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ubuntu one not syncing

- by Martin

I am really starting to despair as I have been trying ubuntu one for several months, trying it on several machines, and it has caused me loads of different issues wasting me a lot of time. It is not straight forward to use, it should be a piece of software that runs in background and users should not think about checking all the time if it is really doing it's job. Of course I have been searching around this website and other forums but couldn't find an answer to my situation. Yesterday I had several problems with the client not syncing and using a lot of the machine's RAM, up and CPU. I had to reboot on several occasions and leave the office's PC on overnight in order to sync a few files of not more than a few MB. Today I am experiencing another problem: I have decided to do a test putting a small file in my ubuntu one shared folder. Ubuntu one is not detecting it (now already more than an hour), therefore not uploading it to the server. martin@ubuntu-desktop:~$ u1sdtool --status State: QUEUE_MANAGER connection: With User With Network description: processing the commands pool is_connected: True is_error: False is_online: True queues: IDLE and martin@ubuntu-desktop:~$ u1sdtool --current-transfers Current uploads: 0 Current downloads: 0 I am running Ubuntu 11.04 64 with all recent updates. On my other machine the transfer of files seems to be completely frozen, with around 10 files in the queue but no transfer whatsoever. Another curious issue is on my Ubuntu 10.10 laptop where ubuntu one seems to have completly disappeared from Nautilus context menu, folder/file sync status icons missing. I have therefore been forced to upgrade to 11.04 on this machine. Anyway, now I would like to solve the ** processing the commands pool ** issue and make sure the client

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Can Ubuntu-One be installed on Ubuntu 10.04?

- by crivello

I have installed ubuntu-one by the several ways on a 10.04-TLS, it appears on my System Preference Ubuntu One. however, Clicking one it , nothing happens. On a terminal, the command : ~$ ubuntuone-launch doe not working too, and the following command ~$ ubuntuone-preferences leads to an error message, given below, that made me crazy. Does somebody has an idea one a solution to solve that ? Many thanks. \jcc Traceback (most recent call last): File "/usr/bin/ubuntuone-preferences", line 63, in <module> from desktopcouch.replication_services import ubuntuone as dcouch File "/usr/lib/python2.6/dist-packages/desktopcouch/__init__.py", line 20, in <module> from desktopcouch.start_local_couchdb import process_is_couchdb, read_pidfile File "/usr/lib/python2.6/dist-packages/desktopcouch/start_local_couchdb.py", line 38, in <module> from desktopcouch import local_files File "/usr/lib/python2.6/dist-packages/desktopcouch/local_files.py", line 300, in <module> xdg_base_dirs.save_config_path("desktop-couch")) File "/usr/lib/python2.6/dist-packages/desktopcouch/local_files.py", line 235, in __init__ self.couch_exec_command = [COUCH_EXE, self.couch_chain_ini_files(), File "/usr/lib/python2.6/dist-packages/desktopcouch/local_files.py", line 274, in couch_chain_ini_files stdout=subprocess.PIPE) File "/usr/lib/python2.6/subprocess.py", line 633, in __init__errread, errwrite) File "/usr/lib/python2.6/subprocess.py", line 1139, in _execute_child raise child_exception OSError: [Errno 13] Permission denied

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ubuntu one syncronizing problems

- by user72249

I am a user of Ubuntu and Ubuntu One. First: I had a serious problem with ubuntu one. I have a windows and several Ubuntu machine and they all sync one account. My first problem is that i can't really delete files. Whenever I delete something Ubu One resync it, so it appears again in my folder. Furthermore, when i move something to another dir it synconize the new location and resync the old one, so i got doubled my files. I can't reorganize my files. So i tried to delete the duplicated files through the web dash, but i cant reorder and select multiple files by extension. For example i wanted to move all PDF to another location... Second: I can't configure in the ubuntu one app the loacation of the main One folder. For example i want my One folder to be on another partition than my HOME folder. It is a main problem in linux and windows also. I tried to move that folder in windows with the hardlink method. So i uninstalled the U1, then i created a folder link to another drive, than installed the U1. THEN i lost all my files in my U1. Lucky thing that i have a backup, but i thought U1 is a stable solution for me, and i planned to extend my space, but these bugs are major problems! It's worth to pay for it if it's working perfectly. I think it's more important than releasing a new version in every month.

