Search Results

Search found 2788 results on 112 pages for 'ticket tracking'.

Page 3/112 | < Previous Page | 1 2 3 4 5 6 7 8 9 10 11 12  | Next Page >

• How to manage an issue tracker's backlog

  - by Josh Kelley

  We've been dutifully using Trac for several years now, and our "active tickets" list has grown to almost 200 items. These include bugs that are too low priority and too complicated to fix for now, feature requests that have been deferred, issues that have never really generated complaints but everyone agrees ought to be fixed someday, planned code refactorings and other design infelicities that we don't want to lose track of, etc. As a result, with almost 200 of these issues, the list is almost overwhelming; it's no longer useful as a source of what needs to be worked on right now. What's the best way to keep track of issues of this sort? Part of the problem is that some of these issues are such a low priority that they may never get done. I hate to lose track of these items (similar to not wanting to throw something out of my house in case I might need it someday); do I need to throw them out regardless (by marking them as wontfix) and assume I can find them in the future if I ever do need them?

  Read the article

• How to track in Google Analytics registrations come from Google AdWords ads?

  - by automatix

  I created a campaign in Google AdWords and some ads in it and gave them URLs like mydomain.tld/registration/?utm_campaign=mycampaing&ad=x mydomain.tld/registration/?utm_campaign=mycampaing&ad=y mydomain.tld/registration/?utm_campaign=mycampaing&ad=z All ads lead to the registration page. A registration is a visit of the page mydomain.tld/registration-complited/?user={ID} So I can track the registrations in Google Analytics. I just go to Behavior -> Site Content -> All Pages and filter the pages to registration-complited. But how can I see, how many and which users have registered, after they came from an ad of a campaign, e.g. utm_campaign? And how can I also track this for a sigle ad of the campaign, e.g. x?

  Read the article

• Enterprise level Ticketing and inventory system reccomendations [closed]

  - by TrackingSystem

  My company is sort off at a stand still when it comes to our technician ticketing and inventory system. We currently use Numara TrackIt! - which isn't cutting it to say the least. Dell recommended KACE, but it's web based which is what we would like to avoid. We need a good ticketing and inventory system with the following: Server/Client setup Client supports XP/Windows 7 Ent. Web Based as well as Client is a plus Technician ticketing Active Directory integration Inventory System (Asset tag tracking etc/PO tracking) Exchange integrated - when tickets are made you have an option to send to the requester. Something that will scale well Please, if anyone is a Systems Admin or has knowledge regarding use of a great ticketing system please let me know. We have a large international corporation - price honestly isn't an issue. Keep in mind this will be mainly used for technicians to create tickets, enter inventory(track PCS) and possible even an option to track purchase orders. We want an enterprise level ticketing system with these capabilities please help! Thank you.

  Read the article

• Good bug tracking with Sharepoint?

  - by torbengb

  At my place of work, it has been decided to move many processes to Sharepoint. I'm now looking into how Sharepoint can be used for bug tracking (à la Mantis, FogBugz etc. but within Sharepoint). Specifically, we're using a collaboration room and the solution must work inside that. I know that I can create lists using an "Issue tracker" template, but it lacks workflow, integrated correspondence (like FogBugz), and audit log (any user can edit any field any time, without it being noted anywhere). That's not sufficient, so I am looking for "bigger" solutions but haven't yet found anything at all. This question is similar but aims at Helpdesk use; we aim at bug tracking and change requests to a system. I'm open to suggestions! As I'm not an administrator, I can't just grab a Sharepoint component and install it for testing. I'm looking for experiences, documentation, white papers, screen shots -- the actual downloadable will be relevant later. Ideally, some of these matters should be covered: Support for different ticket types (bug, feature, inquiry, internal task). Configurable workflow per ticket type, no fixed number of steps. Configurable read/write permissions per field and per workflow status. Configurable dashboard for managers with nice charts. Configurable email notifications. Correspondence à la FogBugz. (Challenge: we use Notes, not Exchange.)

  Read the article

• Eliminating Windows 7 user tracking registry writes

  - by caffiend

  Windows 7 continues the practice of saving user actions in the registry. I'd like to disable this practice both to avoid reg-file fragmentation and SSD wear, as well as being uncomfortable with programs being able to quickly analyze my usage habits. Even with the "Turn off user tracking" policy enabled, there are at least two areas that still contain user tracking: HKCU\Software\Classes\Local Settings\MuiCache This key stores a cache of most-recently accessed strings, including most-recently ran exe descriptions. MKCU\Software\Classes\Local Settings\Software\Microsoft Windows\Shell\BagMRU This directory stores the most recently viewed folders along with timestamps. Are there additional policy settings/registry entries to disable these writes? If not, is it possible to make these entries Volatile? Would it be practical to create a temporary hive (eg, on ramdisk) and map it over this location?

