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• Ideas for time-keeping in a webbased RPG?

  - by ashy_32bit

  I'm assigned a task of doing the preliminary research stuff for a web-based MMO RPG. Now my buggiest problem here is "web based" vs "MMO RPG". I did some research about time keeping systems and I'm totally confused as how exactly something as real-time as an MMO-RPG can work on some pull-only (unidirectional) platform like HTTP. I know there is also a turn-based alternative to time keeping but can it work in an MMO setting ? EDIT: Take a battle for example, player A (human) wants to attack Player B (also human) in the open. How does it work when when player A issues the "attack" command on player B ? how do I inform player B that he is being attacked ? and then how exactly the battle goes on between the two in an HTTP based communication channel? To my knowledge this is impossible unless you resort to another technology (HTML is 1-way, that is you can just ask server and get response, server can't update you unless being asked to. this is very well-known and simply explained). So I though maybe I can somehow change the whole timekeeping model from real-time to a more non-real-time model (towards a turn based RPG for example) and somehow work around the whole problem of "interactivity". EDIT2: It is not that I don't wanna use any server side technologies. For sure it is not gonna work client-side-only even for the most trivial of the multi-player games, let alone an RPG. So sure there would be a (probably complex) server side component to it (the so called Game Engine I suppose). The problem is not the technology that implements the logic (game mechanics) bits but the communication technology and how it limits the game mechanics abilities (like how real-time or turn based it is gonna be). HTTP is a request-response protocol meaning you get served only if you ask for it (explicitly send a GET or POST request to the server). HTTP server can not inform you if anything of interest happens in the game world unless you refresh the page (as some suggested) or you use some bi-directional tech (totally different animals) like Flash, WebSock, HTML5 etc etc. So maybe the question is: Is it possible to implement a MMORPG using only HTML5/PHP and no periodic page refreshes? if so what would be rules to make it an MMO-RPG? Can't explain it any clearer. Sorry :D

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• It happens only at Devoxx ...

  - by arungupta

  After attending several Java conferences world wide, this was my very first time at Devoxx. Here are some items I found that happens only at Devoxx ... Pioneers of theater-style seating - This not only provides comfortable seating for each attendee but the screens are very clearly visible to everybody in the room. Intellectual level of attendees is very high - Read more explanation on the Java EE 6 lab blog. In short, a lab, 1/3 of the content delivered at Devoxx 2011, could not be completed at other developer days in more than 1/3 the time. Snack box for lunches - Even though this suits well to the healthy lifestyle of multiple-snacks-during-a-day style but leaves attendees hungry sooner in the day. The longer breaks before the next snack in the evening does not help at all. Fortunately, Azure cupcakes and Android ice creams turned out to be handy. I finally carried my own apple :-) Wrist band instead of lanyard - The good part about this is that once tied to your hand then you are less likely to forget in your room. But OTOH you are a pretty much a branded conference attendee all through out the city. It was cost effective as it costed 20c as opposed to 1 euro for the lanyard. Live streaming from theater #8 (the biggest room) on parleys.com All talks recorded and released on parleys.com over next year. This allows attendees to not to miss any session and watch replay at their own leisure. Stephan promised to start sharing the sessions by mid December this year. No need to pre-register for a session - This is true for most of the conferences but bigger rooms (+ overflow room for key sessions) provide sufficient space for all those who want to attend the session. And of course all sessions are available on parleys.com anyway! Community votes on whiteboard - Devoxx attendees gets a chance to vote on topics ranging from their favorite non-Java language, operating system, or love from Oracle. Captured pictures at the end of Day 2 are shown below. Movie on the last but one night - This year it was The Adventures of Tintin and was lots of fun. Fries with mayo - This is a typical Belgian thing. Guys going in ladies room to avoid the long queues ... wow! Tweet wall everywhere and I mean literally everywhere, in rooms, hallways, front desk, and other places. The tweet picking algorithm was not very clear as I never saw my tweet appear on the wall ;-) You can also watch it at wall.devoxx.com. Cozy speaker dinner with great food and wine List of parallel and upcoming sessions displayed on the screen - This makes the information more explicit with the attendees. REST API with multiple mobile clients - This API is also used by some other conferences as well. And there always is iphone.devoxx.com. Steering committee members were recognized multiple times. The committee members were clearly identifiable wearing red hoodies. The wireless SSID was intuitive "Devoxx" but hidden to avoid some crap from Microsoft Windows. All of 9000 addresses were used up most of the times with each attendee having multiple devices. A 1 GB fibre optic cable was stretched to Metropolis to support the required network bandwidth. Stephan is already planning to upgrade the equipment and have a better infrastructure next year. Free water, soda, juice in a cooler Kinect connected to TV screens so that attendees can use their hands to browse through the list of sesssions. #devoxxblog, #devoxxwomen, #devoxxfrance, #devoxxgreat, #devoxxsuggestions And Devoxx attendees are called Devoxxians ... how cool is that ? :-) What other things do you think happen only at Devoxx ? And now the pictures from the community whiteboard: And a more complete album (including bigger pics of community votes) is available below:

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• What to use C++ for?

  - by futlib

  I really love C++. However, I'm struggling to find good uses for it lately. It is still the language to use if you're building huge systems with huge performance requirements. Like backend/infrastructure code at Google and Facebook, or high-end games. But I don't get to do stuff like that. It's also a good choice for code that runs close to the hardware. I'd like to do more low-level stuff, but it isn't part of my job, and I can't think of useful private projects that would involve that. Traditionally, C++ was also a good choice for rich client applications, but those are mostly written in C# and Obj-C lately - and aren't really that important anymore, with everything being a web app. Or a mobile app, which are mostly written in Obj-C and Java. And of course, web-based desktop and mobile apps are quite prominent, too. At my job, I work mostly on web applications, using Java, JavaScript and Groovy. Java is a good/popular choice for non-Google-scale backends, Groovy (or Python, or Ruby or Node.js) is pretty good for the server-side of web apps and JavaScript is the only real choice for the client-side. Even the little games I'm writing in my spare time are lately mostly written in JavaScript, so they can run in the browser. So what would you suggest I could use C++ for? I'm aware that this question is very similar. However, I don't want to learn C++, I was a professional C++ programmer for years. I want to keep doing it and find good new use cases for it. I know that I can use C++ for web apps/games. I could even compile C++ to JavaScript with Emscripten. However, it doesn't seem like a good idea. I'm looking for something C++ is really good at to stay competent in the language. If your answer is: Just give up and forget C++, you'll probably never need it again, so be it.

