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• HP Server bios boot delay

  - by jjrab

  I'm just going to throw this out there in case anyone else has run accross this... I have an HP DL320 G5p that had the motherboard replaced due to a faulty NIC port. After several calls to HP, two motherboard replacements, PCI riser card replacements, Processor replacement, and power supply replacement, the server takes approx. 10 minutes before it boots into the BIOS. It then boots up with no issues. We've run the HP smart start cd and performed the system tests and everything passed. All firmware has also been upgraded to the latest as well. Has anyone else seen this and found a fix? I am still working with HP, but there seems to be a struggle on their part to figure this out, so I'm curious to know if anyone else has experienced this and found a fix - thanks...

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• Issues with non-HP harddisk in HP ML 350 server?

  - by Torben Warberg Rohde

  I'm looking to buy some extra disk space for a HP ML 350 G5 server. It is for simple file-serving - not OS/system stuff. HP harddisks are insanely expensive, so I'm tempted to buy some other brand instead. I have heard that they sometime use special firmware on their disks, but I suspect that might just be HP spreading rumors to sell disks. Does anyone have experience using non-HP disks? Any features not working, or not being able to build the RAID at all? I'm looking at 2.5" SAS Seagate drives - Constellation 500 GB (7.2k) or Savvio 600 GB (10k).

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• HP Cue-Scanning Flow component freezes

  - by Nathan Fellman

  I am trying to scan with an HP network scanner (actually E6500 all-in-one). Whenever I try to scan, it starts up a flash screen with HP Scanning written all over it, which proceeds to do nothing. Digging in, I found that the process that gets stuck is hpqkygrp.exe, aka "HP CUE-Scanning Flow Component". This happened when I tried scanning from onenote or from the HP Solution Center. However, it seems that scanning from Windows' Fax and Scan utility works fine. As a (probably related) side-note, scanning directly from the scanner (using the buttons on its panel) doesn't work either. How can I keep this process from getting stuck?

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• How to prevent HP Photosmart Essential from launching on removal drive insertion

  - by David Boike

  My in-laws bought an HP computer loaded with HP junk, and it's giving me a headache. When they insert a camera memory card into their printer, the Auto-Play dialog comes up, but it also launches the HP Photosmart Essential application, which is a piece of trash. It will NOT launch properly just normally from the taskbar, so that makes it pretty useless. I tried uninstalling it, but then when you insert a memory card, a Microsoft Help window comes up saying how to reinstall HP Photosmart Essential!! Is there any way to find the registry key (I assume) that allows a program to be launched when a memory card is inserted?

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• HP DL160 G6 memory PC3-10600R vs PC3-10600E

  - by Jeremy Hajek

  I am using a HP DL 160 G6 server that according to specs takes PC3 Registered or Unbuffered. When I combine the two types of memory below the system will not POST. When I use just the first type of memory listed the system will POST. I have two pieces of HP memory that came with the server labeled PC3-10600E-9-10-E0 and then I have some Crucial memory labeled PC3-10600R-9-10-B0 I wager that the R means Registered memory and the E means ECC - then shouldn't the crucial memory boot with the system according to the HP specs? Or does the E mean it is Unbuffered and therefore I shouldn't mix and match as according to this HP memory config doc?

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• HP Wireless Printer not working

  - by Omri Spector

  I have installed an HP DeskJet 4620 driver on a win 7 machine. All works perfectly for several days, and than printing is not longer possible. Instead I get the message: "Unable to communicate with printer". This happened on every Win 7 PC I tried, and none of the HP/MS sites contain any relevant info... (Posting this so that the answer appears online, as I did solve it after much work) Solution: It appears that HP installation puts a unique "port" called "HP Network re-discovery". It stops working after some time (possibly after the first time the printer/pc enter sleep mode). BUT, the standard MS TCP port works just fine. So: Go to "Printers" Right click Printer Click "Printer properties" and then "Printer" or "Fax" (for both - do all this twice) Click "Add Port..." Select "Standard TCP Port" Fill in details Move printer to use the new port by un-checking the old one and checking the new one Happy printing.

