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  • My wife has left me . . .

    - by fatherjack
    LiveJournal Tags: Leaving,Colleagues She announced it before Christmas, in a letter, giving the exact day she intended to leave and what she had planned for her future. We met 8 years ago. We were looking for a data administrator for a CRM system in the company and she was the stand out candidate. She got hired. We got married. In the last eight years we have lived and worked together in an excellent partnership, we have talked work whilst commuting, over dinner and sometimes on holiday. We...(read more)

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  • What Is the Experience Revolution – and Why Does it Matter?

    - by Charles Knapp
    Customer experience is how your customer perceives the sum of their interactions with your organization throughout their buying, service delivery, and ownership experiences. In our highly connected online, phone, social, and mobile interactions, it’s easy to lose a dissatisfied customer – who can readily dissuade future customers. Nevertheless, great brand experiences still deliver top margins and low-cost repeat business. The Experience Revolution seamlessly connects customer-facing interactions with employee-facing CRM transactions. While your organization has invested in some of these capabilities, how well do the pieces work for your customers? Is it time for your organization to join the Experience Revolution? We invite you to join Oracle President Mark Hurd for an incredible, educational evening on June 25, from 6:00 – 9:00 p.m. in New York City.  Attend to see and learn: What leading brands do to win over customers How to unlock the value of customer experiences The bottom-line effect of great experiences Why doing nothing is not an option

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  • What spins your disks?

    - by fatherjack
    LiveJournal Tags: TSQL,How To,Tips and Tricks,DMV,File Usage I'm not asking what makes you mad - that's what grinds your gears; I am asking what activities on your servers make your hard drive spindles get spinning. Do you know which files are the busiest on your SQL Server? Are some databases burning a hole in your platters? Is the TempDB data file busier than your Distribution database, or does one of your CRM partitions trump them both? With a little bit of careful consideration you can...(read more)

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  • PeopleSoft 9.2 Release Notes Available For Customers and Partners / New Extended Support Info for PeopleSoft 9.0 and 9.1

    - by John Webb
    Last week at Oracle Open World we announced the following changes to PeopleSoft support: -  The PeopleSoft 9.0 Extended Support window has been lengthened to June 2015. (Includes PeopleSoft HCM, FSCM, CRM) -  All Extended Support fees for PeopleSoft 9.0 have been waived through the June 2015 date. -  All Extended Support fees for PeopleSoft 9.1 have been waived through their 2017 dates. These changes provided customers with more flexibility to plan for the adoption of PeopleSoft 9.2.   You can start your upgrade planning today, as PeopleSoft 9.2 Release Notes provide extensive documentation on 9.2 features and  are now available on My Oracle Support here:  HCM 9.2 Prerelease Notes FSCM 9.2 Prerelease Notes

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  • Web Based School/College ERP

    - by Ashok
    We are planning to build a Web Based School/College ERP. The main problem we face is Hardware support. Since it is Web Based, it is not possible to implement Biometrics. But most of our clients do ask for Biometrics. I hope we need to use a desktop application to do that. Can you please give some suggestions for this? Another thing is, here we don't have stable internet connection. We frequently face disconnection. This is another problem for Web Based CRM. In HTML5 there is a feature called Offline storage. Is it possible to use this feature for such dynamic ERP? For example, let's say we need to enter marks for the students. Net got disconnected. Is it possible to use HTML5 offline feature to save the marks offline and upload them when we got connection back?

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  • La place de marché des Google Apps se dote de 16 nouveaux services en ligne, pour les entreprises et

    La place de marché des Google Apps se dote de 16 nouveaux services en ligne, des outils variés pour les entreprise et les administrateurs Le Google Apps Marketplace, lancé le 10 mars dernier à destination des entreprises, vient de se voir crédité de 16 nouveaux services en ligne, s'appliquant à des domaines aussi divers que le collaboratif ou bien le montage vidéo. Certaines de ses nouveautés sont payantes, les autres sont gratuites. Toutes sont proposées par des éditeurs tiers. Les administrations trouveront leur bonheur parmi ces outils divers et variés, dont voici un petit tour d'horizon : - Applane CRM : solution de gestion de la relation client en mode hébergé accessible depuis Google Universal Na...

