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  • What to do if 2 (or more) relationship tables would have the same name?

    - by primehunter326
    So I know the convention for naming M-M relationship tables in SQL is to have something like so: For tables User and Data the relationship table would be called UserData User_Data or something similar (from here) What happens then if you need to have multiple relationships between User and Data, representing each in its own table? I have a site I'm working on where I have two primary items and multiple independent M-M relationships between them. I know I could just use a single relationship table and have a field which determines the relationship type, but I'm not sure whether this is a good solution. Assuming I don't go that route, what naming convention should I follow to work around my original problem?

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  • EPM Infrastructure Tuning Guide v11.1.2.2 / 11.1.2.3

    - by Ahmed Awan
    Applies To: This edition applies to only 11.1.2.2, 11.1.2.3. One of the most challenging aspects of performance tuning is knowing where to begin. To maximize Oracle EPM System performance, all components need to be monitored, analyzed, and tuned. This guide describe the techniques used to monitor performance and the techniques for optimizing the performance of EPM components. TOP TUNING RECOMMENDATIONS FOR EPM SYSTEM: Performance tuning Oracle Hyperion EPM system is a complex and iterative process. To get you started, we have created a list of recommendations to help you optimize your Oracle Hyperion EPM system performance. This chapter includes the following sections that provide a quick start for performance tuning Oracle EPM products. Note these performance tuning techniques are applicable to nearly all Oracle EPM products such as Financial PM Applications, Essbase, Reporting and Foundation services. 1. Tune Operating Systems parameters. 2. Tune Oracle WebLogic Server (WLS) parameters. 3. Tune 64bit Java Virtual Machines (JVM). 4. Tune 32bit Java Virtual Machines (JVM). 5. Tune HTTP Server parameters. 6. Tune HTTP Server Compression / Caching. 7. Tune Oracle Database Parameters. 8. Tune Reporting And Analysis Framework (RAF) Services. 9. Tune Oracle ADF parameters. Click to Download the EPM 11.1.2.3 Infrastructure Tuning Whitepaper (Right click or option-click the link and choose "Save As..." to download this pdf file)

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  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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  • MySQL Connect: What to Expect From the Wondrous Land of MySQL Cluster

    - by Mat Keep
    The MySQL Connect conference is only a couple of weeks away, with MySQL engineers, support teams, consultants and community aces busy putting the final touches to their talks. There will be many exciting new announcements and sharing of best practices at the conference, covering the range of MySQL technologies. MySQL Cluster will a big part of this, so I wanted to share some key sessions for those of you who plan on attending, as well as some resources for those who are not lucky enough to be able to make the trip, but who can't afford to miss the key news. Of course, this is no substitute to actually being there….and the good news is that registration is still open ;-) Roadmap: Whats New in MySQL Cluster Saturday 29th, 1300-1400, in Golden Gate room 5.                                                                                        Bernd Ocklin, director of MySQL Cluster development, and myself will be taking a look at what follows the latest MySQL Cluster 7.2 release. I don't want to give to much away - lets just say its not often you can add powerful new functionality to a product while at the same time making life radically simpler for its users. For those not making it to the Conference, a live webinar repeating the talk is scheduled for Thursday 25th October at 09.00 pacific time. Hold the date, registration will be open for that soon and published to our MySQL Webinars page Best Practices Getting Started with MySQL Cluster, Hands-On Lab Saturday 29th, 1600-1700, in Plaza Room A.                                                              Santo Leto, one of our lead MySQL Cluster support engineers, regularly works with users new to MySQL Cluster, assisting them in installation, configuration, scaling, etc. In this lab, Santo will share best-practices in getting started. Delivering Breakthrough Performance with MySQL Cluster Saturday 29th, 1730-1830, in Golden Gate room 5. Frazer Clement, lead MySQL Cluster software engineer, will demonstrate how to translate the awesome Cluster benchmarks (remember 1 BILLION UPDATEs per minute ?!) into real-world performance. You can also get some best practices from our new MySQL Cluster performance guide  MySQL Cluster BoF Saturday 29th, 1900-2000, room Golden Gate 5.                                                                                                           Come and get a demonstration of new tools for the installation and configuration of MySQL Cluster, and spend time with the engineering team discussing any questions or issues you may have. Developing High-Throughput Services with NoSQL APIs to InnoDB and MySQL Cluster Sunday 30th, 1145 - 1245, in Golden Gate room 7.   In this session, JD Duncan and Andrew Morgan will present how to get started with both Memcached and new NoSQL APIs. JD and I recently ran a webinar demonstrating how to build simple Twitter-like services with Memcached and MySQL Cluster. The replay is available for download.  Case Studies: MySQL Cluster @ El Chavo, Latin America’s #1 Facebook Game Sunday 30th, 1745 - 1845, in Golden Gate room 4.                             Playful Play deployed MySQL Cluster CGE to power their market leading social game. This session will discuss the challenges they faced, why they selected MySQL Cluster and their experiences to date. You can read more about Playful Play and MySQL Cluster here  A Journey into NoSQLand: MySQL’s NoSQL Implementation Sunday 30th, 1345 - 1445, in Golden Gate room 4.                                          Lig Turmelle, web DBA at Kaplan Professional and esteemed Oracle Ace, will discuss her experiences working with the NoSQL interfaces for both MySQL Cluster and InnoDB Evaluating MySQL HA Alternatives Saturday 29th, 1430-1530, room Golden Gate 5                                                                                   Henrik Ingo, former member of the MySQL sales engineering team, will provide an overview of various HA technologies for MySQL, starting with replication, progressing to InnoDB, Galera and MySQL Cluster What about the other stuff? Of course MySQL Connect has much, much more than MySQL Cluster. There will be lots on replication (which I'll blog about soon), MySQL 5.6, InnoDB, cloud, etc, etc. Take a look at the full Content Catalog to see more. If you are attending, I hope to see you at one of the Cluster sessions...and remember, registration is still open

