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• LaserJet M1522nF firmware was corrupted during the update

  - by AAA-Super

  I have a LaserJet M1522nF, and the problem when I working on is that it is freezing every time so I decide to update the firmware. During the updating the device was down because of electricity so I turned it on again and there is a message on the small screen saing HEWLETT-PACKARD After nothing appeared on screen the device seems to be blocked or the firmware was corrupted. Now, how can I reset the update of firmware or how can I reinstall it?

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• HP network discovery service flooding network with SLP / SRVLOC requests

  - by Chipmunk

  I am having trouble with "HP Network discovery service" which I think is responsible for flooding my network with SLP/SRVLOC requests. This has happened on multiple occasions on different devices where some HP printer software installed. Have I misconfigured something in my network that causes this? Or is the HP service at fault? The destination address (224.0.1.60) and SLP confirm that it is a HP service that is doing this. Also the service url in the packets read: "service:x-hpnp-discover:" further confirms this. Why is this happening? I doubt HP would release faulty software like this? So this leaves me thinking that maybe some settings on the HP Procurves are not set up properly? Comments and suggestions welcome, thank you. Kind regards, Chris

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• Network Scanning: HP Laserjet 2840 & Windows 7 (+ Linux?)

  - by Eddie Parker

  I own a HP Laserjet 2840 multifunction printer. It's a fabulous device, but on Windows 7 it can't network scan. HP doesn't seem to support it in anything greater than Vista, and they aren't forth coming with solutions. I'm curious if anyone else has gotten work arounds to this problem. One possible avenue for me is that I have an always-on Gentoo server that is configured to see the printer as a fax and printer using hplip. I have this shared via samba and I can print just fine through samba. Is there a similar way I can do network scanning? Anyone know of where I start looking for this?

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• HP D2D 4312 Bacula configuration

  - by krisdigitx

  I have configured 5 libraries on the HP D2D system Discovery on the Bacula server shows only the last library and not all libraries. Why? [root@server bacula]# iscsiadm --mode discovery --type sendtargets --portal 10.66.59.114 10.66.59.114:3260,1 iqn.1986-03.com.hp:storage.d2dbs.czj2020vvy.50014380075dca5e.library12.drive1 10.66.59.114:3260,1 iqn.1986-03.com.hp:storage.d2dbs.czj2020vvy.50014380075dcaf2.library12.robotics I can query it fine using... [root@server bacula]# mtx -f /dev/sg2 inquiry Product Type: Tape Drive Vendor ID: 'HP ' Product ID: 'Ultrium 5-SCSI ' Revision: 'ED51' Attached Changer API: No [root@bray bacula]# mtx -f /dev/sg3 inquiry Product Type: Medium Changer Vendor ID: 'HP ' Product ID: 'MSL G3 Series ' Revision: 'EL41' Attached Changer API: No [root@server bacula]# mtx -f /dev/sg3 status Storage Changer /dev/sg3:1 Drives, 97 Slots ( 1 Import/Export ) Data Transfer Element 0:Empty Storage Element 1:Full :VolumeTag=50507F82 Storage Element 2:Full :VolumeTag=50507F83 Storage Element 3:Full :VolumeTag=50507F84 Storage Element 4:Full :VolumeTag=50507F85 Storage Element 5:Full :VolumeTag=50507F86 Storage Element 6:Full :VolumeTag=50507F87 Storage Element 7:Full :VolumeTag=50507F88 Does anyone have any good documentation for implementing Bacula with an HP D2D tape drive for server backups, and how to allocate libraries?

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• HP LaserJet 1320 printing black boxes instead of text

  - by David Gard

  I have an HP LaserJet 1320, running off of the HP PCL5 64-bit Universal Driver (Windows 7 Professional, 64-bit). When printing, anything other than body text is blacked out. I.e. on an email, where the 'To...', 'From...', 'CC...' and 'Subect' are usually shown at the top, there is just a black box. And on Word documents, anything to do with Track Changes is also blacked out. I have tried restarting the Print Spooler, and reinstalling the printer, but this does not help. Does anybody know why this is happening?

