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• Company Administrators: Stay Alert!

  - by Pete

  Some of our customers choose to use the Themes feature to rebrand their Training and Support Center link, and redirect it to an internal support site. If your company does this, we strongly advise that for your employees that have the Administrator role, you maintain a separate theme that keeps the Administrator's Training and Support link pointed to the CRM On Demand Training and Support Center, and not redirect it to an internal support site. Why? The company administrator needs access to the Training and Support Center because it gives them pod-specific application alerts on the Support tab and pod-specific release information on the Release Info tab. If a customer no longer has access to the Training and Support Center URL because they have already rebranded that link, they can contact Customer Care to request it again.  

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• Probability of Blade Chassis Failure

  - by ChrisZZ

  In my organisation we are thinking about buying blade servers - instead of rack servers. Of course technology vendors also make them sound very nice. A concern, that I read very often in different forums, is, that there is a theoretical possibility of the server chassis going down - which would in consequence take all the blades down. That is due to shared infrastructure. My reaction on this probability would be to have redundancy and by two chassis instead of one (very costly of course). Some people (including e.g. HP Vendors) try to convince us, that the chassis is very very unlikely to fail, due to many redundancies (redundant power supply, etc.). Another concern on my side is, that if something goes down, spare parts might be required - which is difficult in our location (Ethiopia). So I would ask to experienced administrators, that have managed blade server: What is your experience? Do they go down as a whole - and what is the sensible shared infrastructure, that might fail? That question could be extended to shared storage. Again I would say, that we need two storage units instead of only one - and again the vendors say, that this things are so rock solid, that no failure is expected. Well - I can hardly believe, that such a critical infrastructure can be very reliable without redundancy - but maybe you can tell me, whether you have successfull blade-based projects, that work without redundancy in its core parts (chassis, storage...) At the moment, we look at HP - as IBM looks much to expensive... thanks a lot best regards Christian

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• Investigating a potential CPU failure

  - by Jernej

  On a Ubuntu server that I am using for computations I have recently observed that some CPU extensive programs (GUROBI,CPLEX) often segfault. Being in correspondence with tech support of the respective programs I was suggested that it may be a hardware issue. The administrator of the server performed a detailed memtest and it turned out that the RAM modules appear to be fine. Hence I've used the tool mprime to test the CPU and the following two lines appear multiple times durring the execution of the stress tests: [Worker #4 Oct 18 18:47] FATAL ERROR: Rounding was 0.498046875, expected less than 0.4 [Worker #4 Oct 18 18:47] Hardware failure detected, consult stress.txt file. The stress.txt file in itself is not very verbose about what could be the cause of this error so I would like to ask whether anyone here happens to know what could be the cause of this issue? Is there some other test I could perform to nail the problem even further? The temperature of the system (and all cores) was fine during the entire stress test (+69.0°C (high = +80.0°C, crit = +98.0°C)) the CPU in question is a Intel Core i7-2600K CPU @ 3.40GHz and is not overclocked or modified in any way. Also what is interesting that if I run mprime to only stress the CPU all tests pass fine. The error is only triggered when I let mprime stress the CPU+RAM.

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• freebsd-update failure

  - by ctuffli

  Some time ago, I upgrade my FreeBSD box to 7.1-RC2, but now I'd like to move to 7.2-RELEASE. I tried running # uname -mrsi FreeBSD 7.1-RC2 i386 GENERIC # freebsd-update upgrade -r 7.2-RELEASE Looking up update.FreeBSD.org mirrors... 3 mirrors found. Fetching metadata signature for 7.1-RC2 from update4.FreeBSD.org... failed. Fetching metadata signature for 7.1-RC2 from update5.FreeBSD.org... failed. Fetching metadata signature for 7.1-RC2 from update2.FreeBSD.org... failed. No mirrors remaining, giving up. Substituting 7.1 for 7.2 gives the same error. Adding a --debug option shows the failure as being fetch: http://update4.FreeBSD.org/7.1-RC2/i386/latest.ssl: Not Found Is there any way to still do a binary upgrade of this system as the 7.1-RC* directories don't exist on http://update.freebsd.org anymore? Upgrading from source is an option, but I wanted to see if there was some way to salvage this installation.

