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  • MS Dynamics CRM users disappear

    - by Max Kosyakov
    Recently we came across quite a weird issue. The administrators say that once in a while they notice that user accounts in MS Dynamics CRM are lost . When a new user is added to the system, the administrators add him/her to the Active Directory first. Then, they go to Dynamics CRM interface, then to system configuration -> administration -> users and add the new user to the CRM, add roles to this user, grant them relevant permissions. Then the user is able to use a custom application, which connects to the Dynamics CRM via WCF. After a while (few weeks or months) the user is unable to use the custom application because Dynamics CRM cannot authorise this user. When administrators open the Dynamics CRM user management interface (configuration -> administration -> users ) and browse through the list of CRM users they cannot find the user in the list. When they try to add the user to Dynamics CRM back, the CRM fails with the error message "User already exists". Moreover, the user still exists in the Active Directory. The admins are very sure the user had been added to the CRM before he/she started to work. The only fact the the user was able to use the custom application normally says that the user had been indeed registered in the CRM. How come the user is not listed in the CRM user management interface at all? Have anyone faced any issues like that? Seen or heard of disappearing CRM users somewhere? Any help is appreciated. Where can one start digging?

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  • Latency issues over internet

    - by Stevo
    I have a Media Temple server running http://www.popsapp.com which I am having latency issues with. If I run ab -n 100 -c 10 http://www.popsapp.com/ from my local machine I get very bad stats e.g.: Connection Times (ms) min mean[+/-sd] median max Connect: 179 3375 2185.4 2837 12525 Processing: 0 505 693.3 229 4564 Waiting: 0 50 115.4 0 415 Total: 964 3880 2094.5 3159 12608 Whereas if I run it from a rackspace server I have I get this: Connection Times (ms) min mean[+/-sd] median max Connect: 75 76 3.3 75 84 Processing: 235 339 81.4 315 579 Waiting: 159 249 61.7 234 411 Total: 311 415 82.0 390 663 To me this looks like intermediate network issues, but I wouldn't have thought it could be this bad! Any ideas how I can improve it? Here's the trace route traceroute to www.popsapp.com (216.70.105.183), 64 hops max, 52 byte packets 1 192.168.2.1 (192.168.2.1) 3.738 ms 0.953 ms 1.418 ms 2 host-92-22-112-1.as13285.net (92.22.112.1) 27.409 ms 97.093 ms 78.858 ms 3 host-78-151-225-141.static.as13285.net (78.151.225.141) 61.830 ms 170.484 ms 113.288 ms 4 host-78-151-225-80.static.as13285.net (78.151.225.80) 101.513 ms host-78-151-225-22.static.as13285.net (78.151.225.22) 64.718 ms 47.309 ms 5 xe-11-1-0-rt001.sov.as13285.net (62.24.240.14) 98.381 ms 114.424 ms xe-11-1-0-rt001.the.as13285.net (62.24.240.6) 96.592 ms 6 host-78-144-1-59.as13285.net (78.144.1.59) 36.799 ms host-78-144-1-63.as13285.net (78.144.1.63) 178.426 ms host-78-144-1-61.as13285.net (78.144.1.61) 85.516 ms 7 xe-10-0-0-scr010.thn.as13285.net (78.144.0.224) 88.158 ms host-78-144-0-207.as13285.net (78.144.0.207) 35.132 ms host-78-144-0-153.as13285.net (78.144.0.153) 121.464 ms 8 limelight-pp-thn.as13285.net (78.144.3.6) 46.987 ms limelight-pp-sov.as13285.net (78.144.5.18) 108.025 ms 40.169 ms 9 tge11-1.fr4.lga.llnw.net (69.28.172.149) 109.603 ms ve6.fr4.lon.llnw.net (68.142.88.221) 121.681 ms 38.609 ms 10 tge11-1.fr4.lga.llnw.net (69.28.172.149) 111.981 ms 113.744 ms 111.711 ms 11 tge8-2.fr4.iad.llnw.net (69.28.189.34) 117.102 ms ve5.fr4.iad.llnw.net (69.28.171.214) 184.372 ms 146.178 ms 12 cr02-1-1.iad1.net2ez.com (65.97.48.254) 182.880 ms net2ez.tge2-2.fr4.iad.llnw.net (69.28.156.170) 150.489 ms 121.862 ms 13 65.97.50.26 (65.97.50.26) 184.620 ms cr02-1-1.iad1.net2ez.com (65.97.48.254) 156.136 ms 131.963 ms 14 65.97.50.26 (65.97.50.26) 124.899 ms 126.537 ms 123.322 ms 15 e1.4.as02.iad01.mtsvc.net (70.32.64.246) 134.647 ms 186.307 ms 211.059 ms 16 popsapp.com (216.70.105.183) 118.876 ms 113.189 ms vzx258.mediatemple.net (216.70.104.17) 131.012 ms Looks to me like there is significant delay across the limelight network. This would explain why the traceroute via my rackspace server doesn't suffer from the same delay as they will be using their own trunk.

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  • Easy Listening = CRM On Demand Podcasts

    - by Anne
    OK, here's my NEW favorite resource for CRM On Demand info -- podcasts! Specifically, the CRM On Demand Podcast site -- signed, sealed, and delivered with humor and know-how. Yes, I admit, I know the cast of characters. But let's face it, sometimes dealing with software is just soooo dry! Not so when discussed by the two main commentators, Louis Peters and Robert Davidson, whom someone once referred to as CRM On Demand's "Click and Clack." (Thought that was too good not to pass along!) Anyhow, another huge plus about the site is the option to listen OR to read. Out walking my dog or doing the dishes? Just turn up the podcast. Listening to music or watching TV? I'll read Louis's entertaining write-ups to glean great info about CRM On Demand in a very short period of time. So that you get a better understanding of why I like this site so much, here's a sampling of what's discussed: Five Things about Books of Business As Louis Peters put it in his entry, when you see "Five Things" in the title, "you'll know you're going to get some concrete advice that you can put to work right away." Well, Louis and Robert do just that, pointing you in the right direction when using Books of Business to segment data. Moving to Indexed Fields - A Rough Guide (only an article, not a podcast) I've read all about performance and even helped develop material around it. But nowhere have I heard indexed custom fields referred to as "super heroes." Louis and Robert use imaginative language to describe the process for moving your data to indexed fields for optimal performance. Data Access QA from the Forums I think that everyone would admit that data access and visibility is the most difficult topic to understand in CRM On Demand. Following up on their previous podcast on the same topic, Louis and Robert answer a few key questions from the many postings on the Oracle CRM On Demand forums. And I bet that the scenarios match many companies' business requirements...maybe even yours! We Need to Talk About Adoption Another expert, Tim Koehler, joins Louis to talk about how to drive user adoption: aligning product usage with business results, communicating why and how to use the product, getting feedback on usability, and so on. Hope I've made my point -- turn to these podcasts to hear knowledgeable folks discuss CRM On Demand tips and tricks in entertaining ways. One podcast is even called "SaaS Talk"!

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  • 12/14 IDC Webcast on Insurance Distribution Strategies -- Manage Data and Engage Customers

    - by charles.knapp
    The insurance industry faces unprecedented challenges from new competition, more rigorous regulatory obligations, tighter capital restrictions, and more demanding customers. The winners will be those insurers that can successfully manage complex and disparate data resources to engage successfully with their customers, building trust through outstanding, multi-channel customer service with the insurer and its agents. At the heart of all these issues is the ability of insurers to engage directly with agents and customers using their preferred channels; measure risk and profitability accurately, and quickly to enable swift decision-making; and transform aging IT infrastructure so that the business can drive down costs and protect eroding margins. In this one-hour webcast, moderated by Insurance & Technology Magazine Executive Editor Anthony O'Donnell, you will learn about critical distribution management strategies that work. Join Peter Farley of analyst firm IDC Financial Insights, Scott Mampre of Capgemini, and Srini Venkat of Oracle Insurance to learn ways to maximize improvements to competitiveness, customer service, operating efficiencies - and ultimately profitability and growth. Please join us!

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  • CRM Is A Long Term Strategy

    - by ruth.donohue
    With the array of CRM solutions out there, it's sometimes easy to forget that CRM is more than just technology with fancy bells and whistles -- it's a long-term strategy that involves people and processes as well. The Wise Marketer summarizes a Gartner report outlining three key steps necessary to create and execute a successful CRM stratetegy that is linked with overall corporate strategy.

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  • can't use periods in ServerName [Lion Apache installation]

