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• Monitoring the status of accounts with IT Service providers (ISP, Domain Registrar etc.)

  - by Sholom

  Hi All, Short version: You have software that tells you when your servers power-outlet is down. It monitors multiple servers from one management console, alerts you when something is wrong etc. Does anyone know of software that will let me take the same approach to monitor if the money-outlet (the bill!) is down (not paid) to my IT Services providers (ISP, Domain Registrar, MX Backup service etc). I need a top down, centrally managed service that is capable of sending out alerts. Just like the one that monitors my own exchange server etc. I don't mind if i have to manually enter every payment. Long version: Our very likable but absent minded bookkeeper keeps neglecting to pay our IT vendors on time. Just this past week our internet service was disconnected. Same could happen to many other mission critical accounts (domain registrar, backup MX, anti-virus license, HackerSafe (McAfee secure) service and even an 800 number to name a few). As the sysadmin, i monitor my severs to make sure they are plugged into the power-outlet. I believe i should also monitor my services to make sure they are plugged in to their money-outlet. To compound the problem, when the power goes out someone else will likely notice and notify me. But if a bill is not payed, no one will ever notice until service is lost. Lost as in losing our domain name which would cause a lot more damage then the power failing on our server. [Solution] = [Doesn't work because]: Retrain the bookkeeper = Wishful thinking. Notify my manager = Already have (via email). Protects me, does not solve problem. Fire bookkeeper = What makes you so sure the next one will never forget? Bottom line: Humans are humans and sooner or later something critical will be royally messed up. We need to partner with a machine to help us out here. Anybody have the same problem? What software/solution do you use? I would like software that emails me when a bill is passed due just like i get an email when the power outlet fails. Anyone hear of anything like that? Thanks

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• Deleting large no of files on linux eats up CPU

  - by Sanjay

  I generate more than 50GB of cache files on my RHEL server (and typical file size is 200kb so no of files is huge). When I try to delete these files it takes 8-10 hours. However, the bigger issue is that the system load goes to critical for these 8-10 hours. Is there anyway where I can keep the system load under control during the deletion. I tried using nice -n19 rm -rf * but that doesn't help in system load.

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• Nagios core Event Handler not working

  - by sivashanmugam

  Nagios Event Handler is not triggering when the service is taking more time to response or down. My configuration in below nagios.cfg enable_event_handlers=1 localhost.cfg define service { use generic-service host_name Server service_description test-server servicegroups test-service check_command check-service is_volatile 0 check_period 24x7 max_check_attempts 4 normal_check_interval 2 retry_check_interval 2 contact_groups testcontacts notification_period 24x7 notification_options w,u,c,r notifications_enabled 1 event_handler_enabled 1 event_handler recheck-service } command.cfg define command{ command_name recheck-service command_line /usr/local/nagios/libexec/alert.sh $SERVICESTATE$ $SERVICESTATETYPE$ $SERVICEATTEMPT$ } alert.sh file !/bin/sh set -x case "$1" in OK) # The service just came back up, so don't do anything... ;; WARNING) # We don't really care about warning states, since the service is probably still running... ;; UNKNOWN) # We don't know what might be causing an unknown error, so don't do anything... ;; CRITICAL) Aha! The HTTP service appears to have a problem - perhaps we should restart the server... Is this a "soft" or a "hard" state? case "$2" in We're in a "soft" state, meaning that Nagios is in the middle of retrying the check before it turns into a "hard" state and contacts get notified... SOFT) # What check attempt are we on? We don't want to restart the web server on the first check, because it may just be a fluke! case "$3" in Wait until the check has been tried 3 times before restarting the web server. If the check fails on the 4th time (after we restart the web server), the state type will turn to "hard" and contacts will be notified of the problem. Hopefully this will restart the web server successfully, so the 4th check will result in a "soft" recovery. If that happens no one gets notified because we fixed the problem! 3) echo -n "Going To Ping the Virtual Machine (3rd soft critical state)..." # Call the init script to restart the HTTPD server myresult=`/usr/local/nagios/libexec/check_http xyz.com -t 100 | grep 'time'| awk '{print $10}'` echo "Your Service Is taking the following time Delay" "$myresult Seconds" |mail -s "WARNING : Service Taken More Time To Response" [email protected] ;; esac ;; # The HTTP service somehow managed to turn into a hard error without getting fixed. # It should have been restarted by the code above, but for some reason it didn't. # Let's give it one last try, shall we? # Note: Contacts have already been notified of a problem with the service at this

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• Make logwatch reports more interesting?

