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  • .NET Security Part 4

    - by Simon Cooper
    Finally, in this series, I am going to cover some of the security issues that can trip you up when using sandboxed appdomains. DISCLAIMER: I am not a security expert, and this is by no means an exhaustive list. If you actually are writing security-critical code, then get a proper security audit of your code by a professional. The examples below are just illustrations of the sort of things that can go wrong. 1. AppDomainSetup.ApplicationBase The most obvious one is the issue covered in the MSDN documentation on creating a sandbox, in step 3 – the sandboxed appdomain has the same ApplicationBase as the controlling appdomain. So let’s explore what happens when they are the same, and an exception is thrown. In the sandboxed assembly, Sandboxed.dll (IPlugin is an interface in a partially-trusted assembly, with a single MethodToDoThings on it): public class UntrustedPlugin : MarshalByRefObject, IPlugin { // implements IPlugin.MethodToDoThings() public void MethodToDoThings() { throw new EvilException(); } } [Serializable] internal class EvilException : Exception { public override string ToString() { // show we have read access to C:\Windows // read the first 5 directories Console.WriteLine("Pwned! Mwuahahah!"); foreach (var d in Directory.EnumerateDirectories(@"C:\Windows").Take(5)) { Console.WriteLine(d.FullName); } return base.ToString(); } } And in the controlling assembly: // what can possibly go wrong? AppDomainSetup appDomainSetup = new AppDomainSetup { ApplicationBase = AppDomain.CurrentDomain.SetupInformation.ApplicationBase } // only grant permissions to execute // and to read the application base, nothing else PermissionSet restrictedPerms = new PermissionSet(PermissionState.None); restrictedPerms.AddPermission( new SecurityPermission(SecurityPermissionFlag.Execution)); restrictedPerms.AddPermission( new FileIOPermission(FileIOPermissionAccess.Read, appDomainSetup.ApplicationBase); restrictedPerms.AddPermission( new FileIOPermission(FileIOPermissionAccess.pathDiscovery, appDomainSetup.ApplicationBase); // create the sandbox AppDomain sandbox = AppDomain.CreateDomain("Sandbox", null, appDomainSetup, restrictedPerms); // execute UntrustedPlugin in the sandbox // don't crash the application if the sandbox throws an exception IPlugin o = (IPlugin)sandbox.CreateInstanceFromAndUnwrap("Sandboxed.dll", "UntrustedPlugin"); try { o.MethodToDoThings() } catch (Exception e) { Console.WriteLine(e.ToString()); } And the result? Oops. We’ve allowed a class that should be sandboxed to execute code with fully-trusted permissions! How did this happen? Well, the key is the exact meaning of the ApplicationBase property: The application base directory is where the assembly manager begins probing for assemblies. When EvilException is thrown, it propagates from the sandboxed appdomain into the controlling assembly’s appdomain (as it’s marked as Serializable). When the exception is deserialized, the CLR finds and loads the sandboxed dll into the fully-trusted appdomain. Since the controlling appdomain’s ApplicationBase directory contains the sandboxed assembly, the CLR finds and loads the assembly into a full-trust appdomain, and the evil code is executed. So the problem isn’t exactly that the sandboxed appdomain’s ApplicationBase is the same as the controlling appdomain’s, it’s that the sandboxed dll was in such a place that the controlling appdomain could find it as part of the standard assembly resolution mechanism. The sandbox then forced the assembly to load in the controlling appdomain by throwing a serializable exception that propagated outside the sandbox. The easiest fix for this is to keep the sandbox ApplicationBase well away from the ApplicationBase of the controlling appdomain, and don’t allow the sandbox permissions to access the controlling appdomain’s ApplicationBase directory. If you do this, then the sandboxed assembly can’t be accidentally loaded into the fully-trusted appdomain, and the code can’t be executed. If the plugin does try to induce the controlling appdomain to load an assembly it shouldn’t, a SerializationException will be thrown when it tries to load the assembly to deserialize the exception, and no damage will be done. 2. Loading the sandboxed dll into the application appdomain As an extension of the previous point, you shouldn’t directly reference types or methods in the sandboxed dll from your application code. That loads the assembly into the fully-trusted appdomain, and from there code in the assembly could be executed. Instead, pull out methods you want the sandboxed dll to have into an interface or class in a partially-trusted assembly you control, and execute methods via that instead (similar to the example above with the IPlugin interface). If you need to have a look at the assembly before executing it in the sandbox, either examine the assembly using reflection from within the sandbox, or load the assembly into the Reflection-only context in the application’s appdomain. The code in assemblies in the reflection-only context can’t be executed, it can only be reflected upon, thus protecting your appdomain from malicious code. 3. Incorrectly asserting permissions You should only assert permissions when you are absolutely sure they’re safe. For example, this method allows a caller read-access to any file they call this method with, including your documents, any network shares, the C:\Windows directory, etc: [SecuritySafeCritical] public static string GetFileText(string filePath) { new FileIOPermission(FileIOPermissionAccess.Read, filePath).Assert(); return File.ReadAllText(filePath); } Be careful when asserting permissions, and ensure you’re not providing a loophole sandboxed dlls can use to gain access to things they shouldn’t be able to. Conclusion Hopefully, that’s given you an idea of some of the ways it’s possible to get past the .NET security system. As I said before, this post is not exhaustive, and you certainly shouldn’t base any security-critical applications on the contents of this blog post. What this series should help with is understanding the possibilities of the security system, and what all the security attributes and classes mean and what they are used for, if you were to use the security system in the future.