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• Problems with HP laptop

  - by Jan

  So the problem is...every time I reboot or shutdown laptop and when the laptop is booting again I get screen (before loading OS) that HP discovered overheating and system went into hibernate. But the point is that laptop is not overheating nor going into hibernate by itself. Also becouse of the hybrid graphic cards I cannot install additional drivers. Desktop resolution and all works perfectly but I cannot use unity 3D also openGL doesn't work as it should (with cairo docks) As i've read some posts, people say that switcheero doesn't work on 12.04 so I haven't tried it.

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• HP Pavilion g6 1190sm laptop has overheat/hibernation/graphics issues

  - by Jan

  Every time I reboot or shutdown my laptop, while the laptop is booting again I get a screen (before loading the OS) that HP discovered overheating and system went into hibernation. But the point is that the laptop is not overheating nor going into hibernation by itself. Also, because of the hybrid graphics card I cannot install additional drivers. Desktop resolution and all works perfectly but I cannot use Unity 3D. Also, OpenGL doesn't work as it should (with Cairo Dock). As I've read some posts, people say that vgaswitcheroo doesn't work on 12.04 so I haven't tried it.

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• Why dosn't Ubunto like my HP Pavilion G7?

  - by user109379

  I installed Ubunto onto my HP Pavillion G7 1330dx without much problem, but it took 3 or more tries to get it to boot up after. Then , I started over and installed Mint, no problems installing or booting up. BUT, I decided I I liked Ubunto better so I wiped my hard drive and installed Ubunto ( this time the 32 bit) ,It runs great once i finally get it to boot, it takes 3 or more tries again. Whats the deal? I really like it but really don't know what I'm doing. I've been a Windows guy until a couple days ago.

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• Can't install Ubuntu on a HP DV6 Laptop

  - by EApubs

  I just bought a HP DV6 6011tx (link) Laptop. I formated the disk through Windows and prepared for installing Ubuntu. But when I inserted the live CD, it showed the Ubuntu start screen and then everything went black. There was no cursor, everything just stayed black like the screen was switched off (but the system is running). When I tried to install from the USB, it said Live media is not found. Sometimes it also gave me a black screen like the CD. Does anyone have any idea how to fix this? Thanks!

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• Ubuntu slow on HP 2000 notebook with Apu e1-1200

  - by user169861

  I am using HP 2000 notebook which initially came with Windows 7 64bit. It has 4gb ram, AMD APU E1-1200 (1.4ghz) with Radeon 7310. With Windows it worked ok, so I decided to switch to Ubuntu. I installed 13.04 64bit at first, but responsiveness wasn't that good (opening windows, menus, Firefox, dash search) even if it was way better during the testing from live USB. I tried different kind of drivers for graphic card, 13.6beta, 13.4, fgrlx proprietary, upgraded kernel but the situation was the same. Then I tried installing 32bit version but the results were identical. After that I tried LTS version 12.04 and Xubuntu 13.04.. Responsiveness wasn't that different at all. Not sure what to do, and I wouldn't want to go back to Windows. This machine is not a beast, but it should be enough to deal with Unity or Xfce without troubles. Oh yes, I have insydeH20 BIOS with not so many options at my disposal. Thanks and best regards,

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• How can I connect my HP Photosmart C3100 printer in 10.04 (regression from 9.x)

  - by Brian

  My printer was working under 9.x. It is a an HP Photosmart C3100 series. When I open Admin-Printing no local printers are found. I try to add via Other (My local choices are Serial and other). I have tried many url's - ipp://localhost:631/ipp, http://localhost/ipp, localhost, 127.0.0.1, etc... None have worked. Under the networked I have tried JetDirect, using localhost and 127.0.0.1 and port 631. I have tried many options under IPP with different variants in the host trying to verify a printer. No luck .I tried LPD/LPR with localhost and tried the probe. no luck. I tried the cups admin via localhost:631 and that didn't work. On the old version its simply found the local printer, I might have picked the driver, I can't remember but it was the photosmart c3100 series that was working.I just can't get 10.04 to print.

