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  • Install Oracle Configuration Manager's Standalone Collector

    - by Get Proactive Customer Adoption Team
    Untitled Document The Why and the How If you have heard of Oracle Configuration Manager (OCM), but haven’t installed it, I’m guessing this is for one of two reasons. Either you don’t know how it helps you or you don’t know how to install it. I’ll address both of those reasons today. First, let’s take a quick look at how My Oracle Support and the Oracle Configuration Manager work together to gain a good understanding of what their differences and roles are before we tackle the install.   Oracle Configuration Manger is the tool that actually performs the data collection task. You deploy this lightweight piece of software into your system to collect configuration information about the system and OCM uploads that data to Oracle’s customer configuration repository. Oracle Support Engineers then have the configuration data available when you file a service request. You can also view the data through My Oracle Support. The real value is that the data Oracle Configuration Manager collects can help you avoid problems and get your Service Requests solved more quickly. When you view the information in My Oracle Support’s user interface to OCM, it may help you avoid situations that create problems. The proactive tools included in Oracle Configuration Manager help you avoid issues before they occur. You also save time because you didn’t need to open a service request. For example, you can use this capability when you need to compare your system configuration at two points in time, or monitor the system health. If you make the configuration data available to Oracle Support Engineers, when you need to open a Service Request the data helps them diagnose and resolve your critical system issues more quickly, which means you get answers more quickly too. Quick Installation Process Overview Before we dive into the step-by-step details, let me provide a quick overview. For some of you, this will be all you need. Log in to My Oracle Support and download the data collector from Collector tab. If you don’t see the Collector tab, click the More tab gain access. On the Collector tab, you will find a drop-down list showing which platforms are available. You can also see more ways to the Collector can help you if you click through the carousel of benefits. After you download the software for your platform, use FTP to move that file (.zip) from your PC to the server that hosts the Oracle software. Once you have that file on the server, locate the $ORACLE_HOME directory, and unzip the file within that directory. You can then use the command line tool to start the installation process. The installation process requires the My Oracle Support credential (Support Identifier, username, and password) Proxy specification (Host IP Address, Port number, username and password) Installation Step-by-Step Download the collector zip file from My Oracle Support and place it into your $Oracle_Home Unzip the zip file you downloaded from My Oracle Support – this will create a directory named CCR with several subdirectories Using the command line go to “$ORACLE_HOME/CCR/bin” and run the following command “setupCCR” Provide your My Oracle Support credential: login, password, and Support Identifier The installer will start deploying the collector application You have installed the Collector Post Installation Now that you have installed successfully, the scheduler is ready to collect configuration information for the software available in your Oracle Home. By default, the first collection will take place the day after the installation. If you want to run an instrumentation script to start the configuration collection of your Oracle Database server, E-Business Suite, or Enterprise Manager, you will find more details on that in the Installation and Administration Guide for My Oracle Support Configuration Manager. Related documents available on My Oracle Support Oracle Configuration Manager Installation and Administration Guide [ID 728989.5] Oracle Configuration Manager Prerequisites [ID 728473.5] Oracle Configuration Manager Network Connectivity Test [ID 728970.5] Oracle Configuration Manager Collection Overview [ID 728985.5] Oracle Configuration Manager Security Overview [ID 728982.5] Oracle Software Configuration Manager: Disconnected Mode Collection [ID 453412.1]

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  • A Guide to Fusion SCM at Oracle OpenWorld 2012

    - by Pam Petropoulos
    Are you attending next week’s Oracle OpenWorld 2012 conference? Then you won’t want to miss the Fusion SCM activities and customer presenters from leading companies like Boeing and Fideltronik. Below you’ll find a day by day guide of the various Fusion SCM sessions, demos and activities during OpenWorld 2012, September 30 – October 4 in San Francisco, CA. Tuesday, October 2 All of the Fusion SCM sessions during OpenWorld will take place in various rooms at Moscone West, a convenience you are sure to appreciate, as will your feet.   The first session at 10:15 – 11:15 am (Moscone West, Room 2006), entitled “Oracle Fusion Supply Chain Management: Overview, Strategy, Customer Experiences, and Roadmap”, provides an overview of Fusion Supply Chain Management applications and will discuss Fusion SCM strategy, future roadmap, and highlights of customer examples. The next session at 11:45 am – 12:45 pm (Moscone West, Room 2022), entitled “Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub”, may be the session for you if you’re struggling with achieving consistent, high-quality product data that provides significant business value. This session will discuss how Oracle Fusion Product Hub and Oracle Enterprise Data Quality can help you to achieve this vision. A customer presenter from Fideltronik will share their experiences with Oracle Fusion Product Hub. At the end of the day unwind at the Supply Chain Management customer reception from 6:00 – 8:00 pm at the Roe Lounge, located at 651 Howard Street. Registration is required. Click here for details. Wednesday, October 3 Wednesday is a busy day with three Fusion SCM sessions on the agenda. Start your day at 10:15 am at the “Oracle Fusion Supply Chain Management: Customer Adoption and Experiences” session (Moscone West, Room 2003).  This must see session will showcase customer speakers from The Boeing Company and Fideltronik, each of whom will share their company’s experiences in selecting and implementing Fusion SCM applications. If you’re wondering how Fusion SCM applications can co-exist with your existing Oracle applications, then you’ll want to sit in on the 3:30 pm session entitled “Oracle Fusion Supply Chain Management: Coexistence with Other Oracle Applications” (Moscone West, Room 2003). Stick around until 5:00 pm for the final Fusion SCM session of the day entitled “Responsive Fulfillment with Oracle Fusion Supply Chain Management” (Moscone West, Room 2001).  This session will showcase Oracle Fusion Distributed Order Orchestration and Oracle Fusion Global Order Promising and how they are changing the way companies manage order fulfillment in environments. In addition to discussing the current business challenges, product capabilities, value propositions, industry applicability, and future roadmap this session will also feature a customer presenter from The Boeing Company. Thursday, October 4 If you are a retail customer we highly recommend that you attend the final Fusion SCM session of the week at 12:45 pm, entitled “Multichannel Fulfillment Excellence in the Direct-to-Consumer Market” (Moscone West, Room 2024).  Retailers will learn how they can transform their supply chains to meet the ever-increasing demands of buy anywhere/get anywhere cross-channel requirements with Fusion Distributed Order Orchestration and Oracle Fusion Product Hub. Throughout the week, you’ll also want to visit the Fusion SCM demo pods at the Demogrounds in Moscone West so you can see demos of these Fusion applications. Visit pod W-005 for Fusion Distributed Order Orchestration, W-008 for Fusion Inventory and Cost Management, and W-006 for Fusion Product Hub. Click here for the Demogrounds map. A reminder that you can also pre-register for these sessions to secure your spot. Visit the Schedule Builder to pre-enroll for these sessions. Finally, you'll also want to check out the Fusion SCM FocusOn document which includes additional keynote and general sessions that you may want to attend throughout the week.   We look forward to seeing you in San Francisco next week.