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• Does a HP MDS600 fit in a HP 10636 G2 rack?

  - by Jasmine Lognnes

  In the Quick Installation Giide to the MDS600/D6000 storage server it says IMPORTANT: Some racks other than the HP Rack 10000 Series rack do not allow full access to hard drive bays 29-35 in hard drive drawer 2. I have a HP 10636 G2 19" Rack 36U (PN: AF011A). Question It is temping to think that the rack is supported, but can anyone comfirm that 10000 Series to HP means 10xxx, so my rack is supported?

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• HP ProBook 4540s - Can't find HP Protect Tools to activate fingerprint reader

  - by CandiM

  I got an HP ProBook 4540s in December--When I first got it, every time I booted up, there was a rather large icon, almost like a Windows 7 gadget, to access HP Protect Tools, but I had too much going on to mess with it right away and kept clicking on something like "remind me next time I log on" and determined to get acquainted with it after the holidays--But at some point in time, that icon went away and now I can't locate it at all-- I'd like to try, and probably use, the fingerprint reader and explore whatever else is among the Protect Tools, but now I can't find them or any folder or .exe to acceess them-- Can anyone help me find them?-- Thanks so much

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• Install Ubuntu 12.04 in UEFI mode on a HP Pavilion dv6-6c40ca

  - by Marlen T. B.

  I have recently (as of July 2012) bought a HP Pavilion dv6-6c40ca laptop. It came pre-installed with Windows 7 on an MBR. I installed Ubuntu 12.04 on it on a GPT partition in what I think is BIOS emulation mode. I made a BIOS-Grub partition so the install didn't fail. That is what it is for .. right? Now I want to upgrade to UEFI mode. How would I Install Ubuntu 12.04 in UEFI mode on a HP Pavilion dv6-6c40ca. Or is it impossible? My laptop, despite its new age may not be UEFI 2.0+ capable. If it isn't how can I install a software UEFI (i.e. a DUET such as the one by tianocore). Or is this too impossible? A link to my laptop's specs is: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03137924&tmp_task=prodinfoCategory&cc=ca&dlc=en&lang=en&lc=en&product=5218530 My laptop should have a UEFI given this link from HP http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01442956#N218. And from the link I draw a quote: That means most notebooks distributed with Windows Vista, and all notebooks distributed with Windows 7, have the UEFI environment. My laptop had Windows 7 Home Premium pre-installed. OK. Following the comments so far -- NOTE: I am trying to do this on an external drive so I can see if it works. I have partitioned the drive using GParted as a GPT drive. Created a 200MB partition at the beginning of the drive with a FAT32 file system. Given the 200MB partition a label of "EFI". Set the boot flag on the 200MB partition. What should a do next to install Ubuntu 12.04? Given the link: https://help.ubuntu.com/community/UEFIBooting#Selecting_the_.28U.29EFI_Graphic_Protocol In my first read through (just to see if I will understand everything before I start) I get to step 2.3 Install GRUB2 in (U)EFI systems The first line is Boot into Linux (any live ISO) preferably in UEFI mode. Um .. how do you tell what mode your live CD is in?! And how do you change it if the mode is wrong?

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• HP MSR 30-10a Router - Route Traffic over Default Route