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• Driving Growth through Smarter Selling

  - by Samantha.Y. Ma

  With the proliferation of social media and mobile technologies, the world of selling and buying has drastically changed, as buyers now have access to more information than they did in the past. In fact, studies have shown that buyers complete 60 percent of the buying process before they even engage with a salesperson. The old models of selling no longer work effectively; and the new way of selling is driven by customer insights. To succeed, sales need to be proactive, not reactive. They need to engage with the customer early, sometimes even before the customer’s needs are fully understood. In fact, the best sales reps prescribe a solution that the customer doesn't even know they need, often by leveraging social media to listen, engage and collaborate with peers. And they fully tap into the power of analytics and data to drive results.  Let’s look at some stats regarding challenges facing sales today. According to recent studies, sales reps spend 78 percent of their time doing administrative things -- such as planning, searching for information, data entry -- and only 22 percent of the time actually selling. Furthermore, 40 percent of B2B sales reps miss their quota, and only 3 percent of companies can say with confidence that their forecasts are “always accurate.” How do you drive growth in this modern day and age? It's not just getting your sales teams to work harder; it's helping them work smarter and providing them with a solution they want to use, on the device(s) they already know, giving them critical insights and tools to be more productive, increase win rates, and close deals faster. Oracle Sales Cloud was designed to do exactly that. It enables smarter selling that allows reps to sell more, managers to know more, and companies to grow more.  Let’s face it—if all CRM solutions worked well, sales executives wouldn’t be having the same headaches as they had in the past. Join Oracle’s Thomas Kurian and Doug Clemmans on Tuesday, October 22 as they explain: • How today’s sales processes have rendered many CRM systems obsolete • The secrets to smarter selling, leveraging mobile, social, and big data • How Oracle Sales Cloud enables smarter selling—as proven by Oracle and its customers Take the first step down the path toward smarter selling. With Oracle Sales Cloud, reps sell more, managers know more, and companies grow more.

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• PeopleSoft Grants & the Federal Agency Letter of Credit Draw Changes

  - by Mark Rosenberg

  For decades, most, if not all, US Federal agencies that sponsor research allowed grant recipients to request and receive payments using pooled accounts, commonly known as pooled letter of credit (LOC) draws. This enabled organizations, such as universities and hospitals, fast and efficient access to reimbursement of the expenditures they incurred conducting research across a portfolio of grants. To support this business practice, the PeopleSoft Grants solution has delivered an LOC Draw report to provide the total request amount along with all of the supporting invoice details for reconciliation and audit purposes. Now, in an attempt to provide greater transparency, eliminate fraud, strengthen accountability for grant-related financial transactions, and simplify grant award closeout, many US Federal sponsors are transitioning from the “pooling” letter of credit draw method to requesting on a “grant-by-grant” basis. The National Science Foundation, the second largest issuer of Federal awards, already transitioned to detailed grant draws in 2013. And, in response to the U.S. Department of Health and Human Services (HHS) directive to HHS-supported Agencies, the largest Federal awards sponsor, the National Institutes of Health (NIH), will fully transition to the new HHS subaccount draw method. This will require NIH award recipients to request payments based on actual expenses incurred on an award-by-award basis. NIH is expected to fully transition to this new draw method by the end of Federal fiscal year 2015.  (The NIH had planned to fully transition to this new method by the end of fiscal 2014; however, the impact to institutions was deemed to be significant enough that a reprieve was recently granted.) In light of these new Federal draw requirements, we have recently released these new features to aid our customers on both PeopleSoft Grants releases 9.1 and 9.2:1. Federal Award Identification Number on the Proposal and Award Profile 2. Letter of credit fields on contract lines to support award basis draws and comply with Federal close out mandates3. Process to produce both pro forma and final LOC Draw Reports in BI Publisher report format4. Subacccount ID field on the LOC Summary and a new BI Publisher version of the LOC Summary report 5. Added Subaccount Field and contract info to be displayed on the LOC summary page6. Ability to generate by a variety of dimensions pro forma and invoiced draw listings 7. Queries for generation and manipulation of data to upload into sponsor payment request systems and perform payment matching8. Contracts LOC Close Out query to quickly review final balances prior to initiating final draws and preparing Federal Financial Reports prior to close The PeopleSoft Development team actively monitors this and other major Federal changes and continues working closely with the Grants Product Advisory Group of the Higher Education User Group to ensure a clear understanding of what our customers need in order to transition to new approaches for doing business with the Federal government. For more information regarding the enhancements to the PeopleSoft Grants solution, existing customers can login to My Oracle Support and review the Enhancements to Letter of Credit Process (Doc ID 1912692.1) associated with resolution ID 904830. This enhanced LOC functionality is available in both PeopleSoft FSCM 9.1 Bundle #31 and PeopleSoft FSCM 9.2 Update Image 8.

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• How granular should a command be in a CQ[R]S model?

  - by Aaronaught

  I'm considering a project to migrate part of our WCF-based SOA over to a service bus model (probably nServiceBus) and using some basic pub-sub to achieve Command-Query Separation. I'm not new to SOA, or even to service bus models, but I confess that until recently my concept of "separation" was limited to run-of-the-mill database mirroring and replication. Still, I'm attracted to the idea because it seems to provide all the benefits of an eventually-consistent system while sidestepping many of the obvious drawbacks (most notably the lack of proper transactional support). I've read a lot on the subject from Udi Dahan who is basically the guru on ESB architectures (at least in the Microsoft world), but one thing he says really puzzles me: As we get larger entities with more fields on them, we also get more actors working with those same entities, and the higher the likelihood that something will touch some attribute of them at any given time, increasing the number of concurrency conflicts. [...] A core element of CQRS is rethinking the design of the user interface to enable us to capture our users’ intent such that making a customer preferred is a different unit of work for the user than indicating that the customer has moved or that they’ve gotten married. Using an Excel-like UI for data changes doesn’t capture intent, as we saw above. -- Udi Dahan, Clarified CQRS From the perspective described in the quotation, it's hard to argue with that logic. But it seems to go against the grain with respect to SOAs. An SOA (and really services in general) are supposed to deal with coarse-grained messages so as to minimize network chatter - among many other benefits. I realize that network chatter is less of an issue when you've got highly-distributed systems with good message queuing and none of the baggage of RPC, but it doesn't seem wise to dismiss the issue entirely. Udi almost seems to be saying that every attribute change (i.e. field update) ought to be its own command, which is hard to imagine in the context of one user potentially updating hundreds or thousands of combined entities and attributes as it often is with a traditional web service. One batch update in SQL Server may take a fraction of a second given a good highly-parameterized query, table-valued parameter or bulk insert to a staging table; processing all of these updates one at a time is slow, slow, slow, and OLTP database hardware is the most expensive of all to scale up/out. Is there some way to reconcile these competing concerns? Am I thinking about it the wrong way? Does this problem have a well-known solution in the CQS/ESB world? If not, then how does one decide what the "right level" of granularity in a Command should be? Is there some "standard" one can use as a starting point - sort of like 3NF in databases - and only deviate when careful profiling suggests a potentially significant performance benefit? Or is this possibly one of those things that, despite several strong opinions being expressed by various experts, is really just a matter of opinion?