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  • Welcome to the Oracle Retail International Blog

    - by sarah.taylor(at)oracle.com
    Welcome to the first post of the new Oracle Retail International Blog. Retail is an international business and today's successful retailers view themselves in the context of a global market. A niche fashion business in Tokyo will learn marketing strategies from the luxury brands of Milan, an independent grocer in Oslo will source the same global brands as a supermarket in Oklahoma, and every retailer in the world will measure their multi-channel operation against the international e-commerce giant Amazon.  Why? Because today's customer is a global customer with unparalleled expectations on choice, price and service. Today's consumers have access to more information on retail than ever before. Technology allows people to shop from their home, their office or from the phone in their pocket, wherever they are and at whatever time suits them. Customers are using the web to search for products and promotions. They are also using the web to develop their voice in commenting on products and services that have delighted or disappointed. In an information rich industry, this customer element creates a new world of data. The best retailers are developing eagle eyes for reading customer activity and turning it into profitable decisions. Ultimately, whether you choose to compete or shop on price, service, product innovation, excellent operations or all of the above - the international world of retail has become an inspiration for all - retailer and consumer alike.  Retail as an industry is growing and diversifying at a faster rate than ever before. Yet it is still the customer who picks the winners and the losers on the retail field. Economic circumstances transform the rules, but it is still the customer who dictates the game, the pace, the price, and the perception of the brand. Wise retailers never rest on their laurels. They are always shopping for ideas on how to improve and differentiate the offer at every touch point to meet the customer's needs better than anyone else and to gain each customer's loyalty at a time when loyalty can be cheap. With this blog, I hope that we might provide a hub for discussion around what unifies retail and how technology supports both the retailer and customer experience. Despite the competitive nature of this market, we hope that this will provide an opportunity to share experiences and lessons learnt with a view that knowledge can only help this industry to grow and develop. At Oracle we've been supporting retailers for many years. Many of us have worked within retail organisations all over the world, myself included. With this in mind, I don't feel it is too bold a statement to say that Oracle understands retail. We wouldn't be so heavily integrated in some of the biggest and most well-known names in retail if we didn't. With this blog, we intend to create a community of international retailers that can exchange ideas and experiences, debate collective challenges and drive a better understanding of this continually evolving industry. Events such as the World Retail Congress and NRF's Big Show bring enormous value to the retail industry providing platforms for discussion and learning but they happen once a year. We wanted to create a platform for discussion on a different level and that like retail, is always on. We hope not only to bring commitment to being not only the infrastructure that brings all of their systems together within a retail business, but an infrastructure that supports the industry internationally to grow and flourish through creating a platform for networking, discussion, creativity, vision and strategy. Please feel free to ask questions or comment using the comments functionality.  You might also want to visit our other Oracle Retail social media sites: Facebook - http://www.facebook.com/oracleretail YouTube - http://www.youtube.com/user/oracleretail Twitter - http://twitter.com/#!/oracleretailInsight-Driven Retailing Blog - http://blogs.oracle.com/retail/

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  • The Future of Air Travel: Intelligence and Automation

