet Beta, and there may be frequent changes to APIs and features in the coming period. Fair enough, we've been warned. The first thing we need is some data to render. Below is some JSON formatted data. Typically this will come from an asynchronous call to a web service. For simplicity, I hard coded a variable:     var Golfers = [         { ID: "1", "Name": "Bobby Jones", "Birthday": "1902-03-17" },         { ID: "2", "Name": "Sam Snead", "Birthday": "1912-05-27" },         { ID: "3", "Name": "Tiger Woods", "Birthday": "1975-12-30" }         ]; We also need some templates, I created two. Note: The script blocks have the id property set. They are needed so JsRender can locate them.     <script id="GolferTemplate1" type="text/html">         {{=ID}}: <b>{{=Name}}</b> <i>{{=Birthday}}</i> <br />     </script>       <script id="GolferTemplate2" type="text/html">         <tr>             <td>{{=ID}}</td>             <td><b>{{=Name}}</b></td>             <td><i>{{=Birthday}}</i> </td>         </tr>     </script> Including the correct JavaScript files is trivial:     <script src="Scripts/jquery-1.7.js" type="text/javascript"></script>     <script src="Scripts/jsrender.js" type="text/javascript"></script> Of course we need some place to render the output:     <div id="GolferDiv"></div><br />     <table id="GolferTable"></table> The code is also trivial:     function Test()     {         $("#GolferDiv").html($("#GolferTemplate1").render(Golfers));         $("#GolferTable").html($("#GolferTemplate2").render(Golfers));           // you can inspect the rendered html if there are poblems.         // var html = $("#GolferTemplate2").render(Golfers);     } And here's what it looks like with some random CSS formatting that I had laying around.    Not bad, I hope JsRender lasts longer than jQuery Templates. One final warning, a lot of jQuery code is ugly, butt-ugly. If you do look inside the jQuery files, you may want to cover your keyboard with some plastic in case you get vertigo and blow chunks. I hope someone finds this useful. Steve Wellens CodeProject

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  • Visualising data a different way with Pivot collections

    - by Rob Farley
    Roger’s been doing a great job extending PivotViewer recently, and you can find the list of LobsterPot pivots at http://pivot.lobsterpot.com.au Many months back, the TED Talk that Gary Flake did about Pivot caught my imagination, and I did some research into it. At the time, most of what we did with Pivot was geared towards what we could do for clients, including making Pivot collections based on students at a school, and using it to browse PDF invoices by their various properties. We had actual commercial work based on Pivot collections back then, and it was all kinds of fun. Later, we made some collections for events that were happening, and even got featured in the TechEd Australia keynote. But I’m getting ahead of myself... let me explain the concept. A Pivot collection is an XML file (with .cxml extension) which lists Items, each linking to an image that’s stored in a Deep Zoom format (this means that it contains tiles like Bing Maps, so that the browser can request only the ones of interest according to the zoom level). This collection can be shown in a Silverlight application that uses the PivotViewer control, or in the Pivot Browser that’s available from getpivot.com. Filtering and sorting the items according to their facets (attributes, such as size, age, category, etc), the PivotViewer rearranges the way that these are shown in a very dynamic way. To quote Gary Flake, this lets us “see patterns which are otherwise hidden”. This browsing mechanism is very suited to a number of different methods, because it’s just that – browsing. It’s not searching, it’s more akin to window-shopping than doing an internet search. When we decided to put something together for the conferences such as TechEd Australia 2010 and the PASS Summit 2010, we did some screen-scraping to provide a different view of data that was already available online. Nick Hodge and Michael Kordahi from Microsoft liked the idea a lot, and after a bit of tweaking, we produced one that Michael used in the TechEd Australia keynote to show the variety of talks on offer. It’s interesting to see a pattern in this data: The Office track has the most sessions, but if the Interactive Sessions and Instructor-Led Labs are removed, it drops down to only the sixth most popular track, with Cloud Computing taking over. This is something which just isn’t obvious when you look an ordinary search tool. You get a much better feel for the data when moving around it like this. The more observant amongst you will have noticed some difference in the collection that Michael is demonstrating in the picture above with the screenshots I’ve shown. That’s because it’s been extended some more. At the SQLBits conference in the UK this year, I had some interesting discussions with the guys from Xpert360, particularly Phil Carter, who I’d met in 2009 at an earlier SQLBits conference. They had got around to producing a Pivot collection based on the SQLBits data, which we had been planning to do but ran out of time. We discussed some of ways that Pivot could be used, including the ways that my old friend Howard Dierking had extended it for the MSDN Magazine. I’m not suggesting I influenced Xpert360 at all, but they certainly inspired us with some of their posts on the matter So with LobsterPot guys David Gardiner and Roger Noble both having dabbled in Pivot collections (and Dave doing some for clients), I set Roger to work on extending it some more. He’s used various events and so on to be able to make an environment that allows us to do quick deployment of new collections, as well as showing the data in a grid view which behaves as if it were simply a third view of the data (the other two being the array of images and the ‘histogram’ view). I see PivotViewer as being a significant step in data visualisation – so much so that I feature it when I deliver talks on Spatial Data Visualisation methods. Any time when there is information that can be conveyed through an image, you have to ask yourself how best to show that image, and whether that image is the focal point. For Spatial data, the image is most often a map, and the map becomes the central mode for navigation. I show Pivot with postcode areas, since I can browse the postcodes based on their data, and many of the images are recognisable (to locals of South Australia). Naturally, the images could link through to the map itself, and so on, but generally people think of Spatial data in terms of navigating a map, which doesn’t always gel with the information you’re trying to extract. Roger’s even looking into ways to hook PivotViewer into the Bing Maps API, in a similar way to the Deep Earth project, displaying different levels of map detail according to how ‘zoomed in’ the images are. Some of the work that Dave did with one of the schools was generating the Deep Zoom tiles “on the fly”, based on images stored in a database, and Roger has produced a collection which uses images from flickr, that lets you move from one search term to another. Pulling the images down from flickr.com isn’t particularly ideal from a performance aspect, and flickr doesn’t store images in a small-enough format to really lend itself to this use, but you might agree that it’s an interesting concept which compares nicely to using Maps. I’m looking forward to future versions of the PivotViewer control, and hope they provide many more events that can be used, and even more hooks into it. Naturally, LobsterPot could help provide your business with a PivotViewer experience, but you can probably do a lot of it yourself too. There’s a thorough guide at getpivot.com, which is how we got into it. For some examples of what we’ve done, have a look at http://pivot.lobsterpot.com.au. I’d like to see PivotViewer really catch on a data visualisation tool.

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  • Preview and Purchase Ebooks with Kindle for PC

