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• Production monitoring for EC2 instances

  - by Janine

  I'm setting up my first production instance on EC2 and want to make sure I have all necessary monitoring in place. There are three different types of things I want to monitor: Is the instance running? EC2 instances can be terminated without warning if the underlying hardware fails, and as far as I know they aren't automatically restarted. So if not, start it back up. Is UNIX running properly? This is the usual stuff about CPU load, disk space, etc. Is the website responding? If not, restart it. I initially set up Nagios on a physical server outside the cloud, but it is really only helpful for item 2. It can tell me if the instance is gone or if the website is not responding, but as far as I can tell it can't execute any commands to fix the situation. My Googling on this subject has yielded a plethora of options - Cacti, Monit, God, Ganglia, and probably more I'm forgetting now. I don't have time to research them all. I am aware of Amazon's Cloudwatch but it doesn't seem to do anything that my Nagios installation doesn't already do. If you already have something like this in place, can you please share what has worked well for you?

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• Coffee spilled inside computer, damaged hard drive

  - by Harpreet

  Today coffee spilled over my table, and some of it (very less) reached the PC case placed under the table. I think little bit of it got inside the PC case through the front. As that happened the fan started running very fast and made noise. I tried to restart to see if it becomes fine, but the computer didn't start again. First it gave an error of "Alert! Air temperature sensor not detected" and didn't start. Next I tried again multiple times of starting the computer but then it gave some memory error. I was not able to start the computer. Incase there's a problem in hard disk or something related to memory, is there any way we can extract our work or data? I am scared if I am not able to extract my work in case some problem occurs like that. What options would I have? Help!! EDIT: I have attached the photo here and you can see the area spilt in red circle. The hard drive electronics have been affected and internal speaker may also have been affected. Any advise on cleaning and if hard drive can work? EDIT 2: Are there any professional services offered to extract data from blemished hard disk, like this one, in case I am not able to run it personally?

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• How To Find Reasons of Why Site Goes Online/Offline

  - by HollerTrain

  Seems today a website I manage has been going online and offline throughout the entire day. I have no idea what is causing the issue so I am seeking guidance on where to start. It is a Wordpress based site. So here is what I DO know: I use a program that pings the server every minute and when the server is not responding me it emails me, so I can know exactly when the site is online and offline. The site between 8pm to 12pm 12.28, and around the 1a hour early morning 12.29 (New York City timezone, and all times below are in same timezone). At the time of the ups/downs I see a lot of strain on the memory usage. Look at the load average when the site is going online/offline (http://screencast.com/t/BRlfXkqrbJII). Then I ran this command to restart http (http://screencast.com/t/usVtYWZ2Qi) and the memory usage then goes down to this (http://screencast.com/t/VdTIy3bgZiQB). An hour after I restarted http, the site then went offline/online so restarting the http didn't do much help. When the site is going offline/online, I ran the top command and get this (http://screencast.com/t/zEwr7YQj3). Here is a top command when the site is at it's lowest (http://screencast.com/t/eaMfha9lbT - so this would be dubbged "normal"). Here is a bandwidth report (http://screencast.com/t/AS0h2CH1Gypq). The traffic doesn't seem to be that much (http://screencast.com/t/s7hrWNNic1K), but looking at my times the site is going up/down this may be one of the reasons? I have the dvp Nitro package at Media Temple (http://mediatemple.net/webhosting/nitro/). So at this point I would request some help in trying to figure out what the cause of this is, and how I can go about pinpointing this issue. ANY HELP is greatly appreciated.

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• Ubuntu init.d script not being called on startup

  - by Mike

  I've got a script in ubuntu 9.04 in init.d that I've set to run on start on with update-rc.d using update-rc.d init_test defaults 99. All of the symlinks are there and the permissions appear to be correct -rwxr-xr-x 1 root root 642 2010-10-28 16:44 init_test mike@xxxxxxxxxx:~$ find /etc -name S99* | grep init_test find: /etc/rc5.d/S99init_test find: /etc/rc4.d/S99init_test find: /etc/rc2.d/S99init_test find: /etc/rc3.d/S99init_test The script runs through source and ./ without issue and behaves correctly. Here is the source of the script: #!/bin/bash ### BEGIN INIT INFO # Provides: init test script # Required-Start: $remote_fs $syslog # Required-Stop: $remote_fs $syslog # Default-Start: 2 3 4 5 # Default-Stop: 0 1 6 # Short-Description: Start daemon at boot time # Description: Enable service provided by daemon. ### END INIT INFO start() { echo "hi" echo "start called" >> /tmp/test.log return } stop() { echo "Stopping" } echo "Script called" >> /tmp/test.log case "$1" in start) start ;; stop) stop ;; *) echo "Usage: {start|stop|restart}" exit 1 ;; esac exit $? When the machine starts, I don't see "script called" or "start called" in the test.log at all. Is there anything obvious I'm messing up?

