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• SQL – Business Intelligence: Derive Data or Information?

  - by Pinal Dave

  We all know the value of information in our lives. Whether it’s a personal decision or a business initiated one, people need it. But the question is: who is to make the distinction between data and information? We all come across a whole lot of data daily, that may be significant or not. We filter what’s required and forget about the rest. Information is filtered and distilled data. Filtering and distillation can also alter its actual meaning and natural state. Therefore, in this blog we discover some ways to ensure that we’re using business intelligence derived from the right information for making critical management decisions. Four key questions managers must ask themselves before making a decision: 1. Am I working with data or information? 2. What is it’s context? 3. How recent is it? 4. How was it derived or what is the source? The first question is probably the most important. You must know what you’re dealing with here. If you see use of adjectives and conclusions drawn, it’s information. Not raw data. You very next concern must be whether this is guised to present a particular viewpoint or perspective. It makes a lot of difference if you take a decision based on someone’s propaganda to distort real facts. Therefore, the context and the intentions of the distillation process must be clear to you. The next consideration is whether data is recent enough to hold any value. Since it has a very short shelf life, you must ensure that its context and value is not lost out of time. The last and the most important consideration is how was it derived in the first place. The observer effect is what calls the shots here. The source can change the context to a great extent if the collection methodology  and purpose is not clear. Gathering intelligence for decision making requires users to be keen observers and not take the information provided on its face value alone. These probing questions will allow you to make sure that you’re working with clean and accurate data devoid of any influence or manipulations. Only then can you be sure of deriving true business intelligence for your organization. BI technology is also a great way to ensure accuracy of reports. SQL BI Platform  provides advanced tools and techniques for all your BI needs and concerns. Koenig Solutions offers this course along with a host of other Business Intelligence and IT courses on all latest technologies available in the market today. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Internships at Oracle &ndash; a truly multicultural experience!

  - by cristian.condurache(at)oracle.com

  Hello everybody!!! Our names are Lena and Laura, we both study in the same Grande Ecole in France, IPAG and we are about to complete our 16 week-internship in Oracle in the UK. Below a summary of our experience! My name is Lena. I am 20 years old and joined Oracle UK in September 2010 – more specifically, I joined the EMEA Graduate's Recruitment Team (EMEA stands for Europe, Middle East and Africa), and I have learned a lot about working life. It was a really good experience, which made me realize that I soon will be looking for a fulltime employee in a company in less than 3 years. I am glad to have had this first experience in Oracle. First of all because it's a very welcoming company which treats interns as employees and gives them the opportunity to show their potential. I also discovered that it is nice to work in a company where everybody knows everybody, and where the atmosphere is really good. The multicultural aspect is one of the most important and beautiful elements of Oracle. It gives you the opportunity to have contacts in many parts of the world and discover a lot of nice people. During my internship I learned a lot about Recruitment. I discovered I want to work in a Human Resources role after I graduate. I like the contact I will have with candidates and the fact that I have to be in touch with managers and understand their needs. I would be glad to work for the company in the near future. I would like to thank all my team members for welcoming me like they did. It was a real pleasure to share this experience in Oracle and in this team and I hope to return after I graduate.   Hi all! I am Laura. My wish for this internship was to focus on training of personal skills for employees and, by the same time of course, for the company’s development.... and I did it in the OTD team (EMEA Organization Talent Development Team). I could not have done something better than this! It was truly instructive. I learnt how to work in such a big international company, the values and the rules to follow and to interact and be part of the organisation. In Oracle, there are so different aspects of every department, so many possibilities in HR as well as in Finance or Sales... The jobs are very various and the employees’ cultures are also really different thanks to this international and multicultural company. I am working with OTD for the entire EMEA region, having many of my colleagues in other countries, with other cultures, other ways to work, and other ways to think... this is so inspiring! Oracle offers the best environment to learn about a job, as well as to learn about work life in such large companies. This company is about new technologies, it always goes fast, and everything changes quickly! You have to be aware of these changes and keep track of the wishes of customers. For OTD of course, these customers are the employees. Looking back I have learnt more then I would have ever thought and I know that it is what I want to do... And now I hope to come back again! I want to thank all my team for welcoming me and integrating me with such happiness. I will truly miss them!! If you have any questions related to this article feel free to contact [email protected]. You can find our job opportunities via http://campus.oracle.com. Technorati Tags: Oracle,EMEA,Recruitment,internship,ODT,team

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• AZURE - Stairway To Heaven

  - by Waclaw Chrabaszcz

  Originally posted on: http://geekswithblogs.net/Wchrabaszcz/archive/2014/08/02/azure---stairway-to-heaven.aspx  Before you’ll start reading please start to play this song.   OK boys and girls, time get familiar with clouds. Time to become a meteorologist. To be honest I don’t know how to start. Is cloud better or worse than on campus resources … hmm … it is just different. I think for successful adoption in cloud world IT Dinosaurs need to forget some “Private Cloud” virtualization bad habits, and learn new way of thinking. Take a look: - I don’t need any  tapes or  CDs  (Physical Kingdom of Windows XP and 2000) - I don’t need any locally stored MP3s (CD virtualization :-) - I can just stream music to your computer no matter whether my on-site infrastructure is powered on. Why not to do exactly the same with WebServer, SQL, or just rented for a while Windows server ? Let’s go, to the other side of the mirror. 1st  - register yourself for free one month trial, as happy MSDN subscriber you’ve got monthly budget to spent. In addition in default setting your limit protects you against loosing real money, if your toys will consume too much traffic and space. http://azure.microsoft.com/en-us/pricing/free-trial/ Once your account is ready forget WebPortal, we are PowerShell knights. http://go.microsoft.com/?linkid=9811175&clcid=0x409 #Authenticate yourself in Azure Add-AzureAccount #download once your settings file Get-AzurePublishSettingsFile #Import it to your PowerShell Module Import-AzurePublishSettingsFile "C:\Azure\[filename].publishsettings" #validation Get-AzureAccount Get-AzureSubscription #where are Azure datacenters Get-AzureLocation #You will need it Update-Help #storage account is related to physical location, there are two datacenters on each continent, try nearest to you # all your VMs will store VHD files on your storage account #your storage account must be unique globally, so I assume that words account or server are already used New-AzureStorageAccount -StorageAccountName "[YOUR_STORAGE_ACCOUNT]" -Label "AzureTwo" -Location "West Europe" Get-AzureStorageAccount #it looks like you are ready to deploy first VM, what templates we can use Get-AzureVMImage | Select ImageName #what a mess, let’s choose Server 2012 $ImageName = (Get-AzureVMImage)[74].ImageName $cloudSvcName = '[YOUR_STORAGE_ACCOUNT]' $AdminUsername = "[YOUR-ADMIN]" $adminPassword = '[YOUR_PA$$W0RD]' $MediaLocation = "West Europe" $vmnameDC = 'DC01' #burn baby burn !!! $vmDC01 = New-AzureVMConfig -Name $vmnameDC -InstanceSize "Small" -ImageName $ImageName   `     | Add-AzureProvisioningConfig -Windows -Password $adminPassword -AdminUsername $AdminUsername   `     | New-AzureVM -ServiceName $cloudSvcName #ice, ice baby … Get-AzureVM Get-AzureRemoteDesktopFile -ServiceName "[YOUR_STORAGE_ACCOUNT]" -Name "DC01" -LocalPath "c:\AZURE\DC01.rdp" As you can see it is not just a new-VM, you need to associate your VM with AzureVMConfig (it sets your template), AzureProvisioningConfig (it sets your customizations), and Storage account. In next releases you’ll need to put this machine in specific subnet, attach a HDD and many more. After second reading I found that I am using the same name for STORAGE and SERVICE account, please be aware of it if you need to split these values. Conclusions: - pipe rules ! - at the beginning it is hard to change your mind and agree with fact that it is easier to remove and recreate a VM than move it to different subnet - by default everything is firewalled, limited access to DNS, but NATed outside on custom ports. It is good to check these translations sometimes on the webportal. - if you remove your VMs your harddrives remains on storage and MS will charge you . Remove-AzureVM -DeleteVHD For me AZURE it is a lot of fun, once again I can be newbie and learn every page. For me Azure offers real freedom in deployment of VMs without arguing with NetAdmins, WinAdmins, DBAs, PMs and other Change Managers. Unfortunately soon or later they will come to my haven and change it into …

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• Kill all the project files!

