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• Why do SNMP agents need MIB files?

  - by user1495181

  After reading up on SNMP and some of the questions help here I think understand the agent role as a SNMP service to device (Like SQL, it is an API to storage). When you execute a SQL query the SQL engine does all the work and returns the result - You don't need to be aware of how the storage and where the storage is done. But MIBs are not actual storage , so what is the role of my agent? if the agent only register the MIB like i follow in this tutorial, is it not used as handler at all? Say that I want monitor my application's pending request queue, so I want an agent that all SNMP request for application_pending_request will be fired for it and it will return the queue depth. Why do I need to have an actual MIB when all I need to poll my application queue in order to get result?

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• W2k8 RC1: Windows Media Servers (WMS) as proxy

  - by da_didi

  (fullquote from stackoverflow.com/questions/2690788/w2k8-rc1-windows-media-servers-wms-as-proxy/2690791#2690791) I will have one streaming-server (W2k8, unknown streaming protocol [rtsp, mss, http]) and half dozen streaming-servers as proxies to save bandwidth. I have read the documentation and installed the modules, but I am unsure how I have to configure the proxy's according to http://technet.microsoft.com/de-de/library/ee126142(en-us,WS.10).aspx - as a proxy or reverse proxy and how I minimize the bandwidth needs between origin server and proxy's. What is the best way to realize my setup? Any short how-tos? How can I announce all players to use the proxy? Route all rtsp/mms/http-requests through my proxy? Announce the proxy with DHCP-releases? Thanks!

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• How to partition Seagate FreeAgent GoFlex 2TB hard disk?

  - by balki

  Hi I bought a new Seagate 2TB external hard disk. I opened the drive's application in my virtual windows, did product registration using the application present in it. I have few questions on how best to use it. The drive by default has some files and folders - setup.exe, System Volume Information, USB 3.0 PC Card Adapter etc,. I copied all the files to my laptop. Is it safe to delete these files? It has a dash board for windows which allows to tune power options, test the drive etc. Will I be able to use the dash board if I put back all these files and mount on windows again? I want to partition and format the hard disk. Data I like to store is Around 10 to 20 GB Files - Virtual box images. Around 4GB Files - Dvd images. Other Movies and personal Files. What is the best filesystem to store very huge files like 10 to 20GB files. So that they are written and accessed fast also best uses the drive's capacity. If I leave one of the partition as ntfs and others to different files systems, will it be able to mount on windows and Will I be able to use the device's dash board? Note: I dont need any encryption for my data. Any other advice on using the hard disk is also welcome.

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• Masters or Second Bachelors Degree..or neither

  - by drD

  I have a degree in Business Administration, because at the time I didn't know what I wanted to do. I have been interested in programming for the past 2 years and have taken some action to self-teach. My experience/ knowledge base is limited to the following: -Read Kochan's Programming in C -Read IOS and Objective-C from the Big Nerd Ranch series -Obtained a C++ at NYU - thought it would be a good way to start to get a grasp on OO & design I would like to continue developing my skills, but most of all, re-orient how I am perceived as a professional. I am fully aware of how much a novice to this subject and would greatly appreciate any guidance anyone could give me. I currently have a job so full-time is not an option My goal is to become a software/ applications developer My questions are: -Should i take up a second bachelors in computer science? or a masters? or continue taking professional certificate programs (how are these viewed?) -If masters in computer science, would that make sense, if I dont have the formal foundation? (being a chief without ever being an Indian) -General advice for a novice to develop skill Thank You in advanced for helping me out.

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• Why does my SQL Server use AWE memory? and why is this not visible in RAMMap?

  - by Marnix Klooster

  We have a Windows Server 2008 R2 (64-bit) 8GB server where, according to Sysinternals RAMMap, 2GB of memory is allocated using AWE. As far as I understood, this means that these pages stay in physical memory and are never pushed out. This causes other apps to be pushed out of physical memory. In RAMMap, on the Physical Pages tab, the Process column is empty for all of the AWE pages. We run SQL Server on that box, but (through SQL Server Management Studio, under Server Properties - Memory, under Server memory options) it says is configured not to use AWE. However, when stopping SQL Server, the AWE pages are suddenly gone. So it really is the culprit. So I have three questions: Why does RAMMap not know/show that a SQL Server process is responsible for that AWE memory? Why does SQL Server Management Studio say that AWE memory is not used? How do we make configure SQL Server to really not use AWE memory?

