Search Results

Search found 115 results on 5 pages for 'stumbling'.

Page 3/5 | < Previous Page | 1 2 3 4 5  | Next Page >

• Is there a python openid apps-discovery library to get appengine apps onto the apps marketplace

  - by molicule

  I'm looking for info on howto get a google appengine app onto the newly announced google apps marketplace. The page at http://code.google.com/googleapps/marketplace/sso.html does not have a python openid apps-discovery library which seems to be the stumbling block. Has anyone ported an appengine app to the marketplace? or know of the existence of a python openid apps-discovery library? or have a timeline on this? updated: please see comment re: standard python openid library vs library that supports "apps-discovery" updated: apparently it is not currently possible, however it will be soon see http://www.google.com/support/forum/p/apps-apis/thread?tid=52e36f012c2436c3&hl=en

  Read the article

• How to display image in grails GSP?

  - by Walter

  I'm still learning Grails and seem to have hit a stumbling block. Here are the 2 domain classes: class Photo { byte[] file static belongsTo = Profile } class Profile { String fullName Set photos static hasMany = [photos:Photo] } The relevant controller snippet: class PhotoController { ..... def viewImage = { def photo = Photo.get( params.id ) byte[] image = photo.file response.outputStream << image } ...... } Finally the GSP snippet: <img class="Photo" src="${createLink(controller:'photo', action:'viewImage', id:'profileInstance.photos.get(1).id')}" /> Now how do I access the photo so that it will be shown on the GSP? I'm pretty sure that profileInstance.photos.get(1).id is not correct. Thanks!!

  Read the article

• Isolate SQL field using regex

  - by Das123

  I'm trying to isolate a specific field in a SQL dump file so I can edit it but I'm not having any luck. The regex I'm using is: ^(?:(?:'[^\r\n']*'|[^,\r\n]*),){6}('[^\r\n']*'|[^,\r\n]*) Which is supposed to grab the seventh field and place it inside reference 1. The trouble is that this is stumbling when ever it finds a comma inside a text field and counts the partial match as the allowable matches. Eg. (1, 'Title', 1, 3, '2006-09-29', 'Commas, the bane of my regex', 'This is the target', 2, 4) matches " the bane of my regex'" instead of "'This is the target'".

  Read the article

• Optimizing a large iteration of PHP objects (EAV-based)

  - by Aron Rotteveel

  I am currently working on a project that utilizes the EAV model. This turns out to work quite well, but like many others I am now stumbling upon some performance issues. The data set in this particular case consists of aproximately 2500 entities, each with aprox. 150 attributes. Each entity and each attribute is represented by a PHP-object. Since most parts of the application only iterate through a filtered set of entities, we have not had very large issues yet. Now, however, I am working on an algorithm that requires iteration over the entire dataset, which causes a major impact on performance. This information is perhaps not very much to work with, but since this is an architectural problem, I am hoping for a architectural pattern to help me on the way as well. Each entity, including it's attributes takes up aprox. 500KB of memory.

  Read the article

• Foreign keys in MySQL?

  - by icco

  I have been slowly learning SQL the last few weeks. I've picked up all of the relational algebra and the basics of how relational databases work. What I'm trying to do now is learn how it's implemented. A stumbling block I've come across in this, is foreign keys in MySQL. I can't seem to find much about the other than that they exist in the InnoDB storage schema that MySQL has. What is a simple example of foreign keys implemented in MySQL? Here's part of a schema I wrote that doesn't seem to be working if you would rather point out my flaw than show me a working example. CREATE TABLE `posts` ( `pID` bigint(20) NOT NULL auto_increment, `content` text NOT NULL, `time` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP, `uID` bigint(20) NOT NULL, `wikiptr` bigint(20) default NULL, `cID` bigint(20) NOT NULL, PRIMARY KEY (`pID`), Foreign Key(`cID`) references categories, Foreign Key(`uID`) references users ) ENGINE=InnoDB;

