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• Supermicro IPMI on MBD-X8DAH+-F-O motherboard. Keyboard and mouse do not work after booting Windows Server 2008 R2

  - by LDelgado

  Hell Everyone, I built a server with the mentioned motherboard. I installed Windows Server 2008 R2 Enterprise on this server. IPMI is integrated on the motherboard with its own dedicated NIC. I've got that NIC configured with its own IP address. I can remote into it using IPMI, and I can remotely control the server settings before booting the OS ( BIOS, RAID configuration, etc). When the OS boots, I lose the mouse and keyboard. I cannot use the keyboard or mouse when installing the OS either. So the Keyboard and Mouse only work when no OS is loaded. Once the OS loads I lose it - that is my problem. I've been doing some research and trying a few things, but I have not been successful in fixing this issue. I may be wrong, but based on the things I've found online, it seems that the problem could be caused by the way the OS handles USB. The server is headless. There is no keyboard, mouse, or monitor plugged into it. When I boot up the OS and remote into it, I cannot see a mouse or keyboard listed in the Device Manager. Based on what I've read, it seems that the OS should detect a mouse and a keyboard when connecting remotely via IPMI. The following are the solutions I've tried. Nothing has worked so far: I've updated the firmware of the IPMI component to the latest firmware - 1.33. I made sure that the mouse mode was set to Absolute (Windows OS). I've loaded the factory defaults several times. I've enabled Port64h/60h Emulation under the USB settings in the BIOS. I've disabled USB legacy support in the BIOS. I made sure the firewall wasn't blocking IPMI (disabled the firewall). And that's about it. I've found threads in some forums from people having the same issue as me, but they were not running the same OS. They were either running Linux or FreeBSD. Most of them fixed their problem by selecting the right mouse mode (Linux in their case). There was one other that solved the problem by disabling USB Mass Storage mode. He stated "When I set it to disable USB Mass Storage when no image is loaded, the ukbd came alive, and I'm typing this on the IPMI Console. " source: http://freebsd.1045724.n5.nabble.com/IPMI-Console-No-luck-once-OS-is-booted-td3967868.html I suspect the solution described in the previous paragraph is somehow related to my problem. I've found several threads on the internet with issues describing the same problem, but none of them were with Windows Server 2008 R2. Again, I may be wrong, but it seems like that could be the issue. I just don't know how I go about applying a solution in Windows Server 2008 R2. In any case, I could use your expertise. Maybe I am missing something, or maybe I'm on the right track. Your help is much appreciated. Thank you in advance,

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• WNDR3700 Router + Cisco SG200-08 + LACP + Dual Uplink

  - by kobaltz

  Background I have a storage server that has several virtual machine images stored on them. I would store them locally, but I have limited space on my desktop (using SSD storage). I would like to increase the bandwidth between the desktop and the storage server by using two NICs on each computer. My original configuration allowed about 55MBps between the desktop and storage server. This storage server also has several TBs of documents, pictures, movies, vms, and ISO/programs. The storage server has 8 1.5TB hard drives in a RAID 10 configuration with a hardware RAID controller. The benchmarks on the RAID 10 are about 300MBps. Configuration In short, I am trying to bridge my switch and router. The switch is a small 8 port Cisco smart switch that supports 802.3ad LACP. I have two computers plugged into the switch, each with 2 Intel Gigabit NICs. The first computer is a Windows 7 machine that has the Intel ANS software installed. I have LACP configured with the computer and now show 3 NICs (2 Physical + 1 TEAM Virtual @ 2Gbps). It looks like this computer is configured correctly. I trunked the two ports that this computer is plugged into with the switch's web interface. The second computer is a homebrew storage box running debian. I also have the bonding enabled on this machine and the switch configured with LACP. Without having the WNDR3700 router in the picture yet, I am able to communicate between the Windows 7 machine and the debian box since they both have static IP addresses. With LACP enabled on both machines I am getting about 106-108MBps speeds. Issue I plug in a network cable from the switch into the router and enable DHCP on the desktop. I saw no need to have a static address on the desktop. My transfer rates are still from 106MBps-108MBps. While this is still a boost, I am trying to figure out how to get about 140-180MBps. I am thinking that I need to increase the bandwidth from the router to the switch. My switch allows 4 groups for port trunking. I plugged in a second network cable from the router to the switch. My question is, what is the proper way to fix this issue. Should I port trunk the two ports that are going from the switch to the router? Keep in mind that the router is a WNDR3700 and is unsure whether or not it supports LACP. I do have OpenWRT installed on the router, but it still wasn't clear in any documentation that I found if it supported 802.3ad LACP standards. I am also wondering if there needs to be anything changed within the Cisco settings. [Edit] - Corrected some numbers, wasn't really paying attention. It looks like the speeds though at least two NICs are bonded with LACP is still reaching the max bandwidth of one port. Is there a way to configure the switch so that I can increase this bandwidth? Also, on the storage server, I had a couple of extra NICs laying around and threw them on there as well. Another EDIT and More Findings I happened to look at the traffic of each individual NIC and think that I see the problem. I tested with a simple transfer for a 4GB file. I noticed that only one of the NICs was taking the load of the traffic. I then copied the file back to the Storage Server and noticed that the other NIC was sending out the traffic. I have 802.3ad LACP enabled on the two NICs and I see that it gets enabled dynamically on the switch's interface. Should I be using Static Link Aggregation?