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• eSTEP Newsletter for October 2013 now available

  - by uwes

  Dear Partners,We would like to let you know that the October'13 issue of our Newsletter is now available.The issue contains information on the following topics: Oracle Open World Summary Oracle Cloud: Oracle Engineered Systems Oracle Database and Middleware Oracle Applications and Software as a Service Oracle Industries Oracle Partners and the "Internet of Things" JavaOne News MySQL News Corporate News Create Your HR Strategic Vision at Oracle HCM World Oracle Database Protection Redefined A Preview: Oracle Database Backup Logging Recovery Appliance Oracle closed Tekelec acquisition Congratulations to ORACLE TEAM USA! Tech sectionARC M6 Oracle's SPARC M6 Oracle SuperCluster M6-32 - Oracle’s Most Scalable Engineered System Oracle Multitenant on SPARC Servers and Oracle Solaris Oracle Database 12c Enterprise Edition: Plug into the Cloud Oracle In-Memory Database Cache Oracle Virtual Compute Appliance New Benchmark-Results published (Sept. 2013) Video Interview: Elasticity, the Biggest Challenge Facing Data Centers Today Tech blog Announcing New Sun Storage 2500-M2 Drives SPARC Product Line Update ZFS RAID Calculator v6 What ships with ODA X3-2? Tech Article: Oracle Multitenant on SPARC Servers and Oracle Solaris New release of Sun Rack II capacity calculator available Announcing: Oracle Solaris Cluster Product Bulletin, September 2013 Learning & events Planned TechCasts Quarterly Partner Update Live Webcast: Simplify and Accelerate Oracle Database deployment with Oracle VM Templates Join us for OTN's Virtual Developer Day - Harnessing the Power of Oracle WebLogic and Oracle Coherence.Learn from OOW 2013 what is going on in Virtualization How to Implementing Early Arriving Facts in ODI, Part I and Part II: Proof of Concept Overview Multi-Factor Authentication in Oracle WebLogic Using multi-factor authentication to protect web applications deployed on Oracle WebLogic. If Virtualization Is Free, It Can't Be Any Good—Right? Looking beyond System/HW SOA and User Interfaces Overcoming the challenges to developing user interfaces in a service oriented References Vodafone Romania Improves Business Agility and Customer Satisfaction, with 10x Faster Business Intelligence Delivery and 12x Faster Processing Emirates Integrated Telecommunications Captures 47% Market Share in a Competitive Market, Thanks to 24/7 Availability Home Credit and Finance Bank Accelerates Getting New Banking Products to Market Extra A Conversation with Java Champion Johan VosYou can find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab. Feel free to explore and any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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• Compiling for T4

  - by Darryl Gove

  I've recently had quite a few queries about compiling for T4 based systems. So it's probably a good time to review what I consider to be the best practices. Always use the latest compiler. Being in the compiler team, this is bound to be something I'd recommend But the serious points are that (a) Every release the tools get better and better, so you are going to be much more effective using the latest release (b) Every release we improve the generated code, so you will see things get better (c) Old releases cannot know about new hardware. Always use optimisation. You should use at least -O to get some amount of optimisation. -xO4 is typically even better as this will add within-file inlining. Always generate debug information, using -g. This allows the tools to attribute information to lines of source. This is particularly important when profiling an application. The default target of -xtarget=generic is often sufficient. This setting is designed to produce a binary that runs well across all supported platforms. If the binary is going to be deployed on only a subset of architectures, then it is possible to produce a binary that only uses the instructions supported on these architectures, which may lead to some performance gains. I've previously discussed which chips support which architectures, and I'd recommend that you take a look at the chart that goes with the discussion. Crossfile optimisation (-xipo) can be very useful - particularly when the hot source code is distributed across multiple source files. If you're allowed to have something as geeky as favourite compiler optimisations, then this is mine! Profile feedback (-xprofile=[collect: | use:]) will help the compiler make the best code layout decisions, and is particularly effective with crossfile optimisations. But what makes this optimisation really useful is that codes that are dominated by branch instructions don't typically improve much with "traditional" compiler optimisation, but often do respond well to being built with profile feedback. The macro flag -fast aims to provide a one-stop "give me a fast application" flag. This usually gives a best performing binary, but with a few caveats. It assumes the build platform is also the deployment platform, it enables floating point optimisations, and it makes some relatively weak assumptions about pointer aliasing. It's worth investigating. SPARC64 processor, T3, and T4 implement floating point multiply accumulate instructions. These can substantially improve floating point performance. To generate them the compiler needs the flag -fma=fused and also needs an architecture that supports the instruction (at least -xarch=sparcfmaf). The most critical advise is that anyone doing performance work should profile their application. I cannot overstate how important it is to look at where the time is going in order to determine what can be done to improve it. I also presented at Oracle OpenWorld on this topic, so it might be helpful to review those slides.

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• Should EICAR be updated to test the revision of Antivirus system?

  - by makerofthings7

  I'm posting this here since programmers write viruses, and AV software. They also have the best knowledge of heuristics and how AV systems work (cloaking etc). The EICAR test file was used to functionally test an antivirus system. As it stands today almost every AV system will flag EICAR as being a "test" virus. For more information on this historic test virus please click here. Currently the EICAR test file is only good for testing the presence of an AV solution, but it doesn't check for engine file or DAT file up-to-dateness. In other words, why do a functional test of a system that could have definition files that are more than 10 years old. With the increase of zero day threats it doesn't make much sense to functionally test your system using EICAR. That being said, I think EICAR needs to be updated/modified to be effective test that works in conjunction with an AV management solution. This question is about real world testing, without using live viruses... which is the intent of the original EICAR. That being said I'm proposing a new EICAR file format with the appendage of an XML blob that will conditionally cause the Antivirus engine to respond. X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-EXTENDED-ANTIVIRUS-TEST-FILE!$H+H* <?xml version="1.0"?> <engine-valid-from>2010-1-1Z</engine-valid-from> <signature-valid-from>2010-1-1Z</signature-valid-from> <authkey>MyTestKeyHere</authkey> In this sample, the antivirus engine would only alert on the EICAR file if both the signature or engine file is equal to or newer than the valid-from date. Also there is a passcode that will protect the usage of EICAR to the system administrator. If you have a backgound in "Test Driven Design" TDD for software you may get that all I'm doing is applying the principals of TDD to my infrastructure. Based on your experience and contacts how can I make this idea happen?

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• How to troubleshoot ethernet port on laptop

