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  • Transformation of Product Management in Telecommunications for Rapid Launch of Next Generation Products

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } The Telecom industry continues to evolve through disruptive products, uncertain markets, shorter product lifecycles and convergence of technologies. Today’s market has moved from network centric to consumer centric and focuses primarily on the customer experience. It has resulted in several product management challenges such as an increased complexity and volume of offerings, creating product variants, accelerating time-to-market, ability to provide multiple product views for varied stakeholders, leveraging OSS intelligence to BSS layer, product co-creation and increasing audit and security concerns for service providers. The document discusses how enterprise product management enabled by PLM-based product catalogue solutions helps to launch next generation products rapidly in the context of the Telecommunication Industry.   1.0.       Introduction   Figure 1: Business Scenario   Modern business demands the launch of complex products in a very short timeframe and effecting changes in the price plan faster without IT intervention. One of the key transformation initiatives companies are focusing on is in the area of product management transformation and operational efficiency improvement. As part of these initiatives, companies are investing in best- in-class COTs-based Product Management solutions developed on industry-wide standards.   The new COTs packages are planned to integrate with existing or new B/OSS systems to provide a strategic end-to-end agile solution for reduced time-to-market and order journey time. In addition, system rationalization is being undertaken to phase out legacy systems and migrate to strategic systems.   2.0.       An Overview of Product Management in Telecom   Product data in telecom is multi- dimensional and difficult to manage. It increased significantly due to the complexity of the product, product offerings on the converged network, increased volume of offerings, bundled offering structures and ever increasing regulatory requirements.   In addition, the shrinking product lifecycle in telecom makes it difficult to manage the dynamic product data. Mergers and acquisitions coupled with organic growth pose major challenges in product portfolio management. It is a roadblock in the journey towards becoming an agile organization.       Figure 2: Complexity in Product Management   Network Technology’ is the new dimension in telecom product management where the same products are realized through different networks i.e., Soiled network to Converged network. Consequently, the product solution is different.     Figure 3: Current Scenario - Pain Points in Product Management   The major business implications arising out of the current scenario are slow time-to-market and an inefficient process that affects innovation.   3.0. Transformation of Next Generation Product Management   Companies must focus on their Product Management Transformation Journey in the areas of:   ·       Management of single truth of product information across the organization/geographies which is currently managed in heterogeneous systems   ·       Management of the Intellectual Property (IP) on the product concept and partnership in the design of discrete components to integrate into the system   ·       Leveraging structured and unstructured product data within the extended enterprise to extract consumer insights and drive innovation   ·       Management of effective operational separation to comply with regulatory bodies   ·       Reuse of existing designs and add relevant features such as value-added services to enable effective product bundling     Figure 4: Next generation needs   PLM-based Enterprise Product Catalogue solutions efficiently address the above requirements and act as an enabler towards product management transformation and rapid product launch.   4.0. PLM-based Enterprise Product Management     Figure 5: PLM-based Enterprise Product Mastering   Enterprise Product Management (EPM) enables the business to manage complex product attributes of data in complex environments. Product Mastering helps create a 'single view' of the product by creating a business-driven, IT-supported environment where a global 'single truth record' is created, managed and reused.   4.1 The Business Case for Telco PLM-based solutions for Enterprise Product Management   ·       Telco PLM-based Product Mastering solutions provide a centralized authoring environment for product definition and control of all product data and rules   ·       PLM packages are designed to support multiple perspectives of product data (ordering perspective, billing perspective, provisioning perspective)   ·       Maintains relationships/links between different elements of the entire product definition   ·       Telco PLM packages are specialized in next generation lifecycle management requirements of products such as revision and state management, test and release management, role management and impact analysis)   ·       Takes into consideration all aspects of OSS product requirements compared to CRM product catalogue solutions where the product data managed is mostly order oriented and transactional     ·       New breed of Telco PLM packages are designed with 'open' standards such as SID and eTOM. They are interoperable, support integration frameworks such as subscription and notification.   ·       Telco PLM packages have developed good collaboration frameworks to integrate suppliers and partners into the product development value chain   4.2 Various Architectures/Approaches for Product Mastering using Telco PLM systems   4. 2.a Single Central Product Management (Mastering) Approach   Figure 6: Single Central Product Management (Master) Approach       This approach is implemented across verticals such as aerospace and automotive. It focuses on a physically centralized product master to which other sources are dependent on. The product definition data (Product bundles, service bundles, price plans, offers and discounts, product configuration rules and market campaigns) is created and maintained physically in a centralized environment. In addition, the product definition/authoring environment is centralized. The existing legacy product definition data available in CRM product catalogue, billing catalogue and the legacy product catalogue is migrated to the centralized PLM-based Enterprise Product Management solution.   Architectural changes must be made in the existing business landscape of applications to create and revise data because the applications have to refer to the central repository for approvals and validation of product configurations. It is achieved by modifying how the applications write data or how the applications can be adapted to use the rules to be managed and published.   Complete product configuration validation will be done in enterprise / central product catalogue and final configuration will be sent to the B/OSS system through the SOA compliant product distribution architecture. The approach/architecture enables greater control in terms of product data management and product data governance.   4.2.b Federated Product Management (Mastering) Architecture     Figure 7: Federated Product Management (Mastering) Architecture   In the federated product mastering approach, the basic unique product definition data (product id, description product hierarchy, basic price plans and simple product design rules) will be centrally created and will be maintained. And, the advanced product definition (Product bundling, promotions, offers & discount plans) will be created in respective down stream OSS systems. The advanced product definition (Product bundling, promotions, offers and discount plans) will be created in respective downstream OSS systems.   For example, basic product definitions such as attributes, product hierarchy and basic price plans will be created and maintained in Enterprise/Central product reference catalogue and distributed to downstream OSS systems. Respective downstream OSS systems build product bundles, promotions, advanced price plans over the basic product definition and master the advanced product definition. Central reference database accesses the respective other source product master data and assembles a point-in-time consolidated view of the product. The approach is typically adapted in some merger and acquisition scenarios where there is a low probability of a central physical authority managing the data. In addition, the migration effort in this case is minimal and there are no big architectural changes to the organization application landscape. However, this approach will not result in better product data management and data governance.   5.0 Customer Scenario – Before EPC deployment   A leading global telecommunications service provider wanted to launch a quad play and triple play service offering in the shortest possible lead time. The service provider was offering Broadband and VoIP services to customers. The company wanted to reuse a majority of the Broadband services and price plans and bundle them with new wireless and IPTV services for quad play and triple play. The challenges in launching the new service offerings were:       Figure 8: Triple Play Plan   ·       Broadband product data was stored in multiple product catalogues (CRM catalogue, Billing catalogue, spread sheets)   ·       Product managers spent a lot of time performing tasks involving duplication or re-keying of data. Manual effort caused errors, cost and time over-runs.   ·       No effective product and price data governance mechanism. Price change issues arising from the lack of data consistency across systems resulted in leakage of customer value and revenue.   ·       Product data had re-usability issues and was not in a structured format. It resulted in uncontrolled product portfolio creation and product management issues.   ·       Lack of enterprise product model resulted into product distribution challenges and thus delays in product launch.   ·       Designers are constrained by existing legacy product management solutions to model product/service requirements and product configuration rules such as upgrading, downgrading and cross selling.    5.1 Customer Scenario - After EPC deployment     Figure 9: SOA-based end-to-end EPC Solution   The company deployed PLM-based Enterprise Product Catalogue solutions to launch quad play service after evaluating various product catalogues. The broadband product offering, service and price data were migrated to the new system, and the product and price plan hierarchy for new offerings were created using the entities defined in the Enterprise Product Model. Supplier product catalogue data such as routers and set up boxes were loaded onto the new solution through SOA-based web service. Price plans and configuration rules were built in the new system. The validated final product configurations were extracted from the product catalogue in a SID format and were distributed to the downstream B/OSS systems through exposed SOA-based web services. The transformations required for the B/OSS system were handled using the transformation layer as part of the solution.   6.0 How PLM enabled Product Management Transformation         Figure 10: Product Management Transformation     PLM-based Product Catalogue Solution helped the customer reduce the product launch cycle time by 30% and enable transformation of Product Management for next generation services.   7.0 Conclusion   On the one hand, the telecom industry is undergoing changes due to disruptions, uncertain product markets and increased complexity of products. On the other hand, the ARPU is decreasing year-on-year. Communications Service Providers are embarking on convergence, bundled service offerings, flexibility to cross-sell and up-sell, introduce new value-added services, leverage Web 2.0 concepts and network capabilities. Consequently, large scale IT transformation initiatives to improve their ARPU supporting network and business transformations are a business imperative. Product Management has become a focus area. Companies are investing in best-in- class COTS solutions to reduce time-to-market, ensure rapid service delivery and improve operational efficiency. An efficient PLM-based enterprise product mastering solution plays a key role in achieving zero touch automation and rapid product launch.   References:   1.     Preston G.Smith, Donald G.Reineristsem, Van Nostrand Reinhold “Developing Products in Half the time”.   2.     John G. Innes, "Achieving Successful Product Change", Pitman Publishing.   3.     D T Pham and R M Setchi (16th Jan, 2001) "Authoring environment for documentation development" University of Wales Cardiff, U.K., Proceedings on Institution of Mechanical Engineers, Vol. 215, Part B.   4.     Oracle Product Hub for Communications:   http://www.oracle.com/us/products/applications/master-data-management/product-hub-082059.html  