    - by BobEvans
    Remember those white-knuckle flights through stormy weather where unexpected plunges in altitude result in near-permanent relocations of major internal organs? Perhaps there’s a better way, according to a recent Wall Street Journal article: “Pilots of a Honeywell International Inc. test plane stayed on their initial flight path, relying on the company's latest onboard radar technology to steer through the worst of the weather. The specially outfitted Boeing 757 barely shuddered as it gingerly skirted some of the most ferocious storm cells over Fort Walton Beach and then climbed above the rest in zero visibility.” Or how about the multifaceted check-in process, which might not wreak havoc on liver location but nevertheless makes you wonder if you’ve been trapped in some sort of covert psychological-stress test? Another WSJ article, called “The Self-Service Airport,” says there’s reason for hope there as well: “Airlines are laying the groundwork for the next big step in the airport experience: a trip from the curb to the plane without interacting with a single airline employee. At the airport of the near future, ‘your first interaction could be with a flight attendant,’ said Ben Minicucci, chief operating officer of Alaska Airlines, a unit of Alaska Air Group Inc.” And in the topsy-turvy world of air travel, it’s not just the passengers who’ve been experiencing bumpy rides: the airlines themselves are grappling with a range of challenges—some beyond their control, some not—that make profitability increasingly elusive in spite of heavy demand for their services. A recent piece in The Economist illustrates one of the mega-challenges confronting the airline industry via a striking set of contrasting and very large numbers: while the airlines pay $7 billion per year to third-party computerized reservation services, the airlines themselves earn a collective profit of only $3 billion per year. In that context, the anecdotes above point unmistakably to the future that airlines must pursue if they hope to be able to manage some of the factors outside of their control (e.g., weather) as well as all of those within their control (operating expenses, end-to-end visibility, safety, load optimization, etc.): more intelligence, more automation, more interconnectedness, and more real-time awareness of every facet of their operations. Those moves will benefit both passengers and the air carriers, says the WSJ piece on The Self-Service Airport: “Airlines say the advanced technology will quicken the airport experience for seasoned travelers—shaving a minute or two from the checked-baggage process alone—while freeing airline employees to focus on fliers with questions. ‘It's more about throughput with the resources you have than getting rid of humans,’ said Andrew O'Connor, director of airport solutions at Geneva-based airline IT provider SITA.” Oracle’s attempting to help airlines gain control over these challenges by blending together a range of its technologies into a solution called the Oracle Airline Data Model, which suggests the following steps: • To retain and grow their customer base, airlines need to focus on the customer experience. • To personalize and differentiate the customer experience, airlines need to effectively manage their passenger data. • The Oracle Airline Data Model can help airlines jump-start their customer-experience initiatives by consolidating passenger data into a customer data hub that drives realtime business intelligence and strategic customer insight. • Oracle’s Airline Data Model brings together multiple types of data that can jumpstart your data-warehousing project with rich out-of-the-box functionality. • Oracle’s Intelligent Warehouse for Airlines brings together the powerful capabilities of Oracle Exadata and the Oracle Airline Data Model to give you real-time strategic insights into passenger demand, revenues, sales channels and your flight network. The airline industry aside, the bullet points above offer a broad strategic outline for just about any industry because the customer experience is becoming pre-eminent in each and there is simply no way to deliver world-class customer experiences unless a company can capture, manage, and analyze all of the relevant data in real-time. I’ll leave you with two thoughts from the WSJ article about the new in-flight radar system from Honeywell: first, studies show that a single episode of serious turbulence can wrack up $150,000 in additional costs for an airline—so, it certainly behooves the carriers to gain the intelligence to avoid turbulence as much as possible. And second, it’s back to that top-priority customer-experience thing and the value that ever-increasing levels of intelligence can deliver. As the article says: “In the cabin, reporters watched screens showing the most intense parts of the nearly 10-mile wide storm, which churned some 7,000 feet below, in vibrant red and other colors. The screens also were filled with tiny symbols depicting likely locations of lightning and hail, which can damage planes and wreak havoc on the nerves of white-knuckle flyers.”  (Bob Evans is senior vice-president, communications, for Oracle.)  

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  • Get More From Your Service Request

    - by Get Proactive Customer Adoption Team
    Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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  • C# Chain-of-responsibility with delegates

    - by nettguy
    For my understanding purpose i have implemented Chain-Of-Responsibility pattern. //Abstract Base Type public abstract class CustomerServiceDesk { protected CustomerServiceDesk _nextHandler; public abstract void ServeCustomers(Customer _customer); public void SetupHadler(CustomerServiceDesk _nextHandler) { this._nextHandler = _nextHandler; } } public class FrontLineServiceDesk:CustomerServiceDesk { public override void ServeCustomers(Customer _customer) { if (_customer.ComplaintType == ComplaintType.General) { Console.WriteLine(_customer.Name + " Complaints are registered ; will be served soon by FrontLine Help Desk.."); } else { Console.WriteLine(_customer.Name + " is redirected to Critical Help Desk"); _nextHandler.ServeCustomers(_customer); } } } public class CriticalIssueServiceDesk:CustomerServiceDesk { public override void ServeCustomers(Customer _customer) { if (_customer.ComplaintType == ComplaintType.Critical) { Console.WriteLine(_customer.Name + "Complaints are registered ; will be served soon by Critical Help Desk"); } else if (_customer.ComplaintType == ComplaintType.Legal) { Console.WriteLine(_customer.Name + "is redirected to Legal Help Desk"); _nextHandler.ServeCustomers(_customer); } } } public class LegalissueServiceDesk :CustomerServiceDesk { public override void ServeCustomers(Customer _customer) { if (_customer.ComplaintType == ComplaintType.Legal) { Console.WriteLine(_customer.Name + "Complaints are registered ; will be served soon by legal help desk"); } } } public class Customer { public string Name { get; set; } public ComplaintType ComplaintType { get; set; } } public enum ComplaintType { General, Critical, Legal } void Main() { CustomerServiceDesk _frontLineDesk = new FrontLineServiceDesk(); CustomerServiceDesk _criticalSupportDesk = new CriticalIssueServiceDesk(); CustomerServiceDesk _legalSupportDesk = new LegalissueServiceDesk(); _frontLineDesk.SetupHadler(_criticalSupportDesk); _criticalSupportDesk.SetupHadler(_legalSupportDesk); Customer _customer1 = new Customer(); _customer1.Name = "Microsoft"; _customer1.ComplaintType = ComplaintType.General; Customer _customer2 = new Customer(); _customer2.Name = "SunSystems"; _customer2.ComplaintType = ComplaintType.Critical; Customer _customer3 = new Customer(); _customer3.Name = "HP"; _customer3.ComplaintType = ComplaintType.Legal; _frontLineDesk.ServeCustomers(_customer1); _frontLineDesk.ServeCustomers(_customer2); _frontLineDesk.ServeCustomers(_customer3); } Question Without breaking the chain-of-responsibility ,how can i apply delegates and events to rewrite the code?