    - by punchfacechamp
    I can access my host like this… http://keggyshop but can't use periods… http://keggyshop.dev here's my virtual host directive… <VirtualHost *:80> ServerName keggyshop ServerAlias keggyshop.dev DocumentRoot "~/sites/2012/keggy/web/pages/keggy/120528/sandbox/public" <Directory "~/sites/2012/keggy/web/pages/keggy/120528/sandbox/public"> Options Includes FollowSymLinks AllowOverride All Order allow,deny Allow from all </Directory> </VirtualHost> host file 127.0.0.1 keggyshop 127.0.0.1 keggyshop.dev traceroute for keggyshop… user$ traceroute keggyshop traceroute to keggyshop (192.168.1.184), 64 hops max, 52 byte packets 1 keggyshop (192.168.1.184) 1.188 ms 0.683 ms 0.747 ms traceroute for keggyshop.dev… user$ traceroute keggyshop.dev traceroute: Warning: keggyshop.dev has multiple addresses; using 184.106.15.239 traceroute to keggyshop.dev (184.106.15.239), 64 hops max, 52 byte packets 1 * 192.168.1.1 (192.168.1.1) 0.856 ms 0.568 ms 2 10.81.192.1 (10.81.192.1) 15.232 ms 7.002 ms 7.936 ms 3 gig-0-3-0-6-nycmnya-rtr2.nyc.rr.com (24.29.97.122) 7.962 ms 7.813 ms 7.712 ms 4 bun101.nycmnytg-rtr001.nyc.rr.com (184.152.112.107) 10.999 ms 14.001 ms 15.466 ms 5 bun6-nycmnytg-rtr002.nyc.rr.com (24.29.148.250) 11.231 ms 17.321 ms 12.745 ms 6 107.14.19.24 (107.14.19.24) 13.972 ms 11.704 ms 16.477 ms 7 ae-1-0.pr0.nyc30.tbone.rr.com (66.109.6.161) 9.237 ms 11.896 ms 107.14.19.153 (107.14.19.153) 7.481 ms 8 xe-5-0-6.ar2.ewr1.us.nlayer.net (69.31.94.57) 16.682 ms 11.791 ms 11.981 ms 9 ae3-90g.cr1.ewr1.us.nlayer.net (69.31.94.117) 12.977 ms 15.706 ms 9.709 ms 10 xe-5-0-0.cr1.ord1.us.nlayer.net (69.22.142.74) 30.473 ms 30.497 ms 31.750 ms 11 ae1-20g.ar1.ord6.us.nlayer.net (69.31.110.250) 36.699 ms 50.785 ms 35.957 ms 12 as19994.xe-1-0-7.ar1.ord6.us.nlayer.net (69.31.110.242) 34.723 ms 31.118 ms 29.967 ms 13 coreb.ord1.rackspace.net (184.106.126.138) 30.471 ms corea.ord1.rackspace.net (184.106.126.136) 33.392 ms 35.210 ms 14 core1-coreb.ord1.rackspace.net (184.106.126.129) 32.453 ms core1-corea.ord1.rackspace.net (184.106.126.125) 32.020 ms core1-coreb.ord1.rackspace.net (184.106.126.129) 32.417 ms 15 core1-aggr401a-3.ord1.rackspace.net (173.203.0.157) 31.274 ms 34.854 ms 30.194 ms

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  • SharePoint 2010 Center and Fixed Width of all content on page including the ribbon

