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• Client/Server Application Using Google App Engine

  - by Kevin Zhang

  Can someone please advise me what is the possible solution of using GAE to make a Client/Serer Application? As far as I know, GAE is designed to do web applications. What I want to do is to have a Java Client(Swing based) deployed on a number of computers and deploy the server on GAE. I found an example on GAE website which teaches how to make a SOAP service using GAE, but I don't know whether using SOAP is a good idea for client/server applications. Can someone give me some hints about how to design this system and what technology should be used? Any advices are welcome. Many thanks.

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• Ubuntu and VirtualBox

  - by Sinan

  I have the following configuration, A host running Windows 7; A guest running Ubuntu 14.04 LTS (VirtualBox); I am connecting a Cisco router directly to my PC running Windows 7 and testing the router for netflow packets in the virtualBox I am having a difficulty capturing the traffic of the netflow from the Cisco device in my virtualBox using port 2222. I tried to use the many different networking modes provided by virutalBox (i.e. NAT, Bridged Adapter, Host only adapter) but I am not successful in capturing the netflow traffic. Could you please advise me on the configuration setup that need to be done on the virtual box to allow capturing the traffic coming from the router. I successfully capture the netflow traffic on my PC (windows 7). Thank you

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• Sun Ray Hardware Last Order Dates & Extension of Premier Support for Desktop Virtualization Software

  - by Adam Hawley

  In light of the recent announcement  to end new feature development for Oracle Virtual Desktop Infrastructure Software (VDI), Oracle Sun Ray Software (SRS), Oracle Virtual Desktop Client (OVDC) Software, and Oracle Sun Ray Client hardware (3, 3i, and 3 Plus), there have been questions and concerns regarding what this means in terms of customers with new or existing deployments.  The following updates clarify some of these commonly asked questions. Extension of Premier Support for Software Though there will be no new feature additions to these products, customers will have access to maintenance update releases for Oracle Virtual Desktop Infrastructure and Sun Ray Software, including Oracle Virtual Desktop Client and Sun Ray Operating Software (SROS) until Premier Support Ends.  To ensure that customer investments for these products are protected, Oracle  Premier Support for these products has been extended by 3 years to following dates: Sun Ray Software - November 2017 Oracle Virtual Desktop Infrastructure - March 2017 Note that OVDC support is also extended to the above dates since OVDC is licensed by default as part the SRS and VDI products.   As a reminder, this only affects the products listed above.  Oracle Secure Global Desktop and Oracle VM VirtualBox will continue to be enhanced with new features from time-to-time and, as a result, they are not affected by the changes detailed in this message. The extension of support means that customers under a support contract will still be able to file service requests through Oracle Support, and Oracle will continue to provide the utmost level of support to our customers as expected,  until the published Premier Support end date.  Following the end of Premier Support, Sustaining Support remains an 'indefinite' period of time.   Sun Ray 3 Series Clients - Last Order Dates For Sun Ray Client hardware, customers can continue to purchase Sun Ray Client devices until the following last order dates: Product Marketing Part Number Last Order Date Last Ship Date Sun Ray 3 Plus TC3-P0Z-00, TC3-PTZ-00 (TAA) September 13, 2013 February 28, 2014 Sun Ray 3 Client TC3-00Z-00 February 28, 2014 August 31, 2014 Sun Ray 3i Client TC3-I0Z-00 February 28, 2014 August 31, 2014 Payflex Smart Cards X1403A-N, X1404A-N February 28, 2014 August 31, 2014 Note the difference in the Last Order Date for the Sun Ray 3 Plus (September 13, 2013) compared to the other products that have a Last Order Date of February 28, 2014. The rapidly approaching date for Sun Ray 3 Plus is due to a supplier phasing-out production of a key component of the 3 Plus.   Given September 13 is unfortunately quite soon, we strongly encourage you to place your last time buy as soon as possible to maximize Oracle's ability fulfill your order. Keep in mind you can schedule shipments to be delivered as late as the end of February 2014, but the last day to order is September 13, 2013. Customers wishing to purchase other models - Sun Ray 3 Clients and/or Sun Ray 3i Clients - have additional time (until February 28, 2014) to assess their needs and to allow fulfillment of last time orders.  Please note that availability of supply cannot be absolutely guaranteed up to the last order dates and we strongly recommend placing last time buys as early as possible.  Warranty replacements for Sun Ray Client hardware for customers covered by Oracle Hardware Systems Support contracts will be available beyond last order dates, per Oracle's policy found on Oracle.com here.  Per that policy, Oracle intends to provide replacement hardware for up to 5 years beyond the last ship date, but hardware may not be available beyond the 5 year period after the last ship date for reasons beyond Oracle's control. In any case, by design, Sun Ray Clients have an extremely long lifespan  and mean time between failures (MTBF) - much longer than PCs, and over the years we have continued to see first- and second generations of Sun Rays still in daily use.  This is no different for the Sun Ray 3, 3i, and 3 Plus.   Because of this, and in addition to Oracle's continued support for SRS, VDI, and SROS, Sun Ray and Oracle VDI deployments can continue to expand and exist as a viable solution for some time in the future. Continued Availability of Product Licenses and Support Oracle will continue to offer all existing software licenses, and software and hardware support including: Product licenses and Premier Support for Sun Ray Software and Oracle Virtual Desktop Infrastructure Premier Support for Operating Systems (for Sun Ray Operating Software maintenance upgrades/support)  Premier Support for Systems (for Sun Ray Operating Software maintenance upgrades/support and hardware warranty) Support renewals For More Information For more information, please refer to the following documents for specific dates and policies associated with the support of these products: Document 1478170.1 - Oracle Desktop Virtualization Software and Hardware Lifetime Support Schedule Document 1450710.1 - Sun Ray Client Hardware Lifetime schedule Document 1568808.1 - Document Support Policies for Discontinued Oracle Virtual Desktop Infrastructure, Sun Ray Software and Hardware and Oracle Virtual Desktop Client Development For Sales Orders and Questions Please contact your Oracle Sales Representative or Saurabh Vijay ([email protected])

