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• What is the best answer for: "my Internet is not working"?

  - by Maciek Sawicki

  Hi, I look for work in IT Support. One of interview questions is: what would you first say if user call You and tell my Internet is not working? I think about it a lot and still don't know what is correct answerer nor what answer my future employer expects. My choice would be something like: What part of Internet? (but more polite). For example I could ask for opening web page that works on my PC. Please give only serious answers. If You want BOFH or "The website is down" style answers I can create separate question for that.

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• Choosing a low cost wildcard SSL cert (PsotiveSSL, RapidSSL, or other)?

  - by Malcolm

  I'm looking to put in place a wildcard SSL certificate for a server that will be providing REST style web services to multiple subdomains. We use NameCheap.com for our DNS services and they offer a choice of 2 very competitively priced wildcard certs: PositiveSSL Wildcard $129.99/yr RapidSSL Wildcard $148.88/yr Is there any reason to choose one of these branded certs over the other? Or are there problems with these low cost certs that we should aware of? If so, what SSL vendor/products do you recommend and why do you recommend them? Thank you, Malcolm

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• UPNP/DLNA music player for Windows?

  - by DM8

  I'm looking for a UPNP/DLNA Client for Windows. The server is MediaTomb on a Ubuntu box. The clients are Windows (any, XP and up). I'm looking for a simplistic music player program but failed to identify any. I'm hoping for something in the style of Winamp or Windows Media Player. I've looked, but so far only been able to achieve playback on Windows with HTPC-ish software like XBMC, and on an android cellphone (several players for that there, all worked fine). Edit: Just to clarify, I'm not looking for an HTPC Suite (IE XBMC), I'm looking for a regular-looking music player.

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• My webserver just got hacked [closed]

