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• HP ML350G6 running hyper-V 2008 r2 resets itself every 2 hours

  - by GT

  The system started resetting itself exactly every 2 hours. These are the messages in the iLO2 log: Informational iLO 2 03/07/2010 20:40 03/07/2010 20:40 1 Server power restored. Caution iLO 2 03/07/2010 20:40 03/07/2010 20:40 1 Server reset. It's not an ASR reset (that would show in the log) Redundant power supplies, swapped but no change. Turned off all virtual machines (i.e. now only running hypervisor) but not OK Boot HP smartstart diagnostics disk, ALL OK Diagnostic disk reports no errors Went back to booting Hypervisor and the problem is back. Seems the hyper-V system disk has got a time based program (virus) causing the reset. I thought the hypervisor had a small attack surface and should be OK. All virtual machines (SBS2008, Win7 and Win XP) and network computers are protected with TrendMicro WFBS. I am about to rebuild the disk (I have backups) but wondered if there were any suggestions to try first???

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• HP ML350G6 running hyper-V 2008 r2 resets itself every 2 hours

  - by GT

  The system started resetting itself exactly every 2 hours. These are the messages in the iLO2 log: Informational iLO 2 03/07/2010 20:40 03/07/2010 20:40 1 Server power restored. Caution iLO 2 03/07/2010 20:40 03/07/2010 20:40 1 Server reset. It's not an ASR reset (that would show in the log) Redundant power supplies, swapped but no change. Turned off all virtual machines (i.e. now only running hypervisor) but not OK Boot HP smartstart diagnostics disk, ALL OK Diagnostic disk reports no errors Went back to booting Hypervisor and the problem is back. Seems the hyper-V system disk has got a time based program (virus) causing the reset. I thought the hypervisor had a small attack surface and should be OK. All virtual machines (SBS2008, Win7 and Win XP) and network computers are protected with TrendMicro WFBS. I am about to rebuild the disk (I have backups) but wondered if there were any suggestions to try first???

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• Dual Home HP Server running Win2003

  - by Colm

  Hello everyone. I'm new to server dual homing. I have a HP ProLiant DL360 G4p running Win2003 with 2 NICs , only one is currently active. I'd like to activate the 2nd NIC connected (in a active/passive state) to a 2nd switch with only one IP address and ideally only one mac layer address. The 1st switch is a Cisco 2960G and the 2nd is a Cisco C3560G. There are VLANS, RSTP and PAGP in use already. Can someone give me an idea, in broad terms , of what technology/protocols I should be investigating (HSRP, SLB Teaming etc.) ? I can provide more info if needed. Thanks, Colm.

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• How to monitor the temperature of a HP Procurve 3500 switch via SNMP

  - by Murali Suriar

  I am attempting to poll the temperature of an HP ProCurve 3500YL switch remotely using SNMP. Looking at this MIB, it appears that the following OIDs: hpCpuTemperature 1.3.6.1.4.1.11.2.3.7.11.17.7.1.1.1.6 hpPowerSupplyTemperature 1.3.6.1.4.1.11.2.3.7.11.17.7.1.1.1.7 hpChassisTemperature 1.3.6.1.4.1.11.2.3.7.11.17.7.1.1.1.8 Within the 'hpProcurveSysMib' should provide the data I need. However, whenever I attempt to access these OIDs, I receive the response: SNMPv2-SMI::enterprises.11.2.3.7.11.17.7.1.1.1.6 = No Such Object available on this agent at this OID Further investigation reveals that the switch in question does not appear to implement the parent hpProcurveSystem MIB: SNMPv2-SMI::enterprises.11.2.3.7.11.17.7.1.1 = No Such Object available on this agent at this OID Does anyone know of an alternative MIB implemented by the 3500 that will allow its temperature to be polled automatically?

