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  • Invitation: HARNESSING THE POWER OF FUSION

    - by mseika
    HARNESSING THE POWER OF FUSION: IMPLEMENT AND EXTEND ORACLE'S NEXT-GENERATION APPLICATIONS TO MEET CHANGING CLIENT NEEDSBRUSSELS, BELGIUM, APRIL 23RD, 2012 - APRIL 24th, 2012 The pace of business continues to accelerate. Clients demand solutions that not only meet their needs today, but evolve as quickly as markets, competition and technology. Oracle Fusion Applications can help you to anticipate and satisfy your clients changing needs. Designed for an era of business disruption, they co-exist with existing IT investments, but leverage new technologies (such as mobility and SOA) and breakthrough Cloud computing delivery models as you need them. They also support unprecedented levels of extensibility. To show you how, Oracle's Product Development organization invites you to join an exclusive Fusion Applications presentation and demonstration event for Oracle partners in Europe. This intensive 2-day event will illustrate Fusion Applications capabilities that can enhance ROI for your clients across four major product families: Financials, Procurement and Project Portfolio Management (ERP) Customer Relationship Management (CRM) Human Capital Management (HCM) Supply Chain Management (SCM) Led by Oracle Product Development personnel, this event will also demonstrate how to extend the Fusion Applications user experience, data model, business process and reporting using new Functional Setup and Composer technologies. These can help you address unique client needs without impacting future upgrades. This presentation and demonstration event is intended for consulting business development and delivery personnel. Reserve your Seats today for April 23rd - 24th event To register to this event CLICK HERE For further information please contact me at [email protected]. Best regards Paul ThompsonSenior Director EMEA Alliances and Solutions Partner Programs Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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  • Invitation: HARNESSING THE POWER OF FUSION

    - by mseika
    HARNESSING THE POWER OF FUSION: IMPLEMENT AND EXTEND ORACLE'S NEXT-GENERATION APPLICATIONS TO MEET CHANGING CLIENT NEEDSBRUSSELS, BELGIUM, APRIL 23RD, 2012 - APRIL 24th, 2012 The pace of business continues to accelerate. Clients demand solutions that not only meet their needs today, but evolve as quickly as markets, competition and technology. Oracle Fusion Applications can help you to anticipate and satisfy your clients changing needs. Designed for an era of business disruption, they co-exist with existing IT investments, but leverage new technologies (such as mobility and SOA) and breakthrough Cloud computing delivery models as you need them. They also support unprecedented levels of extensibility. To show you how, Oracle's Product Development organization invites you to join an exclusive Fusion Applications presentation and demonstration event for Oracle partners in Europe. This intensive 2-day event will illustrate Fusion Applications capabilities that can enhance ROI for your clients across four major product families: Financials, Procurement and Project Portfolio Management (ERP) Customer Relationship Management (CRM) Human Capital Management (HCM) Supply Chain Management (SCM) Led by Oracle Product Development personnel, this event will also demonstrate how to extend the Fusion Applications user experience, data model, business process and reporting using new Functional Setup and Composer technologies. These can help you address unique client needs without impacting future upgrades. This presentation and demonstration event is intended for consulting business development and delivery personnel. Reserve your Seats today for April 23rd - 24th event To register to this event CLICK HERE For further information please contact me at [email protected]. Best regards Paul ThompsonSenior Director EMEA Alliances and Solutions Partner Programs Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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  • SOA &amp; E2.0 Partner Community Forum &ndash; registration is open!

    - by Jürgen Kress
    March 15th and 16th 2011, Utrecht, The Netherlands   Do you want to learn about how to sell the value of Fusion Middleware by combining SOA and E2.0 Solutions?   Do you want to meet with Oracle SOA and E2.0 Product management?   Do you want to exchange your knowledge and learn from successful SOA, BPM, WebCenter and UCM     implementations?   Do you want to understand Oracle’s Fusion Applications Strategy?   Do you want to network within the Oracle SOA Partner Community and the Oracle E2.0 Partner Community? Then please register for the Oracle SOA and E2.0 Partner Community forum that will be held in Utrecht, The Netherlands, on March 15th and 16th. Registration is free of charge. During this forum you can learn from success stories of partners, join different breakout sessions, gain information from other SOA and E2.0 partners and listen to a vibrate panel discussion. Additionally to the SOA and E2.0 Partner Community Forum, you can participate in technical hands on workshops on March 17th and 18th. The goal of these workshops is to prepare you for customer implementations. Please register by clicking here. ORACLE SOA and E2.0 PARTNER COMMUNITY FORUM Dates: Tuesday 15 March 2011, 11.00 - 18.00 hrs & Wednesday 16 March 2011, 09.00 - 15.45 hrs Place: Capgemini, Utrecht Netherlands For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Partner Community Forum,SOA,E2.0,David Shaffer,Oracle,SOA Suite,OPN,Jürgen Kress