  - by jamiet

  Like many folks I’m a keen podcast listener and yesterday my commute was filled by listening to Scott Hunter being interviewed on .Net Rocks about the next version of ASP.Net. One thing Scott said really struck a chord with me. I don’t remember the full quote but he was talking about how the ASP.Net project file (i.e. the .csproj file) is going away. The rationale being that the main purpose of that file is to list all the other files in the project, and that’s something that the file system is pretty good at. In Scott’s own words (that someone helpfully put in the comments): A file that lists files is really redundant when the OS already does this Romeliz Valenciano correctly pointed out on Twitter that there will still be a project.json file however no longer will there be a need to keep a list of files in a project file. I suspect project.json will simply contain a list of exclusions where necessary rather than the current approach where the project file is a list of inclusions. On the face of it this seems like a pretty good idea. I’ve long been a fan of convention over configuration and this is a great example of that. Instead of listing all the files in a separate file, just treat all the files in the directory as being part of the project. Ostensibly the approach is if its in the directory, its part of the project. Simple. Now I’m not an ASP.net developer, far from it, but it did occur to me that the same approach could be applied to the two Visual Studio project types that I am most familiar with, SSIS & SSDT. Like many people I’ve long been irritated by SSIS projects that display a faux file system inside Solution Explorer. As you can see in the screenshot below the project has Miscellaneous and Connection Managers folders but no such folders exist on the file system: This may seem like a minor thing but it means useful Solution Explorer features like Show All Files and Open Folder in Windows Explorer don’t work and quite frankly it makes me feel like a second class citizen in the Microsoft ecosystem. I’m a developer, treat me like one. Don’t try and hide the detail of how a project works under the covers, show it to me. I’m a big boy, I can handle it! Would it not be preferable to simply treat all the .dtsx files in a directory as being part of a project? I think it would, that’s pretty much all the .dtproj file does anyway (that, and present things in a non-alphabetic order – something else that wildly irritates me), so why not just get rid of the .dtproj file? In the case of SSDT the .sqlproj actually does a whole lot more than simply list files because it also states the BuildAction of each file (Build, NotInBuild, Post-Deployment, etc…) but I see no reason why the convention over configuration approach can’t help us there either. Want to know which is the Post-deployment script? Well, its the one called Post-DeploymentScript.sql! Simple! So that’s my new crusade. Let’s kill all the project files (well, the .dtproj & .sqlproj ones anyway). Are you with me? @Jamiet

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• Centralized Project Management Brings Needed Cost Controls to Growing Brazilian Firm

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Fast growth and a significant increase in business activities were creating project management challenges for CPqD, a developer of innovative information and communication technologies for large Brazilian organizations. To bring greater efficiency and centralized project management capabilities to its operations, CPqD chose Oracle’s Primavera P6 Enterprise Project Portfolio Management. “Oracle Primavera is an essential tool for our day-to-day business, and I notice the effort Oracle makes to constantly innovate and to add more functionality in an increasingly shorter period of time,” says Márcio Alexandre da Silva, IT department project coordinator, CPqD. He explains that before CPqD implemented the Oracle solution, the company did not have a corporate view of projects. “Our project monitoring was decentralized and restricted to each coordinator,” the project coordinator says. “With the Oracle solution, we achieved actual shared management, more control, and budgets that stay within projections.” Among the benefits that CPqD now enjoys are The ability to more effectively identify how employees are allocated, enabling managers to increase or reduce resources based on project scope, as well as secure the resources required for unexpected projects and demands A 75 percent reduction in the time it takes to collect project data and indicators—automated and centralized collection means project coordinators no longer have to manually compile information that was spread among various systems Read the complete CPqD company snapshot Read more in the October Edition of the quarterly Information InDepth EPPM Newsletter Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Have Your Cake and Eat it Too: Industry Best Practices + Flexibility

  - by Oracle Accelerate for Midsize Companies

  By Richard Garraputa, VP of Sales & Marketing, brij Richard joined brij in 1996 after graduating from the University of North Carolina at Greensboro with degrees in Information Systems and Accounting. He directs brij’s overall strategies of both the business development and marketing departments. Companies looking for new ERP systems spend so much time comparing features and functions of software products but too often short change the value of their own processes.  Company managers I meet often claim that they are implementing a new ERP system so they can perform better and faster.  When asked how, the answer is often “by implementing best practices”.  But the term ‘best practices’ is frequently used to mean ‘doing things the way everyone else does them’ rather than a starting point or benchmark to build upon by adding your own value. Of course, implementing standardized processes across an enterprise is an important step in improving operational efficiencies.  But not all companies are alike.  Do you ever tell your customers “We are just like our competition and have no competitive differentiation”?  Probably not.  So why should the implementation of your business processes be just like your competitor’s?  Even within the same industry, companies differentiate themselves by leveraging their unique expertise and approach to business.  These unique aspects—the competitive differentiators that companies use to thrive in a crowded marketplace—can and should be supported by the implementation of business systems like ERP. Modern ERP systems like Oracle’s JD Edwards EnterpriseOne have a broad and deep functional footprint designed to integrate a company’s core operations.  But how can a company take advantage of this footprint without blowing up their implementation budget?  Some ERP vendors claim to solve this challenge by stating that their systems come pre-configured with ‘best practices’.  Too often what they are really saying is that you will have to abandon your key operational differentiators to fit a vendor’s template for your business—or extend your implementation and postpone the realization of any benefits. Thankfully for midsize companies, there is an alternative to the undesirable options of extended implementation projects or abandoning their competitive differentiators.  Oracle Accelerate Solutions speed the time it takes to implement JD Edwards EnterpriseOne solution based on your unique business characteristics, getting your new ERP system up and running faster without forcing your business to fit a cookie-cutter solution. We’ve been a JD Edwards implementation partner since 1986 and we now leverage Oracle Business Accelerators—cloud based rapid implementation tools built and maintained by Oracle. Oracle Business Accelerators deliver the benefits of embedded industry best practices without forcing every customer in to one set of processes like many template or “clone and go” approaches do. You retain the ability to reconfigure your applications—without customization—as your business changes. Wielded by Oracle partners with industry-specific domain expertise, Oracle Accelerate Solution implementations powered by Oracle Business Accelerators help automate the application configuration to fit your business better, faster. For example, on a recent project at a manufacturing company, the project manager told me that Oracle Business Accelerators helped get them to Conference Room Pilot 20% faster than with a traditional approach. Time savings equal cost savings. And if ‘better and faster’ is your goal for your business performance, shouldn’t it be the goal for your ERP implementation as well? Established in 1986, brij has been dedicated solely to helping its customers implement Oracle’s JD Edwards solutions and to maximize the value of those customers’ IT investments. They are a Gold level member in Oracle PartnerNetwork and an Oracle Accelerate Solution provider.

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• Oracle Tutor: XPDL conversion (and why you should care)

  - by mary.keane

  You may have noticed that the Oracle Business Process Converter feature in Tutor 14 supports "XPDL" conversion to Oracle Business Process Analysis Suite (BPA), Oracle Business Process Management Suite (BPM), and Oracle Tutor, and you may have briefly wondered "what is XPDL?" before you moved on to the Visio import feature (a very popular feature in Tutor 14). This posting is for those who do not yet understand (or care) about XPDL and process modeling. Many of us (and I'm including myself) have spent years working in the process definition arena: we've written procedures, designed systems and software to help others write procedures, and have been responsible for embedding policies and procedures into training material for employees. We've worked with tools such as Oracle Tutor, Microsoft Visio, Microsoft Word, and UPK. Most of us have never worked with "modeling tools" before, and we certainly never had to understand BPMN. It's a brave new world in this arena, and companies desperately need people with policy and procedural system expertise to be able to work with system analysts so there is a seamless transfer of knowledge from IT to employees. When working with applications, a picture is worth a thousand words, so eventually you're going to need to understand and be able to work with business process models. XPDL is an acronym for XML Process Definition Language, and it is an interchange format for business process models. It allows you to take a BPMN model that was developed in one workflow application such as BizAgi and import it into another workflow application or a true BPMN management system such as Oracle BPM. Specifically, the XPDL format contains the graphical information of a model as well as any executable information. By using a common format, models can be moved from a basic modeling application used by business owners to applications used by system architects. Over 80 applications support the XPDL format, including MetaStorm ProVision, BEA ALBPM, BizAgi, and Tibco. I mention these applications because we have provided XSLT mapping files specifically for these vendors. Oracle Business Process Converter was designed with user extensibility in mind, and thus users can add their own XML files so that additional XPDL models from other vendors can be converted to BPM, BPA, and Oracle Tutor. Instructions on how to add your own files can be found in Appendix 4 of the Oracle Business Converter manual. Let's take a visual look at how this works. Here is an example of a model devloped in BizAgi: This model can be created by the average business user without a large learning curve, and it's a good start for the system analyst who will be adding web services as well as for the business manager who manages the process described in the model. By exporting this model as XPDL, the information can be converted into Oracle BPA and Oracle BPM as well as converted to Oracle Tutor to become the framework for a procedure. Through this conversion feature, one graphic illustration of a business process can be used by a system analyst, business analyst, business manager, and employee, as seen below. Model Converted to Tutor Procedure Below is the task section of the procedure after conversion from an XPDL file. Model converted to BPA Model converted to BPM End users still want step by step instructions on how to perform their jobs, so procedures (Oracle Tutor) and application simulations (UPK) are still a critical piece of the solution. But IT professionals need graphic descriptions of how the applications work, regardless of whether there are any tasks involving humans. Now there is a way to convert procedures (Oracle Tutor docx files) and basic models (XPDL files) so that business managers and system analysts can share process information. References Wikipedia XPDL. Workflow Management Coalition, XPDL Support and Resources Oracle Business Process Converter manual, Oracle Tutor 14 Oracle Business Process Management 11g If you have any XPDL conversion stories to share, we'd love to hear from you. Best wishes for the coming new year, Mary Keane, Senior Development Manager, Oracle Tutor and BPM