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• HP Recovery Manager failed creating a backup disc

  - by Baehr

  I had to restore my computer (running Windows 7) back to its factory default, so I ran the HP recovery manager disc and chose to reformat my computer. Before doing this I was given an option to backup my current files to a DVD, and I did so; getting the confirmation of a successful DVD burn. Booting up my computer everything looks like it did when I first purchased it (like expected). But when I pop in the backup DVD and run the recovery EXE inside it, the application creates a directory inside C:\System Recovery Files which contains the empty directories: [(^_^)] and Program Data. So essentially what I'm getting out of this is a failure in creating a back-up. Which is not only confusing but incredibly frusterating. Is there any way that I can recover the files lost in the

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• Disabling RAID feature on HP Smart Array P400

  - by Arie K

  I'm planning to use ZFS on my system (HP ML370 G5, Smart Array P400, 8 SAS disk). I want ZFS to manage all disks individually, so it can utilize better scheduling (i.e. I want to use software RAID feature in ZFS). The problem is, I can't find a way to disable RAID feature on the RAID controller. Right now, the controller aggregates all of the disks into one big RAID-5 volume. So ZFS can't see individual disk. Is there any way to acomplish this setup?

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• HP dv6000 laptop powers on only if plugged in

  - by Ben

  My HP dv6000 laptop will not run on battery power. It will only run while plugged into the wall. I have already replaced the battery, but it still will not operate on battery power. The problem began slowly. The original battery's life got shorter and shorter, until eventually it would only last ~45 seconds before going into hibernation. Finally, the battery would not work at all, so I threw it out and just used it without a battery. I bought a replacement recently.... but the problem persists. When I connect the new battery to the system, the "charging" light turns on for about 30 seconds, then goes dark. I'm assuming there's something wrong with the internal charging circuitry? If this is the case, how would I go about fixing this, short of buying a new motherboard? If anyone could give me some assistance in confirming/rejecting my diagnosis I'd be very appreciative! :)

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• Autonegotiate errors between HP and Cisco hardware?

  - by Satanicpuppy

  This is a bit of a specific extension to this question. I've got two ASA's that feed into a Procurve switch, and then into an IPS. All is well except that the procurve absolutely refuses to autonegotiate with the ASA's...The asa's run 100full, and the procurve autonegotiates to 100half. It does it for both ASA's, so it's probably not a failure on one of them, and everything works fine if I force the procurve to 100full. Has anyone else seen this issue? I've been buying more HP hardware, but I'm not keen on getting equipment that's not going to play nice with my Cisco backbone.

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• HP Pavillion dm3 (Windows 7) BSOD,

  - by Lee

  HI I have a HP Pavilion dm3. It came up with a BSOD and then didn't give me an option to start up in safe mode. I dont have any cd drive, nor did it come with a Windows cd anyway. I presume that it has a partition in my laptop for that kinda stuff. I was hoping to boot it using a usb but I don't know how to do it or where to download the stuff from. I have access to network computers, so am able to download from the internet but it's not a Windows7 computer. I am able to download from the computers that I have access to, but unable to run any executable files on them. Can someone please help? Thanks in advance

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• Generic socket 940 CPU fan interchangeable with HP part number 411454-001

  - by ConcernedOfTunbridgeWells

  Hi, I'm trying to find a generic CPU fan that will fit the air duct in an XW9300. Note that there are two CPU fan mounting schemes used on this machine. One with two grommets in the motherboard that the CPU fan screws into and one with a plastic collar and base plate. The form factor I'm looking for is the former (see picture below): Two HP part numbers for fans in this form factor are 411454-001 (shown below) and 416055-001. Note that the dimensions are important as the machine has an air duct that fits over the fan. Can anyone tell me the manufacturer and model of an equivalent generic part? Better yet, do you know somewhere (preferrably in the UK) that I can obtain such an item from?

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• ATI Driver for HP Pavilion dv2 notebook?

  - by Greg Mattes

  I'm looking for a Windows XP Professional (32-bit) ATI video driver for an HP Pavilion dv2 (model 1118nr). I've downloaded and run several drivers packages, but none have worked so far. The notebook has a sticker on it that reads, "ATI Radeon Premium Graphics 3000 Series" The notebook has an AMD Athlon Neo 64 CPU and it came with Vista 64, but I have a requirement to run 32-bit Windows XP. Does such a driver exist, and if so, where is it? I've tried the AMD ATI graphics drivers portal, but the "Mobility Radeon" section does not list the 3000 series. The "Radeon" section does list the 3000 series, but the package I downloaded and installed from there was not helpful. I also selected "All Graphics - Notebook" on the "Search Drivers and Downloads" page, then selected "Windows XP Professional/Home" on the OS drop down, pressed "Submit", and downloaded and installed the only choice (this single choice is listed twice), but again, it didn't seem to help.