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  • links for 2010-04-12

    - by Bob Rhubart
    Andy Mulholland: We need innovation! What does that mean? "The most common response would seem to be ‘I will know it when I see it’, which suggests business success is based on ‘getting lucky’. As you might expect business schools don’t agree with this and as A G Lafley, author of several works on the topic comments: 'Innovation is risky, but it’s not random. Innovators have a disciplined invention process.'" Capgemini CTO blogger Andy Mulholland. (tags: entarch enterprisearchitecture innovation) @eelzinga: lEAI/Oracle Service Bus testing with Citrus Framework, part2 IT-Eye's Eric Elzinga continues his series with a test of a scenario that is part of a customer's middleware architecture. (tags: oracle otn ESB soa citrus) @fteter: Collaborate 10 - What Looks Good To Me Oracle ACE Director Floyd Teter from NASA's JPL shares quick previews of his Collaborate 10 presentations, along with a list of some sessions he plans to attend. (tags: oracle otn oracleace collaborate2010) Mark Rittman: OWB11gR2 for Windows Now Available Oracle ACE Director Mark Rittman of Rittman Mead shares insight on the recent Oracle Warehouse Builder release, along with a list of articles on the new features in Oracle Database 11gR2. (tags: oracle otn datewarehousing businessintelligence 11gr2)

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  • ArchBeat Link-o-Rama for 2012-06-19

    - by Bob Rhubart
    Discussion: Public, Private, and Hybrid Clouds A conversation about the similarities and differences between public, private, and hybrid clouds; the connection between cows, condos, and cloud computing; and what architects need to know in order to take advantage of cloud computing. (OTN ArchBeat Podcast transcript) InfoQ: Current Trends in Enterprise Mobility Interesting infographics that show current developments and major trends in enterprise mobility. Recap: EMEA User Group Leaders Meeting Latvia May 2012 Tom Scheirsen recaps the recent IOUC event in Riga. Oracle Fusion Middleware Summer Camps in Lisbon: Includes Advanced ADF Training by Oracle Product Management This is how IT people deal with the Summertime Blues. Enterprise 2.0 Conference: Building Social Business | Oracle WebCenter Blog Kellsey Ruppel shares a list of E2.0 conference sessions being presented by members of the Oracle community. Linux 6 Transparent Huge Pages and Hadoop Workloads | Structured Data Greg Rahn documents a problem. BPM Standard Edition to start your BPM project "BPM Standard Edition is an entry level BPM offering designed to help organisations implement their first few processes in order to prove the value of BPM within their own organisation." Troubleshooting ADF Security 11g Login Page Failure | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis takes a deep dive into one of the most common ADF 11g Security issues. It's Alive! - The Oracle OpenWorld Content Catalog It's what you’ve been waiting for—the central repository for information on sessions, demos, labs, user groups, exhibitors, and more. 5 minutes or less: Indexing Attributes in OID | Andre Correa Fusion Middleware A-Team blogger Andre Correa offers help for those who encounter issues when running searches with LDAP filters against OID (Oracle Internet Directory). Condos and Clouds: Thinking about Cloud Computng by Looking at Condominiums | Pat Helland In part two of the OTN ArchBeat Podcast Public, Private, and Hybrid Clouds, Oracle Cloud chief architect Mark Nelson mentions an analogy by Pat Helland that compares condos to cloud computing. After some digging I found the October 2011 presentation in which Helland explains that analogy. Thought for the Day "I have always found that plans are useless, but planning is indispensable." — Dwight Eisenhower (October 14, 1890 – March 28, 1969) Source: Quotes for Software Engineers

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  • New WebLogic Server 12.1.2 Installation and Patching Technology By Monica Riccelli