    - by Bill Daugherty
    All, I am trying to make the width of the sharepoint 2010 web site to be within a fixed width and centered across the screen. I would like for it to be 800px and centered. When i do this, it seems like it starts to work until the ribbion bar renters. Here is my attempt so far: body.v4/* _lcid="1033" _version="14.0.4536" _LocalBinding */ body,form{ margin:0px; width:800px; text-align:center; vertical-align:middle; } .ms-toolbar{ font-family:verdana; font-size:8pt; text-decoration:none; /* [ReplaceColor(themeColor:"Hyperlink")] */ color:#0072BC; } a.ms-toolbar:hover{ text-decoration:underline; /* [ReplaceColor(themeColor:"Accent1",themeShade:"0.8")] */ color:#005e9a; } .ms-toolbar-togglebutton-on{ /* [ReplaceColor(themeColor:"Accent3-Darker")] */ border:1px solid #2353b2; /* [ReplaceColor(themeColor:"Accent4-Lightest")] */ background-color:#fffacc; } table.ms-toolbar{ height:45px; border:none; /* [RecolorImage(themeColor:"Light2",includeRectangle:{x:0,y:610,width:1,height:42})] */ background:url("/_layouts/images/bgximg.png") repeat-x -0px -610px; /* [ReplaceColor(themeColor:"Light1")] */ background-color:#fff; } table.ms-toolbar{ /* [ReplaceColor(themeColor:"Light2-Lightest")] */ border:1px solid #f1f1f2; } .ms-menutoolbar{ /* [ReplaceColor(themeColor:"Light2-Lightest")] */ border-bottom:1px solid #f1f1f2; /* [ReplaceColor(themeColor:"Light1")] */ background-color:#fff; /* [RecolorImage(themeColor:"Light2",includeRectangle:{x:0,y:610,width:1,height:42})] */ background:url("/_layouts/images/bgximg.png") repeat-x -0px -610px; height:45px; } .ms-menutoolbar td{ padding:0px 0px 0px 4px; margin:0px; border:none; } .ms-menutoolbar td a{ /* [ReplaceColor(themeColor:"Hyperlink")] */ color:#0072bc; font-size:8pt; font-family:verdana; text-decoration:none; } .ms-menutoolbar td a:hover{ /* [ReplaceColor(themeColor:"Hyperlink",themeShade:"0.82")] */ color:#005e9a; text-decoration:none; } .ms-menubuttoninactivehover,.ms-buttoninactivehover{ margin:3px; padding:3px 4px 4px 4px; border:1px solid transparent; background-color:transparent; white-space:nowrap; } .ms-menubuttonactivehover,.ms-buttonactivehover{ margin:3px; padding:3px 4px 4px 4px; /* [RecolorImage(themeColor:"Light1-Darkest",includeRectangle:{x:0,y:431,width:1,height:21})] */ background:url("/_layouts/images/bgximg.png") repeat-x -0px -431px; /* [ReplaceColor(themeColor:"Light1")] */ background-color:#fff; /* [ReplaceColor(themeColor:"Light1-Lighter")] */ border:solid 1px #cccccc; cursor:pointer; } .ms-buttoninactivehover{ white-space:nowrap; } .ms-buttoninactivehover img,.ms-buttonactivehover img{ margin:0px 1px 0px 0px; } td.ms-menutoolbarheader{ font-size:10pt; font-family:verdana; /* [ReplaceColor(themeColor:"Accent3-Medium")] */ color:#204d89; font-weight:bold; line-height:16px; padding-left:7px; padding-right:7px; } .ms-listheaderlabel{ /* [ReplaceColor(themeColor:"Dark2")] */ color:#204d89; } .ms-listheaderlabel,.ms-viewselector,.ms-viewselectortext,.ms-viewselectorhover{ font-size:8pt; font-family:tahoma; } .ms-menutoolbar td td.ms-viewselector,.ms-menutoolbar td td.ms-viewselectorhover,.ms-toolbar td td.ms-viewselector,.ms-toolbar td td.ms-viewselectorhover,td.ms-viewselector{ /* [ReplaceColor(themeColor:"Light1")] */ background-color:#ffffff; /* [ReplaceColor(themeColor:"Dark2-Medium")] */ border:1px solid #D3D6DA; font-weight:bold; padding:0px; } .ms-menutoolbar td td{ border:none; } div.ms-viewselector,div.ms-viewselectorhover{ padding:2px 4px 2px 4px; cursor:pointer; } div.ms-viewselector a,div.ms-viewselectorhover a.ms-menu-a span{ /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; } .ms-viewselector-arrow{ vertical-align:middle; } .ms-menutoolbar td td.ms-viewselectorhover,.ms-toolbar td td.ms-viewselectorhover{ /* [RecolorImage(themeColor:"Accent1",method:"Tinting",includeRectangle:{x:0,y:654,width:1,height:18})] */ background:url("/_layouts/images/bgximg.png") repeat-x -0px -654px; /* [ReplaceColor(themeColor:"Accent1-Lighter")] */ border-color:#91cdf2; /* [ReplaceColor(themeColor:"Accent1",themeTint:"0.35")] */ background-color:#ccebff; } .ms-bottompaging{ /* [ReplaceColor(themeColor:"Accent3-Lightest")] */ background:#ebf3ff; } .ms-bottompagingline1{ height:3px; /* [ReplaceColor(themeColor:"Light1")] */ background-color:#ffffff; } .ms-bottompagingline2,.ms-bottompagingline3{ height:1px; /* [ReplaceColor(themeColor:"Light1")] */ background-color:#ffffff; } .ms-bottompaging .ms-vb{ /* [ReplaceColor(themeColor:"Light1")] */ background-color:#ffffff; } .ms-bottompagingline2 img,.ms-bottompagingline3 img,.ms-partline img{ display:none; } .ms-paging{ padding-left:11px; padding-right:11px; padding-bottom:4px; font-family:tahoma,sans-serif; font-size:8pt; font-weight:normal; /* [ReplaceColor(themeColor:"Accent3-Darker")] */ color:#204d89; } .ms-bottompaging .ms-paging{ /* [ReplaceColor(themeColor:"Dark1-Medium")] */ color:#4c4c4c; } .ms-menutoolbar .ms-splitbuttondropdown{ padding:3px 2px 0px 2px; } .ms-menutoolbar .ms-splitbuttontext{ padding:0px 7px 1px 7px; } .ms-splitbutton{ margin:0px 2px; } .ms-splitbuttonhover{ margin:0px 2px; /* [RecolorImage(themeColor:"Accent6-Darker",method:"Tinting",includeRectangle:{x:0,y:431,width:1,height:21})] */ background:url("/_layouts/images/bgximg.png") repeat-x -0px -431px; border-collapse:collapse; height:22px; background-color:#fff; } .ms-splitbuttonhover .ms-splitbuttondropdown{ padding:3px 1px 0px 2px; } .ms-splitbuttonhover .ms-splitbuttontext{ padding:0px 6px 0px 6px; } .ms-splitbuttonhover .ms-splitbuttondropdown,.ms-splitbuttonhover .ms-splitbuttontext{ border:solid 1px #cccccc; cursor:pointer; } .ms-propertysheet { font-size:1em; } .ms-propertysheet th.ms-gridT1 { text-align:left; /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; width:190px; } .ms-viewselect a:link{ font-size:8pt; font-family:Verdana,sans-serif; /* [ReplaceColor(themeColor:"Accent3")] */ color:#003399; } select{ font-size:8pt; font-family:Verdana,sans-serif; } hr{ /* [ReplaceColor(themeColor:"Accent3")] */ color:#003399; height:2px; } .ms-input{ font-size:8pt; font-family:Verdana,sans-serif; } .ms-treeviewouter{ margin-top:5px; } .ms-quicklaunch table td{ /* [ReplaceColor(themeColor:"Accent3-Lighter")] */ border-top:1px solid #add1ff; } .ms-quicklaunch .ms-treeviewouter table td{ border-top:none; } .ms-quicklaunch table.ms-navheader td,.ms-quicklaunch span.ms-navheader{ padding:1px 4px 4px 4px; } div.ms-treeviewouter > div > div{ border:none; } .ms-quicklaunch span.ms-navheader{ /* [ReplaceColor(themeColor:"Accent3-Lightest")] */ background-color:#d6e8ff; /* [ReplaceColor(themeColor:"Accent3-Lighter")] */ border-top:1px solid #add1ff; /* [ReplaceColor(themeColor:"Accent3-Lightest")] */ border-left:solid 1px #f2f8ff; /* [ReplaceColor(themeColor:"Accent3-Lighter")] */ border-bottom:1px solid #add1ff; padding:1px 6px 3px 6px; } .ms-quicklaunch table.ms-navsubmenu2 td{ border:none; } .ms-quicklaunch table.ms-selectednavheader td{ width:100%; /* [ReplaceColor(themeColor:"Accent6-Lightest")] */ background-color:#fff699; } .ms-quicklaunch table.ms-selectednavheader{ border:none; } .ms-quicklaunch span{ display:block; } .ms-quicklaunch div.ms-navsubmenu1 br{ display:none; } .ms-quicklaunch table.ms-selectednav{ /* [ReplaceColor(themeColor:"Accent6-Darker")] */ border:solid 1px #d2b47a; /* [RecolorImage(themeColor:"Accent1",method:"Tinting")] */ background-image:url("/_layouts/images/selectednav.gif"); background-repeat:repeat-x; /* [ReplaceColor(themeColor:"Accent6-Lightest")] */ background-color:#ffe6a0; margin:2px; margin-bottom:0; width:97%; } .ms-quicklaunch table.ms-selectednav td{ background:transparent url("/_layouts/images/selectednavbullet.gif"); background-repeat:no-repeat; background-position:left top; /* [ReplaceColor(themeColor:"Light1")] */ border:solid 1px #ffffff; padding:0px 4px 1px 12px; margin:0px; } table.ms-selectednav td a.ms-selectednav{ background:none; /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; } .ms-quicklaunch table.ms-selectednavheader td{ width:100%; /* [ReplaceColor(themeColor:"Accent6-Lighter")] */ background-color:#ffe6a0; /* [RecolorImage(themeColor:"Accent1",method:"Tinting")] */ background-image:url("/_layouts/images/selectednav.gif"); background-repeat:repeat-x; padding-top:2px; padding-bottom:2px; /* [ReplaceColor(themeColor:"Light1")] */ border-top:solid 1px #ffffff; /* [ReplaceColor(themeColor:"Light1")] */ border-left:solid 1px #ffffff; padding:1px 6px 3px 6px; } .ms-selectednavheader a{ font-weight:bold; /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; text-decoration:none; } .ms-selectednavheader a:hover{ /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; text-decoration:underline; } table.ms-navitem td,span.ms-navitem{ background-image:url("/_layouts/images/navBullet.gif"); background-repeat:no-repeat; background-position:left top; padding:3px 6px 4px 16px; font-family:tahoma; } .ms-navsubmenu1{ width:100%; border-collapse:collapse; /* [ReplaceColor(themeColor:"Light1-Lightest")] */ background-color:#f2f8ff; } .ms-navsubmenu2{ width:100%; /* [ReplaceColor(themeColor:"Light1-Lightest")] */ background-color:#f2f8ff; margin-bottom:6px; } table.ms-navselected{ padding:2px; } table.ms-navselected,span.ms-navselected{ /* [RecolorImage(themeColor:"Accent6",method:"Tinting")] */ background-image:url("/_layouts/images/SELECTEDNAV.GIF"); /* [ReplaceColor(themeColor:"Accent6-Lighter")] */ background-color:#ffe6a0; background-repeat:repeat-x; } table.ms-navselected td{ background-image:url("/_layouts/images/navBullet.gif"); background-repeat:no-repeat; background-position:top left; padding:3px 6px 4px 17px; } table.ms-navheader td{ background-image:none; } .ms-navheader a{ font-weight:bold; /* [ReplaceColor(themeColor:"Accent3")] */ color:#003399; text-decoration:none; } .ms-navheader a:hover{ /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; text-decoration:underline; } .ms-navitem a{ /* [ReplaceColor(themeColor:"Dark2")] */ color:#3b4f65 !important; text-decoration:none; display:inline-block; } .ms-navitem a:hover{ /* [ReplaceColor(themeColor:"Accent1")] */ color:#44aff6 !important; text-decoration:underline !important; } .ms-quicklaunchouter{ border:none; margin-bottom:5px; } .ms-quicklaunchouter{ margin:0px 1px 2px 1px; } .ms-treeviewouter a.ms-navitem{ padding:4px 4px 5px; margin-left:4px; border-color:transparent; border-width:1px; border-style:solid !important; } .ms-tvselected a.ms-navitem{ /* [RecolorImage(themeColor:"Light1")] */ background:url("/_layouts/images/selbg.png") repeat-x left top; /* [ReplaceColor(themeColor:"Accent1",themeTint:"0.15")] */ background-color:#ccebff; /* [ReplaceColor(themeColor:"Accent1-Lighter")] */ border-color:#91cdf2; /* [ReplaceColor(themeColor:"Accent1-Lightest")] */ border-top-color:#c6e5f8; border-width:1px; border-style:solid !important; /* [ReplaceColor(themeColor:"Dark2")] */ color:#003759 !important; display:inline-block; } .ms-tvselected a:hover{ /* [ReplaceColor(themeColor:"Dark2")] */ color:#003759 !important; } table.ms-recyclebin td{ /* [ReplaceColor(themeColor:"Light1-Lightest")] */ background-color:#f2f8ff; width:100%; /* [ReplaceColor(themeColor:"Light1")] */ border-top:solid 1px #ffffff; /* [ReplaceColor(themeColor:"Light1")] */ border-left:solid 1px #ffffff; padding:3px 5px 7px 3px; } table.ms-recyclebin td a{ font-weight:bold; /* [ReplaceColor(themeColor:"Accent5-Darker")] */ color:#008800; text-decoration:none; } table.ms-recyclebin td a:hover{ /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; text-decoration:underline; } .ms-quickLaunch{ padding-top:5px; } .ms-quickLaunch h3{ font-size:1em; font-weight:normal; /* [ReplaceColor(themeColor:"Dark2")] */ color:#929fad; margin:0px 0px 6px 10px; } .ms-quicklaunchheader{ padding:2px 6px 4px 10px; font-weight:bold; /* [ReplaceColor(themeColor:"Light1-Lighter")] */ color:#676767; background-image:url("/_layouts/images/quickLaunchHeader.gif"); background-repeat:repeat-x; /* [ReplaceColor(themeColor:"Accent3-Lightest")] */ background-color:#d6e8ff; /* [ReplaceColor(themeColor:"Light1-Lightest")] */ border-left:solid 1px #f2f8ff; margin-left:-7px; font-size:inherit; } .ms-quicklaunchheader a,.ms-unselectednav a{ /* [ReplaceColor(themeColor:"Dark1-Lighter")] */ color:#676767 !important; text-decoration:none; } .ms-quicklaunchheader a:hover{ /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000 !important; text-decoration:underline; } .ms-navline{ /* [ReplaceColor(themeColor:"Light1-Darker")] */ border-bottom:1px solid #adadad; } .ms-navwatermark{ /* [ReplaceColor(themeColor:"Accent6-Lighter")] */ color:#ffdf88; } .ms-selectednav{ border:1px solid #2353b2; /* [ReplaceColor(themeColor:"Accent6-Lightest")] */ background:#fff699; padding-top:1px; padding-bottom:2px; } .ms-unselectednav{ /* [ReplaceColor(themeColor:"Accent3-Medium")] */ border:1px solid #83b0ec; padding-top:1px; padding-bottom:2px; } .ms-verticaldots{ /* [ReplaceColor(themeColor:"Accent3-Medium")] */ border-right:1px solid #83b0ec; border-left:none; } .ms-nav{ /* [ReplaceColor(themeColor:"Accent3-Medium")] */ background-color:#83b0ec; font-family:tahoma; } .ms-globalTitleArea{ text-align:right; background-image:url("/_layouts/images/siteTitleBKGD.gif"); background-position:right top; background-repeat:repeat-y; padding-left:5px; padding-right:0px; padding-top:1px; } .ms-titlearea{ /* [ReplaceColor(themeColor:"Dark1-Lighter")] */ color:#666666; font-family:tahoma; font-size:8pt; letter-spacing:.1em; } .ms-titlearea a { /* [ReplaceColor(themeColor:"Accent3-Darker")] */ color:#3966bf; text-decoration:none; } .ms-titlearea a:hover { /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; text-decoration:underline; } .ms-titlearealeft { /* [ReplaceColor(themeColor:"Accent3-Lightest")] */ background-color:#d6e8ff; } TD.ms-titleareaframe,Div.ms-titleareaframe,.ms-pagetitleareaframe{ background:url("/_layouts/images/bgximg.png") repeat-x -0px -461px; /* [ReplaceColor(themeColor:"Accent3-Lightest")] */ background-color:#d6e8ff; text-align:left; } div.ms-titleareaframe{ height:100%; } .ms-pagetitleareaframe table{ background-image:url("/_layouts/images/topshape.jpg"); background-repeat:no-repeat; background-position:332px 4px; height:54px; } .ms-titlearealine{ /* [ReplaceColor(themeColor:"Accent3-Medium")] */ background-color:#83b0ec; } .ms-titleareaframe table td.ms-titlearea,.ms-areaseparator table td.ms-titlearea,.ms-pagetitleareaframe table td.ms-titlearea{ padding:7px 0px 1px 0px; } .ms-sitemapdirectional,.ms-sitemapdirectional a{ unicode-bidi:embed; } .ms-areaseparatorcorner{ background-image:url("/_layouts/images/framecornergrad.gif"); background-position:left top; background-repeat:repeat-y; height:8px; /* [ReplaceColor(themeColor:"Accent5-Medium")] */ border-right:1px solid #6f9dd9; } td.ms-areaseparatorleft{ background:#d6e8ff url("/_layouts/images/bgximg.png") repeat-x -0px -461px; /* [ReplaceColor(themeColor:"Accent5-Medium")] */ border-right:1px solid #6f9dd9; height:100%; } div.ms-areaseparatorleft{ background-repeat:no-repeat; background-position:-143px 0px; /* [ReplaceColor(themeColor:"Accent5-Medium")] */ border-right:1px solid #6f9dd9; height:100%; } div.ms-areaseparatorright{ /* [ReplaceColor(themeColor:"Accent5-Medium")] */ border-left:1px solid #6f9dd9; padding-right:2px; height:100%; } .ms-titlearearight .ms-areaseparatorright{ background:#d6e8ff url("/_layouts/images/bgximg.png") repeat-x -0px -461px; /* [ReplaceColor(themeColor:"Accent5-Medium")] */ border-left:1px solid #6f9dd9; padding-right:2px; height:100%; } .ms-areaseparator{ /* [ReplaceColor(themeColor:"Accent4-Lightest")] */ background-color:#ffeaad; border-right:none; border-left:none; padding-left:5px; height:61px; } .ms-pagemargin{ background-color:#83b0ec; height:100%; } td.ms-rightareacell div.ms-pagemargin{ /* [ReplaceColor(themeColor:"Accent3-Medium")] */ background-color:#83b0ec; height:100%; /* [ReplaceColor(themeColor:"Accent3-Medium")] */ border-left:solid 1px #83b0ec; } .ms-bodyareacell{ vertical-align:top; } .ms-pagebottommargin,.ms-pagebottommarginleft,.ms-pagebottommarginright{ /* [ReplaceColor(themeColor:"Accent3-Medium")] */ background:#83b0ec; } .ms-bodyareapagemargin{ /* [ReplaceColor(themeColor:"Accent3-Medium")] */ background:#83b0ec; /* [ReplaceColor(themeColor:"Accent3-Lighter")] */ border-top:1px solid #6f9dd9; } .ms-bodyareaframe{ vertical-align:top; height:100%; /* [ReplaceColor(themeColor:"Light1")] */ background-color:#ffffff; /* [ReplaceColor(themeColor:"Accent3-Lighter")] */ border:1px solid #6f9dd9; } .ms-bodyareaframe{ padding:10px; } .ms-pagetitle{ /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; font-family:verdana; font-size:16pt; margin:0px 0px 4px 0px; font-weight:normal; } .ms-pagetitle a{ text-decoration:none; /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; margin:0; font-weight:normal; } .ms-pagetitle a:hover{ } .ms-vh table.ms-selectedtitle,.ms-vh2 table.ms-selectedtitle,.ms-vh-icon table.ms-selectedtitle,.ms-vh table.ms-unselectedtitle,.ms-vh2 table.ms-unselectedtitle,.ms-vh-icon table.ms-unselectedtitle{ height:21px; } .ms-vh table.ms-selectedtitle,.ms-vh2 table.ms-selectedtitle,.ms-vh-icon table.ms-selectedtitle{ /* [ReplaceColor(themeColor:"Light1-Lighter")] */ background-color:#dde1e5; border:none; } .ms-vh2 .ms-selectedtitle .ms-vb,.ms-vh2 .ms-unselectedtitle .ms-vb{ padding-left:5px; padding-right:5px; padding-top:1px; } .ms-vh-icon .ms-selectedtitle .ms-vb,.ms-vh-icon .ms-unselectedtitle .ms-vb{ padding-left:0px; vertical-align:middle; } .ms-propertysheet th.ms-vh2,.ms-propertysheet th.ms-vh2-nofilter{ font-family:tahoma; } .ms-listviewtable .ms-vh2,.ms-summarystandardbody .ms-vh2{ padding:1px 1px 0px 1px; } .ms-listviewtable .ms-vb2,.ms-summarystandardbody .ms-vb2{ padding-left:2px; padding-right:7px; } .ms-selectedtitle{ /* [ReplaceColor(themeColor:"Light1")] */ background-color:#ffffff; /* [ReplaceColor(themeColor:"Accent4-Darker")] */ border:1px solid #b09460; margin:0px; padding:0px; cursor:pointer; } .ms-selectedtitlealternative { /* [ReplaceColor(themeColor:"Light1")] */ background-color:#ffffff; /* [ReplaceColor(themeColor:"Accent4-Darker")] */ border:1px solid #b09460; margin:0px; padding:0px; cursor:pointer; } .ms-unselectedtitle{ background-color:transparent; margin:0px; padding:0px; } .ms-newgif{ display:inline-block; margin-left:5px; } .ms-menuimagecell{ /* [RecolorImage(themeColor:"Accent1",method:"Tinting")] */ background:url("/_layouts/images/selectednav.gif") repeat-x; /* [ReplaceColor(themeColor:"Accent6-Lighter")] */ background-color:#ffe6a0; cursor:pointer; /* [ReplaceColor(themeColor:"Light1")] */ border:solid 1px #ffffff; padding:0px; height:18px; } .ms-vh .ms-menuimagecell,.ms-vh2 .ms-menuimagecell,.ms-vh-icon .ms-menuimagecell{ height:20px; } .ms-vh .ms-menuimagecell img,.ms-vh2 .ms-menuimagecell img,.ms-vh-icon .ms-menuimagecell img{ margin-top:2px; margin-bottom:2px; } .ms-descriptiontext{ /* [ReplaceColor(themeColor:"Dark1-Medium")] */ color:#4c4c4c; font-family:tahoma; font-size:8pt; text-align:left; } .ms-statusdescriptiontext { color:#4c4c4c; background-color:#FFFF00; font-family:tahoma; font-size:8pt; text-align:left; } .ms-webpartpagedescription{ font-family:verdana; font-size:8pt; /* [ReplaceColor(themeColor:"Dark1-Lighter")] */ color:#5a5a5a; padding:8px 12px 0px 12px; } .ms-separator { /* [ReplaceColor(themeColor:"Light2",themeShade:"0.02")] */ color:#f1f1f2; background-repeat:repeat-x; border:none; padding-left:4px; font-size:10pt; } .ms-rtetoolbarmenu .ms-separator{ padding-left:0px !important; /* [ReplaceColor(themeColor:"Accent3-Medium")] */ color:#83b0ec; } .ms-separator img { height:12px; width:1px; margin:0px 1px 0px 1px; /* [ReplaceColor(themeColor:"Light2",themeShade:"0.02")] */ background:#f1f1f2; } .ms-propertysheet th.ms-authoringcontrols { /* [ReplaceColor(themeColor:"Accent3-Lightest")] */ background-color:#f1f1f2; text-align:left; } table.ms-authoringcontrols > tbody > tr > td{ vertical-align:middle; } td.ms-authoringcontrols > label,td.ms-authoringcontrols > span > label,td.ms-authoringcontrols > table > tbody > tr > td > label{ vertical-align:middle; } .ms-propertysheet th.ms-linksectionheader { /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; font-family:tahoma; font-size:8pt; font-weight:bold; text-align:left; } .ms-linksectionitemdescription{ padding-left:3px; padding-top:7px; } .ms-propertysheet .ms-sectionheader a,.ms-propertysheet .ms-sectionheader a:hover { /* [ReplaceColor(themeColor:"Dark1-Lighter")] */ color:#525252; text-decoration:none; } .ms-partline { height:3px; /* [ReplaceColor(themeColor:"Dark2",themeTint:"0.17")] */ border-bottom:1px solid #EBEBEB; } .ms-propertysheet{ font-family:verdana; font-size:1em; text-align:left; /* [ReplaceColor(themeColor:"Dark1-Medium")] */ color:#4c4c4c; } .ms-propertysheet th{ font-family:verdana; font-size:8pt; /* [ReplaceColor(themeColor:"Dark1-Medium")] */ color:#4c4c4c; font-weight:normal; } .ms-propertysheet a{ text-decoration:none; /* [ReplaceColor(themeColor:"Accent3-Darker")] */ color:#3966bf; } .ms-propertysheet a:hover{ text-decoration:underline; /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; } .ms-vh,.ms-vh2,.ms-vh-icon-empty,.ms-vhImage,.ms-vh2-nograd,.ms-vh3-nograd,.ms-vh2-nograd-icon,.ms-vh2-nofilter-icon,.ms-ph{ font-weight:normal; /* [ReplaceColor(themeColor:"Light1-Medium")] */ color:#b2b2b2; text-align:left; text-decoration:none; vertical-align:top; } .ms-vh-icon{ vertical-align:middle; } .ms-gb,.ms-gb2,.ms-gbload,.ms-vb-tall,.ms-vb-user,.ms-pb,.ms-pb-selected td{ /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; } .ms-gb a,.ms-gb2 a{ /* [ReplaceColor(themeColor:"Accent3")] */ color:#003399; } .ms-vh,.ms-vh2,.ms-vh-icon,.ms-vh-icon-empty,.ms-vhImage,.ms-gb,.ms-gb2,.ms-gbload,.ms-vb,.ms-vb2,.ms-vb-tall,.ms-vb-user,.ms-vh2-nograd,.ms-vh3-nograd,.ms-vh2-nograd-icon,.ms-vh2-nofilter-icon,.ms-pb,.ms-pb-selected,.ms-ph{ font-size:8pt; line-height:1.2; font-family:Verdana,Helvetica,sans-serif; } .ms-vh,.ms-vh2,.ms-vh2-nograd,.ms-vh3-nograd,.ms-vh2-nograd-icon,.ms-vh2-nofilter-icon,.ms-ph{ white-space:nowrap; } .ms-vh,.ms-vh2,.ms-vh-icon,.ms-vh2-nofilter-icon,.ms-viewheadertr .ms-vh-group,.ms-vh2-nograd,.ms-vh3-nograd,.ms-vh2-nograd-icon,.ms-ph,.ms-pickerresultheadertr{ background-repeat:repeat-x; padding-top:1px; padding-bottom:0px; } .ms-viewheadertr th{ padding-top:5px !important; } .ms-disc .ms-viewheadertr th.ms-vh2{ padding:1px 5px 0px 4px; } .ms-disc .ms-vh2 .ms-selectedtitle .ms-vb,.ms-disc .ms-vh2 .ms-unselectedtitle .ms-vb{ padding-left:4px; } th.ms-vh3-nograd{ width:12px; /* [ReplaceColor(themeColor:"Light1-Darker")] */ color:#949494; font-size:8pt; font-family:tahoma,sans-serif; } .ms-vh .ms-vh{ background-image:none; border-left:none; padding-left:1px; background-color:transparent; } .ms-vh2,.ms-ph{ padding:3px 8px 1px; } .ms-vh-div{ padding-top:5px; } .ms-vh-icon,.ms-vh2-nograd-icon,.ms-vh2-nofilter-icon{ width:12px; } .ms-vh-icon{ padding-left:6px; padding-right:4px; padding-bottom:3px; } .ms-vh-icon-empty{ width:0px; } .ms-vh a,.ms-vh a:visited,.ms-vh2 a{ /* [ReplaceColor(themeColor:"Dark1-Lightest")] */ color:#7f7f7f; text-decoration:none; } .ms-vh a:hover,.ms-vh2 a:hover{ text-decoration:underline; } .ms-imnImgTD { padding-right:2px; padding-bottom:5px; } .ms-vhltr .ms-imnImgTD { padding-right:2px; } .ms-vhrtl .ms-imnImgTD { padding-left:2px; } .ms-imnTxtTD { padding-top:0px; } .ms-vhImage{ width:18pt } .ms-standardheader{ font-size:1em; margin:0em; text-align:left; /* [ReplaceColor(themeColor:"Dark1")] */ color:#525252; } .ms-formlabel h3.ms-standardheader{ font-weight:normal; color:auto; } .ms-linksectionheader .ms-standardheader{ /* [ReplaceColor(themeColor:"Dark1")] */ color:#000000; } .ms-gb{ height:22px; /* [ReplaceColor(themeColor:"Light1")] */ background-color:#ffffff; font-weight:bold; /* [ReplaceColor(themeColor:"Accent3-Lighter")] */ border-bottom:1px solid #8ebbf5; /* [ReplaceColor(themeColor:"Light1-Lightest")] */ border-top:1px solid #f9f9f9; padding-bottom:3px; } .ms-gb .ms-vb2{ font-weight:normal; } .ms-listviewtable .ms-gb,.ms-listviewtable .ms-gb2{ padding-top:14px; } .ms-gb2{ height:22px; /* [ReplaceColor(themeColor:"Dark1-Medium")] */ color:#4c4c4c; padding-bottom:3px; /* [ReplaceColor(themeColor:"Accent3-Lightest")] */ border-bottom:1px solid #e3efff; /* [ReplaceColor(themeColor:"Light1-Lightest")] */ border-top:1px solid #f9f9f9; } .ms-gbload{ height:22px; /* [ReplaceColor(themeColor:"Dark1-Medium")] */ color:#4c4c4c; /* [ReplaceColor(themeColor:"Light1")] */ background-color:#ffffff; padding-bottom:3px; } .ms-vb,.ms-vb2,.ms-vb-user,.ms-vb-tall,.ms-pb,.ms-pb-selected { /* [ReplaceColor(themeColor:"Dark1")] */ color:#6d6f72; vertical-align:top; } .ms-vb a:link,.ms-vb2 a:link,.ms-vb-user a:link{ /* [ReplaceColor(themeColor:"Hyperlink")] */ color:#0072BC; text-decoration:none; } .ms-vb a:hover,.ms-vb2 a:hover,.ms-vb-user a:hover{ text-decoration:underline; } .ms-vb a:visited,.ms-vb2 a:visited,.ms-vb-user a:visited{ /* [ReplaceColor(themeColor:"Hyperlink")] */ color:#0072BC; text-decoration:none; } .ms-vb a:visited:hover,.ms-vb2 a:visited:hover,.ms-vb-user a:visited:hover{ /* [ReplaceColor(themeColor:"Hyperlink")] */ color:#0072BC; text-decoration:underline; } .ms-alternatingstrong .ms-vb a:link,.ms-alternatingstrong .ms-vb2 a:link,.ms-alternatingstrong .ms-vb-user a:link,.ms-alternatingstrong .ms-vb a:visited,.ms-alternatingstrong .ms-vb2 a:visited,.ms-alternatingstrong .ms-vb-user a:visited,.ms-alternatingstrong .ms-vb a:visited:hover,.ms-alternatingstrong .ms-vb2 a:visited:hover,.ms-alternatingstrong .ms-vb-user a:visited:hover{ /* [ReplaceColor(themeColor