  Read the article

• WCF REST based services authentication schemes

  - by FlySwat

  I have a simple authentication scheme for a set of semi-public REST API's we are building: /-----------------------\ | Client POST's ID/Pass | | to an Auth Service | \-----------------------/ [Client] ------------POST----------------------> [Service/Authenticate] | /-------------------------------\ | Service checks credentials | [Client] <---------Session Cookie------- | and generates a session token | | | in a cookie. | | \-------------------------------/ | [Client] -----------GET /w Cookie -------------> [Service/Something] | /----------------------------------\ | Client must pass session cookie | | with each API request | | or will get a 401. | \----------------------------------/ This works well, because the client never needs to do anything except receive a cookie, and then pass it along. For browser applications, this happens automatically by the browser, for non browser applications, it is pretty trivial to save the cookie and send it with each request. However, I have not figured out a good approach for doing the initial handshake from browser applications. For example, if this is all happening using a AJAX technique, what prevents the user from being able to access the ID/Pass the client is using to handshake with the service? It seem's like this is the only stumbling block to this approach and I'm stumped.

  Read the article

• EF problem with entity re-ordering and uniqueness constraint

  - by wpfwannabe

  I am using Entity Framework and I've come to an interesting stumbling block. Let's say there is a db table "Item" with "sequence" column of type int (and others of course). Column "sequence" must be unique and it is used for (re)ordering of items. EF maps this table to "Item" class with "sequence" int property. Now let's say I want to swap position of two items by mutually exchanging each other's sequence number. Upon calling SaveChanges() EF throws an exception complaining about "sequence" uniqueness. It probably generates two UPDATEs and the first one probably fails. I assume that plain SQL solution to this issue is using a third UPDATE to introduce a unique sequence value in the process but I am stuck with EF. Any thoughts?

  Read the article

• Using axWebBrowser control to capture page request and postdata.

  - by Arjo

  I'm writing a small utility to capture all requests made to a web server from a windows application using the axWebBrowser control. So far I have the following working, as the user traverse the website clicking on links, posting forms etc I capture the webpage and the data being send to the server to request the next page. Where I run into a stumbling block is when it comes to Ajax calls. There are number of drop down boxes that filter down the selection as the user types in the search term, I would like to capture the page/script that is called and the data being send. Any hint, advice would be greatly appreciated.

  Read the article

• How to implement following with Zend navigation?

  - by simple

  I have a top navigation and a side one Home | Tours | Booking Tour1 ------ Tour2 ------ Tour3 I show the side menu depending on a active top item. But sometimes when the side menu item is clicked I have to show that items children instead of the sidemenu. When no children exist I just show Children of a top menu depending on the active item. I an really having difficulties implementing that kind a logic and any help would be appreciated. //Comment button is not working so I will add comments here After stumbling the zend navigation view helpers, I am coming to the point - Understanding the concept of how in zend V part of MVC is implemented can save someone who is new to the framework many hours. As said in the answer to this question - "Use what is available", thought first we have to know where to find what is already available out there - that is where comes handy to take a look at the concept of helpers and so forth.

  Read the article

• Advanced Where Statements in Linq to Entity Framework

  - by JimJams

  Hi, I am wanting to create a Where statement within my Linq statement, but have hit a bit of a stumbling block. I would like to split a string value, and then search using each array item in the Where clause. In my normal Sql statement I would simply loop through the string array, and build up there Where clause then either pass this to a stored procedure, or just execute the sql string. But am not sure how to do this with Linq to Entity? ( From o In db.TableName Where o.Field LIKE Stringvalue Select o ).ToList() Hope you can help. Thanks in advance!