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• General monitoring for SQL Server Analysis Services using Performance Monitor

  - by Testas

  A recent customer engagement required a setup of a monitoring solution for SSAS, due to the time restrictions placed upon this, native Windows Performance Monitor (Perfmon) and SQL Server Profiler Monitoring Tools was used as using a third party tool would have meant the customer providing an additional monitoring server that was not available.I wanted to outline the performance monitoring counters that was used to monitor the system on which SSAS was running. Due to the slow query performance that was occurring during certain scenarios, perfmon was used to establish if any pressure was being placed on the Disk, CPU or Memory subsystem when concurrent connections access the same query, and Profiler to pinpoint how the query was being managed within SSAS, profiler I will leave for another blogThis guide is not designed to provide a definitive list of what should be used when monitoring SSAS, different situations may require the addition or removal of counters as presented by the situation. However I hope that it serves as a good basis for starting your monitoring of SSAS. I would also like to acknowledge Chris Webb’s awesome chapters from “Expert Cube Development” that also helped shape my monitoring strategy:http://cwebbbi.spaces.live.com/blog/cns!7B84B0F2C239489A!6657.entrySimulating ConnectionsTo simulate the additional connections to the SSAS server whilst monitoring, I used ascmd to simulate multiple connections to the typical and worse performing queries that were identified by the customer. A similar sript can be downloaded from codeplex at http://www.codeplex.com/SQLSrvAnalysisSrvcs.     File name: ASCMD_StressTestingScripts.zip. Performance MonitorWithin performance monitor,  a counter log was created that contained the list of counters below. The important point to note when running the counter log is that the RUN AS property within the counter log properties should be changed to an account that has rights to the SSAS instance when monitoring MSAS counters. Failure to do so means that the counter log runs under the system account, no errors or warning are given while running the counter log, and it is not until you need to view the MSAS counters that they will not be displayed if run under the default account that has no right to SSAS. If your connection simulation takes hours, this could prove quite frustrating if not done beforehand JThe counters used……  Object Counter Instance Justification System Processor Queue legnth N/A Indicates how many threads are waiting for execution against the processor. If this counter is consistently higher than around 5 when processor utilization approaches 100%, then this is a good indication that there is more work (active threads) available (ready for execution) than the machine's processors are able to handle. System Context Switches/sec N/A Measures how frequently the processor has to switch from user- to kernel-mode to handle a request from a thread running in user mode. The heavier the workload running on your machine, the higher this counter will generally be, but over long term the value of this counter should remain fairly constant. If this counter suddenly starts increasing however, it may be an indicating of a malfunctioning device, especially if the Processor\Interrupts/sec\(_Total) counter on your machine shows a similar unexplained increase Process % Processor Time sqlservr Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process % Processor Time msmdsrv Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process Working Set sqlservr If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Process Working Set msmdsrv If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Processor % Processor Time _Total and individual cores measures the total utilization of your processor by all running processes. If multi-proc then be mindful only an average is provided Processor % Privileged Time _Total To see how the OS is handling basic IO requests. If kernel mode utilization is high, your machine is likely underpowered as it's too busy handling basic OS housekeeping functions to be able to effectively run other applications. Processor % User Time _Total To see how the applications is interacting from a processor perspective, a high percentage utilisation determine that the server is dealing with too many apps and may require increasing thje hardware or scaling out Processor Interrupts/sec _Total  The average rate, in incidents per second, at which the processor received and serviced hardware interrupts. Shoulr be consistant over time but a sudden unexplained increase could indicate a device malfunction which can be confirmed using the System\Context Switches/sec counter Memory Pages/sec N/A Indicates the rate at which pages are read from or written to disk to resolve hard page faults. This counter is a primary indicator of the kinds of faults that cause system-wide delays, this is the primary counter to watch for indication of possible insufficient RAM to meet your server's needs. A good idea here is to configure a perfmon alert that triggers when the number of pages per second exceeds 50 per paging disk on your system. May also want to see the configuration of the page file on the Server Memory Available Mbytes N/A is the amount of physical memory, in bytes, available to processes running on the computer. if this counter is greater than 10% of the actual RAM in your machine then you probably have more than enough RAM. monitor it regularly to see if any downward trend develops, and set an alert to trigger if it drops below 2% of the installed RAM. Physical Disk Disk Transfers/sec for each physical disk If it goes above 10 disk I/Os per second then you've got poor response time for your disk. Physical Disk Idle Time _total If Disk Transfers/sec is above  25 disk I/Os per second use this counter. which measures the percent time that your hard disk is idle during the measurement interval, and if you see this counter fall below 20% then you've likely got read/write requests queuing up for your disk which is unable to service these requests in a timely fashion. Physical Disk Disk queue legnth For the OLAP and SQL physical disk A value that is consistently less than 2 means that the disk system is handling the IO requests against the physical disk Network Interface Bytes Total/sec For the NIC Should be monitored over a period of time to see if there is anb increase/decrease in network utilisation Network Interface Current Bandwidth For the NIC is an estimate of the current bandwidth of the network interface in bits per second (BPS). MSAS 2005: Memory Memory Limit High KB N/A Shows (as a percentage) the high memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Limit Low KB N/A Shows (as a percentage) the low memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Usage KB N/A Displays the memory usage of the server process. MSAS 2005: Memory File Store KB N/A Displays the amount of memory that is reserved for the Cache. Note if total memory limit in the msmdsrv.ini is set to 0, no memory is reserved for the cache MSAS 2005: Storage Engine Query Queries from Cache Direct / sec N/A Displays the rate of queries answered from the cache directly MSAS 2005: Storage Engine Query Queries from Cache Filtered / Sec N/A Displays the Rate of queries answered by filtering existing cache entry. MSAS 2005: Storage Engine Query Queries from File / Sec N/A Displays the Rate of queries answered from files. MSAS 2005: Storage Engine Query Average time /query N/A Displays the average time of a query MSAS 2005: Connection Current connections N/A Displays the number of connections against the SSAS instance MSAS 2005: Connection Requests / sec N/A Displays the rate of query requests per second MSAS 2005: Locks Current Lock Waits N/A Displays thhe number of connections waiting on a lock MSAS 2005: Threads Query Pool job queue Length N/A The number of queries in the job queue MSAS 2005:Proc Aggregations Temp file bytes written/sec N/A Shows the number of bytes of data processed in a temporary file MSAS 2005:Proc Aggregations Temp file rows written/sec N/A Shows the number of bytes of data processed in a temporary file 