  - by Psallas Vassilios

  I have a problem with my wired connection. To be more specific, my laptop doesn't seems to recognize that I have plugged in an ethernet cable. I tried to download new drivers for my ethernet card, but I couldn't find any solutions. Maybe because I am new to Linux, so I'm not familiar with running commands in the terminal. OK I have typed the command and here are the results: 00:04.0 Ethernet controller [0200]: Silicon Integrated Systems [SiS] 191 Gigabit Ethernet Adapter [1039:0191] (rev 02) For the second reply I don't know if the following is what you asked me: ?Memory: 3.9 GiB ?Processor: Intel Core 2 Duo CPU P8800 @ 2.66GHz × 2 ?OS type: 32-bit My Ethernet connection had some problem on Windows too. I have changed recently my internet provider, and since then my ethernet cable is not recognized by the laptop. At that time I was still on Windows. I thought that with Ubuntu the problem would be solved, but unfortunately the problem still persists. If someone can help me to solve my problem I'll be thankful. Here are the results of the three first commands you told me to run: lsmod | grep sis190 sis190 22570 0 sudo modprobe sis190 ifconfig eth0 Link encap:Ethernet HWaddr 00:90:f5:90:81:7e UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:185 errors:0 dropped:0 overruns:0 frame:0 TX packets:185 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:22672 (22.6 KB) TX bytes:22672 (22.6 KB) wlan0 Link encap:Ethernet HWaddr 00:25:d3:2c:3a:ae inet addr:192.168.1.72 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::225:d3ff:fe2c:3aae/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:260 errors:0 dropped:0 overruns:0 frame:0 TX packets:363 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:71992 (71.9 KB) TX bytes:52000 (52.0 KB) and the results of running the last two commands: dmesg | grep -e eth -e sis190 [ 0.816667] sis190: sis190 Gigabit Ethernet driver 1.4 loaded [ 0.816728] sis190 0000:00:04.0: setting latency timer to 64 [ 0.816751] sis190: 0000:00:04.0: Read MAC address from EEPROM [ 0.904032] sis190: 0000:00:04.0: Realtek PHY RTL8201 transceiver at address [ 1.416030] sis190: 0000:00:04.0: Using transceiver at address 1 as default [ 1.448235] sis190 0000:00:04.0: eth0: 0000:00:04.0: SiS 191 PCI Gigabit Ethernet adapter at f8410000 (IRQ: 19), 00:90:f5:90:81:7e [ 1.448238] sis190 0000:00:04.0: eth0: GMII mode. [ 1.448243] sis190 0000:00:04.0: eth0: Enabling Auto-negotiation [ 11.560907] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 16.372019] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 16.372265] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 26.424038] sis190 0000:00:04.0: eth0: auto-negotiating... nm-tool NetworkManager Tool State: connected (global) - Device: eth0 ----------------------------------------------------------------- Type: Wired Driver: sis190 State: unavailable Default: no HW Address: 00:90:F5:90:81:7E Capabilities: Carrier Detect: yes Wired Properties Carrier: off

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• Survey: Your Plans for Adopting New Firefox Releases?

  - by Steven Chan (Oracle Development)

  Mozilla is committing to releasing new Firefox versions every six weeks.  Mozilla released Firefox 5 this week.  With this release, Mozilla states that Firefox 4 is End-of-Life and will not receive any additional security updates.  In a comment thread posted on to a Mike Kaply's blog article discussing these new Firefox policies, Asa Dotzler from Mozilla stated: ... Enterprise has never been (and I’ll argue, shouldn’t be) a focus of ours. Until we run out of people who don’t have sysadmins and enterprise deployment teams looking out for them, I can’t imagine why we’d focus at all on the kinds of environments you care so much about.  In a later comment, he added: ... A minute spent making a corporate user happy can better be spent making many regular users happy. I’d much rather Mozilla spending its limited resources looking out for the billions of users that don’t have enterprise support systems already taking care of them. Asa then confirmed that every new Firefox release will put the previous one into End-of-Life: As for John’s concern, “By the time I validate Firefox 5, what guarantee would I have that Firefox 5 won’t go EOL when Firefox 6 is released?” He has the opposite of guarantees that won’t happen. He has my promise that it will happen. Firefox 6 will be the EOL of Firefox 5. And Firefox 7 will be the EOL for Firefox 6.  He added: “You’re basically saying you don’t care about corporations.” Yes, I’m basically saying that I don’t care about making Firefox enterprise friendly. Kev Needham, Channel Manager at Mozilla later stated to PC Mag: The Web and Web browsers continue to evolve rapidly. Mozilla's focus is on providing users with the best Web experience possible, and Firefox needs to evolve at the pace the Web's users and developers expect. By releasing small, focused updates more often, we are able to deliver improved security and stability even as we introduce new features, which is better for our users, and for the Web.We recognize that this shift may not be compatible with a large organization's IT Policy and understand that it is challenging to organizations that have effort-intensive certification polices. However, our development process is geared toward delivering products that support the Web as it is today, while innovating and building future Web capabilities. Tying Firefox product development to an organizational process we do not control would make it difficult for us to continue to innovate for our users and the betterment of the Web.  Your feedback needed for E-Business Suite certifications  Mozilla's new support policy has significant implications for enterprise users of Firefox with Oracle E-Business Suite.  We are reviewing the implications for our certification and support policies for Firefox now.  It would be very helpful if you could let me know about your organisation's plans for Firefox in light of this new information.  Please feel free to drop me a private email, or post a comment here if that's appropriate. 

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• What is a good design pattern / lib for iOS 5 to synchronize with a web service?

  - by Junto

  We are developing an iOS application that needs to synchronize with a remote server using web services. The existing web services have an "operations" style rather than REST (implemented in WCF but exposing JSON HTTP endpoints). We are unsure of how to structure the web services to best fit with iOS and would love some advice. We are also interested in how to manage the synchronization process within iOS. Without going into detailed specifics, the application allows the user to estimate repair costs at a remote site. These costs are broken down by room and item. If the user has an internet connection this data can be sent back to the server. Multiple photographs can be taken of each item, but they will be held in a separate queue, which sends when the connection is optimal (ideally wifi). Our backend application controls the unique ids for each room and item. Thus, each time we send these costs to the server, the server echoes the central database ids back, thus, that they can be synchronized in the mobile app. I have simplified this a little, since the operations contract is actually much larger, but I just want to illustrate the basic requirements without complicating matters. Firstly, the web service architecture: We currently have two operations: GetCosts and UpdateCosts. My assumption is that if we used a strict REST architecture we would need to break our single web service operations into multiple smaller services. This would make the services much more chatty and we would also have to guarantee a delivery order from the app. For example, we need to make sure that containing rooms are added before the item. Although this seems much more RESTful, our perception is that these extra calls are expensive connections (security checks, database calls, etc). Does the type of web api (operation over service focus) determine chunky vs chatty? Since this is mobile (3G), are we better handling lots of smaller messages, or a few large ones? Secondly, the iOS side. What is the current advice on how to manage data synchronization within the iOS (5) app itself. We need multiple queues and we need to guarantee delivery order in each queue (and technically, ordering between queues). The server needs to control unique ids and other properties and echo them back to the application. The application then needs to update an internal database and when re-updating, make sure the correct ids are available in the update message (essentially multiple inserts and updates in one call). Our backend has a ton of business logic operating on these cost estimates. We don't want any of this in the app itself. Currently the iOS app sends the cost data, and then the server echoes that data back with populated ids (and other data). The existing cost data is deleted and the echoed response data is added to the client database on the device. This is causing us problems, because any photos might not have been sent, but the original entity tree has been removed and replaced. Obviously updating the costs tree rather than replacing it would remove this problem, but I'm not sure if there are any nice xcode libraries out there to do such things. I welcome any advice you might have.