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• Be the surgeon

  - by Rob Farley

  It’s a phrase I use often, especially when teaching, and I wish I had realised the concept years earlier. (And of course, fits with this month’s T-SQL Tuesday topic, hosted by Argenis Fernandez) When I’m sick enough to go to the doctor, I see a GP. I used to typically see the same guy, but he’s moved on now. However, when he has been able to roughly identify the area of the problem, I get referred to a specialist, sometimes a surgeon. Being a surgeon requires a refined set of skills. It’s why they often don’t like to be called “Doctor”, and prefer the traditional “Mister” (the history is that the doctor used to make the diagnosis, and then hand the patient over to the person who didn’t have a doctorate, but rather was an expert cutter, typically from a background in butchering). But if you ask the surgeon about the pain you have in your leg sometimes, you’ll get told to ask your GP. It’s not that your surgeon isn’t interested – they just don’t know the answer. IT is the same now. That wasn’t something that I really understood when I got out of university. I knew there was a lot to know about IT – I’d just done an honours degree in it. But I also knew that I’d done well in just about all my subjects, and felt like I had a handle on everything. I got into developing, and still felt that having a good level of understanding about every aspect of IT was a good thing. This got me through for the first six or seven years of my career. But then I started to realise that I couldn’t compete. I’d moved into management, and was spending my days running projects, rather than writing code. The kids were getting older. I’d had a bad back injury (ask anyone with chronic pain how it affects  your ability to concentrate, retain information, etc). But most of all, IT was getting larger. I knew kids without lives who knew more than I did. And I felt like I could easily identify people who were better than me in whatever area I could think of. Except writing queries (this was before I discovered technical communities, and people like Paul White and Dave Ballantyne). And so I figured I’d specialise. I wish I’d done it years earlier. Now, I can tell you plenty of people who are better than me at any area you can pick. But there are also more people who might consider listing me in some of their lists too. If I’d stayed the GP, I’d be stuck in management, and finding that there were better managers than me too. If you’re reading this, SQL could well be your thing. But it might not be either. Your thing might not even be in IT. Find out, and then see if you can be a world-beater at it. But it gets even better, because you can find other people to complement the things that you’re not so good at. My company, LobsterPot Solutions, has six people in it at the moment. I’ve hand-picked those six people, along with the one who quit. The great thing about it is that I’ve been able to pick people who don’t necessarily specialise in the same way as me. I don’t write their T-SQL for them – generally they’re good enough at that themselves. But I’m on-hand if needed. Consider Roger Noble, for example. He’s doing stuff in HTML5 and jQuery that I could never dream of doing to create an amazing HTML5 version of PivotViewer. Or Ashley Sewell, a guy who does project management far better than I do. I could go on. My team is brilliant, and I love them to bits. We’re all surgeons, and when we work together, I like to think we’re pretty good! @rob_farley

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• Be the surgeon

  - by Rob Farley

  It’s a phrase I use often, especially when teaching, and I wish I had realised the concept years earlier. (And of course, fits with this month’s T-SQL Tuesday topic, hosted by Argenis Fernandez) When I’m sick enough to go to the doctor, I see a GP. I used to typically see the same guy, but he’s moved on now. However, when he has been able to roughly identify the area of the problem, I get referred to a specialist, sometimes a surgeon. Being a surgeon requires a refined set of skills. It’s why they often don’t like to be called “Doctor”, and prefer the traditional “Mister” (the history is that the doctor used to make the diagnosis, and then hand the patient over to the person who didn’t have a doctorate, but rather was an expert cutter, typically from a background in butchering). But if you ask the surgeon about the pain you have in your leg sometimes, you’ll get told to ask your GP. It’s not that your surgeon isn’t interested – they just don’t know the answer. IT is the same now. That wasn’t something that I really understood when I got out of university. I knew there was a lot to know about IT – I’d just done an honours degree in it. But I also knew that I’d done well in just about all my subjects, and felt like I had a handle on everything. I got into developing, and still felt that having a good level of understanding about every aspect of IT was a good thing. This got me through for the first six or seven years of my career. But then I started to realise that I couldn’t compete. I’d moved into management, and was spending my days running projects, rather than writing code. The kids were getting older. I’d had a bad back injury (ask anyone with chronic pain how it affects  your ability to concentrate, retain information, etc). But most of all, IT was getting larger. I knew kids without lives who knew more than I did. And I felt like I could easily identify people who were better than me in whatever area I could think of. Except writing queries (this was before I discovered technical communities, and people like Paul White and Dave Ballantyne). And so I figured I’d specialise. I wish I’d done it years earlier. Now, I can tell you plenty of people who are better than me at any area you can pick. But there are also more people who might consider listing me in some of their lists too. If I’d stayed the GP, I’d be stuck in management, and finding that there were better managers than me too. If you’re reading this, SQL could well be your thing. But it might not be either. Your thing might not even be in IT. Find out, and then see if you can be a world-beater at it. But it gets even better, because you can find other people to complement the things that you’re not so good at. My company, LobsterPot Solutions, has six people in it at the moment. I’ve hand-picked those six people, along with the one who quit. The great thing about it is that I’ve been able to pick people who don’t necessarily specialise in the same way as me. I don’t write their T-SQL for them – generally they’re good enough at that themselves. But I’m on-hand if needed. Consider Roger Noble, for example. He’s doing stuff in HTML5 and jQuery that I could never dream of doing to create an amazing HTML5 version of PivotViewer. Or Ashley Sewell, a guy who does project management far better than I do. I could go on. My team is brilliant, and I love them to bits. We’re all surgeons, and when we work together, I like to think we’re pretty good! @rob_farley

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• questions about dual-boot install Ubuntu 10.04 and Windows 7 on same hard drive

  - by Tim

  I'd like to dual-boot install Ubuntu 10.04 on the same hard drive as Windows 7 which has already been installed. As to sources on the internet: I found a website iinet about dual-boot installation of Ubuntu 10.10 and Windows 7 on the same hard drive, which I think more specific than the one on Ubuntu Community without specific version of the OSes. Since I am installing Ubuntu 10.04 instead of 10.10, my question is whether their installers are same or almost same and if I can follow iinet for my dual-boot installation? Or are there better websites for information about dual-boot installtion of Ubuntu 10.04 and Windows 7? As to shrinking Windows partitions to make free space for Ubuntu partitions: iinet uses the partition software in Ubuntu's installer to shrink the Windows partition. But I saw in many website that the partition software in Ubuntu's installer cannot guarantee shrinking Windows 7 partitions successfully, so they recommended in general to shrink Windows partitions under Windows itself using its softwares. For example, in Ubuntu Community, it says: Some people think that the Windows partition must be resized only from within Windows Vista and Windows 7 using the shrink/resize option. ... If you use GParted Partition Editor in the Ubuntu Live CD be careful. So I was wondering which way to go in my situation? As to partition for bootloader files: In iinet, I don't see there is a partition created and dedicated to boot files (i.e. Grub files). However, I saw in many websites strongly suggesting using a boot partition for Grub files, especially for the purpose of separation and protection from installed OS files. I was wondering which way I should choose and why? As to installing bootloader Grub, in iinet, I see that to install Grub it only needs to specify the hard drive device for bootloader installation. However, in ubuntuguide(for more than 2 OSes and Ubuntu 9.04), some commands are needed to run in order to put Grub configuration files in MBR, and OS partition, for the chain-load process (where to find the files for the next stage). In Ubuntu Community, there are some related sentences which I don't quite understand how to do in practice: the only thing in your computer outside of Ubuntu that needs to be changed is a small code in the MBR (Master Boot Record) of the first hard disk. The MBR code is changed to point to the boot loader in Ubuntu. If you have a problem with changing the MBR code, you might prefer to just install the code for pointing to GRUB to the first sector of your Ubuntu partition instead. If you do that during the Ubuntu installation process, then Ubuntu won't boot until you configure some other boot manager to point to Ubuntu's boot sector. Windows Vista no longer utilizes boot.ini, ntdetect.com, and ntldr when booting. Instead, Vista stores all data for its new boot manager in a boot folder. Windows Vista ships with an command line utility called bcdedit.exe, which requires administrator credentials to use. You may want to read http://go.microsoft.com/fwlink/?LinkId=112156 about it. Using a command line utility always has its learning curve, so a more productive and better job can be done with a free utility called EasyBCD, developed and mastered in during the times of Vista Beta already. EasyBCD is user friendly and many Vista users highly recommend EasyBCD. In what is quoted above, I was wondering how exactly I should change the MBR code to point to the bootloader in Ubuntu? if I fail to change MBR code, are the other suggested boot managers being bcdedit.exe and EasyBCD in Windows? With the three sources above, which one shall I follow? Thanks and regards