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  • Scorpi tutti i vantiggi che ti può offrire Oracle Fusion Human Capital Management

    - by antonella.buonagurio
    Come già ampiamente annunciato è finalmente arrivato anche in Italia Oracle Fusion Human Capital Management, la soluzione che riscrive le regole nel mondo delle Risorse Umane e del Talent Management. E' stato appena pubblicato un ebook dedicato a  Fusion HCM Cloud Applications che offre  un overview su quest'applicazione completamente innovativa dalla user experience completamente personalizzata, con la quale si possono fare delle analisi predittive grazie alle informazioni sempre a portata di mano. Se sei interessato a conoscere meglio Fusion HCM non perdere l'Oracle Fusion Human Capital Management Executive Briefing che si terrà il prossimo 5 Luglio presso la sede Oracle di Cinisello Balsamo.Clicca qui per avere maggiori informazioni.

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  • Working with the ADF Faces dvt:map component

    - by shay.shmeltzer
    A couple of weeks ago I did a web seminar with Navteq titled "Add Maps to Your Java Applications - the Easy Way". You can now download and watch the recording of this seminar. For my part it was mostly a demo of how you can use the dvt:map component in JDeveloper and do some customization on it. See if it is helpful for you.

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  • ACORD LOMA 2010: Building Insurance Companies in the Clouds

    - by [email protected]
    Chuck Johnston, vice president of global strategy and alliances for Oracle Insurance, participated in a featured speaking session at ACORD LOMA 2010. He provides an update on his discussions with insurers at the show and after his presentation. Every year I always make a point of walking the show floor at the ACORD LOMA technology conference to visit with colleagues and competitors, and try to get a feel for which way the industry will move over the next 12 months. Insurers are looking for substance in cloud (computing), trying to mix business with pleasure (monetizing social networks), and expect differentiation through commodity (Software as a Service). The disconnect at this show is that most vendors are still struggling with creating a clear path from Facebook to customer intimacy, SaaS to core cost savings and clouds to ubiquitous presence. Vendors need to find new ways to help insurers find the real value in these potentially disruptive technologies by understanding the changes coming to the insurance business and how these new technologies impact the new insurance business. Oracle's approach to understanding the evolving insurance industry comes from a discussion with our customers in our Insurance CIO Council, where one of our customers suggested we buy an insurance company to really understand our customers. We have decided to do the next best thing and build our own model of an insurance company, Alamere Insurance, that uses the latest technologies to transform its own business. Alamere will never issue an actual policy, but it does give us a framework to consider the impacts of changes in the insurance landscape and how Oracle technology meets the challenge or needs to evolve to help our customers be successful. In preparing for my talk at the conference using Alamere as my organizing theme, I found myself reading actuarial memoranda on CSO table changes and articles on underwriting theory that really made me think about my customer's problems first and foremost, and then how Oracle technology can provide answers. As much as I prefer techno-thrillers and sci-fi novels to actuarial papers for plane reading, I got very excited about the idea of putting myself back in the customer shoes I haven't worn in a decade, and really looking at how Oracle can power the Adaptive Insurance Enterprise. Talking to customers and industry people after the session, the idea of Alamere seemed to excite people and I got a lot of suggestions as to what lines of business we should model and where we should focus first on technology uptake. One customer said to a colleague that Oracle's attempt to "share their pain" was unique among vendors. More about Alamere, and the Adaptive Insurance Enterprise next time. Chuck Johnston is vice president of global strategy and alliances for Oracle Insurance.

