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• Microsoft Wireless Keyboard 3000 v2.0 not working, but paired Wireless Mouse 5000 on same receiver does?

  - by John Straka

  I have a Microsoft Wireless Keyboard 3000 v2.0 that was bought paired with a Microsoft Wireless Mouse 5000. They're both Bluetooth and use the same receiver. The keyboard no longer works. The receiver is fine, as the mouse still works. The keyboard is still detected by Windows when the receiver is plugged in. The batteries have been replaced. There are no on/off switches on the keyboard or mouse, and no re-sync button on them or the receiver. Results are the same when using the receiver in a different USB port, or on a different machine. Anything else I might try to fix this, or should I hold a funeral for the keyboard?

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• Why does my drive show as 180GB used, but copies only 40GB?

  - by Manuel

  My computer crashed, so I removed the drive (with Windows XP Professional 32-Bit) and put this drive in another computer running Windows 7 64-bit. Booting with Win7, when going to My Computer it is showing the XP drive as more than 180GB used. So as a quick backup, I'm trying to copy all the disk's content to a folder, but when I start copying, it's showing only 40 GB as the total size of the files to copy. I enabled showing system and hidden files in View options. What could be the problem?

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• Why is it that my disk tray doesn't eject?

  - by prabhtej

  The problem is every time I click the button to open the disc tray, it never opens. How do I fix this?

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• Intel Motherboard Lightning Victim Dies Hard

  - by Stetson RDT

  Today, I have a more hardware-related question. I have an Intel board, and I really do not know which board it is, I built the machine for a relative, but he forgot to keep the documentation. Long story short, the computer was disconnected during a lightning storm, but a lightning strike travelled in via the ethernet cable (It was directly connected to a power brick commonly seen on those long distance ISP Wireless transmitters), and the motherboard was shocked. I am attempting to get this PC going. The problem is as follows: The computer will randomly reboot, just in the middle of anything as it pleases. May load to EFI (or whatever BIOS is nowadays), may load to bootloader, may even get to the OS. But before 5 minutes is up, the system will always die. Out of curiosity, I plugged my voltmeter in to a molex connector. On the 5V side, it gets a good, consistant +5.13V. On the 12V side, it fluctuates, as follows: Upon immediate startup, it soars to 12.11-12.13V. It will now do one of two things: it will immediately jump down to 12.04-12.05V, or hover for about a minute at 12.11-12.13, then jump down. It seems the longer the voltage stays at 12.11-12.13, the shorter the machine will stay running. Also, post codes, whenever the machine locks up, but does not die hard, seem to be between "AA" and "AC". Does this make any sense to anybody? Do you all think this motherboard is salvageable? It was an expensive bugger, and I'd prefer to not replace it.

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• Re-cased my computer now the power plug keeps shorting

  - by dunc

  I've just re-cased my computer. I got the new case free and thought I'd be able to swap everything over myself but apparently I've done something wrong. I'm OK with components generally but wasn't totally confident about doing this. So, my question is, when setting up a new PC or moving old components into a new case, what could I have done which causes the power cable plug to short/fuse when I plug it in?. Is this likely to be an issue with the cables from my PSU, or could it be the internal case connectors? What steps would you take to diagnose the problem? I'd rather not start again if I don't have to...! Thanks in advance,

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• Hardware testing tool/suite

  - by Aviator

  Hi All, I just bought a new core i5 system (assembled) and started installing Windows 7. It was failing for many times and at some point got installed. After that, frequent crashes related to MEMORY. So checked the RAM using memtest86+ and found many errors.I got it replaced with the vendor and now if i install ANY OS, at some point in installation it either freezes completely with no response for hours, or restarts automatically. I tried installing Windows 7, Windows Vista and Ubuntu 9.10. I tested the new RAM again and found no problems in about 2 passes using memtest86+. I even updated the BIOS using bootable USB and even the problem persists. I am really not sure which hardware is causing trouble. I dont have any OS inside it, so i have to check using bootable CDs DVDs and USB only. Please advice on how to proceed. Are there any suites/ separate tools for checking integrity of each hardware parts and troubleshoot it? I wanted to confirm which part is problematic before going for replacement. Thanks a lot! This is the config: Core i5, MSI P55-GD65, GSKill 2x2GB, Seagate 500GB 7200rpm, CM Extreme 600W PSU, Saphhire Radeon 5770 1GB, LG DVD Writer

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• Last step in HDD Recovery (fixing windows)

