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• Hung JVM consuming 100% CPU

  - by Bogdan

  We have a JAVA server running on Sun JRE 6u20 on Linux 32-bit (CentOS). We use the Server Hotspot with CMS collector with the following options (I've only provided the relevant ones): -Xmx896m -Xss128k -XX:NewSize=384M -XX:MaxPermSize=96m -XX:+UseParNewGC -XX:+UseConcMarkSweepGC Sometimes, after running for a while, the JVM seems to slip into a hung state, whereby even though we don't make any requests to the application, the CPU continues to spin at 100% (we have 8 logical CPUs, so it looks like only one CPU does the spinning). In this state the JVM doesn't respond to SIGHUP signals (kill -3) and we can't connect to it normally with jstack. We CAN connect with "jstack -F", but the output is dodgy (we can see lots of NullPointerExceptions from JStack apparently because it wasn't able to 'walk' some stacks). So the "jstack -F" output seems to be useless. We have run a stack dump from "gdb" though, and we were able to match the thread id that spins the CPU (we found that using "top" with a per-thread view - "H" option) with a thread stack that appears in the gdb result and this is how it looks like: Thread 443 (Thread 0x7e5b90 (LWP 26310)): #0 0x0115ebd3 in CompactibleFreeListSpace::block_size(HeapWord const*) const () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #1 0x01160ff9 in CompactibleFreeListSpace::prepare_for_compaction(CompactPoint*) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #2 0x0123456c in Generation::prepare_for_compaction(CompactPoint*) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #3 0x01229b2c in GenCollectedHeap::prepare_for_compaction() () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #4 0x0122a7fc in GenMarkSweep::invoke_at_safepoint(int, ReferenceProcessor*, bool) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #5 0x01186024 in CMSCollector::do_compaction_work(bool) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #6 0x011859ee in CMSCollector::acquire_control_and_collect(bool, bool) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #7 0x01185705 in ConcurrentMarkSweepGeneration::collect(bool, bool, unsigned int, bool) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #8 0x01227f53 in GenCollectedHeap::do_collection(bool, bool, unsigned int, bool, int) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #9 0x0115c7b5 in GenCollectorPolicy::satisfy_failed_allocation(unsigned int, bool) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #10 0x0122859c in GenCollectedHeap::satisfy_failed_allocation(unsigned int, bool) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #11 0x0158a8ce in VM_GenCollectForAllocation::doit() () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #12 0x015987e6 in VM_Operation::evaluate() () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #13 0x01597c93 in VMThread::evaluate_operation(VM_Operation*) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #14 0x01597f0f in VMThread::loop() () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #15 0x015979f0 in VMThread::run() () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #16 0x0145c24e in java_start(Thread*) () from /usr/java/jdk1.6.0_20/jre/lib/i386/server/libjvm.so #17 0x00ccd46b in start_thread () from /lib/libpthread.so.0 #18 0x00bc2dbe in clone () from /lib/libc.so.6 It seems that a JVM thread is spinning while doing some CMS related work. We have checked the memory usage on the box, there seems to be enough memory available and the system is not swapping. Has anyone come across such a situation? Does it look like a JVM bug? UPDATE I've obtained some more information about this problem (it happened again on a server that has been running