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  • My Oracle Support: Your Mobile Needs

    - by richard.miller
    We know you have issues with My Oracle Support. But one area which we haven't tried to help customers is in the mobile space. If you have a few minutes take this survey. Our goal is to be able to deliver a "5 star" solution via mobile for limited set of specific and important uses. We don't plan on delivering the kitchen sink. Help us plan on what is REALLY important to you when on the move. http://tinyurl.com/mosmobile

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  • Adding a Role to a Responsibility for Use with the Oracle E-Business Suite SDK for Java JAAS Implementation

    - by Juan Camilo Ruiz
    This new post on the series of ADF integration with Oracle E-Business Suite, was written by Sara Woodhull, Principal Product Manager on the Oracle E-Business Suite Applications Technology team. Based on a previous post of the series, a reader asked what to do if you have an existing responsibility assigned to lots of users, instead of the UMX role that the Oracle E-Business Suite SDK for Java JAAS Implementation requires.  It would be tedious to assign a new role directly to hundreds or thousands of users, so naturally we’d like to avoid that if possible. Most people don’t know this, but it’s possible to assign a UMX role to a responsibility in Oracle User Management. Once you do that, users with your responsibility will all inherit your UMX role automatically. You can then proceed with using your UMX role with JAAS for ADF. Here is how to assign a UMX role to a responsibility in Oracle E-Business Suite: In the User Management responsibility, go to the Roles & Role Inheritance page. Search for the responsibility you want. In the search results table, click the “View In Hierarchy” icon for your responsibility. Note that the codes for responsibilities start with FND_RESP, while the codes for roles start with UMX. In the Role Inheritance Hierarchy, click on the Add Node icon (green plus + ) for your responsibility. Now you will see what appears to be the same page again but it is a little different (note the text at the top telling you the role you select will be inherited…).  This time, either search or expand nodes until you find your custom UMX role.  Use the Quick Select to choose that role. You will be sent back to the first screen, where you should see a confirmation message at the top. On the same page you can verify that the custom UMX role is underneath the responsibility.  You may need to expand one or more nodes to see the UMX role under the responsibility. You might see some other roles that have been inherited as well. Now that your users have the UMX role, you can test that the UMX role is being passed through to your ADF application through the Oracle E-Business Suite SDK for Java JAAS feature. Happy coding!

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  • What more a Business Service can do?

    - by Rajesh Sharma
    Business services can be accessed from outside the application via XAI inbound service, or from within the application via scripting, Java, or info zones. Below is an example to what you can do with a business service wrapping an info zone.   Generally, a business service is specific to a page service program which references a maintenance object, that means one business service = one service program = one maintenance object. There have been quite a few threads in the forum around this topic where the business service is misconstrued to perform services only on a single object, for e.g. only for CILCSVAP - SA Page Maintenance, CILCPRMP - Premise Page Maintenance, CILCACCP - Account Page Maintenance, etc.   So what do you do when you want to retrieve some "non-persistent" field or information associated with some object/entity? Consider few business requirements: ·         Retrieve all the field activities associated to an account. ·         Retrieve the last bill date for an account. ·         Retrieve next bill date for an account.   It can be as simple as described below, for this post, we'll use the first scenario - Retrieve all the field activities associated to an account. To achieve this we'll have to do the following:   Step 1: Define an info zone   (A basic Zone of type F1-DE-SINGLE - Info Data Explorer - Single SQL has been used; you can use F1-DE - Info Data Explorer - Multiple SQLs for more complex scenarios)   Parameter Description Value To Enter User Filter 1 F1 Initial Display Columns C1 C2 C3 SQL Condition F1 SQL Statement SELECT     FA_ID, FA_STATUS_FLG, CRE_DTTM FROM     CI_FA WHERE     SP_ID IN         (SELECT SP_ID         FROM CI_SA_SP         WHERE             SA_ID IN                 (SELECT SA_ID                  FROM CI_SA                  WHERE                     ACCT_ID = :F1)) Column 1 source=SQLCOL sqlcol=FA_ID Column 2 source=SQLCOL sqlcol=FA_STATUS_FLG Column 3 type=TIME source=SQLCOL sqlcol=CRE_DTTM order=DESC   Note: Zone code specified was 'CM_ACCTFA'   Step 2: Define a business service Create a business service linked to 'Service Name' FWLZDEXP - Data Explorer. Schema will look like this:   <schema> <zoneCd mapField="ZONE_CD" default="CM_ACCTFA"/>      <accountId mapField="F1_VALUE"/>      <rowCount mapField="ROW_CNT"/>      <result type="group">         <selectList type="list" mapList="DE">             <faId mapField="COL_VALUE">                 <row mapList="DE_VAL">                     <SEQNO is="1"/>                 </row>             </faId>              <status mapField="COL_VALUE">                 <row mapList="DE_VAL">                     <SEQNO is="2"/>                 </row>             </status>              <createdDateTime mapField="COL_VALUE">                 <row mapList="DE_VAL">                     <SEQNO is="3"/>                 </row>             </createdDateTime>         </selectList>     </result> </schema>      What's next? As mentioned above, you can invoke this business service from an outside application via XAI inbound service or call this business service from within a script.   Step 3: Create a XAI inbound service for above created business service         Step 4: Test the inbound service   Go to XAI Submission and test the newly created service   <RXS_AccountFA>       <accountId>5922116763</accountId> </RXS_AccountFA>  

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  • Enterprise MDM: Rationalizing Reference Data in a Fast Changing Environment

