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• Can a virus corrupt a hard disk?

  - by sundar

  Shorter version: Hard disk corrupt, vendor claims warranty does not apply since it was "due to a virus" and "problems due to software are not covered under the warranty". Longer version: My Dell laptop recently refused to boot, and all attempts to 'repair' the Vista installation using the provided installation CD failed. I called up Dell support, and a representative took the laptop and after a day said the hard disk is corrupt. When I tried to ask for a replacement under the warranty, an official replied that the corruption was due to a virus, and "problems due to software are not covered under the warranty". Now, I get a doubt that he's trying to avoid having to provide it under the warranty. Is it possible for a hard disk to get corrupt due to a virus? If yes, is there any way we can detect it was due to a virus (as he claims to have detected)?

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• Resize NTFS System Partition on Perc 6/i RAID

  - by Cipher42

  I've inherited a Dell server that is running out of space on C:. I'd like to quickly and painlessly resize the C drive with partitioning software. However, the RAID card is causing me some troubles. I've resized plenty of desktops in my time, but never a server with hardware RAID. Can anyone recommend software that is GUARANTEED to work with the Dell PERC 6/i? Hopefully someone has resized the system partition with this RAID card before! :) Of course, proper backups are available but I'd be more comfortable with a tried and true solution to save the headache of the restore.... Thanks in advance!

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• Display won't come back from power saver mode

  - by tynor

  I wan't sure where exactly to post this question, but this one seemed the most relevant. I have a Dell LCD monitor running off a Dell Inspiron 531 tower with an Nvidia GeForce 8600 GT video card. Just recently, when I turn my computer on, the display immediately enters its "Power Saver" mode, and never wakes up. This problem doesn't occur with other computers, or even with this same computer when I use the integrated graphics. I have no other displays to test the card on. I have also tried replacing the power supply (my original one, which ran that video card for 4 years, was 300w, and I replaced it with 500w). Is there anything else I can try to troubleshoot this issue?

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• How to know the maximum capacity of memory/RAM of a server? [closed]

  - by Nam G. VU

  I have a Dell PowerEdge T410 and have installed 16Gb RAM for it. I don't know if I can extend it to 32Gb, 64Gb, ... RAM on this server. As the description, it seems I have no such choice. So my question is, how to know exactly the maximum capacity of memory/RAM of a server? I need this information so as to verify the number by myself. ps. My server is not exactly the same as the description on Dell website - I indeed modify the configuration to meet my budget. Currently my server is my purchased server configuration

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• replacement drive cage for power edge R710

  - by bumble_bee_tuna

  Hi I'm performance tuning a DB server its a Dell R710 there is a very significant I/O bottleneck. Unfortunately the server was purchased with the 6 x 3.5 inch sata configuration which doesn't give me the leeway I need to address the issue. Before going to DAS does anyone know if it is possible to purchase a replacement front drive enclosure ? I know the server is configurable with something like 12 or 16 2.5 inch drives and it appears to be modular ? I tired contacting dell but the offshore parts department reps are not very bright lol. Thanks.

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• Why doesn't Windows 7 allow me to format?

  - by hydroparadise

  Dell support can be fun to deal with right? Ultimately, I have been going back and forth with Dell on an issue and came to reinstalling Windows 7 32-Bit Pro. The problem is that Windows Setup will not let me format. I've read other posts that say Windows 7 must installed on first partition here. But now that confuses me because the computer came shipped with the installation on the third partion as shown in the picture below? Is there a real problem? Or is this a Microsoftism? Should I obliterate the "OEM" partition to make this work? Please note that the format, delete, new, and extend options are grayed out.

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• Want 2 external monitors with a 13' MacBook - is this possible?

  - by kevinburke

  I've got a 13' white MacBook from 2008 and I'd like to run one or two external monitors, my budget is $500. I've tried to do research and this is what I was going to get - will these work OK? Two Diamond BVU195 HD USB Display Adapters (DVI and VGA with included DVI to VGA adapter) to plug into the USB port Two Dell ST2310 monitors One external USB hub so I don't use up both of my USB ports Will this work? I've read some people say it does and some people say it doesn't, but I don't know enough to say either way. Also do you have recommendations for a better monitor than the dell sd2310? what's the best setup I can buy for $500? Thanks very much for your help, Kevin

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• Laptop overheating within minutes of start up

  - by Spik330

  I have a Dell Windows 7 Home Prem with an I7-720QM. More information on the computer can be found here http://www.dell.com/support/home/us/en/04/product-support/servicetag/51CVCN1/configuration The Problem I am having is the computer will over heat unnaturally fast. From the time it takes from boot to when i can run my diagnostic tools which takes about two minutes the cpu temp is 86c after a few more minutes the cpu temp will reach 100 and the computer will black screen shut down. In total the the laptop can only be run for 3-5 minutes before completely shutting off. During this time there is nothing extensive running. After the laptop shuts down you have to wait for it to cool down or it will shut off even faster sometimes 7-15 seconds well still in the boot screen. Does anyone know what could be the problem maybe a sensor or is the computer fried?