  - by billmalarky

  Possible Duplicate: My server's been hacked EMERGENCY My web server just got hacked. It was on a vps so I think it was hacked through another site. When I loaded the homepage it looks like it ran some script. Can anyone tell me if this script is malicious and if I just got screwed by my own website? `<script>var _0x8ae2=["\x68\x74\x74\x70\x3A\x2F\x2F\x7A\x6F\x6E\x65\x2D\x68\x2E\x6F\x72\x67\x2F\x61\x72\x63\x68\x69\x76\x65\x2F\x6E\x6F\x74\x69\x66\x69\x65\x72\x3D\x54\x69\x47\x45\x52\x2D\x4D\x25\x34\x30\x54\x45","\x6F\x70\x65\x6E","\x68\x74\x74\x70\x3A\x2F\x2F\x7A\x6F\x6E\x65\x2D\x68\x2E\x6F\x72\x67\x2F\x61\x72\x63\x68\x69\x76\x65\x2F\x6E\x6F\x74\x69\x66\x69\x65\x72\x3D\x54\x69\x47\x45\x52\x2D\x4D\x25\x34\x30\x54\x45\x2F\x73\x70\x65\x63\x69\x61\x6C\x3D\x31","\x68\x74\x74\x70\x3A\x2F\x2F\x6C\x6D\x67\x74\x66\x79\x2E\x63\x6F\x6D\x2F\x3F\x71\x3D\x48\x61\x63\x6B\x65\x64\x20\x62\x79\x20\x54\x69\x47\x45\x52\x2D\x4D\x25\x34\x30\x54\x45","\x73\x63\x72\x6F\x6C\x6C\x42\x79","\x74\x69\x74\x6C\x65","\x48\x61\x63\x6B\x65\x44\x20\x42\x79\x20\x54\x69\x47\x45\x52\x2D\x4D\x40\x54\x45","\x6F\x6E\x6B\x65\x79\x64\x6F\x77\x6E","\x72\x65\x73\x69\x7A\x65\x54\x6F","\x6D\x6F\x76\x65\x54\x6F","\x6D\x6F\x76\x65\x28\x29","\x72\x6F\x75\x6E\x64","\x66\x67\x43\x6F\x6C\x6F\x72","\x62\x67\x43\x6F\x6C\x6F\x72","\x4C\x4F\x4C","\x61\x76\x61\x69\x6C\x57\x69\x64\x74\x68","\x61\x76\x61\x69\x6C\x48\x65\x69\x67\x68\x74"];function details(){window[_0x8ae2[1]](_0x8ae2[0]);window[_0x8ae2[1]](_0x8ae2[2]);window[_0x8ae2[1]](_0x8ae2[3]);} ;window[_0x8ae2[4]](0,1);if(document[_0x8ae2[5]]==_0x8ae2[6]){function keypressed(){return false;} ;document[_0x8ae2[7]]=keypressed;window[_0x8ae2[8]](0,0);window[_0x8ae2[9]](0,0);setTimeout(_0x8ae2[10],2);var mxm=50;var mym=25;var mx=0;var my=0;var sv=50;var status=1;var szx=0;var szy=0;var c=255;var n=0;var sm=30;var cycle=2;var done=2;function move(){if(status==1){mxm=mxm/1.05;mym=mym/1.05;mx=mx+mxm;my=my-mym;mxm=mxm+(400-mx)/100;mym=mym-(300-my)/100;window[_0x8ae2[9]](mx,my);rmxm=Math[_0x8ae2[11]](mxm/10);rmym=Math[_0x8ae2[11]](mym/10);if(rmxm==0){if(rmym==0){status=2;} ;} ;} ;if(status==2){sv=sv/1.1;scrratio=1+1/3;mx=mx-sv*scrratio/2;my=my-sv/2;szx=szx+sv*scrratio;szy=szy+sv;window[_0x8ae2[9]](mx,my);window[_0x8ae2[8]](szx,szy);if(sv<0.1){status=3;} ;} ;if(status==3){document[_0x8ae2[12]]=0xffffFF;c=c-16;if(c<0){status=8;} ;} ;if(status==4){c=c+16;document[_0x8ae2[13]]=c*65536;document[_0x8ae2[12]]=(255-c)*65536;if(c>239){status=5;} ;} ;if(status==5){c=c-16;document[_0x8ae2[13]]=c*65536;document[_0x8ae2[12]]=(255-c)*65536;if(c<0){status=6;cycle=cycle-1;if(cycle>0){if(done==1){status=7;} else {status=4;} ;} ;} ;} ;if(status==6){document[_0x8ae2[5]]=_0x8ae2[14];alert(_0x8ae2[14]);cycle=2;status=4;done=1;} ;if(status==7){c=c+4;document[_0x8ae2[13]]=c*65536;document[_0x8ae2[12]]=(255-c)*65536;if(c>128){status=8;} ;} ;if(status==8){window[_0x8ae2[9]](0,0);sx=screen[_0x8ae2[15]];sy=screen[_0x8ae2[16]];window[_0x8ae2[8]](sx,sy);status=9;} ;var _0xceebx11=setTimeout(_0x8ae2[10],0.3);} ;} ;</script><body bgcolor="#000000" oncontextmenu="return false;"><p align="center"><span style="font-weight: 700;"><font face="Tahoma" size="5" color="#EEEEEE"><i>Server HackeD<br/><br/>By</i> </font><br/><br/><a href="#" class="name"><script>if (navigator.appName == 'Microsoft Internet Explorer'){document.write('<font face="Arial Black" size="5" color="#FF0000">');}else{document.write('<font face="Arial Black" size="5" color="black" style="text-shadow:#FFFFFF 2px 2px 5px">');}</script><i onclick="details()">TiGER-M@TE</i></font></a></span><br/><br/><script>var l1n3='<img src="data:image/gif;base64,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" />'; document.write(l1n3+l1n3);`

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• Independent SharePoint Trainer in DC ~ I conduct, teacher-led SHAREPOINT user training anywhere ~

  - by technical-trainer-pro

  Your options: "*interactive" hands-on VIRTUAL or CLASSROOM style training to all SharePoint Users & Site Admin owners.* I also develop customized classes tailored to the specific design of any SharePoint Site - acting as the translator for those left to understand and use it, on an everyday basis. Audience: users,clients,stakeholders,trainers Areas: functionality,operations,management, user site customization,ITIL training, governance process,change mangement and industry or client specific scenerios. INDIVIDUAL RATE- $300 to join any class *(1)* GROUP RATE - $1500 for a private group of (6-10) Flexible Scheduling contact me : [email protected] Local to DC/MD/VA ---can train hands-on anywhere~

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• Changing default shortcut for Spaces on a Macbook Pro with Snow Leapord?