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• Dadaism and Agility

  - by alexhildyard

  We all have our little bugbears, and something that has given me particular pause over the years is the place of Agility in the software development life cycle. While I have seen it used successfully on both small and Enterprise-level projects, I have also seen many instances in which long-standing technical debt has also originated under its watch. Ironically the problem in such cases seems to me not that the practitioners in question have failed to follow due process (Test, Develop, Refactor -- a common "what" of Agile), but basically that they have missed the point (the "why" of Agile). It's probably a sign of my age that I'm much more interested in the "why" than the "what", since I feel that the latter falls out naturally from the former, but that this is not a reciprocal relationship.Consider Dadaism, precursor to the Surrealist movement in the early part of the twentieth century. Anyone could stand up and proclaim he or she was Dada; anyone could write cut-ups, or pull words out a hat, or produce gibberish on duelling typewriters under the inspiration of Dada. And all that took place at such performances was a manifestation of Dada, and all the artefacts that resulted were also Dada. Hence one commentator's engimatic observation that 'when one speaks of Dada, then one speaks of Dada. But when one does not speak of Dada, one still speaks of Dada.'What is Dada? Literally, Dada is what you say it is. But that's also missing the point. Dada is about erecting a framework within which utterances like this are valid; Dada is about preparing a stage for itself. Dadaism exemplifies the purity of a process-driven ideology -- in fact an ideology that is almost pure process, with nothing extraneous in the way of formal method, and while perhaps Agile delivery should not embrace the liberties of Dadaism too literally, some of the similarities nevertheless are salutary.Agile -- like Dada -- is an attitude; it is about *being* agile; it is not really about doing a specific set of things that are somehow *part* of being Agile. It is an abstract base rather than an implementation, a characteristic rather than a factor. It is the pragmatic response to the need for change in the face of partial information, ephemeral requirements and a healthy dose of systematic uncertainty. In practice this will usually mean repeatedly making the smallest useful changes to a system, recognising that systems evolve, and that all change carries risk. It will usually mean that instead of investing effort in future-proofing a system against a known technology roadmap, one instead invests one's energies in the daily repetition and incremental development of processes best designed to accommodate change quickly. But though it may mean these things in practice, it isn't actually *about* either of these things; it's about the mindset, the attitude that conceives of such responses as sensible solutions given the larger and ultimately unclassifiable thing that constitutes the development lifecycle of a specific project.

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• Traditional POS is Dead

  - by David Dorf

  Traditional POS is dead -- I've heard that one before. Here's an excerpt from Joe Skorupa's blog over at RIS where he relayed ten trends that were presented at NRF. 7. Mobile POS signals death of traditional POS. Shoppers don't love self-checkout, but they prefer it to long queues or dealing with associates. Fixed POS is expensive and bulky. Mobile POS frees floor space for other purposes and converts associates from being cashiers to being sales assistants that provide new levels of customer service and incremental basket sales. In addition to unplugging the POS, new alternatives are starting to take hold - thin client, POS as a service, and replacing POS software with e-commerce platforms. I'll grant that in some situations for some retailers there might be an opportunity to to ditch the traditional POS, but for the majority of retailers that's just not practical. Take it from a guy that had to wake up at 3am after every Thanksgiving to monitor POS systems across the US on Black Friday. If a retailer's website goes down on Black Friday, they will take a significant hit. If a retailer's chain-wide POS system goes down on Black Friday, that retailer will cease to exist. Mobile POS works great for Apple because the majority of purchases are one or two big-ticket items that don't involve cash. There's still a traditional POS in every store to fall back on (its just hidden). Try this at home: Choose your favorite e-commerce site and add an item to the cart while timing how long it takes. Now multiply that by 15 to represent the 15 items you might buy at store like Target. The user interface isn't optimized for bulk purchases, and that's how it should be. The webstore and POS are designed for different purposes. Self-checkout is a great addition to POS and so is mobile checkout. But they add capabilities to POS, not replace it. Centralized architectures, even those based in the cloud, are quite viable as long as there's resiliency in the registers. You cannot assume perfect access to the network, so a POS must always be able to sell regardless of connectivity. Clearly the different selling channels should be sharing common functionality. Things like calculating tax, accepting coupons, and processing electronic payments can be shared, usually through a service-oriented architecture. This lowers costs and providers greater consistency, both of which help retailers. On paper these technologies look really good and we should continue to push boundaries, but I'm not ready to call the patient dead just yet.

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• Support ARMv7 instruction set in Windows Embedded Compact applications

  - by Valter Minute

  On of the most interesting new features of Windows Embedded Compact 7 is support for the ARMv5, ARMv6 and ARMv7 instruction sets instead of the ARMv4 “generic” support provided by the previous releases. This means that code build for Windows Embedded Compact 7 can leverage features (like the FPU unit for ARMv6 and v7) and instructions of the recent ARM cores and improve their performances. Those improvements are noticeable in graphics, floating point calculation and data processing. The ARMv7 instruction set is supported by the latest Cortex-A8, A9 and A15 processor families. Those processor are currently used in tablets, smartphones, in-car navigation systems and provide a great amount of processing power and a low amount of electric power making them very interesting for portable device but also for any kind of device that requires a rich user interface, processing power, connectivity and has to keep its power consumption low. The bad news is that the compiler provided with Visual Studio 2008 does not provide support for ARMv7, building native applications using just the ARMv4 instruction set. Porting a Visual Studio “Smart Device” native C/C++ project to Platform Builder is not easy and you’ll lack many of the features that the VS2008 application development environment provides. You’ll also need access to the BSP and OSDesign configuration for your device to be able to build and debug your application inside Platform Builder and this may prevent independent software vendors from using the new compiler to improve their applications performances. Adeneo Embedded now provides a whitepaper and a Visual Studio plug-in that allows usage of the new ARMv7 enabled compiler to build applications inside Visual Studio 2008. I worked on the whitepaper and the tools, with the help of my colleagues and now the results can be downloaded from Adeneo Embedded’s website: http://www.adeneo-embedded.com/OS-Technologies/Windows-Embedded (Click on the “WEC7 ARMv7 Whitepaper tab to access the download links, free registration required) A very basic benchmark showed a very good performance improvement in integer and floating-point operations. Obviously your mileage may vary and we can’t promise the same amount of improvement on any application, but with a small effort on your side (even smaller if you use the plug-in) you can try on your own application. ARMv7 support is provided using Platform Builder’s compiler and VS2008 application debugger is not able to debut ARMv7 code, so you may need to put in place some workaround like keeping ARMv4 code for debugging etc.

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• The Softer Side of Customer Experience

  - by Christina McKeon

  It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering the house with the contents of my mailbox. A couple of weeks ago, I was doing my usual direct mail purge when I came across a piece from The Container Store®. This piece would have gone straight to the recycling bin, but the title stopped me: Learn what WE STAND FOR! Under full disclaimer, I’m probably a “frequent flier” at The Container Store. One can never be too organized! Now, back to the direct mail piece. I opened it to discover that The Container Store has taken their customer experience beyond “a shopping experience that makes you smile” to giving customers more insight and transparency into how they feel about their employees, the vendors they partner with, and the communities they live in. The direct mail piece included several employees showcasing a skill, hobby or talent with their photo and a personal note that used one word to describe what these employees believe The Container Store stands for. I do not recall the last time I read through an entire piece of direct mail. But this time, I pored over all the comments and photos.  Summer, a salesperson, believes that one word is PASSION. Thomas in distribution center inventory systems chooses the word ACTION. The list goes on to include MATCHLESS, FUN, FAMILY, LOVE, and EMPOWERMENT. The Container Store is running a contest asking you to tell them what nonprofit organization you stand for. Anyone can submit their favorite nonprofit to win cash, products and services from The Container Store. Don’t forget about the softer side of customer experience. With many organizations working feverishly to transform their business into being more customer-centric, it’s easy to get caught up in processes and technology. Focusing on people and social responsibility often falls behind and becomes a lower priority. Keeping people and social responsibility at the forefront is crucial. Your customers will use your processes and technology, but they will see or hear your people and feel their passion. The latter is what they will remember most about your brand. I’m sure there are many other great examples of the softer side of customer experience. Please share your examples in the comments section.