    - by Matthew Guay
    Want to look over a new book, or buy it immediately in ebook format?  Here’s how you can preview and purchase most new books from your PC the easy way. Most new books, including almost all New York Times Bestsellers, are available in ebook format from Amazon’s Kindle store.  The Kindle store also includes numerous free ebooks, including out-of-print classics and a surprising amount of recent books.  With the free Kindle for PC reader, you can read any of these ebooks without having to purchase a Kindle device. Preview Ebooks Before you Purchase Sometimes, it can be hard to know if you want to purchase a new book without reading some of it first.  With Kindle for PC, however, you can download a sample of any ebook available for free.  The sample usually includes the table of contents, forward or introduction, and often part or all of the first chapter. To get an ebook sample, find the book you want in the Kindle store (link below). Now, under the Try it free box, select the correct computer or device to send the sample to, and click Send Sample now. Amazon will thank you for your order, even though this is only a free preview.  Click the Go to Kindle for PC button to open Kindle and read your ebook preview.   Or, if Kindle is already running, press the Refresh button in the top right corner to check for new ebooks and previews. Kindle will synchronize and download the previews you selected. The most recently downloaded items show up on the top left.  All sample books have a red “Sample” bar on the bottom of their cover, and they also include links to Buy or view more info about it on it’s cover.  Double-click your sample to start reading it. Your ebook sample will usually open at the introduction or beginning of the first chapter, but you can also view the index, cover, and more. When you reach the end of the sample book, you can click a link to buy the book or view more details about it.  Strangely, both of these links currently take you to the ebook’s page on Amazon.com, but perhaps in the future the Buy link will directly let you purchase the book. Or, you can also click Buy Now on a sample book directly from your Kindle library. If you clicked one of these links, you will be returned to the ebook’s page on Amazon.  Choose the PC or Kindle you want the book delivered to, and this time, select Buy Now with 1-Click. Add your payment info if you’re not already setup for 1-Click Shopping, and then you’ll be shown the same Thank you page as before.  Refresh Kindle for PC, and your new ebook will automatically download.  Strangely, the sample ebook is not automatically removed, so you can right-click on the sample and select Delete this Book.  Additionally, your last-read page in the sample is not synced to the purchased book, so you may have to find your place again. Now, enjoy your full ebook! Download Free Books for Kindle The Kindle Store has an amazing amount of free ebooks.  Some free books may only be free for a limited time as a promotion, while others, such as old classics, may always be free.  Either which way, once you download it, you can keep it forever. When you find a free ebook you want, select the Kindle or PC you want to download it to and click “Buy now with 1-Click”.  Notice that this book shows it’s price is $0.00, but the button still says Buy now.  Rest assured, if the book’s price show up as $0.00, you will not be charged anything for downloading it. Your ebook will download as usual after your next refresh.  Note that you can still download the sample first if you want, but since the book is free, just download the whole thing and delete it if you don’t want it. Redownload your Purchased or Free Books If you install Kindle on a new PC or delete a book from your library, you can always re-download it from your Amazon account.  Browse to the Manage your Kindle page on Amazon (link below) sign in with your Amazon account, and scroll down to the list of your purchased content. Select the book you wish to download, then choose the Kindle or PC you want to download it to and press Go. Note: There is a “Delete this title” button right below this.  If you press the Delete button, you will not ever be able to re-download it. Or, you can download the book directly from the Archived Items tab in Kindle on your other PC. And, if you have your Kindle content on multiple computers, your reading will be synced via Whispersync.  You can start reading on your desktop, and then resume where you left off from your laptop. Conclusion With these tips and tricks, it is much easier to preview and purchase new books, find and download free ebooks, and re-download any you’ve deleted from your PC.  Have fun filling up your digital library! Links Manage your Kindle account Similar Articles Productive Geek Tips Read Mobi eBooks on Kindle for PCRead Kindle Books On Your Computer with Kindle for PCHow to See Where a TinyUrl Is Really Linking ToEdit Microsoft Word 2007 Documents in Print PreviewWhy Can’t I Turn the Details/Preview Panes On or Off in Windows Vista Explorer? TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Whoa ! Use Printflush to Solve Printing Problems Icelandic Volcano Webcams Open Multiple Links At One Go NachoFoto Searches Images in Real-time Office 2010 Product Guides

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  • Back Up to Tape the Way You Shop For Groceries

    - by rickramsey
    Imagine if this was how you shopped for groceries: From the end of the aisle sprint to the point where you reach the ketchup. Pull a bottle from the shelf and yell at the top of your lungs, “Got it!” Sprint back to the end of the aisle. Start again and sprint down the same aisle to the mustard, pull a bottle from the shelf and again yell for the whole store to hear, “Got it!” Sprint back to the end of the aisle. Repeat this procedure for every item you need in the aisle. Proceed to the next aisle and follow the same steps for the list of items you need from that aisle. Sounds ridiculous, doesn’t it? Not only is it horribly inefficient, it’s exhausting and can lead to wear out failures on your grocery cart, or worse, yourself. This is essentially how NetApp and some other applications write NDMP backups to tape. In the analogy, the ketchup and mustard are the files to be written, yelling “Got it!” is the equivalent of a sync mark at the end of a file, and the sprint back to the end of an aisle is the process most commonly called a “backhitch” where the drive has to back up on a tape to start writing again. Writing to tape in this way results in very slow tape drive performance and imposes unnecessary wear on the tape drive and the media, especially when writing small files. The good news is not all tape drives behave this way when writing small files. Unlike midrange LTO drives, Oracle’s StorageTek T10000D tape drive is designed to handle this scenario efficiently. The difference between the two drive types is that the T10000D drive gives you the ability to write files in a NetApp NDMP backup environment the way you would normally shop for groceries. With grocery shopping, you essentially stream through aisles picking up items as you go, and then after checking out, yell, “Got it!”, though you might do that last step silently. With the T10000D, it has a feature called the Tape Application Accelerator, which prevents the drive from having to stop after each file is written to notify NetApp or another application that the write was successful. When enabled in the T10000D tape drive, Tape Application Accelerator causes the tape drive to respond to tape mark and file sync commands differently than when disabled: A tape mark received by the tape drive is treated as a buffered tape mark. A file sync received by the tape drive is treated as a no op command. Since buffered tape marks and no op commands do not cause the tape drive to empty the contents of its buffer to tape and backhitch, the data is written to tape in significantly less time. Oracle has emulated NetApp environments with a number of different file sizes and found the following when comparing the T10000D with the Tape Application Accelerator enabled versus LTO6 tape drives. Notice how the T10000D is not only monumentally faster, but also remarkably consistent? In addition, the writing of the 50 GB of files is done without a single backhitch. The LTO6 drive, meanwhile, will perform as many as 3,800 backhitches! At the end of writing the entire set of files, the T10000D tape drive reports back to the application, in this case NetApp, that the write was successful via a tape mark. So if the Tape Application Accelerator dramatically improves performance and reliability, why wouldn’t you always have it enabled? The reason is because tape drive buffers are meant to be just temporary data repositories so in the event of a power loss, there could be data loss in certain environments for the files that resided in the buffer. Fortunately, we do have best practices depending on your environment to avoid this from happening. I highly recommend reading Maximizing Tape Performance with StorageTek T10000 Tape Drives (pdf) to decide which best practice is right for you. The white paper also digs deeper into the benefits of the Tape Application Accelerator. The white paper is free, and after downloading it you can decide for yourself whether you want to yell “Got it!” out loud or just silently to yourself. Customer Advisory Panel One final link: Oracle has started up a Customer Advisory Panel program to collect feedback from customers on their current experiences with Oracle products, as well as desires for future product development. If you would like to participate in the program, go to this link at oracle.com. photo taken on Idaho's Sacajewea Historic Biway by Rick Ramsey - Brian Zents Follow OTN on Blog | Facebook | Twitter | YouTube