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  • Handling HTTP 404 Error in ASP.NET Web API

    - by imran_ku07
            Introduction:                     Building modern HTTP/RESTful/RPC services has become very easy with the new ASP.NET Web API framework. Using ASP.NET Web API framework, you can create HTTP services which can be accessed from browsers, machines, mobile devices and other clients. Developing HTTP services is now become more easy for ASP.NET MVC developer becasue ASP.NET Web API is now included in ASP.NET MVC. In addition to developing HTTP services, it is also important to return meaningful response to client if a resource(uri) not found(HTTP 404) for a reason(for example, mistyped resource uri). It is also important to make this response centralized so you can configure all of 'HTTP 404 Not Found' resource at one place. In this article, I will show you how to handle 'HTTP 404 Not Found' at one place.         Description:                     Let's say that you are developing a HTTP RESTful application using ASP.NET Web API framework. In this application you need to handle HTTP 404 errors in a centralized location. From ASP.NET Web API point of you, you need to handle these situations, No route matched. Route is matched but no {controller} has been found on route. No type with {controller} name has been found. No matching action method found in the selected controller due to no action method start with the request HTTP method verb or no action method with IActionHttpMethodProviderRoute implemented attribute found or no method with {action} name found or no method with the matching {action} name found.                                          Now, let create a ErrorController with Handle404 action method. This action method will be used in all of the above cases for sending HTTP 404 response message to the client.  public class ErrorController : ApiController { [HttpGet, HttpPost, HttpPut, HttpDelete, HttpHead, HttpOptions, AcceptVerbs("PATCH")] public HttpResponseMessage Handle404() { var responseMessage = new HttpResponseMessage(HttpStatusCode.NotFound); responseMessage.ReasonPhrase = "The requested resource is not found"; return responseMessage; } }                     You can easily change the above action method to send some other specific HTTP 404 error response. If a client of your HTTP service send a request to a resource(uri) and no route matched with this uri on server then you can route the request to the above Handle404 method using a custom route. Put this route at the very bottom of route configuration,  routes.MapHttpRoute( name: "Error404", routeTemplate: "{*url}", defaults: new { controller = "Error", action = "Handle404" } );                     Now you need handle the case when there is no {controller} in the matching route or when there is no type with {controller} name found. You can easily handle this case and route the request to the above Handle404 method using a custom IHttpControllerSelector. Here is the definition of a custom IHttpControllerSelector, public class HttpNotFoundAwareDefaultHttpControllerSelector : DefaultHttpControllerSelector { public HttpNotFoundAwareDefaultHttpControllerSelector(HttpConfiguration configuration) : base(configuration) { } public override HttpControllerDescriptor SelectController(HttpRequestMessage request) { HttpControllerDescriptor decriptor = null; try { decriptor = base.SelectController(request); } catch (HttpResponseException ex) { var code = ex.Response.StatusCode; if (code != HttpStatusCode.NotFound) throw; var routeValues = request.GetRouteData().Values; routeValues["controller"] = "Error"; routeValues["action"] = "Handle404"; decriptor = base.SelectController(request); } return decriptor; } }                     Next, it is also required to pass the request to the above Handle404 method if no matching action method found in the selected controller due to the reason discussed above. This situation can also be easily handled through a custom IHttpActionSelector. Here is the source of custom IHttpActionSelector,  public class HttpNotFoundAwareControllerActionSelector : ApiControllerActionSelector { public HttpNotFoundAwareControllerActionSelector() { } public override HttpActionDescriptor SelectAction(HttpControllerContext controllerContext) { HttpActionDescriptor decriptor = null; try { decriptor = base.SelectAction(controllerContext); } catch (HttpResponseException ex) { var code = ex.Response.StatusCode; if (code != HttpStatusCode.NotFound && code != HttpStatusCode.MethodNotAllowed) throw; var routeData = controllerContext.RouteData; routeData.Values["action"] = "Handle404"; IHttpController httpController = new ErrorController(); controllerContext.Controller = httpController; controllerContext.ControllerDescriptor = new HttpControllerDescriptor(controllerContext.Configuration, "Error", httpController.GetType()); decriptor = base.SelectAction(controllerContext); } return decriptor; } }                     Finally, we need to register the custom IHttpControllerSelector and IHttpActionSelector. Open global.asax.cs file and add these lines,  configuration.Services.Replace(typeof(IHttpControllerSelector), new HttpNotFoundAwareDefaultHttpControllerSelector(configuration)); configuration.Services.Replace(typeof(IHttpActionSelector), new HttpNotFoundAwareControllerActionSelector());         Summary:                       In addition to building an application for HTTP services, it is also important to send meaningful centralized information in response when something goes wrong, for example 'HTTP 404 Not Found' error.  In this article, I showed you how to handle 'HTTP 404 Not Found' error in a centralized location. Hopefully you will enjoy this article too.