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• Using IIS7 as a reverse proxy

  - by Jon

  Hi All, My question is pretty much identical to the question listed but they did not get an answer as they ended up using Linux as the reverse proxy. http://serverfault.com/questions/55309/using-iis7-as-a-reverse-proxy I need to have IIS the main site and linux (Apache) being the proxied site(s). so I have site1.com (IIS7) site2.com (Linux Apache) they have subdomains of sub1.site1.com sub2.site1.com sub3.site2.com I want all traffic to go to site1.com and to say anything that is site2.com should be proxied to linux box on internal network, (believe ARR can do this but not sure how). I can not have it running as Apache doing the proxying as I need IIS exposed directly. any and all advice would be great. Thanks

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• Entity system and rendering types

  - by Papi75

  I would like to implement entity system in my game and I've got some question about entity system and rendering. Currently, my renderer got two types of elements: Current design Mesh : A default renderable with a Material, a Geometry and a Transformable Sprite : A type of mesh with some methods like "flip" and "setRect" methods and a rect member (With an imposed geometry, a quad) This objects inherit from "Spacial" class. Questions: How can I handle this two types in an entity system? I'm thinking about using "MeshComponent" and "SpriteComponent", but if I do that, an entity could have a Mesh and a Sprite at the same type, it's look stupid, right? I thought the idea to have a parent "rendering" component : "RenderableComponent" for "MeshComponent" and "SpriteComponent" but it will be difficult to handle "cast" in the game (ex: did I need to ask entity-getComponent or SpineComponent, …) Thanks a lot for reading me! My entity system work like that: --------------------------------------------------------------------------- Entity* entity = world->createEntity(); MeshComponent* mesh = entity->addComponent<MeshComponent>(material); mesh->loadFromFile("monkey.obj"); PhysicComponent* physic = entity->addComponent<PhysicComponent>(); physic->setMass(5.4f); physic->setVelocity( 0.5f, 2.f ); --------------------------------------------------------------------------- class RenderingSystem { private: Scene scene; public: void onEntityAdded( Entity* entity ) { scene.addMesh( entity->getComponent<MeshComponent>() ); } } class PhysicSystem { private: World world; public: void onEntityAdded( Entity* entity ) { world.addBody( entity->getComponent<PhysicComponent>()->getBody() ); } void process( Entity* entity ) { PhysicComponent* physic = entity->getComponent<PhysicComponent>(); } } ---------------------------------------------------------------------------

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• VirtualBox: Why are some USB devices disabled?

  - by torbengb

  Overview: My Host OS is Ubuntu 10.10 and guest OS is WinXP on the VirtualBox version downloaded from Oracle including "VirtualBox 4.0 Oracle VM VirtualBox Extension Pack" so that USB passthrough works. This works in general (I was able to back up my iPhone to iTunes in the guest OS), but some devices aren't available even though they're ptrovided in the VirtualBox settings. Specifics: In the VirtualBox settings for the guest OS, there's the part where you can select which of your USB devices should be visible to the guest OS. I've selected several devices including the iPhone. So far so good. Then an iOS upgrade came along; my iPhone is now in DFU mode (or recovery mode?) and represents itself not as "iPhone" but as "iPhone (DFU mode)". I have now also added this device to the list of USB devices that the guest OS should see -- but it doesn't see this device. Questions: Am I right in expecting that the guest OS ought to see the DFU device when I add it in the VirtualBox settings? What steps do I need to take so that the guest OS will really see the DFU device?

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• need for tcp fine-tuning on heavily used proxy server

  - by Vijay Gharge

  Hi all, I am using squid like Internet proxy server on RHEL 4 update 6 & 8 with quite heavy load i.e. 8k established connections during peak hour. Without depending much on application provider's expertise I want to achieve maximum o/p from linux. W.r.t. that I have certain questions as following: How to find out if there is scope for further tcp fine-tuning (without exhausting available resources) as the benchmark values given by vendor looks poor! Is there any parameter value that is available from OS / network stack that will show me the results. If at all there is scope, how shall I identify & configure OS tcp stack parameters i.e. using sysctl or any specific parameter Post tuning how shall I clearly measure performance enhancement / degradation ?

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• Is Intellisense faster in Visual Studio 2012 compared to Visual Studio 2010 for C++ projects?