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• HP Envy Beats Edition can play CDs, but not DVDs

  - by Grayson

  After a fresh install, and various other tests (troubleshooting), I have concluded that my laptop (an HP Envy 14 - Beats Edtion) will not play DVDs, however it will play CDs. When I first got the laptop, up until recently it played DVDs perfectly, I doubt there is a hardware issue sees as it loads the DVDs and can view the files in them, but not play them, as well as read and work with CDs perfectly. Was there an update or something of the like that may have caused this? If so, is there a fix? I typically use this laptop 's HDMI out with my TV as a DVD player... so it would be very beneficial if there was a solution to this problem. There was a similar issue with the touchpad that there was a fix for... so I'm hoping that this is something similar

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• Configure audio on HP ENVY 4 ultrabook

  - by phodu_insaan

  I want to configure audio for ubuntu 12.04 on my laptop. Currently the audio just does not play. If i try and plug in headphones then somewhere midway to being fully plugged in the audio plays on the headphones, I plug in further and the sound disappears. How do I get this to work? lspci | grep audio Audio device: Intel Corporation Panther Point High Definition Audio Controller My laptop is one the beats edition HP laptops, and the driver for win7 was an IDT HD audio driver. --EDIT-- The output for cat /proc/asound/card0/codec* | grep Codec is Codec: IDT 92HD91BXX Codec: Intel PantherPoint HDMI I need to get both the IDT card to work and the HDMI card to work with my TV. --EDIT-- --EDIT 2-- I have added blacklist snd-usb-audio to the end of the file /etc/modprobe.d/alsa-base.conf Now the sound plays from my laptop speakers only when I plug in a headphones/external speaker. Otherwise no sound. :( Please help getting everything working as it should. --EDIT 2-- Thanks

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• Laptop in-built Web Cam stopped working HP Probook

  - by Dave A

  My laptop (HP Probook) webcam has always worked. When I upgraded to 13.10 it stopped working. No solution found then so gave up. Recently upgraded to 14.04 still not working so thought I would ask anyone again if a solution had been found. lsusb Bus 001 Device 004: ID 0c45:62c0 Microdia Sonix USB 2.0 Camera dmesg | grep uvcvideo` [ 765.466575] uvcvideo: Found UVC 1.00 device USB 2.0 Camera (0c45:62c0) [ 765.467305] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround. [ 765.467954] uvcvideo: Failed to query (129) UVC probe control : -32 (exp. 26). [ 765.467960] uvcvideo: Failed to initialize the device (-5). [ 765.468022] usbcore: registered new interface driver uvcvideo Tried searching everywhere but there does not appear to be any clear solution to the driver issue - very weird as my camera is listed as supported by uvcvideo and it has always worked.

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• Brightness control not working on HP Pavilion dm3t (Intel GMA 4500MHD)

  - by James

  Hey all, I picked up an hp dm3t laptop with intel HD graphics and installed ubuntu 10.10 64 bit on it. It works great -- the only problem is that the brightness controls on the keyboard don't work. The brightness is always at full. When I try to adjust it down, the indicator graphic indicates that it's going down but the actual brightness doesn't change. Is there anything that I can try to make this work? I'd really appreciate any help. I asked this on superuser.com and someone commented that I should play around with the intel hd drivers. I'm a total noob -- how do I do that? What else can I try? I really don't want to go back to windows.

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• Can't install Ubuntu in a HP DV6 Laptop

  - by EApubs

  I just bought an HP DV6 6011tx (link) Laptop... I formated the disk through Windows and prepared for installing Ubuntu... When I insert the live CD, it shows the ubuntu start screen and then everything goes black (no cursor... Just like the screen is switched off (but the system is working)) When i try to install from the USB, it says Live media is not found! Some times it also give a black screen like the CD... Have any idea how to fix this? Thanks

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• HP Pavillion laptop screen problems

  - by Liealais Vards Nekas

  Approximately after 4 days when I installed my Ubuntu 10.10 an interesting problem with my laptop screen starts. I had similar problem what you can see in this video - http://www.youtube.com/watch?v=jCYVfGVGWyY&feature=related - but it doesn't happen all the time. The most interesting thing is that, than I had that problem only when I turn my laptop screen in different angle. And this "bad" angle changes by the time, so after about 15 minutes after booting computer I can turn laptop screen in normal position. This is software or hardware problem? I'm using HP Pavillion dv9000.

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• Right click doesn't work on HP mini 210 touchpad

  - by user4041

  Need help in getting the right mouse click to work on a HP mini 210-1015TU when using the touchpad. If I plug in a USB mouse, both left click and right click function as normal. Using the touchpad however I can only get the left click to work. Attempting to right click gives the result expected from a left click. As per some comments on a forum I added a file 11-touchpad.conf to /usr/share/X11/xorg.conf.d. I can provide further details if required. This made touchpad operation noticeably smoother but the problem with the right mouse click remains. Not a hardware problem as right clicked worked with 10.04 and still works with Windows 7 starter. 10.10 installed using wubi.

