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  • ISACA Webcast follow up: Managing High Risk Access and Compliance with a Platform Approach to Privileged Account Management

    - by Darin Pendergraft
    Last week we presented how Oracle Privileged Account Manager (OPAM) could be used to manage high risk, privileged accounts.  If you missed the webcast, here is a link to the replay: ISACA replay archive (NOTE: you will need to use Internet Explorer to view the archive) For those of you that did join us on the call, you will know that I only had a little bit of time for Q&A, and was only able to answer a few of the questions that came in.  So I wanted to devote this blog to answering the outstanding questions.  Here they are. 1. Can OPAM track admin or DBA activity details during a password check-out session? Oracle Audit Vault is monitoring these activities which can be correlated to check-out events. 2. How would OPAM handle simultaneous requests? OPAM can be configured to allow for shared passwords.  By default sharing is turned off. 3. How long are the passwords valid?  Are the admins required to manually check them in? Password expiration can be configured and set in the password policy according to your corporate standards.  You can specify if you want forced check-in or not. 4. Can 2-factor authentication be used with OPAM? Yes - 2-factor integration with OPAM is provided by integration with Oracle Access Manager, and Oracle Adaptive Access Manager. 5. How do you control access to OPAM to ensure that OPAM admins don't override the functionality to access privileged accounts? OPAM provides separation of duties by using Admin Roles to manage access to targets and privileged accounts and to control which operations admins can perform. 6. How and where are the passwords stored in OPAM? OPAM uses Oracle Platform Security Services (OPSS) Credential Store Framework (CSF) to securely store passwords.  This is the same system used by Oracle Applications. 7. Does OPAM support hierarchical/level based privileges?  Is the log maintained for independent review/audit? Yes. OPAM uses the Fusion Middleware (FMW) Audit Framework to store all OPAM related events in a dedicated audit database.  8. Does OPAM support emergency access in the case where approvers are not available until later? Yes.  OPAM can be configured to release a password under a "break-glass" emergency scenario. 9. Does OPAM work with AIX? Yes supported UNIX version are listed in the "certified component section" of the UNIX connector guide at:http://docs.oracle.com/cd/E22999_01/doc.111/e17694/intro.htm#autoId0 10. Does OPAM integrate with Sun Identity Manager? Yes.  OPAM can be integrated with SIM using the REST  APIs.  OPAM has direct integration with Oracle Identity Manager 11gR2. 11. Is OPAM available today and what does it cost? Yes.  OPAM is available now.  Ask your Oracle Account Manager for pricing. 12. Can OPAM be used in SAP environments? Yes, supported SAP version are listed in the "certified component section" of the SAP  connector guide here: http://docs.oracle.com/cd/E22999_01/doc.111/e25327/intro.htm#autoId0 13. How would this product integrate, if at all, with access to a particular field in the DB that need additional security such as SSN's? OPAM can work with DB Vault and DB Firewall to provide the fine grained access control for databases. 14. Is VM supported? As a deployment platform Oracle VM is supported. For further details about supported Virtualization Technologies see Oracle Fusion Middleware Supported System configurations here: http://www.oracle.com/technetwork/middleware/ias/downloads/fusion-certification-100350.html 15. Where did this (OPAM) technology come from? OPAM was built by Oracle Engineering. 16. Are all Linux flavors supported?  How about BSD? BSD is not supported. For supported UNIX version see the "certified component section" of the UNIX connector guide http://docs.oracle.com/cd/E22999_01/doc.111/e17694/intro.htm#autoId0 17. What happens if users don't check passwords in at the end of a work task? In OPAM a time frame can be defined how long a password can be checked out. The security admin can force a check-in at any given time. 18. is MySQL supported? Yes, supported DB version are listed in the "certified component section" of the DB connector guide here: http://docs.oracle.com/cd/E22999_01/doc.111/e28315/intro.htm#BABGJJHA 19. What happens when OPAM crashes and you need to use the password? OPAM can be configured for high availability, but if required, OPAM data can be backed up/recovered.  See the OPAM admin guide. 20. Is OPAM Standalone product or does it leverage other components from IDM? OPAM can be run stand-alone, but will also leverage other IDM components

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  • EBS Extensions for Endeca 12.2 V5 Now Available

