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• Community Conversation

  - by ultan o'broin

  Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Call Webservices&hellip;Maybe!?

  - by MOSSLover

  So I have been doing preliminary work for my iOS talk for a while, but did not get into the meat of the project until recently.  One day I envision my talk uploading pictures from a camera on an iPhone or iPad into SharePoint and telling people how I did it.  As you know with my Silverlight talk and any new technology, building new talks with new technologies always ends up with some pain points that you must jump over just to grab data.  So step 1 always starts out with how do we even access a webservice using the new technology. I started out watching every single SPC video available on oAuth and Rest Webservices in SharePoint 2013.  I also sent an email to Eric Shupps about some REST and 2013 examples.  The videos further confused me, because all the videos were on SharePoint hosted apps (provider and autohosted).  I did not want to create a SharePoint hosted app, but instead a mobile app outside of the SharePoint context altogether.  Nick Swan sent me his code and it was great for a starting point on how the JSON calls would look like on iOS, but I was still missing a piece.  Nick does a great job on showing how to use the REST/JSON calls in a non-MS tech, however his presentation uses the SharePoint context and can grab the SPAppToken.  At this point I had to ask the question how do you grab the SAML token outside of SharePoint 2013 in iOS using Objective-C?  After reading all the MSDN documentation, some documentation on Restkit and Objective-C/oAuth calls, and some SharePoint 2013 blog post my head was swimming.  I was dreaming about REST and iOS in SharePoint 2013.  SAML tokens were taunting me.  I was nowhere near understanding 2013. I started talking to my friend, Pedro Jimenez, who is also playing with Objective-C and went to SPC.  He found me a couple good MSDN posts with REST/JSON calls that basically showed the accessToken was all I needed (at this point I was still thinking iOS needed to be a provider hosted app which is wrong).  So then again I had to ask the SAML token question…How do you get a SAML token outside of SharePoint without the TokenHelper class? So then I started talking to people and thinking why do I need to completely avoid TokenHelper…The solution in concept is basically create a webservice in Azure wrapped into a Provider Hosted App in SharePoint.  Wictor Wilen created a helper webservice in the following blog post: http://www.wictorwilen.se/Post/How-to-do-active-authentication-to-Office-365-and-SharePoint-Online.aspx. So now I have to basically stand up the webservice, the SharePoint app wrapper, and then use Restkit to call the first webservice to grab the token and then the second webservice to pass in the token and grab some SharePoint data.  What this means is that you can no longer just pass credentials into SharePoint webservices and get data back.  You have to pass in a SAML token with every single webservice call to SharePoint.  The theory is that this token is associated with the permissions the app can handle (read, write, whatever).  It seems like a ton of pain and a lot of work, but this is step 1 in my crusade to pull some piece of data into iOS from SharePoint and show people how to do it themselves.  In the upcoming months hopefully I can get halfway to my end goal. Technorati Tags: SharePoint 2013,REST,oAuth,Objective-C,iOS

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• Windows Azure Use Case: Web Applications

  - by BuckWoody

  This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx  Description: Many applications have a requirement to be located outside of the organization’s internal infrastructure control. For instance, the company website for a brick-and-mortar retail company may want to post not only static but interactive content to be available to their external customers, and not want the customers to have access inside the organization’s firewall. There are also cases of pure web applications used for a great many of the internal functions of the business. This allows for remote workers, shared customer/employee workloads and data and other advantages. Some firms choose to host these web servers internally, others choose to contract out the infrastructure to an “ASP” (Application Service Provider) or an Infrastructure as a Service (IaaS) company. In any case, the design of these applications often resembles the following: In this design, a server (or perhaps more than one) hosts the presentation function (http or https) access to the application, and this same system may hold the computational aspects of the program. Authorization and Access is controlled programmatically, or is more open if this is a customer-facing application. Storage is either placed on the same or other servers, hosted within an RDBMS or NoSQL database, or a combination of the options, all coded into the application. High-Availability within this scenario is often the responsibility of the architects of the application, and by purchasing more hosting resources which must be built, licensed and configured, and manually added as demand requires, although some IaaS providers have a partially automatic method to add nodes for scale-out, if the architecture of the application supports it. Disaster Recovery is the responsibility of the system architect as well. Implementation: In a Windows Azure Platform as a Service (PaaS) environment, many of these architectural considerations are designed into the system. The Azure “Fabric” (not to be confused with the Azure implementation of Application Fabric - more on that in a moment) is designed to provide scalability. Compute resources can be added and removed programmatically based on any number of factors. Balancers at the request-level of the Fabric automatically route http and https requests. The fabric also provides High-Availability for storage and other components. Disaster recovery is a shared responsibility between the facilities (which have the ability to restore in case of catastrophic failure) and your code, which should build in recovery. In a Windows Azure-based web application, you have the ability to separate out the various functions and components. Presentation can be coded for multiple platforms like smart phones, tablets and PC’s, while the computation can be a single entity shared between them. This makes the applications more resilient and more object-oriented, and lends itself to a SOA or Distributed Computing architecture. It is true that you could code up a similar set of functionality in a traditional web-farm, but the difference here is that the components are built into the very design of the architecture. The API’s and DLL’s you call in a Windows Azure code base contains components as first-class citizens. For instance, if you need storage, it is simply called within the application as an object.  Computation has multiple options and the ability to scale linearly. You also gain another component that you would either have to write or bolt-in to a typical web-farm: the Application Fabric. This Windows Azure component provides communication between applications or even to on-premise systems. It provides authorization in either person-based or claims-based perspectives. SQL Azure provides relational storage as another option, and can also be used or accessed from on-premise systems. It should be noted that you can use all or some of these components individually. Resources: Design Strategies for Scalable Active Server Applications - http://msdn.microsoft.com/en-us/library/ms972349.aspx  Physical Tiers and Deployment  - http://msdn.microsoft.com/en-us/library/ee658120.aspx

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• You Are Hiring But Do Candidate&rsquo;s Want to Work For You

  - by david.talamelli

  So here you are – it has happened, you are now interviewing for that position that you have either applied for or maybe were called about. Whether you are an “active” candidate looking for a job or a “passive” candidate who was contacted about the opportunity, it doesn’t matter now. Regardless of the circumstances of how you got to the interview stage, how you and your new potential manager connect with each other at interview will play a part in whether you are successful in landing that job. The best manager/employee relationships I think tend to be the ones where both the manager and employee have a common goal that they are both working towards and they work together in unison to achieve these goals. Candidates – when you are interviewing for a role, remember that an interview is a two way process. An interview shouldn’t be just a case of a company interviewing you to see if you are a good fit for a certain role. Don’t forget in an interview process it is equally important that you take the opportunity to similarly interview the company to see if that role/company are the right place for you to move to as the next step in your career. I think an interview should not only be a chance for a Hiring Manager to get to better know a candidate and asses his capability and cultural fit for a team/company but it should also be a chance for the candidate to similarly assess a company or manager about whether they are someone that they want to work with. Managers – I know Recruiters have been talking about the “war for talent” since before many of you were managers, but there is no denying it – it exists. You are not only competing with other companies for talented individuals but you are also competing with the existing companies that those talented individuals are working at. Companies are not going to let the people they have identified as superstars resign without a fight (this is the classic Counter Offer scenario which may be another blog post in itself). So how do we get these great people – their current employer will do all they can to keep them, everyone else wants them – does this mean all hope is lost? No, absolutely not. The same reasons that have always existed on why candidates are interested in other opportunities is still there: it could be that someone is looking for career advancement, or they want the chance to work with new technology or maybe you have an opportunity that is exactly what that person is looking to do. As a Hiring Manager don’t just conduct your interviews in question/answer mode. You should talk to that individual to work out what it is they are looking for and you can then relate how your role addresses that. It is potentially going to be the two of you working together so you two are the ones who have to be most comfortable with each other. Don’t oversell the role – set realistic expectations of what that candidate can expect working in your team – give them the good, the bad and the ugly so they can make an informed decision. Manager’s think back to when you last were looking for a job and put yourself in the candidate’s shoes. When you were looking for a job, what was it that you wanted to know about Oracle, or what was it that you wanted more information about. There are some great Business Leaders that work here at Oracle – if you are one of them it is likely that you already are doing all these things anyway. The good news for you is that you are also likely raising yourself head and shoulders above what many interviewers do – that in itself gives you a competitive advantage in this ‘war for talent’ but as a great Business Leader you already know that

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• Increase the size of Taskbar Preview Thumbnails in Windows 7

