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• iPhone reachability checking

  - by Sneakyness

  I've found several examples of code to do what I want (check for reachability), but none of it seems to be exact enough to be of use to me. I can't figure out why this doesn't want to play nice. I have the reachability.h/m in my project, I'm doing #import <SystemConfiguration/SystemConfiguration.h> And I have the framework added. I also have: #import "Reachability.h" at the top of the .m in which I'm trying to use the reachability. Reachability* reachability = [Reachability sharedReachability]; [reachability setHostName:@"http://www.google.com"]; // set your host name here NetworkStatus remoteHostStatus = [reachability remoteHostStatus]; if(remoteHostStatus == NotReachable) {NSLog(@"no");} else if (remoteHostStatus == ReachableViaWiFiNetwork) {NSLog(@"wifi"); } else if (remoteHostStatus == ReachableViaCarrierDataNetwork) {NSLog(@"cell"); } This is giving me all sorts of problems. What am I doing wrong? I'm an alright coder, I just have a hard time when it comes time to figure out what needs to be put where to enable what I want to do, regardless if I want to know what I want to do or not. (So frustrating) Update: This is what's going on. This is in my viewcontroller, which I have the #import <SystemConfiguration/SystemConfiguration.h> and #import "Reachability.h" set up with. This is my least favorite part of programming by far. FWIW, we never ended up implementing this in our code. The two features that required internet access (entering the sweepstakes, and buying the dvd), were not main features. Nothing else required internet access. Instead of adding more code, we just set the background of both internet views to a notice telling the users they must be connected to the internet to use this feature. It was in theme with the rest of the application's interface, and was done well/tastefully. They said nothing about it during the approval process, however we did get a personal phone call to verify that we were giving away items that actually pertained to the movie. According to their usually vague agreement, you aren't allowed to have sweepstakes otherwise. I would also think this adheres more strictly to their "only use things if you absolutely need them" ideaology as well. Here's the iTunes link to the application, EvoScanner.

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• Silverlight? WPF? or Windows Form?

  - by Amit

  After Silverlight 4.0 has been released with new WPF, I am kind of confused with these technologies: Silverlight? WPF? Windows Form? The main motive that we want to achieve for BIG business project is following: Performance Security And platform independent** If I consider all above three points then only Silverlight is the option as I don’t want people buying emulator on MacOS for WPF or Windows Form. Now how good the Silverlight is for Business applications, I was completely against when Silverlight 2.0 was in the market but now it is Silverlight 4.0 and they have provided many new features (but still basics) that is required in any challenging business applications. Comparing Silverlight and WPF -* Silverlight and WPF are very new technology and if I'd to compare from these two then I'd prefer WPF because it can be considered stable and mature. But it is not same as Windows Form. -* If I go with Silverlight then I am sure about keep updating to the latest version of Silverlight. I remembered when we were developing software for version 2.0 then we'd to create our own framework with dynamic loading DLL, and then Navigation concept. But everything was got changed once Silverlight 3.0 came. I don't want this to be happening with this new product. -* If we go with WPF then we don't get the platform independence. Now, why not we just focus on making WPF and then move to Silverlght. As someone (Tim?) from Microsoft has said that the idea is to make Silverlight as close as WPF. But if that is the case then why XAML structure is different; I will not be convinced with by saying that .Net framework for SL is too small.. well the difference is coming from the namespace ? I was searching on this subject and found "Microsoft WPF-Silverlight Comparison Whitepaper v1.1.pdf". This guide is very good that gives you ins-outs about how can we build common apps that runs on both. But again, it is comparing Silverlight 2 and not 4. I am sure many architect/ developers/ project managers must be facing similar kind of questions in their premises and wants to initiate this discussion, if it has not been :). We've still got 2 weeks to make this decision, so I'm expecting everyone to participate, gurus?

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• Creating a music catalog and extracting first 30 seconds as soon as the first words are sung

  - by Rad

  I already read a question: Separation of singing voice from music. I don’t need this complex audio processing. I only need some detection mechanism that would detect that there is some voice/vocal playing while the music is playing (or not playing) I need to extract first 30 seconds when a vocalist starts singing along with full band music. See question 2 below. I want to create a music catalog using ASP.NET MVC 2 and Silverlight clients and C#.NET 4.0 programming language that would be front store. On the backend I would also like to create a desktop WPF/Windows application to create the music catalog from already existing music files, most of which have metadata in them ID3v1, ID3v2.3, ID3v2.4, iTunes MP4, WMA, Vorbis Comments and APE Tags etc. I would possibly like to create a web service that would allow catalog contributors to upload a zipped album and trigger metadata extraction of music data and extraction of music segments as described below. I would be happy if I achieve no. 1 below. Let's say I have 1000ths of songs in mp3 (or other formats) grouped in subfolders using some classification (Genre, Artists, Albums, Composers or other groupings). I want to create tables in DB that would organize songs so they can be searched based on different criteria (year, length, above classification or by song title, description etc) like what iTune store allows to their customers. I want to extract metadata from various formats (I will try to get songs in mp3 format, but there may be other popular formats) and allow music Catalog manager person to add missing data from either desktop or web applications. He or other contributors can upload zipped music via an HTML or Silverlight upload or WPF. Can anybody suggest open source libraries, articles, code snippets that can do that in an automatic way using .NET and possibly SQL Server DB? My main questions are these. This is an audio processing challenge. I want to extract 2 segments of music (questions 1 and 2): 1. How to extract a music segment: 1-2 seconds before a vocal starts singing and up to 30 seconds from that point in time and 2. Much more challenging is to find repeating segments (One would usually find or recognize the names of the songs and songs are usually known by these refrains. How would I go about creating a list of songs that go great together like what Genius from iTune does? Is there any characteristics of music that can be used to match songs? The goal is for people quickly scan and recognize songs i.e. associate melody, words with a title/album so they can make intelligent decisions like buying a song, create similar mood songs.

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• What would you suggest as a high school first language?

  - by ldigas

  Edit by OA: After reading some answers I'll just update the question a little. At first I put it a little bluntly, but some of those gave me some good arguments which have to be taken into consideration while making a stand on this one. (these are mostly picked up from comments and answers below). A few things to take into account: to many pupils this is a first programming language - at this stage most of them have trouble grasping a difference between data types, variable passing, ... and whatnot, less alone pointers and similar 'low level stuff' :) they will all have to pass this to get into next grade (well, big majority of them anyway) not all of them have computers at home, not all of them are willing to learn this, less alone interested in - so the concepts have to be taught on a finite time scale in school hours (as well as practice on computers) free literature is a bonus - the teacher will make some scripts and handaways, but still ... I wouldn't like to bear the parents with the burden of buying expensive literature (also, english is not a native language here ... and although they are all learning it, their ability to read it fluently is somewhat questionable) somebody gave an argument - "a language which does not get in the way of ideas" - good one accessibility on different platforms in not expecially important at this point - although most of the suggested ones are available on win as well as linux - not many macs in this part of europe (their prices are sky high for anything but specialised usage) I will check what are the licencing issues on ms express editions about using it massively in high schools for purposes like this - if someone has any info about this, please, do not be shy with it :) A friend of mine, informatics teacher - in EU it comes as something as junior cs teacher, in a local high school asked me what I thought about what should be the first language pupils should be taught? It is a technical school (a little more oriented towards mathematics than the gymnasium, but not computer oriented totally). So I'm asking you - what do you think should be the first language pupils are exposed to in highschool? They have been teaching Pascal so far, but she's not sure that's a good course. She thought about switching to C (which I resented; considering not all pupils have interests in programming, to start with, and should be taught something higher level since they are just gripping the idea of a loop and such ... for a start), I suggested python or ruby (preferably py since it handles all paradigms). What is your opinion on this one? I looked, but didn't find a similar question on SO, so if there is one, please just point me towards it. Edit: The assumption is that none of the pupils have been exposed to any programming in junior school. See also: What is the best way to teach young kids some basic programming concepts? Best ways to teach a beginner to program How and when do you teach a kid to code What is the easiest language to start with? High School Programming

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• Issue 15: The Benefits of Oracle Exastack