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  • PASS Summit 2010 Recap

    - by AjarnMark
    Last week I attended my eighth PASS Summit in nine years, and every year it is a fantastic event!  I was fortunate my first year to have a contact (Bill Graziano (blog | Twitter) from SQLTeam) that I was expecting to meet, and who got me started on a good track of making new contacts.  Each year I have made a few more, and renewed friendships from years past.  Many of the attendees agree that the pure networking opportunities are one of the best benefits of attending the Summit.  And there’s a lot of great technical stuff, too, some of the things that stick out for me this year include… Pre-Con Monday: PowerShell with Allen White (blog | Twitter).  This was the first time that I attended a pre-con.  For those not familiar with the concept, the regular sessions for the conference are 75-90 minutes long.  For an extra fee, you can attend a full-day session on a single topic during a pre- or post-conference training day.  I had been meaning for several months to dive in and learn PowerShell, but just never seemed to find (or make) the time for it, so when I saw this was one of the all-day sessions, and I was planning to be there on Monday anyway, I decided to go for it.  And it was well worth it!  I definitely came out of there with a good foundation to build my own PowerShell scripts, plus several sample scripts that he showed which already cover the first four or five things I was planning to do with PowerShell anyway.  This looks like the right tool for me to build an automated version of our software deployment process, which right now contains many repeated steps.  Thanks Allen! Service Broker with Denny Cherry (blog | Twitter).  I remembered reading Denny’s blog post on Using Service Broker instead of Replication, and ever since then I have been thinking about using this to populate a new reporting-focused Data Repository that we will be building in the near future.  When I saw he was doing this session, I thought it would be great to get more information and be able to ask the author questions.  When I brought this idea back to my boss, he really liked it, as we had previously been discussing doing nightly data loads, with an option to manually trigger a mid-day load if up-to-the-minute data was needed for something.  If we go the Service Broker route, we can keep the Repository current in near real-time.  Hooray! DBA Mythbusters with Paul Randal (blog | Twitter).  Even though I read every one of the posts in Paul’s blog series of the same name, I had to go see the legend in person.  It was great, and I still learned something new! How to Conduct Effective Meetings with Joe Webb (blog | Twitter).  I always like to sit in on a session that Joe does.  I met Joe several years ago when both he and Bill Graziano were on the PASS Board of Directors together, and we have kept in touch.  Joe is very well-spoken and has great experience with both SQL Server and business.  And we could certainly use some pointers at my work (probably yours, too) on making our meetings more effective and to run on-time.  Of course, now that I’m the Chapter Leader for the Professional Development virtual chapter, I also had to sit in on this ProfDev session and recruit Joe to do a presentation or two for the chapter next year. Query Optimization with David DeWitt.  Anyone who has seen Dr. David DeWitt present the 3rd keynote at a PASS Summit over the last three years knows what a great time it is to sit and listen to him make some really complicated and advanced topic easy to understand (although it still makes your head hurt).  It still amazes me that the simple two-table join query from pubs that he used in his example can possibly have 22 million possible physical query plans.  Ouch! Exhibit Hall:  This year I spent more serious time in the exhibit hall than any year past.  I have talked my boss into making a significant (for us) investment in monitoring tools next year, and this was a great opportunity to talk with all the big-hitters.  Readers of mine may recall that I fell in love with the SQL Sentry Power Suite several months ago and wrote a blog entry about it just from the trial version.  Well as things turned out, short-term budget priorities shifted, and we weren’t able to make the purchase then.  I have it in the budget for next year, but since I was going to the Summit, my boss wanted me to look at the other options to see if this was really the one that we wanted.  I spent a couple of hours talking with representatives from Red-Gate, Idera, Confio, and Quest about their offerings, and giving them each the same 3 scenarios that I wanted to be able to accomplish based on the questions and issues that arise in our company.  It was interesting to discover the different approaches or “world view” that each vendor takes to the subject of performance monitoring and troubleshooting.  I may write a separate article that goes into this in more depth, but the product that best aligned with our point of view, and met the current needs we have is still the SQL Sentry Power Suite.  I’m not saying that the others are bad or wrong or anything like that, just that the way they tackled the issue did not align as well with our particular needs as does SQL Sentry’s product.  And that was something I learned too, when you go shopping for these products, you really need to know what you want to get from them.  It’s best if you have a few example scenarios from work that you can use to test out how well each tool fits your particular needs. Overall, another GREAT event.  I can’t wait to get the DVDs so I can sit in on a bunch of other sessions that I couldn’t get to because I was in one of the ones above.  And I can hardly wait until next year!

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  • Oracle Fusion Applications User Experience Design Patterns: Feeling the Love after Launch

    - by mvaughan
    By Misha Vaughan, Oracle Applications User ExperienceIn the first video by the Oracle Applications User Experience team on the Oracle Partner Network, Vice President Jeremy Ashley said that Oracle is looking to expand the ecosystem of support for Oracle’s applications customers as they begin to assess their investment and adoption of Oracle Fusion Applications. Oracle has made a massive investment to maintain the benefits of the Fusion Applications User Experience. This summer, the Applications User Experience team released the Oracle Fusion Applications user experience design patterns.Design patterns help create consistent experiences across devices.The launch has been very well received:Angelo Santagata, Senior Principal Technologist and Fusion Middleware evangelist for Oracle,  wrote this to the system integrator community: “The web site is the result of many years of Oracle R&D into user interface design for Fusion Applications and features a really cool web app which allows you to visualise the UI components in action.”  Grant Ronald, Director of Product Management, Application Development Framework (ADF) said: “It’s a science I don't understand, but now I don't have to ... Now you can learn from the UX experience of Fusion Applications.”Frank Nimphius, Senior Principal Product Manager, Oracle (ADF) wrote about the launch of the design patterns for the ADF Code Corner, and Jürgen Kress, Senior Manager EMEA Alliances & Channels for Fusion MiddleWare and Service Oriented Architecture, (SOA), shared the news with his Partner Community. Oracle Twitter followers also helped spread the message about the design patterns launch: ?@bex – Brian Huff, founder and Chief Software Architect for Bezzotech, and Oracle ACE Director:“Nifty! The Oracle Fusion UX team just released new ADF design patterns.”@maiko_rocha, Maiko Rocha, Oracle Consulting Solutions Architect and Oracle FMW engineer: “Haven't seen any other vendor offer such comprehensive UX Design Patterns catalog for free!”@zirous_chad, Chad Thompson, Senior Solutions Architect for Zirous, Inc. and ADF Developer:Wow - @ultan and company did a great job with the Fusion UX PatternsWhat is a user experience design pattern?A user experience design pattern is a re-usable, usability tested functional blueprint for a particular user experience.  Some examples are guided processes, shopping carts, and search and search results.  Ultan O’Broin discusses the top design patterns every developer should know.The patterns that were just released are based on thousands of hours of end-user field studies, state-of-the-art user interface assessments, and usability testing.  To be clear, these are functional design patterns, not technical design patterns that developers may be used to working with.  Because we know there is a gap, we are putting together some training that will help close that gap.Who should care?This is an offering targeted primarily at Application Development Framework (ADF) developers. If you are faced with the following questions regarding Fusion Applications, you will want to know and learn more:•    How do I build something that looks like Fusion Applications?•    How do I build a next-generation application?•    How do I extend a Fusion Application and maintain the user experience?•    I don’t want to re-invent the wheel on the user interface, so where do I start?•    I need to build something that will eventually co-exist with Fusion Applications. How do I do that?These questions are relevant to partners with an ADF competency, individual practitioners, or small consultancies with an ADF specialization, and customers who are trying to shift their IT staff over to supporting Fusion Applications.Where you can find out more?OnlineOur Fusion User Experience design patterns maven is Ultan O’Broin. The Oracle Partner Network is helping our team bring this first e-seminar to you in order to go into a more detail on what this means and how to take advantage of it:? Webinar: Build a Better User Experience with Oracle: Oracle Fusion Applications Functional Design PatternsSept 20, 2012 , 10:30am-11:30am PacificDial-In:  1. 877-664-9137 / Passcode 102546?International:  706-634-9619  http://www.intercall.com/national/oracleuniversity/gdnam.htmlAccess the Live Event Or Via Webconference Access http://ouweb.webex.com  ?and enter this session number: 598036234At a Usergroup eventThe Fusion User Experience Advocates (FXA) are also going to be getting some deep-dive training on this content and can share it with local user groups.At OpenWorld Ultan O’Broin               Chris MuirIf you will be at OpenWorld this year, our own Ultan O’Broin will be visiting the ADF demopod to say hello, thanks to Shay Shmeltzer, Senior Group Manager for ADF outbound communication and at the OTN lounge: Monday 10-10:45, Tuesday 2:15-2:45, Wednesday 2:15-3:30 ?  Oracle JDeveloper and Oracle ADF,  Moscone South, Right - S-207? “ADF Meet and Greett”, OTN Lounge, Wednesday 4:30 And I cannot talk about OpenWorld and ADF without mentioning Chris Muir’s ADF EMG event: the Year After the Year Of the ADF Developer – Sunday, Sept 30 of OpenWorld. Chris has played host to Ultan and the Applications user experience message for his online community and is now a seasoned UX expert.Expect to see additional announcements about expanded and training on similar topics in the future.