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• The Evolution of Oracle Direct EMEA by John McGann

  - by user769227

  John is expanding his Dublin based team and is currently recruiting a Director with marketing and sales leadership experience: http://bit.ly/O8PyDF Should you wish to apply, please send your CV to [email protected] Hi, my name is John McGann and I am part of the Oracle Direct management team, based in Dublin.   Today I’m writing from the Oracle London City office, right in the heart of the financial district and up to very recently at the centre of a fantastic Olympic Games. The Olympics saw individuals and teams from across the globe competing to decide who is Citius, Altius, Fortius - “Faster, Higher, Stronger" There are lots of obvious parallels between the competitive world of the Olympics and the Business environments that many of us operate in, but there are also some interesting differences – especially in my area of responsibility within Oracle. We are of course constantly striving to be the best - the best solution on offer for our clients, bringing simplicity to their management, consumption and application of information technology, and the best provider when compared with our many niche competitors.   In Oracle and especially in Oracle Direct, a key aspect of how we achieve this is what sets us apart from the Olympians.  We have long ago eliminated geographic boundaries as a limitation to what we can achieve. We assemble the strongest individuals across multiple countries and bring them together in teams focussed on a single goal. One such team is the Oracle Direct Sales Programs team. In case you don’t know, Oracle Direct EMEA (Europe Middle East and Africa) is the inside sales division in Oracle and it is where I started my Oracle career.  I remember that my first role involved putting direct mail in envelopes.... things have moved on a bit since then – for me, for Oracle Direct and in how we interact with our customers. Today, the team of over 1000 people is located in the different Oracle Direct offices around Europe – the main ones are Malaga, Berlin, Prague and Dubai plus the headquarters in Dublin. We work in over 20 languages and are in constant contact with current and future Oracle customers, using the latest internet and telephone technologies to effectively communicate and collaborate with each other, our customers and prospects. One of my areas of responsibility within Oracle Direct is the Sales Programs team. This team of 25 people manages the planning and execution of demand generation, leading the process of finding new and incremental revenue within Oracle Direct. The Sales Programs Managers or ‘SPMs’ are embedded within each of the Oracle Direct sales teams, focussed on distinct geographies or product groups. The SPMs are virtual members of the regional sales management teams, and work closely with the sales and marketing teams to define and deliver demand generation activities. The customer contact elements of these activities are executed via the Oracle Direct Sales and Business Development/Lead Generation teams, to deliver the pipeline required to meet our revenue goals. Activities can range from pan-EMEA joint sales and marketing campaigns, to very localised niche campaigns. The campaigns might focus on particular segments of our existing customers, introducing elements of our evolving solution portfolio which customers may not be familiar with. The Sales Programs team also manages ‘Nurture’ activities to ensure that we develop potential business opportunities with contacts and organisations that do not have immediate requirements. Looking ahead, it is really important that we continue to evolve our ability to add value to our clients and reduce the physical limitations of our distance from them through the innovative application of technology. This enables us to enhance the customer buying experience and to enable the Inside Sales teams to manage ever more complex sales cycles from start to finish.  One of my expectations of my team is to actively drive innovation in how we leverage data to better understand our customers, and exploit emerging technologies to better communicate with them.   With the rate of innovation and acquisition within Oracle, we need to ensure that existing and potential customers are aware of all we have to offer that relates to their business goals.   We need to achieve this via a coherent communication and sales strategy to effectively target the right people using the most effective medium. This is another area where the Sales Programs team plays a key role.

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• Oracle Fusion Supply Chain Management (SCM) Designs May Improve End User Productivity

  - by Applications User Experience

  By Applications User Experience on March 10, 2011 Michele Molnar, Senior Usability Engineer, Applications User Experience The Challenge: The SCM User Experience team, in close collaboration with product management and strategy, completely redesigned the user experience for Oracle Fusion applications. One of the goals of this redesign was to increase end user productivity by applying design patterns and guidelines and incorporating findings from extensive usability research. But a question remained: How do we know that the Oracle Fusion designs will actually increase end user productivity? The Test: To answer this question, the SCM Usability Engineers compared Oracle Fusion designs to their corresponding existing Oracle applications using the workflow time analysis method. The workflow time analysis method breaks tasks into a sequence of operators. By applying standard time estimates for all of the operators in the task, an estimate of the overall task time can be calculated. The workflow time analysis method has been recently adopted by the Applications User Experience group for use in predicting end user productivity. Using this method, a design can be tested and refined as needed to improve productivity even before the design is coded. For the study, we selected some of our recent designs for Oracle Fusion Product Information Management (PIM). The designs encompassed tasks performed by Product Managers to create, manage, and define products for their organization. (See Figure 1 for an example.) In applying this method, the SCM Usability Engineers collaborated with Product Management to compare the new Oracle Fusion Applications designs against Oracle’s existing applications. Together, we performed the following activities: Identified the five most frequently performed tasks Created detailed task scenarios that provided the context for each task Conducted task walkthroughs Analyzed and documented the steps and flow required to complete each task Applied standard time estimates to the operators in each task to estimate the overall task completion time Figure 1. The interactions on each Oracle Fusion Product Information Management screen were documented, as indicated by the red highlighting. The task scenario and script provided the context for each task.  The Results: The workflow time analysis method predicted that the Oracle Fusion Applications designs would result in productivity gains in each task, ranging from 8% to 62%, with an overall productivity gain of 43%. All other factors being equal, the new designs should enable these tasks to be completed in about half the time it takes with existing Oracle Applications. Further analysis revealed that these performance gains would be achieved by reducing the number of clicks and screens needed to complete the tasks. Conclusions: Using the workflow time analysis method, we can expect the Oracle Fusion Applications redesign to succeed in improving end user productivity. The workflow time analysis method appears to be an effective and efficient tool for testing, refining, and retesting designs to optimize productivity. The workflow time analysis method does not replace usability testing with end users, but it can be used as an early predictor of design productivity even before designs are coded. We are planning to conduct usability tests later in the development cycle to compare actual end user data with the workflow time analysis results. Such results can potentially be used to validate the productivity improvement predictions. Used together, the workflow time analysis method and usability testing will enable us to continue creating, evaluating, and delivering Oracle Fusion designs that exceed the expectations of our end users, both in the quality of the user experience and in productivity. (For more information about studying productivity, refer to the Measuring User Productivity blog.)

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• Working and Studying in Oracle, how I balance my time....

