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  • Tuxedo 11gR1 Client Server Affinity

    - by todd.little
    One of the major new features in Oracle Tuxedo 11gR1 is the ability to define an affinity between clients and servers. In previous releases of Tuxedo, the only way to ensure that multiple requests from a client went to the same server was to establish a conversation with tpconnect() and then use tpsend() and tprecv(). Although this works it has some drawbacks. First for single-threaded servers, the server is tied up for the entire duration of the conversation and cannot service other clients, an obvious scalability issue. I believe the more significant drawback is that the application programmer has to switch from the simple request/response model provided by tpcall() to the half duplex tpsend() and tprecv() calls used with conversations. Switching between the two typically requires a fair amount of redesign and recoding. The Client Server Affinity feature in Tuxedo 11gR1 allows by way of configuration an application to define affinities that can exist between clients and servers. This is done in the *SERVICES section of the UBBCONFIG file. Using new parameters for services defined in the *SERVICES section, customers can determine when an affinity session is created or deleted, the scope of the affinity, and whether requests can be routed outside the affinity scope. The AFFINITYSCOPE parameter can be MACHINE, GROUP, or SERVER, meaning that while the affinity session is in place, all requests from the client will be routed to the same MACHINE, GROUP, or SERVER. The creation and deletion of affinity is defined by the SESSIONROLE parameter and a service can be defined as either BEGIN, END, or NONE, where BEGIN starts an affinity session, END deletes the affinity session, and NONE does not impact the affinity session. Finally customers can define how strictly they want the affinity scope adhered to using the AFFINITYSTRICT parameter. If set to MANDATORY, all requests made during an affinity session will be routed to a server in the affinity scope. Thus if the affinity scope is SERVER, all subsequent tpcall() requests will be sent to the same server the affinity scope was established with. If the server doesn't offer that service, even though other servers do offer the service, the call will fail with TPNOENT. Setting AFFINITYSTRICT to PRECEDENT tells Tuxedo to try and route the request to a server in the affinity scope, but if that's not possible, then Tuxedo can try to route the request to servers out of scope. All of this begs the question, why? Why have this feature? There many uses for this capability, but the most common is when there is state that is maintained in a server, group of servers, or in a machine and subsequent requests from a client must be routed to where that state is maintained. This might be something as simple as a database cursor maintained by a server on behalf of a client. Alternatively it might be that the server has a connection to an external system and subsequent requests need to go back to the server that has that connection. A more sophisticated case is where a group of servers maintains some sort of cache in shared memory and subsequent requests need to be routed to where the cache is maintained. Although this last case might be able to be handled by data dependent routing, using client server affinity allows the cache to be partitioned dynamically instead of statically.

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  • Running ODI 11gR1 Standalone Agent as a Windows Service

    - by fx.nicolas
    ODI 11gR1 introduces the capability to use OPMN to start and protect agent processes as services. Setting up the OPMN agent is covered in the following post and extensively in the ODI Installation Guide. Unfortunately, OPMN is not installed along with ODI, and ODI 10g users who are really at ease with the old Java Wrapper are a little bit puzzled by OPMN, and ask: "How can I simply set up the agent as a service?". Well... although the Tanuki Service Wrapper is no longer available for free, and the agentservice.bat script lost, you can switch to another service wrapper for the same result. For example, Yet Another Java Service Wrapper (YAJSW) is a good candidate. To configure a standalone agent with YAJSW: download YAJSW Uncompress the zip to a folder (called %YAJSW% in this example) Configure, start and test your standalone agent. Make sure that this agent is loaded with all the required libraries and drivers, as the service will not load dynamically the drivers added subsequently in the /drivers directory. Retrieve the PID of the agent process: Open Task Manager. Select View Select Columns Select the PID (Process Identifier) column, then click OK In the list of processes, find the java.exe process corresponding to your agent, and note its PID. Open a command line prompt in %YAJSW%/bat and run: genConfig.bat <your_pid> This command generates a wrapper configuration file for the agent. This file is called %YAJSW%/conf/wrapper.conf. Stop your agent. Edit the wrapper.conf file and modify the configuration of your service. For example, modify the display name and description of the service as shown in the example below. Important: Make sure to escape the commas in the ODI encoded passwords with a backslash! In the example below, the ODI_SUPERVISOR_ENCODED_PASS contained a comma character which had to be prefixed with a backslash. # Title to use when running as a console wrapper.console.title=\"AGENT\" #******************************************************************** # Wrapper Windows Service and Posix Daemon Properties #******************************************************************** # Name of the service wrapper.ntservice.name=AGENT_113 # Display name of the service wrapper.ntservice.displayname=ODI Agent # Description of the service wrapper.ntservice.description=Oracle Data Integrator Agent 11gR3 (11.1.1.3.0) ... # Escape the comma in the password with a backslash. wrapper.app.parameter.7 = -ODI_SUPERVISOR_ENCODED_PASS=fJya.vR5kvNcu9TtV\,jVZEt Execute your wrapped agent as console by calling in the command line prompt: runConsole.bat Check that your agent is running, and test it again.This command starts the agent with the configuration but does not install it yet as a service. To Install the agent as service call installService.bat From that point, you can view, start and stop the agent via the windows services. Et voilà ! Two final notes: - To modify the agent configuration, you must uninstall/reinstall the service. For this purpose, run the uninstallService.bat to uninstall it and play again the process above. - To be able to uninstall the agent service, you should keep a backup of the wrapper.conf file. This is particularly important when starting several services with the wrapper.

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  • Silverlight Cream for March 23, 2010 -- #818

    - by Dave Campbell
    In this Issue: Max Paulousky, Jeremy Likness, Mark Tucker, Christian Schormann, Page Brooks, Brad Abrams(-2-), Jeff Wilcox, Unnir, Bea Stollnitz, John Papa and Adam Kinney, and Bill Reiss(-2-). Shoutouts: Ashish Shetty posted his material from his MIX10 presentation: Stepping outside the browser with Silverlight 4 Not Silverlight, but dang useful, Karl Shifflett posted a Visual Studio 2010 XAML Editor IntelliSense Presenter Extension Yavor Georgiev posted his MIX10 material: Two samples from today's MIX talk From SilverlightCream.com: GroupBox Sketching Control for WPF applications Using Blend Max Paulousky creates a GroupBox control for SketchFlow for WPF. He includes a link to an example of doing the same for Silverlight. Sequential Asynchronous Workflows in Silverlight using Coroutines Jeremy Likness' latest post begann with a post on the Silverlight.net forum and Rob Eisenburg's MVVM presentation from MIX10 resulting in the use of Wintellect's PowerThreading library (downloadable), and Coroutines. Windows Phone 7 UI Templates Mark Tucker has been putting a lot of thought into WP7 apps and produced 5 templates for building apps, downloadable in PowerPoint format. He's also looking to discuss this concept. Blend 4: About Path Layout, Part I Christian Schormann has a great tutorial up about Expression Blend 4 and path layout ... this is lots of great info, and it's only part 1! Custom Splash Screen for Windows Phone Page Brooks makes very quick work of showing how to add a splash screen to your WP7 app... very nice, Page! Silverlight 4 + RIA Services - Ready for Business: Exposing Data from Entity Framework Brad Abrams next post in the series is is on pulling your data from wherever it lives, and uses a DomainService to shape it for your Silverlight app. Silverlight 4 + RIA Services - Ready for Business: Consuming Data in the Silverlight Client Brad Abrams then discusses consuming that data in a Silverlight app. Not much code involvement at all.. great ROI :) Building Silverlight 3 and Silverlight 4 applications on a .NET 3.5 build machine Jeff Wilcox talks about building Silverlight 3 and Silverlight 4B both on a .NET 3.5 machine. He then adds in the Toolkit, and even WCF RIA Services. Expression Blend 4 - XAML generation tweaks Unnir demonstrates a few changes to Expression Blend 4 that produce more compact XAML. He's also asking for other examples you'd like to see tightened up. How can I sort a hierarchy? Bea Stollnitz posts plausible solutions to sorting data items at each level of a hierarchical UI, with descriptions of why they don't work, followed by the real deal... Silverlight and WPF. Silverlight Training Course (Silverlight 4) John Papa and Adam Kinney have posted a huge body of work to get us up-to-speed on Silverlight 4 -- a WhitePaper, hands-on labs, and an 8-unit course with 25 accompanying videos... geez... Silverlight game development on Windows Phone 7 Bill Reiss has a post up discussing game development on WP7 in general and then discusses his SilverSprite library, with a link to it. XNA or Silverlight for Windows Phone 7 game development? Bill Reiss next discusses the advantage of using Silverlight or XNA for your WP7 game development, and who better to discuss both? Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Dude, what’s up with POP Forums vNext?