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• Windows Media Center showing Jerky Video on PC

  - by Kris Erickson

  I had to repave my Windows 7 x64 box last week due to a hard drive crash, and for a while everything was running perfectly but now all videos in Windows Media Center are jerky (the sound is fine, they just seem to skip a ton of frames all the time). This is on the local machine, but the same thing happens when I try to stream to my Xbox. The videos all show fine in VLC and Windows Media Player. I guess I must have installed something recently (in the process of getting all the apps I usually have running on my PC) that caused this but for the life of me I can't figure it out. I have updated to the latest video driver (and then rolled back to the standard Windows 7 driver), I have rolled back all the other drivers that I have installed (I believe). I have uninstalled all the codec packs (I also run TVersity, so I hate the TVersity codec pack installed), and I uninstalled TVersity. Nothing seems to help. I have uninstalled windows media center, and reinstalled it from the Programs and Features. I have basically ran out of things to try to fix this, and am almost thinking about reinstalling Windows again. Any suggestions?

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• Fedora 12 on Vmware network disabled on restore

  - by Chaitanya

  I have a fedora 12 guest running on VMWare on windows 7. I use it mainly for the occasional linux dev. Whenever I restart the guest, networking works fine. But if I close the VMware player and save state, the next time I start the image, networking is disabled (red x on the network icon. message saying networking disabled). I can't seem to find a way to restore networking. I have to reboot the guest to get my network access back again. My Ubuntu image doesn't have this problem. I can close the player and when I re run the image, I can pick up where I left off, with all the open firefox windows and application windows as I left them. Fedora saves state, but doesn't seem to enable networking. There is a relevant warning I have seen "SELinux is preventing /sbin/ifconfig "read" access to/var/run/vmware-active-nics." But I am not sure how to solve it. I know fedora isn't officially supported by VMware, but it seems to be working fine for the most part and meeting my needs, except for this one little issue. Any help would be much appreciated.

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• Ubuntu 10.04 freezing and Ctrl + Alt + Backspace does nothing but music keeps playing

  - by Bryce Thomas

  I'm having intermittent problems where the screen will freeze in Ubuntu. I've tried using Ctrl + Alt + Backspace to restart the X-server, though this does nothing. When the freeze occurs, there's a small square of black dashes around the mouse pointer - maybe 1 inch in size. These dashes look a lot like a 2d barcode. The rest of the screen looks normal, but I can't move the mouse and none of the keyboard shortcuts work to do anything. However, music that I begin playing before the freeze continues to play, which seems to indicate it hasn't stalled up completely. I've noticed a similar freezing problem when I'm using Windows 7. That is, I see the same barcode like dashes around the mouse pointer when it freezes up. So I'm guessing it's either a driver or hardware problem. I thought if it was a hardware problem though, the whole computer might stop working (i.e. music would stop playing)? The video card I am using is an Nvidia, and I believe it's in the 7600 range. In Ubuntu I have the drivers for the card set to the latest available (proprietary). Ideally I'd like to be able to continue using the proprietary drivers. Is there any known issues with the drivers for this model graphics card, or has anyone experienced the same problem and knows how to fix it?

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• Use Apache authentication to Segregate access to Subversion subdirectories