    - by JuergenKress
    WebLogic Server 12.1.2 has many new features, but the first new feature you are likely to notice is the change in installer technology. WebLogic Server and Coherence 12.1.2 are installed using Oracle Universal Installer (OUI) installer technology. We have also changed WebLogic Server patching technology from SmartUpdate to OPatch, the patching tool used to patch OUI installations. Note that installation and patching technology used for prior versions of WebLogic Server has not changed. The primary motivation for this change is to provide consistency across the Oracle stack. Prior to WebLogic Server 12.1.2, Fusion Middleware customers were required to use different technologies to install and patch, for example, Oracle Application Development Framework (ADF) with WebLogic Server. Now users can perform installation and patching across products more efficiently by using the same technologies, and by using new installation packages that simplify installation of Fusion Middleware products with WebLogic Server. Check the YouTube video that describes how to install  WebLogic Server 12.1.2 using the  OUI installer. The following WebLogic Server distributions are now available on the Oracle Technology Network (OTN)  under OTN license, and from Oracle Software Delivery Cloud (OSDC) for licensed customers: wls_121200.jar - This OUI installer package includes WebLogic Server and Coherence and is targeted at WebLogic Server users who do not require other Fusion Middleware components such as ADF. This generic installer can be used to install WebLogic Server and Coherence on any supported operating system, and is intended for development or production purposes. This is available on OTN and OSDC. Read the complete article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Monica Riccelli,WebLogic 12c,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • How to Test and Deploy Applications Faster

    - by rickramsey
    photo courtesy of mtoleric via Flickr If you want to test and deploy your applications much faster than you could before, take a look at these OTN resources. They won't disappoint. Developer Webinar: How to Test and Deploy Applications Faster - April 10 Our second developer webinar, conducted by engineers Eric Reid and Stephan Schneider, will focus on how the zones and ZFS filesystem in Oracle Solaris 11 can simplify your development environment. This is a cool topic because it will show you how to test and deploy apps in their likely real-world environments much quicker than you could before. April 10 at 9:00 am PT Video Interview: Tips for Developing Faster Applications with Oracle Solaris 11 Express We recorded this a while ago, and it talks about the Express version of Oracle Solaris 11, but most of it applies to the production release. George Drapeau, who manages a group of engineers whose sole mission is to help customers develop better, faster applications for Oracle Solaris, shares some tips and tricks for improving your applications. How ZFS and Zones create the perfect developer sandbox. What's the best way for a developer to use DTrace. How Crossbow's network bandwidth controls can improve an application's performance. To borrow the classic Ed Sullivan accolade, it's a "really good show." "White Paper: What's New For Application Developers Excellent in-depth analysis of exactly how the capabilities of Oracle Solaris 11 help you test and deploy applications faster. Covers the tools in Oracle Solaris Studio and what you can do with each of them, plus source code management, scripting, and shells. How to replicate your development, test, and production environments, and how to make sure your application runs as it should in those different environments. How to migrate Oracle Solaris 10 applications to Oracle Solaris 11. How to find and diagnose faults in your application. And lots, lots more. - Rick Website Newsletter Facebook Twitter

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  • You Need BRM When You have EBS – and Even When You Don’t!

    - by bwalstra
    Here is a list of criteria to test your business-systems (Oracle E-Business Suite, EBS) or otherwise to support your lines of digital business - if you score low, you need Oracle Billing and Revenue Management (BRM). Functions Scalability High Availability (99.999%) Performance Extensibility (e.g. APIs, Tools) Upgradability Maintenance Security Standards Compliance Regulatory Compliance (e.g. SOX) User Experience Implementation Complexity Features Customer Management Real-Time Service Authorization Pricing/Promotions Flexibility Subscriptions Usage Rating and Pricing Real-Time Balance Mgmt. Non-Currency Resources Billing & Invoicing A/R & G/L Payments & Collections Revenue Assurance Integration with Key Enterprise Applications Reporting Business Intelligence Order & Service Mgmt (OSM) Siebel CRM E-Business Suite On-/Off-line Mediation Payment Processing Taxation Royalties & Settlements Operations Management Disaster Recovery Overall Evaluation Implementation Configuration Extensibility Maintenance Upgradability Functional Richness Feature Richness Usability OOB Integrations Operations Management Leveraging Oracle Technology Overall Fit for Purpose You need Oracle BRM: Built for high-volume transaction processing Monetizes any service or event based on any metric Supports high-volume usage rating, pricing and promotions Provides real-time charging, service authorization and balance management Supports any account structure (e.g. corporate hierarchies etc.) Scales from low volumes to extremely high volumes of transactions (e.g. billions of trxn per hour) Exposes every single function via APIs (e.g. Java, C/C++, PERL, COM, Web Services, JCA) Immediate Business Benefits of BRM: Improved business agility and performance Supports the flexibility, innovation, and customer-centricity required for current and future business models Faster time to market for new products and services Supports 360 view of the customer in real-time – products can be launched to targeted customers at a record-breaking pace Streamlined deployment and operation Productized integrations, standards-based APIs, and OOB enablement lower deployment and maintenance costs Extensible and scalable solution Minimizes risk – initial phase deployed rapidly; solution extended and scaled seamlessly per business requirements Key Considerations Productized integration with key Oracle applications Lower integration risks and cost Efficient order-to-cash process Engineered solution – certification on Exa platform Exadata tested at PayPal in the re-platforming project Optimal performance of Oracle assets on Oracle hardware Productized solution in Rapid Offer Design and Order Delivery Fast offer design and implementation Significantly shorter order cycle time Productized integration with Oracle Enterprise Manager Visibility to system operability for optimal up time