  - by rituchhibber

       SOLUTIONS FOCUS The Benefits of Oracle Exastack Paul ThompsonDirector, Alliances and Solutions Partner ProgramsOracle EMEA Alliances & Channels RESOURCES -- Oracle PartnerNetwork (OPN) Oracle Exastack Program Oracle Exastack Ready Oracle Exastack Optimized Oracle Exastack Labs and Enablement Resources Oracle Exastack Labs Video Tour SUBSCRIBE FEEDBACK PREVIOUS ISSUES Exastack is a revolutionary programme supporting Oracle independent software vendor partners across the entire Oracle technology stack. Oracle's core strategy is to engineer software and hardware together, and our ISV strategy is the same. At Oracle we design engineered systems that are pre-integrated to reduce the cost and complexity of IT infrastructures while increasing productivity and performance. Oracle innovates and optimises performance at every layer of the stack to simplify business operations, drive down costs and accelerate business innovation. Our engineered systems are optimised to achieve enterprise performance levels that are unmatched in the industry. Faster time to production is achieved by implementing pre-engineered and pre-assembled hardware and software bundles. Our strategy of delivering a single-vendor stack simplifies and reduces costs associated with purchasing, deploying, and supporting IT environments for our customers and partners. In parallel to this core engineered systems strategy, the Oracle Exastack Program enables our Oracle ISV partners to leverage a scalable, integrated infrastructure that delivers their applications tuned, tested and optimised for high-performance. Specifically, the Oracle Exastack Program helps ISVs run their solutions on the Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4 - integrated systems products in which the software and hardware are engineered to work together. These products provide OPN members with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. Ready and Optimized Oracle Partners can now leverage our new Oracle Exastack Program to become Oracle Exastack Ready and Oracle Exastack Optimized. Partners can achieve Oracle Exastack Ready status through their support for Oracle Solaris, Oracle Linux, Oracle VM, Oracle Database, Oracle WebLogic Server, Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. By doing this, partners can demonstrate to their customers that their applications are available on the latest major releases of these products. The Oracle Exastack Ready programme helps customers readily differentiate Oracle partners from lesser software developers, and identify applications that support Oracle engineered systems. Achieving Oracle Exastack Optimized status demonstrates that an OPN member has proven itself against goals for performance and scalability on Oracle integrated systems. This status enables end customers to readily identify Oracle partners that have tested and tuned their solutions for optimum performance on an Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. These ISVs can display the Oracle Exadata Optimized, Oracle Exalogic Optimized or Oracle SPARC SuperCluster Optimized logos on websites and on all their collateral to show that they have tested and tuned their application for optimum performance. Deliver higher value to customers Oracle's investment in engineered systems enables ISV partners to deliver higher value to customer business processes. New innovations are enabled through extreme performance unachievable through traditional best-of-breed multi-vendor server/software approaches. Core product requirements can be launched faster, enabling ISVs to focus research and development investment on core competencies in order to bring value to market as quickly as possible. Through Exastack, partners no longer have to worry about the underlying product stack, which allows greater focus on the development of intellectual property above the stack. Partners are not burdened by platform issues and can concentrate simply on furthering their applications. The advantage to end customers is that partners can focus all efforts on business functionality, rather than bullet-proofing underlying technologies, and so will inevitably deliver application updates faster. Exastack provides ISVs with a number of flexible deployment options, such as on-premise or Cloud, while maintaining one single code base for applications regardless of customer deployment preference. Customers buying their solutions from Exastack ISVs can therefore be confident in deploying on their own networks, on private clouds or into a public cloud. The underlying platform will support all conceivable deployments, enabling a focus on the ISV's application itself that wouldn't be possible with other vendor partners. It stands to reason that Exastack accelerates time to value as well as lowering implementation costs all round. There is a big competitive advantage in partners being able to offer customers an optimised, pre-configured solution rather than an assortment of components and a suggested fit. Once a customer has decided to buy an Oracle Exastack Ready or Optimized partner solution, it will be up and running without any need for the customer to conduct testing of its own. Operational costs and complexity are also reduced, thanks to streamlined customer support through standardised configurations and pro-active monitoring. 'Engineered to Work Together' is a significant statement of Oracle strategy. It guarantees smoother deployment of a single vendor solution, clear ownership with no finger-pointing and the peace of mind of the Oracle Support Centre underpinning the entire product stack. Next steps Every OPN member with packaged applications must seriously consider taking steps to become Exastack Ready, or Exastack Optimized at the first opportunity. That first step down the track is to talk to an expert on the OPN Portal, at the Oracle Partner Business Center or to discuss the next steps with the closest Oracle account manager. Oracle Exastack lab environments and other technical enablement resources are available for OPN members wishing to further their knowledge of Oracle Exastack and qualify their applications for Oracle Exastack Optimized. New Boot Camps and Guided Learning Paths (GLPs), tailored specifically for ISVs, are available for Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, Oracle Linux, Oracle Solaris, Oracle Database, and Oracle WebLogic Server. More information about these GLPs and Boot Camps (including delivery dates and locations) are posted on the OPN Competency Center and corresponding OPN Knowledge Zones. Learn more about Oracle Exastack labs and ISV specific enablement resources. "Oracle Specialized partners are of course front-and-centre, with potential customers clearly directed to those partners and to Exadata Ready partners as a matter of priority." --More OpenWorld 2011 highlights for Oracle partners and customers Oracle Application Testing Suite 9.3 application testing solution for Web, SOA and Oracle Applications Oracle Application Express Release 4.1 improving the development of database-centric Web 2.0 applications and reports Oracle Unified Directory 11g helping customers manage the critical identity information that drives their business applications Oracle SOA Suite for healthcare integration Oracle Enterprise Pack for Eclipse 11g demonstrating continued commitment to the developer and open source communities Oracle Coherence 3.7.1, the latest release of the industry's leading distributed in-memory data grid Oracle Process Accelerators helping to simplify and accelerate time-to-value for customers' business process management initiatives Oracle's JD Edwards EnterpriseOne on the iPad meeting the increasingly mobile demands of today's workforces Oracle CRM On Demand Release 19 Innovation Pack introducing industry-leading hosted call centre and enterprise-marketing capabilities designed to drive further revenue and productivity while reducing costs and improving the customer experience Oracle's Primavera Portfolio Management 9 for businesses delivering on project portfolio goals with increased versatility, transparency and accuracy Oracle's PeopleSoft Human Capital Management (HCM) 9.1 On Demand Standard Edition helping customers manage their long-term investment in enterprise-wide business applications New versions of Oracle FLEXCUBE Universal Banking and Oracle FLEXCUBE Investor Servicing for Financial Institutions, as well as Oracle Financial Services Enterprise Case Management, Oracle Financial Services Pricing Management, Oracle Financial Management Analytics and Oracle Tax Analytics Oracle Utilities Network Management System 1.11 offering new modelling and analysis features to improve distribution-grid management for electric utilities Oracle Communications Network Charging and Control 4.4 helping communications service providers (CSPs) offer their customers more flexible charging options Plus many, many more technology announcements, enhancements, momentum news and community updates -- Oracle OpenWorld 2012 A date has already been set for Oracle OpenWorld 2012. Held once again in San Francisco, exhibitors, partners, customers and Oracle people will gather from 30 September until 4 November to meet, network and learn together with the rest of the global Oracle community. Register now for Oracle OpenWorld 2012 and save $$$! We'll reward your early planning for Oracle OpenWorld 2012 with reduced rates. Super Saver deals are now available! -- Back to the welcome page

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• I&rsquo;m sorry RPGs, it&rsquo;s not you, it&rsquo;s me: The birth of my game idea

  - by George Clingerman

  One of the things I’ve had to give up in order to have some development time at night is gaming. It’s something I refused to admit for years but I’ve just had to face the facts. I’m no longer a gamer. I just don’t have hours and hours of free time to pour into gaming and when I do have hours and hours of free time I want to pour them into game development. That doesn’t mean I don’t game at all! I play games pretty much every day. It just means I’ve moved more into the casual game realm. It’s all I have time for when juggling priorities in my life. That means that games like Gears of War 2 sit shrink wrapped on my shelf and although I popped Dragon Age into my Xbox 360 one time, I barely made it through the opening sequence and haven’t had time to sit down and play again. Instead I’m playing short games like Jamestown, Atom Zombie Smasher, Fortix or if I have time to jump in and play a few rounds maybe some Monday Night Combat or Team Fortress 2. These are games I can instantly get into and play for just a short period of time and then walk away. Breath of Death VII saved my life: Back in the day (way, way back in the day) I used to be a pretty big RPG fan. Not big by a lot of RPG gamers' standards (most of the RPGs RPG fans about I’ve never heard of) but I used to LOVE to play them on the NES, SNES and Genesis and considered that my genre. Final Fantasy, Shining in the Darkness, Bard’s Tale, Faxanadu, Shadowrun, Ultima, Dragon Warrior, Chrono Trigger, Phantasy Star, Shining Force and well the list could go on but those are the ones I remember off the top of my head. I loved playing RPGs and they were my games of choice. After my first son was born (this was just about 12 years ago), I tried to continue playing RPGs and purchased games like Baldur’s Gate I & II, Neverwinter Nights, Fable, then a few of the Final Fantasy’s then Kingdom Hearts. I kept buying these games and then only playing for about fifteen minutes and never getting back to them. I still loved RPGs but they just no longer fit into my life (I still haven’t accepted that since I still purchased Dragon Age II for some reason and convinced myself I’d find the time). Adding three more sons to the mix (that’s 4 total) didn’t help much to finding more RPG time (except for Breath of Death VII and other XBLIG RPG titles, thanks guys!) All work and no RPG: A few months ago as I was sitting thinking about the lack of RPGs in my life and talking to my wife about why I wish RPGs were different and easier for a dad like me to get into. She seemed like she was listening, so I started listing all the things that made them impossible for me to play. Here’s a short list I came up with. They take 15 billion hours to complete I have a few minutes at a time I can grab to play them if I want to have time to code. At that rate it would take me 9 trillion years to beat just one RPG. There’s such long spans of times between when I can play them I forget what I was even doing so I have to spend most of the playtime I have just figuring that out and then my play time is over. Repeat. I’ll never finish one and since it takes so long to get to the fun part in an RPG, I’m never having fun. RPGs aren’t fun if you don’t have hours to play them at a time. As you can see based on my science and math, RPGs aren’t fun for me any more. From there my brain started toying around with ideas of RPGs that would work for me. They would have to be a short RPG, you know one you could beat in a single play session. A dad sized play session. I started thinking, wouldn’t it be awesome if there was a fifteen minute RPG? That got me laughing and I took that as a good sign that it sounded fun and so I thought about it a little more. I immediately discarded the idea of doing a real RPG. I’m sure a short RPG like that could be done but it wasn’t the vibe that I had in my head. No this was going to be something that just had the core essence of an RPG. In reality what I’d be making would be more of an arcade style game. One with high scores and lots of crazy action on the screen. And that’s when it hit me. It would be a speed run RPG. That’s the basics of the game I’m working on.   The Elevator Pitch: It’s a 2D top down RPG themed arcade game focused on speed. It sounds like an RPG, smells like an RPG but it’s merely emulating an RPG. The game is focused on fun and mayhem in RPG form with players leveling up in seconds instead of hours and rushing to finish quests as quickly as possible because they’ve only got fifteen minutes before EVIL overtakes the world. If the player takes longer than fifteen minutes, it’s game over man. One to four player co-operative play to really see just how fast players can level up and beat the game. Gamers will compete on leaderboards for bragging rights for fastest 1, 2, 3, and 4 player speed runs, lowest leveled characters to beat the game, highest leveled characters to beat the game and so on. Times will be tracked for everything from how long a player sat distributing stats, equipping items, talking to NPCs to running around the level. These stats will be shown at the end of each quest/level so the players can work on improving their speed run for that part of the game next time around. It’s the perfect RPG for those of us who only have fifteen minutes of game time! Where I’m at: I’m still at the prototyping stage attempting to but all the basic framework pieces in place that will at minimum give me one level to rush through. I’ve been working on this prototype for about a month now though so I’m going to have to step it up a bit or I’m not going to get finished in time (remember I’ve only got 85 days left!) Lots of the game code is in place (although pretty sloppy) but I still can’t play through that first quest/level just yet. That’s my goal to finish up by the end of next Sunday (3/25/2012). You can all hold me to that and cheer me on or heckle me throughout the week. Either way that should help me stay a bit more motivated and focused. In my head this feels like it’s going to be a fun game so I’m looking forward to seeing how it actually plays!

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• SQLAuthority News – Pluralsight Course Review – Practices for Software Startups – Part 1 of 2