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  • Part 9: EBS Customizations, how to track

    - by volker.eckardt(at)oracle.com
    In the previous blogs we were concentrating on the preparation tasks. We have defined standards, we know about the tools and techniques we will start with. Additionally, we have defined the modification strategy, and how to handle such topics best. Now we are ready to take the requirements! Such requirements coming over in spreadsheets, word files (like GAP documents), or in any other format. As we have to assign some attributes, we start numbering all that and assign a short name to each of these requirements (=CEMLI reference). We may also have already a Functional person assigned, and we might involve someone from the tech team to estimate, and we like to assign a status such as 'planned', 'estimated' etc. All these data are usually kept in spreadsheets, but I would put them into a database (yes, I am from Oracle :). If you don't have any good looking and centralized application already, please give a try with Oracle APEX. It should be up and running in a day and the imported sheets are than manageable concurrently!  For one of my clients I have created this CEMLI-DB; in between enriched with a lot of additional functionality, but initially it was just a simple centralized CEMLI tracking application. Why I am pointing out again the centralized method to manage such data? Well, your data quality will dramatically increase, if you let your project members see (also review and update) "your" data.  APEX allows you to filter, sort, print, and also export. And if you can spend some time to define proper value lists, everyone will gain from. APEX allows you to work in 'agile' mode, means you can improve your application step by step. Let's say you like to reference a document, or even upload the same, you can do that. Or, you need to classify the CEMLIs by release, just add this release field, same for business area or CEMLI type. One CEMLI record may then look like this: Prepare one or two (online) reports, to be ready to present your "workload" to the project management. Use such extracts also when you work offline (to prioritize etc.). But as soon as you are again connected, feed the data back into the central application. Note: I have combined this application with an additional issue tracker.  Here the most important element is the CEMLI reference, which acts as link to any other application (if you are not using APEX also as issue tracker :).  Please spend a minute to define such a reference (see blog Part 8: How to name Customizations).   Summary: Building the bridge from Gap analyse to the development has to be done in a controlled way. Usually the information is provided differently, but it is suggested to collect all requirements centrally. Oracle APEX is a great solution to enter and maintain such information in a structured, but flexible way. APEX helped me a lot to work with distributed development teams during the complete development cycle.

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  • WebCenter Customer Spotlight: Texas Industries, Inc.

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. TXI is based in Dallas and employs around 2,000 employees. The customer had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. TXI implemented a centralized solution leveraging Oracle WebCenter Imaging, a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and Oracle WebCenter Forms Recognition to send  the invoices through to Oracle Financials for approvals and processing.  TXI significantly lowered resource needs for payable processing,  increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average. Company OverviewTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. With operating subsidiaries in six states, TXI is the largest producer of cement in Texas and a major producer in California. TXI is a major supplier of stone, sand, gravel, and expanded shale and clay products, and one of the largest producers of bagged cement and concrete  products in the Southwest. Business ChallengesTXI had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. Their business objectives were: Increase the efficiency of core business processes, such as invoice processing, to support the organization’s desire to maintain its role as the Southwest’s leader in delivering high-quality, low-cost products to the construction industry Meet the audit and regulatory requirements for achieving Sarbanes-Oxley (SOX) compliance Streamline entry of 180,000 invoices annually to accelerate processing, reduce errors, cut invoice storage and routing costs, and increase visibility into payables liabilities Solution DeployedTXI replaced a resource-intensive, paper-based, decentralized process for invoice entry with a centralized solution leveraging Oracle WebCenter Imaging 11g. They worked with the Oracle Partner Keste LLC to develop a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and then uses Oracle WebCenter Forms Recognition and the Oracle WebCenter Imaging workflow to send the invoices through to Oracle Financials for approvals and processing. Business Results Significantly lowered resource needs for payable processing through centralization and improved efficiency  Enabled the company to process invoices faster and pay bills earlier, allowing it to take advantage of additional vendor discounts Tracked to increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average Achieved a 25% reduction in paper invoice storage costs now that invoices are captured digitally, and enabled a 50% reduction in shipping costs, as the company no longer has to send paper invoices between headquarters and production facilities for approvals “Entering and manually processing more than 180,000 vendor invoices annually was time and labor intensive. With Oracle Imaging and Process Management, we have automated and centralized invoice entry and processing at our corporate office, improving productivity by 80% and reducing invoice processing cycle times by 84%—a very important efficiency gain.” Terry Marshall, Vice President of Information Services, Texas Industries, Inc. Additional Information TXI Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle WebCenter Forms Recognition