  - by Stefan Lasiewski

  I've inherited a Subversion repository, running on FreeBSD and using Apache2.2 . Currently, we have one project, which looks like this. We use both local files and LDAP for authentication. <Location /> DAV svn SVNParentPath /var/svn AuthName "Staff only" AuthType Basic # Authentication through Local file (mod_authn_file), then LDAP (mod_authnz_ldap) AuthBasicProvider file ldap # Allow some automated programs to check content into the repo # mod_authn_file AuthUserFile /usr/local/etc/apache22/htpasswd Require user robotA robotB # Allow any staff to access the repo # mod_authnz_ldap Require ldap-group cn=staff,ou=PosixGroup,ou=foo,ou=Host,o=ldapsvc,dc=example,dc=com </Location> We would like to allow customers to access to certain subdirectories, without giving them global access to the entire repository. We would prefer to do this without migrating these sub-directories to their own repositories. Staff also need access to these subdirectories. Here's what I tried: <Location /www.customerA.com> DAV svn SVNParentPath /var/svn # mod_authn_file AuthType Basic AuthBasicProvider file AuthUserFile /usr/local/etc/apache22/htpasswd-customerA Require user customerA </Location> <Location /www.customerB.com> DAV svn SVNParentPath /var/svn # mod_authn_file AuthType Basic AuthBasicProvider file AuthUserFile /usr/local/etc/apache22/htpasswd-customerB Require user customerB </Location> I've tried the above. Access to '/' works for staff. However, access to /www.customerA.com and /www.customerB.com does not work. It looks like Apache is trying to authenticate the 'customerB' against LDAP, and doesn't try local password file. The error is: [Mon May 03 15:27:45 2010] [warn] [client 192.168.8.13] [1595] auth_ldap authenticate: user stefantest authentication failed; URI /www.customerB.com [User not found][No such object] [Mon May 03 15:27:45 2010] [error] [client 192.168.8.13] user stefantest not found: /www.customerB.com What am I missing?

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• Sony PMB causing failure to load Windows 7 Pro 64-bit normally or even Safe Mode

  - by Wesley

  After installing Sony's Picture Motion Browser on my desktop with Windows 7 Pro x64, it always goes to Startup Repair due to Windows 7 failing to start. This always happens after I try to install it. I've installed with all unnecessary programs closed and all disk drives and unnecessary usb ports empty. I don't exactly know what is causing the problem. Any ideas? My desktop is an HP m8530f. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01469325&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3740333&lang=en Only upgrades are an HD4350 and a 500W PSU. EDIT: Windows 7 cannot start now. I'm currently running diagnostic tests from the BIOS. EDIT: Here are the problem details. Problem Signature: Problem Event Name: StartupRepairOffline Problem Signature 01: 6.1.7600.16385 Problem Signature 02: 6.1.7600.16385 Problem Signature 03: unknown Problem Signature 04: 21201022 Problem Signature 05: AutoFailover Problem Signature 06: 8 Problem Signature 07: CorruptFile OS Version: 6.1.7600.2.0.0.256.1 Local ID: 1033 CONCLUSION: So, I think Sony PMB may have caused some sort of corruption in the system files. So if you have Windows 7 and plan on installing Sony PMB, find a Vista or XP machine to install on.

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• How do you do a keyword search the Services.msc (mmc) window in Windows 7?

  - by Warren P

  When you want to run a service, you have very limited capabilities, in all current Windows versions, as far as I can tell. I usually start Services by typing "services.msc" into the Start-Run box, on most versions of Windows, this works. I know how to click the "Name" column in the MMC view of Windows Services. If you know what the first few characters of a service name is, you can usually sort by the name, and type the prefix to scroll the list down (find Windows Search for example). This seems pretty weak to me, so I spent some time searching the interwebs for tools that do a better job of managing services. Usually I have a keyword that I know "fooWare" might be the keyword, and I need to find the (usually badly named) service and start it and stop it. This is often WAY too hard. The best I could do is "NET SERVICES" from the command line, and maybe add a grep in there, but that doesn't list every service, only a few of them. And the MMC snap-in in Win7 now has an Export List button, exporting to csv text file feature which I have used from time to time, to export and then search. I have thought of writing my own tool. I'm hoping a better "service manager" utility exists out there that sysadmins use. I'd like a search box at the top right corner, kind of the same way that the Add-Remove-Programs dialog in Win7 and Vista has a search facility. Does such a services utility exist out there?

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• Utility to grant admin rights to a user in Windows XP for few hours/days?

  - by user15660

  Hi, I have two accounts on my windows xp home desktop. The default regular user is used for everything and the 2nd user which has admin rights is used only for installations. I do this to avoid malware infestations during web browsing and limited user account is guarding against online threats to a good extend but many programs refuse to run under limited rights like revo uninstaller. many installs i run from limited user by selectin "run as" from right click context menu of the .exe file. but some apps need admin rights for certain. I use "switch user" to go to admin mode and do the install/uninstall. but the admin user has none of my preferences bookmarks setup nor has my locate32 indexing done and ready for fast search Is there a utility which I can use "run as" login in administration login and use that to grant my limited user admin rights for a limited amount of period like few hours or days? Please help. I guess MS might have closed many doors of it for fear of exploitation of the API. are there any?