    - by Mala Narasimharajan
    By Rahul Kamath Enterprises must move at a rapid pace to establish and retain global market leadership by continuously focusing on operational efficiency, customer intimacy and relentless execution. Reference Data Management    As multi-national companies with a presence in multiple industry categories, market segments, and geographies, their ability to proactively manage changes and harness them to align their front office with back-office operations and performance management initiatives is critical to make the proverbial elephant dance. Managing reference data including types and codes, business taxonomies, complex relationships as well as mappings represent a key component of the broader agenda for enabling flexibility and agility, without sacrificing enterprise-level consistency, regulatory compliance and control. Financial Transformation  Periodically, companies find that processes implemented a decade or more ago no longer mirror the way of doing business and seek to proactively transform how they operate their business and underlying processes. Financial transformation often begins with the redesign of one’s chart of accounts. The ability to model and redesign one’s chart of accounts collaboratively, quickly validate against historical transaction bases and secure business buy-in across multiple line of business stakeholders, while continuing to manage changes within the legacy general ledger systems and downstream analytical applications while piloting the in-flight transformation can mean the difference between controlled success and project failure. Attend the session titled CON8275 - Oracle Hyperion Data Relationship Management: Enabling Enterprise Transformation at Oracle Openworld on Monday, October 1, 2012 at 4:45pm in Ballroom A of the InterContinental Hotel to learn how Oracle’s Data Relationship Management solution can help you stay ahead of the competition and proactively harness master (and reference) data changes to transform your enterprise. Hear in-depth customer testimonials from GE Healthcare and Old Mutual South Africa to learn how others have harnessed this technology effectively to build enduring competitive advantage through business process innovation and investments in master data governance. Hear GE Healthcare discuss how DRM has enabled financial transformation, ERP consolidation, mergers and acquisitions, and the alignment reference data across financial and management reporting applications. Also, learn how Old Mutual SA has upgraded to EBS R12 Financials and is transforming the management of chart of accounts for corporate reporting. Separately, an esteemed panel of DRM customers including Cisco Systems, Nationwide Insurance, Ralcorp Holdings and Mentor Graphics will discuss their perspectives on how DRM has helped them address business challenges associated with enterprise MDM including major change management initiatives including financial transformations, corporate restructuring, mergers & acquisitions, and the rationalization of financial and analytical master reference data to support alternate business perspectives for the alignment of EPM/BI initiatives. Attend the session titled CON9377 - Customer Showcase: Success with Oracle Hyperion Data Relationship Management at Openworld on Thursday, October 4, 2012 at 12:45pm in Ballroom of the InterContinental Hotel to interact with our esteemed speakers first hand.

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  • Copy machine security issues.

    - by David Nudelman
    I am involved on a project to talk to communities about the risks of posting online content is social networks. But this time I was really impressed how far security concerns can go. This video from CBS news talks about security risks related to corporate fax/printers and scanners. It was very clear that when they got the machines they selected the machines by previous owner and they were not random machines, but still, I will never scan from my company machine again. I guess the price of multifunction printers will go up if this video goes viral. Regards, David Nudelman

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  • A new blog is born

    - by robertphyatt
    Hello! I have decided to start a blog of my adventures learning how to solve problems coding things with the intent that what I put out there might be of some use to some down-trodden developer out there that is trying to solve a problem that I have already figured out.

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  • Simple Mouse Move Event in F# with Winforms

    - by MarkPearl
    This evening I had the pleasure of reading one of ThomasP’s blog posts on first class events. It was an excellent read, and I thought I would make a brief derivative of his post to explore some of the basics. In Thomas’s post he has a form with an ellipse on it that when he clicks on the ellipse it pops up a message box with the button clicked… awesome. Something that got me on the post though was the code similar to the one below… // React to Mouse Move events on the form let evtMessages = frm.MouseMove |> Event.map (fun mi -> mi.Location.ToString()) |> Event.map (sprintf "Hey, you clicked on the ellipse.\nUsing: %s") |> Event.add (MessageBox.Show >> ignore) The MessageBox is a function with a string passed into it. What if I wanted to rather change a mutable value holder instead, how would the syntax go for that? Immediately the thought came to me of anonymous functions. I’ve used them before to do something like this… let HelloPerson personName = "Hello " + personName |> fun(x) -> Console.WriteLine(x) So using the same approach I adapted the event code to instead of showing a Message Box with a string passed in to it, to rather change the forms header. |> Event.map (sprintf "Your mouse position is %s") |> Event.add(fun(x) -> frm.Text <- x) Okay… it looks a bit weird with the –> x <- syntax, but makes sense and works… The next thing I wanted to do was change Thomas’s code sample from having an ellipse, and reacting to the position of the mouse and click, to rather trigger the event whenever the mouse moved. This simple involved removing some filtering code. Finally I wanted the code to work as a FSharp Project without having to run through the F# interactive. To achieve this I just needed to find out how to trigger the window event loop. This can be achieved with the code below… // Program eventloop while frm.Created do Application.DoEvents()   So lets look at the complete code sample… #light open System open System.Drawing open System.Windows.Forms // Create the main form let frm = new Form(ClientSize=Size(600,400)) // React to Mouse Move events on the form let evtMessages = frm.MouseMove |> Event.map (fun mi -> mi.Location.ToString()) |> Event.map (sprintf "Your mouse position is %s") |> Event.add(fun(x) -> frm.Text <- x) // Show the form frm.Show() // Program eventloop while frm.Created do Application.DoEvents()

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  • Upgrade Workshop in Warsaw today

    - by Mike Dietrich
    Thanks a lot - this was really impressive today. I don't know the exact number of attandees yet but it must have been more than 100 people. So I'd really like to thank you for this wonderful day in Warsaw. I've just made it to Budapest - and in case you are looking for the most recent version of the slides please download them from here: http://apex.oracle.com/folien and use the keyword (aka Schluesselwort): upgrade112 Thanks a lot - and let me know if your upgrades went fine :-)

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  • BPM Workspace and Webforms customization by Bruno Neves Alves

    - by JuergenKress
    Under the propose of a project customization customization on BPM workspace and designed webforms were applied using custom css and used as skin and as webforms theme. Its important also to highlight that a workspace skin appliance is enough to bring customization to your webforms since they will inherit the workspace skin customization, nevertheless, themes offers you the possibility to enrich that customization or even to overlap it if desired. This blog post shares my experience trying what is available today as sample from Oracle Samples site but also how I found it starting from scratch. I have follow the following contents to achieve a full workspace and webforms customization: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Bruno Neves Alves,BPM Workspace,Webforms,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Introducing Oracle User Productivity Kit (UPK) 12.1 Thursday 26th June 2014 – Oracle, Reading, Berkshire