  Read the article

• Sum an Array - Objective-C

  - by Graham

  Hi Guys, I'm just starting out and I'm looking for an easy way to sum a simple array. I've read into apple developer site on key value coding and I don't understand how to apply that to my array or if that's the appropriate way to sum this. My stumbling block with the key value coding is the .keypathToProperty - I can sort of understand that you need a further reference in a 2D array but they don't show the array code, only the keypath to the title of the row so I can't figure it out yet. NSMutableArray *numArray = [NSMutableArray arrayWithCapacity:4]; [numArray addObject:num1]; [numArray addObject:num2]; [numArray addObject:num3]; [numArray addObject:num4]; I appreciate the replies! Thanks Graham

  Read the article

• Sharing Jinja2 templates between Pylons and Django applications

  - by Joe Holloway

  I'm writing a couple of Jinja2 templates that basically implement some common grid layouts. I'd like to be able to share this 'library' of templates between a Pylons app and Django app. I've hit a minor stumbling block in that Django's template context is accessible from the "top-level" of the template, whereas Pylons wraps your context inside the thread local c (or tmpl_context) variable. Here are some analogous examples that demonstrate this. Django from django.shortcuts import render_to_response ctx = {} ctx['name'] = 'John' return render_to_response('hello.html', ctx) hello.html: Hello {{ name }} Pylons from pylons import tmpl_context as c from myapp.lib.base import render c.name = 'John' return render('hello.html') hello.html: Hello {{ c.name }} What I'm trying to do is make it so that hello.html is the same across both frameworks. One way I see to do it is by wrapping the Django render_to_response and do something like this: ctx['c'] = ctx But that just doesn't feel right. Anybody see other alternatives to this? Thanks

  Read the article

• postgresql syntax while exists loop

  - by veilig

  I'm working at function from Joe Celkos book - Trees and Hierarchies in SQL for Smarties I'm trying to delete a subtree from an adjacency list but part my function is not working yet. WHILE EXISTS –– mark leaf nodes (SELECT * FROM OrgChart WHERE boss_emp_nbr = -99999 AND emp_nbr > -99999) LOOP –– get list of next level subordinates DELETE FROM WorkingTable; INSERT INTO WorkingTable SELECT emp_nbr FROM OrgChart WHERE boss_emp_nbr = -99999; –– mark next level of subordinates UPDATE OrgChart SET emp_nbr = -99999 WHERE boss_emp_nbr IN (SELECT emp_nbr FROM WorkingTable); END LOOP; my question: is the WHILE EXISTS correct for use w/ postgresql? I appear to be stumbling and getting caught in an infinite loop in this part. Perhaps there is a more correct syntax I am unaware of.

  Read the article

• How do you go from an abstract project description to actual code?

  - by Jason

  Maybe its because I've been coding around two semesters now, but the major stumbling block that I'm having at this point is converting the professor's project description and requirements to actual code. Since I'm currently in Algorithms 101, I basically do a bottom-up process, starting with a blank whiteboard and draw out the object and method interactions, then translate that into classes and code. But now the prof has tossed interfaces and abstract classes into the mix. Intellectually, I can recognize how they work, but am stubbing my toes figuring out how to use these new tools with the current project (simulating a web server). In my professors own words, mapping the abstract description to Java code is the real trick. So what steps are best used to go from English (or whatever your language is) to computer code? How do you decide where and when to create an interface, or use an abstract class?

  Read the article

• How to get an internship with a low GPA?

  - by Jason Baker

  A lot of changed majors and some other mitigating circumstances have left me with a pretty low GPA. My GPA in the last couple of semesters hasn't been stellar, but my grades have gotten a LOT better. I want to try and start putting in some resumes to get a good internship this summer. I do think that I have some decent experience for someone at my level, but I see my GPA being a pretty big potential stumbling block. Is there anything I can do to help my chances of getting a good internship? (For the record, the mitigating circumstances aren't something I'd feel comfortable discussing with a potential employer. I'd prefer getting a job by proving my merit, not making excuses.)

  Read the article

• Optional attribute values in MappedField

  - by David Brooks

  I'm new to Scala and Lift, coming from a slightly odd background in PLT Scheme. I've done a quick search on this topic and found lots of questions but no answers. I'm probably looking in the wrong place. I've been working my way through tutorials on using Mapper to create database-backed objects, and I've hit a stumbling block: what types should be used to stored optional attribute values. For example, a simple ToDo object might comprise a title and an optional deadline (e.g. http://rememberthemilk.com). The former would be a MappedString, but the latter could not be a MappedDateTime since the type constraints on the field require, say, defaultValue to return a Date (rather than a Date or null/false/???). Is an underlying NULL handled by the MappedField subclasses? Or are there optional equivalents to things like MappedInt, MappedString, MappedDateTime that allow the value to be NULL in the database? Or am I approaching this in the wrong way?