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  • Progress 4GL and DB to Oracle and cloud

    - by llaszews
    Getting from client/server based 4GLs and databases where the 4GL is tightly linked to the database to Oracle and the cloud is not easy. The least risky and expensive option (in the short term) is to use the Progress OpenEdge DataServer for Oracle: Progress OpenEdge DataServer This eliminates the need to have to migrate the Progress 4GL to Java/J2EE. The database can be migrated using SQLWays Ispirer: Ispirer SQLWays ProgressDB migrations tool The Progress 4GL can remain as is. In order to get the application on the cloud there are a few approaches: 1. VDI - Virtual Desktop is a way to put all of the users desktop in a centralized environment off the desktop. This is great in cases where it is just not one client/server application that the user needs access too. In many cases, users will utilize MS Access, MS Excel, Crystal Reports and other tools to get at the Progress DB and other centralized databases. Vmware's acquistion of Wanova shows how VDI is growing in usage. Citrix is the 800 pound gorilla in the VDI space with Citrix WinFrame (now called XenDesktop). Oracle offers a VDI solution that Oracle picked up when it acquired Sun. 2. Hypervisor Server Virtualization - Of course you can place applications written in client/server languages like Progress 4GL buy using server virtualization from Oracle, VMWare, Microsoft, Citrix and others. 3. Microsoft Remote Desktop Services (aka: Terminal Services Client) The entire idea is to eliminate all the client/server desktop devices and connections which require desktop software and database drivers. A solution to removing database drivers from the desktop is to use DataDirect SQLLink

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  • Access Log Files

    - by Matt Watson
    Some of the simplest things in life make all the difference. For a software developer who is trying to solve an application problem, being able to access log files, windows event viewer, and other details is priceless. But ironically enough, most developers aren't even given access to them. Developers have to escalate the issue to their manager or a system admin to retrieve the needed information. Some companies create workarounds to solve the problem or use third party solutions.Home grown solution to access log filesSome companies roll their own solution to try and solve the problem. These solutions can be great but are not always real time, and don't account for the windows event viewer, config files, server health, and other information that is needed to fix bugs.VPN or FTP access to log file foldersCreate programs to collect log files and move them to a centralized serverModify code to write log files to a centralized placeExpensive solution to access log filesSome companies buy expensive solutions like Splunk or other log management tools. But in a lot of cases that is overkill when all the developers need is the ability to just look at log files, not do analytics on them.There has to be a better solution to access log filesStackify recently came up with a perfect solution to the problem. Their software gives developers remote visibility to all the production servers without allowing them to remote desktop in to the machines. They can get real time access to log files, windows event viewer, config files, and other things that developers need. This allows the entire development team to be more involved in the process of solving application defects.Check out their product to learn morehttp://www.Stackify.com

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  • ArchBeat Link-o-Rama for November 29, 2012

    - by Bob Rhubart
    Oracle Exalogic Elastic Cloud: Advanced I/O Virtualization Architecture for Consolidating High-Performance Workloads This new white paper by Adam Hawley (with contributions from Yoav Eilat) describes in great detail the incorporation into Oracle Exalogic of virtualized InfiniBand I/O interconnects using Single Root I/O Virtualization (SR-IOV) technology. Developing Spring Portlet for use inside Weblogic Portal / Webcenter Portal | Murali Veligeti A detailed technical post with supporting downloads from Murali Veligeti. Business SOA: When to shout, the art of constructive destruction Communication skills are essential for architects. Sometimes that means raising your voice. Steve Jones shares some tips for effective communication when the time comes to let it all out. Centralized Transaction Management for ADF Data Control | Andrejus Baranovskis Oracle ACE Director and prolific blogger Andrejus Baranovskis shares instructions and a sample application to illustrate how to implement centralized Commit/Rollback management in an ADF application. Collaborative Police across multiple stakeholders and jurisdictions | Joop Koster Capgemini Oracle Solution Architect Joop Koster raises some interesting IT issues regarding the challenges facing international law enforcement. Architected Systems: "If you don't develop an architecture, you will get one anyway…" "Can you build a system without taking care of architecture?" asks Manuel Ricca. "You certainly can. But inevitably the system will be unbalanced, neglecting the interests of key stakeholders, and problems will soon emerge." Thought for the Day "Good judgment comes from experience, and experience comes from bad judgment. " — Frederick P. Brooks Source: Quotes for Software Engineers

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  • ldap sync with outlook

    - by Dr Casper Black
    I have a task to research the possibilities of LDAP as a centralized Address Book. I have setup a openLDAP on debian 5.07. I managed to search the LDAP contacts from MS Outlook 2007 (with some drawbacks like Outlook cant recognize street and organization fields). My question is, is it possible ,& how, to sync data on LDAP server with applications that support LDAP? I could not find any data on this topic. EDIT: The point is, to have a centralized list of contacts that can be sync with various applications, for instance Outlook, Thunderbird, Phonebook on mobile phones...etc The Question is, Is it possible to transfer (update) data on a client application from LDAP database and viceversa? So not to search LDAP server data, but to download contact that are not available in the client application (Outlook) and upload data to LDAP if the contact is in (Outlook) and not in LDAP database and the other way around, in other words synchronize.