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  • Optimizing transition/movement smoothness for a 2D flash game.

    - by Tom
    Update 6: Fenomenas suggested me to re-create everything as simple as possible. I had my doubts that this would make any difference as the algorithm remains the same, and performance did not seem to be the issue. Anyway, it was the only suggestion I got so here it is: 30 FPS: http://www.feedpostal.com/test/simple/30/SimpleMovement.html 40 FPS: http://www.feedpostal.com/test/simple/40/SimpleMovement.html 60 FPS: http://www.feedpostal.com/test/simple/60/SimpleMovement.html 100 FPS: http://www.feedpostal.com/test/simple/100/SimpleMovement.html The code: package { import flash.display.Sprite; import flash.events.Event; import flash.events.KeyboardEvent; import flash.utils.getTimer; [SWF(width="800", height="600", frameRate="40", backgroundColor="#000000")] public class SimpleMovement extends Sprite { private static const TURNING_SPEED:uint = 180; private static const MOVEMENT_SPEED:uint = 400; private static const RADIAN_DIVIDE:Number = Math.PI/180; private var playerObject:Sprite; private var shipContainer:Sprite; private var moving:Boolean = false; private var turningMode:uint = 0; private var movementTimestamp:Number = getTimer(); private var turningTimestamp:Number = movementTimestamp; public function SimpleMovement() { //step 1: create player object playerObject = new Sprite(); playerObject.graphics.lineStyle(1, 0x000000); playerObject.graphics.beginFill(0x6D7B8D); playerObject.graphics.drawRect(0, 0, 25, 50); //make it rotate around the center playerObject.x = 0 - playerObject.width / 2; playerObject.y = 0 - playerObject.height / 2; shipContainer = new Sprite(); shipContainer.addChild(playerObject); shipContainer.x = 100; shipContainer.y = 100; shipContainer.rotation = 180; addChild(shipContainer); //step 2: install keyboard hook when stage is ready addEventListener(Event.ADDED_TO_STAGE, stageReady, false, 0, true); //step 3: install rendering update poll addEventListener(Event.ENTER_FRAME, updatePoller, false, 0, true); } private function updatePoller(event:Event):void { var newTime:Number = getTimer(); //turning if (turningMode != 0) { var turningDeltaTime:Number = newTime - turningTimestamp; turningTimestamp = newTime; var rotation:Number = TURNING_SPEED * turningDeltaTime / 1000; if (turningMode == 1) shipContainer.rotation -= rotation; else shipContainer.rotation += rotation; } //movement if (moving) { var movementDeltaTime:Number = newTime - movementTimestamp; movementTimestamp = newTime; var distance:Number = MOVEMENT_SPEED * movementDeltaTime / 1000; var rAngle:Number = shipContainer.rotation * RADIAN_DIVIDE; //convert degrees to radian shipContainer.x += distance * Math.sin(rAngle); shipContainer.y -= distance * Math.cos(rAngle); } } private function stageReady(event:Event):void { //install keyboard hook stage.addEventListener(KeyboardEvent.KEY_DOWN, keyDown, false, 0, true); stage.addEventListener(KeyboardEvent.KEY_UP, keyUp, false, 0, true); } private final function keyDown(event:KeyboardEvent):void { if ((event.keyCode == 87) && (!moving)) //87 = W { movementTimestamp = getTimer(); moving = true; } if ((event.keyCode == 65) && (turningMode != 1)) //65 = A { turningTimestamp = getTimer(); turningMode = 1; } else if ((event.keyCode == 68) && (turningMode != 2)) //68 = D { turningTimestamp = getTimer(); turningMode = 2; } } private final function keyUp(event:KeyboardEvent):void { if ((event.keyCode == 87) && (moving)) moving = false; //87 = W if (((event.keyCode == 65) || (event.keyCode == 68)) && (turningMode != 0)) turningMode = 0; //65 = A, 68 = D } } } The results were as I expected. Absolutely no improvement. I really hope that someone has another suggestion as this thing needs fixing. Also, I doubt it's my system as I have a pretty good one (8GB RAM, Q9550 QuadCore intel, ATI Radeon 4870 512MB). Also, everyone else I asked so far had the same issue with my client. Update 5: another example of a smooth flash game just to demonstrate that my movement definitely is different! See http://www.spel.nl/game/bumpercraft.html Update 4: I traced the time before rendering (EVENT.RENDER) and right after rendering (EVENT.ENTER_FRAME), the results: rendering took: 14 ms rendering took: 14 ms rendering took: 12 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 14 ms rendering took: 12 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 14 ms rendering took: 12 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 14 ms rendering took: 14 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 24 ms rendering took: 18 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 232 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms rendering took: 14 ms rendering took: 16 ms rendering took: 12 ms rendering took: 14 ms rendering took: 12 ms The range is 12-16 ms. During these differences, the shocking/warping/flickering movement was already going on. There is also 1 peak of 232ms, at this time there was a relatively big warp. This is however not the biggest problme, the biggest problem are the continuous small warps during normal movement. Does this give anyone a clue? Update 3: After testing, I know that the following factors are not causing my problem: Bitmap's quality - changed with photoshop to an uglier 8 colours optimized graphic, no improvement at all. Constant rotation of image while turning - disabled it, no improvement at all Browser rendering - tried to use the flash player standalone, no improvement at all I am 100% convinced that the problem lies in either my code or in my algorithm. Please, help me out. It has been almost two weeks (1 week that I asked this question on SO) now and I still have to get my golden answer. Update 1: see bottom for full flex project source and a live demo demonstrating my problem. I'm working on a 2d flash game. Player ships are created as an object: ships[id] = new GameShip(); When movement and rotation information is available, this is being directed to the corresponding ship: ships[id].setMovementMode(1); //move forward Now, within this GameShip object movement works using the "Event.ENTER_FRAME" event: addEventListener(Event.ENTER_FRAME, movementHandler); The following function is then being run: private final function movementHandler(event:Event):void { var newTimeStamp:uint = UtilLib.getTimeStamp(); //set current timeStamp var distance:Number = (newTimeStamp - movementTimeStamp) / 1000 * movementSpeed; //speed = x pixels forward every 1 second movementTimeStamp = newTimeStamp; //update old timeStamp var diagonalChange:Array = getDiagonalChange(movementAngle, distance); //the diagonal position update based on angle and distance charX += diagonalChange[0]; charY += diagonalChange[1]; if (shipContainer) { //when the container is ready to be worked with shipContainer.x = charX; shipContainer.y = charY; } } private final function getDiagonalChange(angle:Number, distance:Number):Array { var rAngle:Number = angle * Math.PI/180; //convert degrees to radian return [Math.sin(rAngle) * distance, (Math.cos(rAngle) * distance) * -1]; } When the object is no longer moving, the event listener will be removed. The same method is being used for rotation. Everything works almost perfect. I've set the project's target FPS to 100 and created a FPS counter. According to the FPS counter, the average FPS in firefox is around 100, while the top is 1000 and the bottom is 22. I think that the bottom and top FPSs are only happening during the initialization of the client (startup). The problem is that the ship appears to be almost perfectly smooth, while it should be just that without the "almost" part. It's almost as if the ship is "flickering" very very fast, you can't actually see it but it's hard to focus on the object while it's moving with your eyes. Also, every now and then, there seems to be a bit of a framerate spike, as if the client is skipping a couple of frames, you then see it quickly warp. It is very difficult to explain what the real problem is, but in general it's that the movement is not perfectly smooth. So, do you have any suggestions on how to make the movement or transition of objects perfectly smooth? Update 1: I re-created the client to demonstrate my problem. Please check it out. The client: http://feedpostal.com/test/MovementTest.html The Actionscript Project (full source): http://feedpostal.com/test/MovementTest.rar An example of a smooth flash game (not created by me): http://www.gamesforwork.com/games/swf/Mission%20Racing_august_10th_2009.swf It took me a pretty long time to recreate this client side version, I hope this will help with solving the problem. Please note: yes, it is actually pretty smooth. But it is definitely not smooth enough.