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• SPARC T3-1 Record Results Running JD Edwards EnterpriseOne Day in the Life Benchmark with Added Batch Component

  - by Brian

  Using Oracle's SPARC T3-1 server for the application tier and Oracle's SPARC Enterprise M3000 server for the database tier, a world record result was produced running the Oracle's JD Edwards EnterpriseOne applications Day in the Life benchmark run concurrently with a batch workload. The SPARC T3-1 server based result has 25% better performance than the IBM Power 750 POWER7 server even though the IBM result did not include running a batch component. The SPARC T3-1 server based result has 25% better space/performance than the IBM Power 750 POWER7 server as measured by the online component. The SPARC T3-1 server based result is 5x faster than the x86-based IBM x3650 M2 server system when executing the online component of the JD Edwards EnterpriseOne 9.0.1 Day in the Life benchmark. The IBM result did not include a batch component. The SPARC T3-1 server based result has 2.5x better space/performance than the x86-based IBM x3650 M2 server as measured by the online component. The combination of SPARC T3-1 and SPARC Enterprise M3000 servers delivered a Day in the Life benchmark result of 5000 online users with 0.875 seconds of average transaction response time running concurrently with 19 Universal Batch Engine (UBE) processes at 10 UBEs/minute. The solution exercises various JD Edwards EnterpriseOne applications while running Oracle WebLogic Server 11g Release 1 and Oracle Web Tier Utilities 11g HTTP server in Oracle Solaris Containers, together with the Oracle Database 11g Release 2. The SPARC T3-1 server showed that it could handle the additional workload of batch processing while maintaining the same number of online users for the JD Edwards EnterpriseOne Day in the Life benchmark. This was accomplished with minimal loss in response time. JD Edwards EnterpriseOne 9.0.1 takes advantage of the large number of compute threads available in the SPARC T3-1 server at the application tier and achieves excellent response times. The SPARC T3-1 server consolidates the application/web tier of the JD Edwards EnterpriseOne 9.0.1 application using Oracle Solaris Containers. Containers provide flexibility, easier maintenance and better CPU utilization of the server leaving processing capacity for additional growth. A number of Oracle advanced technology and features were used to obtain this result: Oracle Solaris 10, Oracle Solaris Containers, Oracle Java Hotspot Server VM, Oracle WebLogic Server 11g Release 1, Oracle Web Tier Utilities 11g, Oracle Database 11g Release 2, the SPARC T3 and SPARC64 VII+ based servers. This is the first published result running both online and batch workload concurrently on the JD Enterprise Application server. No published results are available from IBM running the online component together with a batch workload. The 9.0.1 version of the benchmark saw some minor performance improvements relative to 9.0. When comparing between 9.0.1 and 9.0 results, the reader should take this into account when the difference between results is small. Performance Landscape JD Edwards EnterpriseOne Day in the Life Benchmark Online with Batch Workload This is the first publication on the Day in the Life benchmark run concurrently with batch jobs. The batch workload was provided by Oracle's Universal Batch Engine. System RackUnits Online Users Resp Time (sec) BatchConcur(# of UBEs) BatchRate(UBEs/m) Version SPARC T3-1, 1xSPARC T3 (1.65 GHz), Solaris 10 M3000, 1xSPARC64 VII+ (2.86 GHz), Solaris 10 4 5000 0.88 19 10 9.0.1 Resp Time (sec) — Response time of online jobs reported in seconds Batch Concur (# of UBEs) — Batch concurrency presented in the number of UBEs Batch Rate (UBEs/m) — Batch transaction rate in UBEs/minute. JD Edwards EnterpriseOne Day in the Life Benchmark Online Workload Only These results are for the Day in the Life benchmark. They are run without any batch workload. System RackUnits Online Users ResponseTime (sec) Version SPARC T3-1, 1xSPARC T3 (1.65 GHz), Solaris 10 M3000, 1xSPARC64 VII (2.75 GHz), Solaris 10 4 5000 0.52 9.0.1 IBM Power 750, 1xPOWER7 (3.55 GHz), IBM i7.1 4 4000 0.61 9.0 IBM x3650M2, 2xIntel X5570 (2.93 GHz), OVM 2 1000 0.29 9.0 IBM result from http://www-03.ibm.com/systems/i/advantages/oracle/, IBM used WebSphere Configuration Summary Hardware Configuration: 1 x SPARC T3-1 server 1 x 1.65 GHz SPARC T3 128 GB memory 16 x 300 GB 10000 RPM SAS 1 x Sun Flash Accelerator F20 PCIe Card, 92 GB 1 x 10 GbE NIC 1 x SPARC Enterprise M3000 server 1 x 2.86 SPARC64 VII+ 64 GB memory 1 x 10 GbE NIC 2 x StorageTek 2540 + 2501 Software Configuration: JD Edwards EnterpriseOne 9.0.1 with Tools 8.98.3.3 Oracle Database 11g Release 2 Oracle 11g WebLogic server 11g Release 1 version 10.3.2 Oracle Web Tier Utilities 11g Oracle Solaris 10 9/10 Mercury LoadRunner 9.10 with Oracle Day in the Life kit for JD Edwards EnterpriseOne 9.0.1 Oracle’s Universal Batch Engine - Short UBEs and Long UBEs Benchmark Description JD Edwards EnterpriseOne is an integrated applications suite of Enterprise Resource Planning (ERP) software. Oracle offers 70 JD Edwards EnterpriseOne application modules to support a diverse set of business operations. Oracle's Day in the Life (DIL) kit is a suite of scripts that exercises most common transactions of JD Edwards EnterpriseOne applications, including business processes such as payroll, sales order, purchase order, work order, and other manufacturing processes, such as ship confirmation. These are labeled by industry acronyms such as SCM, CRM, HCM, SRM and FMS. The kit's scripts execute transactions typical of a mid-sized manufacturing company. The workload consists of online transactions and the UBE workload of 15 short and 4 long UBEs. LoadRunner runs the DIL workload, collects the user’s transactions response times and reports the key metric of Combined Weighted Average Transaction Response time. The UBE processes workload runs from the JD Enterprise Application server. Oracle's UBE processes come as three flavors: Short UBEs < 1 minute engage in Business Report and Summary Analysis, Mid UBEs > 1 minute create a large report of Account, Balance, and Full Address, Long UBEs > 2 minutes simulate Payroll, Sales Order, night only jobs. The UBE workload generates large numbers of PDF files reports and log files. The UBE Queues are categorized as the QBATCHD, a single threaded queue for large UBEs, and the QPROCESS queue for short UBEs run concurrently. One of the Oracle Solaris Containers ran 4 Long UBEs, while another Container ran 15 short UBEs concurrently. The mixed size UBEs ran concurrently from the SPARC T3-1 server with the 5000 online users driven by the LoadRunner. Oracle’s UBE process performance metric is Number of Maximum Concurrent UBE processes at transaction rate, UBEs/minute. Key Points and Best Practices Two JD Edwards EnterpriseOne Application Servers and two Oracle Fusion Middleware WebLogic Servers 11g R1 coupled with two Oracle Fusion Middleware 11g Web Tier HTTP Server instances on the SPARC T3-1 server were hosted in four separate Oracle Solaris Containers to demonstrate consolidation of multiple application and web servers. See Also SPARC T3-1 oracle.com SPARC Enterprise M3000 oracle.com Oracle Solaris oracle.com JD Edwards EnterpriseOne oracle.com Oracle Database 11g Release 2 Enterprise Edition oracle.com Disclosure Statement Copyright 2011, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 6/27/2011.