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  • In Social Relationship Management, the Spirit is Willing, but Execution is Weak

    - by Mike Stiles
    In our final talk in this series with Aberdeen’s Trip Kucera, we wanted to find out if enterprise organizations are actually doing anything about what they’re learning around the importance of communicating via social and using social listening for a deeper understanding of customers and prospects. We found out that if your brand is lagging behind, you’re not alone. Spotlight: How was Aberdeen able to find out if companies are putting their money where their mouth is when it comes to implementing social across the enterprise? Trip: One way to think about the relative challenges a business has in a given area is to look at the gap between “say” and “do.” The first of those words reveals the brand’s priorities, while the second reveals their ability to execute on those priorities. In Aberdeen’s research, we capture this by asking firms to rank the value of a set of activities from one on the low end to five on the high end. We then ask them to rank their ability to execute those same activities, again on a one to five, not effective to highly effective scale. Spotlight: And once you get their self-assessments, what is it you’re looking for? Trip: There are two things we’re looking for in this analysis. The first is we want to be able to identify the widest gaps between perception of value and execution. This suggests impediments to adoption or simply a high level of challenge, be it technical or otherwise. It may also suggest areas where we can expect future investment and innovation. Spotlight: So the biggest potential pain points surface, places where they know something is critical but also know they aren’t doing much about it. What’s the second thing you look for? Trip: The second thing we want to do is look at specific areas in which high-performing companies, the Leaders, are out-executing the Followers. This points to the business impact of these activities since Leaders are defined by a set of business performance metrics. Put another way, we’re correlating adoption of specific business competencies with performance, looking for what high-performers do differently. Spotlight: Ah ha, that tells us what steps the winners are taking that are making them winners. So what did you find out? Trip: Generally speaking, we see something of a glass curtain when it comes to the social relationship management execution gap. There isn’t a single social media activity in which more than 50% of respondents indicated effectiveness, which would be a 4 or 5 on that 1-5 scale. This despite the fact that 70% of firms indicate that generating positive social media mentions is valuable or very valuable, a 4 or 5 on our 1-5 scale. Spotlight: Well at least they get points for being honest. The verdict they’re giving themselves is that they just aren’t cutting it in these highly critical social development areas. Trip: And the widest gap is around directly engaging with customers and/or prospects on social networks, which 69% of firms rated as valuable but only 34% of companies say they are executing well. Perhaps even more interesting is that these two are interdependent since you’re most likely to generate goodwill on social through happy, engaged customers. This data also suggests that social is largely being used as a broadcast channel rather than for one-to-one engagement. As we’ve discussed previously, social is an inherently personal media. Spotlight: And if they’re still using it as a broadcast channel, that shows they still fail to understand the root of social and see it as just another outlet for their ads and push-messaging. That’s depressing. Trip: A second way to evaluate this data is by using Aberdeen’s performance benchmarking. The story is both a bit different, but consistent in its own way. The first thing we notice is that Leaders are more effective in their execution of several key social relationship management capabilities, namely generating positive mentions and engaging with “influencers” and customers. Based on the fact that Aberdeen uses a broad set of performance metrics to rank the respondents as either “Leaders” (top 35% in weighted performance) or “Followers” (bottom 65% in weighted performance), from website conversion to annual revenue growth, we can then correlated high social effectiveness with company performance. We can also connect the specific social capabilities used by Leaders with effectiveness. We spoke about a few of those key capabilities last time and also discuss them in a new report: Social Powers Activate: Engineering Social Engagement to Win the Hidden Sales Cycle. Spotlight: What all that tells me is there are rewards for making the effort and getting it right. That’s how you become a Leader. Trip: But there’s another part of the story, which is that overall effectiveness, even among Leaders, is muted. There’s just one activity in which more than a majority of Leaders cite high effectiveness, effectiveness being the generation of positive buzz. While 80% of Leaders indicate “directly engaging with customers” through social media channels is valuable, the highest rated activity among Leaders, only 42% say they’re effective. This gap even among Leaders shows the challenges still involved in effective social relationship management. @mikestilesPhoto: stock.xchng