  - by anca.rosu

  Hi, my name is Laura. I am working as an Intern within Executive Administration at Oracle Denmark, whilst studying Information Management at Copenhagen Business school. I have recently handeding a paper on Information Systems which gave me exposure to Oracle. Once completing this paper I came across a job posting on my University’s intranet site and I applied directly online. When I submitted my application for the job offer, I wondered about what language I should use for the application form, as the job posting was in Danish, but the contact person and number looked Irish. I therefore chose English. Later that same day, Fiona, one of Oracle’s Graduates Recruitment Consultants based in Ireland, contacted me. This shows how global Oracle truly is. I went for my face-to-face interview in Oracle Denmark with Charlotte, one of the team managers. I spent 5 minutes waiting in the lobby, just looking around, thinking to myself, I really want to work here. The atmosphere seemed so pleasant with a relaxed approach between colleagues, employees and guests. The interview took about an hour, but we touched on a lot of different subjects. The profile I got of Oraclewas that this is a place where you are encouraged to think for yourself, and you are given the freedom to use your ideas. Later that evening, Fiona called and offered me the job. I was very happy. At Oracle Denmark we have 4 different zones: a Quiet Zone, a Project Zone, a Dialogue Zone and a Call Zone. Everyday when you arrive you consider what will be the most productive for the day’s task, and you take your toolbox and go find a desk in the zone you have decided on. It is therefore very unusual to be next to the same person two days in a row. At Oracle, people are located all over the world, and everybody has team members, colleagues or leaders in other countries, or even other time zones. Initially,I was worried about how I would adapt to this approach but I soon realized I had nothing to worry about and now I appreciate working this way. My colleagues have been very supportive and they have openly welcomed me into my new role. I typically work two days a week and have three days at University. During exam periods, I have the flexibility to work less hours and focus on the exams, in return for putting in more hours at work when needed. The first time I had to ask for time off before handing in a paper, my boss looked at me and said, ”Of course! Your education is the most important!” I hope that by sharing my experiences with you, I can inspire or encourage you to consider Oracle as a potential employer, where you can grow both professionally and personally. If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com Technorati Tags: Intern,Oracle Denmark,Information Systems,Business school,Copenhagen,Graduates Recruitment,Ireland,Quiet Zone,Project Zone,Dialogue Zone,Call Zone,University,flexibility

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• Impressions of Pivotal Tracker

  Pivotal Tracker is a free, online agile project management system. Ive been using it recently to better communicate to customers about the current state of our project. In Pivotal Tracker, the unit of work is a story and stories are arranged into iterations or delivery cycles. Stories can be any level of granularity you want, but the idea is to use stories to communicate clearly to customers, so you dont want to write a novel. You especially dont want to write a list of detailed programming tasks. A good story for a point of sale system might be: Allow managers to override the price of an item while ringing up a customer. A less useful story: Script out the process of adding a manager flag to the user table and stage that script into the deploy directory. Stories are estimated using a point scale, by default 1, 2 or 3. Iterations are then automatically laid out by combining enough tasks to fill the point total for that period of time. You have to start with a guess on how many points your team can do in an iteration, then adjust with real data as you complete iterations. This is basic agile methodology, but where Pivotal Tracker adds value is that it automatically and graphically lays out iterations for you on your project site. This makes communication and planning easy. Compiling release notes is no longer painful as it has been clear from the outset what work is going on. While I much prefer Pivotal Trackers customer facing interface over what we used previously (TFS), I see a couple of gaps. First, I have not able to make much headway with the reporting tools. Despite my complaints about TFS, it can produce some nice reports. Second, its not clear where if at all, Id keep track of purely internal tasks. Im talking about server maintenance, cleaning up source control, checking back on some code which you never quite felt right about. Theres no purpose in cluttering up an iteration backlog with these items, but if you dont track them, you lose them. Im not sure what a good answer for that is. One gap I thought Id see, which I dont, is more granular dev tasks. If Im implementing a story, Ill write out the steps and track my progress, but really, those steps arent useful to anybody but me. The only time Ive found that level of detail really useful is when my tasks are defined at too high a level anyway or when Im working with someone who needs more coaching and might not be able to finish a story in time without some scaffolding to get them going. You can learn more about Pivotal Tracker at: http://www.pivotaltracker.com/learnmore.   --- Relevant Links --- A good intro to stories: http://www.agilemodeling.com/artifacts/userStory.htmDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• The Healthy Tension That Mobility Creates

  - by Kathryn Perry

  A guest post by Hernan Capdevila, Vice President, Oracle Fusion Apps In my previous post, I talked about the value of the mobile revolution on businesses and workers. Now let me put on a different hat and view the world from the IT department and the IT leader’s viewpoint. The IT leader has different concerns – around privacy, potential liability of information leakage, and intellectual property protection. These concerns and the leader’s goals create a healthy tension with the users. For example, effective device management becomes a must have for the IT leader, especially if you look at the Android ecosystem as an example. There are benefits to the Android strategy, but there are also drawbacks, such as uniformity – in device management, in operating systems, and in the application taxonomy and capabilities. Whereas, if you compare Android to iOS, Apple's operating system, iOS is more unified, more streamlined, and easier to manage. In either case, this is where mobile device management in the cloud makes good sense. I don't think IT departments should be hosting device management and managing that complexity. It should be a cloud service and I predict it's going to be key for our customers. A New Focus for IT Departments So where does that leave the IT departments? I think their futures are in governance, which is a more strategic play than a tactical one. Device management is tactical and it's the “now” topic. But the mobile phenomenon, if you will, is going to drive significant change in terms of how IT plans, hosts, and deploys enterprise applications. For example, opening up enterprise applications for mobile users presents some challenges unless you deploy more complicated network topologies, such as virtual private networks and threat protection technology. If you really want employees to be mobile you need to remove those kinds of barriers. But I don’t think IT departments want to wrestle with exposing their private enterprise data centers and being responsible for hosted business applications – applications in a sense that they’re making vulnerable to the public world. This opens up a significant need and a significant driver for cloud applications. However, it's not just about taking away the complexity – it's also about taking away the responsibility. Why should every business have to carry the responsibility and figure out all the nuts and bolts of how to protect themselves in this public, mobile world? When you use apps in the cloud, either your vendor or your hosting partner should have figured all that out. They need to assure the business that they are adhering to all sorts of security and compliance regulations so users can be connected and have access to information anywhere anytime. More Ideas and Better Service What’s more interesting is the world of possibilities that the connected, cloud-based world enables. I believe that the one-size-fits-all, uber-best practices, lowest-common denominator-like capabilities will go away. IT will now be able to solve very specific business challenges for the different corporate functions it serves. In this new world, IT will play a key role in enabling different organizations within a company to be best in class and delivering greater value to the line of business managers. IT will actually help to differentiate. Net result is a more agile workforce and business because each department is getting work done its own way.

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• My collection of favourite TFS utilities

  - by Aaron Kowall

  So, you’re in charge of your company or team’s Team Foundation Server.  Wish it was easier to manage, administer, extend?  Well, here are a few utilities that I highly recommend looking at. I’ve recently had need to rebuild my laptop and upgrade my local TFS environment to TFS 2012 Update 1.  This gave me cause to enumerate some of the utilities I like to have on hand. One of the reasons I love to use TFS on projects is that it’s basically a complete ALM toolkit.  Everything from Task Management, Version Control, Build Management, Test Management, Metrics and Reporting are all there ‘in the box’.  However, no matter how complete a product set it, there are always ways to make it better.  Here are a list of utilities and libraries that are pretty generally useful.  this is not intended to be an exhaustive list of TFS extensions but rather a set that I recommend you look at.  There are many more out there that may be applicable in one scenario or another.  This set of tools should work with TFS 2012 or 2010 if you grab the right version. Most of these tools (and more) are available from the Visual Studio Gallery or CodePlex. General TFS Power Tools – This is ‘the’ collection of utilities and extensions delivered by the Product Group.  Highly recommended from here are the Best Practice Analyzer for ensuring your TFS implementation is healthy and the Team Foundation Server Backups to ensure your TFS databases are backed up correctly. TFS Administrators Toolkit – helps make updates to work item types and reports across many team projects.  Also provides visibility of disk usage by finding large files in version control or test attachments to assist in managing storage utilization. Version Control Git-TF - a set of cross-platform, command line tools that facilitate sharing of changes between TFS and Git. These tools allow a developer to use a local Git repository, and configure it to share changes with a TFS server.  Great for all Git lovers who must integrate into a TFS repository. Testing TFS 2012 Tester Power Tool – A utility for bulk copying test cases which assists in an approach for managing test cases across multiple releases.  A little plug that this utility was written and maintained by Anna Russo of Imaginet where I also work. Test Scribe - A documentation power tool designed to construct documents directly from the TFS for test plan and test run artifacts for the purpose of discussion, reporting etc. Reporting Community TFS Report Extensions - a single repository of SQL Server Reporting Services report for Team Foundation 2010 (and above).  Check out the Test Plan Status report by Imaginet’s Steve St. Jean.  Very valuable for your test managers. Builds TFS Build Manager – A great utility if you are build manager over a complex build environment with many TFS build definitions. Community TFS Build Extensions – contains many custom build activities.  Current release binaries are for TFS 2010 but many of the activities can be recompiled for use with TFS 2012. While compiling this list, I was surprised by the number of TFS utilities and extensions I no longer use/need in TFS 2012 because of the great work by the TFS team addressing many gaps since the 2010 release. Are there any utilities you depend on that I’ve missed?  I’d love to hear about them in the comments!