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  • Sync Google Contacts with QuickBooks

    - by dataintegration
    The RSSBus ADO.NET Providers offer an easy way to integrate with different data sources. In this article, we include a fully functional application that can be used to synchronize contacts between Google and QuickBooks. Like our QuickBooks ADO.NET Provider, the included application supports both the desktop versions of QuickBooks and QuickBooks Online Edition. Getting the Contacts Step 1: Google accounts include a number of contacts. To obtain a list of a user's Google Contacts, issue a query to the Contacts table. For example: SELECT * FROM Contacts. Step 2: QuickBooks stores contact information in multiple tables. Depending on your use case, you may want to synchronize your Google Contacts with QuickBooks Customers, Employees, Vendors, or a combination of the three. To get data from a specific table, issue a SELECT query to that table. For example: SELECT * FROM Customers Step 3: Retrieving all results from QuickBooks may take some time, depending on the size of your company file. To narrow your results, you may want to use a filter by including a WHERE clause in your query. For example: SELECT * FROM Customers WHERE (Name LIKE '%James%') AND IncludeJobs = 'FALSE' Synchronizing the Contacts Synchronizing the contacts is a simple process. Once the contacts from Google and the customers from QuickBooks are available, they can be compared and synchronized based on user preference. The sample application does this based on user input, but it is easy to create one that does the synchronization automatically. The INSERT, UPDATE, and DELETE statements available in both data providers makes it easy to create, update, or delete contacts in either data source as needed. Pre-Built Demo Application The executable for the demo application can be downloaded here. Note that this demo is built using BETA builds of the ADO.NET Provider for Google V2 and ADO.NET Provider for QuickBooks V3, and will expire in 2013. Source Code You can download the full source of the demo application here. You will need the Google ADO.NET Data Provider V2 and the QuickBooks ADO.NET Data Provider V3, which can be obtained here.

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  • SOA & BPM @ Virtual Developer Day: Oracle Fusion Development–July 10th 2012

    - by JuergenKress
    Virtual Developer Day: Oracle Fusion Development Register now for this FREE hands-on online workshop Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staff Oracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware. Oracle ADF’s integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications. Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect – this event has something for everyone. Don’t miss this opportunity. Tuesday, July 10, 2012 9:00 a.m. PT. – 1:00 p.m. PT 11:00 a.m. CT – 3:00 p.m. CT 12:00 p.m. ET – 4:00 p.m. ET 1:00 p.m. BRT – 5:00 p.m. BRT Agenda 9:00 a.m. Opening 9:30 a.m. Keynote: Oracle Fusion Development Track 1 Introduction to Fusion Development Track 2 What's New in Fusion Development Track 3 Fusion Development in the Enterprise 10:00 a.m. Is Oracle ADF Development Faster and Simpler than Oracle Forms, APEX or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development 11:00 a.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 noon Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration Sessions abstracts Register online now! for this FREE event SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OTN Virtual Developer Day,Edutcation,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • Oracle E-Business Supply Chain Suite Release 12.1.2: Latest & Greatest!

    - by [email protected]
    This week we hosted one of several planned orientation and training sessions for the ASR/ASM sales community.  The purpose of the session was to orient our contact center and marketing associates with the 'hotpoints' of the latest release and to provide a few 'snippets' for the scheduled 'call-down' to the installed base.  Oracle EBS Release 12.1.2 contains some of the most powerful supply chain applications technology available to the industrial, commercial and public sector communities.  They should all be taking advantage of this great capability to drive margins, control costs and achieve compliance.   In today's changing business landscape, organizations need competitive advantage and we see that R12 provides this capability according to our customers leveraging the upgrade.

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  • Engineering Change Orders

    - by Amit Katariya
    Upcoming E1 Manufacturing webcasts   Date: April 20, 2010Time: 1 pm MDTProduct Family: JD Edwards EnterpriseOne Manufacturing   Summary This one-hour session is recommended for technical and functional users who would like to understand the Engineering Change Order process, how this process automates Bill of Material updates, and how changes are tracked.   Topics will include: EnterpriseOne Engineering Change Order Processing ECO statuses and how the system uses them to notify interested parties and drive the approval process ECO parent and component change types Parent/Child Relationships Sample ECO process flow   A short, live demonstration (only if applicable) and question and answer period will be included. Register for this session Oracle Advisor is dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Important links related to Webcasts Advisor Webcast Current Schedule Advisor Webcast Archived Recordings Above links requires valid access to My Oracle Support

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  • Technology Fórum eloadások

    - by Lajos Sárecz
    Ma délelott lezajlott az Oracle Technology Fórum rendezvény. A Database szekcióban Tóth Csaba tartotta a nyitó eloadást, melyben az IT költségek csökkentési lehetoségeirol beszélt Oracle Database 11g felhasználásával. Ot követoen én beszéltem az Oracle Enterprise Manager által kínált extrém menedzsment képességekrol, amely ma már nem csak adatbázis menedzsmentet jelent, hanem a teljes alkalmazás infrastruktúra üzemeltetésre koncentrál, kiemelt figyelmet fordítva az üzlet valós kiszolgálására. Szünet elott még Mosolygó Feri tartott egy eloadást az adatbázis-kezelo és a felho kapcsolatáról, majd szünet után Fekete Zoltán folytatta a Database Machine bemutatásával. Zoli után ismét Mosolygó Feri tartott eloadást ezúttal az adatbázis biztonságról, majd én zártam a napot a kockázatmentes változáskezelés témával.