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• How to connect to Oracle DB via ODBC

  - by Mat

  I am attempting to connect to a remote Oracle DB via ODBC. I am totally inexperienced and fail to connect. What I have installed: Oracle 'ODBC Driver for RDB' A program I want to connect from (Altova Mapforce, an ETL) What I do: Under Administrative tools I open the Windows "ODBC Data Source Administrator I click 'Add..' and select the Oracle ODBC Driver The Window 'Oracle RDB Driver Setup' opens. I fill in: Data source name: free choice Description: I leave blank Transport: I choose TCP/IP Server: I input the IP address of the server Service: I leave 'generic' UserID: I enter the user name (that belongs to the password I have) Attach Statement: no idea what do do here?? Upon choosing 'OK', the 'Oracle RDB ODBC Driver Connect' opens and I am prompted the password. I enter the password and the connection fails. Questions Do I need further programs on my computer, e.g. the Oracle client of Instant client? I am never prompted the port of the server - isn't this relevant? I am never prompted SID - isn't this relevant? I connected from SQL developer easily - it prompted only server IP, port, username, password and SID.

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• How can I systematically shut down Windows services in order?

  - by cbmeeks

  We have this open source application that has three (3) services. For the purpose of this question, let's call them A, B, and C. Now, they have to be shut down in a specific order. That order would be A then B then C. If B shuts down before A then we run into all kinds of problems. Same is true if C shuts down before B or A. Plus, each service can take a different amount of time to shut down due to how many users were using it. Oh, this need to be wrapped up in a DOS batch file or something a non-techy user could just double-click to initiate. (PowerShell is not out of the question but I've never used it). Also, I'm a C# coder so that could be used too. Anyway, when the restart is initiated the following needs to happen: 1) Initiate shutdown of service A 2) When service A is down, it should trigger the shutdown of service B 3) When service B is down, it should trigger the shutdown of service C 4) When service C is down, it should trigger the START UP of service A 5) When service A is UP, it should trigger the START UP of service B 6) When service B is UP, it should trigger the START UP of service C So as you can see, each stop/start needs to wait on the previous to be completely finished before moving on. And since each service can take a few seconds to a few minutes, we can't use any kind of timing tricks. Suggestions greatly appreciated. Thanks!

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• SBS 2003 boot stalls at acpitabl.dat

  - by John

  I have a SBS 2003 server running for 3 year without any problems, and few days ago it freezes during the boot. System is using two 500 Gb drives in RAID1 (Intel Matrix 7.5) After trying to load in safe mode, boot stops on acpitabl.dat. First idea was that there is a problem with RAID altough disk status was OK, and RAID status was Rebuild. I tried to boot with each drive, and one gives me the same problem, and the other drive is failing to load. Took both drives out, and checked it on a different machine. One drive is dead, other is without any problems. Returned the good drive back in SBS 2003 with changed status to Degraded, but the problem is still the same. I also have a clean SBS 2003 copy installed on this drive (previous installation), which loads smooth and quick. So, I believe the main problem is this installed version of SBS 2003. Did not make any hardware changes, did not make any updates (not sure about any automatic windows updates lately). Since there are tons posts about this problem, and no clear solution, I am trying to figure how to repair SBS 2003 installation, since there are some installed programs on this installation which I cannot re-install without additional issues.

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• MySQL password changed every other day in windows?