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• Something about Property Management or &hellip; the understanding of SharePoint Admins/roles ?!?

  - by Enrique Lima

  When I talk about SharePoint, for some reason it comes to my mind as if it were property management and all the tasks associated with it. So, imagine you have a lot ( a piece of land of sorts), you then decide there is something you want to do with it.  So, you make the choice of having a building built.  Now, in order to go forward with your plan, you need to check what the rules/regulations are.  Has is it been zoned residential, commercial, industrial … you get the idea.  This to me sounds like Governance.  The what am I to do given a defined set of rules. We keep on moving forward based on those rules.  And with this we start the process of building, the building process takes us to survey the land, identify what our boundaries are.  And as we go along we start getting the idea in our head as to what we will do as far as the building goes.  We identify the essentials of the building, basic services and such.  All in all, we plan.  And as with many things we do, we like solid foundations.  What a solid foundation looks like will depend on where and what we build.  The way buildings are built depends in many ways in being able to foresee the potential for natural disasters or to try to leverage the lay of the land.  Sound familiar?  We have done our Requirements Gathering. We have the building in place, we have followed the zoning rules, we have implemented services.  But we need someone to manage the building, now we move on to the human side of the story.  We want to establish a means to normalcy in the building, someone that can be the monitoring agent as to the “what’s going on?” of it.  This person will be tasked with making sure all basic services are functional, that measures are taken if there is an issue and so on.  Enter the Farm Administrator. In a way, we establish an extension of the rules to make sure the building and the apartments/offices build follow a standard set of rules too. Now, in turn you will have people leasing or buying the apartments/offices, they will be the keepers of that space.  So, now we are building sites, we have moved from having the building (farm) ready, to leasing/selling offices/apartments (site collections).  There will be someone assuming responsibility for those offices, that person will authorize or be informed about activities and also who not only gets a code into the building, but perhaps a key to the office.  Enter Site Collection Administrator.  And then perhaps we move on to the person that would be responsible for specifics within the office, for example a Human Resources Manager or Coordinator.  They will have specific control and knowledge about people.  A facilities coordinator, and so on.  I would translate that into Site Administrators. With that said then, we identify the following: Role Name Responsibility (but not limited to) Farm Administrator Infrastructure Site Collection Admin Policies for Content, Hierarchy, Recycle Bin, Security and Access Site Owner (Site Admin) Security and Access, Training, Guidance, Manage Templates All in all there are different levels of responsibility to be handled, but it is very important to understand what they are and what they mean. Here is a link to very well laid out explanation on this … http://www.endusersharepoint.com/2009/08/11/site-managers-and-end-user-expectations-roles-and-responsibilities/

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• Where should you put constants and why?

  - by Tim Meyer

  In our mostly large applications, we usually have a only few locations for constants: One class for GUI and internal contstants (Tab Page titles, Group Box titles, calculation factors, enumerations) One class for database tables and columns (this part is generated code) plus readable names for them (manually assigned) One class for application messages (logging, message boxes etc) The constants are usually separated into different structs in those classes. In our C++ applications, the constants are only defined in the .h file and the values are assigned in the .cpp file. One of the advantages is that all strings etc are in one central place and everybody knows where to find them when something must be changed. This is especially something project managers seem to like as people come and go and this way everybody can change such trivial things without having to dig into the application's structure. Also, you can easily change the title of similar Group Boxes / Tab Pages etc at once. Another aspect is that you can just print that class and give it to a non-programmer who can check if the captions are intuitive, and if messages to the user are too detailed or too confusing etc. However, I see certain disadvantages: Every single class is tightly coupled to the constants classes Adding/Removing/Renaming/Moving a constant requires recompilation of at least 90% of the application (Note: Changing the value doesn't, at least for C++). In one of our C++ projects with 1500 classes, this means around 7 minutes of compilation time (using precompiled headers; without them it's around 50 minutes) plus around 10 minutes of linking against certain static libraries. Building a speed optimized release through the Visual Studio Compiler takes up to 3 hours. I don't know if the huge amount of class relations is the source but it might as well be. You get driven into temporarily hard-coding strings straight into code because you want to test something very quickly and don't want to wait 15 minutes just for that test (and probably every subsequent one). Everybody knows what happens to the "I will fix that later"-thoughts. Reusing a class in another project isn't always that easy (mainly due to other tight couplings, but the constants handling doesn't make it easier.) Where would you store constants like that? Also what arguments would you bring in order to convince your project manager that there are better concepts which also comply with the advantages listed above? Feel free to give a C++-specific or independent answer. PS: I know this question is kind of subjective but I honestly don't know of any better place than this site for this kind of question. Update on this project I have news on the compile time thing: Following Caleb's and gbjbaanb's posts, I split my constants file into several other files when I had time. I also eventually split my project into several libraries which was now possible much easier. Compiling this in release mode showed that the auto-generated file which contains the database definitions (table, column names and more - more than 8000 symbols) and builds up certain hashes caused the huge compile times in release mode. Deactivating MSVC's optimizer for the library which contains the DB constants now allowed us to reduce the total compile time of your Project (several applications) in release mode from up to 8 hours to less than one hour! We have yet to find out why MSVC has such a hard time optimizing these files, but for now this change relieves a lot of pressure as we no longer have to rely on nightly builds only. That fact - and other benefits, such as less tight coupling, better reuseability etc - also showed that spending time splitting up the "constants" wasn't such a bad idea after all ;-)

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• Blink-Data vs Instinct?

  - by Samantha.Y. Ma

  In his landmark bestseller Blink, well-known author and journalist Malcolm Gladwell explores how human beings everyday make seemingly instantaneous choices --in the blink of an eye--and how we “think without thinking.”  These situations actually aren’t as simple as they seem, he postulates; and throughout the book, Gladwell seeks answers to questions such as: 1.    What makes some people good at thinking on their feet and making quick spontaneous decisions?2.    Why do some people follow their instincts and win, while others consistently seem to stumble into error?3.    Why are some of the best decisions often those that are difficult to explain to others?In Blink, Gladwell introduces us to the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Ultimately, Blink reveals that great decision makers aren't those who spend the most time deliberating or analyzing information, but those who focus on key factors among an overwhelming number of variables-- i.e., those who have perfected the art of "thin-slicing.” In Data vs. Instinct: Perfecting Global Sales Performance, a new report sponsored by Oracle, the Economist Intelligence Unit (EIU) explores the roles data and instinct play in decision-making by sales managers and discusses how sales executives can increase sales performance through more effective  territory planning and incentive/compensation strategies.If you are a sales executive, ask yourself this:  “Do you rely on knowledge (data) when you plan out your sales strategy?  If you rely on data, how do you ensure that your data sources are reliable, up-to-date, and complete?  With the emergence of social media and the proliferation of both structured and unstructured data, how do you know that you are applying your information/data correctly and in-context?  Three key findings in the report are:•    Six out of ten executives say they rely more on data than instinct to drive decisions. •    Nearly one half (48 percent) of incentive compensation plans do not achieve the desired results. •    Senior sales executives rely more on current and historical data than on forecast data. Strikingly similar to what Gladwell concludes in Blink, the report’s authors succinctly sum up their findings: "The best outcome is a combination of timely information, insightful predictions, and support data."Applying this insight is crucial to creating a sound sales plan that drives alignment and results.  In the area of sales performance management, “territory programs and incentive compensation continue to present particularly complex challenges in an increasingly globalized market," say the report’s authors. "It behooves companies to get a better handle on translating that data into actionable and effective plans." To help solve this challenge, CRM Oracle Fusion integrates forecasting, quotas, compensation, and territories into a single system.   For example, Oracle Fusion CRM provides a natural integration between territories, which define the sales targets (e.g., collection of accounts) for the sales force, and quotas, which quantify the sales targets. In fact, territory hierarchy is a core analytic dimension to slice and dice sales results, using sales analytics and alerts to help you identify where problems are occurring. This makes territoriesStart tapping into both data and instinct effectively today with Oracle Fusion CRM.   Here is a short video to provide you with a snapshot of how it can help you optimize your sales performance.  