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• Google Analytics conversion tracking - referrals from payment provider

  - by martynas

  I have a question regarding conversion tracking using Google Analytics. My client uses an external payment service provider - SecureTrading. Problem: All website visitors who would like to make a purchase are taken to a payment form on https://securetrading.net and are redirected back after a successful payment. Google Analytics counts that as a referral and messes up conversion tracking stats. Question: What needs to be changed / added in the payment forms or Google Analytics settings so that the conversions would be assigned to the right traffic sources. Screenshot:

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• Short brandable domain vs. long keyword domain

  - by bajki

  I need a counsel about my websites' domain. Let's say I have just bought two domains: xyz.com and xyzphotography.com. As we can see, the first one is shorter but way less meaningful than the second one. The second one contains a photography keyword but it's longer. I have only one website which is my photography portfolio. Can you advise me how to set those domains to make it all as SEO-friendly as possible? Which one should be the main one, does the rest should work on their own or have some kind of SEO-friendly redirect to the main domain?

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• Change from tri-boot to dual-boot

  - by Andrew Robinson

  I have been tri-booting Windows 7, Windows 8 Release Candidate and Ubuntu 12.04 LTS for a few months now. I have decided that, since I have no touch screen, I will not purchase Win 8. I now want to get rid of the Win 8 RC, then add that partition space to my Ubuntu partition, but have no idea how to accomplish this. Do I need to uninstall Win 8 RC from within Windows first? The grub loader sends me to the Win 8 loader, where I have Win 7 as the default. Does that complicate things? Any assistance anyone can give would be greatly appreciated.

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• Phones, Nokia, Microsoft and More