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Ubuntu One: devices is missed, but still synching

- by Hardkorova

I'm use Ubuntu One on MacOS and Ubuntu. In the list of devices on login.ubuntu.com/+applications or one.ubuntu.com/account I see only Web login. In the Ubuntu One's GUI app on Mac and Ubuntu I see that: "Local device" (without name of, or everything) as current device and Web login in the list of other devices. But my both computers is still synching, even after i change password! And I can't delete devices from app, because it generate error "AttributeError "'QGroupBox' object has no attribute 'startswith'"". You can see screenshot: http://i40.tinypic.com/21c8tx3.png I think, I need to delete all login info on both machines for re-login to cloud, but cleaning up folders like "ubuntuone" and "sso" on Ubuntu in /home/user/.cache, .config and on MacOS in "Libraries" is not working - app being still log-in. Because of it sometimes synchronization working not properly - I need to recheck sync folders for syncing changes on it.

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Nothing seems to be syncing with Ubuntu One

- by Anthony Papillion

So earlier tonight I set up Ubuntu One on a fresh install of Ubuntu 10.10. In my "Ubuntu One" directory, I created symbolic links to /Documents /Pictures and /Music. Right now, there is VERY little in those directories but what IS there isn't syncing at all. When I go to the Ubuntu One web interface, it tells me I'm using 0.00% of my storage space. When I try to view the files in the web interface, I am told 'Something has gone wrong' and I don't see anything. Can anyone help? Even my Tomboy notes aren't syncing! And yes, I am connected and the software says 'Synchronisation Complete' Thanks, Anthony

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How to troubleshoot Ubuntu One in Maverick beta?

- by greggory.hz

I just updated to the Maverick beta (actually it's a fresh install, and not an upgrade of 10.04). But now "Ubuntu One" doesn't show up in my me-menu thing. In addition, when I go to Ubuntu One from System-Preferences and attempt to log in from there it will sometimes look like it works, but other times it won't do anything. When I go to the command line and type u1sdtool -s it will either say something like "doing auth dance" or "auth failed" and often it has never even prompted me to log in or try to get a new password (even though I know it's correct). Anyway, this is the main hangup I have with the Maverick beta. I can't get to my ubuntu one account from the native client. Is this a widespread issue? Is there something I can do to fix this?

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Ubuntu One stuck and doing nothing - help!!!

- by Laurence Nagel

Ubuntu One has worked fine for me for several weeks and I now have 8.2 GB of files in the clouds. Then, last night, Ubuntu One stopped working. When I fire up System-Preferences-Ubuntu One, It tells me that I have 8.2 GB stored (13.2 %) and the my status in Unknown. I've tried Restart to no avail. I even tried Remove, followed by clearing the password ring and starting over. Still nothing. I've run out of buttons to push.

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Ubuntu One under KDE

- by Andy Goss

Currently, while Ubuntu One can be installed under KDE, Dolphin does not know about it, so it cannot set folders other than Ubuntu One to sync. There is a command line utility, "u1sdtool", which performs most if not all the functions you need. Setting the keyring password to be the same as your login won't prevent Ubuntu One asking you for it again on login. If you want to change it, install Seahorse, look for it in your menus as "Passwords and Keys", and right click over "Passwords: default", then select "Change Password". The various deleting tricks I've read about don't work for me. There is an ubuntuone-client-kde being developed, but no clue as to when it will appear in a stable repo. Any further advice will be welcomed by me and doubtless a few other KDE users.

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Ubuntu One stuck and doing nothing

- by Laurence Nagel

Ubuntu One has worked fine for me for several weeks and I now have 8.2 GB of files in the clouds. Then, last night, Ubuntu One stopped working. When I fire up System > Preferences > Ubuntu One, it tells me that I have 8.2 GB stored (13.2 %) and that my status is Unknown. I've tried to restart to no avail. I even tried to remove, followed by clearing the password keyring and starting over. Still nothing. I've run out of buttons to push.

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Ubuntu One not syncing and not providing feedback

- by Joe

Firstly, I apologize for not being more specific with my problem, but Ubuntu One is just not providing me with any information. It appears to be working, it states that "syncronization in progress..." but it never actually syncronizes (by never I mean 3 days). When I first selected a folder to sync using Ubuntu One it took on the order of hours to sync over 500MB of files - it uploaded the folder hierarchy first and populated the folders over a few hours. That is not happening at all now. Please let me know if there is a way I can get more information out of Ubuntu One that I can post and hopefully resolve this issue. Thanks, Joe

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Ubuntu One lost most of my files!