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• Catastrophic Failure opening ODBC via Citrix

  - by Joshdan

  We recently had our Citrix server crash unexpectedly. When it came back up, there was a new issue -- every ODBC connection fails with "Catastrophic Failure" (0x8000FFFF). The issue is limited to Citrix / ICA connections; logging in as the same user via RDP works as usual. The following code is my minimal test case (for wscript): ''// test_odbc.vbs strConn = "Driver={Microsoft Text Driver (*.txt; *.csv)};Dbq=c:\files\;" Set rs = CreateObject("ADODB.recordset") strSQL = "SELECT * FROM myFile.csv" wscript.echo "Press OK to Test" ''// This line breaks over Citrix, but not over Terminal Services ''// ---------------------- rs.open strSQL, strConn, 3,3 ''// ---------------------- wscript.echo rs("a") Any insight would be greatly appreciated. Windows Server 2003 SP1, Citrix MetaFrame Presentation Server 4.0. Clients include at least versions 10.2-11 running on 2000-Vista, OS X. ODBC error happens whether a DSN is used or not, on at least Access, MS-SQL, and CSV. Connections both through the SSL Gateway and directly. There have been a few users actually able to log in without trouble, but I can't pin down anything special about them.

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• ubuntu 9.04 pptp broken after a power failure

  - by kevin42

  I have a small Ubuntu 9.04 router setup as a NAT box and a PPTP server. After a power failure everything except the PPTP server still works. A windows client gets to "registering your computer on the network" but then says Error 742: The remote computer does not support the required data encryption type. I did some research and I think the problem is with the ppp_mppe module. When I try to run 'modprobe ppp_mppe' it hangs indefinitely. What would cause this hang? Any ideas how I can troubleshoot this further? Thanks for the help! UPDATE: I am still having the problem, however I have found some more information. When the first user tries to connect to pptp, the process list shows modprobe sha1 running, and one instance of modprobe ppp_mppe for each connection attempt. If I killall modprobe at this point the next connection attempt works, and everything is fine until the next reboot. I'm planning to do a clean install at some point in the future but I'd really like to get to the real cause of this.

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• DRBD stacked resources: recovering from failure

  - by Marcus Downing

  We're running a stacked four-node DRBD setup like this: A --> B | | v v C D This means three DRBD resources running across these four servers. Servers A and B are Xen hosts running VMs, while servers C and D are for backups. A is in the same datacentre as C. From server A to server C, in the first datacentre, using protocol B From server B to server D, in the second datacentre, using protocol B From server A to server B, different datacentres, stacked resource using protocol A First question: booting a stacked resource We haven't got any vital data running on this setup yet - we're still making sure it works first. This means simulating power cuts, network outages etc and seeing what steps we need to recover. When we pull the power out of server A, both resources go down; it attempts to bring them back up at next boot. However, it only succeeds at bringing up the lower-level resource, A-C. The stacked resource A-B doesn't even try to connect, presumably because it can't find the device until it's a connected primary on the lower level. So if anything goes wrong we need to manually log in and bring that resource up, then start the virtual machine on top of it. Second question: setting the primary of a stacked resource Our lower-level resources are configured so that the right one is considered primary: resource test-AC { on A { ... } on C { ... } startup { become-primary-on A; } } But I don't see any way to do the same with a stacked resource, as the following isn't a valid config: resource test-AB { stacked-on-top-of test-AC { ... } stacked-on-top-of test-BD { ... } startup { become-primary-on test-AC; } } This too means that recovering from a failure requires manual intervention. Is there no way to set the automatic primary for a stacked resource?

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• ADVISOR WEBCAST: R12: How to debug Email Center Auto Service Request Creation Failures

  - by user793044

  PRODUCT FAMILY: EBS CRM - Service November 6, 2012 at 11 am ET, 9 am MT, 8 am PT, 4 pm London The primary function of this WebCast is to explain how to debug problems when auto-creating a Service Request from an Inbound Email into Email Center. We see a significant number of issues raised with Support in this area, as the only indication the auto-creation has failed, is the Email routing to the Supervisor Queue for manual processing. Topics will include: Understand Email Center and Auto SR creation process.  Run the debug procedures. Understand the output and check the reasons for SR Creation failure. See the fixes for the most common issues faced. See the results for successful SR creation. Go to Doc ID 1493122.1 to register. Current Schedule and Archived Downloads can be found on Doc ID 740966.1.