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  • User is trying to leave! Set at-least confirm alert on browser(tab) close event!!

    - by kaushalparik27
    This is something that might be annoying or irritating for end user. Obviously, It's impossible to prevent end user from closing the/any browser. Just think of this if it becomes possible!!!. That will be a horrible web world where everytime you will be attacked by sites and they will not allow to close your browser until you confirm your shopping cart and do the payment. LOL:) You need to open the task manager and might have to kill the running browser exe processes.Anyways; Jokes apart, but I have one situation where I need to alert/confirm from the user in any anyway when they try to close the browser or change the url. Think of this: You are creating a single page intranet asp.net application where your employee can enter/select their TDS/Investment Declarations and you wish to at-least ALERT/CONFIRM them if they are attempting to:[1] Close the Browser[2] Close the Browser Tab[3] Attempt to go some other site by Changing the urlwithout completing/freezing their declaration.So, Finally requirement is clear. I need to alert/confirm the user what he is going to do on above bulleted events. I am going to use window.onbeforeunload event to set the javascript confirm alert box to appear.    <script language="JavaScript" type="text/javascript">        window.onbeforeunload = confirmExit;        function confirmExit() {            return "You are about to exit the system before freezing your declaration! If you leave now and never return to freeze your declaration; then they will not go into effect and you may lose tax deduction, Are you sure you want to leave now?";        }    </script>See! you are halfway done!. So, every time browser unloads the page, above confirm alert causes to appear on front of user like below:By saying here "every time browser unloads the page"; I mean to say that whenever page loads or postback happens the browser onbeforeunload event will be executed. So, event a button submit or a link submit which causes page to postback would tend to execute the browser onbeforeunload event to fire!So, now the hurdle is how can we prevent the alert "Not to show when page is being postback" via any button/link submit? Answer is JQuery :)Idea is, you just need to set the script reference src to jQuery library and Set the window.onbeforeunload event to null when any input/link causes a page to postback.Below will be the complete code:<head runat="server">    <title></title>    <script src="jquery.min.js" type="text/javascript"></script>    <script language="JavaScript" type="text/javascript">        window.onbeforeunload = confirmExit;        function confirmExit() {            return "You are about to exit the system before freezing your declaration! If you leave now and never return to freeze your declaration; then they will not go into effect and you may lose tax deduction, Are you sure you want to leave now?";        }        $(function() {            $("a").click(function() {                window.onbeforeunload = null;            });            $("input").click(function() {                window.onbeforeunload = null;            });        });    </script></head><body>    <form id="form1" runat="server">    <div></div>    </form></body></html>So, By this post I have tried to set the confirm alert if user try to close the browser/tab or try leave the site by changing the url. I have attached a working example with this post here. I hope someone might find it helpful.

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  • Stir Trek: Iron Man Edition Recap and Photos

    - by Brian Jackett
    If you’ve noticed my blogging activity has reduced in frequency and technical content lately it’s primarily due to all of the conferences I’ve been attending, speaking at, or planning in the past few months.  This past Friday myself and six other dedicated individuals put on Stir Trek: Iron Man Edition as the culmination of a few months of hard work.  For those unfamiliar, Stir Trek is a web developer conference that was founded last year as an event to showcase content from Microsoft’s MIX conference and end the day with a private showing of the then just-released Star Trek movie.  This year’s conference expanded from 2 to 4 content tracks and upped the number of tickets from 350 to 600.  Even more amazing was the fact that we had 592 people show up day of the event for the lowest drop-off percentage of any conference I’ve been to before.   Nerd Dinner and Swag Bags     The night before Stir Trek: Iron Man Edition we hosted a nerd dinner at the Polaris Shopping mall food court with about 30 in attendance.  Nerd dinners are a great time to meet others passionate about technology and socialize before the whirlwind of the conference hits.  After the nerd dinner 20+ volunteers headed to the conference location and helped us stuff swag bags.  This in and of itself was a monumental task of putting together 600 swag bags with numerous leaflets, sponsor items, and t-shirts.  A big thanks goes out to all who assisted us that night so that we could finish in just under 2 hours instead of taking all night.  My sleep schedule also thanks you. Morning of Stir Trek     After getting a decent amount of sleep I arrived at Marcus Crosswoods theater at 6am to begin setting up for the day.  Myself and Jody Morgan were in charge of registration so we got tables set up, laid out swag bags, and organized our volunteer crew to assist with checking-in attendees.  Despite having 600+ people registration went fairly smoothly and got the day off to a great start.  I especially appreciated the 3+ cups of coffee from Crimson Cup, a local coffee shop.  For any of you that know me you’ll know that I rarely drink coffee except a few times a year when I really need the energy, so that says a lot about how good their coffee is.   Conference Starts     Once registration was completed the day kicked off with Molly Holzschlag keynoting.  Unfortunately Molly suffered from an ear infection and wasn’t able to fly so she had a virtual keynote and a session later in the day.  I was working behind the scenes on various tasks so I was only able to drop in very briefly on the keynote and rest of the morning sessions.  Throughout the day I tried to grab at least 1 or 2 pics of each presenter.  See my album below for the full set of pics.      For lunch we ordered around 150 pizzas from Mellow Mushroom, a local pizza place (notice the theme of supporting local businesses.)  Early on we were concerned about Mellow Mushroom being able to supply that many pizzas and get them delivered (still hot) to the theater, but they did an excellent job day of the event.  I wish I had gotten some pictures of the old school VW van they delivered the pizza in, but I was just a bit busy running around trying to get theaters ready for lunch.  We had attendees from last year who specifically requested that we have Mellow Mushroom supply lunch this year and I’m glad everything worked out being able to use them again.     During the afternoon I was able to attend a few sessions and hear some great content from various speakers.  It was also nice to just sit down and get off my feet for a bit.  After the last sessions the day concluded with a raffle.  There were a few logistical and technical issues that hampered our ability to smoothly conduct the raffle.  To those of you that agree the raffle wasn’t the smoothest experience I would like to say that the Stir Trek planning committee has already begun meeting to discuss ways of improving the conference for next year.  We are also accepting feedback (both positive and negative) at the following link: click here.  If you don’t wish to use the Joind In site you can also email me directly and I’ll be sure to pass along the feedback.   Iron Man 2 Movie     Last but not least, what Stir Trek event would be complete without the feature movie.  This year’s movie was Iron Man 2.  The theater had some really cool props and promotions (see pic below) for the movie.  I really enjoyed Iron Man 2, but I would recommend brushing up on the Iron Man comics and Marvel’s plans for future movies to understand some of the plot elements that come up.  Also make sure you stay through to the end of the movie credits to see a sneak peak of something special, that’s all I’ll say. Conclusion     Again a big thanks goes out to all of the speakers, sponsors, attendees, movie theater staff, volunteers, and everyone else involved in making this event great.  Also big thanks to my fellow Stir Trek planning committee members: Jeff Blankenburg, Matt Casto, Carey Payette, Jody Morgan, Rick Kierner, and Sarah Dutkiewitcz.  I am grateful for everything I learned while helping plan this event and look forward to being involved again next year.  For those interested we are currently targeting Thor as our movie theme for 2011 and then The Avengers for 2012.  These are tentative based on release dates that could shift as we get closer, but for now look solid.   Photos Pics on Facebook (includes tagging)     Stir Trek: Iron Man Edition photos on Facebook Pics on Live site (higher res)      View Full Album         -Frog Out

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  • Oracle ATG Web Commerce 10 Implementation Developer Boot Camp - Reading (UK) - October 1-12, 2012