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  • links for 2010-05-10

    - by Bob Rhubart
    Announcing the MOS WCI "Community" (World of WebCenter Interaction) In this community you'll find a product related discussion forum moderated by Oracle WebCenter Interaction support engineers, recommended tips and tricks, links to knowledge base articles and best practices for setting up and administering up your environment. We hope you'll take a minute to have a look through the community. (tags: oracle otn webcenter enterprise2.0) Jason Williamson: Tuxedo Runtime for CICS and Batch Webcast "The notion that mainframes can be rehosted on open system is pretty well accepted. There are still some hold out CxO's who don't believe it, but those guys typically are not really looking to migrate anyway and don't take an honest look at the case studies, history and TPC reports." Jason Williamson (tags: oracle otn entarch tuxedo) Tom Hofte: Analyzing Out-Of-Memory issues in WebLogic 10.3.3 with JRockit 4.0 Flight Recorder Tom Hofte shows you "how to capture automatically an overall WLS system image, including a JFR image, after an out-of-memory (OOM) exception has occured in the JVM hosting WLS 10.3.3." (tags: oracle otn weblogic soa java) Install Control Center Agent on Oracle Application Server (Oracle Warehouse Builder (OWB) Weblog) Qianqian Wu show you how to Install and Configure the Application Server; Deploy the Control Center Agent to the Application Server; Optional Configuration Tasks (tags: oracle otn bi datawarehousing) Frank Buytendijk: BI and EPM Landscape "Organizations are getting more serious about ecosystem thinking. They do not evaluate single tools anymore for different application areas, but buy into a complete ecosystem of hardware, software and services. The best ecosystem is the one that offers the most options, in environments where the uncertainty is high and investments are hard to reverse. The key to successfully managing such an environment is middleware, and BI and EPM become increasingly middleware intensive. In fact, given the horizontal nature of BI and EPM, sitting on top of all business functions and applications, you could call them 'upperware.'" -- Frank Buytendijk (tags: oracle otn enterprisearchitecture bi)

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  • Running ADF Essentials in Tomcat

    - by Rodrigues, Raphael
    Oracle released a few days ago ADF Essentials, which is a free version of its Oracle ADF Framework. Oracle ADF Essentials can run on the Glassfish Application Server, well explained by Shay here  . Glassfish is also certified to run ADF Essentials Application. However, It could be possible to run ADF Essentials Applications in a Java EE Container. So, I’ll describe the steps to run the ADF Faces Rich Client demo application into a Tomcat 7. Before we start, you should download the files: • Apache Tomcat 7 : http://tomcat.apache.org/download-70.cgi • Oracle ADF Essentials 11.1.2.3 : http://www.oracle.com/technetwork/developer-tools/adf/downloads/index.html • Oracle ADF Faces Components Demo 11.1.2.3: http://www.oracle.com/technetwork/developer-tools/adf/downloads/index.html Steps: 1. Extract your tomcat 7. In my case, I choose D:\ apache-tomcat-7.0.29 2. Extract ADF Essentials zip file inside the %TOMCAT_HOME%\lib 3. Put the rcf-dvt-demo.war file inside the %TOMCAT_HOME%\webapps 4. Open the file %TOMCAT_HOME%\bin\catalina.bat (or .sh if you’re in linux environment) and add in the end of the line ‘set JAVA_OPTS=%JAVA_OPTS% %LOGGING_CONFIG%’ this -Xms1024m -Xmx1024m If you don’t do this, probably when you start you’ll see a OutOfMemory error. 5. Here is the little trick, tomcat does not come with jsf jar’s, so you have to put there. So, I went to the Oracle Jdeveloper 11.1.2 instalation and search for this files: • jsf-api.jar • jsf-impl.jar • glassfish.jstl_1.2.0.1.jar 6. You’re ready to start tomcat in %TOMCAT_HOME%\bin\startup.bat If everything is fine, you will be able to open your favourite browser and type http://localhost:8080/rcf-dvt-demo/faces/index.jspx

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  • Erfolgreicher Start für Solution Center von Azlan