    - by Jeff
    Yeah, it has been awhile. I posted v9.2 back in January, about five months ago. That’s a real change from the release pace I had there for awhile. Let me explain what’s going on. First off, in the interim, I re-launched CoasterBuzz, which required a lot of my attention for about two of those months. That’s a good thing though, because that site is just about the best test bed I could ask for. The other thing is that I committed to make the next version use ASP.NET MVC 4, which is now at the RC stage. I didn’t think much about when they’d hit their RTW point, but RC is good enough for me. To that end, there is enough change in the next version that I recently decided to make it a major version upgrade, and finish up the loose ends and science projects to make it whole. Here’s what’s in store… Mobile views: I sat on this or a long time. Originally, I was going to use jQuery Mobile, and waited and waited for a new release, but in the end, decided against using it. Sometimes buttons would unexplainably not work, I felt like I was fighting it at times, and the CSS just felt too heavy. I rolled my own mobile sugar at a fraction of the size, and I think you’ll find it easy to modify. And it’s Metro-y, of course! Re-do of background services: A number of things run in the background, and I did quite a bit of “reimagining” of that code. It’s the weirdness of running services in a Web site context, because so many folks can’t run a bona fide service on their host’s box. The biggest change here is that these service no longer start up by default. You’ll need to call a new method from global.asax called PopForumsActivation.StartServices(). This is also a precursor to running the app in a Web farm (new data layer and caching is the second part of that). I learned about this the hard way when I had three apps using the forum library code but only one was actually the forum. The services were all running three times as often with race conditions and hits on the same data. That was particularly bad for e-mail. CSS clean up: It’s still not ideal, but it’s getting better. That’s one of those things that comes with integrating to a real site… you discover all of the dumb things you did. The mobile CSS is particularly easier to live with. Bug fixes: There are a whole lot of them. Most were minor, but it’s feeling pretty solid now. So that’s where I am. I’m going to call it v10.0, and I’m going to really put forth some effort toward finishing the mobile experience and getting through the remaining bugs. The roadmap beyond that will likely not be feature oriented, but rather work on some other things, like making it run in Azure, perhaps using SQL CE, a better install experience, etc. As usual, I’ll post the latest here. Stay tuned!

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  • Is there a low carbon future for the retail industry?

    - by user801960
    Recently Oracle published a report in conjunction with The Future Laboratory and a global panel of experts to highlight the issue of energy use in modern industry and the serious need to reduce carbon emissions radically by 2050.  Emissions must be cut by 80-95% below the levels in 1990 – but what can the retail industry do to keep up with this? There are three key aspects to the retail industry where carbon emissions can be cut:  manufacturing, transport and IT.  Manufacturing Naturally, manufacturing is going to be a big area where businesses across all industries will be forced to make considerable savings in carbon emissions as well as other forms of pollution.  Many retailers of all sizes will use third party factories and will have little control over specific environmental impacts from the factory, but retailers can reduce environmental impact at the factories by managing orders more efficiently – better planning for stock requirements means economies of scale both in terms of finance and the environment. The John Lewis Partnership has made detailed commitments to reducing manufacturing and packaging waste on both its own-brand products and products it sources from third party suppliers. It aims to divert 95 percent of its operational waste from landfill by 2013, which is a huge logistics challenge.  The John Lewis Partnership’s website provides a large amount of information on its responsibilities towards the environment. Transport Similarly to manufacturing, tightening up on logistical planning for stock distribution will make savings on carbon emissions from haulage.  More accurate supply and demand analysis will mean less stock re-allocation after initial distribution, and better warehouse management will mean more efficient stock distribution.  UK grocery retailer Morrisons has introduced double-decked trailers to its haulage fleet and adjusted distribution logistics accordingly to reduce the number of kilometers travelled by the fleet.  Morrisons measures route planning efficiency in terms of cases moved per kilometre and has, over the last two years, increased the number of cases per kilometre by 12.7%.  See Morrisons Corporate Responsibility report for more information. IT IT infrastructure is often initially overlooked by businesses when considering environmental efficiency.  Datacentres and web servers often need to run 24/7 to handle both consumer orders and internal logistics, and this both requires a lot of energy and puts out a lot of heat.  Many businesses are lowering environmental impact by reducing IT system fragmentation in their offices, while an increasing number of businesses are outsourcing their datacenters to cloud-based services.  Using centralised datacenters reduces the power usage at smaller offices, while using cloud based services means the datacenters can be based in a more environmentally friendly location.  For example, Facebook is opening a massive datacentre in Sweden – close to the Arctic Circle – to reduce the need for artificial cooling methods.  In addition, moving to a cloud-based solution makes IT services more easily scaleable, reducing redundant IT systems that would still use energy.  In store, the UK’s Carbon Trust reports that on average, lighting accounts for 25% of a retailer’s electricity costs, and for grocery retailers, up to 50% of their electricity bill comes from refrigeration units.  On a smaller scale, retailers can invest in greener technologies in store and in their offices.  The report concludes that widely shared objectives of energy security, reduced emissions and continued economic growth are dependent on the development of a smart grid capable of delivering energy efficiency and demand response, as well as integrating renewable and variable sources of energy. The report is available to download from http://emeapressoffice.oracle.com/imagelibrary/detail.aspx?MediaDetailsID=1766I’d be interested to hear your thoughts on the report.   

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  • OSB and Coherence Integration

    - by mark.ms.smith
    Anyone who has tried to manage Coherence nodes or tried to cache results in OSB, will appreciate the new functionality now available. As of WebLogic Server 10.3.4, you can use the WebLogic Administration Server, via the Administration Console or WLST, and java-based Node Manager to manage and monitor the life cycle of stand-alone Coherence cache servers. This is a great step forward as the previous options mainly involved writing your own scripts to do this. You can find an excellent description of how this works at James Bayer’s blog. You can also find the WebLogic documentation here.As of Oracle Service Bus 11gR1 (11.1.1.3.0), OSB now supports service result caching for Business Bervices with Coherence. If you use Business Services that return somewhat static results that do not change often, you can configure those Business Services to cache results. For Business Services that use result caching, you can control the time to live for the cached result. After the cached result expires, the next Business Service call results in invoking the back-end service to get the result. This result is then stored in the cache for future requests to access. I’m thinking that this caching functionality would be perfect for some sort of cross reference data that was refreshed nightly by batch. You can find the OSB Business Service documentation here.Result Caching in a dedicated JVMThis example demonstrates these new features by configuring a OSB Business Service to cache results in a separate Coherence JVM managed by WebLogic. The reason why you may want to use a separate, dedicated JVM is that the result cache data could potentially be quite large and you may want to protect your OSB java heap.In this example, the client will call an OSB Proxy Service to get Employee data based on an Employee Id. Using a Business Service, OSB calls an external system. The results are automatically cached and when called again, the respective results are retrieved from the cache rather than the external system.Step 1 – Set up your Coherence Server Via the OSB Administration Server Console, create your Coherence Server to be used as the results cache.Here are the configured Coherence Server arguments from the Server Start tab. Note that I’m using the default Cache Config and Override files in the domain.-Xms256m -Xmx512m -XX:PermSize=128m -XX:MaxPermSize=256m -Dtangosol.coherence.override=/app/middleware/jdev_11.1.1.4/user_projects/domains/osb_domain2/config/osb/coherence/osb-coherence-override.xml -Dtangosol.coherence.cluster=OSB-cluster -Dtangosol.coherence.cacheconfig=/app/middleware/jdev_11.1.1.4/user_projects/domains/osb_domain2/config/osb/coherence/osb-coherence-cache-config.xml -Dtangosol.coherence.distributed.localstorage=true -Dtangosol.coherence.management=all -Dtangosol.coherence.management.remote=true -Dcom.sun.management.jmxremote Just incase you need it, here is my Coherence Server classpath:/app/middleware/jdev_11.1.1.4/oracle_common/modules/oracle.coherence_3.6/coherence.jar: /app/middleware/jdev_11.1.1.4/modules/features/weblogic.server.modules.coherence.server_10.3.4.0.jar: /app/middleware/jdev_11.1.1.4/oracle_osb/lib/osb-coherence-client.jarBy default, OSB will try and create a local result cache instance. You need to disable this by adding the following JVM parameters to each of the OSB Managed Servers:-Dtangosol.coherence.distributed.localstorage=false -DOSB.coherence.cluster=OSB-clusterIf you need more information on configuring a remote result cache, have a look at the configuration documentration under the heading Using an Out-of-Process Coherence Cache Server.Step 2 – Configure your Business Service Under the respective Business Service Message Handling Configuration (Advanced Properties), you need to enable “Result Caching”. Additionally, you need to determine what the cache data will be keyed on. In the example below, I’m keying it on the unique Employee Id.The Results As this test was on my laptop, the actual timings are just an indication that there is a benefit to caching results. Using my test harness, I sent 10,000 requests to OSB, all with the same Employee Id. In this case, I had result caching disabled.You can see that this caused the back end Business Service (BS_GetEmployeeData) to be called for each request. Then after enabling result caching, I sent the same number of identical requests.You can now see the Business Service was only invoked once on the first request. All subsequent requests used the Results Cache.