- by Max

I keep in my UbuntuOne the source code of my projects as a back up. In the past it worked and I never had problem. It happened that I had to change the hard disk of my laptop and I installed a fresh Ubuntu 12.10 in the new one. First time I connected with UbuntuOne it downloaded my files, but when I went to see my projects almost all my c++ source code files were missing!!!... I tried to check if I still have them on UbuntuOne by accessing from the web but nothing... my work is lost forever. I don't know who to ask for help? Is there a way to get back my precious files? Honestly I can't trust this service any more, I'm very disappointed. (edit: thanks God I found a back up in one of my external hard disks. I won't trust Ubuntu One any more, it's buggy and quite slow. )

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Three.js: texture to datatexture

- by Alessandro Pezzato

I'm trying to implement a delayed webcam viewer in javascript, using Three.js for WebGL capabilities. I need to store frames grabbed from webcam, so they can be shown after some time (some milliseconds to some seconds). I'm able to do this without Three.js, using canvas and getImageData(). You can find an example on jsfidle. I'm trying to find a way to do this without canvas, but using Three.js Texture or DataTexture object. Here an example of what I'm trying. The problem is that I cannot find how to copy the image from a Texture (image is of type HTMLVideoElement) to another. In rotateFrames() function the older frame should be lost and newer should replace, like in a FIFO. But the line frames[i].image = frames[i + 1].image; is just copying the reference, not the texture data. I guess DataTexture should do this, but I'm not able to get a DataTexture out of a Texture or HTMLVideoElement. Any idea?

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Where is my Ubuntu One ribbon?

- by Roland Taylor

I'm not seeing the Ubuntu One ribbon in Nautilus-Elementary. I have the nautilus-terminal extension as well, so I don't know if they don't work together. I tried running nautilus from the terminal (for a separate issue), and I think I might be onto something. It seems the Ubuntu One ribbon is not finding something (it had an exception). I got the NE-Terminal working again by deleting the gconf directory for Nautilus.

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Ubuntu One error: Invaild signature

- by ItsThatMatt

I have never connected to Ubuntu One, I can log in through http://one.ubuntu.com and everything on that site works. The client throws this error though; 2011-02-28 18:05:33,680 - ubuntuone.controlpanel.dbus_service - ERROR - VolumesInfoError: args (, {'error_type': 'WebClientError', 'error_msg': u"(400L, 'Invalid signature. Expected signature base string: GET&https%3A%2F%2Fone.ubuntu.com%2Fapi%2Faccount%2F&oauth_consumer_key%3DtB3tTPd%26oauth_nonce%3D01736942%26oauth_signature_method%3DHMAC-SHA1%26oauth_timestamp%3D1298876730%26oauth_token%3DhkUuGUCHedzbTCxQdvtQMBNOxoNTrWsUBWXQaTykCGAmxzECmg%26oauth_version%3D1.0')"}), kwargs {}.

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Delete button in Ubuntu One Notes

- by Jean MC13

For the whishlist... The 'delete button' in Ubuntu One Notes is exactly in the same place as the 'save' button. So I saved a long note, but as my finger clicked two times on the save button, the second click was on the 'delete' one ! Lost without return possible. <:-(( This annoying feature could easily be changed : - put the delete button in another place - before deleting : ask for confirmation - offer a way to cancel ('undelete' function)

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Large uploaded file won't display in Ubuntu One but is included in file usage

- by user1488963

On Ubuntu 10.04, I uploaded a single 711 MB. My total file usage in Ubuntu One went up to 877MB, which is about right, but the file doesn't show in Ubuntu One so I can't download or delete it. Either the file is there and I can't see it for some reason. Or the file is not there and the total file usage figure is wrong. Does anyone know what has happened? I have a free account but am well below my 5GB limit.

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Experiences with Ubuntu One?

- by rsuarez

I'm currently testing several backup/sync services: Dropbox, SpiderOak and Ubuntu One. Of them, Dropbox is the winner hands down; SpiderOak is nice too, but a bit more intrusive and unpredictable (sometimes is slow in syncing some files, or doesn't sync them at all). Ubuntu One has promise, but I've used it much less than the other two. I'm thinking about buying a "20 pack" and using Ubuntu One as my only synchronization software. It's the cheapest of them all (3$/month vs 10$ in Dropbox and SpiderOak), and 20GB of space is enough for me. My intention is to sync most of my $HOME folder. All the computers I'll connect will have Ubuntu installed, so not being multiplatform doesn't really matter to me. If its performance is as good as Dropbox's, I'm sold. But I'd like to gauge some experiences here first. Is anyone using it seriously? I.e., to sync a lot of files that change often (like the aforementioned $HOME folder, program sources, or something alike). What have been your experiences? Thanks in advance.