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  • Weird routing issue

    - by Joel Coel
    I'm having some weird internet problems on campus. I know it's something simple, but it's a case where I need another set of eyes. I think I can explain the problem best by posting a tracert: Tracing route to google.com [74.125.45.147] over a maximum of 30 hops: 1 3 ms 3 ms 3 ms 192.168.8.1 2 1 ms 1 ms 1 ms elissaemily-pc.york.edu [192.168.10.5] 3 2 ms 2 ms 2 ms rrcs-76-79-19-33.west.biz.rr.com [76.79.19.33] 4 31 ms 3 ms 2 ms ge-1-1-0.lnclne00-mx41.neb.rr.com [76.85.220.109] 5 20 ms 17 ms 17 ms ge-7-3-0.chcgill3-rtr1.kc.rr.com [76.85.220.137] 6 20 ms 20 ms 19 ms ae-5-0.cr0.chi30.tbone.rr.com [66.109.6.112] 7 19 ms 19 ms 24 ms ae-1-0.pr0.chi10.tbone.rr.com [66.109.6.155] 8 26 ms 24 ms 24 ms 74.125.48.109 9 23 ms 24 ms 21 ms 216.239.46.246 10 39 ms 39 ms 55 ms 209.85.242.215 11 39 ms 39 ms 39 ms 209.85.254.243 12 39 ms 40 ms 96 ms 209.85.253.145 13 39 ms 39 ms 39 ms yx-in-f147.1e100.net [74.125.45.147] Trace complete. Note the second entry in there. Not only is the host name a student's computer, but the ip address doesn't exist. Dhcp shows that host as having a different address and you can't ping any 192.168.10.5. Yet somehow it's routing packets for us (and not very well, either — things are slow right now). The basic network routing table looks like this: Destination Subnet Mask Gateway --------------------------------------- Default Route -- 10.1.1.5 (our firewall) 10.0.0.0 255.0.0.0 -- 192.168.8.0 255.255.252.0 --

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  • How to access CRM 4.0 settings programmatically?

    - by Shaamaan
    Some of the plugins I wrote (re)calculate various prices, and I used Math.Round to keep results accurate with the default 2 digit setting in CRM. But I figured... what if a user decides to set his CRM to use a different precision? So, I need to access the CRM settings programmatically, so that my functions can work with whatever setting the user chooses. How would I go about accessing the General (and, possibly, other) CRM settings from my code?

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  • Business Units vs Teams in CRM 2011

    - by GuruJ
    I've been told a few times that Business Units in CRM 2011 are "tricky" and shouldn't be set up lightly since they have irreversible consequences for a CRM 2011 implementation. On the other hand, teams in CRM 2011 seem much more flexible in managing record security. For what reason would I still choose to set up Business Units in CRM 2011? What can I do with Business Units that I can't with Teams (and vice versa)?

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  • ??????????? ??????? ?? Oracle CRM On Demand ??? ????????? Oracle

    - by [email protected]
      ?????? ??? ?????????????? ????????? ORACLE! ?????????? ??????????? ??????? ?? ??????? ???????? ?? CRM On Demand ???? ???????? ? ????????? ?? 1-?? ?????????? ? ????? ?????????? 59$ + ???.   ??????????? ????????????? ??? ???????? ?? ???? ?? 12 ??????? ???? ???????? ???????????: ?? ????? ??? 2010 ???? ????????? - ???????????? ??????? ?????? ???????? ??????????? ????????-???????? Oracle ** ??????? ???? ?????????? 70$ + ??? ???????? ????? ?????????????? ?????: Oracle Partner Relationship Management On Demand, Oracle CRM On Demand ??? iPhone ?? ???? ?? $20+??? ? ????? ?? ????????????.

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  • CRM mail merge and Word Macros/FILLINs

    - by xt_20
    Hi all, I'm currently using Microsoft CRM4 Mail merge function, which stores Word files as XML files inside CRM. My client has a requirement to prompt the user for more information (not found in CRM) upon mail merging. Previously, we used the Word 'FILLIN' commands, but it does not work with CRM mail merge as it only prompts the user before printing, not upon opening a Word file. I attempted using Macros, but can't seem to save macros to Microsoft Word 2003 XML file format. My questions: 1. Is there any way to get 'FILLIN' to prompt the user upon opening the mail merged file? 2. Can I store macros in Word 2003 XML file format? 3. Any other way around it, that involves merging CRM records with a Word file, and prompting the user for more information not already found in CRM? Many thanks for your help, AR

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  • Customize MS dynamic CRM entity in visua studio 2008

    - by Lalit
    Hi, I have installed the MS dynamic CRM on my windows server 2003. I want to add the javascript to the one of entity that has drop down control. let say Opportunity entity. But I don't know how to open the CRM in visual studio so that i can make changes. I have installed CRM explorer as well as Install the CRM Solution Framework(under folder\CRMSolutionFrameworkTemplate\Setup.cmd) Using command prompt to install: Setup.cmd {InstallDir} {ProjectName} {Project Long Name} {Organization Name} How to make the chanes, how to get the CRM in VS for edit. While opening the soution from "C:\Projects\MyCrmSolution\SourceCode\MyCrmSolution" It giving error as :"Mcrosoft.sourceanalysis.target not found error so it can not open the solution". please guide I am new in this stuff....

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Tony Berk
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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  • Why can I view my site over a 3G connection but not through my wifi?

    - by Jonathan
    So, I am sitting in my office with four computers on the same network and internet connection. Two of the computers can visit this particular website. Two of the computer get a message "Google Chrome could not find". I have tried FF and IE also with the same problem. I can view the site 90% of the time on two of the working computers although the site seems slow and sometimes I also get the same errors as the other two computers. I have flushed the DNS, reset the router, tested the site on other peoples computers with success. Is this likely to be a site issue, an ISP issue, a hosting issue? Any advice is greatly appreciated. Here is the ping from the working machine: C:\Users\Jon>ping www.balihaicruises.com Pinging www.balihaicruises.com [208.113.173.102] with 32 bytes of data: Reply from 208.113.173.102: bytes=32 time=331ms TTL=47 Reply from 208.113.173.102: bytes=32 time=327ms TTL=47 Reply from 208.113.173.102: bytes=32 time=326ms TTL=47 Reply from 208.113.173.102: bytes=32 time=329ms TTL=47 Ping statistics for 208.113.173.102: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 326ms, Maximum = 331ms, Average = 328ms Traceroute: Tracing route to www.balihaicruises.com [208.113.173.102] over a maximum of 30 hops: 1 1 ms 17 ms 3 ms 192.168.1.1 2 42 ms 37 ms 36 ms 180.254.224.1 3 39 ms 47 ms 40 ms 180.252.1.69 4 36 ms 616 ms 57 ms 61.94.115.221 5 84 ms 76 ms 80 ms 180.240.191.98 6 73 ms 80 ms 72 ms 180.240.191.97 7 157 ms 143 ms 116 ms 180.240.190.82 8 115 ms 113 ms 120 ms ae1-123.hkg11.ip4.tinet.net [183.182.80.93] 9 331 ms 332 ms 335 ms xe-3-2-1.was14.ip4.tinet.net [89.149.184.30] 10 327 ms 330 ms 331 ms internap-gw.ip4.tinet.net [77.67.69.254] 11 437 ms 415 ms 350 ms border10.pc2-bbnet2.wdc002.pnap.net [216.52.127.73] 12 322 ms 823 ms 398 ms dreamhost-2.border10.wdc002.pnap.net [216.52.125.74] 13 328 ms 336 ms 326 ms ip-208-113-156-4.dreamhost.com [208.113.156.4] 14 326 ms 328 ms 336 ms ip-208-113-156-14.dreamhost.com [208.113.156.14] 15 327 ms 331 ms 333 ms apache2-udder.crisp.dreamhost.com [208.113.173.102] And then for the machine that doesn't work: C:\Users\Microsoft>ping www.balihaicruises.com Ping request could not find host www.balihaicruises.com. Please check the name and try again. C:\Users\Microsoft>tracert www.balihaicruises.com Unable to resolve target system name www.balihaicruises.com.