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  • Oracle is Proud Sponsor of Gartner Security and Risk Management Summit 2011

    - by Troy Kitch
    Oracle will have a very strong presence at this year’s Gartner Security and Risk Management Summit 2011 in Washington D.C., June 20-23. If you plan on being there, please be sure to stop by Oracle booth D and say “hi” to the Security Solution Experts. Please join us for the: Oracle Solution Provider Session Oracle Solution Showcase Receptions Oracle Face to Face Meetings We have some powerful database security demonstrations that we’re showing off. If you haven’t had an opportunity to check out the new Oracle Database Firewall, now’s your chance to learn why it’s the first line of defense in a database security defense in depth strategy. Additionally, Mark Morrison, director of intelligence community information assurance, and Pat Sack, VP of the Oracle national security group, will discuss U.S. government cross-domain secure information sharing. This case study session will explain how Oracle helped the U.S. government consolidate its mission-critical intelligence database infrastructure securely, and the underlying Oracle Database security solutions that can benefit any organization looking to increase business agility and drive down IT costs through database consolidation. Potomac Ballroom B Find out more about the event here. Twitter #GartnerSecurity to join the conversation.

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  • Reusing WCF Proxy to reduce Memory Usage

    - by Sudheer Kumar
    I am working on a program that uploads BLOB from DB to a Document Management System. I have a WCF service to interact with the DMS. I have a multi-threaded client program that uploads the BLOBs to DMS and every thread used to create and dispose a proxy instance for every record to update. When I have a large no of records to convert, I found that the tool’s memory foot print keeps increasing. After a little debugging I found that the WCF proxies are the culprits for excessive memory usage. I changed the program to re-use the proxies to the service, having one proxy per thread. So in some scenarios, it might be beneficial to re-use WCF proxies.

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  • Java Spotlight Episode 109: Pete Muir on CDI 1.1 @plmuir

    - by Roger Brinkley
    Interview with Pete Muir of Red Hat on CDI 1.1. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Getting started with Java Embedded Videos CDI 1.1 Public Review and Feedback Events Nov 20, JCP Public Meeting (see details below) Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Dec 14-15, IndicThreads, Pune, India Feature InterviewPete Muir is leading the CDI 1.1 specification, and work on JBoss Developer Framework, a set of tutorials and examples for all JBoss users. Previously, Pete has worked on Infinispan and I led the Seam and Weld projects, and is a founder of the Arquillian project. Pete has worked on a number of specifications including JSF 2.0, AtInject and Java EE 7. Pete is a regular speaker at JUGs and conferences such as JavaOne, Devoxx, JAX, JavaBlend, JSFDays, JBoss World, Red Hat Developer Day and JUDCon.Pete is currently employed by Red Hat Inc. working on JBoss open source projects. Before working for Red Hat, Pete used and contributed to Seam whilst working at a UK based staffing agency as IT Development Manager.

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  • Running a Mongo Replica Set on Azure VM Roles