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• HP Color LaserJet 2605dn color alignment issue

  - by robertvt

  We have a HP Color LaserJet 2605dn at work that recently lost its mind. The red and blue colors are offset from where they should be and producing a rather trippy 3D look. I've performed a manual calibration through the menus and poked at just about everything I could find. These toner cartridges are not new (as you can see they're about 50% used) but only just recently started this problem. They were working great up until this error appeared. It happens on mac, pc, and via the printer menu printouts so I don't think it's a driver problem. The printer has been restarted and reset and is running the newest firmware. Anyone have any ideas? Here's a pic http://img16.imageshack.us/img16/9984/photoon20090914at1149.jpg

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• hp laserjet 4200 madness

  - by C-dizzle

  I have an HP LaserJet 4200 printer that is acting really weird. I can print from internet just fine, no problem... but when I try to print from a document used in microsoft word, for example, I always get "Manual Feed Tray 1". I have racked my brain on this and cannot get it figured out. It's a networked printer and only an administrator account can make changes to it, I have also reset the printer back to factory settings, uninstalled and reinstalled onto the pc's and server it is connected to. Running out of hair since I'm pulling it all out... please help.

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• Setting up Beats audio on HP Pavilion m6

  - by Joel Auterson

  I have an HP Pavilion m6-1054sa laptop, with a Beats subwoofer on the bottom. The normal laptop speakers work fine under Ubuntu but the Beats speaker(s?) does not. Anyone know how to get this working? Here's my lspci output, if it helps... 00:00.0 Host bridge: Intel Corporation Ivy Bridge DRAM Controller (rev 09) 00:01.0 PCI bridge: Intel Corporation Ivy Bridge PCI Express Root Port (rev 09) 00:02.0 VGA compatible controller: Intel Corporation Ivy Bridge Graphics Controller (rev 09) 00:14.0 USB controller: Intel Corporation Panther Point USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation Panther Point MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation Panther Point High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 1 (rev c4) 00:1c.1 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 2 (rev c4) 00:1d.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation Panther Point LPC Controller (rev 04) 00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 04) 00:1f.3 SMBus: Intel Corporation Panther Point SMBus Controller (rev 04) 01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Thames XT/GL [Radeon HD 7600M Series] (rev ff) 07:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5289 (rev 01) 07:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 0a) 08:00.0 Network controller: Intel Corporation Centrino Wireless-N 2230 (rev c4)

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• Suspend/resume issue hp envy m6

  - by aikeru

  :) I just installed Ubuntu 13.10 on my HP envy m6. When I press the "power" button and select to suspend, it looks like it goes to sleep (power light flashing, as expected). When I press the power button to wake it (or anything else), it stops flashing and goes solid (as it should) but the screen is black. I tried CTRL+ALT+F1 but nothing seems to happen. Is there something I can do to get Ubuntu to resume from suspend? EDIT: I tried getting any updates for Ubuntu as well as updating my BIOS. Neither seems to have any effect. EDIT: Tried the 2nd script from Ubuntu 12.04 LTS suspend fix and it seemed to have no effect. Tried the 1st script and now I can't seem to suspend at all - Ubuntu seems to try to suspend and then immediately goes to the password prompt. With some combination of things I seem to be able to get a new crash, though, involving wpa_supplicant. I allowed it to submit feedback. My WiFi seems to be working fine (I assume this is what WPA is). EDIT: I know this is 'askubuntu', but I did try latest Linux Mint / Cinnamon. Results were exactly the same (black screen, power light solid after waking up - just as before, I can make it reboot by mashing CTRL+ALT+DEL but CTRL+ALT+F1/etc. doesn't work). Trying Ubuntu 12.04 next. EDIT: Ubuntu 12.04 WORKS! At least it seems to with a quick test. Came right back up after suspend. If I don't have any other problems and no answers are suggested, I'll make my own answer and accept it. Maybe someone can use this information to help troubleshoot the real issue. Would be nice to be on the latest version... but suspend would've been a deal-breaker for me. Hope this info helps someone.