    - by Richard Lefebvre
    REGISTER NOW: Oracle ATG Web Commerce 10 Implementation Developer Boot Camp Reading, UK, October 1-12, 2012! OPN invites you to join us for a 10-day implementation bootcamp on Oracle ATG Web Commerce in Reading, UK from October 1-12, 2012.This 10-day boot camp is designed to provide partners with hands-on experience and technical training to successfully build and deploy Oracle ATG Web Commerce 10 Applications. This particular boot camp is focused on helping partners develop the essential skills needed to implement every aspect of an ATG Commerce Application from scratch, (not CRS-based), with a specific goal of enabling experienced Java/J2EE developers with a path towards becoming functional, effective, and contributing members of an ATG implementation team. Built for both new and experienced ATG developers alike, the collaborative nature of this program and its exercises, have proven to be highly effective and extremely valuable in learning the best practices for implementing ATG solutions. Though not required, this bootcamp provides a structured path to earning a Certified Oracle ATG Web Commerce 10 Specialization! What Is Covered: This boot camp is for Application Developers and Software Architects wanting to gain valuable insight into ATG application development best practices, as well as relevant and applicable implementation experience on projects modeled after four of the most common types of applications built on the ATG platform. The following learning objectives are all critical, and are of equal priority in enabling this role to succeed. This learning boot camp will help with: Building a basic functional transaction-ready ATG Web Commerce 10 Application. Utilizing ATG’s platform features such as scenarios, slots, targeters, user profiles and segments, to create a personalized user experience. Building Nucleus components to support and/or extend application functionality. Understanding the intricacies of ATG order checkout and fulfillment. Specifying, designing and implementing new commerce features in ATG 10. Building a functional commerce application modeled after four of the most common types of applications built on the ATG platform, within an agile-based project team environment and under simulated real-world project conditions. Duration: The Oracle ATG Web Commerce 10 Implementation Developer Boot Camp is an instructor-led workshop spanning 10 days. Audience: Application Developers Software Architects Prerequisite Training and Environment Requirements: Programming and Markup Experience with Java J2EE, JavaScript, XML, HTML and CSS Completion of Oracle ATG Web Commerce 10 Implementation Specialist Development Guided Learning Path modules Participants will be required to bring their own laptop that meets the minimum specifications:   64-bit PC and OS (e.g. Windows 7 64-bit) 4GB RAM or more 40GB Hard Disk Space Laptops will require access to the Internet through Remote Desktop via Windows. Agenda Topics: Week 1 – Day 1 through 5 Build a Basic Commerce Application In week one of the boot camp training, we will apply knowledge learned from the ATG Web Commerce 10 Implementation Developer Guided Learning Path modules, towards building a basic transaction-ready commerce application. There will be little to no lectures delivered in this boot camp, as developers will be fully engaged in ATG Application Development activities and best practices. Developers will work independently on the following lab assignments from day's 1 through 5: Lab Assignments  1 Environment Setup 2 Build a dynamic Home Page 3 Site Authentication 4 Build Customer Registration 5 Display Top Level Categories 6 Display Product Sub-Categories 7 Display Product List Page 8 Display Product Detail Page 9 ATG Inventory 10 Build “Add to Cart” Functionality 11 Build Shopping Cart 12 Build Checkout Page  13 Build Checkout Review Page 14 Create an Order and Build Order Confirmation Page 15 Implement Slots and Targeters for Personalization 16 Implement Pricing and Promotions 17 Order Fulfillment Back to top Week 2 – Day 6 through 10 Team-based Case Project In the second week of the boot camp training, participants will be asked to join a project team that will select a case project for the team to implement. Teams will be able to choose from four of the most common application types developed and deployed on the ATG platform. They are as follows: Hard goods with physical fulfillment, Soft goods with electronic fulfillment, a Service or subscription case example, a Course/Event registration case example. Team projects will have approximately 160 hours of use cases/stories for each team to build (40 hours per developer). Each day's Use Cases/Stories will build upon the prior day's work, and therefore must be fully completed at the end of each day. Please note that this boot camp intends to simulate real-world project conditions, and as such will likely require the need for project teams to possibly work beyond normal business hours. To promote further collaboration and group learning, each team will be asked to present their work and share the methodologies and solutions that they've applied to their cases at the end of each day. Location: Oracle Reading CVC TPC510 Room: Wraysbury Reading, UK 9:00 AM – 5:00 PM  Registration Fee (10 Days): US $3,375 Please click on the following link to REGISTER or  visit the Oracle ATG Web Commerce 10 Implementation Developer Boot Camp page for more information. Questions: Patrick Ty Partner Enablement, Oracle Commerce Phone: 310.343.7687 Mobile: 310.633.1013 Email: [email protected]

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  • Searching for the Perfect Developer&rsquo;s Laptop.

    - by mbcrump
    I have been in the market for a new computer for several months. I set out with a budget of around $1200. I knew up front that the machine would be used for developing applications and maybe some light gaming. I kept switching between buying a laptop or a desktop but the laptop won because: With a Laptop, I can carry it everywhere and with a desktop I can’t. I searched for about 2 weeks and narrowed it down to a list of must-have’s : i7 Processor (I wasn’t going to settle for an i5 or AMD. I wanted a true Quad-core machine, not 2 dual-core fused together). 15.6” monitor SSD 128GB or Larger. – It’s almost 2011 and I don’t want an old standard HDD in this machine. 8GB of DDR3 Ram. – The more the better, right? 1GB Video Card (Prefer NVidia) – I might want to play games with this. HDMI Port – Almost a standard on new Machines. This would be used when I am on the road and want to stream Netflix to the HDTV in the Hotel room. Webcam Built-in – This would be to video chat with the wife and kids if I am on the road. 6-Cell Battery. – I’ve read that an i7 in a laptop really kills the battery. A 6-cell or 9-cell is even better. That is a pretty long list for a budget of around $1200. I searched around the internet and could not buy this machine prebuilt for under $1200. That was even with coupons and my company’s 10% Dell discount. The only way that I would get a machine like this was to buy a prebuilt and replace parts. I chose the  Lenovo Y560 on Newegg to start as my base. Below is a top-down picture of it.   Part 1: The Hardware The Specs for this machine: Color :  GrayOperating System : Windows 7 Home Premium 64-bitCPU Type : Intel Core i7-740QM(1.73GHz)Screen : 15.6" WXGAMemory Size : 4GB DDR3Hard Disk : 500GBOptical Drive : DVD±R/RWGraphics Card : ATI Mobility Radeon HD 5730Video Memory : 1GBCommunication : Gigabit LAN and WLANCard slot : 1 x Express Card/34Battery Life : Up to 3.5 hoursDimensions : 15.20" x 10.00" x 0.80" - 1.30"Weight : 5.95 lbs. This computer met most of the requirements above except that it didn’t come with an SSD or have 8GB of DDR3 Memory. So, I needed to start shopping except this time for an SSD. I asked around on twitter and other hardware forums and everyone pointed me to the Crucial C300 SSD. After checking prices of the drive, it was going to cost an extra $275 bucks and I was going from a spacious 500GB drive to 128GB. After watching some of the SSD videos on YouTube I started feeling better. Below is a pic of the Crucial C300 SSD. The second thing that I needed to upgrade was the RAM. It came with 4GB of DDR3 RAM, but it was slow. I decided to buy the Crucial 8GB (4GB x 2) Kit from Newegg. This RAM cost an extra $120 and had a CAS Latency of 7. In the end this machine delivered everything that I wanted and it cost around $1300. You are probably saying, well your budget was $1200. I have spare parts that I’m planning on selling on eBay or Anandtech.  =) If you are interested then shoot me an email and I will give you a great deal mbcrump[at]gmail[dot]com. 500GB Laptop 7200RPM HDD 4GB of DDR3 RAM (2GB x 2) faceVision HD 720p Camera – Unopened In the end my Windows Experience Rating of the SSD was 7.7 and the CPU 7.1. The max that you can get is a 7.9. Part 2: The Software I’m very lucky that I get a lot of software for free. When choosing a laptop, the OS really doesn’t matter because I would never keep the bloatware pre-installed or Windows 7 Home Premium on my main development machine. Matter of fact, as soon as I got the laptop, I immediately took out the old HDD without booting into it. After I got the SSD into the machine, I installed Windows 7 Ultimate 64-Bit. The BIOS was out of date, so I updated that to the latest version and started downloading drivers off of Lenovo’s site. I had to download the Wireless Networking Drivers to a USB-Key before I could get my machine on my wireless network. I also discovered that if the date on your computer is off then you cannot join the Windows 7 Homegroup until you fix it. I’m aware that most people like peeking into what programs other software developers use and I went ahead and listed my “essentials” of a fresh build. I am a big Silverlight guy, so naturally some of the software listed below is specific to Silverlight. You should also check out my master list of Tools and Utilities for the .NET Developer. See a killer app that I’m missing? Feel free to leave it in the comments below. My Software Essential List. CPU-Z Dropbox Everything Search Tool Expression Encoder Update Expression Studio 4 Ultimate Foxit Reader Google Chrome Infragistics NetAdvantage Ultimate Edition Keepass Microsoft Office Professional Plus 2010 Microsoft Security Essentials 2  Mindscape Silverlight Elements Notepad 2 (with shell extension) Precode Code Snippet Manager RealVNC Reflector ReSharper v5.1.1753.4 Silverlight 4 Toolkit Silverlight Spy Snagit 10 SyncFusion Reporting Controls for Silverlight Telerik Silverlight RadControls TweetDeck Virtual Clone Drive Visual Studio 2010 Feature Pack 2 Visual Studio 2010 Ultimate VS KB2403277 Update to get Feature Pack 2 to work. Windows 7 Ultimate 64-Bit Windows Live Essentials 2011 Windows Live Writer Backup. Windows Phone Development Tools That is pretty much it, I have a new laptop and am happy with the purchase. If you have any questions then feel free to leave a comment below.  Subscribe to my feed