  Read the article

• What is the proper way to handle non-tracking self tracking entities?

  - by Will

  Self tracking entities. Awesome. Except when you do something like return Db.Users; none of the self-tracking entities are tracking (until, possibly, they are deserialized). Fine. So we have to recognize that there is a possibility that an entity returning to us does not have tracking enabled. Now what??? Things I have tried For the given method body: using (var db = new Database()) { if (update.ChangeTracker.ChangeTrackingEnabled) db.Configurations.ApplyChanges(update); else FigureItOut(update, db); db.SaveChanges(); update.AcceptChanges(); } The following implementations of FigureItOut all fail: db.Configurations.Attach(update); db.DetectChanges(); Nor db.Configurations.Attach(update); db.Configurations.ApplyCurrentValues(update); Nor db.Configurations.Attach(update); db.Configurations.ApplyOriginalValues(update); Nor db.Configurations.Attach(update); db.Configurations.ApplyChanges(update Nor about anything else I can figure to throw at it, other than Getting the original entity from the database Comparing each property by hand Updating properties as needed What, exactly, am I supposed to do with self-tracking entities that aren't tracking themselves??

  Read the article

• Change Tracking

  - by Ricardo Peres

  You may recall my last post on Change Data Control. This time I am going to talk about other option for tracking changes to tables on SQL Server: Change Tracking. The main differences between the two are: Change Tracking works with SQL Server 2008 Express Change Tracking does not require SQL Server Agent to be running Change Tracking does not keep the old values in case of an UPDATE or DELETE Change Data Capture uses an asynchronous process, so there is no overhead on each operation Change Data Capture requires more storage and processing Here's some code that illustrates it's usage: -- for demonstrative purposes, table Post of database Blog only contains two columns, PostId and Title -- enable change tracking for database Blog, for 2 days ALTER DATABASE Blog SET CHANGE_TRACKING = ON (CHANGE_RETENTION = 2 DAYS, AUTO_CLEANUP = ON); -- enable change tracking for table Post ALTER TABLE Post ENABLE CHANGE_TRACKING WITH (TRACK_COLUMNS_UPDATED = ON); -- see current records on table Post SELECT * FROM Post SELECT * FROM sys.sysobjects WHERE name = 'Post' SELECT * FROM sys.sysdatabases WHERE name = 'Blog' -- confirm that table Post and database Blog are being change tracked SELECT * FROM sys.change_tracking_tables SELECT * FROM sys.change_tracking_databases -- see current version for table Post SELECT p.PostId, p.Title, c.SYS_CHANGE_VERSION, c.SYS_CHANGE_CONTEXT FROM Post AS p CROSS APPLY CHANGETABLE(VERSION Post, (PostId), (p.PostId)) AS c; -- update post UPDATE Post SET Title = 'First Post Title Changed' WHERE Title = 'First Post Title'; -- see current version for table Post SELECT p.PostId, p.Title, c.SYS_CHANGE_VERSION, c.SYS_CHANGE_CONTEXT FROM Post AS p CROSS APPLY CHANGETABLE(VERSION Post, (PostId), (p.PostId)) AS c; -- see changes since version 0 (initial) SELECT p.Title, c.PostId, SYS_CHANGE_VERSION, SYS_CHANGE_OPERATION, SYS_CHANGE_COLUMNS, SYS_CHANGE_CONTEXT FROM CHANGETABLE(CHANGES Post, 0) AS c LEFT OUTER JOIN Post AS p ON p.PostId = c.PostId; -- is column Title of table Post changed since version 0? SELECT CHANGE_TRACKING_IS_COLUMN_IN_MASK(COLUMNPROPERTY(OBJECT_ID('Post'), 'Title', 'ColumnId'), (SELECT SYS_CHANGE_COLUMNS FROM CHANGETABLE(CHANGES Post, 0) AS c)) -- get current version SELECT CHANGE_TRACKING_CURRENT_VERSION() -- disable change tracking for table Post ALTER TABLE Post DISABLE CHANGE_TRACKING; -- disable change tracking for database Blog ALTER DATABASE Blog SET CHANGE_TRACKING = OFF; You can read about the differences between the two options here. Choose the one that best suits your needs! SyntaxHighlighter.config.clipboardSwf = 'http://alexgorbatchev.com/pub/sh/2.0.320/scripts/clipboard.swf'; SyntaxHighlighter.brushes.CSharp.aliases = ['c#', 'c-sharp', 'csharp']; SyntaxHighlighter.brushes.Xml.aliases = ['xml']; SyntaxHighlighter.all();