    - by Kathryn Lustenberger
    Join Oracle UPK Product Management and Product Development In conjunction with Larmer Brown Register Now v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} UPK Client Event – Introducing v12.1 Thursday 26th June 2014 Oracle Thames Valley Park, Reading, Berkshire Agenda Time Session 10.00am Registration and Coffee 10.30am Introductions and Objectives TWIN TRACK SESSION 10.45am Introduction to UPK (Standard) Version 12.1 Overview and Demonstration for delegates new to UPK Upgrading to UPK (Standard) Version 12.1 Demonstration of the latest release, for delegates with experience of UPK 12.25pm Q&A An opportunity for delegates to raise specific questions about the tool Q&A An opportunity for delegates to raise specific questions about the latest release 12.45pm Lunch 1.30pm Larmer Brown Development Tracker Larmer Brown’s Development Tracker addresses the challenge of ensuring that a Content Development Project will meet agreed deadlines, identifying risks with sufficient notice to take action 1.50pm Case Study How the Development Tracker addressed this client’s requirement to track, monitor and report progress on a large-scale implementation Project 2.10pm Larmer Brown Library Content for UPK This session will showcase some of Larmer Brown’s content library and consider how pre-built content can be used to your advantage 2.30pm Coffee Break 2.45pm Making the most of UPK Professional This presentation and demonstration seeks to unlock the potential of UPK Professional for those that may not be fully utilising the tool   3.20pm Case Study How this client has utilised the tracking and reporting features within UPK Professional 3.40pm Summary and Conclusions 4.00pm Close

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  • Latest Patch Set Updates for EPM

    - by Lia Nowodworska - Oracle
    Here is the list of the latest Patch Set Updates for EPM products: The "Patch" ID links will access the patch directly for download from "My Oracle Support" (login required). Patch 18490422  for Hyperion Financial Management 11.1.2.2.307 Patch 18685108  for Oracle Hyperion Profitability and Cost Management release 11.1.2.3.501 Patch 18400594  for Hyperion Strategic Finance 11.1.2.3.501 Patch 18505475 for Hyperion Essbase Admin Services Server 11.1.2.3.501  Patch 18505468 for Hyperion Essbase Admin Services Console MSI 11.1.2.3.501  Patch 18505499 for Hyperion Essbase RTC 11.1.2.3.501  Patch 18505489 for Hyperion Essbase Server 11.1.2.3.501  Patch 18505494 for Hyperion Essbase Client 11.1.2.3.501  Patch 18505483 for Hyperion Essbase Client MSI 11.1.2.3.501  Patch 18505515 for Hyperion Analytic Provider Services 11.1.2.3.501 Patch 18505506 for Hyperion Essbase Studio Server 11.1.2.3.501 Patch 18505503 for Hyperion Essbase Studio Console MSI 11.1.2.3.501 For the latest Enterprise Performance Management Patch Set Updates visit: Oracle Hyperion EPM Products [Doc ID 1400559.1]

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  • The Spotlight is on You

    - by Claudia McDonald
    On the field or off the field, in ballet slippers or singing your heart out on stage, offering a stellar performance every time is key to holding the attention of your audience and having them come back hungry for more. Similarly, showing up to a new business meeting wearing pink tights and a tutu might be one way to holding the attention of your customer, but offering them an unmatched and ground-breaking software solution certainly will get their attention! Simply put, the Oracle Exastack program enables both ISV's and OEM's to rapidly build and deliver faster, more reliable applications. It comes as no surprise that the success of the Oracle Exastack program is centered on establishing Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud as the highest performance, lowest cost platforms available in the industry today.  But here is where the real standing-ovation-worthy facts come in. The Oracle Exadata Database Machine is the only database machine that provides extreme performance for both data warehousing and online transaction processing (OLTP) workloads, making it the ideal platform for consolidating onto private clouds. Whereas the Oracle Exalogic Elastic Cloud is an engineered hardware and software system tested and tuned by Oracle to provide the best foundation for cloud computing, while allowing Java applications, Oracle Applications and other enterprise applications to run with extreme performance. – And the crowd goes wild, ladies and gentlemen! In just four months alone, our partners have already achieved over 150 Oracle Exastack Ready milestones for Oracle Solaris, Oracle Linux, Oracle Database and Oracle WebLogic Server.  As Judson has said, “With the Oracle Exastack program, Oracle is helping partners test, tune and optimize their applications to deliver optimal performance and reliability, accelerating innovation and delivering superior value to customers." And get this, not only are their applications running faster and more efficiently, they are actually being delivered at a lower cost to customers than ever before – extreme performance well deserving of 3 consecutive arabesques! If you haven’t already, check out what some of our partners are saying about the Oracle Exastack program in this video, and find out all that is available to you today. By participating in the Oracle Exastack program, partners now have the ability to achieve Oracle Exadata Optimized, Oracle Exalogic Optimized, Oracle Exadata Ready and Oracle Exalogic Ready status for their solutions. New Oracle Exastack labs, provide OPN members with access to Oracle technical resources, on-premise facilities and remote lab environments. With Oracle Exastack Optimized, partners experience faster and more reliable applications to run on the Oracle Exadata Database Machine, as well as the long awaited Oracle Exalogic Elastic Cloud. Savvy OPN members are leveraging the Oracle Exastack Optimized program toward their advancement to Platinum or Diamond level in OPN. Partners are achieving Oracle Exadata Ready and Oracle Exalogic Ready giving them a competitive advantage and signaling to customers that their applications readily support Oracle Exadata Database Machine or Oracle Exalogic Elastic Cloud to deliver extreme performance. Get your dancing shoes on, The OPN Communications Team

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  • Jumpstart Fusion Middleware projects with Oracle User Productivity Kit

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Missed our webinar on how Oracle UPK can reduce your project timeline by more than 10%?  View the playback and discover how to successfully build, deploy, and manage custom applications built with Fusion Middleware using Oracle User Productivity Kit!  Oracle UPK develops standards, processes, and designs the right solution for Oracle SOA Suite, WebCenter, Web 2.0, and Business Process Management tool users. By using Oracle UPK organizations can reduce implementation costs, increase user adoption, and shorten time to deployment of custom applications built with Fusion Middleware.  View this webcast and learn how Oracle UPK: Reduces standardization effort costs by 75% Drives standardization and adoption of ITIL processes Brings products to market faster with rapid custom application development Increases user adoption and productivity rate  For more information on Oracle UPK, visit the resource center. 

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  • Java ME SDK 3.0.5 is released!