    - by LuciaC-Oracle
    E-Business Suite Development has announced the availability of Oracle E-Business Suite Extensions for Oracle Endeca 12.2 V5 - see the announcement here.  This release adds the following new modules that can be used to extend Oracle E-Business Suite 12.2: Oracle Service Contracts Extensions for Oracle Endeca Oracle TeleService Extensions for Oracle Endeca Oracle Human Resources Extensions for Oracle Endeca Oracle Quality Extensions for Oracle Endeca. These new modules are in addition to those already previously available.  Availability of these new and updated V5 modules for 12.1 is planned. Where can I find more information? Subscribe to the YouTube channel for Oracle E-Business Suite to get the latest on Oracle E-Business Suite Extensions for Oracle Endeca. Bookmark the Information Center: Oracle E-Business Suite Extensions for Oracle Endeca (Doc ID 1486924.2) Read about how to install Oracle E-Business Suite Extensions for Oracle Endeca, Release 12.2 V5 (Doc ID 1614014.1).

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  • Internet Exploror 9 Support for EPM Products

    - by THE
    (source: Greg)  Internet Explorer 9 support for Enterprise Performance Management  11.1.2.1 products:With release of Patch Set Update 11.1.2.1.600 Internet Explorer 9 is now a supported browser for EPM products. This PSU has been released for: Shared Services <Patch 14142678> Workspace <Patch 14119724> Enterprise Performance Management Architect EPMA <Patch 14224664> Planning <Patch 14464109> Hyperion Financial Management HFM <Patch 14354419> For full information regarding IE compatibility with EPM products please review  Doc ID 1355681.1Enterprise Performance Management Products Compatibility with Internet Explorer ( IE6, IE7, IE8 and IE9).For the list of latest PSUs for EPM products please see ( Doc ID 1400559.1) Available Patch Sets and Patch Set Updates for Oracle Hyperion Enterprise Performance Management Products.

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  • What makes a good developer / system documentation?

    - by deamon
    Much time is wasted to get new developers started with existing software systems, because there is no good documenation. But what makes a system documentation good? One thing is a good API documentation like the Java API doc, but how to transfer the "bigger picture" and other things that cannot be placed in the API doc? One constraint is that it should not be to hard and time consuming to write the docs, because that is one reason why it is omitted so often. So, what makes documentation good?

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  • Do you care about your Oracle System Support experience?

    - by user12244613
    It has been a while since I blogged about Systems Support within Oracle. I want to take this opportunity to raise awareness of how Oracle is communicating out to its systems customers. Previously every item to be communicated was sent independently via an email message however, not all messages appear to be being getting the attention they require. In an effort to ensure Oracle is reaching all of our Sun and Oracle System customers, we have created the Oracle Systems Support Newsletter. This monthly newsletter will have a summary of customer support relevant information for you to use and will cover topics that impact your support experience. For example: 1. Did you know that sending explorer content to email addresses with @sun.com is going away soon? For more information, review the Document 1362484.1 2. Are you an Auto Service Request (ASR) user? If yes, here are the latest changes: · ASR Manager accepts My Oracle Support User Name (email address) and password. [Doc ID 1345484.1] · ASR IP Address for secure file transfer has changed [Doc ID 1338575.1] · ASR No Heartbeat Status - Find out how to resolve [Doc ID 1346328.1] 3. Did you notice we have changed the Service Request options for Hardware and introduced a new problem category called “Automated Diagnosis”? This service streamlines the data you send in and then automatically provides an update of known issues found in your My Oracle Support Service Request. This feature also fast tracks hardware failures by sending parts as soon as the data is analyzed. Have you used this new feature? If yes tell us about it – take the 5minute survey 4. Are you being proactive or are you still ‘fire fighting’ in the reactive mode? If you are being proactive for your Oracle System products you might have used Oracle Sun System Analysis. Did you finding this helpful? Can we improve it? You tell us, take the 5minute survey 5. Are you aware that if you attach files to your Service Request it enables the support engineer to start work straight away? For a summary of products and files review the Newsletter. 6. Are you struggling to find patches or firmware or product downloads? If yes, these types of issues are all addressed in the Newsletter. If this is the type of information you want to know about each month, then take time to read the Newsletter link and bookmark it in My Oracle Support so you can stay informed. Thanks for your time.

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  • `power/persist` file not found in USB device sysfs directory

    - by intuited
    The file /usr/share/doc/linux-doc/usb/persist.txt.gz mentions that the USB-persist capability can be enabled for a given USB device by writing 1 to the file persist in that device's directory in /sys/bus/usb/devices/$device/power. This is said — if I understood correctly — to allow mountings of volumes on the drive to persist across power loss during suspend. However, I've discovered that the device I'd like to enable this facility for — a USB hard drive — does not have such a file in its corresponding directory, and that attempts to create it are rebuffed. Is there perhaps a kernel module that needs to be loaded for this to work? Do I need to build a custom kernel? I'm running ubuntu 10.10.