  - by Matthew Guay

  Taskbar thumbnail previews are incredibly useful in Windows 7, but for some users they may be too small.  Here’s a tool to help you make your taskbar thumbnail previews just like you want them. A few years ago we featured a tool to increase the size of your thumbnail previews in Windows Vista, but unfortunately this application doesn’t work correctly in Windows 7.  However, there is a new tool for Windows 7 that lets you customize your taskbar thumbnail previews even more in Windows 7.  With it, you can change almost anything about your taskbar thumbnail previews.  The default taskbar thumbnails are nice, but may be too small for users with vision problems or with very high resolution monitors.  Whatever your need, this is a great tool to make the thumbnails looks and work just like you want. Let’s get started Download the Windows 7 Taskbar Thumbnail Customizer (link below), and unzip the files.  Run the Windows 7 Taskbar Thumbnail Customizer when you’re done.  Simply double-click on it; you don’t need to run it as administrator. Now, you change the size, spacing, margin, and delay time of your taskbar thumbnails.  The Delay Time setting is very handy; to speed things up, we set it to 0 so there’s no delay between when you mouse-over a taskbar icon to when you see the thumbnail.  Simply drag the slider to the size (or time in the delay settings) you want, and click Apply settings.  Windows Explorer will automatically restart, and your new taskbar thumbnails will be ready to use. Here is the default Windows 7 thumbnail preview of a video playing in Media player: And here’s the taskbar thumbnail enlarged to 380px.  Now you can really watch a video from your taskbar thumbnail. The larger taskbar thumbnails show up a little different in Internet Explorer.  It shows a larger preview of your active tab, and smaller previews of your other tabs.  Notice also that Aero peek shows the tab you’re hovering over in Internet Explorer, but the tab name in IE’s toolbar doesn’t change to the one you’re previewing.   Here we increased the width between the thumbnails, while keeping the thumbnails at their default size.  This could be useful if you have trouble selecting the correct preview, and we can imagine it would be a very useful modification on touch screens. And, if you ever take your changes too far, and want to revert to your default Windows 7 taskbar thumbnail previews, simply run the Customizer again and select Restore Defaults.  Windows Explorer will restart again, and your taskbar thumbnails will be back to their default settings.   Conclusion This tool makes it safe and easy to change the size, spacing, and more of your taskbar thumbnail previews.  And since you can always revert to the default settings, you can experiment without fear of messing up your computer.  If you’d prefer to change the settings manually without using a dedicated application, here’s a list of the registry changes you can make to accomplish this by hand. Link Download the Windows 7 Taskbar Thumbnail Customizer from The Windows Club Vista Users: Increase Size of Windows Vista Taskbar Previews Similar Articles Productive Geek Tips Bounty(Paid!) for Increasing Windows Vista Taskbar Preview SizeGet Vista Taskbar Thumbnail Previews in Windows XPVista Style Popup Previews for Firefox TabsIncrease Size of Windows Vista Taskbar PreviewsWhat is dwm.exe And Why Is It Running? TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Are You Blocked On Gtalk? Find out Discover Latest Android Apps On AppBrain The Ultimate Guide For YouTube Lovers Will it Blend? iPad Edition Penolo Lets You Share Sketches On Twitter Visit Woolyss.com for Old School Games, Music and Videos

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• Open Your Windows - 4/Maio/10

  - by Claudia Costa

  This FREE technical briefing is designed to show ISVs/SIs how to leverage the Oracle11g Technology especially in the small to medium business. The briefing focuses on Oracle's 11g platform on Windows & Linux and gives a very comprehensive technical competitive overview to the products offered by Microsoft. The technical part covers Integration and Migration aspects of various Microsoft products such as SQL Server, .NET and Active Directory. Register Today! With Oracle11g Oracle introduced various products (ApplicationExpress, OracleExpress Edition, ADF, BPEL) and licenses (Oracle Database Standard Edition One, Application Server Java Edition) specifically targetting the small to medium business market and to show that Oracle Database and Application Server are as easy to use and costs less than Microsoft products in terms of purchase price and ongoing support & maintenance and even much much less when considering the Linux platform.. For those ISVs have already adopted Microsoft .NET framework and using SQL Server as their database layer, we will demostrate that Oracle11g Database is as easy as SQL Server to install, configure, and manage. In addition to that, their application development .NET platform does not requires dramatic changes to enable it to run on the Oracle database. Besides the standard functionalities, Oracle has enhanced some of the advanced features; such as Intermedia, Security, Ref Cursor, etc., tightly integrated with .NET framework so that .NET developers can take full advantage of the Oracle technology, without worrying or programming the complexity components. Objectives ·         Understand Oracle's strategy and commitment on Windows & Linux ·         Learn how to migrate from SQL Server to Oracle on Windows AND Linux ·         Understand that Oracle11g is easy to manage and to install on Windows & Linux ·         Learn how to integrate Windows products with the Oracle11g Platform ·         Learn how Oracle products interoperate & integrate with Microsoft .NET ·         Learn how an Oracle database on Windows will easily be ported to a lower cost Linux database platform and interoperate with a .NET application Prerequisites General Operating System expertise including MS-Windows and Linux. Agenda ·         Welcome and Intro ·         Oracle at a glance ·         Strategy; Small to Medium Business, Microsoft and Linux ·         Oracle 11g Architecture on Linux & Windows ·         Managing Oracle 11g on Linux & Windows ·         Application Development ·         Migration ·         Value propositions for ISVs & Wrap-up   ---------------------------------------------------------------------------- Para mais informações/inscrições, contacte: [email protected].

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• How to Crop Pictures in Word, Excel, and PowerPoint 2010

  - by DigitalGeekery

  When you add pictures to your Office documents you might need to crop them to remove unwanted areas, or isolate a specific part. Today we’ll take a look at how to crop images in Office 2010. Note: We will show you examples in Word, but you can crop images in Word, Excel, and PowerPoint. To insert a picture into your Office document, click the Picture button on the Insert tab. The Picture Tools format ribbon should now be active. If not, click on the image. New in Office 2010 is the ability to see the area of the photo that you are keeping in addition to what will be cropped out. On the Format tab, click Crop. Click and drag inward any of the four corners to crop from any one side. Notice you can still see the area to be cropped out is show in translucent gray. Press and hold the CTRL key while you drag a corner cropping handle inward to crop equally on all four sides. To crop equally on right and left or the top and bottom, press and hold down the CTRL key while you drag the center cropping handle on either side inward. You can further adjust the cropping area by clicking and dragging the picture behind the cropping area. To accept the current dimensions and crop the photo, press escape or click anywhere outside the cropping area. You can manually crop the image to exact dimensions. This can be done by right clicking on the image and entering the dimensions in the Width and Height boxes, or in the Size group on the Format tab.   Crop to a Shape Select your photo and click Crop from the Size group on the Format tab. Select Crop to Shape and choose any of the available shapes. You photo will be cropped into that shape. Using Fit and Fill If you wish to crop a photo but fill the shape, select Fill. When you choose this option, some edges of the picture might not display but the original picture aspect ratio is maintained. If you wish to have all of the picture fit within a shape, choose Fit. The original picture aspect ratio will be maintained.   Conclusion Users moving from previous versions of Microsoft Office are sure to appreciate the improved cropping abilities in Office 2010, especially the ability to see what will and won’t be kept when you crop a photo. Similar Articles Productive Geek Tips Import Microsoft Access Data Into ExcelEmbed an Excel Worksheet Into PowerPoint or Word 2007Add Artistic Effects to Your Pictures in Office 2010Embed True Type Fonts in Word and PowerPoint 2007 DocumentsChange The Default Color Scheme In Office 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 TimeToMeet is a Simple Online Meeting Planning Tool Easily Create More Bookmark Toolbars in Firefox Filevo is a Cool File Hosting & Sharing Site Get a free copy of WinUtilities Pro 2010 World Cup Schedule Boot Snooze – Reboot and then Standby or Hibernate

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Integrating Windows Form Click Once Application into SharePoint 2007 &ndash; Part 1 of 2

  - by Kelly Jones

  Last year, I had the opportunity to build a solution that involved integrating a Windows Form application into a SharePoint 2007 (WSS version 3.0). In this post, I’ll layout our architecture thinking and in part two, I’ll describe the technical details. Business Case Our challenge was this: we needed an easy way for a small group of our users to upload documents, in batches.  They also needed to quickly set the meta data values, as well as set security on individual files. Using the out of the box uploads just didn’t fit.  The single file upload allows set the meta data, but our users would be uploading dozens of files.  The multiple upload would allow our users to upload batches of files, but it doesn’t allow them to set the meta data during upload.  Also, neither upload method allows the users to set the permissions on the file. Our Solution We looked into building a web control of some kind, but ruled that out due to security complexities (if I remember correctly).  Another option would have been using a technology like Silverlight (or Flash?), but our team didn’t have the skills necessary to build with these. So, after looking at what was technically possible, and also what skills our team had, we settled on a Windows Form application.  We also decided to deliver it to the clients via Click Once, so we would have the ability to easily update the application in the future. Lessons Learned After deploying our solution, we’ve learned a few lessons.  First, you’ll need to have the .Net Framework installed on the client computers.  We knew this, but we still ran into issues making sure our users had the proper framework version installed.  Second, we had issues with authentication.  Our issues were due to our testing domain being a separate Active Directory domain from the domain that our end users and their workstations were members of.  (See my earlier post about Clearing Saved Passwords for the fix to our problem). Our third issue was how we dealt with uploading files that were named the same.  Our application would replace the existing file with the new file, which is the way we expected it to work.  However, our users wanted to upload weekly reports, named the same as the previous week.  We solved this by using folders within the document library to keep the sets of reports separate from previous weeks. One last thing to consider before implementing a solution like this, is what browsers and platforms your users will be working from.  We only needed to support IE and Windows, which works fine.  However, if you need to support Firefox, there are add-ons that allow Click Once to work with Firefox.  This is still a Windows only solution though.  In order to support Macs, you’d have to focus on either browser techniques (AJAX?) or Silverlight/Flash. Summary Our users are happy with the Click Once app.  It allowed them to move all of their content to our SharePoint site in under a couple hours, which they were thrilled with.  We’re happy because we can easily deploy updates, our development time was small, and we met all of our business requirements.