    - by SungmoonCho
      Java ME SDK 3.0.5 went live! For many months, we have been working hard to fix bugs from previous version, and add a lot of new features demanded by Java ME community. You can download the new version from this link. Please see below for more information. NetBeans Integration All Java ME tools are implemented as NetBeans plugins. Device Manager Java ME SDK now supports multiple device managers. You can switch between different versions of device managers. LWUIT 1.5 Support The Resource Editor is available from the Java ME menu to help you design and organize resources for LWUIT applications. For a description of LWUIT 1.5 features, visit the LWUIT download page Network Monitor Integrated with NetBeans profiling tools, the Network Monitor now supports WMA, SIP, Bluetooth and OBEX, SATSA APDU and JCRMI, and server sockets. CPU Profiler Now uses standard NetBeans profiling facilities to view snapshots. Profiling of VM classes can also be toggled on or off. WURFL Device Database The database has been updated with more than 1000 new devices. Tracing - New tracing functionality now includes CLDC VM events, and monitors events such as exceptions, class loading, garbage collection, and methods invocation. New or updated JSR support - Includes support for JSR 234 (Advanced Multimedia Supplements), JSR 253 (Mobile Telephony API), JSR 257 (Contactless Communication API), JSR 258 (Mobile User Interface Customization API), and JSR 293 (XML API for Java ME).

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  • Tips on ensuring Model Quality

    - by [email protected]
    Given enough data that represents well the domain and models that reflect exactly the decision being optimized, models usually provide good predictions that ensure lift. Nevertheless, sometimes the modeling situation is less than ideal. In this blog entry we explore the problems found in a few such situations and how to avoid them.1 - The Model does not reflect the problem you are trying to solveFor example, you may be trying to solve the problem: "What product should I recommend to this customer" but your model learns on the problem: "Given that a customer has acquired our products, what is the likelihood for each product". In this case the model you built may be too far of a proxy for the problem you are really trying to solve. What you could do in this case is try to build a model based on the result from recommendations of products to customers. If there is not enough data from actual recommendations, you could use a hybrid approach in which you would use the [bad] proxy model until the recommendation model converges.2 - Data is not predictive enoughIf the inputs are not correlated with the output then the models may be unable to provide good predictions. For example, if the input is the phase of the moon and the weather and the output is what car did the customer buy, there may be no correlations found. In this case you should see a low quality model.The solution in this case is to include more relevant inputs.3 - Not enough cases seenIf the data learned does not include enough cases, at least 200 positive examples for each output, then the quality of recommendations may be low. The obvious solution is to include more data records. If this is not possible, then it may be possible to build a model based on the characteristics of the output choices rather than the choices themselves. For example, instead of using products as output, use the product category, price and brand name, and then combine these models.4 - Output leaking into input giving the false impression of good quality modelsIf the input data in the training includes values that have changed or are available only because the output happened, then you will find some strong correlations between the input and the output, but these strong correlations do not reflect the data that you will have available at decision (prediction) time. For example, if you are building a model to predict whether a web site visitor will succeed in registering, and the input includes the variable DaysSinceRegistration, and you learn when this variable has already been set, you will probably see a big correlation between having a Zero (or one) in this variable and the fact that registration was successful.The solution is to remove these variables from the input or make sure they reflect the value as of the time of decision and not after the result is known. 

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  • Create a Smoother Period Close

    - by Get Proactive Customer Adoption Team
    Untitled Document Do You Use Oracle E-Business Suite Products Involved in Accounting Period Closes? We understand that closing the periods in your system at the end of an accounting period enables your company to make the right business decisions. We also know this requires prior preparation, good procedures, and quality data. To help you meet that need, Oracle E-Business Suite’s proactive support team developed the Period Close Advisor to help your organization conduct a smooth period close for its Oracle E-Business Suite 12 products. The Period Close Advisor is composed of logical steps you can follow, aligned by the business requirement flow. It will help with an orderly close of the product sub-ledgers before posting to the General Ledger. It combines recommendations and industry best practices with tips from subject matter experts for troubleshooting. You will find patches needed and references to assist you during each phase. Get to know the E-Business Suite Period Close Advisor The Period Close Advisor does more than help the users of Oracle E-Business Suite products close their period. You can use it before and throughout the period to stay on track. Proactively it assists you as you set up your company’s period close process. During the period, it helps evaluate your system’s readiness for initiating the period close procedures and prepare the system for a smooth period close experience. The Period Close Advisor gets you to answers when you have questions and gives you the latest news from us on Oracle E-Business Suite’s period close. The Period Close Advisor is the right place to start. How to Use the E-Business Suite Period Close The Period Close Advisor graphically guides you through your period close. The tabs show you the products (also called applications or sub-ledgers) covered, and the product order required for the processing to handle any dependencies between the products. Users of all the products it covers can benefit from the information it contains. Structure of the Period Close Advisor Clicking on a tab gives you the details for that particular step in the process. This includes an overview, showing how the products fit into the overall period close process, and step-by-step information on each phase needed to complete the period close for the tab. You will also find multimedia training and related resources you can access if you need more information. Once you click on any of the phases, you see guidance for that phase. This can include: Tips from the subject-matter experts—here are examples from a Cash Management specialist: “For organizations with high transaction volumes bank statements should be loaded and reconciled on a daily basis.” “The automatic reconciliation process can be set up to create miscellaneous transactions automatically.” References to useful Knowledge Base documents: Information Centers for the products and features FAQs on functionality Known Issues and patches with both the errors and their solutions How-to documents that explain in detail how to use a feature or complete a process White papers that give overview of a feature, list setup required to use the feature, etc. Links to diagnosticsthat help debug issues you may find in a process Additional information and alerts about a process or reports that can help you prevent issues from surfacing This excerpt from the “Process Transaction” phase for the Receivables product lists documents you’ll find helpful. How to Get Started with the Period Close Advisor The Period Close Advisor is a great resource that can be used both as a proactive tool (while setting up your period end procedures) and as the first document to refer to when you encounter an issue during the period close procedures! As mentioned earlier, the order of the product tabs in the Period Close Advisor gives you the recommended order of closing. The first thing to do is to ensure that you are following the prescribed order for closing the period, if you are using more than one sub-ledger. Next, review the information shared in the Evaluate and Prepare and Process Transactions phases. Make sure that you are following the recommended best practices; you have applied the recommended patches, etc. The Reconcile phase gives you the recommended steps to follow for reconciling a sub-ledger with the General Ledger. Ensure that your reconciliation procedure aligns with those steps. At any stage during the period close processing, if you encounter an issue, you can revisit the Period Close Advisor. Choose the product you have an issue with and then select the phase you are in. You will be able to review information that can help you find a solution to the issue you are facing. Stay Informed Oracle updates the Period Close Advisor as we learn of new issues and information. Bookmark the Oracle E-Business Suite Period Close Advisor [ID 335.1] and keep coming back to it for the latest information on period close

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  • Oracle Enterprise Manager 12c Configuration Best Practices (Part 3 of 3)