  Read the article

• Finding the angle of a fleeing dodo.

  - by donthackmyacc

  I'm coding some critter AI for a game i am working on for my Unity 3D project. I have no programming background and have been stumbling through this using tutorials and other peoples scripts. My problem is that i want my critter to run directly away from the player when the player kicks it. I need the dodo to run directly away from the player when kicked, and i dont know the math nor the syntax to calculate that angle. They are two characters moving independently through worldspace. Here is what i got so far: waypoint = (fleeWP.transform.position); transform.LookAt(Vector3(waypoint.x, transform.position.y, waypoint.z)); transform.Translate (Vector3.forward * speed * Time.deltaTime); This currently makes the critter move towards the waypoint, rather than away. I might be attacking this all wrong. Please chastise me.

  Read the article

• .NET Database application guidance.

  - by Wally

  Hello, I'm stumbling in the data wilderness and feel very lost, so i am asking for help. I have done some database apps in VS (C#) winforms for some time, wpf lately. These are small to medium apps (embedded dbs, a bit of sql server), like a restaurants, cash registers and similar. (15-20 tables) Until now, i have done all my datasets by drag and drop in Visual Studio designer. I spent weeks on web trying to find some complete solution how to write complete solution with typed datasets by hand from scratch (DAL, B.Objects) in hope to learn some architecture patterns along the way, but without success. So, finally question. Can someone recommend me what to learn for this type of applications, maybe move away from datasets , use some ORM ( maybe overkill, i dont know). Point me in some direction please.

  Read the article

• Is there any tips for minimising access to a public page without login?

  - by alex

  I have a page that is just a non interactive display for a shop window. Obviously, I don't link to it, and I'd also like to avoid people stumbling across it (by Google etc). It will always be powered by Chrome. I have thought of... Checking User Agent for Chrome Ensuring resolution is 1920 x 1080 (not that useful as it is a client side check) Banning under robots.txt to keep Google out of it Do you have any more suggestions? Should I not really worry about it?

  Read the article

• Go, AppEngine: How to structure templates for application

  - by laslowh

  How are people handling the use of templates in their Go-based AppEngine applications? Specifically, I'm looking for a project structure that affords the following: Hierarchical (directory) structure of templates and partial templates Allow me to use HTML tools/editors on my templates (embedding template text in xxx.go files makes this difficult) Automatic reload of template text when on dev server Potential stumbling blocks are: template.ParseGlob() will not traverse recursively. For performance reasons it has been recommended not to upload your templates as raw text files (because those text files reside on different servers than executing code). Please note that I am not looking for a tutorial/examples of the use of the template package. This is more of an app structure question. That being said, if you have code that solves the above problems, I would love to see it. Thanks in advance.

  Read the article

• Multiplying numbers on horizontal, vertial, and diagonal lines

  - by untwisted

  I'm currently working on a project Euler problem (www.projecteuler.net) for fun but have hit a stumbling block. One of the problem provides a 20x20 grid of numbers and asks for the greatest product of 4 numbers on a straight line. This line can be either horizontal, vertical, or diagonal. Using a procedural language I'd have no problem solving this, but part of my motivation for doing these problems in the first place is to gain more experience and learn more Haskell. As of right now I'm reading in the grid and converting it to a list of list of ints, eg -- [[Int]]. This makes the horizontal multiplication trivial, and by transposing this grid the vertical also becomes trivial. The diagonal is what is giving me trouble. I've thought of a few ways where I could use explicit array slicing or indexing, to get a solution, but it seems overly complicated and hackey. I believe there is probably an elegant, functional solution here, and I'd love to hear what others can come up with.