  - by pinaldave

  This is first part of the two part series of Practices for Software Startup Pluralsight Course. The course is written by Stephen Forte (Blog | Twitter). Stephen Forte is the Chief Strategy Officer of the venture backed company, Telerik, a leading vendor of developer and team productivity tools. Stephen is also a Certified Scrum Master, Certified Scrum Professional, PMP, and also speaks regularly at industry conferences around the world. He has written several books on application and database development.  Stephen is also a board member of the Scrum Alliance. Startups – Everybodies Dream Start-up companies are an important topic right now – everyone wants to start their own business.  It is also important to remember that all companies were a start up at one point – from your corner store to the giants like Microsoft and Apple.  Research proves that not every start-up succeeds, in fact, most will fail before their first year.  There are many reasons for this, and this could be due to the fact that there are many stages to a start-up company, and stumbling at any of these stages can lead to failure.  It is important to understand what makes a start-up company succeed at all its hurdles to become successful.  It is even important to define success.  For most start-ups this would mean becoming their own independently functioning company or to be bought out for a hefty profit by a larger company.  The idea of making a hefty profit by living your dream is extremely important, and you can even think of start-ups as the new craze.  That’s why studying them is so important – they are very popular, but things have changed a lot since their inception. Starting the Startups Beginning a start-up company used to be difficult, but now facilities and information is widely available, and it is much easier.  But that means it is much easier to fail, also.  Previously to start your own company, everything was planned and organized, resources were ensured and backed up before beginning; even the idea of starting your own business was a big thing.  Now anybody can do it, and the steps are simple and outlines everywhere – you can get online software and easily outsource , cloud source, or crowdsource a lot of your material.  But without the type of planning previously required, things can often go badly. New Products – New Ideas – New World There are so many fantastic new products, but they don’t reach success all the time.  I find start-up companies very interesting, and whenever I meet someone who is interested in the subject or already starting their own company, I always ask what they are doing, their plans, goals, market, etc.  I am sorry to say that in most cases, they cannot answer my questions.  It is true that many fantastic ideas fail because of bad decisions.  These bad decisions were not made intentionally, but people were simply unaware of what they should be doing.  This will always lead to failure.  But I am happy to say that all these issues can be gone because Pluralsight is now offering a course all about start-ups by Stephen Forte.  Stephen is a start up leader.  He has successfully started many companies and most are still going strong, or have gone on to even bigger and better things. Beginning Course on Startup I have always thought start-ups are a fascinating subject, and decided to take his course, but it is three hours long.  This would be hard to fit into my busy work day all at once, so I decided to do half of his course before my daughter wakes up, and the other half after she goes to sleep.  The course is divided into six modules, so this would be easy to do.  I began the first chapter early in the morning, at 5 am.  Stephen jumped right into the middle of the subject in the very first module – designing your business plan.  The first question you will have to answer to yourself, to others, and to investors is: What is your product and when will we be able to see it?  So a very important concept is a “minimal viable product.”  This means setting goals for yourself and your product.  We all have large dreams, but your minimal viable product doesn’t have to be your final vision at the very first.  For example: Apple is a giant company, but it is still evolving.  Steve Jobs didn’t envision the iPhone 6 at the very beginning.  He had to start at the first iPhone and do his market research, and the idea evolved into the technology you see now.  So for yourself, you should decide a beginning and stop point.  Do your market research.  Determine who you want to reach, what audience you want for your product.  You can have a great idea that simply will not work in the market, do need, bottlenecks, lack of resources, or competition.  There is a lot of research that needs to be done before you even write a business plan, and Stephen covers it in the very first chapter. The Team – Unique Key to Success After jumping right into the subject in the very first module, I wondered what Stephen could have in store for me for the rest of the course.  Chapter number two is building a team.  Having a team is important regardless of what your startup is.  You can be a true visionary with endless ideas and energy, but one person can still not do everything.  It is important to decide from the very beginning if you will have cofounders, team leaders, and how many employees you’ll need.  Even more important, you’ll need to decide what kind of team you want – what personalities, skills, and type of energy you want each of your employees to bring.  Do you want to have an A+ team with a B- idea, or do you have a B- idea that needs an A+ team to sell it?  Stephen asks all the hard questions!  I was especially impressed by his insight on developing.  You have to decide if you need developers, how many, and what their skills should be. I found this insight extremely useful for everyday usage, not just for start-up companies.  I would apply this kind of information in management at any position.  An amazing team will build an amazing product – and that doesn’t matter if you’re a start-up company or a small team working for a much larger business. Customer Development – The Ultimate Obective Chapter three was about customer development. According to Stephen, there are four different steps to develop a customer base.  The first question to ask yourself is if you are envisioning a large customer base buying a few products each, or a small, dedicated base that buys a lot of your product – quantity vs. Quality.  He also discusses how to earn, retain, and get more customers.  He also says that each customer should be placed in a different role – some will be like investors, who regularly spend with you and invest their money in your business.  It is then your job to take that investment and turn it into a better product in the future.  You need to deal with their money properly – think of it is as theirs as investors, not yours as profit.  At the end of this module I felt that only Stephen could provide this kind of insight, and then he listed all the resources he took his information from.  I have never seen a group of people so passionate about their customers. It was indeed a long day for me. In tomorrow’s part 2 we will discuss rest of the three module and also will see a quick video of the Practices for Software Startup Pluralsight Course. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Best Practices, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• How Mary Meeker’s Latest Findings May Make You Re-Imagine Commerce

  - by Brenna Johnson-Oracle

  0 0 1 954 5439 Endeca Technologies 45 12 6381 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Today, Mary Meeker released her highly anticipated annual “Internet Trends” presentation for 2014. All 164 slides are jam-packed with pretty much everything you need to know about the state of the Internet. And as luck would have it, Oracle is staying ahead of these trends (but we’ll talk about that later). There were a few surprises, some stats to solidify what you likely already know, and Meeker’s novel observations about where we are all going. What interested me the most is not only how people are engaging in their personal lives, but how they engage with brands. As you could probably predict, Internet usage growth is slowing while tablet user and mobile data traffic growth continue their meteoric rise around the globe, with tremendous growth in underpenetrated markets like China, India, Brazil and Indonesia. Now hold those the “Internet is dead” comments. Keep in mind there’s still plenty of room to grow, and a multiscreen model is Meeker’s vision for our future. Despite 1.5x YOY growth for mobile traffic, mobile still only makes up about 23% of all traffic today. With tablet shipments easily outpacing figures for PCs even at their height (in 2007), mobile will only continue on it’s path, but won’t be everything to everyone. Mobile won’t replace every touchpoint, it’s just created our shorter attention spans and demand for simpler, more personal experiences. As Meeker points out TVs, tablets, PCs, and smartphones are used for different activities at present, but lines will blur (for example, 84% of smartphones owners use their device while watching TV). Day-to-day activities are being re-imagining through simple, beautiful user experiences. It seems like every day I discover a new way a brand/site/app made the most mundane or mounting task enjoyable and frictionless – and I’m not alone. Meeker points out the evolution of how we do everything from how we communicate, get information, use money, meet someone, get places, order a meal, and consume media is all done through new user interfaces that make day-to-day tasks simpler. This movement has caused just about everyone’s patience for a poor UX to take a nosedive. And it’s not just the digital user experience, technology is making a lot of people’s offline lives easier, and less expensive. Today 47% of online shopping utilizes free shipping— nearly half. And Meeker predicts same day local delivery will be the “next big thing” (and you can take a guess on who will own that). Content, Community and Commerce creates the “Internet Trifecta.” Meeker pointed out that when content, communities and commerce occur in a single experience it’s embraced by consumers, which translates to big dollars for brands. The magic happens when consumers can get inspired, research, and buy in a single experience. As the buying cycle has changed and touchpoints (Web, mobile, social, store) are no longer tied to “roles” or steps in the customer journey, brands must make all experiences (content and commerce) available in a single, adaptable experience. (We at Oracle Commerce have a lot to say on this topic – stay tuned!) And in what Meeker calls the “biggest re-imagination of all:” consumers enabled with smartphones and sensors are creating troves of findable and sharable data, which she says is in the early stages, by growing rapidly. She notes that transparency and patterns of consumers with this hardware (FYI - there are up to 10 sensors embedded in smartphones now) has created a Big Data treasure chest to be mined to improve business and the life of the consumer. The opportunities are endless. So what does it all mean for a company doing business online? Start thinking about how you can: Re-imagine your experience. Not your online experience and your mobile experience and your social experience – your overall experience. When consumers can research, buy, and advocate from anywhere (and their attention spans are at an all-time low) channels don’t exist. Enable simple and beautiful interactions informed by all of the online and offline data you leverage across your enterprise. Ethically leverage the endless supply of data (user generated content, clicks, purchases, in-store behavior, social activity) to make experiences more beautiful, more accurate, and more personalized (not to mention, more lucrative for you). Re-imagine content and commerce. Content and commerce must co-exist in a single destination where shoppers can get inspired, explore, research, share, and purchase in a collective experience. Think of how you can deliver an experience where all types of experiences (brand stories and commerce) adapt to every customer need. (Look for more on this topic coming soon). Re-imagine your reach. Look to Meeker’s findings to see how the global appetite for digital experiences is growing, but under-served in many places (i.e.: India, Mexico, Indonesia, Brazil, Philippines, etc.). Growing your online business to a new geography doesn’t have to mean starting from scratch or having an entirely new team manage the new endeavor. Expand using what you’ve already built in a multisite framework, with global language support. And of course, make sure it’s optimized for mobile! Re-imagine the possible. After every Meeker report, I’m always left with the thought “we are just at the beginning.” Everyday there is more data, more possibilities, more online consumers, and more opportunities to use new latest technology to get closer to your customers and be more successful. There’s a lot going on in our Product Development and Product Innovations groups to automate innovation for our customers, so that they can continue to stay ahead of these trends, without disrupting their business. Check out a recent interview with our Innovations Team on some of these new possibilities. Staying on track despite the seemingly endless possibilities out there is the hard part. Prioritizing where you will focus based on your unique brand promise, customer and goals is what you do best. To learn how Oracle Commerce can help your business achieve your goals check out oracle.com/commerce. Check out Meeker’s entire report here.

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• South Florida Code Camp 2010 &ndash; VI &ndash; 2010-02-27

  - by Dave Noderer

  Catching up after our sixth code camp here in the Ft Lauderdale, FL area. Website at: http://www.fladotnet.com/codecamp. For the 5th time, DeVry University hosted the event which makes everything else really easy! Statistics from 2010 South Florida Code Camp: 848 registered (we use Microsoft Group Events) ~ 600 attended (516 took name badges) 64 speakers (including speaker idol) 72 sessions 12 parallel tracks Food 400 waters 600 sodas 900 cups of coffee (it was cold!) 200 pounds of ice 200 pizza's 10 large salad trays 900 mouse pads Photos on facebook Dave Noderer: http://www.facebook.com/home.php#!/album.php?aid=190812&id=693530361 Joe Healy: http://www.facebook.com/devfish?ref=mf#!/album.php?aid=202787&id=720054950 Will Strohl:http://www.facebook.com/home.php#!/album.php?aid=2045553&id=1046966128&ref=mf Veronica Gonzalez: http://www.facebook.com/home.php#!/album.php?aid=150954&id=672439484 Florida Speaker Idol One of the sessions at code camp was the South Florida Regional speaker idol competition. After user group level competitions there are five competitors. I acted as MC and score keeper while Ed Hill, Bob O’Connell, John Dunagan and Shervin Shakibi were judges. This statewide competition is being run by Roy Lawsen in Lakeland and the winner, Jeff Truman from Naples will move on to the state finals to be held at the Orlando Code Camp on 3/27/2010: http://www.orlandocodecamp.com/. Each speaker has 10 minutes. The participants were: Alex Koval Jeff Truman Jared Nielsen Chris Catto Venkat Narayanasamy They all did a great job and I’m working with each to make sure they don’t stop there and start speaking at meetings. Thanks to everyone involved! Volunteers As always events like this don’t happen without a lot of help! The key people were: Ed Hill, Bob O’Connell – DeVry For the months leading up to the event, Ed collects all of the swag, books, etc and stores them. He holds meeting with various DeVry departments to coordinate the day, he works with the students in the days  before code camp to stuff bags, print signs, arrange tables and visit BJ’s for our supplies (I go and pay but have a small car!). And of course the day of the event he is there at 5:30 am!! We took two SUV’s to BJ’s, i was really worried that the 36 cases of water were going to break his rear axle! He also helps with the students and works very hard before and after the event. Rainer Haberman – Speakers and Volunteer of the Year Rainer has helped over the past couple of years but this time he took full control of arranging the tracks. I did some preliminary work solicitation speakers but he took over all communications after that. We have tried various organizations around speakers, chair per track, central team but having someone paying attention to the details is definitely the way to go! This was the first year I did not have to jump in at the last minute and re-arrange everything. There were lots of kudo’s from the speakers too saying they felt it was more organized than they have experienced in the past from any code camp. Thanks Rainer! Ray Alamonte – Book Swap We saw the idea of a book swap from the Alabama Code Camp and thought we would give it a try. Ray jumped in and took control. The idea was to get people to bring their old technical books to swap or for others to buy. You got a ticket for each book you brought that you could then turn in to buy another book. If you did not have a ticket you could buy a book for $1. Net proceeds were $153 which I rounded up and donated to the Red Cross. There is plenty going on in Haiti and Chile! I don’t think we really got a count of how many books came in. I many cases the books barely hit the table before being picked up again. At the end we were left with a dozen books which we donated to the DeVry library. A great success we will definitely do again! Jace Weiss / Ratchelen Hut – Coffee and Snacks Wow, this was an eye opener. In past years a few of us would struggle to give some attention to coffee, snacks, etc. But it was always tenuous and always ended up running out of coffee. In the past we have tried buying Dunkin Donuts coffee, renting urns, borrowing urns, etc. This year I actually purchased 2 – 100 cup Westbend commercial brewers plus a couple of small urns (30 and 60 cup we used for decaf). We got them both started early (although i forgot to push the on button on one!) and primed it with 10 boxes of Joe from Dunkin. then Jace and Rachelen took over.. once a batch was brewed they would refill the boxes, keep the area clean and at one point were filling cups. We never ran out of coffee and served a few hundred more than last  year. We did look but next year I’ll get a large insulated (like gatorade) dispensing container. It all went very smoothly and having help focused on that one area was a big win. Thanks Jace and Rachelen! Ken & Shirley Golding / Roberta Barbosa – Registration Ken & Shirley showed up and took over registration. This year we printed small name tags for everyone registered which was great because it is much easier to remember someone’s name when they are labeled! In any case it went the smoothest it has ever gone. All three were actively pulling people through the registration, answering questions, directing them to bags and information very quickly. I did not see that there was too big a line at any time. Thanks!! Scott Katarincic / Vishal Shukla – Website For the 3rd?? year in a row, Scott was in charge of the website starting in August or September when I start on code camp. He handles all the requests, makes changes to the site and admin. I think two years ago he wrote all the backend administration and tunes it and the website a bit but things are pretty stable. The only thing I do is put up the sponsors. It is a big pressure off of me!! Thanks Scott! Vishal jumped into the web end this year and created a new Silverlight agenda page to replace the old ajax page. We will continue to enhance this but it is definitely a good step forward! Thanks! Alex Funkhouser – T-shirts/Mouse pads/tables/sponsors Alex helps in many areas. He helps me bring in sponsors and handles all the logistics for t-shirts, sponsor tables and this year the mouse pads. He is also a key person to help promote the event as well not to mention the after after party which I did not attend and don’t want to know much about! Students There were a number of student volunteers but don’t have all of their names. But thanks to them, they stuffed bags, patrolled pizza and helped with moving things around. Sponsors We had a bunch of great sponsors which allowed us to feed people and give a way a lot of great swag. Our major sponsors of DeVry, Microsoft (both DPE and UGSS), Infragistics, Telerik, SQL Share (End to End, SQL Saturdays), and Interclick are very much appreciated. The other sponsors Applied Innovations (also supply code camp hosting), Ultimate Software (a great local SW company), Linxter (reliable cloud messaging we are lucky to have here!), Mediascend (a media startup), SoftwareFX (another local SW company we are happy to have back participating in CC), CozyRoc (if you do SSIS, check them out), Arrow Design (local DNN and Silverlight experts),Boxes and Arrows (a local SW consulting company) and Robert Half. One thing we did this year besides a t-shirt was a mouse pad. I like it because it will be around for a long time on many desks. After much investigation and years of using mouse pad’s I’ve determined that the 1/8” fabric top is the best and that is what we got!   So now I get a break for a few months before starting again!