  - by Mahmoud Abdelkader

  I'm primarily a Linux user but my main home PC is a Macbook Pro with Snow Leopard. The concept of "Spaces" in a Mac is extremely important to how I utilize my development environments and I use this feature on Linux all the time. I use Compiz Manager for Ubuntu which allows me to "Desktop Switch" and navigate all desktops using the Ctrl+Alt+Arrow keys to a particular desktop. On a Mac, the process is similar, however, you're only given 3 non-customizable short-cuts: Option+Arrow, Ctrl+Arrow, and Alt+Arrow. How can I change the keyboard shortcut to take Ctrl+Option? The keys would then fit my working style and it won't feel awkward to remember two sets of keyboard shortcuts. Thanks! Mahmoud

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• Windows 8.1 Search does not automatically select first search match

  - by Miguel Sevilla

  When I search in Windows 8/8.1 (start menu-start typing), it doesn't automatically highlight the search term. For example, if I'm trying to open the "Internet Options" panel and type the entire thing out in search, I have to down arrow or tab to the "Internet Options" search result. This is retarded. I'm used to Windows 7 style search where the first match is highlighted and i can easily just hit return. First match highlighting does work for other built-in things like "Control Panel", but it should work for all things in general, as it did in Windows 7 search. Anyways, if there is an option to enable this in Windows 8/8.1, I'd appreciate the tip. Thanks!

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• Security question pertaining web application deployment

  - by orokusaki

  I am about to deploy a web application (in a couple months) with the following set-up (perhaps anyways): Ubuntu Lucid Lynx with: IP Tables firewall (white-list style with only 3 ports open) Custom SSH port (like 31847 or something) No "root" SSH access Long, random username (not just "admin" or something) with a long password (65 chars) PostgreSQL which only listens to localhost 256 bit SSL Cert Reverse proxy from NGINX to my application server (UWSGI) Assume that my colo is secure (Physical access isn't my concern for the time being) Application-level security (SQL injection, XSS, Directory Traversal, CSRF, etc) Perhaps IP masquerading (but I don't really understand this yet) Does this sound like a secure setup? I hear about people's web apps getting hacked all the time, and part of me thinks, "maybe they're just neglecting something", but the other part of me thinks, "maybe there's nothing you can do to protect your server, and those things are just measures to make it a little harder for script kiddies to get in". If I told you all of this, gave you my IP address, and told you what ports were available, would it be possible for you to get in (assuming you have a penetration testing tool), or is this really protected well.

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• Is it possible to edit the web pages in the Profile Manager (OSX Lion Server) user portal?

  - by sglantz

  When setting up Profile Manager in Lion Server, there are a few web pages that are generated for web management of both devices and profiles. Is it possible to edit these pages in any way? I am just looking to customize the look and feel without changing the functionality. If editing is possible, where are these pages stored? I have looked through the /Library/Server/ProfileManager and /Library/Server/Web folders without any luck. This is one particular page I would like to edit. Ideally I would like to be able to edit the HTML directly. I am looking to match the page's style with a variety of other pages hosted on the server.

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• laptop overheating ran defraggler and now its not as hot

  - by Marko

  Trying to diagnose and fix an overheating Acer 5735 laptop, running speedfan and doing general workload to try and cause the overheat conditions. I notice that windows xp is badly fragmented according to defraggler, at 58% fragmentation. So I defrag whilst watching the speedfan window, which was at the start reporting high warning style symbols for all of the sensors. After the defrag, I rebooted and ran a few programs, and even defraggler again and the sensors in speedfan all reported green i.e. not high. Wondering if there is a correlation between windows fragmentation causing the hard drive to work harder and produce more heat inside the laptop? dont want to just assume that the problems are resolved, so either speedfan is not accurate enough or fragmentation can lead to additional hard drive heat? All comments or suggestions welcome.

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• File permission set to 644 and wordpress cannot access them?

  - by Joel

  I'm having problems with WordPress not be able to access files. When installing certain themes and plugins, it comes up with an error saying that it cannot create the directory. When I try to edit style.css it says that I need to make that file writable. The file permissions were set to 644. It wouldn't work until I changed the settings to 777 or 776. WordPress was installed by our local ISP. Anyone got any ideas? It seems that WordPress has not been setup properly. Is there anyway I can fix this without reinstalling the whole thing?

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• 3 TB HDD won't reactivate

  - by isif

  After doing a clean install of Windows 8 my Seagate 3 TB HDD won't reactivate in Disk Management. The two volumes are there but I can't use them for some reason. The drive was previously used with a GPT partition table, I can see the two spanned volumes but can't reactivate either. I backed up all my files from Windows 7 onto that drive and desperately need them back. What can and should I do to get the drive back up and running? When I go to Disk → Properties → Volumes, it claims the drive has a MBR partition style, so converting to GPT somehow without data loss should work. gDisk claims to be able to do that but when I point it to the drive, it claims that it has a GPT partition and a protected MBR partition. Any suggestions on what to do?