  - by syplex

  We switched to VS2010 from VS2003 a few months ago, and there are many many improvements. But the speed of Intellisense is not one of them (although it does generate higher quality results, which is great). I read that Intellisense and the MSDN help system were being improved in VS2012, so I'm curious if its actually faster? The only data I could find were graphs of an early release (VS2011). For the record, I am using a vanilla install of VS2010 with SP1 on Windows 7 SP1 (x64). No plugins or add-ins running. What I'm looking for specifically: Has the speed of intellisense autocomplete improved? Has the speed of F12 (goto definition) improved? The answers to these questions will help in determining if VS2012 is worth the money to upgrade at this time as the intellisense slowness would be the only major reason for upgrading. I'd also be interested in knowing if the help system has improved. I'm currently using MSDN help from VS2008SP1 because it has filtering and is faster.

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• Startup/Shutdown time in Xubuntu is increasing!

  - by Ankit

  I am a novice Xubuntu user on a dual-boot machine. The other OS I have is Windows 7. When I first began using Xubuntu, I had really fast startup and shutdown (much much faster than Windows 7 :) ). However, as I started using it more and more for my work, these times started rising. I do not have any problems with execution speed of running applications. My main concern is the shutdown time. Now it has gone above Windows shutdown time [startup time has only partially increase compared to shutdown]. I checked some similar questions like this. However, they seem to not answer my concern as I feel that the concerned users there experience a long wait before the screen goes blue. In my case, the screen goes blue (desktop session ends a blue screen with a moving slider appears) pretty fast. However, it remains blue for a long time. Another answer that I saw on google was to use dmesg and then stopping some services that I do not want. However, me being a novice could not completely understand what it meant

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• tcp flags in iptables: What's the difference between RST SYN and RST and SYN RST ? When to use ALL?

  - by Kris

  I'm working on a firewall for a virtual dedicated server and one of the things I'm looking into is port scanners. TCP flags are used for protection. I have 2 questions. The rule: -p tcp --tcp-flags SYN,ACK,FIN,RST SYN -j DROP First argument says check packets with flag SYN Second argument says make sure the flags ACK,FIN,RST SYN are set And when that's the case (there's a match), drop the tcp packet First question: I understand the meaning of RST and RST/ACK but in the second argument RST SYN is being used. What's the difference between RST SYN and RST and SYN RST ? Is there a "SYN RST" flag in a 3 way handshake ? Second question is about the difference between -p tcp --tcp-flags SYN,ACK,FIN,RST SYN -j DROP and -p tcp --tcp-flags ALL SYN,ACK,FIN,RST SYN -j DROP When should ALL be used ? When I use ALL, does that mean if the tcp packet with the syn flag doesn't have the ACK "and" the FIN "and" the RST SYN flags set, there will be no match ?

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• Re-Initialize RAID-0 in software after card failure

  - by Ben

  I'm working on a Friend's WD MyBook "1TB" HDD that is not mounting. When I got in to it, I discovered that it is really 2 500GB HDD's set up as RAID-0. It appears that the drives themselves are fine, but that the logic board has failed. My questions is this: can I re-initialize the RAID-0 using software RAID so that I can recover the data to another drive? If so, how and which software RAID would be best (Preferably open source. any platform OK).

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• What deployment framework to use?

  - by jeruki

  We are trying to figure out what deployment method/framework to use with a python application, it has a basic wsgi server to make some REST resources available and a set of static web pages with the interface that are served through apache. The situation is as follows: My team works in isolated parts of the program and sometimes together in specific modules, we have different testing servers and one master server, we all work locally, sync the code using git, and then run a bash script that copies the files from the windows machines to the indicated linux server(using ssh) and then restarts the app. After thinking about it this doesn't seem to be the right way to do it, the script overwrites all the files in the server with the local files everytime. We want to be able to work in the same server without the worry of overwriting other people's code and we need to deploy to different servers to avoid restarting the service while others work with it and in the near future we need to deploy to the master or several clones of the master server when the application reaches a more mature state. We found serveral options capistrano, kwate, chef or fortress, even fleet but we wanted to have opinions from people that has used them to be sure it is what we need. So this are the main questions: Are these the kind of programs we should be looking at to achive a safe concurrent deployment process? Which one have you used/recommend and why? do you think it would help in our actual situation? Thank you so much for your feedback and advice on this.

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• Code Measuring and Metrics Tools?