  - by Atom Computing

  My dad’s hard drive corrupted which was a result of many bad sectors. Anyway, I made a clone of the drive and have now repaired it totally (recreating the MBR and MFT) and doing a series of ChkDsk's on it. I can now see all the files and folder on it and it is all intact. I currently have it as a slave in my computer (where I was doing all the repairs). When putting it back into the computer, it comes up with "A disk read error occurred: Press Ctrl + Alt + Del to Restart". I don’t know why this is happening but think it might have something to do with file permissions. I have tried a start-up recovery on the Vista boot CD and it found no problems. When trying to apply file permissions (and creating file perms for the SYSTEM group (as it didn’t have any for SYSTEM group)) it couldn't apply them for some of the System32 folder files. I have tried applying them as admin and with as powerful privileges I can get. All to no avail. When it is in my PC I can boot it up (I added it into my bootloader) and it boots up fine except when it logs in it comes up with the error - "Rundll32.exe - Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item" This message keeps coming back and nothing loads at all. Any help would be greatly received as I have got so far with the data recovery and want to avoid a reformat at all costs due to the vast number of programs installed and I don’t have much time on my hands! Thanks

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• Logical volume that spans raid1 sets: what happens if a RAID fails?

  - by Jeff Shattock

  Consider the following scenario: /dev/md0 - 10GB RAID 1 volume built from /dev/sda and /dev/sdb /dev/md1 - 10GB RAID 1 volume built from /dev/sdc and /dev/sdd /dev/vg0 - volume group containing md0 and md1 /dev/vg0/lv0 - 15GB logical volume The raid devices are created with mdadm; the logical volumes by LVM. What happens to lv0 if md0 fails entirely? That is, if both sda and sdb disintegrate so that the md0 device can not start. Is the portion of the data that resided on md1 still accessible, or is the entire LV gone? Would the answer change if lv0 were created as a striped volume vs non-striped?

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• Windows 7 Backup Utility Fails

  - by user16234

  My Windows 7 built in backup utility has failed. The system tells me the specified service does not exist as an installed service(0x80070424) Win 7 Ultimate x 64 RTM. Any ideas?

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• how to return my losed drive

  - by sama

  the drive D in my computer has been losd i opend my computer but i didnot find it i don't know wher it is and i don't know how to return it i go to disck manaement i found it as a free space then i try to make it NTFS but it was needed to format it but i don't want to format it i need the data can any one help me to return my drive without losing my data

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• Computer hanged in the middle of bios flashing process

  - by Stalker

  I have a laptop: Toshiba Satellite c660-17j, today I decided to update BIOS. I've downloaded bios updater from manufacturer's web site, and in the middle of flashing process computer hanged. I was waiting more than 30 minutes, but nothing was changed on the screen, i've tryed to PRESS MORE BUTTONS, but there were no reactions, so i've turned it off by removing battery (all other methods failed, even pressing power button for ~10 secs). After that computer can't start. I understand, that there's MESS in BIOS chip, and it's possible to re-flash it with hardware programmer, but I don't have it. I remember, that on some PCs (even on my eeepc) there was possibility to re-flash bios by inserting usb flash-disk (with .dat file on it, which contained BIOS), and power on PC, while holding some keys combination, then PC was switching to BIOS programming mode and re-flashed BIOS, after that it was possible to boot up normaly. Is there a way to recover computer without hardware programming BIOS chip? p.s. sorry for my english.

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• Is my motherboard failing, or is there some other issue?

  - by ThatGuy

  So, several months ago I put together my own desktop PC. I set up a dual boot to Windows and Ubuntu. Recently, without changing any settings or installing anything new, the wifi stopped working on windows (I use a wifi adapter). It said it was connected, Network settings showed that it was working and running trouble shooting had no results. My internet still works on any other device. I found that removing the adapter from the motherboard and plugging it back in was the only thing that fixed the problem. Reinstalling the wifi drivers did not help. I purchased a new Wifi adapter, but the problem persists. More recently, I had a much more discouraging development. Sometimes, turning on the computer results in a boot loop: BIOS never starts. Instead, the monitor turns on as if it got a signal, then immediately turns off. This loops on it's own indefinitely until I hold down power, hard reset it, and try again. Sometimes it works, sometimes it doesn't. I haven't tested much on the Ubuntu side. It appears that wifi works at least some of the time, but since I've had issues just getting to BIOS I'm not confident the issue is on the software side. I've also noticed issues with some of the USB ports no longer working, but that seems to be off and on. Finally, as of a few minutes ago, I booted to windows to discover that everything was running very slowly. Slow here is a relative word, but I have a Samsung 840 pro SSD and I'm used to applications running nigh instantly, and it was a solid 3 minutes before any of my applications would load. Anyway, my question is this: Is it likely that my motherboard is failing? Either way, what steps can I take to try and pin down the problem and figure out what to do?