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• Softfail / Failure Notice on SMTP

  - by pascal1954

  Hey, i'm searching for an answer for about 24 hours now and I still can't find any really useful help... The problem appears as the following: I'm running a debian server with Plesk 9.5.3 and qmail. Since a few weeks I'm not able to send mails to some particular servers (like web.de, aol.com). Hence I get failure notices like "Sorry, I wasn't able to establish an SMTP connection." But when I try to send mails to gmail.com - it works! Gmail only reports a softfail in the mail header like so: Received: from h1600XXX.?none? (DOMAIN2.TLD [XX.XXX.XX.XX]) Received-SPF: softfail (google.com: best guess record for domain of transitioning [email protected] does not designate 85.XXX.XX.XX as permitted sender) client-ip=85.XXX.XX.XX This sounds like a dns problem for me, but I can't get an answer for that... What makes me wondering is: h1600XXX is correct, but it should look like h1600XXX.stratoserver.net, not ?none? DOMAIN2.TLD (first line) is different from DOMAIN1 (second line). Both are hosted on this machine, but is this correct? DOMAIN1 is the one I send this mail from. Hopefully someone could help me! If you need more specific information, let me know. Thanks in advance!!! Best regards

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• "Has Oracle written the script for CRM success?" - Anthony Lye on Customer Experience at BAFTA

  - by Richard Lefebvre

  Anthony Lye showcased Oracle Fusion CRM at a BAFTA gathering, and MyCustomer.com covered the story under the title of "Has Oracle written the script for CRM success?' According to MyCustomer.com, "Oracle's SVP of CRM Anthony Lye set the scene for the event, suggesting products are becoming commoditized, so that the only way to differentiate is through the relationship with the customer. But he warned that "customers are more and more in control of that relationship, so you have to provide great experiences for them." "The quickest win within your organization to create a single view is to connect your marketing organization with your selling organization, align goals, processes, people and technology," Anthony explained.   "And this is a transition that is already happening - "VPs of marketing have started turning up in the same meetings as VPs of sales, we have started to see that they want to work together" - but this convergence needs nurturing." "In Fusion there are capabilities to align the organisation - we enable marketing on the same platform to build campaigns connected to sales stages. It can affect leads and opportunities at the top end of the funnel. And the selling organisation can take advantage of marketing content - the materials that are exclusively within marketing can now be used by sales. Your sales teams have been campaigning forever, but it's usually by email, it isn't aligned with the corporate message and it's being sent to people it shouldn't. By aligning them we can increase output and the quality of that output." Anthony concluded: "Operating in a disconnected fashion having two distinct systems will cost you time and money. So we feel there's a material advantage in a solution like this." Enjoy the full story at http://www.mycustomer.com/topic/marketing/has-oracle-written-script-crm-success/139958

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• Sugar CRM integration with Java - How to add relationship

  - by Arun P Johny

  Hi, I'm trying to integrate Sugar CRM with one of my projects. I'm using Apache Axis as my SOAP client. I've created the Sugar CRM client Stub classes using Apache Axis. I'm able to login and add Leads, Opportunities, Accounts and Contacts. But I'm unable to add a relation ship between my Account and Opportunity. I've found following method in the SugarsoapPortType port.set_relationship(session, module_name, module_id, link_field_name, related_ids, name_value_list, delete) but I cannot understand the different parameters required by this method. Most of the online documents suggests a simple way as given below $result = $client->call('set_relationship',array("session"=>$session _id,array("module1"=>"Emails","module1_id"=>"<module1_id>","module2"=>"Accounts","module2_id"=> "<module2_id>"))); how can I achieve this using Java Thanks

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• Create MVC 5 Combo Box from CRM Entities?

  - by SpaceCowboy74

  I am working on an MVC 5 App that pulls data from Dynamics CRM 5. The Data I am getting back is an IQueryable of type Account (The CRM Entity class auto generated by CrmSvcUtil). I am retrieving all of the items and can loop through them with code like this: @foreach (var item in Model.ToList()) { <tr> <td> @item.AccountId </td> <td> @Html.DisplayFor(modelItem => item.Name) </td> </tr> } The problem is, I would like to instead put them in a drop down list. I can't figure out what the syntax is to put these in a DropDown is. Any suggestions?