  - by Alexander Shcheblikin

  Is it possible to improve the quality of reports from logwatch? Like make it not just report disk usage which doesn't even change much in daily operation, but report significant changes in usage or approaching critical capacity levels? If I cannot do that with logwatch and instead have to write custom scripts to produce such reports, logwatch appears to be pretty useless, or even dangerous, as many users reportedly grow to ignore emails from it knowing they are so boring.

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• How does a team of Systems Administrators share passwords securely?

  - by Chris Henry

  What are best practices for sharing hundreds of passwords among a few people? These passwords protect mission critical data, and cannot ever be visible beyond a small team.

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• Set process priority to High: Dangerous?

  - by eek142

  I have read that setting something to realtime is a big no-no, so I am not going to do that. But I do have an application that I need to make sure always has the highest priority on my system as it is critical for the rest of the applications I am running. Is there any danger in setting the priority to high, which is one level below realtime? Also, how would I be able to do this by changing the shortcut target? What is the command?

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• How to make a persistent acknowledgment in Icinga/Nagios?

  - by blerontin

  I am using Icinga (Nagios fork) to also monitor uptime of external hosts and services. Currently when looking at the "Critical" count I find it difficult to decide if an internal service is affected (I should take immediate action) or an external service (I just acknowledge the problem). Is there a way to keep a problem acknowledgement for future down-times of the checked host/service? Is there some way to auto-acknowledge the state change of external hosts/services?

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• What happens in case of utility power failure?

  - by Jake

  (in the office) Today, the UPS battery replace warning light lit up and there was a slight panic as the all the technical people will not be around the next few days. But after thinking a bit further, I realise that in case of power failure, no client computers will be able to turn on in the first place and operations will be disrupted regardless of whether the UPS keeps the server up. This makes me wonder if the UPS is really such a critical component? What do you think?

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• Emergency response CMS

  - by mmcglynn

  I have been asked to do some investigation regarding an emergency website response scenario, a critical situation that would bring quintuple website traffic to 30K visits a day for a few days. No one wants to use our current CMS for this, but rather WordPress or something else. The obvious, a static HTML page is out. I have a separate research track for optimizing WP, so my question is, is there a hosted, easy to use CMS that can handle huge traffic? Like Squarespace but for enterprise.

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• How to disable all Nagios notifications if a specific alert goes off.

  - by hfranco

  I created a script that monitors a Cisco Router interface. ./check_cisco Router1 Serial0/0/0 Interface Serial0/0/0 is up for Router1 I would like to stop all other notifications if a critical or warning alert is trigged for this alert. Not really sure how to do this.

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• Get Remote Processes on Windows 2003 with cpu percentage

  - by Brettski

  I have a production server with it's cpu's running excessively high. Except in critical circumstances nobody is allowed to logon to servers during non maintenance times. I am looking for an application I can use to look at the processes on the remote server which include CPU % usage. An application like top. Windows native tasklist.exe doesn't show percentage, nor does sysinternals pslist.exe. Suggestions?

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• How Do I Disable Windows 7 Accessibility Apps?

  - by 5arx

  I want to permanently disable or remove Magnifier, Narrator, On-Screen Keyboard and High Contrast or at least permanently disable their keyboard shortcuts. I'm using Win7 inside a Parallels VM with an old IBM keyboard (SpaceSaver II) and USB/PS2 adaptor. Despite all my best efforts to customise the keyboard for the VM, the accessibility shortcuts activate almost by themselves at critical times :-( Can anyone help?

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• How Do I Disable Windows 7 Accessibility Apps?