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• Innovation, Adaptability and Agility Emerge As Common Themes at ACORD LOMA Insurance Forum

  - by [email protected]

  Helen Pitts, senior product marketing manager for Oracle Insurance is blogging from the show floor of the ACORD LOMA Insurance Forum this week. Sessions at the ACORD LOMA Insurance Forum this week highlighted the need for insurance companies to think creatively and be innovative with their technology in order to adapt to continuously shifting market dynamics and drive business efficiency and agility.  LOMA President & CEO Robert Kerzner kicked off the day on Tuesday, citing how the recent downtown and recovery has impacted the insurance industry and the ways that companies are doing business.  He encouraged carriers to look for new ways to deliver solutions and offer a better service experience for consumers.  ACORD President & CEO Gregory Maciag reinforced Kerzner's remarks, noting how the industry's approach to technology and development of industry standards has evolved over the association's 40-year history and cited how the continued rise of mobile computing will change the way many carriers are doing business today and in the future. Drawing from his own experiences, popular keynote speaker and Apple Co-Founder Steve Wozniak continued this theme, delving into ways that insurers can unite business with technology.  "iWoz" encouraged insurers to foster an entrepreneurial mindset in a corporate environment to create a culture of creativity and innovation.  He noted that true innovation in business comes from those who have a passion for what they do.  Innovation was also a common theme in several sessions throughout the day with topics ranging from modernization of core systems, automated underwriting, distribution management, CRM and customer communications management.  It was evident that insurers have begun to move past the "old school" processes and systems that constrain agility, implementing new process models and modern technology to become nimble and more adaptive to the market.   Oracle Insurance executives shared a few examples of how insurers are achieving innovation during our Platinum Sponsor session, "Adaptive System Transformation:  Making Agility More Than a Buzzword." Oracle Insurance Senior Vice President and General Manager Don Russo was joined by Chuck Johnston, vice president, global strategy and alliances, and Srini Venkatasantham, vice president of product strategy.  The three shared how Oracle's adaptive solutions for insurance, with a focus on how the key pillars of an adaptive systems - configurable applications, accessible information, extensible content and flexible process - have helped insurers respond rapidly, perform effectively and win more business. Insurers looking to innovate their business with adaptive insurance solutions including policy administration, business intelligence, enterprise document automation, rating and underwriting, claims, CRM and more stopped by the Oracle Insurance booth on the exhibit floor.  It was a premiere destination for many participating in the exhibit hall tours conducted throughout the day. Finally, red was definitely the color of the evening at the Oracle Insurance "Red Hot" customer celebration at the House of Blues. The event provided a great opportunity for our customers to come together and network with the Oracle Insurance team and their peers in the industry.  We look forward to visiting more with of our customers and making new connections today. Helen Pitts is senior product marketing manager for Oracle Insurance. 