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• problem booting crusty old windows XP

  - by Carson Myers

  I have an acer aspire laptop running Windows XP home. I believe I have some virus on it, I'm not sure--I mostly just run linux in a VM on it so I wasn't too worried. I'm not sure if that virus caused this problem. The laptop wasn't recognizing my USB hard drive for some reason so I decided to restart it. When it started up, it got past the memory test, past the boot screen, (but it paused right here on a blank screen for awhile) and flashed the desktop once (like it does just before the login screen) and then crashed. I got a quick BSOD and then it restarted. Then it tried to boot again, etc etc infinite loop of failure. Well, before trying safe mode, I disabled automatic restart on system crash so I could read the blue screen. There wasn't anything important on it, it said *** STOP: 0x00000000 (0xC0000000 0x,.... ) beginning physical memory dump physical memory dump complete That's not verbatim (obviously) but it didn't help me. so I booted in safe mode, and it stopped on the driver gagp30kx.sys and then restarted (and infinite loop of failure again). I burned a recovery CD and tried that. It loaded it, and I went into repair mode. I ran chkdsk and then disabled the AGP driver. Same thing on booting in safe mode except it stopped at mup.sys instead. I enabled the AGP driver again, and ran chkdsk again from the CD. It said it found problems but didn't say it fixed them. So I ran it a second time, and it said "performing additional checking or recovery" lots of times (I can't tell how many, they went above the screen top). I tried booting again and no luck. Every time I run chkdsk after trying to boot again it says it found and fixed more errors. I think it might be whatever driver is after the AGP driver, but I don't know what it is or how to find out. Can anyone help me fix this?

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• Error when installing Lync Server, "Installing OcsCore.msi(Feature_LocalMgmtStore)...failure code 1603"

  - by Trikks

  Im battling to install Lync Server in a test environment and are at the "Install Local Configuration Store" step. The prerequisites seems alright but bombs when installing the OcsCore.msi ... Checking prerequisite SqlNativeClient...prerequisite satisfied. Checking prerequisite SqlBackcompat...prerequisite satisfied. Checking prerequisite UcmaRedist...prerequisite satisfied. Installing OcsCore.msi(Feature_LocalMgmtStore)...failure code 1603 Error returned while installing OcsCore.msi(Feature_LocalMgmtStore), code 1603. Please consult log at C:\Users\Administrator.HAWC\AppData\Local\Temp\1\Add-OcsCore.msi-Feature_LocalMgmtStore-[2012_07_08][12_00_27].log The logfile doesn't really help me either, this is the end of it Property(S): Privileged = 1 Property(S): USERNAME = Windows User Property(S): DATABASE = C:\Windows\Installer\9525f.msi Property(S): OriginalDatabase = C:\ProgramData\Microsoft\Lync Server\Deployment\cache\4.0.7577.0\setup\OcsCore.msi Property(S): UILevel = 2 Property(S): Preselected = 1 Property(S): ACTION = INSTALL Property(S): WIX_ACCOUNT_LOCALSYSTEM = NT AUTHORITY\SYSTEM Property(S): WIX_ACCOUNT_LOCALSERVICE = NT AUTHORITY\LOCAL SERVICE Property(S): WIX_ACCOUNT_NETWORKSERVICE = NT AUTHORITY\NETWORK SERVICE Property(S): WIX_ACCOUNT_ADMINISTRATORS = BUILTIN\Administrators Property(S): WIX_ACCOUNT_USERS = BUILTIN\Users Property(S): WIX_ACCOUNT_GUESTS = BUILTIN\Guests Property(S): ROOTDRIVE = C:\ Property(S): CostingComplete = 1 Property(S): OutOfDiskSpace = 0 Property(S): OutOfNoRbDiskSpace = 0 Property(S): PrimaryVolumeSpaceAvailable = 0 Property(S): PrimaryVolumeSpaceRequired = 0 Property(S): PrimaryVolumeSpaceRemaining = 0 Property(S): INSTALLLEVEL = 1 Property(S): SOURCEDIR = C:\ProgramData\Microsoft\Lync Server\Deployment\cache\4.0.7577.0\setup\ Property(S): SourcedirProduct = {9521B708-9D80-46A3-9E58-A74ACF4E343E} === Logging stopped: 2012-07-08 12:01:46 === MSI (s) (98:F8) [12:01:46:354]: Note: 1: 1729 MSI (s) (98:F8) [12:01:46:354]: Product: Microsoft Lync Server 2010, Core Components -- Configuration failed. MSI (s) (98:F8) [12:01:46:354]: Windows Installer reconfigured the product. Product Name: Microsoft Lync Server 2010, Core Components. Product Version: 4.0.7577.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603. MSI (s) (98:F8) [12:01:46:356]: Deferring clean up of packages/files, if any exist MSI (s) (98:F8) [12:01:46:356]: MainEngineThread is returning 1603 MSI (s) (98:84) [12:01:46:362]: RESTART MANAGER: Session closed. MSI (s) (98:84) [12:01:46:362]: No System Restore sequence number for this installation. MSI (s) (98:84) [12:01:46:363]: User policy value 'DisableRollback' is 0 MSI (s) (98:84) [12:01:46:363]: Machine policy value 'DisableRollback' is 0 MSI (s) (98:84) [12:01:46:363]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (98:84) [12:01:46:364]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (98:84) [12:01:46:364]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (98:84) [12:01:46:364]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (98:84) [12:01:46:364]: Restoring environment variables MSI (s) (98:84) [12:01:46:373]: Destroying RemoteAPI object. MSI (s) (98:D4) [12:01:46:373]: Custom Action Manager thread ending. MSI (c) (20:64) [12:01:46:379]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (20:64) [12:01:46:380]: MainEngineThread is returning 1603 === Verbose logging stopped: 2012-07-08 12:01:46 === Any advice where to start in this? Thanks