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• HP Printer odd behaviour in Vista Home Basic

  - by ricardo.acras

  I Have a HP 1018 printer. In my previous PC (with vista home premium) it worked just fine, and still works. In my new PC, which came with vista home basic, the printing almost never works. What happens is as follows 1 - I install the printer, windows says its ok. 2 - I send a document to print. 3 - Printer screen (spool) shows the document for 1 or 2 seconds and then it disappear. For two times it worked after numerous reinstallations, and after I restart my computer it stop working again. Any Ideas?

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• My HP-Vista based laptop has become very slow recently

  - by goldenmean

  My HP laptop which has Vista Home premium. When I try to start Firefox, internet explorer, it becomes very slow. No other app. When i checked the Performance in Task Manager. It shows the Physical memory , Free as 0 bytes, almost always. This has been recently. Earlier it didn't used to be zero. Laptop has 2GB of RAM. I have nothing running in my tray except - Sound control, Laptop power plan indicator,Network status indicator. There are no other processes whose memory usage adds up to so high to make Free memory as 0. Then what could be hogging the memory and make the laptop very slow. Any pointers would help as it is crawling at the moment.

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• HP Laserjet "maintenance interval" vs "fuser life"

  - by marienbad

  I posted a question about the Laserjet 8100DN earlier here: http://serverfault.com/questions/139043/buying-an-old-laser-printer-what-will-need-to-be-replaced and from doing some more research I have a new question: I found the "maintence interval" -- "the interval at which you should install a maintenance kit" (which is a fuser and rollers), and it is...350,000 pages. BUT, when I look at the specs for an HP 8100 fuser, it says the fuser has a life span of 150,000 pages. What gives? – Will the fuser go bad after 150 or 350? ==== BTW I hope it's ok to ask another similar question in a new thread -- I'm just following instructions from my thread on the topic at Meta.

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• HP Proliant DL360 G5 + MSA50 RAID Setup recommendations

  - by JohnRB

  I am running a HP Proliant DL360 2 x 3GHz Xeon 16GB Ram P400 integrated RAID card with 6 x 73GB SAS HDDs running Ubuntu Server 14.04 CLI only. I recently got my hands on a MSA50 SAS Enclosure (10 x SAS HDD bays w/ SAS in/out interface) and wondering what you guys recommended as far as an addon raid controller for one of the pciex slots. I have both slots free Full and Half sizes. Any suggestions are greatly appreciated, I am an I.T. Consultant but have not used these particular units before so I was hoping to hear from someone who has. Thanks!

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• HP DL380 G5 Predictive Drive Failure on a new drive

  - by CharlieJ

  Consolidated Error Report: Controller: Smart Array P400 in slot 3 Device: Physical Drive 1I:1:1 Message: Predictive failure. We have an HP DL380 G5 server with two 72GB 15k SAS drives configured in RAID1. A couple weeks ago, the server reported a drive failure on Drive 1. We replaced the drive with a brand new HDD -- same spares number. A few days ago, the server started reporting a predictive drive failure on the new drive, in the same bay. Is it likely the new drive is bad... or more likely we have a bay failure problem? This is a production server, so any advice would be appreciated. I have another spare drive, so I can hot swap it if this is a fluke and new drive is just bad. THANKS! CharlieJ

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• Need to upgrade DDR2 RAM on HP Desktop

  - by jds

  I have this HP Pavilion Desktop. As you can see, that page says the memory speed supported is PC2-4200. It currently has a 512 MB stick - CPU-Z Screenshots: hxxp://i41.tinypic.com/j5clj6.jpg and hxxp://i39.tinypic.com/20tldlc.jpg However, a crucial.com scan gives a slightly different report - hxxp://crucial.com/systemscanner/viewscanbyid.aspx?id=5718CFE831D926C3 It says the system can support PC2-5300 memory. So my question is which one should I trust? I want to upgrade the computer's ram to 2 GB (the maximum supported), because XP Media Center is giving me problems and I will install Windows 7 on this. PC2-6400 is the most common DDR2 memory I have been able to find here in the market. Will it cause any problems if I install 2 × 1 GB PC2-6400 DDR2 memory sticks (in dual channel) in this computer, (afaik, it will just run at the lower speed of 533 MHz, or whatever the motherboard supports), or do I absolutely need to get PC2-4200 sticks?