  - by PHP

  Every morning when I check server status,I will find MySQL's password is changed: mysql -uuser -ppassword will report ERROR 1045 (28000): Access denied for user 'user'@'localhost' (using password: YES) And then I restart server,and when it's up,MySQL will be back to normal. It has now become a routinely job. What can be the cause for this? How can I know what's exactly happening to MySQL? Here is the error log: 100122 10:11:16 [Note] D:\MySQL\MySQL Server 5.0\bin\mysqld-nt: Normal shutdown 100122 10:11:16 InnoDB: Starting shutdown... 100122 10:11:18 InnoDB: Shutdown completed; log sequence number 0 22939338 100122 10:11:18 [Note] D:\MySQL\MySQL Server 5.0\bin\mysqld-nt: Shutdown complete 100122 10:12:40 InnoDB: Started; log sequence number 0 22939338 100122 10:12:42 [Note] D:\MySQL\MySQL Server 5.0\bin\mysqld-nt: ready for connections. Version: '5.0.24-community-nt' socket: '' port: 3306 MySQL Community Edition (GPL) 100123 16:20:44 [Note] D:\MySQL\MySQL Server 5.0\bin\mysqld-nt: Normal shutdown 100123 16:20:44 InnoDB: Starting shutdown... 100123 16:20:46 InnoDB: Shutdown completed; log sequence number 0 22939832 100123 16:20:46 [Note] D:\MySQL\MySQL Server 5.0\bin\mysqld-nt: Shutdown complete 100123 16:22:09 InnoDB: Started; log sequence number 0 22939832 100123 16:22:11 [Note] D:\MySQL\MySQL Server 5.0\bin\mysqld-nt: ready for connections. Version: '5.0.24-community-nt' socket: '' port: 3306 MySQL Community Edition (GPL) 100125 9:18:59 [Note] D:\MySQL\MySQL Server 5.0\bin\mysqld-nt: Normal shutdown 100125 9:18:59 InnoDB: Starting shutdown... 100125 9:19:00 InnoDB: Shutdown completed; log sequence number 0 22941001 100125 9:19:00 [Note] D:\MySQL\MySQL Server 5.0\bin\mysqld-nt: Shutdown complete 100125 9:20:22 InnoDB: Started; log sequence number 0 22941001 100125 9:20:25 [Note] D:\MySQL\MySQL Server 5.0\bin\mysqld-nt: ready for connections. Version: '5.0.24-community-nt' socket: '' port: 3306 MySQL Community Edition (GPL)

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• Windows 7 XP Mode-Program not ending properly

  - by iceman33

  We currently have recently have implemented a few new machines to our network with Windows 7 Enterprise 64-bit installed on them. We have a program that is incompatible with Windows 7 right now and we have it installed on the Windows XP Mode that we have setup on there. There is a shortcut that is on the desktop to have it work with integration services and that part is working successfully. Occasionally, this program will stop working over the server on which it connects to has to get rebooted and the program has to get closed out. However, that process that is in the task manager doesn't seem to close out properly. So in order to correctly get the program shut down, we have to make the users log back into xp mode and do a Ctrl+Alt+Delete to kill the process or have to go back into the machine to perform a restart. I was wondering if anyone has come across a way within XP Mode yet that when the virtual machine goes into hibernation mode that it would shut down all processes or if when restarting the virtual machine your normal machine that it would shut everything down in the virtual XP mode as well and not just keep that program running? Any help would be greatly appreciated.

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• Windows 8 Doesn't Shutdown Properly With Fast Start-Up Enabled

  - by Patrick

  While Fast start-up is enabled, on turning the computer off (shutdown) the computer idles for about 5min after logging out/screen turning off. It then turns off. On returning into Windows I receive the error message saying Windows didn't shut down properly. Hibernate works fine, and I am told this shouldn't be the case - If one doesn't work, neither should. It works when both Fast start-up is enabled and disabled, as does restart and sleep. Windows is installed under UEFI. The UEFI ultra fast boot option for my motherboard cannot be enabled as my GPU doesn't support some UEFI GOP tech. As far as I know, not related to windows fast start-up, but thought it was worth mentioning. To clarify, if this: http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html is enabled, the computer does not shut down properly. EDIT: Some more information on the matter: Formatting didn't fix the issue. Still fails regardless of drivers installed. Hardware was purchased ~6months ago. Running a good SSD. Event viewer Always these two messages in close succession: Error (event ID 6008): The previous system shutdown at 7:45:21 PM on ?27/?10/?2012 was unexpected. Critical (kernel power, event ID 41): The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Upon installing WPT as suggested below to figure out what was happening during shutdown, and running the cmd xbootmgr -trace shutdown -noPrepReboot -traceFlags BASE+CSWITCH+DRIVERS+POWER -resultPath C:\TEMP Windows fast start-up is now working consistently. Still works upon uninstalling WPT. This is the only change to occur on the computer. Nothing else has bee installed/uninstalled, no Windows Updates, nothing. Windows fast start-up did not work prior to installing WPT and running the cmd (made sure I tested).

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• How Can I Make Apache Stop Serving ALL Unknown File Types (like .php~)?