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• Laptop's wifi router is not emitting signals therefore my PC and Nokia cell are not connecting to internet

  - by umer sanny

  I have a USB internet connection which I plugged into my laptop. I converted my laptop's Wifi into a Wifi router so that I can attach my PC and cell to this network and enjoy internet, but it doesn't work. I have a Dell Inspiron N5110 i7 Windows 7 64-bit laptop, Dell D865 PC and Nokia C5. My PC and cell are showing that there is a new Wifi connection available, but when I connect to it, it won't load any web page. Reason is my laptop's Wifi is not emitting any internet signals or may be some other issue which i dont know.. laptop's adapter is 802.11b/g/n I don't know why. How can I enjoy Wifi internet on laptop, PC and cell at the same time?

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• What is the fastest CPU my laptop can support?

  - by Dave

  I have a Dell Latitude D830 laptop and would like to speed up compile times on it. I have confirmed that it is, indeed, the processor time that is the bottleneck. How can I tell what processors are compatible with the motherboard to pick the best available? I run dual boot Ubuntu Maverick and Windows 7. lshw tells me that my motherboard is OHN338 from Dell, Inc. If anyone has a generic solution, i.e. "For motherboard X, here is how you find out what processors are supported," that would be make this question much more useful to future visitors. But if you also know of a way to find out specific to my model, that would be great as well.

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• How to Configure Different Gateways for Different VLANs

  - by Bryan

  I have around 10 VLANs, and two different internet gateways. I want traffic on some VLANs to use one gateway, and traffic on other VLANs to use another gateway. (e.g. I wish to route server traffic via one gateway and desktop internet traffic down another). Is it possible to configure different default routes for different VLANs on a Dell 6224 switch? Or is their a better way of doing what I'm trying to achieve? The core switch I am using is a Dell PowerConnect 6224 switch. Currently I'm using: ip route 0.0.0.0 0.0.0.0 10.58.3.16 which creates the default gateway for all VLANs. I did consider adding multiple routes with equal metric, and setting ACLs between the VLANs to deny access to the 'wrong' gateway, but that idea just doesn't feel right to me.

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• Is there an easy way to disable this laptop's touchpad?

  - by sestocker

  Specifically, I'm on a Dell Inspiron 1525. I'd like to disable the touchpad so that I can re-enable if my mouse were to run out of batteries (so physically breaking the connection to the motherboard or uninstalling the driver will not be the best options). In the Control Panel, when I go to "Mouse" and find the touch pad, there is no disable option. Any ideas? Edit: I am on Windows 7. There is a driver on the Dell site that might allow an option to disable it, but I cannot install it on Windows 7.

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• What's the best multiple monitor setup I can buy for $500 and a macbook?

  - by kevinburke

  I've got a 13' white MacBook from 2008 and I'd like to run one or two external monitors, my budget is $500. I've tried to do research and this is what I was going to get - will these work OK? Two Diamond BVU195 HD USB Display Adapters (DVI and VGA with included DVI to VGA adapter) to plug into the USB port Two Dell ST2310 monitors One external USB hub so I don't use up both of my USB ports Will this work? I've read some people say it does and some people say it doesn't, but I don't know enough to say either way. Also do you have recommendations for a better monitor than the dell sd2310? what's the best setup I can buy for $500? Thanks very much for your help, Kevin

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• Converting an Small Business Server to a Workstation

  - by noway

  I am planning to buy a Dell PowerEdge T110 Server and convert it to workstation similar to Dell PowerEdge Precision T1700. The reasoning behind is the cost, if I do it by myself, it costs two times cheaper. However, I wonder what might go wrong in this way? The things I have thought of are: Client OSes are not officially supported. There might be some driver problems. The chasis is designed to be a server case, so there are not many useful inputs in the front side of the case. The server boots slower than usual PCs. What might else be a problem?

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• What is the easiest way to make a backup of an entire hard disk

  - by Solignis

  Hi there, I got myself a dell laptop from the local computer store. Its a used machine with Windows Vista Home Basic on it. I want to load Ubuntu Desktop 10.10 though so I can do perl development. BUT I want to keep a copy of the entire harddrive with the dell utility partition and Windows Vista in case I want to go back. I was thinking I could image the drive but I not sure what to use, I don't have Ghost or anything, Someone had told me about Clonezilla. Would that work for me? Is it hard to use? Also I want to burn the data to a DVD or something more storable than a harddisk.

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• What is the easiest way to make a backup of an entire hard disk

  - by Solignis

  Hi there, I got myself a dell laptop from the local computer store. Its a used machine with Windows Vista Home Basic on it. I want to load Ubuntu Desktop 10.10 though so I can do perl development. BUT I want to keep a copy of the entire harddrive with the dell utility partition and Windows Vista in case I want to go back. I was thinking I could image the drive but I not sure what to use, I don't have Ghost or anything, Someone had told me about Clonezilla. Would that work for me? Is it hard to use? Also I want to burn the data to a DVD or something more storable than a harddisk.