    - by Bethany Lapaglia
    <span id="XinhaEditingPostion"></span>&amp;lt;span id=&amp;quot;XinhaEditingPostion&amp;quot;&amp;gt;&amp;lt;/span&amp;gt;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt; This is part 3 of a three-part blog series that summarizes the most commonly implemented configuration changes to improve performance and operation of a large Enterprise Manager 12c environment. A “large” environment is categorized by the number of agents, targets and users. See the Oracle Enterprise Manager Cloud Control Advanced Installation and Configuration Guide chapter on Sizing for more details on sizing your environment properly. Part 1 of this series covered recommended configuration changes for the OMS and Repository Part 2 covered recommended changes for the Weblogic server Part 3 covers general configuration recommendations and a few known issues The entire series can be found in the My Oracle Support note titled Oracle Enterprise Manager 12c Configuration Best Practices [1553342.1]. Configuration Recommendations Configure E-Mail Notifications for EM related Alerts In some environments, the notifications for events for different target types may be sent to different support teams (i.e. notifications on host targets may be sent to a platform support team). However, the EM application administrators should be well informed of any alerts or problems seen on the EM infrastructure components. Recommendation: Create a new Incident rule for monitoring all EM components and setup the notifications to be sent to the EM administrator(s). The notification methods available can create or update an incident, send an email or forward to an event connector. To setup the incident rule set follow the steps below. Note that each individual rule in the rule set can have different actions configured. 1.  To create an incident rule for monitoring the EM components, click on Setup / Incidents / Incident Rules. On the All Enterprise Rules page, click on the out-of-box rule called “Incident management Ruleset for all targets” and then click on the Actions drop down list and select “Create Like Rule Set…” 2. For the rule set name, enter a name such as MTM Ruleset. Under the Targets tab, select “All targets of types” and select “OMS and Repository” from the drop down list. This target type contains all of the key EM components (OMS servers, repository, domains, etc.) 3. Click on the Rules tab. To edit a rule, click on the rule name and click on Edit as seen below 4. Modify the following rules: a. Incident creation Rule for metric alerts i. Leave the Type set as is but change the Severity to add Warning by clicking on the drop down list and selecting “Warning”. Click Next. ii.  Add or modify the actions as required (i.e. add email notifications). Click Continue and then click Next. iii. Leave the Name and description the same and click Next. iv. Click Continue on the Review page. b. Incident creation Rule for target unreachable. i.   Leave the Type set as is but change the Target type to add OMS and Repository by clicking on the drop down list selecting “OMS and Repository”. Click Next. ii.  Add or modify the actions as required (i.e. add email notifications) Click Continue and then click Next. iii. Leave the Name and description the same and click Next. iv. Click Continue on the Review page. 5.  Modify the actions for any other rule as required and be sure to click the “Save” push button to save the rule set or all changes will be lost. Configure Out-of-Band Notifications for EM Agent Out-of-Band notifications act as a backup when there’s a complete EM outage or a repository database issue. This is configured on the agent of the OMS server and can be used to send emails or execute another script that would create a trouble ticket. It will send notifications about the following issues: • Repository Database down • All OMS are down • Repository side collection job that is broken or has an invalid schedule • Notification job that is broken or has an invalid schedule Recommendation: To setup Out-of-Band Notifications, refer to the MOS note “How To Setup Out Of Bound Email Notification In 12c” (Doc ID 1472854.1) Modify the Performance Test for the EM Console Service The EM Console Service has an out-of-box defined performance test that will be run to determine the status of this service. The test issues a request via an HTTP method to a specific URL. By default, the HTTP method used for this test is a GET but for performance reasons, should be changed to HEAD. The URL used for this request is set to point to a specific OMS server by default. If a multi-OMS system has been implemented and the OMS servers are behind a load balancer, then the URL in this section must be modified to point to the load balancer name instead of a specific server name. If this is not done and a portion of the infrastructure is down then the EM Console Service will show down as this test will fail. Recommendation: Modify the HTTP Method for the EM Console Service test and the URL if required following the detailed steps below. 1.  To create an incident rule for monitoring the EM components, click on Targets / Services. From the list of services, click on the EM Console Service. 2. On the EM Console Service page, click on the Test Performance tab. 3.  At the bottom of the page, click on the Web Transaction test called EM Console Service Test 4.  Click on the Service Tests and Beacons breadcrumb near the top of the page. 5.  Under the Service Tests section, make sure the EM Console Service Test is selected and click on the Edit push button. 6.  Under the Transaction section, make sure the Access Logout page transaction is selected and click on the Edit push button 7) Under the Request section, change the HTTP Method from the default of GET to the recommended value of HEAD. The URL in this section must be modified to point to the load balancer name instead of a specific server name if multi-OMSes have been implemented. Check for Known Issues Job Purge Repository Job is Shown as Down This issue is caused after upgrading EM from 12c to 12cR2. On the Repository page under Setup ? Manage Cloud Control ? Repository, the job called “Job Purge” is shown as down and the Next Scheduled Run is blank. Also, repvfy reports that this is a missing DBMS_SCHEDULER job. Recommendation: In EM 12cR2, the apply_purge_policies have been moved from the MGMT_JOB_ENGINE package to the EM_JOB_PURGE package. To remove this error, execute the commands below: $ repvfy verify core -test 2 -fix To confirm that the issue resolved, execute $ repvfy verify core -test 2 It can also be verified by refreshing the Job Service page in EM and check the status of the job, it should now be Up. Configure the Listener Targets in EM with the Listener Password (where required) EM will report this error every time it is encountered in the listener log file. In a RAC environment, typically the grid home and rdbms homes are owned by different OS users. The listener always runs from the grid home. Only the listener process owner can query or change the listener properties. The listener uses a password to allow other OS users (ex. the agent user) to query the listener process for parameters. EM has a default listener target metric that will query these properties. If the agent is not permitted to do this, the TNS incident (TNS-1190) will be logged in the listener’s log file. This means that the listener targets in EM also need to have this password set. Not doing so will cause many TNS incidents (TNS-1190). Below is a sample of this error from the listener log file: Recommendation: Set a listener password and include it in the configuration of the listener targets in EM For steps on setting the listener passwords, see MOS notes: 260986.1 , 427422.1

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  • Oracle VM & Virtualisation