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• Sitting Pretty

  - by Phil Factor

  Guest Editorial for Simple-Talk IT Pro newsletter'DBAs and SysAdmins generally prefer an expression of calmness under adversity. It is a subtle trick, and requires practice in front of a mirror to get it just right. Too much adversity and they think you're not coping; too much calmness and they think you're under-employed' I dislike the term 'avatar', when used to describe a portrait photograph. An avatar, in the sense of a picture, is merely the depiction of one's role-play alter-ego, often a ridiculous bronze-age deity. However, professional image is important. The choice and creation of online photos has an effect on the way your message is received and it is important to get that right. It is fine to use that photo of you after ten lagers on holiday in an Ibiza nightclub, but what works on Facebook looks hilarious on LinkedIn. My splendid photograph that I use online was done by a professional photographer at great expense and I've never had the slightest twinge of regret when I remember how much I paid for it. It is me, but a more pensive and dignified edition, oozing trust and wisdom. One gasps at the magical skill that a professional photographer can conjure up, without digital manipulation, to make the best of a derisory noggin (ed: slang for a head). Even if he had offered to depict me as a semi-naked, muscle-bound, sword-wielding hero, I'd have demurred. No, any professional person needs a carefully cultivated image that looks right. I'd never thought of using that profile shot, though I couldn't help noticing the photographer flinch slightly when he first caught sight of my face. There is a problem with using an avatar. The use of a single image doesn't express the appropriate emotion. At the moment, it is weird to see someone with a laughing portrait writing something solemn. A neutral cast to the face, somewhat like a passport photo, is probably the best compromise. Actually, the same is true of a working life in IT. One of the first skills I learned was not to laugh at managers, but, instead, to develop a facial expression that promoted a sense of keenness, energy and respect. Every profession has its own preferred facial cast. A neighbour of mine has the natural gift of a face that displays barely repressed grief. Though he is characteristically cheerful, he earns a remarkable income as a pallbearer. DBAs and SysAdmins generally prefer an expression of calmness under adversity. It is a subtle trick, and requires practice in front of a mirror to get it just right. Too much adversity and they think you're not coping; too much calmness and they think you're under-employed. With an appropriate avatar, you could do away with a lot of the need for 'smilies' to give clues as to the meaning of what you've written on forums and blogs. If you had a set of avatars, showing the full gamut of human emotions expressible in writing: Rage, fear, reproach, joy, ebullience, apprehension, exasperation, dissembly, irony, pathos, euphoria, remorse and so on. It would be quite a drop-down list on forums, but given the vast prairies of space on the average hard drive, who cares? It would cut down on the number of spats in Forums just as long as one picks the right avatar. As an unreconstructed geek, I find it hard to admit to the value of image in the workplace, but it is true. Just as we use professionals to tidy up and order our CVs and job applications, we should employ experts to enhance our professional image. After all you don't perform surgery or dentistry on yourself do you?

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• Merging Social Accounts: What We Learned This Weekend

  - by Mike Stiles

  Guest Post by Erika BrookesWe learned that it’s not always as easy as you think it’s going to be. While it’s widely accepted that merging multiple owned Facebook Pages that are duplicating communities and putting out the same type of content is a best practice, actually pulling it off without rattling fans is a trickier proposition. Facebook is nice and clear about how to merge Facebook Pages. Although content is not carried over, Likes from the pages you’re merging are. So you can imagine the surprise when such fans start seeing posts in their News Feed from a page they don’t believe they ever Liked. One community member accurately likened it to having your bank come under another bank’s brand name. The Facebook Page changes to the new brand, just like your debit card, emails, signs and other communication. This weekend we did our merge. The Facebook communities of Vitrue, Involver and Collective Intellect were pulled into one community, Oracle Social. Could we have handled it better? Oh yeah. Our intent was to make sure, to the fullest extent possible, that the fans of the Vitrue, Involver, and Collective Intellect brand pages were well-informed about the pending page merges in ADVANCE of the merge. While many were aware that Oracle acquired the three companies, many were not. We learned from fan feedback that we should have sent notifications MUCH earlier to make the brand Page merge crystal clear and to answer any questions. That was our bad, our responsibility and we apologize for Oracle Social showing up in your News Feed if you were not aware that it was a result of your fandom of Vitrue, Involver or Collective Intellect. It was our job to make you aware well in advance. Some felt they had never Liked the fan Pages of Vitrue, Involver or Collective Intellect, so they were understandably upset (some cultures may call it “fit to be tied”) when they found themselves fans of Oracle Social. One thing to consider is that since 2009, brands and developers have used and enjoyed free Involver tab apps like Twitter, RSS and YouTube (1.2 million of which are currently active), which included an opt-in Liking the Involver Page. Often, when Liking happens in a manner outside of the traditional clicking of a Like button on a brand Page, it’s easy to forget a Page was indeed Liked. Lastly, a few felt that their Like of the Page had been “bought.” It was not. No fans or Likes were separately purchased. Yes, the companies and the social properties of Vitrue, Involver and Collective Intellect were acquired by Oracle. Those brands are now being coordinated into the larger Oracle brand. In social media, that means those brands are being integrated into the Oracle Social community. So what now? We apologize and apply lessons learned. We learned that you not only have to communicate thoroughly and clearly, but you have to communicate well in advance of any actionable items that will affect fans. We’re more than willing to walk straight to the woodshed when we deserve it. Going forward, the social team here is dedicated to facilitating content, discussion and sharing around social for marketers, agencies, IT stakeholders and social staffs, including community managers. We anticipate Oracle Social being the premier gathering place for true social innovators as we move into social’s exciting next phase of development. Inevitably, some will still feel they are fans of the Page in error. While we hate to see you go, you may unlike the Page if it’s not relevant or useful to you. Let’s continue to contribute, participate, foster our desire to learn, and move forward together positively and constructively - both for current fans of the community and the many fans to come.

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• Openmatics Revolutionizes Fleet Management with Standards-Based Vehicle Telematics Platform

  - by Michael Snow

  Openmatics s.r.o. was founded in 2010 as a subsidiary of ZF Friedrichshafen AG, a global player in driveline and chassis technology. Oracle Customer:  Openmatics s.r.o.Location:  Pilsen, Czech RepublicIndustry:  AutomotiveEmployees:  70 Its goal was to develop and operate a flexible, open telematics platform for automotive applications, which is independent from vehicle and component suppliers—recognizing that the fragmented telematics market was not meeting today’s fleet management needs. Openmatics provides a rich product portfolio, and customers can extend the platform, as required, to meet their needs. Partners and third-parties can develop their own applications using the Openmatics’ software development kit and can sell them via the Openmatics app shop.ZF Friedrichshafen AG is a global player in driveline and chassis technology. With 121 production companies and 650 service partners in 26 countries, ZF is among the top 10 largest automotive suppliers worldwide. Founded in 1915 to develop and produce transmissions for airships and vehicles, the group’s product offerings now include transmissions and steering systems as well as chassis components and complete axle systems and modules.  A word from Openmatics s.r.o.  “Oracle WebCenter Portal, together with the underlying Oracle Application Development Framework, provided the fundamental infrastructure for the Openmatics platform. Fleet managers can now reduce fuel consumption and operating costs, and more efficiently manage vehicle usage, maintenance, and safety. The standards-based platform allows third-party suppliers to deploy their own vehicle telematics services as Openmatics apps and creates a de facto standard for the automotive industry, independent from a single manufacturer or service provider.” – Gero Strobel, Head of Development, Openmatics s.r.o. Challenges Create an industry standard for vehicle telematics by establishing a customizable platform that enables access to telematics information, such as current and past fuel consumption, through a web browser to better meet automotive market and customer needs Reduce fleet-management costs by eliminating the need to invest in isolated telematics hardware and software solutions per vehicle brand and vehicle component manufacturer Establish an open platform where third-party providers—such as original equipment manufacturers (OEM), insurers, fleet operators, and individual developers—can deploy their own vehicle telematics services Allow users to purchase targeted telematics services as single apps to reduce costs and ensure rapid growth of telematics services available on the platform Enable users to configure their telematics apps with ease to make sure the platform meets individual fleet management requirements, such as analyzing past and current fuel consumption of a truck fleet Solutions Deployed Oracle WebCenter Portal as a foundation for Openmatics, a standards-based automotive telematics platform that provides next-generation fleet management with unified digital communication from and to vehicles on the move Used Oracle Application Development Framework as the development framework for Oracle WebCenter Portal’s components and services, providing developers with ready-to-use software development kits with application programming interfaces, design templates, and visual tools that accelerated time to market Used Oracle Enterprise Pack for Eclipse to simplify telematics application development in Java Enabled fleet monitoring by recording vehicle data—such as fuel consumption information—through onboard units, delivering the information to Oracle Database, and making it accessible through a customizable app portfolio on any web browser Stored vehicle telematics data—sent as encrypted information—in Oracle Database, ensuring data integrity and immediate availability for the platform’s telematics applications Enabled a wide range of telematics services suppliers, from vehicle component manufacturers to fleet application developers, to offer vehicle telematics services on the Openmatics platform, ensuring platform independence from OEMs Provided Openmatics customers with the means to individually select the automotive telematics services that are relevant to their business requirements, eliminating the need to pay for superfluous information and reducing fleet management costs Oracle Products & Services Oracle Application Development Framework Oracle WebCenter Portal Oracle SOA Suite Oracle Enterprise Pack for Eclipse Oracle Database Oracle Consulting &amp;amp;amp;amp;amp;amp;amp;&amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;gt;amp;&amp;amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;amp;gt;lt;p&amp;amp;amp;amp;amp;amp;amp;amp;gt; &amp;amp;amp;amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;amp;amp;amp;gt;