  Read the article

• Setup for mounting kerberized nfs home directory - gssd not finding valid kerberos ticket

  - by janm

  Our home directories are exported via kerberized nfs, so the user needs a valid kerberos ticket to be able to mount its home. This setup works fine with our existing clients & server. Now we want to add some 11.10 client and thus set up ldap & kerberos together with pam_mount. The ldap authentication works and users can login via ssh, however their homes can not be mounted. When pam_mount is configured to mount as root, gssd does not find a valid kerberos ticket and the mount fails. Nov 22 17:34:26 zelda rpc.gssd[929]: handle_gssd_upcall: 'mech=krb5 uid=0 enctypes=18,17,16,23,3,1,2 ' Nov 22 17:34:26 zelda rpc.gssd[929]: handling krb5 upcall (/var/lib/nfs/rpc_pipefs/nfs/clnt2) Nov 22 17:34:26 zelda rpc.gssd[929]: process_krb5_upcall: service is '<null>' Nov 22 17:34:26 zelda rpc.gssd[929]: getting credentials for client with uid 0 for server purple.physcip.uni-stuttgart.de Nov 22 17:34:26 zelda rpc.gssd[929]: CC file '/tmp/krb5cc_65678_Ku2226' being considered, with preferred realm 'PURPLE.PHYSCIP.UNI-STUTTGART.DE' Nov 22 17:34:26 zelda rpc.gssd[929]: CC file '/tmp/krb5cc_65678_Ku2226' owned by 65678, not 0 Nov 22 17:34:26 zelda rpc.gssd[929]: WARNING: Failed to create krb5 context for user with uid 0 for server purple.physcip.uni-stuttgart.de Nov 22 17:34:26 zelda rpc.gssd[929]: doing error downfall When pam_mount is on the other hand configured with the noroot=1 option, then it cannot mount the volume at all. Nov 22 17:33:58 zelda sshd[2226]: pam_krb5(sshd:auth): user phy65678 authenticated as [email protected] Nov 22 17:33:58 zelda sshd[2226]: Accepted password for phy65678 from 129.69.74.20 port 51875 ssh2 Nov 22 17:33:58 zelda sshd[2226]: pam_unix(sshd:session): session opened for user phy65678 by (uid=0) Nov 22 17:33:58 zelda sshd[2226]: pam_mount(mount.c:69): Messages from underlying mount program: Nov 22 17:33:58 zelda sshd[2226]: pam_mount(mount.c:73): mount: only root can do that Nov 22 17:33:58 zelda sshd[2226]: pam_mount(pam_mount.c:521): mount of /Volumes/home/phy65678 failed So how can we allow users of a specific group to perform nfs mounts? If this does not work, can we make pam_mount use root but pass the correct uid?

  Read the article

• Tracking Security Vulnerability remediation

  - by Zypher

  I've been looking into this for a little while, but havn't really found anything suitable. What I am looking for is a system to track security vulnerability remdiation status. Something like "bugzilla for IT" What I am looking for is something pretty simple that allows the following: batch entry of new vulnerabilities that need to be remediated Per user assignment AD/LDAP Authentiation Simple interface to track progress - research, change control status, remediated, etc. Historical search ability Ability to divide by division Ability to store proof of resolution for the Security Team to access Dependency tracking Linux based is best (that's my group :) ) Free is good, but cost doesn't matter so much if the system is worth it The systems doesn't have to have all of these features, but if it did that would be great. yes we could use our helpdesk software, but that has a bunch of pitfalls such as triggering SLA alerts and penalties as well as not easily searchable outside of a group. Most of what I have found are bug tracking systems that are geared towards developers, and are honstely way overkill for what I am looking for. Server Faults input is greatly appreciated as always!

  Read the article

• How To Spot An Online Ticket Scam

  Police have shut down 100 online ticket scam websites this month, by taking action through the organisation in charge of registering all web addresses; Icann (Internet Corporations of Assigned Names ... [Author: Chris Holgate - Computers and Internet - May 15, 2010]

  Read the article

• tracking 301 redirects with awstats

  - by ceejayoz

  I'd like to use awstats to track usage of a URL shortener I'm using. Unfortunately, awstats treats log records with a non 200 status as an error, and excludes them from statistics. Is there a way to get awstats to treat 301s as 200s for stats tracking?