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  • Looking for PHP/MySQL-based ad manager

    - by user359650
    Could you recommend based on your experience a PHP/MySQL-based admin interface for managing your website ads? In order to be really useful, such application should have: -basic CRM functionality to track who is providing the ads -multilingual multi country support: have the ability to specify for the same ad, different versions for multiple languages/countries -predefined ad formats (google Ads, flash ads...) and sizes with corresponding PHP helpers so as to insert in the HTML code the necessary markup to properly integrate the ad. Ideally if that application could be desgined for Zend Framework that would be awesome (but I think I'm dreaming at this point).

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  • Livre Blanc : Intégration SAP R/3 et Salesforce.com, comment optimiser les deux solutions et l'efficacité organisationelle ?

    Livre Blanc : Intégration SAP R/3 et Salesforce.com Comment exploiter pleinement les deux solutions et optimiser l'efficacité organisationelle Magic Software porpose un livre blanc sur l'intégration entre SAP R/3 et Salesforce.com. Magic Software a fait le constat que de nombreuses sociétés avaient fait le choix de l'ERP de SAP et du CRM en mode Cloud le plus connu mais que très peu d'entre elles avaient véritablement mis en place une intégration efficace des deux outils. « On constate que, dans la plupart des entreprises, ces solutions sont déployées indépendamment l'une de l'autre, [?] Pourtant, relier SAP R/3 et salesforce.com est indispensable », expliqu...

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  • Not Just What You Sell but Really How You Sell?

    - by divya.malik
    Sales 2.0 is changing the way customers get influenced and buy the products that they want to purchase. Engaging and listening to your customers and market  regularly is necessary, since they are engaging with other customers like themselves all the time, and online. Creating a consistent customer experience for your customers, across channels is more critical than ever. 2.0 and Social media as a channel need to become a part of your inbound and outbound sales strategy. Oracle has been investing in new capabilities to address the needs of this changing marketplace. Listen to  Mark Woollen, VP of CRM at Oracle discuss these new innovations that are changing the way companies and customer interact today, and the new strategies that will give you the lead in the marketplace. Here is an excerpt from his presentation (, which was featured on SellingPower.com.

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  • Hosting server application for global SME

    - by BBe
    We are planning to set up a complete ERP and CRM system for a medium-sized global company, that might turn into a essential tool for all locations once deployed. For now these locations include USA, Germany, China and Indonesia, but the list is growing quickly. My question is, where it is best to physically locate the server to ensure the access times are optimal from all (future) locations? On my mind, I am dealing with multiple connected servers (a cloud?), where each of our users is served by the physically closest server. Being in a very competitive field we would also like to rule out, that any data is stored in mainland China... Thanks for any advice and pointers!

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  • Sage : la France au ralenti, l'éditeur britannique progresse tout de même chez les TPE/PME grâce à ses nouvelles offres Cloud

    Sage : la France au ralenti L'éditeur progresse tout de même chez les TPE/PME grâce à ses nouvelles offres Cloud L'éditeur de solutions de gestion comptable, financière, de CRM, d'ERP et de gestion de ressources humaines vient de publier ses résultats annuels 2012. Si l'entreprise britannique se porte globalement bien, quelques marchés semblent l'inquiéter. Et malheureusement pour la France, le pays en fait partie. « Cette année, un des éléments remarquables est la disparité des performances réalisées selon les zones géographiques, explique SAGE. La performance de l'Europe reflète la bonne croissance de l'Angleterre et de l'Allemagne et contrebalance la ...

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  • What type of application is this called?

    - by boatingcow
    I am working on a web-based application which combines elements of what my client would call a CMS (content management system) and CRM (customer relations management) but also adds in many other business-specific features such as bookings management, staff task allocation management, wages calculations, document version control etc. However, I'm struggling to find a catch-all term for this type of application so I can research how other people have gone about creating such an integrated solution. Can anyone recommend a term I can use to refer to this, both internally in our team, for the client so they know what to call the 'system' and also for me personally, so that I can ask the Stack community further questions?