    - by Alex Blyth
    Hi AllHere are the details for Wednesday's (28th April 2010) webcast on "Oracle VM & Virtualisation" with Special Guest - Dean Samuels, Principal Sales Consultant for Oracle VM and Oracle Enterprise Linux -  beginning at 1.30pm (Sydney, Australia Time) :Webcast is at http://strtc.oracle.com (IE6, 7 & 8 supported only)Conference ID for the webcast is 6690427Conference Key: oraclevmEnrollment is required. Please click here to enroll.Please use your real name in the name field (just makes it easier for us to help you out if we can't answer your questions on the call)Audio details:NZ Toll Free - 0800 888 157 orAU Toll Free - 1800420354 (or +61 2 8064 0613Meeting ID: 7914841Meeting Passcode: 28042010Talk to you all tomorrowAlex

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  • SOA &amp; Application Grid Specialization step 2 of 6 &ndash; References &amp; Marketing Kits

    - by Jürgen Kress
    In our fist step to become SOA Specialized & Application Grid Specialized we highlighted our OMM to register your opportunities. We continue our path to specialization with our marketing offerings to create your reference cases and run joint marketing campaigns. References: Be Recognized Through Partner Success Stories Oracle delivers a wide variety of services and solutions through our partners and we believe that those successes should be recognized and promoted. References are also required to become specialized. We showcase our partners’ capabilities in Oracle products and industries through partner success stories that are published on Oracle.com. For significant implementations, we may invite partners to participate in a press release or be interviewed in a podcast. To participate and take a further step to become specialized, please take a minute to complete the form and tell us about the successful project you have implemented. If your story is selected, we will contact you for an interview. Create your references The partner reference program Enables partners to be recognized by both Oracle and our customers Provides an opportunity for partners to showcase successes with their customers on Oracle solutions Helps raise awareness of our partners’ capabilities, elevating them above their competition Time to submit a SOA and Application Grid reference request today To learn more about partner references, check out the following resources: Judson Althoff’s YouTube Video: Be Recognized with OPN Specialized Reference Program OPN PartnerCast: Be Recognized…Your Reference Matters!!! (MP3) Partner/Customer Reference Brochure (PDF) Marketing Kits We have created OFM 11g marketing kit http://tinyurl.com/soamarketing (OPN account required) The marketing kit includes all the ppts and demos from our launch event. Oracle package includes: • Event templates like invitation, agenda ,confirmation follow up templates • OFM 11g presentations • Free usage of the Oracle Customer Visit Center • Condition: mandatory lead registration in the Oracle Open Market Model (OMM) To download the material, please make sure that you select the campaign “Enterprise: Fusion Middleware 11g”: OFM 11g Oracle Marketing 4 Partners Package http://tinyurl.com/soamarketing (OPN account required)   For more information on Specialization please visit our OPN Specialized Webcast Series And become a member in our SOA Partner Community for registration please visit www.oracle.com/goto/ema/soa Jürgen Kress, SOA Partner Adoption EMEA SOA Specialized Application Grid Specialized Proof 2 transactions with OMM Proof 2 transactions with OMM Create your 2 references Create your 2 references SOA Sales assessment 3, Oracle Application Grid Sales Specialist  SOA Pre-Sales assessment 3 Oracle Application Grid PreSales Specialist Support assessment 1 Support assessment 2 SOA Implementation assessment 4 Application Gridplementation assessment 4

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  • More Changes...

    - by MOSSLover
    Stuff has changed drastically for me in the past two to three years.  I moved over 1000 miles from Saint Louis.  I go outside and I get up in front of crowds with less issues.  Now I'm changing jobs again.  I'm not really sure what to say here.  I was obviously unhappy and I needed to do something different.  So quit two days ago and I guess it worked out that I end with B&R this Friday, then head to TEC and SPS Huntsville and a week from this Monday I start my new job at Gig Werks.  I'm not sure what to expect or where I'm heading, but I think it's a step in the right direction.  I won't really know what kind of impact this will have on my life for at least another 6 months to a year. For some reason I can't sleep tonight and I think it's really a reflection of my last day.  Tomorrow is an ending and a beginning at the same time.  So it's both kind of sad and exciting.  I don't know why I'm really excited to go to Disney Land for the second time ever in my life time.  I get to ride the Teacups.  For the longest time when I was a kid I wanted to go to Disney Land.  I wanted to ride the teacups.  In 2007, at the age of 25, I rode the teacups for my first ever visit to LA.  That was the start of finally syncing up with my childhood goals.  I wanted to live near a major city.  I wanted to visit all the major cities in the world.  I wanted to see everything and meet everyone.  This job change will probably turn into something great I just don't know it yet.  I'm walking again outside my comfort zone and stepping into uncharted territory.  In 2-3 years I'll probably write another blog post how this week lead to something great.  It just stinks when you have to leave behind something you know and love.  I will miss all my current colleagues, but I'm sure I'll gain some new ones and keep in touch with the old.  To 2010 being a great year for change and hopefully by the end of the year I can say I went to Europe.  To reaching my goals and my dreams.  Don't let anyone stop you from getting what you want in life (unless you are axe murderer please don't kill anyone that's just wrong).  Have a good weekend everyone!

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  • A Gentle Introduction to NuGet