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  • Convert Docx or Odt to Pdf

    - by luxifer
    Hi there, I need to find a way to convert docx or odt files to pdf on a linux web server. Therefore I'm not willing to install openoffice.org for obvious reasons. I've tried Google but it failed for me, so I'm here :-) I can't imagine there's no other solution to this problem than to install a huge chunk of binaries given that a) there are (or at least should be) lot's of packages which can read docx or at least odt and b) there are as many packages which can write pdf files What am I missing here? scratching head Regards, luxifer ps edit: I don't want to use a web service - neither free or paid edit 2: at this point it would also help to convert the docx back to doc so I could use wvpdf to generate the pdf... edit 3: of course it would also help if i could do search and replace on a doc file in the first place; or xps for that matter

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  • Getting Started with FMW 11g - Advisor Webcast Recordings

    - by Daniel Mortimer
    Predating the creation of this blog there have been two Oracle Support Advisor Webcasts which are worth reviewing- especially if you tackling install and/or patching of Oracle Fusion Middleware 11g for the first time.  Topic  Web Links How to Plan for a New Installation of Oracle Fusion Middleware 11g Webcast Recording Slides (PDF) Oracle Fusion Middleware 11g Patching Concepts and Tools Webcast Recording Slides (PDF) Ignore the duration of the recording indicated by the link. You can skip forward to the main presentation and demo .. which shapes up at 45 minutes long, the rest is Q/A and blurb.Support Advisor Webcast Schedule and Recordings are found via these support documents Advisor Webcast Current Schedule [Doc ID 740966.1] Advisor Webcast Archived Recordings [Doc ID 740964.1] Note: You will need a My Oracle Support login to access these documents.

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  • Advisor Webcast: Integrating DRM with EPMA

    - by THE
    Leave out your shoes early this year!On December 5th Saint Nicolas has something to put into them... Another Advisor Webcast is on: This time it is Matt Lontchar presenting the setup and use of Data Relationship Modeling ( DRM ) with Hyperion EPMA (to be then used with Planning and or HFM) In this one-hour session he will demonstrate the setup and configuration of a Data Relationship Management application for chart of accounts management with Oracle General Ledger and dimension management for Oracle EPM System applications such as Hyperion Financial Management and Hyperion Planning. Key Points will be: Configuring Data Relationship Management for Oracle GL and EPM Architect integration Configuring Hyperion Foundation Services (Weblogic, Web Services Manager, Shared Services) Deploying and configuring the DRM Web Service Setting up Oracle General Ledger for DRM integration Configuring EPM Architect for DRM integration So - treat yourself for some pre-season "chocolate" and join in on this webcast. You find all relevant information on Doc ID 1504283.1 or via the Advsior Webcast Schedule Note  Doc ID 740966.1 Or simply go directly to the registration site at Webex: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=596766085&t=a

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  • Why UFW has to be (re)started at boot time if it's only iptables rule manager?

    - by Tomasz Zielinski
    README from source package says: When installing ufw from source, you will also need to integrate it into your boot process for the firewall to start when you restart your system. Depending on your needs, this can be as simple as adding the following to a startup script (eg rc.local for systems that use it): # /lib/ufw/ufw-init start For systems that use SysV initscripts, an example script is provided in doc/initscript.example. See doc/upstart.example for an Upstart example. Consult your distribution's documentation for the proper way to modify your boot process. On my system I have this: # /etc/ufw/ufw.conf # # Set to yes to start on boot. If setting this remotely, be sure to add a rule # to allow your remote connection before starting ufw. Eg: 'ufw allow 22/tcp' ENABLED=yes So, why does simple iptables rule manager need to be started at boot time? Is there any secret to that, or it merely checks if all rules are in place ?

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  • Webcast: Oracle Loans Overview - Features, Demonstration & Data Model

    - by Annemarie Provisero
    Webcast: Oracle Loans Overview - Features, Demonstration & Data ModelDate:  November 13, 2013 at 10 am ET, 9 am CT, 8 am MT, 7 am PTCome learn about Oracle Loans features & data model.  This one-hour session is recommended for technical and functional users who use or are planning to use Oracle Loans.Topics will include:     Definition and feature summary     Key business concepts for Oracle Loans     Direct Loans demonstration     Introduction to the Loans data model Bring your questions! For more details on how to register, see Doc ID 1590843.1.  Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 7409661.1.