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• Another Marketing Conference, part two – the afternoon

  - by Roger Hart

  In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles Nixon’s session which was a blend of funky futurism and professional development advice, but you can see his slides here. I’ve also skipped the Google presentation, as it was a little thin on insight. 6 – Brand ambassadors: Getting universal buy in across the organisation, Vanessa Northam Slides are here This was the strongest enforcement of the idea that brand and campaign values need to be delivered throughout the organization if they’re going to work. Vanessa runs internal communications at e-on, and shared her experience of using internal comms to align an organization and thereby get the most out of a campaign. She views the purpose of internal comms as: “…to help leaders, to communicate the purpose and future of an organization, and support change.” This (and culture) primes front line staff, which creates customer experience and spreads brand. You ensure a whole organization knows what’s going on with both internal and external comms. If everybody is aligned and informed, if everybody can clearly articulate your brand and campaign goals, then you can turn everybody into an advocate. Alignment is a powerful tool for delivering a consistent experience and message. The pathological counter example is the one in which a marketing message goes out, which creates inbound customer contacts that front line contact staff haven’t been briefed to handle. The NatWest campaign was again mentioned in this context. The good example was e-on’s cheaper tariff campaign. Building a groundswell of internal excitement, and even running an internal launch meant everyone could contribute to a good customer experience. They found that meter readers were excited – not a group they’d considered as obvious in providing customer experience. But they were a group that has a lot of face-to-face contact with customers, and often were asked questions they may not have been briefed to answer. Being able to communicate a simple new message made it easier for them, and also let them become a sales and marketing asset to the organization. 7 – Goodbye Internet, Hello Outernet: the rise and rise of augmented reality, Matt Mills I wasn’t going to write this up, because it was essentially a sales demo for Aurasma. But the technology does merit some discussion. Basically, it replaces QR codes with visual recognition, and provides a simple-looking back end for attaching content. It’s quite sexy. But here’s my beef with it: QR codes had a clear visual language – when you saw one you knew what it was and what to do with it. They were clunky, but they had the “getting started” problem solved out of the box once you knew what you were looking at. However, they fail because QR code reading isn’t native to the platform. You needed an app, which meant you needed to know to download one. Consequentially, you can’t use QR codes with and ubiquity, or depend on them. This means marketers, content providers, etc, never pushed them, and they remained and awkward oddity, a minority sport. Aurasma half solves problem two, and re-introduces problem one, making it potentially half as useful as a QR code. It’s free, and you can apparently build it into your own apps. Add to that the likelihood of it becoming native to the platform if it takes off, and it may have legs. I guess we’ll see. 8 – We all need to code, Helen Mayor Great title – good point. If there was anybody in the room who didn’t at least know basic HTML, and if Helen’s presentation inspired them to learn, that’s fantastic. However, this was a half hour sales pitch for a basic coding training course. Beyond advocating coding skills it contained no useful content. Marketers may also like to consider some of these resources if they’re looking to learn code: Code Academy – free interactive tutorials Treehouse – learn web design, web dev, or app dev WebPlatform.org – tutorials and documentation for web tech  11 – Understanding our inner creativity, Margaret Boden This session was the most theoretical and probably least actionable of the day. It also held my attention utterly. Margaret spoke fluently, fascinatingly, without slides, on the subject of types of creativity and how they work. It was splendid. Yes, it raised a wry smile whenever she spoke of “the content of advertisements” and gave an example from 1970s TV ads, but even without the attempt to meet the conference’s theme this would have been thoroughly engaging. There are, Margaret suggested, three types of creativity: Combinatorial creativity The most common form, and consisting of synthesising ideas from existing and familiar concepts and tropes. Exploratory creativity Less common, this involves exploring the limits and quirks of a particular constraint or style. Transformational creativity This is uncommon, and arises from finding a way to do something that the existing rules would hold to be impossible. In essence, this involves breaking one of the constraints that exploratory creativity is composed from. Combinatorial creativity, she suggested, is particularly important for attaching favourable ideas to existing things. As such is it probably worth developing for marketing. Exploratory creativity may then come into play in something like developing and optimising an idea or campaign that now has momentum. Transformational creativity exists at the edges of this exploration. She suggested that products may often be transformational, but that marketing seemed unlikely to in her experience. This made me wonder about Listerine. Crucially, transformational creativity is characterised by there being some element of continuity with the strictures of previous thinking. Once it has happened, there may be  move from a revolutionary instance into an explored style. Again, from a marketing perspective, this seems to chime well with the thinking in Youngme Moon’s book: Different Talking about the birth of Modernism is visual art, Margaret pointed out that transformational creativity has historically risked a backlash, demanding what is essentially an education of the market. This is best accomplished by referring back to the continuities with the past in order to make the new familiar. Thoughts The afternoon is harder to sum up than the morning. It felt less concrete, and was troubled by a short run of poor presentations in the middle. Mainly, I found myself wrestling with the internal comms issue. It’s one of those things that seems astonishingly obvious in hindsight, but any campaign – particularly any large one – is doomed if the people involved can’t believe in it. We’ve run things here that haven’t gone so well, of course we have; who hasn’t? I’m not going to air any laundry, but people not being informed (much less aligned) feels like a common factor. It’s tough though. Managing and anticipating information needs across an organization of any size can’t be easy. Even the simple things like ensuring sales and support departments know what’s in a product release, and what messages go with it are easy to botch. The thing I like about framing this as a brand and campaign advocacy problem is that it makes it likely to get addressed. Better is always sexier than less-worse. Any technical communicator who’s ever felt crowded out by a content strategist or marketing copywriter  knows this – increasing revenue gets a seat at the table far more readily than reducing support costs, even if the financial impact is identical. So that’s it from AMC. The big thought-provokers were social buying behaviour and eliciting behaviour change, and the value of internal communications in ensuring successful campaigns and continuity of customer experience. I’ll be chewing over that for a while, and I’d definitely return next year.      

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• B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} The debate of which is better: “best of breed” business applications vs. an integrated suite is certainly not a new conversation. This has been argued between IT vendors and CIOs for years. It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

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• How to check if a Webcam is broken?

  - by user84812

  I just bought an Acer Aspire 3830TG, it comes with an integrated 1.3M HD Webcam. Before buying it i tried with a bootable Lubuntu usb stick, everything worked well except for the webcam, which i thought I had to tweak. The thing is that it seems the camera should work with no problems in ubuntu. The driver is detected, I try dmesg | grep uvcvideo and the output is [ 12.226174] uvcvideo: Found UVC 1.00 device 1.3M HD WebCam (058f:b002) [ 12.245553] usbcore: registered new interface driver uvcvideo I've also tried using different software (guvcview is black when camera output is MJPG and turns to funny colors when YU12 or YV12, cheese is always black, camorama is always with funny colors...). I should have checked that it was working properly with the default os (windows) but now it's too late for that. I even booted with a official Ubuntu Quantal distro from the usb pen, and the results are the same. so, my question is: is there any way to check that the camera is righmt or broken? So, if it's broken, at least i can go to the shop, show them that it's really broken and get an external webcam for free, or st like that. cheers. UPDATE 1 Thanks, jrp. I run sudo lsinput, and the output info about my video is the following: /dev/input/event6 bustype : BUS_USB vendor : 0x58f product : 0xb002 version : 2 name : "1.3M HD WebCam" phys : "usb-0000:00:1a.0-1.3/button" bits ev : EV_SYN EV_KEY /dev/input/event7 bustype : BUS_HOST vendor : 0x0 product : 0x6 version : 0 name : "Video Bus" phys : "LNXVIDEO/video/input0" bits ev : EV_SYN EV_KEY With this info, i'm not pretty sure about running the luvcview command. If I run luvcview -d /dev/video0 -L, the output is the following: SDL information: Video driver: x11 A window manager is available Device information: Device path: /dev/video0 { pixelformat = 'YUYV', description = 'YUV 4:2:2 (YUYV)' } { discrete: width = 640, height = 480 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 160, height = 120 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 176, height = 144 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 320, height = 240 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 352, height = 288 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 720 } Time interval between frame: 1/7, 1/5, { discrete: width = 1280, height = 800 } Time interval between frame: 1/7, 1/5, { discrete: width = 1280, height = 960 } Time interval between frame: 1/7, 1/5, { discrete: width = 1280, height = 1024 } Time interval between frame: 1/7, 1/5, { pixelformat = 'MJPG', description = 'MJPEG' } { discrete: width = 640, height = 480 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 160, height = 120 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 176, height = 144 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 320, height = 240 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 352, height = 288 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 720 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 800 } Time interval between frame: 1/15, 1/10, 1/5, { discrete: width = 1280, height = 960 } Time interval between frame: 1/15, 1/10, 1/5, { discrete: width = 1280, height = 1024 } Time interval between frame: 1/15, 1/10, 1/5, { pixelformat = 'RGB3', description = 'RGB3' } { discrete: width = 640, height = 480 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 160, height = 120 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 176, height = 144 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 320, height = 240 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 352, height = 288 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 720 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 800 } Time interval between frame: 1/15, 1/10, 1/5, { discrete: width = 1280, height = 960 } Time interval between frame: 1/15, 1/10, 1/5, { discrete: width = 1280, height = 1024 } Time interval between frame: 1/15, 1/10, 1/5, { pixelformat = 'BGR3', description = 'BGR3' } { discrete: width = 640, height = 480 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 160, height = 120 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 176, height = 144 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 320, height = 240 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 352, height = 288 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 720 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 800 } Time interval between frame: 1/15, 1/10, 1/5, { discrete: width = 1280, height = 960 } Time interval between frame: 1/15, 1/10, 1/5, { discrete: width = 1280, height = 1024 } Time interval between frame: 1/15, 1/10, 1/5, { pixelformat = 'YU12', description = 'YU12' } { discrete: width = 640, height = 480 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 160, height = 120 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 176, height = 144 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 320, height = 240 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 352, height = 288 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 720 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 800 } Time interval between frame: 1/15, 1/10, 1/5, { discrete: width = 1280, height = 960 } Time interval between frame: 1/15, 1/10, 1/5, { discrete: width = 1280, height = 1024 } Time interval between frame: 1/15, 1/10, 1/5, { pixelformat = 'YV12', description = 'YV12' } { discrete: width = 640, height = 480 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 160, height = 120 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 176, height = 144 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 320, height = 240 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 352, height = 288 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 720 } Time interval between frame: 1/30, 1/25, 1/20, 1/15, 1/10, 1/5, { discrete: width = 1280, height = 800 } Time interval between frame: 1/15, 1/10, 1/5, { discrete: width = 1280, height = 960 } Time interval between frame: 1/15, 1/10, 1/5, { discrete: width = 1280, height = 1024 } Time interval between frame: 1/15, 1/10, 1/5, if i run luvcview by itself, the image is funny (blue and red colors, mainly, with myself in negative state). tx