    - by Joe Mayo
    Not too long ago, Microsoft released, NuGet, an automated package manager for Visual Studio.  NuGet makes it easy to download and install assemblies, and their references, into a Visual Studio project.  These assemblies, which I loosely refer to as packages, are often open source, and include projects such as LINQ to Twitter. In this post, I'll explain how to get started in using NuGet with your projects to include: installng NuGet, installing/uninstalling LINQ to Twitter via console command, and installing/uninstalling LINQ to Twitter via graphical reference menu. Installing NuGet The first step you'll need to take is to install NuGet.  Visit the NuGet site, at http://nuget.org/, click on the Install NuGet button, and download the NuGet.Tools.vsix installation file, shown below. Each browser is different (i.e. FireFox, Chrome, IE, etc), so you might see options to run right away, save to a location, or access to the file through the browser's download manager.  Regardless of how you receive the NuGet installer, execute the downloaded NuGet.Tools.vsix to install Nuget into visual Studio. The NuGet Footprint When you open visual Studio, observe that there is a new menu option on the Tools menu, titled Library Package Manager; This is where you use NuGet.  There are two menu options, from the Library Package Manager Menu that you can use: Package Manager Console and Package Manager Settings.  I won't discuss Package Manager Settings in this post, except to give you a general idea that, as one of a set of capabilities, it manages the path to the NuGet server, which is already set for you. Another menu, added by the NuGet installer, is Add Library Package Reference, found by opening the context menu for either a Solution Explorer project or a project's References folder or via the Project menu.  I'll discuss how to use this later in the post. The following discussion is concerned with the other menu option, Package Manager Console, which allows you to manage NuGet packages. Gettng a NuGet Package Selecting Tools -> Library Package Manager -> Package Manager Console opens the Package Manager Console.  As you can see, below, the Package Manager Console is text-based and you'll need to type in commands to work with packages. In this post, I'll explain how to use the Package Manager Console to install LINQ to Twitter, but there are many more commands, explained in the NuGet Package Manager Console Commands documentation.  To install LINQ to Twitter, open your current project where you want LINQ to Twitter installed, and type the following at the PM> prompt: Install-Package linqtotwitter If all works well, you'll receive a confirmation message, similar to the following, after a brief pause: Successfully installed 'linqtotwitter 2.0.20'. Successfully added 'linqtotwitter 2.0.20' to NuGetInstall. Also, observe that a reference to the LinqToTwitter.dll assembly was added to your current project. Uninstalling a NuGet Package I won't be so bold as to assume that you would only want to use LINQ to Twitter because there are other Twitter libraries available; I recommend Twitterizer if you don't care for LINQ to Twitter.  So, you might want to use the following command at the PM> prompt to remove LINQ to Twitter from your project: Uninstall-Package linqtotwitter After a brief pause, you'll see a confirmation message similar to the following: Successfully removed 'linqtotwitter 2.0.20' from NuGetInstall. Also, observe that the LinqToTwitter.dll assembly no longer appears in your project references list. Sometimes using the Package Manager Console is required for more sophisticated scenarios.  However, LINQ to Twitter doesn't have any dependencies and is a very simple install, so you can use another method of installing graphically, which I'll show you next. Graphical Installations As explained earlier, clicking Add Library Package Reference, from the context menu for either a Solution Explorer project or a project's References folder or via the Project menu opens the Add Library Package Reference window. This window will allow you to add a reference a NuGet package in your project. To the left of the window are a few accordian folders to help you find packages that are either on-line or already installed.  Just like the previous section, I'll assume you are installing LINQ to Twitter for the first time, so you would select the Online folder and click All.  After waiting for package descriptions to download, you'll notice that there are too many to scroll through in a short period of time, over 900 as I write this.  Therefore, use the search box located at the top right corner of the window and type LINQ to Twitter as I've done in the previous figure. You'll see LINQ to Twitter appear in the list. Click the Install button on the LINQ to Twitter entry. If the installation was successful, you'll see a message box display and disappear quickly (or maybe not if your machine is very fast or you blink at that moment). Then you'll see a reference to the LinqToTwitter.dll assembly in your project's references list. Note: While running this demo, I ran into an issue where VS had created a file lock on an installation folder without releasing it, causing an error with "packagename already exists. Skipping..." and then an error describing that it couldn't write to a destination folder.  I resolved the problem by closing and reopening VS. If you open the Add a Library Package Reference window again, you'll see LINQ to Twitter listed in the Recent packages folder. Summary You can install NuGet via the on-line home page with a click of a button.  Nuget provides two ways to work with packages, via console or graphical window.  While the graphical window is easiest, the console window is more powerful. You can now quickly add project references to many available packages via the NuGet service. Joe

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  • Améliorer la pertinence des réponses aux demandes clients et réduire les DMT*

    - by Valérie De Montvallon
    Le Knowledge Management pour améliorer la pertinence des réponses aux demandes clients et réduire les DMT Avec le témoignage de SFR Lundi 2 juillet de 8h30 à 10h30 à l’Automobile Club de France, Paris Web, appel vocal, rendez-vous en agence, vos clients s'attendent aujourd’hui à obtenir une réponse unique, pertinente et rapide, quel que soit le canal de contact. Vos conseillers clients et vos agents ont besoin d'avoir accès facilement à l'information nécessaire. La volumétrie des données utilisées par les services de relation clients (centres de contacts, vendeurs en magasin, community manager…) est impressionnante, mixant souvent plusieurs sources d’information et nécessitant des recherches sémantiques. Rendez-vous le 2 juillet pour découvrir comment un outil de Knowledge Management permet d’optimiser la pertinence des résultats de recherche. Au cours de cette matinée d’échanges, Jocelyn Aubry, DSI Relation Client Grand Public chez SFR, partagera son expérience d'intégration de la solution Oracle InQuira pour constituer une base de connaissance unique et cross-canal, au service de ses conseillers clients. Inscription : [email protected]

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  • Employee Engagement Q&A with John Brunswick

    - by Kellsey Ruppel
    As we are focusing this week on Employee Engagement, I recently sat down with industry expert and thought leader John Brunswick on the topic. Here is the Q&A dialogue we shared.  Q: How do you effectively engage employees to drive business value?A: Motivation, both extrinsic and intrinsic, combined with the relevancy of various channels to support it.  Beyond chaining business strategies like compensation models within an organization, engagement ultimately is most successful when driven by employee's motivations.  Business value derived from engagement through technical capabilities can be objectively measured through metrics like the rate and accuracy of problem solving for a given business function or frequency of innovation created.  Providing employees performing "knowledge work" with capabilities that allow them to perform work with a higher degree of accuracy in the same or ideally less time, adds value for that individual and in turn, drives their level of engagement to drive business value. Q: Organizations with high levels of employee engagement outperform the total stock market index by 22%. Can you comment on why you think this might be? A: Alignment through shared purpose.  Zappos is an excellent example of a culture that arguably has higher than average levels of employee engagement and it permeates every aspect of their organization – embodied externally through their customer experience.  I recently made my first purchase with them and it was obvious through their web experience, visual design, communication style, customer service and attention to detail down to green packaging, that they have an amazingly strong shared purpose.  The Zappos.com ‘About page’ outlines their "Family Core Values", the first three being "Deliver WOW Through Service, Embrace and Drive Change & Create Fun and A Little Weirdness" – all reflected externally in my interaction with them.  Strong shared purpose enables higher product and service experience, equating to a dedicated customer base, repeat purchases and expanded marketshare. Q: Have you seen any trends in the market regarding employee engagement? A: Some companies now see offering a form of social engagement similar to Facebook and LinkedIn as standard communication infrastructure like email or instant messaging.  Originally offered as standalone tools, the value is now seen when these capabilities are offered in an integrated fashion in the context of business entities.  An emerging area of focus is around employee activities related to their organization on external social platforms, implicitly creating external communities with employees acting on behalf of the brand and interacting with each other (e.g. Twitter).  Companies have reached a formal understand that this now established communication medium requires strategies allowing employees to engage.  I have personally met colleagues from Oracle, like Oracle User Experience Director Ultan O'Broin (@ultan), via Twitter before meeting first through internal channels. Q: Employee engagement is important, but what about engaging customers and partners? A: The last few years we have witnessed an interesting evolution from the novelty of self-service to expectations of "intelligent" self-service.  From a consumer standpoint, engagement can end up being a key differentiator, especially in mature markets.  Customers that perform some level of interaction with a brand develop greater affinity for the brand and have a greater probability of acting as an advocate.  As organizations move toward a model of deeper engagement, they must ensure that their business is positioned to support deeper relationships, offering potentially greater transparency. From a partner standpoint greater engagement can lead to new types of business opportunities, much in the way that Amazon.com offers a unified shopping experience that can potentially span various vendors.  This same model can be extended to blending services and product delivery models, based on a closeness not easily possible before increased capability of engagement mechanisms. Q: What types of solutions are available to successfully deliver employee engagement? A: Solutions enabling higher levels of engagement do so on the basis of relevancy.  This relevancy is generally supported by aspects of content management, social collaboration, business intelligence, portal and process management technologies.  These technologies can help deliver an experience tailored to a given role or process within an organization that applies equally to work that is structured or unstructured, appearing in the form of functionality as simple as an online employee directory search, knowledge communities supported by social collaboration, as well as more feature rich business intelligence dashboards and portals. Looking to learn more about how to effectively engage your employees? Check out this webcast, or read more from John Brunswick. 