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  • Extended Support pro E-Business Suite 11.5.10

    - by Jiri Hromadka
    Období Premier Support pro produkty E-Business Suite verze 11.5.10 skoncilo v listopadu 2010. Na základe cetných žádostí zákazníku a analýzy trhu se Oracle rozhodl poskytovat zákazníkum Extended Support v prvním roce bez dodatecných poplatku. To pravdepodobne všichni zákazníci EBS vedí. Toto období koncí 30.11.2011. Zákaznící, kterí budou chtít Extended Support i nadále využívat si jej budou muset od 1.12.2011 tedy zakoupit. V opacném prípade automaticky precházejí na uroven podpory Sustaining Support. Pro plné využití úrovne služby Extended Support je treba splnovat stanovenou minimální úroven opatchování - tzv. "minimum baseline patch requirements" Prímo v E-Business Suite je nástroj, který tuto úroven automaticky zkontroluje. Více informací o této problematice nalezenete v dokumentu Critical E-Business Suite11i (11.5.10) Extended Support Information on Minimum Baseline Patch Requirements (Doc ID 1116887.1) Vice informací o podrobnostech poskytování technické podpory naleznete v sekci Lifetime Support na stránkách oracle.com for further information regarding Oracle's Lifetime Support Policy

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  • How can I test different TV display types for my XBLIG game?

    - by Steve Dunn
    The XBLIG submission check-list says to ensure that all important stuff critical to game-play be visible in the 'TitleSafeArea'. I've received a bug report during play-test of my game (Crazy Balloon Lite) that says parts of my scrolling 2D map are only half visible (i.e. chopped at the left of the screen). I've tested my game myself on a 47" TV and also a 19" VGA monitor, both of which look fine. The bug report says the issue occurs on a standard 20" TV. My question is: without buying different sizes of TVs, is there a way to test what my game will look like on different sized displays?

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  • Multiple vulnerabilities in Thunderbird

    - by RitwikGhoshal
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-1948 Denial of service (DoS) vulnerability 9.3 Thunderbird Solaris 10 SPARC: 145200-12 X86: 145201-12 CVE-2012-1950 Address spoofing vulnerability 6.4 CVE-2012-1951 Resource Management Errors vulnerability 10.0 CVE-2012-1952 Resource Management Errors vulnerability 9.3 CVE-2012-1953 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 9.3 CVE-2012-1954 Resource Management Errors vulnerability 10.0 CVE-2012-1955 Address spoofing vulnerability 6.8 CVE-2012-1957 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2012-1958 Resource Management Errors vulnerability 9.3 CVE-2012-1959 Permissions, Privileges, and Access Controls vulnerability 5.0 CVE-2012-1961 Improper Input Validation vulnerability 4.3 CVE-2012-1962 Resource Management Errors vulnerability 10.0 CVE-2012-1963 Permissions, Privileges, and Access Controls vulnerability 4.3 CVE-2012-1964 Clickjacking vulnerability 4.0 CVE-2012-1965 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2012-1966 Permissions, Privileges, and Access Controls vulnerability 4.3 CVE-2012-1967 Arbitrary code execution vulnerability 10.0 CVE-2012-1970 Denial of service (DoS) vulnerability 10.0 CVE-2012-1973 Resource Management Errors vulnerability 10.0 CVE-2012-3966 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 10.0 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Origins of code indentation