  - by Bill Evjen

  The phone revolution that is under way at the moment is insanely interesting and continuously full of buzz about directions, failures, and promises. The movement started with Apple completely reinventing what a smart phone was all about and now we have the followers. Though – don’t dismiss the followers, they are usually the ones that come out with the leap frog products when most of the world is thinking about jumping on. Remember the often used analogy – the USA invented the TV – but it was Japan that took it to the next level and now all TVs are from somewhere else other than the USA. Really there are two camps for the phones – the Cool Kids and other kids that no one wants to hang out with anymore. When it comes to cool – for some reason, the phone is an important part of that factor. Everyone wants to show their phone and its configuration (apps installed, etc) to their friends as a sign of (1) “I have money” and (2) I have smarts/tastes/style/etc when it comes to my applications that are on my phone. For those that don’t know – the Cool Kids include: Apple – this is quite obvious as everything Apple produces is in the cool camp. Just having an Apple product on your person means you can dance. Google – this is one of the more interesting releases as they have created something called Android (which in it’s own right is a major brand in itself). Microsoft – you might be saying “Really, Microsoft is cool?”. I would argue that they are indeed cool as it is now associated with XBOX 360, Kinect, and Windows 7. Gone are the days of Bob and that silly paperclip. Well – that’s it. There is nobody else I would stick in that camp. The other kids that weren’t picked for that dodgeball team include: Nokia Motorola Palm Blackberry and many many more The sad part of all this is that no matter what this second camp does now, it won’t be able to get out of this bucket easily. They will always be associated as yesterday’s technology and that association will drive the sales of the phone purchasers of the world. For those in that group, the only possible way out is to get invited to the cool club by one of the cool club members in the hope that their coolness somehow rubs off. To me, this is the move that Nokia is making. They are at this point where they have realized that they don’t have the full scope of the required end to end solution to make this all work. They have the plants to build the phones and the reach of the retailers that sell what they have. What they are missing is the proper operating system for the new world of multi-touch form factor phones. Even the companies that come up with some sort of new operating system for this type of new device, they are still associated with the yesterday and lack the developer community behind them to be the real wave of adoption that this market needs. Think about that – this is a major different between Nokia/Blackberry when you compare it to the likes of Apple, Google, and Microsoft. These three powerhouses having a very large and strong development community that will eagerly take on new initiatives using the skillsets that they have already cultivated over the years of already working with the company. This then results in a plethora of applications that are then placed on an app store of some kind. The developer gets a cut and then Apple/Google/Microsoft then get their cut. It is definitely a win-win. None of the other phone companies and wannabies can provide the same results. What Microsoft was missing was the major phone manufactures coming on board to create and push forward with the phones that are required to start the wave. This is where Nokia can come in and help Microsoft. They have the ability to promote the Windows Phone operating system on a new wave of phones. This does mean that Nokia will sell phones, but they lose out on the application store that they might have been thinking about making some money on as well as controlling the end to end solution. What is interesting is in questioning to oneself if Microsoft will purchase Nokia. It really depends upon how they want to compete and with whom Microsoft views as the major competitor. For instance, they can purchase Nokia and have their own hardware company and distribution network for phones – thereby taking on a model that is quite similar to Apple. On the other hand, they could just leave it up to the phone hardware companies such as Nokia and others to build and promote phones in a model that is similar to Google. Both ways have pluses and minuses. If they own the phone manufacturer, they really can put some thought into the design and technical specifications of the phone that is really designed to exactly how they want it. Microsoft has shown that they have this ability – especially with the XBOX initiative they have done over the years. Think about how good and powerful they have moved forward with XBOX – and I am not talking about just copying what others are doing, but coming up with leapfrog products that are steps ahead of everyone else. Though, if they didn’t do it themselves, they could then leave it up to the phone manufacturers to drive each other to build better and better phones that run the Microsoft OS – competition drives better products. We have seen this with the Android line of phones that are out there on the market. I have read a lot about Nokia investors really upset about the new Microsoft relationship – but really, this is a great thing. I for one am a fan of this relationship (I am also a Nokia stock holder btw). This will mean better days for Nokia.

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• Best Method For Evaluating Existing Software or New Software