    - by A&C Redaktion
    Von links nach rechts: Rainer Hunkler, Hunkler GmbH & Co. KG / Birgit Nehring, Director Software & Solutions TDAzlan Am 11. Juni war es so weit: Der Distributor Tech Data Azlan eröffnete feierlich das zertifizierte Oracle Solutions Center (wir berichteten). Zugegen waren auch diverse Oracle Partner. Sie sind es, an die sich das neue Angebot vorrangig richtet: Das beeindruckend ausgestattete Oracle Authorized Solutions Center (OASC) steht Partnern künftig zur Verfügung, um vor allem Engineered Systems, aber auch Klassiker wie den Sparc-Server zu testen und ihren Kunden live vorzuführen. Unterstützt werden Interessierte dabei durch den Azlan-Consultant Ingo Frobenius und sein Team ausgewiesener Oracle Spezialisten. Es ist sogar möglich, die Systeme auszuleihen, wenn der Test in einer besonderen Umgebung erfolgen soll. Gemeinsam mit Birgit Nehring, Director Software und Solutions bei Azlan, feierten hochrangige Oracle Vertreter wie Christian Werner diesen Meilenstein für Oracle und Azlan. Einen ausführlichen Bericht von der Eröffnung mit Hintergründen zur Neuausrichtung im Channel-Business und der Oracle Strategie bezüglich Engineered Systems lesen Sie in der aktuellen Ausgabe der IT-Business unter der Überschrift „Azlan nimmt Demo-Center für Oracle Produkte in Betrieb“.

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  • ExaLogic 2.01 ppt & training & Installation check-list & tips & Web tier roadmap

    - by JuergenKress
    For partners with an ExaLogic opportunity or an ExaLogic demo center we plan to offer an hands-on ExaLogic bootcamp. If you want to attend, please make sure that you add your details to our wiki: ExaLogic checklist Exalogic Installation checklist 08.2012.pdf Exalogic Installation Tips and Tricks 08.2012.pdf Oracle FMW Web Tier Roadmap .pptx (Oracle and Partner confidential) ExaLogic Vision CVC 08.2012.pptx Online Launch Event: Introducing Oracle Exalogic Elastic Cloud Software 2.0 Webcast Replay For the complete ExaLogic partner kit, please visit the WebLogic Community Workspace (WebLogic Community membership required). Exalogic Distribution Rights Update Oracle have recently modified the criteria for obtaining Distribution Rights (resell rights) for Oracle Exadata Database Machine and Exalogic Elastic Cloud. Partners will NO longer be required to be specialized in these products or in their underlying product sets in order to attain Distribution Rights. There are, however, competency criteria that partners must meet, and partners must still apply for the respective Distributions Rights. Please note, there are no changes to the criteria to become EXADATA or EXALOGIC Specialized. List of Criteria is available on the Sell tab of the he Exalogic Elastic Cloud Knowledge Zone WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: ExaLogic,Exalogic training,education,training,Exalogic roadmap,exalogic installation,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Podcast Show Notes: Red Room Interview &ndash; Part 3: Ninja BPM

    - by Bob Rhubart
    The third and final segment of my conversation with Red Room bloggers Sean Boiling, Richard Ward, and Mervin Chaing is now available. Listen to Part 1 Listen to Part 2 Listen to Part 3 As you’ll hear, this segment gets its title from another example of Mervin’s tactic for tweaking terminology to make it easier to sell stakeholders on certain SOA concepts. These are some very bright, very knowledgeable guys, so I encourage you to connect with them via the links below to pick their brains on any SOA or related issues that might have you reaching for the aspirin bottle. Sean Boiling - Sales Consulting Manager for Oracle Fusion Middleware LinkedIn | Twitter | Blog Richard Ward - SOA Channel Development Manager at Oracle LinkedIn | Blog Mervin Chiang - Consulting Principal at Leonardo Consulting LinkedIn | Twitter | Blog Once again, you’ll find the complete list of Red Room SOA Best Practice Posts in here. Up Next Next week’s program features another panel discussion recorded during a virtual min meet-up. The panel includes Oracle ACE Directors Mike van Alst (IT-Eye) and Jordan Braunstein (TUSC) along with The Definitive Guide to SOA: Oracle Service Bus author Jeff Davies. Stay tuned: RSS   Technorati Tags: oracle technology network,oracle,archbeat,podcast. arch2arch,soa,bpm del.icio.us Tags: oracle technology network,oracle,archbeat,podcast. arch2arch,soa,bpm

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  • ArchBeat Link-o-Rama for 11/14/2011

