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  • Tomcat + Spring + CI workflow

    - by ex3v
    We're starting our very first project with Spring and java web stack. This project will be mainly about rewriting quite large ERP/CRM from Zend Framework to Java. Important factor in my question is that I come from php territory, where things (in terms of quality) tend to look different than in java world. Fatcs: there will be 2-3 developers, at least one of developers uses Windows, rest uses Linux, there is one remote linux-based machine, which should handle test and production instances, after struggling with buggy legacy code, we want to introduce good programming and development practices (CI, tests, clean code and so on) client: internal, frequent business logic changes, scrum, daily deployments What I want to achieve is good workflow on as many development stages as possible (coding - commiting - testing - deploying). The problem is that I've never done this before, so I don't know what are best practices to do this. What I have so far is: developers code locally, there is vagrant instance on every development machine, managed by puppet. It contains the same linux, jenkins and tomcat versions as production machine, while coding, developer deploys to vagrant machine, after local merge to test branch, jenkins on vagrant handles tests, when everything is fine, developer pushes commits and merges jenkins on remote machine pulls commit from test branch, runs tests and so on, if everything looks green, jenkins deploys to test tomcat instance Deployment to production is manual (altough it can be done using helping scripts) when business logic is tested by other divisions and everything looks fine to client. Now, the real question: does above make any sense? Things that I'm not sure about: Remote machine: won't there be any problems with two (or even three, as jenkins might need one) instances of same app on tomcat? Using vagrant to develop on php environment is just vise. Isn't this overkill while using Tomcat? I mean, is there higher probability that tomcat will act the same on every machine? Is there sense of having local jenkins on vagrant?

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  • NHibernate Pitfalls: Cascades

    - by Ricardo Peres
    This is part of a series of posts about NHibernate Pitfalls. See the entire collection here. For entities that have associations – one-to-one, one-to-many, many-to-one or many-to-many –, NHibernate needs to know what to do with their related entities, in three particular moments: when saving, updating or deleting. In particular, there are two possible behaviors: either ignore these related entities or cascade changes to them. NHibernate allows setting the cascade behavior for each association, and the default behavior is not to cascade (ignore). The possible cascade options are: None Ignore, this is the default Save-Update If the entity is being saved or updated, also save any related entities that are either not saved or have been modified and associate these related entities to the root entity. Generally safe Delete If the entity is being deleted, also delete the related entities. This is only useful for parent-child relations Delete-Orphan Identical to Delete, with the addition that if once related entity is removed from the association – orphaned –, also delete it. Also only for parent-child All Combination of Save-Update and Delete, usually that’s what we want (for parent-child relations, of course) All-Delete-Orphan Same as All plus delete any related entities who lose their relationship In summary, Save-Update is generally what you want in most cases. As for the Delete variations, they should only be used if the related entities depend on the root entity (parent-child), so that deleting the root entity and not their related entities would result in a constraint violation on the database.

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  • setting up freedns with an existing domain

    - by romeovs
    I've been running a webserver off of a pc at a static IP succesfully for the past 5 months. recently however, I've moved into another appartment and my ISP only provides a dynamic IP (my IP changes from time to time). I'm not an internet genius but I was thinking to fix this by using a Dynamic DNS provider. So I got on the web and found freedns. I'm a bit confused about how to set up everything though. I've managed to succesfully install the IP updater daemon on my web server. Then, in my registrars control panel, I set the NS records to point at ns1 through ns4.afraid.org (removing the old NS records). I'm not certain what I should do with the A records though (for now they are still pointing to the old static IP address). I have A records for www, blog, irc, etc. but I cannot point them at my new IP address, because it isn't Could someone explain this in the clearest possible sense (perhaps elaborating on what happens at each step of the DNS process). I never really knew what the A records are for anyway. (note that I haven't really found any documentation at the freedns website, or on google)

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  • CSC folder data access AND roaming profiles issues (Vista with Server 2003, then 2008)