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  • Calling Knowledge Workers: Make a Difference in the User Experience

    - by Charles Knapp
    Do you consider yourself a knowledge worker? Do you have ideas of how to make CRM software work smarter so you don't have to work harder? The Oracle Middleware User Experience team will be conducting customer feedback focus groups at Oracle OpenWorld, October 1-3. All it takes is a couple of hours or less for us to learn from you. Customer participation helps Oracle develop outstanding products and solutions. Knowledge workers of all types are invited to participate: Finance, Sales, Human Resources, Marketing, Recruiters, Budget Managers, Project & Product Managers and more. To participate in these sessions you do not have to be registered for Oracle OpenWorld. If you or someone you know is interested in participating, please email muxtesting_us at oracle.com with your name, company, job title, work and mobile phone numbers with country code, and email address.

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  • Is there a way to develop desktop software using PHP?

    - by user1492018
    I have to develop a real estate marketing CRM software for my client - where the application is installed on desktop but can also be accessed from web. 2 reasons why they want the application to run from desktop : So that it can work with/without internet connection They don't want their complete data to be online They want to access few of the data like property listing & inquiries (managed from desktop application) from their website through secure login & password. The data that is entered in desktop application should be automatically synchronized with the website application. I was wondering if there is a way to develop this kind of software using PHP & MySQL. If yes, it will be great if anyone can provide me the referral link.Else please suggest, which language should I use.

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  • How do you stay in touch with a programming language?

    - by Abijeet Patro
    I'll be starting work for the first time in the IT Industry on the 18th of this month. I'll be working mostly with Microsoft technologies such as C#.NET and MS Dynamic CRM. I spent the last year working with C++. Developing small applications to automate taks and organize my notes. During this time I have developed a good basic understanding of the language. My question is how do you guys stay in touch with a programming language that you love when you need to use something else at the office?

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  • Oracle s'associe à Nokia pour utiliser ses cartes dans ses applications d'entreprise, bonne nouvelle pour le Finlandais

    Oracle s'associe à Nokia pour utiliser ses cartes Dans ses applications d'entreprise, bonne nouvelle pour le Finlandais A mesure que la mobilité monte en puissance, les services de cartographie deviennent de plus en plus stratégique. En témoigne le récent abandon des Googles Maps par Apple dans iOS. Apple qui ne pouvait pas longtemps dépendre d'un concurrent dans ce domaine. Mais ce mouvement ne concerne pas que le grand public. Loin de là. Les CRM par exemple, sont de plus en plus portés sur tablette et les outils de BI prennent de plus en plus en compte des problématiques géospatiales (implantation de maga...

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  • ?????????IT???????5?13~14?

    - by kiyoshi.nira
    ???????????) (=???????) ???????? 10? IT EXPO ?????????? · ?????????????? · ????????????????2009??11?3??????????????? ???IT??????????????? · ???????????? ?????·?????? ???????????? · ?????????????????????????????????? ?5? RFID???????EXP ?19? ??????????? ?15? ?????????&CRM EXPO ?13? ???????????? ?12? ????????EXPO ?7? ????????EXPO ?4? ????? ???????EXPO ?4? Web&???? ??????? EXPO ?2? ????IT EXPO ?1? ???? ?????????EXPO ??????

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  • Oracle UPK Content Development Tool Settings

