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  • Help yourself . if you like

    - by rachelp
    At Red Gate we enjoy talking to our customers. Really! If you've read recent blog posts by members of some of our customer-facing teams, you'll have spotted the pleasure they take in their work. In case you missed those posts, here they are: From our Finance team: Finance: Friends, not foes! From our reception desk: The Front line of Communication However, we recognise that sometimes our customers would like to be able to solve their problems or answer their questions without talking to us - they're in a hurry, it's outside office hours . or perhaps they just prefer not to pick up the phone and call.   Self-service customer care So we've begun a programme of work to enable more self-service; whether it's finding the answer to a "how do i.?" question or getting access to a record of what product licenses they own, we want to make it much easier for our customers to get hold of this information for themselves. If they want to.   Phase 1: make it easier to find information We decided to start by tackling findability. We've got loads of useful information on our website, but it's sometimes difficult to find, so we've been working on improving our site search. Step 1 has been to replace the search engine, clean up the search UI, and make it consistent across the site. We're nearly there! The idea is that if we improve the site search it will be easier - and much more pleasant - for people to find the information they need. The new search will go live some time in April, and then we'll be gathering feedback, looking at web analytics (more about this in an earlier article), and working out what improvements we still need to make. We'd love to hear what you think, so do give your feedback or drop us a line. Or pick up the phone and call, if you like.   What do you think? While I've got your attention, I'd love to hear what people think about self-service customer care. Do you like to call, email, live chat . or do you prefer to dig around and find out answers yourself? Who's getting it right: what self-service sites do you like? p.s. Watch this space for news of phase 2.

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  • How Good SEO Can Help Promote Your Blog

    Are you a blogger with something to say, but need a bigger audience to hear you out? If so, then you're not alone. With millions of blogs flooding the Internet from points around the world, it can be tough to get your voice to stand out.

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  • Social Media Optimization and SEO Will Help You Dominate the Search Engines

    There are two techniques that are widely used to increase awareness of a company's website and dominate the Search engines. SMO (Social Media Optimization) refers to finding ways and means to attract visitors to a particular website. A website is a platform that is used to advertise services and products. It gives you information about what the company deals in, how to contact them, information about the products or services that they sell and different kinds of discounted offers.

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  • 3 Ways to Help Your Website Be Seen Online

    When it comes to conducting business online, having good search engine optimization (SEO) foundations is just as important as having a Web site in the first place. Whether you use your Web site to share information about your business, get customers, sell a product or service, or more, it's essential that you incorporate some tried and true SEO strategies if your Web site is going to successfully serve its purpose.

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  • Help reinstalling Ubuntu on macbook pro

    - by pipsqueaker117
    Ok. I recently installed ubuntu on my macbook pro. Unfortunately, while trying to install the nvidia graphics drivers the system wouldn't reboot, the screen grey for hours. I concluded that I had broken ubuntu, and proceeded to boot into osx and remove the ubuntu partitions. After I had done that, after a reboot, I noticed that "boot linux from hd" was still listed in the bootloader (i'm using rEFIT). I dismissed it. Now, I'm trying to reinstall ubuntu, using the same USB that I successfully installed with earlier. Now, however, when the ubuntu installer is on the "copying files" part this error (more or less) pops up. ERRNO 5: We're sorry, the installer crashed. This error frequently is caused by faulty installation media, the hard disk being too hot... and so on and so forth. I'm not sure what's causing the problem, but I have a hunch that whatever's the reason that's causing linux to show up in rEFIT is the root reason. If anyone could respond, that would be great. PS, and unfortunately no, i do not have a time machine backup.

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  • Your Blog Will Help You With SEO

    One of the factors that can greatly improve your rankings is constantly having updated content on your website. Due to the nature of blogs, you can easily have updated content by making a simple post. Most of you know that Google indexes blog content more frequently.