for more than 7 days). When the JVM entered the "hung" state it stayed like that for 2 hours until the server was manually restarted. We have obtained a core dump of the process and the gc log. We tried to get a heap dump as well, but "jmap" failed. We tried to use jmap -F but then only a 4Mb file was written before the program aborted with an exception (something about the a memory location not being accessible). So far I think the most interesting information comes from the gc log. It seems that the GC logging stopped as well (possibly at the time when the VM thread went into the long loop): 657501.199: [Full GC (System) 657501.199: [CMS: 400352K->313412K(524288K), 2.4024120 secs] 660634K->313412K(878208K), [CMS Perm : 29455K->29320K(68568K)], 2.4026470 secs] [Times: user=2.39 sys=0.01, real=2.40 secs] 657513.941: [GC 657513.941: [ParNew: 314624K->13999K(353920K), 0.0228180 secs] 628036K->327412K(878208K), 0.0230510 secs] [Times: user=0.08 sys=0.00, real=0.02 secs] 657523.772: [GC 657523.772: [ParNew: 328623K->17110K(353920K), 0.0244910 secs] 642036K->330523K(878208K), 0.0247140 secs] [Times: user=0.08 sys=0.00, real=0.02 secs] 657535.473: [GC 657535.473: [ParNew: 331734K->20282K(353920K), 0.0259480 secs] 645147K->333695K(878208K), 0.0261670 secs] [Times: user=0.11 sys=0.00, real=0.02 secs] .... .... 688346.765: [GC [1 CMS-initial-mark: 485248K(524288K)] 515694K(878208K), 0.0343730 secs] [Times: user=0.03 sys=0.00, real=0.04 secs] 688346.800: [CMS-concurrent-mark-start] 688347.964: [CMS-concurrent-mark: 1.083/1.164 secs] [Times: user=2.52 sys=0.09, real=1.16 secs] 688347.964: [CMS-concurrent-preclean-start] 688347.969: [CMS-concurrent-preclean: 0.004/0.005 secs] [Times: user=0.00 sys=0.01, real=0.01 secs] 688347.969: [CMS-concurrent-abortable-preclean-start] CMS: abort preclean due to time 688352.986: [CMS-concurrent-abortable-preclean: 2.351/5.017 secs] [Times: user=3.83 sys=0.38, real=5.01 secs] 688352.987: [GC[YG occupancy: 297806 K (353920 K)]688352.987: [Rescan (parallel) , 0.1815250 secs]688353.169: [weak refs processing, 0.0312660 secs] [1 CMS-remark: 485248K(524288K)] 783055K(878208K), 0.2131580 secs] [Times: user=1.13 sys =0.00, real=0.22 secs] 688353.201: [CMS-concurrent-sweep-start] 688353.903: [CMS-concurrent-sweep: 0.660/0.702 secs] [Times: user=0.91 sys=0.07, real=0.70 secs] 688353.903: [CMS-concurrent-reset-start] 688353.912: [CMS-concurrent-reset: 0.008/0.008 secs] [Times: user=0.01 sys=0.00, real=0.01 secs] 688354.243: [GC 688354.243: [ParNew: 344928K->30151K(353920K), 0.0305020 secs] 681955K->368044K(878208K), 0.0308880 secs] [Times: user=0.15 sys=0.00, real=0.03 secs] .... .... 688943.029: [GC 688943.029: [ParNew: 336531K->17143K(353920K), 0.0237360 secs] 813250K->494327K(878208K), 0.0241260 secs] [Times: user=0.10 sys=0.00, real=0.03 secs] 688950.620: [GC 688950.620: [ParNew: 331767K->22442K(353920K), 0.0344110 secs] 808951K->499996K(878208K), 0.0347690 secs] [Times: user=0.11 sys=0.00, real=0.04 secs] 688956.596: [GC 688956.596: [ParNew: 337064K->37809K(353920K), 0.0488170 secs] 814618K->515896K(878208K), 0.0491550 secs] [Times: user=0.18 sys=0.04, real=0.05 secs] 688961.470: [GC 688961.471: [ParNew (promotion failed): 352433K->332183K(353920K), 0.1862520 secs]688961.657: [CMS I suspect this problem has something to do with the last line in the log (I've added some "...." in order to skip some lines that were not interesting). The fact that the server stayed in the hung state for 2 hours (probably trying to GC and compact the old generation) seems quite strange to me. Also, the gc log stops suddenly with that message and nothing else gets printed any more, probably because the VM Thread gets into some sort of infinite loop (or something that takes 2+ hours).