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  • Employee Engagement Q&A with John Brunswick

    - by Kellsey Ruppel
    As we are focusing this week on Employee Engagement, I recently sat down with industry expert and thought leader John Brunswick on the topic. Here is the Q&A dialogue we shared.  Q: How do you effectively engage employees to drive business value?A: Motivation, both extrinsic and intrinsic, combined with the relevancy of various channels to support it.  Beyond chaining business strategies like compensation models within an organization, engagement ultimately is most successful when driven by employee's motivations.  Business value derived from engagement through technical capabilities can be objectively measured through metrics like the rate and accuracy of problem solving for a given business function or frequency of innovation created.  Providing employees performing "knowledge work" with capabilities that allow them to perform work with a higher degree of accuracy in the same or ideally less time, adds value for that individual and in turn, drives their level of engagement to drive business value. Q: Organizations with high levels of employee engagement outperform the total stock market index by 22%. Can you comment on why you think this might be? A: Alignment through shared purpose.  Zappos is an excellent example of a culture that arguably has higher than average levels of employee engagement and it permeates every aspect of their organization – embodied externally through their customer experience.  I recently made my first purchase with them and it was obvious through their web experience, visual design, communication style, customer service and attention to detail down to green packaging, that they have an amazingly strong shared purpose.  The Zappos.com ‘About page’ outlines their "Family Core Values", the first three being "Deliver WOW Through Service, Embrace and Drive Change & Create Fun and A Little Weirdness" – all reflected externally in my interaction with them.  Strong shared purpose enables higher product and service experience, equating to a dedicated customer base, repeat purchases and expanded marketshare. Q: Have you seen any trends in the market regarding employee engagement? A: Some companies now see offering a form of social engagement similar to Facebook and LinkedIn as standard communication infrastructure like email or instant messaging.  Originally offered as standalone tools, the value is now seen when these capabilities are offered in an integrated fashion in the context of business entities.  An emerging area of focus is around employee activities related to their organization on external social platforms, implicitly creating external communities with employees acting on behalf of the brand and interacting with each other (e.g. Twitter).  Companies have reached a formal understand that this now established communication medium requires strategies allowing employees to engage.  I have personally met colleagues from Oracle, like Oracle User Experience Director Ultan O'Broin (@ultan), via Twitter before meeting first through internal channels. Q: Employee engagement is important, but what about engaging customers and partners? A: The last few years we have witnessed an interesting evolution from the novelty of self-service to expectations of "intelligent" self-service.  From a consumer standpoint, engagement can end up being a key differentiator, especially in mature markets.  Customers that perform some level of interaction with a brand develop greater affinity for the brand and have a greater probability of acting as an advocate.  As organizations move toward a model of deeper engagement, they must ensure that their business is positioned to support deeper relationships, offering potentially greater transparency. From a partner standpoint greater engagement can lead to new types of business opportunities, much in the way that Amazon.com offers a unified shopping experience that can potentially span various vendors.  This same model can be extended to blending services and product delivery models, based on a closeness not easily possible before increased capability of engagement mechanisms. Q: What types of solutions are available to successfully deliver employee engagement? A: Solutions enabling higher levels of engagement do so on the basis of relevancy.  This relevancy is generally supported by aspects of content management, social collaboration, business intelligence, portal and process management technologies.  These technologies can help deliver an experience tailored to a given role or process within an organization that applies equally to work that is structured or unstructured, appearing in the form of functionality as simple as an online employee directory search, knowledge communities supported by social collaboration, as well as more feature rich business intelligence dashboards and portals. Looking to learn more about how to effectively engage your employees? Check out this webcast, or read more from John Brunswick. 

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  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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  • How customers view and interact with a company

    The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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  • SQL Server - Rebuilding Indexes

    - by Renso
    Goal: Rebuild indexes in SQL server. This can be done one at a time or with the example script below to rebuild all index for a specified table or for all tables in a given database. Why? The data in indexes gets fragmented over time. That means that as the index grows, the newly added rows to the index are physically stored in other sections of the allocated database storage space. Kind of like when you load your Christmas shopping into the trunk of your car and it is full you continue to load some on the back seat, in the same way some storage buffer is created for your index but once that runs out the data is then stored in other storage space and your data in your index is no longer stored in contiguous physical pages. To access the index the database manager has to "string together" disparate fragments to create the full-index and create one contiguous set of pages for that index. Defragmentation fixes that. What does the fragmentation affect?Depending of course on how large the table is and how fragmented the data is, can cause SQL Server to perform unnecessary data reads, slowing down SQL Server’s performance.Which index to rebuild?As a rule consider that when reorganize a table's clustered index, all other non-clustered indexes on that same table will automatically be rebuilt. A table can only have one clustered index.How to rebuild all the index for one table:The DBCC DBREINDEX command will not automatically rebuild all of the indexes on a given table in a databaseHow to rebuild all indexes for all tables in a given database:USE [myDB]    -- enter your database name hereDECLARE @tableName varchar(255)DECLARE TableCursor CURSOR FORSELECT table_name FROM information_schema.tablesWHERE table_type = 'base table'OPEN TableCursorFETCH NEXT FROM TableCursor INTO @tableNameWHILE @@FETCH_STATUS = 0BEGINDBCC DBREINDEX(@tableName,' ',90)     --a fill factor of 90%FETCH NEXT FROM TableCursor INTO @tableNameENDCLOSE TableCursorDEALLOCATE TableCursorWhat does this script do?Reindexes all indexes in all tables of the given database. Each index is filled with a fill factor of 90%. While the command DBCC DBREINDEX runs and rebuilds the indexes, that the table becomes unavailable for use by your users temporarily until the rebuild has completed, so don't do this during production  hours as it will create a shared lock on the tables, although it will allow for read-only uncommitted data reads; i.e.e SELECT.What is the fill factor?Is the percentage of space on each index page for storing data when the index is created or rebuilt. It replaces the fill factor when the index was created, becoming the new default for the index and for any other nonclustered indexes rebuilt because a clustered index is rebuilt. When fillfactor is 0, DBCC DBREINDEX uses the fill factor value last specified for the index. This value is stored in the sys.indexes catalog view. If fillfactor is specified, table_name and index_name must be specified. If fillfactor is not specified, the default fill factor, 100, is used.How do I determine the level of fragmentation?Run the DBCC SHOWCONTIG command. However this requires you to specify the ID of both the table and index being. To make it a lot easier by only requiring you to specify the table name and/or index you can run this script:DECLARE@ID int,@IndexID int,@IndexName varchar(128)--Specify the table and index namesSELECT @IndexName = ‘index_name’    --name of the indexSET @ID = OBJECT_ID(‘table_name’)  -- name of the tableSELECT @IndexID = IndIDFROM sysindexesWHERE id = @ID AND name = @IndexName--Show the level of fragmentationDBCC SHOWCONTIG (@id, @IndexID)Here is an example:DBCC SHOWCONTIG scanning 'Tickets' table...Table: 'Tickets' (1829581556); index ID: 1, database ID: 13TABLE level scan performed.- Pages Scanned................................: 915- Extents Scanned..............................: 119- Extent Switches..............................: 281- Avg. Pages per Extent........................: 7.7- Scan Density [Best Count:Actual Count].......: 40.78% [115:282]- Logical Scan Fragmentation ..................: 16.28%- Extent Scan Fragmentation ...................: 99.16%- Avg. Bytes Free per Page.....................: 2457.0- Avg. Page Density (full).....................: 69.64%DBCC execution completed. If DBCC printed error messages, contact your system administrator.What's important here?The Scan Density; Ideally it should be 100%. As time goes by it drops as fragmentation occurs. When the level drops below 75%, you should consider re-indexing.Here are the results of the same table and clustered index after running the script:DBCC SHOWCONTIG scanning 'Tickets' table...Table: 'Tickets' (1829581556); index ID: 1, database ID: 13TABLE level scan performed.- Pages Scanned................................: 692- Extents Scanned..............................: 87- Extent Switches..............................: 86- Avg. Pages per Extent........................: 8.0- Scan Density [Best Count:Actual Count].......: 100.00% [87:87]- Logical Scan Fragmentation ..................: 0.00%- Extent Scan Fragmentation ...................: 22.99%- Avg. Bytes Free per Page.....................: 639.8- Avg. Page Density (full).....................: 92.10%DBCC execution completed. If DBCC printed error messages, contact your system administrator.What's different?The Scan Density has increased from 40.78% to 100%; no fragmentation on the clustered index. Note that since we rebuilt the clustered index, all other index were also rebuilt.