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  • Mobile App Notifications in the Enterprise Space: UX Considerations

    - by ultan o'broin
    Here is a really super website of UX patterns for Android: Android Patterns. I was particularly interested in the event-driven notification patterns (aka status bar notifications to developers). Android - unlike iOS (i.e., the iPhone) - offers a superior centralized notifications system for users.   (Figure copyright Android Patterns)   Research in the enterprise applications space shows how users on-the-go, prefer this approach, as: Users can manage their notification alerts centrally, across all media, apps and for device activity, and decide the order in which to deal with them, and when. Notifications, unlike messages in a dialog or information message in the UI, do not block a task flow (and we need to keep task completion to under three minutes). See the Anti-Patterns slideshare presentation on this blocking point too. These notifications must never interrupt a task flow by launching an activity from the background. Instead, the user can launch an activity from the notification. What users do need is the ability to filter this centralized approach, and to personalize the experience of which notifications are added, what the reminder is, ability to turn off, and so on. A related point concerning notifications is when used to provide users with a record of actions then you can lighten up on lengthy confirmation messages that pop up (toasts in the Android world) used when transactions or actions are sent for processing or into a workflow. Pretty much all the confirmation needs to say is the action is successful along with key data such as dollar amount, customer name, or whatever. I am a user of Android (Nexus S), BlackBerry (Curve), and iOS devices (iPhone 3GS and 4). In my opinion, the best notifications user experience for the enterprise user is offered by Android. Blackberry is good, but not as polished and way clunkier than Android’s. What you get on the iPhone, out of the box, is useless in the enterprise. Technorati Tags: Android,iPhone,Blackerry,messages,usablility,user assistance,userexperience,Oracle,patterns,notifications,alerts

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  • TellagoStudio's presenting SOA Governance on the Microsoft platform using SO-Aware at Microsoft TechReady.

    - by Vishal
    Hi there, Microsoft is hosting the first edition of their annual TechReddy conference. TechReady is an internal Microsoft conference but Microsoft invited Tellago Studios to present a session about how to enable Agile SOA Governance on the Microsoft platform using our recently release product: SO-Aware. As part of our session, we will take a look at the current challenges that organizations face when enabling SOA governance capabilities on the Microsoft platform and how organizations can benefit from  more agile, lightweight and modern SOA governance models. The session will provide a practical view to the role of Tellago Studios' SO-Aware as an essential technology to enable native SOA governance on the Microsoft platform. We will explore in detail important capabilities of SO-Aware such as Centralized service repository Centralized configuration management Service testing Monitoring Transparent integration with technologies such as Visual Studio, BizTalk Server, Windows Server & Azure AppFabric among many others But the fun doesn't stop there..... As part of this session, we will showcase for the first time our upcoming SO-Aware Test Workbench product which enables load and functional web service testing capabilities on the Microsoft technology stack. SO-Aware Test Workbench provides developers with a visually rich environment to model and control the execution of load and functional tests in a SOA infrastructure. This tool includes the first native WCF load testing engine allowing developers to transparently load test applications built on Microsoft's service oriented technologies such as WCF, BizTalk Server or the Windows Server or Azure AppFabric.

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  • anti-virus / malware solution for small non-profit network

    - by Jason
    I'm an IT volunteer at a local non-profit. I'm looking for a good AV/malware solution. We currently use a mishmash of different client solutions, and want to move to something centralized. There is no full time IT staff. What I'm looking for: centralized administration - server is Windows Server 2003 minimal admin overhead ability to do e-mail notification/alerts/reporting would be very cool 10-25 XP Clients (P3/P4 hardware) free or discounted solution for non-profits We can get a cheap license for Symantec Endpoint Protection. My past experience with Symantec has been bad, but I've heard good things about this product. However, I've also read that it's kind of a nightmare to setup and administer, and may not be worth it for the size of our network.

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  • What does SVN do better than git?

    - by doug
    No question that the majority of debates over programmer tools distill to either personal choice (by the user) or design emphasis, i.e., optimizing design according to particular uses cases (by the tool builder). Text Editors are probably the most prominent example--a coder who works on a Windows at work and codes in Haskell on the Mac at home, values cross-platform and compiler integration and so chooses Emacs over Textmate, etc. It's less common that a newly introduced technology is genuinely, demonstrably superior to the extant options. I wonder if this is in fact the case with version-control systems, in particular, centralized VCS (CVS, SVN) versus distributed VCS (git, hg)? I used SVN for about five years, and SVN is currently used where I work. A little less than three years ago, I switched to git (and gitHub) for all of my personal projects. I can think of a number of advantages of git over subversion (and which for the most part abstract to advantages of distributed over centralized VCS), but I cannot think of one contra example--some task (that's relevant and arises in a programmers usual workflow) that subversion does better than git. The only conclusion I have drawn from this is that I don't have any data--not that git is better, etc. My guess is that such counter-examples exist, hence this question.

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  • IT merger - self-sufficient site with domain controller VS thin clients outpost with access to termi

    - by imagodei
    SITUATION: A larger company acquires a smaller one. IT infrastructure has to be merged. There are no immediate plans to change the current size or role of the smaller company - the offices and production remain. It has a Win 2003 SBS domain server, Win 2000 file server, linux server for SVN and internal Wikipedia, 2 or 3 production machines, LTO backup solution. The servers are approx. 5 years old. Cisco network equippment (switches, wireless, ASA). Mail solution is a hosted Exchange. There are approx. 35 desktops and laptops in the company. IT infrastructure unification: There are 2 IT merging proposals. 1.) Replacing old servers, installing Win Server 2008 domain controller, and setting up either subdomain or domain trust to a larger company. File server and other servers remain local and synchronization should be set up to a centralized location in larger company. Similary with the backup - it remains local and if needed it should be replicated to a centralized location. Licensing is managed by smaller company. 2.) All servers are moved to a centralized location in larger company. As many desktop machines as possible are replaced by thin clients. The actual machines are virtualized and hosted by Terminal server at the same central location. Citrix solutions will be used. Only router and site-2-site VPN connection remain at the smaller company. Backup internet line to insure near 100% availability is needed. Licensing is mainly managed by larger company. Only specialized software for PCs that will not be virtualized is managed by smaller company. I'd like to ask you to discuss both solutions a bit. In your opinion, which is better from the operational point of view? Which is more reliable, cheaper in the long run? Easier to manage from the system administrator's point of view? Easier on the budget and easier to maintain from IT department's point of view? Does anybody have any experience with the second option and how does it perform in production environment? Pros and cons of both? Your input will be of great significance to me. Thank you very much!