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• Java SAX ContentHandler to create new objects for every root node

  - by behrk2

  Hello everyone, I am using SAX to parse some XML. Let's say I have the following XML document: <queue> <element A> 1 </element A> <element B> 2 </element B> </queue> <queue> <element A> 1 </element A> <element B> 2 </element B> </queue> <queue> <element A> 1 </element A> <element B> 2 </element B> </queue> And I also have an Elements class: public static Elements { String element; public Elements() { } public void setElement(String element){ this.element = element; } public String getElement(){ return element; } } I am looking to write a ContentHandler that follows the following algorithm: Vector v; for every <queue> root node { Element element = new Element(); for every <element> child node{ element.setElement(value of current element); } v.addElement(element); } So, I want to create a bunch of Element objects and add each to a vector...with each Element object containing its own String values (from the child nodes found within the root nodes. I know how to parse out the elements and all of those details, but can someone show me a sample of how to structure my ContentHandler to allow for the above algorithm? Thanks!

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• CMBufferQueueCreate fail, required parameters?

  - by Agustin

  Reading the documentation about iOS SDK CMBufferQueueCreate, it says that getDuration and version are required, all the others callbacks can be NULL. but running the following code: CFAllocatorRef allocator; CMBufferCallbacks *callbacks; callbacks = malloc(sizeof(CMBufferCallbacks)); callbacks->version = 0; callbacks->getDuration = timeCallback; callbacks->refcon = NULL; callbacks->getDecodeTimeStamp = NULL; callbacks->getPresentationTimeStamp = NULL; callbacks->isDataReady = NULL; callbacks->compare = NULL; callbacks->dataBecameReadyNotification = NULL; CMItemCount capacity = 4; OSStatus s = CMBufferQueueCreate(allocator, capacity, callbacks, queue); NSLog(@"QUEUE: %x", queue); NSLog(@"STATUS: %i", s); with timeCallback: CMTime timeCallback(CMBufferRef buf, void *refcon){ return CMTimeMake(1, 1); } and queue is: CMBufferQueueRef* queue; queue creations fails (queue = 0) and returns a status of: kCMBufferQueueError_RequiredParameterMissing = -12761, The callbacks variable is correctly initialized, at least the debugger says so. Somebody have played arround with CMBufferQueue? google doesn't know about that! Thanks

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• Emptying the datastore in GAE

  - by colwilson

  I know what you're thinking, 'O not that again!', but here we are since Google have not yet provided a simpler method. I have been using a queue based solution which worked fine: import datetime from models import * DELETABLE_MODELS = [Alpha, Beta, AlphaBeta] def initiate_purge(): for e in config.DELETABLE_MODELS: deferred.defer(delete_entities, e, 'purging', _queue = 'purging') class NotEmptyException(Exception): pass def delete_entities(e, queue): try: q = e.all(keys_only=True) db.delete(q.fetch(200)) ct = q.count(1) if ct > 0: raise NotEmptyException('there are still entities to be deleted') else: logging.info('processing %s completed' % queue) except Exception, err: deferred.defer(delete_entities, e, then, queue, _queue = queue) logging.info('processing %s deferred: %s' % (queue, err)) All this does is queue a request to delete some data (once for each class) and then if the queued process either fails or knows there is still some stuff to delete, it re-queues itself. This beats the heck out of hitting the refresh on a browser for 10 minutes. However, I'm having trouble deleting AlphaBeta entities, there are always a few left at the end. I think because it contains Reference Properties: class AlphaBeta(db.Model): alpha = db.ReferenceProperty(Alpha, required=True, collection_name='betas') beta = db.ReferenceProperty(Beta, required=True, collection_name='alphas') I have tried deleting the indexes relating to these entity types, but that did not make any difference. Any advice would be appreciated please.

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• How to create an Array, ArrayList, Stack and Queue in Java?

  - by theband

  I was reading a Java article, but found no differences in the declaration and was confused over. Can anyone list me out this? Added the Article http://www.theparticle.com/javadata2.html

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• Does the chunk of the System.Collections.Concurrent.Partitioner need to be thread safe?

  - by Scott Chamberlain

  I am working with the Parallel libraries in .net 4 and I am creating a Partitioner and the example shown in the MSDN only has a chunk size of 1 (every time a new result is retrieved it hits the data source instead of the local cache. The version I am writing will pull 10000 SQL rows at a time then feed the rows from the cache until it is empty then pull another batch. Each partition in the Partitioner has its own chunk. I know every time I call to the IEnumerator in from the SQL data-source that needs to be thread safe but for use in a Parallel.ForEach do I need to make every call to the cache for the chunking thread safe?

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• Is there an implementation of rapid concurrent syntactical sugar in scala? eg. map-reduce

  - by TiansHUo

  Passing messages around with actors is great. But I would like to have even easier code. Examples (Pseudo-code) val splicedList:List[List[Int]]=biglist.partition(100) val sum:Int=ActorPool.numberOfActors(5).getAllResults(splicedList,foldLeft(_+_)) where spliceIntoParts turns one big list into 100 small lists the numberofactors part, creates a pool which uses 5 actors and receives new jobs after a job is finished and getallresults uses a method on a list. all this done with messages passing in the background. where maybe getFirstResult, calculates the first result, and stops all other threads (like cracking a password)

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• Concurrent threads adding to ArrayList at same time - what happens?