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• Strange boot problems on 6 month old setup

  - by Balefire

  I've already exhausted my knowledge on this one, so forgive me if this post is a bit long. I built a computer 6 months ago for my wife and it worked fine until last week. Then it randomly shut down and would lock up while trying to boot on the boot screen. I cleared cmos and it allowed me to do startup recovery, but it "failed to fix the issue" so I reinstalled windows on the HD (moving the old install to windows_old). It worked, so I started installing drivers again, but then when I restarted to finalize installations it locked up again. This time, I took the hard drive and hooked it up to my computer, backed up all her files, and then formatted the hard drive before reinstalling it. (again had to clear cmos to let me boot from disk) It installed windows, I installed drivers, and it worked for a few hours but then died during startup again. So, then I got a new HD, cleared cmos, and installed clean again, with the same result as the time before, it worked for a few hours, installed windows updates, then crashed on the 3rd or 4th time turning it on. I decided next to try reinstalling and then going online to see if there were any updates for the BIOS or drivers on the Motherboard, but now I can't get it to even bring up the boot menu, so now I'm just left wondering was it the motherboard, or is it the CPU, or the RAM? The problem was strangely intermittent so I thought it had to be a software issue, since a hardware issue would ALWAYS fail to boot, right? But now it seems to be a hardware issue, because it's not bringing up anything. Any suggestions? System: Windows 7 64-bit 970A-DS3 Gigabyte Motherboard AMD Phenom II X4 955 Deneb 3.2GHz Quad core Proc GeForce GT 430 (Fermi) 1GB Video Card 500W PSU 2 x G.SKILL Ripjaws X Series 4GB 240-Pin DDR3 1600 RAM

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• USB Drive cannot detect in Windows 7

  - by Perdana Putra

  Have you ever plugged in a USB drive or any external device with a hard drive and wondered why you cannot see it in My Computer? I often have, I believe my USB is not broke .. because if I plugin the USB to another computer could be seen / detected. I tried following this tutorial http://www.howtogeek.com/howto/22251/find-your-missing-usb-drive-in-windows-7-vista/ but I am afraid of going wrong, and caused my data is lost. is there any easy way around this problem? many thank's for your attentions Guys ..

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• HP Pavillion dv6 laptop - 15 beeps on startup and a black screen?

  - by dunc

  Usual story - girlfriend's step-brother's laptop is broken. I don't know a huge amount about what occurred before it broke, but I do know the following: When you try to turn the laptop on, it beeps 15 times exactly. The screen remains black. The LED on the Caps Lock key flashes continuously. If left on, the laptop never boots - as far as I can see. If left on, on a stable surface with decent ventilation for a relatively short period of time, the laptop (below keyboard, but not where the RAM/HDD are) gets very hot. I've tried doing what most websites appear to recommend for similar problems, which is to disconnect AC and battery then hold the power button down for a minute before reconnecting the AC and trying to turn the laptop on - no difference. EDIT I've also tried re-seating the RAM, to no avail. Any ideas? Thanks in advance,

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• Notebook display not working properly

  - by jfcfar

  I have an old Acer TM4001 notebook. If the laptop is powered-off, with the lid closed, when I power it on, it generally works. Then, without touching anything, if I reboot the computer the internal display wil not work anymore. To make it working again I need to shut down the pc, close and reopen the lid and then turn it on. If I close and reopen the lid if it is not working after power the pc on, it won't work. When the screen is working, closing and opening it has no effect (the data cable seems ok). The external monitor always works as expected: If the internal display is not detected, the external will be the main (and only) display. This is not OS-related. When the screen is not working I cannot see the POST. What could be the cause for this?

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• How do you monitor and react when some scheduled job fails? - general question

  - by Dzida

  Hi, In many projects my team faced problems with 'silent fails' of some important components. There are lot of tasks executed behind the scenes and if somethings fails (either by errors in logic or hardware problems) in most cases responsible person is not notified (or not notified instantly). I know about heavy-weight monitoring tools that could solve some of that problems but there over-complicated and too expensive for our team. I am interested what are your solutions for such problems.

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• My monitor made a noise and is now dimmer - can I repair this myself?

  - by Ross

  I have a Samsung SyncMaster T190 LCD monitor which I've had for about 5 years. It hissed slightly then went dim (readable but the top half of the screen is less bright). I'm pretty sure that after 5 years of service it's just got to the point where something's burned out, so my question is can I repair this myself, or should I just get a new monitor. I'm currently a student so self repair would be a better option if cost effective.

