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  • Commerce, Anyway You Want It

    - by David Dorf
    I believe our industry is finally starting to realize the importance of letting consumers determine how, when, and where to interact with retailers.  Over the last few months I've seen several articles discussing the importance of removing the barriers between existing channels. Paula Rosenblum of RSR first brought the term omni-channel to my attention back in September. She stated, "omni-channel retail isn’t the merging of channels – rather, it’s the use of all possible channels (present and future) to enhance the customer experience in a profitable way." I added to her thoughts in this blog posting in which I said, "For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways." More recently Brian Walker of Gartner suggested we stop using the term multi-channel and begin thinking more about consumer touch-points. "It is time for organizations to leave their channel-oriented ways behind, and enter the era of agile commerce--optimizing their people, processes and technology to serve today's empowered, ever-connected customers across this rapidly evolving set of customer touch points." Now Jason Goldberg, better known as RetailGeek, says we should start breaking down the channel silos by re-casting the VP of E-Commerce as the VP of Digital Marketing, and change his/her focus to driving sales across all channels using digital media. This logic is based on the fact that consumers switch between channels, or touch-points as Brian prefers, as part of their larger buying process. Today's smart consumer leverages the Web, mobile, and stores to provide the best shopping experience, so retailers need to make this easier. Regardless of what we call it, the key take-away is that "multi-channel" is not only an antiquated term but also an idea who's time has passed.  Today, retailers must look at e-commerce, m-commerce, f-commerce, catalogs, and traditional store sales collectively and through the consumers' eyes.  The goal is not to drive sales through each channel but rather to just drive sales -- using whatever method the customer prefers.  There really should be just one cart.

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  • APress Deal of the Day 4/Dec/2010

    - by TATWORTH
    Todays Apress deal of the day at http://www.apress.com/info/dailydeal is for Crafting Digital Media. Full details at http://www.apress.com/book/view/1430218878 It covers software such as: Audacity Drupal GIMP While the book is aimed primary at the world of LAMP (Linux-Apache-MySQL-PHP), many of the packages are available for Windows. It is well worth today's bargain price of $10!

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  • PHP framework suggestions

    - by user1104791
    I'm going to be creating a site for a business with the following: Single Item purchases with Paypal, Google Checkout and Amazon Checkout Digital Downloads for members from a CDN Forum Voting on different items While that seems rather simple having to deal with the three different payment gateways is a big pain in the ass. Django has a great payment library which works for all three but I'm not able to find one for any of the PHP frameworks. Anyone have any suggestions? I'm posting here as suggested by someone at Stackoverflow.

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  • Mobile Device As Mouse

    Small mobile phones and digital music players to be used as their own pointing and gestural input devices with optical sensing method From Carnegie Mellon Input device - Mobile phone - Shopping - Business and Economy - Consumer Electronics

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  • WebCenter Customer Spotlight: Guizhou Power Grid Company

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryGuizhou Power Grid Company is responsible for power grid planning, construction, management, and power distribution in Guizhou Province, serving 39 million people. Giuzhou has 49,823 employees and an annual revenue of over $5 Billion. The business objectives were to consolidate information contained in disparate systems into a single knowledge repository and provide a safe and efficient way for staff and managers to access, query, share, manage, and store business information. Guizhou Power Grid Company saved more than US$693,000 in storage costs, reduced  average search times from 180 seconds to 5 seconds and solved 80% to 90% of technology and maintenance issues by searching the Oracle WebCenter Content management system. Company OverviewA wholly owned subsidiary of China Southern Power Grid Company Limited, Guizhou Power Grid Company is responsible for power grid planning, construction, management, and power distribution in Guizhou Province, serving 39 million people. Giuzhou has 49,823 employees and an annual revenue of over $5 Billion. Business ChallengesThe business objectives were to consolidate information contained in disparate systems, such as the customer relationship management and power grid management systems, into a single knowledge repository and provide a safe and efficient way for staff and managers to access, query, share, manage, and store business information. Solution DeployedGuizhou Power Grid Company  implemented Oracle WebCenter Content to build a content management system that enabled the secure, integrated management and storage of information, such as documents, records, images, Web content, and digital assets. The content management solution was integrated with the power grid, customer service, maintenance, and other business systems, as well as the corporate Web site. Business Results Saved more than US$693,000 in storage costs and shortened the material distribution time by integrating the knowledge management solution with the power grid, customer service, maintenance, and other business systems, as well as the corporate Web site Enabled staff to search 31,650 documents using catalogs, multidimensional attributes, and knowledge maps, reducing average search times from 180 seconds to 5 seconds and saving approximately 1,539 hours in annual search time Gained comprehensive document management, format transformation, security, and auditing capabilities Enabled users to upload new documents and supervisors to check the accuracy of these documents online, resulting in improved information quality control Solved 80% to 90% of technology and maintenance issues by searching the Oracle content management system for information, ensuring IT staff can respond quickly to users’ technical problems Improved security by using role-based access controls to restrict access to confidential documents and information Supported the efficient classification of corporate knowledge by using Oracle’s metadata functions to collect, tag, and archive documents, images, Web content, and digital assets “We chose Oracle WebCenter Content, as it is an outstanding integrated content management platform. It has allowed us to establish a system to access, query, share, manage, and store our corporate assets. This has laid a solid foundation for Guizhou Power Grid Company to improve management practices.” Luo Sixi, Senior Information Consultant, Guizhou Power Grid Company Additional Information Guizhou Power Grid Company Customer Snapshot Oracle WebCenter Content