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  • implementing dynamic query handler on historical data

    - by user2390183
    EDIT : Refined question to focus on the core issue Context: I have historical data about property (house) sales collected from various sources in a centralized/cloud data source (assume info collection is handled by a third party) Planning to develop an application to query and retrieve data from this centralized data source Example Queries: Simple : for given XYZ post code, what is average house price for 3 bed room house? Complex: What is estimated price for an house at "DD,Some Street,XYZ Post Code" (worked out from average values of historic data filtered by various characteristics of the house: house post code, no of bed rooms, total area, and other deeper insights like house building type, year of built, features)? In addition to average price, the application should support other property info ** maximum, or minimum price..etc and trend (graph) on a selected property attribute over a period of time**. Hence, the queries should not enforce the search based on a primary key or few fixed fields In other words, queries can be What is the change in 3 Bed Room house price (irrespective of location) over last 30 days? What kind of properties we can get for X price (irrespective of location or house type) The challenge I have is identifying the domain (BI/ Data Analytical or DB Design or DB Query Interface or DW related or something else) this problem (dynamic query on historic data) belong to, so that I can do further exploration My findings so far I could be wrong on the following, so please correct me if you think so I briefly read about BI/Data Analytics - I think it is heavy weight solution for my problem and has scalability issues. DB Design - As I understand RDBMS works well if you know Data model at design time. I am expecting attributes about property or other entity (user) that am going to bring in, would evolve quickly. hence maintenance would be an issue. As I am going to have multiple users executing query at same time, performance would be a bottleneck Other options like Graph DB (http://www.tinkerpop.com/) seems to be bit complex (they are good. but using those tools meant for generic purpose, make me think like assembly programming to solve my problem ) BigData related solution are to analyse data from multiple unrelated domains So, Any suggestion on the space this problem fit in ? (Especially if you have design/implementation experience of back-end for property listing or similar portals)

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  • Using Git with TFS projects

    If you having been following the updates to CodePlex over the last several months you will have noticed that we added support for Git source control. It is important to the CodePlex team to enable developers to use the source control system that supports their development style whether it is distributed version control or centralized version control. There are many projects on CodePlex that are using TFS centralized version control. But we continue to see more and more developers interested in using Git. Last week Brian Harry announced a new open source project called Git-TF. Git-TF is a client side bridge that enabled developer to use Git locally and push to a remote backed by Team Foundation version control. Git-TF also works great for TFS based projects on CodePlex. You may already be familiar with git-tfs. Git-TFS is a similar client side bridge between Git and TFS. Git-TFS works great if you are on Windows since it depends on the TFS .Net client object model. Git-TF adds the ability to use a Git to TFS bridge on multiple platforms since it is written in Java. You can use it on Mac OS X, Linux, and Windows, etc. Since you are connecting to a TFS Server when using Git-TF make sure you use your CodePlex TFS account name: snd\YOUR_USERNAME_cp along with your password. At this point, you will need to be a member of the project to connect using Git-TF. Resources Git-TF Getting Started Guide Download: Git-TF Git-TF Source on CodePlex

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  • WCF net.tcp server disconnects - how to handle properly on client side?

    - by RoastedBattleSquirrel
    I'm stuck with a bit of an annoying problem right now. I've got a Silverlight 4 application (which runs OOB by default). It uses WCF with net.tcp as means of communicating with the server. The client uses a central instance of the wcf client proxy. As long as everything keeps running on the server side, everything's fine. If i kill the server in the middle of everything, i drown in an avalanche of exceptions on the client side (connection lost, channel faulted etc etc). Now i'm looking for a way to handle this in a clean and centralized way (if centralized is possible). The SL app has one central client object sitting in App.cs (public static MyClient Client { get;set;}), which gets initialized on application start. Any idea how to properly handle any connectivity problems on the client object?

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  • best place to store .net assemblies

    - by stackoverflow
    To give a scenario, let us simply assume an engine that loads plug-ins and exposes features in the plug-in. User 1 uploads a plug-in which allows implements Act 1 User 2 uploads a plug-in which allows implements Act 2 A plug-in in this case is .net assembly. Now in this scenario, if we have to store all the assemblies - what would be the best place? Also, the plug-in would require to be versioned so execution can happen of a particular version. Further considering the plug-in engine is installed on multiple machines or on same machine as different instances (similar to sql server). Would a centralized database (sql server 2005) with a table to store all the assembly be a good idea (centralized backup etc.,) (assembly size would be around 500kb to 1MB)

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  • Next Phase of ECM 11g Now Available - New UCM & URM 11g, & Updated I/PM & IRM 11g

    - by michelle.huff
    We're excited to announce that the Oracle Enterprise Content Management Suite 11g is now available! Today, Oracle announced ECM Suite 11g, a part of Fusion Middleware 11gR1 Patchset 2 release, which builds upon the Imaging and Process Management (I/PM) and Information Rights Management (IRM) 11g release earlier this year. Universal Content Management (UCM) and Universal Records Management (URM) 11g are now available with many new features and enhancements. All ECM products are localized into 27 languages, use a single repository, a single installer, centralized administration, and all run on the same Fusion Middleware tech stack. Oracle ECM Suite 11g, is better integrated to fit the way you work, with extreme performance and extreme scalability. Universal Content Management One click Web content management - brings Web content management authoring, design and presentation capabilities directly into how organizations design sites, portals, and custom Web applications. Simply take in the right amount of WCM that meets your needs - all without having to rewrite the application or port it over to a new technology stack or framework. Greater business user empowerment - with next generation desktop integrations and "smart productivity folders", new Web site "design mode" for business users, and enhanced rich media support enabling users to better work with photography, graphics, videos & podcasts created today as well as contribute content within Flash files directly from the Web. Advanced manageability with extreme performance & scalability - centralized system monitoring, installation, logging, performance metrics & diagnostics, with new built in "fast check-in" features, redesigned component management interface - all running on Fusion Middleware infrastructure. Universal Records Management Enhanced user experience: Oracle URM 11g makes records management easier for both business users and records administrators. Simplifications in the end user experience allow the creation of bookmarks into often-used part of the file plan, easy copying of categories and dispositions, and integrated folder and records search. The records management dashboard provides a consolidated view into records administrator tasks and system performance. DoD 5015.02 v3: Oracle URM is fully certified against all part of the US Department of Defense records management standard - baseline, classified, and Freedom of Information and Privacy Act. This enables Federal, state, & local governments & public agencies, as well as private companies, to maintain regulated compliance. Expanded functionality through Oracle integrations: Oracle URM 11g allows for an expanded set of functionality through integration capabilities with other Oracle products. This includes configurable records definition capabilities directly within a UCM instance. An out of the box integration with Oracle BI Publisher provides easily configured and robust reporting. Additionally, 11g offers an out of the box Oracle Secure Enterprise Search integration enabling real time full text discovery across disparate systems in an organization. Read the Press Release Watch the 3 Minute ECM 11g Video Get Up to Speed with the What's New in ECM Suite Datasheet Learn More on OTN with new tutorials, downloads and whitepapers