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• .NET to iOS: From WinForms to the iPad

  - by RobertChipperfield

  One of the great things about working at Red Gate is getting to play with new technology - and right now, that means mobile. A few weeks ago, we decided that a little research into the tablet computing arena was due, and purely from a numbers point of view, that suggested the iPad as a good target device. A quick trip to iPhoneDevCon in San Diego later, and Marine and I came back full of ideas, and with some concept of how iOS development was meant to work. Here's how we went from there to the release of Stacks & Heaps, our geeky take on the classic "Snakes & Ladders" game. Step 1: Buy a Mac I've played with many operating systems in my time: from the original BBC Model B, through DOS, Windows, Linux, and others, but I'd so far managed to avoid buying fruit-flavoured computer hardware! If you want to develop for the iPhone, iPad or iPod Touch, that's the first thing that needs to change. If you've not used OS X before, the first thing you'll realise is that everything is different! In the interests of avoiding a flame war in the comments section, I'll only go so far as to say that a lot of my Windows-flavoured muscle memory no longer worked. If you're in the UK, you'll also realise your keyboard is lacking a # key, and that " and @ are the other way around from normal. The wonderful Ukelele keyboard layout editor restores some sanity here, as long as you don't look at the keyboard when you're typing. I couldn't give up the PC entirely, but a handy application called Synergy comes to the rescue - it lets you share a single keyboard and mouse between multiple machines. There's a few limitations: Alt-Tab always seems to go to the Mac, and Windows 7's UAC dialogs require the local mouse for security reasons, but it gets you a long way at least. Step 2: Register as an Apple Developer You can register as an Apple Developer free of charge, and that lets you download XCode and the iOS SDK. You also get the iPhone / iPad emulator, which is handy, since you'll need to be a paid member before you can deploy your apps to a real device. You can either enroll as an individual, or as a company. They both cost the same ($99/year), but there's a few differences between them. If you register as a company, you can add multiple developers to your team (all for the same $99 - not $99 per developer), and you get to use your company name in the App Store. However, you'll need to send off significantly more documentation to Apple, and I suspect the process takes rather longer than for an individual, where they just need to verify some credit card details. Here's a tip: if you're registering as a company, do so as early as possible. The approval process can take a while to complete, so get the application in in plenty of time. Step 3: Learn to love the square brackets! Objective-C is the language of the iPad. C and C++ are also supported, and if you're doing some serious game development, you'll probably spend most of your time in C++ talking OpenGL, but for forms-based apps, you'll be interacting with a lot of the Objective-C SDK. Like shifting from Ctrl-C to Cmd-C, it feels a little odd at first, with the familiar string.format(.) turning into: NSString *myString = [NSString stringWithFormat:@"Hello world, it's %@", [NSDate date]]; Thankfully XCode's auto-complete is normally passable, if not up to Visual Studio's standards, which coupled with a huge amount of content on Stack Overflow means you'll soon get to grips with the API. You'll need to get used to some terminology changes, though; here's an incomplete approximation: Coming from a .NET background, there's some luxuries you no longer have developing Objective C in XCode: Generics! Remember back in .NET 1.1, when all collections were just objects? Yup, we're back there now. ReSharper. Or, more generally, very much refactoring support. The not-many-keystrokes to rename a class, its file, and al references to it in Visual Studio turns into a much more painful experience in XCode. Garbage collection. This is actually rather less of an issue than you might expect: if you follow the rules, the reference counting provided by Objective C gets you a long way without too much pain. Circular references are their usual problematic self, though. Decent exception handling. You do have exceptions, but they're nowhere near as widely used. Generally, if something goes wrong, you get nil (see translation table above) back. Which brings me on to. Calling a method on a nil object isn't a failure - it just returns nil itself! There's many arguments for and against this, but personally I fall into the "stuff should fail as quickly and explicitly as possible" camp. Less specifically, I found that there's more chance of code failing at runtime rather than getting caught at compile-time: using the @selector(.) syntax to pass a method signature isn't (can't be) checked at compile-time, so the first you know about a typo is a crash when you try and call it. The solution to this is of course lots of great testing, both automated and manual, but I still find comfort in provably correct type safety being enforced in addition to testing. Step 4: Submit to the App Store Assuming you want to distribute to more than a handful of devices, you're going to need to submit your app to the Apple App Store. There's a few gotchas in terms of getting builds signed with the right certificates, and you'll be bouncing around between XCode and iTunes Connect a fair bit, but eventually you get everything checked off the to-do list, and are ready to upload your first binary! With some amount of anticipation, I pressed the Upload button in XCode, ready to release our creation into the world, but was instead greeted by an error informing me my XML file was malformed. Uh. A little Googling later, and it turned out that a simple rename from "Stacks&Heaps.app" to "StacksAndHeaps.app" worked around an XML escaping bug, and we were good to go. The next step is to wait for approval (or otherwise). After a couple of weeks of intensive development, this part is agonising. Did we make it? The Apple jury is still out at the moment, but our fingers are firmly crossed! In the meantime, you can see some screenshots and leave us your email address if you'd like us to get in touch when it does go live at the MobileFoo website. Step 5: Profit! Actually, that wasn't the idea here: Stacks & Heaps is free; there's no adverts, and we're not going to sell all your data either. So why did we do it? We wanted to get an idea of what it's like to move from coding for a desktop environment, to something completely different. We don't know whether in a year's time, the iPad will still be the dominant force, or whether Android will have smoothed out some bugs, tweaked the performance, and polished the UI, but I think it's a fairly sure bet that the tablet form factor is here to stay. We want to meet people who are using it, start chatting to them, and find out about some of the pain they're feeling. What better way to do that than do it ourselves, and get to write a cool game in the process?

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• You Say You Want a (Customer Experience) Revolution

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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• Setting up a minimalist linux environment

  - by Nate

  All right, I've been messing around with various linux distros and a variety of window managers (I seem to change operating systems like most people change their pants), and I've gotten to the point where I know what I want but I'm not sure the best way to set it up. Here's what I want out of my programming machine: I don't want a status bar. I don't want a menu bar. When there are no windows open, the screen should show my desktop background and nothing else. I'll use alt+f2 to run things, and my shell prompt will tell me my battery life and the time. I'll open network controls and volume controls when I need them, no need for them to pollute the screen all the time. I want a good, simple terminal emulator. I'll be using it with tmux. It should have no title bar and, if possible, no app frame. It's ok if I have to run it in full screen mode to remove the app frame, but only if it still plays nicely with alt-tab and workspaces. I want a dirt-simple window manager. It needs to support transparency: I don't have a lot of screen real-estate and I often overlay the terminal on the browser and type out commands. I don't want a tiling-only system, for the above reason. Bonus points for tiling and overlaying. I'd like multiple workspaces. I prefer to have one gui per workspace. If I could 'pin' the terminal emulator to always show up in each workspace, that's bonus points. If not, I can have a terminal emulator in each workspace attached to the same tmux instance. I'd like a way to set up a keypress that always takes me to the current open terminal emulator. Currently, 90% of the time I only have two windows open: the terminal emulator and something else. In this scenario, alt-tab works like a toggle between the two. If I have another gui open (like a developer window with a web browser), this throws a wrench in my workflow. I'd like a way to assign, for example, 'super-T' to switch to the first open terminal emulator. Bonus points if I can also assign 'super-B' (or whatever) to switch to the first open browser. So far I've been messing around with gnome and tweaking it heavily to match my preferences, but that seems like overkill and I can never get it quite right. I've toyed with xmonad, but it's more for handling many windows, and I usually only have the two. and am considering fluxbox, but I was wondering if any of your minimalists out there had suggestions that might better match my workflow. I'm sick of fighting the window manager, I just want it to get out of my way. Edit: To make things clear, I am not considering switching to a mac/windows environment. I find programming in windows to be a bore, and I have no interest in buying new (read: mac) hardware. Thanks! -Nate

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• The Application Architecture Domain