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• Certain web pages are suddenly not rendering properly in FireFox

  - by LeopardSkinPillBoxHat

  I am using FireFox 3.6.3. I noticed in the last couple of days that several webpages which I visit regularly are not rendering properly. A lot of the text is overlapping with other text and it basically looks like the style sheet is completely screwed up. I have tried disabling all of my Add-Ons and it doesn't make a difference. When I use Coral IE Tab to render the pages using IE they display without any problems. The websites which are not rending properly for me are: The Age Google Reader One interesting thing I noticed is that if I modify the Google Reader URL to not use SSL (i.e. change https to http) it renders without any issues. However, The Age website is not using SSL, and that still doesn't render properly. I have also disabled my Proxy Server (I normally use one at work) but this doesn't make a difference either.

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• What is the keyboard shortcut to clear formatting on Office 2008 Mac?

  - by Laurent Bourgault-Roy

  I recently switched from a PC to a brand new Macbook Pro. I was happy to see that most of the keyboard shortcuts in Word 2008 where the same or almost the same than in Word 2007. However, there is one keyboard shortcut that I dearly miss : the clear formatting shortcut (ctrl + space on Windows). I know the feature exists since it's in the formatting bar, but I can't find the keyboard shorcut. I tried cmd + space but that is the system keyboard shortcut to switch the keyboard type. alt + space delete the text without deleting the formatting. ctrl + space doesn't seem to do anything. Does anyone know what the keyboard shortcut for the clear formatting command may be? I hope there's one because it's really painful to reach for the mouse everytime I put a title and I want to switch to a normal paragraph style...

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• What steps put my bash prompt commands into vim and then back again to bash to execute?

  - by xtian

  I've enabled VIM style editing of bash commands at the bash prompt as default bash setting. On a few occasions I've accidentally opened a blank vim file with some complex bash command I was writing. Awesome. How do I get the newly written line in vim back into bash? I found another post where the author had the opposite trouble--or so it seems. What steps put my bash prompt commands into vim and then back again to bash to execute?

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• Disable Mailman Reminders

  - by VxJasonxV

  We run a mailserver on OSX server, and a few mailing lists. The password/subscription reminds USED to come out at 8AM (local), but in the past months it's moved to 5AM, a nuisance to all involved. It would appear that mailman has been modified by Apple because there is no cronjob entry I can find that controls when these reminder notices come out, and I haven't found any launch agent/daemon plists that would control this ether. Nor have I found anything in the mailman configuration web pages. So... where are they?! Due to the specific-announcement style of use, they're a fairly worthless message to be originated, and they are a huge bother when announcing to support phones.

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• Website deployment - managing uploaded content?

  - by Legion

  I'm a programmer by trade, "server administrator" by company necessity. We're looking at dumping the old painful "update site by FTP upload" style of deployment. Having the webserver check out the latest code base from version control into a folder and having a "current" symlink point to the latest checkout (allowing for easily stepping back to an older version by changing the symlink) seems to be the way we want to go. But I have a question: what's a good practice for dealing with user-uploaded content? This stuff isn't in version control. I have a couple of ideas for dealing with this, but what is the smart, accepted practice?

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• rEFIt can't sync GPT and MBR after resizing boot camp partition

  - by benwad

  I've been trying to follow the instructions here to increase the size of my boot camp partition: http://plonsdale.wordpress.com/2011/06/24/tech-tip-increasing-the-size-of-a-bootcamp-partition-with-free-tools/ I got as far as step 3 when I booted from the rEFIt CD. I selected the partitioning tool and it gave me the following message: Error: Not Found returned from gptsync.efi Now the Windows boot camp partition doesn't show up when I hold alt when starting my mac. Trying to boot into Windows using the rEFIt CD gives me a message saying no Windows installation is found. I then booted off the Windows 7 install CD and the 'repair' option gave me this message: This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows ...and if I try and go install a fresh version of Windows on this partition using the 'Custom (advanced)' option I get an error about the partition saying: Windows cannot be installed to this disk. The selected disk is of the GPT partition style

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• A keyboard shortcut from a sequence of keystrokes for Linux

  - by Little Bobby Tables

  I am looking for a way to define an Emacs-style keys sequence as a keyboard shortcut in Linux - Specifically, in Gnome, but more general solutions are also acceptable. For example, I would like a sequence like "Alt-w t" (that is, first press Alt-w and then t) to open a terminal, "Alt-w c" to close a window, and so on. The rationale behind this question is twofold: Make more use of desktop-wide keyboard shortcuts Make an old keyboard, that has no Win key, usable with desktop-wide keyboard shortcuts, without causing too many collisions with application - Specifically with Emacs. Thanks!