    - by Elton Stoneman
    Originally posted on: http://geekswithblogs.net/EltonStoneman/archive/2013/10/15/running-a-mongo-replica-set-on-azure-vm-roles.aspxSetting up a MongoDB Replica Set with a bunch of Azure VMs is straightforward stuff. Here’s a step-by-step which gets you from 0 to fully-redundant 3-node document database in about 30 minutes (most of which will be spent waiting for VMs to fire up). First, create yourself 3 VM roles, which is the minimum number of nodes you need for high availability. You can use any OS that Mongo supports. This guide uses Windows but the only difference will be the mechanism for starting the Mongo service when the VM starts (Windows Service, daemon etc.) While the VMs are provisioning, download and install Mongo locally, so you can set up the replica set with the Mongo shell. We’ll create our replica set from scratch, doing one machine at a time (if you have a single node you want to upgrade to a replica set, it’s the same from step 3 onwards): 1. Setup Mongo Log into the first node, download mongo and unzip it to C:. Rename the folder to remove the version – so you have c:\MongoDB\bin etc. – and create a new folder for the logs, c:\MongoDB\logs. 2. Setup your data disk When you initialize a node in a replica set, Mongo pre-allocates a whole chunk of storage to use for data replication. It will use up to 5% of your data disk, so if you use a Windows VM image with a defsault 120Gb disk and host your data on C:, then Mongo will allocate 6Gb for replication. And that takes a while. Instead you can create yourself a new partition by shrinking down the C: drive in Computer Management, by say 10Gb, and then creating a new logical disk for your data from that spare 10Gb, which will be allocated as E:. Create a new folder, e:\data. 3. Start Mongo When that’s done, start a command line, point to the mongo binaries folder, install Mongo as a Windows Service, running in replica set mode, and start the service: cd c:\mongodb\bin mongod -logpath c:\mongodb\logs\mongod.log -dbpath e:\data -replSet TheReplicaSet –install net start mongodb 4. Open the ports Mongo uses port 27017 by default, so you need to allow access in the machine and in Azure. In the VM, open Windows Firewall and create a new inbound rule to allow access via port 27017. Then in the Azure Management Console for the VM role, under the Configure tab add a new rule, again to allow port 27017. 5. Initialise the replica set Start up your local mongo shell, connecting to your Azure VM, and initiate the replica set: c:\mongodb\bin\mongo sc-xyz-db1.cloudapp.net rs.initiate() This is the bit where the new node (at this point the only node) allocates its replication files, so if your data disk is large, this can take a long time (if you’re using the default C: drive with 120Gb, it may take so long that rs.initiate() never responds. If you’re sat waiting more than 20 minutes, start another instance of the mongo shell pointing to the same machine to check on it). Run rs.conf() and you should see one node configured. 6. Fix the host name for the primary – *don’t miss this one* For the first node in the replica set, Mongo on Windows doesn’t populate the full machine name. Run rs.conf() and the name of the primary is sc-xyz-db1, which isn’t accessible to the outside world. The replica set configuration needs the full DNS name of every node, so you need to manually rename it in your shell, which you can do like this: cfg = rs.conf() cfg.members[0].host = ‘sc-xyz-db1.cloudapp.net:27017’ rs.reconfig(cfg) When that returns, rs.conf() will have your full DNS name for the primary, and the other nodes will be able to connect. At this point you have a working database, so you can start adding documents, but there’s no replication yet. 7. Add more nodes For the next two VMs, follow steps 1 through to 4, which will give you a working Mongo database on each node, which you can add to the replica set from the shell with rs.add(), using the full DNS name of the new node and the port you’re using: rs.add(‘sc-xyz-db2.cloudapp.net:27017’) Run rs.status() and you’ll see your new node in STARTUP2 state, which means its initializing and replicating from the PRIMARY. Repeat for your third node: rs.add(‘sc-xyz-db3.cloudapp.net:27017’) When all nodes are finished initializing, you will have a PRIMARY and two SECONDARY nodes showing in rs.status(). Now you have high availability, so you can happily stop db1, and one of the other nodes will become the PRIMARY with no loss of data or service. Note – the process for AWS EC2 is exactly the same, but with one important difference. On the Azure Windows Server 2012 base image, the MongoDB release for 64-bit 2008R2+ works fine, but on the base 2012 AMI that release keeps failing with a UAC permission error. The standard 64-bit release is fine, but it lacks some optimizations that are in the 2008R2+ version.

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  • Oracle Solaris 11.1 Blog Post Roundup

    - by Larry Wake
    Here are a few recent posts about the also-recent Oracle Solaris 11.1 release: Title Author What's New in Solaris 11.1? Karoly Vegh New ZFS Encryption features in Solaris 11.1 Darren Moffat Solaris 11.1: Encrypted Immutable Zones on (ZFS) Shared Storage Darren Moffat High Resolution Timeouts Steve Sistare Solaris 11.1: Changes to included FOSS packages Alan Coopersmith Documentation Changes in Solaris 11.1 Alan Coopersmith How to Update to Oracle Solaris 11.1 Usingthe Image Packaging System Peter Dennis svcbundle for easier SMF manifest creation Glynn Foster Controlling server configurations with IPS Bart Smallders You can also see Markus Weber's list of interesting posts about Oracle Solaris 11 from last year, or take a look at my shortcut on how to search for Solaris posts by tag. If that's not enough, don't forget to register for next Wednesday's Oracle Solaris 11.1 and Oracle Solaris Cluster 4.1 webcast with a live Q&A. It's November 7th, at 8 AM PT. The last time we did this, we got almost 300 questions, so for Wednesday, we're making sure we've got lots of engineers with fingers poised over their keyboards, ready for action.