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  • Nike Achieves Scalability and Performance with Oracle Coherence & Exadata

    - by Michelle Kimihira
    Today, we are featuring a customer interview with with Nicole Otto, Senior Director, Consumer Digital Tech at Nike who talks about how they achieved scalability and performance with Oracle Coherence and Oracle Exadata.    Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • USB Drive Warm Boot Issue. Cold boot = Perfect. Warm boot = "No boot sector found on USB device"

    - by Dan
    I'm experiencing a boot/reboot quirk similar to, yet somewhat different from others posted here. I have two Western Digital "Passport" external USB2 drives (160GB and 320GB) with Ubuntu 11.10 installed. The BIOS on my laptop is set to boot USB drives before the internal drive, and it works well. Either drive will cold-boot Ubuntu 11.10 perfectly. However, at times the computer must be restarted (warm boot) to have software updates or other changes take effect. When I warm-boot the computer, the computer goes through its normal shutdown/restart, then the usual BIOS tests, at which time the USB drive is selected momentarily (as normal), and that's when the trouble starts. I get a "No boot sector found on USB device", and the computer proceeds to boot Windows from the internal drive. If I press F12 early during the restart sequence (allows manual selection of the boot sequence), USB is still shown before the internal drive on the sequence list (as it should be). If I highlight "USB" and press ENTER, I still get a "No boot sector..." error message, but the external USB drive then proceeds to boot Ubuntu normally. I have a third external USB drive (Western Digital 160 GB Media Center) that cold-boots and warm-boots perfectly, so I know everything in the computer is set up properly. It also tells me Ubuntu is set up correctly on the drives, as all three drives were done identically, and at the same time. I've tried formatting the Passport drives NTFS and FAT32, but it didn't change anything. If I power-down the computer, then start it up again, it will boot Ubuntu from either of the Passport drives perfectly - every time. It's as if during a warm boot the Passport drives are somehow looking for the boot loader in the wrong location on the drive - yet either drives works when booting from a cold start. Not a show-stopper .. but frustrating. Computer is a Dell XPS M1530, A12 BIOS (latest), but I don't think the computer plays into the issue because one of the three drives works at all times. It's only the two WD Passport models at issue here. Thanks!

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  • RightNow stunning references: Spotlight on "The Boston Globe"

    - by Richard Lefebvre
    The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions. “Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe Read the full Press Release here

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  • From the Tips Box: iPhone Sleep Monitors, Testing IR Remotes with a Camera, and Glowing Easter Eggs Redux

    - by Jason Fitzpatrick
    Once a week we round up some great reader tips and share them with everyone. This week we’re looking at using your iPhone as a sleep monitor that wakes you at an optimum time, how to test your remote with a digital camera, and a clever way to craft glowing Easter eggs. How to Own Your Own Website (Even If You Can’t Build One) Pt 3 How to Sync Your Media Across Your Entire House with XBMC How to Own Your Own Website (Even If You Can’t Build One) Pt 2

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  • How do PGP and PEM differ?

    - by Dummy Derp
    Email messages are sent in plain text which means that the messages I send to Derpina are visible to anyone who somehow gets access to them while they are in transit. To overcome this, various encryption mechanisms were developed. PEM and PGP are two of them. PEM - canonically converts-adds digital signature-encrypts and sends PGP does exactly the same. So where do they differ? Or is it that PGP (being a program) is used to generate a PEM message?

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  • Microsoft donne PhotoDNA à la police pour lutter contre la pédophilie sur le Net, un fléau en progression constante d'après l'éditeur

    Microsoft offre PhotoDNA aux forces de l'ordre pour lutter contre les pédophiles Un fléau en progression constante d'après la Digital Crimes Unit de l'éditeur En 2009, Microsoft mettait au point avec l'Université privée Darthmouth College, située dans la ville de Hanover aux Etats-Unis, une technologie baptisée PhotoDNA. Cette dernière permet de mieux traquer les images à caractère pédophile qui polluent la Toile. Offerte dans un premier temps au National Center for Missing and Exploited Children (Centre National de Recherche des Enfants Disparus et Exploités ou NCMEC), une organisation américaine travaillant avec le ministère de la justice, elle était proposée aux différents fournisseurs...