  - by SteadH

  We have a brand new HP MSR 30-10a Router. We have a fairly simple routing situation - we have two IP blocks, one which has a route out. We need things on the first block to go through the router, and out. I have an old Cisco 2801 router doing the job right now. For our example - IP Block 1: 50.203.110.232/29, Router interface on this block is 50.203.110.237, route out is 50.203.110.233. IP Block 2: 50.202.219.1/27, Router interface on this block at 50.202.219.20. I have a static route created for: 0.0.0.0 0.0.0.0 50.203.110.233 The router seems to understand this. When on the CLI via serial cable, I can ping 8.8.8.8 and hear responses from Google DNS. Woo hoo! The issue arrives when any client sits on the IP Block 2 side. I configured my client with a static IP of 50.202.219.15/27, default gateway 50.202.219.20. I can ping myself. I can ping the near side of the router (50.202.219.20), and I can ping the far side of the router (50.203.110.237. I cannot ping anything else in IP block 1, nor can I ping 8.8.8.8. Here is my configuration file: <HP>display current-configuration # version 5.20.106, Release 2507, Standard # sysname HP # domain default enable system # dar p2p signature-file flash:/p2p_default.mtd # port-security enable # undo ip http enable # password-recovery enable # vlan 1 # domain system access-limit disable state active idle-cut disable self-service-url disable # user-group system group-attribute allow-guest # local-user admin password cipher $c$3$40gC1cxf/wIJNa1ufFPJsjKAof+QP5aV authorization-attribute level 3 service-type telnet # cwmp undo cwmp enable # interface Aux0 async mode flow link-protocol ppp # interface Cellular0/0 async mode protocol link-protocol ppp # interface Ethernet0/0 port link-mode route ip address 50.203.110.237 255.255.255.248 # interface Ethernet0/1 port link-mode route ip address 50.202.219.20 255.255.255.224 # interface NULL0 # ip route-static 0.0.0.0 0.0.0.0 50.203.110.233 permanent # load xml-configuration # load tr069-configuration # user-interface tty 12 user-interface aux 0 user-interface vty 0 4 authentication-mode scheme # My guess right now is there is some sort of "permission" needed to use the default route. The manuals haven't turned up a lot in this area that don't make the situation much more complicated (but maybe it needs to be more complicated?) Background: we use HP switches, and I love the CLI. I bought HP thinking the command line interface would be similar, or at least speak the same language. Whoops! I'd be happy to provide more information or perform any additional tests. Thanks in advance! Update 1: The manual mentions routing rules. I hadn't previously added these (since our Cisco 2801 seems to route anything by default). I added: ip ip-prefix 1 permit 0.0.0.0 0 less-equal 32 alas, still no dice.

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• Wireless card on HP laptop not working

  - by D. Strout

  I just bought an HP Envy m6-1125dx online from Best Buy. When I got it home and started it up, the wireless card did not work well - at all. I could connect, but any real usage would cause the connection to start dropping every 30 seconds or so, and it would be really slow. Taking another look at the reviews on the Best Buy site, it seems only a few others had this problem, so I took it to my local Best Buy and exchanged it for another unit. Got it home again and the card had the same issues. Which leads to my dilemma. First: does this model have several different cards that it could come with? Mine is a Ralink RT5390R (on both units I received). If it does, then I can keep exchanging until I get a unit with a different card. I wouldn't ask this, except it seems weird that only a few people mentioned this issue, so I thought that might be one possibility. I looked in to replacing the card with a different one myself, but it seems that HP blocks certain wireless cards. However, some people reported success in replacing the card, and this site said it was only an issue on "older HP computer[s]". Can anyone confirm this? Finally, if that fails/will not work, does anyone know what I can get through Best Buy? I am concerned that they will not put any different card than the Ralink, and after two of those, I don't want that. Can I ask Best Buy support to use a different card? Can they even get another card from HP? I guess the base question is: should I attempt to replace the card myself (two days via Amazon to get a new card), should I try to get the laptop repaired through Best Buy (two - four weeks), should I go for a different model laptop from Best Buy, or should I try a different unit of the same model (three's the charm?).

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• HP/Lenovo alternative to Buffalo iSCSI TerraStation?