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• IIS, Impersonation and COM Interop Premission Denied

  - by user315690

  Hello we are in the throws of integrating a Document Management System with Dynamic CRM 4, have done similar things previously but in this instance we are having to reference a COM dll. We've configured the asp.net page (we are bringing the info in via a i-Frame in CRM), setting Impersonation = True in the Webconfig and ensured that Windows authentication is the only method available within IIS. All works as we would expect when logged into the server itself and the page happily does off finds all the relevant documents for the CRM account and presents them to a user in a nice Infragistics CRM styled grid. However trying this from a client workstation we get the following: System.Runtime.InteropServices.COMException (0xC0042335): Permission denied. Impersonation appears to be passing over the correct details but nothing we've tried thus far has been able to make this work outside of logging into the server. Any thoughts as to what we are missing?

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• mdadm raid5 recover double disk failure - with a twist (drive order)

  - by Peter Bos

  Let me acknowledge first off that I have made mistakes, and that I have a backup for most but not all of the data on this RAID. I still have hope of recovering the rest of the data. I don't have the kind of money to take the drives to a recovery expert company. Mistake #0, not having a 100% backup. I know. I have a mdadm RAID5 system of 4x3TB. Drives /dev/sd[b-e], all with one partition /dev/sd[b-e]1. I'm aware that RAID5 on very large drives is risky, yet I did it anyway. Recent events The RAID become degraded after a two drive failure. One drive [/dev/sdc] is really gone, the other [/dev/sde] came back up after a power cycle, but was not automatically re-added to the RAID. So I was left with a 4 device RAID with only 2 active drives [/dev/sdb and /dev/sdd]. Mistake #1, not using dd copies of the drives for restoring the RAID. I did not have the drives or the time. Mistake #2, not making a backup of the superblock and mdadm -E of the remaining drives. Recovery attempt I reassembled the RAID in degraded mode with mdadm --assemble --force /dev/md0, using /dev/sd[bde]1. I could then access my data. I replaced /dev/sdc with a spare; empty; identical drive. I removed the old /dev/sdc1 from the RAID mdadm --fail /dev/md0 /dev/sdc1 Mistake #3, not doing this before replacing the drive I then partitioned the new /dev/sdc and added it to the RAID. mdadm --add /dev/md0 /dev/sdc1 It then began to restore the RAID. ETA 300 mins. I followed the process via /proc/mdstat to 2% and then went to do other stuff. Checking the result Several hours (but less then 300 mins) later, I checked the process. It had stopped due to a read error on /dev/sde1. Here is where the trouble really starts I then removed /dev/sde1 from the RAID and re-added it. I can't remember why I did this; it was late. mdadm --manage /dev/md0 --remove /dev/sde1 mdadm --manage /dev/md0 --add /dev/sde1 However, /dev/sde1 was now marked as spare. So I decided to recreate the whole array using --assume-clean using what I thought was the right order, and with /dev/sdc1 missing. mdadm --create /dev/md0 --assume-clean -l5 -n4 /dev/sdb1 missing /dev/sdd1 /dev/sde1 That worked, but the filesystem was not recognized while trying to mount. (It should have been EXT4). Device order I then checked a recent backup I had of /proc/mdstat, and I found the drive order. md0 : active raid5 sdb1[0] sde1[4] sdd1[2] sdc1[1] 8790402048 blocks super 1.2 level 5, 512k chunk, algorithm 2 [4/4] [UUUU] I then remembered this RAID had suffered a drive loss about a year ago, and recovered from it by replacing the faulty drive with a spare one. That may have scrambled the device order a bit...so there was no drive [3] but only [0],[1],[2], and [4]. I tried to find the drive order with the Permute_array script: https://raid.wiki.kernel.org/index.php/Permute_array.pl but that did not find the right order. Questions I now have two main questions: I screwed up all the superblocks on the drives, but only gave: mdadm --create --assume-clean commands (so I should not have overwritten the data itself on /dev/sd[bde]1. Am I right that in theory the RAID can be restored [assuming for a moment that /dev/sde1 is ok] if I just find the right device order? Is it important that /dev/sde1 be given the device number [4] in the RAID? When I create it with mdadm --create /dev/md0 --assume-clean -l5 -n4 \ /dev/sdb1 missing /dev/sdd1 /dev/sde1 it is assigned the number [3]. I wonder if that is relevant to the calculation of the parity blocks. If it turns out to be important, how can I recreate the array with /dev/sdb1[0] missing[1] /dev/sdd1[2] /dev/sde1[4]? If I could get that to work I could start it in degraded mode and add the new drive /dev/sdc1 and let it resync again. It's OK if you would like to point out to me that this may not have been the best course of action, but you'll find that I realized this. It would be great if anyone has any suggestions.