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  • Announcing Oracle Enterprise Content Management Suite 11g

    - by [email protected]
    Today Oracle announced Oracle Enterprise Content Management Suite 11g. This is a major release for us, and reinforces our three key themes at Oracle: Complete New in this release - Oracle ECM Suite 11g is built on a single, unified repository. Every piece of content - documents, HTML pages, digital assets, scanned images - is stored and accessbile directly from the repository, whether you are working on websites, creating brand logos, processing accounts payable invoices, or running records and retention functions. It makes complete, end-to-end management of content possible, from the point it enters the organization, through its entire lifecycle. Also new in this release, the installation, access, monitoring and administration of Oracle ECM Suite 11g is centralized. As a complete system, organizations can lower the costs of training and usage by having a centralized source of information that is easily administered. As part of this new unified repository release, Oracle has released a benchmarking white paper that shows the extreme performance and scalability of Oracle ECM Suite. When tested on a two node UCM Server running on Sun Oracle DB Machine Half Rack Hardware with an Exadata storage server, Oracle ECM Suite 11g is able to ingest over 178 million documents per day. Open Oracle ECM Suite 11g is built on a service-oriented architecture. All functions are available through standards-based services calls in Web Services or Java. In this release Oracle unveils Open Web Content Management. Open Web Content Management is a revolutionary approach to web content management that decouples the content management process from the process of creating web applications. One piece of this approach is our one-click web content management. With one click, a web application builder can drag content services into their application, enabling their users to also edit content with just one click. Open Web Content Management is also open because it enables Web developers to add Web content management to new and existing JavaServer Pages (JSP), JavaServer Faces (JSF) and Oracle Application Development Framework (ADF) Faces applications Open content distribution - Oracle ECM Suite 11g offers flexible deployment options with a built-in smart cache so organizations can deliver Web sites or Web applications without requiring Oracle ECM Suite as part of the delivery system Integrated Oracle ECM Suite 11g also offers a series of next generation desktop integrations, providing integrations such as: New MS Office integration with menus to access managed content, insert managed links, and compare managed documents using standard MS Office reviewing tools Automatic identity tagging of documents on download - to help users understand which versions they are viewing and prevent duplicate content items in the content repository. New "smart productivity folders" to show a users workflow inbox, saved searches and checked out content directly from Windows Explorer Drag and drop metadata pop-ups Check in and check out for all file formats with any standard WebDAV server As part of Oracle's Enterprise Application Documents initiative, Oracle Content Management 11g also provides certified application integrations with solution templates You can read the press release here. You can see more assets at the launch center here. You can sign up for the announcement webinar and hear more about the new features here. You can read the benchmarking study here.

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  • SQL SERVER – Sharing your ETL Resources Across Applications with Ease

    - by pinaldave
    Frequently an organization will find that the same resources are used in multiple ETL applications, for example, the same database, general purpose processing logic, or file system locations.  Creating an easy way to reuse these resources across multiple applications would increase efficiency and reduce errors.  Moreover, not every ETL developer has the same skill set, and it is likely that one developer will be more adept at writing code while another is more comfortable configuring database connections.  Real productivity gains will come when these developers are able to work independently while still making their work available to others assigned to the same project.  These are the benefits of a centralized version control system. Of course, most version control systems could be used to store and serve files, but the real need is to store and serve entire ETL applications so that each developer’s ongoing work can immediately benefit from another developer’s completed work.  In other words, the version control system needs to be tightly integrated with the tools used to develop the ETL application. The following screen shot shows such a tool. Desktop ETL tool that tightly integrates with a central version control system Developers can checkout or commit entire projects or just a single artifact.  Each artifact may be managed independently so if you need to go back to an earlier version of one artifact, changes you may have made to other artifacts are not lost.  By being tightly integrated into the graphical environment used to create and edit the project artifacts, it is extremely easy and straight-forward to move your files to and from the version control system and there is no dependency on another vendor’s version control system.  The built in version control system is optimized for managing the artifacts of ETL applications. It is equally important that the version control system supports all of the actions one typically performs such as rollbacks, locking and unlocking of files, and the ability to resolve conflicts.  Note that this particular ETL tool also has the capability to switch back and forth between multiple version control systems. It also needs to be easy to determine the status of an artifact.  Not just that it has been committed or modified, but when and by whom.  Generally you must query the version control system for this information, but having it displayed within the development environment is more desirable. Who’s ETL tool works in this fashion?  Last month I mentioned the data integration solution offered by expressor software.  The version control features I described in this post are all available in their just released expressor 3.1 Standard Edition through the integration of their expressor Studio development environment with a centralized metadata repository and version control system. You can download their Studio application, which is free, or evaluate the full Standard Edition on your own hardware.  It may be worth your time. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • WebCenter Customer Spotlight: Ferrous Resources do Brasil S.A.