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• Add Spell Checking to Your Favorite Windows Apps

  - by Asian Angel

  Some but not all Windows apps have built-in spell checking of some sort. If you want to add spell checking to all of your apps (or a select group) then join us as we look at tinySpell. Note: There is a paid version of this software (tinySpell+) available as well for those who want extra functionality. tinySpell in Action The installation process is simple and straightforward…as soon as you have finished installing tinySpell you will see your new “System Tray Icon”. You can see tinySpell’s “Context Menu” here. Before going any further you may want to have a look through the settings to make any desired display modifications. During our tests we found it very helpful to modify the Spelling Tip options…it will make for a much nicer and easier to read display when you have a spelling error. Clicking on the Applications… Command in the Context Menu will bring up the following window. You can really finesse how active tinySpell will be here: Create a special list of apps that tinySpell will not monitor Create a custom list of apps that tinySpell will monitor If you have any particular or unique words that you would like to add to tinySpell’s Dictionary ahead of time you can do that by clicking on the Dictionary… Command in the Context Menu. Want to check the spelling of a word ahead of time or find that you are just curious about how it is spelled? Click on Open spelling window in the Context Menu to access a special spell check window. For our example we misspelled “spelling” on purpose…notice that the word has turned red. Clicking on the Check Mark Button will open a drop-down list with suggested spellings for the word that you are inquiring about. Click on the appropriate listing if you intend to copy and paste the word. Next we moved on to Notepad. As we were typing tinySpell alerted us when we typed the word “app”. You will hear a small default system sound and see a small popup as shown here if tinySpell thinks a word has been misspelled. The System Tray Icon will also change to a yellow color. You can access the list of suggested spellings by either left clicking on the small popup or the System Tray Icon. If the word is a properly spelled “abbreviation” (or special/custom) like our word here you can select Add to dictionary. Going further in our text document we once again purposely misspelled “spelling”… Left clicking on the popup gave us access to the drop-down list of suggested spellings… And clicking on the correct spelling automatically inserted it into our document in place of the misspelled word. As you can see here tinySpell was even monitoring file names when we went to save the document. Very thorough indeed. Conclusion If your favorite app does not have built-in spell checking, then tinySpell will definitely be a welcome (and very helpful) addition to your Windows system. They offer a portable version as well so you can take it with you to any PC. Links Download tinySpell *Note: The download link is located approximately half-way down the page. Similar Articles Productive Geek Tips Quick Tip: Spell Check Firefox Text Input FieldsEdit the Windows Live Writer Custom DictionaryAccess Your Favorite Google Services in Chrome the Easy WayLaunch External Apps from FirefoxNinite Makes Installing Software Incredibly Simple TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 VMware Workstation 7 OpenDNS Guide Google TV The iPod Revolution Ultimate Boot CD can help when disaster strikes Windows Firewall with Advanced Security – How To Guides Sculptris 1.0, 3D Drawing app

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• September Independent Oracle User Group (IOUG) Regional Events:

  - by Mandy Ho

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} September 5, 2012 – Denver, CO Oracle 11g Database Upgrade Seminar Join Roy Swonger, Senior Director of software development at Oracle to learn about upgrading to Oracle Database 11g. Topics include: All the required preparatory steps Database upgrade strategies Post-upgrade performance analysis Helpful tips and common pitfalls to watch out for http://www.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=152242&src=7598177&src=7598177&Act=4 September 6, 2012 – Salt Lake City, UT Fall Symposium 2012 Plan to join us for our annual fall event on Sept 6. They day will be filled with learning and networking with tracks focused on Applications, APEX, BI, Development and DBA Topics. This event is free for UTOUG members to attend, but please register. http://www.utoug.org/apex/f?p=972:2:6686308836668467::::P2_EVENT_ID:121 September 6, 2012 – Portland, OR Oracle’s Hands on Workshop Series focused on providing Defense-in-Depth Solutions to secure data at the source, reduce risk and simplify compliance The Oracle Database Security Workshop is a one-day hands-on session for IT Managers, IT Security Architects and Oracle DBAs who are looking for solutions to address their information protection, privacy, and accountability challenges within their Oracle database environment. Most security programs offered today fail toadequately address database security. Customers continue to be challenged tosecure information against loss and protect the integrity of sensitiveinformation like critical financial data, personally identifiable information(PII) and credit card data for PCI compliance. http://nwoug.org/content.aspx?page_id=87&club_id=165905&item_id=241082 September 11, 2012 – Montreal, QC APEXposed! For APEX aficionados – join ODTUG in Montreal, September 11-12 for APEXposed! Topics will include Dynamic Actions, Plug-ins, Tuning, and Building Mobile Apps. The cost is $399 US and early registration ends August 15th. For more information: http://www.odtugapextraining.com  September 11, 2012 – Philadelphia, PA Big Data & What are we still doing wrong with Tom Kyte Tom Kyte is a Senior Technical Architect in Oracle's Server Technology Division. Tom is the Tom behind the AskTom column in Oracle Magazine and is also the author of Expert Oracle Database Architecture (Apress, 2005/2009) among other books Abstract: Big Data The term "big data" draws a lot of attention, but behind the hype there's a simple story. For decades, companies have been making business decisions based on transactional data stored in relational databases. However, beyond that critical data is a potential treasure trove of less structured data: weblogs, social media, email, sensors, and photographs that can be mined for useful information. This presentation will take a look at what Big Data is and means - and Oracle's strategy for handling it Abstract: What are we still doing wrong? I've given many best practices presentations in the last 10 years. I've given many worst practices presentations in the last 10 years. I've seen some things change over the last ten years and many other things stay exactly the same. In this talk - we'll be taking a look at the good and the bad - what we do right and what we continue to do wrong over and over again. We'll look at why "Why" is probably the right initial answer to most any question. We'll look at how we get to "Know what we Know", and why that can be both a help and a hindrance. We'll peek at "Best Practices" and tie them into what I term "Worst Practices". In short, a talk on the good and the bad. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} http://ioug.itconvergence.com/pls/apex/f?p=207:27:3669516430980563::NO September 12, 2012- New York, NY NYOUG Fall General Meeting “Trends in Database Administration and Why the Future of Database Administration is the Vdba” http://www.nyoug.org/upcoming_events.htm#General_Meeting1 September 21, 2012 – Cleveland, OH Oracle Database 11g for Developers: What You need to know or Oracle Database 11g New Features for Developers Attendees are introduced to the new and improved features of Oracle 11g (both Oracle 11g R1 and Oracle 11g R2) that directly impact application development. Special emphasis is placed on features that reduce development time, make development simpler, improve performance, or speed deployment. Specific topics include: New SQL functions, virtual columns, result caching, XML improvements, pivot statements, JDBC improvements, and PL/SQL enhancements such as compound triggers. http://www.neooug.org/ September 24, 2012 – Ottawa, ON Introduction to Oracle Spatial The free Oracle Locator functionality, and the Oracle Spatial option which dramatically extends Locator, are very useful, but poorly understood capabilities of the database. In the afternoon we will extend into additional areas selected from: storage and performance; answering business problems with spatial queries; using Oracle Maps in OBIEE; an overview and capabilities of Oracle Topology; under the covers with GeoCoding. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} http://www.oug-ottawa.org/pls/htmldb/f?p=327:27:4209274028390246::NO

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• The APEX of Business Value...or...the Business Value of APEX? Oracle Cloud Takes Oracle APEX to New Heights!

  - by Gene Eun

  The attraction of Oracle Application Express (APEX) has increased tremendously with the recent launch of the Oracle Cloud. APEX already supported departmental development and deployment of business applications with minimal involvement from the IT department. Positioned as the ideal replacement for MS Access, APEX probably has managed better to capture the eye of developers and was used for enterprise application development at least as much as for the kind of tactical applications that Oracle strategically positioned it for. With APEX as PaaS from the Oracle Cloud, a leap is made to a much higher level of business value. Now the IT department is not even needed to make infrastructure available with a database running  on it. All the business needs is a credit card. And the business application that is developed, managed and used from the cloud through a standard browser can now just as easily be accessed by users from around the world as by users from the business department itself. As a bonus – the development of the APEX application is also done in the cloud – with no special demands on the location or the enterprise access privileges of the developers. To sum it up: APEX from Oracle Cloud Database Service get the development environment up and running in minutes no involvement from the internal IT department required (not for infrastructure, platform, or development) superior availability and scalability is offered by Oracle users from anywhere in the world can be invited to access the application developers from anywhere in the world can participate in creating and maintaining the application In addition: because the Oracle Cloud platform is the same as the on-premise platform, you can still decide to move the APEX application between the cloud and the local environment – and back again. The REST-ful services that are available through APEX allow programmatic interaction with the database under the APEX application. That means that this database can be synchronized with on premise databases or data stores in (other) clouds. Through the Oracle Cloud Messaging Service, the APEX application can easily enter into asynchronous conversations with other APEX applications, Fusion Middleware applications (ADF, SOA, BPM) and any other type of REST-enabled application. In my opinion, now, for the first time perhaps, APEX offers the attraction to the business that has been suggested before: because of the cloud, all the business needs is  a credit card (a budget of $175 per month), an internet-connection and a browser. Not like before, with a PC hidden under a desk or a database running somewhere in the data center. No matter how unattended: equipment is needed, power is consumed, the database needs to be kept running and if Oracle Database XE does not suffice, software licenses are required as well. And this set up always has a security challenge associated with it. The cloud fee for the Oracle Cloud Database Service includes infrastructure, power, licenses, availability, platform upgrades, a collection of reusable application components and the development and runtime environments containing the APEX platform. Of course this not only means that business departments can move quickly without having to convince their IT colleagues to move along – it also means that small organizations that do not even have IT colleagues can do the same. Getting tailored applications or applications up and running to get in touch with users and customers all over the world is now within easy reach for small outfits – without any investment. My misunderstanding For a long time, I was under the impression that the essence of APEX was that the business could create applications themselves – meaning that business ‘people’ would actually go into APEX to create the application. To me APEX was too much of a developers’ tool to see that happen – apart from the odd business analyst who missed his or her calling as an IT developer. Having looked at various other cloud based development offerings – including Force.com, Mendix, WaveMaker, WorkXpress, OrangeScape, Caspio and Cordys- I have come to realize my mistake. All these platforms are positioned for 'the business' but require a fair amount of coding and technical expertise. However, they make the business happy nevertheless, because they allow the  business to completely circumvent the IT department. That is the essence. Not having to go through the red tape, not having to wait for IT staff who (justifiably) need weeks or months to provide an environment, not having to deal with administrators (again, justifiably) refusing to take on that 'strange environment'. Being able to think of an initiative and turn into action right away. The business does not have to build the application - it can easily hire some external developers or even that nerdy boy next door. They can get started, get an application up and running and invite users in – especially external users such as customers. They will worry later about upgrades and life cycle management and integration. To get applications up and running quickly and start turning ideas into action and results rightaway. That is the key selling point for all these cloud offerings, including APEX from the Cloud. And it is a compelling story. For APEX probably even more so than for the others. While I consider APEX a somewhat proprietary framework compared with ‘regular’ Java/JEE web development (or even .NET and PHP  development), it is still far more open than most cloud environments. APEX is SQL and PL/SQL based – nothing special about those languages – and can run just as easily on site as in the cloud. It has been around since 2004 (that is not including several predecessors that fed straight into APEX) so it can be considered pretty mature. Oracle as a company seems pretty stable – so investments in its technology are bound to last for some time to come. By the way: neither APEX nor the other Cloud DevaaS offerings are targeted at creating applications with enormous life times. They fit into a trend of agile development and rapid life cycle management, with fairly light weight user interfaces that quickly adapt to taste, technology trends and functional requirements and that are easily replaced. APEX and ADF – a match made in heaven?! (or at least in the sky) Note that using APEX only for cloud based database with REST-ful Services is also a perfectly viable scenario: any UI – mobile or browser based – capable of consuming REST-ful services can be created against such a business tier. Creating an ADF Mobile application for example that runs aginst REST-ful services is a best practice for mobile development. Such REST-ful services can be consumed from any service provider – including the Cloud based APEX powered REST-ful services running against the Oracle Cloud Database Service! The ADF Mobile architecture overview can easily be morphed to fit the APEX services in – allowing for a cloud based mobile app: Want to learn more about Oracle Database Cloud Service or Oracle Cloud, just visit cloud.oracle.com  or oracle.com/cloud. Repost of a blog entry by Rick Greenwald, Director of Product Management, Oracle Database Cloud Service.