  - by David

  I'm in the process of setting up a build server for personal projects. This server will handle all the normal CI stuff, including running large suites of tests (unit, integration, automated UI). While I'm working out the kinks for including code coverage output with MSTest, it occurs to me that there may be lots of tools out there which give me additional metrics other than just code coverage. FxCop comes to mind as an example. Though I'm sure there are others. Anything that can generate useful reportable data and metrics would be good. Whether it's class dependency charts (looking for Law of Demeter violations, for example), analyses of the uses of classes/functions (looking for a function that isn't used in the system other than just the tests, for example), and so on. I'm not sure the right way to formulate the question, since polling questions or "What's your favorite code analysis tool" aren't very good. But I'm essentially just looking for recommendations on what metrics to gather and the tools that can gather them. The eventual vision for something like this is to have the CI server run a bunch of automated tests and analysis tools and track performance metrics over time. Imagine a dashboard full of graphs plotting these metrics over time. The lines should all relatively be at an equilibrium, and if one starts to stray toward the negative then it's an early indication of problems with the code. In the age old struggle to quantify code quality with management, this sounds like a potentially helpful means of doing just that.

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• What is the best way to code the XNA Game Server for FPS game?

  - by AgentFire

  I'm writing a FPS XNA game. It gonna be multiplayer so I came up with following: I'm making two different assemblies — one for the game logic and the second for drawing it and the game irrelevant stuff (like rocket trails). The type of the connection is client-server (not peer-to-peer), so every client at first connects to the server and then the game begins. I'm completly decided to use XNA.Framework.Game class for the clients to run their game in window (or fullscreen) and the GameComponent/DrawableGameComponent classes to store the game objects and update&draw them on each frame. Next, I want to get the answer to the question: What should I do on the server side? I got few options: Create my own Game class on the server, which will process all the game logic (only, no graphics). The reason why I am not using the standart Game class is when I call Game.Run() the white window appears and I cant figure out how to get rid of it. Use somehow the original XNA's Game class, which is already has the GameComponent collection and Update event (60 times per second, just what I need). UPDATE: I got more questions: First, what socket mode should I use? TCP or UDP? And how to actually let the client know that this packet is meant to be processed after that one? Second, if I is going to use exacly GameComponent class for the game objects which is stored and process on the server, how to make them to be drawn on the client? Inherit them (while they are combined to an assembly)? Something else?

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• Training Exchange junk filter via OS X Mail.app

  - by Doug Harris

  My company uses Exchange 2007 for our mail server (via 3rd party hosted service), I use OS X Mail.app on my MacBook Pro. When viewing my junk folder in the webmail interface, there's a "Not Junk" button which will move the email out of the Junk folder. I can mimic the basic functionality in Mail.app by dragging the message from the junk folder to another folder. But... does this train the server? Specific questions: Does pressing the "Not Junk" button in the webmail interface (or Outlook) do anything more on the server side? Does Exchange used any sort of statistical spam filtering (e.g. bayesian filtering) based on this action? If the answer to #1 is yes, does moving the folder out of the junk folder in Mail.app trigger the statistical learning? If the answer to #2 is no, is there a different way to trigger the learning?

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• Junior developer introduction to job industry

  - by lady_killer

  I am a junior developer at my second working experience, the first one using PHP with WordPress and currently on Groovy on Grails. I like coding, I attend meetup to discuss technology etc but I still did not understand how to become a real professional with the "know how" attitude. I read Clean Coder, the author advises to spend 20 hours per week of my spare time to learn new technologies and to keep myself up to date. I do not find this realistic, if you want to have a bit of a social life, and I also noticed that learning at work, at least in the places where I worked, is not ideal. No support from seniors for new projects, no pair programming and code reviews, no company trainings, one hour a week tech meetings where seniors walk away after a bit because they already know the topic discussed and so on. Sometimes is quite hard to keep the motivation... My questions are: Is our industry supposed to be like this? Is there real team working in the sense of sharing knowledge and help juniors to get up to speed? Are we supposed to learn new technologies or technology features just in our spare time?Clean Coder says football players do not train during official matches and our working hours are like official matches, we should just perform and learn in other moments. Is it really like this? How can I improve my skills with no support? Is it enough to read books and try out the exercises and perhaps some katas? In almost 5 month of Groovy on Grails experience at work, I have never had the opportunity to create anything from scratch, just worked on existing issues where it was even really difficult to get the domain knowledge from senior devs.