  - by Michael Glas

  I have been spending a lot of time thinking about Application Architecture in the context of EA. More specifically, as an Enterprise Architect, what do I need to consider when looking at/defining/designing the Application Architecture Domain?There are several definitions of Application Architecture. TOGAF says “The objective here [in Application Architecture] is to define the major kinds of application system necessary to process the data and support the business”. FEA says the Application Architecture “Defines the applications needed to manage the data and support the business functions”.I agree with these definitions. They reflect what the Application Architecture domain does. However, they need to be decomposed to be practical.I find it useful to define a set of views into the Application Architecture domain. These views reflect what an EA needs to consider when working with/in the Applications Architecture domain. These viewpoints are, at a high level:Capability View: This view reflects how applications alignment with business capabilities. It is a super set of the following views when viewed in aggregate. By looking at the Application Architecture domain in terms of the business capabilities it supports, you get a good perspective on how those applications are directly supporting the business.Technology View: The technology view reflects the underlying technology that makes up the applications. Based on the number of rationalization activities I have seen (more specifically application rationalization), the phrase “complexity equals cost” drives the importance of the technology view, especially when attempting to reduce that complexity through standardization type activities. Some of the technology components to be considered are: Software: The application itself as well as the software the application relies on to function (web servers, application servers). Infrastructure: The underlying hardware and network components required by the application and supporting application software. Development: How the application is created and maintained. This encompasses development components that are part of the application itself (i.e. customizable functions), as well as bolt on development through web services, API’s, etc. The maintenance process itself also falls under this view. Integration: The interfaces that the application provides for integration as well as the integrations to other applications and data sources the application requires to function. Type: Reflects the kind of application (mash-up, 3 tiered, etc). (Note: functional type [CRM, HCM, etc.] are reflected under the capability view). Organization View: Organizations are comprised of people and those people use applications to do their jobs. Trying to define the application architecture domain without taking the organization that will use/fund/change it into consideration is like trying to design a car without thinking about who will drive it (i.e. you may end up building a formula 1 car for a family of 5 that is really looking for a minivan). This view reflects the people aspect of the application. It includes: Ownership: Who ‘owns’ the application? This will usually reflect primary funding and utilization but not always. Funding: Who funds both the acquisition/creation as well as the on-going maintenance (funding to create/change/operate)? Change: Who can/does request changes to the application and what process to the follow? Utilization: Who uses the application, how often do they use it, and how do they use it? Support: Which organization is responsible for the on-going support of the application? Information View: Whether or not you subscribe to the view that “information drives the enterprise”, it is a fact that information is critical. The management, creation, and organization of that information are primary functions of enterprise applications. This view reflects how the applications are tied to information (or at a higher level – how the Application Architecture domain relates to the Information Architecture domain). It includes: Access: The application is the mechanism by which end users access information. This could be through a primary application (i.e. CRM application), or through an information access type application (a BI application as an example). Creation: Applications create data in order to provide information to end-users. (I.e. an application creates an order to be used by an end-user as part of the fulfillment process). Consumption: Describes the data required by applications to function (i.e. a product id is required by a purchasing application to create an order. Application Service View: Organizations today are striving to be more agile. As an EA, I need to provide an architecture that supports this agility. One of the primary ways to achieve the required agility in the application architecture domain is through the use of ‘services’ (think SOA, web services, etc.). Whether it is through building applications from the ground up utilizing services, service enabling an existing application, or buying applications that are already ‘service enabled’, compartmentalizing application functions for re-use helps enable flexibility in the use of those applications in support of the required business agility. The applications service view consists of: Services: Here, I refer to the generic definition of a service “a set of related software functionalities that can be reused for different purposes, together with the policies that should control its usage”. Functions: The activities within an application that are not available / applicable for re-use. This view is helpful when identifying duplication functions between applications that are not service enabled. Delivery Model View: It is hard to talk about EA today without hearing the terms ‘cloud’ or shared services.  Organizations are looking at the ways their applications are delivered for several reasons, to reduce cost (both CAPEX and OPEX), to improve agility (time to market as an example), etc.  From an EA perspective, where/how an application is deployed has impacts on the overall enterprise architecture. From integration concerns to SLA requirements to security and compliance issues, the Enterprise Architect needs to factor in how applications are delivered when designing the Enterprise Architecture. This view reflects how applications are delivered to end-users. The delivery model view consists of different types of delivery mechanisms/deployment options for applications: Traditional: Reflects non-cloud type delivery options. The most prevalent consists of an application running on dedicated hardware (usually specific to an environment) for a single consumer. Private Cloud: The application runs on infrastructure provisioned for exclusive use by a single organization comprising multiple consumers. Public Cloud: The application runs on infrastructure provisioned for open use by the general public. Hybrid: The application is deployed on two or more distinct cloud infrastructures (private, community, or public) that remain unique entities, but are bound together by standardized or proprietary technology that enables data and application portability. While by no means comprehensive, I find that applying these views to the application domain gives a good understanding of what an EA needs to consider when effecting changes to the Application Architecture domain.Finally, the application architecture domain is one of several architecture domains that an EA must consider when developing an overall Enterprise Architecture. The Oracle Enterprise Architecture Framework defines four Primary domains: Business Architecture, Application Architecture, Information Architecture, and Technology Architecture. Each domain links to the others either directly or indirectly at some point. Oracle links them at a high level as follows:Business Capabilities and/or Business Processes (Business Architecture), links to the Applications that enable the capability/process (Applications Architecture – COTS, Custom), links to the Information Assets managed/maintained by the Applications (Information Architecture), links to the technology infrastructure upon which all this runs (Technology Architecture - integration, security, BI/DW, DB infrastructure, deployment model). There are however, times when the EA needs to narrow focus to a particular domain for some period of time. These views help me to do just that.

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• Cost Comparison Hard Disk Drive to Solid State Drive on Price per Gigabyte - dispelling a myth!

  - by tonyrogerson

  It is often said that Hard Disk Drive storage is significantly cheaper per GiByte than Solid State Devices – this is wholly inaccurate within the database space. People need to look at the cost of the complete solution and not just a single component part in isolation to what is really required to meet the business requirement. Buying a single Hitachi Ultrastar 600GB 3.5” SAS 15Krpm hard disk drive will cost approximately £239.60 (http://scan.co.uk, 22nd March 2012) compared to an OCZ 600GB Z-Drive R4 CM84 PCIe costing £2,316.54 (http://scan.co.uk, 22nd March 2012); I’ve not included FusionIO ioDrive because there is no public pricing available for it – something I never understand and personally when companies do this I immediately think what are they hiding, luckily in FusionIO’s case the product is proven though is expensive compared to OCZ enterprise offerings. On the face of it the single 15Krpm hard disk has a price per GB of £0.39, the SSD £3.86; this is what you will see in the press and this is what sales people will use in comparing the two technologies – do not be fooled by this bullshit people! What is the requirement? The requirement is the database will have a static size of 400GB kept static through archiving so growth and trim will balance the database size, the client requires resilience, there will be several hundred call centre staff querying the database where queries will read a small amount of data but there will be no hot spot in the data so the randomness will come across the entire 400GB of the database, estimates predict that the IOps required will be approximately 4,000IOps at peak times, because it’s a call centre system the IO latency is important and must remain below 5ms per IO. The balance between read and write is 70% read, 30% write. The requirement is now defined and we have three of the most important pieces of the puzzle – space required, estimated IOps and maximum latency per IO. Something to consider with regard SQL Server; write activity requires synchronous IO to the storage media specifically the transaction log; that means the write thread will wait until the IO is completed and hardened off until the thread can continue execution, the requirement has stated that 30% of the system activity will be write so we can expect a high amount of synchronous activity. The hardware solution needs to be defined; two possible solutions: hard disk or solid state based; the real question now is how many hard disks are required to achieve the IO throughput, the latency and resilience, ditto for the solid state. Hard Drive solution On a test on an HP DL380, P410i controller using IOMeter against a single 15Krpm 146GB SAS drive, the throughput given on a transfer size of 8KiB against a 40GiB file on a freshly formatted disk where the partition is the only partition on the disk thus the 40GiB file is on the outer edge of the drive so more sectors can be read before head movement is required: For 100% sequential IO at a queue depth of 16 with 8 worker threads 43,537 IOps at an average latency of 2.93ms (340 MiB/s), for 100% random IO at the same queue depth and worker threads 3,733 IOps at an average latency of 34.06ms (34 MiB/s). The same test was done on the same disk but the test file was 130GiB: For 100% sequential IO at a queue depth of 16 with 8 worker threads 43,537 IOps at an average latency of 2.93ms (340 MiB/s), for 100% random IO at the same queue depth and worker threads 528 IOps at an average latency of 217.49ms (4 MiB/s). From the result it is clear random performance gets worse as the disk fills up – I’m currently writing an article on short stroking which will cover this in detail. Given the work load is random in nature looking at the random performance of the single drive when only 40 GiB of the 146 GB is used gives near the IOps required but the latency is way out. Luckily I have tested 6 x 15Krpm 146GB SAS 15Krpm drives in a RAID 0 using the same test methodology, for the same test above on a 130 GiB for each drive added the performance boost is near linear, for each drive added throughput goes up by 5 MiB/sec, IOps by 700 IOps and latency reducing nearly 50% per drive added (172 ms, 94 ms, 65 ms, 47 ms, 37 ms, 30 ms). This is because the same 130GiB is spread out more as you add drives 130 / 1, 130 / 2, 130 / 3 etc. so implicit short stroking is occurring because there is less file on each drive so less head movement required. The best latency is still 30 ms but we have the IOps required now, but that’s on a 130GiB file and not the 400GiB we need. Some reality check here: a) the drive randomness is more likely to be 50/50 and not a full 100% but the above has highlighted the effect randomness has on the drive and the more a drive fills with data the worse the effect. For argument sake let us assume that for the given workload we need 8 disks to do the job, for resilience reasons we will need 16 because we need to RAID 1+0 them in order to get the throughput and the resilience, RAID 5 would degrade performance. Cost for hard drives: 16 x £239.60 = £3,833.60 For the hard drives we will need disk controllers and a separate external disk array because the likelihood is that the server itself won’t take the drives, a quick spec off DELL for a PowerVault MD1220 which gives the dual pathing with 16 disks 146GB 15Krpm 2.5” disks is priced at £7,438.00, note its probably more once we had two controller cards to sit in the server in, racking etc. Minimum cost taking the DELL quote as an example is therefore: {Cost of Hardware} / {Storage Required} £7,438.60 / 400 = £18.595 per GB £18.59 per GiB is a far cry from the £0.39 we had been told by the salesman and the myth. Yes, the storage array is composed of 16 x 146 disks in RAID 10 (therefore 8 usable) giving an effective usable storage availability of 1168GB but the actual storage requirement is only 400 and the extra disks have had to be purchased to get the  IOps up. Solid State Drive solution A single card significantly exceeds the IOps and latency required, for resilience two will be required. ( £2,316.54 * 2 ) / 400 = £11.58 per GB With the SSD solution only two PCIe sockets are required, no external disk units, no additional controllers, no redundant controllers etc. Conclusion I hope by showing you an example that the myth that hard disk drives are cheaper per GiB than Solid State has now been dispelled - £11.58 per GB for SSD compared to £18.59 for Hard Disk. I’ve not even touched on the running costs, compare the costs of running 18 hard disks, that’s a lot of heat and power compared to two PCIe cards!Just a quick note: I've left a fair amount of information out due to this being a blog! If in doubt, email me :)I'll also deal with the myth that SSD's wear out at a later date as well - that's just way over done still, yes, 5 years ago, but now - no.

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• Performing mechanical movements using computer

  - by Vi

  How to make a computer (in particular, my laptop) to perform some mechanical movements without buying anything $5, soldering things inside computer or creating big sophisticated circuits? Traditionally CD-ROM tray is used to make computer do some movement IRL by, for example, SSH command, but in laptop tray is one-shot (unless manually reloaded) and also not very comfortable [mis]usage. Some assistance circuits can be in use too, but not complex. For example, there is a little motor that can work on USB power. Devices in my computer: DVD-ROM tray: one-time push. USB power: continuous power to the motor or LEDS or relay that turns on something powerful. Audio card. 3 outputs (modprobe alsa model=test can set Mic and Line-in as additional output). One controllable DC output (microphone) that can power up LED and some electronic (may be even mechanic?) relay. Also with sophisticated additional circuiting can control a lot of devices with a good precision. Both input and output support. Probably the most useful object in computer for radio ham. Modem. Don't know about this much, it doesn't work because of hsfmodem crashes kernel if memory is = 1GB. May be it's "pick up" and "hang up" can turn on and off power taken from USB port? Video card. VGA port? S-Video port? Will them be useful? Backlight. Tunable, but probably unuseful. CardBus (or some) slot. Nothing interesting for the task probably (is it?). AC adapter and battery. Probably nothing programmable here. /* My AC adapter already have additional jacks to connect extra devics */ Keyboard. No use. Touchpad. Good sensor (synclient -m 1), but no output. Various LEDs inside laptop. Probably too weak and requires soldering. Fans inside laptop. Poor control over them, requires soldering and dangerous to tinker. HDD (internal and external) that can be spin down and up (hdparm -Y, cat /dev/ubb). But connecting anything serially with it's power line makes HDD underpowered... And too complex. Is something are missed? Any ideas how to use described components? Any other ideas? May be there are easily available /* in developing countries */ cheap devices like "enhanced multimeters" that are controllable from computer and can provide configurable output and measure current and other things? Things to aid pushing many physical buttons with computer. Isn't this a simple idea and implementation and a lot of use in good hands?