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• Adding a CRT display to my HP Mini laptop

  - by Ritwik G

  I tried to add a CRT display to my HP Mini. Here are the details : This is where I thought the display plug must be inserted. This is what the plug looks like: (Please tell me what this thing is actually called. I am pretty sure it is not called a plug. lol) This is where the above plug usually goes into my desktop CPU : Details of my CPU monitor, which I am trying to connect : It did not work :( You can see it not working below: (Yes, the CRT Monitor was switched on) Can this ever work ? How to make this work ?

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• Windows XP , HP , IntelInside Trobelshooting

  - by Jamil Hneini

  My Windows XP PC has stopped booting. On start up, before Windows boots a screen appears saying: Windows Could Not Boot: Could Not Find or Corrupted file <Windows root>\Sytem32\Hal.dll Please Reinstall the file... From that I understand that I have to reinstall the OS but my computer is so old that I have lost the backup and recovery disk. My Computer's Info: 32Bit Computer Pentium 4 Windows XP Service Pack 2 HP History: My Computer has 4 hard drives 2 internal 40 GB drives (C And D) 2 external 8GB drives (E And F) Additional Info: I need the files inside C And E The computer reads my flash drive as a hard drive (8.45GB)(I have never booted while my USB pluged in while I was troubleshooting) With some test I discovered that the C drive wasn't detected by the computer I have already configured the boot order of BiOS I have Set The SATA to IDE The Question: I have a setup for windows 8 32 bit how can I boot from my USB to run that setup? If that isn't the proper way to handle this problem please tell me the proper way.

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• Xnest from Mac OSX to HP UX

  - by Burbas

  Hi, I'm trying to connect to my HP/UX machine from Mac OS X using Xnest. The problem is that I can not get the keyboard to work. I can see the login-prompt, but unable to type in my username. The connection is done by: Xnest :1 -query 192.168.0.193 -geometry 1280x1024 and it gives me some errors: (EE) AIGLX error: dlopen of /usr/X11/lib/dri/swrast_dri.so failed (dlopen(/usr/X11/lib/dri/swrast_dri.so, 5): image not found) (EE) GLX: could not load software renderer (EE) XKB: Couldn't open rules file /usr/X11/share/X11/xkb/rules/base (EE) XKB: No components provided for device Virtual core keyboard Couldn't get keyboard. I hope there is someone here who might have the answer :-).

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• HP laptop won't recognize wireless adapter

  - by Dennis Williamson

  I have an HP Pavilion dv6400 series laptop with an NVidea chipset which is the subject of a class action lawsuit. The symptom (PDF) that I'm experiencing is that the system fails to recognize that there is a wireless adapter installed. It doesn't appear in Device Manager. Is there some way, short of installing a new adapter, that I can work around this problem? The system is running Windows Vista Home and has the latest BIOS (F42) and Windows updates and drivers. See this related question where I ask how to use an old Windows Mobile phone as a Wi-Fi (not cellular data) tether.

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• Sending a Fax without a fax number

  - by Lynda

  I have an HP Officejet 8600 Pro that has faxing capabilities. However I do not send faxes often and I do not need to pay for a dedicated fax number/line. Is there a way to send and receive faxes using the built in wifi without a fax number from the HP? I have seen online services that allow this from the PC, is that the only way to do this? I am using Windows 7 for my OS. EDIT I do not use a regular phone line.

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• Cannot access boot menu with compaq 8510p