    - by Alex Jones
    I'm a junior sysadmin for an IT contractor that helps small, local government agencies, like little towns and the like. One of our clients, a public library with ~ 50 staff users, was recently migrated from Server 2003 Standard to Server 2008 R2 Standard in a very short timeframe; our senior employee, the only network engineer, had suddenly put in his two weeks notice, so management pushed him to do this project before quitting. A bit hasty on management's part? Perhaps. Could we do anything about that? Nope. Do I have to fix this all by myself? Pretty much. The network is set up like this: a) 50ish staff workstations, all running Vista Business SP2. All staff use MS Outlook, which uses RPC-over-HTTPS ("Outlook Anywhere") for cached Exchange access to an offsite location. b) One new (virtualized) Server 2008 R2 Standard instance, running atop a Server 2008 R2 host via Hyper-V. The VM is the domain's DC, and also the site's one and only file server. Let's call that VM "NEWBOX". c) One old physical Server 2003 Standard server, running the same roles. Let's call it "OLDBOX". It's still on the network and accessible, but it's been demoted, and its shares have been disabled. No data has been deleted. c) Gigabit Ethernet everywhere. The organization's only has one domain, and it did not change during the migration. d) Most users were set up for a combo of redirected folders + offline files, but some older employees who had been with the organization a long time are still on roaming profiles. To sum up: the servers in question handle user accounts and files, nothing else (eg, no TS, no mail, no IIS, etc.) I have two major problems I'm hoping you can help me with: 1) Even though all domain users have had their redirected folders moved to the new server, and loggin in to their workstations and testing confirms that the Documents/Music/Whatever folders point to the new paths, it appears some users (not laptops or anything either!) had been working offline from OLDBOX for a long time, and nobody realized it. Here's the ugly implication: a bunch of their data now lives only in their CSC folders, because they can't access the share on OLDBOX and sync with it finally. How do I get this data out of those CSC folders, and onto NEWBOX? 2) What's the best way to migrate roaming profile users to non-roaming ones, without losing vital data like documents, any lingering PSTs, etc? Things I've thought about trying: For problem 1: a) Reenable the documents share on OLDBOX, force an Offline Files sync for ALL domain users, then copy OLDBOX's share's data to the equivalent share on NEWBOX. Reinitialize the Offline Files cache for every user. With this: How do I safely force a domain-wide Offline Files sync? Could I lose data by reenabling the share on OLDBOX and forcing the sync? Afterwards, how can I reinitialize the Offline Files cache for every user, without doing it manually, workstation by workstation? b) Determine which users have unsynced changes to OLDBOX (again, how?), search each user's CSC folder domain-wide via workstation admin shares, and grab the unsynched data. Reinitialize the Offline Files cache for every user. With this: How can I detect which users have unsynched changes with a script? How can I search each user's CSC folder, when the ownership and permissions set for CSC folders are so restrictive? Again, afterwards, how can I reinitialize the Offline Files cache for every user, without doing it manually, workstation by workstation? c) Manually visit each workstation, copy the contents of the CSC folder, and manually copy that data onto NEWBOX. Reinitialize the Offline Files cache for every user. With this: Again, how do I 'break into' the CSC folder and get to its data? As an experiment, I took one workstation's HD offsite, imaged it for safety, and then tried the following with one of our shop PCs, after attaching the drive: grant myself full control of the folder (failed), grant myself ownership of the folder (failed), run chkdsk on the whole drive to make sure nothing's messed up (all OK), try to take full control of the entire drive (failed), try to take ownership of the entire drive (failed) MS KB articles and Googling around suggests there's a utility called CSCCMD that's meant for this exact scenario...but it looks like it's available for XP, not Vista, no? Again, afterwards, how can I reinitialize the Offline Files cache for every user, without doing it manually, workstation by workstation? For problem 2: a) Figure out which users are on roaming profiles, and where their profiles 'live' on the server. Create new folders for them in the redirected folders repository, migrate existing data, and disable the roaming. With this: Finding out who's roaming isn't hard. But what's the best way to disable the roaming itself? In AD Users and Computers, or on each user's workstation? Doing it centrally on the server seems more efficient; that said, all of the KB research I've done turns up articles on how to go from local to roaming, not the other way around, so I don't have good documentation on this. In closing: we have good backups of NEWBOX and OLDBOX, but not of the workstations themselves, so anything drastic on the client side would need imaging and testing for safety. Thanks for reading along this far! Hopefully you can help me dig us out of this mess.