  How many of us have been faced with having to decide on an off-the-self or a custom built component, application, or solution to integrate in to an existing system or to be the core foundation of a new system? What is the best method for evaluating existing software or new software still in the design phase? One of the industry preferred methodologies to use is the Active Reviews for Intermediate Designs (ARID) evaluation process.  ARID is a hybrid mixture of the Active Design Review (ADR) methodology and the Architectural Tradeoff Analysis Method (ATAM). So what is ARID? ARD’s main goal is to ensure quality, detailed designs in software. One way in which it does this is by empowering reviewers by assigning generic open ended survey questions. This approach attempts to remove the possibility for allowing the standard answers such as “Yes” or “No”. The ADR process ignores the “Yes”/”No” questions due to the fact that they can be leading based on how the question is asked. Additionally these questions tend to receive less thought in comparison to more open ended questions. Common Active Design Review Questions What possible exceptions can occur in this component, application, or solution? How should exceptions be handled in this component, application, or solution? Where should exceptions be handled in this component, application, or solution? How should the component, application, or solution flow based on the design? What is the maximum execution time for every component, application, or solution? What environments can this component, application, or solution? What data dependencies does this component, application, or solution have? What kind of data does this component, application, or solution require? Ok, now I know what ARID is, how can I apply? Let’s imagine that your organization is going to purchase an off-the-shelf (OTS) solution for its customer-relationship management software. What process would we use to ensure that the correct purchase is made? If we use ARID, then we will have a series of 9 steps broken up by 2 phases in order to ensure that the correct OTS solution is purchases. Phase 1 Identify the Reviewers Prepare the Design Briefing Prepare the Seed Scenarios Prepare the Materials When identifying reviewers for a design it is preferred that they be pulled from a candidate pool comprised of developers that are going to implement the design. The believe is that developers actually implementing the design will have more a vested interest in ensuring that the design is correct prior to the start of code. Design debriefing consist of a summary of the design, examples of the design solving real world examples put in to use and should be no longer than two hours typically. The primary goal of this briefing is to adequately summarize the design so that the review members could actually implement the design. In the example of purchasing an OTS product I would attempt to review my briefing prior to its distribution with the review facilitator to ensure that nothing was excluded that should have not been. This practice will also allow me to test the length of the briefing to ensure that can be delivered in an appropriate about of time. Seed Scenarios are designed to illustrate conceptualized scenarios when applied with a set of sample data. These scenarios can then be used by the reviewers in the actual evaluation of the software, All materials needed for the evaluation should be prepared ahead of time so that they can be reviewed prior to and during the meeting. Materials Included: Presentation Seed Scenarios Review Agenda Phase 2 Present ARID Present Design Brainstorm and prioritize scenarios Apply scenarios Summarize Prior to the start of any ARID review meeting the Facilitator should define the remaining steps of ARID so that all the participants know exactly what they are doing prior to the start of the review process. Once the ARID rules have been laid out, then the lead designer presents an overview of the design which typically takes about two hours. During this time no questions about the design or rational are allowed to be asked by the review panel as a standard, but they are written down for use latter in the process. After the presentation the list of compiled questions is then summarized and sent back to the lead designer as areas that need to be addressed further. In the example of purchasing an OTS product issues could arise regarding security, the implementation needed or even if this is this the correct product to solve the needed solution. After the Design presentation a brainstorming and prioritize scenarios process begins by reducing the seed scenarios down to just the highest priority scenarios.  These will then be used to test the design for suitability. Once the selected scenarios have been defined the reviewers apply the examples provided in the presentation to the scenarios. The intended output of this process is to provide code or pseudo code that makes use of the examples provided while solving the selected seed scenarios. As a standard rule, the designers of the systems are not allowed to help the review board unless they all become stuck. When this occurs it is documented and along with the reason why the designer needed to help the review panel back on track. Once all of the scenarios have been completed the review facilitator reviews with the group issues that arise during the process. Then the reviewers will be polled as to efficacy of the review experience. References: Clements, Paul., Kazman, Rick., Klien, Mark. (2002). Evaluating Software Architectures: Methods and Case Studies Indianapolis, IN: Addison-Wesley

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• Analyze Drupal and Wordpress sites CPU load in shared server

  - by Tedi

  Our hosting company is complaining that both our Drupal and Wordpress websites running in a shared server are consuming too many CPU resources. The traffic for each site is not more than 100 users per day and, at a first glance, we don't have very many plugins/add-ons. Is there any tool or resource to analyse what is causing that high CPU load? Thanks Update: We decided to suspend our accounts while the problem was being debugged but still our hosting (Site5) said that they saw unacceptable activity on our sites so we had to move to a dedicated server... asked them several times to provide us with more information and they always came back saying that we had to purchase a higher account. Finally decided to move to another hosting service.

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• Best way to address this Magento issue

  - by robgt

  I am in need of some advice/pointers on how best to attack a problem I am faced with in Magento 1.4.0.1. Here is the scenario: Consider a product catalog of multiple thousands of products in which there are many and various retail markup percentages. There is a need to sell some of those products to other retailers, and I need a way to easily categorise them into percentrage markup groups, so that the other traders can easily purchase items from us without needing to call and confirm pricing. All products prices are added to the magento database including VAT - so the actual retail value is the starting point. I think this needs to be done by adding an attribute on the products that determines the maximum discount level that can be applied to any given product. Obviously, this would entail a massive amount of work to update every product. Is there a way to achieve what we need that I don't yet know about (within Magento)? Can single attribute values be mass-populated somehow, without affecting other attributes such as name/description/etc?