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• Taking AIIM at Social

  - by Christie Flanagan

  Today we are pleased to have a guest post from Christian Finn (@cfinn).  Christian is Senior Director of Product Management for Oracle WebCenter and heads up the WebCenter evangelist team.Last week I had the privilege of speaking at AIIM’s new conference in San Francisco.  AIIM, for those of you not familiar with it, is a global community of information professionals and got its start with ECM and imaging long ago. With 65,000+ members, AIIM has now set about broadening its scope to focus more on the intersection between systems of record (think traditional ECM) and systems of engagement (think social solutions).  So AIIM’s conference is a natural place to be for WebCenter types like me, who have a foot in both of those worlds.AIIM used to have their name on a very large tradeshow, but have changed direction now to run a small, intimate conference.  The lineup of keynotes was terrific, including David Pogue of The New York Times, Clay Shirky, author of Here Comes Everybody, and Ted Schadler, author of Empowered among many thought-provoking and engaging speakers. (Note: Ted will soon be featured in our Social Business webcast series. Stay tuned.)John Mancini and his team at AIIM did a fabulous job running the event and the engagement from the 450 attendees was sustained over the two and a half days.  Our proudest moment was having three finalists up for AIIM awards including: San Joaquin County, CA, for a justice case management system using WebCenter Content and Oracle BPM; Medtronic and Fishbowl Solutions for their innovative iPad solutions on WebCenter Content, and the government of Louisville, Kentucky/Jefferson County for their accounts payable solution using WebCenter Content’s Image & Process Management.  The highlight of the awards night was San Joaquin winning the small organization award against some tough competition.In addition to the conversations sparked at the show, AIIM promoted the whitepapers their industry task forces have produced on the impact and opportunities created by systems of engagement and systems of record. The task forces were led by: Geoffrey Moore, the renowned high tech marketing guru and author of Crossing The Chasm; and Andrew McAfee, who coined the term and wrote the book, Enterprise 2.0. (Note: Andy will also be featured soon on the Social Business webcast series.)  These free papers make short, excellent reading and you can download them on the AIIM website: Moore highlights the changes to Enterprise IT that the social revolution will engender, and McAfee covers where and how organizations are finding value in using social techniques to foster innovation, to scale Q&A across the organization, and to connect sales and marketing for greater efficiency and effectiveness. Moore’s whitepaper is here and McAfee’s whitepapers are available here. For the benefit of those who did not get a chance to attend the AIIM conference, I’ll be posting the topics of my AIIM presentation, “Three Principles for Fixing Your Broken Organization,” here on the WebCenter blog over the rest of this week and next in a series of posts.  

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• How Microsoft listens

  - by Stacy Vicknair

  This being my freshman year as an MVP, I had a realization that I perhaps should be embarrassed hasn’t happened sooner. The realization comes much like the iconic M&Ms commercial where the M&Ms run into Santa and exclaim, “He does exist!” My personal realization arguably has a greater implication: Microsoft does listen. This is the most important lesson that I received this year attending the MVP Summit. My hope is that I can convince you that we are empowered to make a difference. Instead of using “Man I hate how this works / doesn’t work!” as cooler conversation, we can use it as true interaction with Microsoft. We as customers to Microsoft need to stop asking the question “Will this work for me?” and instead ask “How can this work for me?” There are three quick resources that the average developer has access to today that they can use to be heard by the product teams, and by no means should you think twice if you have a concern that you’d like a real response on. MVPs MVPs are members of your community who have a deep relationship with Microsoft and will have connections to their associated product group. Don’t think of them as just a resource for answers, but also as your ambassador for getting your experiences heard. You can find your local MVPs by browsing the directory at: https://mvp.support.microsoft.com/communities/mvp.aspx Evangelists Evangelists are employees of Microsoft who work to foster and grow communities in their assigned region. They are first-class citizens of Microsoft and are often deeply involved with the product groups. As a result, they will be more than glad to direct your questions or concerns to those who can answer them most expertly. With that said, evangelists are also very busy people (who do amazing things for the community) and might not be able to get you that conversation as quickly as a local MVP. You can find your local evangelist at the following website: http://msdn.microsoft.com/en-us/bb905078.aspx Microsoft Connect This is one of the resources that I haven’t used enough, but it cannot be understated. Connect is the starting point of the social conversation that happens between Microsoft and the community daily. Connect acts as a portal where you can provide new feedback as well as comment and rate the feedback provided by others. Power is in numbers when it comes to Connect, so the exposure that your feedback can get not only lets you know that you aren’t the only one who wants change, but also lets Microsoft know the same. https://connect.microsoft.com   Technorati Tags: Microsoft,MVP,Feedback,Connect

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• Transform Your Portal Experience and Optimize Online Engagement

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Does your portal environment foster collaboration between your business and your customers? Are you effectively managing your customer, employee, and partner relationships and engagement? Can your users access information through Web, mobile, and social channels? Online engagement solutions give organizations the ability to listen and respond to their customers, provide targeted experiences, and encourage interaction among customers and employees.Join us for a webcast on Thursday, April 12, 2012 at 10 a.m. PT / 1 p.m. ET, where Sachin Agarwal, Senior Director of Product Management and Kellsey Ruppel, Senior Product Marketing Manager for Oracle WebCenter, will tell you how to transform your portal experience and optimize online engagement. With Oracle WebCenter, you can: Deliver an optimized online experience for your users Create contextually relevant, targeted online experiences Provide intuitive and secure access to back-office applications Manage and moderate interactive, multichannel social interactions Register today and learn how to make your portals more interactive and engaging across multiple channels.