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• How to reduce java concurrent mode failure and excessive gc

  - by jimx

  In Java, the concurrent mode failure means that the concurrent collector failed to free up enough memory space form tenured and permanent gen and has to give up and let the full stop-the-world gc kicks in. The end result could be very expensive. I understand this concept but never had a good comprehensive understanding of A) what could cause a concurrent mode failure and B) what's the solution?. This sort of unclearness leads me to write/debug code without much of hints in mind and often has to shop around those performance flags from Foo to Bar without particular reasons, just have to try. I'd like to learn from developers here how your experience is. If you had previous encountered such performance issue, what was the cause and how you addressed it? If you have coding recommendations, please don't be too general. Thanks!

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• Instance Failure in asp.net

  - by user85511

  I have a web application that is working perfectly in my system. However, when I copied it to another system, I couldn't login to the application. There is an error: Server Error in '/' Application. -------------------------------------------------------------------------------- Instance failure. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.InvalidOperationException: Instance failure. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [InvalidOperationException: Instance failure.] System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, SqlConnection owningObject) +4858423 System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject) +90 System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart) +257 System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance) +221 System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance) +189 System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection) +4859187 System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options) +31 System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject) +433 System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject) +66 System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject) +499 System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection) +65 System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) +117 System.Data.SqlClient.SqlConnection.Open() +122 System.Web.DataAccess.SqlConnectionHolder.Open(HttpContext context, Boolean revertImpersonate) +87 System.Web.DataAccess.SqlConnectionHelper.GetConnection(String connectionString, Boolean revertImpersonation) +221 System.Web.Security.SqlMembershipProvider.GetPasswordWithFormat(String username, Boolean updateLastLoginActivityDate, Int32& status, String& password, Int32& passwordFormat, String& passwordSalt, Int32& failedPasswordAttemptCount, Int32& failedPasswordAnswerAttemptCount, Boolean& isApproved, DateTime& lastLoginDate, DateTime& lastActivityDate) +815 System.Web.Security.SqlMembershipProvider.CheckPassword(String username, String password, Boolean updateLastLoginActivityDate, Boolean failIfNotApproved, String& salt, Int32& passwordFormat) +105 System.Web.Security.SqlMembershipProvider.CheckPassword(String username, String password, Boolean updateLastLoginActivityDate, Boolean failIfNotApproved) +42 System.Web.Security.SqlMembershipProvider.ValidateUser(String username, String password) +78 System.Web.UI.WebControls.Login.AuthenticateUsingMembershipProvider(AuthenticateEventArgs e) +60 System.Web.UI.WebControls.Login.OnAuthenticate(AuthenticateEventArgs e) +119 System.Web.UI.WebControls.Login.AttemptLogin() +115 System.Web.UI.WebControls.Login.OnBubbleEvent(Object source, EventArgs e) +101 System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) +37 System.Web.UI.WebControls.Button.OnCommand(CommandEventArgs e) +118 System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +166 System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +10 System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13 System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +36 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1565 -------------------------------------------------------------------------------- Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053 What could be the reason for such an error? How could I solve this?