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  • What Banks Can Learn From An English Teacher’s Advice

    - by Gaurav H
    The earliest definitions I learnt at school pertained to nouns and verbs. Nouns, my teacher said, indicated names of people, things and places. Verbs, the stern lady said, are “action words”. They indicated motion.  The idea for this blog filtered in when I applied these definitions to the entity I most often deal with for my personal financial needs, and think about or relate to from a professional standpoint: ‘a bank’. Noun? It certainly is. At least that’s how I’d had it figured in my head. It used to be a place I visited to get my financial business done. It is the name of an entity I have a business relationship with. But, taking a closer look at how ‘the bank’ has evolved recently makes me wonder. Is it not after all acquiring some shades of a verb? For one, it’s in motion if I consider my mobile device with its financial apps. For another, it’s in ‘quasi-action’ if I consider a highly interactive virtual bank. The point I’m driving at is not semantic. But the words we use and the way we use them are revealing, and can offer tremendous insights into our existing mindsets. I think the same applies to businesses. Banks that first began examining and deconstructing their cherished ‘definitions’ or business models (nouns) were the earliest to adapt, change, and reinvent (verbs). They were able to waltz past disintermediation threats. Though rooted in a ‘brick and mortar’ heritage, their thinking and infrastructure were flexible enough for the digital era. While their physical premises imposed restrictions—opening hours, transaction hours, appointments, waiting time, overcrowding, processing time, clearing time, etc,—their thinking did not. They innovated. Across traditional and new-era channels, they easily slipped in customer services of a differentiated kind: spot loans, deposits with idle account balances, convenient mortgages with multiple liens or collateral, and instant payment options.I believe the most successful banks are those that fit into the rhythm of their customers’ lives rather than forcing their customers to fit into theirs. It was true for banks that existed before the Internet era; it’s true for banks now. I look no further than UBANK, JIBUN and HBOS Germany to make my point. They are resounding successes because they are not trapped in their own definitions of ‘a bank’. They walk with their customers, rather than waiting for their clients to walk-in for services.Back to my English teacher. She once advised me to use more verbs in my composition. Readers relate better to “action” she said. Banks too can profit from her advice. To succeed, they need to interact more. And remain flexible enough to interact with their customers. Sonny Singh is Senior Vice President  and General Manager of the Oracle Financial Services Global Business Unit. He can be reached at sonny.singh AT oracle.com or on twitter @sonnyhsingh

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  • Tuesday at OpenWorld: Identity Management

    - by Tanu Sood
    At Oracle OpenWorld? From keynotes, general sessions to product deep dives and executive events, this Tuesday is full of informational, educational and networking opportunities for you. Here’s a quick run-down of what’s happening today: Tuesday, October 2, 2012 KEYNOTE: The Oracle Cloud: Oracle’s Cloud Platform and Applications Strategy 8:00 a.m. – 9:45 a.m., Moscone North, Hall D Leading customers will join Oracle Executive Vice President Thomas Kurian to discuss how Oracle’s innovative cloud solutions are transforming how they manage their business, excite and retain their employees, and deliver great customer experiences through Oracle Cloud. GENERAL SESSION: Oracle Fusion Middleware Strategies Driving Business Innovation 10:15 a.m. – 11:15 a.m., Moscone North - Hall D Join Hasan Rizvi, Executive Vice President of Product in this strategy and roadmap session to hear how developers leverage new innovations in their applications and customers achieve their business innovation goals with Oracle Fusion Middleware. CON9437: Mobile Access Management 10:15 a.m. – 11:15 a.m., Moscone West 3022 The session will feature Identity Management evangelists from companies like Intuit, NetApp and Toyota to discuss how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON9162: Oracle Fusion Middleware: Meet This Year's Most Impressive Customer Projects 11:45 a.m. – 12:45 a.m., Moscone West, 3001 Hear from the winners of the 2012 Oracle Fusion Middleware Innovation Awards and see which customers are taking home a trophy for the 2012 Oracle Fusion Middleware Innovation Award.  Read more about the Innovation Awards here. CON9491: Enhancing the End-User Experience with Oracle Identity Governance applications 11:45 a.m. – 12:45 p.m., Moscone West 3008 Join experts from Visa and Oracle as they explore how Oracle Identity Governance solutions deliver complete identity administration and governance solutions with support for emerging requirements like cloud identities and mobile devices. CON9447: Enabling Access for Hundreds of Millions of Users 1:15 p.m. – 2:15 p.m., Moscone West 3008 Dealing with scale problems? Looking to address identity management requirements with million or so users in mind? Then take note of Cisco’s implementation. Join this session to hear first-hand how Cisco tackled identity management and scaled their implementation to bolster security and enforce compliance. CON9465: Next Generation Directory – Oracle Unified Directory 5:00 p.m. – 6:00 p.m., Moscone West 3008 Get the 360 degrees perspective from a solution provider, implementation services partner and the customer in this session to learn how the latest Oracle Unified Directory solutions can help you build a directory infrastructure that is optimized to support cloud, mobile and social networking and yet deliver on scale and performance. EVENTS: Executive Edge @ OpenWorld: Chief Security Officer (CSO) Summit 10:00 a.m. – 3:00 p.m. If you are attending the Executive Edge at Open World, be sure to check out the sessions at the Chief Security Officer Summit. Former Sr. Counsel for the National Security Agency, Joel Brenner, will be speaking about his new book "America the Vulnerable". In addition, PWC will present a panel discussion on "Crisis Management to Business Advantage: Security Leadership". See below for the complete agenda. PRODUCT DEMOS: And don’t forget to see Oracle identity Management solutions in action at Oracle OpenWorld DEMOgrounds. DEMOS LOCATION EXHIBITION HALL HOURS Access Management: Complete and Scalable Access Management Moscone South, Right - S-218 Monday, October 1 9:30 a.m.–6:00 p.m. 9:30 a.m.–10:45 a.m. (Dedicated Hours) Tuesday, October 2 9:45 a.m.–6:00 p.m. 2:15 p.m.–2:45 p.m. (Dedicated Hours) Wednesday, October 3 9:45 a.m.–4:00 p.m. 2:15 p.m.–3:30 p.m. (Dedicated Hours) Access Management: Federating and Leveraging Social Identities Moscone South, Right - S-220 Access Management: Mobile Access Management Moscone South, Right - S-219 Access Management: Real-Time Authorizations Moscone South, Right - S-217 Access Management: Secure SOA and Web Services Security Moscone South, Right - S-223 Identity Governance: Modern Administration and Tooling Moscone South, Right - S-210 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Oracle Directory Services Plus: Performant, Cloud-Ready Moscone South, Right - S-222 Oracle Identity Management: Closed-Loop Access Certification Moscone South, Right - S-221 For a complete listing, keep the Focus on Identity Management document handy. And don’t forget to converse with us while at OpenWorld @oracleidm. We look forward to hearing from you.

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  • Pimp my Silverlight Firestarter