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  • As the current draft stands, what is the most significant change the "National Strategy for Trusted Identities in Cyberspace" will provoke?

    - by mfg
    A current draft of the "National Strategy for Trusted Identities in Cyberspace" has been posted by the Department of Homeland Security. This question is not asking about privacy or constitutionality, but about how this act will impact developers' business models and development strategies. When the post was made I was reminded of Jeff's November blog post regarding an internet driver's license. Whether that is a perfect model or not, both approaches are attempting to handle a shared problem (of both developers and end users): How do we establish an online identity? The question I ask here is, with respect to the various burdens that would be imposed on developers and users, what are some of the major, foreseeable implementation issues that will arise from the current U.S. Government's proposed solution? For a quick primer on the setup, jump to page 12 for infrastructure components, here are two stand-outs: An Identity Provider (IDP) is responsible for the processes associated with enrolling a subject, and establishing and maintaining the digital identity associated with an individual or NPE. These processes include identity vetting and proofing, as well as revocation, suspension, and recovery of the digital identity. The IDP is responsible for issuing a credential, the information object or device used during a transaction to provide evidence of the subject’s identity; it may also provide linkage to authority, roles, rights, privileges, and other attributes. The credential can be stored on an identity medium, which is a device or object (physical or virtual) used for storing one or more credentials, claims, or attributes related to a subject. Identity media are widely available in many formats, such as smart cards, security chips embedded in PCs, cell phones, software based certificates, and USB devices. Selection of the appropriate credential is implementation specific and dependent on the risk tolerance of the participating entities. Here are the first considered actionable components of the draft: Action 1: Designate a Federal Agency to Lead the Public/Private Sector Efforts Associated with Achieving the Goals of the Strategy Action 2: Develop a Shared, Comprehensive Public/Private Sector Implementation Plan Action 3:Accelerate the Expansion of Federal Services, Pilots, and Policies that Align with the Identity Ecosystem Action 4:Work Among the Public/Private Sectors to Implement Enhanced Privacy Protections Action 5:Coordinate the Development and Refinement of Risk Models and Interoperability Standards Action 6: Address the Liability Concerns of Service Providers and Individuals Action 7: Perform Outreach and Awareness Across all Stakeholders Action 8: Continue Collaborating in International Efforts Action 9: Identify Other Means to Drive Adoption of the Identity Ecosystem across the Nation

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  • The Best How-To Geek Articles for May 2012

    - by Asian Angel
    This past month we covered topics such as alternative search engines that respect your privacy, tips and tweaks for getting the most out of Chrome, using camera Raw tools to develop digital photographs, and more. Join us as we look back at the most popular articles for May. Here’s How to Download Windows 8 Release Preview Right Now HTG Explains: Why Linux Doesn’t Need Defragmenting How to Convert News Feeds to Ebooks with Calibre

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  • Capitalize on Engineering and Information Assets throughout the Enterprise

    To facilitate information exchange, drive performance and improve corporate governance, organizations are investing in Oracle Universal Content Management to store, track and manage their digital information assets. Combined with Oracle's AutoVue visualization solutions and CADTop, Sword Group's CAD integration for UCM, engineering centric organizations can now access, view and collaborate on engineering and CAD documents throughout the enterprise for improved visibility and more informed decision making.

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  • The Learning Map

    - by user12652314
    Danny Hillis has always been a favorite since he opened the first Java Day back in 1995. Now it's great to see him talking about the challenge we are just about to address with our new "Learning Exchange" Industry Solution which brings all the power of Oracle technology to the address the challenge for lifelong learners. The current thought is to launch it at the Edu tech event at CES along with a special dinner reception with our content friends at Digital Hollywood. Stay tuned.

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  • Your Cinnamon Roll & Morning Coffee: Powered by Oracle Enterprise Manager