  - by user223304

  I am coming from IIS and moving to Apache and recently found out that Apache by default serves up files of an unknown file extension as PURE TEXT. This can be an issue if a user uses certain programs that back up .php files as .php~. Then the .php~ file becomes completely readable by simply navigating to it in a browser. To make matters worse these .php~ files are often considered 'hidden' in the linux environment from the user so some may not even know they exist. Bots have been created around this fact that scour the internet looking for popular file name backups and extracting potentially secure info from them. I already know how to stop serving up .php~ files or any specific file extensions. I also know not to use any editors that would save backup files like this. My question is, how can I stop this default Apache behavior of serving up ANY non-MIME file type at all? I just don't like the this behavior and would like to stop it. I don't want it serving up .aspx~, .html~, .bob, .carl, no extension or anything else that is not a real MIME type. I know that I can probably go and use a directive to first Deny access to all file types. Then add the ones I want to serve out one by one. But I'm wondering if there's an easier/quicker way. Thanks for any help.

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• Windows 7 pc freezes for an indeterminate amount of time after unlocking

  - by pikes

  Not sure if this type of question is appropriate for this forum, but I've tried everything I can think of to solve this problem aside from format/reinstall. I recently got a new work PC (Dell optiplex 755) with windows 7 professional x64. Standard developer software installed for .net development: VS2008, VS2005, SQL management studio, office 2007, etc. Recently I've been having this weird problem where after I lock my pc, when I try to unlock it, the screen will be black for awhile after unlocking. I can ctl+alt+del and put my password in but then it just goes black. The amount of time on the black screen seems to be related to the amount of time I am away from my PC. If only away a few minutes, it'll take about a minute to get to the desktop. If away for an hour, could take up to 15 minutes. If I lock it and go home for the night, I have to restart my PC in the morning (I've let it sit for an hour after a night of being locked and nothing happened). It doesn't do it every time but definitely the majority of the time. One weird thing I've seen is that if I remote into my machine before trying to log back in it does not do it. I uninstalled all software back to the point when I remember it started happening and it still does it. I was using this PC for a few weeks without this problem happening at all. Anyone know what my next troubleshooting steps could be? My IT department tried to fix it by moving my old profile to another disk and having me log in, effectively recreating a profile from scratch but that didn't solve it. As I said above if this isn't the right forum for these types of questions please let me know. Thanks in advance!

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• php5-gd shows in "php -i | grep -i gd" but not in phpinfo();

  - by Qzen

  I am trying to enable GD in my installation of Apache2, PHP5 and MySQL on my Ubuntu server. I installed php5-gd with: apt-get install php5-gd And when I run php -i I get: gd GD Support => enabled GD Version => 2.0 FreeType Support => enabled FreeType Linkage => with freetype FreeType Version => 2.4.8 T1Lib Support => enabled GIF Read Support => enabled GIF Create Support => enabled JPEG Support => enabled libJPEG Version => unknown PNG Support => enabled libPNG Version => 1.2.46 WBMP Support => enabled Directive => Local Value => Master Value gd.jpeg_ignore_warning => 0 => 0 But it does not show up in phpinfo(); I have restarted the server four times and I have tried to restart Apache2 four million times. Does anyone have any idea of how to fix this problem?

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• Can I format a Veritas cluster shared volume from windows?

  - by spaghettidba

  We have a Microsoft Failover Cluster with dynamic disks managed by Veritas Storage Foundation. Today the sysadmins added a new disk for SQL Server but the cluster size on the volume was wrong, so I issued a quick format to change it. The disk volume failed, the SQL Server group failed as well and the cluster became unresponsive. After some minutes I managed to fail over to a passive node. The SAN admins say it's my fault because I shouldn't have formatted the disk from the Windows format applet, but I should have used Veritas Enterprise Administrator instead. Can a format operation bring offline a whole cluster group this way? Relevant error messages: From the eventlog: The cluster resource host subsystem (RHS) stopped unexpectedly. An attempt will be made to restart it. This is usually due to a problem in a resource DLL. Please determine which resource DLL is causing the issue and report the problem to the resource vendor. From the cluster.log ERR [RCM] rcm::RcmResControl::DoResourceControl: ERROR_RESOURCE_CALL_TIMED_OUT(5910)' because of 'Control(STORAGE_GET_DISK_INFO_EX) to resource 'NameOfTheDiskGroup' timed out.' Veritas Documentation: Excerpt from Symantec's documentation: Note: Before manually creating the resource, you must format the cluster-shared volume with NTFS using the VEA GUI and mount it on the node where you are trying to create the resource. Does this mean the disk cannot be formatted from Windows? I don't read it that way. For the record, I formatted many disks using the Windows applet in the past and nothing bad happened.