    - by mbcrump
    So Silverlight Firestarter is over and your sitting on your couch thinking… what now? Well its time to So how exactly can you pimp the Silverlight Firestarter? Well read below and you will find out: 1) Pimp the videos: First we are going to use a program named Juice to download all of the Silverlight Firestarter videos. Go ahead and point your browser to http://juicereceiver.sourceforge.net/ and download the application. It works on Mac, Linux and PC. After it is downloaded you are going to want to add an RSS feed by clicking the button highlighted below. At this point you are going to want to add the following URL inside the textbox and hit Save: http://channel9.msdn.com/Series/Silverlight-Firestarter/RSS This RSS feed includes all the Silverlight Firestarter Labs and Presentations located below. The Future of Silverlight Data Binding Strategies with Silverlight and WP7 Building Compelling Apps with WCF using REST and LINQ Building Feature Rich Business Apps Today with RIA Services MVVM: Why and How? Tips and Patterns using MVVM and Service Patterns with Silverlight and WP7 Tips and Tricks for a Great Installation Experience Tune Your Application: Profiling and Performance Tips Performance Tips for Silverlight Windows Phone 7 Select all the videos and click the Download button located below (has blue arrow): Once all the videos are downloaded you will have about 4.64GB of Silverlight fun. You can now move these videos to your MediaServer and watch them with whatever device you want. Put it on an iPad, iPhone.. emm wait I mean WP7 or WMC7.  2) Pimp the Training Material – Download the offline installer for the labs here. This will give you almost a gig of free training materials. Here is the topics covered: Level 100: Getting Started Lab 01 - WinForms and Silverlight Lab 02 - ASP.NET and Silverlight Lab 03 - XAML and Controls Lab 04 - Data Binding Level 200: Ready for More Lab 05 - Migrating Apps to Out-of-Browser Lab 06 - Great UX with Blend Lab 07 - Web Services and Silverlight Lab 08 - Using WCF RIA Services Level 300: Take me Further Lab 09 - Deep Dive into Out-of-Browser Lab 10 - Silverlight Patterns: Using MVVM Lab 11 - Silverlight and Windows Phone 7 You will notice that it install Firestarter to the default of C:\Firestarter. So you will have to navigate to that folder and double click on Default.htm to get started. Now if you followed part one of the pimping guide then you will already have all the videos on your pc. You will notice that once you go into the lab you will get a Lab Document and Source at the bottom of the article. Now instead of opening the Source Folder in a web browser you can just copy the folder C:\Firestarter\Labs into your Visual Studio 2010 Project Folder. This will save a lot of time later.   3) Pimp my Silverlight 5 Knowledge – Always keep reading as much as possible and remember that the Silverlight 5 Beta should come Q1 of 2011 and the final release at the end of 2011. Here are 5 great blog post on Silverlight 5. Scott Gu’s Blog Mary Jo’s Article on Silverlight 5 The Future of Silverlight (Official) Kunal Chowdhury Blog Tim Heuer’s Blog Thats all that I got for now. Have fun with all the new Silverlight content.  Subscribe to my feed

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  • Brainless Backups

    - by Jesse
    I’m a software developer by trade which means to my friends and family I’m just a “computer guy”. It’s assumed that I know everything about every facet of computing from removing spyware to replacing hardware. I also can do all of this blindly over the phone or after hearing a five to ten word description of the problem over dinner ;-) In my position as CIO of my friends and families I’ve been in the unfortunate position of trying to recover music, pictures, or documents off of failed hard drives on more than one occasion. It’s not a great situation for anyone, and it’s always at these times that the importance of backups becomes so clear. Several months back a friend of mine found himself in this situation. The hard drive on his 8 year old laptop failed and took a good number of his digital photos with it. I think most folks can deal with losing some of their music and even some of their documents, but it really stings to lose pictures of past events and loved ones. After ordering a new laptop, my friend went out and bought an external hard drive so that he could start keeping a backup of his data. As fate would have it, several months later the drive in his new laptop failed and he learned the hard way that simply buying the external hard drive isn’t enough… you actually have to copy your stuff over every once in awhile! The importance of backup and recovery plans is (hopefully) well known in IT organizations. Well executed backup plans are in place, and hopefully the backup and recovery process is tested regularly. When you’re talking about users at home, however, the need for these backups is often understood far too late. Most typical users can’t be expected to remember to backup their data regularly and also don’t always have the know-how to setup automated backups. For my friends and family members in this situation I recommend tools like Dropbox, Carbonite, and Mozy. Here’s why I like them: They’re affordable: Dropbox and Mozy both have free offerings, though most people with lots of music and/or photos to backup will probably exceed the storage limitations of those free plans pretty quickly. Still, all three offer pretty affordable monthly or yearly plans. In my opinion, Carbonite’s unlimited storage plan for $50-$60 per year is the best value around. They’re easy to setup: Both Dropbox and Carbonite are very easy to get setup and start using. I’ve never used Mozy, but I imagine it’s similarly painless to get up and running. Backups are automatically “off-site”: A backup that is sitting on an external hard drive right next to your computer is great, but might not protect against flood damage, a power surge, or other disasters in that single location. These services exist “in the cloud” so to speak, helping mitigate those concerns. Granted, this kind of backup scheme requires some trust in the 3rd party to protect your data from both malicious people and disastrous events. This truly is a bit of a double edged sword, but I sleep well at night knowing that my data is being backed up and secured by a company made up of engineers that focus on the business of doing backups right. Backups are “brainless”: What I like most about services like these is that they work “automagically” in the background, watching for files to be updated and automatically backing up those changes. There’s no need to remember to plug in that external drive and copy your data over. Since starting to recommend these services to my friends and family I find myself wearing my “data recovery” hat far less often. The only way backups are effective for your standard computer user is if they’re completely automatic. Backups need to be brainless, or they just won’t work.

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  • Next Generation Mobile Clients for Oracle Applications & the role of Oracle Fusion Middleware

    - by Manish Palaparthy
    Oracle Enterprise Applications have been available with modern web browser based interfaces for a while now. The web browsers available in smart phones no longer require special markup language such as WML since the processing power of these handsets is quite near to that of a typical personal computer. Modern Mobile devices such as the IPhone, Android Phones, BlackBerry, Windows 8 devices can now render XHTML & HTML quite well. This means you could potentially use your mobile browser to access your favorite enterprise application. While the Mobile browser would render the UI, you might find it difficult to use it due to the formatting & Presentation of the Native UI. Smart phones offer a lot more than just a powerful web browser, they offer capabilities such as Maps, GPS, Multi touch, pinch zoom, accelerometers, vivid colors, camera with video, support for 3G, 4G networks, cloud storage, NFC, streaming media, tethering, voice based features, multi tasking, messaging, social networking web browsers with support for HTML 5 and many more features.  While the full potential of Enterprise Mobile Apps is yet to be realized, Oracle has published a few of its applications that take advantage of the above capabilities and are available for the IPhone natively. Here are some of them Iphone Apps  Oracle Business Approvals for Managers: Offers a highly intuitive user interface built as a native mobile application to conveniently access pending actions related to expenses, purchase requisitions, HR vacancies and job offers. You can even view BI reports related to the worklist actions. Works with Oracle E-Business Suite Oracle Business Indicators : Real-time secure access to OBI reports. Oracle Business Approvals for Sales Managers: Enables sales executives to review key targeted tasks, access relevant business intelligence reports. Works with Siebel CRM, Siebel Quote & Order Capture. Oracle Mobile Sales Assistant: CRM application that provides real-time, secure access to the information your sales organization needs, complete frequent tasks, collaborate with colleagues and customers. Works with Oracle CRMOracle Mobile Sales Forecast: Designed specifically for the mobile business user to view key opportunities. Works with Oracle CRM on demand Oracle iReceipts : Part of Oracle PeopleSoft Expenses, which allows users to create and submit expense lines for cash transactions in real-time. Works with Oracle PeopleSoft expenses Now, we have seen some mobile Apps that Oracle has published, I am sure you are intrigued as to how develop your own clients for the use-cases that you deem most fit. For that Oracle has ADF Mobile ADF Mobile You could develop Mobile Applications with the SDK available with the smart phone platforms!, but you'd really have to be a mobile ninja developer to develop apps with the rich user experience like the ones above. The challenges really multiply when you have to support multiple mobile devices. ADF Mobile framework is really handy to meet this challenge ADF Mobile can in be used to Develop Apps for the Mobile browser : An application built with ADF Mobile framework installs on a smart device, renders user interface via HTML5, and has access to device services. This means the programming model is primarily web-based, which offers consistency with other enterprise applications as well as easier migration to new platforms. Develop Apps for the Mobile Client (Native Apps): These applications have access to device services, enabling a richer experience for users than a browser alone can offer. ADF mobile enables rapid and declarative development of rich, on-device mobile applications. Developers only need to write an application once and then they can deploy the same application across multiple leading smart phone platforms. Oracle SOA Suite Although the Mobile users are using the smart phone apps, and actual transactions are being executed in the underlying app, there is lot of technical wizardry that is going under the surface. All of this key technical components to make 1. WebService calls 2. Authentication 3. Intercepting Webservice calls and adding security credentials to the request 4. Invoking the services of the enterprise application 5. Integrating with the Enterprise Application via the Adapter is all being implemented at the SOA infrastructure layer.  As you can see from the above diagram. The key pre-requisites to mobile enable an Enterprise application are The core enterprise application Oracle SOA Suite ADF Mobile

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  • Oracle Products Reflect Key Trends Shaping Enterprise 2.0