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  • Using Entity Framework 4.0 with Code-First and POCO: How to Get Parent Object with All its Children

    - by SirEel
    I'm new to EF 4.0, so maybe this is an easy question. I've got VS2010 RC and the latest EF CTP. I'm trying to implement the "Foreign Keys" code-first example on the EF Team's Design Blog, http://blogs.msdn.com/efdesign/archive/2009/10/12/code-only-further-enhancements.aspx. public class Customer { public int Id { get; set; public string CustomerDescription { get; set; public IList<PurchaseOrder> PurchaseOrders { get; set; } } public class PurchaseOrder { public int Id { get; set; } public int CustomerId { get; set; } public Customer Customer { get; set; } public DateTime DateReceived { get; set; } } public class MyContext : ObjectContext { public RepositoryContext(EntityConnection connection) : base(connection){} public IObjectSet<Customer> Customers { get {return base.CreateObjectSet<Customer>();} } } I use a ContextBuilder to configure MyContext: { var builder = new ContextBuilder<MyContext>(); var customerConfig = _builder.Entity<Customer>(); customerConfig.Property(c => c.Id).IsIdentity(); var poConfig = _builder.Entity<PurchaseOrder>(); poConfig.Property(po => po.Id).IsIdentity(); poConfig.Relationship(po => po.Customer) .FromProperty(c => c.PurchaseOrders) .HasConstraint((po, c) => po.CustomerId == c.Id); ... } This works correctly when I'm adding new Customers, but not when I try to retrieve existing Customers. This code successfully saves a new Customer and all its child PurchaseOrders: using (var context = builder.Create(connection)) { context.Customers.AddObject(customer); context.SaveChanges(); } But this code only retrieves Customer objects; their PurchaseOrders lists are always empty. using (var context = _builder.Create(_conn)) { var customers = context.Customers.ToList(); } What else do I need to do to the ContextBuilder to make MyContext always retrieve all the PurchaseOrders with each Customer?

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  • Creating multiple SFTP users for one account

    - by Tom Marthenal
    I'm in the process of migrating an aging shared-hosting system to more modern technologies. Right now, plain old insecure FTP is the only way for customers to access their files. I plan on replacing this with SFTP, but I need a way to create multiple SFTP users that correspond to one UNIX account. A customer has one account on the machine (e.g. customer) with a home directory like /home/customer/. Our clients are used to being able to create an arbitrary number of FTP accounts for their domains (to give out to different people). We need the same capability with SFTP. My first thought is to use SSH keys and just add each new "user" to authorized_keys, but this is confusing for our customers, many of whom are not technically-inclined and would prefer to stick with passwords. SSH is not an issue, only SFTP is available. How can we create multiple SFTP accounts (customer, customer_developer1, customer_developer2, etc.) that all function as equivalents and don't interfere with file permissions (ideally, all files should retain customer as their owner)? My initial thought was some kind of PAM module, but I don't have a clear idea of how to accomplish this within our constraints. We are open to using an alternative SSH daemon if OpenSSH isn't suitable for our situation; again, it needs to support only SFTP and not SSH. Currently our SSH configuration has this appended to it in order to jail the users in their own directories: # all customers have group 'customer' Match group customer ChrootDirectory /home/%u # jail in home directories AllowTcpForwarding no X11Forwarding no ForceCommand internal-sftp # force SFTP PasswordAuthentication yes # for non-customer accounts we use keys instead Our servers are running Ubuntu 12.04 LTS.

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  • Silverlight 4, combobox databinding problem

    - by synergetic
    In my Silverlight 4 app, CustomerView (UserControl) shows Customer object as it's DataContext. Customer object has IndustryCode string property. I created combobox called cboIndustryCode and bind it to the IndustryCode property the following way: <ComboBox x:Name="cboIndustryCode" SelectedValue="{Binding IndustryCode, Mode=TwoWay}" ... /> In code-behind I populate cboIndustryCode with List of Industry object, which has Code and Name properties: cboIndustryCode.ItemsSource = industries; //which is of List<Industry> type Now, to show everything properly, in XAML I added the following: <ComboBox x:Name="cboIndustryCode" SelectedValue="{Binding IndustryCode, Mode=TwoWay}" DisplayMemberPath="Name" SelectedValuePath="Code" ... /> So, when I get a customer class from my data layer and set the DataContext to this customer instance, the cboIndustryCode properly displays industry name. But, then I edit customer (not necessarily IndustryCode) and save the object (which resets DataContext = new Customer()) and retrieve the customer again from database, and I see that cboIndustryCode no longer working. It just displays nothing, and if I select new value from the list, it does not update underlying customer object's IndustryCode property. The problem goes away, if I put the following code in the place where I set DataContext to a instance of customer, retrieved from database: Binding binding = new Binding("IndustryCode"); binding.Mode = BindingMode.TwoWay; cboIndustryCode.SetBinding(ComboBox.SelectedValueProperty, binding); So, in short, combobox's binding is reset somehow every time I save my data. Can someone tell me the reason?