  Read the article

• WebLogic Scripting Tool Tip &ndash; relax the syntax with the easy button

  - by james.bayer

  I stumbled on to this feature in WLST tonight called easeSyntax.  Apparently it’s a hidden feature that one of the WebLogic support engineers blogged about that allows you to simplify the commands in the interactive mode to have fewer parentheses and quotes.  For example, see how some of the commands instead of typing “ls()” I can type '”ls” or “cd(“/somepath”)” can become “cd /somepath”.  It’s not going to save the world, but it will help cut down on some extra typing. The example I was researching when stumbling into this was for how to print the runtime status of deployed application named “hello” on the “AdminServer”.  See the below output. wls:/base_domain/domainConfig> easeSyntax()   You have chosen to ease syntax for some WLST commands. However, the easy syntax should be strictly used in interactive mode. Easy syntax will not function properly in script mode and when used in loops. You can still use the regular jython syntax although you have opted for easy syntax. Use easeSyntax to turn this off. Use help(easeSyntax) for commands that support easy syntax wls:/base_domain/domainConfig> domainRuntime   wls:/base_domain/domainRuntime> ls dr-- AppRuntimeStateRuntime dr-- CoherenceServerLifeCycleRuntimes dr-- ConsoleRuntime dr-- DeployerRuntime dr-- DeploymentManager dr-- DomainServices dr-- LogRuntime dr-- MessageDrivenControlEJBRuntime dr-- MigratableServiceCoordinatorRuntime dr-- MigrationDataRuntimes dr-- PolicySubjectManagerRuntime dr-- SNMPAgentRuntime dr-- ServerLifeCycleRuntimes dr-- ServerRuntimes dr-- ServerServices dr-- ServiceMigrationDataRuntimes   -r-- ActivationTime Wed Dec 15 22:37:02 PST 2010 -r-- MessageDrivenControlEJBRuntime null -r-- MigrationDataRuntimes null -r-- Name base_domain -rw- Parent null -r-- ServiceMigrationDataRuntimes null -r-- Type DomainRuntime   -r-x preDeregister Void : -r-x restartSystemResource Void : WebLogicMBean(weblogic.management.configuration.SystemResourceMBean)   wls:/base_domain/domainRuntime> cd AppRuntimeStateRuntime/AppRuntimeStateRuntime wls:/base_domain/domainRuntime/AppRuntimeStateRuntime/AppRuntimeStateRuntime> ls   -r-- ApplicationIds java.lang.String[active-cache#[email protected], coherence-web-spi#[email protected], coherence#3. -r-- Name AppRuntimeStateRuntime -r-- Type AppRuntimeStateRuntime   -r-x getCurrentState String : String(appid),String(moduleid),String(subModuleId),String(target) -r-x getCurrentState String : String(appid),String(moduleid),String(target) -r-x getCurrentState String : String(appid),String(target) -r-x getIntendedState String : String(appid) -r-x getIntendedState String : String(appid),String(target) -r-x getModuleIds String[] : String(appid) -r-x getModuleTargets String[] : String(appid),String(moduleid) -r-x getModuleTargets String[] : String(appid),String(moduleid),String(subModuleId) -r-x getModuleType String : String(appid),String(moduleid) -r-x getRetireTimeMillis Long : String(appid) -r-x getRetireTimeoutSeconds Integer : String(appid) -r-x getSubmoduleIds String[] : String(appid),String(moduleid) -r-x isActiveVersion Boolean : String(appid) -r-x isAdminMode Boolean : String(appid),String(java.lang.String) -r-x preDeregister Void :   wls:/base_domain/domainRuntime/AppRuntimeStateRuntime/AppRuntimeStateRuntime> cmo.getCurrentState('hello','AdminServer') 'STATE_ACTIVE' wls:/base_domain/domainRuntime/AppRuntimeStateRuntime/AppRuntimeStateRuntime> cd / wls:/base_domain/domainRuntime>