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  • Do objects maintain identity under all non-cloning conditions in PHP?

    - by Buttle Butkus
    PHP 5.5 I'm doing a bunch of passing around of objects with the assumption that they will all maintain their identities - that any changes made to their states from inside other objects' methods will continue to hold true afterwards. Am I assuming correctly? I will give my basic structure here. class builder { protected $foo_ids = array(); // set in construct protected $foo_collection; protected $bar_ids = array(); // set in construct protected $bar_collection; protected function initFoos() { $this->foo_collection = new FooCollection(); foreach($this->food_ids as $id) { $this->foo_collection->addFoo(new foo($id)); } } protected function initBars() { // same idea as initFoos } protected function wireFoosAndBars(fooCollection $foos, barCollection $bars) { // arguments are passed in using $this->foo_collection and $this->bar_collection foreach($foos as $foo_obj) { // (foo_collection implements IteratorAggregate) $bar_ids = $foo_obj->getAssociatedBarIds(); if(!empty($bar_ids) ) { $bar_collection = new barCollection(); // sub-collection to be a component of each foo foreach($bar_ids as $bar_id) { $bar_collection->addBar(new bar($bar_id)); } $foo_obj->addBarCollection($bar_collection); // now each foo_obj has a collection of bar objects, each of which is also in the main collection. Are they the same objects? } } } } What has me worried is that foreach supposedly works on a copy of its arrays. I want all the $foo and $bar objects to maintain their identities no matter which $collection object they become of a part of. Does that make sense?

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  • Nested Entities and calculation on leaf entity property - SQL or NoSQL approach

    - by Chandu
    I am working on a hobby project called Menu/Recipe Management. This is how my entities and their relations look like. A Nutrient has properties Code and Value An Ingredient has a collection of Nutrients A Recipe has a Collection of Ingredients and occasionally can have a collection of other recipes A Meal has a Collection of Recipes and Ingredients A Menu has a Collection of Meals The relations can be depicted as In one of the pages, for a selected menu I need to display the effective nutrients information calculated based on its constituents (Meals, Recipes, Ingredients and the corresponding nutrients). As of now am using SQL Server to store the data and I am navigating the chain from my C# code, starting from each meal of the menu and then aggregating the nutrient values. I think this is not an efficient way as this calculation is being done every time the page is requested and the constituents change occasionally. I was thinking about a having a background service that maintains a table called MenuNutrients ({MenuId, NutrientId, Value}) and will populate/update this table with the effective nutrients when any of the component (Meal, Recipe, Ingredient) changes. I feel that a GraphDB would be a good fit for this requirement, but my exposure to NoSQL is limited. I want to know what are the alternative solutions/approaches to this requirement of displaying the nutrients of a given menu. Hope my description of the scenario is clear.

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  • Draw contour around object in Opengl