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• IBM Server Config questions

  - by Joel Coel

  I have a few questions on a potential server setup. First, the situation: Last year we bought an IBM x3500 server with 2 Xeon E5410's, 9GB RAM, 6 HDDs. The original intent for this server was to replace the old exchange e-mail server. It was brought in, set up, and then shortly after we switched to gmail. Shortly after that my predecessor left for greener pastures, and finally I was hired. So this nice server is now sitting (mostly) idle. This year I have budget again for one server, and of course I want to put this other server to work. I'm thinking about the best use for the two server, and I think I finally have a plan for what I want to do with them. The idea is to use the two newer servers as a pair of VM hosts. I will set up each server with the same 8 VMs, but divide up the load so that only 4 are active per physical host. That means I've normally got 2GB RAM + 2 cores per host. I've done some load testing to pick out what servers to convert to virtual, and chose them so that each host will be capable of handling the entire set of 8 by itself in a pinch with 1 core and 1GB RAM, but would be very taxed to do so. This should take our data center from 13 total servers down to 7. The "servers" I'm replacing are mostly re-purposed desktops, so I'm more than happy to be able to do this. Now it's time to go shopping for the new server. I'd like my two hosts to match as closely as possible, and so I'm looking at IBM again. It also helps that we have some educational matching grant money from IBM that I need to use to help pay for this system (we're a small private college). So finally, (if you're not bored already), we come to my questions: Am I missing anything big or obvious in this plan? I'm a little worried about network performance since the VM hosts will only have 4 nics total where 8 used to be, but I don't think it will be a problem. Is there anything else like this I might be overlooking? Am I making it even too complicated? IBM no longer has a good analog to last year's server. If I want to match the performance (8 cores, 9GB RAM, 1333mhz front side bus, 6 spindles), I have to spend quite a bit more than we paid last year: $2K+, or nearly a 33% cost increase. This only brings a marginal increase in performance. The alternative to stay in budget is to take a hit on the fsb down to 800mhz or cut the number of cores in half, neither of which is attractive. The main cost culprit is the processor. IBM no longer offers the E5410. It's listed as a part, but not available in any of the server configs I've looked at. I'm considering getting the cheapest 800mhz fsb dual core xeon I can configure and then buying the E5410's separately. That's still an extra $350 I wasn't counting on, but that's better than $2K. I want to know what others think of this - will it work or will I end up with the wrong motherboard or some other issue? Am I missing a simple way to configure the server I really want? I don't really intend to do this, but one option to save some money back is to omit the redundant power supply. Since my redundancy plan for these system is to switch over to a completely different host, the extra power isn't fully necessary. That said, it's still very helpful to avoid even short downtimes while I switch over VMs. Has anyone done this?

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• Are Chromebooks the New Netbooks, and What Does That Mean?

  - by Chris Hoffman

  Netbooks — small, cheap, slow laptops — were once very popular. They fell out of favor — people bought them because they seemed cheap and portable, but the actual experience was lackluster. Most netbooks now sit unused. Windows netbooks have vanished from stores today, but there’s a new super-cheap laptop — the Chromebook. Chromebook sales numbers are impressive, but their usage statistics tell a different story. Are Chromebooks just the new netbook? The Problem With Netbooks Netbooks seemed appealing, especially in an age before tablets and lightweight ultrabooks. You could buy a netbook for $200 or so and have a portable device that let you get on the Internet. The name “netbook” spelled that out — it was a portable device for getting on the ‘net. They weren’t really that great. The original netbook was a lightweight Asus Eee PC that ran Linux alone and had a small amount of fast flash storage. Netbooks eventually ran heavier Windows XP operating systems — Windows Vista was out, but it was just too bloated to run on netbooks. Manufacturers added slow magnetic hard drives, bloatware, and even DVD drives! They couldn’t run most Windows software very well. The build quality was poor and their keyboards were tiny and cramped. People liked the idea of a lightweight device that let them get on the Internet and loved the cheap price, but the actual experience wasn’t great. Chromebook Sales Chromebook sales numbers seem surprisingly high. NPD reported that Chromebooks were 21% of all notebooks sold in the US in 2013. If you combine laptop and tablet sales into a single statistic, Chromebooks were 9.6% of all those devices sold. That’s 2/3 as many Chromebooks sold as iPads in the US! Of Amazon’s best-selling laptop computers, two of the top three are Chromebooks. These definitely look like successful products. Unlike netbooks, Chromebooks are taking off in a big way in the education market. Many schools are buying Chromebooks for their students instead of more expensive Windows laptops. They’re easier to manage and lock down than Windows laptops, but — more importantly for cash-strapped schools — they’re very cheap. Netbooks never had this sort of momentum in schools. Chromebook Usage Statistics Here’s where the rosy picture of Chromebooks starts to become more realistic. StatCounter’s browser usage statistics show how widely used different operating systems are. For example, Windows 7 has the highest share with 35.71% of web activity in April, 2014. The chart doesn’t even show Chrome OS at all, although there is an “Other” number near the bottom. Click the Download Data link to download a CSV file and we can view more detailed information. Chrome OS only accounted for 0.38% of web usage in April, 2014. Desktop Linux, which people often shrug at, accounted for 1.52% in the same month. To its credit, Chrome OS usage has increased. Chromebooks were widely mocked back in November, 2013 when the sales numbers came out. After all, they only accounted for 0.11% of web usage globally in November, 2013! But Chrome OS numbers have been improving: Nov, 2013: 0.11% Dec, 2013: 0.22% Jan, 2014: 0.31% Feb, 2014: 0.35% Mar, 2014: 0.36% Apr, 2014: 0.38% Chrome OS is climbing, but it’s definitely still in the “Other” category. It isn’t as high as we’d expect to see it with those types of sales numbers. Chromebooks vs. Netbooks Chromebooks are more limited devices than traditional PCs. You can do quite a few things, but you have to do it all using Chrome or Chrome apps. Most people won’t be enabling developer mode and installing a Linux desktop. You don’t have access to the powerful desktop software available for Windows and even Mac OS X. On the other hand, these Chromebooks are less compromised than netbooks in many ways. They come with a lightweight operating system designed for portable, mobile devices. They don’t come packed with any bloatware, like the bloatware you’ll find on competing Windows PCs and the original netbooks. They’re cheaper because the manufacturer doesn’t have to pay for a Windows license. There’s no need for antivirus software weighing the operating system down. They’re larger than the original netbooks, with many of them being 11.6-inches instead of the original 8-inch bodies many older netbooks came with. They have larger, more comfortable keyboards and fast solid-state storage. Really, Chromebooks are what netbooks wanted to be. People didn’t buy netbooks to use typical Windows software — they just wanted a lightweight PC. Of course, for many people, the real successor to netbooks is tablets. If all you want is a portable device to throw in a bag so you can get online, maybe a tablet is better. Where Does This Leave Chromebooks? So, are Chromebooks the new netbooks? It’s a bit early to answer that question. Chromebooks are definitely not out of the competition — their sales look good and their usage share is increasing. On the other hand, Chrome OS is still pretty far behind. They’re not catching fire like tablets did. Maybe netbooks were just before their time and Chromebooks were what they were always meant to be. Just as Microsoft’s Windows XP tablets failed, Windows XP netbooks also failed. Tablets took off with a more refined operating system on better hardware years later. “Netbooks” — or Chromebooks — are now taking off with a more purpose-built operating system on better hardware, too. It’s hard to count Chromebooks out because they provide a much better experience than netbooks ever did. If you’re one of the people who wants to use old Windows desktop apps on your portable laptop, you may think netbooks were better — but most people don’t want that. But maybe people either want a full desktop PC experience or a full mobile tablet experience. Is there a place for a laptop with a keyboard that can only view websites? We’ll have to wait and see. Image Credit: Kevin Jarret on Flickr, Clive Darra on Flickr, Sean Freese on Flickr

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• Source-control 'wet-work'?

  - by Phil Factor

  When a design or creative work is flawed beyond remedy, it is often best to destroy it and start again. The other day, I lost the code to a long and intricate SQL batch I was working on. I’d thought it was impossible, but it happened. With all the technology around that is designed to prevent this occurring, this sort of accident has become a rare event.  If it weren’t for a deranged laptop, and my distraction, the code wouldn’t have been lost this time.  As always, I sighed, had a soothing cup of tea, and typed it all in again.  The new code I hastily tapped in  was much better: I’d held in my head the essence of how the code should work rather than the details: I now knew for certain  the start point, the end, and how it should be achieved. Instantly the detritus of half-baked thoughts fell away and I was able to write logical code that performed better.  Because I could work so quickly, I was able to hold the details of all the columns and variables in my head, and the dynamics of the flow of data. It was, in fact, easier and quicker to start from scratch rather than tidy up and refactor the existing code with its inevitable fumbling and half-baked ideas. What a shame that technology is now so good that developers rarely experience the cleansing shock of losing one’s code and having to rewrite it from scratch.  If you’ve never accidentally lost  your code, then it is worth doing it deliberately once for the experience. Creative people have, until Technology mistakenly prevented it, torn up their drafts or sketches, threw them in the bin, and started again from scratch.  Leonardo’s obsessive reworking of the Mona Lisa was renowned because it was so unusual:  Most artists have been utterly ruthless in destroying work that didn’t quite make it. Authors are particularly keen on writing afresh, and the results are generally positive. Lawrence of Arabia actually lost the entire 250,000 word manuscript of ‘The Seven Pillars of Wisdom’ by accidentally leaving it on a train at Reading station, before rewriting a much better version.  Now, any writer or artist is seduced by technology into altering or refining their work rather than casting it dramatically in the bin or setting a light to it on a bonfire, and rewriting it from the blank page.  It is easy to pick away at a flawed work, but the real creative process is far more brutal. Once, many years ago whilst running a software house that supplied commercial software to local businesses, I’d been supervising an accounting system for a farming cooperative. No packaged system met their needs, and it was all hand-cut code.  For us, it represented a breakthrough as it was for a government organisation, and success would guarantee more contracts. As you’ve probably guessed, the code got mangled in a disk crash just a week before the deadline for delivery, and the many backups all proved to be entirely corrupted by a faulty tape drive.  There were some fragments left on individual machines, but they were all of different versions.  The developers were in despair.  Strangely, I managed to re-write the bulk of a three-month project in a manic and caffeine-soaked weekend.  Sure, that elegant universally-applicable input-form routine was‘nt quite so elegant, but it didn’t really need to be as we knew what forms it needed to support.  Yes, the code lacked architectural elegance and reusability. By dawn on Monday, the application passed its integration tests. The developers rose to the occasion after I’d collapsed, and tidied up what I’d done, though they were reproachful that some of the style and elegance had gone out of the application. By the delivery date, we were able to install it. It was a smaller, faster application than the beta they’d seen and the user-interface had a new, rather Spartan, appearance that we swore was done to conform to the latest in user-interface guidelines. (we switched to Helvetica font to look more ‘Bauhaus’ ). The client was so delighted that he forgave the new bugs that had crept in. I still have the disk that crashed, up in the attic. In IT, we have had mixed experiences from complete re-writes. Lotus 123 never really recovered from a complete rewrite from assembler into C, Borland made the mistake with Arago and Quattro Pro  and Netscape’s complete rewrite of their Navigator 4 browser was a white-knuckle ride. In all cases, the decision to rewrite was a result of extreme circumstances where no other course of action seemed possible.   The rewrite didn’t come out of the blue. I prefer to remember the rewrite of Minix by young Linus Torvalds, or the rewrite of Bitkeeper by a slightly older Linus.  The rewrite of CP/M didn’t do too badly either, did it? Come to think of it, the guy who decided to rewrite the windowing system of the Xerox Star never regretted the decision. I’ll agree that one should often resist calls for a rewrite. One of the worst habits of the more inexperienced programmer is to denigrate whatever code he or she inherits, and then call loudly for a complete rewrite. They are buoyed up by the mistaken belief that they can do better. This, however, is a different psychological phenomenon, more related to the idea of some motorcyclists that they are operating on infinite lives, or the occasional squaddies that if they charge the machine-guns determinedly enough all will be well. Grim experience brings out the humility in any experienced programmer.  I’m referring to quite different circumstances here. Where a team knows the requirements perfectly, are of one mind on methodology and coding standards, and they already have a solution, then what is wrong with considering  a complete rewrite? Rewrites are so painful in the early stages, until that point where one realises the payoff, that even I quail at the thought. One needs a natural disaster to push one over the edge. The trouble is that source-control systems, and disaster recovery systems, are just too good nowadays.   If I were to lose this draft of this very blog post, I know I’d rewrite it much better. However, if you read this, you’ll know I didn’t have the nerve to delete it and start again.  There was a time that one prayed that unreliable hardware would deliver you from an unmaintainable mess of a codebase, but now technology has made us almost entirely immune to such a merciful act of God. An old friend of mine with long experience in the software industry has long had the idea of the ‘source-control wet-work’,  where one hires a malicious hacker in some wild eastern country to hack into one’s own  source control system to destroy all trace of the source to an application. Alas, backup systems are just too good to make this any more than a pipedream. Somehow, it would be difficult to promote the idea. As an alternative, could one construct a source control system that, on doing all the code-quality metrics, would systematically destroy all trace of source code that failed the quality test? Alas, I can’t see many managers buying into the idea. In reading the full story of the near-loss of Toy Story 2, it set me thinking. It turned out that the lucky restoration of the code wasn’t the happy ending one first imagined it to be, because they eventually came to the conclusion that the plot was fundamentally flawed and it all had to be rewritten anyway.  Was this an early  case of the ‘source-control wet-job’?’ It is very hard nowadays to do a rapid U-turn in a development project because we are far too prone to cling to our existing source-code.