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  • Improving field get and set performance with ASM or Javassist

    - by ng
    I would like to avoid reflection in an open source project I am developing. Here I have classes like the following. public class PurchaseOrder { @Property private Customer customer; @Property private String name; } I scan for the @Property annotation to determine what I can set and get from the PurchaseOrder reflectively. There are many such classes all using java.lang.reflect.Field.get() and java.lang.reflect.Field.set(). Ideally I would like to generate for each property an invoker like the following. public interface PropertyAccessor<S, V> { public void set(S source, V value); public V get(S source); } Now when I scan the class I can create a static inner class of PurchaseOrder like so. static class customer_Field implements PropertyAccessor<PurchaseOrder, Customer> { public void set(PurchaseOrder order, Customer customer) { order.customer = customer; } public Customer get(PurchaseOrder order) { return order.customer; } } With these I totally avoid the cost of reflection. I can now set and get from my instances with native performance. Can anyone tell me how I would do this. A code example would be great. I have searched the net for a good example but can find nothing like this. The ASM and Javasist examples are pretty poor also. The key here is that I have an interface that I can pass around. So I can have various implementations, perhaps one with Java Reflection as a default, one with ASM, and one with Javassist? Any help would be greatly appreciated.

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  • When to call Dispose in Entity Framework?

    - by Abdel Olakara
    Hi All, In my application I am making use of Spring.Net for IoC. The service objects are called from the ASP.Net files to perform CRUD operations using these service object. For example, I have CustomerService to do all CRUD operations on Customer table. I use entity framework and the entities are injected .. my question is where do I call the dispose method? As far as I understood from the API documentations, unless I call Dispose() there is no guaranty it will be garbage collected! So where and how do I do it? Example Service Class: public class CustomerService { public ecommEntities entities = {get; set;} public bool AddCustomer(Customer customer) { try { entities.AddToCustomer(customer); entities.SaveChanges(); return true; } catch (Exception e) { log.Error("Error occured during creation of new customer: " + e.Message + e.StackTrace); return false; } } public bool UpdateCustomer(Customer customer) { entities.SaveChanges(); return true; } public bool DeleteCustomer(Customer customer) . . . And I just create an object of CustomerService at the ASP partial class and call the necessary methods. Thanks in advance for the best practice and ideas.. Regards, Abdel Raoof

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  • Improving field get and set performance with ASM

    - by ng
    I would like to avoid reflection in an open source project I am developing. Here I have classes like the following. public class PurchaseOrder { @Property private Customer customer; @Property private String name; } I scan for the @Property annotation to determine what I can set and get from the PurchaseOrder reflectively. There are many such classes all using java.lang.reflect.Field.get() and java.lang.reflect.Field.set(). Ideally I would like to generate for each property an invoker like the following. public interface PropertyAccessor<S, V> { public void set(S source, V value); public V get(S source); } Now when I scan the class I can create a static inner class of PurchaseOrder like so. static class customer_Field implements PropertyAccessor<PurchaseOrder, Customer> { public void set(PurchaseOrder order, Customer customer) { order.customer = customer; } public Customer get(PurchaseOrder order) { return order.customer; } } With these I totally avoid the cost of reflection. I can now set and get from my instances with native performance. Can anyone tell me how I would do this. A code example would be great. I have searched the net for a good example but can find nothing like this. The ASM examples are pretty poor also. The key here is that I have an interface that I can pass around. So I can have various implementations, perhaps one with Java Reflection as a default, one with ASM, and maybe one with Javassist? Any help would be greatly appreciated.

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  • Clearly defined Rails routing problem - undefined method for Nil:NilClass

    - by sscirrus
    Guys and girls, I have been working on this problem for a while but still no joy. This is my second question within this general area, because the last question was getting too long and this is now more well-defined. Summary of the Problem: I am loading a page for my customers and I get error: undefined method 'name' for Nil:NilClass My Code #Link on views/users/show.html.erb: <%= link_to "Customer Account", :action => "home", :controller => "customers", :id => @user.user_type_id %> #Regular Route: map.connect 'customers/home/:id', :controller => 'customers', :action => 'home' #Rake Routes, first entry: /customers/home/:id :controller=>:"customers", :action=>"home" #Customers Controller: def home render :layout => 'home' @customer = Customer.find(params[:id]) @user = @current_user_session.user flash[:error] = "Customer not found" and return unless @customer @jobs = @customer.jobs end #views/customers/home.html.erb: <%= @customer.name %> I have absolutely no idea why this seemingly clear sequence of events is resulting in a NilClass. Search the console for Customer.find(2) returns the correct customer. What is this noob missing? Thank you very much.

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  • Generating a field setter and getter with ASM

    - by ng
    I would like to avoid reflection in an open source project I am developing. Here I have classes like the following. public class PurchaseOrder { @Property private Customer customer; @Property private String name; } I scan for the @Property annotation to determine what I can set and get from the PurchaseOrder reflectively. There are many such classes all using java.lang.reflect.Field.get() and java.lang.reflect.Field.set(). Ideally I would like to generate for each property an invoker like the following. public interface PropertyAccessor<S, V> { public void set(S source, V value); public V get(S source); } Now when I scan the class I can create a static inner class of PurchaseOrder like so. static class customer_Field implements PropertyAccessor<PurchaseOrder, Customer> { public void set(PurchaseOrder order, Customer customer) { order.customer = customer; } public Customer get(PurchaseOrder order) { return order.customer; } } With these I totally avoid the cost of reflection. I can now set and get from my instances with native performance. Can anyone tell me how I would do this. A code example would be great. I have searched the net for a good example but can find nothing like this. The ASM examples are pretty poor also. The key here is that I have an interface that I can pass around. So I can have various implementations, perhaps one with Java Reflection as a default, one with ASM, and maybe one with Javassist? Any help would be greatly appreciated.