    - by [email protected]
    Oracle UPK Content Development tool settings: Before developing UPK content, your UPK Developer needs to be configured with certain standard settings to ensure the content will have a uniform look. To set the options: 1. Open the UPK Developer. 2. Click the Tools menu. 3. Click Options. After you configure the UPK Options, you can share these preferences with other content developers by exporting them to an .ops file. This is particularly useful in workgroup environments where multiple authors are working on the same content that requires consistent output regardless of who authored the content. (To learn more about Exporting/Importing Content Defaults refer to the Content Development.pdf guide that is delivered with the UPK Developer.) Here is a list of a few UPK Developer tool settings that Oracle UPK Content Developers use to develop UPK pre-built content: Screen resolution is set to 1024 x 768. See It mode frame delay is set to 5 seconds. Know It Required % is set to 70% and all three levels of remediation are selected. We opt to automatically record keyboard shortcuts. We use the default settings for the Bubble icon and Pointer position. Bubble color is yellow (Red = 255, Green = 255, Blue = 128). Bubble text is Verdana, Regular, 9 pt. ***Intro and end frame settings match the bubble settings Note: The Content Defaults String Input Settings will change based on which application (interface) you are recording against. For example here is a list of settings for different Oracle applications: • Agile - Microsoft Sans Serif, Regular, 8 • EBS - Microsoft Sans Serif, Regular, 10 • Hyperion - Microsoft Sans Serif, Regular, 8 • JDE E1 - Arial, Regular, 10 • PeopleSoft - Arial, Regular, 9 • Siebel - Arial, Regular, 8 Remember, it is recommended that you set the content defaults before you add documents and record content. When the content defaults are changed, existing documents are not affected and continue to use the defaults that were in effect when those documents were created. - Kathryn Lustenberger, Oracle UPK & Tutor Outbound Product Management

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  • Oracle @ AIIM Conference

    - by [email protected]
    Oracle will be at the AIIM Conference and Exposition next week in Philadelphia. On the opening morning, Robert Shimp, Group Vice President, Global Technology Business Unit, of Oracle Corporation, will moderate an executive keynote panel. Mr. Shimp will lead four Oracle customer executives through a lively discussion of how innovative organizations are driving the integration of content management with their core business processes on Tuesday April 20th at 8:45 AM. Our panelists are: CINDY BIXLER, CIO, Embry Riddle Aeronautical University TOM SHOWALTER, Managing Director, JP Morgan Chase IRFAN MOTIWALA, Vice President, Moody's Investors Service MIT MONICA CROCKER, CRM, PMP, Corporate Records Manager, Land O'Lakes For more information on our panelists, click here. Oracle will be in booth #2113 at the AIIM Expo. Come by and enter the daily raffle to win a Netbook! Oracle and Oracle partners will demonstrate solutions that increase productivity, reduce costs and ensure compliance for business processes such as accounts payable, human resource onboarding, marketing campaigns, sales management, large scale diagrams for facilities and manufacturing, case management, and others Oracle products including Oracle Universal Content Management, Oracle Imaging and Process Management, Oracle Universal Records Management, Oracle WebCenter, Oracle AutoVue, and Oracle Secure Enterprise Search will be demonstrated in the booth. Oracle will host a private event at The Field House Sports Bar - see your Oracle representative for more details Oracle customers can meet in private meeting rooms with their Oracle representatives Key Sessions Besides the opening morning keynote panel, Oracle will have a number of other sessions at the conference. Oracle Content Management will be featured in the session G08 - A Passage to Improving Healthcare: Enhancing EMR with Electronic Records Wednesday April 21st 2:25PM-3:10PM Kristina Parma of Oracle partner ImageSource will deliver this session, along with Pam Doyle of Fujitsu and Nancy Gladish of Swedish Medical Center. Kristina will also be in the Oracle booth to talk about this solution. On Tuesday April 20th at 4:05 PM Ajay Gandhi of Oracle will deliver a session entitled Harnessing SharePoint Content for Enterprise Processes in PeopleSoft, Siebel, E-Business Suite and JD Edwards Tuesday April 20th 1:15PM-1:45PM - Bringing Content Management to Your AP, HR, Sales and Marketing Processes - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 Wednesday April 21st 12:30PM-1:00PM - Embed and Edit Content Anywhere - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 For more information, see the AIIM Expo page on the Oracle website.