    - by Daniel Mahler
    I am interested in finding out who introduced code indentation, as well as when and where it was introduced. It seems so critical to code comprehension, but it was not universal. Most Fortran and Basic code was (is?) unindented, and the same goes for Cobol. I am pretty sure I have even seen old Lisp code written as continuous, line-wrapped text. You had to count brackets in your head just to parse it, never mind understanding it. So where did such a huge improvement come from? I have never seen any mention of its origin. Apart from original examples of its use, I am also looking for original discussions of indentation.

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  • Eliminating Downtime During Database Upgrades: A Customer Case Study

    - by irem.radzik(at)oracle.com
    Planned outages, such as database, OS, hardware upgrades and migrations, are a fact of life. Even though they are "planned" and many of them are performed during "off business hours", they can still interrupt operations-- especially for global operations and online businesses. For this reason many IT organizations postpone these critical infrastructure improvement projects, which in turn result in delays in advancing business operations. This week, on Thursday January 13th, we will host a free webcast on this topic, and will feature Oracle GoldenGate's customer Atmos Energy. Atmos Energy implemented Oracle GoldenGate for eliminating downtime during their database upgrade from Oracle Database 8.1.7 to Oracle Database 11.1.0.7. Jos Francis, Lead DBA for Atmos, and Ronald Nedd, Sr. DBA for Atmos, will be presenting their database upgrade project and their solution architecture. Join us at this live webcast and hear from our customer and product management how to eliminate planned outages with Oracle GoldenGate's real-time, heterogeneous data replication capabilities.

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  • OTN Virtual Developer Day: WebLogic and Coherence

    - by Tori Wieldt
    Who: Java Developers What: This OTN Virtual Developer Day will guide you through tooling and best practices around developing applications with WebLogic and Coherence. You'll also explore ways to improve your your build, deploy, and ongoing management processes in your application's life cycle. When: Tuesday, November 5, 9am to 1pm PDT / 12pm to 4pm EDT / 1pm to 5pm BRT Where: Your Desk Why: Many Java developers utilize open source and/or free tooling to develop their projects, but ultimately deploy production applications to commercial, mission-critical application servers. There are sessions utilizing common developer tools such as Eclipse, Maven, Chef, and Puppet to create, deploy and manage applications with WebLogic Server and Coherence as target platforms. Don't miss the session Exploring ADF 12C and Java EE Development in Eclipse. Register now, it's free!  

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  • ACER ASPIRE ONE, WIFI Atheros Communications Inc. AR9462 problem with 12.10

    - by antoine
    I have an ACER ASPIRE ONE AO756-Series, equipped with A wifi controller Atheros Communications Inc. AR9462 Everything worked fine on 12.04, but when I upgraded to 12.10 I experimented some issues : * wifi does work ! * still, the wifi icon/menu does not react normally : 1) it is always grey, hence not indicating if connected or not, 2) It does not react to me clicking on it (disconnect, change the network, desactive wifi, etc) So it's not a critical issue because I can change the active wifi connection through control pannel, but it is very annoying. Do you know of an solution around this issue ? thanks a lot antoine

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  • Don&rsquo;t Miss &ldquo;Transform Field Service Delivery with Oracle Real-Time Scheduler&rdquo;