    - by Bob Rhubart
    InfoQ: Developer-Driven Threat Modeling Threat modeling is critical for assessing and mitigating the security risks in software systems. In this IEEE article, author Danny Dhillon discusses a developer-driven threat modeling approach to identify threats using the dataflow diagrams. Managing the Virtual World | Philip J. Gill "The killer app for virtualization has been server consolidation," says Al Gillen, program vice president for systems software at market research firm International Data Corporation (IDC). Solaris X86 AESNI OpenSSL Engine | Dan Anderson "Having X86 AESNI hardware crypto instructions is all well and good, but how do we access it? The software is available with Solaris 11 and is used automatically if you are running Solaris x86 on a AESNI-capable processor," says Anderson. WebLogic Access Management | René van Wijk "This post is a continuation of the post WebLogic Identity Management. In this post we will present the steps involved to integrate WebLogic and Oracle Access Manager," says Oracle ACE René van Wijk. OTN Developer Days in the Nordics - Helsinki, Oslo, Stockholm, and Copenhagen OTN Developer days head for the land of the midnight sun. Podcast: Information Integration Part 2/3 In part two of a three-part program, Oracle Information Integration, Migration, and Consolidation authors Jason Williamson, Tom Laszewsk, and Marc Hebert offer examples of some of the most daunting information integration challenges. Measuring the Human Task activity in Oracle BPM | Leon Smiers Leon Smiers discusses using Oracle BPM to get answer to important questions about what's happening with business process. Architecture all day. Oracle Technology Network Architect Day - Phoenix, AZ- Dec 14 Spend the day with your peers learning from experts in Cloud computing, engineered systems, and Oracle Fusion Middleware. The Heroes of Java: Michael Hüttermann | Markus Eisele Oracle ACE Director Markus Eisele interviews Java Champion Michael Hüttermann on his role, his process, and on why he uses Java.

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  • SOA &amp; E2.0 Partner Community Forum &ndash; registration is open!

    - by Jürgen Kress
    March 15th and 16th 2011, Utrecht, The Netherlands   Do you want to learn about how to sell the value of Fusion Middleware by combining SOA and E2.0 Solutions?   Do you want to meet with Oracle SOA and E2.0 Product management?   Do you want to exchange your knowledge and learn from successful SOA, BPM, WebCenter and UCM     implementations?   Do you want to understand Oracle’s Fusion Applications Strategy?   Do you want to network within the Oracle SOA Partner Community and the Oracle E2.0 Partner Community? Then please register for the Oracle SOA and E2.0 Partner Community forum that will be held in Utrecht, The Netherlands, on March 15th and 16th. Registration is free of charge. During this forum you can learn from success stories of partners, join different breakout sessions, gain information from other SOA and E2.0 partners and listen to a vibrate panel discussion. Additionally to the SOA and E2.0 Partner Community Forum, you can participate in technical hands on workshops on March 17th and 18th. The goal of these workshops is to prepare you for customer implementations. Please register by clicking here. ORACLE SOA and E2.0 PARTNER COMMUNITY FORUM Dates: Tuesday 15 March 2011, 11.00 - 18.00 hrs & Wednesday 16 March 2011, 09.00 - 15.45 hrs Place: Capgemini, Utrecht Netherlands For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Partner Community Forum,SOA,E2.0,David Shaffer,Oracle,SOA Suite,OPN,Jürgen Kress

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  • E-Seminars para Parceiros - Mar-Abr/10

    - by Claudia Costa
    Para se inscrever nas formações que se encontram abaixo por favor utilize os links de registo indicados. NOME                     DATA                  DURAÇÃO LOCAL   Oracle Real-Time Decisions - Implementation Best Practices 21.04.2010        1 hora/dia            Início: 15:00h on-line Oracle WebLogic Suite 11g Overview & Proficiency Series   15,26,29,30.03.2010 1 hora/dia Início: 09:00h on-line Upgrade to Oracle WebLogic Suite 11g   19.03.2010 1 hora Início: 09:00h on-line Oracle Real-Time Decisions: Introduction to Real-Time Decisions   9.04.2010 1 hora Início: 15:00h on-line Best Strategies for Migrating from Teradata to Oracle Exadata   18.03.2010 1 hora/ Início: 15:00h on-line Oracle Database Awareness - 11gR2 Features for Data Warehouse and OLAP   19.03.2010 1 hora Início: 15:00h on-line Oracle Universal Content Management (UCM) eSeminar Series   2,25.03.2010 1 hora/dia Início: 09:00h on-line Oracle Information Rights Management Overview   17.03.2010 1 hora Início: 15:00h on-line   Para mais informações contacte Melissa Lopes - Tel: 214235194  

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  • BPM 11gR1 now available on Amazon EC2