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• Express your personality and potential @ Oracle

  - by jessica.ebbelaar(at)oracle.com

  Ciao, my name is Michel and I am a 24 year old guy from Forlì, Italy, working as a Business Intelligence Business Development Consultant in Rome. After I completed the Bachelor's Degree in Business Administration at Bologna University, I took a Multiple Master of Science in International Management organized by three European Universities: Bologna University (IT), ICN Business School of Nancy (FR) and Uppsala University (SE).I therefore had the chance to travel a lot and, most important, to study and meet hundreds of people from all over the world. This experience enhanced the passion I foster for international environments, different cultures and countries; not to mention the learning of foreign languages. Working for such a structured multinational as Oracle totally reflects my desire to be surrounded by a multicultural and international atmosphere, having the opportunity to grow from the personal point of view and to endlessly boost my career path. Demand Generation My department is responsible for demand generation activities. That implies, for instance, the implementation of various strategies aimed to feed the pipeline for Business Intelligence products in the Italian market. Organization of marketing campaigns, events, providing ideas or contacts to the sales force is just a few examples of our work. I like to define the role of the business development as something that translates the marketing insights into tools to increase the sales, accounting the differences amongst countries, companies and industries. Furthermore, it is an important feature to collaborate with the EMEA team to share knowledge and best practices. My initial lack of an IT background has been constantly covered by the managers and my personal mentor. The thing I appreciated most is indeed the fact I always feel to be a growing potential, becoming essential day after day. I am surprised by the trust and confidence people have on me and how they proudly encourage my personal initiative and always spur me to contribute. Career Ambitions If your ambitions are to work within an international but extremely people focused environment, to contribute to the growth of one of the most successful companies in the world, to deal with a fast-paced industry and highly competitive market, to have the chance to fully express your personality and potential and to satisfy your career ambitions over the years, then Oracle is right for YOU. Looking forward to having YOU aboard! Do you want to find out more about the open roles within Oracle? Follow us on http://campus.oracle.com.

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• Writing or extending existing emacs packages: is it worth or should I move to Netbeans/Eclipse?

  - by Andrea

  I'm finishing my master degree course in CS and I've almost become addicted to Emacs. I've used it to write in C, Latex, Java, JSP,XML, CommonLisp, Ada and other languages no other editor supported, like AMPL. I'd like to improve the packages I've been using the most or create new ones, but, in practice, I find that the implementation of Emacs leaves a lot to be desired. There are a lot of poorly-featured/poorly-maintained packages with either overlapping functionalities or obscure incompatibilities, and Elisp just seems to foster the situation by lacking the common features modern lisps have. In contrast Eclipse and Netbeans are actively improved and it does seem they can be effective for non-mainstream languages. I tried Hibachi for Ada in Eclipse and it worked well, there's CUPS for Lisp in Eclipse and LambdaBeans built using NetBeans components. On the other hand those plugins seem to be less active than their Emacs' counterparts, for example Hibachi was archived last year. What's your opinion on this? Which editor should I write extension for? EDIT: To answer Larry Coleman (see comment below): I like Emacs as a user because it is efficient both for me and the computer I'm using. It's fast and the textual interface (i.e. minibuffer) allows for quick interaction. It's solid and packages are usually small and easy to manage. If I need to correct or remove something I usually just have to change a row in my .emacs or an elisp file, or delete a directory. Eclipse plugins rely on a more complicated process that screwed my Eclipse configuration a couple of times, forcing me to do a clean reinstall. Emacs works as long as I use the basic packages. If I need something more complicated the situation gets pretty hairy. As a "power user" I think that the best I can hope for is to write a severely crippled version of the extensions I'd actually like to have; in other words, that it's not worth the trouble. I'd like to write extensions for the things I'd like to have automated in Emacs, for example project support with automated tag-table update on file writing. There are a few projects on this that lack integration, documentation, extensibility and so forth. The best one is probably CEDET, for which I believe the Greenspun's 10th rule can be applied. EDIT: To comment Larry Coleman's answer I'm pretty sure I can pick elisp programming but the extensions I have in mind don't exist yet despite their relative simplicity and the effort more knowledgeable people poured into related projects.This makes me wonder whether it is so because of the way emacs is developed, i.e. people tend to write their own little extensions without coordination, or its implementation, its extension language not being able to keep up with the growing complexity.

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• How can a Linux Administrator improve their shell scripting and automation skills?

  - by ewwhite

  In my organization, I work with a group of NOC staff, budding junior engineers and a handful of senior engineers; all with a focus on Linux. One interesting step in the way the company grows talent is that there's a path from the NOC to the senior engineering ranks. Viewing the talent pool as a relative newcomer, I see that there's a split in the skill sets that tends to grow over time... There are engineers who know one or several particular technologies well and are constantly immersed... e.g. MySQL, firewalls, SAN storage, load balancers... There are others who are generalists and can navigate multiple technologies. All learn enough Linux (commands, processes) to do what they need and use on a daily basis. A differentiating factor between some of the staff is how well they embrace scripting, automation and configuration management methodologies. For instance, we have two engineers who do the bulk of Amazon AWS CloudFormation work, and another who handles most of the Puppet infrastructure. Perhaps a quarter of the engineers are adept at BASH shell scripting. Looking at this in the context of the incredibly high demand for DevOps skills in the job market, I'm curious how other organizations foster the development of these skills and grow their internal talent. Scripting doesn't seem like a particularly-teachable concept. How does a sysadmin improve their shell scripting? Is there still a place for engineers who do not/cannot keep up in the DevOps paradigm? Are we simply to assume that some people will be left behind as these technologies evolve? Is that okay?

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• Web hosting for multiple web sites providing system isolation

  - by Justin

  We have a small number of projects where we expect the client will not be maintaining the installed versions of applications we install to power the site (such as Drupal). Given that an important part of security is keeping things updated, we don't want to host these projects on our Plesk-powered dedicated servers that currently host lots of our other client's websites. Our goal is to find a host where we can deploy isolated instances (be these slices, virtual servers, grid servers, etc) for each individual (or groups of 2-3) web sites as we need them. These instances would be completely separate, so that if one web site were hacked it would not impact any other site. Typical hosting requirements: Linux Apache PHP 5 MySQL Supports Drupal Ability to setup a cron task (but we don't need SSH access) Daily backups Virtualized/cloud hosting (we want to avoid shared) Pricing per site is around $25/month OS is patched automatically Some options we have considered but won't work: MediaTemple: Two major data center-wide security incidents and recent downtime foster doubt about this host's technical ability. Slicehost: This would require us to manage the entire server, which we don't want to do. Rackspace Cloud Sites (formerly Mosso): No backup options. Do you have any recommended hosting options for given these requirements?