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• Additional new content SOA & BPM Partner Community

  - by JuergenKress

  Oracle Fusion Middleware 12c (12.1.2.0.0) Released - Download (OTN, eDelivery) Whitepaper: Next Generation Service Integration Platform - PDF SOA Maturity This article in the Industrial SOA series offers exploration of the fundamentals of applying a factory approach to modern service-oriented software development. Read the article. Enterprise Service Bus The fifth article in the Industrial SOA series answers to some of the most important questions about the use of an enterprise service bus, using concrete examples to clarify areas of application that can be deemed correct for ESBs. Read the article. DevOps, Cloud, and Role Creep DevOps and cloud computing are changing the IT industry - and changing IT roles. An panel of community members discusses what’s happening and how it might affect your job. Listen to the podcast. Industrial SOA - Now chapters 1 to 5 available | Torsten Winterberg White Paper: Cloud Integration - A Comprehensive Solution White Paper: Next Generation Service Integration Platform : SOA Suite on Exalogic IT Briefcase Interview: An Integrated Approach to Mobile, Cloud, and API Management Technologies with Oracle Fusion Middleware Webcast: Oracle Cloud Integration – Information Week Webcast eBook: Oracle SOA Suite – In the Customers’ Words Podcast: Cloud Integration Transitioning from TIBCO to Oracle SOA Suite – Part 1 Events: Oracle Simplifying Integration of Cloud and On-Premise New B2B Book Published for Oracle SOA B2B 11g Get Fast-Data Accelerator in Your Hands Today: Mobile Data Offloading for Telecom Fast Data Accelerator - Blog New Oracle Process Accelerators in Financial Services & Teleco Detect, Analyze, Act Fast with BPM Improving the Quality of Healthcare with BPM Engineers Australia Improves and Automates Business Processes and Completes Engineer Enrollments up to 90% Faster with Middleware Platform - Case Study | PPT Specialized Partner Ataway on BPM Practice - Video eProseed Delivers Processes Skillfully with Oracle BPM Suite - Video Yarra Valley Water Uses SOA and BPM for Orchestration, Re-use and Visibility - Video Victoria University Discusses Oracle SOA & Oracle BPM - Video SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Demystifying "chunked level of detail"

  - by Caius Eugene

  Just recently trying to make sense of implementing a chunked level of detail system in Unity. I'm going to be generating four mesh planes, each with a height map but I guess that isn't too important at the moment. I have a lot of questions after reading up about this technique, I hope this isn't too much to ask all in one go, but I would be extremely grateful for someone to help me make sense of this technique. 1 : I can't understand at which point down the Chunked LOD pipeline that the mesh gets split into chunks. Is this during the initial mesh generation, or is there a separate algorithm which does this. 2 : I understand that a Quadtree data structure is used to store the Chunked LOD data, I think i'm missing the point a bit, but Is the quadtree storing vertex and triangles data for each subdivision level? 3a : How is the camera distance usually calculated. When reading up about quadtree's, Axis-aligned bounding box's are mentioned a lot. In this case would each chunk have a collision bounding box to detect the camera or player is nearby? or is there a better way of doing this? (raycast maybe?) 3b : Do the chunks calculate the camera distance themselves? 4 : Does each chunk have the same "resolution". for example at top level the mesh will be 32x32, will each subdivided node also be 32x32. Example below:

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• Announcing Upcoming SOA and JMS Introductory Blog Posts

  - by John-Brown.Evans

  Announcing Upcoming SOA and JMS Introductory Blog Posts Beginning next week, SOA Proactive Support will begin posting a series of introductory blogs here on working with JMS in a SOA context. The posts will begin with how to set up JMS in WebLogic server, lead you through reading and writing to a JMS queue from the WLS Java samples, continue with how to access it from a SOA composite and, finally, describe how to set up and access AQ JMS (Advanced Queuing JMS) from a SOA/BPEL process. The posts will be of a tutorial nature and include step-by-step examples. Your questions and feedback are encouraged. The following topics are planned: How to Create a Simple JMS Queue in Weblogic Server 11g Using the QueueSend.java Sample Program to Send a Message to a JMS Queue Using the QueueReceive.java Sample Program to Read a Message from a JMS Queue How to Create an 11g BPEL Process Which Writes a Message Based on an XML Schema to a JMS Queue How to Create an 11g BPEL Process Which Reads a Message Based on an XML Schema from a JMS Queue How to Set Up an AQ JMS (Advanced Queueing JMS) for SOA Purposes How to Write to an AQ JMS Queue from a BPEL Process How to Read from an AQ JMS Queue from a BPEL Process

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• URL length and content optimised for SEO