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  • c++ exercise question

    - by Djecua
    in need of help on a C++ program that will help a deli owner help her customers.Prompt the user for the number of bagels.if then calculate the customers payment two ways. first it finds the price of the smallest multiple of 13 bagels that is closet to the customer's order. it then calculates the price of the customer's order so that the customer's payment is the smallest amount possible with the customer getting the exact number of bagels ordered. if the first method is the smallest amount the program outputs the number of bagels the customer will receive along with the dollar amount owed and the dollar amount saved. otherwise just print the number of bagels received the dollar amount owed $ 3.80 for a dozen bagels (13 bagels) half a dozen(6 bagels) sing bagel cost $.50 owner of the deli is a honest merchant, customers always get the best price on an order, even if they get more bagels than ordered, for example a customer that orders 10 bagels would pay $ 4.60 (2.60 for a half dozen bagels plus $2.00 for 4 single bagels.merchant gives her customer 13 bagels saving the customer $0.80 If someone can example to me how would i design to give customer extra bagels and how to calculate cost.

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  • Problems breaking out of nested loops

    - by user1040281
    I have problems breaking out off these nested loops correctly. What the code is trying to do is to indicate that a customer has rented a certain movie. Both the movie and customer are compared to properties of arraylist objects and then if all checks out the name property and ID property of a movie object are added as a string to another arraylist. All this works correctly as long as I use the first movie (from movies) and the first customer (from customers) but if I try renting other movies further down my arraylist with other customers then it adds the rented movie to the customerRentedMovies arraylist but prints out the "else message". I figure I need to break out of the foreach(blabla) loops aswell? or could goto be used? Comments was removed (looked kinda messy, can explain further if needed) public void RentMovie(string titel, int movieID, string name, int customerID) { foreach (Customer customer in customers) { if (name == customer.Name && customerID == customer.CustomerID) { foreach (MovieInfo movie in movies) { if (titel == movie.Titel && movieID == movie.MovieID) { movie.rented = true; string rentedMovie = string.Format("{0} ID: {1}", movie.Titel, movie.MovieID); customer.customerRentedMovies.Add(rentedMovie); break; } else { Console.WriteLine("No movie with that titel and ID!"); } } break; } else { Console.WriteLine("No customer with that ID and name"); } } }

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  • need an empty XML while unmarshalling a JAXB annotated class

    - by sswdeveloper
    I have a JAXB annotated class Customer as follows @XmlRootElement(namespace = "http://www.abc.com/customer") public class Customer{ private String name; private Address address; @XmlTransient private HashSet set = new HashSet<String>(); public String getName(){ return name; } @XmlElement(name = "Name", namespace = "http://www.abc.com/customer" ) public void setName(String name){ this.name = name; set.add("name"); } public String getAddress(){ return address; } @XmlElement(name = "Address", namespace = "http://www.abc.com/customer") public void setAddress(Address address){ this.address = address; set.add("address"); } public HashSet getSet(){ return set; } } I need to return an empty XML representing this to the user, so that he may fill the necesary values in the XML and send a request So what I require is : <Customer> <Name></Name> <Address></Address> </Customer> If i simply create an empty object Customer cust = new Customer() ; marshaller.marshall(cust,sw); all I get is the toplevel element since the other fields of the class are unset. What can I do to get such an empty XML? I tried adding the nillable=true annotation to the elements however, this returns me an XML with the xsi:nil="true" which then causes my unmarshaller to ignore this. How do I achieve this?

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  • Grails one-to-many mapping with joinTable

    - by intargc
    I have two domain-classes. One is a "Partner" the other is a "Customer". A customer can be a part of a Partner and a Partner can have 1 or more Customers: class Customer { Integer id String name static hasOne = [partner:Partner] static mapping = { partner joinTable:[name:'PartnerMap',column:'partner_id',key:'customer_id'] } } class Partner { Integer id static hasMany = [customers:Customer] static mapping = { customers joinTable:[name:'PartnerMap',column:'customer_id',key:'partner_id'] } } However, whenever I try to see if a customer is a part of a partner, like this: def customers = Customer.list() customers.each { if (it.partner) { println "Partner!" } } I get the following error: org.springframework.dao.InvalidDataAccessResourceUsageException: could not execute query; SQL [select this_.customer_id as customer1_162_0_, this_.company as company162_0_, this_.display_name as display3_162_0_, this_.parent_customer_id as parent4_162_0_, this_.partner_id as partner5_162_0_, this_.server_id as server6_162_0_, this_.status as status162_0_, this_.vertical_market as vertical8_162_0_ from Customer this_]; nested exception is org.hibernate.exception.SQLGrammarException: could not execute query It looks as if Grails is thinking partner_id is a part of the Customer query, and it's not... It is in the PartnerMap table, which is supposed to find the customer_id, then get the Partner from the corresponding partner_id. Anyone have any clue what I'm doing wrong? Edit: I forgot to mention I'm doing this with legacy database tables. So I have a Partner, Customer and PartnerMap table. PartnerMap has simply a customer_id and partner_id field.

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  • Selling Visual Studio ALM