    - by Prasen Palvankar
    BPM 11gR1 now available on Amazon EC2The new Oracle BPM 11gR1, including the latest Oracle SOA Suite 11gR1 Patchset-2 is now available as an Amazon Machine Image (AMI). This is a fully configured image which requires absolutely no installation and lets you get hands on experience with the software within minutes. This image has all the required software installed and configured and includes the following:Oracle 11g Database Standard Edition Oracle SOA Suite 11gR1 Patch-set 2Oracle BPM 11gR1Oracle Webcenter with BPM Process SpacesOracle Universal Content ManagementOracle JDeveloper with SOA and BPM pluginsNote: Use of this AMI requires acceptance of Oracle Technology Network (OTN) terms of use.To use this AMI, follow these steps: Login to your Amazon account and browse to Amazon AWS Console. If this is the first time you are using Amazon Web Services please visit https://aws.amazon.com/ec2/ for information on Amazon Elastic Cloud Computing and how to get started with Amazon EC2Make sure your security group that you will be using to launch the instance allows the following ports to be opened:22 (SSH)1521, 7001, 8001, 8888, 9001Click on AMIsChange the Viewing filters to 64-bit and enter soa-bpm in the search box. You should see the following AMI:083342568607/oracle-soa-bpm-11gr1-ps2-4.1-pubSelect the AMI and click on Launch or Spot Request. For more information on spot requests, please visit the Amazon EC2 link aboveAccept all the defaults and launch the instanceWhen the instance state changes to running, copy the assigned public host name and connect to it using either PuTTY or SSH command. For PuTTY usage, refer to this document.Once you are connected to the instance using PuTTY or SSH, you will be presented with the terms of use.Accept the terms of use to proceed. This will prompt you to set passwords for your oracle OS login as well as for VNC. Note that the instance will not be usable until you have accepted the terms of use.The instance is now ready to use. The SOA/BPM and other servers are automatically started once you accept the term of use. Initial startups can take about 5-10 minutes.If you would like to use the JDeveloper installed in the AMI, you can access it either using VNC or NX. You can get the NX client from NoMachine./home/oracle/README.txt contains all the URLs that you can use to access the Enterprise Manager, BPM Composer, BPM Workspace, Webcenter etc.

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  • Netretail's online retail operation benefits from personal contact

    - by christopher.jones
    Hot on oracle.com is a snapshot of Netretail Holding B.V. profiling their use of PHP and Oracle technology such as Oracle RAC cluster database to become a leading online retailer across Central and Eastern Europe. We've also just refreshed our key PHP Scalability and High Availability whitepaper which talks about connection pooling (DRCP) and Fast Application Notification (FAN). We brought it up to date for 11gR2 and PHP 5.3. It now includes the new 11gR2 V$CPOOL_CONN_INFO view, the new columns for DBA_CPOOL_INFO, information about LOGOFF triggers, and information about the support for Client Result Caching with DRCP. Back to Netretail. Two of their secrets to success are keeping technically up to date, and networking. That is, networking in the business sense. I had the pleasure of meeting Michal Táborský (@whizz), the Chief System Architect, when he was in California for a Velocity conference. Michal took time to visit Oracle HQ and talk with our developers about his then current architecture and future needs. I also met his manager at last year's Oracle OpenWorld conference. Having built up a relationship with us, Netretail now has access to Oracle Development staff. While this will never bypass Oracle Support (which have tools, systems etc that are needed and useful for resolving issues), it makes communication easier for some classes of questions. It helps discussions that will let us improve Oracle products, and make Netretail stronger. I like this. And there's no reason why you can't talk with us too. You know where to email me.

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  • GL Expense Allocation in OPM Actual Costing

    - by Annemarie Provisero
    ADVISOR WEBCAST:  GL Expense Allocation in OPM Actual Costing PRODUCT FAMILY: Oracle Process Manufacturing     March 16, 2011 at 8 am PT, 9 am MT, 11 am ET This session is designed for customers and functional users, and discusses the setups necessary for expense allocation (flow of expenses from general ledger balances to Oracle Process Manufacturing Costing then back to GL, Examples include screen shots of test cases). TOPICS WILL INCLUDE: Concept of GL expense allocation in OPM. Situation where this functionality is more suitable. Setups needed to make this work. Examples with screen shots (Performed test cases). Known gaps in this functionality. A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Click here to register for this session ------------------------------------------------------------------------------------------------------------- The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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  • Podcast Show Notes: Old Habits Die Hard in the New SOA World