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• Intel Corporation Ethernet Connection does not start properly

  - by Oscar Alejos

  I'm experiencing some problems when trying to connect my PC to the router through a switch. When the PC is directly connected to the router, everything works fine, Ubuntu (14.04) starts normally, and the Internet connection runs inmediately. The Ethernet controller is the Intel Corporation Ethernet Connection, as lspci returns: $ lspci | grep Eth 00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-V (rev 04) However, when I try to connect through the switch what I get is the following. dmesg returns: $ dmesg | grep eth [ 1.035585] e1000e 0000:00:19.0 eth0: registered PHC clock [ 1.035587] e1000e 0000:00:19.0 eth0: (PCI Express:2.5GT/s:Width x1) 00:22:4d:a7:be:5d [ 1.035589] e1000e 0000:00:19.0 eth0: Intel(R) PRO/1000 Network Connection [ 1.035625] e1000e 0000:00:19.0 eth0: MAC: 11, PHY: 12, PBA No: FFFFFF-0FF [ 1.357838] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 2.165413] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 2.165574] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 2.641287] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 16.715086] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx [ 16.715090] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO [ 16.715117] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready It looks like eth0 is properly working. Actually, nm-tool returns: $ nm-tool - Device: eth0 [Conexión cableada] ------------------------------------------- Type: Wired Driver: e1000e State: connected Default: yes HW Address: 00:22:4D:A7:BE:5D Capabilities: Carrier Detect: yes Speed: 100 Mb/s Wired Properties Carrier: on IPv4 Settings: Address: 192.168.1.30 Prefix: 24 (255.255.255.0) Gateway: 192.168.1.1 DNS: 80.58.61.250 DNS: 80.58.61.254 DNS: 192.168.1.1 However, ping returns: $ ping 192.168.1.1 PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data. From 192.168.1.30 icmp_seq=1 Destination Host Unreachable From 192.168.1.30 icmp_seq=2 Destination Host Unreachable From 192.168.1.30 icmp_seq=3 Destination Host Unreachable The connection is restored by restarting it: # ifconfig eth0 down # ifconfig eth0 up From this point on, everything runs smoothly, as if the PC were directly connected to the router. It seems to be an issue related to the integrated LAN adaptor and the Ethernet controller, since my laptop connects without any problem. My desktop board is an Intel DB85FL. I'd be grateful if anyone could give some ideas on how to solve this issue. Thank you in advance.

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• Installing Win7 over PXE through Serva fails on Loading Network Resources

  - by Armand

  Trying to install Win7 OS to a Lenovo E335 with no DVD/CD. I have to do it either over PXE/Network or USB. Although I am able to get passt the installation menu of Serva, it fails on Loading Network Resources ... FAILED No NIC/Driver, ABORTING! This is the only log on the Serva Client PC and nothing on the Serva-server. Would appreciate if someone can tell me how to go pass this error. THe network card works fine, it has already loaded the Windows installation structure on a X: drive on the new laptop. Another detail: I am using a normal Ethernet Cable to connect the PCs. Should this be enough or a crossover cable is a must in this case?

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• OpenIndiana installation hangs at 2% - Preparing disk for OpenIndiana installation

  - by Chris S

  I've been trying to install OpenIndiana on an HP DL320 G6 for a while now. I've got a 16GB HP SDHC card in the onboard slot and a SATA CD-Rom with oi-dev-151a-text-x86.iso burnt to a disc. Installation seems to progress fine until I get to the actual installation portion. The SD card is picked up as a USB Disk. All the other configuration options are very 'normal' (there really aren't many options to begin with). Automatic NIC configuration. The installer starts "Installing OpenIndiana", does a few steps, then gets to "Preparing disk for OpenIndiana installation" at 2%; and just sits there. I've let it sit for half an hour now ans still no progress. How can I get past this issue? PS I'm not terribly familiar with OpenSolaris, but am with FreeBSD and *nix CLIs in general.

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• "No active network adapters found" Hyper-V 2008 R2

  - by mnemosyn

  I fiddled around with the virtual network settings of my Hyper-V server, because Windows Update failed to run in the VMs. I set the flag that makes the NIC exclusively usable by the VM. Now, the host system tells me it has no active network adapters. What does that even mean? According to netsh, there are three enabled network connections. I tried to restart the NICs using devcon.exe (the correct x64 version), but that doesn't make any difference - still, devcon reports the NICs are there and they are activated?! Is there any way I can force the host to re-enable the NICs?

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• Cisco VPN Client connects but unable to ping or RDP

  - by bryanroth

  I'm a developer and don't have much networking expertise, so bare with me. I'm using the Cisco VPN Client 5.0.02.0090 to connect to my work's VPN that way I can RDP into my work computer. Once connected, I can't ping anything on the local network once connected to the VPN thus I am unable to access my work's network. This used to work about two weeks ago but abruptly stopped working today. However, I have the Cisco VPN Client installed on my laptop and I am able to ping and RDP into my work computer from there. Both my desktop and laptop computers are connected to the same router at home. I have tried the following so far: Rebooted my computer Reinstalled VPN client Updated NIC drivers Disabled firewall Opened up ports 500, 4500, and 10000 Any help would be much appreciated. Thanks!