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  • Schmelp Portal, Help Portal: Oracle Fusion Applications Help Online

    - by ultan o'broin
    Yes, the Oracle Fusion Applications Help (or "Help Portal" to us insiders) is now available. Click the link fusionhelp.oracle.com and check it out! Oracle Fusion Applications Help user interface If you're developing your own help for Fusion Apps, then you can use the newly published Oracle Fusion Help User Interface Guidelines to understand the best usage. These guidelines are also a handy way to get to the embedded help design patterns for Oracle Fusion Applications, now also available. To customize and extend the help content itself no longer requires the engagement of your IT Department or expensive project work. Customers can now use the Manage Custom Help capability to edit or add whatever content they need, make it secure and searchable, and develop a community around it too. You can see more of that capability in this slideshare.net presentation from UKOUG Ireland 2012 about the Oracle Fusion Applications User Assistance and Support Ecosystem by Ultan O'Broin and Richard Bingham. Manage Custom Help capability To understand the science and craft that went into the creation and delivery of the "Help Portal" (cardiac arrests all round in Legal and Marketing Depts), then check out this great white paper by Ultan O'Broin and Laurie Pattison: Putting the User into Oracle Fusion Applications User Assistance. So, what's with this "Help Portal" name? Well, that's an internal (that is, internal to Oracle) name only and we should all really call it by the correct product listing name: Oracle Fusion Applications Help. To be honest, I don't care what you call it as long as it is useful. However, these internal names can be problematic when talking with support or the licensing people. For years, we referred casually to the Oracle Applications Help or Oracle Applications Help System that ships with the Oracle E-Business Suite products as "iHelp". Then, somebody went and bought Siebel. Game over.

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  • UPK Professional Customer Success Story: Medtronic

    - by [email protected]
    In case you missed the live event, be sure to listen to last week's UPK Customer iSeminar featuring Medtronic. This was the first iSeminar in our quarterly series to showcase UPK Professional (UPK and Knowledge Pathways). Donna Miller and Staci Gilbert gave viewers an inside look at samples of Medtronic's content as they shared their experiences, methodology and best practices for use of the solution. Here are some highlights of the call: • Medtronic initially purchased UPK Professional to support a multi-year, global SAP rollout for 9,000 end users located in 24 countries. • As time went on, they expanded their use of UPK Professional to include several of their other enterprise applications: PeopleSoft, Siebel CRM, Hyperion Financial Management, a number of SAP bolt-ons, Documentum, TrackWise, and many others. • In combination with their Saba LMS, UPK Professional has allowed Medtronic to create, deploy, track and certify consistent end user training for critical transactions and processes across their organization worldwide - essential for a company in a heavily regulated industry. • For key pieces of content or certain end user populations, some Medtronic business units localize/translate the global UPK content. Staci demonstrated examples of their SAP content which has been translated into Japanese. • In the live SAP environment, end users rely on UPK's context sensitive in-application performance support. Medtronic has found this to be very helpful post go-live, giving just-in-time support so end users are confident in a new system or when performing tasks they don't often touch (at quarter or year end). UPK also serves as Medtronic's internal Google. • Medtronic has realized savings on many fronts: reduction in support calls due to in-application performance support, elimination of their training clients, and speedier training (1.5 days rather than 5-7 days) of temporary workers by moving from ILT to a blended solution that includes UPK simulations for eLearning. Thanks again to Donna and Staci for an exceptional presentation. They offered so many great examples for anyone who's looking for ways to get more out of UPK or interested in learning about UPK Professional: Knowledge Pathways. - Karen Rihs, Oracle UPK Outbound Product Management

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  • You Need BRM When You have EBS – and Even When You Don’t!

