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  • Difference between Service Engineer and FAE

    - by JB
    I'm a young engineer looking into different fields I can get into, and recently I've come across tons of FAE jobs (live in Japan) Another position is a service engineering position. My question is what's the difference between a Field appllication engineer and service engineer? (I hear that FAE job's require more sales and human interaction with pre-sales and post-sales support? And service engineers are basically highly specialized technicians that service broken equipment or something?) Appreciate any help

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  • Google App Engine - SiteMap Creation for a social network

    - by spidee
    Hi all. I am creating a social tool - I want to allow search engines to pick up "public" user profiles - like twitter and face-book. I have seen all the protocol info at http://www.sitemaps.org and i understand this and how to build such a file - along with an index if i exceed the 50K limit. Where i am struggling is the concept of how i make this run. The site map for my general site pages is simple i can use a tool to create the file - or a script - host the file - submit the file and done. What i then need is a script that will create the site-maps of user profiles. I assume this would be something like: <?xml version="1.0" encoding="UTF-8"?> <urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9"> <url> <loc>http://www.socialsite.com/profile/spidee</loc> <lastmod>2010-5-12</lastmod> <changefreq>???</changefreq> <priority>???</priority> </url> <url> <loc>http://www.socialsite.com/profile/webbsterisback</loc> <lastmod>2010-5-12</lastmod> <changefreq>???</changefreq> <priority>???</priority> </url> </urlset> Ive added some ??? as i don't know how i should set these settings for my profiles based on the following:- When a new profile is created it must be added to a site-map. If the profile is changed or if "certain" properties are changed - then i don't know if i update the entry in the map - or do something else? (updating would be a nightmare!) Some users may change their profile. In terms of relevance to the search engine the only way a google or yahoo search will find the users (for my requirement) profile would be for example by means of [user name] and [location] so once the entry for the profile has been added to the map file the only reason to have the search-bot re-index the profile would be if the user changed their user-name - which they cant. or their location - and or set their settings so that their profile would be "hidden" from search engines. I assume my map creation will need to be dynamic. From what i have said above i would imagine that creating a new profile and possible editing certain properties could mark it as needing adding/updating in the sitemap. Assuming i will have millions of profiles added/being edited how can i manage this in a sensible manner. i know i need a script that can append urls as each profile is created i know the script will prob be a TASK - running at a set freq - perhaps the profiles have a property like "indexed" and the TASK sets them to "true" when the profiles are added to the map. I dont see the best way to store the map - do i store it in the datastore i.e; model=sitemaps properties key_name=sitemap_xml_1 (and for my map sitemap_index_xml) mapxml=blobstore (the raw xml map or ror map) full=boolean (set true when url count is 50) # might need this as a shard will tell us To make this work my thoughts are m cache the current site map structure as "sitemap_xml" keep a shard of url count when my task executes 1. build the xml structure for say the first 100 urls marked "index==false" (how many could u run at a time?) 2. test if the current mcache sitemap is full (shardcounter+10050K) 3.a if the map is near full create a new map entry in models "sitemap_xml_2" - update the map_index file (also stored in my model as "sitemap_index" start a new shard - or reset.2 3.b if the map is not full grab it from mcache 4.append the 100 url xml structure 5.save / m cache the map I can now add a handler using a url map/route like /sitemaps/* Get my * as map name and serve the maps from the blobstore/mache on the fly. Now my question is does this work - is this the right way or a good way to start? Will this handle the situation of making sure the search bots update when a user changes their profile - possibly by setting the change freq correctly? - Do i need a more advance system :( ? or have i re-invented the wheel! I hope this is all clear and make some form of sense :-)

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  • writing code for nm-alike command [C++]

    - by Neeraj
    Hi everyone! Out of curiosity about reverse engineering, I am thinking of writing a simple program (in C++) that takes an executable as input and produces the names of all the functions that were a part of source program of that executable. Any pointers on how should I go about it? Step-by-step approach would be much appreciated!

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  • Customization: It’s Wanted in Enterprise Tech Platforms Too

