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• Streamline Active Directory account creation via automated web site

  - by SteveM82

  In my company we have high employee turnover, and hence our helpdesk receives about a dozen requests per week for new Active Directory accounts. Currently, we receive these requests simply via e-mail or voice-mail, and rarely do we have all of the information necessary to create the account. I would like to find a web application that can be used by a manager or supervisor to formalize the requests they make for AD accounts for new employees under their command. Ideally, the application would prompt for all of necessary information, and allow the helpdesk to review the requests and approve or deny each one. If approved, the application would take care of creating the account and send an e-mail to the manager. I have found several application on the Internet that handle self-service account management (i.e., password resets or update contact info), which is also nice to have, but nothing that streamlines the new account request and creation part. Can anyone make suggestions on such an application? Thanks.

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• Enabling Session Directory under Terminal Server Configuration Tool and Server Settings

  - by LPE

  Yello, I'm trying to add up a Terminal Server Session Directory client to an already fully functional Session Directory cluster which today runs two clients as well as the server. I've been reading up on both Google, Microsoft KB's as well as old documentation from an earlier employee but to no avail. The step I'm stuck at is when I open up Terminal Server Configuration Tool (tscc.msc), chooses ServerSettings. I know there should be an option saying "Session Directory" on the right hand side along with Active Desktop, Licensing and whatnot, but it's not there. I've logged on to both the other already functional clients and checked the same list and there the Session Directory option sure is both visible as well as working good with the specified information. This picture is the same view that I'm looking at at the moment, but mine is missing the bottom option that says "Session Directory" http://www.inetnj.com/doc/images/TerminalServerConfiguration.jpg Any help would be greatly appriciated. Regards LPE

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• Automatic time tracking with central server, web reports

  - by user124209

  I need a software for automatic time tracking on Windows. With the following features: It should record time spent using the computer each day. Start time and end time. It should record what programs the employee used and total time for that program for specified period of time. It must have a centralized server that collects and stores all data. It could be a cloud server outside of a company network. It must have a web interface for viewing the monthly reports (the last but the most important requirement!). A nice feature to have would be an automatic generation of timesheets and Mac OS X support. I am looking to use it for a small team, this is not for personal use. Does anybody knows about software with these features?

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• Linux: Combine two partitions?

  - by Jakobud

  This workstation is running Fedora 11. It has 4 HDDs raided into 4 partitions: / (31 gig) /boot (134 meg) /data (140 gig) /FC12 (31 gig) The previous employee that used my current workstation set it up this way. He apparently created the FC12 partition to test a Fedora 12 installation. I don't need Fedora 12 so I wiped that partition and now I'm wondering if its possible for me to combine the /FC12 partition into the / partition, so that the / partition will now be 62 gigs. Is this possible? If so, how? Can it be done w/o reinstalling the OS? I've toyed with Fedora's LVM admin interface but it seems very basic and there doesn't seem to be anything about combining partitions. I've also messed with other HDD utilities that are in Fedora (Palimpsest Disk Utlity) but all it seems to be able to do is mount and umount partitions.

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• EFI Partition Types

  - by Will

  Another employee was working with a mounted VHD and was using diskpart on it and I'm not sure if he messed something up or not. I think it's fine but I wanted to double check. We have a Windows 2008 x64 machine that boots with EFI because of the large disks in the system. What should the different labels be within Disk Manager for this system? Here is what is currently set: 200 MB Partition - EFI System Partition C Partition - Boot, Page File, Crash Dump There should not be an active partition under EFI, correct? Also, is there supposed to be a "System" label in addition to "EFI System Partition"?

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• Skype companywide global contacts list

  - by Martin

  We are a medium sized company based across several sites and with a number of home workers. We have more or less settled on Skype as our defacto method of communication. At the moment the only pain is ensuring that everybody has all the other employees added to their contact list. Can be a real pain when a new employee starts and they have to send details to everyone else and vice versa. Is there a solution that allows us to manage a central contacts list that we can push out to new/existing users?

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• Skype companywide global contacts list

  - by Martin

  We are a medium sized company based across several sites and with a number of home workers. We have more or less settled on Skype as our defacto method of communication. At the moment the only pain is ensuring that everybody has all the other employees added to their contact list. Can be a real pain when a new employee starts and they have to send details to everyone else and vice versa. Is there a solution that allows us to manage a central contacts list that we can push out to new/existing users?