  - by Brendan Vogt

  I have done some reading on what URLS should look like for search engine optimisation, but I am curious to know how mine would like, I need some advice. I have a tutorial website, and my categories is something like: Web Development -> Client Side -> JavaScript So if I have a tutorial called "What is JavaScript?", is it good to have a URL that looks something like: www.MyWebsite.com/web-development/client-side/javascript/what-is-javascipt Or would something like this be more appropriate: www.MyWebsite.com/tutorials/what-is-javascipt Just curious because I also read that it is wise to have keywords in your URLs. Do I need to add the identifiers of each categories in the link as well, something like: www.MyWebsite.com/1/web-development/5/client-side/15/javascript/100/what-is-javascipt 1 is the unique identifier (primary key) of category web development 5 is the unique identifier (primary key) of category client side 15 is the unique identifier (primary key) of category javascript 100 is the unique identifier (primary key) of tutorial what is javascript UPDATE This is not a programming question so can someone please help migrate this to the correct Q&A site without devoting my questions?

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• Has anyone else read "Programming video games for the Evil Genius"

  - by Martin

  I bought this book called "Programming Video Games for the Evil Genius" by Ian Cinnamon. If there is anyone who has read or is familiar with this book I am wondering if they think it is worth reading. I am interested in making video games. I have already taken intro courses in C++, Java and Python and got through okay. I've been going through this book for about a month now(SLOWLY). All I have to do is type the code exactly in the book, BUT a lot of the code is not clearly explained. I do some research online but I usually still have some trouble answering my questions. Then I found stack overflow. It's been a ton of help. Right now I am trying to make a racing game right out of this book and I got to a point where the author left a bunch of errors in his code. One of the members of this website fixed it up for me, but added some stuff that I'm having trouble understanding. I spend more time trying to figure out the authors errors and fix them or get someone to help me fix them than I actually do learning code. I REALLY want to learn how to do this and I am ready and willing to put in the time, but I'm not sure if my time would be better spent learning from a different source. Are there any veterans out there that are familiar with this book and think it's worth it/not worth it? Should I try to move onto another book? Any advice for a fresh start for someone who wants to learn some video game programming?

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• Port Forwarding a Specific Port (e.g. 22)

  - by Jerry Blair

  I'm still confused about establishing an SSH connection (port 22) between two computers on different internal networks. For example: I am on my computer with internal IP address IIP-1, connected to my router RT-1. There are 10 IIPs connected to RT-1. I want to establish an SSH connection to IIP-3 which is connected to router RT-2. There are 10 IIPs connected to RT-2. At any time, there can be multiple SSH connections between IIPs on RT-1 and RT-2. Since I only have port 22 available, I don't know which SSH session is talking between which IIPs. I looked at a couple of similar questions but am still unclear on the solution. Thanks much, Jerry

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• Welcome to the FMW Install and Admin Proactive Team Blog

  - by Daniel Mortimer

  IntroductionWelcome to the Fusion Middleware Install and Administration Proactive Support blog.  This is our first post, so let's begin by introducing ourselves and our mission. Who We AreWe are a small team of support engineers based in Europe.  Our expertise covers all matters related to the installation and administration of Oracle Application Server 10g, Oracle Fusion Middleware 11g and future versions to come. We particularly focus on core components such as the Installers and Configuration Wizards Web Tier ( Oracle HTTP Server ) OPMN Enterprise Manager Console for Application Server as well as general questions / problems relating to patching, maintenance and architecture. Our Mission Improve the customer experience Enable customers to avoid / prevent issues when working with our products Enable faster resolution of problems when they occur Our Activities Enhancement and maintenance of our knowledge base In particular, develop and maintain special content such as the Fusion Middleware Information Centers and Lifecycle Support Advisors Seek continuous improvement of the product documentation Contribute to the Fusion Middleware Support News Moderation of the "Oracle Application Server" support community Participate in the Support Advisor Webcast program Involved in the Lifecycle of diagnostic tools such as RDA and OCM User Acceptance Testing Logging of enhancements and health check ideas Provide feedback to product management / development Logging of product bugs and enhancements Suggest improvements that could be made to web sites like OTN Promote new support documents, tools via channels such as Newsletter and Social Media We hope that this blog will be a two-way communication as we are interested in feedback on what we can improve. Many suggestions we can act on immediately while others may take more time, but all of them will be acknowledged and followed up.Thank you for your time and we look forward to both informing and working with you.Postscript: Many links you will find in our blog entries will require a login to My Oracle Support. For readers who do not have a login, please accept our apologies - when and where possible we will endeavour to ensure the links will supplement rather than replace wording in the blog entries.

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