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• ATG Live Webcast: Advanced E-Business Suite Architectures

  - by BillSawyer

  I am pleased to announce the ATG Live Webcast event for Dec. 8th, 2011: Advanced E-Business Suite Architectures Join Elke Phelps, Senior Principal Product Manager and Sriram Veeraraghavan, Senior Principal Software Engineer as they discuss advanced E-Business Suite architectures that can help you improve performance, scalability, business continuity, utilization, provisioning, and security. This one-hour webcasts provides an overview of advanced architectures with Q&A. This session will cover the latest advanced architectural options, including the use of Oracle database high-availability features and functions such as Real Application Clusters, ASM, Active Data Guard, clouds, virtualization, Oracle VM, high-availability and load-balancing architectures, WebLogic Server, and more. This session will also cover the latest updates to systems management tools like AutoConfig, and may also include sneak previews of upcoming functionality. This event is targeted to architects, system administrators, DBAs, developers, and implementers. The agenda for the Advanced E-Business Suite Architectures webcast includes the following topics: Advanced Oracle E-Business Suite Architectures Optional External Integrations Oracle E-Business Suite 12.2 Improving Performance and Scalability Providing Business Continuity Improving Utilization and Provisioning Improving Security Date:            Thursday, December 8, 2011Time:           8:00 AM - 9:00 AM Pacific Standard TimePresenter:  Elke Phelps, Senior Principal Product Manager                      Sriram Veeraraghavan, Senior Principal Software EngineerWebcast Registration Link (Preregistration is optional but encouraged)To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              98514To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  273291684If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training at http://blogs.oracle.com/stevenChan/entry/e_business_suite_technology_learningIf you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• SQL SERVER – #TechEdIn – Presenting Tomorrow on SQL Server Misconception and Resolution with Vinod Kumar at TechEd India 2012

  - by pinaldave

  I am excited AND nervous at the same time. I am going to present a very interesting topic tomorrow at an SQL Server track in India. This will be my fourth time presenting at TechEd India. So far, I have received so much feedback about this one session. It seems like every single person out there has their own wishes and requests. I am sure that it is going to very challenging experience to satisfy everyone who attends the event through my presentation. Surprise Element Here is the good news: I am going to co-present this session with Vinod Kumar, my long time friend and co-worker. We have known each other for almost four years now, but this is the very first time that we are going to present together on the big stage of TechEd.  When there are more than two presenters, the usual trick is to practice the session multiple times and know exactly what each other is going to present and talk about. However, there’s a catch – we decided to make it different this time and have shared nothing to each other regarding what exactly we are going to present. This makes everything extremely interesting as each of us will be as clueless as the audience when other person is going to talk. Action Item Here are a few of the action items for all of those who are going to attend this session. Vinod and I will be present at the venue 15 minutes before the session. Do come in early and talk with us. We would be glad to talk with you and see if either of us can accommodate your suggestion in our session. If we do, we will give a surprise gift for you. As discussed, this session is going to be a unique two-presenter session. You will have chance to take a side with one speaker and stump the other speaker. Come early to decide which speaker you want to cheer during the session. Quiz and Goodies By now, you must have figured out that this session is going to be an extremely interactive session. We need your support through your active participation. We will have some really brain-twisting quiz line up just for you. You will have to take part and win surprises from us! Trust me. If you get it right, we will give you something which can help you learn more! We will have a quiz on Twitter as well. We will ask a question in person and you will be able to participate on Twitter. 10 – Demos As I said, both of us do not know what each other is going to present, but there are few things which we know very well. We have 10 demos and 6 slides. I think this is going to be an exciting demo marathon. Trust me, you will love it and the taste of this session will be in your mouth till the next TechEd. Session Details Title: SQL Server Misconceptions and Resolution – A Practical Perspective (Add to Calendar) Abstract: “The earth is flat”! – An ancient common misconception, which has been proven incorrect as we progressed in modern times. In this session, we will see various database misconceptions prevailing and their resolutions with the aid of the demos. In this unique session, the audience will be a part of the conversation and resolution. Date and Time: March 21, 2012, 15:15 to 16:15 Location: Hotel Lalit Ashok - Kumara Krupa High Grounds, Bengaluru – 560001, Karnataka, India. Add to Calendar Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Interview Questions and Answers, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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• Enterprise 2.0 - Connecting People, Processes & Content

  - by kellsey.ruppel(at)oracle.com

  With recent technological advances, the Internet is changing. When users head to the web, they are no longer just looking for information from a simple text and picture based website. Users want a more interactive experience - they want to participate, to share their views and get the feedback of others. And this is precisely what Web 2.0 technology addresses. Web 2.0 is about web applications that facilitate interactive information sharing, user-centered design and collaboration on the World Wide Web. Web 2.0 technology is everywhere on the Internet and is radically changing the speed and medium in which we interact and communicate. There are thousands of examples in the consumer world of Web 2.0 applications, technologies and solutions at work. You might be familiar with some of them...blogs, wikis (Wikipedia), Twitter, Facebook, LinkedIn - these are all examples of Web 2.0. And these technologies are transforming our world into a real-time, participation-oriented, user-driven, content-centric world. With all of these Web 2.0 solutions it's about the user, the consumer and all the content they are generating. It's a world full of online communities where people share and participate. We're not talking about disseminating information top-down , nor is it a bottom-up fight. Everyone has an equal opportunity to participate and share. The more you participate, the more you share, the more valued you are in the community. The web is not just a collection of documents online. It is the social web.  For the active users in the community, staying connected becomes critically important so they can participate at anytime and from anywhere. And because feedback and interaction are so critical, time is of the essence. When everyone is providing immediate responses, you feel the urge to do the same. Hence everything needs to be done right now, together...and collaboratively. With all the content being generated online by users, there is complete information overload out there. (That's a good thing for Google). But...it's no longer just about search. Sometimes you want the information to just come to you. Recommendations and discovery engines will deliver you more applicable results than a non-contextual search. How many of you have heard about a news headline on Facebook as part of your feed before you read the paper or see it on TV? This is how the new generation of workers live their daily lives...and as they enter the workforce, these trends and technologies are showing up in the enterprise too. A lot of the Web 2.0 technologies and solutions in the consumer world are geared for just that....consumers. But the core concepts that put them into the Web 2.0 category can be applied to the enterprise as well. And that is what we mean when we talk about Enterprise 2.0. Enterprise 2.0 is the use of Web 2.0 tools and technologies in the workplace.  It provides a modern user experience by connecting the people, content and business processes inside and outside the enterprise. Enterprise 2.0 empowers users to collaborate more effectively, find and share information in the proper content and improves the overall business processes which they participate in. As we head into 2011, is your organization using Enterprise 2.0 capabilities to the fullest? Are you connecting your people, processes and content together to provide a modern user experience?

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• How to Add a Note to an Email Message in Outlook 2013

  - by Lori Kaufman

  There may be times when you want to add a note to an email message you received. Maybe you need to remember something about the sender or the contents of the email. There are several ways to add a note to an email message. NOTE: You can also create a new task containing an email message you received. This is useful if you need to do something related to the email. The new task will contain all the contents (except attachments) from the email. One method of adding a note to an email message is to flag the message. To do this, right-click on the flag icon in the flag column for the message to which you want to add a note. Select Custom from the popup menu. On the Custom dialog box, you can select a ready-made note from the Flag to drop-down list. You can also type a custom note in the Flag to edit box. Select a Start date and a Due date and setup a reminder, if desired. Click OK. The flag displays above the body of the email message when you double-click on the message to open it in the Message window. You can also put the cursor in the subject line of the message and add text to it, as shown below. When you close the message window, a confirmation dialog box displays asking if you want to save your changes. To save the note you added to the subject line, click Yes. Your note displays as part of the subject line on the message in your list of email messages. You can also add a note to the body of an email message. To do this, you must enable editing of the message. Double-click the message to open the Message window. Click Actions in the Move section of the Message tab and select Edit Message from the drop-down menu. Click in the body of the message and type your note. When you close the Message window, a confirmation dialog box displays asking if you want to save your changes. Click Yes to save you note in the body of the email. You can see the note you added if it is visible as part of the first line of the body displayed in the list of email messages. Use the Notes section of Outlook to create a separate note you can attach to an email message. To do this, click the … button on the Navigation Bar and select Notes from the popup menu. Click New Note on the Home tab of the Notes window (or press Ctrl + N) to create a note. Enter the text for your note in the small note window that displays and click the X button to close the note, saving it. To attach the note to the email message, make sure the Mail section of Outlook is active. Double-click on the message onto which you want to attach the note. Leaving the Message window open, go back to the main Outlook window and select Notes from the Navigation Bar, as mentioned above. Drag the note you created to the message window. The note is added to the message as an attachment. When you close the Message window, a confirmation dialog box displays asking if you want to save your changes. To save the message with your note added as an attachment, click Yes. A paperclip icon is added to the message in the list of email messages, indicating there is an attachment in the message. When you add a note to an email message as an attachment using the Notes section of Outlook, you don’t have to keep the original note. The note is now saved with the message, and can be deleted from the Notes section.     