  Read the article

• What Issue Tracking System to select?

  - by Mikee

  What Issue Tracking Sytem is the most appropriate for fast, big, multilingual and international websites? The system has to handle both technical and content/editorial issues. What's the size and type of your site do you run? Whart System are you using for the keeping it state of the art? Thanks a lot for sharing your good or bad experience.

  Read the article

• JavaScript user tracking without sending data away

  - by l0b0

  To be able to do detailed user tracking (JS interaction, not just link logs) while preserving privacy, I'm looking for something like Google Analytics that stores all the data locally.

  Read the article

• Can Office Project Server 2010 handle issue tracking?

  - by JL

  I have a scenario where I want to be able to allow customers to login to a customer facing portal on the web, and log issues / bugs. Internal team members should then be notified via email and the issue should be logged in Project Server. The ticket status should be Open, until either resolved or close, where the customer will be notified via email. Is this possible to do using Microsoft Project Server 2010? The question could also be can customers submit bugs to office 2010 projects via a custom web form of some kind, and can project handle the back-end gracefully.

  Read the article

• Is there a free, smale-scale, not web-based issue/bug tracking system?

  - by Doc Brown

  I know, there were posts before here on SO before concerning issue or bug tracking systems, like this one, but the given answers point either to commercial systems or web-based systems, which both seem to be oversized for our needs. What I am looking for is a non-commercial tool for a team of 3 to 4 developers, which can be used on an existing fileserver, without the need of installing additional server software like a C/S database or a web server. Some things I expect from such a system: allows to remember bugs (with a priority) and issues / ideas for new features (mostly without a priority) description of the issue, perhaps some additional remarks short info who entered the bug/issue entry one or more tags allowing us to group or filter the list Any suggestions? EDIT: I should have said that, but we are using MS Windows clients, Visual Studio development, Tortoise SVN (the latter works fine without a subversion server). And yes, I am strict on "no server software", since all server based solutions I have seen so far seem much to oversized/heavy weighted/too-much-effort-to-be-worth-it. In fact, if no one has a better idea, we are going to use a spreadsheet, but I can't believe there are no ready-made, light weight solutions.

  Read the article

• Sparxsystems Enterprise Architect and issuses/tasks tracking system?

  - by peperg

  We (developement team 4 upto 7 people) use Sparxsystems EA for requirement analysis, modeling etc. Do you know any well-working methods to use EA and some task/issue tracking system like Redmine/Mantis/Trac ? The problem is not to duplicate functionality (there are issues/tasks/changes in Redmine and EA) but to have some user friendly interface (preffered web) to manage tasks and issues. By user-friendly I mean "my tasks" page add effort / time tracking easy "add issue" by everyone (simple bug tracking system) mail notifications

  Read the article

• Automatic time tracking with central server, web reports

  - by user124209

  I need a software for automatic time tracking on Windows. With the following features: It should record time spent using the computer each day. Start time and end time. It should record what programs the employee used and total time for that program for specified period of time. It must have a centralized server that collects and stores all data. It could be a cloud server outside of a company network. It must have a web interface for viewing the monthly reports (the last but the most important requirement!). A nice feature to have would be an automatic generation of timesheets and Mac OS X support. I am looking to use it for a small team, this is not for personal use. Does anybody knows about software with these features?

  Read the article

• Web-based (intranet / non-hosted) timesheet / project tracking tools

  - by warren

  I realize some similar questions have been asked along these lines before, but from reading-through them today, it appears they don't match my use case. I am looking for a web-based, non-hosted time and project tracking tool. I've downloaded Collabtive so far, but am looking for other suggestions, too. My list of requirements: runs on standard LAMP stack non-hosted (ie, there is an option to download and run it on a local server) not a desktop/single-user application easy-to-use - my audience is a mix of technical and non-technical folks easy to maintain - when time for upgrading comes, I'd really like to not have to rebuild the app (a la ./configure ; make ; make install) needs to support multiple users free-form project additions: we don't have a central project management authority (users should be able to add whatever they're working on, not merely from a drop-down) Does anyone here have experience with such tools? It doesn't have to be free.. but free is always nice :)