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  • Ubuntu crashed during the update to 12.04, not I can't recover my files, help please

    - by mrah
    I'm pretty new to Linux and I've only installed Ubuntu as I couldn't afford to buy Windows, worked well and I liked it. But I chose to upgrade it to the newest version after a prompt. The update froze and the machine was unresponsive which forced me to hard reboot it. Now nothing seems to load and I've reached my wits end (mainly cos I'm lost in all the command lines). I've decided to try and recover my data from the hard drive, only two folders, by selecting the try Ubuntu option when I insert the OS CD into the machine. The problem I'm experiencing now is it won't let me copy my folders, I get a 'The folder contents could not be displayed. You do not have the permissions necessary to view the contents of "folder_name".' Does anyone know how I can recover this data?

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  • Help with selecting objects on a map

    - by Dave
    I have a object selection function by checking the mouse click and getting the relevant object. How ever there is a rare situation where if one object is partially behind the other then both objects are in the given area so im wondering how i can make the game know which one was selected, as currently my method does not know. This is my function that works it out: function getobj(e){ mx = e.pageX - curleft; //mouse click x my = e.pageY - curtop; //mouse click y function searchSprites(sprites, x, y) { var matches = [], i = 0, data = null; for (i = 0; i < spritea.length; ++i) { data = spritea[i].data; if (x > data[0] && y > data[1] && x < data[2] && y < data[3]) { var imageData = ctx2.getImageData(x, y, 1, 1); if(imageData.data[3] !== 0){ return [spritea[i].id]; i = spritea.length; } } } } res = searchSprites(spritea, mx, my); bid = res[0]; if(bid === '1'){ alert('You selected the skyscraper in front!'); }else if(bid === '3'){ alert('You selected the skyscraper behind!'); } } Image of the map: http://i.imgur.com/qcKij.jpg It keeps telling me i clicked the skyscraper behind which is not necessarily what the user is trying to do... how can i improve the accuracy of this ?

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  • Java Program help [migrated]