  - by Marcus

  We have multiple threads calling add(obj) on an ArrayList. My theory is that when add is called concurrently by two threads, that only one of the two objects being added is really added to the ArrayList. Is this plausable? If so, how do you get around this? Use a synchronized collection like Vector?

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• What sql server isolation level should I choose to prevent concurrent reads?

  - by Brian Bolton

  I have the following transaction: SQL inserts a 1 new record into a table called tbl_document SQL deletes all records matching a criteria in another table called tbl_attachment SQL inserts multiple records into the tbl_attachment Until this transaction finishes, I don't want others users to be aware of the (1) new records in tbl_document, (2) deleted records in tbl_attachment, and (3) modified records in tbl_attachment. Would Read Committed Isolation be the correct isolation level?

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• iTunes App Store: Does a major version upgrade = longer approval queue time?

  - by erlingormar

  I'm wondering if anyone has insight into this... when releasing an update of an iPhone application, should I expect the approval process to take longer if I submit something that's declared as a major version update (as compared to a minor version)? Last time around (about the time the big Facebook-update was released) our wait time for a minor version review was 21 days (16 working days).

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• Different cache concurrent strategies for root entity and its collection (Hibernate with EHCache)?

  - by grigory

  Given example from Hibernate docs and modifying it so that root level entity (Customer) is read-only while one of its collections (tickets) is read-write: @Entity @Cache(usage = CacheConcurrencyStrategy.READ_ONLY) public class Customer { ... @OneToMany(...) @Cache(usage = CacheConcurrencyStrategy.READ_WRITE) public SortedSet<Ticket> getTickets() { return tickets; } ... } Would collection of tickets get refreshed when accessing customer from cache?

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• How do I view how many concurrent long polling requests there are on my server?

  - by Pascal

  My host is Joyent. My host says I have 15 process limit and prstat -J shows those processes but that doesn't tell me how many long polling requests are currently being served. I could record it myself but that would add alot of performance overhead. I need to know when the server is at its long polling limits. I know this limit occurs far before the memory or CPU is used up. From experimentation, I've already verified that the number of long polls open is NOT equivalant to the number of processes running, probably because each process has multiple threads, each serving a request. thanks.

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• What does an empty run queue entry points to?

  - by EpsilonVector

  I'm trying to figure out the technicalities of scheduling in Linux. What I can't figure out is what happens with those entries in the run_queue where there are no running processes. In the run_queue we have a bitmap, a counter, and the array of lists themselves. For a list that is empty because there are no running tasks with its priority, what do the next and prev pointers point to?

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• How do I make an already written concurrent program run on a GPU array?

  - by memius

  I have a neural network written in Erlang, and I just bought a GeForce GTX 260 card with a 240 core GPU on it. Is it trivial to use CUDA as glue to run this on the graphics card?

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• How to slow down or speed up the playback of audio when using Audio Queue Services?

  - by mystify

  Is that possible? How is this done in theory? Would I simply make a very small buffer packet size and then delay the playback artificially? I assume that's the low-brain way? How could I do it in such a way that the sound is smooth and doesn't suck?

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• Perl daemon script for message queue hanging for 20 seconds after each process. Why?

  - by Mike Diena

  I have daemon script written in Perl that checks a database tables for rows, pulls them in one by one, sends the contents via HTTP post to another service, then logs the result and repeats (only a single child). When there are rows present, the first one is posted and logged immediately, but every subsequent one is delayed for around 20 seconds. There are no sleep()'s running, and I can't find any other obvious delays. Any ideas?

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• What strategies are efficient to handle concurrent reads on heterogeneous multi-core architectures?

  - by fabrizioM

  I am tackling the challenge of using both the capabilities of a 8 core machine and a high-end GPU (Tesla 10). I have one big input file, one thread for each core, and one for the the GPU handling. The Gpu thread, to be efficient, needs a big number of lines from the input, while the Cpu thread needs only one line to proceed (storing multiple lines in a temp buffer was slower). The file doesn't need to be read sequentially. I am using boost. My strategy is to have a mutex on the input stream and each thread locks - unlocks it. This is not optimal because the gpu thread should have a higher precedence when locking the mutex, being the fastest and the most demanding one. I can come up with different solutions but before rush into implementation I would like to have some guidelines. What approach do you use / recommend ?