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• How to detect and configure an output with xrandr?

  - by ysap

  I have a DELL U2410 monitor connected to a Compaq 100B desktop equipped with an integrated AMD/ATI graphics card (AMD E-350). The installed O/S is Ubuntu 10.04 LTS. The computer is connected to the monitor via the DVI connection. The problem is that I cannot set the desktop resolution to the native 1920x1200. The maximum allowed resolution is 1600x1200. Doing some research I found about the xrandr utility. Unfortunately, when trying to use it I cannot configure it to the required resolution. First, it does not report the output name (which supposed to be DVI-0), saying default instead. Without it I cannot use the --fb option. The EDID utility seems to identify the monitor well. Here's the output from get-edid: # EDID version 1 revision 3 Section "Monitor" # Block type: 2:0 3:ff # Block type: 2:0 3:fc Identifier "DELL U2410" VendorName "DEL" ModelName "DELL U2410" # Block type: 2:0 3:ff # Block type: 2:0 3:fc # Block type: 2:0 3:fd HorizSync 30-81 VertRefresh 56-76 # Max dot clock (video bandwidth) 170 MHz # DPMS capabilities: Active off:yes Suspend:yes Standby:yes Mode "1920x1200" # vfreq 59.950Hz, hfreq 74.038kHz DotClock 154.000000 HTimings 1920 1968 2000 2080 VTimings 1200 1203 1209 1235 Flags "-HSync" "+VSync" EndMode # Block type: 2:0 3:ff # Block type: 2:0 3:fc # Block type: 2:0 3:fd EndSection but the xrandr -q command returns: Screen 0: minimum 640 x 400, current 1600 x 1200, maximum 1600 x 1200 default connected 1600x1200+0+0 0mm x 0mm 1600x1200 0.0* 1280x1024 0.0 1152x864 0.0 1024x768 0.0 800x600 0.0 640x480 0.0 720x400 0.0 When I try to set the resolution, I get: $ xrandr --fb 1920x1200 xrandr: screen cannot be larger than 1600x1200 (desired size 1920x1200) $ xrandr --output DVI-0 --auto warning: output DVI-0 not found; ignoring How can I set the screen resolution to 1920x1200? Why doesn't xrandr identify the DVI-0 output? Note that the same computer running Ubuntu version higher than 10.04 detects the correct resolution with no problems. On this machine I cannot upgrade due to some legacy hardware compatibility problems. Also, I don't see any optional screen drivers available in the Hardware Drivers dialog. ---- UPDATE: following the answer to this question, I got some advance. Now the required mode is listed in the xrandr -q list, but I can't switch to that mode. Using the Monitors applet (which now shows the new mode), I get the response that: The selected configuration for displays could not be applied. Could not set the configuration to CRTC 262. From the command line it looks like this: $ cvt 1920 1200 60 # 1920x1200 59.88 Hz (CVT 2.30MA) hsync: 74.56 kHz; pclk: 193.25 MHz Modeline "1920x1200_60.00" 193.25 1920 2056 2256 2592 1200 1203 1209 1245 -hsync +vsync $ xrandr --newmode "1920x1200_60.00" 193.25 1920 2056 2256 2592 1200 1203 1209 1245 -hsync +vsync $ xrandr -q Screen 0: minimum 640 x 400, current 1600 x 1200, maximum 1600 x 1200 default connected 1600x1200+0+0 0mm x 0mm 1600x1200 0.0* 1280x1024 0.0 1152x864 0.0 1024x768 0.0 800x600 0.0 640x480 0.0 720x400 0.0 1920x1200_60.00 (0x120) 193.0MHz h: width 1920 start 2056 end 2256 total 2592 skew 0 clock 74.5KHz v: height 1200 start 1203 end 1209 total 1245 clock 59.8Hz $ xrandr --addmode default 1920x1200_60.00 $ xrandr -q Screen 0: minimum 640 x 400, current 1600 x 1200, maximum 1600 x 1200 default connected 1600x1200+0+0 0mm x 0mm 1600x1200 0.0* 1280x1024 0.0 1152x864 0.0 1024x768 0.0 800x600 0.0 640x480 0.0 720x400 0.0 1920x1200_60.00 59.8 $ xrandr --output default --mode 1920x1200_60.00 xrandr: Configure crtc 0 failed Another piece of info (if it helps anyone): $ sudo lshw -c video *-display UNCLAIMED description: VGA compatible controller product: ATI Technologies Inc vendor: ATI Technologies Inc physical id: 1 bus info: pci@0000:00:01.0 version: 00 width: 32 bits clock: 33MHz capabilities: pm pciexpress msi bus_master cap_list configuration: latency=0 resources: memory:c0000000-cfffffff(prefetchable) ioport:f000(size=256) memory:feb00000-feb3ffff

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• Java Spotlight Episode 103: 2012 Duke Choice Award Winners

  - by Roger Brinkley

  Our annual interview with the 2012 Duke Choice Award Winners recorded live at the JavaOne 2012. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes Events Oct 13, Devoxx 4 Kids Nederlands Oct 15-17, JAX London Oct 20, Devoxx 4 Kids Français Oct 22-23, Freescale Technology Forum - Japan, Tokyo Oct 30-Nov 1, Arm TechCon, Santa Clara Oct 31, JFall, Netherlands Nov 2-3, JMagreb, Morocco Nov 13-17, Devoxx, Belgium Feature Interview Duke Choice Award Winners 2012 - Show Presentation London Java CommunityThe second user group receiving a Duke’s Choice Award this year, the London Java Community (LJC) and its users have been active in the OpenJDK, the Java Community Process (JCP) and other efforts within the global Java community. Student Nokia Developer GroupThis year’s student winner, Ram Kashyap, is the founder and president of the Nokia Student Network, and was profiled in the “The New Java Developers” feature in the March/April 2012 issue of Java Magazine. Since then, Ram has maintained a hectic pace, graduating from the People’s Education Society Institute of Technology in Bangalore, India, while working on a Java mobile startup and training students on Java ME. Jelastic, Inc.Moving existing Java applications to the cloud can be a daunting task, but startup Jelastic, Inc. offers the first all-Java platform-as-a-service (PaaS) that enables existing Java applications to be deployed in the cloud without code changes or lock-in. NATOThe first-ever Community Choice Award goes to the MASE Integrated Console Environment (MICE) in use at NATO. Built in Java on the NetBeans platform, MICE provides a high-performance visualization environment for conducting air defense and battle-space operations. DuchessRather than focus on a specific geographic area like most Java User Groups (JUGs), Duchess fosters the participation of women in the Java community worldwide. The group has more than 500 members in 60 countries, and provides a platform through which women can connect with each other and get involved in all aspects of the Java community. AgroSense ProjectImproving farming methods to feed a hungry world is the goal of AgroSense, an open source farm information management system built in Java and the NetBeans platform. AgroSense enables farmers, agribusinesses, suppliers and others to develop modular applications that will easily exchange information through a common underlying NetBeans framework. Apache Software Foundation Hadoop ProjectThe Apache Software Foundation’s Hadoop project, written in Java, provides a framework for distributed processing of big data sets across clusters of computers, ranging from a few servers to thousands of machines. This harnessing of large data pools allows organizations to better understand and improve their business. Parleys.comE-learning specialist Parleys.com, based in Brussels, Belgium, uses Java technologies to bring online classes and full IT conferences to desktops, laptops, tablets and mobile devices. Parleys.com has hosted more than 1,700 conferences—including Devoxx and JavaOne—for more than 800,000 unique visitors. Winners not presenting at JavaOne 2012 Duke Choice Awards BOF Liquid RoboticsRobotics – Liquid Robotics is an ocean data services provider whose Wave Glider technology collects information from the world’s oceans for application in government, science and commercial applications. The organization features the “father of Java” James Gosling as its chief software architect.United Nations High Commissioner for RefugeesThe United Nations High Commissioner for Refugees (UNHCR) is on the front lines of crises around the world, from civil wars to natural disasters. To help facilitate its mission of humanitarian relief, the UNHCR has developed a light-client Java application on the NetBeans platform. The Level One registration tool enables the UNHCR to collect information on the number of refugees and their water, food, housing, health, and other needs in the field, and combines that with geocoding information from various sources. This enables the UNHCR to deliver the appropriate kind and amount of assistance where it is needed.