    - by kellsey.ruppel(at)oracle.com
    Following up on his predictions for 2011, we asked Enterprise 2.0 veteran Andy MacMillan to map out the ways Oracle solutions are at the forefront of industry trends--and how Oracle customers can benefit in the coming year. 1. Increase organizational awareness | Oracle WebCenter Suite Oracle WebCenter Suite provides a unique set of capabilities to drive organizational awareness. In particular, the expansive activity graph connects users directly to key enterprise applications, activities, and interests. In this way, applicable and critical business information is automatically and immediately visible--in the context of key tasks--via real-time dashboards and comprehensive reporting. Oracle WebCenter Suite also integrates key E2.0 services, such as blogs, wikis, and RSS feeds, into critical business processes, including back-office systems of records such as ERP and CRM systems. 2. Drive online customer engagement | Oracle Real-Time Decisions With more and more business being conducted on the Web, driving increased online customer engagement becomes a critical key to success. This effort is usually spearheaded by an increasingly important executive role, the Head of Online, who usually reports directly to the CMO. To help manage the Web experience online, Oracle solutions are driving a new kind of intelligent social commerce by combining Oracle Universal Content Management, Oracle WebCenter Services, and Oracle Real-Time Decisions with leading e-commerce and product recommendations. Oracle Real-Time Decisions provides multichannel recommendations for content, products, and services--including seamless integration across Web, mobile, and social channels. The result: happier customers, increased customer acquisition and retention, and improved critical success metrics such as shopping cart abandonment. 3. Easily build composite applications | Oracle Application Development Framework Thanks to the shared user experience strategy across Oracle Fusion Middleware, Oracle Fusion Applications and many other Oracle Applications, customers can easily create real, customer-specific composite applications using Oracle WebCenter Suite and Oracle Application Development Framework. Oracle Application Development Framework components provide modular user interface components that can build rich, social composite applications. In addition, a broad set of components spanning BPM, SOA, ECM, and beyond can be quickly and easily incorporated into composite applications. 4. Integrate records management into a global content platform | Oracle Enterprise Content Management 11g Oracle Enterprise Content Management 11g provides leading records management capabilities as part of a unified ECM platform for managing records, documents, Web content, digital assets, enterprise imaging, and application imaging. This unique strategy provides comprehensive records management in a consistent, cost-effective way, and enables organizations to consolidate ECM repositories and connect ECM to critical business applications. 5. Achieve ECM at extreme scale | Oracle WebLogic Server and Oracle Exadata To support the high-performance demands of a unified and rationalized content platform, Oracle has pioneered highly scalable and high-performing ECM infrastructures. Two innovations in particular helped make this happen. The core ECM platform itself moved to an Enterprise Java architecture, so organizations can now use Oracle WebLogic Server for enhanced scalability and manageability. Oracle Enterprise Content Management 11g can leverage Oracle Exadata for extreme performance and scale. Likewise, Oracle Exalogic--Oracle's foundation for cloud computing--enables extreme performance for processor-intensive capabilities such as content conversion or dynamic Web page delivery. Learn more about Oracle's Enterprise 2.0 solutions.

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  • T-SQL Tuesday #005 : SSRS Parameters and MDX Data Sets

    - by blakmk
    Well it this weeks  T-SQL Tuesday #005  topic seems quite fitting. Having spent the past few weeks creating reports and dashboards in SSRS and SSAS 2008, I was frustrated by how difficult it is to use custom datasets to generate parameter drill downs. It also seems Reporting Services can be quite unforgiving when it comes to renaming things like datasets, so I want to share a couple of techniques that I found useful. One of the things I regularly do is to add parameters to the querys. However doing this causes Reporting Services to generate a hidden dataset and parameter name for you. One of the things I like to do is tweak these hidden datasets removing the ‘ALL’ level which is a tip I picked up from Devin Knight in his blog: There are some rules i’ve developed for myself since working with SSRS and MDX, they may not be the best or only way but they work for me. Rule 1 – Never trust the automatically generated hidden datasets Or even ANY, automatically generated MDX queries for that matter.... I’ve previously blogged about this here.   If you examine the MDX generated in the hidden dataset you will see that it generates the MDX in the context of the originiating query by building a subcube, this mean it may NOT be appropriate to use this in a subsequent query which has a different context. Make sure you always understand what is going on. Often when i’m developing a dashboard or a report there are several parameter oriented datasets that I like to manually create. It can be that I have different datasets using the same dimension but in a different context. One example of this, is that I often use a dataset for last month and a dataset for the last 6 months. Both use the same date hierarchy. However Reporting Services seems not to be too smart when it comes to generating unique datasets when working with and renaming parameters and datasets. Very often I have come across this error when it comes to refactoring parameter names and default datasets. "an item with the same key has already been added" The only way I’ve found to reliably avoid this is to obey to rule 2. Rule 2 – Follow this sequence when it comes to working with Parameters and DataSets: 1.    Create Lookup and Default Datasets in advance 2.    Create parameters (set the datasets for available and default values) 3.    Go into query and tick parameter check box 4.    On dataset properties screen, select the parameter defined earlier from the parameter value defined earlier. Rule 3 – Dont tear your hair out when you have just renamed objects and your report doesn’t build Just use XML notepad on the original report file. I found I gained a good understanding of the structure of the underlying XML document just by using XML notepad. From this you can do a search and find references of the missing object. You can also just do a wholesale search and replace (after taking a backup copy of course ;-) So I hope the above help to save the sanity of anyone who regularly works with SSRS and MDX.   @Blakmk

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  • SSRS Parameters and MDX Data Sets

    - by blakmk
    Having spent the past few weeks creating reports and dashboards in SSRS and SSAS 2008, I was frustrated by how difficult it is to use custom datasets to generate parameter drill downs. It also seems Reporting Services can be quite unforgiving when it comes to renaming things like datasets, so I want to share a couple of techniques that I found useful. One of the things I regularly do is to add parameters to the querys. However doing this causes Reporting Services to generate a hidden dataset and parameter name for you. One of the things I like to do is tweak these hidden datasets removing the ‘ALL’ level which is a tip I picked up from Devin Knight in his blog: There are some rules i’ve developed for myself since working with SSRS and MDX, they may not be the best or only way but they work for me. Rule 1 – Never trust the automatically generated hidden datasets Or even ANY, automatically generated MDX queries for that matter.... I’ve previously blogged about this here.   If you examine the MDX generated in the hidden dataset you will see that it generates the MDX in the context of the originiating query by building a subcube, this mean it may NOT be appropriate to use this in a subsequent query which has a different context. Make sure you always understand what is going on. Often when i’m developing a dashboard or a report there are several parameter oriented datasets that I like to manually create. It can be that I have different datasets using the same dimension but in a different context. One example of this, is that I often use a dataset for last month and a dataset for the last 6 months. Both use the same date hierarchy. However Reporting Services seems not to be too smart when it comes to generating unique datasets when working with and renaming parameters and datasets. Very often I have come across this error when it comes to refactoring parameter names and default datasets. "an item with the same key has already been added" The only way I’ve found to reliably avoid this is to obey to rule 2. Rule 2 – Follow this sequence when it comes to working with Parameters and DataSets: 1.    Create Lookup and Default Datasets in advance 2.    Create parameters (set the datasets for available and default values) 3.    Go into query and tick parameter check box 4.    On dataset properties screen, select the parameter defined earlier from the parameter value defined earlier. Rule 3 – Dont tear your hair out when you have just renamed objects and your report doesn’t build Just use XML notepad on the original report file. I found I gained a good understanding of the structure of the underlying XML document just by using XML notepad. From this you can do a search and find references of the missing object. You can also just do a wholesale search and replace (after taking a backup copy of course ;-) So I hope the above help to save the sanity of anyone who regularly works with SSRS and MDX.

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  • Archbeat Link-O-Rama Top 10 Facebook Faves for October 20-26, 2013