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• Cross-platform distributed fault-tolerant (disconnected operation/local cache) filesystem

  - by Adrian Frühwirth

  We are facing a design "challenge" where we are required to set up a storage solution with the following properties: What we need HA a scalable storage backend offline/disconnected operation on the client to account for network outages cross-platform access client-side access from certainly Windows (probably XP upwards), possibly Linux backend integrates with AD/LDAP (permission management (user/group management, ...)) should work reasonably well over slow WAN-links Another problem is that we don't really know all possible use cases here, if people need to be able to have concurrent access to shared files or if they will only be accessing their own files, so a possible solution needs to account for concurrent access and how conflict management would look in this case from a user's point of view. This two years old blog posts sums up the impression that I have been getting during the last couple of days of research, that there are lots of current übercool projects implementing (non-Windows) clustered petabyte-capable blob-storage solutions but that there is none that supports disconnected operation nicely and natively, but I am hoping that we have missed an obvious solution. What we have tried OpenAFS We figured that we want a distributed network filesystem with a local cache and tested OpenAFS (which, as the only currently "stable" DFS supporting disconnected operation, seemed the way to go) for a week but there are several problems with it: it's a real pain to set up there are no official RHEL/CentOS packages the package of the current stable version 1.6.5.1 from elrepo randomly kernel panics on fresh installs, this is an absolute no-go Windows support (including the required Kerberos packages) is mystical. The current client for the 1.6 branch does not run on Windows 8, the current client for the 1.7 does but it just randomly crashes. After that experience we didn't even bother testing on XP and Windows 7. Suffice to say, we couldn't get it working and the whole setup has been so unstable and complicated to setup that it's just not an option for production. Samba + Unison Since OpenAFS was a complete disaster and no other DFS seems to support disconnected operation we went for a simpler idea that would sync files against a Samba server using Unison. This has the following advantages: Samba integrates with ADs; it's a pain but can be done. Samba solves the problem of remotely accessing the storage from Windows but introduces another SPOF and does not address the actual storage problem. We could probably stick any clustered FS underneath Samba, but that means we need a HA Samba setup on top of that to maintain HA which probably adds a lot of additional complexity. I vaguely remember trying to implement redundancy with Samba before and I could not silently failover between servers. Even when online, you are working with local files which will result in more conflicts than would be necessary if a local cache were only touched when disconnected It's not automatic. We cannot expect users to manually sync their files using the (functional, but not-so-pretty) GTK GUI on a regular basis. I attempted to semi-automate the process using the Windows task scheduler, but you cannot really do it in a satisfactory way. On top of that, the way Unison works makes syncing against Samba a costly operation, so I am afraid that it just doesn't scale very well or even at all. Samba + "Offline Files" After that we became a little desparate and gave Windows "offline files" a chance. We figured that having something that is inbuilt into the OS would reduce administrative efforts, helps blaming someone else when it's not working properly and should just work since people have been using this for years. Right? Wrong. We really wanted it to work, but it just doesn't. 30 minutes of copying files around and unplugging network cables/disabling network interfaces left us with (silent! there is only a tiny notification in Windows explorer in the statusbar, which doesn't even open Sync Center if you click on it!) undeletable files on the server (!) and conflicts that should not even be conflicts. In the end, we had one successful sync of a tiny text file, everything else just exploded horribly. Beyond that, there are other problems: Microsoft admits that "offline files" in Windows XP cannot cope with "large files" and therefore does not cache/sync them at all which would mean those files become unavailable if the connection drop In Windows 7 the feature is only available in the Professional/Ultimate/Enterprise editions. Summary Unless there is another fault-tolerant DFS that supports Windows natively I assume that stacking a HA Samba cluster on top of something like GlusterFS/Lustre/whatnot is the only option, but I hope that I am wrong here. How do other companies allow fault-tolerant network access to redundant storage in a heterogeneous environment with Windows?

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• Wordpress blog website apache and IIS subdirectory

  - by Philippe

  The issue is this : Our company has a website hosted on an IIS server. I have recently been given the task to configure a WordPress server for an eventual WordPress blog so that our social media employee could test and see how it works. This was completed successfully and easily on a new server and on a WAMP configuration. The website was published as wordpress.domain.com and works fine. HOWEVER! I have now been requested to ensure that the soon-to-go-online blog would be accessible through the address domain.com/blog. Is there a way to modify the original company website and simple redirect the /blog to the Apache WordPress website? If not, is there a way to transfer the wordpress.domain.com on the IIS server hosting the main website and keep the configuration? Is there a better solution that I haven't thought about (probably)? If so, what would you all suggest?

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• Auto switching between wired and wireless connections

  - by Joe

  How about this situation. Our business deals a lot with medical information. And some of our clients have demands based off HIPPA, etc. There is one now where they do not want an employee to have both wired and wireless on at same time. If the wireless is on the wired needs to be turned off automatically and vice versa. However, this can not be up to the end user to manage! I have looked for third party applications and only have found http://www.wirelessautoswitch.com Does anyone know of anything else that is out there? Or possible something that can be done via group policy, etc.?