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  • Upgrades in 5 Easy Pieces

    - by Anne R.
    Even though there are a few select tasks that I have to do once or twice a year, I can’t remember how to do them! Or where to find the bits and pieces to complete the task. So I love it when someone consolidates everything under one spot. That’s what the CRM On Demand team has done with the upgrade information. Specifically, they have: Provided a “one-stop” area for managing upgrades at your company. Broken down the upgrade process into 5 (yes, 5) steps. Explained when and how to perform each step with dates specific to your pod. Included details about each step, visible by expanding the step. Translated the steps into 11 languages. Added a list of release-specific resources with links from the page. Now, just head for the Training and Support portal, click the Release Info tab, and walk through the “5 Essential Steps to a Successful Upgrade.” Before you continue, though, select your language from the drop-down list on the Release Info page. CRM On Demand now has the upgrade steps translated into 11 languages. On the Step page, you can expand each section in sequence and follow the more detailed instructions that appear. This will ensure that you’ve covered all your bases for each upgrade. Here’s a shortened version of the information that you’ll find: 1. Verify your Primary Contact Information. Have you checked your primary contact information to make sure you’re being notified of all upgrade information? Or do you want more users to receive upgrade announcements? This section provides you with the navigation path to do that in CRM On Demand. 2. Review your Key Upgrade Dates. If you expand this step, a nice table appears with your critical dates for the various milestones. IMPORTANT: When your CRM On Demand pod has been officially added to the upgrade schedule, closer to the release date itself, this table will display your specific timetable. 3. Migrate your Customizations from the Staging Environment before the Snapshot Date. Oracle refreshes the Staging data with a copy of your Production data made on the Production Snapshot Date. So this section lists considerations relevant to this step. It also reminds you of the 2-week period when you should not be making any changes in your Staging environment.   4. Conduct your Upgrade Validation on the Staging Environment. When the Customer Validation Testing period begins, you need to log in to your Staging Environment to validate that your key business processes and customizations continue to behave as expected. If your company utilizes Web Services, Web Links, Web Applets or Workflow, focus on testing these first. You generally have about two weeks for testing. If you run into problems during this time, follow the instructions shown in this section for logging a service request. It describes exactly how to fill out the fields in the SR for the fastest resolution. 5. Conduct "White Glove" Testing in your Upgraded Production Environment. Before users start using the upgrade, you should access a few tabs and reports. Doing this actually warms up the cache so that frequently used pages and reports will come up at normal speed on Monday morning, when users log in to the upgraded system. Resources listed under this step help you in further preparing for the upgrade. Now there’s also a new Documentation section on the right with links to these release-specific resources.   Very nice, I commented, when discussing these improvements with the “responsible party.” She confirmed that, yes, they tried to consolidate the upgrade information, translate it for better communication, simplify it into 5 easy pieces, and drive admins responsible for handling upgrades to this one site instead of sending out elaborate emails. Yes, I just love it when someone practically reaches out and holds my hand through a process. Next best thing to a wizard!

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  • Consolidating Oracle E-Business Suite R12 on Oracle's SPARC SuperCluster

    - by Giri Mandalika
    Oracle Optimized Solution for Oracle E-Business Suite (EBS) R12 12.1.3 is now available on oracle.com. The Oracle Optimized Solution for Oracle E-Business Suite This solution uses the SPARC SuperCluster T4-4, Oracle’s first multi-purpose engineered system.  Download the free business and technical white papers which provide significant relevant information and resources.  What is an Optimized Solution? Oracle Optimized Solutions are fully documented architectures that have been thoroughly tested, tuned and optimized for performance and availability across the entire stack on a target platform. The technical white paper details the deployed application architecture along with various observations from installing the application on target platform to its behavior and performance in highly available and scalable configurations. Oracle E-Business Suite R12 and Oracle Database 11g Multiple Oracle E-Business Suite  application modules were tested in this Oracle Optimized Solution -- Financials (online - Oracle Forms & Web requests), Order Management (online - Oracle Forms & Web requests) and HRMS (online - Web requests & payroll batch). Oracle Solaris Cluster and Oracle Real Application Cluster deliver the the high availability on this solution.  To understand the behavior of the architecture under peak load conditions, determine optimum utilization, verify the scalability of the solution and exercise high availability features, Oracle engineers tested the Oracle E-Business Suite and Oracle Database all running on a SPARC SuperCluster T4-4 engineered system. The test results are documented in the Oracle Optimized Solution white papers to provide general guidance for real world deployments.  Questions & Requests For more information, visit Oracle Optimized Solution for Oracle E-Business Suite page. If you are at a point where you would like to actually test a specific Oracle E-Business Suite application module on SPARC T4 systems or an engineered system such as SPARC SuperCluster, please contact Oracle Solution Center.

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