  - by 5arx

  I want to permanently disable or remove Magnifier, Narrator, On-Screen Keyboard and High Contrast or at least permanently disable their keyboard shortcuts. I'm using Win7 inside a Parallels VM with an old IBM keyboard (SpaceSaver II) and USB/PS2 adaptor. Despite all my best efforts to customise the keyboard for the VM, the accessibility shortcuts activate almost by themselves at critical times :-( Can anyone help?

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• On-call EC2 System Administrator

  - by Ball

  Is there a company that can respond to critical alerts for our EC2-based web application? Does such a service exist? If not, is there a place where we can find individuals who are willing to do 5-10 hrs of work a month responding to issues? Thanks. I know this is not a technical question, but I know it's a useful question for many companies and I'm not sure where else to ask.

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• Issues related to storing photos in Active Directory?

  - by Joe_Jones_442Hemi

  Are their any known issues with storing employee photos in AD provided you store them in the compliant sizes and formats? Is there a critical mass that you break or could corrupt AD databases? I'm trying to understand some of the server teams deep concerns with our intent to store employee photos in AD... they fear it will corrupt the database or replication issues will occur globally, etc. We're about a 3,000 employee company.

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• MySQL for SQL Server DBAs

  - by SQL3D

  I've been tasked with taking over the administration of a MySQL installation (running on Red Hat Linux) that will become fairly critical to our business in the near future. I was wondering if anyone could recommend some resources in regards to administering MySQL for DBAs already experienced with other relational database (SQL Server and some Oracle in my case). Specifically I'm looking for information around disaster recovery as well as high availability to start with, but I do want to get well rounded with the entire system. Thanks in advance, Dan

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• Looking for a solid redirection infrastructre

  - by isoman

  We have critical servers (webservers and databases) that are fully replicated, except for the reverse proxy that we use to hide the internal stuff. This proxy is acting like a router that filters and redirects traffic to the main server and switch for failover if the main one is down. We want to find an alternative to this proxy because one single entry point is not enough. Is there any company that has a solid and redundant infrastructure that offers redirection to an IP and allows quick switching to another one?

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• recommendations for public facing file server

  - by Seaweed

  I've been asked to setup a server for exchanging non-critical company data e.g. marketing PDF's etc. Can anyone recommend a Linux-based solution I can use? We're looking for something with a really simple GUI front end here... I've already setup SFTP but they found the process 'too-techy'. Any ideas would be really welcome... Thanks!

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• Google PageSpeed, optimizing Google's own elements

  - by mowgli

  I'm trying Google's PageSpeed online service Ironically, it's primarily highlighting Google's own services as something that needs improvement on my site 1) jQuery from Google: blocking. So I moved all javascript from <head> to the end of the document before </body>. That helped 2) Linking to external Google Font CSS (in <head>): blocking. But the font is critical to the design of the page and should load before much else 3) Google Analytics: Caching is not good. (Google has set it internally to 2 hours expiration). Don't know how to change this (this is also placed at the bottom of page) The Google Font is highlighted as a big priority to change. How can I fix this? Where/how should I call the the font?

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• Why aren't young programmers interested in mainframes?

  - by temptar

  A key issue with mainframes is that the cohort of supporting programmers is dwindling. While normally this wouldn't be a problem in that a falling supply of programmers would be offset by an increasing amount of salary those causing a rising supply of programmers via the law of supply and demand, I'm not sure this is really happening for mainframes. While they still form critical infrastructure for many businesses, the simple fact is there isn't an adequate number of young programmers coming up along to keep the support population populated. Why is this? What makes mainframes unattractive to young programmers?