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• Source-control 'wet-work'?

  - by Phil Factor

  When a design or creative work is flawed beyond remedy, it is often best to destroy it and start again. The other day, I lost the code to a long and intricate SQL batch I was working on. I’d thought it was impossible, but it happened. With all the technology around that is designed to prevent this occurring, this sort of accident has become a rare event.  If it weren’t for a deranged laptop, and my distraction, the code wouldn’t have been lost this time.  As always, I sighed, had a soothing cup of tea, and typed it all in again.  The new code I hastily tapped in  was much better: I’d held in my head the essence of how the code should work rather than the details: I now knew for certain  the start point, the end, and how it should be achieved. Instantly the detritus of half-baked thoughts fell away and I was able to write logical code that performed better.  Because I could work so quickly, I was able to hold the details of all the columns and variables in my head, and the dynamics of the flow of data. It was, in fact, easier and quicker to start from scratch rather than tidy up and refactor the existing code with its inevitable fumbling and half-baked ideas. What a shame that technology is now so good that developers rarely experience the cleansing shock of losing one’s code and having to rewrite it from scratch.  If you’ve never accidentally lost  your code, then it is worth doing it deliberately once for the experience. Creative people have, until Technology mistakenly prevented it, torn up their drafts or sketches, threw them in the bin, and started again from scratch.  Leonardo’s obsessive reworking of the Mona Lisa was renowned because it was so unusual:  Most artists have been utterly ruthless in destroying work that didn’t quite make it. Authors are particularly keen on writing afresh, and the results are generally positive. Lawrence of Arabia actually lost the entire 250,000 word manuscript of ‘The Seven Pillars of Wisdom’ by accidentally leaving it on a train at Reading station, before rewriting a much better version.  Now, any writer or artist is seduced by technology into altering or refining their work rather than casting it dramatically in the bin or setting a light to it on a bonfire, and rewriting it from the blank page.  It is easy to pick away at a flawed work, but the real creative process is far more brutal. Once, many years ago whilst running a software house that supplied commercial software to local businesses, I’d been supervising an accounting system for a farming cooperative. No packaged system met their needs, and it was all hand-cut code.  For us, it represented a breakthrough as it was for a government organisation, and success would guarantee more contracts. As you’ve probably guessed, the code got mangled in a disk crash just a week before the deadline for delivery, and the many backups all proved to be entirely corrupted by a faulty tape drive.  There were some fragments left on individual machines, but they were all of different versions.  The developers were in despair.  Strangely, I managed to re-write the bulk of a three-month project in a manic and caffeine-soaked weekend.  Sure, that elegant universally-applicable input-form routine was‘nt quite so elegant, but it didn’t really need to be as we knew what forms it needed to support.  Yes, the code lacked architectural elegance and reusability. By dawn on Monday, the application passed its integration tests. The developers rose to the occasion after I’d collapsed, and tidied up what I’d done, though they were reproachful that some of the style and elegance had gone out of the application. By the delivery date, we were able to install it. It was a smaller, faster application than the beta they’d seen and the user-interface had a new, rather Spartan, appearance that we swore was done to conform to the latest in user-interface guidelines. (we switched to Helvetica font to look more ‘Bauhaus’ ). The client was so delighted that he forgave the new bugs that had crept in. I still have the disk that crashed, up in the attic. In IT, we have had mixed experiences from complete re-writes. Lotus 123 never really recovered from a complete rewrite from assembler into C, Borland made the mistake with Arago and Quattro Pro  and Netscape’s complete rewrite of their Navigator 4 browser was a white-knuckle ride. In all cases, the decision to rewrite was a result of extreme circumstances where no other course of action seemed possible.   The rewrite didn’t come out of the blue. I prefer to remember the rewrite of Minix by young Linus Torvalds, or the rewrite of Bitkeeper by a slightly older Linus.  The rewrite of CP/M didn’t do too badly either, did it? Come to think of it, the guy who decided to rewrite the windowing system of the Xerox Star never regretted the decision. I’ll agree that one should often resist calls for a rewrite. One of the worst habits of the more inexperienced programmer is to denigrate whatever code he or she inherits, and then call loudly for a complete rewrite. They are buoyed up by the mistaken belief that they can do better. This, however, is a different psychological phenomenon, more related to the idea of some motorcyclists that they are operating on infinite lives, or the occasional squaddies that if they charge the machine-guns determinedly enough all will be well. Grim experience brings out the humility in any experienced programmer.  I’m referring to quite different circumstances here. Where a team knows the requirements perfectly, are of one mind on methodology and coding standards, and they already have a solution, then what is wrong with considering  a complete rewrite? Rewrites are so painful in the early stages, until that point where one realises the payoff, that even I quail at the thought. One needs a natural disaster to push one over the edge. The trouble is that source-control systems, and disaster recovery systems, are just too good nowadays.   If I were to lose this draft of this very blog post, I know I’d rewrite it much better. However, if you read this, you’ll know I didn’t have the nerve to delete it and start again.  There was a time that one prayed that unreliable hardware would deliver you from an unmaintainable mess of a codebase, but now technology has made us almost entirely immune to such a merciful act of God. An old friend of mine with long experience in the software industry has long had the idea of the ‘source-control wet-work’,  where one hires a malicious hacker in some wild eastern country to hack into one’s own  source control system to destroy all trace of the source to an application. Alas, backup systems are just too good to make this any more than a pipedream. Somehow, it would be difficult to promote the idea. As an alternative, could one construct a source control system that, on doing all the code-quality metrics, would systematically destroy all trace of source code that failed the quality test? Alas, I can’t see many managers buying into the idea. In reading the full story of the near-loss of Toy Story 2, it set me thinking. It turned out that the lucky restoration of the code wasn’t the happy ending one first imagined it to be, because they eventually came to the conclusion that the plot was fundamentally flawed and it all had to be rewritten anyway.  Was this an early  case of the ‘source-control wet-job’?’ It is very hard nowadays to do a rapid U-turn in a development project because we are far too prone to cling to our existing source-code.

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• First PC Build (Part 1)

  - by Anthony Trudeau

  Originally posted on: http://geekswithblogs.net/tonyt/archive/2014/08/05/157959.aspxA couple of months ago I made the decision to build myself a new computer. The intended use is gaming and for using the last real version of Photoshop. I was motivated by the poor state of console gaming and a simple desire to do something I haven’t done before – build a PC from the ground up. I’ve been using PCs for more than two decades. I’ve replaced a component hear and there, but for the last 10 years or so I’ve only used laptops. Therefore, this article will be written from the perspective of someone familiar with PCs, but completely new at building. I’m not an expert and this is not a definitive guide for building a PC, but I do hope that it encourages you to try it yourself. Component List Research There was a lot of research necessary, because building a PC is completely new to me, and I haven’t kept up with what’s out there. The first thing you want to do is nail down what your goals are. Your goals are going to be driven by what you want to do with your computer and personal choice. Don’t neglect the second one, because if you’re doing this for fun you want to get what you want. In my case, I focused on three things: performance, longevity, and aesthetics. The performance aspect is important for gaming and Photoshop. This will drive what components you get. For example, heavy gaming use is going to drive your choice of graphics card. Longevity is relevant to me, because I don’t want to be changing things out anytime soon for the next hot game. The consequence of performance and longevity is cost. Finally, aesthetics was my next consideration. I could have just built a box, but it wouldn’t have been nearly as fun for me. Aesthetics might not be important to you. They are for me. I also like gadgets and that played into at least one purchase for this build. I used PC Part Picker to put together my component list. I found it invaluable during the process and I’d recommend it to everyone. One caveat is that I wouldn’t trust the compatibility aspects. It does a pretty good job of not steering you wrong, but do your own research. The rest of it isn’t really sexy. I started out with what appealed to me and then I made changes and additions as I dived deep into researching each component and interaction I could find. The resources I used are innumerable. I used reviews, product descriptions, forum posts (praises and problems), et al. to assist me. I also asked friends into gaming what they thought about my component list. And when I got near the end I posted my list to the Reddit /r/buildapc forum. I cannot stress the value of extra sets of eyeballs and first hand experiences. Some of the resources I used: PC Part Picker Tom’s Hardware bit-tech Reddit Purchase PC Part Picker favors certain vendors. You should look at others too. In my case I found their favorites to be the best. My priorities were out-the-door price and shipping time. I knew that once I started getting parts I’d want to start building. Luckily, I timed it well and everything arrived within the span of a few days. Here are my opinions on the vendors I ended up using in alphabetical order. Amazon.com is a good, reliable choice. They have excellent customer service in my experience, and I knew I wouldn’t have trouble with them. However, shipping time is often a problem when you use their free shipping unless you order expensive items (I’ve found items over $100 ship quickly). Ultimately though, price wasn’t always the best and their collection of sales tax in my state turned me off them. I did purchase my case from them. I ordered the mouse as well, but I cancelled after it was stuck four days in a “shipping soon” state. I purchased the mouse locally. Best Buy is not my favorite place to do business. There’s a lot of history with poor, uninterested sales representatives and they used to have a lot of bad anti-consumer policies. That’s a lot better now, but the bad taste is still in my mouth. I ended up purchasing the accessories from them including mouse (locally) and headphones. NCIX is a company that I’ve never heard of before. It popped up as a recommendation for my CPU cooler on PC Part Picker. I didn’t do a lot of research on the company, because their policy on you buying insurance for your orders turned me off. That policy makes it clear to me that the company finds me responsible for the shipment once it leaves their dock. That’s not right, and may run afoul of state laws. Regardless they shipped my CPU cooler quickly and I didn’t have a problem. NewEgg.com is a well known company. I had never done business with them, but I’m glad I did. They shipped quickly and provided good visibility over everything. The prices were also the best in most cases. My main complaint is that they have a lot of exchange only return policies on components. To their credit those policies are listed in the cart underneath each item. The visibility tells me that they’re not playing any shenanigans and made me comfortable dealing with that risk. The vast majority of what I ordered came from them. Coming Next In the next part I’ll tackle my build experience.

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