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Ubuntu-one syncs single files, but not directories [closed]

- by Luiz Cláudio Duarte

I'm using Ubuntu 10.10, fully updated. I have tried to sync my ~/Documents and ~/Pictures folders; U1 replicates the directory structure, but no files are uploaded. Next I tried to sync a single file inside ~/Ubuntu One and it was synced. Then I tried to put a directory inside ~/Ubuntu One and, again, the directory structure was replicated, but no files were synced. All the files have the "syncing" icon, however. The latest syncdaemon.log is below: 2011-03-30 07:41:50,752 - ubuntuone.SyncDaemon.fsm - INFO - loading updated metadata 2011-03-30 07:41:55,081 - ubuntuone.SyncDaemon.fsm - INFO - initialized: idx_path: 266, idx_node_id: 266, shares: 1 2011-03-30 07:41:55,082 - ubuntuone.SyncDaemon.GeneralINotProc - INFO - Ignoring files: ['\\A#.*\\Z', '\\A.*~\\Z', '\\A.*\\.py[oc]\\Z', '\\A.*\\.sw[nopx]\\Z', '\\A.*\\.swpx\\Z', '\\A\\..*\\.tmp\\Z'] 2011-03-30 07:41:55,083 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher started 2011-03-30 07:41:55,902 - ubuntuone.SyncDaemon.DBus - INFO - DBusInterface initialized. 2011-03-30 07:41:55,903 - ubuntuone.SyncDaemon.Main - INFO - Using '/home/l_claudius/Ubuntu One' as root dir 2011-03-30 07:41:55,903 - ubuntuone.SyncDaemon.Main - INFO - Using '/home/l_claudius/.local/share/ubuntuone/syncdaemon' as data dir 2011-03-30 07:41:55,903 - ubuntuone.SyncDaemon.Main - INFO - Using '/home/l_claudius/.local/share/ubuntuone/shares' as shares root dir 2011-03-30 07:41:55,903 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'INIT' (queues IDLE connection 'Not User Not Network')>; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1 miss=266) ---- 2011-03-30 07:41:55,904 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan starting... 2011-03-30 07:41:55,904 - ubuntuone.SyncDaemon.local_rescan - INFO - start scan all volumes 2011-03-30 07:41:55,906 - ubuntuone.SyncDaemon.local_rescan - INFO - processing trash 2011-03-30 07:41:56,044 - ubuntuone.SyncDaemon.local_rescan - INFO - processing move limbo 2011-03-30 07:41:56,491 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan finished! 2011-03-30 07:41:56,492 - ubuntuone.SyncDaemon.Main - INFO - hash queue empty. We are ready! 2011-03-30 07:42:15,583 - ubuntuone.SyncDaemon.DBus - INFO - u'CredentialsFound': callbacking with credentials (token_name: None). 2011-03-30 07:42:15,584 - ubuntuone.SyncDaemon.DBus - INFO - connect: credential request was successful, pushing SYS_USER_CONNECT. 2011-03-30 07:42:15,617 - ubuntuone.SyncDaemon.ActionQueue - INFO - Connection started to host fs-1.one.ubuntu.com, port 443. 2011-03-30 07:42:15,977 - ubuntuone.SyncDaemon.ActionQueue - INFO - Connection made. 2011-03-30 07:42:15,978 - ubuntuone.SyncDaemon.StorageClient - INFO - Connection made. 2011-03-30 07:42:16,581 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'protocol_version' finished OK. 2011-03-30 07:42:16,774 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'caps_raising_if_not_accepted' finished OK. 2011-03-30 07:42:16,966 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'caps_raising_if_not_accepted' finished OK. 2011-03-30 07:42:17,722 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'oauth_authenticate' finished OK. 2011-03-30 07:42:17,723 - ubuntuone.SyncDaemon.ActionQueue - NOTE - Session ID: '563bc960-35fa-4f44-b9b6-125819656dc3' 2011-03-30 07:42:19,258 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'list_volumes' finished OK. 2011-03-30 07:43:55,903 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'QUEUE_MANAGER' (queues IDLE connection 'With User With Network')>; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1059 miss=266) ---- 2011-03-30 07:45:55,903 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'QUEUE_MANAGER' (queues IDLE connection 'With User With Network')>; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1059 miss=266) ---- 2011-03-30 07:47:55,903 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'QUEUE_MANAGER' (queues IDLE connection 'With User With Network')>; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1059 miss=266) ---- 2011-03-30 07:49:55,903 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'QUEUE_MANAGER' (queues IDLE connection 'With User With Network')>; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1059 miss=266) ---- 2011-03-30 07:51:55,903 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'QUEUE_MANAGER' (queues IDLE connection 'With User With Network')>; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1059 miss=266) ----

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Installing Ubuntu One on Ubuntu 11.10 server

- by Yaron

I have installed "Ubuntu One" on an Ubuntu server 11.10 based on these instructions: How do I configure Ubuntu one on a 11.10 server? Everything went smooth during installation. However when I try the command: u1sdtool --start to get the server up, I get the following stack error: u1sdtool --start /usr/lib/python2.7/dist-packages/gtk-2.0/gtk/init.py:57: GtkWarning: could not open display warnings.warn(str(e), _gtk.Warning) Unhandled Error Traceback (most recent call last): dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NotSupported: Unable to autolaunch a dbus-daemon without a $DISPLAY for X11 Does anyone have a clue how to solve this issue?