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• HP Network Utility Error

  - by William Ricci

  Using the HP Network Utility to team 2 ports on Windows 2008 R2 Standard results in this error:----- An error occurred when making a call into the operating system. Happens on either of two cards that are installed. This happened before and after upgrading to PSP 9.10. Uninstalled the HP Network Configuration Utility and re-installed version 10.65.0.6. Updated NIC drivers. NC382i DP - HP Broadcom 1Gb Multifunction Driver 7.4.23.0 (from 6.2.9.0) NC365T - Intel E1R 11.14.80.0 (from 11.14.49.0)

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• tcptrack shows SYN_SENT connections, does that mean the SYN package reached the server?

  - by xpu

  our server suffered a serious connection timeout problem, so we track tcp connection with tcptrack we found out that, if the client started to connect to the server, tcptrack shows the connection, but in SYN_SENT status, and netstat -nat shows nothing. (tcptrack & netstat all runs on the server) does this mean the syn request reached the server? and no syn/ack was sent back? why the tcptrack could report this connection but netstat could not? what could be the problem that a general apache could not establish a connection with the client? i did a bench test using ab in the same intranet, to the specified NIC, it handled 10000 concurrent connection and 400000 requests ok ps: this doesn't happen every time, but did happened a lot pps: is there any good tools to trace where the tcp connection was lost?

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• Troubleshooting PXE-E11: ARP Timeout error under VMware ESXi 4 and HPSA 7.8

  - by warren

  I am running HP Server Automation v7.8 in a lab environment on VMware ESXi, managed via vSphere 4. On the same host I have several small VMs for OS provisioning testing (512MB RAM, 10GB hdd, one NIC on the same vSwitch that HPSA is running on). DHCP is configured to hand-out addresses in the 192.168.10.151-200 range. On boot of the VM, it receives an IP (eg 192.168.10.198) within seconds. However, after it receives its IP, a PXE-E11: ARP Timeout error occurs in trying to boot from the DHCP server. I do not know if this is a HPSA-specific error, as I have seen reports of the PXE-E11 error on various forums. Proposed solutions I have seen so far (changing VLAN settings, for example) have not been applicable to my environment. Are there any pointers/troubleshooting steps that can be taken to resolve this?

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• ESXI 4 IPMI 2.0 - Cannot connect to IPMI after boot past bios

  - by adamflavell

  Dear All, I would appreciate any help here. I have a Supermicro 6016T-NTRF running ESXI 4 fine. The health monitors are showing up so ESXI is picking up the IPMI status. But I cannot connect to the host remotely via the dedicated IPMI nic. When the machine is in bios section I CAN connect but as soon as ESXI starts to boot I get blocked. Supermicro say the issue must be that ESXI is blocking the IPMI ports. How can this be corrected? I have read that there is no firewall on ESXI 4. Thanks, Adam

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• Installing esx 3.5 on hpblade 460c G7

  - by stillStudent

  I was trying to install ESX 3.5 on hp blade 460c but it fails with error no 'network adapter is detected'. Anybody has work around for this. I also tried to install ESX 4.1, it also had the same problem but in case of 4.1 there is support to add your custom driver while installing. So I added NIC drivers and installation completed successfully. ESX 3.5 installtion does not support adding custom drivers while installing. I can't use ESX 4.1 because it does not support 'license server' configuration and only asks for license file(key). I do not have license keys, I only have vmware license server. That is the reason I have to be with ESX 3.5.

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• SOLVED: network issue ubuntu 8.04 in vmware esx

  - by hoberion

  ok, this is really pissing me off I have one ubuntu 8.04 instance running on vmware (esx) which decided after a reboot to stop resolving dns requests, I also cant connect to it using ssh although I can ping the server and its really that server (when I shutdown the server the ping also stops) stuff I tried: - reboot again :) - nslookup - serverip - setting networking to dhcp - offering some cute kittens to lucifer - removing the virtual nic and adding another (to get a different mac) - migrating the instance to another esx host - drinking 20 cups of espresso - stopped all services - running dnsmasq on another server and connecting to that dns - tcpdumping - disabling ip6 symptoms: cant resolve anything nslookup just says "no servers found..." although I can ping the servers traceroute to gateway doesnt work (even with traceroute -4 -n gatewayip) collegues laughing at me any thoughts solved it: a collegue told me to upgrade/reinstall the vmware tools, I did and it solved my issue after rebooting

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• Unable to resolve FQDN, hostname works

  - by HannesFostie

  We are having an issue where computers who are not part of the domain cannot resolve the FQDN of a server (but regular hostname and ip do resolve). The strange thing is that this does work when the computer is added to the network. Our domain name is rather long, its something along the lines of "team.dept.company.com", could that be it? DHCP server passes along the proper DNS, Name and WINS servers, as well as the domain name. I thought that should've solved the problem, but apparently not really. Our domain is still windows2003 EDIT: I am starting to believe I can narrow this down to a problem either with the vmware tools NIC drivers that are embedded in my winPE boot image, or to the fact that I'm trying to do this from inside a VM. Pinging a FQDN at the same time when using a different task sequence on a physical machine works.

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• Determine nginx reverse-proxy load limits

  - by Aaron

  Hi all: I have an nginx server (CentOS 5.3, linux) that I'm using as a reverse-proxy load-balancer in front of 8 ruby on rails application servers. As our load on these servers increases, I'm beginning to wonder at what point will the nginx server become a bottleneck? The CPUs are hardly used, but that's to be expected. The memory seems to be fine. No IO to speak of. So is my only limitation bandwidth on the NICs? Currently, according to some cacti graphs, the server is hitting around 700Kbps ( 5 min average ) on each NIC during high load. I would think this is still pretty low. Or, will the limit be in sockets or some other resource in the operating system? Thanks for any thoughts and insights. Aaron

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