    - by Ruma Sanyal
    1024x768 Truth be told, as I was getting my morning coffee today, I was pondering the recent election results more than Oracle [there, I said it]. But then an email from Glen Hawkins from the Enterprise Management team hit my Inbox and I started viewing this video. It was about the world’s largest convenience store chain, 7-Eleven, focusing on creating the best Digital Guest Experience (DGE) for their customers. Turns out that Oracle Enterprise Manager (OEM) powers 7-Eleven’s DGE Middleware Platform as a Service solution that consists of Oracle SOA Suite, Exalogic, and Exadata. “We need to present a consistent view of 7-Eleven across all our endpoints: 10,000 stores & various digital entities like our websites and apps”, said Ronald Clanton, the DGE Program Director for 7-Eleven. As 7-Eleven was rolling out a loyalty program with mobile support across multiple geos, it had many complex business & technical requirements, including supporting a wide variety of different apps, 10M guests in NA alone, ability to support high speed transactions, and very aggressive timelines. A key requirement was shortening the cycle for provisioning new environments. Whereas with other vendors this would take a few weeks, Oracle consulting showed them how with OEM provisioning new environments would take half a day, which was quite impressive. 7-Eleven has started to roll out this new program and are delighted to report that some provisioning cycles are as low as 10 minutes which includes provisioning the full Oracle SOA suite, Exalogic and more. They are delighted with OEM’s reporting capabilities and customization thereof. Watch the video to see for yourself. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • Fuji camera "mounts" but folder not in Dolphin After Kubuntu 13.10 upgrade

    - by user207207
    Fuji camera mount reported in attached devices but not visible in Dolphin After Kubuntu 13.10 upgrade Have reinstalled the driver, and a few other suggestions, for other cameras mounts failing on previous Ubuntu upgrades. I have already spent a couple of hours trying to get my photo's off the camera, very annoying. Worked perfectly in 11.04, 11.10, 12.04, 12.10 and 13.04. dmesg | tail; lsusb; lsb_release -a [ 6181.858786] CPUM: APIC 03 at 00000000fee00000 (mapped at ffffc90009400000) - ver 0x80050010, lint0=0x10700 lint1=0x10400 pc=0x00400 thmr=0x10000 [17261.396236] CPUM: APIC 00 at 00000000fee00000 (mapped at ffffc90000c6a000) - ver 0x80050010, lint0=0x10700 lint1=0x00400 pc=0x00400 thmr=0x10000 [17261.396239] CPUM: APIC 03 at 00000000fee00000 (mapped at ffffc90000c72000) - ver 0x80050010, lint0=0x10700 lint1=0x10400 pc=0x00400 thmr=0x10000 [17261.396241] CPUM: APIC 02 at 00000000fee00000 (mapped at ffffc90000c70000) - ver 0x80050010, lint0=0x10700 lint1=0x10400 pc=0x00400 thmr=0x10000 [17261.396255] CPUM: APIC 01 at 00000000fee00000 (mapped at ffffc90000c6e000) - ver 0x80050010, lint0=0x10700 lint1=0x10400 pc=0x00400 thmr=0x10000 [32456.884907] usb 2-5: new high-speed USB device number 2 using ehci-pci [32457.654046] usb 2-5: New USB device found, idVendor=04cb, idProduct=01e8 [32457.654050] usb 2-5: New USB device strings: Mfr=0, Product=2, SerialNumber=3 [32457.654052] usb 2-5: Product: Digital Camera [32457.654053] usb 2-5: SerialNumber: 4C3230302020091117CAA59WP18548 Bus 002 Device 002: ID 04cb:01e8 Fuji Photo Film Co., Ltd Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 003: ID 2013:024f PCTV Systems nanoStick T2 290e Bus 001 Device 002: ID 046d:082d Logitech, Inc. HD Pro Webcam C920 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub No LSB modules are available. Distributor ID: Ubuntu vissibleDescription: Ubuntu 13.10 Release: 13.10 Codename: saucy sudo apt-get install gvfs-bin gvfs-mount gphoto2://[usb:002,002] Error mounting location: Error initializing camera: -108: No such file or directory ...... I have reported a bug in Dolphin, which has been transferred to Solid. Further information : I ran solid-hardware list details udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:04.1/usb2/2-5' parent = '/org/kde/solid/udev' (string) vendor = '04cb' (string) product = 'Digital Camera' (string) description = 'Camera' (string) Block.major = 189 (0xbd) (int) Block.minor = 137 (0x89) (int) Block.device = '/dev/bus/usb/002/010' (string) Camera.supportedProtocols = {'ptp'} (string list) Camera.supportedDrivers = {'gphoto'} (string list) I still can't get my photo's off, I can see the folders using the Gimp menu. If anyone has got any ideas, I'm willing to try them.

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  • MPEG LA Shrugs Off Antitrust Allegations

    <b>Law.com:</b> "MPEG LA, as we've told you here and here, is in the business of issuing licenses for pools of patents related to digital video technology. Companies that want to make consumer technology products can take a license from MPEG LA and not worry about being sued."

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  • SEO Your Way to the Top

    An in depth survey of Chinese Internet demographics also shows that the Internet has become a vital source of information and interaction as well as a means of communication and convenience for the users. 84.3% say the Internet for them is a major information channel. 81.6% say the Internet saves them a lot of time. The value of the Internet in today's digital age is undeniable. The power of information and of convenience has turned the Internet into ally rather than a foe.

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