    - by OTN ArchBeat
    Here's this week's list of the Top 10 items shared on the OTN ArchBeat Facebook Page from October 27 - November 2, 2013. Visualizing and Process (Twitter) Events in Real Time with Oracle Coherence | Noah Arliss This OTN Virtual Developer Day session explores in detail how to create a dynamic HTML5 Web application that interacts with Oracle Coherence as it’s processing events in real time, using the Avatar project and Oracle Coherence’s Live Events feature. Part of OTN Virtual Developer Day: Harnessing the Power of Oracle WebLogic and Oracle Coherence, November 5, 2013. 9am to 1pm PT / 12pm to 4pm ET / 1pm to 5pm BRT. Register now! HTML5 Application Development with Oracle WebLogic Server | Doug Clarke This free OTN Virtual Developer Day session covers the support for WebSockets, RESTful data services, and JSON infrastructure available in Oracle WebLogic Server. Part of OTN Virtual Developer Day: Harnessing the Power of Oracle WebLogic and Oracle Coherence, November 5, 2013. 9am to 1pm PT / 12pm to 4pm ET / 1pm to 5pm BRT. Register now! Video: ADF BC and REST services | Frederic Desbiens Spend a few minutes with Oracle ADF principal product manager Frederic Desbiens and learn how to publish ADF Business Components as RESTful web services. One Client Two Clusters | David Felcey "Sometimes its desirable to have a client connect to multiple clusters, either because the data is dispersed or for instance the clusters are in different locations for high availability," says David Felcey. David shows you how in this post, which includes a simple example. Exceptions Handling and Notifications in ODI | Christophe Dupupet Oracle Fusion Middleware A-Team director Christophe Dupupet reviews the techniques that are available in Oracle Data Integrator to guarantee that the appropriate individuals are notified in the event that ODI processes are impacted by network outages or other mishaps. Securing WebSocket applications on Glassfish | Pavel Bucek WebSocket is a key capability standardized into Java EE 7. Many developers wonder how WebSockets can be secured. One very nice characteristic for WebSocket is that it in fact completely piggybacks on HTTP. In this post Pavel Bucek demonstrates how to secure WebSocket endpoints in GlassFish using TLS/SSL. Oracle Coherence, Split-Brain and Recovery Protocols In Detail | Ricardo Ferreira Ricardo Ferreira's article "provides a high level conceptual overview of Split-Brain scenarios in distributed systems," focusing on a "specific example of cluster communication failure and recovery in Oracle Coherence." Non-programmatic Authentication Using Login Form in JSF (For WebCenter & ADF) | JayJay Zheng Oracle ACE JayJay Zheng shares an approach that "avoids the programmatic authentication and works great for having a custom login page developed in WebCenter Portal integrated with OAM authentication." The latest article in the Industrial SOA series looks at mobile computing and how companies are developing SOA to go. http://pub.vitrue.com/PUxT Tech Article: SOA in Real Life: Mobile Solutions The ACE Director Thing | Dr. Frank Munz Frank Munz finally gets around to blogging about achieving Oracle ACE Director status and shares some interesting insight into what will change—and what won't—thanks to that new status. A good, short read for those interested in learning more about the Oracle ACE program. Thought for the Day "Even if you're on the right track, you'll get run over if you just sit there." — Will Rogers, American humorist (November 4, 1879 – August 15, 1935) Source: brainyquote.com

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  • Free tools versus paid tools.

    - by Dennis Vroegop
    We live in a strange world. Information should be free. Tools should be free. Software should be free (and I mean free as in free beer, not as in free speech). Of course, since I make my living (and pay my mortgage) by writing software I tend to disagree. Or rather: I want to get paid for the things I do in the daytime. Next to that I also spend time on projects I feel are valuable for the community, which I do for free. The reason I can do that is because I get paid enough in the daytime to afford that time. It gives me a good feeling, I help others and it’s fun to do. But the baseline is: I get paid to write software. I am sure this goes for a lot of other developers. We get paid for what we do during the daytime and spend our free time giving back. So why does everyone always make a fuzz when a company suddenly starts to charge for software? To me, this seems like a very reasonable decision. Companies need money: they have staff to pay, buildings to rent, coffee to buy, etc. All of this doesn’t come free so it makes sense that they charge their customers for the things they produce. I know there’s a very big Open Source market out there, where companies give away (parts of) their software and get revenue out of the services they provide. But this doesn’t work if your product doesn’t need services. If you build a great tool that is very easy to use, and you give it away for free you won’t get any money by selling services that no user of your tool really needs. So what do you do? You charge money for your tool. It’s either that or stop developing the tool and turn to other, more profitable projects. Like it or not, that’s simple economics at work. You have something other people want, so you charge them for it. This week it was announced that what I believe is the most used tool for .net developers (besides Visual Studio of course),namely Red Gates .net reflector, will stop being a free tool. They will charge you $35 for the next version. Suddenly twitter was on fire and everyone was mad about it. But why? The tool is downloaded by so many developers that it must be valuable to them. I know of no serious .net developer who hasn’t got it on his or her machine. So apparently the tool gives them something they need. So why do they expect it to be free? There are developers out there maintaining and extending the tool, building new and better versions of it. And the price? $35 doesn’t seem much. If I think of the time the tool saved me the 35 dollars were earned back in a day. If by spending this amount of money I can rely on great software that helps me do my job better and faster, I have no problems by spending it. I know that there is a great team behind it, (the Red Gate tools are a must have when developing SQL systems, for instance), and I do believe they are in their right to charge this. So.. there you have it. This is of course, my opinion. You may think otherwise. Please let me know in the comments what you think! Tags van Technorati: redgate,reflector,opensource

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  • Live Event: OTN Architect Day: Cloud Computing - Two weeks and counting

    - by Bob Rhubart
    In just two weeks architects and others will gather at the Oracle Conference Center in Redwood Shores, CA for the first Oracle Technology Network Architect Day event of 2013. This event focuses on Cloud Computing, and features sessions specifically focused on real-world examples of the implementation of cloud computing. When: Tuesday July 9, 2013              8:30am - 12:30pm Where: Oracle Conference Center              350 Oracle Pkwy              Redwood City, CA 94065 Register now. It's free! Here's the agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Michael Timpanaro-Perrotta Director, Product Management, Oracle Database Cloud New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Michael Timpanaro-Perrotta respond to audience questions. Registration is free, but seating is limited, so register now.

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  • Live Event: OTN Architect Day: Cloud Computing - Two weeks and counting

    - by Bob Rhubart
    In just two weeks architects and others will gather at the Oracle Conference Center in Redwood Shores, CA for the first Oracle Technology Network Architect Day event of 2013. This event focuses on Cloud Computing, and features sessions specifically focused on real-world examples of the implementation of cloud computing. When: Tuesday July 9, 2013              8:30am - 12:30pm Where: Oracle Conference Center              350 Oracle Pkwy              Redwood City, CA 94065 Register now. It's free! Here's the agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Michael Timpanaro-Perrotta Director, Product Management, Oracle Database Cloud New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Michael Timpanaro-Perrotta respond to audience questions. Registration is free, but seating is limited, so register now.

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  • OTN ArchBeat Top 10 for September 2012

    - by Bob Rhubart
    The results are in... Listed below are the Top 10 most popular items shared via the OTN ArchBeat Facebook Page for the month of September 2012. The Real Architects of Los Angeles - OTN Architect Day - Oct 25 No gossip. No drama. No hair pulling. Just a full day of technical sessions and peer interaction focused on using Oracle technologies in today's cloud and SOA architectures. The event is free, but seating is limited, so register now. Thursday October 25, 2012. 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Oracle Fusion Middleware Security: Attaching OWSM policies to JRF-based web services clients "OWSM (Oracle Web Services Manager) is Oracle's recommended method for securing SOAP web services," says Oracle Fusion Middleware A-Team member Andre Correa. "It provides agents that encapsulate the necessary logic to interact with the underlying software stack on both service and client sides. Such agents have their behavior driven by policies. OWSM ships with a bunch of policies that are adequate to most common real world scenarios." His detailed post shows how to make it happen. Oracle 11gR2 RAC on Software Defined Network (SDN) (OpenvSwitch, Floodlight, Beacon) | Gilbert Stan "The SDN [software defined network] idea is to separate the control plane and the data plane in networking and to virtualize networking the same way we have virtualized servers," explains Gil Standen. "This is an idea whose time has come because VMs and vmotion have created all kinds of problems with how to tell networking equipment that a VM has moved and to preserve connectivity to VPN end points, preserve IP, etc." H/T to Oracle ACE Director Tim Hall for the recommendation. Process Oracle OER Events using a simple Web Service | Bob Webster Bob Webster's post "provides an example of a simple web service that processes Oracle Enterprise Repository (OER) Events. The service receives events from OER and utilizes the OER REX API to implement simple OER automations for selected event types." Understanding Oracle BI 11g Security vs Legacy Oracle BI 10g | Christian Screen "After conducting a large amount of Oracle BI 10g to Oracle BI 11g upgrades and after writing the Oracle BI 11g book,"says Oracle ACE Christian Screen, "I still continually get asked one of the most basic questions regarding security in Oracle BI 11g; How does it compare to Oracle BI 10g? The trail of questions typically goes on to what are the differences? And, how do we leverage our current Oracle BI 10g security table schema in Oracle BI 11g?" OIM-OAM-OAAM integration using TAP – Request Flow you must understand!! | Atul Kumar Atul Kumar's post addresses "key points and request flow that you must understand" when integrating three Oracle Identity Management product Oracle Identity Management, Oracle Access Management, and Oracle Adaptive Access Manager. Adding a runtime LOV for a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena illustrates how to customize the parameters tab for a taskflow in WebCenter. Tips on Migrating from AquaLogic .NET Accelerator to WebCenter WSRP Producer for .NET | Scott Nelson "It has been a very winding path and this blog entry is intended to share both the lessons learned and relevant approaches that led to those learnings," says Scott Nelson. "Like most journeys of discovery, it was not a direct path, and there are notes to let you know when it is practical to skip a section if you are in a hurry to get from here to there." 15 Lessons from 15 Years as a Software Architect | Ingo Rammer In this presentation from the GOTO Conference in Copenhagen, Ingo Rammer shares 15 tips regarding people, complexity and technology that he learned doing software architecture for 15 years. WebCenter Content (WCC) Trace Sections | ECM Architect ECM Architect Kevin Smith shares a detailed technical post covering WebCenter Content (WCC) Trace Sections. Thought for the Day "Eventually everything connects - people, ideas, objects. The quality of the connections is the key to quality per se." — Charles Eames (June 17, 1907 – August 21, 1978) Source: SoftwareQuotes.com