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• Rainmeter customization issues, pretty basic

  - by user62865

  I'll admit it; I'm new to using Rainmeter. What I want to do is create two panels (one left, the other on the right) that mirror one another. One side I want to work for the Eastern US while the other for the UK. I want to keep digital clocks, the same style etc., on both sides with their respective time zone. On top of this I want to have weather reports for the whole day (Current weather and temp, morning, afternoon, and night) for each location. However, I have not been able to find any skins which allow this. For whatever reason every time I try to load a skin for a clock I can only load it for one clock of that type and I'm having the same issue with the weather skins. Could anyone please tell me what skins I should look at and how to get a mirrored look?

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• Setting up autotest with rspec in ubuntu

  - by Reactor5

  I'm trying to set up autotest on Ubuntu, and no matter what my configuration, I get this: loading autotest/rails_rspec2 style: RailsRspec2 /home/brian/.rvm/gems/ruby-1.9.2-rc2@rails3tutorial/gems/redgreen-1.2.2/lib/redgreen/autotest.rb:6:in `<top (required)>': uninitialized constant Object::PLATFORM (NameError) the .autotest (~/.autotest) file I have is as follows: #!/usr/bin/env ruby require 'redgreen/autotest' def self.notify title, msg, img, pri='low', time=3000 `notify-send -i #{img} -u #{pri} -t #{time} '#{msg}'` end Autotest.add_hook :ran_command do |at| results = [at.results].flatten.join("\n") output = results.slice(/(\d+)\s+examples?,\s*(\d+)\s+failures?(,\s*(\d+)\s+not implemented)?(,\s*(\d+)\s+pending)?/) folder = "~/Pictures/autotest/" if output =~ /([123456789]|[\d]{2,})\sfailures?/ notify "FAIL:", "#{output}", folder+"rails_fail.png", 'critical', 10000 elsif output =~ /[1-9]\d*\spending?/ notify "PENDING:", "#{output}", folder+"rails_pending.png", 'normal', 10000 else notify "PASS:", "#{output}", folder+"rails_ok.png" end end what am I doing wrong here?

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• Word 2003 set styles won't convert over when opened in Word 2010

  - by Candy

  If I have set styles in a Word 2003 document, how can I get the set styles to appear when the document is opened in Word 2010? When I open the document that was created using 2003 (that has set custom styles), in 2010 it converts everything to the 2010 styles. When I try selecting Change Styles?Style Set?Word 2003, it doesn’t pick up my custom styles; it only picks up the default 2003 styles. I want to be able to keep my custom styles that were created in the template using 2003.

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• How can I pretty print erb in BBedit indenting rails tags and not just markup?

  - by Andres Diez

  I want to re-indent my code but the rails tags <% foo %> get aligned to the left with no indentation. What I'm using is: markup utilities format pretty print Does anyone know if there is a way to reconfigure this behavior? UPDATE: I just found this out but cant seem to get it working: "The 'Pretty print' option for Markup - Utilities - Format is now implemented internally using a Dreamweaver-style source format profile. This affords slightly prettier output than was possible before. Advanced users can override the factory format profile by placing an appropriately constructed file at ~/Library/Application Support/BBEdit/SourceFormat.profile." I opened the bbedit app package, found the file, copied it to the folder indicated in "application support" and tweaked the desired indentation width just as a test before touching anything else, and it doesnt seem to do anything.

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• Can I rely on S3 to keep my data secure?

  - by Jamie Hale

  I want to back up sensitive personal data to S3 via an rsync-style interface. I'm currently using s3cmd - a great tool - but it doesn't yet support encrypted syncs. This means that while my data is encrypted (via SSL) during transfer, it's stored on their end unencrypted. I want to know if this is a big deal. The S3 FAQ says "Amazon S3 uses proven cryptographic methods to authenticate users... If you would like extra security, there is no restriction on encrypting your data before storing it in Amazon S3." Why would I like extra security? Is there some way my buckets could be opened to prying eyes without my knowing? Or are they just trying to save you when you accidentally change your ACLs and make your buckets world-readable?

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• How can I lock my Mac when I walk away?

  - by schnapple

  This has got to be an easy, trivial question but as a new Mac user, how can I lock my Mac when I walk away? On Windows this is dead simple - Win+L. Or hit Ctrl-Alt-Del and select "Lock this Computer" The best thing I've found for the Mac is to rig the screensaver to require password on wake, set a hot corner to fire off the screen saver, and do that as I leave. Which feels really "Windows 3.1" to me. Is there a Win+L-style method to quickly lock my Mac when I walk away?

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