    - by bwalstra
    Here is a list of criteria to test your business-systems (Oracle E-Business Suite, EBS) or otherwise to support your lines of digital business - if you score low, you need Oracle Billing and Revenue Management (BRM). Functions Scalability High Availability (99.999%) Performance Extensibility (e.g. APIs, Tools) Upgradability Maintenance Security Standards Compliance Regulatory Compliance (e.g. SOX) User Experience Implementation Complexity Features Customer Management Real-Time Service Authorization Pricing/Promotions Flexibility Subscriptions Usage Rating and Pricing Real-Time Balance Mgmt. Non-Currency Resources Billing & Invoicing A/R & G/L Payments & Collections Revenue Assurance Integration with Key Enterprise Applications Reporting Business Intelligence Order & Service Mgmt (OSM) Siebel CRM E-Business Suite On-/Off-line Mediation Payment Processing Taxation Royalties & Settlements Operations Management Disaster Recovery Overall Evaluation Implementation Configuration Extensibility Maintenance Upgradability Functional Richness Feature Richness Usability OOB Integrations Operations Management Leveraging Oracle Technology Overall Fit for Purpose You need Oracle BRM: Built for high-volume transaction processing Monetizes any service or event based on any metric Supports high-volume usage rating, pricing and promotions Provides real-time charging, service authorization and balance management Supports any account structure (e.g. corporate hierarchies etc.) Scales from low volumes to extremely high volumes of transactions (e.g. billions of trxn per hour) Exposes every single function via APIs (e.g. Java, C/C++, PERL, COM, Web Services, JCA) Immediate Business Benefits of BRM: Improved business agility and performance Supports the flexibility, innovation, and customer-centricity required for current and future business models Faster time to market for new products and services Supports 360 view of the customer in real-time – products can be launched to targeted customers at a record-breaking pace Streamlined deployment and operation Productized integrations, standards-based APIs, and OOB enablement lower deployment and maintenance costs Extensible and scalable solution Minimizes risk – initial phase deployed rapidly; solution extended and scaled seamlessly per business requirements Key Considerations Productized integration with key Oracle applications Lower integration risks and cost Efficient order-to-cash process Engineered solution – certification on Exa platform Exadata tested at PayPal in the re-platforming project Optimal performance of Oracle assets on Oracle hardware Productized solution in Rapid Offer Design and Order Delivery Fast offer design and implementation Significantly shorter order cycle time Productized integration with Oracle Enterprise Manager Visibility to system operability for optimal up time

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  • Live Oracle AppAdvantage Webcast in APAC: Register Today

    - by Tanu Sood
    How Oracle Applications Customers can Extend the Value of their Investments How Oracle Applications Customers can Extend the Value of their Investments Oracle AppAdvantage is an exciting new initiative for Oracle enterprise application customers including E-Business Suite, PeopleSoft, JD Edwards, and Siebel. Oracle AppAdvantage provides strategies to help applications customers simplify, differentiate and innovate their investments through a pace layered architecture that can adjust with business requirements.Whether your organization is extending your applications to mobile devices, building a customer self-service portal, taking applications to the cloud, integrating applications with your other business critical applications or securely extending them to serve your specific needs, you can take the extension or customization work out of the applications and seamlessly extend with Oracle Fusion Middleware technologies as required. This webcast will discuss: Strategies to help applications customers simplify, differentiate and innovate their investments through a pace layered architecture How to get started and implementation use cases with customer examples Register today for this webcast on November 6. Can't wait until the Live Webcast? and ask him a question! If you are facing problems with registration or would like further information please email us at [email protected] -- For any questions on Oracle, our events and products please call or send us an email. Date Wednesday, 6th November 2013 Time Mumbai 10:30 a.m. (GMT +5:30) Singapore 1:00 p.m. (GMT +8:00) Sydney 4:00 p.m. (GMT +11:00)   -- The duration of this Webcast is 60 minutes. -- Contact Us | Legal Notices | Privacy Copyright © 2013, Oracle and/or its affiliates. All rights reserved.

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  • Lançamento do Oracle Enterprise Manager 11g - (27/Mai/10)