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• How to enable assembly bind failure logging (FUSION) in .NET

  - by james.gratton

  How to enable assembly bind failure logging (FUSION) in .NET.

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• Gimme Gimme Gimme!

  - by steve.diamond

  Today is my birthday. And you know, there used to be a time when I dreaded birthdays. But now, as I reach my 37th year (that's my Polar Body Test age), I'm re-learning to really really appreciate being here. Now, what the heck does any of this have to do with CRM or this blog? Easy! Here is the present I would like from you. 1) Please tell us how we're doing on this blog. Do you like what you're seeing? Do you NOT like what you're seeing? Why? What types of topics would you like to see more or less of from us? Do you think we're running too much of an Oracle infomercial here? Conversely, would you like us to spend more time focusing on Oracle solutions? If so, which ones are of most interest to you? 2) Let's assume you DO like what you're seeing and reading here. Please tell a friend. Pass it on. You can write a comment below or submit a comment on our Facebook Fan page (http://facebook.com/oraclecrm). If you're an Oracle employee, please simply send me an email. And if you work here at HQ, bring me some key lime pie. And last but not least, thank you!

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• Rock Stars and now OPN All-Stars? Bring it.

  - by sandra.haan

  We are talking everything OPN All-Star - from home-court advantage to taking too many shots across a wide variety of industries, skill sets, focus areas, broad solution sets, applications and technologies. As a Platinum Partner, Intelenex levels of quality specialization range from ERP/EBS, CRM, AIA to Hyperion. Slam dunk! This is what gives Intelenex a well deserved star studded "baller" celebrity status like the LA Lakers very own Kobe Bryant. While Intelenex has been busy multi-specializing and taking names, Tyler Prince, group vp, North America Sales tells us a little bit about the value OPN's overall strategy brings to the table. This exclusive partnership allows OPN Specialized partners to provide customers with a solution that helps them adapt swiftly to new expansion conditions and changes. Namely, partners can pick an area to focus and can leverage that focus and competency to differentiate from the competition. You will be so HOT on the OPN court the Miami Heat will have nothing on you. Watch out, Lebron. Additionally, this specialization in products or set of products is recognized by the entire Oracle sales force, which is vital to all partners, but most importantly your end-customers. You will be so stylishly famous your cheerleader squad will not be able to steal the spotlight from you. Are you really All-Star worthy this season? Jump in and join Tyler's halftime report on OPN's All-Star program in this VAR Guy FastChat video to find out: Now that's what we call some March Madness - Good selling, The OPN Communications Team

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• Se non ti sei unito alla Customer Experience Revolution? Il materiale è tutto qui!

  - by Silvia Valgoi

  Se ti sei perso questo interesante Executive workshop, non preoccuparti, qui puoi trovare gli interventi dei relatori.Durante l'evento Oracle, Accenture ed il professor Enrico Finzi hanno condiviso l'approccio alla Customer Experience vista come strategia per dare vita a processi più completi ed innovativi, per generare e gestire l’interazione con i consumatori, su tutti i canali. E' stato un momento importante per: comprendere perché la Customer Experience è diventata la componente più importante e strategica del tuo business scoprire come la Customer Experience accelleri l’acquisizione di nuovi clienti, incrementi la fidelizzazione ad un brand/prodotto/servizio, migliori l’efficienza operativa e sostenga le vendite conoscere come le soluzioni di Customer Experience possono aiutare le aziende a far vivere questa esperienza in modo coerente, personalizzata, attraverso tutti i canali e su tutti i dispositivi, ottenendo risultati misurabile Ecco le presentazioni e i video presentati durante i lavori: &amp;lt;p&amp;gt; &amp;lt;/p&amp;gt; Oracle Customer Experience - Empowering People. Powering Brands - Armando Janigro, Sales Development Manager, Oracle         How to win with Customer Experience - Nadia Dallafiore, Senior Manager CRM Retail  Accenture   Customer Experience e selezione Darwiniana della marca - Enrico Finzi, Sociologo, Presidente AstraRicerche   Engage.Win.Develop.Keep LinkedIn: Customer Concepts Exchange Facebook: Oracle Customer Experience

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• New: Oracle CRM On Demand Release 19 Partner Readiness web site!