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  • High Availability documents for OBIA

    - by Lia Nowodworska - Oracle
    There are 2 white papers that have been created by Product Management and Advanced Resolution team (thanks Rajesh, Archana). These documents describe how to deploy a high-availability environment for the Weblogic components of BI Applications 11.1.1.8.1 and 11.1.1.7.1 including the Oracle Data Integrator. New  Configuring High Availability for Oracle Business Intelligence Applications Version 11.1.1.8.1 (Doc ID 1679319.1)  Updated Configuring High Availability for Oracle Business Intelligence Applications Version 11.1.1.7.1 (Doc ID 1587873.1)  When implementing OBIA please take some time to review one or both of the papers. Do you still have a quick question that you want an expert to have a look at: check in the OBIA Community:

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  • How do I set PATH variables for all users on a server?

    - by Rob S.
    I just finished installing LaTeX for my company's Ubuntu server that we all SSH into to use. At the end of the install it says this: Add /usr/local/texlive/2010/texmf/doc/man to MANPATH, if not dynamically determined. Add /usr/local/texlive/2010/texmf/doc/info to INFOPATH. Most importantly, add /usr/local/texlive/2010/bin/x86_64-linux to your PATH for current and future sessions. So, my question is simply: How do I do this so that these variables are set for all users on the system? (And yes, I have sudo permissions). Thanks in advance to any and all responses I receive.

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  • Encourage the use of markup files as documentation in enterprise [closed]

    - by linquize
    To make it eaiser to do version control and diff files of documentation, use markup files, such as HTML: html/xhtml, XML: docbook, Wiki: markdown to replace doc/docx. docx is too complex and lengthy. For html, no extra document generation required. Programmers can write html directly and end users / managers can use any web browsers to view the document. For custom XML or Wiki formats, viewers are required to view the document or converters are used to export to pdf/doc. Is such move becoming popular in enterprise context? Why or why not?

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  • Webcast: Oracle Service Charges - Introduction/Overview

    - by LuciaC
    December 5, 2012 at 12 pm ET, 11 am CT, 10 am MT, 9 am PT Have you wondered how Service Charges flow through into Order Management?  Do you want to understand more about the functional flows for Service Charges?  If you use Service Charges as part of your service implementation then you won't want to miss this webcast which explains Oracle Service Charges functionality and integration points with other products.   Topics will include: Functional flows involving Service Charges Integration points Data flow Available UI's Available API's. Go to Doc ID 1455786.1 to register. Current Schedule and Archived Downloads can be found on Doc ID 740966.1.

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  • Exalytics Disaster Recovery

    - by Saresh
    Q:Where can you find more information about Exalytics Disaster Recovery? Ans: Exalytics Disaster Recovery: http://docs.oracle.com/cd/E41246_01/bi.1/e39709/admin_dr.htm#BABCFGEC Note 1568360.1 -Oracle Exalytics Deployment Guide (Download the whitepaper attached to the Note) OBIEE http://docs.oracle.com/cd/E28280_01/bi.1111/e10541/backup.htm#CHDFEIGF Note 1316073.1 - OBIEE 11g: Recommended Strategies For Disaster Recovery or Backup Oracle Hyperion EPM http://docs.oracle.com/cd/E17236_01/epm.1112/epm_high_avail_11121.pdf (Though this is for Hyperion EPM 11.1.2.1, it is applicable to 11.1.2.2 as well) TimesTen: http://docs.oracle.com/cd/E21901_01/doc/timesten.1122/e21632/migrate.htmhttp://docs.oracle.com/cd/E21901_01/doc/timesten.1122/e21635/standbycache.htm#CBAJDJBD EPM Disaster Recovery : http://www.oracle.com/technetwork/middleware/bi-foundation/epm-dr-best-practice-130229.ppt Oracle® Enterprise Performance Management System Backup and Recovery Guide :http://docs.oracle.com/cd/E17236_01/epm.1112/epm_backup_recovery_1112200.pdf

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  • Crypted partition in clear, how crypt?