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• Acer Aspire 5532 crashes with no warning

  - by keenan

  I have an Acer Aspire 5532. I don't have more specs off the top of my head but from what I've looked up it has all the factory stock stuff in. My keyboard is completely shot and doesn't work at all. It was working fine for quite a while, however I go to get on it Thanksgiving night and all of a sudden it just crashes with no warning. I try to restart it and it beeps 3 times with about 15 seconds in between each beep. After that it will go to start up and get to the log in screen, and about 3 minutes later it will crash again with absolutely no warning. The same thing happens every time I try to start it up. I've taken it completely apart and cleaned the fan and all the airways. I made sure all the connections are good (or at least all the ones that I can get to above the mother board), put it back together and I get the same problem.

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• Can't log into Windows XP

  - by lamcro

  Immediately after choosing an account, and starting to log in, it shows the logging out message and goes back to the account selection display. This even happened in safe mode with the administrator's account. So I can't log in. I'll be using a Linux Live CD to extract the laptop's data. Could this be a virus or a hard disk problem? And what should I do?

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• HDD dead forever???

  - by Roberto

  Yesterday I turned on my computer and it couldn't boot. I found out the hd (320GB SATA Seagate Momentus 7200.3 for notebook) was broken, it couldn't be recognized by the BIOS. I have another of the same hd, so I exchanged the boards. I found out that there is a problem on its board since my good hd didn't work. But the broken hd doesn't work with the good board as well: it can be recognized but when I insert a Windows Instalation DVD it says the hd is 0GB. I put it in a case and use it in another computer via USB, and but it doesn't show up in the "My Computer". I used a software to recover files called "GetDataBack for NTFS", it recognized the hd but with the wrong size (2TB). I try to make it read the hd but it get an I/O error reading sector. It tries to read, the hd spins... So, since I'm using a good board on it, the problem seems to be internal. Is there anything someone could do recover the files from it?

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• Can software operation damage an SD card?

  - by Borek

  My SD card has a broken boot sector and the tools I've tried say that it's not repairable (I've tried TestDisk, DriveRestore Pro and Easeus Partition Recovery). The card was in my Android phone and at one point, it simply shut down and I had to reboot it. After I rebooted it, the SD card was not recognized and since then I've tried to recover it (I don't want to format the card as it contains some data I'd like not to lose although it's nothing critical). My question is, can some software error in Android, or a sudden crash of a system, damage the SD card? Or was it the other way around, the card first died and it brought the system down?

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• How does one dismantle the ThinkPad Mini Dock Series 3 (model 4337)?

  - by Whaa

  I have a ThinkPad Mini Dock Series 3 with a spring that is too stiff, causing problems with the connectivity when a computer is docked. I tried to open it so that I can soften the spring, but hit a brick wall. I removed all the screws I could find at the the bottom and the back panel of the docking station, but the bottom part of the plastic case would still not part from the top of the plastic case. I even looked under some of the various stickers for more screws, but found nothing. Can anyone please help with pointers on dismantling this docking station?

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• My PC suddenly reboots

  - by ChocoDeveloper

  Yesterday I opened my PC hub (after like, 5 years) to add more RAM and a new HDD. It was full of dust and balls of fluff, so I cleaned it a bit by blowing. I also removed the fan that was attached to the motherboard (I think it's there to cool the processor) and I cleaned it also by blowing and with a paintbrush, then put it back where it was (it had 4 weird plastic screws, it wasn't easy). Then I added 2 x 2Gib of RAM (Kingston 1333MHz), and the new HDD (Western Digital Caviar Blue 1TB SATA 3). I couldn't find another wire like the one my first disk had, which was thicker, but there was one that was more flat, so I plugged it and it worked fine (I also plugged the wire that I think is for the data, which looks like many little wires glued together). I'm running Ubuntu 12.04, and in the new disk I've just installed Windows 7. Between yesterday and today, two reboots ocurred while working on Ubuntu. I haven't used Windows 7 that much so I don't know if it will happen there too. So where can I begin to debug this?

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• Safest snapshot of a failing harddrive?

  - by ironfroggy

  I have a headless machine that stopped booting, so I pulled it out for diagnostics and got a message that one of the harddrives was about to fail, so I pulled them all out and I need to get everything off, before figuring out which I need to get rid of. I wasn't sure which drive was failing, because it only said "Harddrive 1" and I don't know which it referred to. I'm wondering the best way to get everything off. I'm worried if I copy everything, I could get corrupt data and not realize some files are wrong until the drive is completely out of commission. What are my best options to get everything off in a way I can safely move to new storage?

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