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• Payback Is The Coupon King

  - by Troy Kitch

  PAYBACK GmbH operates the largest marketing and couponing platforms in the world—with more than 50 million subscribers in Germany, Poland, India, Italy, and Mexico.  The Security Challenge Payback handles millions of requests for customer loyalty coupons and card-related transactions per day under tight latency constraints—with up to 1,000 attributes or more for each PAYBACK subscriber. Among the many challenges they solved using Oracle, they had to ensure that storage of sensitive data complied with the company’s stringent privacy standards aimed at protecting customer and purchase information from unintended disclosure. Oracle Advanced Security The company deployed Oracle Advanced Security to achieve reliable, cost-effective data protection for back-up files and gain the ability to transparently encrypt data transfers. By using Oracle Advanced Security, organizations can comply with privacy and regulatory mandates that require encrypting and redacting (display masking) application data, such as credit cards, social security numbers, or personally identifiable information (PII). Learn more about how PAYBACK uses Oracle.

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• Video monetising and simple shop, platform?

  - by fieldman

  I have this client that wants a single-product website. The product is a training-video that they want to deliver virtually and optionally physically. I usually do all the front-end design and back-end development but the budget is close to $0 to start with. So I'm looking for a platform like shopify or something where a shop/cart can be set up quickly and simply with minimal up-front cost - but which can accomodate some kind of paywall (DRM too?) for the online video with an option to purchase for an aditional cost the physical DVD. Am I approaching the wrong way all together? Or do you know of any platform that will accomodate the specs?

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• Easy to understand and interesting book on algorithms

  - by gasan

  Please advise me a book on algorithms, that would be easier to read and understand than Cormen's book1. It may be not so big and deep in explanation. I even want it to not be that big, however it shouldn't contain misconceptions or errors or inaccuracies. It should be a some kind of pre-Cormen's book, that will help later to understand more sophisticated conceptions. A beginner book (but still worth to read). 1 Introduction to Algorithms by Thomas H. Cormen, Charles E. Leiserson, Ronald L. Rivest, and Clifford Stein

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• How do you install a USB CD Rom drive in Ubuntu 10.04?

  - by Matt Allen

  Hello, I recently purchased a USB CD ROM drive, but I don't know how to get it to work with my computer which runs Ubuntu 10.04. http://www.amazon.com/gp/product/B00303H908/ref=oss_product When I issue the lsusb command, it shows up as: Bus 002 Device 016: ID 05e3:0701 Genesys Logic, Inc. USB 2.0 IDE Adapter The computer doesn't recognize it automatically. How can I get this drive to show up as an actual drive on my computer? If this particular drive can't handle Linux, can you recommended one which can and provide a link to it so I can purchase it? Thanks!

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• June 2012 Oracle Technology Network Member Offers

  - by programmarketingOTN

  Happy Friday!  Here are some NEW offers just for Oracle Technology Network (OTN) Members! Oracle Store - Save 10% on Your Next Purchase from the Oracle Store. Oracle Press - Now get 40% off select Ebook titles as well! Packt Publishing Offers - Get 25% off the print books and 35% off the eBooks listed below. Oracle SOA Infrastructure Implementation Certification Handbook (1Z0-451) Oracle BPM Suite 11g Developer's cookbook Apress Offers - Get 40% off Ebook of Beginning Database Design.Murach Offers -  Get 30% off Murach’s Oracle SQL and PL/SQL Get discount codes and links to buy for these offers at the OTN Members Discount page.

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• What are the advantages of a $ SKU of VS2012 over Express?

  - by Clay Shannon

  I will be using Visual Studio only for creating C#/XAML Windows Store apps. Is there any reason for me to purchase a "Professional" SKU of VS 2012 rather than just using the Express (free) "Metro apps with C#/XAML" version? The only thing I can think of is that I won't be able to use Resharper in the Express version (which I've already purchased a license for, but I use it at work, so that won't be a waste of money if I can't use it at home) - plus, I believe that even the Express SKU of VS 2012 will have similar code quality utility built in.

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• unable to mount internal disk mount exited with exit code 13

  - by Masri

  My Ubuntu get into error when I try to mount one of my internal disks and it gives this error message: Error mounting: mount exited with exit code 13: $MFTMirr does not match $MFT (record 3). Failed to mount '/dev/sda7': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details. pls advise how to solve above error ,Many thanks to you in advance.