  - by pinouchon

  I have a problem with my HP compaq 8510p laptop: when I start it, the fan starts and the power light is on, but the screen displays nothing. When I insert a bootable hard drive, it activates the hard drive light (meaning that the CD is recognized) but it stops after a few seconds. Same thing with any hard drive: the drive is recognized but does not boot. What I've tried so far: Changing the hard drive or booting with no hard drive (same problem) Plugging anoher display via VGA : no display on the other screen Inserting a windows-7 CD (same problem) Booting only on battery, with battery and power cable, only with power cable (same problem) So it looks like something is preventing the laptop from booting and displaying the boot menu. Do you have experienced something similar with a laptop ? What could be wrong ? The laptop is out of warranty. The system used to be windows-7 x64. Edit: I went to the help desk of my university. A guy took a look (he also tried to plug an external screen) and said that the computer is dead: on the HP laptops eventually the GPU card dies and so does the motherboard because they are linked. He saw this many times, and even if I can fix the problem, the laptop would crash again after a while. Do you have similar experience with HP laptops ? (mine is 4 years old) Edit 2: Believe it or not, my laptop is magically working again. I have no clue about what is going on. Now it is like starting and old car: when you turn it on you secretly hope it will actually start... With that said, I expect my laptop to break again in the near future (its an HP after all) and I will accept an answer or add my own accordingly. Edit 3: As expected, the laptop is down again. This time, sometimes when I power it up, it shuts down automatically after 3 seconds, sometimes not at all. In addition, when it does not shut down on its own, the power button does not work : the only way to shut it down is by unplugging the battery. As before, the screen is black, and only the power and battery lights are on. (the other ones: hard drive and wifi are off). I have tried to plug in another power plug, removing the battery and removing the hard drive without success. I might buy another laptop. I've brought the laptop to a repair shop. The problem is indeed that the graphic card is down. It will be replaced by a new one.

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• Bad disk performance on HP DL360 with Smarty Array P400i RAID controller

  - by sarge

  I have a HP DL360 server with 4x 146GB SAS disks and a Smart Array P400i RAID controller with 256MB cache. The disks are in RAID 5 (3 disks + 1 hot spare). The server is running VMware ESX 3i. The disk write performance is really bad. Here are some numbers: ns1:~# hdparm -tT /dev/sda /dev/sda: Timing cached reads: 3364 MB in 2.00 seconds = 1685.69 MB/sec Timing buffered disk reads: 18 MB in 3.79 seconds = 4.75 MB/sec ns1:~# time sh -c "dd if=/dev/zero of=ddfile bs=8k count=125000 && sync" 125000+0 records in 125000+0 records out 1024000000 bytes (1.0 GB) copied, 282.307 s, 3.6 MB/s real 4m52.003s user 0m2.160s sys 3m10.796s Compared to another server those number are terrible: Dell R200, 2x 500GB SATA disks, PERC raid controller (disks are mirrored). web4:~# hdparm -tT /dev/sda /dev/sda: Timing cached reads: 6584 MB in 2.00 seconds = 3297.79 MB/sec Timing buffered disk reads: 316 MB in 3.02 seconds = 104.79 MB/sec web4:~# time sh -c "dd if=/dev/zero of=ddfile bs=8k count=125000 && sync" 125000+0 records in 125000+0 records out 1024000000 bytes (1.0 GB) copied, 35.2919 s, 29.0 MB/s real 0m36.570s user 0m0.476s sys 0m32.298s The server isn't very loaded and the VMware Infrastructure Client performance monitor is showing 550KBps average read and 1208KBps average write for the last 30 minutes (highest write rate: 6.6MBps). This has been a problem from the start. Any ideas?

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• Slow parity initialization of RAID-5 array on HP Smart Array 411 controller

  - by Rob Nicholson

  On 29th October 2011, I built a RAID-5 array using 4 x 146.8GB Seagate SAS ST3146855SS drives running at 15k connected to a PowerEdge R515 with HP Smart Array P411 controller running Windows 2008 (so nothing particularly unusual). I know that parity initialisation of a RAID-5 array can take some time but it's still running after 2.5 weeks which seems a little unusual. I'd previously built another array on the same controller using 4 x 2TB SATA-2 drives and that did take a while to complete but a) I'm sure it was less than 2.5 weeks, b) that array was ~12 times bigger and c) during initialization, the percentrage slowly increased each day. At the moment, the status display for this new 2nd array simply says "Parity Initialization Status: In Progress" and it's said that since the start. It's this lack of change on the status that worries me the most - feels like it's not actually doing anything. Do you think something has gone wrong or am I being unpatient and for some reason, the status not increasing is normal? I kind of expected a much smaller array on faster drives (15k SAS versus 7.5k SATA-2) to build in a few days. This is our primary SAN running StarWind so my "have a play" options are very limited. This 2nd array is currently in use for one small virtual disk so I could shut the target machine down, move the virtual disk to another drive and try rebuilding.

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