    - by OTN ArchBeat
    Like the previous series, the latest OTN ArchBeat Podcast program was also recorded in a hotel room just around the corner from Oracle OpenWorld in San Francisco just a few weeks ago. The gathered experts, all members of the OTN architect community, agreed to participate in an informal roundtable discussion of what's happening in Service Oriented Architecture. As you'll hear, the conversation ranged from the maturity of Service Oriented Architecture technology and tools, to the the lingering and typically self-imposed problems that can prevent organizations from realizing the full potential of SOA, to what SOA means in the era of *aaS, mobile computing, and big data. Hajo Normann, Torsten Winterberg, Ronald van Luttikhuizen, and Guido Schmutz (L-R) Hajo Normann, Torsten Winterberg, Danilo Schmeidel, and Lonneke Dikmans (L-R) The Panelists (Listed alphabetically) Lonneke Dikmans, Managing Partner at Vennster, Oracle ACE Director Ronald van Luttikuhuizen, Managing Partner at Vennster, Oracle ACE Director Hajo Normann, SOA & BPM Lead for ASG at Accenture, Oracle ACE Director Danilo Schmiedel, Solution Architect at Opitz Consulting Guido Schmutz, Technology Manager for SOA/BPM and Architecture Board at Trivadis, Oracle ACE Director Torsten Winterberg, Director of Strategy and Innnovation and head of SOA Competence Center at Opitz Consulting, Oracle ACE Director The Conversation Listen to Part 1: SOA technology and tools are mature, says this panel of experts, but why do some organizations still struggle to take full advantage of industrialized SOA? Listen to Part 2 (Nov 6): Human nature and a lack of trust among stakeholders can thwart successful SOA. Can a marketplace approach and social tools improve the situation? Listen to Part 3 (Nov 13): Do SOA stakeholders recognize the problems caused by poor communication among siloed service development teams? Coming Soon SOA and B2B: The authors of Getting Started with Oracle SOA B2B Integration: A Hands-On Tutorial discuss Business to Business capabilities in Oracle SOA Suite 11g. Be a Guest Producer for an ArchBeat Podcast Want to be a guest producer for an OTN ArchBeat podcast, put your topic and panelist suggestions in a comment on this post, or contact me at @OTNArchBeat.

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  • New Certification Exam Prep Seminar: Java EE 5/6 Web Component Developer

    - by Brandye Barrington
    I'm happy to announce the availability of a brand new Exam Prep Seminar titled Certification Exam Prep Seminar: Java EE 5/6 Web Component Developer. This new Exam Prep Seminar is available standalone, and will soon be available through a Certification Value Package, which includes (1) the Seminar, and (2) a certification exam voucher with a free retake. For those of you preparing for the Oracle Certified Professional, Java EE 5 Web Component Developer certification or the Oracle Certified Expert, Java Platform, EE 6 Web Component Developer certification, this seminar is a great value and and an excellent way to gain valuable insight from one of Oracle University's top instructors. This Exam Prep Seminar will accelerate your preparation, make your prep time more efficient and give you insight to the breadth and depth of the certification exam. This type of exam preparation has traditionally only been available at the Oracle OpenWorld conference, but is now available to anyone through this new format. Of course with online video, you can now start, stop, rewind, and review as needed! Also note that because this seminar is in the Oracle Training On Demand format, you can also watch it on your your iPad through Oracle University's new free iPad app. QUICK LINKS SEMINAR: Certification Exam Prep Seminar: Java EE 5/6 Web Component Developer VALUE PACKAGE: Coming Soon! EXAM: 1Z0-858  Java Enterprise Edition 5 Web Component Developer Certified Professional Exam EXAM: 1Z0-859  Java Enterprise Edition 5 Web Component Developer Certified Professional Upgrade Exam EXAM: 1Z0-899  Java EE 6 Web Component Developer Certified Expert Exam CERTIFICATION: Oracle Certified Professional, Java EE 5 Web Component Developer CERTIFICATION: Oracle Certified Expert, Java Platform, EE 6 Web Component Developer

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  • ArchBeat Link-o-Rama Top 20 for April 1-9, 2012

    - by Bob Rhubart
    The top 20 most popular items shared via my social networks for the week of April 1 - 8, 2012. Webcast: Oracle Maximum Availability Architecture Best Practices w/Tom Kyte - April 12 Oracle Cloud Conference: dates and locations worldwide Bad Practice Use Case for LOV Performance Implementation in ADF BC | Oracle ACE Director Andresjus Baranovskis How to create a Global Rule that stores a document’s folder path in a custom metadata field | Nicolas Montoya MySQL Cluster 7.2 GA Released How to deal with transport level security policy with OSB | Jian Liang Webcast Series: Data Warehousing Best Practices http://bit.ly/I0yUx1 Interactive Webcast and Live Chat: Oracle Enterprise Manager Ops Center 12c Launch - April 12 Is This How the Execs React to Your Recommendations? | Rick Ramsey Unsolicited login with OAM 11g | Chris Johnson Event: OTN Developer Day: MySQL - New York - May 2 OTN Member discounts for April: Save up to 40% on titles from Oracle Press, Pearson, O'Reilly, Apress, and more Get Proactive with Fusion Middleware | Daniel Mortimer How to use the Human WorkFlow Web Services | Oracle ACE Edwin Biemond Northeast Ohio Oracle Users Group 2 Day Seminar - May 14-15 - Cleveland, OH IOUG Real World Performance Tour, w/Tom Kyte, Andrew Holdsworth, Graham Wood WebLogic Server Performance and Tuning: Part I - Tuning JVM | Gokhan Gungor Crawling a Content Folio | Kyle Hatlestad The Java EE 6 Example - Galleria - Part 1 | Oracle ACE Director Markus Eisele Reminder: JavaOne Call For Papers Closing April 9th, 11:59pm | Arun Gupta Thought for the Day "A distributed system is one in which the failure of a computer you didn't even know existed can render your own computer unusable." — Leslie Lamport

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