    - by georgetheevilman
    Okay I have a really annoying error. Its coming from my retainAll method. The problem is that I am outputting 1,3,5 in ints at the end, but I need 1,3,5,7,9. Here is the code below for the MySet and driver classes public class MySetTester { public static void main(String[]args) { MySet<String> strings = new MySet<String>(); strings.add("Hey!"); strings.add("Hey!"); strings.add("Hey!"); strings.add("Hey!"); strings.add("Hey!"); strings.add("Listen!"); strings.add("Listen!"); strings.add("Sorry, I couldn't resist."); strings.add("Sorry, I couldn't resist."); strings.add("(you know you would if you could)"); System.out.println("Testing add:\n"); System.out.println("Your size: " + strings.size() + ", contains(Sorry): " + strings.contains("Sorry, I couldn't resist.")); System.out.println("Exp. size: 4, contains(Sorry): true\n"); MySet<String> moreStrings = new MySet<String>(); moreStrings.add("Sorry, I couldn't resist."); moreStrings.add("(you know you would if you could)"); strings.removeAll(moreStrings); System.out.println("Testing remove and removeAll:\n"); System.out.println("Your size: " + strings.size() + ", contains(Sorry): " + strings.contains("Sorry, I couldn't resist.")); System.out.println("Exp. size: 2, contains(Sorry): false\n"); MySet<Integer> ints = new MySet<Integer>(); for (int i = 0; i < 100; i++) { ints.add(i); } System.out.println("Your size: " + ints.size()); System.out.println("Exp. size: 100\n"); for (int i = 0; i < 100; i += 2) { ints.remove(i); } System.out.println("Your size: " + ints.size()); System.out.println("Exp. size: 50\n"); MySet<Integer> zeroThroughNine = new MySet<Integer>(); for (int i = 0; i < 10; i++) { zeroThroughNine.add(i); } ints.retainAll(zeroThroughNine); System.out.println("ints should now only retain odd numbers" + " 0 through 10\n"); System.out.println("Testing your iterator:\n"); for (Integer i : ints) { System.out.println(i); } System.out.println("\nExpected: \n\n1 \n3 \n5 \n7 \n9\n"); System.out.println("Yours:"); for (String s : strings) { System.out.println(s); } System.out.println("\nExpected: \nHey! \nListen!"); strings.clear(); System.out.println("\nClearing your set...\n"); System.out.println("Your set is empty: " + strings.isEmpty()); System.out.println("Exp. set is empty: true"); } } And here is the main code. But still read the top part because that's where my examples are. import java.util.Set; import java.util.Collection; import java.lang.Iterable; import java.util.Iterator; import java.util.Arrays; import java.lang.reflect.Array; public class MySet implements Set, Iterable { // instance variables - replace the example below with your own private E[] backingArray; private int numElements; /** * Constructor for objects of class MySet */ public MySet() { backingArray=(E[]) new Object[5]; numElements=0; } public boolean add(E e){ for(Object elem:backingArray){ if (elem==null ? e==null : elem.equals(e)){ return false; } } if(numElements==backingArray.length){ E[] newArray=Arrays.copyOf(backingArray,backingArray.length*2); newArray[numElements]=e; numElements=numElements+1; backingArray=newArray; return true; } else{ backingArray[numElements]=e; numElements=numElements+1; return true; } } public boolean addAll(Collection<? extends E> c){ for(E elem:c){ this.add(elem); } return true; } public void clear(){ E[] newArray=(E[])new Object[backingArray.length]; numElements=0; backingArray=newArray; } public boolean equals(Object o){ if(o instanceof Set &&(((Set)o).size()==numElements)){ for(E elem:(Set<E>)o){ if (this.contains(o)==false){ return false; } return true; } } return false; } public boolean contains(Object o){ for(E backingElem:backingArray){ if (o!=null && o.equals(backingElem)){ return true; } } return false; } public boolean containsAll(Collection<?> c){ for(E elem:(Set<E>)c){ if(!(this.contains(elem))){ return false; } } return true; } public int hashCode(){ int sum=0; for(E elem:backingArray){ if(elem!=null){ sum=sum+elem.hashCode(); } } return sum; } public boolean isEmpty(){ if(numElements==0){ return true; } else{ return false; } } public boolean remove(Object o){ int i=0; for(Object elem:backingArray){ if(o!=null && o.equals(elem)){ backingArray[i]=null; numElements=numElements-1; E[] newArray=Arrays.copyOf(backingArray,backingArray.length-1); return true; } i=i+1; } return false; } public boolean removeAll(Collection<?> c){ for(Object elem:c){ this.remove(elem); } return true; } public boolean retainAll(Collection<?> c){ MySet<E> removalArray=new MySet<E>(); for(E arrayElem:backingArray){ if(arrayElem!= null && !(c.contains(arrayElem))){ this.remove(arrayElem); } } return false; } public int size(){ return numElements; } public <T> T[] toArray(T[] a) throws ArrayStoreException,NullPointerException{ for(int i=0;i<numElements;i++){ a[i]=(T)backingArray[i]; } for(int j=numElements;j<a.length;j++){ a[j]=null; } return a; } public Object[] toArray(){ Object[] newArray=new Object[numElements]; for(int i=0;i<numElements;i++){ newArray[i]=backingArray[i]; } return newArray; } public Iterator<E> iterator(){ setIterator iterator=new setIterator(); return iterator; } private class setIterator implements Iterator<E>{ private int currIndex; private E lastElement; public setIterator(){ currIndex=0; lastElement=null; } public boolean hasNext(){ while(currIndex<=numElements && backingArray[currIndex]==null){ currIndex=currIndex+1; } if (currIndex<=numElements){ return true; } return false; } public E next(){ E element=backingArray[currIndex]; currIndex=currIndex+1; lastElement=element; return element; } public void remove() throws UnsupportedOperationException,IllegalStateException{ if(lastElement!=null){ MySet.this.remove((Object)lastElement); numElements=numElements-1; } else{ throw new IllegalStateException(); } } } } I've been able to reduce the problems, but otherwise this thing is still causing problems.