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• Archiving SQLHelp tweets

  - by jamiet

  #SQLHelp is a Twitter hashtag that can be used by any Twitter user to get help from the SQL Server community. I think its fair to say that in its first year of being it has proved to be a very useful resource however Kendra Little (@kendra_little) made a very salient point yesterday when she tweeted: Is there a way to search the archives of #sqlhelp Trying to remember answer to a question I know I saw a couple months ago http://twitter.com/#!/Kendra_Little/status/15538234184441856 This highlights an inherent problem with Twitter’s search capability – it simply does not reach far enough back in time. I have made steps to remedy that situation by putting into place two initiatives to archive Tweets that contain the #sqlhelp hashtag. The Archivist http://archivist.visitmix.com/ is a free service that, quite simply, archives a history of tweets that contain a given search term by periodically polling Twitter’s search service with that search term and subsequently displaying a dashboard providing an aggregate view of those tweets for things like tweet volume over time, top users and top words (Archivist FAQ). I have set up an archive on The Archivist for “sqlhelp” which you can view at http://archivist.visitmix.com/jamiet/7. Here is a screenshot of the SQLHelp dashboard 36 minutes after I set it up: There is lots of good information in there, including the fact that Jonathan Kehayias (@SQLSarg) is the most active SQLHelp tweeter (I suspect as an answerer rather than a questioner ) and that SSIS has proven to be a rather (ahem) popular subject!! Datasift The Archivist has its uses though for our purposes it has a couple of downsides. For starters you cannot search through an archive (which is what Kendra was after) and nor can you export the contents of the archive for offline analysis. For those functions we need something a bit more heavyweight and for that I present to you Datasift. Datasift is a tool (currently an alpha release) that allows you to search for tweets and provide them through an object called a Datasift stream. That sounds very similar to normal Twitter search though it has one distinct advantage that other Twitter search tools do not – Datasift has access to Twitter’s Streaming API (aka the Twitter Firehose). In addition it has access to a lot of other rather nice features: It provides the Datasift API that allows you to consume the output of a Datasift stream in your tool of choice (bring on my favourite ultimate mashup tool J ) It has a query language (called Filtered Stream Definition Language – FSDL for short) A Datasift stream can consume (and filter) other Datasift streams Datasift can (and does) consume services other than Twitter If I refer to Datasift as “ETL for tweets” then you may get some sort of idea what it is all about. Just as I did with The Archivist I have set up a publicly available Datasift stream for “sqlhelp” at http://datasift.net/stream/1581/sqlhelp. Here is the FSDL query that provides the data: twitter.text contains "sqlhelp" Pretty simple eh? At the current time it provides little more than a rudimentary dashboard but as Datasift is currently an alpha release I think this may be worth keeping an eye on. The real value though is the ability to consume the output of a stream via Datasift’s RESTful API, observe: http://api.datasift.net/stream.xml?stream_identifier=c7015255f07e982afdeebdf1ae6e3c0d&username=jamiet&api_key=XXXXXXX (Note that an api_key is required during the alpha period so, given that I’m not supplying my api_key, this URI will not work for you) Just to prove that a Datasift stream can indeed consume data from another stream I have set up a second stream that further filters the first one for tweets containing “SSIS”. That one is at http://datasift.net/stream/1586/ssis-sqlhelp and here is the FSDL query: rule "414c9845685ff8d2548999cf3162e897" and (interaction.content contains "ssis") When Datasift moves beyond alpha I’ll re-assess how useful this is going to be and post a follow-up blog. @Jamiet

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• Pre-rentrée Oracle Open World 2012 : à vos agendas

  - by Eric Bezille

  A maintenant moins d'un mois de l’événement majeur d'Oracle, qui se tient comme chaque année à San Francisco, fin septembre, début octobre, les spéculations vont bon train sur les annonces qui vont y être dévoilées... Et sans lever le voile, je vous engage à prendre connaissance des sujets des "Key Notes" qui seront tenues par Larry Ellison, Mark Hurd, Thomas Kurian (responsable des développements logiciels) et John Fowler (responsable des développements systèmes) afin de vous donner un avant goût. Stratégie et Roadmaps Oracle Bien entendu, au-delà des séances plénières qui vous donnerons  une vision précise de la stratégie, et pour ceux qui seront sur place, je vous engage à ne pas manquer les séances d'approfondissement qui auront lieu dans la semaine, dont voici quelques morceaux choisis : "Accelerate your Business with the Oracle Hardware Advantage" avec John Fowler, le lundi 1er Octobre, 3:15pm-4:15pm "Why Oracle Softwares Runs Best on Oracle Hardware" , avec Bradley Carlile, le responsable des Benchmarks, le lundi 1er Octobre, 12:15pm-13:15pm "Engineered Systems - from Vision to Game-changing Results", avec Robert Shimp, le lundi 1er Octobre 1:45pm-2:45pm "Database and Application Consolidation on SPARC Supercluster", avec Hugo Rivero, responsable dans les équipes d'intégration matériels et logiciels, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle’s SPARC Server Strategy Update", avec Masood Heydari, responsable des développements serveurs SPARC, le mardi 2 Octobre, 10:15am - 11:15am "Oracle Solaris 11 Strategy, Engineering Insights, and Roadmap", avec Markus Flier, responsable des développements Solaris, le mercredi 3 Octobre, 10:15am - 11:15am "Oracle Virtualization Strategy and Roadmap", avec Wim Coekaerts, responsable des développement Oracle VM et Oracle Linux, le lundi 1er Octobre, 12:15pm-1:15pm "Big Data: The Big Story", avec Jean-Pierre Dijcks, responsable du développement produits Big Data, le lundi 1er Octobre, 3:15pm-4:15pm "Scaling with the Cloud: Strategies for Storage in Cloud Deployments", avec Christine Rogers,  Principal Product Manager, et Chris Wood, Senior Product Specialist, Stockage , le lundi 1er Octobre, 10:45am-11:45am Retours d'expériences et témoignages Si Oracle Open World est l'occasion de partager avec les équipes de développement d'Oracle en direct, c'est aussi l'occasion d'échanger avec des clients et experts qui ont mis en oeuvre  nos technologies pour bénéficier de leurs retours d'expériences, comme par exemple : "Oracle Optimized Solution for Siebel CRM at ACCOR", avec les témoignages d'Eric Wyttynck, directeur IT Multichannel & CRM  et Pascal Massenet, VP Loyalty & CRM systems, sur les bénéfices non seulement métiers, mais également projet et IT, le mercredi 3 Octobre, 1:15pm-2:15pm "Tips from AT&T: Oracle E-Business Suite, Oracle Database, and SPARC Enterprise", avec le retour d'expérience des experts Oracle, le mardi 2 Octobre, 11:45am-12:45pm "Creating a Maximum Availability Architecture with SPARC SuperCluster", avec le témoignage de Carte Wright, Database Engineer à CKI, le mercredi 3 Octobre, 11:45am-12:45pm "Multitenancy: Everybody Talks It, Oracle Walks It with Pillar Axiom Storage", avec le témoignage de Stephen Schleiger, Manager Systems Engineering de Navis, le lundi 1er Octobre, 1:45pm-2:45pm "Oracle Exadata for Database Consolidation: Best Practices", avec le retour d'expérience des experts Oracle ayant participé à la mise en oeuvre d'un grand client du monde bancaire, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle Exadata Customer Panel: Packaged Applications with Oracle Exadata", animé par Tim Shetler, VP Product Management, mardi 2 Octobre, 1:15pm-2:15pm "Big Data: Improving Nearline Data Throughput with the StorageTek SL8500 Modular Library System", avec le témoignage du CTO de CSC, Alan Powers, le jeudi 4 Octobre, 12:45pm-1:45pm "Building an IaaS Platform with SPARC, Oracle Solaris 11, and Oracle VM Server for SPARC", avec le témoignage de Syed Qadri, Lead DBA et Michael Arnold, System Architect d'US Cellular, le mardi 2 Octobre, 10:15am-11:15am "Transform Data Center TCO with Oracle Optimized Servers: A Customer Panel", avec les témoignages notamment d'AT&T et Liberty Global, le mardi 2 Octobre, 11:45am-12:45pm "Data Warehouse and Big Data Customers’ View of the Future", avec The Nielsen Company US, Turkcell, GE Retail Finance, Allianz Managed Operations and Services SE, le lundi 1er Octobre, 4:45pm-5:45pm "Extreme Storage Scale and Efficiency: Lessons from a 100,000-Person Organization", le témoignage de l'IT interne d'Oracle sur la transformation et la migration de l'ensemble de notre infrastructure de stockage, mardi 2 Octobre, 1:15pm-2:15pm Echanges avec les groupes d'utilisateurs et les équipes de développement Oracle Si vous avez prévu d'arriver suffisamment tôt, vous pourrez également échanger dès le dimanche avec les groupes d'utilisateurs, ou tous les soirs avec les équipes de développement Oracle sur des sujets comme : "To Exalogic or Not to Exalogic: An Architectural Journey", avec Todd Sheetz - Manager of DBA and Enterprise Architecture, Veolia Environmental Services, le dimanche 30 Septembre, 2:30pm-3:30pm "Oracle Exalytics and Oracle TimesTen for Exalytics Best Practices", avec Mark Rittman, de Rittman Mead Consulting Ltd, le dimanche 30 Septembre, 10:30am-11:30am "Introduction of Oracle Exadata at Telenet: Bringing BI to Warp Speed", avec Rudy Verlinden & Eric Bartholomeus - Managers IT infrastructure à Telenet, le dimanche 30 Septembre, 1:15pm-2:00pm "The Perfect Marriage: Sun ZFS Storage Appliance with Oracle Exadata", avec Melanie Polston, directeur, Data Management, de Novation et Charles Kim, Managing Director de Viscosity, le dimanche 30 Septembre, 9:00am-10am "Oracle’s Big Data Solutions: NoSQL, Connectors, R, and Appliance Technologies", avec Jean-Pierre Dijcks et les équipes de développement Oracle, le lundi 1er Octobre, 6:15pm-7:00pm Testez et évaluez les solutions Et pour finir, vous pouvez même tester les technologies au travers du Oracle DemoGrounds, (1133 Moscone South pour la partie Systèmes Oracle, OS, et Virtualisation) et des "Hands-on-Labs", comme : "Deploying an IaaS Environment with Oracle VM", le mardi 2 Octobre, 10:15am-11:15am "Virtualize and Deploy Oracle Applications in Minutes with Oracle VM: Hands-on Lab", le mardi 2 Octobre, 11:45am-12:45pm (il est fortement conseillé d'avoir suivi le "Hands-on-Labs" précédent avant d'effectuer ce Lab. "x86 Enterprise Cloud Infrastructure with Oracle VM 3.x and Sun ZFS Storage Appliance", le mercredi 3 Octobre, 5:00pm-6:00pm "StorageTek Tape Analytics: Managing Tape Has Never Been So Simple", le mercredi 3 Octobre, 1:15pm-2:15pm "Oracle’s Pillar Axiom 600 Storage System: Power and Ease", le lundi 1er Octobre, 12:15pm-1:15pm "Enterprise Cloud Infrastructure for SPARC with Oracle Enterprise Manager Ops Center 12c", le lundi 1er Octobre, 1:45pm-2:45pm "Managing Storage in the Cloud", le mardi 2 Octobre, 5:00pm-6:00pm "Learn How to Write MapReduce on Oracle’s Big Data Platform", le lundi 1er Octobre, 12:15pm-1:15pm "Oracle Big Data Analytics and R", le mardi 2 Octobre, 1:15pm-2:15pm "Reduce Risk with Oracle Solaris Access Control to Restrain Users and Isolate Applications", le lundi 1er Octobre, 10:45am-11:45am "Managing Your Data with Built-In Oracle Solaris ZFS Data Services in Release 11", le lundi 1er Octobre, 4:45pm-5:45pm "Virtualizing Your Oracle Solaris 11 Environment", le mardi 2 Octobre, 1:15pm-2:15pm "Large-Scale Installation and Deployment of Oracle Solaris 11", le mercredi 3 Octobre, 3:30pm-4:30pm En conclusion, une semaine très riche en perspective, et qui vous permettra de balayer l'ensemble des sujets au coeur de vos préoccupations, de la stratégie à l'implémentation... Cette semaine doit se préparer, pour tailler votre agenda sur mesure, à travers les plus de 2000 sessions dont je ne vous ai fait qu'un extrait, et dont vous pouvez retrouver l'ensemble en ligne.