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• Oracle GoldenGate 11gR2 Event Marker System

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Oracle GoldenGate 11gR2 includes a number of refinements to the Event Marker system. Using event markers enables GoldenGate processes to take a defined action based on an event in the data stream. This feature within Oracle GoldenGate simplifies methods to embed specific custom processing in the areas of error handling, alerts, and notification. The event marker system effectively allows for DML driven workflows to be created within GoldenGate and enables customers to craft non-standard processing based on special events. There are a number of supported event actions including: trace, log, checkpoint before, suspend, abort, and several others. With 11gR1 events can now be triggered by DDL operations, plus variables can be passed in and out of the system to shell scripts. Some good use cases for this feature are Automatic switchover to the secondary system during planned outages Better monitoring over source systems’ performance and automated switchover to the standby system in case of an outage with the primary system Automatic switchover from initial load to changed data movement Automatic synchronization of any type of batch processing taking place on both the source and target databases for database consistency Automatic stoppage of the Delivery module to allow end-of-day reporting Finding, tracking, and reporting on transactions that are of interest including the ones that do not have primary keys or transaction record numbers If you would like to see a demo, please visit our youtube channel (http://youtube.com/oraclegoldengate)  To learn more about the new features of Oracle GoldenGate 11gR2 and to ask questions to the PM team, please join us on September 12th  8am or 10am PST for our live webcast. Click here to register.

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• SQL 2014 does data the way developers want

  - by Rob Farley

  A post I’ve been meaning to write for a while, good that it fits with this month’s T-SQL Tuesday, hosted by Joey D’Antoni (@jdanton) Ever since I got into databases, I’ve been a fan. I studied Pure Maths at university (as well as Computer Science), and am very comfortable with Set Theory, which undergirds relational database concepts. But I’ve also spent a long time as a developer, and appreciate that that databases don’t exactly fit within the stuff I learned in my first year of uni, particularly the “Algorithms and Data Structures” subject, in which we studied concepts like linked lists. Writing in languages like C, we used pointers to quickly move around data, without a database in sight. Of course, if we had a power failure all this data was lost, as it was only persisted in RAM. Perhaps it’s why I’m a fan of database internals, of indexes, latches, execution plans, and so on – the developer in me wants to be reassured that we’re getting to the data as efficiently as possible. Back when SQL Server 2005 was approaching, one of the big stories was around CLR. Many were saying that T-SQL stored procedures would be a thing of the past because we now had CLR, and that obviously going to be much faster than using the abstracted T-SQL. Around the same time, we were seeing technologies like Linq-to-SQL produce poor T-SQL equivalents, and developers had had a gutful. They wanted to move away from T-SQL, having lost trust in it. I was never one of those developers, because I’d looked under the covers and knew that despite being abstracted, T-SQL was still a good way of getting to data. It worked for me, appealing to both my Set Theory side and my Developer side. CLR hasn’t exactly become the default option for stored procedures, although there are plenty of situations where it can be useful for getting faster performance. SQL Server 2014 is different though, through Hekaton – its In-Memory OLTP environment. When you create a table using Hekaton (that is, a memory-optimized one), the table you create is the kind of thing you’d’ve made as a developer. It creates code in C leveraging structs and pointers and arrays, which it compiles into fast code. When you insert data into it, it creates a new instance of a struct in memory, and adds it to an array. When the insert is committed, a small write is made to the transaction to make sure it’s durable, but none of the locking and latching behaviour that typifies transactional systems is needed. Indexes are done using hashes and using bw-trees (which avoid locking through the use of pointers) and by handling each updates as a delete-and-insert. This is data the way that developers do it when they’re coding for performance – the way I was taught at university before I learned about databases. Being done in C, it compiles to very quick code, and although these tables don’t support every feature that regular SQL tables do, this is still an excellent direction that has been taken. @rob_farley

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• Why googling by keycaptcha gives results on reCAPTCHA? [closed]

  - by vgv8

  EDIT: I'd like to change this title to: How to STOP Google's manipulation of Google search engine presented to general public? I am frequently googling and more and more frequently bump when searching by one software product I am given instead the results on Google's own products. For ex., if I google by keyword keycaptcha for the "Past 24 hours" (after clicking on "Show search tools" -- "Past 24 hours" on the left sidebar of a browser) I am getting the Google's search results show only results on reCAPTCHA. Image uploaded later: Though, if confine keycaptcha in quotes the results are "correct" (well, kind of since they are still distorted in comparison with other search engines). I checked this during few months from different domains at different ISPs, different operating systems and from a dozen of browsers. The results are the same. Why is it and how can it be possibly corrected? My related posts: "How Gmail spam filter works?" IP adresses blacklisting Update: It is impossible for me to directly start using google.com as I am always redirected to google.ru (from google.com) by my ip-address "auto-detect location" google's "convenience". The google's help tells that it is impossible to switch off my location auto-detection because it is very helpful feature. There is a work-around to use google.com/ncr (to get google.com) (?anybody know what does it mean) to prevent redirection from google.com but even. But all results are exactly the same OK, I can search by quoted "keycaptcha", I am already accustomed to these google's quirks, but the question arises why the heck to burn time promoting someone's product if GOOGLE uses other product brands for showing its own interests/brands (reCAPTCHA) instead and what can be done with it? The general user will not understand that he was cheated and just will pick up the first (wrong) results Update2: Note that this googling behaviour: is independent on whether I am logged-in (or log-out-ed of) a google account, which account, on browser (I tried Opera, Chrome, FireFox, IE of different versions, Safari), OS or even domain; there are many such cases but I just targeted one concrete restricted example speciffically to to prevent wandering between unrelated details and peculiarities; @Michael, first it is not true and this text contains 2 links for real and significant results.. I also wrote that this is just one concrete example from many and based on many-month exp. These distortions happen upon clicking on: Past 24 hours, Past week, Past month, Past year in many other keywords, occasions/configurations of searches, etc. Second, the absence of the results is the result and there is no point to sneakingly substitute it by another unsolicited one. It is the definition of spam and scam. 3d, the question is not abt workarounds like how to write search queries or use another searching engines. The question is how to straighten the googling's results in order to stop disorienting general public about. Update: I could not understand: nobody reproduces the described by me behavior (i.e. when I click "Past 24 hours" link in google search searching for keycaptcha, the presented results are only on reCAPTCHA presented)? Update: And for the "Past week":