    - by ruth.donohue
    Field resources are an expensive element in the service equation. Maximizing the scheduling and routing of these resources is critical in reducing costs, increasing profitability, and improving the customer experience. Oracle Real-Time Scheduler creates cost-optimized plans and schedules for service technicians that increase operational efficiencies and improve margins. It enhances Oracle’s Siebel Field Service with real-time scheduling and dispatch capabilities that ensure service requests are allocated efficiently and service levels are honored. Join our live Webcast to learn how your organization can leverage Oracle Real-Time Scheduler to: Increase operational efficiency with real-time scheduling that enables field service technicians to handle more calls per day and reduce travel mileage Resolve issues faster with dynamic work flows that ensure you have the right technician with the right skill set for the right job Improve the customer experience with real-time planning that optimizes field technician routing, reduces customer wait times, and minimizes missed SLAs Date: Thursday, March 10, 2011 Time: 8:30 am PT / 11:30 am ET / 4:30 pm UK / 5:30 pm CET Click here to register now.   Technorati Tags: Siebel Field Service,Oracle Real-Time Scheduler

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  • For what types of applications is Python a bad choice?

    - by Casey Patton
    I just started learning Python, and I'd like to get some more context on the language. I realize that Python is a slow language relative to C or C++, etc. Thus, Python is probably not the best choice for applications that need to run quickly. Outside of this, it seems like Python is a great general purpose language that is easy to read and write. The available libraries give it a huge amount of functionality. Outside of performance critical applications, where is it a bad choice to use Python (and why)?

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  • America The Vulnerable

    - by Naresh Persaud
    At the Executive Edge this week, Joel Brenner shared his perspective on the state of cyber-security. Today our most critical military and corporate secrets are under attack. In his presentation, Joel shared his perspective on how organizations can can better prepare for the changing security climate. The amount of state sponsored espionage has highlighted weaknesses in our national security infrastructure. The Internet was primarily intended to provide a means of collaboration for non-commercial entities. Today it is the backbone of our digital commerce and digital experience and it was not designed to secure the activities and data we share today.  Check out "America The Vulnerable" and learn more. 

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  • Maximize Performance and Availability with Oracle Data Integration

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Alert: Oracle is hosting the 12c Launch Webcast for Oracle Data Integration and Oracle Golden Gate on Tuesday, November 12 (tomorrow) to discuss the new capabilities in detail and share customer perspectives. Hear directly from customer experts and executives from SolarWorld Industries America, British Telecom and Rittman Mead and get your questions answered live by product experts. Register for this complimentary webcast today and join in the discussion tomorrow. Author: Irem Radzik, Senior Principal Product Director, Oracle Organizations that want to use IT as a strategic point of differentiation prefer Oracle’s complete application offering to drive better business performance and optimize their IT investments. These enterprise applications are in the center of business operations and they contain critical data that needs to be accessed continuously, as well as analyzed and acted upon in a timely manner. These systems also need to operate with high-performance and availability, which means analytical functions should not degrade applications performance, and even system maintenance and upgrades should not interrupt availability. Oracle’s data integration products, Oracle Data Integrator, Oracle GoldenGate, and Oracle Enterprise Data Quality, provide the core foundation for bringing data from various business-critical systems to gain a broader, unified view. As a more advance offering to 3rd party products, Oracle’s data integration products facilitate real-time reporting for Oracle Applications without impacting application performance, and provide ability to upgrade and maintain the system without taking downtime. Oracle GoldenGate is certified for Oracle Applications, including E-Business Suite, Siebel CRM, PeopleSoft, and JD Edwards, for moving transactional data in real-time to a dedicated operational reporting environment. This solution allows the app users to offload the resource-heavy queries to the reporting instance(s), reducing CPU utilization, improving OLTP performance, and extending the lifetime of existing IT assets. In addition, having a dedicated reporting instance with up-to-the-second transactional data allows optimizing the reporting environment and even decreasing costs as GoldenGate can move only the required data from expensive mainframe environments to cost-efficient open system platforms.  With real-time data replication capabilities GoldenGate is also certified to enable application upgrades and database/hardware/OS migration without impacting business operations. GoldenGate is certified for Siebel CRM, Communications Billing and Revenue Management and JD Edwards for supporting zero downtime upgrades to the latest app version. GoldenGate synchronizes a parallel, upgraded system with the old version in real time, thus enables continuous operations during the process. Oracle GoldenGate is also certified for minimal downtime database migrations for Oracle E-Business Suite and other key applications. GoldenGate’s solution also minimizes the risk by offering a failback option after the switchover to the new environment. Furthermore, Oracle GoldenGate’s bidirectional active-active data replication is certified for Oracle ATG Web Commerce to enable geographically load balancing and high availability for ATG customers. For enabling better business insight, Oracle Data Integration products power Oracle BI Applications with high performance bulk and real-time data integration. Oracle Data Integrator (ODI) is embedded in Oracle BI Applications version 11.1.1.7.1 and helps to integrate data end-to-end across the full BI Applications architecture, supporting capabilities such as data-lineage, which helps business users identify report-to-source capabilities. ODI is integrated with Oracle GoldenGate and provides Oracle BI Applications customers the option to use real-time transactional data in analytics, and do so non-intrusively. By using Oracle GoldenGate with the latest release of Oracle BI Applications, organizations not only leverage fresh data in analytics, but also eliminate the need for an ETL batch window and minimize the impact on OLTP systems. You can learn more about Oracle Data Integration products latest 12c version in our upcoming launch webcast and access the app-specific free resources in the new Data Integration for Oracle Applications Resource Center.