  - by Robin Day

  I'm looking at virtualising some of our infrastructure in order to allow for more resiliance and future expandability. We have successfully virtualised on single servers with Direct Attached Storage and are now looking for a more future proof solution using a high powered host (or two) and a SAN (or two). I'm thinking that the host machine will probably be an HP ProLiant DL360 G7 (all of our exisiting infrastructure is HP). Unfortunately, I am new to the world of SANs. From what I can see, the Buffalo Terrastation III is all I would need in order to setup an iSCSI SAN for VMWare to use. However, I'm a little reticent to go that way as it's a bit too "entry level" for my liking. In particular I would be very keen for more redundancy, power, networking, etc. I'm also very aware that you "get what you pay for". Therefore, can anyone reccommend equivalents from the big boys? HP/Lenovo? I have searched high and low on the HP site and seen many options but am struggling to work out if it is all the hardware I will need. Some options appear to need separate controllers from disk enclosures, etc.

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• HP/IBM alternative to Buffalo iSCSI TerraStation?

  - by Robin Day

  I'm looking at virtualising some of our infrastructure in order to allow for more resiliance and future expandability. We have successfully virtualised on single servers with Direct Attached Storage and are now looking for a more future proof solution using a high powered host (or two) and a SAN (or two). I'm thinking that the host machine will probably be an HP ProLiant DL360 G7 (all of our exisiting infrastructure is HP). Unfortunately, I am new to the world of SANs. From what I can see, the Buffalo Terrastation III is all I would need in order to setup an iSCSI SAN for VMWare to use. However, I'm a little reticent to go that way as it's a bit too "entry level" for my liking. In particular I would be very keen for more redundancy, power, networking, etc. I'm also very aware that you "get what you pay for". Therefore, can anyone reccommend equivalents from the big boys? HP/IBM? I have searched high and low on the HP site and seen many options but am struggling to work out if it is all the hardware I will need. Some options appear to need separate controllers from disk enclosures, etc.

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• Query total page count via SNMP HP Laserjet

  - by Tim

  I was asked to get hold of the total pages counts for the 100+ printers we have at work. All of them are HP Laser or Business Jets of some description and the vast majority are connected via some form of HP JetDirect network card/switch. After many hours of typing in IP addresses and copying and pasting the relevant figure in to Excel I have now been asked to do this on a weekly basis. This led me to think there must be an easier way, as an IT professional I can surely work out some time saving method to solve this issue. Suffice it to say I do not feel very professional now after a day or so of trying to make SNMP work for me! From what I understand the first thing is to enable SNMP on the printer. Done. Next I would need something to query the SNMP bit. I decided to go open source and free and someone here recommended net-snmp as a decent tool (I would like to have just added the printers as nodes in SolarWinds but we are somewhat tight on licences apparently). Next I need the name of the MIB. For this I believe the HP-LASERJET-COMMON-MIB has the correct information in it. Downloaded this and added to net-snmp. Now I need the OID which I believe after much scouring is printed-media-simplex-count (we have no duplex printers, that we are interested in at least). Running the following command yields the following demoralising output: snmpget -v 2c -c public 10.168.5.1 HP-LASERJET-COMMON-MIB:.1.3.6.1.2.1.1.16.1.1.1 (the OID was derived from running: snmptranslate -IR -On printed-media-simplex-count Unlinked OID in HP-LASERJET-COMMON-MIB: hp ::= { enterprises 11 } Undefined identifier: enterprises near line 3 of C:/usr/share/snmp/mibs/HP-LASER JET-COMMON-MIB..txt .1.3.6.1.2.1.1.16.1.1.1 ) Unlinked OID in HP-LASERJET-COMMON-MIB: hp ::= { enterprises 11 } Undefined identifier: enterprises near line 3 of C:/usr/share/snmp/mibs/HP-LASER JET-COMMON-MIB..txt HP-LASERJET-COMMON-MIB:.1.3.6.1.2.1.1.16.1.1.1: Am I barking up the wrong tree completely with this? My aim was to script it all to output to a file for all the IP addresses of the printers and then plonk that in Excel for my lords and masters to digest at their leisure. I have a feeling I am using either the wrong MIB or the wrong OID from said MIB (or both). Does anyone have any pointers on this for me? Or should I give up and go back to navigationg each printers web page individually (hoping not).