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  • Synergy - easy share of keyboard and mouse between multiple computers

    Did you ever have the urge to share one set of keyboard and mouse between multiple machines? If so, please read on... Using multiple machines Honestly, as a software craftsman it is my daily business to run multiple machines - either physical or virtual - to be able to solve my customers' requirements. Recent hardware equipment allows this very easily. For laptops it's a no-brainer to attach a second or even a third screen in order to extend your native display. This works quite handy and in my case I used to attached two additional screens - one via HD15 connector, the other via HDMI. But... as it's a laptop and therefore a mobile unit there are slight restrictions. Detaching and re-attaching all cables when changing locations is one of them but hardware limitations, too. After all, it's a laptop and not a workstation. I guess, that anyone working in IT (or ICT) has more than one machine at their workplace or their home office and at least I find it quite annoying to have multiple sets of keyboard and mouse conquering my remaining space on my desk. Despite the ugly looks of all those cables and whatsoever 'chaos of distraction' I prefer a more clean solution and working environment. This allows me to actually focus on my work and tasks to do rather than to worry about choosing the right combination of keyboard/mouse. My current workplace is a patch work of various pieces of hardware (approx. 2-3 years): DIY desktop on Ubuntu 12.04 64-bit, Core2 Duo (E7400, 2.8GHz), 4GB RAM, 2x 250GB HDD, nVidia GPU 512MB Dell Inspiron 1525 on Windows 8 64-bit, 4GB RAM, 200GB HDD HP Compaq 6720s on Windows Vista 32-bit, Core2 Duo (T5670, 1.8GHz), 2GB RAM, 160GB HDD Mac mini on Mac OS X 10.7, Core i5 (2.3 GHz), 2GB RAM, 500GB HDD I know... Not the latest and greatest but a decent combination to work with. New system(s) is/are already on the shopping list but I live in the 'wrong' country to buy computer hardware. So, the next trip abroad will provide me with some new stuff. Using multiple operating systems The list of hardware above already names different operating systems, and actually I have only one preference: Linux. But still my job as a software craftsman for Visual FoxPro and .NET development requires other OSes, too. Not a big deal, it's just like this. Additionally to those physical machines, there are a bunch of virtual machines around. Most of them running either Windows XP or Windows 7. Since years I have the practice that each development for one customer is isolated into its own virtual machine and environment. This keeps it clean and version-safe. But as you can easily imagine with that setup there are a couple of constraints referring to keyboard and mouse. Usually, those systems require their own pieces of hardware attached. As stated, I don't like clutter on my desk's surface, so a cross-platform solution has to come in here. In the past, I tried it with various applications, hardware or network protocols like X11, RDP, NX, TeamViewer, RAdmin, KVM switch, etc. but the problem in this case is that they either allow you to remotely connect to the other system or exclusively 'bind' your peripherals to the active system. Not optimal after all. Synergy to the rescue Quote from their website: "Synergy lets you easily share your mouse and keyboard between multiple computers on your desk, and it's Free and Open Source. Just move your mouse off the edge of one computer's screen on to another. You can even share all of your clipboards. All you need is a network connection. Synergy is cross-platform (works on Windows, Mac OS X and Linux)." Yep, that's it! All I need for my setup here... Actually, I couldn't believe it myself that I didn't stumble over synergy earlier but 'Get over it' and there we go. And despite the fact that it is Open Source, no, it's also for free. Donations for the developers are very welcome and recently they introduced Synergy Premium. A possibility to buy so-called premium votes that can be used to put more weight / importance on specific issues or bugs that you would like the developers to look into. Installation and configuration Simply download the installation packages for your systems of choice, run the installer and enter some minor information about your network setup. I chose my desktop machine for the role of the Synergy server and configured my screen setup as follows: The screen setup allows you currently to build or connect up to 15 machines. The number of screens can be higher as those machine might have multiple screens physically attached. Synergy takes this into the overall calculations and simply works as expected. I tried it for fun with a second monitor each connected to both laptops to have a total number of 6 active screens. No flaws after all - stunning! All the other machines are configured as clients like so: Side note: The screenshot was taken on Windows 8 and pasted via clipboard into Gimp running on Ubuntu. Resume Synergy is now definitely in my box of tools for my daily work, and amongst the first pieces of software I install after the operating system. It just simplifies my life and cleans my desk. Never again without Synergy!Now, only waiting for an Android version to integrate my Galaxy Tab 10.1, too. ;-) Please, check out that superb product and enjoy sharing one keyboard, one mouse and one clipboard between your various machines and operating systems.