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• Improved Customer Experience, but at what Cost? See the DELL Computer experience with RTD

  - by Richard Lefebvre

  We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits? That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction. What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Video link By Tony Berk on Nov 15, 2012

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• Broadcom NIC Teaming w/ 802.3ad and Dell Powerconnect 2824

  - by Carltoncl

  We have a Poweredge R210 running WS2K8R2. The server has two Broadcom 5716C NICs running Broadcom BASP. I can team the NICs using the 802.3ad protocol on the server end no problem. I have no VLAN. Now I go to the 2824 switch (default settings all round) running in managed mode and create a LAG with ports g1 and g2. As soon as I add these ports, I lose the ability to send traffic to or from the server. I am much more of a server guy than a networking guy, what am I doing wrong here? Server Static IP Address: 10.10.61.15 Network mask: 255.255.255.0 Gateway: 10.10.61.51 The 2824 switch has an IP address of 10.10.61.51 and in turn has its gateway as our firewall server running ISA Server at 10.10.61.50.

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• Help to set up RAID on a DELL Poweredge 400SC

  - by Jim

  I have a FastTrak S150 TX2 raid controller that I have downloaded the driver for. I am installing WinXP fresh but don't have a floppy disk. Is there another way to load these drivers on boot? Anyone? Anyone at all...

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• Nvidia driver for Dell xps M1330 in XP

  - by Recursion

  I need to run xp, and cannot find a driver that works for this laptop in windows xp. I have tried quite a few of them, from my google searches, but none work, they all come up and say no proper driver can be found for your hardware. I have tried to replace the inf files on driver installs but I still get nothing, same error. Any ideas will be appreciated, thank you.

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• Running a 2048 x 1152 monitor on a Dell Vostro 220s with HD3450 video card

  - by Jon

  I recently bought a new monitor which has a resolution of 2048 x 1152. However, this resolution is not on in the options list. I have tried installing ATI Catalyst but to no avail. I am running the monitor on the VGA cable. How can I add the resolution to the settings drop down? Additional info: VGA is through a splitter cable from DVI The outputs on my grahics card are DVI and VGA Monitor only has VGA input

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• Dell laptop doesn't wake from hibernation after installing Windows 8.1

  - by Mike Cole

  My laptop worked flawlessly before upgrade to Windows 8.1 from 8. Now when I close the lid of my laptop and it goes into hibernation, it will not wake again. The LED lights seem to work properly but I don't get any video. I have to hold the power key to turn off then turn it back on again. It wakes from sleep properly. All Windows Updates have been installed. There are 2-3 items in the Device Manager that do not have compatible 8.1 drivers, but I believe those are security related items like fingerprint scanner.

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• wireless driver for dell inspiron 1545

  - by Isiaq Abdul-Azeez

  I am new to Ubuntu, just installed ubuntu 10.04 and my wireless are not working. Please can anyone help me with this.

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• Linux Mint Constantly freezing on Dell XPS L502X

  - by Josh

  I recently partitioned my hard drive to dual boot the existing Windows 7 with Linux Mint because I am tired of using Windows, especially the lack of terminal. I want to eventually remove Windows 7 and just run it from a VM within Linux Mint, but I want to make sure that I like the Mint before going all in. I ran Linux Mint on a VM inside Windows for a while, enjoyed it, and never had any issues with it. Since installing on my hard drive it has started freezing every 5-10 minutes, and the only way to get it back is to either power down, or close the lid and reopen once it sleeps. I've also tried running Ubuntu on dual boot in the past, and while it never froze, the battery life was terrible, and the fan was constantly running. I'm experiencing the same battery/fan problem with Mint, which doesn't make sense to me, as Linux should be lighter on the CPU than windows. If I had to guess I'd say it's probably a driver thing, with my video card or fan or something. My battery life in Windows is ~2 hours and its about 40 minutes in Linux. At this point, that is even if my laptop doesn't freeze before then. On a less important note, I also have an intel Centrino 6150 WiMax card that I'd like to be able to use, but that won't register on the Linux system either. I have tried downloading drivers for both of these, but neither have solved my problems. I'm definitely getting frustrated and am getting close to giving up on Linux even though I dread working on a Windows machine.

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• clean reinstall of windows on dell xps 1530 using bundled software from dell?

  - by kacalapy

  i wanted to delete my laptop hard drive and reinstall the os that came on the media with the laptop originally. i booted from the windows disk and reinstalled windows but this did not delete my hard drive and even worse it made a windows.old folder with all my old junk on my c drive how do i get a clean/ deleted c drive with new install of my os? i have a small 120 Gig solid state hard drive with just one partition. i would like to create two partitions on the new install. my main issue is not being able to get a clean install such that the result is a pure windows laptop with no junk files that have accumulated over time. please advise.

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