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• Avoiding the Black Hole of Leads

  - by Charles Knapp

  Sales says, "Marketing doesn’t deliver enough qualified leads. So, we generate 90% of our own leads." Meanwhile, Marketing says, "We generate most of the leads. But, Sales doesn’t contact them quickly enough, while the lead is still interested." According to Sirius Decisions: Up to 90% of leads never make it to closure Sales works on only 11% of the leads supplied by Marketing Only 18% of the leads Sales accepts convert to opportunities Yet, 45% of prospects typically buy a product from someone within 12 months The root cause of these commonplace complaints is a disconnect between the funnels of marketing and sales. Unfortunately, we often see companies with an assortment of poorly integrated marketing tools. It takes too long and too many people to move the data around, scrub it, upload it from one system to another, and get it routed to the right sales teams. As a result, leads fall through the cracks, contextual information is lost, and by the time sales actually contacts a customer it may be too late. Sales automation alone is not enough. Marketing automation (including social) is not enough. Sales and Marketing must work together. It’s time to connect the silos of marketing and sales pipelines and analytics. It’s time for integrated Sales and Marketing automation. Integrated pipelines improve lead quality and timeliness. Marketing systems can track a rich set of contextual information about a prospect–self-disclosed information about interests, content viewed, and so on. This insight can equip the sales rep with rich information to make a face-to-face conversation more relevant and more likely to convert to the next stage in the sales process. Integrated lead to revenue (LTR) management provides end-to-end visibility, enabling the company to measure what is working. Marketing can measure its impact on revenue and other business outcomes, and sales can harness and redirect marketing investments to areas where they most help achieve sales objectives. It’s a win-win play. Marketing delivers more leads that are qualified, cuts cost per lead, and demonstrates a strong Return on Marketing Investment (ROMI). Sales spends more time with warm leads and less time on cold calls, achieves higher close rates, and delivers more revenue. Learn more by attending our Integrated Sales and Marketing session at the upcoming CloudWorld conferences. Or, visit our Sales and Marketing Cloud Service site for videos and other learning resources.

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• external USB HD doesn't show up on 'sudo fdisk -l' on one Ubuntu, shows up on another (both 'precise')

  - by Menelaos

  I have a 1.5TB WD external USB HDD and two Ubuntu systems, both 'precise'. When I plug the disk on system A it doesn't show up on the output of sudo fdisk -l nor is it automatically mounted (note that that wasn't always the case - it used to appear in the past). When I plug it on system B (again Ubuntu precise) it shows up when I do a sudo fdisk -l (output appended at the end) and mounts automatically just fine. What does this discrepancy point to and what kind of diagnostics should I run / tools I should use to troubleshoot the problem? I followed the suggestion I received to do a sudo tail -f /var/log/syslog and the output is the following when I plug, unplug and replug the USB cable on System A: Sep 14 23:27:09 thorin mtp-probe: checking bus 2, device 3: "/sys/devices/pci0000:00/0000:00:13.2/usb2/2-2" Sep 14 23:27:09 thorin mtp-probe: bus: 2, device: 3 was not an MTP device Sep 14 23:28:01 thorin kernel: [ 338.994295] usb 2-2: USB disconnect, device number 3 Sep 14 23:28:04 thorin kernel: [ 341.808139] usb 2-2: new high-speed USB device number 4 using ehci_hcd Sep 14 23:28:04 thorin mtp-probe: checking bus 2, device 4: "/sys/devices/pci0000:00/0000:00:13.2/usb2/2-2" Sep 14 23:28:04 thorin mtp-probe: bus: 2, device: 4 was not an MTP device Sep 14 23:29:54 thorin AptDaemon: INFO: Quitting due to inactivity Sep 14 23:29:54 thorin AptDaemon: INFO: Quitting was requested (I guess the last two message are irrelevant). Output of sudo fdisk -l on System B $ sudo fdisk -l Disk /dev/sda: 1500.3 GB, 1500301910016 bytes 255 heads, 63 sectors/track, 182401 cylinders, total 2930277168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00070db4 Device Boot Start End Blocks Id System /dev/sda1 * 2048 2905114623 1452556288 83 Linux /dev/sda2 2905116670 2930276351 12579841 5 Extended /dev/sda5 2905116672 2930276351 12579840 82 Linux swap / Solaris Disk /dev/sdb: 250.1 GB, 250059350016 bytes 255 heads, 63 sectors/track, 30401 cylinders, total 488397168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x9c849c84 Device Boot Start End Blocks Id System /dev/sdb1 * 63 488375999 244187968+ 7 HPFS/NTFS/exFAT Disk /dev/sdg: 1500.3 GB, 1500299395072 bytes 255 heads, 63 sectors/track, 182401 cylinders, total 2930272256 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x0003e17f Device Boot Start End Blocks Id System /dev/sdg1 2048 2930272255 1465135104 7 HPFS/NTFS/exFAT

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• DBA Best Practices - A Blog Series: Episode 2 - Password Lists

  - by Argenis

    Digital World, Digital Locks One of the biggest digital assets that any company has is its secrets. These include passwords, key rings, certificates, and any other digital asset used to protect another asset from tampering or unauthorized access. As a DBA, you are very likely to manage some of these assets for your company - and your employer trusts you with keeping them safe. Probably one of the most important of these assets are passwords. As you well know, the can be used anywhere: for service accounts, credentials, proxies, linked servers, DTS/SSIS packages, symmetrical keys, private keys, etc., etc. Have you given some thought to what you're doing to keep these passwords safe? Are you backing them up somewhere? Who else besides you can access them? Good-Ol’ Post-It Notes Under Your Keyboard If you have a password-protected Excel sheet for your passwords, I have bad news for you: Excel's level of encryption is good for your grandma's budget spreadsheet, not for a list of enterprise passwords. I will try to summarize the main point of this best practice in one sentence: You should keep your passwords on an encrypted, access and version-controlled, backed-up, well-known shared location that every DBA on your team is aware of, and maintain copies of this password "database" on your DBA's workstations. Now I have to break down that statement to you: - Encrypted: what’s the point of saving your passwords on a file that any Windows admin with enough privileges can read? - Access controlled: This one is pretty much self-explanatory. - Version controlled: Passwords change (and I’m really hoping you do change them) and version control would allow you to track what a previous password was if the utility you’ve chosen doesn’t handle that for you. - Backed-up: You want a safe copy of the password list to be kept offline, preferably in long term storage, with relative ease of restoring. - Well-known shared location: This is critical for teams: what good is a password list if only one person in the team knows where it is? I have seen multiple examples of this that work well. They all start with an encrypted database. Certainly you could leverage SQL Server's native encryption solutions like cell encryption for this. I have found such implementations to be impractical, for the most part. Enter The World Of Utilities There are a myriad of open source/free software solutions to help you here. One of my favorites is KeePass, which creates encrypted files that can be saved to a network share, Sharepoint, etc. KeePass has UIs for most operating systems, including Windows, MacOS, iOS, Android and Windows Phone. Other solutions I've used before worth mentioning include PasswordSafe and 1Password, with the latter one being a paid solution – but wildly popular in mobile devices. There are, of course, even more "enterprise-level" solutions available from 3rd party vendors. The truth is that most of the customers that I work with don't need that level of protection of their digital assets, and something like a KeePass database on Sharepoint suits them very well. What are you doing to safeguard your passwords? Leave a comment below, and join the discussion! Cheers, -Argenis

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• Alert: It is No Longer 1982, So Why is CRM Still There?