    - by Maciekp
    I need to draw contour around 2d objects in 3d space. I tried drawing lines around object(+points to fill the gap), but due to line width, some part of it(~50%) was covering object. I tried to use stencil buffer, to eliminate this problem, but I got sth like this(contour is green): http://goo.gl/OI5uc (sorry I can't post images, due to my reputation) You can see(where arrow points), that some parts of line are behind object, and some are above. This changes when I move camera, but always there is some part, that is covering it. Here is code, that I use for drawing object: glColorMask(1,1,1,1); std::list<CObjectOnScene*>::iterator objIter=ptr->objects.begin(),objEnd=ptr->objects.end(); int countStencilBit=1; while(objIter!=objEnd) { glColorMask(1,1,1,1); glStencilFunc(GL_ALWAYS,countStencilBit,countStencilBit); glStencilOp(GL_REPLACE,GL_KEEP,GL_REPLACE ); (*objIter)->DrawYourVertices(); glStencilFunc(GL_NOTEQUAL,countStencilBit,countStencilBit); glStencilOp(GL_KEEP,GL_KEEP,GL_REPLACE); (*objIter)->DrawYourBorder(); ++objIter; ++countStencilBit; } I've tried different settings of stencil buffer, but always I was getting sth like that. Here is question: 1.Am I setting stencil buffer wrong? 2. Are there any other simple ways to create contour on such objects? Thanks in advance.

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  • 100% Product Coverage in EBS CRM Communities

    - by Oracle_EBS
    Starting June 1st we are now providing 100% coverage for the entire Oracle CRM product line! To facilitate this growth we have made the following changes: Quoting, Telesales, Mobile Field Service and Lease and Finance Management have all been decommissioned and their content moved to their respective communities. Quoting and Telesales are now covered in the newly renamed Sales, Marketing & Common Apps community. Mobile Field Service is now covered in the Field Service Product Family community which used to be called Depot Repair. Lease and Finance Management is now under Contracts. The CRM Communities are an excellent channel for collaborating on issues that are not highly time sensitive or complex. Check with Oracle experts and Industry Peers as they can provide a clue or a nudge toward an answer or a confirmation on a workaround. Some of the best and brightest will be there to assist you. Check the News & Announcement regions for an updated list of covered products. Here are links to the current CRM communities. Service Install Base Contracts CRMO Field Service Product Family Sales, Marketing & Common Apps Trade Management Sales Compensation

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  • Excel chart won't update, based on calculated cells

    - by samJL
    I have an Excel document (2007) with a chart (Clustered Column) that gets its Data Series from cells containing calculated values The calculated values never change directly, but only as a result of other cells in the sheet changing When I change other cells in the sheet, the Data Series cells are recalculated, and show new values - but the Chart based on this Data Series refuses to update automatically I can get the Chart to update by saving/closing, or toggling one of the settings (such as reversing x/y axis and then putting it back), or by re-selecting the Data Series Every solution I have found online doesn't work - I have Calculation set to automatic - Ctrl+Alt+F9 updates everything fine, EXCEPT the chart - I have recreated the chart several times, and on different computers - I have tried VBA scripts like: Application.Calculate Application.CalculateFull Application.CalculateFullRebuild ActiveWorkbook.RefreshAll DoEvents None of these update or refresh the chart I do notice that if I type over my Data Series, actual numbers instead of calculations, it will update the chart - it's as if Excel doesn't want to recognize changes in the calculations Has anyone experienced this before or know what I might do to fix the problem? Thank you

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  • Is Rsync like subversion, but for a server?

    - by johnlai2004
    I'm trying to learn how to use rsync. I want to create daily backs up of my production server. Right now I run the command rsync -azr /var/www/* [email protected]:/var/www Now let's say one day, I want to roll back the /var/www/ directory on my production server to last month's version. How do I tell rsync to retrieve version N? On reading that rsync only copies differences between src and dest, I assumed rsync works like subversion where you commit changes to a destination, and keep track of every version, and with the option to checkout any version at anytime. Is that the way rsync works? It's like subversion but for an entire server? That would be great because then it means I don't have to do full ssh copies for my nightly backups.

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  • Proper method to update and draw from game loop?