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• Auto switching between wired and wireless connections

  - by Joe

  How about this situation. Our business deals a lot with medical information. And some of our clients have demands based off HIPPA, etc. There is one now where they do not want an employee to have both wired and wireless on at same time. If the wireless is on the wired needs to be turned off automatically and vice versa. However, this can not be up to the end user to manage! I have looked for third party applications and only have found http://www.wirelessautoswitch.com Does anyone know of anything else that is out there? Or possible something that can be done via group policy, etc.?

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• Any good method for mounting Hadoop HDFS from another system?

  - by Beel

  I want to mount the Cloudera Hadoop as a Linux file system over the LAN. As a setup, I already have the hadoop cluster running on a set of Ubuntu machines. But now I need to be able to use it as a normal file system from a Fedora system over the LAN. I tried FUSe but two things: 1. Cloudera says FUSE loses data (click here for that comment by a Cloudera employee on the official Cloudera support site) 2. I've had no success making it work the way we want As a point of clarification, I am using Hadoop ONLY for the file system, not for its other capabilities.

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• need help upgrading small business wifi network

  - by Henry Jackson

  Our small business currently has 3 wireless access points around the building, each with their own SSID. Security is done with WEP (ick) and MAC address filtering (double ick). We are trying to reconfigure the setup, with these goals: wifi roaming between the access points user-based authentication that isn't as annoying as MAC address filtering. 1) The entire building is hardwired with ethernet, so I assume it should be easy to set up the routers to act as one big network, but I can't figure out how. Can someone point me in the right direction? The routers are consumer-grade linksys routers, is it possible to do this without getting new hardware? 2) For security, we will probably upgrade to WPA2, and I'm thinking of using the Enterprise version so that users can log in with a username, instead of having a single key (so if an employee leaves or something, their access can be removed). We have several on-site Windows servers, can one of them be set up as a RADIUS server, or is that best left to a dedicated machine (again, using existing hardware is good).

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• Changing Administrator password on a Windows 2008 web server

  - by Nick

  I've just taken over the administration of a Windows 2008 web server from a previous employee on a temporary basis. I need to change the Admin password as soon as I can but I've noticed that quite a few of the services also run under this account. So: Is there a quick way to find out which services will be affected by me changing the password or is it a question of going down the list? It doesn't seem right to me that the Admin account is used in this manner; should I create a different account for these services, or is using the Admin a/c standard practice? I realize everyone's servers / networks are set up differently, but are there any other items I should be aware of when changing the Admin password? Thanks

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• need help upgrading small business wifi network

  - by Henry Jackson

  Our small business currently has 3 wireless access points around the building, each with their own SSID. Security is done with WEP (ick) and MAC address filtering (double ick). We are trying to reconfigure the setup, with these goals: wifi roaming between the access points user-based authentication that isn't as annoying as MAC address filtering. 1) The entire building is hardwired with ethernet, so I assume it should be easy to set up the routers to act as one big network, but I can't figure out how. Can someone point me in the right direction? The routers are consumer-grade linksys routers, is it possible to do this without getting new hardware? 2) For security, we will probably upgrade to WPA2, and I'm thinking of using the Enterprise version so that users can log in with a username, instead of having a single key (so if an employee leaves or something, their access can be removed). We have several on-site Windows servers, can one of them be set up as a RADIUS server, or is that best left to a dedicated machine (again, using existing hardware is good).

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• need help upgrading small business wifi network

  - by Henry Jackson

  Our small business currently has 3 wireless access points around the building, each with their own SSID. Security is done with WEP (ick) and MAC address filtering (double ick). We are trying to reconfigure the setup, with these goals: wifi roaming between the access points user-based authentication that isn't as annoying as MAC address filtering. 1) The entire building is hardwired with ethernet, so I assume it should be easy to set up the routers to act as one big network, but I can't figure out how. Can someone point me in the right direction? The routers are consumer-grade linksys routers, is it possible to do this without getting new hardware? 2) For security, we will probably upgrade to WPA2, and I'm thinking of using the Enterprise version so that users can log in with a username, instead of having a single key (so if an employee leaves or something, their access can be removed). We have several on-site Windows servers, can one of them be set up as a RADIUS server, or is that best left to a dedicated machine (again, using existing hardware is good).

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• Can I increase the link speed of the RAS Server on our MS Win2k3 box?

  - by Ducain

  We are running a Win2K3 Server box, and I'm a remote employee that connects via VPN. I've been frustrated for some time by the connection speed over the VPN (the office HQ has a decent speed and I have a biz class connection here), and decided to do some checking today. This morning, I was dialed in and looked at the networking tab of the task manager, and I see that the adapter for the RAS Server (the box has 4 Gigabit adapters) has a speed that seems far too low. The speed for the RAS Server link hovers between 300 - 600 Kbps. The local connection (and others) all say 1 Gbps. Can I set this to a higher speed? Is this information accurate? Thanks for the input.