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  • State of the (Commerce) Union: What the healthcare.gov hiccups teach us about the commerce customer experience

    - by Katrina Gosek
    Guest Post by Brenna Johnson, Oracle Commerce Product A lot has been said about the healthcare.gov debacle in the last week. Regardless of your feelings about the Affordable Care Act, there’s a hidden issue in this story that most of the American people don’t understand: delivering a great commerce customer experience (CX) is hard. It shouldn’t be, but it is. The reality of the government’s issues getting the healthcare site up and running smooth is something we in the online commerce community know too well.  If there’s one thing the botched launch of the site has taught us, it’s that regardless of the size of your budget or the power of an executive with a high-profile project, some of the biggest initiatives with the most attention (and the most at stake) don’t go as planned. It may even give you a moment of solace – we have the same issues! But why?  Organizations engage too many separate vendors with different technologies, running sections or pieces of a site to get live. When things go wrong, it takes time to identify the problem – and who or what is at the center of it. Unfortunately, this is a brittle way of setting up a site, making it susceptible to breaks, bugs, and scaling issues. But, it’s the reality of running a site with legacy technology constraints in today’s demanding, customer-centric market. This approach also means there’s also a lot of cooks in lots of different kitchens. You’ve got development and IT, the business and the marketing team, an external Systems Integrator to bring it all together, a digital agency or consultant, QA, product experts, 3rd party suppliers, and the list goes on. To complicate things, different business units are held responsible for different pieces of the site and managing different technologies. And again – due to legacy organizational structure and processes, this is all accepted as the normal State of the Union. Digital commerce has been commonplace for 15 years. Yet, getting a site live, maintained and performing requires orchestrating a cast of thousands (or at least, dozens), big dollars, and some finger-crossing. But it shouldn’t. The great thing about the advent of mobile commerce and the continued maturity of online commerce is that it’s forced organizations to think from the outside, in. Consumers – whether they’re shopping for shoes or a new healthcare plan – don’t care about what technology issues or processes you have behind the scenes. They just want it to work.  They want their experience to be easy, fast, and tailored to them and their needs – whatever they are. This doesn’t sound like a tall order to the American consumer – especially since they interact with sites that do work smoothly.  But the reality is that it takes scores of people, teams, check-ins, late nights, testing, and some good luck to get sites to run, and even more so at Black Friday (or October 1st) traffic levels.  The last thing on a customer’s mind is making excuses for why they can’t buy a product – just get it to work. So what is the government doing? My guess is working day and night to get the site performing  - and having to throw big money at the problem. In the meantime they’re sending frustrated online users to the call center, or even a location where a trained “navigator” can help them in-person to complete their selection. Sounds a lot like multichannel commerce (where broken communication between siloed touchpoints will only frustrate the consumer more). One thing we’ve learned is that consumers spend their time and money with brands they know and trust. When sites are easy to use and adapt to their needs, they tend to spend more, come back, and even become long-time loyalists. Achieving this may require moving internal mountains, but there’s too much at stake to ignore the sea change in how organizations are thinking about their customer. If the thought of re-thinking your internal teams, technologies, and processes sounds like a headache, think about the pain associated with losing valuable customers – and dollars. Regardless if you’re in B2B or B2C, it’s guaranteed that your competitors are making CX a priority. Those early to the game who have made CX a priority have already begun to outpace their competition. So as you’re planning for 2014, look to the news this week. Make sure the customer experience is a focus at your organization. Expectations are at record highs. Map your customer’s journey, and think from the outside, in. How easy is it for your customers to do business with you? If they interact with many touchpoints across your organization, are the call center, website, mobile environment, or brick and mortar location in sync? Do you have the technology in place to achieve this? It’s time to give the people what they want!

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  • Convert IEnumerable to EntitySet

    - by Gregorius
    Hey all, Hoping somebody can shed some light, and perhaps a possible solution to this issue I'm having... I have used LINQ to SQL to pull some data from a database into local entities. They are products from a shopping cart system. A product can contain a collection of KitGroups (which are stored in an EntitySet (System.Data.Linq.EntitySet). KitGroups contain collections of KitItems, and KitItems can contain Nested Products (which link back up to the original Product type - so its recursive). From these entities I'm building XML using LINQ to XML - all good here - my XML looks beautiful, calling a "GenerateProductElement" function, which calls itself recursively to generate the nested products. Wonderful stuff. However, here's where i'm stuck.. i'm now trying to deserialize that XML back to the original objects (all autogenerated by Linq to SQL)... and herein lies the problem. Linq tO Sql expects my collections to be EntitySet collections, however Linq to Xml (which i'm tyring to use to deserailise) is returning IEnumerable. I've experimented with a few ways of casting between the 2, but nothing seems to work... I'm starting to think that I should just deserialise manually (with some funky loops and conditionals to determine which KitGroup KitItems belong to, etc)... however its really quite tricky and that code is likely to be quite ugly, so I'd love to find a more elegant solution to this problem. Any suggestions? Here's a code snippet: private Product GenerateProductFromXML(XDocument inDoc) { var prod = from p in inDoc.Descendants("Product") select new Product { ProductID = (int)p.Attribute("ID"), ProductGUID = (Guid)p.Attribute("GUID"), Name = (string)p.Element("Name"), Summary = (string)p.Element("Summary"), Description = (string)p.Element("Description"), SEName = (string)p.Element("SEName"), SETitle = (string)p.Element("SETitle"), XmlPackage = (string)p.Element("XmlPackage"), IsAKit = (byte)(int)p.Element("IsAKit"), ExtensionData = (string)p.Element("ExtensionData"), }; //TODO: UUGGGGGGG Converting b/w IEnumerable & EntitySet var kitGroups = (from kg in inDoc.Descendants("KitGroups").Elements("KitGroup") select new KitGroup { KitGroupID = (int) kg.Attribute("ID"), KitGroupGUID = (Guid) kg.Attribute("GUID"), Name = (string) kg.Element("Name"), KitItems = // THIS IS WHERE IT FAILS - "Cannot convert source type IEnumerable to target type EntitySet..." (from ki in kg.Descendants("KitItems").Elements("KitItem") select new KitItem { KitItemID = (int) ki.Attribute("ID"), KitItemGUID = (Guid) ki.Attribute("GUID") }); }); Product ImportedProduct = prod.First(); ImportedProduct.KitGroups = new EntitySet<KitGroup>(); ImportedProduct.KitGroups.AddRange(kitGroups); return ImportedProduct; }

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  • problem about gridview and baseadapter? Pls help

    - by flybirdtt
    I need a gridview to place 9 items. And i write a custom baseadapter. But find a problem about the position in the getView method.it looks like this gridview miss the 7th item.The code like this:` public View getView(int position, View convertView, ViewGroup parent) { LayoutDTO lDto = menuHashtable.get(Integer.toString(position)); ViewHolder vHolder = new ViewHolder(); if (lDto != null) { String titleString = lDto.getTitle(); Log.v("title...........", titleString + " " + Integer.toString(position) ); Bitmap iconBitmap = lDto.getIcon(); convertView = mInflater.inflate(R.layout.custombutton, null); vHolder.icon = (ImageView) convertView .findViewById(R.id.imageicon); vHolder.icon.setImageBitmap(iconBitmap); vHolder.text = (TextView) convertView .findViewById(R.id.icontitle); int index = titleString.indexOf("\u0026"); if (index != -1) { String title1 = titleString.substring(0, index + 1).trim(); String title2 = titleString.substring(index + 1, titleString.length()).trim(); vHolder.text.setLines(2); String newtitle = title1 + "\n" + title2; vHolder.text.setText(newtitle); } else { vHolder.text.setLines(2); String newtitle = titleString + "\n" + " "; vHolder.text.setText(newtitle); } convertView.setTag(vHolder); } return convertView; }` The log show this: 05-20 21:37:16.066: VERBOSE/title...........(158): Dining 0 05-20 21:37:16.105: VERBOSE/title...........(158): Dining 0 05-20 21:37:16.125: VERBOSE/title...........(158): Dining 0 05-20 21:37:16.135: VERBOSE/title...........(158): Dining 0 05-20 21:37:16.166: VERBOSE/title...........(158): Dining 0 05-20 21:37:16.185: VERBOSE/title...........(158): Entertainment 1 05-20 21:37:16.195: VERBOSE/title...........(158): Shopping 2 05-20 21:37:16.195: VERBOSE/title...........(158): Fashion 3 05-20 21:37:16.205: VERBOSE/title...........(158): Health & Beauty 4 05-20 21:37:16.215: VERBOSE/title...........(158): Supermarkets 5 05-20 21:37:16.226: VERBOSE/title...........(158): Auto Services 6 05-20 21:37:16.236: VERBOSE/title...........(158): Travel & Accommodation 8 05-20 21:37:16.316: VERBOSE/title...........(158): Dining 0 05-20 21:37:16.326: VERBOSE/title...........(158): Dining 0 05-20 21:37:16.336: VERBOSE/title...........(158): Dining 0 05-20 21:37:16.345: VERBOSE/title...........(158): Dining 0

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