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  • Drive Online Engagement with Intuitive Portals and Websites

    - by kellsey.ruppel
    As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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  • How to handle compensation issue

    - by Ali
    I consider myself an expert Software Developer. Recently, I noticed my current company posted a new job through a recruting firm requiring half experience than I have and even lesser set of skills. However, they are offering the same salary as my current salary. When I joined my current company a year ago, they declined to pay my asking salary. My evaluations are good and there are critical projects in the pipeline where my involvement is crucial for their success. I'm little confused on how to handle this situation. I don't want to come across threatning or any thing like that.

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  • Moving from one DNS provider to another

    - by Senthil Kumaran
    I had registered with a particular DNS provider X and I have been unhappy with their services and now when the time for renewal came, I did not renew and I let it expire. I am hoping that once it is expired from this provider, I would be able to sign up for the same domain name from an alternative provider which I have tested and I am satisfied. What kind of precautions should I take? The domain name is not a critical one, it is of a NGO and we prefer to own it again without any change in the name. The information given by the expiry notice says Domains can be renewed between 90 days before and 14 days after the expiry date. If domains are not renewed they will be removed from the account and set for deletion. Should I wait for time till gets deleted at their end so that I can sign up for the same from another provider?

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  • Delivery terminology and order of magnitude

    - by Peter Turner
    What is the standard way of describing how software products are released and the proportionate order of magnitude to which the changes relative to the software product are conveyed? Is Release Update Patch Bug Fix redundant? or Is Update Patch too terse? As an end user I'd think that all bug fixes are patches (insofar as they are not 100% new code) and all patches should be updates (insofar as they don't degrade the product) and all updates should be releases (insofar as they are actually released), but this really doesn't help anyone understand why they need to get them. Then, if the person who makes the software change appends "critical" or "zero-day" in the notes, I would be unwise to leave the changes unapplied.

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  • Seizing the Moment with Mobility