    - by Mike Stiles
    Did you know that every customer service person does their job the exact same way in every business organization?  And did you know that every business organization cares about the exact same metrics? I hope not, because both those things couldn’t be farther from the truth. And if there are different needs and approaches in different enterprises, it stands to reason technology platforms must become increasingly customizable. Oracle Social Cloud sees that coming and is doing something about it, at least in terms of social media management. Today we introduce Social Station, a customizable user experience workspace within the Oracle Social Relationship Management (SRM) platform. We think a lot about customer-centricity and customer experience around here, and we know our own customers are ready to start moving forward in being able to set up their work environments in the ways that work best for them. That kind of thing increases productivity, helps deliver on social objectives faster, and generally just makes life more pleasant. A recent IDG Enterprise report says that enterprises currently investing in more consumerized, easy-to-use technologies experience a 56% increase in employee productivity and a 46% increase in customer satisfaction. Imagine that. When you make it easier and more pleasant for employees to help customers, more customers get helped and everyone ends up happier. So what does this Social Station do and what does it mean, exactly? It’s an innovative move to take some pretty high-end tech (take a bow developers) and simplify it, making things more intuitive: Drag and drop lets you easily build out and personalize your social workspace with different modules. The new Custom Analytics module can mix and match over 120 metrics with thousands of customizable reporting options. You can check constantly refreshed updates and keep a real-time eye on the numbers you’re trying to move. One-click sharing and annotation in the Custom Analytics module improves sharing and collaboration across teams, departments and executives. Multi-view layout helps you leverage social insights by letting you monitor conversations by network, stream, metric, graph type, date range, and relative time period. The Enhanced Calendar is a better visual representation of content, posts, networks and views, letting you easily toggle between functions and views. The Oracle Social Station sets us up to always be developing & launching additional social modules for you, covering areas like content curation, influencer engagement, and command center creation. Oracle Social Cloud Group VP Meg Bear says, “Consumers today have high expectations of their technology application capabilities and usability, and those expectations don’t stop when they enter their workplaces.” In other words, internal enterprise technology platforms must reflect the personalization and customization being called for in consumer products and marketing. “One size fits all” is becoming an endangered concept. @mikestiles @oraclesocial

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  • Alert: It is No Longer 1982, So Why is CRM Still There?

    - by Mike Stiles
    Hot off the heels of Oracle’s recent LinkedIn integration announcement and Oracle Marketing Cloud Interact 2014, the Oracle Social Cloud is preparing for another big event, the CRM Evolution conference and exhibition in NYC. The role of social channels in customer engagement continues to grow, and social customer engagement will be a significant theme at the conference. According to Paul Greenberg, CRM Evolution Conference Chair, author, and Managing Principal at The 56 Group, social channels have become so pervasive that there is no longer a clear reason to make a distinction between “social CRM” and traditional CRM systems. Why not? Because social is a communication hub every bit as vital and used as the phone or email. What makes social different is that if you think of it as a phone, it’s a party line. That means customer interactions are far from secret, and social connections are listening in by the hundreds, hearing whether their friend is having a positive or negative experience with your brand. According to a Mention.com study, 76% of brand mentions are neutral, neither positive nor negative. These mentions fail to get much notice. So think what that means about the remaining 24% of mentions. They’re standing out, because a verdict, about you, is being rendered in them, usually with emotion. Suddenly, where the R of CRM has been lip service and somewhat expendable in the past, “relationship” takes on new meaning, seriousness, and urgency. Remarkably, legions of brands still approach CRM as if it were 1982. Today, brands must provide customer experiences the customer actually likes (how dare they expect such things). They must intimately know not only their customers, but each customer, because technology now makes personalized experiences possible. That’s why the Oracle Social Cloud has been so mission-oriented about seamlessly integrating social with sales, marketing and customer service interactions so the enterprise can have an actionable 360-degree view of the customer. It’s the key to that customer-centricity we hear so much about these days. If you’re attending CRM Evolution, Chris Moody, Director of Product Marketing for the Oracle Marketing Cloud, will show you how unified customer experiences and enhanced customer centricity will help you attract and keep ideal customers and brand advocates (“The Pursuit of Customer-Centricity” Aug 19 at 2:45p ET) And Meg Bear, Group Vice President for the Oracle Social Cloud, will sit on a panel talking about “terms of engagement” and the ways tech can now enhance your interactions with customers (Aug 20 at 10a ET). If you can’t be there, we’ll be doing our live-tweeting thing from the @oraclesocial handle, so make sure you’re a faithful follower. You’ll notice NOBODY is writing about the wisdom of “company-centricity.” Now is the time to bring your customer relationship management into the socially connected age. @mikestilesPhoto: Sue Pizarro, freeimages.com

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  • With modern PC systems, what less-than-optimal designs have we inherited?

    - by Rob Kam
    What have been less than optimal design choices, that are now (almost) immutable features of the modern PC system, and what constraints led to these choices? There have been a great many of these. For example the qwerty keyboard is widespread although the Dvorak keyboard might be a better choice. I guess this is something to do with the teletypes that were used as early computer keyboards, which had originally been modified from typewriters.

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  • Why is String Templating Better Than String Concatenation from an Engineering Perspective?