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• Meet Matthijs, Dutch Inside Sales Representative for Oracle Direct

  - by Maria Sandu

  Today we would like to share some information around the Dutch Core Technology team in Malaga. Matthijs is one of the team members who decided to relocate from the Netherlands to Malaga to join Oracle Direct two years ago. Matthijs: “For the past two years I have been working as an Oracle Direct Core Technology Inside Sales representative for Named Accounts in the Netherlands, based in Malaga, Spain. In my case, working for the Dutch OD Core Technology team means that I am responsible for the Account Management of Larger companies in the Travel & Transportation and the Manufacturing, Retail & Distribution sector. I work together with the Oracle Field Account Managers and our Field Sales Management in the Netherlands where I am often the main point of contact for customers. This means that I deal with their requests and I manage their various issues, provide solutions and suggestions based on the Oracle Core Technology portfolio. I work on interesting projects with end-customers, making financial proposals and building business cases. It is a very interesting sales environment and for the last two years I improved my skills substantially. This month I will finish my Inside Sales career in Malaga to move to a position within Field Sales in the Netherlands. Oracle Direct has proven to be a great stepping stone for my career. Boost your personal development One of the reasons for joining Oracle was to boost my personal & career development. You can choose from various different trainings to follow all over Europe which enable you to reach both your personal and professional goals. Furthermore, you can decide your own career path and plan the steps necessary to achieve your goal. Many people aim to grow into Field Sales in their native countries, Business Development or Sales Management, but there are many possibilities once you decide to join Oracle. Overall, working at Oracle means working for an international company and one of the worldwide leaders in Enterprise Hardware & Software. Here you get all the tools necessary to develop yourself personally & professionally. Another great advantage of working for Oracle Direct is working from our office in Malaga, Southern Spain where we have over 400 employees from many countries across EMEA. It is a truly international environment! Working and living in Spain gives you an excellent opportunity to learn Spanish and of course enjoy the Spanish lifestyle, cuisine, beaches and much, much more!” Interview day Utrecht If you are inspired by the story of Matthijs and would like to explore the opportunity to join the Technology Sales team for the Dutch market in Malaga, let us know! We will organise an Interview day in the Oracle office in Utrecht on the 18th and 19th of September. We currently have multiple openings in the Core Technology team that focus on selling our Database portfolio in the Dutch market. We are looking for native Dutch speakers with a Bachelors degree, 2-5 years sales experience (ideally in IT) who are willing to relocate to Malaga for at least 2 years! For more information please contact [email protected] or [email protected].

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• How can a developer realize the full value of his work [closed]

  - by Jubbat

  I, honestly, don't want to work as a developer in a company anymore after all I have seen. I want to continue developing software, yes, but not in the way I see it all around me. And I'm in London, a city that congregates lots of great developers from the whole world, so it shouldn't be a problem of location. So, what are my concerns? First of all, best case scenario: you are paying managers salary out of yours. You are consistently underpaid by making up for the average manager negative net return plus his whole salary. Typical scenario. I am a reasonably good developer with common sense who cares for readable code with attention to basic principles. I have found way too often, overconfident and arrogant developers with a severe lack of common sense. Personally, I don't want to follow TDD or Agile practices like all the cool kids nowadays. I would read about them, form my own opinion and take what I feel is useful, but don't follow it sheepishly. I want to work with people who understand that you have to design good interfaces, you absolutely have to document your code, that readability is at the top of your priorities. Also people who don't have a cargo cult mentality too. For instance, the same person who asked me about design patterns in a job interview, later told me that something like a List of Map of Vector of Map of Set (in Java) is very readable. Why would someone ask me about design patterns if they can't even grasp encapsulation? These kind of things are the norm. I've seen many examples. I've seen worse than that too, from very well paid senior devs, by the way. Every second that you spend working with people with such lack of common sense and clear thinking, you are effectively losing money by being terribly inefficient with your time. Yet, with all these inefficiencies, the average developer earns a high salary. So I tried working on my own then, although I don't like the idea. I prefer healthy exchange of opinions and ideas and task division. I then did a bit of online freelancing for a while but I think working in a sweatshop might be more enjoyable. Also, I studied computer engineering and you are in an environment in which your client will presume you don't have any formal education because there is no way to prove it. Again, you are undervalued. You could try building a product, yes. But, of course, luck is a big factor. I wonder if there is a way to work in something you can do well, software development, and be valued for the quality of your work and be paid accordingly, and where you and only you get fairly paid for the value you generate. I know that what I have written seems somehow unlikely but I strongly feel this way. Hopefully someone will understand me and has already figured this out. I don't think I'm alone in this kind of feeling.

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• PHP-FPM stops responding and dies [migrated]

  - by user12361

  I'm running Drupal 6 with Nginx 1.5.1 and PHP-FPM (PHP 5.3.26) on a 1GB single core VPS with 3GB of swap space on SSD storage. I just switched from shared hosting to this unmanaged VPS because my site was getting too heavy, so I'm still learning the ropes. I have moderately high traffic, I don't really monitor it closely but Google Adsense usually record close to 30K page views/day. I usually have 50 to 80 authenticated users logged in and a few hundred more anonymous users hitting the Boost static HTML cache at any given moment. The problem I'm having is that PHP-FPM frequently stops responding, resulting in Nginx 502 or 504 errors. I swear I have read every page on the internet about this issue, which seems fairly common, and I've tried endless combinations of configurations, and I can't find a good solution. After restarting Nginx and PHP-FPM, the site runs really fast for a while, and then without warning it simply stops responding. I get a white screen while the browser waits on the server, and after about 30 seconds to a minute it throws an Nginx 502 or 504 error. Sometimes it runs well for 2 minutes, sometimes 5 minutes, sometimes 5 hours, but it always ends up hanging. When I find the server in this state, there is still plenty of free memory (500MB or more) and no major CPU usage, the control and worker PHP-FPM processes are still present, and the server is still pingable and usable via SSH. A reload of PHP-FPM via the init script revives it again. The hangups don't seem to correspond to the amount of traffic, because I observed this behavior consistently when I was testing this configuration on a development VPS with no traffic at all. I've been constantly tweaking the settings, but I can't definitively eliminate the problem. I set Nginx workers to just 1. In the PHP-FPM config I have tried all three of the process managers. "Dynamic" is definitely the least reliable, consistently hanging up after only a few minutes. "Static" also has been unreliable and unpredictable. The least buggy has been "ondemand", but even that is failing me, sometimes after as much as 12 to 24 hours. But I can't leave the server unattended because PHP-FPM dies and never comes back on its own. I tried adjusting the pm.max_children value from as low as 3 to as high as 50, doesn't make a lot of difference, but I currently have it at 10. Same thing for the spare servers values. I also have set pm.max_requests anywhere from 30 to unlimited, and it doesn't seem to make a difference. According to the logs, the PHP-FPM processes are not exiting with SIGSEGV or SIGBUS, but rather with SIGTERM. I get a lot of lines like: WARNING: [pool www] child 3739, script '/var/www/drupal6/index.php' (request: "GET /index.php") execution timed out (38.739494 sec), terminating and: WARNING: [pool www] child 3738 exited on signal 15 (SIGTERM) after 50.004380 seconds from start I actually found several articles that recommend doing a graceful reload of PHP-FPM via cron every few minutes or hours to circumvent this issue. So that's what I did, "/etc/init.d/php-fpm reload" every 5 minutes. So far, it's keeping the lights on. But it feels like a dreadful hack. Is PHP-FPM really that unreliable? Is there anything else I can do? Thanks a lot!

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