    - by Divya Malik
    Empowering people to work where they want to work is becoming more critical now with the consumerisation of technology. Employees are bringing their own devices to the workplace and expecting to be productive wherever they are. Sales people welcome the ability to run their critical business applications where they can be most effective which is typically on the road and when they are still with the customer. Oracle has invested many years of research in understanding customer's Mobile requirements. “The keys to building the best user experience were building in a lot of flexibility in ways to support sales, and being useful,” said Arin Bhowmick, Director, CRM, for the Applications UX team. “We did that by talking to and analyzing the needs of a lot of people in different roles.” The team studied real-life sales teams. “We wanted to study salespeople in context with their work,” Bhowmick said. “We studied all user types in the CRM world because we wanted to build a user interface and user experience that would cater to sales representatives, marketing managers, sales managers, and more. Not only did we do studies in our labs, but also we did studies in the field and in mobile environments because salespeople are always on the go.” Here is a recent post from Hernan Capdevila, Vice President, Oracle Fusion Apps which was featured on the Oracle Applications Blog.  Mobile devices are forcing a paradigm shift in the workplace – they’re changing the way businesses can do business and the type of cultures they can nurture. As our customers talk about their mobile needs, we hear them saying they want instant-on access to enterprise data so workers can be more effective at their jobs anywhere, anytime. They also are interested in being more cost effective from an IT point of view. The mobile revolution – with the idea of BYOD (bring your own device) – has added an interesting dynamic because previously IT was driving the employee device strategy and ecosystem. That's been turned on its head with the consumerization of IT. Now employees are figuring out how to use their personal devices for work purposes and IT has to figure out how to adapt. Blurring the Lines between Work and Personal Life My vision of where businesses will be five years from now is that our work lives and personal lives will be more interwoven together. In turn, enterprises will have to determine how to make employees’ work lives fit more into the fabric of their personal lives. And personal devices like smartphones are going to drive significant business value because they let us accomplish things very incrementally. I can be sitting on a train or in a taxi and be productive. At the end of any meeting, I can capture ideas and tasks or follow up with people in real time. Mobile devices enable this notion of seizing the moment – capitalizing on opportunities that might otherwise have slipped away because we're not connected. For the industry shapers out there, this is game changing. The lean and agile workforce is definitely the future. This notion of the board sitting down with the executive team to lay out strategic objectives for a three- to five-year plan, bringing in HR to determine how they're going to staff the strategic activities, kicking off the execution, and then revisiting the plan in three to five years to create another three- to five-year plan is yesterday's model. Businesses that continue to approach innovating in that way are in the dinosaur age. Today it's about incremental planning and incremental execution, which requires a lot of cohesion and synthesis within the workforce. There needs to be this interweaving notion within the workforce about how ideas cascade down, how people engage, how they stay connected, and how insights are shared. How to Survive and Thrive in Today’s Marketplace The notion of Facebook isn’t new. We lived it pre-Internet days with America Online and Prodigy – Facebook is just the renaissance of these services in a more viral and pervasive way. And given the trajectory of the consumerization of IT with people bringing their personal tooling to work, the enterprise has no option but to adapt. The sooner that businesses realize this from a top-down point of view the sooner that they will be able to really drive significant innovation and adapt to the marketplace. There are a small number of companies right now (I think it's closer to 20% rather than 80%, but the number is expanding) that are able to really innovate in this incremental marketplace. So from a competitive point of view, there's no choice but to be social and stay connected. By far the majority of users on Facebook and LinkedIn are mobile users – people on iPhones, smartphones, Android phones, and tablets. It's not the couch people, right? It's the on-the-go people – those people at the coffee shops. Usually when you're sitting at your desk on a big desktop computer, typically you have better things to do than to be on Facebook. This is a topic I'm extremely passionate about because I think mobile devices are game changing. Mobility delivers significant value to businesses – it also brings dramatic simplification from a functional point of view and transforms our work life experience. Hernan Capdevila Vice President, Oracle Applications Development

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  • Compilable modern alternatives to C/C++

    - by Jeremy French
    I am considering writing a new software product. Performance will be critical, so I am wary of using an interpreted or language or one that uses a emulation layer (read java). Which leads me to thinking of using C (or C++) however these are both rather long in the tooth. I haven't used either for a long time. I figure in the last 20 years someone should have created something which is reasonably popular and is nice to code in and is complied. What more modern alternatives are there to C for writing high performance code compiled code? edit in response to comments If C++ is a different beast than it was 15 years ago, I would consider it, I guess I had an assumption that it had some inherent problems. Parallelisation would be important, but probably not across multiple machines.

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  • It's Time to Chart Your Course with Oracle HCM Applications - Featuring Row Henson

    - by jay.richey
    Total human capital costs average nearly 70% of operating expenses. There's never been more pressure on HR professionals to deliver mission-critical programs to retain rising stars, develop core performers, and cut costs from workforce operations. Join Row Henson, Oracle HCM Fellow, and Scott Ewart, Senior Director of Product Marketing, to find out: What real-world strategies HR practitioners and experts are prioritizing today to optimize their investment in people Why nearly two-thirds of PeopleSoft and E-Business Suite HCM customers have chosen to upgrade to the latest releases and where Oracle's strategic product roadmaps are headed How Fusion HCM will introduce a new standard for work and innovation - not only for the HR professional, but for every single employee and manager in your business Date: January 20th, 2011 at 9:00 PST / 12:00 EST Register now!