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• problem getting scanning to work on epson workforce 610

  - by thatisvaliant

  i installed the latest epson software on my user's computer. everything works fine from the admin account (printing / scanning). yet, when i go to user's account (the standard user mode account the company employee uses on there machine) and launch the epson scan software or scan settings software it times out and puts up a dialog box asking me if i want to use the trouble assistant. my question is why would this all work in the admin account yet not work in the user mode account? any help is greatly appreciated.

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• Sending Email via Outlook with address containing 2 apostrophes

  - by Luke Duddridge

  Hello All, I am struggling to find anything on the interweb, We have a client and the email address we have been given for one of their employees contains 2 apostrophes. One of our team is struggling to send an email to said employee. The client says the email is valid, but the postmaster reply tells me otherwise. could not be delivered. The problem appears to be : -- Recipient email address is possibly incorrect Additional information follows : -- 550 5.1.1 <xx.xx'xxx'[email protected]>... User Unknown Could anyone shed any light; is this a problem with the user being unknown or is the 2 apostrophes causing an issue. EDIT: Is there any way to encode an apostrophe? Cheers

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• Separate tables or single table with queries?

  - by Joe

  I'm making an employee information database. I need to handle separated employees. Should I a. set up a query with a macro to send separated employees to a separate table, or b. just add a flag to the single table denoting separation? I understand that it's best practice to take choice b, and the one reason I can think of for this is that any structural changes I make to the table later will have to be done in both places. But it also seems like setting up a flag forces me to filter out that flag for basically every useful query I'm going to make in the future.

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• Streamline Active Directory account creation via automated web site

  - by SteveM82

  In my company we have high employee turnover, and hence our helpdesk receives about a dozen requests per week for new Active Directory accounts. Currently, we receive these requests simply via e-mail or voice-mail, and rarely do we have all of the information necessary to create the account. I would like to find a web application that can be used by a manager or supervisor to formalize the requests they make for AD accounts for new employees under their command. Ideally, the application would prompt for all of necessary information, and allow the helpdesk to review the requests and approve or deny each one. If approved, the application would take care of creating the account and send an e-mail to the manager. I have found several application on the Internet that handle self-service account management (i.e., password resets or update contact info), which is also nice to have, but nothing that streamlines the new account request and creation part. Can anyone make suggestions on such an application? Thanks.

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• users connecting to remote desktop to use software

  - by Jordan

  Im an IT assistant at a CNC milling company and we use a program called made2manage. Its an ERP (enterprise resource management) software. Each license is something like 5k and instead of giving each employee there own copy of the software he has everyone that uses the program connect to a server that has a copy of m2m on it. Its slow when there are a bunch of people connected to it. But I guess they dont want to buy more licenses. Is there a better way to do something like this? How bad of a practice is this?

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• Sync files between two users on Windows-7 Enterprise

  - by Zachary

  I'm running Windows-7 enterprise on a dell Laptop, and I'd like to sync the entire user directory structure between two users. Background: I am an existing user on the computer, and soon I'll be sharing the computer with an employee. I want everything from my account to overwrite the other, while anything he does is mirrored on mine. I'm not worried about security because nothing vital is on the computer. Both accounts are administrators, and I have already tried to use hard links to accomplish this. However the prompt leaves me with "Access Denied". Is what I'm trying to do possible, and if so what steps must be done to accomplish it?

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• Why does my excel document have 960,000 empty rows?

  - by C-dizzle

  I have an excel document, Office 2007, on a Windows 7 machine (if that part matters any, I'm not sure but just throwing it out there). It is a list of all employee phone numbers. If I need to generate a new page, I can click on page 2 and the table will automatically generate again. The problem is, someone messed it up since it's on a network drive and now shows I have over 960,000 rows of data, when I really don't! I did CTRL+END to see if any data was in the last cell, so I cleared it out, deleted that row and column, but still didn't fix it. It almost seems like it duplicates itself after the deletion. How can I fix this instead of recreating the entire document?

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• Restricting permissions to individual documents on SharePoint

  - by wahle509

  Here's what I'm trying to do: I would like to create a list of documents on a site in my company's SharePoint site. Each document should have specific user's permissions to view and edit it. For example: The list is for performance reports. John has his out there called "John_PR_09.docx". Only him and his supervisor should have permissions to view, edit, or do anything to it. And then another employee has hers out there with permissions for only her and her supervisor, and so on... I have tested this out with a document that I removed the groups and users from (since they inherit permissions from it's parent) and only gave my user account permissions to. I then asked someone else to try and open and she could, she even wrote "TEST" on the document and saved it. What am I doing wrong? I thought I stopped it from inheriting permissions from it's parent and only gave myself rights to edit it.

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