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• Oracle Announces Oracle Insurance Policy Administration for Life and Annuity 9.4

  - by helen.pitts(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Today's global insurers require the ability to provide higher levels of service and quickly bring to market life insurance and annuity products that not only help them stand out from the competition, but also stay current with local legislation. To succeed, they require agile and flexible core systems that enable them to meet the unique localization requirements of the markets in which they operate, whether in North America, Asia Pacific or the Pan-European Region. The release of Oracle Insurance Policy Administration for Life and Annuity 9.4, announced today, helps insurers meet this need with expanded international market capabilities that enable them to reduce risk and profitably compete wherever their business takes them. It offers expanded multi-language along with unit-linked product and fund processing capabilities that enable regional and global insurers to rapidly configure and deliver localized products – along with providing better service for end users through a single policy admin solution. Key enhancements include: Kanji/Kana language support, pre-defined content, and imperial date processing for the Japanese market New localization flexibility for configuring and managing international mailing addresses along with regional variations for client information Enhanced capability to calculate unit-linked pricing and valuation, in addition to market-based processing and pre-configured unit linked content Expanded role-based security and masking capability to further protect sensitive customer data Enhanced capability to restrict processing specified activities based on time of day and user role, reducing exposure to market timing risks Further capability to eliminate duplicate client records, helping to reduce underwriting risks and enhance servicing through a single view of the client "The ability to leverage a single, rules-driven policy administration system for multiple global operation centers can help insurers realize significant improvements in speed to market, customer service, compliance with regional regulations, and consolidation efforts,” noted Celent's Craig Weber, senior vice president, Insurance. “We believe such initiatives are necessary to help the industry address service and distribution imperatives." Helping our customers meet these mission-critical business imperatives is a key objective for Oracle Insurance. Active, ongoing dialogue with our customers is an important part of the process to help understand how our solutions are and can continue to help them achieve success in the marketplace. I had the opportunity to meet with several of our insurance customers at the Oracle Insurance Policy Administration Client Advisory Board meeting last week in Philadelphia, Penn. (View photos on the Oracle Insurance Facebook page.)   It was a great forum for Oracle Insurance and our clients. Discussion centered on the latest business and IT trends, with opportunities to learn more about the latest release of Oracle Insurance Policy Administration for Life and Annuity and other Oracle Insurance solutions such as data warehousing / business intelligence, while exchanging best practices for product innovation and servicing customers and sales channels. Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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• Today at Oracle OpenWorld 2012

  - by Scott McNeil

  We have another full day of great Oracle OpenWorld keynotes, sessions, demos and customer presentations in the Seen and Be Heard threater. Here's a quick run down of what's happening today with Oracle Enterprise Manager 12c: Download the Oracle Enterprise Manager 12c OpenWorld schedule (PDF) Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) General Session Tues 2 Oct, 2012 Time Title Location 11:45 AM - 12:45 PM General Session: Using Oracle Enterprise Manager to Manage Your Own Private Cloud Moscone South - 103* 1:15 PM - 2:15 PM General Session: Breakthrough Efficiency in Private Cloud Infrastructure Moscone West - 3014 Conference Session Tues 2 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Oracle Exadata/Oracle Enterprise Manager 12c: Journey into Oracle Database Cloud Moscone West - 3018 10:15 AM - 11:15 AM Bulletproof Your Application Upgrades with Secure Data Masking and Subsetting Moscone West - 3020 10:15 AM - 11:15 AM Oracle Enterprise Manager 12c: Architecture Deep Dive, Tips, and Techniques Moscone South - 303 11:45 AM - 12:45 PM RDBMS Forensics: Troubleshooting with Active Session History Moscone West - 3018 11:45 AM - 12:45 PM Building and Operationalizing Your Data Center Environment with Oracle Exalogic Moscone South - 309 11:45 AM - 12:45 PM Securely Building a National Electronic Health Record: Singapore Case Study Westin San Francisco - Concordia 1:15 PM - 2:15 PM Managing Heterogeneous Environments with Oracle Enterprise Manager Moscone West - 3018 1:15 PM - 2:15 PM Complete Oracle WebLogic Server Management with Oracle Enterprise Manager 12c Moscone South - 309 1:15 PM - 2:15 PM Database Lifecycle Management with Oracle Enterprise Manager 12c Moscone West - 3020 1:15 PM - 2:15 PM Best Practices, Key Features, Tips, Techniques for Oracle Enterprise Manager 12c Upgrade Moscone South - 307 1:15 PM - 2:15 PM Enterprise Cloud with CSC’s Foundation Services for Oracle and Oracle Enterprise Manager 12c Moscone South - 236 5:00 PM - 6:00 PM Deep Dive 3-D on Oracle Exadata Management: From Discovery to Deployment to Diagnostics Moscone West - 3018 5:00 PM - 6:00 PM Everything You Need to Know About Monitoring and Troubleshooting Oracle GoldenGate Moscone West - 3005 5:00 PM - 6:00 PM Oracle Enterprise Manager 12c: The Nerve Center of Oracle Cloud Moscone West - 3020 5:00 PM - 6:00 PM Advanced Management of Oracle E-Business Suite with Oracle Enterprise Manager Moscone West - 2016 5:00 PM - 6:00 PM Oracle Enterprise Manager 12c Cloud Control Performance Pages: Falling in Love Again Moscone West - 3014 Hands-on Labs Tues 2 Oct, 2012 Time Title Location 10:15 AM - 12:45 PM Managing the Cloud with Oracle Enterprise Manager 12c Marriott Marquis - Salon 5/6 1:15 PM - 2:15 PM Database Performance Tuning Hands-on Lab Marriott Marquis - Salon 5/6 Scene and Be Heard Theater Session Tues 2 Oct, 2012 Time Title Location 10:30 AM - 10:50 AM Start Small, Grow Big: Hands-On Oracle Private Cloud—A Step-by-Step Guide Moscone South Exhibition Hall - Booth 2407 12:30 PM - 12:50 PM Blue Medora’s Oracle Enterprise Manager Plug-in for VMware vSphere Monitoring Moscone South Exhibition Hall - Booth 2407 Demos Demo Location Application and Infrastructure Testing Moscone West - W-092 Automatic Application and SQL Tuning Moscone South, Left - S-042 Automatic Fault Diagnostics Moscone South, Left - S-036 Automatic Performance Diagnostics Moscone South, Left - S-033 Complete Care for Oracle Using My Oracle Support Moscone South, Left - S-031 Complete Cloud Lifecycle Management Moscone North, Upper Lobby - N-019 Complete Database Lifecycle Management Moscone South, Left - S-030 Comprehensive Infrastructure as a Service via Oracle Enterprise Manager Moscone South, Left - S-045 Data Masking and Data Subsetting Moscone South, Left - S-034 Database Testing with Oracle Real Application Testing Moscone South, Left - S-041 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Mission-Critical, SPARC-Powered Infrastructure as a Service Moscone South, Center - S-157 Oracle E-Business Suite, Siebel, JD Edwards, and PeopleSoft Management Moscone West - W-084 Oracle Enterprise Manager Cloud Control 12c Overview Moscone South, Left - S-039 Oracle Enterprise Manager: Complete Data Center Management Moscone South, Left - S-040 Oracle Exadata Management Moscone South, Center - Oracle Exalogic Management Moscone South, Center - Oracle Fusion Applications Management Moscone West - W-018 Oracle Real User Experience Insight Moscone South, Right - S-226 Oracle WebLogic Server Management and Java Diagnostics Moscone South, Right - S-206 Platform as a Service Using Oracle Enterprise Manager Moscone North, Upper Lobby - N-020 SOA Management Moscone South, Right - S-225 Self-Service Application Testing on Private and Public Clouds Moscone West - W-110 Oracle OpenWorld Music Festival New this year is Oracle’s first annual Oracle OpenWorld Musical Festival, featuring some of today's breakthrough musicians from around the country and the world. It's five nights of back-to-back performances in the heart of San Francisco—free to registered attendees. See the lineup Not Heading to OpenWorld—Watch it Live! Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager Cloud Control12c Mobile app

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• Solaris 11 Update 1 - Link Aggregation