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  • Help us improve SQL Source Control

    We've been working really hard on SQL Source Control, and need your input. We're currently working on suggestions from our user forum and on an updated migrations feature that supports all source control systems and works across branches. We'd love it if you could spare 10 minutes to complete this survey. If you complete the survey by Friday June 14, you could win a $100 Amazon voucher. There are two up for grabs!

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  • How Affordable SEO Hosting Services Can Help You Out

    When it comes to the world of making sure that your website can do well online, what you have to remember is that you need some sort of an affordable SEO hosting services company that has all the needed skills and other requirements to ensure that your website can do extremely well online. What you have to remember is that it is very important to ensure that you can be provided the very best in all services that you might need.

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  • Get More Traffic to Your Website With the Help of a SEO Company

    A SEO Company is an organization that deals with search engines to bring higher ranks for its client website and Keywords / Key phrases. It creates and implements strategies to get Top 10 ranking in search engine results pages (SERPs) for the targeted keywords / key phrases of the website. It deals with the changing algorithms of the search engines and changing human behavior.

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  • HELP! Problem Can't do anyting on ubuntu 13.10

    - by Perbasilopou
    I upgraded from ubuntu 13.04 to 13.10 but when i open my laptop it freezes before i can login ant the gnome 3 splash screen. alt ctrl + f(any) not working. the only thing i can do is manualy power off. I tryied everything on recovery mode screen and some stuff about grub (nomodeset quiet splash stuff i found at this forum) but nothing is working. I can't reach tty's to login so i can't reinstall drivers for my ati radeon mobility hd 5xxx. that is my secs http://www.sony.co.uk/support/en/product/VPCEB2E1E_WI/specifications .

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  • Help with off-game tasks

    - by peoro
    I love writing video games for fun, and often do that. I noticed, anyway, that most of the times implementing the gameplay itself doesn't take too much time to me (maybe because I already did that plenty times and know what and how to do for most of the things), but when I try to implement off-game stuff I get lost. By off-game I mean what is not gameplay: menus, cutscenes between levels, world map to choose levels, saving and loading status, managing replays ... Only tried to write a few of these a few times, but always failed; that's why I never really completed and distributed a game. Are these common problems? And where should I start to do this? Where could I find some books/guides about such stuff?

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  • help me about install ubuntu server 12.04 on vmware

    - by zohreh
    I want to install Ubuntu server 64-bit on vmware 8.0.2 but I face with a problem ! I don't know why ! the problem is: From here you can choose to retry DHCP network autoconfiguration (which may succeed if your DHCP server takes a long time to respond) or to configure the network manually. Some DHCP servers require a DHCP hostname to be sent by the client, so you can also choose to retry DHCP network autoconfiguration with a hostname that you provide. there are 4 option for Continuation i don't know exactly to select which option also what is The cause of the problem? thanks a lot

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  • CD help and Dead Computer[SOLVED]

    - by fifi_defluffy
    I am trying to burn 12.04 on a CD. Should be it working or is it not? After reading a couple of other forums that relates to this question, they say to use a 700MB CD which I am but again is not working. Another question is that the reason for this is because I have a School Desktop which I use and the OS seems to have crashed and that OS files seem to be missing so this looks like an option at the moment. So basically, Can't burn it on a CD (says its too small) and trying to rework a partial dead computer...

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  • SEO Techniques Help in Getting Higher Ranks

    SEO plays a very important role in bringing adequate traffic to your website. And especially when you are in a web marketing business like selling products and services through internet, then the success of you company depends upon the traffic coming to your website.

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  • Need some help fixing fonts (11.04 Alpha 3)

    - by Spacecraft
    Hi I changed my Application Font and Window Font to something much better looking but it has a few problems. The font is Umpush Light. It's doing this in the software center: http://img851.imageshack.us/img851/8307/workspace1004.png If I increase the font size from 11 to 12, that problem goes away, but then everything is too large. When I increase it this also happens: http://img819.imageshack.us/img819/6231/workspace1006e.png It starts moving the text in the search box up, and the "All Applications" drop down gets messed up too. It seems like there is too much padding around the font or something. Anyone have any ideas on how I can fix this?

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