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• Microsoft Word 2007 restarts the installer upon exiting on Windows XP

  - by leeand00

  A user complained that they were having issues with MS Office 2007, and that the installation / configuration dialog kept appearing. I already tried uninstalling Office 2007 and I ended up needing to use the Microsoft Fix It package to uninstall it, since using the control panel failed. I close Microsoft Word. The Installer for Microsoft Office inexplicably opens. I then get a dialog that says I need to reboot. So I restart... Start Microsoft Word, Word starts up, and everything appears to be fine. I close word, and nothing much happens this is on the administrator account. I think everything is fixed so I call the user over to come try their account out. We login as the user, and the user tries to open a document in Word. The Configuration Progress Window reappears. It runs...and then Word appears. I close it and it appears to work, no window. I open it again and the Configuration Progress window appears yet again... Then Word opens up again, if I exit out and open up again I get the same Configuration Progress window. I have no idea what is causing the Configuration Progress Window to come up.. Update: I attempted to install two updates: Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687400) Update for the 2007 Microsoft Office System (KB967642) Both of these updates failed. Update: I attempted to install KB967642 manually and it failed.

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• Jenkins CI - Cannot allocate memory

  - by Programmieraffe

  I tested jenkins-ci successfully on a ubuntu 10.4 (with vmware fusion) on my local computer. Now I want to install and use it on my virtual server at hosteurope. The basic installation was no problem, but now I have problems with my build project. After pulling an mercurial update from a repository, ant is invoked and throws the following error in my build project: "Buildfile: /var/lib/jenkins/workspace/concrete5-seed-clean/build.xml [property] java.io.IOException: Cannot run program "/usr/bin/env": java.io.IOException: error=12, Cannot allocate memory" There is a known problem with heap size at virtual servers at hosteurope (http://faq.hosteurope.de/index.php?cpid=13918), so I tried to set the heap size manually: # for ant export ANT_OPTS="-Xms512m -Xmx512m" # jenkins # edited /etc/default/jenkins, added line JAVA_ARGS="-Xms512m -Xmx512m" # restarted jenkins via /etc/init.d/jenkins restart After setting this for ant, the command "ant -diagnostics" runs through and does not cause an error, but the error still occurs when I try to build the project. Server-Details: - http://www.hosteurope.de/produkt/Virtual-Server-Linux-L Ubuntu 10.4 LTS RAM: 1GB / Dynamic 2GB My questions: - Is 1GB enough for Jenkins or do I have to upgrade the server? - Is this error caused by ant or jenkins? Update: I got it running with ant options -Xmx128m -Xms128m, but sometimes the error occurs again. (this freaks me out, cause i can not reproduce it by now :/ ) Help much appreciated! Cheers, Matthias

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• Router startup problems

  - by gfmoz

  I have problems with my Tilgin Vood Router. As I try to start my router by turning the power on (captain obvious), it generally doesn't work the first 3-4 times. This is getting very annoying. Five minutes after turning the power on the router's signal LEDs don't blink in the way they should do in a connected state. I can connect to my routers web configuration interface through my PC connected to it via LAN though I can't access the internet. It usually takes the router five minutes to get to the point where it should be connected to the internet but as it doesn't work the first times. So I turn on my router 3-5 times, let him work 5 minutes and then suddenly, after turning the power off and on again it all works. I also have to restart my PC too in order for everything to work. How can I solve this problem? Just leave the router turned on all time? I prefer a daily IP switch, though. May the problem have something to do with my PC? There is another one connected to the router too and it doesn't work there either.

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• Router startup problems

  - by gfmoz

  I have problems with my Tilgin Vood Router. As I try to start my router by turning the power on (captain obvious), it generally doesn't work the first 3-4 times. This is getting very annoying. Five minutes after turning the power on the router's signal LEDs don't blink in the way they should do in a connected state. I can connect to my routers web configuration interface through my PC connected to it via LAN though I can't access the internet. It usually takes the router five minutes to get to the point where it should be connected to the internet but as it doesn't work the first times. So I turn on my router 3-5 times, let him work 5 minutes and then suddenly, after turning the power off and on again it all works. I also have to restart my PC too in order for everything to work. How can I solve this problem? Just leave the router turned on all time? I prefer a daily IP switch, though. May the problem have something to do with my PC? There is another one connected to the router too and it doesn't work there either.

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