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• Best open source ASP.NET MVC e-commerce projects

  - by Øyvind Knobloch-Bråthen

  I need to get a e-commerce site up and running, but I really don't want to program it from the bottom up if I don't need to. I want to program it using ASP.NET MVC. I'm looking for a good open source alternative (or one for purchase if it's modular enough) that I can use as a base and enhance with the needed functions? It has to have all "normal" e-commerce functions, and also the possibility to integrate with a credit card API of my choice. If anyone have any recommendations for me here, I would appreciate it :)

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• Poor Customer Service Example

  - by MightyZot

  Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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• Checking whether php script was resolved by optimal way

  - by user2135931

  Can anybody give some advise how to check the arbitrary php code on optimal solution. For example I create a simple algorithm and sent it on the special resource. After proccessing my algorithm this resource give me result whether my code is nice. If no it give me some advice and tell what is wrong (maybe I forgot check devision by zero etc). I looked for php code analyzer but could't find any variants. Maybe someone give me a resource where I can research this problem. Thanks in advance!

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• Will knowing just Magento ruin my career?

  - by Devendra Sharma

  Hello everyone, I have some career doubts and need your kind advise. I have just started my career in PHP. A company is offering a job to me as Magento developer, but the condition is that i have to stay with the company for atleast one year. This company just works on Magento. I doubt, that after a year, I would be knowing just Magento and nothing else in php. Please guide me that should i join the company or not.

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• I dont know how to run e2fsck or fsck and what are their differences

  - by Salvador

  My Kern.log file advise me to run e2fsck. Aug 30 14:10:11 ubuntu kernel: [ 122.378292] EXT4-fs (sda11): warning: maximal mount count reached, running e2fsck is recommended Aug 30 14:10:11 ubuntu kernel: [ 122.387488] EXT4-fs (sda11): mounted filesystem with ordered data mode. Opts: (null) /dev/sda11 is not mounted within my current OS (Ubuntu 10.04) I have known that e2fsck is a dangerous command when running against the root partition which is at the same hard disk as sda11. I would trust in this solution better than others: Can I run fsck or e2fsck when Linux file system is mounted?

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• Future of a ServiceStack based Solution in the Context of Licensing

  - by Harindaka

  I just want someone to clarify the following questions as Demis Bellot had announced a couple of weeks ago that ServiceStack would go commercial. Refer link below. https://plus.google.com/app/basic/stream/z12tfvoackvnx1xzd04cfrirpvybu1nje54 (Please note that when I say ServiceStack or SS I refer to all associated SS libraries such as ServiceStack.Text, etc.) If I have a solution already developed using ServiceStack today will I have to purchase a license once SS goes commercial even if I don't upgrade the SS binaries to the commercial release version? Will previous versions of SS (prior to commercial licensing) always be opensource and use the same license as before? If I fork SS today (prior to commercial licensing) on Github, would it be illegal to maintain that after SS goes commercial? If the answer to question 2 is yes, then would I still be able to fork a previous version after SS goes commercial without worrying about the commercial license (all the while maintaining and releasing the source to the public)?

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• Mentioning a price for a service behind a free app in App Store

  - by David

  We are making a business service and have created an app to be used as a front-end. The app is free, but the service is not. Due to Apple taking 30% of in-app purchases, our service cannot be bought as an in-app purchase. My question is: Could Apple choose to throw out our app if we mention the price of the service in the description of our app in iTunes or in a help-text in the app? It seems unreasonable that this would cause problems, but the potential consequences to our business could be terrible so I want to make sure.

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• OOW 2012 Tuesday: Hands-On Introduction to Integration and Oracle SOA Suite 11g

  - by Simone Geib

  This year's SOA Suite hands on lab offers three different options, dependant on your level of expertise and interest. If you're new to SOA Suite, you should pick option 1 and learn how to build a SOA composite from the ground up, including a BPEL process, adapters, business rules and human task. The end result will be a purchase order process to be deployed through JDeveloper and tested in Enterprise Manager Fusion Middleware Control. If you're already experienced in SOA Suite, lab option 2 walks you through setting up the components that will allow you to utilize continuous integration with your SOA Suite 11g development projects. For those who want to learn more about security in the context of SOA Suite, option 3 shows you how to secure WebLogic services and SOA composites using Oracle Web Services Manager (OWSM). Hope to see you there! Session ID: HOL9989Session Title: Hands-On Introduction to Integration and Oracle SOA Suite 11gVenue / Room: Marriott Marquis - Salon 3/4Date and Time: 10/2/12, 11:45 - 12:45

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