    - by Tarun Arora
    Introduction As a consultant I have been selling Application Lifecycle Management services using Visual Studio and Team Foundation Server. I’ve been contacted various times by friends working in organization telling me that ALM processes in their company were benchmarked when dinosaurs walked the earth. Most of these individuals already know the great features Microsoft ALM tools offer and are keen to start a conversation with the CIO but don’t exactly know where to start. It is very important how you engage in your first conversation, if you start the conversation with ‘There is this great tooling from Microsoft which offers amazing features to boost developer productivity, … ‘ from experience I can tell you the reply from your CIO would be ‘I already know! Our existing landscape has a combination of bleeding edge open source and cutting edge licensed tools which already cover these features quite well, more over Microsoft products have a high licensing cost associated to them.’ You will always find it harder to sell by feature, the trick is to highlight the gap in the existing processes & tools and then highlight the impact of these gaps to the overall development processes, by now you would have captured enough attention to show off how the ALM tooling offered by Microsoft not only fills those gaps but offers great value adds to take their development practices to the next level. Rangers ALM Assessment Guide Image 1 – Welcome! First look at the Rangers ALM assessment guide Most organization already have some processes in place to cover aspects of ALM. How do you go about proving that there isn’t enough cover in place? This is where Visual Studio ALM Rangers ALM Assessment guide can help. The ALM assessment guide is really a tool that helps you gather information about Development practices and processes within a customer's environment. Several questionnaires are used to identify the current state of individual development lifecycle areas and decide on a desired state for those processes. It also presents guidance and roll-up summaries to help with recommendations moving forward. The ALM Rangers assessment guide can be downloaded from here. Image 2 – ALM Assessment guide divided into different functions of SDLC The assessment guide is divided into different functions of Software Development Lifecycle (listed below), this gives you the ability to access how mature the company is in different areas of SDLC. Architecture & Design Requirement Engineering & UX Development Software Configuration Management Governance Deployment & Operations Testing & Quality Assurance Project Planning & Management Each section has a set of questions, fill in the assessment by selecting “Never/Sometimes/Always” from the Answer column in the question sheets.  Each answer has weightage to the overall score. Each question has a link next to it, clicking the link takes you to the Reference sheet which gives you more details about the question along with a reason for “why you need to ask this question?”, “other ways to phrase the question” and “what to expect as an answer from the customer”. The trick is to engage the customer in a discussion. You need to probe a lot, listen to the customer and have a discussion with several team members, preferably without management to ensure that you receive candid feedback. This reminds me of a funny incident when during an ALM review a customer told me that they have a sophisticated semi-automated application deployment process, further discussions revealed that deployment actually involved 72 manual configuration steps per production node. Such observations can be recorded in the Issue Brainstorming worksheet for further consideration later. It is also worth mentioning the different levels of ALM maturity to the customer. By default the desired state of ALM maturity is set to Standard, it is possible to set a desired state by area, you should strive for Advanced or Dynamic, it always helps by explaining the classification and advantages. Image 3 – ALM levels by description The ALM assessment guide helps you arrive at a quantitative measure of the company’s ALM maturity. The resultant graph plotted on a spider’s web shows you the company’s current state of ALM maturity and the desired state of ALM maturity. Further since the results are classified by area you can immediately spot the areas where the customer needs immediate help. Image 4 – The spiders web! The red cross icons are areas shouting out for immediate attention, the yellow exclamation icons are areas that need improvement. These icons are calculated on the difference between the Current State of ALM maturity VS the Desired state of ALM maturity. Image 5 – Results by area Conclusion To conclude the Rangers ALM assessment guide gives you the ability to, Measure the customer’s current ALM maturity level Understand the ALM maturity level the customer desires to achieve Capture a healthy list of issues the customer wants to brainstorm further Now What’s next…? Download and get started with the Rangers ALM Assessment Guide. If you have successfully captured the above listed three pieces of information you are in a great state to make recommendations on the identified areas highlighting the benefits that Visual Studio ALM tools would offer. In the next post I will be covering how to take the ALM assessment results as the base to actually convert your recommendation into a sell.  Remember to subscribe to http://feeds.feedburner.com/TarunArora. I would love to hear your feedback! If you have any recommendations on things that I should consider or any questions or feedback, feel free to leave a comment. *** A special thanks goes out to fellow ranges Willy, Ethem and Philip for reviewing the blog post and providing valuable feedback. ***

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  • Implementing custom "Remember Me" with Stripe

    - by Matt
    Implementing remember me with Stripe, while not using their Checkout (not supported on PhoneGap), seems to be fine using the path: First time: Request token on the client side using card info. Create customer on server side using token. Upon confirm, charge customer. Second time: Check if current user is Stripe customer by requesting the info from our server. If is Stripe customer, show "use credit card on file" instead of regular CC form. Upon confirm, charge customer. However, there is one important convenience items missing--last four digits of card number. Most sites inform you of the card you're using before making the payment, pretty important in case you have to switch out cards. I have seen that you can retrieve charges which would allow me to get the last four digits. Is it bad practice to pull that and display it? Are there alternative solutions anyone has in mind?

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  • New Exadata, Exalogic, Exalytics Public References

    - by Javier Puerta
    CUSTOMER SUCCESS STORIES & SPOTLIGHTS AmerisourceBergen (US) Oracle Exadata, Oracle Advanced Compression, Oracle Advanced Customer Support Services, Oracle Active Data Guard Published: July 31, 2014 Guangzhou Municipal Human Resources and Social Security Bureau (China) Exalogic, Enterprise Mgr Published: July 31, 2014 Norfolk Southern Corp. (US) Oracle Exadata, Oracle Exalytics, Oracle Business Intelligence Suite, Enterprise Edition Published: July 30, 2014 TDC (Denmark) Oracle Exadata, Oracle ZFS Storage Appliance, SPARC T4-4, SPARC T4-1, Oracle Solaris, Oracle Consulting, Oracle Advanced Customer Support Services Published: July 30, 2014 Chosun Ilbo (Korea) Oracle Exadata, Oracle GoldenGate Published: July 29, 2014 GIA (Gemological Institute of America) (US), Exalogic, Exadata Published: July 25, 2014 City of Lakeland (US) Oracle Exadata, Oracle Active Data Guard, Oracle Partitioning, Oracle Tuning Pack, Oracle Enterprise Manager, Oracle Diagnostics Pack, Oracle Enterprise Service Bus, Oracle Advanced Customer Support Services, Oracle Platinum Services Published: July 15, 2014 Tech Mahindra (India) Oracle Exadata, SPARC T5-4, Oracle Solaris 11, PeopleSoft Human Resources, Oracle Advanced Customer Support Services Published: July 01, 2014