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  • Strange traceroute to msdn.microsoft.com

    - by Jasper
    The problem is I could not view any msdn.microsoft.com/* site and the main site itself on my Ubuntu box on Google Chrome browser. Error is: Error 101 (net::ERR_CONNECTION_RESET): The connection was reset. When I run traceout I get different result: Here is simple one: traceroute msdn.microsoft.com traceroute to msdn.microsoft.com (65.55.11.235), 30 hops max, 60 byte packets 1 10.0.0.138 (10.0.0.138) 0.121 ms 0.131 ms 0.128 ms 2 192.168.0.1 (192.168.0.1) 1.730 ms 1.724 ms 2.024 ms 3 bzq-179-37-1.static.bezeqint.net (212.179.37.1) 18.314 ms 19.277 ms 20.694 ms 4 bzq-218-227-250.red.bezeqint.net (81.218.227.250) 22.806 ms 23.651 ms 24.820 ms 5 bzq-179-75-198.static.bezeqint.net (212.179.75.198) 26.650 ms 27.533 ms 28.791 ms 6 * * * 7 bzq-179-124-122.static.bezeqint.net (212.179.124.122) 76.032 ms 72.968 ms 74.660 ms 8 igblmdistc7504.uk.msft.net (195.66.224.140) 75.708 ms 76.797 ms 78.257 ms 9 ge-5-1-0-0.lts-64cb-1a.ntwk.msn.net (207.46.42.227) 80.125 ms 81.336 ms 82.671 ms 10 ge-7-0-0-0.nyc-64cb-1a.ntwk.msn.net (207.46.47.20) 179.232 ms so-7-1-0-0.ash-64cb-1b.ntwk.msn.net (213.199.144.158) 162.508 ms 163.223 ms 11 xe-0-0-1-0.co1-96c-1b.ntwk.msn.net (207.46.45.29) 227.964 ms ge-7-0-0-0.co1-64c-1b.ntwk.msn.net (207.46.40.90) 228.226 ms xe-0-0-1-0.co1-96c-1b.ntwk.msn.net (207.46.45.29) 212.781 ms 12 10.22.8.54 (10.22.8.54) 215.046 ms xe-5-2-0-0.co1-96c-1a.ntwk.msn.net (207.46.40.167) 214.825 ms 10.22.8.58 (10.22.8.58) 213.251 ms 13 10.22.8.62 (10.22.8.62) 212.745 ms 213.827 ms 10.22.8.50 (10.22.8.50) 215.655 ms 14 10.22.8.62 (10.22.8.62) 211.665 ms !X 10.22.8.50 (10.22.8.50) 214.491 ms !X 10.22.8.54 (10.22.8.54) 218.471 ms !X Line 1,2 : It's me Line from 3-7: It's my Internet provider Line 8 and on: I think I hit MS servers WTF line 12-14 ????? 10.22.8.x ???? then I run this traceroute: sudo traceroute -T msdn.microsoft.com traceroute to msdn.microsoft.com (65.55.11.235), 30 hops max, 60 byte packets 1 10.0.0.138 (10.0.0.138) 0.109 ms 0.127 ms * 2 * * * 3 * * * 4 * * * 5 * * * 6 * 65.55.11.235 (65.55.11.235) 16.019 ms 17.364 ms So I hit MSDN web site already at 6 hop ! WTF ??? This is host -a msdn.microsoft.com from me: host -a msdn.microsoft.com Trying "msdn.microsoft.com" ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 19522 ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;msdn.microsoft.com. IN ANY ;; ANSWER SECTION: msdn.microsoft.com. 3274 IN CNAME msdn.microsoft.akadns.net. msdn.microsoft.akadns.net. 600 IN A 65.55.11.235 Received 91 bytes from 127.0.0.1#53 in 108 ms Could someone help me understand and fix it ??

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  • Analyst Firm Gives Oracle Highest Rating for Local Government CRM

    - by michael.seback
    Gartner, Inc. has given Oracle a rating of "Strong Positive," the highest possible ranking, in its report "MarketScope for Local Government CRM Products." The report compares the offerings of nine providers of CRM commercial off-the-shelf software for local government agencies. Gartner notes that a provider receiving a Strong Positive ranking must be a "provider of strategic products, services or solutions..." and recommends that "customers continue with planned investments and potential customers consider this vendor a strong choice for strategic investments." "Local governments today face tough challenges as they are tasked with reducing costs while at the same time providing citizens with services and information more quickly and efficiently than ever before. Oracle is pleased to be recognized by Gartner with a Strong Positive rating in its 'MarketScope for Local Government CRM Products' report, as we believe it reflects our commitment to helping our public sector customers meet these challenges today and in the future," said Mark Johnson, senior vice president, Oracle Public Sector. Read the highlights.

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  • Salon du E-commerce et Social CRM B2B

    - by Valérie De Montvallon
    Nous participions au Salon du E-commerce et Social CRM B2B en septembre dernier et nous vous proposons la vidéo réalisée par Les décideurs de la relation client. Découvrez des avis d'experts de la Relation Client pour en savoir toujours plus sur le Social CRM BtoB. Pour le BtoB, la gestion de la Relation Client semble bien simple quand il s’agit de récolter des informations à partir d’appels téléphoniques, d’entretiens physiques ou d’emails. Toutefois, la tâche s’enhardit sur les réseaux sociaux. Ces plateformes sont-elles réellement adaptées au BtoB ? Comment procéder quand on se lance ? Quels sont les pièges à éviter ? Quels sont les éléments qui laissent à penser que le Social CRM BtoB est une vraie tendance de la Relation Client ? Autant de questions auxquelles les experts rencontrés ont apporté des éléments de réponse. Vous découvrirez l'interview de notre expert, Khalid Madarbokus, qui s'exprime sur la remontée d'informations depuis les médias sociaux au sein des départements d'une entreprise B2B (à 3:20)

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • Why does my MacBook Pro have long ping times over Wi-Fi?