  Read the article

• Add a Sleep Timer to Windows 7 Media Center

  - by DigitalGeekery

  Do you make it a habit of falling asleep at night while watching Windows Media Center? Today we are going to take a look at the MC7 Sleep Timer for Windows 7 Media Center. This simple little plugin allows you to schedule an automatic shutdown time in Media Center. Note: At this point MC7 Sleep Timer doesn’t work with extenders. If you’re using ClamAV or Panda it may detect this plugin as a virus, we’ve tested it and this is a false positive for these two antivirus apps. Installation and Usage Download and install MC7 Sleep Timer. (See download below) After the installation is finished, you will find MC7 Sleep Timer located in the Media Center Extras Library. Click on the tile to open the timer and configure your settings. The MC7 Sleep Timer will open in full screen mode. You can choose to shutdown the PC after 30 or 60 minutes, create a custom length shutdown timer at any 5 minute interval, or select the exact time you want the PC to shutdown.  After setting your PC to shutdown, you’ll get an audio confirmation. To set a custom timer length, scroll to the “Custom timer” option and click right or left on your Media Center remote or, the right or left arrow keys, to choose how many minutes before shutdown. To schedule a shutdown for a certain time, browse to the “Shutdown at time” button, and scroll right or left with the arrow keys on the keyboard or remote. When you’ve chosen your time, hit “Enter” on the keyboard or “OK” on the remote.   Clicking the “Monitor Off” button will turn off only the monitor and “Cancel Timer” will cancel your shutdown request. Conclusion If you often find yourself falling asleep every night watching Media Center and then fumbling and stumbling in the middle of the night to shutdown your computer, MC7 Sleep timer might just be a perfect addition to your Media Center setup. Download MC7 Sleep Timer Similar Articles Productive Geek Tips Using Netflix Watchnow in Windows Vista Media Center (Gmedia)Re-Enable Sleep Mode in Windows VistaSchedule Updates for Windows Media CenterIntegrate Hulu Desktop and Windows Media Center in Windows 7Add Color Coding to Windows 7 Media Center Program Guide TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Use My TextTools to Edit and Organize Text Discovery Channel LIFE Theme (Win7) Increase the size of Taskbar Previews (Win 7) Scan your PC for nasties with Panda ActiveScan CleanMem – Memory Cleaner AceStock – The Personal Stock Monitor

  Read the article

• Survey Probes the Project Management Concerns of Financial Services Executives

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Do you wonder what are the top reasons why large projects in the financial industry fail to meet budgets, schedules, and other key performance criteria? Being able to answer this question can provide important insight and value of good project management practices for your organization. According to 400 senior executives who participated in a new survey conducted by the Economist Intelligence Unit and sponsored by Oracle, unrealistic project goals is the main reason for roadblocks to success Other common stumbling blocks are poor alignment between project and organizational goals, inadequate human resources, lack of strong leadership, and unwillingness among team members to point out problems. This survey sample also had a lot to say about the impact of regulatory compliance on the overall portfolio management process. Thirty-nine percent acknowledged that regulations enabled efficient functioning of their businesses. But a similar number said that regulations often require more financial resources than were originally allocated to bring projects in on time. Regulations were seen by 35 percent of the executives as roadblocks to their ability to invest in the organization’s growth and success. These revelations among others are discussed in depth in a new on-demand Webcast titled “Too Good to Fail: Developing Project Management Expertise in Financial Services” now available from Oracle. The Webcast features Brian Gardner, editor of the Economist Intelligence Unit, who presents these findings from this survey along with Guy Barlow, director of industry strategy for Oracle Primavera. Together, they analyze what the numbers mean for project and program managers and the financial services industry. Register today to watch the on-demand Webcast and get a full rundown and analysis of the survey results. Take the Economist Intelligence Unit benchmarking survey and see how your views compare with those of other financial services industry executives in ensuring project success.  Read more in the October Edition of the quarterly Information InDepth EPPM Newsletter

  Read the article

• Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

  - by Tuula Fai

  The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

  Read the article

< Previous Page | 1 2 3 4 5  | Next Page >