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• Touchpad right click doesn't work on HP Envy 14 beats

  - by jdrageme01

  I have Ubuntu 12.04 lts 64 bits on my HP envy 14 beats. When I try to click with the right click button it doesn't work. Only works click in the touchpad directly and with usb mouse. 00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0104] (rev 09) 00:01.0 PCI bridge [0604]: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port [8086:0101] (rev 09) 00:01.1 PCI bridge [0604]: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port [8086:0105] (rev 09) 00:01.2 PCI bridge [0604]: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port [8086:0109] (rev 09) 00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) 00:16.0 Communication controller [0780]: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 [8086:1c3a] (rev 04) 00:1a.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 05) 00:1b.0 Audio device [0403]: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 05) 00:1c.0 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 [8086:1c10] (rev b5) 00:1c.4 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 5 [8086:1c18] (rev b5) 00:1c.7 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 8 [8086:1c1e] (rev b5) 00:1d.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 [8086:1c26] (rev 05) 00:1f.0 ISA bridge [0601]: Intel Corporation HM65 Express Chipset Family LPC Controller [8086:1c49] (rev 05) 00:1f.2 SATA controller [0106]: Intel Corporation 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller [8086:1c03] (rev 05) 00:1f.3 SMBus [0c05]: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller [8086:1c22] (rev 05) 01:00.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Whistler [AMD Radeon HD 6600M Series] [1002:6741] 09:00.0 Network controller [0280]: Intel Corporation Centrino Ultimate-N 6300 [8086:4238] (rev 3e) 0a:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR8151 v2.0 Gigabit Ethernet [1969:1083] (rev c0) 0b:00.0 USB controller [0c03]: NEC Corporation uPD720200 USB 3.0 Host Controller [1033:0194] (rev 04)

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• HP Pavilion 15 with AMD dual graphics - Ubuntu live environment not starting

  - by creepus

  I've had this laptop for about a day now and have decided to try Ubuntu on it and determine if I want to install it. I created a USB, it booted (Secure Boot was on, I tried with Secure Boot off to no effect), and then the problem occurred. The screen turned off for a second, turned back on to a black screen, shut off again and turned back on with a dialogue box telling me that the system had to use low-graphics mode. I clicked OK, selected low-graphics mode from the menu and clicked OK. The screen switched to the boot messages and did not go any further than this. Ctrl+Alt+DEL started rebooting the laptop though. I tried booting again, but this time I edited the boot options in GRUB to add nomodeset. This time, the laptop only booted to a black screen. Ctrl+Alt+F2 took me to a prompt, I tried startx from there, but X didn't start, complaining that it wanted kernel mode setting back. I can not seem to find any option to disable one graphics chip or the other in the UEFI setup menus. Laptop : HP Pavilion 15-E004AU. The CPU : AMD A6-4400M APU with Radeon(tm) HD Graphics The graphics chip : AMD Radeon HD 7520G + 8670M Dual Graphics. The Ubuntu version : 13.10, 64 bit. Thanks. EDIT: I tried 12.04.3 LTS, it managed to bring the desktop up. There are severe graphics glitches after about two minutes though.

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• Dual boot on Hp Envy Ultrabook

  - by phodu_insaan

  I just bought a HP Envy ultrabook 1002TX. It comes with a Win7 Home basic and a 32GB SSD + 500GB HDD. I started to install ubuntu and in doing so went and deleted all the partitions on my HDD and recreated them the way I wanted. Then when I tried to install ubuntu it didn't recognize my HDD. To solve this i typed dmraid -E -r /dev/sdX where the 'X' was my SSD drive. After this ubuntu can install but windows for some reason does not install. Also the Intel Caching feature is lost and SSD is just sitting and doing nothing. I want to know how to solve this problem. Ideeally I would like to use the SSD for caching, either in windows or ubuntu. How do I get the SSD back to working as an Intel rapid cache? How do I get windows to install properly? It tell me that windows is unable to configure itself to my hardware, and my PC came with windows pre-installed so this is not possible. Sorry for the long question and thanks for your answers! PS: At one time when I booted I pressed Ctrl+i and went to the intel rapid cache menu. I think i screwed up something in here, because only after this the rapid cache stopped working, and each time I booted the PC thought the BIOS was my primary disk.

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