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Laptop not syncing with Ubuntu One

- by Lolwhites

I have a desktop running Maverick, and a laptop running Lucid. Both are supposed to be linked to my Ubuntu One account. The desktop syncs fine, but when I started the laptop for the first time in a couple of months, it wouldn't sync any more. The Ubuntu One Preferences window either reports "Synchronisation complete" even though no recent files have been downloaded nor have any test files created in the relevant synced folder been uploaded, or it says "Synchronisation in progress", which does not appear to be happening as it stays like this for ages and the lights on my router suggest no traffic is going through. Have repeatedly tried disconnecting and reconnecting, and removing the device from the account then reattaching it, all to no avail.

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When syncing, removed contacts still show upp (One contacts)

- by Niklas

Hi! I just tried out using the Ubuntu One Contacts app for android. First I imported all the contacts from my phone, SIM-card and Google mail account, then I spent quite a while removing duplicates which got imported. Then I tried to sync it for the first time. The strange thing is that I also got all the contacts which I removed from my contacts list on the website. So I have to set "show only contacts with phone numbers" to get all the email adresses I imported from google ealier to not show up, even though I deleted them from the contacts list and have only Ubuntu One contacts showing. Why is that? Thank you!

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Ubuntu One Windows application only accessing gpg files

- by Boomer Kuwanger

I'm on a windows 7 (64) machine right now, I have the Ubuntu One windows application. I'm synced to my online account, the folder I am accessing is... deja-dup\My-desktop When I click 'Sync Locally' checkbox and explore my folder I am only able to see three files of the form duplicity-full.#######.manifest.gpg duplicity-full.#######.vol1.difftar.gpg duplicity-full-signatures.#######.sigtar.gpg How do I access the content of these file? I put them on a linux server and decrypted them/ extracted them, however something is wrong. Note: I cannot use apt-get on the linux server I'm using. Is there a way to access these files using the Ubuntu one software for windows? Many Thanks, Boomerkuwanger

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Upgraded to 11.10 lost personal folders, Ubuntu one shows no files

- by Kevin

Upgraded to 11.04, from 10.10 system would only come up in terminal mode, but it told me that an additional upgrade was available and did I want to do that. Foolishly thinking that might fix the problem, I said yes. This time it did not make it all the way through the upgrade, when I came back to the computer over an hour later, the screen was filled with an error message "could not open display", had to reboot. Went to recovery mode on reboot to install nvidia module, when I rebooted system came up fine, but without carrying over my personal folders, I have the home folder, but no personal named folder in it. Came to Ubuntu One, but gives error message; File Sync error. (org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked Is the a way around this in order to restore my files? I know my files existed on Ubuntu one as of a few months ago.

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can't download music files purchased with ubuntu one from rhythmbox

- by Andrea

I used the link to Ubuntu One in Rhythmbox music player to purchase music. On the My Downloads page from Ubuntu One in the Rhythmbox it shows each of the files I purchased with and mp3 button and an AAC button. I should be able to download the files from these buttons but when I click on the button nothing happens - I was expecting a download manager to open up. I also was expecting the files to be transferred to my UbuntuOne account but don't see anything there either. (this is probably a second question) I am using 12.04 beta version of Ubuntu and the version of Rhythmbox that came with it: 2.96. Do I need to install something to be able to download these links? Thanks.

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Laptop not syncing with Ubuntu One

- by Lolwhites

I have a desktop running Maverick, and a laptop running Lucid. Both are supposed to be linked to my Ubuntu One account. The desktop syncs fine, but when I started the laptop for the first time in a couple of months, it wouldn't sync any more. The Ubuntu One Preferences window either reports "Synchronisation complete" even though no recent files have been downloaded nor have any test files created in the relevant synced folder been uploaded, or it says "Synchronisation in progress", which does not appear to be happening as it stays like this for ages and the lights on my router suggest no traffic is going through. Have repeatedly tried disconnecting and reconnecting, and removing the device from the account then reattaching it, all to no avail.

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