    - by stephen
    I once read (I think it was in "Programming Pearls") that one should use templates instead of building the string through the use of concatenation. For example, consider the template below (using C# razor library) <in a properties file> Browser Capabilities Type = @Model.Type Name = @Model.Browser Version = @Model.Version Supports Frames = @Model.Frames Supports Tables = @Model.Tables Supports Cookies = @Model.Cookies Supports VBScript = @Model.VBScript Supports Java Applets = @Model.JavaApplets Supports ActiveX Controls = @Model.ActiveXControls and later, in a separate code file private void Button1_Click(object sender, System.EventArgs e) { BrowserInfoTemplate = Properties.Resources.browserInfoTemplate; // see above string browserInfo = RazorEngine.Razor.Parse(BrowserInfoTemplate, browser); ... } From a software engineering perspective, how is this better than an equivalent string concatentation, like below: private void Button1_Click(object sender, System.EventArgs e) { System.Web.HttpBrowserCapabilities browser = Request.Browser; string s = "Browser Capabilities\n" + "Type = " + browser.Type + "\n" + "Name = " + browser.Browser + "\n" + "Version = " + browser.Version + "\n" + "Supports Frames = " + browser.Frames + "\n" + "Supports Tables = " + browser.Tables + "\n" + "Supports Cookies = " + browser.Cookies + "\n" + "Supports VBScript = " + browser.VBScript + "\n" + "Supports JavaScript = " + browser.EcmaScriptVersion.ToString() + "\n" + "Supports Java Applets = " + browser.JavaApplets + "\n" + "Supports ActiveX Controls = " + browser.ActiveXControls + "\n" ... }

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  • Online training modules / programs for best software engineering practices?

    - by Steve
    We're taking over a team in a foreign country and the programming standards there aren't up to par with US standards. Folks there lack the formal training and basic understanding of computing concepts of databases, how computers work, what good software engineering practices are. Short of sending these ppl to college again, are there good online courses available that we can enroll them into so that they can upgrade their skills? I am specifically looking for online training courses, but recommendations for books are also welcome. This is language-agnostic.

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  • Transisting from Chemical engineering to software industry what to do??

    - by console cowboy
    Hello all. Currently I am in my last semester of Engineering & has made my mind to switch to software field but given my knowledge of programming limited only to C. I am confused what to do next.Currently i have two choices. 1) Get good at C,Learn Python & write some good code/Apps & increase my employability chances. Or 2) Do some Java/.Net certifications to increase my employability chances. Any kind of advice/suggestion is highly welcomed. P.s:I am also good at Linux & have a above average knowledge of operating systems. P.p.s:An view from Indian Programmers would be beneficial.

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  • Which specific practices could be called "software craftsmanship" rather than "software engineering"?

    - by FinnNk
    Although not a new idea there seems to have been a big increase in the interest in software craftsmanship over the last couple of years (notably the often recommended book Clean Code's full title is Clean Code: A Handbook of Agile Software Craftsmanship). Personally I see software craftsmanship as good software engineering with an added interest in ensuring that the end result is a joy to work with (both as an end user and as someone maintaining that software) - and also that its focus is more at the coding level of things than the higher level process things. To draw an analogy - there were lots of buildings constructed in the 50s and 60s in a very modern style which took very little account of the people who would be living in them or how those buildings would age over time. Many of those buildings rapidly developed into slums or have been demolished long before their expected lifespans. I'm sure most developers with a few years under their belts will have experienced similar codebases. What are the specific things that a software craftsman might do that a software engineer (possibly a bad one) might not?

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  • Which stages of the requirements analysis process in mobile requirements engineering are the most challenging ones?

    - by user363295
    I'm doing a research on formulating a requirements analysis model as a stage of requirements engineering for mobile-application development by considering the limitations and the needs of it ( agility and etc.. .), what I'm trying to figure out is that which parts of this process (requirements analysis for mobile development) are the most challenging ones ( so i can focus more on) , and if there is any stage that u think I need to include or exclude (exp. some may think a quality plan may or may not be necessary and etc.) to make it more clear below is the list of few of the areas in which I can focus on ( by the way your suggestions can be anything out of the below list.) -Requirements specification -Prototyping -Requirements Prioritization -Focusing on quality functions

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  • Transitioning from Chemical engineering to software industry what to do??

    - by console cowboy
    Hello all. Currently I am in my last semester of Engineering & has made my mind to switch to software field but given my knowledge of programming limited only to C. I am confused what to do next.Currently i have two choices. Get good at C, learn Python & write some good code/Apps & increase my employability chances. Do some Java/.Net certifications to increase my employability chances? Any kind of advice/suggestion is highly welcomed. P.S:I am also good at Linux & have a above average knowledge of operating systems. P.p.s: Advice from Indian Programmers would be beneficial.

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  • How can I avoid the engineering mistakes of PDT?

    - by ashy_32bit
    As a developer with enough experience to evaluate a tool, I may say that PDT is very huge in size and slow in performance for a PHP IDE. It gets bigger by release and exponentially slower by the size of the projects. Add some extra syntax coloring rules and it literally crawls, code completion works randomly and building workspace takes like forever. Java black magic (-Xmx etc) eases the pain a little but that's it. So my questions are: Why is PDT like this? What design or engineering factors led to its poor performance? How can I avoid making these same mistakes in my own products?