    - by Claudia Costa
    Não perca este evento exclusivo para executivos, responsáveis de TI e Parceiros Oracle, e explore em que medida a versão mais recente do Oracle Enterprise Manager permite que a gestão das TI seja orientada para o negócio. Registe-se hoje! Descubra as novas capacidades do Oracle Enterprise Manager 11g, que incluem: ·         Gestão integrada, desda a aplicação até ao Cloud Computing, visando a maximização do retorno do investimento em TI ·         Gestão de aplicações orientadas para o negócio, que permte ao departamento de TI identificar e corrigir os problemas antes de estes terem impacto no negócio ·         Gestão e suporte intregrados dos sistemas, fornecendo notificações e correcções proactivas, associadas à partilha de conhecimento entre pares, para aumentar a satisfação dos clientes Junte-se a nós e fique a saber como somente o Oracle Enterprise Manager 11g pode ajudar as TI a melhorarem proactivamente o valor empresarial em diversas tecnologias, incluindo sistemas Sun; sistema operativo Oracle Solaris; Oracle Database; Oracle Fusion Middleware; Oracle E Business Suite; soluções Siebel, PeopleSoft e JD Edwards da Oracle; tecnologias de virtualização e ambientes de nuvem privada. Irá decorrer uma sessão exclusiva para parceiros da Oracle onde falará de temas como a especialização e exploração de oportunidades de negócio conjunto nas áreas de Gestão de aplicações e sitemas. Agenda - Sana Lisboa Park Hotel Avenida Fontes Pereira de Melo, 8 Lisboa Quinta-Feira, 27 de Maio de 2010 Horario: 9:00- 15:30h 9:00    Registo e Café 9:30    Introdução 9:40    Keynote: Business-driven IT Mnagement with Oracle Enterprise Manager 11g 10:25  Experiências de Cliente 11:00  Pausa 11:15  Integrated Application-to-disk Mangement 11:45  Business-driven Application Management 12:15  Integrated Cloud Management 12:45  Integrated Systems Management and Support Experience 13:15  Almoço 14:30  Sessão para Parceiros - Especialização e Oportunidades de negócio com Oracle      Enterprise Manager   Registe-se hoje mesmo para reservar o seu lugar neste evento exclusivo.      

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  • BI für schnelle Analysen: Ein Erfolgsprojekt für die DAB bank, durchgeführt von Riverland Reply

    - by A & C Redaktion
    Zufriedene Kunden sind die beste Marketingstrategie. Deshalb bieten wir spezialisierten Partnern die Möglichkeit, professionelle Anwenderberichte über eigene erfolgreiche Oracle Projekte erstellen zu lassen. Hier im Blog präsentieren wir Ihnen in loser Folge Referenzberichte, mit denen Partner bereits erfolgreich werben. Heute: Der Oracle Partner Riverland Reply und sein Business-Intelligence-Projekt für die DAB bank Für die Direkt Anlage Bank, kurz DAB, sind BI-Lösungen längst zu einem wichtigen Steuerungstool geworden. Dabei müssen Datenströme aus verschiedenen Quellen zuverlässig gesteuert werden können. Um die neuesten CRM- und Business Intelligence-Funktionalitäten nutzen zu können, entschied sich die DAB bank für ein Upgrade auf Siebel CRM 8.1.1.7 mit CTI sowie die Integration von Oracle Business Intelligence 11g. Um ihren Wunsch nach Vereinfachung und Vereinheitlichung umzusetzen, fand die DAB in der Münchner Riverland Reply GmbH einen zuverlässigen Partner, der auf technische Beratung, Implementierung und Systemintegration in den Bereichen Prozesse, Businesslösungen und Technologien spezialisiert ist. Die Bedienbarkeit konnte deutlich verbessert werden, was die Prozessabläufe erleichtert. Den Datenzugriff erleichtert nun eine einheitliche Umgebung, und die Reporting-, Visualisierungs-, Such- und Collaboration-Funktionen sind in einem BI-Tool zusammengeführt. Details zum genauen Projektverlauf und den spezifischen Anforderungen finden Sie hier im Anwenderbericht der DAB. Die Möglichkeit, sich und ihre Arbeit gewinnbringend zu präsentieren, können alle spezialisierten Partner nutzen, die ein repräsentatives Oracle Projekt abgeschlossen haben. Erfahrene Fachjournalisten interviewen sowohl Partner als auch Endkunde und erstellen einen ausführlichen, ansprechend aufbereiteten Bericht. Die Veröffentlichung erfolgt über verschiedene Marketing-Kanäle. Natürlich können die Partner die Anwenderberichte auch für eigene Marketingzwecke nutzen, z. B. für Veranstaltungen. Haben Sie Interesse? Dann wenden Sie sich an Frau Renate Mayer. Wir benötigen von Ihnen einige Eckdaten wie Kundenname, Ansprechpartner und eingesetzte Oracle Produkte, eine Beschreibung des Projektes in drei-vier Sätzen sowie Ihren Ansprechpartner im Haus. Und dann: Lassen Sie Ihre gute Arbeit für sich sprechen!

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