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• Hekaton – SQL Server’s in-memory database engine

  - by Christian

  Microsoft have just gone public at the PASS Summit in Seattle about a new SQL Server engine that they’re working on which is optimized for high-memory servers – an in-memory OLTP database engine which is built-in to SQL Server rather than a separate entity.  This means that you can move just the performance critical parts of your database to Hekaton. The new engine really pushes the performance boundaries by eliminating as many instructions as possible: Main memory optimized tables which are decoupled from on-disk structures; Everything is lock and latch free; More work is pushed to compile time so your T-SQL code is compiled natively into low-level code. We’re already working with a customer on an early adoption program so expect to hear from us on what we learn about implementing it!   Christian Bolton - MCA, MCM, MVP Technical Director http://coeo.com - SQL Server Consulting & Managed Services

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• can't start vino VNC service on Ubuntu 12.04

  - by user1689961

  I just installed vino, but when I run it, I get the following error. # ./start_vnc (vino-server:2502): EggSMClient-CRITICAL **: egg_sm_client_set_mode: assertion `global_client == NULL || global_client_mode == EGG_SM_CLIENT_MODE_DISABLED' failed ** Message: The desktop sharing service is already running, exiting. MORE DETAILS: UltraVNC client running on a Windows computer can login and shows the Ubuntu desktop, and controls the Ubuntu mouse to do things, but the VNC client view at the Windows computer does NOT show any changes to the display at the Ubuntu desktop, only the original desktop view at the time of VNC client login. UPDATE I solved it by following the askubuntu post: "VNC session very slow in 12.04 compared to older versions", which said to do this: gsettings set org.gnome.Vino disable-xdamage true ..and it worked. But should I be concerned about the error messages?

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• What’s Your Tax Strategy? Automate the Tax Transfer Pricing Process!

  - by tobyehatch

  Does your business operate in multiple countries? Well, whether you like it or not, many local and international tax authorities inspect your tax strategy.  Legal, effective tax planning is perceived as a “moral” issue. CEOs are being asked to testify on their process of tax transfer pricing between multinational legal entities.  Marc Seewald, Senior Director of Product Management for EPM Applications specializing in all tax subjects and Product Manager for Oracle Hyperion Tax Provisioning, and Bart Stoehr, Senior Director of Product Strategy for Oracle Hyperion Profitability and Cost Management joined me for a discussion/podcast on this interesting subject.  So what exactly is “tax transfer pricing”? Marc defined it this way. “Tax transfer pricing is a profit allocation methodology required to be used by multinational corporations. Specifically, the ultimate goal of the transfer pricing is to ensure that the global multinational pays their fair share of income tax in each of their local markets. Specifically, it prevents companies from unfairly moving profit from ‘high tax’ countries to ‘low tax’ countries.” According to Marc, in today’s global economy, profitability can be significantly impacted by goods and services exchanged between the related divisions within a single multinational company.  To ensure that these cost allocations are done fairly, there are rules that govern the process. These rules ensure that intercompany allocations fairly represent the actual nature of the businesses activity- as if two divisions were unrelated - and provide a clear audit trail of how the costs have been allocated to prove that allocations fall within reasonable ranges.  What are the repercussions of improper tax transfer pricing? How important is it? Tax transfer pricing allocations can materially impact the amount of overall corporate income taxes paid by a company worldwide, in some cases by hundreds of millions of dollars!  Since so much tax revenue is at stake, revenue agencies like the IRS, and international regulatory bodies like the Organization for Economic Cooperation and Development (OECD) are pushing to reform and clarify reporting for tax transfer pricing. Most recently the OECD announced an “Action Plan for Base Erosion and Profit Shifting”. As Marc explained, the times are changing and companies need to be responsive to this issue. “It feels like every other week there is another company being accused of avoiding taxes,” said Marc. Most recently, Caterpillar was accused of avoiding billions of dollars in taxes. In the last couple of years, Apple, GE, Ikea, and Starbucks, have all been accused of tax avoidance. It’s imperative that companies like these have a clear and auditable tax transfer process that enables them to justify tax transfer pricing allocations and avoid steep penalties and bad publicity. Transparency and efficiency are what is needed when it comes to the tax transfer pricing process. Bart explained that tax transfer pricing is driving a deeper inspection of profit recognition specifically focused on the tax element of profit.  However, allocations needed to support tax profitability are nearly identical in process to allocations taking place in other parts of the finance organization. For example, the methods and processes necessary to arrive at tax profitability by legal entity are no different than those used to arrive at fully loaded profitability for a product line. In fact, there is a great opportunity for alignment across these two different functions.So it seems that tax transfer pricing should be reflected in profitability in general. Bart agreed and told us more about some of the critical sub-processes of an overall tax transfer pricing process within the Oracle solution for tax transfer pricing.  “First, there is a ton of data preparation, enrichment and pre-allocation data analysis that is managed in the Oracle Hyperion solution. This serves as the “data staging” to the next, critical sub-processes.  From here, we leverage the Oracle EPM platform’s ability to re-use dimensions and legal entity driver data and financial data with Oracle Hyperion Profitability and Cost Management (HPCM).  Within HPCM, we manage the driver data, define the legal entity to legal entity allocation rules (like cost plus), and have the option to test out multiple, simultaneous tax transfer pricing what-if scenarios.  Once processed, a tax expert can evaluate the effectiveness of any one scenario result versus another via a variance analysis configured with HPCM’s pre-packaged reporting capability known as Oracle Hyperion SmartView for Office.”   Further, Bart explained that the ability to visibly demonstrate how a cost or revenue has been allocated is really helpful and auditable.  “HPCM’s Traceability Maps are that visual representation of all allocation flows that have been executed and is the tax transfer analyst’s best friend in maintaining clear documentation for tax transfer pricing audits. Simply click and drill as you inspect the chain of allocation definitions and results. Once final, the post-allocated tax data can be compared to the GL to create invoices and journal entries for posting to your GL system of choice.  Of course, there is a framework for overall governance of the journal entries, allocation percentages, and reporting to include necessary approvals.” Lastly, Marc explained that the key value in using the Oracle Hyperion solution for tax transfer pricing is that it keeps everything in alignment in one single place. Specifically, Oracle Hyperion effectively becomes the single book of record for the GAAP, management, and the tax set of books. There are many benefits to having one source of the truth. These include EFFICIENCY, CONTROLS and TRANSPARENCY.So, what’s your tax strategy? Why not automate the tax transfer pricing process!To listen to the entire podcast, click here.To learn more about Oracle Hyperion Profitability and Cost Management (HPCM), click here.