    - by Lost_Soul
    Recently I've took up the challenge for myself to create a basic 2d side scrolling monster truck game for my little brother. Which seems easy enough in theory. After working with XNA it seems strange jumping into Java (which is what I plan to program it in). Inside my game class I created a private class called GameLoop that extends from Runnable, then in the overridden run() method I made a while loop that handles time and such and I implemented a targetFPS for drawing as well. The loop looks like this: @Override public void run() { long fpsTime = 0; gameStart = System.currentTimeMillis(); lastTime = System.currentTimeMillis(); while(game.isGameRunning()) { currentTime = System.currentTimeMillis(); long ellapsedTime = currentTime - lastTime; if(mouseState.leftIsDown) { que.add(new Dot(mouseState.getPosition())); } entities.addAll(que); game.updateGame(ellapsedTime); fpsTime += ellapsedTime; if(fpsTime >= (1000 / targetedFPS)) { game.drawGame(ellapsedTime); } lastTime = currentTime; } The problem I've ran into is adding of entities after a click. I made a class that has another private class that extends MouseListener and MouseMotionListener then on changes I have it set a few booleans to tell me if the mouse is pressed or not which seems to work great but when I add the entity it throws a CME (Concurrent Modification Exception) sometimes. I have all the entities stored in a LinkedList so later I tried adding a que linkedlist where I later add the que to the normal list in the update loop. I think this would work fine if it was just the update method in the gameloop but with the repaint() method (called inside game.drawGame() method) it throws the CME. The only other thing is that I'm currently drawing directly from the overridden paintComponent() method in a custom class that extends JPanel. Maybe there is a better way to go about this? As well as fix my CME? Thanks in advance!!!

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  • Stupid question: prevent file from being changed under linux

    - by Josh
    Ok. Stupid question. I have forgotten what this is called and without remembering the name the search function on the site and on google is failing me. What's the command under linux to mark a file as "locked"/to prevent any changes from being made to it? I'm not talking about chmod. There's a property that can be set (again the name escapes me at the moment) which prevents even processes running as root from changing a file. What is this called and how do I set it?

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  • Java Slick2d - Mouse picking how to take into account camera

    - by Corey
    When I move it it obviously changes the viewport so my mouse picking is off. My camera is just a float x and y and I use g.translate(-cam.cameraX+400, -cam.cameraY+300); to translate the graphics. I have the numbers hard coded just for testing purposes. How would I take into account the camera so my mouse picking works correctly. double mousetileX = Math.floor((double)mouseX/tiles.tileWidth); double mousetileY = Math.floor((double)mouseY/tiles.tileHeight); double playertileX = Math.floor(playerX/tiles.tileWidth); double playertileY = Math.floor(playerY/tiles.tileHeight); double lengthX = Math.abs((float)playertileX - mousetileX); double lengthY = Math.abs((float)playertileY - mousetileY); double distance = Math.sqrt((lengthX*lengthX)+(lengthY*lengthY)); if(input.isMousePressed(Input.MOUSE_LEFT_BUTTON) && distance < 4) { if(tiles.map[(int)mousetileX][(int)mousetileY] == 1) { tiles.map[(int)mousetileX][(int)mousetileY] = 0; } } That is my mouse picking code

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  • setting up a private network using linksys router

    - by user287745
    scenerio:- a database server running sql server 2005 and sql server management studio 2005 express editions a web server running IIS 5.0v using windows xp pro. two other computer having windows xp and windows 98 i have a linksys router which i use to access point for wireless (laptop) there are 5 sockets behind it four for clients and one for internet. i would like to setup a LAN- something like a private hosting area with two clients. would should i do? where to connect what and what would the changes in settnigs be. right now it uses dhcp or something to assign ips. where will the webserver be attached to the internet socket? where will the db server be attached? any guide, links, help thank you

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  • Encrypt EC2 API call

    - by Frank
    I have to host an AMI in the Amazon Marketplace. i need to get the type of instance, whenever some user launches the AMI., like if its small medium or large. based on that i need to make some changes in the AMI when its created. I can do this with Amazon API call, to get the instance type, but the problem is that the instances created with the AMI will be started by other users, and i cannot use my AWS Credentials in the Amazon API. Is there any way that i can create an anonymous readonly user to make only specific type of EC2 API Calls? Or can i encrypt my EC2 API credentials, so no one can use it?

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  • Which approach is the most maintainable?