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryFerrous Resources do Brasil S.A. (Ferrous) is a startup company whose core business is the exploration, prospection, exploitation, and commercialization of iron ore. They wanted to create an effective, secure and scalable document management system to support the company’s new iron ore exploration operations in Brazil. Ferrous worked with the Oracle Partner 2D Tecnologia to implement a centralized document management system using  Oracle WebCenter Content. The single repository hold almost 220,000 files with an expected to growth to 8 million files in the next two years.  The solution has reduced  financial audit reporting from two weeks to only four days. Company OverviewFounded in 2007, Ferrous Resources do Brasil S.A. (Ferrous) is a startup company whose core business is the exploration, prospection, exploitation, and commercialization of iron ore. Ferrous intends to become one of the five largest iron ore mining companies in the world within the next few years.  Business ChallengesFerrous wanted to create an effective, secure and scalable document management system to support the company’s new iron ore exploration operations in Brazil. Solution DeployedFerrous worked with the Oracle Partner 2D Tecnologia to implement a centralized document management system using  Oracle WebCenter Content. They consolidated all company documents into a single repository to hold almost 220,000 files, including iron-ore project layout and pictures for a repository that is expected to grow to 8 million files in the next two years. Business Results Gained access to reports on individual files of pictures, project layouts, text files, spreadsheets, and slides–enabling the company to find out who opened and altered each  file and when, as well as to access previous versions Enabled investors and board of directors abroad to access all company documents via a Web portal, something that was previously achieved only through e-mails or CD file transfers Enabled the company to consolidate all files, which were mostly disseminated in pen drives and desktops, so that they are now available to more than 500 system users, including investors, lawyers, partners, and 320 in-company users Reduced time to search specific documents, saving several days in financial audit reporting, an activity that previously took two weeks and now requires only four days  “With Oracle WebCenter Content, we managed to organize, control, and protect the company’s files since the beginning of operations and, as a consequence, can offer rapid and transparent access to all company documents.” Frederico Samartini, Business Performance Manager, Ferrous Resources do Brasil S.A. Additional Information Ferrous Customer Snapshot Oracle WebCenter Content

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  • Introducing Oracle Secure Global Desktop for Exalogic!

    - by Mohan Prabhala
    We're excited to introduce Oracle Secure Global Desktop for Exalogic!  Exalogic is hardware and software engineered together to provide extreme performance for Java applications, Oracle Applications, and all other enterprise applications. Oracle Secure Global Desktop provides secure access to centralized, server-hosted applications from a wide variety of popular client devices. Watch Mohamad Afshar and Mohan Prabhala from Oracle Product Management talk about what Oracle Secure Global Desktop is, its differentiators, and how it relates to Exalogic.

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  • SOA Management in 3 minutes - Video explainer

    - by J Swaroop
    Today’s CIOs and IT executives face challenges that take valuable time away from more strategic business objectives. They have to keep their systems running 24/7, manage increasingly complex applications, and more as part of their SOA environment. Watch this quick 3 minute video explainer to learn how Oracle EM Management Pack Plus for SOA is engineered to deliver value right out of the box with a fully centralized management console - with a rich set of service and system level dashboards, administrators can view service levels for key business processes and SOA infrastructure components from a central location. Watch the 3 minute video explainer

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  • Oracle's Integrated Systems Management and Support Experience

    - by Scott McNeil
    With its recent launch, Oracle Enterprise Manager 11g introduced a new approach to integrated systems management and support. What this means is taking both areas of IT management and vendor support and combining them into one integrated comprehensive and centralized platform. Traditional Ways Under the traditional method, IT operational teams would often focus on running their systems using management tools that weren’t connected to their vendor’s support systems. If you needed support with a product, administrators would often contact the vendor by phone or visit the vendor website for support and then log a service request in order to fix the issues. This method was also very time consuming, as administrators would have to collect their software configurations, operating systems and hardware settings, then manually enter them into an online form or recite them to a support analyst on the phone. For the vendor, they had to analyze all the configuration data to recreate the problem in order to solve it. This approach was very manual, uncoordinated and error-prone where duplication between the customer and vendor frequently occurred. A Better Support Experience By removing the boundaries between support, IT management tools and the customer’s IT infrastructure, Oracle paved the way for a better support experience. This was achieved through integration between Oracle Enterprise Manager 11g and My Oracle Support. Administrators can not only manage their IT infrastructure and applications through Oracle Enterprise Manager’s centralized console but can also receive proactive alerts and patch recommendations right within the console they use day-in-day-out. Having one single source of information saves time and potentially prevents unforeseen problems down the road. All for One, and One for All The first step for you is to allow Oracle Enterprise Manager to upload configuration data into Oracle’s secure configuration repository, where it can be analyzed for potential issues or conflicts for all customers. A fix to a problem encountered by one customer may actually be relevant to many more. The integration between My Oracle Support and Oracle Enterprise Manager allows all customers who may be impacted by the problem to receive a notification about the fix. Once the alert appears in Oracle Enterprise Manager’s console, the administrator can take his/her time to do further investigations using automated workflows provided in Oracle Enterprise Manager to analyze potential conflicts. Finally, administrators can schedule a time to test and automatically apply the fix to all the systems that need it. In the end, this helps customers maintain their service levels without compromise and avoid experiencing unplanned downtime that may result from potential issues or conflicts. This new paradigm of integrated systems management and support helps customers keep their systems secure, compliant, and up-to-date, while eliminating the traditional silos between IT management and vendor support. Oracle’s next generation platform also works hand-in-hand to provide higher quality of service to business users while at the same time making life for administrators less complicated. For more information on Oracle’s integrated systems management and support experience, be sure to visit our Oracle Enterprise Manager 11g Resource Center for the latest customer videos, webcast, and white papers.

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  • TechEd 2010 Followup

    - by AllenMWhite
    Last week I presented a couple of sessions at Tech Ed NA in New Orleans. It was a great experience, even though my demos didn't always work out as planned. Here are the sessions I presented: DAT01-INT Administrative Demo-Fest for SQL Server 2008 SQL Server 2008 provides a wealth of features aimed at the DBA. In this demofest of features we'll see ways to make administering SQL Server easier and faster such as Centralized Data Management, Performance Data Warehouse, Resource Governor, Backup Compression...(read more)

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