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• How to create an array, array list, array stack and array queue in Java?

  - by theband

  I was reading a Java article, but found no differences in the declaration and was confused over. Can anyone list me out this?

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• What is the best concurrent programming language in your opinion ?

  - by xRobot

  Erlang ? Haskell ? Scala ? or anything else ?

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• "FOR UPDATE" v/s "LOCK IN SHARE MODE" : Allow concurrent threads to read updated "state" value of locked row

  - by shadesco

  I have the following scenario: User X logs in to the application from location lc1: call it Ulc1 User X (has been hacked, or some friend of his knows his login credential, or he just logs in from a different browser on his machine,etc.. u got the point) logs in at the same time from location lc2: call it Ulc2 I am using a main servlet which : - gets a connection from database pooling - sets autocommit to false - executes a command that goes through app layers: if all successful, set autocommit to true in a "finally" statement, and closes connection. Else if an exception happens, rollback(). In my database (mysql/innoDb) i have a "history" table, with row columns: id(primary key) |username | date | topic | locked The column "locked" has by default value "false" and it serves as a flag that marks if a specific row is locked or not. Each row is specific to a user (as u can see from the username column) So back to the scenario: --Ulc1 sends the command to update his history from the db for date "D" and topic "T". --Ulc2 sends the same command to update history from the db for the same date "D" and same topic "T" at the exact same time. I want to implement an mysql/innoDB locking system that will enable whichever thread arriving to do the following check: Is column "locked" for this row true or not? if true, return a message to the user that " he is already updating the same data from another location" if not true (ie not locked) : flag it as locked and update then reset locked to false once finished. Which of these two mysql locking techniques, will actually allow the 2nd arriving thread from reading the "updated" value of the locked column to decide wt action to take?Should i use "FOR UPDATE" or "LOCK IN SHARE MODE"? This scenario explains what i want to accomplish: - Ulc1 thread arrives first: column "locked" is false, set it to true and continue updating process - Ulc2 thread arrives while Ulc1's transaction is still in process, and even though the row is locked through innoDb functionalities, it doesn't have to wait but in fact reads the "new" value of column locked which is "true", and so doesn't in fact have to wait till Ulc1 transaction commits to read the value of the "locked" column(anyway by that time the value of this column will already have been reset to false). I am not very experienced with the 2 types of locking mechanisms, what i understand so far is that LOCK IN SHARE MODE allow other transaction to read the locked row while FOR UPDATE doesn't even allow reading. But does this read gets on the updated value? or the 2nd arriving thread has to wait the first thread to commit to then read the value? Any recommendations about which locking mechanism to use for this scenario is appreciated. Also if there's a better way to "check" if the row has been locked (other than using a true/false column flag) please let me know about it. thank you SOLUTION (Jdbc pseudocode example based on @Darhazer's answer) Table : [ id(primary key) |username | date | topic | locked ] connection.setautocommit(false); //transaction-1 PreparedStatement ps1 = "Select locked from tableName for update where id="key" and locked=false); ps1.executeQuery(); //transaction 2 PreparedStatement ps2 = "Update tableName set locked=true where id="key"; ps2.executeUpdate(); connection.setautocommit(true);// here we allow other transactions threads to see the new value connection.setautocommit(false); //transaction 3 PreparedStatement ps3 = "Update tableName set aField="Sthg" where id="key" And date="D" and topic="T"; ps3.executeUpdate(); // reset locked to false PreparedStatement ps4 = "Update tableName set locked=false where id="key"; ps4.executeUpdate(); //commit connection.setautocommit(true);

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• What are all the concurrent things [data structure, algorithm, locking mechanism] missing in .Net 3.

  - by user49767

  First time I am bit disappointed in StackOverflow cause my http://stackoverflow.com/questions/2571727/c-concurrency-vs-java-concurrency-which-is-neatly-designed-which-is-better question was closed. My intension was just trying to gather knowledge from programming guru's who worked in both the programming technologies. Rather closing this question, please help me by discussing what is good, bad, and ugly in multi-threading part in both the platforms. It is also welcome, if someone would like to compare with .Net 4.0 with JDK 6 (or JDK 7)

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• How can I delete a specific element in priority queue?