    - by 2rs2ts
    When creating a product which will inherently suffer from regression due to OS updates, which of these is the preferable approach when trying to reduce maintenance cost and the likelihood of needing refactoring, when considering the task of interpreting system state and settings for a lay user? Delegate the responsibility of interpreting the results of inspecting the system to the modules which perform these tasks, or, Separate the concerns of interpretation and inspection into two modules? The first obviously creates a blob in which a lot of code would be verbose, redundant, and hard to grok; the second creates a strong coupling in which the interpretation module essentially has to know what it expects from inspection routines and will have to adapt to changes to the OS just as much as the inspection will. I would normally choose the second option for the separation of concerns, foreseeing the possibility that inspection routines could be re-used, but a developer updating the product to deal with a new OS feature or something would have to not only write an inspection routine but also write an interpretation routine and link the two correctly - and it gets worse for a developer who has to change which inspection routines are used to get a certain system setting, or worse yet, has to fix an inspection routine which broke after an OS patch. I wonder, is it better to have to patch one package a lot or two packages, each somewhat less so?

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  • Install lubuntu on an old Dell c600 : Video issues

    - by maniat1k
    I am trying to install lubuntu on an old laptop. I use the 386 alternate instalation of it, because it has only 256mb ... All when ok so when I start up the lubuntu the screen splits between 1024x768 and 800x600... its very horrible to use =). Ok I do this: lspci and found an ATI Rage mobility M3. So I tryied the old xorg way to edit the missing resolution: Section "Screen" Identifier "Default Screen" Device "ATI Technologies, Inc. Rage Mobility M3 (AGP)" Monitor "Generic Monitor" DefaultDepth 24 SubSection "Display" Depth 1 Modes "1024x768" EndSubSection SubSection "Display" Depth 4 Modes "1024x768" EndSubSection SubSection "Display" Depth 8 Modes "1024x768" EndSubSection SubSection "Display" Depth 15 Modes "1024x768" EndSubSection SubSection "Display" Depth 16 Modes "1024x768" EndSubSection SubSection "Display" Depth 24 Modes "1024x768" EndSubSection EndSection on an brand new xorg.conf... Do an init 6 to see if X take the changes, but nothing habbened: also tryed to do pkg-reconfigure -changedir /etc/X11 (where I created the new xorg.conf) and nothing.. removed the X conf from /tmp.. also do sudo apt-get update / upgrade... and no luck... Anyone can help me and tell me how to reconfigure X with the terminal? Can anyone give me a hand?

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  • Breaking up classes and methods into smaller units

    - by micahhoover
    During code reviews a couple devs have recommended I break up my methods into smaller methods. Their justification was (1) increased readability and (2) the back trace that comes back from production showing the method name is more specific to the line of code that failed. There may have also been some colorful words about functional programming. Additionally I think I may have failed an interview a while back because I didn't give an acceptable answer about when to break things up. My inclination is that when I see a bunch of methods in a class or across a bunch of files, it isn't clear to me how they flow together, and how many times each one gets called. I don't really have a good feel for the linearity of it as quickly just by eye-balling it. The other thing is a lot of people seem to place a premium of organization over content (e.g. 'Look at how organized my sock drawer is!' Me: 'Overall, I think I can get to my socks faster if you count the time it took to organize them'). Our business requirements are not very stable. I'm afraid that if the classes/methods are very granular it will take longer to refactor to requirement changes. I'm not sure how much of a factor this should be. Anyway, computer science is part art / part science, but I'm not sure how much this applies to this issue.

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  • Offset Forward vector of object based on Rotation

    - by Taylor
    I'm using the Bullet 3D physics engine in a iOS application running openGL ES 1.1 Currently I'm accepting info from the gyroscope to allow the user to "look around" a 3d world that follows a bouncing ball (note: it only takes in the yaw to look around 360 degrees). Im also accepting information from the accelerometer based on the tilt to push the ball. As of right now, to move forward, the user tilts the devise forward (using the accelerometer); to move to the right, the user tilts the devise to the right and so on. The forward vector is currently along it's local Z-axis. The problem is that I want to change the ball bounce based on where the user has changed the view. If I change the view, the ball bounces in the fixed direction. I want to change the forward facing direction so that when a user changes the view (say to the look at the right of the world, the user rotates the device), tilting the devise forward will result in a forward force in that direction. Basically, I want the forward vector to take the rotation into consideration. Sorry if I didn't explain the issue well enough, its kind of confusing to write down.