  - by Mike Stiles

  Hot off the heels of Oracle’s recent LinkedIn integration announcement and Oracle Marketing Cloud Interact 2014, the Oracle Social Cloud is preparing for another big event, the CRM Evolution conference and exhibition in NYC. The role of social channels in customer engagement continues to grow, and social customer engagement will be a significant theme at the conference. According to Paul Greenberg, CRM Evolution Conference Chair, author, and Managing Principal at The 56 Group, social channels have become so pervasive that there is no longer a clear reason to make a distinction between “social CRM” and traditional CRM systems. Why not? Because social is a communication hub every bit as vital and used as the phone or email. What makes social different is that if you think of it as a phone, it’s a party line. That means customer interactions are far from secret, and social connections are listening in by the hundreds, hearing whether their friend is having a positive or negative experience with your brand. According to a Mention.com study, 76% of brand mentions are neutral, neither positive nor negative. These mentions fail to get much notice. So think what that means about the remaining 24% of mentions. They’re standing out, because a verdict, about you, is being rendered in them, usually with emotion. Suddenly, where the R of CRM has been lip service and somewhat expendable in the past, “relationship” takes on new meaning, seriousness, and urgency. Remarkably, legions of brands still approach CRM as if it were 1982. Today, brands must provide customer experiences the customer actually likes (how dare they expect such things). They must intimately know not only their customers, but each customer, because technology now makes personalized experiences possible. That’s why the Oracle Social Cloud has been so mission-oriented about seamlessly integrating social with sales, marketing and customer service interactions so the enterprise can have an actionable 360-degree view of the customer. It’s the key to that customer-centricity we hear so much about these days. If you’re attending CRM Evolution, Chris Moody, Director of Product Marketing for the Oracle Marketing Cloud, will show you how unified customer experiences and enhanced customer centricity will help you attract and keep ideal customers and brand advocates (“The Pursuit of Customer-Centricity” Aug 19 at 2:45p ET) And Meg Bear, Group Vice President for the Oracle Social Cloud, will sit on a panel talking about “terms of engagement” and the ways tech can now enhance your interactions with customers (Aug 20 at 10a ET). If you can’t be there, we’ll be doing our live-tweeting thing from the @oraclesocial handle, so make sure you’re a faithful follower. You’ll notice NOBODY is writing about the wisdom of “company-centricity.” Now is the time to bring your customer relationship management into the socially connected age. @mikestilesPhoto: Sue Pizarro, freeimages.com

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• career planning advice [closed]

  - by JDB

  Possible Duplicate: Are certifications worth it? I am at the point in my career where people start to veer off into either management-type roles or they focus on solidifying their technical skills to stay in the development game for the long-haul. Here's my story: I've got a degree in economics, an MA in Political Science and an MBA in Finance and Management. In addition, I've done coursework in advanced math and software development (although no degree in math or software). All-in-all, I've got 13 years of post-secondary education under my belt. I, however, currently work as a software developer using C# for desktop, Silverlight, Flex and javascript for web, and objective c for mobile. I've been in software development for the past 3.3 years, and it seems like it comes pretty easy to me. I work in a field called "geospatial information systems," which just involves customization and manipulation of geospatial data. Right now I am looking at one of several certifications. Given this background, which of these certifications has the highest ceiling? CFA PMP various development/technological certifications from Microsoft, etc. Other? My academic and work experience are all heavy on the analytical/development side, esp. so given the MBA and the B.S. in Econ. The political science degree was really a lot of stats. So it seems that I would be good pursuing more of the CFA/analytical role. This is a difficult path, however, because I have no work experience in the financial sector, and the developers in finance are all "quants," which again, I am OK with, but I haven't done much statistical modeling in the past 3.3 years. The PMP would require knowledge of best practices as it pertains explicitly to software development. I also don't enjoy a lot of business travel, a common theme for most PMP jobs I've seen. If certifications is the route, which would you recommend? Anything else? I've thought about going back to try to knock out a B.S. in C.S., but I wasn't sure how long that would take, or what would be involved. Thoughts or recommendations? Thanks in advance! I turn 32 this weekend, which is what has forced me to think about these issues.

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• How to deal with overly aggressive "Link Take Down Demands"?

  - by Eoin

  I've been receiving a large number of emails recently requesting I clean from link spam from my forum. Initially the emails were very polite and professional, and I was happy to remove the links. Recently the email have gotten very abrasive, here is a particularly rude example: From: [email protected] To: [email protected] Hi, This is the second time we are reaching out to you regarding your link to our site hxxp://www.company-two.com from hxxp://www.my-forum.com/some-topic-id. We really do need to remove this link. We have to report to Google any link we were unable to remove, and I wouldn't want to have to include your site in the list. Could you please remove our link from this page and any other page on your site? Thank You, Name Changed Behind the superficial pleasantries I feel there is some very real maliciousness. Note the email address, DMCA Violations, I don't see how the DMCA is involved here, except as a word which tends to strike fear in many people. Also relating to the email address, it doesn't match the company being linked to at all. How am I to trust they are truely operating on behalf of company-two when they don't even use one of it's email addresses. My email is hidden by privacypost. While a service with legitimate uses, I feel it's highly unprofessional for communications between to companies. The claim "This is the second time..." Every email I've received has started like this, but a check of my spam filters has never revealed a 1st mail. Initially I gave them the benefit of the doubt, by now though it's clear this is a cheap ploy to start me off on the defensive. And finally worst of all- the threats of reporting me to Google if I don't do everything they ask. I sent a polite reply asking for more information. I have no idea if the email address was even valid but I never received any response. Much later I got this followup mail From: [email protected] To: [email protected] Hi, This is the final time we are reaching out to you regarding your link to our site hxxp://www.company-two.com from hxxp://www.my-forum.com/some-topic-id. We will soon be reporting to Google any link we were unable to remove, and currently your site will have to be on the list. Could you please remove our link from this page and any other page on your site? I appreciate your urgent attention to this matter. Thank You, Name Changed This time the from address was more personal, though still not obviously connected to the spammed company. Lets be honest, I don't for one second believe that the companies were the victim of a 3rd party spammer as they claim. The links in questions were generated well over a year ago, and I firmly believe the companies were directly responsible for the spam links in question, a type of spam that has plagued my forum. Now they have the audacity to demand I spend my time cleaning up their mess, using threats to ensure they get their way. Have recent changes in Googles algorithms meant all the cash they spent spamming the web has now turned into a liability? If so I can see why these companies are all of a sudden running scared. Frankly, cleaning up my forum is a good things, but the threats they are using sickens me. So my question here is specifically about the threats: Are they vaild, and would such reports to Google destroy my page rankings? Is there a way I can report this abusive behaviour to Google?

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