  - by Wesley Faria

  Solaris 11.1 No início desse mês em um evento mundial da Oracle chamado Oracle Open World foi lançada a nova release do Solaris 11. Ela chega cheia de novidades, são aproximadamente 300 novas funcionalidade em rede, segurança, administração e outros. Hoje vou falar de uma funcionalidade de rede muito interessante que é o Link Aggregation. O Solaris já suporta Link Aggregation desde Solaris 10 Update 1 porem no Solaris 11 Update 1 tivemos incrementos significantes. O Link Aggregation como o próprio nome diz, é a agregação de mais de uma inteface física de rede em uma interface lógica .Veja agumas funcionalidade do Link Aggregation: · Aumentar a largura da banda; · Imcrementar a segurança fazendo Failover e Failback; · Melhora a administração da rede; O Solaris 11.1 suporta 2(dois) tipos de Link Aggregation o Trunk aggregation e o Datalink Multipathing aggregation, ambos trabalham fazendo com que o pacote de rede seja distribuído entre as intefaces da agregação garantindo melhor utilização da rede.vamos ver um pouco melhor cada um deles. Trunk Aggregation O Trunk Aggregation tem como objetivo aumentar a largura de banda, seja para aplicações que possue um tráfego de rede alto seja para consolidação. Por exemplo temos um servidor que foi adquirido para comportar várias máquinas virtuais onde cada uma delas tem uma demanda e esse servidor possue 2(duas) placas de rede. Podemos então criar uma agregação entre essas 2(duas) placas de forma que o Solaris 11.1 vai enchergar as 2(duas) placas como se fosse 1(uma) fazendo com que a largura de banda duplique, veja na figura abaixo: A figura mostra uma agregação com 2(duas) placas físicas NIC 1 e NIC 2 conectadas no mesmo switch e 2(duas) interfaces virtuais VNIC A e VNIC B. Porem para que isso funcione temos que ter um switch com suporte a LACP ( Link Aggregation Control Protocol ). A função do LACP é fazer a aggregação na camada do switch pois se isso não for feito o pacote que sairá do servidor não poderá ser montado quando chegar no switch. Uma outra forma de configuração do Trunk Aggregation é o ponto-a-ponto onde ao invéz de se usar um switch, os 2 servidores são conectados diretamente. Nesse caso a agregação de um servidor irá falar diretamente com a agregação do outro garantindo uma proteção contra falhas e tambem uma largura de banda maior. Vejamos como configurar o Trunk Aggregation: 1 – Verificando quais intefaces disponíveis # dladm show-link 2 – Verificando interfaces # ipadm show-if 3 – Apagando o endereçamento das interfaces existentes # ipadm delete-ip <interface> 4 – Criando o Trunk aggregation # dladm create-aggr -L active -l <interface> -l <interface> aggr0 5 – Listando a agregação criada # dladm show-aggr Data Link Multipath Aggregation Como vimos anteriormente o Trunk aggregation é implementado apenas 1(um) switch que possua suporte a LACP portanto, temos um ponto único de falha que é o switch. Para solucionar esse problema no Solaris 10 utilizavamos o IPMP ( IP Multipathing ) que é a combinação de 2(duas) agregações em um mesmo link ou seja, outro camada de virtualização. Agora com o Solaris 11 Update 1 isso não é mais necessário, voce pode ter uma agregação de 2(duas) interfaces físicas e cada uma conectada a 1(um) swtich diferente, veja a figura abaixo: Temos aqui uma agregação chamada aggr contendo 4(quatro) interfaces físicas sendo que as interfaces NIC 1 e NIC 2 estão conectadas em um Switch e as intefaces NIC 3 e NIC 4 estão conectadas em outro Swicth. Além disso foram criadas mais 4(quatro) interfaces virtuais vnic A, vnic B, vnic C e vnic D que podem ser destinadas a diferentes aplicações/zones. Com isso garantimos alta disponibilidade em todas a camadas pois podemos ter falhas tanto em switches, links como em interfaces de rede físicas. Para configurar siga os mesmo passos da configuração do Trunk Aggregation até o passo 3 depois faça o seguinte: 4 – Criando o Trunk aggregation # dladm create-aggr -m haonly -l <interface> -l <interface> aggr0 5 – Listando a agregação criada # dladm show-aggr Depois de configurado seja no modo Trunk aggregation ou no modo Data Link Multipathing aggregation pode ser feito a troca de um modo para o outro, pode adcionar e remover interfaces físicas ou vituais. Bem pessoal, era isso que eu tinha para mostar sobre a nova funcionalidade do Link Aggregation do Solaris 11 Update 1 espero que tenham gostado, até uma próxima novidade.

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• Measuring ASP.NET and SharePoint output cache

  - by DigiMortal

  During ASP.NET output caching week in my local blog I wrote about how to measure ASP.NET output cache. As my posting was based on real work and real-life results then I thought that this posting is maybe interesting to you too. So here you can read what I did, how I did and what was the result. Introduction Caching is not effective without measuring it. As MVP Henn Sarv said in one of his sessions then you will get what you measure. And right he is. Lately I measured caching on local Microsoft community portal to make sure that our caching strategy is good enough in environment where this system lives. In this posting I will show you how to start measuring the cache of your web applications. Although the application measured is built on SharePoint Server publishing infrastructure, all those counters have same meaning as similar counters under pure ASP.NET applications. Measured counters I used Performance Monitor and the following performance counters (their names are similar on ASP.NET and SharePoint WCMS): Total number of objects added – how much objects were added to output cache. Total object discards – how much objects were deleted from output cache. Cache hit count – how many times requests were served by cache. Cache hit ratio – percent of requests served from cache. The first three counters are cumulative while last one is coefficient. You can use also other counters to measure the full effect of caching (memory, processor, disk I/O, network load etc before and after caching). Measuring process The measuring I describe here started from freshly restarted web server. I measured application during 12 hours that covered also time ranges when users are most active. The time range does not include late evening hours and night because there is nothing to measure during these hours. During measuring we performed no maintenance or administrative tasks on server. All tasks performed were related to usual daily content management and content monitoring. Also we had no advertisement campaigns or other promotions running at same time. The results You can see the results on following graphic.   Total number of objects added   Total object discards   Cache hit count   Cache hit ratio You can see that adds and discards are growing in same tempo. It is good because cache expires and not so popular items are not kept in memory. If there are more popular content then the these lines may have bigger distance between them. Cache hit count grows faster and this shows that more and more content is served from cache. In current case it shows that cache is filled optimally and we can do even better if we tune caches more. The site contains also pages that are discarded when some subsite changes (page was added/modified/deleted) and one modification may affect about four or five pages. This may also decrease cache hit count because during day the site gets about 5-10 new pages. Cache hit ratio is currently extremely good. The suggested minimum is about 85% but after some tuning and measuring I achieved 98.7% as a result. This is due to the fact that new pages are most often requested and after new pages are added the older ones are requested only sometimes. So they get discarded from cache and only some of these will return sometimes back to cache. Although this may also indicate the need for additional SEO work the result is very well in technical means. Conclusion Measuring ASP.NET output cache is not complex thing to do and you can start by measuring performance of cache as a start. Later you can move on and measure caching effect to other counters such as disk I/O, network, processors etc. What you have to achieve is optimal cache that is not full of items asked only couple of times per day (you can avoid this by not using too long cache durations). After some tuning you should be able to boost cache hit ratio up to at least 85%.

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• 12.04 installation started to black screen during boot today

  - by Cedric

  NOTE: Most of this question is now irrelevant. UPDATE 3 summarizes the problem as it stands. I've been running 12.04 on my Lenovo laptop for one month now (updated from 11.04), and I have not had any significant problem until today. This morning, when I boot, I pass the Grub screen, then I get to the purple loading screen with dots as usual, then for some reason I got to the terminal login, with no GUI. startx gives me a black screen. Ctrl+F7-F8 didn't help either. It's similar to: After the update today no graphical interface anymore - 12.04 I followed the instructions at the end, to flush the ATI drivers (which I had installed), and fall back to the community drivers. That made me lose the login! Now I just get a black screen after the Ubuntu loading screen. I can still access the console through recovery, and I've gotten into VESA mode once or twice (not reproducible, for some reason). I've tried various permutations of xorg.conf, without success. Xorg -configure fails for now, though I might be able to get it to work. apt-get update/upgrade doesn't improve anything either. However, both Windows and the 12.04 Live CD still work beautifully, and I know that all my data is still there. Is there any way that I could somehow take the configuration from the Live CD and roll with it? I know that I could reinstall, but that sucks, frankly, especially given that there's no straight-forward way of keeping the home (which, incidentally, is unaccessible from the Live CD) Thank you. Update: it seems that the fglrx drivers are still active, even after I've --purged them. From Xorg.0.log: [ 18.235] (WW) fglrx(0): *********************************************************** [ 18.235] (WW) fglrx(0): * DRI initialization failed * [ 18.235] (WW) fglrx(0): * kernel module (fglrx.ko) may be missing or incompatible * [ 18.235] (WW) fglrx(0): * 2D and 3D acceleration disabled * [ 18.235] (WW) fglrx(0): *********************************************************** [ 18.235] Fatal server error: [ 18.235] AddScreen/ScreenInit failed for driver 0 There's also a mention of the "fbdev" module. What is it? PARTIALLY SOLVED: I've undone the damage from the fglrx purge. I'm still mystified as to why uninstalling the packages didn't kill fglrx entirely, but I've now recovered the prompt. The solution to the DRI initialization error was to add radeon.modeset=0 to the GRUB boot options. So I'm back to being dropped to a prompt without any GUI. startx gives me a bunch of messages, though no obvious errors. I have little reason to suspect the video drivers, as they worked fine before today. There is no apparent error message in any of the log files. UPDATE: When I startx, I get an error, Plymounth command failed mountall: Disconnected from Plymouth This is all over the Internet, but I have not found anything that works for me yet. UPDATE 3: If I press ESC during boot, the splash screen (Plymouth!) disappears, and I no longer have any error from Plymouth. The last error message is: Stopping mount filesystems on boot I can then Ctrl+Alt+F1 to get the TTY1, but startx still does not work. Sadly, the Internet knows nothing about this error message, and neither do I. Help!

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