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  • Getting developers and support to work together

    - by Matt Watson
    Agile development has ushered in the norm of rapid iterations and change within products. One of the biggest challenges for agile development is educating the rest of the company. At my last company our biggest challenge was trying to continually train 100 employees in our customer support and training departments. It's easy to write release notes and email them to everyone. But for complex software products, release notes are not usually enough detail. You really have to educate your employees on the WHO, WHAT, WHERE, WHY, WHEN of every item. If you don't do this, you end up with customer service people who know less about your product than your users do. Ever call a company and feel like you know more about their product than their customer service people do? Yeah. I'm talking about that problem.WHO does the change effect?WHAT was the actual change?WHERE do I find the change in the product?WHY was the change made? (It's hard to support something if you don't know why it was done.)WHEN will the change be released?One thing I want to stress is the importance of the WHY something was done. For customer support people to be really good at their job, they need to understand the product and how people use it. Knowing how to enable a feature is one thing. Knowing why someone would want to enable it, is a whole different thing and the difference in good customer service. Another challenge is getting support people to better test and document potential bugs before escalating them to development. Trying to fix bugs without examples is always fun... NOT. They might as well say "The sky is falling, please fix it!"We need to over train the support staff about product changes and continually stress how they document and test potential product bugs. You also have to train the sales staff and the marketing team. Then there is updating sales materials, your website, product documentation and other items there are always out of date. Every product release causes this vicious circle of trying to educate the rest of the company about the changes.Do we need to record a simple video explaining the changes and email it to everyone? Maybe we should  use a simple online training type app to help with this problem. Ultimately the struggle is taking the time to do the training, but it is time well spent. It may save you a lot of time answering questions and fixing bugs later. How do we efficiently transfer key product knowledge from developers and product owners to the rest of the company? How have you solved these issues at your company?

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  • Download the latest Oracle VM 3.1.1 Update

    - by Honglin Su
    We have released the latest patch update for Oracle VM Manager 3.1.1 and Oracle VM Server for x86 3.1.1. Oracle VM Manager 3.1.1-478 has been validated in combination with Oracle VM Server 3.1.1-485. The download instructions are available at OTN. Download Oracle VM Manager 3.1.1 Patch Update from My Oracle Support, patch ID 14227416 Download Oracle VM Server 3.1.1 ISO Update from My Oracle Support, patch ID 14775391.  Download Oracle VM Server Update from Oracle Unbreakable Linux Network and Oracle's Public Yum Repository Please be sure to read the README files of the above patches. Customers are recommended to schedule a maintenance window and apply the above patch updates to their Oracle VM 3.1.1 environment. To receive notification on the software update delivered to Oracle Unbreakable Linux Network (ULN, http://linux.oracle.com) for Oracle VM, you can sign up here http://oss.oracle.com/mailman/listinfo/oraclevm-errata. For more information about Oracle's virtualization, visit oracle.com/virtualization.

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  • Presenting the &ldquo;Applications Strategy at Oracle Blog&rdquo;

    - by divya.malik
    We would like to introduce all our Complete CRM Blog readers to a newly launched blog, the Applications Strategy at Oracle Blog. This was just re-introduced by our  Group Vice President, John Burke.  While our focus here is on CRM, the Applications strategy blog will provide you with information on the state of the applications business, current business trends, information about Oracle’s applications products, and also how customers are using our products successfully. This blog is focused on providing you with a complete and balanced view of the total applications landscape. Here is John Burke, from Oracle Headquarters.  

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  • BizTalk Server 2009 R2 = BizTalk Server 2010

    - by Rajesh Charagandla
    Microsoft has renamed BizTalk Server 2009 R2 as BizTalk Server 2010, and is now telling customers that the evolution of the product recommends it as a major version versus a minor update. BizTalk Server 2009 R2 was designed mainly to bring to the table support for the company’s latest technologies, including Windows Server 2008 R2, SQL Server 2008 R2 and Visual Studio 2010. Following is list of key capabilities added to the release 1.       Enhanced trading partner management that will enable our customers to manage complex B2B relationships with ease 2.       Increase productivity through enhanced BizTalk Mapper. These enhancements are critical in increasing productivity in both EAI and B2B solutions; and a favorite feature of our customers. 3.       Enable secure data transfer across business partners with FTPS adapter 4.       Updated adapters for SAP 7, Oracle eBusiness Suite 12.1, SharePoint 2010 and SQL Server 2008 R2 5.       Improved and simplified management with updated System Center management pack 6.       Simplified management through single dashboard which enables IT Pros to backup and restore BizTalk configuration 7.       Enhanced performance tuning capabilities at Host and Host Instance level 8.       Continued innovation in RFID Space with out of box event filtering and delivery of RFID events