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• HP Network Utility Error

  - by William Ricci

  Using the HP Network Utility to team 2 ports on Windows 2008 R2 Standard results in this error:----- An error occurred when making a call into the operating system. Happens on either of two cards that are installed. This happened before and after upgrading to PSP 9.10. Uninstalled the HP Network Configuration Utility and re-installed version 10.65.0.6. Updated NIC drivers. NC382i DP - HP Broadcom 1Gb Multifunction Driver 7.4.23.0 (from 6.2.9.0) NC365T - Intel E1R 11.14.80.0 (from 11.14.49.0)

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• HP SmartArray P400 has slow read and write speed

  - by Tadas D.

  I have desktop in which I installed HP SmartArray P400 controller with two HP DF0146B8052 hard drives. I made RAID0 logical volume from them, but I am getting 20MB/s write speed and ~140-120MB/s read speed. Also there is quite low scatter for benchmark results (I am getting quite nice line) and it looks like controller is "capping" my speeds. I tried reseting controllers configuration and I haven't found any settings in HP ACU (Array Configuration Utility) to help me. I am using Windows 7 Ultimate and M4A78 board Does anyone have ideas what could be wrong? Also I am attaching diagnostic results.

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• Configuring RAID1 on HP Proliant Microserver N54L / Ubuntu 14.04.1 LTS [duplicate]

  - by Chris Beach

  This question already has an answer here: Cant find my harddrives in ubuntu installation? 2 answers I've bought a N54L and fitted two 3GB drives. Keen to get set up with RAID1. BIOS: SATA controller mode set to "RAID" RAID Option ROM utility: both physical drives set up as one logical drive When I came to install Ubuntu (14.04.1), both drives appeared during the setup process. I was only expecting to see the logical drive, although I'm a complete novice with RAID. I've read that the HP Proliant Microservers don't have "proper" RAID support, and require some kind of driver to be installed. I've tried a few HP utilities from the following apt repo: deb http://downloads.linux.hp.com/SDR/repo/mcp wheezy/current non-free On installation, most say "server not supported" Would appreciate your advice.

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• HP Recovery options: System Recovery not showing

  - by sha404

  I am using HP Pavilion dv4 notebook. Previously, there were following options in Recovery Manager(using f11 during boot): +System Recovery +Factory Restore +Minimized Image Recovery The System Recovery option allows me to restore only Operating system drive e.g. C:\ drive, keeping all other user (me) created hard drives intact. I made a set of recovery disk. Since then I don't see the System Recovery option in HP Recovery Manager. But all other options are still there. But when I use recovery disks that i created earlier, that option e.g. System Recovery is shown. But It's really boring and time consuming to use disks for recovery. So, what's the problem with internal HP Recovery Manager? Why isn't it showing that option?

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• Inverted function keys (F1-F12) on HP Pavilion dv4t

  - by The Electric Muffin

  (I know there have already been a lot of questions about this, but none of them mentioned the dv4t specifically.) I'm thinking about getting an HP Pavilion dv4t-4200 or -5100, but something that's really irritating me is that by default the function keys (F1-F12) are "inverted"—without holding the Fn key, the function keys do things like change the brightness, change or mute the volume, and switch to an external display. Only if you hold Fn will they actually produce F1, F2, etc. This is not how keyboards are supposed to work. Is there any way to disable this "feature" that has been verified to work on the HP Pavilion dv4t-4200 or HP Pavilion dv4t-5100? I don't want to buy this computer unless this is possible.

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• HP Omni 27-1027c AIO...Upgradeable?

  - by Bobo

  I just bought an HP Omni 27 1057c from Sams Club. I like it a lot, but I want more performance. discovered that the integrated Intel HD 2500 graphics is almost useless for most games. I found a website that says it can be upgraded at http://www.pcmag.com/article2/0,2817,2398314,00.asp. The computers specs can be found at Sams Club website or at HP website HP Product Specs. So what do you think? Can I upgrade Motherboard and Video Card?