    - by bux
    I've crypted my home partition like that: root@mycomputer:# ecryptfs-migrate-home -u bux After 1 hour ecryptfs done his work. fine. To check it, i connect with root on TTY1 just after boot. I seen my files in /home/bux.HfooOU2x was not crypted ! cat /home/bux.HfooOU2x/.bashrc # ~/.bashrc: executed by bash(1) for non-login shells. # see /usr/share/doc/bash/examples/startup-files (in the package bash-doc) # for examples Error is mine ? How crypt this home folder ? Thank's ;)

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  • Upload Recordings Of The Problem To Your SR

    - by bseckin
    Do you find yourself trying several times to explain a problem in a Service Request? Does the support engineer ask more than once for clarification? If so, you might be interested in DITO -- Demo It To Oracle. DITO uses CamStudio (free download!) to record the exact nature of the problem, and upload the output to your SR. The following articles provide more details: Working with Support - MOSSOS (Doc ID 1265130.1) "Demo It To Oracle" (DITO) - CamStudio Help (Doc ID 11.1) Why take up valuable time first explaining the problem, then trying to get a web conference setup to show exactly what is going on? The next time you file an SR, try including a recording showing exactly which application is failing, where it is failing, and what it looks like when it fails.

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  • OpenWorld hands on labs: HOL9558, HOL9559 and HOL9870

    - by cpauliat
    In the upcoming event Oracle OpenWorld that will start in 2 days in San Francisco, Olivier Canonge, Simon Coter, Eric Bezille and I will run 3 hands on lab about Cloud using Oracle VM for X86 virtualization tool (details below) For each lab, a detailed document (in PDF format) explains all steps. If you don't have the opportunity to attend OpenWorld labs sessions, you can still run the labs at home or office using those documents. Lab 9558: Deploying Infrastructure as a Service (IaaS) with Oracle VM Session ID: HOL9558 Tuesday October 2nd, 2012, 10:15am – 11:15amLocation: Marriott Marquis - Salon 14/15PDF Document: part1 part2 part3 (right click and save link for each part then use winzip on file .001 to extract the PDF doc from the 3 zip files) Lab 9559: Virtualize and Deploy Oracle Applications Using Oracle VM Templates Session ID: HOL9559 Tuesday October 2nd, 2012, 11:45am – 12:45pmLocation: Marriott Marquis - Salon 14/15 PDF Document Lab 9870: x86 Enterprise Cloud Infrastructure with Oracle VM 3.x and Sun ZFS Storage Appliance Session ID: HOL 9870 Wednesday, 3 Oct, 2012, 5:00 PM - 6:00 PMLocation: Marriott Marquis - Salon 14/15 PDF Document: part1 part2 part3 (right click and save link for each part then use winzip on file .001 to extract the PDF doc from the 3 zip files)

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  • BI&EPM in Focus November 2013

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE IBM is Embracing Oracle Exalytics: The Velocity of Thought and Action (link) Customers Ambulance Victoria, Australia, uses analytics and modelling to serve the expanding needs of a growing population (link) Cablemás Selects Oracle to Speed Customer Data Insights (link) National Instruments Introduces New Business Intelligence Solutions—Runs Reports up to 30x Faster, and Expands Customer Insight (link) FLSmidth Ensures Precise, Transparent Financial Reporting at All Business Levels, Reduces Financial Consolidation Time by up to 40% (link) Enterprise Performance Management Partner Edgewater Ranzal Webinar Series Mitigate Your Biggest EPM Project Risk - Thursday, 21st November - Register here:  4.00 GMT Capital Planning in the Energy Industry - Tuesday, 26th November - Register here:  4.00 GMT Driving Value in the Retail Industry Using Hyperion Strategic Finance (HSF)  - Tuesday, 10th December - Register here:  7.00 GMT Dec 11, Look Smarter Selling Hyperion Profitability & Cost Management (HPCM) Webcast (link) EPM System Infrastructure Tips & Tricks Support: November EPM Patch Set Updates released Business Analytics Monthly Index - October 2013 Hyperion Smart View Assistance with OBIEE 11.1.1.7 Hyperion Disclosure Management 11.1.2.3.330 PSU 17444967 [Doc ID 1592645.1] Hyperion Financial Close Management (FCM) 11.1.2.3.100 PSU 16989110 [Doc ID 1592644.1] Business  Intelligence BI-Apps Whitepaper: Packaged Analytic Applications: Accelerating Time and Value By Wayne Eckerson (link) BI Apps Blog: A Closer Look at Oracle Price Analytics (link) Blog: Taking Your Business Scorecard Golfing (link) Blog: Practical Uses of Business Scorecards, from Company-Wide to Process Specific (link) Nov 19, Big Data at Work Series: How Delphi Harnesses Big Data to Improve Warranty Response & Customer Satisfaction (link) Rittman Mead Blog: Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration Support: OBIEE Suite Bundle Patches (understand OBIEE naming convention) [Doc ID 1591422.1] Support Blog: Java update alert: Essbase Administration Services (EAS) 11.1.2.3 (link) Support Blog: OBIEE 11.1.1.7.131017 now available (link) /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • New MOS note regarding Oracle Fusion Middleware certifications