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  • Recent Updates on Oracle Hardware Technical Resource Center

    - by uwes
    Over the last two weeks there have been some updates on the Oracle Hardware Technical Resource Center (HW TRC). The following list summarize the categories which have been added or changed. Feel free to explore. SPARC Netra T4 Servers customer and technical presentation, partner FAQ and more Oracle Solaris added: 4 customer presentations, technical presentation StorageTek Virtual Storage Manager (VSM) and Virtual Library Extension (VLE) added presentations: customer, technical, value virtual tape, role of tape in mainframe, partner FAQ, config guide T10000 Tape Drives added: sales and technical presentation, partner FAQ T9840D Tape Drives added: sales and technical presentation, FAQ LTO Tape Drives added: customer and technical presentation, partner FAQ, ordering guide and more Netra ATCA Blade Servers Netra x86 Servers added: technical presentation, partner FAQ, configuration hints and more Netra 6000 Modular System added: customer and technical presentation, partner FAQ, order menu and more

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  • Code refactoring with Visual Studio 2010 Part-4

    - by Jalpesh P. Vadgama
    I have been writing few post with code refactoring features in Visual Studio 2010. This post also will be part of series and this post will be last of the series. In this post I am going explain two features 1) Encapsulate Field and 2) Extract Interface. Let’s explore both features in details. Encapsulate Field: This is a nice code refactoring feature provides by Visual Studio 2010. With help of this feature we can create properties from the existing private field of the class. Let’s take a simple example of Customer Class. In that I there are two private field called firstName and lastName. Below is the code for the class. public class Customer { private string firstName; private string lastName; public string Address { get; set; } public string City { get; set; } } Now lets encapsulate first field firstName with Encapsulate feature. So first select that field and goto refactor menu in Visual Studio 2010 and click on Encapsulate Field. Once you click that a dialog box will appear like following. Now once you click OK a preview dialog box will open as we have selected preview reference changes. I think its a good options to check that option to preview code that is being changed by IDE itself. Dialog will look like following. Once you click apply it create a new property called FirstName. Same way I have done for the lastName and now my customer class code look like following. public class Customer { private string firstName; public string FirstName { get { return firstName; } set { firstName = value; } } private string lastName; public string LastName { get { return lastName; } set { lastName = value; } } public string Address { get; set; } public string City { get; set; } } So you can see that its very easy to create properties with existing fields and you don’t have to change anything there in code it will change all the stuff itself. Extract Interface: When you are writing software prototype and You don’t know the future implementation of that then its a good practice to use interface there. I am going to explain here that How we can extract interface from the existing code without writing a single line of code with the help of code refactoring feature of Visual Studio 2010. For that I have create a Simple Repository class called CustomerRepository with three methods like following. public class CustomerRespository { public void Add() { // Some code to add customer } public void Update() { //some code to update customer } public void Delete() { //some code delete customer } } In above class there are three method Add,Update and Delete where we are going to implement some code for each one. Now I want to create a interface which I can use for my other entities in project. So let’s create a interface from the above class with the help of Visual Studio 2010. So first select class and goto refactor menu and click Extract Interface. It will open up dialog box like following. Here I have selected all the method for interface and Once I click OK then it will create a new file called ICustomerRespository where it has created a interface. Just like following. Here is a code for that interface. using System; namespace CodeRefractoring { interface ICustomerRespository { void Add(); void Delete(); void Update(); } } Now let's see the code for the our class. It will also changed like following to implement the interface. public class CustomerRespository : ICustomerRespository { public void Add() { // Some code to add customer } public void Update() { //some code to update customer } public void Delete() { //some code delete customer } } Isn't that great we have created a interface and implemented it without writing a single line of code. Hope you liked it. Stay tuned for more.. Till that Happy Programming.

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  • Set secondary receiver in PayPal Chained Payment after the initial transaction

    - by CJxD
    I'm running a service whereby customers seek the services of 'freelancers' through our web platform. The customer will make a 'bid' which is immediately taken from their accounts as security. Once the job is completed, the customer marks it as accepted and the bid gets distributed to the freelancer(s) as a reward. After initially storing these rewards in the accounts of the freelancers and relying on MassPay to sort out paying them later, I realised that your business needs to be turning over at least £5000/month before MassPay is switched on. Instead, I was referred to Delayed Chained Payments in PayPal's Adaptive Payments API. This allows the customer to pay the primary receiver (my business) before the payment is later triggered to be sent to the secondary receivers (the freelancers). However, at the time that the customer initiates this transaction, you must understand that nobody yet knows who will receive the reward. So, before I program this whole Adaptive Payments system, is it even possible to change or add the secondary receivers after the customer has paid? If not, what can I do?

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  • What Is the Experience Revolution – and Why Does it Matter?

    - by Charles Knapp
    Customer experience is how your customer perceives the sum of their interactions with your organization throughout their buying, service delivery, and ownership experiences. In our highly connected online, phone, social, and mobile interactions, it’s easy to lose a dissatisfied customer – who can readily dissuade future customers. Nevertheless, great brand experiences still deliver top margins and low-cost repeat business. The Experience Revolution seamlessly connects customer-facing interactions with employee-facing CRM transactions. While your organization has invested in some of these capabilities, how well do the pieces work for your customers? Is it time for your organization to join the Experience Revolution? We invite you to join Oracle President Mark Hurd for an incredible, educational evening on June 25, from 6:00 – 9:00 p.m. in New York City.  Attend to see and learn: What leading brands do to win over customers How to unlock the value of customer experiences The bottom-line effect of great experiences Why doing nothing is not an option

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