  - by Yuan

  import java.util.*; public class test4 { public static void main(String[] args){ PriorityQueue[] P = new PriorityQueue[10]; P[1] = new PriorityQueue<ClassEntry>(); P[1].add(new ClassEntry(1.2,1)); P[1].add(new ClassEntry(1.5,2)); P[1].add(new ClassEntry(1.2,3)); P[1].add(new ClassEntry(10,4)); P[1].remove(new ClassEntry(10,4));//I can't delete this object??? System.out.println(P[1].size()); ClassEntry ce = (ClassEntry) P[1].peek(); System.out.println(P[1].size()); System.out.println(ce.sim+"\t"+ce.index); } } Why i can't delete (10,4)? Can somebody teach how to implement...thanks!

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• Does OpenCL allow concurrent writes to same memory address?

  - by Wonko

  Is two (or more) different threads allowed to write to the same memory location in global space in OpenCL? The write is always changing a uchar from 0 to 1 so the outcome should be predictable, but I'm getting erratic results in my program, so I'm wondering if the reason can be that some of the writes fail. Could it help to declare the buffer write-only and copy it to a read-only buffer afterwards?

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• Does more NICs on a server mean potential for more sustained concurrent I/O?

  - by Rhubarb

  If you're trying to build an application that needs to have the highest possible sustained network bandwidth, for multiple and repetitive file transfers (not for streaming media), will having 2 or more NICs be beneficial?

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• Best Practical RT, sorting email into queues automatically using procmail

  - by user52095

  I'm trying to get incoming e-mail to automatically go directly into whichever queue/ticket they are related to or create a new one if none exist and the right queue e-mail setup in the web interface is used. I will have too many queues to have two line items within mailgate per queue. A similar issue was discussed here (http://serverfault.com/questions/104779/procmail-pipe-to-program-otherwise-return-error-to-sender), but I thought it best to open a new case instead of tagging on what appeared to be an answer to that person's query. I'm able to send and receive e-mail (via PostFix) to the default rt user and this user successfully accepts all e-mail for the relative domain. I have no idea where the e-mail goes - it's successfully delivered, but it does not update existing tickets (with a Subject line match) and it does not create any new. Here's and example of my ./procmail.log: procmail: [23048] Mon Aug 23 14:26:01 2010 procmail: Assigning "MAILDOMAIN=rt.mydomain.com " procmail: Assigning "RT_MAILGATE=/opt/rt3/bin/rt-mailgate " procmail: Assigning "RT_URL=http://rt.mydomain.com/ " procmail: Assigning "LOGABSTRACT=all " procmail: Skipped " " procmail: Skipped " " procmail: Assigning "LASTFOLDER={ " procmail: Opening "{ " procmail: Acquiring kernel-lock procmail: Notified comsat: "rt@18337:./{ " From [email protected] Mon Aug 23 14:26:01 2010 Subject: RE: [RT.mydomain.com #1] Test Ticket Folder: { 1616 Does the notified comsat portion mean that it notified RT? The contents of my ./procmailrc: #Preliminaries SHELL=/bin/sh #Use the Bourne shell (check your path!) #MAILDIR=${HOME} #First check what your mail directory is! MAILDIR="/var/mail/rt/" LOGFILE="home/rt//procmail.log" LOG="--- Logging ${LOGFILE} for ${LOGNAME}, " VERBOSE=yes MAILDOMAIN="rt.mydomain.com" RT_MAILGATE="/opt/rt3/bin/rt-mailgate" #RT_MAILGATE="/usr/local/bin/rt-mailgate" RT_URL="http://rt.mydomain.com/" LOGABSTRACT=all :0 { # the following line extracts the recipient from Received-headers. # Simply using the To: does not work, as tickets are often created # by sending a CC/BCC to RT TO=`formail -c -xReceived: |grep $MAILDOMAIN |sed -e 's/.*for *<*\(.*\)>* *;.*$/\1/'` QUEUE=`echo $TO| $HOME/get_queue.pl` ACTION=`echo $TO| $HOME/get_action.pl` :0 h b w |/usr/bin/perl $RT_MAILGATE --queue $QUEUE --action $ACTION --url $RT_URL } I know that my get_queue.pl and get_action.pl scripts work, as those have been previously tested. Any help and/or guidance you can give would be greatly appreciated. Nicôle

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