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• Processor Upgrade HP Elite M9510F

  - by DaveM

  I have an HP 9510F that uses the ASUS IPIBL-LB MB. It ships with an Intel Q8200 Quad Core processor but it does not support virtualization. Specs for the board from HP (ASUS does not list this OEM board) do not show support for the Intel Q8200 it ships with (obviously incorrect) but only these • Supports the following processors: o Intel Core 2 Quad (Yorkfield core) Q9xxx o Intel Core 2 Duo (Wolfsdale core) E8xxx o Intel Core 2 Quad (Kentsfield core) up to Q6600 o Core 2 Duo E6x00 (Conroe core) up to E6700 o Core 2 Duo E4x00 (Conroe core) up to E4400 Can this MB support the Q8400 or will it only support the indicated Q9xxx series? Naturally HP is little help here. Specs are located hereHP/ASUS MB specs

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• Ctrl key is broken on HP Envy is broken, where can I find a replacement

  - by NewProger

  I work as a developer so I have to use key combinations a lot. And I have HP Envy laptop. And the Ctrl key is broken for the second time. First time I just took one from my friend. But I don't have any more friends who are willing to sacrifice their Ctrl key Anyone know where I can find one? (or rather a bunch because they are so weak and low quality) I tried to contact HP support but they did everything to prevent people from doing it. And it is impossible to reach HP support. And in my case where warranty is expired it is not possible at all according to their rules. Also I tried Googling but found nothing

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• My HP Laptop shows bios error

  - by Precious Tijesunimi

  Sometimes, when I startup my HP Laptop I get a message like this (I am not accurately sure of the message but it is something like this) HP Bios Startup error The selected bios file was not found. It is either corrupt or missing Please visit http://hp.com/go/techcenter/startup Please Press ENTER - to Continue. When I press enter nothing bad happens, My System Just starts up normally. I have had a similar problem with my desktop but whenever I press enter, The computer restarts and doesn't startup. I was told that a Virus had attacked my system. I am very worried. Is the same thing happening here?, How will it affect my system? and What can I do?

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• Printing documents on HP printer very slow

  - by maxim

  I have a strange problem with HP drivers. I have configured a HP printer 2025dn with LAN connection, on 3 pc, using the cd rom of HP driver. All works well, but sometimes for certain documents the time for printing is very slow and long. I observe during this situation, in task manager, a process called rundll32.exe loads CPU at 100%. If I kill that process the printer starts printing fast the document in the queue. I wondering the reason of this strange behaviour.

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• Why does HP Update at remote system trigger RDP printing at local system?

  - by lcbrevard

  This is obscure. When connected with RDP to another system that has HP Update installed on it, either directly running the HP Update or having the notification pop up to ask if you want to run HP Update causes the local system to try to print something to peculiarly-chosen-local-printer. Case 1: Desktop Win 7 Ult system RDP connected to HP Laptop Win 7 Ult system. When HP Update runs on the laptop a dialog for XPS Writer Save As... appears on Desktop system. Even if you put in a name, nothing gets generated and the dialog repeats. And repeats. Until you (a) close the RDP connection and (b) clean out the queued entries. If the HP Update pops up the request to run the update and you are not at the desk when this happens, there can be dozens of queued requests for this bogus printing. NOTE: the XPS Writer is not selected as a default printer on either system. Case 2: (Different) HP Laptop Win 7 Ult system RDP connected to XP Pro "brand X" desktop system but with HP printer drivers installed. If the request to run HP Update notification pops on the XP system, dozens of attempts to print, in this case to a Versa Check Printer driver, are queued. Dismissing the HP request, closing RDP, and cleaning out the queue are required to stop this. NOTE: the Versa Check Writer is not selected as a default printer on either system. THE QUESTION: What the heck is going on here? Some kind of scripting or COM activity that is misdirected?

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