  Read the article

• Web-based (intranet / non-hosted) timesheet / project tracking tools

  - by warren

  I realize some similar questions have been asked along these lines before, but from reading-through them today, it appears they don't match my use case. I am looking for a web-based, non-hosted time and project tracking tool. I've downloaded Collabtive and Achievo so far, but am looking for other suggestions, too. My list of requirements: runs on standard LAMP stack non-hosted (ie, there is an option to download and run it on a local server) not a desktop/single-user application easy-to-use - my audience is a mix of technical and non-technical folks easy to maintain - when time for upgrading comes, I'd really like to not have to rebuild the app (a la ./configure ; make ; make install) needs to support multiple users free-form project additions: we don't have a central project management authority (users should be able to add whatever they're working on, not merely from a drop-down) Does anyone here have experience with such tools? It doesn't have to be free.. but free is always nice :)

  Read the article

• What's the best self-tracking software for Linux?

  - by trench

  I'm looking for a way to track myself and receive quality data upon which I can write future scripts/programs. For example, I use Google Reader a lot. I'd like to track the hrefs that garner my clicks. Further, I'd like to drop all of the words of each href into a database where they can be stacked in a hierarchical manner. At the end of the week I want to know that "Ubuntu" garnered 448 clicks and "Cheetos" garnered 2. :) That's just one example... I'd like this tracking and data-collecting to extend beyond my browser. I know writing something to do this myself wouldn't be too awfully difficult but if something already exists I'd happily use it. Thanks in advance. Primary OS: Ubuntu 10.04

  Read the article

• IT Inventory Tracking

  - by DrStalker

  What is a good tool to keep track of IT inventory? Systems that are installed and running, parts being ordered, that sort of thing. I'd love a central, web based system (preferably something we can customize) but my searching so far has resulted in a lot of dead open source projects that havn't been updated in a few years and poorly created commercial websites that don't do a very good job describing their product. The software doesn't have to be free or open source - a good commercial alternative is fine. It doesn't even need to be a web-based tool, that's just what I thought would be simplist to find and easiest to deploy. The number of assets that it will be tracking will be in the dozens, so it doesn't have to be a super high-end enterprise solution but it does need to do a better job than an excel sheet in a shared folder (which is our current "solution")

  Read the article

• Win a free ticket + hotel for the umbraco Codegarden &lsquo;10

  The Umbraco CodeGarder 10 is less than 2 months away, starting on June 23rd till June 25th, and thanks to the awesome Niels Hartvig, founder of Umbraco, Im giving away an interesting package. The prize The winner will receive a more then 1000 worth prize, consisting in: One ticket for the full 3 days of the umbraco Codegarden conference 4 nights (22nd to 25th of June) in the same hotel where all the cool guys (core team, umbraco MVP, speakers) are staying: Hotel Kong Arthur The rules I...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

  Read the article

• Which online/hosted bug tracking tool do you use for your own work and projects?

  - by blueberryfields

  I've accumulated a lot of side projects over the years, which I slowly improve on over time. Whenever I return to one, I take some time reading over text files that include design, recent bugs, next features, etc... that I should be working on - it's not pretty. I'm looking to switch to something more formal. Ideally, this would be a full featured, online, bug tracking system, which allows for free or nearly free bug tracking for my own projects. Also, ideally this would be doable in a private manner - I don't really want everyone to see my side projects and what a mess I've made of some of them.

  Read the article

• Get Kerberos ticket with SSH

  - by Joel

  I'd like to get a Kerberos 5 ticket when ssh-ing to get to a fully-automated login solution. Typically, you use kinit first and then ssh: > kinit user@DOMAIN user@DOMAIN's Password: (enter password) > ssh user@host (successful login) I'd like to simply run ssh user@host and automatically check for a Kerberos ticket. If one isn't there, I'd like it to get a ticket and then log in. > kdestroy > ssh user@host user@DOMAIN's Password: (enter password) (successful login) (log off of host) > klist (show ticket info) I'd like this to be configured on a per-host basis, as not every host I log into supports Kerberos.

  Read the article

• How do you do real time document tracking?

  - by Nimish

  I was considering diff Document Tracking options and came across DocTracking.com. DocTracking.com allows you to upload documents (PDF Word etc) and adds some kind of invisible tracking to it and returns the document to you which can then be used just like you would use the document otherwise. This tracking tells you when your documents were opened, who opened them (IP), geo-location of opening if they are re-opened or forwarded, what pages were read and how long it was read for, what was printed. Any leads on how this could be done would be appreciated.

  Read the article

< Previous Page | 1 2 3 4 5 6 7 8 9 10 11 12  | Next Page >