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  • "Invite your friends" feature in RoR

    - by Nisanio
    Hi, many social networks let to invite your gmail-hotmail-yahoo friends (even Outlook, but I thinks that is more difficult) to the social network. Basically the app read your email friends list and sent a email invitation. How can I achieve this in RoR? Thanks

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  • How to calculate line count for project

    - by sixtyfootersdude
    I am taking a software engineering class right now. Our assignment is to evaluate Mozilla's Thunderbird. Our assignment is to evaluate the size of Thunderbird. One metric that we need to use is the number of lines of code in the project. (Lines of code meaning not including comments or new lines). Is there a standard way to find the number of lines or am I better off just cracking out a script to do this? I think that I could do something like this: # remove all comments find -name *.java | \ sed "/\/*/,\*\// s/.*//g | \ # remove multiline comments sed s/\/\///g # remove single line comments # count not empty lines find -name *.java | grep -c "<character>" But I would need to do that for each file type. It seems like there should be some utility that does that already. (something mac/unix compatible would be preferable).

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  • Answer to: How to make Facebook FBML valid (XHTML)!

    - by Michael
    Hi guys, Found this nice article: http://www.ka-mediendesign.com/blog/facebook-markup-language-in-xhtml/ It's german but you can use the google translator. This is the answer to the question "how to make Facebook FBML code - Valid [closed]". Very simple. The social plugins are on this site, too. And the page is valid xhtml 1.1! Cheers, Michael

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  • django link to any user profile in social comunity

    - by dana
    i am trying to build a virtual comunity, and i have a profile page, and a personal page. In the profile page, one can see only the posts of one user(the user whos profile is checked), in the personal page one can see his posts, plus all the posts he has subscribed to (just like in Facebook) it's a little confusing for me how i can link to the profile of one user, i mean when anybody clicks on a username, it should link to his personal profile page. for example, if someone searches name "abc", the rsult would be "abc",and link to his profile. How can i pass to one function the username or id of a linked user? i mean, showing the profile of the logged in user who is checking his profile is quite easy.But how about another user profile, if one wants to access it? thanks a lot!

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  • How to use a DHT for a social trading environment

    - by Lirik
    I'm trying to understand if a DHT can be used to solve a problem I'm working on: I have a trading environment where professional option traders can get an increase in their risk limit by requesting that fellow traders lend them some of their risk limit. The lending trader will can either search for traders with certain risk parameters which are part of every trader's profile, i.e. Greeks, or the lending trader can subscribe to requests from certain traders. I want this environment to be scalable and decentralized, but I don't know how traders can search for specific profile parameters when the data is contained in a DHT. Could anybody explain how this can be done?

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  • Best Practices / Patterns for Enterprise Protection/Remediation of SSNs (Social Security Numbers)

    - by Erik Neu
    I am interested in hearing about enterprise solutions for SSN handling. (I looked pretty hard for any pre-existing post on SO, including reviewing the terriffic SO automated "Related Questions" list, and did not find anything, so hopefully this is not a repeat.) First, I think it is important to enumerate the reasons systems/databases use SSNs: (note—these are reasons for de facto current state—I understand that many of them are not good reasons) Required for Interaction with External Entities. This is the most valid case—where external entities your system interfaces with require an SSN. This would typically be government, tax and financial. SSN is used to ensure system-wide uniqueness. SSN has become the default foreign key used internally within the enterprise, to perform cross-system joins. SSN is used for user authentication (e.g., log-on) The enterprise solution that seems optimum to me is to create a single SSN repository that is accessed by all applications needing to look up SSN info. This repository substitutes a globally unique, random 9-digit number (ASN) for the true SSN. I see many benefits to this approach. First of all, it is obviously highly backwards-compatible—all your systems "just" have to go through a major, synchronized, one-time data-cleansing exercise, where they replace the real SSN with the alternate ASN. Also, it is centralized, so it minimizes the scope for inspection and compliance. (Obviously, as a negative, it also creates a single point of failure.) This approach would solve issues 2 and 3, without ever requiring lookups to get the real SSN. For issue #1, authorized systems could provide an ASN, and be returned the real SSN. This would of course be done over secure connections, and the requesting systems would never persist the full SSN. Also, if the requesting system only needs the last 4 digits of the SSN, then that is all that would ever be passed. Issue #4 could be handled the same way as issue #1, though obviously the best thing would be to move away from having users supply an SSN for log-on. There are a couple of papers on this: UC Berkely: http://bit.ly/bdZPjQ Oracle Vault: bit.ly/cikbi1

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