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  • Browser Specific Extensions of HttpClient

    - by imran_ku07
            Introduction:                     REpresentational State Transfer (REST) causing/leaving a great impact on service/API development because it offers a way to access a service without requiring any specific library by embracing HTTP and its features. ASP.NET Web API makes it very easy to quickly build RESTful HTTP services. These HTTP services can be consumed by a variety of clients including browsers, devices, machines, etc. With .NET Framework 4.5, we can use HttpClient class to consume/send/receive RESTful HTTP services(for .NET Framework 4.0, HttpClient class is shipped as part of ASP.NET Web API). The HttpClient class provides a bunch of helper methods(for example, DeleteAsync, PostAsync, GetStringAsync, etc.) to consume a HTTP service very easily. ASP.NET Web API added some more extension methods(for example, PutAsJsonAsync, PutAsXmlAsync, etc) into HttpClient class to further simplify the usage. In addition, HttpClient is also an ideal choice for writing integration test for a RESTful HTTP service. Since a browser is a main client of any RESTful API, it is also important to test the HTTP service on a variety of browsers. RESTful service embraces HTTP headers and different browsers send different HTTP headers. So, I have created a package that will add overloads(with an additional Browser parameter) for almost all the helper methods of HttpClient class. In this article, I will show you how to use this package.           Description:                     Create/open your test project and install ImranB.SystemNetHttp.HttpClientExtensions NuGet package. Then, add this using statement on your class, using ImranB.SystemNetHttp;                     Then, you can start using any HttpClient helper method which include the additional Browser parameter. For example,  var client = new HttpClient(myserver); var task = client.GetAsync("http://domain/myapi", Browser.Chrome); task.Wait(); var response = task.Result; .                     Here is the definition  of Browser, public enum Browser { Firefox = 0, Chrome = 1, IE10 = 2, IE9 = 3, IE8 = 4, IE7 = 5, IE6 = 6, Safari = 7, Opera = 8, Maxthon = 9, }                     These extension methods will make it very easy to write browser specific integration test. It will also help HTTP service consumer to mimic the request sending behavior of a browser. This package source is available on github. So, you can grab the source and add some additional behavior on the top of these extensions.         Summary:                     Testing a REST API is an important aspect of service development and today, testing with a browser is crucial. In this article, I showed how to write integration test that will mimic the browser request sending behavior. I also showed an example. Hopefully you will enjoy this article too.

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  • Ajax Autocomplete Extender

    - by Jason Ulloa
    El objetivo de este post es preparar un ejemplo sobre un tema que es planteado muy frecuentemente en los Foros de MSDN, como realizar un Autocomplete contra una base de datos. Qué requerimos? Antes de poder realizar un Autocomplete debemos tener en cuenta los elementos principales que requerimos para poder hacerlo funcionar, descritos de la siguiente manera: 1. Textbox: Nuestro grandioso amigo Textbox, que será donde el usuario ingresará los datos a buscar. 2. Un Webservice: que contendrá el método que se conectara a la base de datos y devolverá una lista con la información encontrada. 3. Ajax Autocomplete Extender: este es por decirlo así, el elemento más importante. Nos servirá como medio de enlace entre el webservice que expone el método y el textbox recuperando y mostrando los datos en forma de lista desplegable. La implementación Si bien parecierá complicado, crear un autocomplete extender es bastante sencillo. Empezaremos creando un nuevo sitio asp.net, en este sitio agregaremos un textbox y dos controles muy importantes de Ajax el ToolkitScriptManager para controlar el rende rizado de los script de ajax y el AutocompleteExtender que, como mencione anteriormente, será el medio de enlace. Antes de mostrar como quedará el código de lo anterior, explicaré algunas propiedades del AutocompleteExtender para que se entienda de mejor manera: 1. El ServicePath: contiene la ruta relativa al webservice que utilizaremos. 2. MinimumPrefixLength: se refiere al número de caracteres que deben ser digitados antes de iniciar la búsqueda. 3. ServiceMethod: el nombre del metodo de nuestro webservice que se encargará de devolver los datos. 4. EnableCaching: para mantener en cache los datos consultados, obteniendo mayor velocidad. 5. TargetControlID: una de las propiedades más importantes, acá se coloca el nombre del textbox al cual se unirá el Autocomplete 6. CompletionInterval: tiempo que debe transcurrir antes de iniciar con el trabajo de los datos. Una vez, explicadas las propiedades básicas, veamos como queda implementada la primer parte de nuestro autocomplete: <form id="form1" runat="server"> <div> <asp:ToolkitScriptManager ID="manager" runat="server" /> <asp:TextBox ID="TextBox1" runat="server"></asp:TextBox> <asp:AutoCompleteExtender ID="AutoCompleteExtender1" runat="server" ServicePath="WebService.asmx" MinimumPrefixLength="1" ServiceMethod="PersonasInfo " EnableCaching="true" TargetControlID="TextBox1" UseContextKey="True" CompletionSetCount="10" CompletionInterval="0"> </asp:AutoCompleteExtender> </div> </form>   Ahora que nuestro código html está completo, es hora de trabajar directamente con nuestro webservice, este deberá contener un método que devuelva una lista o arreglo de datos, los cuales por supuesto, serán traídos desde la base de datos. Antes de implementar este método, debemos asegurarnos de que nuestra clase del webservice tiene habilitados los espacios para ser utilizada [System.Web.Script.Services.ScriptService()] [WebService(Namespace = "http://tempuri.org/")] [WebServiceBinding(ConformsTo = WsiProfiles.BasicProfile1_1)] public class WebService : System.Web.Services.WebService {}   Ahora si, nuestro metodo principal [WebMethod()] [System.Web.Script.Services.ScriptMethod()] public string[] PersonasInfo(string prefixText, int count) { string connstring = ConfigurationManager.ConnectionStrings["LocalSqlServer"].ConnectionString;   using (SqlConnection conn = new SqlConnection(connstring)) { SqlCommand comando = new SqlCommand("select nombre from personas where nombre LIKE '%' + @param + '%' ", conn); comando.Parameters.AddWithValue("@param", prefixText); SqlDataReader dr = default(SqlDataReader); comando.Connection.Open(); dr = comando.ExecuteReader(); List<string> items = new List<string>();   while (dr.Read()) { items.Add(dr["nombre"].ToString()); } comando.Connection.Close(); return items.ToArray(); } }   Del método anterior no explicaré en profundidad, pues es bastante sencillo. Una consulta a la base de datos utilizando un datareader y devolviendo los datos en una lista como arreglo. Lo más importante serían las 2 primeras líneas [WebMethod()] y el [ScriptMethod()] las cuales habilitan nuestro método para poder ser accedido y utilizado. Por último, el código de ejemplo en C# (VB Autcomplete):

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  • WebCenter Customer Spotlight: Ancestry.com

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAncestry.com Inc is the largest for-profit genealogy company in the world and it operates a network of genealogical and historical record websites focused on the U.S. and nine foreign countries, develops and markets genealogical software, and offers a wide array of genealogical related services. As of June 2012, the company provided access to more than 10 billion records, 38 million family trees, and 2 million paying subscribers. Their main business challenges were to improve time to market and agility to respond quickly to fast changing Internet waves while integrating with their existing content (4 PetaByte) and legacy systems. Ancestry.com implemented Oracle WebCenter Sites as their Web Experience Management System for their landing pages and marketing micro sites, added dynamic sections to their existing websites and integrated the existing content and legacy systems through web services. The Ancestry.com landing pages and marketing sites are now managed by the business team without any involvement of engineering resources. Managed content can quickly be added to existing pages without having to refactor the whole page and existing content (4 PetaBytes)  is now served trough Oracle WebCenter Sites without having to migrate from existing systems. Company OverviewAncestry.com Inc is a publicly traded Internet company (NASDAQ: ACOM) based in Provo, Utah, USA. The largest for-profit genealogy company in the world, it operates a network of genealogical and historical record websites focused on the U.S. and nine foreign countries, develops and markets genealogical software, and offers a wide array of genealogical related services. As of June 2012, the company provided access to more than 10 billion records, 38 million family trees, and 2 million paying subscribers. Business ChallengesAncestry main business challenge was to respond quickly to fast changing Internet waves.  Product marketing could not change Web site content without going through development. They needed dedicated developers just to support their marketing efforts. Technical Requirements Support current systems and environments - ASP.NET, MVC.NET, Java, JSP, PHP Scalable and manageable for a world wide network Marketing Requirements Easy to enter content – Without having a degree in HTML Scheduling of content – When is content visible to users Product Requirements Easy to manage content – See when content is out-of-date Rotation of content – Producing new content as old content expires Solution DeployedAncestry implemented  Oracle WebCenter Sites as their Web Experience Management System to manage their landing pages and marketing micro sites. This sites are fully managed by their business team without involvement of any engineering resources. The integration with their existing Web sites is done through Spot Management which allows the ability to add dynamic content to certain sections of a web page. The dynamic content is managed by  Oracle WebCenter Sites. The integration with the existing content (4 PetaBytes!) is done trough  a custom content provider interface which allows to mix existing content with content from  Oracle WebCenter Sites. Business ResultsAncestry.com has achieved following impressive business results: Landing pages and marketing sites are now managed by the business team without any involvement of engineering resources Managed content can quickly be added to existing pages without having to refactor the whole page Provide access to existing content (4 PetaBytes)  without having to migrate from existing systems Additional Information Ancestry Webcast Oracle WebCenter Sites