    - by Sadia2
    To get started with the My Oracle Support Certification Tool for newer Oracle Fusion Middleware releases, see Doc ID 1368736.1 . This includes Oracle WebLogic Server 10.3.4+, and many popular certifications for Oracle Fusion Middleware 11.1.1.4 and 11.1.1.5. Beginning with FMW 11.1.1.6 and other FMW 11g R2 (11.1.2) releases (e.g., Forms & Reports, Identity Access Management) there is a concerted effort to load all FMW certifications into the MOS Certification tool.To help you find certification information for older Oracle Fusion Middleware releases, see Doc ID 431578.1 .    

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  • Advisor Webcast: Hyperion Planning: Migrating Business Rules to Calc Manager

    - by inowodwo
    As you may be aware EPM 11.1.2.1 was the terminal release of Hyperion Business Rules (see Hyperion Business Rules Statement of Direction (Doc ID 1448421.1). This webcast aims to help you migrate from Business Rules to Calc Manager. Date: January 10, 2013 at 3:00 pm, GMT Time (London, GMT) / 4:00 pm, Europe Time (Berlin, GMT+01:00) / 07:00 am Pacific / 8:00 am Mountain / 10:00 am Eastern TOPICS WILL INCLUDE:    Calculation Manager in 11.1.2.2    Migration Consideration    How to migrate the the HBR rules from 11.1.2.1 to Calculation Manager 11.1.2.2    How to migrate the security of the Business Rules.    How to approach troubleshooting and known issues with migration. For registration details please go to Migrating Business Rules to Calc Manager (Doc ID 1506296.1). Alternatively, to view all upcoming webcasts go to Advisor Webcasts: Current Schedule and Archived recordings [ID 740966.1] and chose Oracle Business Analytics from the drop down menu.

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  • Latest Business Analytics Support News has been released

    - by paul.a
    The latest edition of Business Analytics Support News is now available. You can read our quarterly newsletter Volume 5 Doc ID 1347131.1Featured topics include details on Smartview 64-Bit Support Patch Set Update information for various products Social Media for EPM Documentation plus more Did you miss any of the newsletters and want to find archived copies?  Volumes one to four are all listed on the News Index Doc ID 1347159.1 To ensure you don't miss out on future releases and recent changes you can subscribe to the Product News.More details about the subscription are outlined in the volume 5 "Subscribe to Product Support News" section.

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  • Upload Recordings Of The Problem To Your SR

    - by Irina
    Do you find yourself trying several times to explain a problem in a Service Request? Does the support engineer ask more than once for clarification? If so, you might be interested in DITO -- Demo It To Oracle. DITO uses CamStudio (free download!) to record the exact nature of the problem, and upload the output to your SR. The following articles provide more details: Working with Support - MOSSOS (Doc ID 1265130.1) "Demo It To Oracle" (DITO) - CamStudio Help ( Doc ID 11.1) Why take up valuable time first explaining the problem, then trying to get a web conference setup to show exactly what is going on? The next time you file an SR, try including a recording showing exactly which application is failing, where it is failing, and what it looks like when it fails.

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  • Webcast: Oracle Transportation Management Installation

    - by ChristineS
    Webcast: Oracle Transportation Management Installation Date:  November 19, 2013 at 9:30 pm India Time (Mumbai, GMT+05:30), 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 PT This one-hour session is recommended for Technical Users, System Administrators, and DBAs who will be installing Oracle Transportation Management. This webcast walks through the steps to install WebLogic, OTM Installer and OHS Installer. We are covering following topics in this Webcast : Review required steps before doing them Ask questions to live OTM Expert while going through the steps Reduce the number of errors while installing Reduce the need to log an SR during the installation process Details & Registration : Doc ID 1591674.1.Direct registration link If you have a suggestion for an Advisor Webcast to be planned in future, please post in our Community Forum What Order Management Advisor Webcast topics do YOU want to see presented?. Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 740966.1. 

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