  - by Richard Lefebvre

  We are pleased to introduce you the Oracle CRM On Demand Release 19 Partner Readiness page, a dedicated web site, designed as part of the Release Readiness Program for Partners to provide the training and resources necessary for YOU to successfully position and implement the new Oracle CRM On Demand 19 release. Organized around 3 areas (Immersion Training, Transfer of Information and Collaterals & Other Assets), it consists of 19 short trainings and 4 documents helping you to deliver successfully your CoD Release 19 projects.  Visit the CRM on Demand Release 19 Partner Readiness page here!

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• Install Base Transaction Error Troubleshooting

  - by LuciaC

  Oracle Installed Base is an item instance life cycle tracking application that facilitates enterprise-wide life cycle item management and tracking capability.In a typical process flow a sales order is created and shipped, this updates Inventory and creates a new item instance in Install Base (IB).  The Inventory update results in a record being placed in the SFM Event Queue.  If the record is successfully processed the IB tables are updated, if there is an error the record is placed in the csi_txn_errors table and the error needs to be resolved so that the IB instance can be created.It's extremely important to be proactive and monitor IB Transaction Errors regularly.  Errors cascade and can build up exponentially if not resolved. Due to this cascade effect, error records need to be considered as a whole and not individually; the root cause of any error needs to be resolved first and this may result in the subsequent errors resolving themselves. Install Base Transaction Error Diagnostic Program In the past the IBtxnerr.sql script was used to diagnose transaction errors, this is now replaced by an enhanced concurrent program version of the script. See the following note for details of how to download, install and run the concurrent program as well as details of how to interpret the results: Doc ID 1501025.1 - Install Base Transaction Error Diagnostic Program  The program provides comprehensive information about the errors found as well as links to known knowledge articles which can help to resolve the specific error. Troubleshooting Watch the replay of the 'EBS CRM: 11i and R12 Transaction Error Troubleshooting - an Overview' webcast or download the presentation PDF (go to Doc ID 1455786.1 and click on 'Archived 2011' tab).  The webcast and PDF include more information, including SQL statements that you can use to identify errors and their sources as well as recommended setup and troubleshooting tips. Refer to these notes for comprehensive information: Doc ID 1275326.1: E-Business Oracle Install Base Product Information Center Doc ID 1289858.1: Install Base Transaction Errors Master Repository Doc ID: 577978.1: Troubleshooting Install Base Errors in the Transaction Errors Processing Form  Don't forget your Install Base Community where you can ask questions to help you resolve your IB transaction errors.

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• Commerce Anywhere...Where the Web, Store, Mobile, Social and Call Center Come Together

  - by divya.malik

  I am pleased to introduce guest blogger, Bill Zujewski today. Bill has just joined the Oracle CRM Product Marketing team as part of our recent ATG acquisition. Based in Cambridge, MA Bill was the VP of Product Marketing for ATG and collaborated on eCommerce strategy with some of the best brands in the world. Welcome Bill!! BY BILL ZUJEWSKI "Times are a changing"...or so the song goes. Not long ago, eCommerce just meant having a cool brand and a slick website. Today, customers expect much more... what I think they really want...Commerce Anywhere...a seamless, consistent and personal way to interact or transact business with you and your products, whether they start on the web, go into a store, talk over the phone, access products via their mobile device or on their favorite social media site. They want one more thing... for you to remember them and their history with you... so they can be treated more intelligently and not have to repeat previous interactions. It makes sense to me, I want it too... it saves me time and money. I work with many companies that are trying to understand how to evolve their business structure and technology solutions to meet the challenges of Commerce Anywhere. My advice ... think differently and take a more holistic approach to the customer experience and the cross-channel selling solution. Stop integrating siloed legacy systems and start thinking about a single platform as your new foundation... the e-Commerce platform. I recently wrote a new white paper, Commerce Anywhere - A Business and Technology ! Strategy to Maximize Cross- channel Commerce Growth to help our customers better understand how to create that "Commerce Anywhere" customer experience that customers really want. The paper offers practical insights into an IT transformation that can help you leverage a commerce platform to go beyond the web store front and instead use it to enable rapid expansion into mobile apps, new in-store apps, and interact with your customers through social commerce. Let me know what you think by posting a comment on this blog.

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