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  • Oracle BI Applications for Industry Sectors

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE Oracle BI Applications already provide pre-built line-of-business analytic applications to over 4,000 customers: these expose the data otherwise locked inside ERP and CRM applications, giving the business user the analytics they need, and a greater ability to self-service ad-hoc queries. Now you can also take advantage of the pre-built Oracle BI Applications approach for industry sector specific analytics to streamline your client’s operations, offer better services, and increase profit margins. Find out more at http://www.oracle.com/us/solutions/business-analytics/analytic-applications/industry/overview/index.html. Retail Education Oracle Retail Merchandising Analytics Oracle Student Information Analytics Oracle Retail Customer Analytics Public Sector Financial Services Oracle Tax Analytics Oracle Financial Analytics Manufacturing Health Care Oracle Manufacturing Analytics Oracle Enterprise Healthcare Analytics Asset Intensive Oracle Clinical Development Analytics Oracle Enterprise Asset Management Analytics Oracle Operating Room Analytics Related Links Health Sciences Analytic Applications for Your Business Role Oracle Health Sciences Clinical Development Analytics Analytic Applications for Your Product Line Oracle Argus Analytics Oracle Business Intelligence Tools and Technology Communication Oracle Exalytics In-Memory Machine "The adoption of Oracle Financial Services Analytic Applications is of great significance to the bank's transition to more rigorous and risk-averse management practices."Yang Changxue, Project Manager Oracle Communications Data Model /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Protecting Consolidated Data on Engineered Systems

    - by Steve Enevold
    In this time of reduced budgets and cost cutting measures in Federal, State and Local governments, the requirement to provide services continues to grow. Many agencies are looking at consolidating their infrastructure to reduce cost and meet budget goals. Oracle's engineered systems are ideal platforms for accomplishing these goals. These systems provide unparalleled performance that is ideal for running applications and databases that traditionally run on separate dedicated environments. However, putting multiple critical applications and databases in a single architecture makes security more critical. You are putting a concentrated set of sensitive data on a single system, making it a more tempting target.  The environments were previously separated by iron so now you need to provide assurance that one group, department, or application's information is not visible to other personnel or applications resident in the Exadata system. Administration of the environments requires formal separation of duties so an administrator of one application environment cannot view or negatively impact others. Also, these systems need to be in protected environments just like other critical production servers. They should be in a data center protected by physical controls, network firewalls, intrusion detection and prevention, etc Exadata also provides unique security benefits, including a reducing attack surface by minimizing packages and services to only those required. In addition to reducing the possible system areas someone may attempt to infiltrate, Exadata has the following features: 1.    Infiniband, which functions as a secure private backplane 2.    IPTables  to perform stateful packet inspection for all nodes               Cellwall implements firewall services on each cell using IPTables 3.    Hardware accelerated encryption for data at rest on storage cells Oracle is uniquely positioned to provide the security necessary for implementing Exadata because security has been a core focus since the company's beginning. In addition to the security capabilities inherent in Exadata, Oracle security products are all certified to run in an Exadata environment. Database Vault Oracle Database Vault helps organizations increase the security of existing applications and address regulatory mandates that call for separation-of-duties, least privilege and other preventive controls to ensure data integrity and data privacy. Oracle Database Vault proactively protects application data stored in the Oracle database from being accessed by privileged database users. A unique feature of Database Vault is the ability to segregate administrative tasks including when a command can be executed, or that the DBA can manage the health of the database and objects, but may not see the data Advanced Security  helps organizations comply with privacy and regulatory mandates by transparently encrypting all application data or specific sensitive columns, such as credit cards, social security numbers, or personally identifiable information (PII). By encrypting data at rest and whenever it leaves the database over the network or via backups, Oracle Advanced Security provides the most cost-effective solution for comprehensive data protection. Label Security  is a powerful and easy-to-use tool for classifying data and mediating access to data based on its classification. Designed to meet public-sector requirements for multi-level security and mandatory access control, Oracle Label Security provides a flexible framework that both government and commercial entities worldwide can use to manage access to data on a "need to know" basis in order to protect data privacy and achieve regulatory compliance  Data Masking reduces the threat of someone in the development org taking data that has been copied from production to the development environment for testing, upgrades, etc by irreversibly replacing the original sensitive data with fictitious data so that production data can be shared safely with IT developers or offshore business partners  Audit Vault and Database Firewall Oracle Audit Vault and Database Firewall serves as a critical detective and preventive control across multiple operating systems and database platforms to protect against the abuse of legitimate access to databases responsible for almost all data breaches and cyber attacks.  Consolidation, cost-savings, and performance can now be achieved without sacrificing security. The combination of built in protection and Oracle’s industry-leading data protection solutions make Exadata an ideal platform for Federal, State, and local governments and agencies.

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  • Gartner PCC: A Shovel & Some Ah-Ha's

    - by kellsey.ruppel
    When Gartner Vice President and leading analyst Whit Andrews kicked off the Gartner Portals, Content & Collaboration Summit on Monday, March 12 at the Gaylord Palms in Orlando, FL by bringing a shovel to the stage, eyebrows raised and a few thoughts went through my head. Either this guy plans to go help the construction workers outside construct that new pool at the Gaylord or he took a wrong turn and is at the wrong conference. Oh and how did he get that shovel through airport security? As Whit explained more his objective became more clear…take everything anyone has ever told you about portals and throw it out the window, as portals have evolved and times they are most certainly changing. The future Web is here, available not only on browsers but also via a broad spectrum of access points, including automobiles, consumer electronics and more and more mobile devices. Not merely prevalent, the future Web is also multimedia-driven and operates in real time, driven by mobility, social media, streaming video and other dynamic services. Applications and user experiences are in the midst of an evolution — from the early, simple mobile Web models to today’s Web 2.0 mobile apps and, ultimately, to a world of predominantly Web apps. Additionally, cloud services will forever change how portals and user experience are designed, built, delivered, sourced and managed. So what does this mean for you? Today’s organizations need software that will enable them to not just do their jobs, but to do it in a way that is familiar and easy for them.  What does this mean for IT? Use software and technology as an enabler, not as a roadblock. Overall, we had a great week in Orlando learning about how to improve the user experience, manage content explosion, launch social initiatives, transition to mobile environments and understand cloud and SaaS options.  We had some great conversations throughout the conference and at the Oracle booth. Lots of demonstrations were given of Oracle WebCenter Sites and Oracle Social Network. And as Christie mentioned earlier this week, our Vice President of Product Management and Strategy for WebCenter Loren Weinberg presented on the topic of customer engagement and talked about how organization’s relationships with their customers have fundamentally changed today and the resulting impact that has on their priorities.  Loren also talked about the importance of customer engagement, why that matters now more than ever, and what you can do to help your company or organization succeed in this new world. The question asked in every keynote and session was a simple one: What is your “ah-ha” moment? I personally had quite a few, some of which I’ve captured below. 70% of internal social initiatives eventually fail. By 2014, refusing to communicate with consumers via social media will be as harmful as ignoring emails/phone calls is today. Customer engagement = multi-channel + social & interactive + personal & relevant + optimized. If people choose to talk about your product/company/service, it's because it's remarkable. -- Seth Godin's keynote (one of the highlights of the conference!) The Web will become the primary method used for delivering content and applications to mobile devices. By 2015, 20% of smart phone users worldwide will conduct commerce using context-enriched services on a weekly basis.  86% of customers will pay more for a better customer experience. 6 P's of Quality User Experience. Product. Enabled by: People, Patterns, Process, Profit, Priorities. Did you attend the Gartner Summit? What were your ah-ha moments?

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