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  • Oracle WebCenter at the Enterprise 2.0 Conference

    - by Brian Dirking
    We had a great week at the E20 Conference, presenting in four sessions – Andy MacMillan gave a session titled Today’s Successful Enterprises are Social Enterprises and was on a panel that Tony Byrne moderated; Christian Finn spoke on a panel on Unified Communications Unified Communications + Social Computing = Best of Both Worlds?, Mark Bennett spoke on a panel on The Evolution of Talent Management. The key areas of focus this year were sentiment analysis, adoption and community building, the benefits of failure, and social’s role in process applications. Sentiment analysis. This was focused not on external audiences but more on employee sentiment. Tim Young showed his internal "NikoNiko" project, where employees use smilies to report their current mood. The result was a dashboard that showed the company mood by department. Since the goal is to improve productivity, people can see which departments are running into issues and try and address them. A company might otherwise wait until the end of the quarter financials to find out that there was a problem and product didn’t ship. This is a way to identify issues immediately. Tim is great – he had the crowd laughing as soon as he hit the stage, with his proposed hastag for his session: by making it 138 characters long, people couldn’t say much behind his back. And as I tweeted during his session, I loved his comment that complexity diffuses energy - it sounds like something Sun Tzu would say. Another example of employee sentiment analysis was CubeVibe. Founder and CEO Aaron Aycock, in his 3 minute pitch or die session talked about how engaged employees perform better. It was too bad he got gonged, he was just picking up speed, but CubeVibe did win the vote – congratulations to them. Internal adoption, community building, and involvement. On this topic I spoke to Terri Griffith, and she said there is some good work going on at University of Indiana regarding this, and hinted that she might be blogging about it in the near future. This area holds lots of interest for me. Amongst our customers, - CPAC stands out as an organization that has successfully built a community. So, I wonder - what are the building blocks? A strong leader? A common or unifying purpose? A certain level of engagement? I imagine someone has created an equation that says “for a community to grow at 30% per month, there must be an engagement level x to the square root of y, where x equals current community size, and y equals the expected growth rate, and the result is how many engagements the average user must contribute to maintain that growth.” Does anyone have a framework like that? The net result of everyone’s experience is that there is nothing to do but start early and fail often. Kevin Jones made this the focus of his keynote. He talked about the types of failure and what they mean. And he showed his famous kids at work video: Kevin’s blog also has this post: Social Business Failure #8: Workflow Integration. This is something that we’ve been working on at Oracle. Since so much of business is based in enterprise applications such as ERP and CRM (and since Oracle offers e-Business Suite, Siebel, PeopleSoft, and JD Edwards, as well as Fusion Applications), it makes sense that the social capabilities of Oracle WebCenter is built right into these applications. There are two types of social collaboration – ad-hoc, and exception handling. When you are in a business process and encounter an exception, you immediately look for 1) the document that tells you how to handle it, or 2) the person who can tell you how to handle it. With WebCenter built into these processes, people either search their content management system, or engage in expertise location and conversation. The great thing is, THEY DON’T HAVE TO LEAVE THE APPLICATION TO DO IT. Oracle has built the social capabilities right into the applications and business processes. I don’t think enough folks were able to see that at the event, but I expect that over the next six months folks will become very aware of it. WebCenter also provides the ability to have ad-hoc collaboration, search, and expertise location that folks need when they are innovating or collaborating. We demonstrated Oracle Social Network. It’s built on our Oracle WebCenter product to provide social collaboration inside and outside of your company. When we showed it to people, there were a number of areas that they commented on that were different from the other products being shown at the conference: Screenshots from within the product Many authors working on documents simultaneously Flagging people for follow up Direct ability to call out to people Ability to see presence not just if someone is online, but which conversation they are actively in Great stuff, the conference was full of smart people that that we enjoy spending time with. We’ll keep up in the meantime, but we look forward to seeing you in Boston.