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• Upcoming Conferences to Showcase Oracle's Latest Procurement Applications

  - by Paul Homchick

  The 2010 conference season is kicking off with a series of events featuring executive updates demos of Oracle's newest procurement products. Attendees will also have the chance to meet with Oracle customers and technical representatives to discuss best practices for optimizing procurement processes. New Procurement TechnologiesOracle will use the events to showcase a number of procurement applications introduced since last year's Oracle OpenWorld: Oracle Supplier Lifecycle Management--a supplier-development application released this year to simplify the qualification, assessment, and performance monitoring of vendors (see related story). Oracle Supplier Hub--another 2010 introduction, the Oracle Supplier Hub unifies and shares critical information about all the suppliers in an organization's stable (see related story). Oracle Spend Classification--an intelligence-based application that improves spend and performance visibility. Oracle Procurement On Demand--the adaptive solution that enables and accelerates procurement transformation. Oracle Procurement and Spend Analytics 7.9.6.1--the latest release of Oracle Business Intelligence extends new content and integration capabilities to additional platforms and languages. Click here to find an event near you: List of conferences by location.

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• Tom Kyte Webcast on Oracle Maximum Availability Architecture Best Practices - Thursday, April 12 @ 10:00 AM PDT

  - by jgelhaus

  Date: Thursday, April 12, 2012 Time: 10:00 AM PDT Update Your Knowledge with Oracle Expert Tom Kyte Data is one of the most critical assets of any organization with many operations depending on having complete and accurate data available 24/7. By implementing Oracle’s Maximum Availability Architecture (MAA), organizations can minimize the cost and risk associated with downtime. Oracle’s MAA best practices extend beyond Oracle Database to span a broad range of products, including Oracle Exadata and Oracle Database Appliance. Join Oracle expert Tom Kyte for this Live Webcast to learn how to: Protect your systems from planned and unplanned downtime Achieve the highest quality of service at the lowest cost Eliminate idle redundancy in the data center Register today and ask Tom your questions around availability best practices.

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