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  • How to make a great functional specification

    - by sfrj
    I am going to start a little side project very soon, but this time i want to do not just the little UML domain model and case diagrams i often do before programming, i thought about making a full functional specification. Is there anybody that has experience writing functional specifications that could recommend me what i need to add to it? How would be the best way to start preparing it? Here i will write down the topics that i think are more relevant: Purpose Functional Overview Context Diagram Critical Project Success Factors Scope (In & Out) Assumptions Actors (Data Sources, System Actors) Use Case Diagram Process Flow Diagram Activity Diagram Security Requirements Performance Requirements Special Requirements Business Rules Domain Model (Data model) Flow Scenarios (Success, alternate…) Time Schedule (Task Management) Goals System Requirements Expected Expenses What do you think about those topics? Shall i add something else? or maybe remove something?

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  • Browser based UI Customization with Oracle Identity Management 11gR2

    - by B Shashikumar
    Business users need user interfaces that are not only friendly but also easily customizable. However the downside of any customization project is the cost and complexity involved in developing, testing, deploying, and managing custom code. And equally critical is the challenge of ensuring customizations stay intact through product upgrades.To overcome these challenges, Oracle Identity Management 11gR2 now includes a Durable UI Configuration Framework which lets customers make complex UI customizations all from with the confines of a web browser. I recently sat down with Clayton Donley, Senior Director of Development for Oracle Identity and Access Management products. In this podcast, we examine how this new capability in Oracle Identity Management around browser based UI customization can reduce costs and complexity of customization while simplifying self service integration with corporate portal strategies. Click here to listen.

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  • Absolute Top Programming Tips [closed]

    - by Eric
    I'm very intersted in the stuff that REALLY makes a critical difference to career in programming, other than intrinsic stuff like how smart your are, where you were born, etc... Some ideas: 1) Best approach to managing small, medium, and large teams. 2) Most important books to read. 3) Most important skills to know. 4) Correct balance of learning theory vs. just writing code. 5) A good approach to estimating time and cost of a project. 6) Etc... Please limit your answers. If you see somebody has already written your idea, please just vote for their response. I'd like to see what the community thinks are the true indicators of a successful career in our field.

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  • One True Event Loop

    - by CyberShadow
    Simple programs that collect data from only one system need only one event loop. For example, Windows applications have the message loop, POSIX network programs usually have a select/epoll/etc. loop at their core, pure SDL games use SDL's event loop. But what if you need to collect events from several subsystems? Such as an SDL game which doesn't use SDL_net for networking. I can think of several solutions: Polling (ugh) Put each event loop in its own thread, and: Send messages to the main thread, which collects and processes the events, or Place the event-processing code of each thread in a critical section, so that the threads can wait for events asynchronously but process them synchronously Choose one subsystem for the main event loop, and pass events from other subsystems via that subsystem as custom messages (for example, the Windows message loop and custom messages, or a socket select() loop and passing events via a loopback connection). Option 2.1 is more interesting on platforms where message-passing is a well-developed threading primitive (e.g. in the D programming language), but 2.2 looks like the best option to me.

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  • GLOBALFOUNDRIES Accelerates Innovation while Protecting IP with AutoVue for Agile

    - by Celine Beck
    GLOBALFOUNDRIES is a full-service semiconductor foundry with a global footprint. Launched in March 2009, the company quickly grew to be the second-largest foundry in the world, providing a unique combination of advanced technology and manufacturing to more than 160 customers. With operations in Singapore, Germany, and the United States, GLOBALFOUNDRIES is the only foundry that offers the flexibility of having secure manufacturing centers that span three continents.We sat down with Kishan Shah, Manager of PLM Practice at GLOBALFOUNDRIES so that he can explain how Oracle AutoVue integrated with Oracle Agile PLM supports the company’s mission of “turning sand into gold” ; enabling collaborative design-for-manufacturing and fostering innovation, all while protecting critical intellectual property.You can watch the video interview by clicking here. A customer success story is also available on Oracle’s website. 

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