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  • Das Oracle Healthcare-Team - Unterwegs auf der MEDICA 2012

    - by Anne Manke
    Am 14.11.2012 öffnet die diesjährige Medica ihre Pforten und das Oracle Healthcare Team (Daniela Wahrmann und Anne Manke) ist vor Ort, um Kunden, Partner und Dienstleister zu treffen. Sie sind auch da? Dann lassen Sie uns doch bei einem Kaffee über aktuelle Themen und Trends, Kritikpunkte oder zukünftige Projekte zu sprechen. Eine super Gelegenheit, sich persönlich kennenzulernen oder einen persönlichen Kontakt zu vertiefen.  Rufen Sie uns an oder mailen Sie uns. Wir freuen uns auf Sie! 

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  • General Availability of Oracle E-Business Suite Plug-in 12.1.0.1.0

    - by user810030
    We are pleased to announce the General Availability of Oracle E-Business Suite Plug-in 12.1.0.1.0, an integral part of Application Management Suite for Oracle E-Business Suite. The combination of Enterprise Manager 12c Cloud Control and the Application Management Suite combines functionality that was available in the standalone Application Management Pack for Oracle E-Business Suite and Application Change Management Pack for Oracle E-Business Suite with Oracle’s Real User Experience Insight product and the Configuration & Compliance capabilities to provide the most complete solution for managing Oracle E-Business Suite applications. The features that were available in the standalone management packs are now packaged into the Oracle E-Business Suite Plug-in, which is now fully certified with Oracle Enterprise Manager 12c Cloud Control. This latest plug-in extends Cloud Control with E-Business Suite specific system management capabilities and features enhanced change management support. This new release offers the following key enhancements: General: Oracle Enterprise Manager 12c Base Platform uptake: All components of the management suite are certified with Oracle Enterprise Manager 12c Cloud Control. Security: Privilege Delegation: The Oracle E-Business Suite Plug-in now extends Enterprise Manager’s privilege delegation through Sudo and PowerBroker to Oracle E-Business Suite Plug-in host targets.  Privileges and Roles for Managing Oracle E-Business Suite: This release includes new ready-to-use target and resource privileges to monitor, manage, and perform Change Management functionality.  Cloning: Named Credentials Uptake in Cloning: The Clone module transactions now let users leverage the Named Credential feature introduced in Enterprise Manager 12c, thereby passing all the benefits of Named Credentials features in Enterprise Manager to the Oracle E-Business Suite Plug-in users.  Smart Clone improvements: The new and improved Smart Clone UI supports the adding of "pre and post" custom steps to a copy of the ready-to-use cloning deployment procedure. Now a user can pass parameters to the custom steps through the interview screen of the UI as well as pass ready-to-use parameters to the custom steps.  Change Management Enhancements Application Management Suite for Oracle E-Business Suite provides a centralized view to monitor and orchestrate changes (both functional and technical) across multiple Oracle E-Business Suite systems. In this latest release, it provides even more control and flexibility in managing Oracle E-Business Suite changes. Customization Manager: Support for longer file names: Customization Manager now handles file names up to thirty characters in length.  Patch Manager: Queuing of Patch Manager Runs: This feature allows patch runs to queue up if Patch Manager detects a specific target is in a blackout state.  Multi-node system patching: The patch run interview has been enhanced to allow Enterprise Manager Administrator to choose which nodes adpatch will run on.  New AD Administration Options: The patch run interview has been extended to include AD Administration Options "Relink Application Programs", "Generate Product Jars Files", "Generate Report Files", and "Generate Form Files".  Release Technical Details Product documentation for the plug-in is available on My Oracle Support as note 1434392.1.  The Oracle E-Business Suite Plug-in can be accessed in one of the following ways:  Fresh install  Enterprise Manager Store  Oracle Software Delivery Cloud Upgrades  Oracle Technology Network Please refer to the Application Management Pack for Oracle E-Business Suite Guide for further details.  Related Software Component Oracle Real User Experience Insight 12.1.0.0.1  Product documentation is available on Oracle Technology Network in the "Oracle Enterprise Manager 12c Release 1 (12.1) Documentation" set under the "Associated Document" tab. (http://docs.oracle.com/cd/E26370_01/index.htm)  Product may be downloaded individually from Oracle Technology Network software download page for Oracle Enterprise Manager under "Additional Enterprise Manager Downloads." (http://www.oracle.com/technetwork/oem/grid-control/downloads/index.html)  Product may also be downloaded individually from the Oracle Software Delivery Cloud. Select "Oracle Enterprise Manager" product pack, "Oracle Real User Experience Insight 12c Release 1 Media Pack for x8  Collateral Can be accessed on the Application Management Page on Oracle Technology Network

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