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  • How does Windows handle Time? Updating RTC, etc. (Active Directory and Novell E-Directory)

    - by bshacklett
    I'm troubleshooting some time issues in my domain and before making any big changes I want to have a thorough understanding of what's going on. I've got a few lingering questions at the moment: What sources (rtc, ntp, etc.) are queried by Windows to keep time? How does this differ in a mixed Active Directory / Novell environment? What is the order that each source is queried in? How does Windows decide whether to act as an NTP client, peer or server? In what situations will Windows update the RTC, if ever?

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  • How to work with code examples in Apple's Keynote?

    - by Michael Easter
    I'm creating a presentation in Keynote on the Mac. It is intended for an audience of Java developers, and has some slides that contain blocks of Java code. Even with a monospaced font, I find the TextBox feature to be difficult in terms of formatting. Crazy Bob has an article on how he handled it in 2004 (he creates PDFs from the code samples and then includes those). However, I would like to know if there have been any changes since then. How do you work with code examples (Java, C#, Javascript, whatever) in Keynote?

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  • Windows 7: How to prevent Windows from caching my desktop wallpaper

    - by rmartz
    I have a service running that renders a changing wallpaper every 5 minutes or so, and replaces the current image file with the new one automatically (That is to say, new image but same filename). On Linux, the change is detected almost automatically, and so I have the most current wallpaper. However, on my Windows 7 machine (Which syncs the image with my Linux machine over Dropbox), it appears to cache the wallpaper from the last time I manually set the wallpaper. The image never changes, even if I restart. Is there a way to make Windows detect the file change, or periodically refresh the wallpaper cache? I'd like to avoid third-party apps if at all possible.

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  • Why will Screenshot not show up in Dash?

    - by Bruce
    I'm relatively new to Ubuntu, and am running into a problem I've not seen before. This is on an Ubuntu 12.04 system. I can't find Screenshot. I'm trying to take a shot of a screen from a web page, go to Dash, type in Screenshot, and nothing shows up. I've done this many times before, but suddenly Screenshot is not found. I downloaded an app called Shutter, it seems to have installed just fine, but like Screenshot, I don't know how to find it. Dash reveals nothing. In Dash, I've noticed that I have no applications showing up in response to a search. For instance, I can type Firefox, and get no results either, even though I'm using Firefox to submit this question. Is there something I can do to get Dash to show applications? Search results show only files and folders, and downloads. I did find one answer on Ask Ubuntu, which gave the following instructions: None of these fixes worked for me. But after more searching: rm ~/.cache/software-center -R worked like a charm. I did need to run: unity --reset & afterwards though, for the changes to take effect within dash, but the software center just started working straightaway. However, when I issued the unity --reset & command, it resulted in an internal error, and I'll have to reboot in order to reset my computer (which fortunately is allowing me to complete this question). So I'm still wondering why applications won't show in Dash, and will appreciate any help.

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  • Mapping Your Customer Experience Journey

    - by Michael Hylton
    For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

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  • How to synchonise address books across multiple PC's

    - by Rob
    I am using Thunderbird 15.0.1 on two different Windows computers (Vista and Win 7). I maintain the email list for a local club, and often need to send out emails to all members from my home and office Pc's. I use a Thunderbird Address Book to maintain a list of club members and would like any changes made to that list to synchronise to both machines. Can anyone recommend a good way of doing this? I've found a couple of extensions that claim to do this, but both seem to have review that suggest they no longer function correctly since they are quite old extensions. Is there another tool that I would be better off using? Rob

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