    - by randynov
    I have been having problems connecting with my Wi-Fi. It is weird, the ping times to the router (<30 feet away) seem to surge, often getting over 10 seconds before slowly coming back down. You can see the trend below. I'm on a MacBook Pro and have done the normal stuff (reset the PRAM and SMC, changed wireless channels, etc.). It happens across different routers, so I think it must be my laptop, but I don't know what it could be. The RSSI value hovers around -57, but I've seen the transmit rate flip between 0, 48 and 54. The signal strength is ~60% with 9% noise. Currently, there are 17 other wireless networks in range, but only one in the same channel. 1 - How can I figure out what's going on? 2 - How can I correct the situation? PING 192.168.1.1 (192.168.1.1): 56 data bytes 64 bytes from 192.168.1.1: icmp_seq=0 ttl=254 time=781.107 ms 64 bytes from 192.168.1.1: icmp_seq=1 ttl=254 time=681.551 ms 64 bytes from 192.168.1.1: icmp_seq=2 ttl=254 time=610.001 ms 64 bytes from 192.168.1.1: icmp_seq=3 ttl=254 time=544.915 ms 64 bytes from 192.168.1.1: icmp_seq=4 ttl=254 time=547.622 ms 64 bytes from 192.168.1.1: icmp_seq=5 ttl=254 time=468.914 ms 64 bytes from 192.168.1.1: icmp_seq=6 ttl=254 time=237.368 ms 64 bytes from 192.168.1.1: icmp_seq=7 ttl=254 time=229.902 ms 64 bytes from 192.168.1.1: icmp_seq=8 ttl=254 time=11754.151 ms 64 bytes from 192.168.1.1: icmp_seq=9 ttl=254 time=10753.943 ms 64 bytes from 192.168.1.1: icmp_seq=10 ttl=254 time=9754.428 ms 64 bytes from 192.168.1.1: icmp_seq=11 ttl=254 time=8754.199 ms 64 bytes from 192.168.1.1: icmp_seq=12 ttl=254 time=7754.138 ms 64 bytes from 192.168.1.1: icmp_seq=13 ttl=254 time=6754.159 ms 64 bytes from 192.168.1.1: icmp_seq=14 ttl=254 time=5753.991 ms 64 bytes from 192.168.1.1: icmp_seq=15 ttl=254 time=4754.068 ms 64 bytes from 192.168.1.1: icmp_seq=16 ttl=254 time=3753.930 ms 64 bytes from 192.168.1.1: icmp_seq=17 ttl=254 time=2753.768 ms 64 bytes from 192.168.1.1: icmp_seq=18 ttl=254 time=1753.866 ms 64 bytes from 192.168.1.1: icmp_seq=19 ttl=254 time=753.592 ms 64 bytes from 192.168.1.1: icmp_seq=20 ttl=254 time=517.315 ms 64 bytes from 192.168.1.1: icmp_seq=37 ttl=254 time=1.315 ms 64 bytes from 192.168.1.1: icmp_seq=38 ttl=254 time=1.035 ms 64 bytes from 192.168.1.1: icmp_seq=39 ttl=254 time=4.597 ms 64 bytes from 192.168.1.1: icmp_seq=21 ttl=254 time=18010.681 ms 64 bytes from 192.168.1.1: icmp_seq=22 ttl=254 time=17010.449 ms 64 bytes from 192.168.1.1: icmp_seq=23 ttl=254 time=16010.430 ms 64 bytes from 192.168.1.1: icmp_seq=24 ttl=254 time=15010.540 ms 64 bytes from 192.168.1.1: icmp_seq=25 ttl=254 time=14010.450 ms 64 bytes from 192.168.1.1: icmp_seq=26 ttl=254 time=13010.175 ms 64 bytes from 192.168.1.1: icmp_seq=27 ttl=254 time=12010.282 ms 64 bytes from 192.168.1.1: icmp_seq=28 ttl=254 time=11010.265 ms 64 bytes from 192.168.1.1: icmp_seq=29 ttl=254 time=10010.285 ms 64 bytes from 192.168.1.1: icmp_seq=30 ttl=254 time=9010.235 ms 64 bytes from 192.168.1.1: icmp_seq=31 ttl=254 time=8010.399 ms 64 bytes from 192.168.1.1: icmp_seq=32 ttl=254 time=7010.144 ms 64 bytes from 192.168.1.1: icmp_seq=33 ttl=254 time=6010.113 ms 64 bytes from 192.168.1.1: icmp_seq=34 ttl=254 time=5010.025 ms 64 bytes from 192.168.1.1: icmp_seq=35 ttl=254 time=4009.966 ms 64 bytes from 192.168.1.1: icmp_seq=36 ttl=254 time=3009.825 ms 64 bytes from 192.168.1.1: icmp_seq=40 ttl=254 time=16000.676 ms 64 bytes from 192.168.1.1: icmp_seq=41 ttl=254 time=15000.477 ms 64 bytes from 192.168.1.1: icmp_seq=42 ttl=254 time=14000.388 ms 64 bytes from 192.168.1.1: icmp_seq=43 ttl=254 time=13000.549 ms 64 bytes from 192.168.1.1: icmp_seq=44 ttl=254 time=12000.469 ms 64 bytes from 192.168.1.1: icmp_seq=45 ttl=254 time=11000.332 ms 64 bytes from 192.168.1.1: icmp_seq=46 ttl=254 time=10000.339 ms 64 bytes from 192.168.1.1: icmp_seq=47 ttl=254 time=9000.338 ms 64 bytes from 192.168.1.1: icmp_seq=48 ttl=254 time=8000.198 ms 64 bytes from 192.168.1.1: icmp_seq=49 ttl=254 time=7000.388 ms 64 bytes from 192.168.1.1: icmp_seq=50 ttl=254 time=6000.217 ms 64 bytes from 192.168.1.1: icmp_seq=51 ttl=254 time=5000.084 ms 64 bytes from 192.168.1.1: icmp_seq=52 ttl=254 time=3999.920 ms 64 bytes from 192.168.1.1: icmp_seq=53 ttl=254 time=3000.010 ms 64 bytes from 192.168.1.1: icmp_seq=54 ttl=254 time=1999.832 ms 64 bytes from 192.168.1.1: icmp_seq=55 ttl=254 time=1000.072 ms 64 bytes from 192.168.1.1: icmp_seq=58 ttl=254 time=1.125 ms 64 bytes from 192.168.1.1: icmp_seq=59 ttl=254 time=1.070 ms 64 bytes from 192.168.1.1: icmp_seq=60 ttl=254 time=2.515 ms

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  • Why does my macbook pro have long ping times over wifi?

    - by randynov
    I have been having problems connecting with my wifi. It is weird, the ping times to the router (<30 feet away) seem to surge, often getting over 10s before slowly coming back down. You can see the trend below. I'm on a macbook pro and have done the normal stuff (reset the pram and smc, changed wireless channels, etc.). It happens across different routers, so I think it must be my laptop, but I don't know what it could be. The RSSI value hovers around -57, but I've seen the transmit rate flip between 0, 48 & 54. The signal strength is ~60% with 9% noise. Currently, there are 17 other wireless networks in range, but only one in the same channel. 1 - How can I figure out what's going on? 2 - How can I correct the situation? TIA! Randall PING 192.168.1.1 (192.168.1.1): 56 data bytes 64 bytes from 192.168.1.1: icmp_seq=0 ttl=254 time=781.107 ms 64 bytes from 192.168.1.1: icmp_seq=1 ttl=254 time=681.551 ms 64 bytes from 192.168.1.1: icmp_seq=2 ttl=254 time=610.001 ms 64 bytes from 192.168.1.1: icmp_seq=3 ttl=254 time=544.915 ms 64 bytes from 192.168.1.1: icmp_seq=4 ttl=254 time=547.622 ms 64 bytes from 192.168.1.1: icmp_seq=5 ttl=254 time=468.914 ms 64 bytes from 192.168.1.1: icmp_seq=6 ttl=254 time=237.368 ms 64 bytes from 192.168.1.1: icmp_seq=7 ttl=254 time=229.902 ms 64 bytes from 192.168.1.1: icmp_seq=8 ttl=254 time=11754.151 ms 64 bytes from 192.168.1.1: icmp_seq=9 ttl=254 time=10753.943 ms 64 bytes from 192.168.1.1: icmp_seq=10 ttl=254 time=9754.428 ms 64 bytes from 192.168.1.1: icmp_seq=11 ttl=254 time=8754.199 ms 64 bytes from 192.168.1.1: icmp_seq=12 ttl=254 time=7754.138 ms 64 bytes from 192.168.1.1: icmp_seq=13 ttl=254 time=6754.159 ms 64 bytes from 192.168.1.1: icmp_seq=14 ttl=254 time=5753.991 ms 64 bytes from 192.168.1.1: icmp_seq=15 ttl=254 time=4754.068 ms 64 bytes from 192.168.1.1: icmp_seq=16 ttl=254 time=3753.930 ms 64 bytes from 192.168.1.1: icmp_seq=17 ttl=254 time=2753.768 ms 64 bytes from 192.168.1.1: icmp_seq=18 ttl=254 time=1753.866 ms 64 bytes from 192.168.1.1: icmp_seq=19 ttl=254 time=753.592 ms 64 bytes from 192.168.1.1: icmp_seq=20 ttl=254 time=517.315 ms 64 bytes from 192.168.1.1: icmp_seq=37 ttl=254 time=1.315 ms 64 bytes from 192.168.1.1: icmp_seq=38 ttl=254 time=1.035 ms 64 bytes from 192.168.1.1: icmp_seq=39 ttl=254 time=4.597 ms 64 bytes from 192.168.1.1: icmp_seq=21 ttl=254 time=18010.681 ms 64 bytes from 192.168.1.1: icmp_seq=22 ttl=254 time=17010.449 ms 64 bytes from 192.168.1.1: icmp_seq=23 ttl=254 time=16010.430 ms 64 bytes from 192.168.1.1: icmp_seq=24 ttl=254 time=15010.540 ms 64 bytes from 192.168.1.1: icmp_seq=25 ttl=254 time=14010.450 ms 64 bytes from 192.168.1.1: icmp_seq=26 ttl=254 time=13010.175 ms 64 bytes from 192.168.1.1: icmp_seq=27 ttl=254 time=12010.282 ms 64 bytes from 192.168.1.1: icmp_seq=28 ttl=254 time=11010.265 ms 64 bytes from 192.168.1.1: icmp_seq=29 ttl=254 time=10010.285 ms 64 bytes from 192.168.1.1: icmp_seq=30 ttl=254 time=9010.235 ms 64 bytes from 192.168.1.1: icmp_seq=31 ttl=254 time=8010.399 ms 64 bytes from 192.168.1.1: icmp_seq=32 ttl=254 time=7010.144 ms 64 bytes from 192.168.1.1: icmp_seq=33 ttl=254 time=6010.113 ms 64 bytes from 192.168.1.1: icmp_seq=34 ttl=254 time=5010.025 ms 64 bytes from 192.168.1.1: icmp_seq=35 ttl=254 time=4009.966 ms 64 bytes from 192.168.1.1: icmp_seq=36 ttl=254 time=3009.825 ms 64 bytes from 192.168.1.1: icmp_seq=40 ttl=254 time=16000.676 ms 64 bytes from 192.168.1.1: icmp_seq=41 ttl=254 time=15000.477 ms 64 bytes from 192.168.1.1: icmp_seq=42 ttl=254 time=14000.388 ms 64 bytes from 192.168.1.1: icmp_seq=43 ttl=254 time=13000.549 ms 64 bytes from 192.168.1.1: icmp_seq=44 ttl=254 time=12000.469 ms 64 bytes from 192.168.1.1: icmp_seq=45 ttl=254 time=11000.332 ms 64 bytes from 192.168.1.1: icmp_seq=46 ttl=254 time=10000.339 ms 64 bytes from 192.168.1.1: icmp_seq=47 ttl=254 time=9000.338 ms 64 bytes from 192.168.1.1: icmp_seq=48 ttl=254 time=8000.198 ms 64 bytes from 192.168.1.1: icmp_seq=49 ttl=254 time=7000.388 ms 64 bytes from 192.168.1.1: icmp_seq=50 ttl=254 time=6000.217 ms 64 bytes from 192.168.1.1: icmp_seq=51 ttl=254 time=5000.084 ms 64 bytes from 192.168.1.1: icmp_seq=52 ttl=254 time=3999.920 ms 64 bytes from 192.168.1.1: icmp_seq=53 ttl=254 time=3000.010 ms 64 bytes from 192.168.1.1: icmp_seq=54 ttl=254 time=1999.832 ms 64 bytes from 192.168.1.1: icmp_seq=55 ttl=254 time=1000.072 ms 64 bytes from 192.168.1.1: icmp_seq=58 ttl=254 time=1.125 ms 64 bytes from 192.168.1.1: icmp_seq=59 ttl=254 time=1.070 ms 64 bytes from 192.168.1.1: icmp_seq=60 ttl=254 time=2.515 ms

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